BDS (Northern) Limited

BDS Recruitment are currently recruiting for a Mobile Response Call Operator to work with a well know housing association based in the Stockport Office, SK1. The Role: To support residents and private clients with 24/7 support in the Stockport area. You will be answering and triaging inbound calls from residents and service users who have activated an alarm call system as they feel that they require assistance. You will triage these calls and determine which response you deem necessary whether it be dispatching the response team or contacting emergency services etc. You will also work shifts which will include physically responding to the calls ( This is to purely provide reassurance, contact emergency services if need be, conduct welfare check on no response calls- NO PERSONAL CARE) This role would suit someone from a care or customer service background who is able to remain confident and calm whilst delivering a high standard of professionalism and reassurance. The role is to start immediately initially temp ongoing but with the very real possibility of becoming permanent for the right candidate. Hours; We are able to offer a range of hours from full time, part time and bank staff roles Please see the shift pattern below Early 06:45-14:45 Late 14:30-22:30 Night 22:00-07:00 Pay Rate; Starting from £15.86ph PAYE- £20.50ph UMB NO PERSONAL CARE INVOLVED IN THIS ROLE You must be a driver - pool car available You must hold an enhanced DBS from the last 12 months/ on the update service Apply now for immediate consideration!

BDS Recruitment are pleased to be partnering with a leading housing association in their search for a Recruitment Specialist. Contract: 6 months with potential for extension Location: Remote with occasional travel to West Yorkshire office Salary: 40K About the role: This role plays a key part in delivering a proactive and high-quality service to support candidates and managers across the UK. The role will design and deliver a variety of interventions which support candidates to have a second to none colleague experience. The role will design, maintain, continuously improve and deliver solutions which underpin team and individual capability and performance as well as organisational culture and change. The role contributes significantly to the end-to-end candidate lifecycle. Key Responsibilities and Accountabilities: Deliver candidate experience initiatives and best practice which are aligned to business needs. Design and deliver guidance, resources and development on candidate experience processes and practices related to resourcing, performance, compliance, capability, and development. Coordinate and improve touchpoints across the employee lifecycle (onboarding, recognition, development etc). Act on evidence and survey results to integrate improvement design into projects and BAU Contribute to the rollout of change programmes, development initiatives, or culture campaigns. Support communication and development efforts. Assist in gathering data and feedback to support organisational reviews and ensure compliance with regulation and standard Monitor people metrics (e.g., absence, turnover, training completion etc) and flag trends. Support reporting and dashboards for business areas. Essential Skills, Experience & Qualifications: Organisational development, employee experience and engagement People development including skills and capability mapping Enhancement of onboarding and career strategies Understanding of employee lifecycle and touchpoints Change theory and change development CIPD Level 3 or equivalent proven experience in HR, L&D, OD or Talent Acquisition roles Please apply today for consideration

BDS are currently recruiting for a Supported Housing Officer to work with a well-established Housing Association supporting a patch covering across the West Midlands. You will be providing housing support to vulnerable clients with learning disabilities. You will be the first point of contact with respect to complaints, tenancy management, anti-social behaviour, tenancy enforcement, income management and lettings. You will manage your own diary and as a mobile worker you will be expected to spend most of your time on site where your patch is located. These areas include; Birmingham, Black Country, Nottingham, Kidderminster, East Staffs, Leicester and Derby. Main duties include but are not limited; Effectively manage of void properties Managing rent arrears effectively Respond accordingly to all instances of anti-social behaviour (ASB) to help resolve matters and prevent further incidents. Prioritise income maximisation and avoidance of loss of income through rent losses from voids and arrears Ensuring letting of property is in line with local policy with sign up where necessary. Drawing up and getting tenants signed up to tenancy agreements, including the use of pictorial tenancies, tenancy training, ensuring mental capacity or arranging best interest assessment Hours; 37 hours per week (flexible working between 8am till 8pm Monday to Friday) Hybrid working available £18.19ph PAYE- £23.57ph UMB Temp ongoing to start ASAP YOU MUST BE A DRIVER WITH ACSESS TO A VEHICLE! Apply now for immediate consideration!

BDS Recruitment have an exciting and new opportunity for an Income Collection Officer This is a temp ongoing role in the first instance with good potential to become permanent at a later date. Rates from 28.56 per hour umbrella. The role will work within the leasehold department where you will be responsible for calling Leaseholders and taking outstanding payments for ground rent. You will also on occasion be required to to write to Leaseholders if are not able to get through by phone. Previous experience witin Income/rent collections is preferred. Please apply now for immediate consideration or call Vickie

BDS are currently recruiting for a Community Safety Officer to work in the Manchester/ Stockport area to play a key role in helping residents feel safe in their homes and communities. The main focus of the role is to deliver a high-quality, customer-focused community safety service, responding promptly and professionally to ASB and community safety enquiries from residents. You will help prevent homelessness, protect vulnerable residents, tackle community safety issues and create safer, more thriving places to live. Main duties include but are not limited too; Manage a caseload of ASB cases Ensure tenancy sustainability, using ASB tools Provide swift and appropriate responses to serious incidents Use a range of strategies to address ASB Prepare high-quality legal documentation This is an onsite role with some limited hybrid options You will need to be a driver with access to a vehicle Temp ongoing to start ASAP with potential to go perm for the right person Monday- Friday 9am- 5pm Pay rate; £20.21ph PAYE- £26.21ph UMB Apply now for immediate consideration!

BDS Recruitment have a new opportunity for a supported housing advisor in Leeds. The role is site based at a supported living complex comprising of 37 flats occupied by vulnerable and older adults. Contract: Permanent Hours: 36 per week Monday to Friday Salary: Starts at 29,000 Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Please apply now for immediate consideration or call Tom to discuss further.

DS Recruitment have a fantastic opportunity for a Sheltered Housing Scheme Coordinator. This is an excellent opportunity to join one of the Countries leading providers of housing to older adults based in Leeds. Hours- we can offer between 18- 20 hours per weekover 3 days ( between 9am- 5pm Monday- Friday) This role is temporary ongoing to start ASAP Payrate: £15.49 PAYE or £19.68 UMB The Role: To ensure residents over 55 are able to live independently within sheltered and general housing using assistive technology. Managing a scheme of 34 apartments. To assist in the letting process to ensure appropriate lettings to minimise void levels To provide advice on low level rent arrears and liaise with the Income team. To carry out tenant daily wellbeing calls and checks based on assessed risk that promotes independence. Offering advice and guidance to residents on keeping the property to a reasonable condition. About you: Excellent communication and interpersonal skills, with the ability to effectively interact with tenants, colleagues, and external stakeholders. Strong organizational skills and attention to detail to manage multiple tasks and deadlines. Experience of building checks and repairs reporting Current enhanced DBS check Ability to support with low level ASB's An Enhanced DBS dated in the previous 12 months or on the updates service is vital for this role. This is a temp ongoing role to start ASAP Apply now for immediate consideration!

BDS are recruiting for a Lead IT Infrastructure Engineer to work with a well know Housing Association in their Exeter office with hyrbid working also available. As the Lead IT Infrastructure Engineer you will be responsible for leading on the maintenance and operation of the organisation's IT infrastructure, ensuring high availability across all business locations. This role involves managing both on-premises (VMware) and cloud server environments. Duties will include but are not limited too; Working closely with other IT colleagues to support, diagnose, and maintain all elements within the IT infrastructure Be involved in projects requiring technical assistance. Utilise existing and new technology to optimise services delivered to the business. The ideal candidate will have; Proven experience in managing on-premises and cloud server infrastructure including Windows Server operating systems and virtual machine computing. Strong expertise in managing and deploying virtual server environments using VMware. Experience of network deployments, integration and virtualisation. Experience with capacity planning and infrastructure monitoring tools. Excellent troubleshooting and problem-solving skills. Hours; between 7:30am and 5:00pm Monday to Friday (OOO cover is also expected) Pay rate; 27.82ph PAYE- 36.41ph UMB This role is ongoing until March 2026 but could go perm for the right person You will need to be a driver with acess to a vehicle Apply now for immediate considoration!

BDS Recruitment are currently recruiting for an experienced Supported Housing Co- Ordinator based in Penshaw, Sunderland, DH4 Ideally you will have previous experience working as a Scheme Manager previously or have worked in Social Housing/Supported Living background. This role will be running a retirement living service for older adults above the age of 55. Hours- 18 hours per week- extreamly flexible on how this is worked but minimum of 3 days Temporary ongoing to start ASAP Pay - Between £15.49ph PAYE or £19.60ph UMB The main function of the role is to provide daily communication with the residents, who live independently within the Scheme, ensuring the scheme is maintained and being responsible for resident engagement and involvement. Other duties will include but not limited too; Daily welfare checks with the residents Signposting information Maintenance reporting Health & Safety checks Apply now for immediate consideration!

BDS Recruitment have a fantastic opportunity for a Sheltered Housing Scheme Coordinator. This is an excellent opportunity to join one of the Countries leading providers of housing to older adults based in Cheltenham, GL52. Hours are 12 per week 4 mornings per week between Monday to Friday. This role is temporary ongoing. Payrate: £15.49 PAYE or £19.20 UMB The Role: To ensure residents over 55 are able to live independently within sheltered and general housing using assistive technology. Managing a scheme of 34 apartments. To assist in the letting process to ensure appropriate lettings to minimise void levels To provide advice on low level rent arrears and liaise with the Income team. To carry out tenant daily wellbeing calls and checks based on assessed risk that promotes independence. Offering advice and guidance to residents on keeping the property to a reasonable condition. About you: Excellent communication and interpersonal skills, with the ability to effectively interact with tenants, colleagues, and external stakeholders. Strong organizational skills and attention to detail to manage multiple tasks and deadlines. Experience of building checks and repairs reporting Current enhanced DBS check Ability to support with low level ASB's An Enhanced DBS dated in the previous 12 months or on the updates service is vital for this role. This is a temp ongoing role to start ASAP Apply now for immediate consideration!

BDS are currently working with a well-known housing organisation to recruit an Estates and Contracts Manager based in Erith, London. Your role would be to oversee local contract management of the suite of Estates Services and ensure an efficient and cost-effective service is delivered to customers. Duties will include; Managing all local estates related contracts, in a defined area ensuring the delivery of a high-quality, cost effective service to our customers and stakeholders. To lead on contract variations by dynamically responding to service demand To be a main area point of contact for Customers, Contractors, Property Managers, Customer Service Centre and other stakeholders Monitoring and contract management of contractors through Field Service and other IT systems. Any other reasonable duties or business requirement as requested A driver would be required for this role as a large part of the role is the ability to travel from site to site across a large geographical area in South East Hours - Monday - Friday - 35 hours Payrate; 23.95 per hour PAYE or 32.93 per hour UMB This role is temporary ongoing. Apply now for immediate consideration or more details!