Are you ready to accelerate growth with one of hospitality's most innovative SaaS platforms? Airship / Toggle has an exciting Enterprise Business Development Manager opportunity! Location: Remote, Commute to Sheffield and London once or twice a month Salary: £40,000 base salary - OTE £60k Job Type: Full-time, Permanent Hours: 37.5 hours a week About Us: Airship/Toggle is a leading hospitality SaaS company that has been transforming how hospitality businesses deliver exceptional guest experiences. Our platforms simplify operations, enhance communication, and unlock revenue growth for hospitality businesses across the UK. We pride ourselves on a culture of collaboration, innovation, and thoughtful excellence, where every team member takes ownership and makes a real impact. Enterprise Business Development Manager The Role: You'll drive enterprise sales growth by identifying, engaging, and closing larger strategic opportunities across multi-site hospitality groups and high-value prospects. Working closely with senior leadership, you'll build and manage a pipeline of outbound opportunities while converting warm inbound enquiries. You'll lead complex sales conversations across multiple stakeholders, develop commercial proposals, and champion both Toggle and Foodie Favourites Card adoption. This role blends hunting, strategy, and closing, with direct exposure to major commercial projects and industry relationships. Enterprise Business Development Manager Key Responsibilities: - Identify, prospect, and win larger hospitality operators and group-level opportunities, building and managing a strategic pipeline - Convert enterprise inbound enquiries and warm leads into high-value customers, leading complex sales conversations across multiple stakeholders - Drive Toggle and Foodie Favourites Card growth across enterprise and strategic prospects, positioning broader gifting and revenue opportunities - Represent Airship and Toggle at industry events and networking opportunities, developing sector relationships that generate future pipeline - Maintain excellent pipeline hygiene in Pipedrive, consistently hitting and exceeding monthly and quarterly revenue targets Enterprise Business Development Manager You: - Minimum 3 years experience in sales, business development, or commercial roles - Proven ability to win or contribute to larger B2B deals - Hospitality, SaaS, or hospitality tech experience - Strong outbound and inbound sales capability - Confident communicator across all levels, from site operators to senior stakeholders - Highly resilient, self-motivated, and target-driven - Commercially strategic and opportunity-focused - Excellent organisation and pipeline management Why Join Us: - High-impact role with genuine strategic importance - Opportunity to shape enterprise growth within Toggle - Sell market-leading hospitality products with strong product-market fit - Blend of hunting, strategy, and closing - Direct exposure to senior leadership and major commercial projects - Clear progression path within a scaling commercial function - Work with some of hospitality s best-known operators - Supportive culture, where great people and relationships really matter - Be part of a team that champions hospitality and celebrates the sector we love Benefits: - Hybrid working, ideally London-based for partner and customer access - Company perks and travel to industry events - Cycle to Work scheme - 2 paid days volunteering - Electric Car Scheme - An extra day off for your birthday - Buy and sell holidays - Flexible hybrid working - Vitality Health Insurance - Company pension scheme - Access to counselling and advice via our EAP - Free fruit, cereal, yoghurts and refreshments in the office To submit your CV for this exciting Enterprise Business Development Manager opportunity, click Apply today!
May 22, 2026
Full time
Are you ready to accelerate growth with one of hospitality's most innovative SaaS platforms? Airship / Toggle has an exciting Enterprise Business Development Manager opportunity! Location: Remote, Commute to Sheffield and London once or twice a month Salary: £40,000 base salary - OTE £60k Job Type: Full-time, Permanent Hours: 37.5 hours a week About Us: Airship/Toggle is a leading hospitality SaaS company that has been transforming how hospitality businesses deliver exceptional guest experiences. Our platforms simplify operations, enhance communication, and unlock revenue growth for hospitality businesses across the UK. We pride ourselves on a culture of collaboration, innovation, and thoughtful excellence, where every team member takes ownership and makes a real impact. Enterprise Business Development Manager The Role: You'll drive enterprise sales growth by identifying, engaging, and closing larger strategic opportunities across multi-site hospitality groups and high-value prospects. Working closely with senior leadership, you'll build and manage a pipeline of outbound opportunities while converting warm inbound enquiries. You'll lead complex sales conversations across multiple stakeholders, develop commercial proposals, and champion both Toggle and Foodie Favourites Card adoption. This role blends hunting, strategy, and closing, with direct exposure to major commercial projects and industry relationships. Enterprise Business Development Manager Key Responsibilities: - Identify, prospect, and win larger hospitality operators and group-level opportunities, building and managing a strategic pipeline - Convert enterprise inbound enquiries and warm leads into high-value customers, leading complex sales conversations across multiple stakeholders - Drive Toggle and Foodie Favourites Card growth across enterprise and strategic prospects, positioning broader gifting and revenue opportunities - Represent Airship and Toggle at industry events and networking opportunities, developing sector relationships that generate future pipeline - Maintain excellent pipeline hygiene in Pipedrive, consistently hitting and exceeding monthly and quarterly revenue targets Enterprise Business Development Manager You: - Minimum 3 years experience in sales, business development, or commercial roles - Proven ability to win or contribute to larger B2B deals - Hospitality, SaaS, or hospitality tech experience - Strong outbound and inbound sales capability - Confident communicator across all levels, from site operators to senior stakeholders - Highly resilient, self-motivated, and target-driven - Commercially strategic and opportunity-focused - Excellent organisation and pipeline management Why Join Us: - High-impact role with genuine strategic importance - Opportunity to shape enterprise growth within Toggle - Sell market-leading hospitality products with strong product-market fit - Blend of hunting, strategy, and closing - Direct exposure to senior leadership and major commercial projects - Clear progression path within a scaling commercial function - Work with some of hospitality s best-known operators - Supportive culture, where great people and relationships really matter - Be part of a team that champions hospitality and celebrates the sector we love Benefits: - Hybrid working, ideally London-based for partner and customer access - Company perks and travel to industry events - Cycle to Work scheme - 2 paid days volunteering - Electric Car Scheme - An extra day off for your birthday - Buy and sell holidays - Flexible hybrid working - Vitality Health Insurance - Company pension scheme - Access to counselling and advice via our EAP - Free fruit, cereal, yoghurts and refreshments in the office To submit your CV for this exciting Enterprise Business Development Manager opportunity, click Apply today!
Are you someone who gets genuine satisfaction from making sure every detail is right? Airship/Toggle has an exciting Customer Operations Executive opportunity! Location: Hybrid - Sheffield, S2 5QX (4 days in the office) Salary: £26,228 per annum Job Type: Full Time, Permanent Hours: 37.5 hours a week About Us: Airship/Toggle is a leading hospitality SaaS company on a mission to help our customers deliver exceptional guest experiences. Our platforms simplify operations, enhance communication, and unlock revenue growth for hospitality businesses across the UK. We pride ourselves on a culture of collaboration, innovation, and thoughtful excellence - where every team member takes ownership, makes an impact, and contributes to the success of our customers. We're also an AI-first team. We believe the best people are the ones who embrace new tools and actively look for smarter, faster ways to do great work - and we invest in making that possible. Customer Operations Executive - The Role: As a Customer Operations Executive (Print & Fulfilment) at Airship/Toggle, you'll own the end-to-end delivery of our physical products - from creative handoff to client doorstep. You'll be the specialist point of contact for our hospitality clients, keeping orders, stock levels, and timelines on track. We're on a significant growth mission, so we need someone who is agile and ready to evolve with us. You don't need to be a print and fulfillment expert yet - but you do need to be a logistics thinker who takes pride in the details, is comfortable managing timelines and chasing stakeholders, and ensures no task falls through the cracks. You should be tech-curious and willing to embrace AI tools to help us work smarter and faster. Customer Operations Executive - Key Responsibilities: - Manage day-to-day project tracking in Trello and coordinate order placement for venue stock and client events - Serve as the main point of contact for print and fulfilment partners, troubleshooting issues and managing supplier relationships - Own accurate project billing, coordinate monthly billing data chases, and track inventory levels and KPIs - Quality assurance on all project details, catching errors before they become costly mistakes - Help identify new business opportunities and support department targets by engaging with clients on soft sales and marketing Customer Operations Executive - You: - Logistically minded with a natural affinity for systems, spreadsheets, and understanding how things get from A to B - Obsessively detail-oriented and a clear communicator with excellent spelling and grammar - Tech-savvy and highly proficient in Excel or Google Sheets, with experience using project management tools like Trello - A genuine problem solver who is adaptable and comfortable juggling multiple priorities in a fast-paced environment - AI-curious and proactive, exploring new tools and finding ways to work smarter without waiting to be shown Benefits: - 33 Days Holiday (incl. bank holidays) - increases with length of service - An extra day off for your birthday - Buy and sell holidays - Flexible hybrid working - Vitality Health Insurance - Company pension scheme - Cycle to work scheme - Electric car scheme - salary sacrifice - 2 paid volunteering days - Access to counselling and advice via our EAP - Free fruit, cereal, yoghurts and refreshments in the office Ready to apply? If you're ready to take ownership of a role where the details really matter, make a tangible impact for our clients, and bring an AI-first mindset to everything you do - we'd love to hear from you! We are committed to creating a diverse and inclusive environment and welcome applications from all backgrounds. The successful candidate will need to have the right to work in the UK. Please note that we are unable to provide sponsorship for this role.
May 22, 2026
Full time
Are you someone who gets genuine satisfaction from making sure every detail is right? Airship/Toggle has an exciting Customer Operations Executive opportunity! Location: Hybrid - Sheffield, S2 5QX (4 days in the office) Salary: £26,228 per annum Job Type: Full Time, Permanent Hours: 37.5 hours a week About Us: Airship/Toggle is a leading hospitality SaaS company on a mission to help our customers deliver exceptional guest experiences. Our platforms simplify operations, enhance communication, and unlock revenue growth for hospitality businesses across the UK. We pride ourselves on a culture of collaboration, innovation, and thoughtful excellence - where every team member takes ownership, makes an impact, and contributes to the success of our customers. We're also an AI-first team. We believe the best people are the ones who embrace new tools and actively look for smarter, faster ways to do great work - and we invest in making that possible. Customer Operations Executive - The Role: As a Customer Operations Executive (Print & Fulfilment) at Airship/Toggle, you'll own the end-to-end delivery of our physical products - from creative handoff to client doorstep. You'll be the specialist point of contact for our hospitality clients, keeping orders, stock levels, and timelines on track. We're on a significant growth mission, so we need someone who is agile and ready to evolve with us. You don't need to be a print and fulfillment expert yet - but you do need to be a logistics thinker who takes pride in the details, is comfortable managing timelines and chasing stakeholders, and ensures no task falls through the cracks. You should be tech-curious and willing to embrace AI tools to help us work smarter and faster. Customer Operations Executive - Key Responsibilities: - Manage day-to-day project tracking in Trello and coordinate order placement for venue stock and client events - Serve as the main point of contact for print and fulfilment partners, troubleshooting issues and managing supplier relationships - Own accurate project billing, coordinate monthly billing data chases, and track inventory levels and KPIs - Quality assurance on all project details, catching errors before they become costly mistakes - Help identify new business opportunities and support department targets by engaging with clients on soft sales and marketing Customer Operations Executive - You: - Logistically minded with a natural affinity for systems, spreadsheets, and understanding how things get from A to B - Obsessively detail-oriented and a clear communicator with excellent spelling and grammar - Tech-savvy and highly proficient in Excel or Google Sheets, with experience using project management tools like Trello - A genuine problem solver who is adaptable and comfortable juggling multiple priorities in a fast-paced environment - AI-curious and proactive, exploring new tools and finding ways to work smarter without waiting to be shown Benefits: - 33 Days Holiday (incl. bank holidays) - increases with length of service - An extra day off for your birthday - Buy and sell holidays - Flexible hybrid working - Vitality Health Insurance - Company pension scheme - Cycle to work scheme - Electric car scheme - salary sacrifice - 2 paid volunteering days - Access to counselling and advice via our EAP - Free fruit, cereal, yoghurts and refreshments in the office Ready to apply? If you're ready to take ownership of a role where the details really matter, make a tangible impact for our clients, and bring an AI-first mindset to everything you do - we'd love to hear from you! We are committed to creating a diverse and inclusive environment and welcome applications from all backgrounds. The successful candidate will need to have the right to work in the UK. Please note that we are unable to provide sponsorship for this role.
Are you a logical thinker who loves diving into data, solving technical puzzles, and making complex systems feel effortless for customers? Airship/Toggle have an exciting opportunity for a Technical Success Executive to join the team! Location: Sheffield, S2 5QX (4 days in the office), Hybrid Hours: 37.5 hours a week Job Type: Full Time, Permanent Salary: £26,228 per annum About Airship/Toggle: Airship/Toggle is a leading hospitality SaaS company on a mission to help our hospitality customers deliver exceptional guest experiences. Our platforms simplify operations, enhance communication, and unlock revenue growth for our clients. We pride ourselves on a culture of collaboration, innovation, and thoughtful excellence - where every team member takes ownership, makes an impact, and contributes to the success of our customers. Technical Success Executive - The Role: We're looking for a Technical Success Executive to join our Customer Success Team and act as the vital bridge between technical execution and customer support. You'll be the "heavy lifter" for our technical account management - handling setups, configurations, and data management - while acting as a critical escalation point for our Support team. You don't need to be a developer, but you do need to be SQL-literate and have a knack for translating "tech-speak" into friendly, actionable solutions for our hospitality clients. Technical Success Executive - What you'll do - Technical Implementation: Manage the technical lifecycle of customer accounts, using SQL to handle data, run queries, and ensure configurations are performed with high precision - Problem Solving & Escalation: Act as the go-to for deeper technical issues, performing root-cause troubleshooting to find the most efficient path to a fix - Bridge the Gap: Translate complex technical concepts into clear, friendly, and actionable language that empowers our customers - Operational Excellence: Manage a high volume of varied tasks without letting quality drop, maintaining meticulous records of technical changes - Documentation: Contribute to internal guides to help the wider team understand technical processes - Collaborate: Work closely with the Technical Success Lead and the wider Success team to ensure no detail is overlooked Technical Success Executive - About you - Technically Minded: You have a natural affinity for systems, logic, and how things work - SQL Competence: Confidence with SQL is essential for this role to manage data and run queries - Great Communicator: You can explain complex technical concepts to non-technical people without losing the human touch - Problem Solver: You genuinely enjoy getting to the root of a problem and won't stop until you've found the solution - Detail Oriented: You have a high bar for quality and take pride in precise, accurate work - Resilient Multi-tasker: You're comfortable juggling multiple priorities and deadlines in a fast-paced environment Technical Success Executive - Our Values - Positive Impact: Bring energy and optimism to every challenge. Leave customers and colleagues feeling better than when you found them - Own it, Together: Take full responsibility for your technical tasks while collaborating openly with the wider team - Thoughtful Excellence: Deliver high-quality, precise work. In technical success, the small details make the biggest difference Technical Success Executive - Our Benefits: - 33 Days Holiday (incl. bank holidays) - increases with length of service - An extra day off for your birthday - Buy and sell holidays - Flexible hybrid working - Vitality Health Insurance - Company pension scheme - Cycle to work scheme - 2 paid volunteering days - Access to counselling and advice via our EAP Ready to apply? If you're ready to dive into the data, solve complex problems, and help our hospitality clients succeed, we want to hear from you! We are committed to creating a diverse and inclusive environment and welcome applications from all backgrounds. The successful candidate will need to have the right to work in the UK. Please note that we are unable to provide sponsorship for this role. To submit your CV for this exciting Technical Success Executive opportunity click 'Apply' now!
May 21, 2026
Full time
Are you a logical thinker who loves diving into data, solving technical puzzles, and making complex systems feel effortless for customers? Airship/Toggle have an exciting opportunity for a Technical Success Executive to join the team! Location: Sheffield, S2 5QX (4 days in the office), Hybrid Hours: 37.5 hours a week Job Type: Full Time, Permanent Salary: £26,228 per annum About Airship/Toggle: Airship/Toggle is a leading hospitality SaaS company on a mission to help our hospitality customers deliver exceptional guest experiences. Our platforms simplify operations, enhance communication, and unlock revenue growth for our clients. We pride ourselves on a culture of collaboration, innovation, and thoughtful excellence - where every team member takes ownership, makes an impact, and contributes to the success of our customers. Technical Success Executive - The Role: We're looking for a Technical Success Executive to join our Customer Success Team and act as the vital bridge between technical execution and customer support. You'll be the "heavy lifter" for our technical account management - handling setups, configurations, and data management - while acting as a critical escalation point for our Support team. You don't need to be a developer, but you do need to be SQL-literate and have a knack for translating "tech-speak" into friendly, actionable solutions for our hospitality clients. Technical Success Executive - What you'll do - Technical Implementation: Manage the technical lifecycle of customer accounts, using SQL to handle data, run queries, and ensure configurations are performed with high precision - Problem Solving & Escalation: Act as the go-to for deeper technical issues, performing root-cause troubleshooting to find the most efficient path to a fix - Bridge the Gap: Translate complex technical concepts into clear, friendly, and actionable language that empowers our customers - Operational Excellence: Manage a high volume of varied tasks without letting quality drop, maintaining meticulous records of technical changes - Documentation: Contribute to internal guides to help the wider team understand technical processes - Collaborate: Work closely with the Technical Success Lead and the wider Success team to ensure no detail is overlooked Technical Success Executive - About you - Technically Minded: You have a natural affinity for systems, logic, and how things work - SQL Competence: Confidence with SQL is essential for this role to manage data and run queries - Great Communicator: You can explain complex technical concepts to non-technical people without losing the human touch - Problem Solver: You genuinely enjoy getting to the root of a problem and won't stop until you've found the solution - Detail Oriented: You have a high bar for quality and take pride in precise, accurate work - Resilient Multi-tasker: You're comfortable juggling multiple priorities and deadlines in a fast-paced environment Technical Success Executive - Our Values - Positive Impact: Bring energy and optimism to every challenge. Leave customers and colleagues feeling better than when you found them - Own it, Together: Take full responsibility for your technical tasks while collaborating openly with the wider team - Thoughtful Excellence: Deliver high-quality, precise work. In technical success, the small details make the biggest difference Technical Success Executive - Our Benefits: - 33 Days Holiday (incl. bank holidays) - increases with length of service - An extra day off for your birthday - Buy and sell holidays - Flexible hybrid working - Vitality Health Insurance - Company pension scheme - Cycle to work scheme - 2 paid volunteering days - Access to counselling and advice via our EAP Ready to apply? If you're ready to dive into the data, solve complex problems, and help our hospitality clients succeed, we want to hear from you! We are committed to creating a diverse and inclusive environment and welcome applications from all backgrounds. The successful candidate will need to have the right to work in the UK. Please note that we are unable to provide sponsorship for this role. To submit your CV for this exciting Technical Success Executive opportunity click 'Apply' now!
