SAPPHIRE INDEPENDENT HOUSING

We are looking for an enthusiastic and motivated Education, Training & Employment (ETE) Coordinator to join our team. This role is an exciting opportunity to make a real difference in peoples lives by supporting hostel clients to gain the skills, confidence, and opportunities they need to progress into education, training, and sustainable employment click apply for full job details

We are looking for an enthusiastic and motivated Education, Training & Employment (ETE) Coordinator to join our team. This role is an exciting opportunity to make a real difference in people's lives by supporting hostel clients to gain the skills, confidence, and opportunities they need to progress into education, training, and sustainable employment. Sapphire is a specialist housing association providing quality housing, support and related services to single people and families in housing need across four London boroughs and Hertsmere. We are committed to delivering exceptional customer care and creating pathways out of homelessness through education, training, and employment opportunities. As an ETE Coordinator, you will: Deliver one-to-one job coaching and employment support tailored to clients' needs. Organise and deliver IT and practical skills training. Support clients in CV writing, job applications, interview preparation, and proactive job searches. Identify links, build relationships and opportunities with organisations providing employment training and educational opportunities. Recruit, supervise, and support volunteers. Track and report on clients' outcomes, ensuring a high-quality, client-focused service. To join us an ETE Coordinator, we're looking for: Experience working with unemployed adults or vulnerable client groups in a community or hostel setting. Proven experience delivering training in job search, CVs, applications, and IT skills. Ability to engage and motivate clients, helping them overcome barriers to employment. Strong organisational skills and experience managing a caseload of clients. Experience recruiting and supervising volunteers. Excellent communication, literacy, and interpersonal skills. Knowledge of employment support programmes and a passion for supporting people into sustainable work. As an Investors in People Gold employer this is an excellent opportunity to join a supportive business that encourages employee development and growth from within. We offer a generous benefits package including interest free season ticket and bike loan scheme, private health and life insurance. Appointments are subject to Sapphire receiving an enhanced DBS check which we consider acceptable. We welcome all applications and value diversity in our workforce. Closing date: 5pm Friday 19 th December 2025. Interview: Tuesday 6 th January 2026.

12-month fixed term contract Are you looking for that crucial first step in a rewarding career helping vulnerable people and creating homes and schemes that we can all be proud of? Are you interested in working in the supported housing sector but lack the necessary experience? This Trainee Supported Housing Officer role is the opportunity you've been waiting for. If you have a positive, motivated attitude and transferable skills, we will provide a programme of on the job and formal training to equip you to become a Supported Housing Officer . At Sapphire Independent Housing we are on an exciting journey. We have grown the business, expanded and diversified so that we can deliver much needed accommodation and services in London and Hertsmere. Now we're seeking a Trainee Supported Housing Officer to provide support and advice for clients, enabling them to prepare for independent living. This position on our development and training programme is specifically designed to build on your prior interest and the competencies you've shown to date, and to develop skills that will equip you for career progression in this area. Assisting other team members - as well as advising clients directly on things like welfare benefits, housing, and training and employment opportunities - you'll be learning how to help clients living in supported housing to develop the competency and confidence to successfully move to independent living. You'll also be assisting in the all-round provision of a high-quality management service. To join us as a Trainee Supported Housing Officer, we're looking for: Ability to assist vulnerable people (ideally demonstrated in a paid or voluntary capacity). Ability or potential to deal positively and innovatively with clients exhibiting challenging behaviour, to build good working relationships, and to identify and assess risk. Ability to plan, organise and prioritise workload, meet deadlines and keep records. Ability to analyse and evaluate data and produce clear and concise reports. Ability to communicate, negotiate and influence - verbally and in writing. Ideally, knowledge of and empathy with the needs and support requirements of vulnerable clients, including those with mental health and/or substance dependencies issues. Understanding of how to use IT and Microsoft Office applications. A-Level standard (or equivalent) education, including good written and numeric skills. Willingness to work shifts on a 7-days rota system. As an Investors in People Gold employer this is an excellent opportunity to join a supportive business that encourages employee development and growth from within. We offer a generous benefits package including interest free season ticket and bike loan scheme, private health and life insurance. Appointments are subject to Sapphire Independent Housing receiving an enhanced DBS check which we consider acceptable. We welcome all applications and value diversity in our workforce. Closing date: 5pm Friday 19th December 2025. Interview: Tuesday 6th January 2026.