A fantastic opportunity has emerged for a Supported Housing Officer to join one of Adecco Public Sector's housing clients in an ongoing temporary post, covering sickness leave. A car driver with their own vehicle is essential. The post holder will be working predominantly from home (our client's office is in Staines, but attendance there is only once a week) and expected to own a patch of approximately just 120 units which will include leasehold and general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively. Covering a geographical patch across different areas of Greater London (e.g Hillingdon, Slough, St Albans and some parts of Essex) by car, this is a full time post (35 hours per week, Monday to Friday) and the successful candidate will be expected to have knowledge of/experience in: Providing advice and information to tenants, residents and others on all tenancy matters, welfare benefits and re-housing requests Assisting tenants with support needs to sustain and benefit from their tenancy Assisting the Head of Property to achieve void turnaround targets for repair works and to manage the pre-void and lettings process Assessing the needs of applicants for housing or transfer, liaising with LA nominees and others, making recommendations for action within the Lettings policy. Ensuring that each end of tenancy and new letting is completed in line with policy and legal requirements, including tenancy termination, tenancy agreement and associated paperwork, HB / UC application, CORE forms etc Ensuring that tenants and others understand the rights and responsibilities as set down in tenancy / licence agreements Ensuring that the conditions of tenancy are met by the Association's tenants, working with the Housing Management team and other Ability staff to manage breaches and help resolve disputes. Working with the Rent & Arrears Officer to manage rent and service charge payments, taking early and preventative action to minimise arrears Assisting in taking legal action to enforce the conditions of tenancy (non-payment of rent or other breaches). Assisting the Head of Housing and work collaboratively with Finance in setting the service charges for all properties within the designated area and where applicable to consult with tenants about changes Carrying out Estate Inspections, monitoring cleaning, grounds maintenance, repairs and maintenance and other estate / block services, liaising with Ability colleagues and others to improve the quality of the environment and ensure tenancy conditions are met Assisting the Head of Property and others with identifying, reporting and monitoring repairs and maintenance within the designated patch Carrying out Tenancy Audits, collecting and maintaining up to date information about customers and any changing support needs in order to assist the Association to deliver targeted services Applicants with experience of supported housing would be highly desirable. However, experience of working in General Needs housing / tenancy management, combined with a desire and aptitude for helping people to maintain independence is key for this role. Only applicants who feel they meet the above criteria, have access to their own vehicle and can start on short notice (1-2 week's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews in mid/late November 2025.
Dec 07, 2025
Seasonal
A fantastic opportunity has emerged for a Supported Housing Officer to join one of Adecco Public Sector's housing clients in an ongoing temporary post, covering sickness leave. A car driver with their own vehicle is essential. The post holder will be working predominantly from home (our client's office is in Staines, but attendance there is only once a week) and expected to own a patch of approximately just 120 units which will include leasehold and general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively. Covering a geographical patch across different areas of Greater London (e.g Hillingdon, Slough, St Albans and some parts of Essex) by car, this is a full time post (35 hours per week, Monday to Friday) and the successful candidate will be expected to have knowledge of/experience in: Providing advice and information to tenants, residents and others on all tenancy matters, welfare benefits and re-housing requests Assisting tenants with support needs to sustain and benefit from their tenancy Assisting the Head of Property to achieve void turnaround targets for repair works and to manage the pre-void and lettings process Assessing the needs of applicants for housing or transfer, liaising with LA nominees and others, making recommendations for action within the Lettings policy. Ensuring that each end of tenancy and new letting is completed in line with policy and legal requirements, including tenancy termination, tenancy agreement and associated paperwork, HB / UC application, CORE forms etc Ensuring that tenants and others understand the rights and responsibilities as set down in tenancy / licence agreements Ensuring that the conditions of tenancy are met by the Association's tenants, working with the Housing Management team and other Ability staff to manage breaches and help resolve disputes. Working with the Rent & Arrears Officer to manage rent and service charge payments, taking early and preventative action to minimise arrears Assisting in taking legal action to enforce the conditions of tenancy (non-payment of rent or other breaches). Assisting the Head of Housing and work collaboratively with Finance in setting the service charges for all properties within the designated area and where applicable to consult with tenants about changes Carrying out Estate Inspections, monitoring cleaning, grounds maintenance, repairs and maintenance and other estate / block services, liaising with Ability colleagues and others to improve the quality of the environment and ensure tenancy conditions are met Assisting the Head of Property and others with identifying, reporting and monitoring repairs and maintenance within the designated patch Carrying out Tenancy Audits, collecting and maintaining up to date information about customers and any changing support needs in order to assist the Association to deliver targeted services Applicants with experience of supported housing would be highly desirable. However, experience of working in General Needs housing / tenancy management, combined with a desire and aptitude for helping people to maintain independence is key for this role. Only applicants who feel they meet the above criteria, have access to their own vehicle and can start on short notice (1-2 week's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews in mid/late November 2025.
Data & MIS Officer Secondary School (Temp to Perm) Location: Westminster Rate (Temp): £20 per hour Salary (Perm): £35,161 £38,782 FTE (pro rata) Hours: Full-time, Term Time + INSET + 3 Weeks Start: ASAP Agency Vacancy Recruiting on behalf of the school Join a high-performing, forward-thinking Westminster secondary school known for its supportive leadership, excellent staff development and commitment to high standards across all areas of teaching, learning and operations. Our agency is delighted to be partnering with this school to recruit an experienced Data & MIS Officer for a temp-to-perm opportunity. This is an excellent role for someone confident in managing school data systems, producing high-quality reporting, and supporting staff with MIS processes across the school. The Role As the school s Data & MIS Officer, your responsibilities will include: Data Management & Reporting Overseeing accuracy and security of data within Arbor and other MIS platforms Managing user access, permissions and providing staff training Producing analysis and reports for SLT, Heads of Department and Governors Monitoring progress data, performance measures and academic trends Managing assessment cycles and reporting to parents Completing school census and statutory DfE returns Importing external datasets (prior attainment, transfers, etc.) MIS & Systems Administration Maintaining MIS modules and ensuring full system functionality Managing year-end processes including roll-over and timetable updates Designing mark sheets, templates and data frameworks Supporting digital systems and promoting best practice across the school Curriculum, Timetable & Attendance Support Supporting the options process and student group allocations Assisting with timetabling data setup, Course Manager and sixth form programmes Managing attendance data, persistent absentee reports and statutory compliance Supporting register oversight and parent communication General Administration Producing ad-hoc reports, certificates and mail merges Supporting other admin teams during busy periods Assisting with reception cover, safeguarding procedures and data queries What We re Looking For Experience managing data in a school environment (essential) Strong Excel skills and confidence with MIS systems (Arbor ideal) Understanding of DfE data requirements, census returns and GDPR Highly organised, analytical and detail-focused Excellent communication skills and ability to support and train staff Professional, discreet and proactive Apply Today If you re an experienced school data professional looking for a temp-to-perm opportunity in Westminster, we would love to hear from you. Click Apply Now or contact us directly for more information.
Dec 06, 2025
Full time
Data & MIS Officer Secondary School (Temp to Perm) Location: Westminster Rate (Temp): £20 per hour Salary (Perm): £35,161 £38,782 FTE (pro rata) Hours: Full-time, Term Time + INSET + 3 Weeks Start: ASAP Agency Vacancy Recruiting on behalf of the school Join a high-performing, forward-thinking Westminster secondary school known for its supportive leadership, excellent staff development and commitment to high standards across all areas of teaching, learning and operations. Our agency is delighted to be partnering with this school to recruit an experienced Data & MIS Officer for a temp-to-perm opportunity. This is an excellent role for someone confident in managing school data systems, producing high-quality reporting, and supporting staff with MIS processes across the school. The Role As the school s Data & MIS Officer, your responsibilities will include: Data Management & Reporting Overseeing accuracy and security of data within Arbor and other MIS platforms Managing user access, permissions and providing staff training Producing analysis and reports for SLT, Heads of Department and Governors Monitoring progress data, performance measures and academic trends Managing assessment cycles and reporting to parents Completing school census and statutory DfE returns Importing external datasets (prior attainment, transfers, etc.) MIS & Systems Administration Maintaining MIS modules and ensuring full system functionality Managing year-end processes including roll-over and timetable updates Designing mark sheets, templates and data frameworks Supporting digital systems and promoting best practice across the school Curriculum, Timetable & Attendance Support Supporting the options process and student group allocations Assisting with timetabling data setup, Course Manager and sixth form programmes Managing attendance data, persistent absentee reports and statutory compliance Supporting register oversight and parent communication General Administration Producing ad-hoc reports, certificates and mail merges Supporting other admin teams during busy periods Assisting with reception cover, safeguarding procedures and data queries What We re Looking For Experience managing data in a school environment (essential) Strong Excel skills and confidence with MIS systems (Arbor ideal) Understanding of DfE data requirements, census returns and GDPR Highly organised, analytical and detail-focused Excellent communication skills and ability to support and train staff Professional, discreet and proactive Apply Today If you re an experienced school data professional looking for a temp-to-perm opportunity in Westminster, we would love to hear from you. Click Apply Now or contact us directly for more information.
On behalf of FCDO, we are looking for a Security Culture Change - (Inside IR35) for a 6-months contract working on a hybrid basis and with an expectation of between 1 to 2 days attendance in the London office The Foreign, Commonwealth & Development Office (FCDO) pursues our national interests and projects the UK as a force for good in the world. We promote the interests of British citizens, safeguard the UK's security, defend our values, reduce poverty, and tackle global challenges with our international partners. Security Culture Support role, assisting the Security Culture Lead in the design, implementation, and evaluation of security culture initiatives. Contribute to communities of practice and knowledge sharing within the organisation and across the wider government/public sector network. The Security Culture Support Officer will play a key role in helping to shape and embed a strong, positive security culture across the organisation. Working closely with the Security Culture Lead and partners across Physical, Personal, and Information Security functions, the postholder will contribute to a long-term programme of cultural change-anchored in the Culture Web framework-to improve and sustain secure behaviours across a diverse, global workforce. As a Security Culture Change - (Inside IR35) your main responsibilities will be: This role will focus on supporting and evidencing the organisation's transformation journey over the next five years-helping to turn good intentions into measurable, lasting change. Support the design, implementation, and evaluation of security culture initiatives using the Culture Web and complementary change frameworks. Assist in analysing current organisational culture, identifying strengths, barriers and opportunities to embed positive security behaviours. Gather and interpret data (e.g., surveys, interviews, observations, behavioural metrics) to measure cultural change and inform interventions. Contribute to storytelling and communication strategies that engage staff and bring the organisation's security culture vision to life. Work collaboratively with colleagues across Physical, Personal and Information Security, HR, Learning & Development, and Communications to ensure coherence and alignment. Support the creation of practical tools, resources, and campaigns that help individuals and teams adopt secure behaviours in everyday work. Monitor and report on the progress of initiatives, capturing qualitative and quantitative evidence of change. Definition of requirements stemming from findings Help design and maintain the organisation's Security Culture Change Roadmap, ensuring it remains dynamic, inclusive, and evidence based. PLEASE NOTE: SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance Essential Skills: Strong understanding of the Culture Web framework and broader organisational culture/change methodologies. Demonstrated analytical ability-comfortable with data collection, analysis, and presentation to support evidence-based decision-making. Excellent communication and storytelling skills, with an ability to convey complex messages clearly and compellingly to diverse audiences. Collaborative approach, able to build effective working relationships across functions, geographies, and cultures. Awareness of the different dimensions of security (Physical, Personal, Information) and how these interact in an organisational context. Adaptable and curious, with a genuine interest in understanding what drives behaviours and how to influence them positively. Desirable Skills: Experience supporting or delivering culture change projects within the public sector or large complex organisations. Familiarity with behavioural science, change psychology, or human factors approaches to security and risk. International or cross-cultural working experience. Experience designing or supporting evaluation frameworks or dashboards for cultural change measurement. Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, FCDO guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.
Dec 06, 2025
Contractor
On behalf of FCDO, we are looking for a Security Culture Change - (Inside IR35) for a 6-months contract working on a hybrid basis and with an expectation of between 1 to 2 days attendance in the London office The Foreign, Commonwealth & Development Office (FCDO) pursues our national interests and projects the UK as a force for good in the world. We promote the interests of British citizens, safeguard the UK's security, defend our values, reduce poverty, and tackle global challenges with our international partners. Security Culture Support role, assisting the Security Culture Lead in the design, implementation, and evaluation of security culture initiatives. Contribute to communities of practice and knowledge sharing within the organisation and across the wider government/public sector network. The Security Culture Support Officer will play a key role in helping to shape and embed a strong, positive security culture across the organisation. Working closely with the Security Culture Lead and partners across Physical, Personal, and Information Security functions, the postholder will contribute to a long-term programme of cultural change-anchored in the Culture Web framework-to improve and sustain secure behaviours across a diverse, global workforce. As a Security Culture Change - (Inside IR35) your main responsibilities will be: This role will focus on supporting and evidencing the organisation's transformation journey over the next five years-helping to turn good intentions into measurable, lasting change. Support the design, implementation, and evaluation of security culture initiatives using the Culture Web and complementary change frameworks. Assist in analysing current organisational culture, identifying strengths, barriers and opportunities to embed positive security behaviours. Gather and interpret data (e.g., surveys, interviews, observations, behavioural metrics) to measure cultural change and inform interventions. Contribute to storytelling and communication strategies that engage staff and bring the organisation's security culture vision to life. Work collaboratively with colleagues across Physical, Personal and Information Security, HR, Learning & Development, and Communications to ensure coherence and alignment. Support the creation of practical tools, resources, and campaigns that help individuals and teams adopt secure behaviours in everyday work. Monitor and report on the progress of initiatives, capturing qualitative and quantitative evidence of change. Definition of requirements stemming from findings Help design and maintain the organisation's Security Culture Change Roadmap, ensuring it remains dynamic, inclusive, and evidence based. PLEASE NOTE: SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance Essential Skills: Strong understanding of the Culture Web framework and broader organisational culture/change methodologies. Demonstrated analytical ability-comfortable with data collection, analysis, and presentation to support evidence-based decision-making. Excellent communication and storytelling skills, with an ability to convey complex messages clearly and compellingly to diverse audiences. Collaborative approach, able to build effective working relationships across functions, geographies, and cultures. Awareness of the different dimensions of security (Physical, Personal, Information) and how these interact in an organisational context. Adaptable and curious, with a genuine interest in understanding what drives behaviours and how to influence them positively. Desirable Skills: Experience supporting or delivering culture change projects within the public sector or large complex organisations. Familiarity with behavioural science, change psychology, or human factors approaches to security and risk. International or cross-cultural working experience. Experience designing or supporting evaluation frameworks or dashboards for cultural change measurement. Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, FCDO guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.
Our client is looking for a proactive Estates Operative to join their busy team, supporting the safe and efficient running of all buildings and external areas across multiple sites. Key Duties Carry out general maintenance, repairs and compliance checks Respond to emergencies and basic electrical/power issues Support heating, ventilation, air-conditioning and water system checks Complete fire alarm tests, emergency lighting checks and other safety tasks Undertake painting, decorating and general caretaking duties Act as a Key Holder , assisting with site security and alarm callouts Update and complete tasks via the Estates Service Desk Keep premises safe, well-presented and accessible, including clearing/gritting in bad weather Assist with fire evacuations and health & safety reporting Promote excellent customer service at all times Working Hours Shifts between 5:30am - 10:00pm, Monday to Friday Some weekend work on a rota Occasional out-of-hours attendance for events or emergencies About You Practical, hands-on and customer focused Able to manage your own workload and handle issues proactively Comfortable using mobile devices to complete jobs Well-presented and willing to undertake necessary training In return, our client is offering a salary of between £22,487 - £23,821.
Dec 06, 2025
Full time
Our client is looking for a proactive Estates Operative to join their busy team, supporting the safe and efficient running of all buildings and external areas across multiple sites. Key Duties Carry out general maintenance, repairs and compliance checks Respond to emergencies and basic electrical/power issues Support heating, ventilation, air-conditioning and water system checks Complete fire alarm tests, emergency lighting checks and other safety tasks Undertake painting, decorating and general caretaking duties Act as a Key Holder , assisting with site security and alarm callouts Update and complete tasks via the Estates Service Desk Keep premises safe, well-presented and accessible, including clearing/gritting in bad weather Assist with fire evacuations and health & safety reporting Promote excellent customer service at all times Working Hours Shifts between 5:30am - 10:00pm, Monday to Friday Some weekend work on a rota Occasional out-of-hours attendance for events or emergencies About You Practical, hands-on and customer focused Able to manage your own workload and handle issues proactively Comfortable using mobile devices to complete jobs Well-presented and willing to undertake necessary training In return, our client is offering a salary of between £22,487 - £23,821.
Anaphylaxis UK is seeking our next Chief Executive Officer. This is an opportunity to lead the UK's only charity dedicated solely to people at risk of anaphylaxis, taking forward its mission at an exciting moment of development and growth. About Us Anaphylaxis UK is the UK's leading charity supporting individuals, families and carers living with serious allergies and anaphylaxis. For over 30 years we have provided evidence-based information, training and advocacy to improve safety, inclusion and quality of life for people at risk of severe allergic reactions. Our services include a dedicated helpline, the AllergyWise training portfolio (including the Safer Schools Programme), accredited factsheets, an expanding digital offer and partnerships with healthcare, research and industry partners. We champion research, influence policy and work directly with schools, businesses and healthcare settings to reduce risk and anxiety for people with allergies. The Role As Chief Executive Officer you will be the senior officer responsible for the strategic leadership, operational management, financial stewardship and external representation of Anaphylaxis UK. You will lead delivery of the charity's strategic ambitions, grow and diversify income, and work collaboratively with a committed small staff team and an active Board of Trustees. Key responsibilities Lead strategy delivery, balancing service quality and financial sustainability. Oversee governance, reporting, budgeting, risk and regulatory compliance. Grow and diversify income to strengthen financial resilience. Provide ethical leadership, manage senior staff and build an inclusive culture. Develop strategic partnerships and act as public representative. Deliver high-quality services and drive digital innovation. Key details Job title: Chief Executive Officer Salary: £70,000-£75,000 per annum Contract: Permanent, full-time (35 hours per week) Location: Hybrid - home based with regular in-person staff and Board meetings (including an average of one weekly meeting with third-party agents in central London); travel across the UK as required. Hours / working pattern: Hybrid working with regular face-to-face commitments and attendance at relevant UK conferences. As our next CEO, you will demonstrate: Essential Minimum five years' executive (CEO-level or equivalent) leadership with proven strategic and change delivery. Strong business development track record, including diversifying income (fundraising, commercial, grants/partnerships). Solid financial competence: budgeting, control, reporting and financial stewardship. Experience working with boards, good corporate governance and risk management. Proven ability to deliver and improve high-quality services. Excellent stakeholder engagement and influencing across government, health, research and industry. Collaborative, emotionally intelligent leader who builds trust with staff, trustees and partners. Willingness to travel sustainably as required. Desirable Knowledge of allergy, health or education sectors, or experience in health-related charities. Experience developing digital services and improving accessibility of information. Experience with corporate partnerships, schools or training delivery. Degree or relevant professional qualification. Please download the appointment brief for full details, including how to apply. If you would like an informal conversation about this position, please contact in confidence our consultant, Jenny Hills, at with suitable times to speak, and optional but appreciated, a CV or professional profile. Closing date for applications: 9am, Monday 8th December As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Dec 06, 2025
Full time
Anaphylaxis UK is seeking our next Chief Executive Officer. This is an opportunity to lead the UK's only charity dedicated solely to people at risk of anaphylaxis, taking forward its mission at an exciting moment of development and growth. About Us Anaphylaxis UK is the UK's leading charity supporting individuals, families and carers living with serious allergies and anaphylaxis. For over 30 years we have provided evidence-based information, training and advocacy to improve safety, inclusion and quality of life for people at risk of severe allergic reactions. Our services include a dedicated helpline, the AllergyWise training portfolio (including the Safer Schools Programme), accredited factsheets, an expanding digital offer and partnerships with healthcare, research and industry partners. We champion research, influence policy and work directly with schools, businesses and healthcare settings to reduce risk and anxiety for people with allergies. The Role As Chief Executive Officer you will be the senior officer responsible for the strategic leadership, operational management, financial stewardship and external representation of Anaphylaxis UK. You will lead delivery of the charity's strategic ambitions, grow and diversify income, and work collaboratively with a committed small staff team and an active Board of Trustees. Key responsibilities Lead strategy delivery, balancing service quality and financial sustainability. Oversee governance, reporting, budgeting, risk and regulatory compliance. Grow and diversify income to strengthen financial resilience. Provide ethical leadership, manage senior staff and build an inclusive culture. Develop strategic partnerships and act as public representative. Deliver high-quality services and drive digital innovation. Key details Job title: Chief Executive Officer Salary: £70,000-£75,000 per annum Contract: Permanent, full-time (35 hours per week) Location: Hybrid - home based with regular in-person staff and Board meetings (including an average of one weekly meeting with third-party agents in central London); travel across the UK as required. Hours / working pattern: Hybrid working with regular face-to-face commitments and attendance at relevant UK conferences. As our next CEO, you will demonstrate: Essential Minimum five years' executive (CEO-level or equivalent) leadership with proven strategic and change delivery. Strong business development track record, including diversifying income (fundraising, commercial, grants/partnerships). Solid financial competence: budgeting, control, reporting and financial stewardship. Experience working with boards, good corporate governance and risk management. Proven ability to deliver and improve high-quality services. Excellent stakeholder engagement and influencing across government, health, research and industry. Collaborative, emotionally intelligent leader who builds trust with staff, trustees and partners. Willingness to travel sustainably as required. Desirable Knowledge of allergy, health or education sectors, or experience in health-related charities. Experience developing digital services and improving accessibility of information. Experience with corporate partnerships, schools or training delivery. Degree or relevant professional qualification. Please download the appointment brief for full details, including how to apply. If you would like an informal conversation about this position, please contact in confidence our consultant, Jenny Hills, at with suitable times to speak, and optional but appreciated, a CV or professional profile. Closing date for applications: 9am, Monday 8th December As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Your new company Birmingham City Council is one of the largest local authorities in the UK, committed to delivering high-quality housing services across the city. You will join a dedicated team working to ensure safe and compliant housing for residents. Your new role As an Assistant Housing Officer, you will play a key role in supporting housing compliance and customer service. A major part of your role will involve completing Fire Risk Assessment remedial action follow-ups and assisting with other tasks within the housing team. You will work flexibly across Birmingham, ensuring housing standards are met and residents receive excellent service. This role requires independence as well as teamwork, and you will need to manage your time effectively while covering city-wide responsibilities. What you'll need to succeed To succeed in this role, you must have strong IT skills and the ability to navigate multiple systems confidently. Excellent communication skills, both written and verbal, are essential, along with a good understanding of customer service requirements. You should be able to work independently and as part of a team, demonstrating reliability, good attendance, and punctuality. An enhanced DBS check will be required before starting.You must also have your own vehicle and a valid driving licence, and be willing to add business insurance to your policy once your start date is confirmed, as travel across Birmingham will be necessary. What you'll get in return You will receive a competitive hourly rate with an uplift after 12 weeks, with mileage and parking expenses paid out, along with the opportunity to work for a respected local authority. This role offers varied responsibilities, city-wide exposure, and the chance to make a real difference in housing services. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 06, 2025
Seasonal
Your new company Birmingham City Council is one of the largest local authorities in the UK, committed to delivering high-quality housing services across the city. You will join a dedicated team working to ensure safe and compliant housing for residents. Your new role As an Assistant Housing Officer, you will play a key role in supporting housing compliance and customer service. A major part of your role will involve completing Fire Risk Assessment remedial action follow-ups and assisting with other tasks within the housing team. You will work flexibly across Birmingham, ensuring housing standards are met and residents receive excellent service. This role requires independence as well as teamwork, and you will need to manage your time effectively while covering city-wide responsibilities. What you'll need to succeed To succeed in this role, you must have strong IT skills and the ability to navigate multiple systems confidently. Excellent communication skills, both written and verbal, are essential, along with a good understanding of customer service requirements. You should be able to work independently and as part of a team, demonstrating reliability, good attendance, and punctuality. An enhanced DBS check will be required before starting.You must also have your own vehicle and a valid driving licence, and be willing to add business insurance to your policy once your start date is confirmed, as travel across Birmingham will be necessary. What you'll get in return You will receive a competitive hourly rate with an uplift after 12 weeks, with mileage and parking expenses paid out, along with the opportunity to work for a respected local authority. This role offers varied responsibilities, city-wide exposure, and the chance to make a real difference in housing services. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Parkinson's UK is the UK's leading charity for people with Parkinson's. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we're on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson's, both now and in the future. The Operations team plays a key role in driving that mission. Over the coming years we'll be modernising our systems and processes to ensure they're fit for now, as well as in the future. Much of this work is already underway, and we're now ready to start our exciting new chapter. We've been working to get ourselves in the best shape to deliver that progress over the next few years, and we're now looking for ambitious, driven, and purpose-led people to join our team of 'relentless doers'. To hear more about these exciting new changes and how you can play your part in our story, click to hear from Ben Clarkson, Chief Finance and Operating Officer. About the role You'll play a vital role in ensuring Parkinson's UK is compliant with regulatory standards, charity law, and data protection legislation, You'll oversee the charity's Risk Management Framework and manage the internal audit contract and delivery plan. You will also support the Chief Finance and Operating Officer and work closely with the Company Secretary to ensure efficient governance and provide expert advice on compliance to support the charity's strategic development and growth. As the designated Data Protection Officer for Parkinson's UK, this role will work with heads of department and the Executive Leadership Team to ensure that staff and volunteers are supported in how to comply with the legislation. What you'll do Offer guidance on risk, governance, data protection, and compliance to Parkinson's UK, enhancing awareness and developing a compliance culture across the organisation. Lead the Risk and Assurance team, including the governance support and compliance functions. Manage and improve the Data Protection and Information Governance environment, collaborating with technology teams to ensure infrastructure and tools are compliant, while staying updated on legal changes. Lead the internal audit function (outsourced) Lead the development of our Risk Management Framework, with clear definition of strategic and operational risks. Report to ELT and trustees on risk management. Ensure appropriate mitigations are in place, including appropriate insurance coverage. What you'll bring Significant experience of advising on charity and data protection law. Experience of advising on data protection in a fundraising charity context Experience of working with regulators such as the ICO, Charity Commission, and Fundraising Regulator Experience of creating and implementing organisational policies Experience of developing, implementing and managing a Risk Management Framework Experience of engaging with internal audit providers on developing, delivery and completion of internal audit If this opportunity sounds like you, we'd love to hear from you! To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description. The in person/office attendance expectation for this role will be a minimum of 2 days per week. Anyone can get Parkinson's. It's vital that the people who work for Parkinson's UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Dec 06, 2025
Full time
Parkinson's UK is the UK's leading charity for people with Parkinson's. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we're on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson's, both now and in the future. The Operations team plays a key role in driving that mission. Over the coming years we'll be modernising our systems and processes to ensure they're fit for now, as well as in the future. Much of this work is already underway, and we're now ready to start our exciting new chapter. We've been working to get ourselves in the best shape to deliver that progress over the next few years, and we're now looking for ambitious, driven, and purpose-led people to join our team of 'relentless doers'. To hear more about these exciting new changes and how you can play your part in our story, click to hear from Ben Clarkson, Chief Finance and Operating Officer. About the role You'll play a vital role in ensuring Parkinson's UK is compliant with regulatory standards, charity law, and data protection legislation, You'll oversee the charity's Risk Management Framework and manage the internal audit contract and delivery plan. You will also support the Chief Finance and Operating Officer and work closely with the Company Secretary to ensure efficient governance and provide expert advice on compliance to support the charity's strategic development and growth. As the designated Data Protection Officer for Parkinson's UK, this role will work with heads of department and the Executive Leadership Team to ensure that staff and volunteers are supported in how to comply with the legislation. What you'll do Offer guidance on risk, governance, data protection, and compliance to Parkinson's UK, enhancing awareness and developing a compliance culture across the organisation. Lead the Risk and Assurance team, including the governance support and compliance functions. Manage and improve the Data Protection and Information Governance environment, collaborating with technology teams to ensure infrastructure and tools are compliant, while staying updated on legal changes. Lead the internal audit function (outsourced) Lead the development of our Risk Management Framework, with clear definition of strategic and operational risks. Report to ELT and trustees on risk management. Ensure appropriate mitigations are in place, including appropriate insurance coverage. What you'll bring Significant experience of advising on charity and data protection law. Experience of advising on data protection in a fundraising charity context Experience of working with regulators such as the ICO, Charity Commission, and Fundraising Regulator Experience of creating and implementing organisational policies Experience of developing, implementing and managing a Risk Management Framework Experience of engaging with internal audit providers on developing, delivery and completion of internal audit If this opportunity sounds like you, we'd love to hear from you! To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description. The in person/office attendance expectation for this role will be a minimum of 2 days per week. Anyone can get Parkinson's. It's vital that the people who work for Parkinson's UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Legacy Officer These are exciting times for the Charity, and we now have an excellent opportunity for a proactive and customer-focused Legacy Officer to join the busy Legacy Administration Team. Position: Legacy Officer Location: Devon/Hybrid (onsite attendance currently anticipated to be 2-3 days per week) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday. Salary: £35,373 per annum Contract: Permanent contract starting as soon as possible Closing Date: Sunday 21 December 2025. However, we reserve the right to close this role early if a suitable candidate is found. Interview Date: Sidmouth centre on the 15th & 16th January 2026. About the Role As Legacy Officer, you will manage a proportional share of legacy cases, predominantly comprising residuary, life interest, discretionary and specific legacies, including a small proportion of those which are contentious and identifying and resolving complex case issues. Depending on experience and any complexities and associated risk to the Charity, you will have autonomy to make decisions daily; including financial decisions associated with estate assets which include properties and investments (which are typically hundreds of thousands and on occasion millions of pounds), enhancing the Sanctuary's reputation as a good recipient of legacies by building good relationships with professionals, Lay Executors, as well as friends and family involved in each administration. You will be supervised on more complex cases and high value legacies, to progress personal development. About You You will have a relevant qualification recognised by the Legacy profession; ILM Certificate in Charity Legacy Administration (CiCLA) or equivalent (STEP or ILEX) and/or significant previous experience of working in legacy administration at an equivalent level and a substantial knowledge of legacy or probate administration. Ideally you will be proficient in the use of FirstClass 4 and commensurate knowledge of MS Office including Excel and have up to date knowledge of charity law (as it applies to charity legacies), taxes applicable to estates and probate/trust law and processes and data protection relating to charity administration. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include: Competitive pension. Life assurance Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Junior Legacy Officer, Senior Legacy Officer, Legacy Case Officer, Legacy Administration Officer, Legacy Giving Officer, In Memory, Legacy and In Memory Officer, Legacy and In Memory Giving Officer, Gifts in Wills, Trusts and Legacies, Probate. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Dec 05, 2025
Full time
Legacy Officer These are exciting times for the Charity, and we now have an excellent opportunity for a proactive and customer-focused Legacy Officer to join the busy Legacy Administration Team. Position: Legacy Officer Location: Devon/Hybrid (onsite attendance currently anticipated to be 2-3 days per week) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday. Salary: £35,373 per annum Contract: Permanent contract starting as soon as possible Closing Date: Sunday 21 December 2025. However, we reserve the right to close this role early if a suitable candidate is found. Interview Date: Sidmouth centre on the 15th & 16th January 2026. About the Role As Legacy Officer, you will manage a proportional share of legacy cases, predominantly comprising residuary, life interest, discretionary and specific legacies, including a small proportion of those which are contentious and identifying and resolving complex case issues. Depending on experience and any complexities and associated risk to the Charity, you will have autonomy to make decisions daily; including financial decisions associated with estate assets which include properties and investments (which are typically hundreds of thousands and on occasion millions of pounds), enhancing the Sanctuary's reputation as a good recipient of legacies by building good relationships with professionals, Lay Executors, as well as friends and family involved in each administration. You will be supervised on more complex cases and high value legacies, to progress personal development. About You You will have a relevant qualification recognised by the Legacy profession; ILM Certificate in Charity Legacy Administration (CiCLA) or equivalent (STEP or ILEX) and/or significant previous experience of working in legacy administration at an equivalent level and a substantial knowledge of legacy or probate administration. Ideally you will be proficient in the use of FirstClass 4 and commensurate knowledge of MS Office including Excel and have up to date knowledge of charity law (as it applies to charity legacies), taxes applicable to estates and probate/trust law and processes and data protection relating to charity administration. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include: Competitive pension. Life assurance Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Junior Legacy Officer, Senior Legacy Officer, Legacy Case Officer, Legacy Administration Officer, Legacy Giving Officer, In Memory, Legacy and In Memory Officer, Legacy and In Memory Giving Officer, Gifts in Wills, Trusts and Legacies, Probate. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Senior/Principal Planning Officer Location: High Street, Esher, KT10 9SD Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £34.34 Per Hour Job Ref: OR18537 Job Responsibilities Manage an area team within Development Management. Evaluate and report on planning applications, enforcement matters, and planning appeals. Advise applicants, developers, and architects on proposed developments. Examine applications to ensure validity and proper publicity. Process applications, including major proposals, and make recommendations. Handle appeals and present the Council s case at hearings and inquiries. Investigate allegations of unauthorized activities. Attend Sub-Committee meetings to report and advise on applications. Supervise Planning Officers, manage performance, and monitor workloads. Deliver excellent customer care. Sign delegated planning decisions for specific applications. Perform additional tasks as needed. Person Specifications Must Have Experience in Development Management and major applications. Experience representing the Council at hearings or inquiries. Good organizational skills. Understanding of Local Government procedures. Experience with information technology systems. Ability to manage and motivate a professional team. Strong communication skills, both oral and written. Ability to work independently. Ability to prioritize workload to meet deadlines. Knowledge of relevant legislation and Government guidance. Commitment to excellent customer care. Full driving license and own vehicle. Attendance at evening Committee meetings as needed. Ability to handle work pressure. Nice to Have Degree in Town & Country Planning or equivalent. Eligibility for Membership of the Royal Town Planning Institute. Previous experience of staff supervision. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hirers to whom you do not wish your details to be disclosed.
Dec 05, 2025
Contractor
Senior/Principal Planning Officer Location: High Street, Esher, KT10 9SD Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £34.34 Per Hour Job Ref: OR18537 Job Responsibilities Manage an area team within Development Management. Evaluate and report on planning applications, enforcement matters, and planning appeals. Advise applicants, developers, and architects on proposed developments. Examine applications to ensure validity and proper publicity. Process applications, including major proposals, and make recommendations. Handle appeals and present the Council s case at hearings and inquiries. Investigate allegations of unauthorized activities. Attend Sub-Committee meetings to report and advise on applications. Supervise Planning Officers, manage performance, and monitor workloads. Deliver excellent customer care. Sign delegated planning decisions for specific applications. Perform additional tasks as needed. Person Specifications Must Have Experience in Development Management and major applications. Experience representing the Council at hearings or inquiries. Good organizational skills. Understanding of Local Government procedures. Experience with information technology systems. Ability to manage and motivate a professional team. Strong communication skills, both oral and written. Ability to work independently. Ability to prioritize workload to meet deadlines. Knowledge of relevant legislation and Government guidance. Commitment to excellent customer care. Full driving license and own vehicle. Attendance at evening Committee meetings as needed. Ability to handle work pressure. Nice to Have Degree in Town & Country Planning or equivalent. Eligibility for Membership of the Royal Town Planning Institute. Previous experience of staff supervision. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hirers to whom you do not wish your details to be disclosed.
Finance Manager We are seeking an experienced Finance Manager to lead a finance function and support the delivery of accurate, compliant and high quality financial information. Position: Finance Manager Salary: £56,375 per year Location: London office attendance 1-2 days per week with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing date: 31st December 2025 Interviews: W/C 5th January Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. About the Role As Finance Manager, you will oversee the operational finance function and ensure the organisation maintains accurate, reliable and compliant financial records. You will line manage a team of Finance Officers, lead on financial reporting, support statutory accounts preparation, and ensure all financial processes meet regulatory standards. Key responsibilities include: Managing and developing the finance team Overseeing all financial transactions and ensuring compliance with internal policies and external regulations Maintaining accurate ledgers and control account reconciliations Supporting monthly and year end financial statements in line with SORP and FRS 102 Ensuring timely and accurate month end journals and management accounting Supporting budgeting and forecasting processes Preparing annual service charge budgets with budget holders Producing audit schedules and working papers Overseeing operational finance including accounts payable, receivable, rent accounting, payroll and bank reconciliations Managing balance sheet reconciliations, accruals and prepayments Providing financial data for grant claims, loan covenant monitoring and other funder requirements About You You will be a part qualified Accountant (CIPFA, CIMA, ACCA or ACA) with strong technical accounting knowledge, particularly relating to FRS 102 and SORP. You will bring experience managing a finance team and have excellent attention to detail, analytical capability and a strong understanding of financial controls, compliance and reporting. Essential experience and skills: Technical accounting expertise and experience preparing or supporting statutory accounts Previous team management within a finance setting Strong understanding of compliance and regulatory standards High level of accuracy and attention to detail Ability to work proactively and support wider organisational needs Experience in the charity or not for profit sector is highly desirable About the Organisation The organisation provides housing and support services and relies on a robust, well managed finance function to ensure sustainability, compliance and informed decision making. You will play a key part in maintaining financial integrity and supporting the delivery of high quality services. Other roles you may have experience of could include: Financial Controller, Senior Finance Officer, Finance Lead, Management Accountant, Financial Accounting Manager, Head of Finance (Deputy Level) PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Dec 05, 2025
Full time
Finance Manager We are seeking an experienced Finance Manager to lead a finance function and support the delivery of accurate, compliant and high quality financial information. Position: Finance Manager Salary: £56,375 per year Location: London office attendance 1-2 days per week with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing date: 31st December 2025 Interviews: W/C 5th January Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. About the Role As Finance Manager, you will oversee the operational finance function and ensure the organisation maintains accurate, reliable and compliant financial records. You will line manage a team of Finance Officers, lead on financial reporting, support statutory accounts preparation, and ensure all financial processes meet regulatory standards. Key responsibilities include: Managing and developing the finance team Overseeing all financial transactions and ensuring compliance with internal policies and external regulations Maintaining accurate ledgers and control account reconciliations Supporting monthly and year end financial statements in line with SORP and FRS 102 Ensuring timely and accurate month end journals and management accounting Supporting budgeting and forecasting processes Preparing annual service charge budgets with budget holders Producing audit schedules and working papers Overseeing operational finance including accounts payable, receivable, rent accounting, payroll and bank reconciliations Managing balance sheet reconciliations, accruals and prepayments Providing financial data for grant claims, loan covenant monitoring and other funder requirements About You You will be a part qualified Accountant (CIPFA, CIMA, ACCA or ACA) with strong technical accounting knowledge, particularly relating to FRS 102 and SORP. You will bring experience managing a finance team and have excellent attention to detail, analytical capability and a strong understanding of financial controls, compliance and reporting. Essential experience and skills: Technical accounting expertise and experience preparing or supporting statutory accounts Previous team management within a finance setting Strong understanding of compliance and regulatory standards High level of accuracy and attention to detail Ability to work proactively and support wider organisational needs Experience in the charity or not for profit sector is highly desirable About the Organisation The organisation provides housing and support services and relies on a robust, well managed finance function to ensure sustainability, compliance and informed decision making. You will play a key part in maintaining financial integrity and supporting the delivery of high quality services. Other roles you may have experience of could include: Financial Controller, Senior Finance Officer, Finance Lead, Management Accountant, Financial Accounting Manager, Head of Finance (Deputy Level) PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Head of Workforce Management Zachary Daniels is supporting a high-growth, multi-site UK retailer in the appointment of a Head of Workforce Management. With a substantial network of stores and a large, diverse colleague base, the business is investing in smarter, more efficient ways of working as it continues its rapid expansion. This senior role offers the opportunity for a Head of Workforce Management to shape and deliver a group-wide workforce strategy that drives operational excellence, optimises wage spend, and enhances customer experience across a varied retail portfolio. The Role As Head of Workforce Management, you will lead the strategic and operational direction of labour planning, forecasting, scheduling, and optimisation across all stores and support functions. Reporting into the Chief Operating Officer, the Head of Workforce Management will ensure every hour, colleague, and shift delivers maximum impact-balancing service excellence with commercial efficiency. You will work collaboratively with Operations, Finance, HR, and senior retail leaders to embed a data-led, continuously improving approach to workforce planning. Key Responsibilities Develop and deliver a workforce management strategy aligned with commercial priorities and customer experience goals. Lead labour forecasting, budgeting, and modelling across trading patterns, seasonal peaks, and operational activity. Define and monitor KPIs covering labour productivity, cost-to-sales ratios, and scheduling accuracy. Oversee deployment, use, and ongoing optimisation of WFM platforms (forecasting, scheduling, time & attendance). Partner with Operations to ensure efficient, consistent staffing models across all store formats. Establish and refine labour standards, productivity benchmarks, and operational efficiencies. Use analytics to identify cost savings and productivity improvements, providing clear recommendations to senior leadership. Work with Finance and Operations to ensure wage budgets are accurately controlled and well understood. Lead communication, training, and engagement programmes to strengthen scheduling capability across the retail estate. Promote a culture of accountability, continuous improvement, and cross-functional collaboration. About You You'll bring: Proven senior-level experience in workforce management or labour optimisation within a multi-site retail or hospitality environment. Strong knowledge of labour forecasting, scheduling, modelling, and productivity analysis. Experience managing large wage budgets and delivering measurable cost efficiencies. Proficiency with WFM systems (e.g., Kronos, Reflexis, Blue Yonder, Quinyx or similar). Excellent stakeholder and influencing skills across multiple levels. Strong understanding of UK labour laws and scheduling compliance requirements. A background in change management and process/operational improvement. Interested? This is a unique opportunity for a Head of Workforce Management to influence workforce strategy at scale within a major UK retailer undergoing significant growth and organisational transformation. What's on Offer Salary up to £70,000 per annum, depending on experience. Flexible working arrangements: you can be based at HQ, in the field, or in a store location. The chance to take ownership of a high-impact role within a growing, dynamic retail business. BBBH34974
Dec 05, 2025
Full time
Head of Workforce Management Zachary Daniels is supporting a high-growth, multi-site UK retailer in the appointment of a Head of Workforce Management. With a substantial network of stores and a large, diverse colleague base, the business is investing in smarter, more efficient ways of working as it continues its rapid expansion. This senior role offers the opportunity for a Head of Workforce Management to shape and deliver a group-wide workforce strategy that drives operational excellence, optimises wage spend, and enhances customer experience across a varied retail portfolio. The Role As Head of Workforce Management, you will lead the strategic and operational direction of labour planning, forecasting, scheduling, and optimisation across all stores and support functions. Reporting into the Chief Operating Officer, the Head of Workforce Management will ensure every hour, colleague, and shift delivers maximum impact-balancing service excellence with commercial efficiency. You will work collaboratively with Operations, Finance, HR, and senior retail leaders to embed a data-led, continuously improving approach to workforce planning. Key Responsibilities Develop and deliver a workforce management strategy aligned with commercial priorities and customer experience goals. Lead labour forecasting, budgeting, and modelling across trading patterns, seasonal peaks, and operational activity. Define and monitor KPIs covering labour productivity, cost-to-sales ratios, and scheduling accuracy. Oversee deployment, use, and ongoing optimisation of WFM platforms (forecasting, scheduling, time & attendance). Partner with Operations to ensure efficient, consistent staffing models across all store formats. Establish and refine labour standards, productivity benchmarks, and operational efficiencies. Use analytics to identify cost savings and productivity improvements, providing clear recommendations to senior leadership. Work with Finance and Operations to ensure wage budgets are accurately controlled and well understood. Lead communication, training, and engagement programmes to strengthen scheduling capability across the retail estate. Promote a culture of accountability, continuous improvement, and cross-functional collaboration. About You You'll bring: Proven senior-level experience in workforce management or labour optimisation within a multi-site retail or hospitality environment. Strong knowledge of labour forecasting, scheduling, modelling, and productivity analysis. Experience managing large wage budgets and delivering measurable cost efficiencies. Proficiency with WFM systems (e.g., Kronos, Reflexis, Blue Yonder, Quinyx or similar). Excellent stakeholder and influencing skills across multiple levels. Strong understanding of UK labour laws and scheduling compliance requirements. A background in change management and process/operational improvement. Interested? This is a unique opportunity for a Head of Workforce Management to influence workforce strategy at scale within a major UK retailer undergoing significant growth and organisational transformation. What's on Offer Salary up to £70,000 per annum, depending on experience. Flexible working arrangements: you can be based at HQ, in the field, or in a store location. The chance to take ownership of a high-impact role within a growing, dynamic retail business. BBBH34974
Are you interested in playing an important high profile role in the senior leadership team of HM Treasury? We are seeking a highly motivated leader with an outstanding track record in economic policy, and with excellent leadership, influencing and communication skills. The Director General provides overall leadership of macroeconomic policy within HM Treasury. This includes the primary mission to increase economic growth and fiscal consolidation, in order to deliver sustainable public finances and fiscal policy. The postholder also leads departmental engagement with the Bank of England's Monetary Policy Committee, who set interest rates; the Office for Budget Responsibility, who provide economic and fiscal forecasts; and the Debt Management Office. What you will bring to the team The Director General ('the DG') role reports to the Permanent Secretary and is the principal Treasury adviser to the Chancellor on macroeconomic and fiscal policy. The DG is a member of the Treasury's Executive Management Board (EMB) and part of the collective leadership of the Treasury, a department of c.2,000 staff, as well as the head of the Government Economic Service (GES), providing leadership to economists across government. In addition to engagement with the MPC, OBR and DMO, the DG is also directly responsible for leading two Groups (the Economics Group and the Fiscal Group), each with one Director and totalling around 200 staff. Key Accountabilities for this role include: act as principal adviser to the Chancellor, Prime Minister and Treasury Ministers on the macroeconomy, fiscal policy and growth, as well as the macroeconomic and microeconomic implications of wider policy issues; lead the Treasury's relationships with the monetary and markets side of the Bank of England (including attendance at the Monetary Policy Committee and acting as Accounting Officer for the Reserves), the Office for Budget Responsibility, the Debt Management Office and its relations with the markets, and international institutions including the IMF, the OECD (as they relate to the UK economy) and chair the G20 Framework Working group; provide strong leadership to two Treasury Groups, compromising 200 staff, and collectively to the whole department as a member of EMB, alongside their Director General and Permanent Secretary colleagues; champion economics in government as head of the Government Economic Service (GES), acting as a credible and authentic leader within the economics field, and provide professional leadership for economists and analysts across HM Treasury is proud of a diverse and inclusive work environment, committed to fairness and the promotion of equality of opportunity for all. We know that having a range of experiences, ways of working and thinking makes us a stronger organisation, better at developing policy that is reflective of the communities we serve. We embrace different views and experiences and value the fresh perspective that people from a variety of circumstances bring to the work we do. We welcome applications from candidates who have not previously worked for the Civil Service, mid- and late-career changers with transferrable skills, people from all backgrounds and circumstances regardless of disability, ethnicity, LGBT+ identity and socio-economic status. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Dec 05, 2025
Full time
Are you interested in playing an important high profile role in the senior leadership team of HM Treasury? We are seeking a highly motivated leader with an outstanding track record in economic policy, and with excellent leadership, influencing and communication skills. The Director General provides overall leadership of macroeconomic policy within HM Treasury. This includes the primary mission to increase economic growth and fiscal consolidation, in order to deliver sustainable public finances and fiscal policy. The postholder also leads departmental engagement with the Bank of England's Monetary Policy Committee, who set interest rates; the Office for Budget Responsibility, who provide economic and fiscal forecasts; and the Debt Management Office. What you will bring to the team The Director General ('the DG') role reports to the Permanent Secretary and is the principal Treasury adviser to the Chancellor on macroeconomic and fiscal policy. The DG is a member of the Treasury's Executive Management Board (EMB) and part of the collective leadership of the Treasury, a department of c.2,000 staff, as well as the head of the Government Economic Service (GES), providing leadership to economists across government. In addition to engagement with the MPC, OBR and DMO, the DG is also directly responsible for leading two Groups (the Economics Group and the Fiscal Group), each with one Director and totalling around 200 staff. Key Accountabilities for this role include: act as principal adviser to the Chancellor, Prime Minister and Treasury Ministers on the macroeconomy, fiscal policy and growth, as well as the macroeconomic and microeconomic implications of wider policy issues; lead the Treasury's relationships with the monetary and markets side of the Bank of England (including attendance at the Monetary Policy Committee and acting as Accounting Officer for the Reserves), the Office for Budget Responsibility, the Debt Management Office and its relations with the markets, and international institutions including the IMF, the OECD (as they relate to the UK economy) and chair the G20 Framework Working group; provide strong leadership to two Treasury Groups, compromising 200 staff, and collectively to the whole department as a member of EMB, alongside their Director General and Permanent Secretary colleagues; champion economics in government as head of the Government Economic Service (GES), acting as a credible and authentic leader within the economics field, and provide professional leadership for economists and analysts across HM Treasury is proud of a diverse and inclusive work environment, committed to fairness and the promotion of equality of opportunity for all. We know that having a range of experiences, ways of working and thinking makes us a stronger organisation, better at developing policy that is reflective of the communities we serve. We embrace different views and experiences and value the fresh perspective that people from a variety of circumstances bring to the work we do. We welcome applications from candidates who have not previously worked for the Civil Service, mid- and late-career changers with transferrable skills, people from all backgrounds and circumstances regardless of disability, ethnicity, LGBT+ identity and socio-economic status. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
The Cambian Group is one of the largest providers of specialist behavioural health services for children and adults in the UK. Our work in the UK embraces many specialist services including children's specialist education, children's residential services, adult mental health, acquired brain injury and fostering services. Cambian Dilston College is an independent specialist provider of further education in the North East of England, offering 38-week, 52-week residential as well as day placements for young people with learning difficulties, Autism, challenging behaviour and complex needs. The young people that attend our college range between 16 and 25 years of age. The role The Assistant Head (Education/Residential) is responsible for supporting both the Head of Care and Head of Education, whilst managing staff during college hours across care and education teams. Main Responsibilities Coordinate day to day operations to ensure all students receive high-quality education and support. Maintain and update the education timetable in Databridge promptly, as directed by the Head of Education. Oversee the accurate and effective deployment of staffing within education time, ensuring efficient allocation of resources. Agreeing overtime and booking of agency staff for Education and Care, where appropriate and in line with the needs of the business. Ensure all practices comply with Ofsted and CQC standards and support with preparation for inspections. Provide leadership, guidance and mentoring to staff to promote professional development and high quality practice. Foster positive relationships with parents, carers and external agencies to support holistic care and education. Analyse performance data to identify trends and implement improvement plans in collaboration with senior leaders. Support staff to facilitate high levels of student attendance and engagement in education. Be one of the Designated Safeguarding Officers (DSO), undertaking appropriate training, dealing with safeguarding issues when needed. Requirements 2 Years of Management experience in an Education or Care setting (experience of Ofsted and/or CQC is essential) A recognised teaching qualification or Level 3+ Social Care Qualification Experience working with adults in a care/educational setting. Experience of working with people with sever learning difficulties, challenging behaviour or mental health issues. Knowledge of Ofsted, SEND CoP and Care Quality Commission (CQC) and inspection regimes. Requirements for an Enhanced DBS and reference checking will be undertaken in line with government regulations and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible due to the nature of these important checks it may extend the processing time. All young people are equally entitled to have their needs met in a fair and balanced way. Cambian Group employees are responsible for promoting equal opportunities for all and for challenging behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference. We will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will be purely based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not be on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.
Dec 05, 2025
Full time
The Cambian Group is one of the largest providers of specialist behavioural health services for children and adults in the UK. Our work in the UK embraces many specialist services including children's specialist education, children's residential services, adult mental health, acquired brain injury and fostering services. Cambian Dilston College is an independent specialist provider of further education in the North East of England, offering 38-week, 52-week residential as well as day placements for young people with learning difficulties, Autism, challenging behaviour and complex needs. The young people that attend our college range between 16 and 25 years of age. The role The Assistant Head (Education/Residential) is responsible for supporting both the Head of Care and Head of Education, whilst managing staff during college hours across care and education teams. Main Responsibilities Coordinate day to day operations to ensure all students receive high-quality education and support. Maintain and update the education timetable in Databridge promptly, as directed by the Head of Education. Oversee the accurate and effective deployment of staffing within education time, ensuring efficient allocation of resources. Agreeing overtime and booking of agency staff for Education and Care, where appropriate and in line with the needs of the business. Ensure all practices comply with Ofsted and CQC standards and support with preparation for inspections. Provide leadership, guidance and mentoring to staff to promote professional development and high quality practice. Foster positive relationships with parents, carers and external agencies to support holistic care and education. Analyse performance data to identify trends and implement improvement plans in collaboration with senior leaders. Support staff to facilitate high levels of student attendance and engagement in education. Be one of the Designated Safeguarding Officers (DSO), undertaking appropriate training, dealing with safeguarding issues when needed. Requirements 2 Years of Management experience in an Education or Care setting (experience of Ofsted and/or CQC is essential) A recognised teaching qualification or Level 3+ Social Care Qualification Experience working with adults in a care/educational setting. Experience of working with people with sever learning difficulties, challenging behaviour or mental health issues. Knowledge of Ofsted, SEND CoP and Care Quality Commission (CQC) and inspection regimes. Requirements for an Enhanced DBS and reference checking will be undertaken in line with government regulations and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible due to the nature of these important checks it may extend the processing time. All young people are equally entitled to have their needs met in a fair and balanced way. Cambian Group employees are responsible for promoting equal opportunities for all and for challenging behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference. We will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will be purely based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not be on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.
Our client is a large arboricultural consultancy practice that serves a wide range of clients in the north-west and north midlands of England. As an Arboricultural Surveyor, you will also be assessing trees and woodlands and providing written technical reports to clients for a range of purposes e.g. for planning applications, and silvicultural and landscape management. In addition, you will be involved with promoting the company as a leader of reasonable and proportionate tree safety and management. The Aboricultural Surveyor will also work closely with local authority tree officers, planners, architects, ecologists etc., to help them manage the tree stock in their jurisdictions. You will be based in the office in East Cheshire, and will carry out site visits which will include occasional overnight stays away. Details: - requirements: minimum Level 4 in arboriculture, at least 2 years of relevant practical surveying and reporting experience, proficiency in the use of Microsoft Office, AutoCAD and MapInfo, driving licence to do site visits. - Full time (40 hrs/week) 8am-5pm Monday to Friday. - 28 days paid leave per year inc. bank holidays - Remuneration - negotiable, between 25k and 35k pa depending on experience and skills. - Access to the company pension scheme (company contributes 6% of salary) - CPD opportunities e.g. attendance at workshops, seminars and conferences.
Dec 05, 2025
Full time
Our client is a large arboricultural consultancy practice that serves a wide range of clients in the north-west and north midlands of England. As an Arboricultural Surveyor, you will also be assessing trees and woodlands and providing written technical reports to clients for a range of purposes e.g. for planning applications, and silvicultural and landscape management. In addition, you will be involved with promoting the company as a leader of reasonable and proportionate tree safety and management. The Aboricultural Surveyor will also work closely with local authority tree officers, planners, architects, ecologists etc., to help them manage the tree stock in their jurisdictions. You will be based in the office in East Cheshire, and will carry out site visits which will include occasional overnight stays away. Details: - requirements: minimum Level 4 in arboriculture, at least 2 years of relevant practical surveying and reporting experience, proficiency in the use of Microsoft Office, AutoCAD and MapInfo, driving licence to do site visits. - Full time (40 hrs/week) 8am-5pm Monday to Friday. - 28 days paid leave per year inc. bank holidays - Remuneration - negotiable, between 25k and 35k pa depending on experience and skills. - Access to the company pension scheme (company contributes 6% of salary) - CPD opportunities e.g. attendance at workshops, seminars and conferences.
Part Time Payroll Officer - 20-24 hours per week - fully flexible! Our client, a highly respected organisation known for putting people and their development first, is seeking an experienced Payroll Officer to join their dynamic team. This is an exceptional opportunity for a payroll professional who wants to take the next step in their career with a company that values integrity, collaboration, and continuous improvement. Reporting to the Group Payroll Manager, the successful candidate will play a pivotal role in delivering accurate and timely payroll services while contributing to a culture that prioritises employee well-being and professional growth. Key Responsibilities End-to-end processing of monthly payrolls with precision and compliance. Maintaining accurate employee records and managing all payroll documentation. Administering auto-enrolment pensions, including new entrants, updates, leavers, and monthly provider payments. Processing starters, leavers, and contractual changes efficiently. Using Time & Attendance systems to analyse data and resolve discrepancies. Staying ahead of payroll legislation and implementing changes proactively. Responding to employee queries promptly and professionally. Supporting the wider team with additional payroll duties as required. Skills & Experience CIPP qualification (or working towards) preferred. Strong mathematical and analytical skills. Proficiency in Microsoft Office, particularly Excel. Exceptional attention to detail and organisational ability. A proactive team player who thrives under pressure and meets deadlines. Knowledge of shift-based holiday calculations and payment structures is advantageous. Why This Role Stands Out Our client is committed to creating an environment where people can thrive. They invest heavily in training and development, offering clear pathways for career progression. This is not just a payroll role, it's a chance to join a forward-thinking organisation where your expertise will be valued, your voice heard, and your future supported. If you're looking for a role that combines responsibility, growth, and the chance to make a real impact, this is the opportunity for you. Interested? Get in touch today to find out more and take the next step in your payroll career! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dec 05, 2025
Full time
Part Time Payroll Officer - 20-24 hours per week - fully flexible! Our client, a highly respected organisation known for putting people and their development first, is seeking an experienced Payroll Officer to join their dynamic team. This is an exceptional opportunity for a payroll professional who wants to take the next step in their career with a company that values integrity, collaboration, and continuous improvement. Reporting to the Group Payroll Manager, the successful candidate will play a pivotal role in delivering accurate and timely payroll services while contributing to a culture that prioritises employee well-being and professional growth. Key Responsibilities End-to-end processing of monthly payrolls with precision and compliance. Maintaining accurate employee records and managing all payroll documentation. Administering auto-enrolment pensions, including new entrants, updates, leavers, and monthly provider payments. Processing starters, leavers, and contractual changes efficiently. Using Time & Attendance systems to analyse data and resolve discrepancies. Staying ahead of payroll legislation and implementing changes proactively. Responding to employee queries promptly and professionally. Supporting the wider team with additional payroll duties as required. Skills & Experience CIPP qualification (or working towards) preferred. Strong mathematical and analytical skills. Proficiency in Microsoft Office, particularly Excel. Exceptional attention to detail and organisational ability. A proactive team player who thrives under pressure and meets deadlines. Knowledge of shift-based holiday calculations and payment structures is advantageous. Why This Role Stands Out Our client is committed to creating an environment where people can thrive. They invest heavily in training and development, offering clear pathways for career progression. This is not just a payroll role, it's a chance to join a forward-thinking organisation where your expertise will be valued, your voice heard, and your future supported. If you're looking for a role that combines responsibility, growth, and the chance to make a real impact, this is the opportunity for you. Interested? Get in touch today to find out more and take the next step in your payroll career! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Student Support Officer, Newtownards, £16.82 per hour, immediate start Your new company Hays are working with an educational body to recruit for Student Support Officers X2. Both roles are based in Newtownards with some travel across sites required. Post 1: 31 hours per week Post 2: 36 hours per week Your new role You will be a proactive and compassionate individual to support students through the coordination of work placements, pastoral care, and assessment activities. This role involves working closely with employers, students, and internal teams to ensure a positive and productive learning experience. The successful candidate will play a key role in helping students overcome barriers to learning, monitor progress, and maintain engagement throughout their educational journey. Key Responsibilities: Secure and coordinate work placements, ensuring all compliance and documentation is in place.Conduct regular student visits and progress reviews, reporting outcomes to relevant teams.Provide mentoring and support for student competitions and career development.Monitor attendance and follow up on absences, referring students to appropriate support services.Support students with personal, academic, and wellbeing-related challenges.Assist in assessment activities and provide feedback to curriculum teams.Facilitate meetings with stakeholders including parents, careers advisors, and support agencies.Contribute to recruitment and marketing events such as open days and enrolment.Maintain accurate records using internal systems and ensure all administrative tasks are completed.Promote training programmes and liaise with employers to support student transitions into employment. What you'll need to succeed Essential Criteria Hold a Level 4 qualification or equivalent. Hold GCSE English and Maths at grade C or above or equivalent.A current driving licence and access to a car or have access to a form of transport that will enable the post-holder to fulfil the role in full. Experience of using the Microsoft Office suite, in particular Outlook, Word, Excel and Teams.An ability to communicate confidently and effectively with a range of stakeholders through various methods.Demonstrate ability to create and develop links and effective working relationships with stakeholders.Demonstrate excellent oral and written communication skills. Desirable CriteriaHold a recognised Assessor Award (A1, D32, D33) or be willing to work towardsExperience of organising work placements and liaising with employers.Experience of assessing students/trainees.Experience of working with and supporting apprentices/ trainees/students and/or experience of working on training and employment programmes.Experience of using a Management Information System to collate, update and extract data. What you'll get in return Fixed term contact until April/May Immediate start£16.82 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 05, 2025
Seasonal
Student Support Officer, Newtownards, £16.82 per hour, immediate start Your new company Hays are working with an educational body to recruit for Student Support Officers X2. Both roles are based in Newtownards with some travel across sites required. Post 1: 31 hours per week Post 2: 36 hours per week Your new role You will be a proactive and compassionate individual to support students through the coordination of work placements, pastoral care, and assessment activities. This role involves working closely with employers, students, and internal teams to ensure a positive and productive learning experience. The successful candidate will play a key role in helping students overcome barriers to learning, monitor progress, and maintain engagement throughout their educational journey. Key Responsibilities: Secure and coordinate work placements, ensuring all compliance and documentation is in place.Conduct regular student visits and progress reviews, reporting outcomes to relevant teams.Provide mentoring and support for student competitions and career development.Monitor attendance and follow up on absences, referring students to appropriate support services.Support students with personal, academic, and wellbeing-related challenges.Assist in assessment activities and provide feedback to curriculum teams.Facilitate meetings with stakeholders including parents, careers advisors, and support agencies.Contribute to recruitment and marketing events such as open days and enrolment.Maintain accurate records using internal systems and ensure all administrative tasks are completed.Promote training programmes and liaise with employers to support student transitions into employment. What you'll need to succeed Essential Criteria Hold a Level 4 qualification or equivalent. Hold GCSE English and Maths at grade C or above or equivalent.A current driving licence and access to a car or have access to a form of transport that will enable the post-holder to fulfil the role in full. Experience of using the Microsoft Office suite, in particular Outlook, Word, Excel and Teams.An ability to communicate confidently and effectively with a range of stakeholders through various methods.Demonstrate ability to create and develop links and effective working relationships with stakeholders.Demonstrate excellent oral and written communication skills. Desirable CriteriaHold a recognised Assessor Award (A1, D32, D33) or be willing to work towardsExperience of organising work placements and liaising with employers.Experience of assessing students/trainees.Experience of working with and supporting apprentices/ trainees/students and/or experience of working on training and employment programmes.Experience of using a Management Information System to collate, update and extract data. What you'll get in return Fixed term contact until April/May Immediate start£16.82 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Home Office - Administrative Officer Job Description Administrative Officer - Customer Services Group Location: Southport, PR8 2HH Full time hybrid 60% office 40% remote - First 10 weeks full time in office for training Hourly rate: 13.85 Working Days/Hours: Monday to Friday, 37hr pr/w, 9am -5pm Brook Street in partnership with the Home Office has a fantastic opportunity to join their team as an Administrative Officer - Customer Services Group. Duties / Responsibilities: Providing outstanding customer service in resolving all telephone and e-mail enquiries relating to Passport applications within the established service timescales. Providing advice and guidance on a range of, complex nationality, eligibility and procedural enquiries to customers of HM Passport Office, to safeguard the customer experience through the effective implementation of standards, policies and processes. Developing and maintaining knowledge of legislation, policy, procedure and security guidelines. Providing timely and excellent customer service, remaining authentic, compassionate and professional to ensure the best possible interaction with our customers. Investigating and following up queries using all information, systems or work tools available. Working effectively within a fast-paced, multi-tasking, team-based environment to achieve team goals and targets. Contributing to the development and improvement of team processes. Taking responsibility for one's own personal attendance, performance and development. Demonstrating and promoting HMPO Values in all areas of work. Adhering to and complying with HMPO policies and procedures. Working flexibly and providing support to other operational colleagues / areas as required. Resolving customer problems fairly and effectively seeking to improve the customer experience through continuous improvement. Essential Criteria This role is suitable for someone who has a passion for delivering excellent customer service; working in a team to deliver tangible, timely results and wanting to make a difference to meet the needs of the public. Have experience in providing excellent customer service, with a focus on resolving queries first time through effective use of appropriate communication channels. Can gain a clear understanding of customers' needs and expectations by listening and asking questions to deliver a high-quality service. Can place the customer at the centre of operations and work to resolve customer queries at the first point of contact. Have excellent written and oral communication skills. Are able to confidently manage potentially difficult and challenging situations. Are flexible in their approach to work and successfully perform a range of multi-skilled duties. Proficient in the use of Microsoft Office packages. Training: No annual leave during first 5 weeks for training period Clearance level (to be applied for by Brook Street upon a successful application): DBS + CTC Role specific requirements: You must hold a valid passport and must have lived in the UK for longer than 3 years. Please note that period of 6 months or longer spent outside of the UK in the last 3 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Dec 05, 2025
Seasonal
Home Office - Administrative Officer Job Description Administrative Officer - Customer Services Group Location: Southport, PR8 2HH Full time hybrid 60% office 40% remote - First 10 weeks full time in office for training Hourly rate: 13.85 Working Days/Hours: Monday to Friday, 37hr pr/w, 9am -5pm Brook Street in partnership with the Home Office has a fantastic opportunity to join their team as an Administrative Officer - Customer Services Group. Duties / Responsibilities: Providing outstanding customer service in resolving all telephone and e-mail enquiries relating to Passport applications within the established service timescales. Providing advice and guidance on a range of, complex nationality, eligibility and procedural enquiries to customers of HM Passport Office, to safeguard the customer experience through the effective implementation of standards, policies and processes. Developing and maintaining knowledge of legislation, policy, procedure and security guidelines. Providing timely and excellent customer service, remaining authentic, compassionate and professional to ensure the best possible interaction with our customers. Investigating and following up queries using all information, systems or work tools available. Working effectively within a fast-paced, multi-tasking, team-based environment to achieve team goals and targets. Contributing to the development and improvement of team processes. Taking responsibility for one's own personal attendance, performance and development. Demonstrating and promoting HMPO Values in all areas of work. Adhering to and complying with HMPO policies and procedures. Working flexibly and providing support to other operational colleagues / areas as required. Resolving customer problems fairly and effectively seeking to improve the customer experience through continuous improvement. Essential Criteria This role is suitable for someone who has a passion for delivering excellent customer service; working in a team to deliver tangible, timely results and wanting to make a difference to meet the needs of the public. Have experience in providing excellent customer service, with a focus on resolving queries first time through effective use of appropriate communication channels. Can gain a clear understanding of customers' needs and expectations by listening and asking questions to deliver a high-quality service. Can place the customer at the centre of operations and work to resolve customer queries at the first point of contact. Have excellent written and oral communication skills. Are able to confidently manage potentially difficult and challenging situations. Are flexible in their approach to work and successfully perform a range of multi-skilled duties. Proficient in the use of Microsoft Office packages. Training: No annual leave during first 5 weeks for training period Clearance level (to be applied for by Brook Street upon a successful application): DBS + CTC Role specific requirements: You must hold a valid passport and must have lived in the UK for longer than 3 years. Please note that period of 6 months or longer spent outside of the UK in the last 3 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Clerical Officer, Northern Ireland Assembly, £15.14 per hour, Belfast Your new company Hays are recruiting for the Northern Ireland Assembly to appoint a temporary Clerical Officer to start ASAP Your new role Clerical Officers are responsible for providing administrative support for the full range of activities carried out across the Assembly Secretariat. Clerical Officers will be assigned to a business area within either the procedural or corporate functions of the Assembly but may be transferred to other business areas as required. Main duties and responsibilities of the job. Providing high quality customer service to a diverse range of customers, both internal and external.Managing own work to ensure the delivery of objectives.Providing accurate information in a professional and helpful manner by referring to organisational policies and procedures.Providing high quality and timely administrative support where required, for example filing and photocopying, diary management etc.Inputting data and maintaining a range of databases, spreadsheets and electronic filing systems to aid the storage and retrieval of electronic documents.Recording and distribution of correspondence, emails, incoming mail / post, monitoring and managing electronic mailboxes and dealing with routine correspondence accurately and promptly and forwarding to relevant staff as appropriate.Organising and providing support to meetings, events and visits including issuing papers, ordering hospitality, meeting and greeting external visitors and officials, and responding to any housekeeping queries that they may have e.g. the format of the meeting.Recording information to support the production of minutes and draft minutes e.g. timings of each agenda item and attendance of witnesses.Assisting in gathering and collating information.Effectively using Microsoft Office and bespoke internal Assembly software systems and databases to prepare documents.Maintaining hard copy and electronic information systems to ensure a clear and organised file of all correspondence, papers, minutes, agendas.Checking and processing invoices for payment through electronic payment system.Complying with all Assembly Commission's staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures.Carrying out other duties that the Assembly Commission reasonably requires of you. What you'll need to succeed GCE 'A' level passes A -C in 2 separate subjects and 5 GCSEs at grade A -C including English Language and Maths. Applications will be considered from applicants with formal qualifications of an equivalent or higher standard to those statedAND At least 2 years' experience in an administrative role of: Using effective oral and written skills to communicate effectively with a diverse range of people at all levels, including team members, members of the public, customers and managers.Organising workload and giving attention to detail to produce accurate, high quality work to deadlines.Effectively using Microsoft Office to prepare documents and respond to correspondence. OR At least 4 years' experience in an administrative role of a) - c). What you'll get in return Immediate start£15.14 per hourBased in East BelfastHybrid working Role to 31/12/25 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 05, 2025
Seasonal
Clerical Officer, Northern Ireland Assembly, £15.14 per hour, Belfast Your new company Hays are recruiting for the Northern Ireland Assembly to appoint a temporary Clerical Officer to start ASAP Your new role Clerical Officers are responsible for providing administrative support for the full range of activities carried out across the Assembly Secretariat. Clerical Officers will be assigned to a business area within either the procedural or corporate functions of the Assembly but may be transferred to other business areas as required. Main duties and responsibilities of the job. Providing high quality customer service to a diverse range of customers, both internal and external.Managing own work to ensure the delivery of objectives.Providing accurate information in a professional and helpful manner by referring to organisational policies and procedures.Providing high quality and timely administrative support where required, for example filing and photocopying, diary management etc.Inputting data and maintaining a range of databases, spreadsheets and electronic filing systems to aid the storage and retrieval of electronic documents.Recording and distribution of correspondence, emails, incoming mail / post, monitoring and managing electronic mailboxes and dealing with routine correspondence accurately and promptly and forwarding to relevant staff as appropriate.Organising and providing support to meetings, events and visits including issuing papers, ordering hospitality, meeting and greeting external visitors and officials, and responding to any housekeeping queries that they may have e.g. the format of the meeting.Recording information to support the production of minutes and draft minutes e.g. timings of each agenda item and attendance of witnesses.Assisting in gathering and collating information.Effectively using Microsoft Office and bespoke internal Assembly software systems and databases to prepare documents.Maintaining hard copy and electronic information systems to ensure a clear and organised file of all correspondence, papers, minutes, agendas.Checking and processing invoices for payment through electronic payment system.Complying with all Assembly Commission's staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures.Carrying out other duties that the Assembly Commission reasonably requires of you. What you'll need to succeed GCE 'A' level passes A -C in 2 separate subjects and 5 GCSEs at grade A -C including English Language and Maths. Applications will be considered from applicants with formal qualifications of an equivalent or higher standard to those statedAND At least 2 years' experience in an administrative role of: Using effective oral and written skills to communicate effectively with a diverse range of people at all levels, including team members, members of the public, customers and managers.Organising workload and giving attention to detail to produce accurate, high quality work to deadlines.Effectively using Microsoft Office to prepare documents and respond to correspondence. OR At least 4 years' experience in an administrative role of a) - c). What you'll get in return Immediate start£15.14 per hourBased in East BelfastHybrid working Role to 31/12/25 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Our client based in the Sleaford area is a leading provider of Paper based Products. They require a HR Officer to join their busy team on an interim basis. Initially for 3 months, the successful candidate will have the opportunity to apply for the role direct. The hours of work will be 08:30am to 17:00pm, Monday to Friday, this role is not suitable for Hybrid working as the site is a 24/7 Manufacturing operation and so the position is based fully in the office. The hourly rate is 17.12 per hour. Reporting to the HR Business Partner, the main purpose of the role is co-ordinate, support and advise on all aspects with regards to HR and employment Law within your capabilities. To manage and monitor standards, processes, communications, training, and systems to ensure all responsibilities associated with HR are adhered to. In addition, you will promote positive culture and support exemplary practices, in areas such as recruitment, employee relations and HR projects. The main duties of the role will be to: Be the first point of contact for all employee HR related queries. Provide administrative service to the HR Department Run the weekly payroll, creating data reports on a weekly basis for both HRBP, Finance and Operations Carry out the new starter induction presentation when required, monitoring all relevant new starter documents are received. To ensure all HR Systems are kept up to date. Passing on relevant information to the Payroll department and HRBP as required Complete key performance metrics each week as necessary Place workwear orders as required for employees Tracking of cost incurred by the HR Department Support the administration of exceptional projects Prepare the employee list for those receiving company shop once a month Ensure compliance with data protection and confidentiality policies Management of HR and time and attendance system, making sure the information on the system reflects accurate real time info. Assist with any ER related meetings Support with the full onboarding process - from job requirement through to end of probationary period Involvement with customer audits - providing documentation and evidence Support the business' CSR policy, contacting charities and arranging deliveries of seconds stock Work alongside the training team to support them in specific tasks Supporting with training of new systems to the wider employees To carry out any other duties that are within the employee's skills and abilities whenever reasonably instructed Ideally qualified to CIPD Level 3, you will be able to demonstrate previous HR Experience within your working career. Please apply in writing with your CV in the first instance to (url removed) Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Dec 04, 2025
Seasonal
Our client based in the Sleaford area is a leading provider of Paper based Products. They require a HR Officer to join their busy team on an interim basis. Initially for 3 months, the successful candidate will have the opportunity to apply for the role direct. The hours of work will be 08:30am to 17:00pm, Monday to Friday, this role is not suitable for Hybrid working as the site is a 24/7 Manufacturing operation and so the position is based fully in the office. The hourly rate is 17.12 per hour. Reporting to the HR Business Partner, the main purpose of the role is co-ordinate, support and advise on all aspects with regards to HR and employment Law within your capabilities. To manage and monitor standards, processes, communications, training, and systems to ensure all responsibilities associated with HR are adhered to. In addition, you will promote positive culture and support exemplary practices, in areas such as recruitment, employee relations and HR projects. The main duties of the role will be to: Be the first point of contact for all employee HR related queries. Provide administrative service to the HR Department Run the weekly payroll, creating data reports on a weekly basis for both HRBP, Finance and Operations Carry out the new starter induction presentation when required, monitoring all relevant new starter documents are received. To ensure all HR Systems are kept up to date. Passing on relevant information to the Payroll department and HRBP as required Complete key performance metrics each week as necessary Place workwear orders as required for employees Tracking of cost incurred by the HR Department Support the administration of exceptional projects Prepare the employee list for those receiving company shop once a month Ensure compliance with data protection and confidentiality policies Management of HR and time and attendance system, making sure the information on the system reflects accurate real time info. Assist with any ER related meetings Support with the full onboarding process - from job requirement through to end of probationary period Involvement with customer audits - providing documentation and evidence Support the business' CSR policy, contacting charities and arranging deliveries of seconds stock Work alongside the training team to support them in specific tasks Supporting with training of new systems to the wider employees To carry out any other duties that are within the employee's skills and abilities whenever reasonably instructed Ideally qualified to CIPD Level 3, you will be able to demonstrate previous HR Experience within your working career. Please apply in writing with your CV in the first instance to (url removed) Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Legacy Officer These are exciting times for the Charity, and we now have an excellent opportunity for a proactive and customer-focused Legacy Officer to join the busy Legacy Administration Team. Position: Legacy Officer Location: Devon/Hybrid (onsite attendance currently anticipated to be 2-3 days per week) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday. Salary: £35,373 per annum Contract: Permanent contract starting as soon as possible Closing Date: Sunday 21 December 2025. However, we reserve the right to close this role early if a suitable candidate is found. Interview Date: Sidmouth centre on the 15th & 16th January 2026. About the Role As Legacy Officer, you will manage a proportional share of legacy cases, predominantly comprising residuary, life interest, discretionary and specific legacies, including a small proportion of those which are contentious and identifying and resolving complex case issues. Depending on experience and any complexities and associated risk to the Charity, you will have autonomy to make decisions daily; including financial decisions associated with estate assets which include properties and investments (which are typically hundreds of thousands and on occasion millions of pounds), enhancing the Sanctuary's reputation as a good recipient of legacies by building good relationships with professionals, Lay Executors, as well as friends and family involved in each administration. You will be supervised on more complex cases and high value legacies, to progress personal development. About You You will have a relevant qualification recognised by the Legacy profession; ILM Certificate in Charity Legacy Administration (CiCLA) or equivalent (STEP or ILEX) and/or significant previous experience of working in legacy administration at an equivalent level and a substantial knowledge of legacy or probate administration. Ideally you will be proficient in the use of FirstClass 4 and commensurate knowledge of MS Office including Excel and have up to date knowledge of charity law (as it applies to charity legacies), taxes applicable to estates and probate/trust law and processes and data protection relating to charity administration. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include: Competitive pension. Life assurance Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Junior Legacy Officer, Senior Legacy Officer, Legacy Case Officer, Legacy Administration Officer, Legacy Giving Officer, In Memory, Legacy and In Memory Officer, Legacy and In Memory Giving Officer, Gifts in Wills, Trusts and Legacies, Probate. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation JBRP1_UKTJ
Dec 04, 2025
Full time
Legacy Officer These are exciting times for the Charity, and we now have an excellent opportunity for a proactive and customer-focused Legacy Officer to join the busy Legacy Administration Team. Position: Legacy Officer Location: Devon/Hybrid (onsite attendance currently anticipated to be 2-3 days per week) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday. Salary: £35,373 per annum Contract: Permanent contract starting as soon as possible Closing Date: Sunday 21 December 2025. However, we reserve the right to close this role early if a suitable candidate is found. Interview Date: Sidmouth centre on the 15th & 16th January 2026. About the Role As Legacy Officer, you will manage a proportional share of legacy cases, predominantly comprising residuary, life interest, discretionary and specific legacies, including a small proportion of those which are contentious and identifying and resolving complex case issues. Depending on experience and any complexities and associated risk to the Charity, you will have autonomy to make decisions daily; including financial decisions associated with estate assets which include properties and investments (which are typically hundreds of thousands and on occasion millions of pounds), enhancing the Sanctuary's reputation as a good recipient of legacies by building good relationships with professionals, Lay Executors, as well as friends and family involved in each administration. You will be supervised on more complex cases and high value legacies, to progress personal development. About You You will have a relevant qualification recognised by the Legacy profession; ILM Certificate in Charity Legacy Administration (CiCLA) or equivalent (STEP or ILEX) and/or significant previous experience of working in legacy administration at an equivalent level and a substantial knowledge of legacy or probate administration. Ideally you will be proficient in the use of FirstClass 4 and commensurate knowledge of MS Office including Excel and have up to date knowledge of charity law (as it applies to charity legacies), taxes applicable to estates and probate/trust law and processes and data protection relating to charity administration. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include: Competitive pension. Life assurance Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Junior Legacy Officer, Senior Legacy Officer, Legacy Case Officer, Legacy Administration Officer, Legacy Giving Officer, In Memory, Legacy and In Memory Officer, Legacy and In Memory Giving Officer, Gifts in Wills, Trusts and Legacies, Probate. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation JBRP1_UKTJ
