IT Warranty Operative

  • Experis Ltd
  • Hatfield, Hertfordshire
  • Nov 01, 2025
Full time Retail

Job Description

Warranty Operative

Location: Services Logistics WarehouseHours: Monday - Friday, 15:00 - 23:00 (37.5 hours/week)Contract: Full-time, RollingSalary: Competitive (TBC)

Ready to turn your passion for IT into a career you love?

Join a fast-paced, tech-driven environment where your attention to detail and problem-solving skills will shine. We're on the lookout for a Reverse Line / Warranty Operative to become a key part of our logistics team - helping global tech brands like HP, Lenovo, and Dell deliver on their promises.

This is your chance to work with cutting-edge systems, collaborate with a brilliant team, and grow your career in a company that invests in your future.

What You'll Be Doing:

  • Managing warranty claims via vendor portals (HP, Lenovo, Dell, etc.)
  • Processing components and devices in SAP, ServiceNow, and ITSM
  • Coordinating with courier partners and third-party suppliers
  • Tracking serial numbers and assets with precision
  • Maintaining databases and producing reports in Excel
  • Meeting SLAs and personal performance targets
  • Creating delivery notes and courier labels
  • Keeping the warehouse running smoothly and efficiently

What You'll Bring:

  • Laser-sharp attention to detail
  • Experience in warehouse operations and admin systems (SAP a big plus!)
  • Great communication and teamwork skills
  • Ability to stay cool under pressure and hit deadlines
  • Strong Excel and analytical skills
  • A proactive, problem-solving mindset

Why You'll Love Working Here:

  • Be part of a supportive, high-performing team
  • Work with top-tier tech brands
  • Develop your skills in a fast-moving, rewarding role
  • Enjoy a structured schedule with evenings free after 11pm
  • Make a real impact in a company that values your contribution

Ready to step into a role where your skills matter and your growth is supported?Apply now and let's build something great together.