Hearings Coordinator

Salary: £32,832 - £38,625 pa
Location: London Hybrid (2 days in the office, 3 days working from home)
Contract: 12-month fixed-term from January 2026
Hours: Full time

We have an exciting opportunity for a Hearings Coordinator in our Hearings team, to play a central role in the provision of coordinated administrative support before and after hearings. The Hearings Coordinator, will identify and resolve problems which arise during the run up to hearings and be responsible for post-hearing administration.

The Dental Professionals Hearings Service (the Hearings Service), conducts hearings for cases investigated and brought by the General Dental Council (GDC). Cases are adjudicated by independent committees consisting of lay and dental professional panellists.

The Hearings Service is administratively separated from the GDC.

Hearings are formal adjudication proceedings. Decisions made at hearings can have serious consequences for the dental professionals and can be difficult and stressful for all those involved. Cases often include patients, witnesses and legal representatives.

About the role:

• Preparation of appropriate pre-hearing documentation for upcoming hearings, by liaising with panel members, hearings listing staff and internal and external legal teams.
• Undertake appropriate post-hearings correspondence and assisting colleagues with non-standard paperwork.
• Document publications on the GDC website and Register, ensuring consistency of text and adhering to GDPR guidelines.
• Coordinating and listing appeal applications.
• Database (CRM) updating, quality control and reporting for external organisations.

About you:

• Experience of administration, with strong IT/Microsoft Office skills, as well as the ability to use data for reporting purposes.
• Excellent written communication skills to read, understand and draft correspondence in response to complex documentation and legal advice; and verbal/inter-personal communication skills to liaise with a range of internal and external contacts including panellists, advisers, registrants and appellants.
• Ability to plan and prioritise work, including monitoring key tasks and meeting strict deadlines, and adapting to unexpected developments.
• Commitment to team working.
• Ability to work sensitively with confidential information.

About us:

Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education.

Our work matters and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words, they are what makes our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them.

Benefits:

The GDC is committed to creating a diverse and inclusive workplace, that provides an environment that reflects our values and culture and allows employees to flourish.

To support this we offer a range of family friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.

Some of our benefits include:

• 27 days holiday (plus statutory) - rising to 30 days after 2 years service
• Flexitime scheme
• Employer pension contributions up to 10%
• Buy/Sell annual leave
• Enhanced Maternity, Paternity and Adoption leave from 1 years service.
• Life assurance, income protection plan and enhanced sick leave policy
• Staff discounts including eye care contributions and discounted gym membership

We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.

How to apply:

Please click the apply button.

Closing date: 23:59 on 9 November 2025.

As part of your supporting statement, please provide specific examples of your work experience that align to the role and person specification above, using the STAR format.

Please note that we reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible.

The GDC is committed to equality and diversity. We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.