Motor Repair Handler Salary - 25,000 - 28,000 Reddish, Manchester Mon-Fri, 9am to 5pm We are currently recruiting for a customer focused administrator to join a highly reputable business based in Reddish that operates within the insurance claims industry. We are looking for candidates with strong experience previously working in a customer service/administrative role. What the role includes: General customer service along with strong administrative duties utilising multiple systems. Building relationships with your customers & clients via the telephone and written correspondence. Chasing feedback and reviews from customers via Trustpilot to further enhance the company brand (bonus provided for each customer review). Action the departmental email inbox in a timely and efficient manner, making sure documents are dealt with promptly or forwarded to the relevant team. To support team members and assist in other areas of the business as fluctuations in business needs require. To maintain up to date knowledge of the Company's products and continuously seek to develop your skills and knowledge, taking part in training provided by the Company. All tasks must be completed adhering to the company values. To pay due care and attention to your own and others' health and safety at all times. Motor Repair Handler Benefits: On-site Free Parking Available flexability Progressive opportunities Extensive pension contribution If this is an opportunity of interest for yourself, please apply with an up to date CV.
Dec 07, 2025
Full time
Motor Repair Handler Salary - 25,000 - 28,000 Reddish, Manchester Mon-Fri, 9am to 5pm We are currently recruiting for a customer focused administrator to join a highly reputable business based in Reddish that operates within the insurance claims industry. We are looking for candidates with strong experience previously working in a customer service/administrative role. What the role includes: General customer service along with strong administrative duties utilising multiple systems. Building relationships with your customers & clients via the telephone and written correspondence. Chasing feedback and reviews from customers via Trustpilot to further enhance the company brand (bonus provided for each customer review). Action the departmental email inbox in a timely and efficient manner, making sure documents are dealt with promptly or forwarded to the relevant team. To support team members and assist in other areas of the business as fluctuations in business needs require. To maintain up to date knowledge of the Company's products and continuously seek to develop your skills and knowledge, taking part in training provided by the Company. All tasks must be completed adhering to the company values. To pay due care and attention to your own and others' health and safety at all times. Motor Repair Handler Benefits: On-site Free Parking Available flexability Progressive opportunities Extensive pension contribution If this is an opportunity of interest for yourself, please apply with an up to date CV.
Due to their continued success, our client is currently seeking to recruit a Property Claims Handler to strengthen their team in Chelmsford. This is a fantastic opportunity to work for an award-winning business who value their employees. Reporting to the Property Claims Team Leader, you will be responsible for handing a portfolio of property claims. You will be fully responsible for processing and handling Property Claims in a timely and quality manner, arranging expert investigation and following up reports, monitoring outstanding claims, whilst assisting in the resolution of complaints and ensuring the creation of correct entries. Key Responsibilities: Manage a caseload of Property Claims from inception to resolution, ensuring timely and accurate processing Investigate, negotiate, and agree on settlements in a professional and efficient manner Liaise with insured parties, insurers, and brokers to ensure the timely and professional conclusion of claims Communicate effectively with overseas stakeholders Produce reports in line with professional standards and internal guidelines, within agreed timescales Skills & Experience Required: Ideally, you will have previous experience in Property Claims, with strong technical knowledge and an understanding of the industry. However, due to the nature of the role, candidates with proven cradle-to-grave insurance claims handling experience from other specialisms will also be considered Exceptional customer service skills, with the ability to build and maintain strong working relationships while promoting customer satisfaction Excellent communication and interpersonal abilities A proactive mindset and enthusiastic attitude A genuine commitment to continuous learning and professional development As well as the opportunity to progress within the business, in return for your hard work and commitment you will be rewarded with: 25 days holiday plus bank holidays Pension scheme Long service awards and bonuses
Dec 06, 2025
Full time
Due to their continued success, our client is currently seeking to recruit a Property Claims Handler to strengthen their team in Chelmsford. This is a fantastic opportunity to work for an award-winning business who value their employees. Reporting to the Property Claims Team Leader, you will be responsible for handing a portfolio of property claims. You will be fully responsible for processing and handling Property Claims in a timely and quality manner, arranging expert investigation and following up reports, monitoring outstanding claims, whilst assisting in the resolution of complaints and ensuring the creation of correct entries. Key Responsibilities: Manage a caseload of Property Claims from inception to resolution, ensuring timely and accurate processing Investigate, negotiate, and agree on settlements in a professional and efficient manner Liaise with insured parties, insurers, and brokers to ensure the timely and professional conclusion of claims Communicate effectively with overseas stakeholders Produce reports in line with professional standards and internal guidelines, within agreed timescales Skills & Experience Required: Ideally, you will have previous experience in Property Claims, with strong technical knowledge and an understanding of the industry. However, due to the nature of the role, candidates with proven cradle-to-grave insurance claims handling experience from other specialisms will also be considered Exceptional customer service skills, with the ability to build and maintain strong working relationships while promoting customer satisfaction Excellent communication and interpersonal abilities A proactive mindset and enthusiastic attitude A genuine commitment to continuous learning and professional development As well as the opportunity to progress within the business, in return for your hard work and commitment you will be rewarded with: 25 days holiday plus bank holidays Pension scheme Long service awards and bonuses
Due to their continued success, our client is currently seeking to recruit a Property Claims Handler to strengthen their team in Glasgow. This is a fantastic opportunity to work for an award-winning business who value their employees. Reporting to the Property Claims Team Leader, you will be responsible for handing a portfolio of property claims. You will be fully responsible for processing and handling Property Claims in a timely and quality manner, arranging expert investigation and following up reports, monitoring outstanding claims, whilst assisting in the resolution of complaints and ensuring the creation of correct entries. Key Responsibilities: Manage a caseload of Property Claims from inception to resolution, ensuring timely and accurate processing Investigate, negotiate, and agree on settlements in a professional and efficient manner Liaise with insured parties, insurers, and brokers to ensure the timely and professional conclusion of claims Communicate effectively with overseas stakeholders Produce reports in line with professional standards and internal guidelines, within agreed timescales Skills & Experience Required: Ideally, you will have previous experience in Property Claims, with strong technical knowledge and an understanding of the industry. However, due to the nature of the role, candidates with proven cradle-to-grave insurance claims handling experience from other specialisms will also be considered Exceptional customer service skills, with the ability to build and maintain strong working relationships while promoting customer satisfaction Excellent communication and interpersonal abilities A proactive mindset and enthusiastic attitude A genuine commitment to continuous learning and professional development As well as the opportunity to progress within the business, in return for your hard work and commitment you will be rewarded with: 25 days holiday plus bank holidays Pension scheme Long service awards and bonuses
Dec 06, 2025
Full time
Due to their continued success, our client is currently seeking to recruit a Property Claims Handler to strengthen their team in Glasgow. This is a fantastic opportunity to work for an award-winning business who value their employees. Reporting to the Property Claims Team Leader, you will be responsible for handing a portfolio of property claims. You will be fully responsible for processing and handling Property Claims in a timely and quality manner, arranging expert investigation and following up reports, monitoring outstanding claims, whilst assisting in the resolution of complaints and ensuring the creation of correct entries. Key Responsibilities: Manage a caseload of Property Claims from inception to resolution, ensuring timely and accurate processing Investigate, negotiate, and agree on settlements in a professional and efficient manner Liaise with insured parties, insurers, and brokers to ensure the timely and professional conclusion of claims Communicate effectively with overseas stakeholders Produce reports in line with professional standards and internal guidelines, within agreed timescales Skills & Experience Required: Ideally, you will have previous experience in Property Claims, with strong technical knowledge and an understanding of the industry. However, due to the nature of the role, candidates with proven cradle-to-grave insurance claims handling experience from other specialisms will also be considered Exceptional customer service skills, with the ability to build and maintain strong working relationships while promoting customer satisfaction Excellent communication and interpersonal abilities A proactive mindset and enthusiastic attitude A genuine commitment to continuous learning and professional development As well as the opportunity to progress within the business, in return for your hard work and commitment you will be rewarded with: 25 days holiday plus bank holidays Pension scheme Long service awards and bonuses
Join an esteemed Insurance Broker renowned for delivering exceptional service and recognised through numerous industry accolades. Our client is truly committed to both personal and professional growth, offering an industry-leading career development programme designed to support long-term progression. We are delighted to be supporting them in the search for a Corporate commercial account handler, based in the Bristol area. This is a full-time, permanent opportunity offering a competitive salary of up to 45,000 per annum (DOE), alongside an impressive benefits package which includes generous holiday entitlement, hybrid working, and a range of other perks. In this role, you will play a pivotal part in supporting Commercial Insurance clients and ensuring the smooth, efficient servicing of their accounts. Working closely with an Executive, you will take responsibility for the day-to-day management of client queries, applying your insurance knowledge and understanding of standard policy wordings, extensions and limitations. Your duties will include: Processing new business, renewals and mid-term adjustments Acting as a key point of contact for insurers, supporting negotiations and fostering positive working relationships Ensuring all work adheres to business operational standards, policies and processes Using client applications accurately, maintaining data quality and handling invoices Supporting the end-to-end broking process in a collaborative team environment Seeking opportunities to introduce clients to additional services and products Maintaining your own CPD and demonstrating the Client Journey and company values throughout your work To be considered for this role, you will ideally bring: Experience within Commercial Insurance and a strong administrative skillset Solid understanding of commercial products and insurance market principles Awareness of underwriting, claims and broking processes Excellent communication and interpersonal skills A proven ability to deliver exceptional client service A proactive and relationship-focused approach In return for your commitment and expertise, you will receive a comprehensive benefits package, ongoing investment in your professional development, and the opportunity to build a rewarding long-term career with a respected and forward-thinking brokerage. Elite Staffing Solutions are acting as an Employment Agency in relation to this vacancy.
Dec 06, 2025
Full time
Join an esteemed Insurance Broker renowned for delivering exceptional service and recognised through numerous industry accolades. Our client is truly committed to both personal and professional growth, offering an industry-leading career development programme designed to support long-term progression. We are delighted to be supporting them in the search for a Corporate commercial account handler, based in the Bristol area. This is a full-time, permanent opportunity offering a competitive salary of up to 45,000 per annum (DOE), alongside an impressive benefits package which includes generous holiday entitlement, hybrid working, and a range of other perks. In this role, you will play a pivotal part in supporting Commercial Insurance clients and ensuring the smooth, efficient servicing of their accounts. Working closely with an Executive, you will take responsibility for the day-to-day management of client queries, applying your insurance knowledge and understanding of standard policy wordings, extensions and limitations. Your duties will include: Processing new business, renewals and mid-term adjustments Acting as a key point of contact for insurers, supporting negotiations and fostering positive working relationships Ensuring all work adheres to business operational standards, policies and processes Using client applications accurately, maintaining data quality and handling invoices Supporting the end-to-end broking process in a collaborative team environment Seeking opportunities to introduce clients to additional services and products Maintaining your own CPD and demonstrating the Client Journey and company values throughout your work To be considered for this role, you will ideally bring: Experience within Commercial Insurance and a strong administrative skillset Solid understanding of commercial products and insurance market principles Awareness of underwriting, claims and broking processes Excellent communication and interpersonal skills A proven ability to deliver exceptional client service A proactive and relationship-focused approach In return for your commitment and expertise, you will receive a comprehensive benefits package, ongoing investment in your professional development, and the opportunity to build a rewarding long-term career with a respected and forward-thinking brokerage. Elite Staffing Solutions are acting as an Employment Agency in relation to this vacancy.
Claims Handler Red Recruitment is recruiting Claims Handlers in Bristol to join our client, an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and commercially driven individuals to join their team. The salary for this position is based on experience but very competitive and is a full-time, permanent position. Benefits and Package for a Claims Handler: Salary: Competitive (depending on experience) Hours: 35 hours per week 9.30am - 5.30pm Contract Type: Permanent Location: Bristol Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Claims Handler: Responding to claims and reporting to Insurers where necessary (including identifying, investigating, and reporting potential issues) Being responsible for a technical and efficient delivery of service Assisting Insurers to respond appropriately to complaints and claims Negotiating settlement of claims within the delegated authority Understanding the internal SLA's and KPI's of the team to ensure adherence to these standards Identifying trends and escalating risk information to the Head of Claims and Insurers Maintaining and ensuring the completeness, accuracy, quality and integrity of data Key Skills and Experience of a Claims Handler: You ideally will have a strong grounding in claims including technical knowledge and experience You should be able to build internal relationships and understand the expertise across the firm Having a commercial, committed and proactive approach is required You will need to be able to interact with clients, intermediaries and suppliers to build effective, collaborative working relationships based on trust Being committed to being a part of a supportive, inclusive and collaborative firm is required If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Dec 06, 2025
Full time
Claims Handler Red Recruitment is recruiting Claims Handlers in Bristol to join our client, an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and commercially driven individuals to join their team. The salary for this position is based on experience but very competitive and is a full-time, permanent position. Benefits and Package for a Claims Handler: Salary: Competitive (depending on experience) Hours: 35 hours per week 9.30am - 5.30pm Contract Type: Permanent Location: Bristol Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Claims Handler: Responding to claims and reporting to Insurers where necessary (including identifying, investigating, and reporting potential issues) Being responsible for a technical and efficient delivery of service Assisting Insurers to respond appropriately to complaints and claims Negotiating settlement of claims within the delegated authority Understanding the internal SLA's and KPI's of the team to ensure adherence to these standards Identifying trends and escalating risk information to the Head of Claims and Insurers Maintaining and ensuring the completeness, accuracy, quality and integrity of data Key Skills and Experience of a Claims Handler: You ideally will have a strong grounding in claims including technical knowledge and experience You should be able to build internal relationships and understand the expertise across the firm Having a commercial, committed and proactive approach is required You will need to be able to interact with clients, intermediaries and suppliers to build effective, collaborative working relationships based on trust Being committed to being a part of a supportive, inclusive and collaborative firm is required If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Brook Street Recruitment is working with our Belfast client who is currently recruiting for a new permanent Insurance Claims Handler Responsibilities Negotiate Commercial Insurance Claims - motor, property, liability Meet the agreed standards of service, volumes and performance levels, in line with KPIs. Efficient processing of claims Provide input and advice to clients on claims progress, manage expectations and support their needs. Escalate claims to Account Executives and/or Senior Management in accordance with agreed referral triggers. Identify policy issues around policy cover and application and escalate issues as required, including potential Business E&O s. Set up first advice and managing subsequent interactions with clients and insurers Assist with the audit of client s claims statistics and provision of summary reports and Analysis. Criteria Experience of insurance claims handling A general working knowledge of the relevant classes of Commercial Insurance business. Competent in Microsoft Office. Salary will depend on experience Please send CV to Colleen Farquharson via the apply link Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Dec 06, 2025
Full time
Brook Street Recruitment is working with our Belfast client who is currently recruiting for a new permanent Insurance Claims Handler Responsibilities Negotiate Commercial Insurance Claims - motor, property, liability Meet the agreed standards of service, volumes and performance levels, in line with KPIs. Efficient processing of claims Provide input and advice to clients on claims progress, manage expectations and support their needs. Escalate claims to Account Executives and/or Senior Management in accordance with agreed referral triggers. Identify policy issues around policy cover and application and escalate issues as required, including potential Business E&O s. Set up first advice and managing subsequent interactions with clients and insurers Assist with the audit of client s claims statistics and provision of summary reports and Analysis. Criteria Experience of insurance claims handling A general working knowledge of the relevant classes of Commercial Insurance business. Competent in Microsoft Office. Salary will depend on experience Please send CV to Colleen Farquharson via the apply link Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Claims Handler / Senior Claims Handler - Property Claims Job Market Insurance Claims Claims Handler / Senior Claims Handler - Property Claims About the role My client are currently recruiting for Claims Handlers / Senior Claims Handlers to join their growing Client Claims Teams. This role is open to experienced Claims Handlers but also to individuals with a strong customer service background. Claims Handler / Senior Claims Handler - Property Claims Key duties Take ownership of a portfolio of claims to allow for efficient and effective handling of those claims from first instruction until completion of the building repairs and/or drying/restoration. Building relationships with key stakeholders including our clients and suppliers and ensuring strong communication throughout. Claim opening Secondary notification of loss Supplier allocation First point of contact for customers Effective stakeholder communication both internal and external Inbound and outbound call handling Keeping claims systems updated Handling low level complaints to ensure quick resolution Ensuring Data is handled responsibly and is compliant with GDPR Supporting and offering guidance to suppliers Effective Claim Management Claims Handler / Senior Claims Handler - Property Claims - Key requirements Cert CII or similar and/or happy to work towards a relevant qualification Strong communication Skills and comfortable in building relationships Experience within a Customer Service Environment Good Organisation and Time Management Skills An enthusiastic and collaborative Team Player Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.
Dec 06, 2025
Full time
Claims Handler / Senior Claims Handler - Property Claims Job Market Insurance Claims Claims Handler / Senior Claims Handler - Property Claims About the role My client are currently recruiting for Claims Handlers / Senior Claims Handlers to join their growing Client Claims Teams. This role is open to experienced Claims Handlers but also to individuals with a strong customer service background. Claims Handler / Senior Claims Handler - Property Claims Key duties Take ownership of a portfolio of claims to allow for efficient and effective handling of those claims from first instruction until completion of the building repairs and/or drying/restoration. Building relationships with key stakeholders including our clients and suppliers and ensuring strong communication throughout. Claim opening Secondary notification of loss Supplier allocation First point of contact for customers Effective stakeholder communication both internal and external Inbound and outbound call handling Keeping claims systems updated Handling low level complaints to ensure quick resolution Ensuring Data is handled responsibly and is compliant with GDPR Supporting and offering guidance to suppliers Effective Claim Management Claims Handler / Senior Claims Handler - Property Claims - Key requirements Cert CII or similar and/or happy to work towards a relevant qualification Strong communication Skills and comfortable in building relationships Experience within a Customer Service Environment Good Organisation and Time Management Skills An enthusiastic and collaborative Team Player Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.
Commercial Insurance Claims Handler / Administrator Location: Rugby Salary: Up to 35,000 DoE We are seeking an experienced and motivated Commercial Insurance Claims Handler/Administrator to join our client's team in Lutterworth. This role is ideal for someone with strong analytical skills, excellent communication abilities, and experience within commercial insurance. Key Responsibilities: Manage a portfolio of commercial insurance claims from first notification to settlement Assess claim details, gather necessary documentation, and ensure accurate processing Liaise with clients, insurers, loss adjusters, brokers, and other third parties Provide clear updates and guidance to clients throughout the claims process Maintain detailed records and ensure compliance with regulatory and internal standards Support general administrative duties within the team About You: Previous experience in insurance claims handling (commercial combined, liability, personal home, or similar) Strong analytical and problem-solving skills Professional communication style with excellent customer service focus High level of accuracy and attention to detail Ability to manage multiple tasks and prioritise effectively IT confident, with good data-entry and administrative skills If you have a background in insurance and enjoy working in a dynamic claims environment, we'd love to hear from you. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Dec 06, 2025
Full time
Commercial Insurance Claims Handler / Administrator Location: Rugby Salary: Up to 35,000 DoE We are seeking an experienced and motivated Commercial Insurance Claims Handler/Administrator to join our client's team in Lutterworth. This role is ideal for someone with strong analytical skills, excellent communication abilities, and experience within commercial insurance. Key Responsibilities: Manage a portfolio of commercial insurance claims from first notification to settlement Assess claim details, gather necessary documentation, and ensure accurate processing Liaise with clients, insurers, loss adjusters, brokers, and other third parties Provide clear updates and guidance to clients throughout the claims process Maintain detailed records and ensure compliance with regulatory and internal standards Support general administrative duties within the team About You: Previous experience in insurance claims handling (commercial combined, liability, personal home, or similar) Strong analytical and problem-solving skills Professional communication style with excellent customer service focus High level of accuracy and attention to detail Ability to manage multiple tasks and prioritise effectively IT confident, with good data-entry and administrative skills If you have a background in insurance and enjoy working in a dynamic claims environment, we'd love to hear from you. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Insurance Services Claims Handler Location: Solihull Work Style: Hybrid (1 day per week or a few days per month in the office) About the Role We are seeking an experienced Claims Handler to join our Insurance Services team in Solihull. This is an excellent opportunity for a detail-driven professional with strong claims management experience who is looking to work within a diverse and dynamic insurance environment. What You ll Do Manage a varied caseload of insurance claims from initial notification through to resolution Assess claims, make informed decisions, and maintain accurate documentation throughout the process Record claims on internal systems and ensure all financial elements are processed correctly Work collaboratively with internal teams and external stakeholders to progress claims efficiently Support the wider team with maintaining best practice and ensuring compliance across all claims activities What We re Looking For Proven experience as a Claims Handler within insurance Background in an organisation with a broad insurance programme is highly desirable Strong analytical skills and the ability to make well-reasoned decisions Excellent communication, organisation, and record-keeping abilities Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
Dec 06, 2025
Contractor
Insurance Services Claims Handler Location: Solihull Work Style: Hybrid (1 day per week or a few days per month in the office) About the Role We are seeking an experienced Claims Handler to join our Insurance Services team in Solihull. This is an excellent opportunity for a detail-driven professional with strong claims management experience who is looking to work within a diverse and dynamic insurance environment. What You ll Do Manage a varied caseload of insurance claims from initial notification through to resolution Assess claims, make informed decisions, and maintain accurate documentation throughout the process Record claims on internal systems and ensure all financial elements are processed correctly Work collaboratively with internal teams and external stakeholders to progress claims efficiently Support the wider team with maintaining best practice and ensuring compliance across all claims activities What We re Looking For Proven experience as a Claims Handler within insurance Background in an organisation with a broad insurance programme is highly desirable Strong analytical skills and the ability to make well-reasoned decisions Excellent communication, organisation, and record-keeping abilities Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
We are currently recruiting for an independent, family-owned Insurance broker in Gloucester who are, following the successful renewal of their exclusive delegated authority insurance scheme for the care sector, looking to recruit a Commercial Account Handler to join their close-knit Care Insurance team. As a business they employ over 25 people in their team of friendly and very knowledgeable insurance brokers in Gloucester. They invest heavily in the training and development of their team and encourage them to study for the Chartered Institute of Insurance qualifications. Despite the rapid growth of the business and the changes in the way insurance is transacted, the ethos of the business continues to be the same as it was when it was established. Client wise, you will be dealing with care homes, supported living providers and domiciliary care agencies, helping them with renewals, quotations, questions, amendments and claims. You will also support their account executives on a day-to-day basis, producing documents, chasing Insurers and generally being an awesome assistant for them, helping them to achieve their targets. Their ideal candidate will have a minimum of two years commercial broking experience, have a good knowledge of liability, professional indemnity and property insurance, and ideally will have dealt with clients in the care sector or have worked in a schemes team (though this last part is not essential). Knowledge of Acturis and holding the Cert CII are also a bonus. On offer is a starting salary of £30-35k depending on experience and they are based in modern open-planned offices with plenty of parking available! They also offer flexitime. This is office based, at least for the first 6 months, and eligibility to join the company pension scheme and other benefits upon successful completion of six-month probation period. Standard office hours are Monday to Friday 9.00am to 5pm If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment
Dec 06, 2025
Full time
We are currently recruiting for an independent, family-owned Insurance broker in Gloucester who are, following the successful renewal of their exclusive delegated authority insurance scheme for the care sector, looking to recruit a Commercial Account Handler to join their close-knit Care Insurance team. As a business they employ over 25 people in their team of friendly and very knowledgeable insurance brokers in Gloucester. They invest heavily in the training and development of their team and encourage them to study for the Chartered Institute of Insurance qualifications. Despite the rapid growth of the business and the changes in the way insurance is transacted, the ethos of the business continues to be the same as it was when it was established. Client wise, you will be dealing with care homes, supported living providers and domiciliary care agencies, helping them with renewals, quotations, questions, amendments and claims. You will also support their account executives on a day-to-day basis, producing documents, chasing Insurers and generally being an awesome assistant for them, helping them to achieve their targets. Their ideal candidate will have a minimum of two years commercial broking experience, have a good knowledge of liability, professional indemnity and property insurance, and ideally will have dealt with clients in the care sector or have worked in a schemes team (though this last part is not essential). Knowledge of Acturis and holding the Cert CII are also a bonus. On offer is a starting salary of £30-35k depending on experience and they are based in modern open-planned offices with plenty of parking available! They also offer flexitime. This is office based, at least for the first 6 months, and eligibility to join the company pension scheme and other benefits upon successful completion of six-month probation period. Standard office hours are Monday to Friday 9.00am to 5pm If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment
Are you a Litigation Paralegal, Fee Earner or NQ Solicitor looking to develop your legal career in L&T work? Our client is a specialist Landlord & Tenant practice based in Sussex seeking an additional member to join the team of 3 lawyers and 4 case handlers. You will be joining the firms Landlord and Tenant department dealing with residential property litigation work acting mainly for landlords which includes Rent/Service Charge recovery work, Possession cases and Lease disputes. This includes accelerated possession matters, but can extend to defended proceedings, together with advice on relevant landlord and tenant legislation. Dealing with appropriate drafting and comply with court directions and orders. Corresponding with clients and other parties (Defendant/court/other solicitors/managing agents) as directed. Issuing possession claims on possession claims online system, complete paper applications for the court including manual possession applications, accelerated applications and warrant applications Producing instructions to advocates and counsel Producing notices seeking possessions Update Case Management information spreadsheets Clients range from private landlords with a single property to large managing agents and insurance companies. Some previous experience with L&T or Property Litigation work would be preferred, however experience within Personal Injury claims, Debt Recovery or general Civil Litigation will also be considered for this position as some training can be provided. Position is full-time and office based 9:00 am to 5:30 pm Monday to Friday. Generous salary and career progression on offer. JBRP1_UKTJ
Dec 06, 2025
Full time
Are you a Litigation Paralegal, Fee Earner or NQ Solicitor looking to develop your legal career in L&T work? Our client is a specialist Landlord & Tenant practice based in Sussex seeking an additional member to join the team of 3 lawyers and 4 case handlers. You will be joining the firms Landlord and Tenant department dealing with residential property litigation work acting mainly for landlords which includes Rent/Service Charge recovery work, Possession cases and Lease disputes. This includes accelerated possession matters, but can extend to defended proceedings, together with advice on relevant landlord and tenant legislation. Dealing with appropriate drafting and comply with court directions and orders. Corresponding with clients and other parties (Defendant/court/other solicitors/managing agents) as directed. Issuing possession claims on possession claims online system, complete paper applications for the court including manual possession applications, accelerated applications and warrant applications Producing instructions to advocates and counsel Producing notices seeking possessions Update Case Management information spreadsheets Clients range from private landlords with a single property to large managing agents and insurance companies. Some previous experience with L&T or Property Litigation work would be preferred, however experience within Personal Injury claims, Debt Recovery or general Civil Litigation will also be considered for this position as some training can be provided. Position is full-time and office based 9:00 am to 5:30 pm Monday to Friday. Generous salary and career progression on offer. JBRP1_UKTJ
Job Title: Account Handler Location: Unity Insurance, Lancing, West Sussex, BN15 8UW Salary: £26,199 per year, Band C, Level 3 Hours: Full-time, 35 hours per week Contract: Permanent About the Role: We re Unity Insurance, part of the Scouts, and we re passionate about helping charities, youth groups, and organisations like the Scouts and Guides protect what matters most. We re a small, friendly team with a big heart and we re looking for a positive, customer-focused Account Handler to join us. If you have experience in insurance and enjoy helping people, we would love to hear from you! What you ll do as an Account Handler: Be the first point of contact for our clients Provide quotes, advice, and ongoing support Manage renewals, policy updates, and claims Recommend additional products to help clients stay protected Ensure all administration is accurate and completed on time Deliver excellent customer service and help us grow our client base What we re looking for as an Account Handler: Experience in insurance and customer service Understanding of youth organisations or small charities (desirable) Good knowledge of insurance principles and FCA guidelines Confident using computers and insurance systems Working towards or holding insurance qualifications (desirable) A genuine passion for helping others Why join us? At Unity, your work makes a real difference. You ll be supporting the amazing organisations that help young people gain skills for life and you ll do it alongside a welcoming, supportive team. We also offer great training, opportunities to develop your skills, and the chance to get involved in volunteering and projects that matter Benefits We re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide. 28 days holiday, rising to 32 days after 2 years service, plus extra days at Christmas Flexible working hours and hybrid options Work in a way that suits you, your role, and your department Double-matched pension up to 10% of gross salary Family-friendly employer with generous family leave Learning and development opportunities via our internal learning hub For a full list of our benefits click . Closing date for applications : 23:59pm Thursday 18th December 2025. Interviews will be on an ongoing basis until the position is filled. We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Dec 06, 2025
Full time
Job Title: Account Handler Location: Unity Insurance, Lancing, West Sussex, BN15 8UW Salary: £26,199 per year, Band C, Level 3 Hours: Full-time, 35 hours per week Contract: Permanent About the Role: We re Unity Insurance, part of the Scouts, and we re passionate about helping charities, youth groups, and organisations like the Scouts and Guides protect what matters most. We re a small, friendly team with a big heart and we re looking for a positive, customer-focused Account Handler to join us. If you have experience in insurance and enjoy helping people, we would love to hear from you! What you ll do as an Account Handler: Be the first point of contact for our clients Provide quotes, advice, and ongoing support Manage renewals, policy updates, and claims Recommend additional products to help clients stay protected Ensure all administration is accurate and completed on time Deliver excellent customer service and help us grow our client base What we re looking for as an Account Handler: Experience in insurance and customer service Understanding of youth organisations or small charities (desirable) Good knowledge of insurance principles and FCA guidelines Confident using computers and insurance systems Working towards or holding insurance qualifications (desirable) A genuine passion for helping others Why join us? At Unity, your work makes a real difference. You ll be supporting the amazing organisations that help young people gain skills for life and you ll do it alongside a welcoming, supportive team. We also offer great training, opportunities to develop your skills, and the chance to get involved in volunteering and projects that matter Benefits We re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide. 28 days holiday, rising to 32 days after 2 years service, plus extra days at Christmas Flexible working hours and hybrid options Work in a way that suits you, your role, and your department Double-matched pension up to 10% of gross salary Family-friendly employer with generous family leave Learning and development opportunities via our internal learning hub For a full list of our benefits click . Closing date for applications : 23:59pm Thursday 18th December 2025. Interviews will be on an ongoing basis until the position is filled. We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
This is a 360 degree role where you'll be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle. This is a busy environment where you'll be working as a Client Manager dealing with a wide range of business clients and looking after all of their Insurance requirements. Our expanding and growing Broking client is looking to recruit another Account Handler into their Commercial team because of internal promotion. This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients. The main responsibilities of the Client Manager role include: Handling your own portfolio of business customers Responsible for all aspects of their account including: Renewal negotiations with insurers Changes in risk Claims notification (there is a separate claims handling team) Regular contact with your customers Using specialist insurance broking software and electronic trading facilities Commercial classes of business to be handled as Client Manager include: Small to medium commercial combined risks Shops, offices and property owners Tradesman's liability Small fleet Goods vehicles To be a successful Client Manager you will demonstrate: Excellent customer service skills Strong work ethic Calmness under pressure Commercial Insurance experience Working hours are 9am to 5pm, Monday to Friday
Dec 06, 2025
Full time
This is a 360 degree role where you'll be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle. This is a busy environment where you'll be working as a Client Manager dealing with a wide range of business clients and looking after all of their Insurance requirements. Our expanding and growing Broking client is looking to recruit another Account Handler into their Commercial team because of internal promotion. This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients. The main responsibilities of the Client Manager role include: Handling your own portfolio of business customers Responsible for all aspects of their account including: Renewal negotiations with insurers Changes in risk Claims notification (there is a separate claims handling team) Regular contact with your customers Using specialist insurance broking software and electronic trading facilities Commercial classes of business to be handled as Client Manager include: Small to medium commercial combined risks Shops, offices and property owners Tradesman's liability Small fleet Goods vehicles To be a successful Client Manager you will demonstrate: Excellent customer service skills Strong work ethic Calmness under pressure Commercial Insurance experience Working hours are 9am to 5pm, Monday to Friday
FNOL Claims Handler Monday-Friday 8:30am-5:00pm Manchester (office based) Salary 26,000- 28,000 DOE Do you have motor claims experience? Would you like to join a growing business with excellent progression opportunities? We are looking to recruit a FNOL Claims Handler within our Motor Division. The role involves providing first class customer service to our customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. You will also act as a point of contact for client / customer queries and owning issues through to their satisfactory conclusion. To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service and product on behalf of the business. Key Skills: Excellent degree of knowledge of motor related claims and principles Excellent communication skills, both oral and written Good degree of IT competency and literacy Demonstrate personal and professional integrity and lead by example Ability to work and contribute positively as part of a team and in isolation Ability to work accurately under pressure, adhering to deadlines and service standards Minimum 12 months FNOL Claims experience The role involves: To demonstrate a high level of technical quality and service delivery To provide exceptional customer service at all times To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed To work closely with the other team members and Managers to ensure service is delivered to the highest possible standard To be accountable for the satisfactory resolution of any issues Benefits: 33 days holiday Fully paid training Excellent progression opportunities Salary reviews Company pension scheme Company social events Interested to know more? CLICK APPLY
Dec 06, 2025
Full time
FNOL Claims Handler Monday-Friday 8:30am-5:00pm Manchester (office based) Salary 26,000- 28,000 DOE Do you have motor claims experience? Would you like to join a growing business with excellent progression opportunities? We are looking to recruit a FNOL Claims Handler within our Motor Division. The role involves providing first class customer service to our customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. You will also act as a point of contact for client / customer queries and owning issues through to their satisfactory conclusion. To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service and product on behalf of the business. Key Skills: Excellent degree of knowledge of motor related claims and principles Excellent communication skills, both oral and written Good degree of IT competency and literacy Demonstrate personal and professional integrity and lead by example Ability to work and contribute positively as part of a team and in isolation Ability to work accurately under pressure, adhering to deadlines and service standards Minimum 12 months FNOL Claims experience The role involves: To demonstrate a high level of technical quality and service delivery To provide exceptional customer service at all times To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed To work closely with the other team members and Managers to ensure service is delivered to the highest possible standard To be accountable for the satisfactory resolution of any issues Benefits: 33 days holiday Fully paid training Excellent progression opportunities Salary reviews Company pension scheme Company social events Interested to know more? CLICK APPLY
Personal Injury Claims Handler 25,000- 35,000 DOE Monday-Friday Bolton MPJ Recruitment are proud to be working with a leading insurance business based in the Bolton area, we are looking for a experienced personal injury motor claims handler with 12+ months experience working in a similar role. Our client offer excellent progression opportunities with plenty of the senior team coming from this level. Personal Injury Claims Handler duties: Manage a varied caseload of domestic claims through to final settlement Effectively prioritise own claims portfolio and team responsibilities Act as point of contact for Policyholders and Brokers Identify and refer fraudulent activity and any questionable underwriting Deliver a consistently outstanding level of service to all parties involved Adhere to company and regulatory policies and guidelines at all times Personal Injury Claims Handler benefits: Generous holiday allowance increasing with length of service. Birthday day off and half-day off for seasonal shopping. Holiday sell scheme. Contributory Pension Scheme Discounted sports and social activities Support with industry-relevant qualifications Free on-site parking Casual dress code, free allocation of branded clothing. Breakfast cereal provided. Cycle to work scheme. A cash bonus for going above and beyond. Trained mental health & first-aid staff on-site CLICK APPLY if you would be interested in finding out more about this role.
Dec 05, 2025
Full time
Personal Injury Claims Handler 25,000- 35,000 DOE Monday-Friday Bolton MPJ Recruitment are proud to be working with a leading insurance business based in the Bolton area, we are looking for a experienced personal injury motor claims handler with 12+ months experience working in a similar role. Our client offer excellent progression opportunities with plenty of the senior team coming from this level. Personal Injury Claims Handler duties: Manage a varied caseload of domestic claims through to final settlement Effectively prioritise own claims portfolio and team responsibilities Act as point of contact for Policyholders and Brokers Identify and refer fraudulent activity and any questionable underwriting Deliver a consistently outstanding level of service to all parties involved Adhere to company and regulatory policies and guidelines at all times Personal Injury Claims Handler benefits: Generous holiday allowance increasing with length of service. Birthday day off and half-day off for seasonal shopping. Holiday sell scheme. Contributory Pension Scheme Discounted sports and social activities Support with industry-relevant qualifications Free on-site parking Casual dress code, free allocation of branded clothing. Breakfast cereal provided. Cycle to work scheme. A cash bonus for going above and beyond. Trained mental health & first-aid staff on-site CLICK APPLY if you would be interested in finding out more about this role.
Get Recruited (UK) Ltd
Lutterworth, Leicestershire
Commercial Insurance Claims Handler / Administrator Location: Lutterworth Salary: Up to 35,000 DoE We are seeking an experienced and motivated Commercial Insurance Claims Handler/Administrator to join our client's team in Lutterworth. This role is ideal for someone with strong analytical skills, excellent communication abilities, and experience within commercial insurance. Key Responsibilities: Manage a portfolio of commercial insurance claims from first notification to settlement Assess claim details, gather necessary documentation, and ensure accurate processing Liaise with clients, insurers, loss adjusters, brokers, and other third parties Provide clear updates and guidance to clients throughout the claims process Maintain detailed records and ensure compliance with regulatory and internal standards Support general administrative duties within the team About You: Previous experience in insurance claims handling (commercial combined, liability, personal home, or similar) Strong analytical and problem-solving skills Professional communication style with excellent customer service focus High level of accuracy and attention to detail Ability to manage multiple tasks and prioritise effectively IT confident, with good data-entry and administrative skills If you have a background in insurance and enjoy working in a dynamic claims environment, we'd love to hear from you. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Dec 05, 2025
Full time
Commercial Insurance Claims Handler / Administrator Location: Lutterworth Salary: Up to 35,000 DoE We are seeking an experienced and motivated Commercial Insurance Claims Handler/Administrator to join our client's team in Lutterworth. This role is ideal for someone with strong analytical skills, excellent communication abilities, and experience within commercial insurance. Key Responsibilities: Manage a portfolio of commercial insurance claims from first notification to settlement Assess claim details, gather necessary documentation, and ensure accurate processing Liaise with clients, insurers, loss adjusters, brokers, and other third parties Provide clear updates and guidance to clients throughout the claims process Maintain detailed records and ensure compliance with regulatory and internal standards Support general administrative duties within the team About You: Previous experience in insurance claims handling (commercial combined, liability, personal home, or similar) Strong analytical and problem-solving skills Professional communication style with excellent customer service focus High level of accuracy and attention to detail Ability to manage multiple tasks and prioritise effectively IT confident, with good data-entry and administrative skills If you have a background in insurance and enjoy working in a dynamic claims environment, we'd love to hear from you. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Our successful and growing client is recruiting for another PI Claims Handler to join their Large Loss Claims Department. You will have the opportunity to manage a challenging caseload of complex and high-value Personal Injury claims, utilising your expertise to conduct thorough investigations into indemnity, liability, and quantum. As a rapidly growing Insurance organisation, who are market leaders, they are looking for another experienced person who has the ambition to continue to develop their career into handling more of their largest claims, often of millions of pounds in value. Therefore you will already have experience of handling the higher end of MOJ Portal cases to 100k and be ambitious to continue to develop your knowledge in catastrophic or multi-track claims exceeding 100k . This is a role that can be performed on a hybrid working basis, between your home and their office. The main responsibilities of a Personal Injury Handler role include: Investigate and resolve complex claims to ensure they are properly reserved and settled at optimum cost Establishing how and why events occurred and the legal liabilities which may arise Obtain all necessary evidence and relevant documentation Correspond with all parties to the case quickly and professionally Obtain medical or expert evidence and wage information where appropriate Negotiate settlement where appropriate Instruct and control defence solicitors, through to Trial if necessary. Ensure that costs are kept to a minimum To be a successful Personal Injury Claims Handler, you will demonstrate: Proven experience and success in managing higher end MOJ Portal claims Strong negotiation skills and the ability to effectively challenge where appropriate Good understanding of industry procedures, products, and services in the Insurance sector Desire to learn and develop your Claims Handling career
Dec 05, 2025
Full time
Our successful and growing client is recruiting for another PI Claims Handler to join their Large Loss Claims Department. You will have the opportunity to manage a challenging caseload of complex and high-value Personal Injury claims, utilising your expertise to conduct thorough investigations into indemnity, liability, and quantum. As a rapidly growing Insurance organisation, who are market leaders, they are looking for another experienced person who has the ambition to continue to develop their career into handling more of their largest claims, often of millions of pounds in value. Therefore you will already have experience of handling the higher end of MOJ Portal cases to 100k and be ambitious to continue to develop your knowledge in catastrophic or multi-track claims exceeding 100k . This is a role that can be performed on a hybrid working basis, between your home and their office. The main responsibilities of a Personal Injury Handler role include: Investigate and resolve complex claims to ensure they are properly reserved and settled at optimum cost Establishing how and why events occurred and the legal liabilities which may arise Obtain all necessary evidence and relevant documentation Correspond with all parties to the case quickly and professionally Obtain medical or expert evidence and wage information where appropriate Negotiate settlement where appropriate Instruct and control defence solicitors, through to Trial if necessary. Ensure that costs are kept to a minimum To be a successful Personal Injury Claims Handler, you will demonstrate: Proven experience and success in managing higher end MOJ Portal claims Strong negotiation skills and the ability to effectively challenge where appropriate Good understanding of industry procedures, products, and services in the Insurance sector Desire to learn and develop your Claims Handling career
Motor Claims Handler - Third Party Full-time or Part-time Permanent Egerton, Bolton 24,150 - 29,000 depending on experience MondayFriday, 9am5pm Flexible working available If youve worked in motor claims and want to build deeper experience in Third Party handling, this role offers a structured path, excellent support, and a friendly environment. What You'll Be Doing: Motor Claims Handler - Third Party Managing Third Party Vehicle Damage and Property Damage claims Prioritising your own caseload and keeping all parties updated Completing early-stage liability checks and investigations Liaising with insurers, suppliers, and accident management companies Providing an excellent service to customers and partners Spotting and reporting any potential fraud Working closely with colleagues to keep claims moving smoothly What You'll Need: Motor Claims Handler - Third Party Motor claims experience (TP/credit hire experience helpful but not essential) Strong customer service and communication skills Good IT skills and confidence learning new systems Ability to multitask and work accurately Great attention to detail and active listening skills CII qualification or desire to work towards it (fully supported) GCSE English & Maths (C/4 or above) or equivalent What's On Offer: Motor Claims Handler - Third Party Salary from 24,150 to 29,000 depending on experience Support with industry qualifications Holiday allowance that increases with service Birthday day off and seasonal shopping half-day Holiday sell scheme Contributory pension Casual dress + free branded clothing Free parking Cycle to Work scheme Performance bonuses for going above and beyond Supportive team culture and on-site wellbeing resources If you're looking for a solid next step in motor claims, this role gives you the training, support and long-term progression you need
Dec 05, 2025
Full time
Motor Claims Handler - Third Party Full-time or Part-time Permanent Egerton, Bolton 24,150 - 29,000 depending on experience MondayFriday, 9am5pm Flexible working available If youve worked in motor claims and want to build deeper experience in Third Party handling, this role offers a structured path, excellent support, and a friendly environment. What You'll Be Doing: Motor Claims Handler - Third Party Managing Third Party Vehicle Damage and Property Damage claims Prioritising your own caseload and keeping all parties updated Completing early-stage liability checks and investigations Liaising with insurers, suppliers, and accident management companies Providing an excellent service to customers and partners Spotting and reporting any potential fraud Working closely with colleagues to keep claims moving smoothly What You'll Need: Motor Claims Handler - Third Party Motor claims experience (TP/credit hire experience helpful but not essential) Strong customer service and communication skills Good IT skills and confidence learning new systems Ability to multitask and work accurately Great attention to detail and active listening skills CII qualification or desire to work towards it (fully supported) GCSE English & Maths (C/4 or above) or equivalent What's On Offer: Motor Claims Handler - Third Party Salary from 24,150 to 29,000 depending on experience Support with industry qualifications Holiday allowance that increases with service Birthday day off and seasonal shopping half-day Holiday sell scheme Contributory pension Casual dress + free branded clothing Free parking Cycle to Work scheme Performance bonuses for going above and beyond Supportive team culture and on-site wellbeing resources If you're looking for a solid next step in motor claims, this role gives you the training, support and long-term progression you need
Role: Total Loss Claims Handler Location: Liverpool Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays Salary: 25,877 to 29,777 Plus up to 1,500 performance related bonus per annum, once established within your role The Total Loss department is a fast paced and energetic department where no two days are the same. We are looking for people who enjoy engaging with customers and who can help us achieve the right outcome for both the customer and company. As a Total Loss Claims Handler, you will be responsible for assisting policyholders with their insurance claims and providing the highest standards of customer service, while ensuring that each incident is handled within appropriate time scales and professional manner. This is a fantastic role to start or enhance your career within the Insurance sector. Located in an amazing city centre location with fantastic views, transport links and very close to shops, restaurants, and many tourist attractions. What you will be doing: Proactively manage a portfolio of policyholder total loss claims through to settlement Complete thorough indemnity investigations out on all cases Work closely with the inhouse engineers to guarantee a fair settlement with the policy holder Ensure that all validated claims are processed within the agreed SLA s Provide excellent customer service level expectations, taking ownership of all inbound communication Show attention to detail in the handling of insurance claims and provide chronological notes for the customer Provide affective communication to the policyholder of all claims decision and progression of insurance claims Maintain affective diary management to reduce settlement time Expertly asses policy indemnity What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Motivated self-starter Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Candidates with experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant will all be considered.
Dec 05, 2025
Full time
Role: Total Loss Claims Handler Location: Liverpool Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays Salary: 25,877 to 29,777 Plus up to 1,500 performance related bonus per annum, once established within your role The Total Loss department is a fast paced and energetic department where no two days are the same. We are looking for people who enjoy engaging with customers and who can help us achieve the right outcome for both the customer and company. As a Total Loss Claims Handler, you will be responsible for assisting policyholders with their insurance claims and providing the highest standards of customer service, while ensuring that each incident is handled within appropriate time scales and professional manner. This is a fantastic role to start or enhance your career within the Insurance sector. Located in an amazing city centre location with fantastic views, transport links and very close to shops, restaurants, and many tourist attractions. What you will be doing: Proactively manage a portfolio of policyholder total loss claims through to settlement Complete thorough indemnity investigations out on all cases Work closely with the inhouse engineers to guarantee a fair settlement with the policy holder Ensure that all validated claims are processed within the agreed SLA s Provide excellent customer service level expectations, taking ownership of all inbound communication Show attention to detail in the handling of insurance claims and provide chronological notes for the customer Provide affective communication to the policyholder of all claims decision and progression of insurance claims Maintain affective diary management to reduce settlement time Expertly asses policy indemnity What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Motivated self-starter Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Candidates with experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant will all be considered.
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image
Dec 05, 2025
Full time
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image
