Napoleons Casino, Restaurant & Bar, Manchester
Manchester, Lancashire
Napoleons Casino & Restaurant Manchester is looking for an enthusiastic and dedicated full time Experienced Dealer Inspector. Napoleons Casinos & Restaurants are operated by a privately owned UK family business, The A & S Leisure Group Limited, with over 50 years in the leisure and hospitality sector. We have a commitment to providing first class venues and outstanding customer service for our clientele. Our Group employs over 650 people across 7 leisure & entertainment businesses. Job Summary The successful candidate should have good all-round experience and knowledge of leading small a team within the Casino industry and the ability to be able to ensure the efficient and effective running of the Gaming Pit within the constraints of all Legislation. Have excellent communication skills and work well within a small enthusiast team and on their own. To ensure compliance with Legislation and company procedures in respect of Gambling Commission's LCCP and including Health & Safety in the workplace and public areas at all times. Ensuring compliance with all Data Protection Legislation. To ensure all gaming operations are carried out to the highest standard of efficiency, security, and customer service (especially that the proper supervision of gaming at tables is carried out to ensure that the integrity of the gaming is not compromised) in accordance with: The policies and procedures contained in this Manual of Gaming Procedures. The Gambling Act 2005, the Gambling Commission's Licence Conditions and Codes of Practice (LCCP) and the Money Laundering Regulations and Guidelines. Main Duties To have a sound knowledge of all aspects of Gaming. To understand procedures re cash chips and floats. To ensure that all monies and wagers are clearly and audibly announced in accordance with the gaming procedures. To accept and give any advice and directions as required. To report any discrepancies or any incidents of a doubtful nature to the Inspector, Pit Boss or a Manager. To communicate with all gaming colleagues whilst dealing to ensure smoothness and efficiency in the running of the gaming tables ensuring all relevant information is given. To be prepared to be involved in the cash count during operations and box duties when required. To bear in mind at all times the company's obligations regarding Social Responsibility. To report any Key Event to the Commission in line with the conditions imposed on Personal Licensees. Person Specification: Able to work on own initiative. PFL accreditation with the Gambling Commission. Must be willing to work varied shifts and follow instructions as well as giving clear communication to the management team. Excellent communication skills are essential. In return we will offer the successful applicant: Starting salary £13.42 per hour. 40-hour week - 4 x 10 hours shifts over 7days. Shifts will include evenings and weekends and will involve some late finishes. 22.4 days holiday Subsidised taxis home Chance of progression Great team environment Free staff meals whilst on duty Company pension scheme Applicants must be over 18 years old and able to demonstrate that they are able to work in the United Kingdom. Job Types: Full-time, Permanent Pay: From £13.42 per hour Additional pay: Tips Benefits: Company pension Discounted or free food Health & wellbeing programme Schedule: 10 hour shift Day shift Holidays Monday to Friday Night shift Overtime Weekend availability Experience: Dealer inspector: 1 year (required) Licence/Certification: PFL - Personal Function Licence (required) Work authorisation: United Kingdom (required) Work Location: In person
Dec 07, 2025
Full time
Napoleons Casino & Restaurant Manchester is looking for an enthusiastic and dedicated full time Experienced Dealer Inspector. Napoleons Casinos & Restaurants are operated by a privately owned UK family business, The A & S Leisure Group Limited, with over 50 years in the leisure and hospitality sector. We have a commitment to providing first class venues and outstanding customer service for our clientele. Our Group employs over 650 people across 7 leisure & entertainment businesses. Job Summary The successful candidate should have good all-round experience and knowledge of leading small a team within the Casino industry and the ability to be able to ensure the efficient and effective running of the Gaming Pit within the constraints of all Legislation. Have excellent communication skills and work well within a small enthusiast team and on their own. To ensure compliance with Legislation and company procedures in respect of Gambling Commission's LCCP and including Health & Safety in the workplace and public areas at all times. Ensuring compliance with all Data Protection Legislation. To ensure all gaming operations are carried out to the highest standard of efficiency, security, and customer service (especially that the proper supervision of gaming at tables is carried out to ensure that the integrity of the gaming is not compromised) in accordance with: The policies and procedures contained in this Manual of Gaming Procedures. The Gambling Act 2005, the Gambling Commission's Licence Conditions and Codes of Practice (LCCP) and the Money Laundering Regulations and Guidelines. Main Duties To have a sound knowledge of all aspects of Gaming. To understand procedures re cash chips and floats. To ensure that all monies and wagers are clearly and audibly announced in accordance with the gaming procedures. To accept and give any advice and directions as required. To report any discrepancies or any incidents of a doubtful nature to the Inspector, Pit Boss or a Manager. To communicate with all gaming colleagues whilst dealing to ensure smoothness and efficiency in the running of the gaming tables ensuring all relevant information is given. To be prepared to be involved in the cash count during operations and box duties when required. To bear in mind at all times the company's obligations regarding Social Responsibility. To report any Key Event to the Commission in line with the conditions imposed on Personal Licensees. Person Specification: Able to work on own initiative. PFL accreditation with the Gambling Commission. Must be willing to work varied shifts and follow instructions as well as giving clear communication to the management team. Excellent communication skills are essential. In return we will offer the successful applicant: Starting salary £13.42 per hour. 40-hour week - 4 x 10 hours shifts over 7days. Shifts will include evenings and weekends and will involve some late finishes. 22.4 days holiday Subsidised taxis home Chance of progression Great team environment Free staff meals whilst on duty Company pension scheme Applicants must be over 18 years old and able to demonstrate that they are able to work in the United Kingdom. Job Types: Full-time, Permanent Pay: From £13.42 per hour Additional pay: Tips Benefits: Company pension Discounted or free food Health & wellbeing programme Schedule: 10 hour shift Day shift Holidays Monday to Friday Night shift Overtime Weekend availability Experience: Dealer inspector: 1 year (required) Licence/Certification: PFL - Personal Function Licence (required) Work authorisation: United Kingdom (required) Work Location: In person
Platform Manager (AWS) / London or Leeds (Hybrid) / up to 90,000 We're looking for an experienced Platform Manager to take full ownership of a mission-critical, cloud-native platform transforming the way the UK housing market operates. You'll lead the UK Platform Team, drive incident response, ensure stability, and champion observability and service governance - all while collaborating with global technology teams. Opportunities like this are rare: you'll help bring a proven digital housing platform to the UK, building the operational model from the ground up, setting standards, and shaping how the market works for years to come. If you thrive in platform operations, service delivery, and incident leadership - and want to make a real impact in a high-profile environment - this is your chance to lead a modern platform at the cutting edge of financial technology and help change an entire industry. What do we need from you? Proven experience in Platform Operations, leading on platform reliability Hands-on familiarity with: AWS, Linux, Terraform, CI/CD pipelines Monitoring/observability tech such as Grafana, Prometheus, Splunk, New Relic, PagerDuty Basic diagnostics using SQL/PostgreSQL Strong background managing P1 and P2 incidents Ability to lead small teams Exposure to risk, audit, DR/BCP, and working within regulated environments (FCA/PRA ideal, but not essential) Clear communication skills to collaborate with engineering, security, and senior stakeholders Role Overview You will lead the UK Platform Team, ensuring stable, secure, and high-performing platform operations. This includes incident leadership, platform monitoring, service governance, and alignment with UK regulatory expectations. You'll act as the UK operational bridge between local and global engineering and service teams. Key Focus Areas Own UK platform operations end-to-end - from daily stability and observability to releases, patching, and service transitions. Lead major incidents with confidence, driving fast technical triage, clear comms, and rapid service restoration. Lift platform performance by owning SLAs/KRIs, chairing UK-Global ops forums, and managing key vendors. Shape their technical excellence through smart monitoring, alerting, dashboards, DR/BCP readiness, and close collaboration with Engineering, Security, and Customer Support. Build and lead a high-performing Platform Team, setting culture and coaching engineers. Protect platform resilience by maintaining risk controls, supporting audits, and ensuring compliance with FCA/PRA expectations. What's in it for you? High-impact platform ownership Opportunity to shape the platform capability from the ground up, while providing global exposure Work at the cutting edge of technology, transforming the way the UK housing market operates for years to come Work in a modern cloud-native environment (AWS/Terraform/observability stack) Hybrid Leeds or London - working out as roughly 20-25 office days per year Up to 90,000 Applications for the role will close by Friday 28th November. If this role is of interest and you'd like to find out more, please get in touch with Dominic Brown / send your CV Platform Manager (AWS) / London or Leeds (Hybrid) / up to 90,000 "At Corecom, we don't just accept differences, we celebrate them and thrive on them for the benefit of our employees, our clients and our candidates. Internally, we thrive from our differences and want our employees to be proud to be themselves and proud to be Corecom. Externally, we utilise those differences
Dec 06, 2025
Full time
Platform Manager (AWS) / London or Leeds (Hybrid) / up to 90,000 We're looking for an experienced Platform Manager to take full ownership of a mission-critical, cloud-native platform transforming the way the UK housing market operates. You'll lead the UK Platform Team, drive incident response, ensure stability, and champion observability and service governance - all while collaborating with global technology teams. Opportunities like this are rare: you'll help bring a proven digital housing platform to the UK, building the operational model from the ground up, setting standards, and shaping how the market works for years to come. If you thrive in platform operations, service delivery, and incident leadership - and want to make a real impact in a high-profile environment - this is your chance to lead a modern platform at the cutting edge of financial technology and help change an entire industry. What do we need from you? Proven experience in Platform Operations, leading on platform reliability Hands-on familiarity with: AWS, Linux, Terraform, CI/CD pipelines Monitoring/observability tech such as Grafana, Prometheus, Splunk, New Relic, PagerDuty Basic diagnostics using SQL/PostgreSQL Strong background managing P1 and P2 incidents Ability to lead small teams Exposure to risk, audit, DR/BCP, and working within regulated environments (FCA/PRA ideal, but not essential) Clear communication skills to collaborate with engineering, security, and senior stakeholders Role Overview You will lead the UK Platform Team, ensuring stable, secure, and high-performing platform operations. This includes incident leadership, platform monitoring, service governance, and alignment with UK regulatory expectations. You'll act as the UK operational bridge between local and global engineering and service teams. Key Focus Areas Own UK platform operations end-to-end - from daily stability and observability to releases, patching, and service transitions. Lead major incidents with confidence, driving fast technical triage, clear comms, and rapid service restoration. Lift platform performance by owning SLAs/KRIs, chairing UK-Global ops forums, and managing key vendors. Shape their technical excellence through smart monitoring, alerting, dashboards, DR/BCP readiness, and close collaboration with Engineering, Security, and Customer Support. Build and lead a high-performing Platform Team, setting culture and coaching engineers. Protect platform resilience by maintaining risk controls, supporting audits, and ensuring compliance with FCA/PRA expectations. What's in it for you? High-impact platform ownership Opportunity to shape the platform capability from the ground up, while providing global exposure Work at the cutting edge of technology, transforming the way the UK housing market operates for years to come Work in a modern cloud-native environment (AWS/Terraform/observability stack) Hybrid Leeds or London - working out as roughly 20-25 office days per year Up to 90,000 Applications for the role will close by Friday 28th November. If this role is of interest and you'd like to find out more, please get in touch with Dominic Brown / send your CV Platform Manager (AWS) / London or Leeds (Hybrid) / up to 90,000 "At Corecom, we don't just accept differences, we celebrate them and thrive on them for the benefit of our employees, our clients and our candidates. Internally, we thrive from our differences and want our employees to be proud to be themselves and proud to be Corecom. Externally, we utilise those differences
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Dec 06, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Dec 06, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Dec 06, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Dec 06, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Job Title: Head of Security & Emergency Planning Location: This role can be based at either our Chelmsford or Cambridge campus but there is an expectation that the post holder will be visible across all campuses. Salary: £58,225 - £67,468 per year Job type: Full Time, Permanent Closing Date: 30/11/2025 About The University: The University is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. The University holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). The University's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK. About the role: The Safety & Security Department are part of the Office of the Secretary and Clerk which is one of the key Professional Services that support the operation of the university. The role of Head of Security & Emergency Planning is responsible for both the Strategic direction as well as the ongoing operational management of the Safety & Security Department. You will be responsible for a Safety & Security Department consisting of over 35 staff, including Duty Managers, Safety & Security Officers, Control Room Operators and Receptionists. You will be accountable for the security provision across four campuses: Cambridge Chelmsford, Writtle, and Peterborough. The Head of Security also has responsibility for external security contracts, such as the contract that provides additional resource for university events, including graduations, along with the CCTV and Access Control contracts. As the post holder you will also lead on Emergency Planning as part of your role, where you will plan and deliver an Annual Emergency Exercise. You will be a great communicator working with a variety of people, building strong working relationships both internally and externally. As a trusted partner you will deliver complex information sensitively and professionally to a wide and varied number of stakeholders both internal and external. You will be committed to continuous improvement and will look for new ways to improve the efficiency of the service. As an employer we encourage and welcome new ideas and innovations. It is expected that applicants for this role will have both security knowledge as well as experience of managing a large team in a customer facing role. If you have previous relevant experience, ideally gained in an education environment, competent IT skills, a customer-centric ethos and can demonstrate commitment to our values then we'd love to hear from you. If you have the ability to think innovatively, possess good interpersonal and negotiating skills and can uphold our values with the willingness to contribute to the collective life of the Service then we do hope you'll express an interest in joining us. To progress further you will have a minimum of a Higher degree plus demonstrable professional experience for the role or relevant professional/degree level qualification (Chartered where appropriate) and significant demonstrable professional experience for the role. Interviews will be held week commencing 8th December 2025. We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details. We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that the university will carry out online searches as part of the due diligence on short listed candidates. This appointment is subject to an enhanced level children's and adults barred list disclosure from the Disclosure and Barring Service. We value diversity at the university and welcome applications from all sections of the community. We have a responsibility to ensure that all employees are eligible to live and work in the UK. Committed to being inclusive and open to discuss flexible working. Please click on the APPLY button where you will be redirected to our website where you can find out more about this opportunity. Candidates with the experience or relevant job titles of: Director of Security and Resilience, Head of Corporate Security and Risk, Chief Security Officer, Director of Business Continuity and Operations, will also be considered for this role.
Dec 06, 2025
Full time
Job Title: Head of Security & Emergency Planning Location: This role can be based at either our Chelmsford or Cambridge campus but there is an expectation that the post holder will be visible across all campuses. Salary: £58,225 - £67,468 per year Job type: Full Time, Permanent Closing Date: 30/11/2025 About The University: The University is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. The University holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). The University's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK. About the role: The Safety & Security Department are part of the Office of the Secretary and Clerk which is one of the key Professional Services that support the operation of the university. The role of Head of Security & Emergency Planning is responsible for both the Strategic direction as well as the ongoing operational management of the Safety & Security Department. You will be responsible for a Safety & Security Department consisting of over 35 staff, including Duty Managers, Safety & Security Officers, Control Room Operators and Receptionists. You will be accountable for the security provision across four campuses: Cambridge Chelmsford, Writtle, and Peterborough. The Head of Security also has responsibility for external security contracts, such as the contract that provides additional resource for university events, including graduations, along with the CCTV and Access Control contracts. As the post holder you will also lead on Emergency Planning as part of your role, where you will plan and deliver an Annual Emergency Exercise. You will be a great communicator working with a variety of people, building strong working relationships both internally and externally. As a trusted partner you will deliver complex information sensitively and professionally to a wide and varied number of stakeholders both internal and external. You will be committed to continuous improvement and will look for new ways to improve the efficiency of the service. As an employer we encourage and welcome new ideas and innovations. It is expected that applicants for this role will have both security knowledge as well as experience of managing a large team in a customer facing role. If you have previous relevant experience, ideally gained in an education environment, competent IT skills, a customer-centric ethos and can demonstrate commitment to our values then we'd love to hear from you. If you have the ability to think innovatively, possess good interpersonal and negotiating skills and can uphold our values with the willingness to contribute to the collective life of the Service then we do hope you'll express an interest in joining us. To progress further you will have a minimum of a Higher degree plus demonstrable professional experience for the role or relevant professional/degree level qualification (Chartered where appropriate) and significant demonstrable professional experience for the role. Interviews will be held week commencing 8th December 2025. We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details. We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that the university will carry out online searches as part of the due diligence on short listed candidates. This appointment is subject to an enhanced level children's and adults barred list disclosure from the Disclosure and Barring Service. We value diversity at the university and welcome applications from all sections of the community. We have a responsibility to ensure that all employees are eligible to live and work in the UK. Committed to being inclusive and open to discuss flexible working. Please click on the APPLY button where you will be redirected to our website where you can find out more about this opportunity. Candidates with the experience or relevant job titles of: Director of Security and Resilience, Head of Corporate Security and Risk, Chief Security Officer, Director of Business Continuity and Operations, will also be considered for this role.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Dec 05, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Job Title: Registered Children's Home Manager Location: Castleford, Yorkshire (7-bed home) Salary: £51,331 - £63,553 + Bonus of 10% of salary reviewed annually, £2,500 on call bonus (approx. 10 weekends per year) + Attendance allowance £1,400 + bonus of 30% of salary accrued each year and paid as a future lump sum Contract Type: Permanent Celebrating Every Achievement, No Matter How Small SEND Inclusion Support partners with leading providers of Education and Care for children and young people across the UK. Working within our homes means becoming a central figure in a young person s daily life supporting them through challenges and celebrating their successes. As a Registered Children s Home Manager, you ll ensure the home provides the highest standards of care, offering security, consistency, and motivation for both staff and young people. This home in Castlefield, Yorkshire, caters specifically to young people with social, emotional, and mental health needs (SEMH), supported by a dedicated multi-disciplinary team of psychologists, occupational therapists, and clinical experts working together to achieve the best possible outcomes. Reaping the Rewards of Dedication Overseeing the day-to-day operations of a 7-bed home, you will ensure compliance with Ofsted standards and play a key role in empowering young people to thrive. From managing referrals to shaping the future of the home, you ll be part of the UK s leading provider of specialist education and care. What We Offer You We believe in recognising and rewarding your dedication. In return for your commitment, you ll receive a competitive package, including: Salary: Base salary of £51,331 - £63,553 Bonuses: Bonus of 10% of salary reviewed annually, £2,500 on call bonus (approx. 10 weekends per year) and Attendance allowance £1,400 You also receive a long-term incentive plan a bonus of 30% of salary accrued each year and paid as a future lump sum Private Health Insurance & Medical Cover (including optical and dental claim-back) Generous annual leave entitlement (7 weeks) Meals provided while on duty Comprehensive 4-week induction & ongoing training Career progression opportunities many of our Regional Managers are promoted internally Flexible benefits package (holiday, pension, life insurance) Employee wellbeing tools & assistance programme State-of-the-art working environments Recommend a Friend scheme earn £2,000 for each successful referral Be Your Authentic Self at Work We value individuality and diversity, both in our staff and young people. By embracing uniqueness, we empower our teams to inspire, encourage, and connect with those in our care. What We re Looking For Experience managing a children s home with a Good or Outstanding Ofsted rating A passionate, dedicated leader with a drive to make a positive impact Level 5 Diploma in Leadership and Management for Residential Childcare (England) Full UK driving licence (held for at least 12 months)
Dec 04, 2025
Full time
Job Title: Registered Children's Home Manager Location: Castleford, Yorkshire (7-bed home) Salary: £51,331 - £63,553 + Bonus of 10% of salary reviewed annually, £2,500 on call bonus (approx. 10 weekends per year) + Attendance allowance £1,400 + bonus of 30% of salary accrued each year and paid as a future lump sum Contract Type: Permanent Celebrating Every Achievement, No Matter How Small SEND Inclusion Support partners with leading providers of Education and Care for children and young people across the UK. Working within our homes means becoming a central figure in a young person s daily life supporting them through challenges and celebrating their successes. As a Registered Children s Home Manager, you ll ensure the home provides the highest standards of care, offering security, consistency, and motivation for both staff and young people. This home in Castlefield, Yorkshire, caters specifically to young people with social, emotional, and mental health needs (SEMH), supported by a dedicated multi-disciplinary team of psychologists, occupational therapists, and clinical experts working together to achieve the best possible outcomes. Reaping the Rewards of Dedication Overseeing the day-to-day operations of a 7-bed home, you will ensure compliance with Ofsted standards and play a key role in empowering young people to thrive. From managing referrals to shaping the future of the home, you ll be part of the UK s leading provider of specialist education and care. What We Offer You We believe in recognising and rewarding your dedication. In return for your commitment, you ll receive a competitive package, including: Salary: Base salary of £51,331 - £63,553 Bonuses: Bonus of 10% of salary reviewed annually, £2,500 on call bonus (approx. 10 weekends per year) and Attendance allowance £1,400 You also receive a long-term incentive plan a bonus of 30% of salary accrued each year and paid as a future lump sum Private Health Insurance & Medical Cover (including optical and dental claim-back) Generous annual leave entitlement (7 weeks) Meals provided while on duty Comprehensive 4-week induction & ongoing training Career progression opportunities many of our Regional Managers are promoted internally Flexible benefits package (holiday, pension, life insurance) Employee wellbeing tools & assistance programme State-of-the-art working environments Recommend a Friend scheme earn £2,000 for each successful referral Be Your Authentic Self at Work We value individuality and diversity, both in our staff and young people. By embracing uniqueness, we empower our teams to inspire, encourage, and connect with those in our care. What We re Looking For Experience managing a children s home with a Good or Outstanding Ofsted rating A passionate, dedicated leader with a drive to make a positive impact Level 5 Diploma in Leadership and Management for Residential Childcare (England) Full UK driving licence (held for at least 12 months)
We are currently recruiting for a Security Duty Manager to join a team, working on a well known Government contract within Milton Keynes! This role is a full-time permanent contract , working Monday to Friday , earning £45,900 per annum click apply for full job details
Dec 03, 2025
Full time
We are currently recruiting for a Security Duty Manager to join a team, working on a well known Government contract within Milton Keynes! This role is a full-time permanent contract , working Monday to Friday , earning £45,900 per annum click apply for full job details
Worksop College and Ranby House
Worksop, Nottinghamshire
Head Groundsman Location: Worksop College and Ranby House, Nottinghamshire Contract Type: Permanent Salary: 30,000 Closing Date: 26 December 2025 Worksop College and Ranby House; one community set across two schools - educating children from age two to eighteen. We're proud of being a broad-ability school with a focus firmly on progress, recognising that every child has their own set of skills and abilities, whether it be academic, sporting, musical or otherwise. We believe that education is about more than the flight towards academic success, but about human flourishing. We want our students to be the very best version of themselves. If they are destined to attend an established University, here is where they will flourish, or if they are an outstanding sportsperson, here is where they will hone their skills. Perhaps they are a talented artist or musician, here is where they'd perfect their craft, but if these talents are yet to be revealed, here is where they'll be discovered. We are a remarkable school, in a stunning setting, with exceptional facilities and a talented teaching staff. At our school, what matters is the individual, their aspirations and their future. About the Role The Head of Grounds will autonomously manage, develop, and maintain all school grounds, sports pitches and external areas across Worksop College and Ranby House. The post holder will ensure high-quality playing surfaces, safe grounds, and an attractive school environment through effective planning, maintenance, and team leadership. Key Responsibilities Grounds & Sports Surface Management Liaise with Estates Manager, Head of Sport, and Prep School leadership to plan grounds preparation for sports fixtures and events Mark and over-mark pitches for cricket, rugby, football and other sporting activities Maintain optimal playing quality and grass care standards across all sports surfaces Manage and maintain artificial playing surfaces Ensure formal school gardens are planted and maintained to a high standard Maintain roads, paths and external areas, ensuring safety during snow, ice, leaf fall and other hazards Team Leadership & Management Lead and coordinate the workload of the grounds team Ensure all staff are fully trained and aware of safe working practices Conduct annual performance reviews, maintain attendance records and oversee daily operations Promote high standards of professionalism, uniform, and conduct among the team Health, Safety & Compliance Ensure all staff comply with Health & Safety regulations and complete risk assessments Oversee safe use, handling, storage and disposal of chemicals and pesticides Ensure safe working practices and appropriate use of PPE Investigate and report accidents and near misses Supervise contractors to ensure compliance with Health & Safety standards Financial & Resource Management Manage annual grounds budgets effectively, ensuring value for money Maintain accurate stock control of materials, equipment and machinery Participate in capital replacement planning and project development General Duties Undertake a full range of groundskeeping tasks as required Assist with emergency responses, such as flooding or adverse weather Support the setup of school events and activities Escort contractors and visitors as needed Maintain a proactive approach to site security and appearance Other Requirements Other reasonable tasks may be assigned by the Headmaster, in alignment with the role The role may evolve to meet changing school needs Safeguarding, Health & Safety, and Compliance All staff must comply with Health & Safety procedures and complete required training All accidents and near misses must be recorded All applicants are subject to full safeguarding checks, including enhanced DBS The post is exempt from the Rehabilitation of Offenders Act (1974) Worksop College is an equal opportunities employer Benefits Working at Worksop and Ranby House is as much about a lifestyle choice as it is about pursuing a satisfying career path. We have high expectations of our staff and reward with an attractive benefits package, which includes: Fee concessions for your children Workplace pension scheme Access to gym, sports hall and swimming pool Free meals provided when on duty Free onsite parking You may have experience in the following: Grounds Manager, Head Greenkeeper, Sports Turf Manager, Estates Grounds Supervisor, Groundskeeper, Grounds Maintenance Manager, Sports Grounds Manager, Turf Care Specialist, Grounds Supervisor, Head Gardener, etc. REF-(Apply online only)
Dec 02, 2025
Full time
Head Groundsman Location: Worksop College and Ranby House, Nottinghamshire Contract Type: Permanent Salary: 30,000 Closing Date: 26 December 2025 Worksop College and Ranby House; one community set across two schools - educating children from age two to eighteen. We're proud of being a broad-ability school with a focus firmly on progress, recognising that every child has their own set of skills and abilities, whether it be academic, sporting, musical or otherwise. We believe that education is about more than the flight towards academic success, but about human flourishing. We want our students to be the very best version of themselves. If they are destined to attend an established University, here is where they will flourish, or if they are an outstanding sportsperson, here is where they will hone their skills. Perhaps they are a talented artist or musician, here is where they'd perfect their craft, but if these talents are yet to be revealed, here is where they'll be discovered. We are a remarkable school, in a stunning setting, with exceptional facilities and a talented teaching staff. At our school, what matters is the individual, their aspirations and their future. About the Role The Head of Grounds will autonomously manage, develop, and maintain all school grounds, sports pitches and external areas across Worksop College and Ranby House. The post holder will ensure high-quality playing surfaces, safe grounds, and an attractive school environment through effective planning, maintenance, and team leadership. Key Responsibilities Grounds & Sports Surface Management Liaise with Estates Manager, Head of Sport, and Prep School leadership to plan grounds preparation for sports fixtures and events Mark and over-mark pitches for cricket, rugby, football and other sporting activities Maintain optimal playing quality and grass care standards across all sports surfaces Manage and maintain artificial playing surfaces Ensure formal school gardens are planted and maintained to a high standard Maintain roads, paths and external areas, ensuring safety during snow, ice, leaf fall and other hazards Team Leadership & Management Lead and coordinate the workload of the grounds team Ensure all staff are fully trained and aware of safe working practices Conduct annual performance reviews, maintain attendance records and oversee daily operations Promote high standards of professionalism, uniform, and conduct among the team Health, Safety & Compliance Ensure all staff comply with Health & Safety regulations and complete risk assessments Oversee safe use, handling, storage and disposal of chemicals and pesticides Ensure safe working practices and appropriate use of PPE Investigate and report accidents and near misses Supervise contractors to ensure compliance with Health & Safety standards Financial & Resource Management Manage annual grounds budgets effectively, ensuring value for money Maintain accurate stock control of materials, equipment and machinery Participate in capital replacement planning and project development General Duties Undertake a full range of groundskeeping tasks as required Assist with emergency responses, such as flooding or adverse weather Support the setup of school events and activities Escort contractors and visitors as needed Maintain a proactive approach to site security and appearance Other Requirements Other reasonable tasks may be assigned by the Headmaster, in alignment with the role The role may evolve to meet changing school needs Safeguarding, Health & Safety, and Compliance All staff must comply with Health & Safety procedures and complete required training All accidents and near misses must be recorded All applicants are subject to full safeguarding checks, including enhanced DBS The post is exempt from the Rehabilitation of Offenders Act (1974) Worksop College is an equal opportunities employer Benefits Working at Worksop and Ranby House is as much about a lifestyle choice as it is about pursuing a satisfying career path. We have high expectations of our staff and reward with an attractive benefits package, which includes: Fee concessions for your children Workplace pension scheme Access to gym, sports hall and swimming pool Free meals provided when on duty Free onsite parking You may have experience in the following: Grounds Manager, Head Greenkeeper, Sports Turf Manager, Estates Grounds Supervisor, Groundskeeper, Grounds Maintenance Manager, Sports Grounds Manager, Turf Care Specialist, Grounds Supervisor, Head Gardener, etc. REF-(Apply online only)
About the team The role of the Facility Management Unit is to ensure that the GLA's headquarters at City Hall, the GLA demised space at Union Street and the national heritage assets of Trafalgar Square and Parliament Square Gardens are managed effectivity, meet the needs of those using them and comply with statutory requirements, providing a suitable and safe environment for everyone. The responsibility for managing the Squares is set out in the Greater London Authority Act 1999 and covers the care, control, management and prevention of abuses. The Unit is split into 3 teams covering hard services (engineering, maintenance and infrastructure), support services (including security and accommodation) and amenities and events (including cleansing, porterage, catering and hospitality). Managing and delivering projects ranging from building works, refurbishments, events through to office moves are common across all 3 workstreams. About the role This role is the facilities specialist leading in project management and the day to day management and delivery of hard services and infrastructure facilities operations. This includes setting the standards, tone and culture for hard services to create a safe, welcoming and inclusive customer experience at the Authority's core sites at City Hall, Union Street, and the iconic listed sites at Trafalgar Square and Parliament Square Garden, Projects and Technical Services Deputise for the Facilities Managers and other Assistant Facilities Managers when required. Project management of infrastructure and building fabric projects, accommodation moves and changes, procurement of allocated facilities contracts and providing facilities management input into corporate projects such as high profile event and the GLA elections. Manage and oversee the capital project programme across the Authority's core sites, taking ownership of the projects calendar and liaising with the events team to deconflict programmes. Act as the technical specialist in Computer Aided Drawing systems, designing, editing and maintaining building drawings and developing and maintaining a suitable drawing filing system. Manage the technical services areas of the Computer Aided Facilities Management System. Analysing performance data, monitoring trends, and acting on findings and the preparation and execution of improvement plans. Training other members of staff and contractors in the use of FM IT systems. Facilities Operations Ensure compliance with building regulations and health and safety legislation and participate in risk assessment of all areas and activities under control of the job. Manage and coordinate the day to day delivery of outsourced Hard Services contracts ensuring compliance with terms, conditions and specifications, monitoring key performance indicators and overseeing and co-ordinating the work of their on-site teams, including: Building and fabric maintenance covering both planned preventative maintenance and reactive maintenance tasks. Conservation and protection of the listed national heritage sites and their statues, monuments and structures at Trafalgar Square and Parliament Square Gardens. Broadcasting and audio-visual services in direct support of the Authority's statutory meetings and the GLA Elections, including checking the operability of AV systems in the principle public meeting rooms and assisting and advising users, in conjunction with the broadcast contractor, with set-ups. Managing the utility contracts, ensuring continuity of supply and that the Authority is getting best value and meeting its carbon net zero commitments. Provide management and operational support to events and facilities operations at City Hall, Union Street, Trafalgar Squares, Parliament Square or at other locations, as and when required. Monitor quality and performance of FM hard services and technical building assets, analyse data, carry out trend analysis, benchmark services and act on findings. Budget monitoring of the services and projects for the areas of responsibility. Operations planning and managing Emergencies & Incidents Develop and implement Standard Operating Procedures (SOPs) and instructions for the areas of responsibility, that support operational plans and the facilities strategy, quality assuring service delivery and maintaining standards. Prepare and deliver operational emergency response and business continuity procedures for the areas of responsibility, including power outage response and recovery plans and creating aide memoires that support tactical plans. Act as the first line of management response in dealing with complaints and facilities or service failures at Authority sites and liaising with the appropriate FM workstream and implementing contingency procedures when required. Design and implement testing and exercising for the areas of responsibility, including fire evacuation exercises and leading on the co-ordination of providing technical building information to the emergency services during fire incidents. Participate as a member of the command and control cadre for emergencies and incidents. Participate in the out of hours Duty Officer and management rota for the Authority's premises at City Hall, Trafalgar Square and Parliament Square Gardens. Duty Building Manager Perform the role of the duty building manager, ensuring the building is presented to a high standard and that the services provided meet the Authority's operational requirements. Monitoring the general functioning and safety of the building and events, liaising with specialist service suppliers, relevant Facilities Managers and addressing any issues that need resolving or that are emerging. This will mainly focus on immediate operational needs and taking responsibility for events that take place in City Hall. This will mean having operational management control over other FM disciplines such as Reception/Helpdesk, Catering, Cleaning, Porterage, Broadcasting and Maintenance. Resolving service complaints and complex issues from internal and external event organisers and assisting them in delivering their activity in line with contracts/service levels. Carry out the duties of a Greater London Authority (GLA) warranted Enforcement Officer in relation to Trafalgar Square and Parliament Square and when required prepare evidence for prosecutions under the byelaws and Police Reform and Social Responsibility Act 2011. Attending court to give evidence as necessary. Staffing Responsible for managing one Facilities Officer. This includes all aspects of staff management, maintaining standards, ensuring that staff work in accordance with the SOPs, instructions, the Authority's policies and code of ethics. Carrying out recruitment, conducting performance reviews, monitoring and managing absence, carrying out return to works interviews after sickness, conducting informal guidance meetings, standard setting meetings and disciplinary investigations. Ensure that the Facilities Officer is trained and competent to carry out their roles, including any statutory or mandatory corporate training and maintaining training records. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Special Conditions This is predominantly an operational role that requires attendance in person at the Authority's core sites at City Hall, Union Street, Trafalgar Square or Parliament Square. Some occasional working from home is possible when carrying out planning and project work. The job holder will be required to qualify to become a warranted enforcement Officer in relation to the legislation covering Trafalgar Square and Parliament Square Gardens, within 4 months of commencing the role, training for this will be provided. The job holder must maintain a valid first aid at work qualification, or equivalent qualification appropriate to the workplace. The job holder must have personal resilience and maintain an appropriate level of physical fitness to carry out all aspects of the role including the ability to access plant rooms, read meters, climb ladders and move items of portable equipment and furniture should the need arise. This is a non-uniformed position. The job holder will be required to maintain a standard of personal appearance which is appropriate to a front of house role, and which is acceptable to the Facilities Manager - Hard Services. This requires the job holder to supply and wear their own formal business suit. The job holder will be required to participate in a duty manager rota to provide cover out of normal business hours, for which a special allowance is paid. When on call as the Duty Officer the job, holder must be within 4 hours travelling time from City Hall and fit for duty. What your day will look like Multi-tasking across a range of subject areas and prioritising your work Ensuring that City Hall and the GLA demised space at Union Street are available and that all the key services and facilities are operational. Working with the FM Helpdesk team and picking up any escalated issues. Liaising with the Facilities Operations Team Leader and Facilities Managers . click apply for full job details
Dec 01, 2025
Full time
About the team The role of the Facility Management Unit is to ensure that the GLA's headquarters at City Hall, the GLA demised space at Union Street and the national heritage assets of Trafalgar Square and Parliament Square Gardens are managed effectivity, meet the needs of those using them and comply with statutory requirements, providing a suitable and safe environment for everyone. The responsibility for managing the Squares is set out in the Greater London Authority Act 1999 and covers the care, control, management and prevention of abuses. The Unit is split into 3 teams covering hard services (engineering, maintenance and infrastructure), support services (including security and accommodation) and amenities and events (including cleansing, porterage, catering and hospitality). Managing and delivering projects ranging from building works, refurbishments, events through to office moves are common across all 3 workstreams. About the role This role is the facilities specialist leading in project management and the day to day management and delivery of hard services and infrastructure facilities operations. This includes setting the standards, tone and culture for hard services to create a safe, welcoming and inclusive customer experience at the Authority's core sites at City Hall, Union Street, and the iconic listed sites at Trafalgar Square and Parliament Square Garden, Projects and Technical Services Deputise for the Facilities Managers and other Assistant Facilities Managers when required. Project management of infrastructure and building fabric projects, accommodation moves and changes, procurement of allocated facilities contracts and providing facilities management input into corporate projects such as high profile event and the GLA elections. Manage and oversee the capital project programme across the Authority's core sites, taking ownership of the projects calendar and liaising with the events team to deconflict programmes. Act as the technical specialist in Computer Aided Drawing systems, designing, editing and maintaining building drawings and developing and maintaining a suitable drawing filing system. Manage the technical services areas of the Computer Aided Facilities Management System. Analysing performance data, monitoring trends, and acting on findings and the preparation and execution of improvement plans. Training other members of staff and contractors in the use of FM IT systems. Facilities Operations Ensure compliance with building regulations and health and safety legislation and participate in risk assessment of all areas and activities under control of the job. Manage and coordinate the day to day delivery of outsourced Hard Services contracts ensuring compliance with terms, conditions and specifications, monitoring key performance indicators and overseeing and co-ordinating the work of their on-site teams, including: Building and fabric maintenance covering both planned preventative maintenance and reactive maintenance tasks. Conservation and protection of the listed national heritage sites and their statues, monuments and structures at Trafalgar Square and Parliament Square Gardens. Broadcasting and audio-visual services in direct support of the Authority's statutory meetings and the GLA Elections, including checking the operability of AV systems in the principle public meeting rooms and assisting and advising users, in conjunction with the broadcast contractor, with set-ups. Managing the utility contracts, ensuring continuity of supply and that the Authority is getting best value and meeting its carbon net zero commitments. Provide management and operational support to events and facilities operations at City Hall, Union Street, Trafalgar Squares, Parliament Square or at other locations, as and when required. Monitor quality and performance of FM hard services and technical building assets, analyse data, carry out trend analysis, benchmark services and act on findings. Budget monitoring of the services and projects for the areas of responsibility. Operations planning and managing Emergencies & Incidents Develop and implement Standard Operating Procedures (SOPs) and instructions for the areas of responsibility, that support operational plans and the facilities strategy, quality assuring service delivery and maintaining standards. Prepare and deliver operational emergency response and business continuity procedures for the areas of responsibility, including power outage response and recovery plans and creating aide memoires that support tactical plans. Act as the first line of management response in dealing with complaints and facilities or service failures at Authority sites and liaising with the appropriate FM workstream and implementing contingency procedures when required. Design and implement testing and exercising for the areas of responsibility, including fire evacuation exercises and leading on the co-ordination of providing technical building information to the emergency services during fire incidents. Participate as a member of the command and control cadre for emergencies and incidents. Participate in the out of hours Duty Officer and management rota for the Authority's premises at City Hall, Trafalgar Square and Parliament Square Gardens. Duty Building Manager Perform the role of the duty building manager, ensuring the building is presented to a high standard and that the services provided meet the Authority's operational requirements. Monitoring the general functioning and safety of the building and events, liaising with specialist service suppliers, relevant Facilities Managers and addressing any issues that need resolving or that are emerging. This will mainly focus on immediate operational needs and taking responsibility for events that take place in City Hall. This will mean having operational management control over other FM disciplines such as Reception/Helpdesk, Catering, Cleaning, Porterage, Broadcasting and Maintenance. Resolving service complaints and complex issues from internal and external event organisers and assisting them in delivering their activity in line with contracts/service levels. Carry out the duties of a Greater London Authority (GLA) warranted Enforcement Officer in relation to Trafalgar Square and Parliament Square and when required prepare evidence for prosecutions under the byelaws and Police Reform and Social Responsibility Act 2011. Attending court to give evidence as necessary. Staffing Responsible for managing one Facilities Officer. This includes all aspects of staff management, maintaining standards, ensuring that staff work in accordance with the SOPs, instructions, the Authority's policies and code of ethics. Carrying out recruitment, conducting performance reviews, monitoring and managing absence, carrying out return to works interviews after sickness, conducting informal guidance meetings, standard setting meetings and disciplinary investigations. Ensure that the Facilities Officer is trained and competent to carry out their roles, including any statutory or mandatory corporate training and maintaining training records. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Special Conditions This is predominantly an operational role that requires attendance in person at the Authority's core sites at City Hall, Union Street, Trafalgar Square or Parliament Square. Some occasional working from home is possible when carrying out planning and project work. The job holder will be required to qualify to become a warranted enforcement Officer in relation to the legislation covering Trafalgar Square and Parliament Square Gardens, within 4 months of commencing the role, training for this will be provided. The job holder must maintain a valid first aid at work qualification, or equivalent qualification appropriate to the workplace. The job holder must have personal resilience and maintain an appropriate level of physical fitness to carry out all aspects of the role including the ability to access plant rooms, read meters, climb ladders and move items of portable equipment and furniture should the need arise. This is a non-uniformed position. The job holder will be required to maintain a standard of personal appearance which is appropriate to a front of house role, and which is acceptable to the Facilities Manager - Hard Services. This requires the job holder to supply and wear their own formal business suit. The job holder will be required to participate in a duty manager rota to provide cover out of normal business hours, for which a special allowance is paid. When on call as the Duty Officer the job, holder must be within 4 hours travelling time from City Hall and fit for duty. What your day will look like Multi-tasking across a range of subject areas and prioritising your work Ensuring that City Hall and the GLA demised space at Union Street are available and that all the key services and facilities are operational. Working with the FM Helpdesk team and picking up any escalated issues. Liaising with the Facilities Operations Team Leader and Facilities Managers . click apply for full job details
Allocations and Temporary Accommodation Service TEMPORARY ACCOMMODATION OFFICER To be accountable to the Senior Temporary Accommodation Officer for the management of Temporary Accommodation, including Council, Registered Providers, Private Sector Leased and Emergency Overnight Accommodation. For the provision of a tenancy and support service to homeless households To undertake the sign-up of applicants being admitted to temporary accommodation and to act as a point of contact in resolving any issues that arise. MAIN DUTIES: To identify and report repairs within Temporary Accommodation units to Property Services staff and other landlords, ensuring that accommodation is maintained to the highest possible standard. To have responsibility for visiting households that have been assisted with temporary or other housing options and for advising them on: payment of charges, tenure conditions and security, utilities, reporting of repairs and provision of furnishings. To carry out regular visits to all temporary accommodation units, both within and outside the borough, to ensure that properties are being occupied and are being maintained to the appropriate standard. To arrange for the termination or withdrawal of a placement as required. To identify service users with support needs and refer them to appropriate support or resettlement services. To liaise closely with support services industry statutory agencies to ensure that the needs of vulnerable applicants are identified and assessed. To be aware of safeguarding (children s & adults) procedures and monitor, record and discuss any concerns with a manager / relevant agencies. Also take appropriate action when necessary, always in conjunction with a manager . To provide reports on casework as requested by the Senior Temporary Accommodation Officer. To ensure that comprehensive and accurate records are kept of all customer contacts and casework updating IT and/or manual systems as required. To ensure the effective collection of rent, charges and arrears and for taking appropriate action to ensure that loss of income is kept under control and that performance meets DHS targets. To offer advice and assistance to customers on a range of matters, including: allocations and choice based lettings, housing options, welfare and housing benefits, homelessness assessments, tenancy conditions and provision of support. To contact other internal and external agencies on their behalf as necessary. To liaise with Housing Benefits, Benefits Agency and employers in order to assist in the collection of rent and other charges. To be responsible for the verification of documents required by housing benefits to enable them to meet their statutory duty when assessing payments of benefit. To issue Notice to Quits and be responsible for taking appropriate legal action when necessary. To compile legal statements for court attendance and to represent the Council at proceedings. To have a good knowledge of court procedures. To coordinate all services required when obtaining possession of a property. To deal with breaches of conditions of tenancy including nuisance and racial harassment. To interview tenants, leaseholders and homeowners as necessary, determining remedial action, and dealing with complaints. To attend allocations interviews in order to advise customers of the conditions of tenancy, and to provide information for them on the property including provision of furniture and equipment and availability of local amenities and services. To ensure that the tenancy or licence agreement is completed and to input details of allocations onto computerised systems. To assist occupiers moving into permanent accommodation by advising on removal arrangements, social fund and other benefits. To arrange for accounts to come off charge, the collection of keys and for organising the renewal of door locks as necessary To assist in the identification of properties that could be used as temporary accommodation and the hand back of dwellings no longer required for use as temporary accommodation. To investigate cases of abandoned property, unauthorised occupation and sub-letting occurring in Council owned temporary accommodation, taking the appropriate action to resolve the problem. To respond to enquiries and complaints including from elected members and external agencies, ensuring that responses meet quality standards and are completed within performance target timescales. To assist in statistical monitoring, customer surveys, consultation activities or other exercises to increase the effectiveness of the service. To assist in the training and induction of staff as requested by the Senior Temporary Accommodation Officer. To attend training sessions, development, supervision and casework meetings as requested by the Senior Temporary Accommodation Officer. To have a working knowledge of legislation and policy in relation to homelessness, allocations and tenancy rights. To be responsible for the distribution of emergency cash payments in accordance with agreed procedures. As directed by the Senior Temporary Accommodation Officer, to undertake any other work appropriate to the level and general nature of the post s duties. To carry out all duties with due regard to the provision of health and safety regulations and legislation, the Councils Equal Opportunities and Customer Care policies, and the new technology Agreement. To participate in the Council s out of hour s standby rota, responding to homeless emergencies as well as problems that arise in temporary accommodation and supported housing projects. The standard hours of work for this post will total a minimum of 35 hours per week. Obligatory
Oct 08, 2025
Seasonal
Allocations and Temporary Accommodation Service TEMPORARY ACCOMMODATION OFFICER To be accountable to the Senior Temporary Accommodation Officer for the management of Temporary Accommodation, including Council, Registered Providers, Private Sector Leased and Emergency Overnight Accommodation. For the provision of a tenancy and support service to homeless households To undertake the sign-up of applicants being admitted to temporary accommodation and to act as a point of contact in resolving any issues that arise. MAIN DUTIES: To identify and report repairs within Temporary Accommodation units to Property Services staff and other landlords, ensuring that accommodation is maintained to the highest possible standard. To have responsibility for visiting households that have been assisted with temporary or other housing options and for advising them on: payment of charges, tenure conditions and security, utilities, reporting of repairs and provision of furnishings. To carry out regular visits to all temporary accommodation units, both within and outside the borough, to ensure that properties are being occupied and are being maintained to the appropriate standard. To arrange for the termination or withdrawal of a placement as required. To identify service users with support needs and refer them to appropriate support or resettlement services. To liaise closely with support services industry statutory agencies to ensure that the needs of vulnerable applicants are identified and assessed. To be aware of safeguarding (children s & adults) procedures and monitor, record and discuss any concerns with a manager / relevant agencies. Also take appropriate action when necessary, always in conjunction with a manager . To provide reports on casework as requested by the Senior Temporary Accommodation Officer. To ensure that comprehensive and accurate records are kept of all customer contacts and casework updating IT and/or manual systems as required. To ensure the effective collection of rent, charges and arrears and for taking appropriate action to ensure that loss of income is kept under control and that performance meets DHS targets. To offer advice and assistance to customers on a range of matters, including: allocations and choice based lettings, housing options, welfare and housing benefits, homelessness assessments, tenancy conditions and provision of support. To contact other internal and external agencies on their behalf as necessary. To liaise with Housing Benefits, Benefits Agency and employers in order to assist in the collection of rent and other charges. To be responsible for the verification of documents required by housing benefits to enable them to meet their statutory duty when assessing payments of benefit. To issue Notice to Quits and be responsible for taking appropriate legal action when necessary. To compile legal statements for court attendance and to represent the Council at proceedings. To have a good knowledge of court procedures. To coordinate all services required when obtaining possession of a property. To deal with breaches of conditions of tenancy including nuisance and racial harassment. To interview tenants, leaseholders and homeowners as necessary, determining remedial action, and dealing with complaints. To attend allocations interviews in order to advise customers of the conditions of tenancy, and to provide information for them on the property including provision of furniture and equipment and availability of local amenities and services. To ensure that the tenancy or licence agreement is completed and to input details of allocations onto computerised systems. To assist occupiers moving into permanent accommodation by advising on removal arrangements, social fund and other benefits. To arrange for accounts to come off charge, the collection of keys and for organising the renewal of door locks as necessary To assist in the identification of properties that could be used as temporary accommodation and the hand back of dwellings no longer required for use as temporary accommodation. To investigate cases of abandoned property, unauthorised occupation and sub-letting occurring in Council owned temporary accommodation, taking the appropriate action to resolve the problem. To respond to enquiries and complaints including from elected members and external agencies, ensuring that responses meet quality standards and are completed within performance target timescales. To assist in statistical monitoring, customer surveys, consultation activities or other exercises to increase the effectiveness of the service. To assist in the training and induction of staff as requested by the Senior Temporary Accommodation Officer. To attend training sessions, development, supervision and casework meetings as requested by the Senior Temporary Accommodation Officer. To have a working knowledge of legislation and policy in relation to homelessness, allocations and tenancy rights. To be responsible for the distribution of emergency cash payments in accordance with agreed procedures. As directed by the Senior Temporary Accommodation Officer, to undertake any other work appropriate to the level and general nature of the post s duties. To carry out all duties with due regard to the provision of health and safety regulations and legislation, the Councils Equal Opportunities and Customer Care policies, and the new technology Agreement. To participate in the Council s out of hour s standby rota, responding to homeless emergencies as well as problems that arise in temporary accommodation and supported housing projects. The standard hours of work for this post will total a minimum of 35 hours per week. Obligatory
The Benefits Health and Wellbeing Plans - including our family-friendly maternity policy. Flexible financial supportwith instant access to earned and authorised wages. Benefits for all - vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. Excellent hourly pay rate The Role Carlisle Support Services is working with Olympia , our prestigious new client in West London, and we're looking for motivated, approachable, and dependable people to join our team. The Security Duty Manager will play a critical role in leading and developing a new team to successfully deliver security operations, ensuring a safe and secure environment for tenants, staff, and visitors. This role requires strong leadership, excellent customer service skills, and expertise in security technology to maintain high standards of service and protection. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to demonstrate and develop their management skills. Join our team and help to make a positive impact. We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Hands on and like to lead by example. Experienced in customer-facing roles. At least 18 years old - licence requirement by the Security Industry Authority. Punctual, dependable, flexible, and assured. SIA Guarding or Door Supervision licence holders. Able to work full-time shifts covering days, nights and weekends. Previous experience in managing a team within a security environment is required for this role. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Your core responsibilities will include Daily Security Operations & Leadership Lead and oversee daily security operations, ensuring a highly professional and responsive service. Lead shift briefings and shift de-briefs Manage team performance Complete end of shift handovers and reports Work closely with the Control Room Team Supervise security personnel, ensuring proper deployment and operational readiness. Lead and manage weekly security checks across the estate, reporting and resolving any vulnerabilities or risks. Emergency Response & Incident Management Act as the primary point of contact for all security-related incidents and emergencies during assigned shifts, providing clear direction and oversight throughout. Take command of incident and emergency response situations, ensuring appropriate escalation, coordination, and communication with tenants, staff, and emergency services. Lead the initial management of incident or crime scenes, preserving evidence, maintaining scene integrity, and ensuring accurate records are maintained. Ensure rapid, effective, and compliant responses to alarms, threats, and emergencies, following established estate protocols and dynamic risk assessment principles. Conduct thorough Post-Incident Reviews in accordance with the debriefing process, ensuring all relevant information is captured, analysed, and formally logged, including key findings and recommendations. Lead or support investigations into security incidents, working collaboratively with the Control Room team to ensure all evidence-such as CCTV footage, body-worn video, relevant logs, and witness statements-is correctly secured and documented in line with regulatory and evidential requirements Security Policy & Procedure Implementation Support the development and implementation of security policies, protocols, and procedures to ensure compliance and best practices. Ensure security teams adhere to legal and safety regulations. Conduct regular operational audits to ensure the service is in line with the security policy and strategy . Customer Service & Stakeholder Engagement Maintain a professional and approachable presence for tenants, staff, and visitors. Ensure the estates team provides exceptional customer service in line with the Estates Services Charter. Address security-related concerns promptly, ensuring stakeholders feel safe and supported. Security Technology & Compliance Support the training of staff across the shift in line with the training plan. Stay updated on advancements in security technology to enhance operational efficiency. Qualifications & Experience Proven experience as a Security Manager, Duty Manager, or similar leadership role. Strong knowledge of security protocols, emergency response, and risk management. Excellent leadership, decision-making, and crisis management skills. A friendly and professional manner, with exceptional customer service skills. This role is about more than just security. It's about making a difference through supporting our customers in our local communities. Leading and developing a team to provide a warm welcome, reassuring presence, and creating a safe environment for all. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive wo
Oct 08, 2025
Full time
The Benefits Health and Wellbeing Plans - including our family-friendly maternity policy. Flexible financial supportwith instant access to earned and authorised wages. Benefits for all - vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. Excellent hourly pay rate The Role Carlisle Support Services is working with Olympia , our prestigious new client in West London, and we're looking for motivated, approachable, and dependable people to join our team. The Security Duty Manager will play a critical role in leading and developing a new team to successfully deliver security operations, ensuring a safe and secure environment for tenants, staff, and visitors. This role requires strong leadership, excellent customer service skills, and expertise in security technology to maintain high standards of service and protection. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to demonstrate and develop their management skills. Join our team and help to make a positive impact. We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Hands on and like to lead by example. Experienced in customer-facing roles. At least 18 years old - licence requirement by the Security Industry Authority. Punctual, dependable, flexible, and assured. SIA Guarding or Door Supervision licence holders. Able to work full-time shifts covering days, nights and weekends. Previous experience in managing a team within a security environment is required for this role. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Your core responsibilities will include Daily Security Operations & Leadership Lead and oversee daily security operations, ensuring a highly professional and responsive service. Lead shift briefings and shift de-briefs Manage team performance Complete end of shift handovers and reports Work closely with the Control Room Team Supervise security personnel, ensuring proper deployment and operational readiness. Lead and manage weekly security checks across the estate, reporting and resolving any vulnerabilities or risks. Emergency Response & Incident Management Act as the primary point of contact for all security-related incidents and emergencies during assigned shifts, providing clear direction and oversight throughout. Take command of incident and emergency response situations, ensuring appropriate escalation, coordination, and communication with tenants, staff, and emergency services. Lead the initial management of incident or crime scenes, preserving evidence, maintaining scene integrity, and ensuring accurate records are maintained. Ensure rapid, effective, and compliant responses to alarms, threats, and emergencies, following established estate protocols and dynamic risk assessment principles. Conduct thorough Post-Incident Reviews in accordance with the debriefing process, ensuring all relevant information is captured, analysed, and formally logged, including key findings and recommendations. Lead or support investigations into security incidents, working collaboratively with the Control Room team to ensure all evidence-such as CCTV footage, body-worn video, relevant logs, and witness statements-is correctly secured and documented in line with regulatory and evidential requirements Security Policy & Procedure Implementation Support the development and implementation of security policies, protocols, and procedures to ensure compliance and best practices. Ensure security teams adhere to legal and safety regulations. Conduct regular operational audits to ensure the service is in line with the security policy and strategy . Customer Service & Stakeholder Engagement Maintain a professional and approachable presence for tenants, staff, and visitors. Ensure the estates team provides exceptional customer service in line with the Estates Services Charter. Address security-related concerns promptly, ensuring stakeholders feel safe and supported. Security Technology & Compliance Support the training of staff across the shift in line with the training plan. Stay updated on advancements in security technology to enhance operational efficiency. Qualifications & Experience Proven experience as a Security Manager, Duty Manager, or similar leadership role. Strong knowledge of security protocols, emergency response, and risk management. Excellent leadership, decision-making, and crisis management skills. A friendly and professional manner, with exceptional customer service skills. This role is about more than just security. It's about making a difference through supporting our customers in our local communities. Leading and developing a team to provide a warm welcome, reassuring presence, and creating a safe environment for all. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive wo
The Duty Security Manager (DSM) is required to command, coordinate and control day-to-day security operations at Sizewell C and Off Site Infrastructure (OSI), enabling the maintenance of situational awareness and deployment of appropriate resources to fulfil security tasks as required, ensuring compliance with our Nuclear and Security Industry regulated standards. This is a duty role, 24 hours a day, 365 days a year. Role holders will complete 12-hour shifts, on a rotation of 4-on-4-off, including days, nights, weekends and bank holidays. Your Time at Work £22.14 per hour Weekly Hours Average 42 hours per week, based on a 12 hour shift pattern rotating through days, nights and weekends Our Perfect Worker Key Responsibilities Be the G4S 'on duty' Security Operations Manager responsible for the following: - On behalf of the Main Development Site (MDS) and OSI Security Operations Managers, command, coordinate and control all day to day security operations at Sizewell C and associated sites, ensuring compliance with the Construction Site Security Plan (NSSP) and BS7499 standards - Ensure suitable security resources or assets are deployed in support of the SZC site emergency scheme and maintain an open, honest and trusting relationship with other site emergency scheme stakeholders - Lead the security team during silent hours, conduct notifications as required and when required lead site emergency arrangements as the Security Team Leader until relieved - Operationally lead, mentor and coach a team of on-duty security managers across the SZC estate - Maintain Data Protection - Liaise with, take guidance from and support the Security - Response Lead to ensure that the SZC SCR maintains constant situational awareness across the project security operation and when appropriate locates, gathers and records evidence as required in accordance with GDPR, ICO and G4S/SZC company policies and procedures - Liaise with the Community Safety Officer and ensure suitable security resources are deployed in response to security incidents to conduct post-incident enquiries to establish facts - Conduct shift briefings as advised - Understand, monitor and deliver service level requirements as per KPI's - Provide detailed reports as required - Assist reviewing Site Security Instructions as required - Assist in planning security operations and deliver the control function in execution. - Other tasks as allocated by Senior Management Skills and Competencies - Knowledge of Health & Safety procedures, policies and best working practices - Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills - Sound judgement and decision making, with a 'hands on', problem-solving approach, able to remain calm under pressure and take control of incidents - Innovative in approach, supportive and adaptable to change. Profile Educational Requirements/Qualifications - Formal Security qualification preferred but not essential - Minimum Level 3 educational qualification in Leadership & Management or equivalent Preferred Experience - A security professional with prior experience gained in a corporate, Critical National - Infrastructure, Police or Military environment - Experience of leading and supervising teams in a demanding environment - Enthusiastic and committed approach with a track record of building strong, trust-based relationships with colleagues and stakeholders at all levels - Experience of training and mentoring - Proven experience in a high tempo, operational theatre in a pressurised role Personal Qualities - Highest levels of integrity, respectfulness and professionalism - An engaging and proactive 'can do' attitude where successes and failures are shared - Doing what we say we are going to do and only committing to what can be done - Ability to plan ahead and share intelligence to prevent surprises Specific occupational requirements - Security Industry Authority (SIA) Licence (SG/DS/CP) - Ability to pass and hold National Security Clearance Vetting (NSV SC) - Driving Licence G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! Key Information and Benefits - Permanent Contract - 20 days leave per year. - G4S National Pension Scheme, - Dell, Vodafone and O2 discounts, - Perks at Work (national reward and discount scheme), - Aviva car, home and travel insurance discount, - Health Saturday Fund (health cash plan for you and your family) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Oct 08, 2025
Full time
The Duty Security Manager (DSM) is required to command, coordinate and control day-to-day security operations at Sizewell C and Off Site Infrastructure (OSI), enabling the maintenance of situational awareness and deployment of appropriate resources to fulfil security tasks as required, ensuring compliance with our Nuclear and Security Industry regulated standards. This is a duty role, 24 hours a day, 365 days a year. Role holders will complete 12-hour shifts, on a rotation of 4-on-4-off, including days, nights, weekends and bank holidays. Your Time at Work £22.14 per hour Weekly Hours Average 42 hours per week, based on a 12 hour shift pattern rotating through days, nights and weekends Our Perfect Worker Key Responsibilities Be the G4S 'on duty' Security Operations Manager responsible for the following: - On behalf of the Main Development Site (MDS) and OSI Security Operations Managers, command, coordinate and control all day to day security operations at Sizewell C and associated sites, ensuring compliance with the Construction Site Security Plan (NSSP) and BS7499 standards - Ensure suitable security resources or assets are deployed in support of the SZC site emergency scheme and maintain an open, honest and trusting relationship with other site emergency scheme stakeholders - Lead the security team during silent hours, conduct notifications as required and when required lead site emergency arrangements as the Security Team Leader until relieved - Operationally lead, mentor and coach a team of on-duty security managers across the SZC estate - Maintain Data Protection - Liaise with, take guidance from and support the Security - Response Lead to ensure that the SZC SCR maintains constant situational awareness across the project security operation and when appropriate locates, gathers and records evidence as required in accordance with GDPR, ICO and G4S/SZC company policies and procedures - Liaise with the Community Safety Officer and ensure suitable security resources are deployed in response to security incidents to conduct post-incident enquiries to establish facts - Conduct shift briefings as advised - Understand, monitor and deliver service level requirements as per KPI's - Provide detailed reports as required - Assist reviewing Site Security Instructions as required - Assist in planning security operations and deliver the control function in execution. - Other tasks as allocated by Senior Management Skills and Competencies - Knowledge of Health & Safety procedures, policies and best working practices - Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills - Sound judgement and decision making, with a 'hands on', problem-solving approach, able to remain calm under pressure and take control of incidents - Innovative in approach, supportive and adaptable to change. Profile Educational Requirements/Qualifications - Formal Security qualification preferred but not essential - Minimum Level 3 educational qualification in Leadership & Management or equivalent Preferred Experience - A security professional with prior experience gained in a corporate, Critical National - Infrastructure, Police or Military environment - Experience of leading and supervising teams in a demanding environment - Enthusiastic and committed approach with a track record of building strong, trust-based relationships with colleagues and stakeholders at all levels - Experience of training and mentoring - Proven experience in a high tempo, operational theatre in a pressurised role Personal Qualities - Highest levels of integrity, respectfulness and professionalism - An engaging and proactive 'can do' attitude where successes and failures are shared - Doing what we say we are going to do and only committing to what can be done - Ability to plan ahead and share intelligence to prevent surprises Specific occupational requirements - Security Industry Authority (SIA) Licence (SG/DS/CP) - Ability to pass and hold National Security Clearance Vetting (NSV SC) - Driving Licence G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! Key Information and Benefits - Permanent Contract - 20 days leave per year. - G4S National Pension Scheme, - Dell, Vodafone and O2 discounts, - Perks at Work (national reward and discount scheme), - Aviva car, home and travel insurance discount, - Health Saturday Fund (health cash plan for you and your family) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Outpatient Services Manager Outpatients Pre-Assessment Private Hospital St Anthony's Hospital Full-time Sutton Spire St Anthony's Hospital are looking for an experienced Outpatient Services Manager to lead our Outpatient and Pre-Assessment Services. The Outpatients & Pre Assessment Manager will be responsible for ensuring delivery of high quality and efficient outpatient & Pre-Operative assessment services, delivering key quality, performance and financial plans and service enhancements. Founded in 1904, Spire St Anthony's Hospital delivers care through skilled and dedicated staff working together. With a completed 27m development investment, we provide very high-quality healthcare to patients around Sutton, Epsom, Surrey and South London. We have six operating theatres coving a wide range of specialities and procedure including Ortho, Gynae and Cardio. There is an ITU department providing care and accommodating more complex patients. We have a number of developmental training courses and progression opportunities available for our ambitious employees. Duties and responsibilities - Lead, manage and develop the provision of outpatients & Pre Assessment services. - Manage the operational delivery of outpatients & Pre assessment services against Spire key performance indicators, ensuring the efficient running of the department. - Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies. - Develop own knowledge and skills and contribute to the development of others. - Promote best practice in health & safety and security. - Promote people's equality, diversity and rights. - Apply correct use of technology. - Seek and employ innovative methods of improving service delivery in line with the 5 CQC Key Lines of - Enquiry (KLOE); always aiming to achieve Good and Outstanding. - Adhere to all relevant healthcare standards and manage issues of governance and risk effectively. - To ensure that effective systems are in place to manage stocks according to financial instructions, efficient utilisation, intelligent ordering and to work closely with the Finance Director to ensure compliance with the above. - Ensure all audits/reviews of the departments and their performance are undertaken and implement action plans in response to findings. - To provide clinical leadership on development of new services. - Promote and maintain a close working relationship with external organisations to ensure standardisation and sharing of best practice. - To ensure that Clinical Governance and risk management are embedded within daily practice. - Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire Policies. - Undertake Human resource activities for all members of the team. - Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post. Who we're looking for: - Relevant Diploma or Degree - NMC Registration - Previous experience in an outpatients department at a senior level. - Experience of working unsupervised. - Experience of leading a team. - Ability to manage, motivate, support, develop and lead the department - A focus on positive patient and user experience - Able to work cohesively across clinical teams - Competent across a range of clinical management and leadership skills - Performance monitoring and reporting capabilities - Knowledge of appropriate standards and external bodies, such as the Care Quality Commission - Auditing skills across clinical standards and departments - Ability to implement continuous improvement initiatives Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: - 35 days annual leave inclusive of bank holidays - Employer and employee contributory pension with flexible retirement options - 'Spire for you' reward platform - discount and cashback for over 1000 retailers - Free Bupa wellness screening - Private medical insurance - Life assurance - Save an average of 50 per month with our free onsite car park We commit to our employees well-being through work life balance, on-going development, support and reward. Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: - Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Rebecca O'Neill on rebecca.o' Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
Oct 07, 2025
Full time
Outpatient Services Manager Outpatients Pre-Assessment Private Hospital St Anthony's Hospital Full-time Sutton Spire St Anthony's Hospital are looking for an experienced Outpatient Services Manager to lead our Outpatient and Pre-Assessment Services. The Outpatients & Pre Assessment Manager will be responsible for ensuring delivery of high quality and efficient outpatient & Pre-Operative assessment services, delivering key quality, performance and financial plans and service enhancements. Founded in 1904, Spire St Anthony's Hospital delivers care through skilled and dedicated staff working together. With a completed 27m development investment, we provide very high-quality healthcare to patients around Sutton, Epsom, Surrey and South London. We have six operating theatres coving a wide range of specialities and procedure including Ortho, Gynae and Cardio. There is an ITU department providing care and accommodating more complex patients. We have a number of developmental training courses and progression opportunities available for our ambitious employees. Duties and responsibilities - Lead, manage and develop the provision of outpatients & Pre Assessment services. - Manage the operational delivery of outpatients & Pre assessment services against Spire key performance indicators, ensuring the efficient running of the department. - Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies. - Develop own knowledge and skills and contribute to the development of others. - Promote best practice in health & safety and security. - Promote people's equality, diversity and rights. - Apply correct use of technology. - Seek and employ innovative methods of improving service delivery in line with the 5 CQC Key Lines of - Enquiry (KLOE); always aiming to achieve Good and Outstanding. - Adhere to all relevant healthcare standards and manage issues of governance and risk effectively. - To ensure that effective systems are in place to manage stocks according to financial instructions, efficient utilisation, intelligent ordering and to work closely with the Finance Director to ensure compliance with the above. - Ensure all audits/reviews of the departments and their performance are undertaken and implement action plans in response to findings. - To provide clinical leadership on development of new services. - Promote and maintain a close working relationship with external organisations to ensure standardisation and sharing of best practice. - To ensure that Clinical Governance and risk management are embedded within daily practice. - Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire Policies. - Undertake Human resource activities for all members of the team. - Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post. Who we're looking for: - Relevant Diploma or Degree - NMC Registration - Previous experience in an outpatients department at a senior level. - Experience of working unsupervised. - Experience of leading a team. - Ability to manage, motivate, support, develop and lead the department - A focus on positive patient and user experience - Able to work cohesively across clinical teams - Competent across a range of clinical management and leadership skills - Performance monitoring and reporting capabilities - Knowledge of appropriate standards and external bodies, such as the Care Quality Commission - Auditing skills across clinical standards and departments - Ability to implement continuous improvement initiatives Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: - 35 days annual leave inclusive of bank holidays - Employer and employee contributory pension with flexible retirement options - 'Spire for you' reward platform - discount and cashback for over 1000 retailers - Free Bupa wellness screening - Private medical insurance - Life assurance - Save an average of 50 per month with our free onsite car park We commit to our employees well-being through work life balance, on-going development, support and reward. Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: - Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Rebecca O'Neill on rebecca.o' Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
ICTS AVIATION OVERVIEW As its primary field of operation, ICTS has remained the premier supplier of aviation security services for over twenty-five years. In more recent years, ICTS has expanded its portfolio to incorporate a wide range of customer related services including above wing ground handling, airline representation and assistance for passengers with reduced mobility click apply for full job details
Oct 06, 2025
Full time
ICTS AVIATION OVERVIEW As its primary field of operation, ICTS has remained the premier supplier of aviation security services for over twenty-five years. In more recent years, ICTS has expanded its portfolio to incorporate a wide range of customer related services including above wing ground handling, airline representation and assistance for passengers with reduced mobility click apply for full job details
Our client are a leading manufacturer of precision parts for the aerospace industry. They are looking to add a dynamic Trade Compliance Manager to their team on a permanent basis. This would be a great fit for a meticulous individual who enjoys challenge and variety in their day to day. Trade Compliance Manager (ITAR) Permanent position Global manufacturer of precision components 10% matched pension, 25 days holiday & life assurance Relocation assistance This position requires significant experience with ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations and UK Customs Handling of Import & Export Freight (CHIEF) regulations. The Trade Compliance Manager will ensure that all trade compliance requirements are met, including managing the international shipping process, handling export and import documentation, and overseeing the use of licenses, exceptions, and exemptions. The role also involves conducting internal audits, providing internal training, developing and maintaining internal trade compliance processes and policies, and ensuring that compliance standards are consistently met.The Trade Compliance Manager will work closely with the Regional/Senior Trade Compliance Manager or Director to ensure the efficient and compliant operation of all trade activities at the site. KEY RESPONSIBILITIES: Comply with the Conduct Requirements and Export Compliance Manual/Handbook. Oversee trade compliance activities at the manufacturing location, ensuring full adherence to ITAR, EAR, UK Customs Handling of Import & Export Freight (CHIEF) regulations and other relevant export/import regulations. Maintain and enforce internal trade compliance processes and policies, ensuring they align with legal and regulatory requirements. Ensure the proper documentation is in place for international shipments, including Commercial Invoices, Customs Filings, Air Waybill (AWB),Ocean Waybill or Truck Waybill, export licenses, and any applicable exceptions or exemptions. Conduct regular internal audits of the site's trade compliance activities, identifying potential risks and implementing corrective actions as necessary. Provide internal training to site employees on trade compliance matters, ensuring they understand regulatory requirements and company policies. Develop and deliver training sessions to increase awareness of trade compliance practices across the site. Collaborate with the Regional/Senior Trade Compliance Manager or Director /DCM to develop and implement trade compliance procedures, controls, and best practices. Review and approve export and import documentation for accuracy and compliance with legal and company requirements. Manage and maintain export classification product matrix. Manage and maintain export licenses applications and management Work closely with internal teams (logistics, shipping, legal, etc.) to ensure the smooth processing of international shipments. Ensure compliance with all regulatory reporting requirements, including any needed filings for export licenses, customs clearance and recordkeeping. Responsible for Customs Duty Reduction Program such as Inward Processing Relief (IPR) Maintain and update site records to ensure compliance with internal policies and legal requirements. Monitor changes in export and import regulations and work with the leadership team to implement necessary changes to ensure continued compliance. Education/Experience: Bachelor's degree preferred and experience working in trade compliance Proven track record and experience in trade compliance, specifically with ITAR, EAR and UK Strategic Export Control List regulations. Experience working with the U.S. Department of State (ITAR) and the Department of Commerce (EAR) or equivalent. Knowledge of automated trade compliance systems and reporting platforms. Strong knowledge of UK Customs Handling of Import & Export Freight (CHIEF) regulations Strong knowledge of international shipping processes, including Commercial Invoices, Customs Clearance, Waybill (Air, Ocean or Truck), export/import licensing, and exception/exemption use. Experience conducting internal audits of trade compliance practices and implementing corrective actions. Ability to develop and deliver effective internal training programs on trade compliance topics. Experience in developing and implementing internal trade compliance processes, policies, and procedures. Familiarity with export licensing, export classification, and UK, EU, and U.S. Customs regulations. Strong problem-solving skills and the ability to make decisions under pressure. Ability to work independently and in a team Working Hours: Monday to Thursday 8am to 4:15pm Friday - 8am to 3pm Benefits 25 days annual leave plus bank holidays 10% matched pension 3x annual salary life assurance Profit related bonus scheme Please note this role will be site based and is subject to the International Traffic in Arms Regulations (ITAR) which requires the jobholder to obtain a UK Government Baseline Personnel Security Standard clearance .
Oct 06, 2025
Full time
Our client are a leading manufacturer of precision parts for the aerospace industry. They are looking to add a dynamic Trade Compliance Manager to their team on a permanent basis. This would be a great fit for a meticulous individual who enjoys challenge and variety in their day to day. Trade Compliance Manager (ITAR) Permanent position Global manufacturer of precision components 10% matched pension, 25 days holiday & life assurance Relocation assistance This position requires significant experience with ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations and UK Customs Handling of Import & Export Freight (CHIEF) regulations. The Trade Compliance Manager will ensure that all trade compliance requirements are met, including managing the international shipping process, handling export and import documentation, and overseeing the use of licenses, exceptions, and exemptions. The role also involves conducting internal audits, providing internal training, developing and maintaining internal trade compliance processes and policies, and ensuring that compliance standards are consistently met.The Trade Compliance Manager will work closely with the Regional/Senior Trade Compliance Manager or Director to ensure the efficient and compliant operation of all trade activities at the site. KEY RESPONSIBILITIES: Comply with the Conduct Requirements and Export Compliance Manual/Handbook. Oversee trade compliance activities at the manufacturing location, ensuring full adherence to ITAR, EAR, UK Customs Handling of Import & Export Freight (CHIEF) regulations and other relevant export/import regulations. Maintain and enforce internal trade compliance processes and policies, ensuring they align with legal and regulatory requirements. Ensure the proper documentation is in place for international shipments, including Commercial Invoices, Customs Filings, Air Waybill (AWB),Ocean Waybill or Truck Waybill, export licenses, and any applicable exceptions or exemptions. Conduct regular internal audits of the site's trade compliance activities, identifying potential risks and implementing corrective actions as necessary. Provide internal training to site employees on trade compliance matters, ensuring they understand regulatory requirements and company policies. Develop and deliver training sessions to increase awareness of trade compliance practices across the site. Collaborate with the Regional/Senior Trade Compliance Manager or Director /DCM to develop and implement trade compliance procedures, controls, and best practices. Review and approve export and import documentation for accuracy and compliance with legal and company requirements. Manage and maintain export classification product matrix. Manage and maintain export licenses applications and management Work closely with internal teams (logistics, shipping, legal, etc.) to ensure the smooth processing of international shipments. Ensure compliance with all regulatory reporting requirements, including any needed filings for export licenses, customs clearance and recordkeeping. Responsible for Customs Duty Reduction Program such as Inward Processing Relief (IPR) Maintain and update site records to ensure compliance with internal policies and legal requirements. Monitor changes in export and import regulations and work with the leadership team to implement necessary changes to ensure continued compliance. Education/Experience: Bachelor's degree preferred and experience working in trade compliance Proven track record and experience in trade compliance, specifically with ITAR, EAR and UK Strategic Export Control List regulations. Experience working with the U.S. Department of State (ITAR) and the Department of Commerce (EAR) or equivalent. Knowledge of automated trade compliance systems and reporting platforms. Strong knowledge of UK Customs Handling of Import & Export Freight (CHIEF) regulations Strong knowledge of international shipping processes, including Commercial Invoices, Customs Clearance, Waybill (Air, Ocean or Truck), export/import licensing, and exception/exemption use. Experience conducting internal audits of trade compliance practices and implementing corrective actions. Ability to develop and deliver effective internal training programs on trade compliance topics. Experience in developing and implementing internal trade compliance processes, policies, and procedures. Familiarity with export licensing, export classification, and UK, EU, and U.S. Customs regulations. Strong problem-solving skills and the ability to make decisions under pressure. Ability to work independently and in a team Working Hours: Monday to Thursday 8am to 4:15pm Friday - 8am to 3pm Benefits 25 days annual leave plus bank holidays 10% matched pension 3x annual salary life assurance Profit related bonus scheme Please note this role will be site based and is subject to the International Traffic in Arms Regulations (ITAR) which requires the jobholder to obtain a UK Government Baseline Personnel Security Standard clearance .
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Oct 05, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Oct 04, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!