Hilton Garage is one of the U.K.'s leading Car Supermarkets. We are a long-established, family-run business with three generations currently driving our growth and success. Rooted in strong values and a people-first culture, we are proud of our vibrant workplace and our tradition of promoting from within. Due to continued business expansion, we are seeking passionate, skilled, and like-minded Vehicle Technicians to join our team. Vehicle Technician are responsible for providing exceptional vehicle servicing and repairs by using the latest diagnostic technology and techniques to identify vehicle issues. What You'll Get in Return working as a Mechanic with us: Competitive Salary (£40k - £45k) + Bonus Structure Shift Work : Mix of 12-hour and 6-hour shifts across the week Overtime paid at time and a half Unused holiday entitlement can be claimed back and paid in addition to salary Training & Development : Access to continual professional development opportunities Workplace Pension (auto-enrolment) Employee Discounts across products and services Genuine Career Progression : Most of our senior leadership team began in entry-level roles What You'll Be Doing as a Vehicle Technician: Carrying out inspections, repairs, and maintenance on a wide range of vehicles. Diagnosing faults using the latest diagnostic equipment and methods. Completing servicing and mechanical repairs to a high standard. Ensuring all work is completed efficiently, safely, and in line with manufacturer standards. Providing input and sharing experience to contribute to our collaborative and skilled workshop team. What We're Looking For: NVQ Level 2/3 in Motor Vehicle, Car Mechanic Repair or equivalent. Time-served mechanics with strong references will also be considered. MOT certification is desirable but not essential - we offer alternative opportunities. Strong work ethic with a commitment to quality and attention to detail. Ability to work effectively in a fast-paced and collaborative environment Why Join Hilton Garage? We are a business built on experience, trust, and ambition. Our team is our greatest strength, and we're committed to nurturing talent and rewarding hard work. If you are passionate about cars, committed to excellence, and looking for a role with progression opportunities in a dynamic, family-run environment - we'd love to hear from you. Apply Today! Take the next step in your automotive career with a company that values your skills and supports your growth. Job Types: Full-time, Permanent Pay: £40,000.00-£45,000.00 per year Benefits: Canteen Employee discount Free parking On-site parking Experience: Vehicle technician : 2 years (required) Licence/Certification: Full UK driving licence (required) Vehicle Maintenance principles level 2 (required) Work Location: On the road
Dec 07, 2025
Full time
Hilton Garage is one of the U.K.'s leading Car Supermarkets. We are a long-established, family-run business with three generations currently driving our growth and success. Rooted in strong values and a people-first culture, we are proud of our vibrant workplace and our tradition of promoting from within. Due to continued business expansion, we are seeking passionate, skilled, and like-minded Vehicle Technicians to join our team. Vehicle Technician are responsible for providing exceptional vehicle servicing and repairs by using the latest diagnostic technology and techniques to identify vehicle issues. What You'll Get in Return working as a Mechanic with us: Competitive Salary (£40k - £45k) + Bonus Structure Shift Work : Mix of 12-hour and 6-hour shifts across the week Overtime paid at time and a half Unused holiday entitlement can be claimed back and paid in addition to salary Training & Development : Access to continual professional development opportunities Workplace Pension (auto-enrolment) Employee Discounts across products and services Genuine Career Progression : Most of our senior leadership team began in entry-level roles What You'll Be Doing as a Vehicle Technician: Carrying out inspections, repairs, and maintenance on a wide range of vehicles. Diagnosing faults using the latest diagnostic equipment and methods. Completing servicing and mechanical repairs to a high standard. Ensuring all work is completed efficiently, safely, and in line with manufacturer standards. Providing input and sharing experience to contribute to our collaborative and skilled workshop team. What We're Looking For: NVQ Level 2/3 in Motor Vehicle, Car Mechanic Repair or equivalent. Time-served mechanics with strong references will also be considered. MOT certification is desirable but not essential - we offer alternative opportunities. Strong work ethic with a commitment to quality and attention to detail. Ability to work effectively in a fast-paced and collaborative environment Why Join Hilton Garage? We are a business built on experience, trust, and ambition. Our team is our greatest strength, and we're committed to nurturing talent and rewarding hard work. If you are passionate about cars, committed to excellence, and looking for a role with progression opportunities in a dynamic, family-run environment - we'd love to hear from you. Apply Today! Take the next step in your automotive career with a company that values your skills and supports your growth. Job Types: Full-time, Permanent Pay: £40,000.00-£45,000.00 per year Benefits: Canteen Employee discount Free parking On-site parking Experience: Vehicle technician : 2 years (required) Licence/Certification: Full UK driving licence (required) Vehicle Maintenance principles level 2 (required) Work Location: On the road
HGV TECHNICIAN - Ely, Cambridgshire £3,000 signing bonus payable to direct candidates Salary up to £22 per hour (dependent upon skill set and experience) Rotating Shift:Monday to Friday - 0600hrs to 1400hrs/1400hrs to 2200hrsSaturday overtime available 0700hrs to and a half OWN YOUR FUTURE WITH VOLVO TRUCK & BUS Are you ready to take the next step in your career? At Volvo Truck and Bus, we're looking for skilled and ambitious HGV Technicians to join our growing team! This is more than just a job, it's a long-term career path with world class training, clear development pathways, and the opportunity to work with one of the most respected brands in the industry Why join us? At Volvo Truck & Bus we invest heavily in our technicians. Here's just some of the training we can offer you: Electrics Level 1 & 2 E-Mobility Training (future-focused EV systems) Oscilloscope Diagnostics Training Technicians are trained to a minimum Volvo Bronze Level Opportunities to progress to Silver, and Gold Level accreditation We can offer you Salary up to £22 per hour dependent upon qualifications and experience 25 days holiday + bank holidays raising to 30 days with service and a half Mon to Sat - double times Sundays/bank hols! Generous Pension Plan Health cash plan + access to dental insurance Extended maternity/adoption/paternity leave Maternity & Adoption Leave 6 months full pay moving to 6 months half pay Paternity 2 weeks leave with further 3 weeks in first 3 years Cash savings plan Employee savings and retail discounts Ignition, our electric vehicle salary sacrifice scheme Cycle to work scheme Career development opportunities, along with training plans managed through our in-house Technical training team. Support for you and your family through an online Wellbeing centre What you'll bring Fully qualified HGV Technician (City & Guilds / NVQ Level 3 or equivalent). Experience working with HGVs or commercial vehicles. Strong diagnostic and problem solving skills. A team player with a proactive attitude. Valid UK driving licence (HGV licence desirable but not essential) What will you do Carry out service, maintenance, and repair work on Volvo HGVs to the highest standards. Diagnose and rectify vehicle faults using modern diagnostic equipment. Perform safety inspections, MOT preparations, and routine maintenance. Ensure all work is completed efficiently, safely, and in line with manufacturer standards. Maintain a clean and organised working environment We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people - to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
Dec 07, 2025
Full time
HGV TECHNICIAN - Ely, Cambridgshire £3,000 signing bonus payable to direct candidates Salary up to £22 per hour (dependent upon skill set and experience) Rotating Shift:Monday to Friday - 0600hrs to 1400hrs/1400hrs to 2200hrsSaturday overtime available 0700hrs to and a half OWN YOUR FUTURE WITH VOLVO TRUCK & BUS Are you ready to take the next step in your career? At Volvo Truck and Bus, we're looking for skilled and ambitious HGV Technicians to join our growing team! This is more than just a job, it's a long-term career path with world class training, clear development pathways, and the opportunity to work with one of the most respected brands in the industry Why join us? At Volvo Truck & Bus we invest heavily in our technicians. Here's just some of the training we can offer you: Electrics Level 1 & 2 E-Mobility Training (future-focused EV systems) Oscilloscope Diagnostics Training Technicians are trained to a minimum Volvo Bronze Level Opportunities to progress to Silver, and Gold Level accreditation We can offer you Salary up to £22 per hour dependent upon qualifications and experience 25 days holiday + bank holidays raising to 30 days with service and a half Mon to Sat - double times Sundays/bank hols! Generous Pension Plan Health cash plan + access to dental insurance Extended maternity/adoption/paternity leave Maternity & Adoption Leave 6 months full pay moving to 6 months half pay Paternity 2 weeks leave with further 3 weeks in first 3 years Cash savings plan Employee savings and retail discounts Ignition, our electric vehicle salary sacrifice scheme Cycle to work scheme Career development opportunities, along with training plans managed through our in-house Technical training team. Support for you and your family through an online Wellbeing centre What you'll bring Fully qualified HGV Technician (City & Guilds / NVQ Level 3 or equivalent). Experience working with HGVs or commercial vehicles. Strong diagnostic and problem solving skills. A team player with a proactive attitude. Valid UK driving licence (HGV licence desirable but not essential) What will you do Carry out service, maintenance, and repair work on Volvo HGVs to the highest standards. Diagnose and rectify vehicle faults using modern diagnostic equipment. Perform safety inspections, MOT preparations, and routine maintenance. Ensure all work is completed efficiently, safely, and in line with manufacturer standards. Maintain a clean and organised working environment We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people - to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
Heating Maintenance Team SupervisorAbout the RoleWe are seeking a highly skilled and motivated Commercial Heating Field Operations Technician/Supervisor to join our mechanical services division. You will support and oversee a team of operatives responsible for servicing, repairing, maintaining, and installing gas and heating systems across commercial plant rooms, dwellings, and client properties. The successful candidate must hold current Commercial Gas ACS qualifications, have strong on-the-job experience, and ideally bring previous supervisory experience. This is a hands on role requiring excellent technical knowledge, strong leadership, and a commitment to delivering high-quality service and compliance with industry regulations. Key Responsibilities Supervise, support, and monitor operatives delivering heating, gas, and plant maintenance services. Provide technical guidance, diagnostics support, and monitor work progress. Oversee service, repair, and breakdown activities on heating systems and associated plant. Ensure operatives have correct materials, tools, equipment, and resources for each job. Manage PPM and cyclical maintenance programmes with accurate record keeping. Monitor team performance, KPIs, first time fix rates, call backs, labour and material costs. Identify training needs and assist in developing engineer skills and competencies. Survey and estimate project works, managing all relevant admin processes. Ensure accurate use of PDA systems for parts, appointments, costings, and compliance documents. Monitor stock levels, material usage, and engineer resource allocation. Conduct site visits, job checks, and confirm compliance with Gas Safe and safety regulations. Liaise closely with admin teams, clients, and management to ensure smooth operations. Support and train apprentices and junior engineers as required. Complete reports, documentation, and quality audits within required timescales. Ensure appointment times and job completion targets are consistently met. Health & Safety Responsibilities Promote safe working practices and lead by example. Ensure all risk assessments are communicated and followed. Issue and monitor correct use of PPE and safety equipment. Carry out vehicle and equipment checks. Report all accidents, hazards, and near misses. Deliver toolbox talks and safety briefings. Ensure compliance with Gas Safe requirements and industry safety standards. Qualifications (Essential unless stated) Current Commercial Gas ACS qualifications: CCN1, CEN1/CENWAT, WAT1, CKR1, CPA1, CODNCO1, CDGA1, CIGA1, CORT1, ICPN1, TPCP1, BMP1, MET4 Gas Safety (Desirable) Asbestos Awareness IOSH Working Safely (or equivalent) Additional H&S training such as Manual Handling, First Aid, Working at Height (Desirable) Experience Strong on-the-job experience in commercial or domestic gas heating maintenance Supervisory or team-leading experience (preferred) Minimum 3 years experience in a similar role Experience diagnosing faults on gas central heating systems Experience in multi-site, high-volume, fast-paced environments Customer service experience (Desirable) Skills Full UK driving licence Excellent communication, leadership, and team coordination skills Strong problem solving and fault-finding capability Ability to work independently and collaboratively Flexible, organised, and able to manage changing workloads Technically competent and keen to stay up to date with industry developments Capable of working to deadlines and maintaining high service standards JBRP1_UKTJ
Dec 07, 2025
Full time
Heating Maintenance Team SupervisorAbout the RoleWe are seeking a highly skilled and motivated Commercial Heating Field Operations Technician/Supervisor to join our mechanical services division. You will support and oversee a team of operatives responsible for servicing, repairing, maintaining, and installing gas and heating systems across commercial plant rooms, dwellings, and client properties. The successful candidate must hold current Commercial Gas ACS qualifications, have strong on-the-job experience, and ideally bring previous supervisory experience. This is a hands on role requiring excellent technical knowledge, strong leadership, and a commitment to delivering high-quality service and compliance with industry regulations. Key Responsibilities Supervise, support, and monitor operatives delivering heating, gas, and plant maintenance services. Provide technical guidance, diagnostics support, and monitor work progress. Oversee service, repair, and breakdown activities on heating systems and associated plant. Ensure operatives have correct materials, tools, equipment, and resources for each job. Manage PPM and cyclical maintenance programmes with accurate record keeping. Monitor team performance, KPIs, first time fix rates, call backs, labour and material costs. Identify training needs and assist in developing engineer skills and competencies. Survey and estimate project works, managing all relevant admin processes. Ensure accurate use of PDA systems for parts, appointments, costings, and compliance documents. Monitor stock levels, material usage, and engineer resource allocation. Conduct site visits, job checks, and confirm compliance with Gas Safe and safety regulations. Liaise closely with admin teams, clients, and management to ensure smooth operations. Support and train apprentices and junior engineers as required. Complete reports, documentation, and quality audits within required timescales. Ensure appointment times and job completion targets are consistently met. Health & Safety Responsibilities Promote safe working practices and lead by example. Ensure all risk assessments are communicated and followed. Issue and monitor correct use of PPE and safety equipment. Carry out vehicle and equipment checks. Report all accidents, hazards, and near misses. Deliver toolbox talks and safety briefings. Ensure compliance with Gas Safe requirements and industry safety standards. Qualifications (Essential unless stated) Current Commercial Gas ACS qualifications: CCN1, CEN1/CENWAT, WAT1, CKR1, CPA1, CODNCO1, CDGA1, CIGA1, CORT1, ICPN1, TPCP1, BMP1, MET4 Gas Safety (Desirable) Asbestos Awareness IOSH Working Safely (or equivalent) Additional H&S training such as Manual Handling, First Aid, Working at Height (Desirable) Experience Strong on-the-job experience in commercial or domestic gas heating maintenance Supervisory or team-leading experience (preferred) Minimum 3 years experience in a similar role Experience diagnosing faults on gas central heating systems Experience in multi-site, high-volume, fast-paced environments Customer service experience (Desirable) Skills Full UK driving licence Excellent communication, leadership, and team coordination skills Strong problem solving and fault-finding capability Ability to work independently and collaboratively Flexible, organised, and able to manage changing workloads Technically competent and keen to stay up to date with industry developments Capable of working to deadlines and maintaining high service standards JBRP1_UKTJ
Are you passionate about IT? Do you have previous experience working within IT support? Are you a driver that lives locally to the Watford area? If so I'm recruiting for a fantastic organisation in the Watford area that are looking to add to their IT team. This opportunity would suit a candidate who has previous experience within IT support, a keen interest in IT, as well as someone who is a great team player with strong communication skills. Monday - Friday - 9am - 5pm Salary - 25,000 - 27,000 with some great benefits including some hybrid working Some of the duties will include: Working within a team to assist with support ticket resolution Assisting with the joiner/leaver/mover process Taking ownership of mobile device management Acting as first point of contact for IT support incidents, ensuring a timely resolution Administration of cloud and on-premises IT systems Providing IT equipment and running inductions for colleagues Communicate to colleagues how they support incidents are progressing Taking part in project work The suitable candidate: Previous experience within and a keen interest in IT Strong team player with the ability to make strong working relationships Strong communication skills on all levels Ability to work towards deadlines Prioritising day to day workload Must be able to drive due to location Local to the Watford area Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Dec 06, 2025
Full time
Are you passionate about IT? Do you have previous experience working within IT support? Are you a driver that lives locally to the Watford area? If so I'm recruiting for a fantastic organisation in the Watford area that are looking to add to their IT team. This opportunity would suit a candidate who has previous experience within IT support, a keen interest in IT, as well as someone who is a great team player with strong communication skills. Monday - Friday - 9am - 5pm Salary - 25,000 - 27,000 with some great benefits including some hybrid working Some of the duties will include: Working within a team to assist with support ticket resolution Assisting with the joiner/leaver/mover process Taking ownership of mobile device management Acting as first point of contact for IT support incidents, ensuring a timely resolution Administration of cloud and on-premises IT systems Providing IT equipment and running inductions for colleagues Communicate to colleagues how they support incidents are progressing Taking part in project work The suitable candidate: Previous experience within and a keen interest in IT Strong team player with the ability to make strong working relationships Strong communication skills on all levels Ability to work towards deadlines Prioritising day to day workload Must be able to drive due to location Local to the Watford area Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
IT Support Technician - Temporary - possible perm opportunity 16.00 - 17.00 p.h. Mansfield On-site Full-time, Temporary - March 2026 possible per opportunity Are you an experienced IT Support professional looking for a hands-on technical role within a busy IT environment? We're looking for two skilled IT Support Technicians to join our client on a fixed-term basis, supporting a major programme of work through to March 2026. These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. Key Responsibilities Provide responsive support across desktops, laptops, tablets, and smartphones, resolving incidents within agreed SLAs. Support large-scale Windows 11 rollouts, including imaging, data migration, configuration, and post-deployment assistance. Manage Azure/Entra ID and on-prem Active Directory, Microsoft 365, Teams, SharePoint, and Windows OS environments. Administer Windows and iOS devices using SCCM and Intune for updates, patching, configuration, and deployments. Support risk-based patching, mitigate vulnerabilities, and maintain high standards of infrastructure integrity and availability. Handle support and change requests, prioritising based on business impact and maintaining clear communication with users. Create and maintain accurate technical documentation to support efficient first- and second-line fix capabilities. Work in line with IT compliance standards, BCP/DR principles, and industry best practices. Deliver excellent support to users of varying technical ability, communicating clearly and professionally. Collaborate with internal teams and third-party providers, contributing to continuous improvement initiatives. What We're Looking For Strong technical support background within a professional IT environment Hands-on experience with Windows 11 deployment Proficiency with AD, Azure/Entra ID, M365, Teams, SharePoint Solid understanding of SCCM, Intune, and device management best practices Excellent communication and customer service skills Ability to work effectively as part of a team in a fast-paced environment Must be available on a temporary basis Don't miss out apply today Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion. Thank you for applying with us. TurnerFox Recruitment Team
Dec 06, 2025
Seasonal
IT Support Technician - Temporary - possible perm opportunity 16.00 - 17.00 p.h. Mansfield On-site Full-time, Temporary - March 2026 possible per opportunity Are you an experienced IT Support professional looking for a hands-on technical role within a busy IT environment? We're looking for two skilled IT Support Technicians to join our client on a fixed-term basis, supporting a major programme of work through to March 2026. These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. Key Responsibilities Provide responsive support across desktops, laptops, tablets, and smartphones, resolving incidents within agreed SLAs. Support large-scale Windows 11 rollouts, including imaging, data migration, configuration, and post-deployment assistance. Manage Azure/Entra ID and on-prem Active Directory, Microsoft 365, Teams, SharePoint, and Windows OS environments. Administer Windows and iOS devices using SCCM and Intune for updates, patching, configuration, and deployments. Support risk-based patching, mitigate vulnerabilities, and maintain high standards of infrastructure integrity and availability. Handle support and change requests, prioritising based on business impact and maintaining clear communication with users. Create and maintain accurate technical documentation to support efficient first- and second-line fix capabilities. Work in line with IT compliance standards, BCP/DR principles, and industry best practices. Deliver excellent support to users of varying technical ability, communicating clearly and professionally. Collaborate with internal teams and third-party providers, contributing to continuous improvement initiatives. What We're Looking For Strong technical support background within a professional IT environment Hands-on experience with Windows 11 deployment Proficiency with AD, Azure/Entra ID, M365, Teams, SharePoint Solid understanding of SCCM, Intune, and device management best practices Excellent communication and customer service skills Ability to work effectively as part of a team in a fast-paced environment Must be available on a temporary basis Don't miss out apply today Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion. Thank you for applying with us. TurnerFox Recruitment Team
At Amentum, we're not just solving problems; we're engineering the future. Our team is driven by an unyielding commitment to innovation, integrity, and collaboration, tackling some of the most significant challenges in science, security, and sustainability. If you're passionate about making a real impact and want to be part of a community that values ethical excellence, this is the place where your ambition can thrive. About the Opportunity We are seeking a dynamic and customer-focused Sedond-Line IT Support Technician to join our team at our UK Head Quarters, situated at our Birchwood Park, Warrington campus and comprising approximately seven buildings (the majority of business operations are conducted from a small subset of these offices). The other location is Theale, near Reading. You will be the local and friendly face of IT, providing essential on-site support to our end-users, ensuring smooth and efficient technology operations. This role requires a proactive individual with excellent problem-solving skills, a passion for customer service, and a willingness to contribute to a collaborative and positive work environment. Key Responsibilities Provide first-line technical support to end-users via ticketing system, drop-ins, and scheduled Tech Bars Diagnose and resolve hardware and software issues, including device swap-outs Deliver technical training and education to end-users during Tech Bar sessions Provide VIP support to key stakeholders. Technical Troubleshooting End User Compute (EUC), Networking, Applications, Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Act as local "hands & eyes" support for second and third-line support colleagues and external partners Assist with IT security incidents Collaborate with the Facilities Management team to maintain on-site service and physical security, e.g. building access control / building management system (BMS) Manage stock inventory of IT equipment General ticket management, ensuring all tickets are dealt with in a timely and professional manner Service Improvement and Collaboration: Essential Skills and Attributes Strong problem-solving and troubleshooting abilities Willingness to undertake funded and self-paced training, to enhance skills & experience Ability to work independently and as part of a team Ability to explain technical concepts to non-technical users Ability to work in a fast paced environment Experience with IT ticketing systems Basic networking knowledge Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, particularly Microsoft Azure Strong Microsoft 365 (inc. Office 365) skills and experience Experience with Video Conferencing and telephony systems. Our Culture Our values are built on a strong foundation of safety, integrity, and respect for every individual. People are at the heart of our mission, and we believe in supporting one another through a culture of care and collaboration. We strive to create a workplace where everyone feels they belong and can thrive. Supporting mental wellbeing and fostering a sense of connection are essential to how we work. When we embrace different perspectives and work together, we become more innovative, more agile, and more successful.
Dec 06, 2025
Full time
At Amentum, we're not just solving problems; we're engineering the future. Our team is driven by an unyielding commitment to innovation, integrity, and collaboration, tackling some of the most significant challenges in science, security, and sustainability. If you're passionate about making a real impact and want to be part of a community that values ethical excellence, this is the place where your ambition can thrive. About the Opportunity We are seeking a dynamic and customer-focused Sedond-Line IT Support Technician to join our team at our UK Head Quarters, situated at our Birchwood Park, Warrington campus and comprising approximately seven buildings (the majority of business operations are conducted from a small subset of these offices). The other location is Theale, near Reading. You will be the local and friendly face of IT, providing essential on-site support to our end-users, ensuring smooth and efficient technology operations. This role requires a proactive individual with excellent problem-solving skills, a passion for customer service, and a willingness to contribute to a collaborative and positive work environment. Key Responsibilities Provide first-line technical support to end-users via ticketing system, drop-ins, and scheduled Tech Bars Diagnose and resolve hardware and software issues, including device swap-outs Deliver technical training and education to end-users during Tech Bar sessions Provide VIP support to key stakeholders. Technical Troubleshooting End User Compute (EUC), Networking, Applications, Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Act as local "hands & eyes" support for second and third-line support colleagues and external partners Assist with IT security incidents Collaborate with the Facilities Management team to maintain on-site service and physical security, e.g. building access control / building management system (BMS) Manage stock inventory of IT equipment General ticket management, ensuring all tickets are dealt with in a timely and professional manner Service Improvement and Collaboration: Essential Skills and Attributes Strong problem-solving and troubleshooting abilities Willingness to undertake funded and self-paced training, to enhance skills & experience Ability to work independently and as part of a team Ability to explain technical concepts to non-technical users Ability to work in a fast paced environment Experience with IT ticketing systems Basic networking knowledge Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, particularly Microsoft Azure Strong Microsoft 365 (inc. Office 365) skills and experience Experience with Video Conferencing and telephony systems. Our Culture Our values are built on a strong foundation of safety, integrity, and respect for every individual. People are at the heart of our mission, and we believe in supporting one another through a culture of care and collaboration. We strive to create a workplace where everyone feels they belong and can thrive. Supporting mental wellbeing and fostering a sense of connection are essential to how we work. When we embrace different perspectives and work together, we become more innovative, more agile, and more successful.
At Amentum, we're not just solving problems; we're engineering the future. Our team is driven by an unyielding commitment to innovation, integrity, and collaboration, tackling some of the most significant challenges in science, security, and sustainability. If you're passionate about making a real impact and want to be part of a community that values ethical excellence, this is the place where your ambition can thrive. About the Opportunity We are seeking a dynamic and customer-focused Sedond-Line IT Support Technician to join our team at our office in Theale, near Reading. The other location is our UK Head Quarters, situated at our Birchwood Park, Warrington You will be the local and friendly face of IT, providing essential on-site support to our end-users, ensuring smooth and efficient technology operations. This role requires a proactive individual with excellent problem-solving skills, a passion for customer service, and a willingness to contribute to a collaborative and positive work environment. Key Responsibilities Provide first-line technical support to end-users via ticketing system, drop-ins, and scheduled Tech Bars Diagnose and resolve hardware and software issues, including device swap-outs Deliver technical training and education to end-users during Tech Bar sessions Provide VIP support to key stakeholders. Technical Troubleshooting End User Compute (EUC), Networking, Applications, Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Act as local "hands & eyes" support for second and third-line support colleagues and external partners Assist with IT security incidents Collaborate with the Facilities Management team to maintain on-site service and physical security, e.g. building access control / building management system (BMS) Manage stock inventory of IT equipment General ticket management, ensuring all tickets are dealt with in a timely and professional manner Service Improvement and Collaboration: Essential Skills and Attributes Strong problem-solving and troubleshooting abilities Willingness to undertake funded and self-paced training, to enhance skills & experience Ability to work independently and as part of a team Ability to explain technical concepts to non-technical users Ability to work in a fast paced environment Experience with IT ticketing systems Basic networking knowledge Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, particularly Microsoft Azure Strong Microsoft 365 (inc. Office 365) skills and experience Experience with Video Conferencing and telephony systems. Our Culture Our values are built on a strong foundation of safety, integrity, and respect for every individual. People are at the heart of our mission, and we believe in supporting one another through a culture of care and collaboration. We strive to create a workplace where everyone feels they belong and can thrive. Supporting mental wellbeing and fostering a sense of connection are essential to how we work. When we embrace different perspectives and work together, we become more innovative, more agile, and more successful.
Dec 06, 2025
Full time
At Amentum, we're not just solving problems; we're engineering the future. Our team is driven by an unyielding commitment to innovation, integrity, and collaboration, tackling some of the most significant challenges in science, security, and sustainability. If you're passionate about making a real impact and want to be part of a community that values ethical excellence, this is the place where your ambition can thrive. About the Opportunity We are seeking a dynamic and customer-focused Sedond-Line IT Support Technician to join our team at our office in Theale, near Reading. The other location is our UK Head Quarters, situated at our Birchwood Park, Warrington You will be the local and friendly face of IT, providing essential on-site support to our end-users, ensuring smooth and efficient technology operations. This role requires a proactive individual with excellent problem-solving skills, a passion for customer service, and a willingness to contribute to a collaborative and positive work environment. Key Responsibilities Provide first-line technical support to end-users via ticketing system, drop-ins, and scheduled Tech Bars Diagnose and resolve hardware and software issues, including device swap-outs Deliver technical training and education to end-users during Tech Bar sessions Provide VIP support to key stakeholders. Technical Troubleshooting End User Compute (EUC), Networking, Applications, Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Act as local "hands & eyes" support for second and third-line support colleagues and external partners Assist with IT security incidents Collaborate with the Facilities Management team to maintain on-site service and physical security, e.g. building access control / building management system (BMS) Manage stock inventory of IT equipment General ticket management, ensuring all tickets are dealt with in a timely and professional manner Service Improvement and Collaboration: Essential Skills and Attributes Strong problem-solving and troubleshooting abilities Willingness to undertake funded and self-paced training, to enhance skills & experience Ability to work independently and as part of a team Ability to explain technical concepts to non-technical users Ability to work in a fast paced environment Experience with IT ticketing systems Basic networking knowledge Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, particularly Microsoft Azure Strong Microsoft 365 (inc. Office 365) skills and experience Experience with Video Conferencing and telephony systems. Our Culture Our values are built on a strong foundation of safety, integrity, and respect for every individual. People are at the heart of our mission, and we believe in supporting one another through a culture of care and collaboration. We strive to create a workplace where everyone feels they belong and can thrive. Supporting mental wellbeing and fostering a sense of connection are essential to how we work. When we embrace different perspectives and work together, we become more innovative, more agile, and more successful.
IT Support Technician Up to 35k Commutable to Doncaster (On-site) A market leading organisation based near Doncaster is looking for an IT Support Technician to join the team on a full time basis. This role suits someone with solid first line and second line experience who enjoys a blend of user support and hands on infrastructure work in a fast paced environment. What you will be doing Delivering first line and second line support across the business Handling user issues across hardware software networks and general IT queries Supporting core infrastructure including servers networks and Office apps Troubleshooting Windows environments and keeping operations running smoothly Working closely with the wider tech team to resolve more complex issues What we are looking for Strong background in first line and second line support Good understanding of infrastructure networking and Windows environments Confident communicator who can support users at all levels Experience with Microsoft Dynamics ERP is desirable but not essential Comfortable commuting to the Doncaster area and being on site five days per week What you will get A stable and market leading business with room to grow Supportive team and structured development Broad exposure across tech and infrastructure If you want to join a forward thinking market leader and build your IT career reach out for more details
Dec 06, 2025
Full time
IT Support Technician Up to 35k Commutable to Doncaster (On-site) A market leading organisation based near Doncaster is looking for an IT Support Technician to join the team on a full time basis. This role suits someone with solid first line and second line experience who enjoys a blend of user support and hands on infrastructure work in a fast paced environment. What you will be doing Delivering first line and second line support across the business Handling user issues across hardware software networks and general IT queries Supporting core infrastructure including servers networks and Office apps Troubleshooting Windows environments and keeping operations running smoothly Working closely with the wider tech team to resolve more complex issues What we are looking for Strong background in first line and second line support Good understanding of infrastructure networking and Windows environments Confident communicator who can support users at all levels Experience with Microsoft Dynamics ERP is desirable but not essential Comfortable commuting to the Doncaster area and being on site five days per week What you will get A stable and market leading business with room to grow Supportive team and structured development Broad exposure across tech and infrastructure If you want to join a forward thinking market leader and build your IT career reach out for more details
IT Support Technician Up to 35k Commuitable to Doncaster (On-site) A market leading organisation based near Doncaster is looking for an IT Support Technician to join the team on a full time basis. This role suits someone with solid first line and second line experience who enjoys a blend of user support and hands on infrastructure work in a fast paced environment. What you will be doing Delivering first line and second line support across the business Handling user issues across hardware software networks and general IT queries Supporting core infrastructure including servers networks and Office apps Troubleshooting Windows environments and keeping operations running smoothly Working closely with the wider tech team to resolve more complex issues What we are looking for Strong background in first line and second line support Good understanding of infrastructure networking and Windows environments Confident communicator who can support users at all levels Experience with Microsoft Dynamics ERP is desirable but not essential Comfortable commuting to the Doncaster area and being on site five days per week What you will get A stable and market leading business with room to grow Supportive team and structured development Broad exposure across tech and infrastructure If you want to join a forward thinking market leader and build your IT career reach out for more details
Dec 06, 2025
Full time
IT Support Technician Up to 35k Commuitable to Doncaster (On-site) A market leading organisation based near Doncaster is looking for an IT Support Technician to join the team on a full time basis. This role suits someone with solid first line and second line experience who enjoys a blend of user support and hands on infrastructure work in a fast paced environment. What you will be doing Delivering first line and second line support across the business Handling user issues across hardware software networks and general IT queries Supporting core infrastructure including servers networks and Office apps Troubleshooting Windows environments and keeping operations running smoothly Working closely with the wider tech team to resolve more complex issues What we are looking for Strong background in first line and second line support Good understanding of infrastructure networking and Windows environments Confident communicator who can support users at all levels Experience with Microsoft Dynamics ERP is desirable but not essential Comfortable commuting to the Doncaster area and being on site five days per week What you will get A stable and market leading business with room to grow Supportive team and structured development Broad exposure across tech and infrastructure If you want to join a forward thinking market leader and build your IT career reach out for more details
Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Audio Visual Events Technician to be a key part of our London team, representing proAV and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client s experience. You will be responsible for all aspects of AV in relation to client s events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user s organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Provide Audio Visual Event Support. Carry out all aspects of the AV service prescribed in Event Function Sheets. Report all service shortcomings affecting Events Team to the AV Events Team Leader. Deliver a high standard of service in accordance with SLAs for the team. Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. Be fully conversant with H&S and First Aid procedures. Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed. Be proactive in suggesting new methods and techniques to improve efficiency. Travel across both sites. Other duties as required or assigned by company management Ensure mandatory compliance with information security policies, standards and procedures. Process enquiries to the Events team mailbox. Provide meeting room support when required Key skills: Minimum of (3) three years experience within a client facing Corporate AV Events field Ability to provide workings standards to the highest specification within a Corporate Head Office Building. Excellent computer skills and the ability to learn new software and systems. Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems. CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite Live experience of digital sound desks including microphone management and EQ Multi-camera control systems and vision mixing Crestron control systems including virtual and physical signal routing Video & Audio Conference experience including Point-Point and interactive Multipoint events Understanding of multiple display types including aspect ratios and video walls Basic stage lighting principles Excellent verbal and written communication skills. Expert PowerPoint user and knowledge of MS Windows About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Dec 06, 2025
Full time
Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Audio Visual Events Technician to be a key part of our London team, representing proAV and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client s experience. You will be responsible for all aspects of AV in relation to client s events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user s organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Provide Audio Visual Event Support. Carry out all aspects of the AV service prescribed in Event Function Sheets. Report all service shortcomings affecting Events Team to the AV Events Team Leader. Deliver a high standard of service in accordance with SLAs for the team. Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. Be fully conversant with H&S and First Aid procedures. Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed. Be proactive in suggesting new methods and techniques to improve efficiency. Travel across both sites. Other duties as required or assigned by company management Ensure mandatory compliance with information security policies, standards and procedures. Process enquiries to the Events team mailbox. Provide meeting room support when required Key skills: Minimum of (3) three years experience within a client facing Corporate AV Events field Ability to provide workings standards to the highest specification within a Corporate Head Office Building. Excellent computer skills and the ability to learn new software and systems. Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems. CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite Live experience of digital sound desks including microphone management and EQ Multi-camera control systems and vision mixing Crestron control systems including virtual and physical signal routing Video & Audio Conference experience including Point-Point and interactive Multipoint events Understanding of multiple display types including aspect ratios and video walls Basic stage lighting principles Excellent verbal and written communication skills. Expert PowerPoint user and knowledge of MS Windows About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Junior IT Support Engineer - 24,500 per annum - Driffield Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. I'm looking for a highly motivated Support Technician seeking to make an immediate impact to the organisation. The successful candidate will be responsible for providing 1st line IT support to our large customer base, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst managing user/customer expectation. To maintain the current and future business needs, in line with industry standards. Experience, Qualifications & Training: Customer focused with excellent interpersonal and communication skills (Essential). Hands on, flexible and pro-active approach with willingness to learn. Flair for problem solving and methodical approach to issue diagnosis (Essential). Team player who enjoys sharing knowledge with colleagues. Well organised with excellent time management skills and ability to work without supervision (Essential). Good working knowledge of MS Windows (Client devices). Understanding of MS Exchange and AD (Users and Computers). Experience of mobile device and application management across Microsoft, Apple and Android platforms (Desirable). 1-3 years previous customer facing support role, preferably technology related. A people person, who enjoys interacting and talking to people on a daily basis and can form strong relationships and connections. Principle accountabilities: Helping customers as soon as they walk into the door and being that first Point of call for all issues, prior to escalation. Talking to customers over the phone, in person or via chat / email to capture, record and resolve technical problems experienced. Maintain an accurate record of all issues encountered, the corrective steps undertaken and any resolutions found. Take ownership of customer issues and ensure they are carried through to completion (Where possible - if not escalated). Upkeep and stick to the agreed SLA (Service Level Agreement) within the business. To maintain the asset database ensuring costs are controlled, items are fully accounted for and available to honour departmental deliverables. To be able to have flexibility with varying day-shift patterns. To manage and contribute to strategic projects as identified by the Service Desk Manager. To report to the Service Desk manager about any potential arising trends within the Service Desk client, in order to establish trends per user, software or department. Any other ad hoc tasks as set by Service Desk Manager. Other Requirements: Full UK Driving License & access to your own transport The Package: If successful our client is offering a salary of up 24,500 per annum, favourable holiday allowance, company contributed pension scheme and opportunities for professional development including training and advancement. How to Apply: If you are interested in hearing more about this junior IT support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Dec 06, 2025
Full time
Junior IT Support Engineer - 24,500 per annum - Driffield Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. I'm looking for a highly motivated Support Technician seeking to make an immediate impact to the organisation. The successful candidate will be responsible for providing 1st line IT support to our large customer base, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst managing user/customer expectation. To maintain the current and future business needs, in line with industry standards. Experience, Qualifications & Training: Customer focused with excellent interpersonal and communication skills (Essential). Hands on, flexible and pro-active approach with willingness to learn. Flair for problem solving and methodical approach to issue diagnosis (Essential). Team player who enjoys sharing knowledge with colleagues. Well organised with excellent time management skills and ability to work without supervision (Essential). Good working knowledge of MS Windows (Client devices). Understanding of MS Exchange and AD (Users and Computers). Experience of mobile device and application management across Microsoft, Apple and Android platforms (Desirable). 1-3 years previous customer facing support role, preferably technology related. A people person, who enjoys interacting and talking to people on a daily basis and can form strong relationships and connections. Principle accountabilities: Helping customers as soon as they walk into the door and being that first Point of call for all issues, prior to escalation. Talking to customers over the phone, in person or via chat / email to capture, record and resolve technical problems experienced. Maintain an accurate record of all issues encountered, the corrective steps undertaken and any resolutions found. Take ownership of customer issues and ensure they are carried through to completion (Where possible - if not escalated). Upkeep and stick to the agreed SLA (Service Level Agreement) within the business. To maintain the asset database ensuring costs are controlled, items are fully accounted for and available to honour departmental deliverables. To be able to have flexibility with varying day-shift patterns. To manage and contribute to strategic projects as identified by the Service Desk Manager. To report to the Service Desk manager about any potential arising trends within the Service Desk client, in order to establish trends per user, software or department. Any other ad hoc tasks as set by Service Desk Manager. Other Requirements: Full UK Driving License & access to your own transport The Package: If successful our client is offering a salary of up 24,500 per annum, favourable holiday allowance, company contributed pension scheme and opportunities for professional development including training and advancement. How to Apply: If you are interested in hearing more about this junior IT support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
An exciting opportunity has arisen for an IT Service Desk Analyst to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents. As an IT Service Desk Analyst, you will be providing first and second-line technical support, resolving incidents and requests while ensuring the smooth operation of IT services for the organisation's internal users. This is a permanent role offering hybrid working options (1-2 days at home), a salary of £26,150 and benefits. Key Responsibilities: Providing 1st and 2nd line technical support to internal staff, ensuring all incidents are resolved in a timely manner. Following ITIL practices to manage and escalate incidents as required, in line with agreed service levels. Assisting with the setup and troubleshooting of hardware and software, particularly Microsoft-based systems and applications. Supporting internal customers in using IT tools, ensuring effective documentation and user guides are in place. Participating in IT projects and contributing to the continuous improvement of the service desk function. What We Are Looking For: Previously worked as an IT Service Desk Analyst, Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role. Proven experience in 1st and 2nd line IT service desk support. Background of working in ITIL frameworks and enterprise IT environments. Strong technical knowledge of Microsoft Windows, Microsoft Office, and Active Directory. Hands-on experience with hardware troubleshooting, particularly desktops and laptops. Installation, configuration, and troubleshooting of Microsoft Windows 7, 8.1, 10, and Office 2010, 2013, 2016. This is a fantastic opportunity to join a forward-thinking organisation in a role that offers both challenge and career growth. Don't miss out! Due to the nature of the organisation s public services, you will be expected to go through and obtain SC and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 3-4 years. Alternatively, already hold current SC security clearance. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Dec 06, 2025
Full time
An exciting opportunity has arisen for an IT Service Desk Analyst to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents. As an IT Service Desk Analyst, you will be providing first and second-line technical support, resolving incidents and requests while ensuring the smooth operation of IT services for the organisation's internal users. This is a permanent role offering hybrid working options (1-2 days at home), a salary of £26,150 and benefits. Key Responsibilities: Providing 1st and 2nd line technical support to internal staff, ensuring all incidents are resolved in a timely manner. Following ITIL practices to manage and escalate incidents as required, in line with agreed service levels. Assisting with the setup and troubleshooting of hardware and software, particularly Microsoft-based systems and applications. Supporting internal customers in using IT tools, ensuring effective documentation and user guides are in place. Participating in IT projects and contributing to the continuous improvement of the service desk function. What We Are Looking For: Previously worked as an IT Service Desk Analyst, Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role. Proven experience in 1st and 2nd line IT service desk support. Background of working in ITIL frameworks and enterprise IT environments. Strong technical knowledge of Microsoft Windows, Microsoft Office, and Active Directory. Hands-on experience with hardware troubleshooting, particularly desktops and laptops. Installation, configuration, and troubleshooting of Microsoft Windows 7, 8.1, 10, and Office 2010, 2013, 2016. This is a fantastic opportunity to join a forward-thinking organisation in a role that offers both challenge and career growth. Don't miss out! Due to the nature of the organisation s public services, you will be expected to go through and obtain SC and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 3-4 years. Alternatively, already hold current SC security clearance. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
SAGA Truck and Van have an exciting opportunity for a dedicated HGV Technician to join their fabulous team in Ashford We are offering an excellent salary package plus company benefits. SAGA Truck and Van is one of the largest Mercedes-Benz commercial vehicle dealerships in the UK. With sites across East Anglia, Hertfordshire, Essex and Kent, our facilities are staffed by experienced professionals who specialise in providing support to businesses of all shapes and sizes. Not only can we supply new and used trucks and vans, we also offer an array of aftersales services, including overnight vehicle servicing and MOTs, tacho calibration, genuine parts and much more. Do you have . A strong technical background in automotive repair and service? Experience with volume work? Able to work within a team? If your answers are YES then you may be the person, we have been looking for! Our Company Benefits: When you join us you'll have access to a comprehensive benefits package including: Performance-based bonus scheme Regular overtime opportunities Standout learning and development opportunities via the Mercedes Benz Technical Pathway 24 days' annual leave, plus bank holidays on top Company pension (Royal London) via a salary sacrifice scheme £20,000 death in service benefit Free staff parking Access to free, independent advice on finance, health, and wellbeing Company Healthcare Cashback Scheme, with a wellbeing programme via Simply Health Access to Hastee, a scheme that enables you to access a portion of your earned pay when you need it, on-demand. What will you be doing? Diagnosing, maintaining and repairing vehicle problems while adhering to Mercedes-Benz guidelines Servicing of vehicles to a high standard Working on electrical and mechanical systems Ability to use diagnostic equipment Carry out scheduled safety inspections and report any rectifications required Complete job cards clearly and accurately You must be capable of following the repair process from fault analysis to completion Repairing and replacing parts Checking vehicle subsystems Supporting other Technicians in the Workshop Who are we looking for? The successful candidate will have: A relevant formal qualification (City & Guilds / NVQ Level 3 in Vehicle Maintenance and Repair) with a proven track record in vehicle repair and servicing The ability to follow instructions and procedures A full UK driving licence The capability of working to the highest quality standards and a great team player and communication skills Excellent problem-solving skills and attention to detail Individuals with a strong technical background in automotive repair and service. The knowledge to use modern diagnostic equipment and maintain high standards of housekeeping As an HGV Technician, you thrive on problem-solving, taking pride in delivering a first-time fix working with pace and purpose. Join a flagship business, synonymous with Mercedes-Benz, offering standout benefits and career potential. At SAGA Truck and Van, an HGV Technician is no pigeon-hole job. Without you, business grinds to a halt. From emergency services to major supermarkets, vehicles need quality repairs. SAGA Truck & Van offers huge resources for professional growth. Across electrics, engines, diagnostics, and management, you'll have access to courses and qualifications. This is a rich and varied role, inclusive of engine rebuilds, maintenance and services, and signing vehicles off as roadworthy. You also need to log your work, digitally, on the job, as you do it. Interested? Click apply, submitting an up-to-date CV. We look forward to hearing from you. SAGA Truck and Van Ltd are committed to continuing its policy of equality in all aspects of employment and service Job Types: Full-time, Permanent Pay: £15.00-£22.50 per hour Benefits: Company pension Cycle to work scheme Free parking On-site parking Application question(s): Do you have a relevant NVQ level 3 or Equivalent? (please specify) Work authorisation: United Kingdom (required) Work Location: In person
Dec 06, 2025
Full time
SAGA Truck and Van have an exciting opportunity for a dedicated HGV Technician to join their fabulous team in Ashford We are offering an excellent salary package plus company benefits. SAGA Truck and Van is one of the largest Mercedes-Benz commercial vehicle dealerships in the UK. With sites across East Anglia, Hertfordshire, Essex and Kent, our facilities are staffed by experienced professionals who specialise in providing support to businesses of all shapes and sizes. Not only can we supply new and used trucks and vans, we also offer an array of aftersales services, including overnight vehicle servicing and MOTs, tacho calibration, genuine parts and much more. Do you have . A strong technical background in automotive repair and service? Experience with volume work? Able to work within a team? If your answers are YES then you may be the person, we have been looking for! Our Company Benefits: When you join us you'll have access to a comprehensive benefits package including: Performance-based bonus scheme Regular overtime opportunities Standout learning and development opportunities via the Mercedes Benz Technical Pathway 24 days' annual leave, plus bank holidays on top Company pension (Royal London) via a salary sacrifice scheme £20,000 death in service benefit Free staff parking Access to free, independent advice on finance, health, and wellbeing Company Healthcare Cashback Scheme, with a wellbeing programme via Simply Health Access to Hastee, a scheme that enables you to access a portion of your earned pay when you need it, on-demand. What will you be doing? Diagnosing, maintaining and repairing vehicle problems while adhering to Mercedes-Benz guidelines Servicing of vehicles to a high standard Working on electrical and mechanical systems Ability to use diagnostic equipment Carry out scheduled safety inspections and report any rectifications required Complete job cards clearly and accurately You must be capable of following the repair process from fault analysis to completion Repairing and replacing parts Checking vehicle subsystems Supporting other Technicians in the Workshop Who are we looking for? The successful candidate will have: A relevant formal qualification (City & Guilds / NVQ Level 3 in Vehicle Maintenance and Repair) with a proven track record in vehicle repair and servicing The ability to follow instructions and procedures A full UK driving licence The capability of working to the highest quality standards and a great team player and communication skills Excellent problem-solving skills and attention to detail Individuals with a strong technical background in automotive repair and service. The knowledge to use modern diagnostic equipment and maintain high standards of housekeeping As an HGV Technician, you thrive on problem-solving, taking pride in delivering a first-time fix working with pace and purpose. Join a flagship business, synonymous with Mercedes-Benz, offering standout benefits and career potential. At SAGA Truck and Van, an HGV Technician is no pigeon-hole job. Without you, business grinds to a halt. From emergency services to major supermarkets, vehicles need quality repairs. SAGA Truck & Van offers huge resources for professional growth. Across electrics, engines, diagnostics, and management, you'll have access to courses and qualifications. This is a rich and varied role, inclusive of engine rebuilds, maintenance and services, and signing vehicles off as roadworthy. You also need to log your work, digitally, on the job, as you do it. Interested? Click apply, submitting an up-to-date CV. We look forward to hearing from you. SAGA Truck and Van Ltd are committed to continuing its policy of equality in all aspects of employment and service Job Types: Full-time, Permanent Pay: £15.00-£22.50 per hour Benefits: Company pension Cycle to work scheme Free parking On-site parking Application question(s): Do you have a relevant NVQ level 3 or Equivalent? (please specify) Work authorisation: United Kingdom (required) Work Location: In person
Entity: Technology Job Family Group: Business Support Group Job Description: About bp bp is a global company that offers a world of opportunities for professionals as well as those starting out in their career. Were guided by our purpose and ambition to become a net zero company by 2050 or sooner, and help the world get there too. What does this mean for you? It means you can expect purposeful work, world-class training and the flexibility to realize your full potential. Not to mention the chance to join a company committed to delivering more sustainable energy for all. Ready to crack on? Your perfect job match awaits. About innovation analytics The global innovation analytics team has skills and technical expertise in analytical chemistry, materials science, product characterisation and computational sciences all performed within world class laboratory facilities in Pangbourne, Hull, Bochum and Shanghai. The team in Pangbourne are responsible for fast, high quality analytical testing and investigational analysis using state of the art instrumentation to support the bp business and to appraise and develop new low carbon technologies. Early careers experience at bp The One Science early careers programme provides arange of foundational career experiences and a gatewayto an exciting and rewarding career. This apprenticeship will be 2 years and 4 months long. During this time, youll work on different projects alongside learning day to day operations, to become a rounded professional. Alongside your formal apprenticeship, youll also complete our Elevate training programme which provides a framework of non-technical skills to support building personal effectiveness, helping you to grow both personally and professionally. Throughout the program youll have a dedicated support network to provide guidance on the program and advice on career development. Youll also be a key part of the bp early careers community, with events, socials and the opportunity to network with other early careers from across bp. Role and responsibilities As an apprentice you will join our multi-discipline team of discipline experts, scientists and technologists. We offer an exceptional working environment to learn and develop your skills set in an on-the-job setting, as well as supporting coordinated learning opportunities in areas such as health and safety. Working with us you will develop broad analytical laboratory skills, building confidence in providing accurate testing results that address specific project requirements. As your skills develop you will contribute to meeting technical and research needs, providing outstanding science, delivering routine and bespoke analysis and achieving research goals. You will spend your time in real working environments learning tangible skills whilst gaining a laboratory technician qualification. Skills and Knowledge Development Areas: Working safely in a laboratory environment, maintaining excellent housekeeping standards, appreciating workplace risks, and meeting regulatory compliance through following appropriate safety, environment, and risk management systems. Understanding and following procedures to meet the requirements of quality standards relevant to the workplace and safely operating analytical equipment. Demonstrating technical skills in the use of specified instrumentation and laboratory equipment, including calibration where required. Planning and preparing for laboratory tasks using the appropriate scientific techniques and methodologies. Producing reliable and accurate data and where required keep detailed records of laboratory work undertaken and results. Analysing, interpreting, and evaluating data using a range of computational modelling software. Understanding and applying statistical techniques for data presentation. Communicating scientific information appropriately including the sharing of results to the wider team and the use of the global laboratory information management systems. Recognising problems and applying appropriate scientific methods to identify root causes and achieve solutions. Apprentices will receive a programme of highly relevant supervised structured hands on training to develop the capabilities and range of skills that will be needed to perform work related activities within this environment. There is a strong emphasis on teamwork and the development of personal skills and behaviours. The research technologist apprenticeship will complete a two-year level 3 Laboratory Technician Apprenticeship course, leading to either a BTEC Level 3 Foundation Diploma in Applied Science or a Level 4 HNC depending on your previous academic attainment. Laboratory technician / Skills England For which the provider is likely to be CSR, however, may be subject to change. Level 3 Laboratory Technician - CSR Group Scientific Training Requirements To apply, you must be aged 18 or over at the start of the programme in September 2026. If youre studying A-levels or completing further education, you must be due to complete your qualification/s in 2026 (were unable to progress applications for students who will be part way through their studies when the programme starts). Youll also need to have: GCSE qualifications A -C or 9-4 in English, Maths and Science Candidates who wish to complete the level 4 HNC will also need to have A level Chemistry at grade C / BTEC Applied Science at Merit (32 UCAS points) Applicants with a relevant level 3 apprenticeship qualification will also be considered Qualifications should be checked to ensure the requisite points are met Calculate your UCAS Tariff points Undergraduate, Conservatoires UCAS In addition, under the apprenticeship levy rules, the following applies to all apprentices: Must be a citizen of an EEA/EU country (including the UK) and have lived in the EEA/EU for the last three years; OR if you are a non- EEA/EU citizen but have permission to live and work in the UK and have been ordinarily resident in the UK for the last three years?. Cannot already have a qualification at the same level or higher as the apprenticeship you are applying for?. Cannot be currently undertaking another professional qualification that is Government funded (e.g. another apprenticeship). This programme is designed for school / college leavers and other individuals who do not have a degree. If you have a university degree, please apply to our student and graduate opportunities. Location(s) This role is likely to be based out of the following UK office: bp Technology Centre - Whitchurch Hill, Pangbourne, Reading, Berkshire, RG8 7QR Start Date 7 September 2026 Other Information Please note the following when applying: You can only apply to one bp early careers opportunity globally per academic year within this time, we will only process the first application you make. You will be withdrawn from any subsequent applications. Assessment centres are a key part of the process and will be in person bp will cover reasonable travel and accommodation costs, in line with the travel policy which will be shared with you. Please ensure you will be available to attend in person. Accommodation once confirmed, where you need or decide to move closer to your location, you are responsible for organising and funding this accommodation. Adjustments We are keen to make our recruitment process accessible to all. If you require any adjustments/accommodations, to any stage of the recruitment process, please mention this in the allocated section on your initial application form. Someone will then be in touch to discuss or confirm the adjustments/accommodations as appropriate for you. Alternatively, if you would like to discuss adjustments before applying, please get in touch: T: E: Reward Starting salary: £19,600 Sign on bonus: £3,000 (One off payment, subject to tax and national insurance) Wellbeing allowance: Claim up to £1,500 each calendar year (subject to tax and national insurance) for products and services that contribute to physical, mental, financial and social wellbeing Flexible benefits: In addition to your base salary, youll receive a flexible allowance (currently 20% of your base salary) that you can take as cash or use to buy a range of extra benefits, such as a pension, critical illness, dental care, personal accident and travel insurance, and our cycle to work scheme. Discretionary annual bonus scheme: Details of applicable bonus scheme and rules will be available on joining. Private medical insurance: Well pay for private healthcare, and you only pay an income tax charge. bp share plans: You can choose to take part in our share plan and buy bp shares every month. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression . click apply for full job details
Dec 06, 2025
Full time
Entity: Technology Job Family Group: Business Support Group Job Description: About bp bp is a global company that offers a world of opportunities for professionals as well as those starting out in their career. Were guided by our purpose and ambition to become a net zero company by 2050 or sooner, and help the world get there too. What does this mean for you? It means you can expect purposeful work, world-class training and the flexibility to realize your full potential. Not to mention the chance to join a company committed to delivering more sustainable energy for all. Ready to crack on? Your perfect job match awaits. About innovation analytics The global innovation analytics team has skills and technical expertise in analytical chemistry, materials science, product characterisation and computational sciences all performed within world class laboratory facilities in Pangbourne, Hull, Bochum and Shanghai. The team in Pangbourne are responsible for fast, high quality analytical testing and investigational analysis using state of the art instrumentation to support the bp business and to appraise and develop new low carbon technologies. Early careers experience at bp The One Science early careers programme provides arange of foundational career experiences and a gatewayto an exciting and rewarding career. This apprenticeship will be 2 years and 4 months long. During this time, youll work on different projects alongside learning day to day operations, to become a rounded professional. Alongside your formal apprenticeship, youll also complete our Elevate training programme which provides a framework of non-technical skills to support building personal effectiveness, helping you to grow both personally and professionally. Throughout the program youll have a dedicated support network to provide guidance on the program and advice on career development. Youll also be a key part of the bp early careers community, with events, socials and the opportunity to network with other early careers from across bp. Role and responsibilities As an apprentice you will join our multi-discipline team of discipline experts, scientists and technologists. We offer an exceptional working environment to learn and develop your skills set in an on-the-job setting, as well as supporting coordinated learning opportunities in areas such as health and safety. Working with us you will develop broad analytical laboratory skills, building confidence in providing accurate testing results that address specific project requirements. As your skills develop you will contribute to meeting technical and research needs, providing outstanding science, delivering routine and bespoke analysis and achieving research goals. You will spend your time in real working environments learning tangible skills whilst gaining a laboratory technician qualification. Skills and Knowledge Development Areas: Working safely in a laboratory environment, maintaining excellent housekeeping standards, appreciating workplace risks, and meeting regulatory compliance through following appropriate safety, environment, and risk management systems. Understanding and following procedures to meet the requirements of quality standards relevant to the workplace and safely operating analytical equipment. Demonstrating technical skills in the use of specified instrumentation and laboratory equipment, including calibration where required. Planning and preparing for laboratory tasks using the appropriate scientific techniques and methodologies. Producing reliable and accurate data and where required keep detailed records of laboratory work undertaken and results. Analysing, interpreting, and evaluating data using a range of computational modelling software. Understanding and applying statistical techniques for data presentation. Communicating scientific information appropriately including the sharing of results to the wider team and the use of the global laboratory information management systems. Recognising problems and applying appropriate scientific methods to identify root causes and achieve solutions. Apprentices will receive a programme of highly relevant supervised structured hands on training to develop the capabilities and range of skills that will be needed to perform work related activities within this environment. There is a strong emphasis on teamwork and the development of personal skills and behaviours. The research technologist apprenticeship will complete a two-year level 3 Laboratory Technician Apprenticeship course, leading to either a BTEC Level 3 Foundation Diploma in Applied Science or a Level 4 HNC depending on your previous academic attainment. Laboratory technician / Skills England For which the provider is likely to be CSR, however, may be subject to change. Level 3 Laboratory Technician - CSR Group Scientific Training Requirements To apply, you must be aged 18 or over at the start of the programme in September 2026. If youre studying A-levels or completing further education, you must be due to complete your qualification/s in 2026 (were unable to progress applications for students who will be part way through their studies when the programme starts). Youll also need to have: GCSE qualifications A -C or 9-4 in English, Maths and Science Candidates who wish to complete the level 4 HNC will also need to have A level Chemistry at grade C / BTEC Applied Science at Merit (32 UCAS points) Applicants with a relevant level 3 apprenticeship qualification will also be considered Qualifications should be checked to ensure the requisite points are met Calculate your UCAS Tariff points Undergraduate, Conservatoires UCAS In addition, under the apprenticeship levy rules, the following applies to all apprentices: Must be a citizen of an EEA/EU country (including the UK) and have lived in the EEA/EU for the last three years; OR if you are a non- EEA/EU citizen but have permission to live and work in the UK and have been ordinarily resident in the UK for the last three years?. Cannot already have a qualification at the same level or higher as the apprenticeship you are applying for?. Cannot be currently undertaking another professional qualification that is Government funded (e.g. another apprenticeship). This programme is designed for school / college leavers and other individuals who do not have a degree. If you have a university degree, please apply to our student and graduate opportunities. Location(s) This role is likely to be based out of the following UK office: bp Technology Centre - Whitchurch Hill, Pangbourne, Reading, Berkshire, RG8 7QR Start Date 7 September 2026 Other Information Please note the following when applying: You can only apply to one bp early careers opportunity globally per academic year within this time, we will only process the first application you make. You will be withdrawn from any subsequent applications. Assessment centres are a key part of the process and will be in person bp will cover reasonable travel and accommodation costs, in line with the travel policy which will be shared with you. Please ensure you will be available to attend in person. Accommodation once confirmed, where you need or decide to move closer to your location, you are responsible for organising and funding this accommodation. Adjustments We are keen to make our recruitment process accessible to all. If you require any adjustments/accommodations, to any stage of the recruitment process, please mention this in the allocated section on your initial application form. Someone will then be in touch to discuss or confirm the adjustments/accommodations as appropriate for you. Alternatively, if you would like to discuss adjustments before applying, please get in touch: T: E: Reward Starting salary: £19,600 Sign on bonus: £3,000 (One off payment, subject to tax and national insurance) Wellbeing allowance: Claim up to £1,500 each calendar year (subject to tax and national insurance) for products and services that contribute to physical, mental, financial and social wellbeing Flexible benefits: In addition to your base salary, youll receive a flexible allowance (currently 20% of your base salary) that you can take as cash or use to buy a range of extra benefits, such as a pension, critical illness, dental care, personal accident and travel insurance, and our cycle to work scheme. Discretionary annual bonus scheme: Details of applicable bonus scheme and rules will be available on joining. Private medical insurance: Well pay for private healthcare, and you only pay an income tax charge. bp share plans: You can choose to take part in our share plan and buy bp shares every month. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression . click apply for full job details
An excellent opportunity has arisen to join one of the world s most iconic brands as a Service Quality Specialist Warranty, based at Porsche Retail Group in Reading. To apply for this role, you must have experience in warranty administration within an automotive dealership. As a Service Quality Specialist (SQS), you will serve as a key liaison between the Porsche Centre, customers and the manufacturer. You will be vital to the warranty claims process by ensuring correct time recording and reducing claim error rates. You will also technically support a team of vehicle technicians and provide dynamic quality control, including final vehicle testing. You will manage the progression of the repair of customers vehicles, whilst ensuring adherence to Porsche s service process and warranty standards. The SQS, drives and improves the overall productivity of the workshop, whilst increasing customer satisfaction though vehicles being fixed first time. Responsibilities Provide technical support and guidance to technicians, managing repair progression, systems, and processes Stay up to date with manufacturer policies, bulletins and procedures Develop workshop processes aligned with Porsche Service and warranty standards Control workshop repair quality through inspections, tests, and ensuring manufacturer standards Manage Porsche Request Management System for technician support and communication. Support parts processes, including pre-pick and returns to Porsche. Administer warranty and goodwill repairs, including claims, documentation, and campaign communication Verify warranty claim accuracy, completeness and compliance with manufacturer guidelines Provide regular feedback on repair quality to management and recommend improvements. Minimum Qualifications Full UK Driving License Experience in Warranty Administration in the automotive industry Familiarity with dealership management systems (DMS) Great customer service skills, to ensure customer satisfaction throughout the claim process Sound mechanical and technical skills Experience of working within a franchised automotive dealership A track record of performing within a fast paced, workshop environment Proficiency in Microsoft Office suite Desirable Qualifications Level 3 Diploma in Light Vehicle Maintenance Level 3 Diploma in Auto-Electrical and Mobile Electrical Operations Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer Industry leading salary plus10% bonus, paid monthly 33 days holiday, with extra for long service Fixed hours each week - no shift patterns. Monday to Friday - 8am to 6pm with 1-hour unpaid break per day. Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre Porsche Centre Reading, the very first Destination Porsche Centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying Please note that eRecruitSmart is advertising the role of Service Quality Specialist on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must live in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you
Dec 06, 2025
Full time
An excellent opportunity has arisen to join one of the world s most iconic brands as a Service Quality Specialist Warranty, based at Porsche Retail Group in Reading. To apply for this role, you must have experience in warranty administration within an automotive dealership. As a Service Quality Specialist (SQS), you will serve as a key liaison between the Porsche Centre, customers and the manufacturer. You will be vital to the warranty claims process by ensuring correct time recording and reducing claim error rates. You will also technically support a team of vehicle technicians and provide dynamic quality control, including final vehicle testing. You will manage the progression of the repair of customers vehicles, whilst ensuring adherence to Porsche s service process and warranty standards. The SQS, drives and improves the overall productivity of the workshop, whilst increasing customer satisfaction though vehicles being fixed first time. Responsibilities Provide technical support and guidance to technicians, managing repair progression, systems, and processes Stay up to date with manufacturer policies, bulletins and procedures Develop workshop processes aligned with Porsche Service and warranty standards Control workshop repair quality through inspections, tests, and ensuring manufacturer standards Manage Porsche Request Management System for technician support and communication. Support parts processes, including pre-pick and returns to Porsche. Administer warranty and goodwill repairs, including claims, documentation, and campaign communication Verify warranty claim accuracy, completeness and compliance with manufacturer guidelines Provide regular feedback on repair quality to management and recommend improvements. Minimum Qualifications Full UK Driving License Experience in Warranty Administration in the automotive industry Familiarity with dealership management systems (DMS) Great customer service skills, to ensure customer satisfaction throughout the claim process Sound mechanical and technical skills Experience of working within a franchised automotive dealership A track record of performing within a fast paced, workshop environment Proficiency in Microsoft Office suite Desirable Qualifications Level 3 Diploma in Light Vehicle Maintenance Level 3 Diploma in Auto-Electrical and Mobile Electrical Operations Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer Industry leading salary plus10% bonus, paid monthly 33 days holiday, with extra for long service Fixed hours each week - no shift patterns. Monday to Friday - 8am to 6pm with 1-hour unpaid break per day. Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre Porsche Centre Reading, the very first Destination Porsche Centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying Please note that eRecruitSmart is advertising the role of Service Quality Specialist on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must live in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you
About the Role The British Music Experience is seeking a skilled and proactive AV Technician to join our Operations team. You'll play a key role in keeping our galleries, live events, and exhibitions running smoothly - from maintaining interactive displays and AV systems to supporting performances and ensuring a high-quality visitor experience. About Us The British Music Experience is the UK's Museum of Popular Music - a place where visitors relive the moments that helped put UK music on the map. Boasting an unrivalled collection of stage outfits, objects and instruments, the museum charts the beginnings, rise and influence of British pop from 1945 to the present day. The Museum includes galleries, learning zones, audio visual experiences, an interactive instrument studio, a dance area and a live music venue. The Learning and Public Programmes, together with our temporary exhibitions further enrich the visitor experience through a range of events; from educational workshops for school children, to master classes and gigs hosted by industry experts. Finally, there is a gift shop filled with the best of music heritage merch and a café, open to the general public, overlooking the Mersey. Why Join Us? You'll be part of a passionate and creative team at the heart of the UK's only permanent exhibition dedicated to the history of British popular music. We offer a supportive environment, opportunities for professional development, and the chance to work behind the scenes in one of Liverpool's most exciting attractions. Application Procedure: Please read the job description for further information on this role. Please apply with a CV and a cover letter explaining why you are suitable for the role, and send to Deadline: 12 noon on Friday 9 January 2026. Interviews will take place w/c 19 January 2026. If you have not heard from us by 5pm on Friday 16 January 2026, please assume that we will not be taking your application any further. The British Music Experience strive to be an equality of opportunity employer. AV / Gallery Technician Job Description CONTRACT: Permanent Full-time (annualised hours) RATE OF PAY: 27,000 - 30,000 DOE HOURS: 40 per working week LOCATION: Cunard Building, Liverpool REPORTING TO: Operations Manager General Purpose To work as a duty technician to ensure the effective operation, maintenance, and development of all technical facilities in the BME galleries, event spaces and front of house areas. Key Responsibilities Technical Operations & Maintenance Provide first-response technical support and repairs for gallery interactives, the Interactive Studio, digital signage, projectors, EPOS hardware, and other technical systems essential to the smooth operation of the British Music Experience. Develop and implement a program of planned preventative maintenance and reactive repairs in conjunction with the Operations Manager. Provide training and operational support to the Duty Management team. Assist in the planning, installation, and operation of temporary exhibitions. Maintain technical infrastructure, ensuring reliability and health and safety compliance. Manage procurement, stock control, and the asset register for technical equipment and consumables. Event & Performance Support Deliver technical setup and operation for live performances, including lighting, sound, and video. Liaise with clients and event organisers to support technical requirements to a high standard. Compliance & Health and Safety Ensure compliance with statutory requirements, company policies, and standard operating procedures. Support the Operations Manager in maintaining robust health and safety standards. Contribute to the implementation of emergency, fire, and sustainability strategies. Oversee external contractors to ensure quality and compliance. Reporting & Administration Prepare reports on key performance indicators (KPIs), downtime, and maintenance activities. Assist with preparation of technical documentation and tenders. Contribute to budgeting processes based on system and equipment life cycles. Collaborate with conservators and the BME Collections Manager to maintain optimal environmental conditions for artefacts. Participate in continuous improvement initiatives focused on sustainability and visitor experience. Other Duties Undertake additional responsibilities as directed by the Operations Manager or their delegate. The above reflects the main elements associated with this position. It is not intended to be exclusive or exhaustive .
Dec 06, 2025
Full time
About the Role The British Music Experience is seeking a skilled and proactive AV Technician to join our Operations team. You'll play a key role in keeping our galleries, live events, and exhibitions running smoothly - from maintaining interactive displays and AV systems to supporting performances and ensuring a high-quality visitor experience. About Us The British Music Experience is the UK's Museum of Popular Music - a place where visitors relive the moments that helped put UK music on the map. Boasting an unrivalled collection of stage outfits, objects and instruments, the museum charts the beginnings, rise and influence of British pop from 1945 to the present day. The Museum includes galleries, learning zones, audio visual experiences, an interactive instrument studio, a dance area and a live music venue. The Learning and Public Programmes, together with our temporary exhibitions further enrich the visitor experience through a range of events; from educational workshops for school children, to master classes and gigs hosted by industry experts. Finally, there is a gift shop filled with the best of music heritage merch and a café, open to the general public, overlooking the Mersey. Why Join Us? You'll be part of a passionate and creative team at the heart of the UK's only permanent exhibition dedicated to the history of British popular music. We offer a supportive environment, opportunities for professional development, and the chance to work behind the scenes in one of Liverpool's most exciting attractions. Application Procedure: Please read the job description for further information on this role. Please apply with a CV and a cover letter explaining why you are suitable for the role, and send to Deadline: 12 noon on Friday 9 January 2026. Interviews will take place w/c 19 January 2026. If you have not heard from us by 5pm on Friday 16 January 2026, please assume that we will not be taking your application any further. The British Music Experience strive to be an equality of opportunity employer. AV / Gallery Technician Job Description CONTRACT: Permanent Full-time (annualised hours) RATE OF PAY: 27,000 - 30,000 DOE HOURS: 40 per working week LOCATION: Cunard Building, Liverpool REPORTING TO: Operations Manager General Purpose To work as a duty technician to ensure the effective operation, maintenance, and development of all technical facilities in the BME galleries, event spaces and front of house areas. Key Responsibilities Technical Operations & Maintenance Provide first-response technical support and repairs for gallery interactives, the Interactive Studio, digital signage, projectors, EPOS hardware, and other technical systems essential to the smooth operation of the British Music Experience. Develop and implement a program of planned preventative maintenance and reactive repairs in conjunction with the Operations Manager. Provide training and operational support to the Duty Management team. Assist in the planning, installation, and operation of temporary exhibitions. Maintain technical infrastructure, ensuring reliability and health and safety compliance. Manage procurement, stock control, and the asset register for technical equipment and consumables. Event & Performance Support Deliver technical setup and operation for live performances, including lighting, sound, and video. Liaise with clients and event organisers to support technical requirements to a high standard. Compliance & Health and Safety Ensure compliance with statutory requirements, company policies, and standard operating procedures. Support the Operations Manager in maintaining robust health and safety standards. Contribute to the implementation of emergency, fire, and sustainability strategies. Oversee external contractors to ensure quality and compliance. Reporting & Administration Prepare reports on key performance indicators (KPIs), downtime, and maintenance activities. Assist with preparation of technical documentation and tenders. Contribute to budgeting processes based on system and equipment life cycles. Collaborate with conservators and the BME Collections Manager to maintain optimal environmental conditions for artefacts. Participate in continuous improvement initiatives focused on sustainability and visitor experience. Other Duties Undertake additional responsibilities as directed by the Operations Manager or their delegate. The above reflects the main elements associated with this position. It is not intended to be exclusive or exhaustive .
IT Technician - Secondary School (Tower Hamlets, East London) Start Date: ASAP Contract: Full-time, Year-round Salary: Competitive, dependent on experience Our dynamic and forward-thinking secondary school in Tower Hamlets is seeking a skilled and enthusiastic IT Technician to join our established IT support team. This is an excellent opportunity for someone who is passionate about technology and committed to providing high-quality support to staff and students. Key Responsibilities: Provide first-line technical support for staff and students Maintain, troubleshoot, and repair hardware, software, and network systems Support the setup, configuration, and maintenance of school IT equipment (PCs, laptops, printers, interactive boards, etc.) Manage user accounts, passwords, and access permissions Assist with monitoring the school's network performance and resolving issues Ensure IT rooms and equipment are secure, safe, and fully operational Support the rollout of new technologies and system upgrades Maintain accurate logs, inventories, and documentation About You: We are looking for someone who has: Previous experience in an IT support role (school experience advantageous but not essential) Strong troubleshooting and problem-solving skills Good knowledge of Windows operating systems, Office 365, and basic networking A proactive, customer-focused approach Excellent communication and organisational skills The ability to prioritise tasks and work efficiently under pressure A commitment to safeguarding, professionalism, and teamwork Why Join Us? Supportive and diverse school community Excellent professional development and training opportunities Modern learning environment with evolving technology Convenient Tower Hamlets location with great transport links
Dec 06, 2025
Contractor
IT Technician - Secondary School (Tower Hamlets, East London) Start Date: ASAP Contract: Full-time, Year-round Salary: Competitive, dependent on experience Our dynamic and forward-thinking secondary school in Tower Hamlets is seeking a skilled and enthusiastic IT Technician to join our established IT support team. This is an excellent opportunity for someone who is passionate about technology and committed to providing high-quality support to staff and students. Key Responsibilities: Provide first-line technical support for staff and students Maintain, troubleshoot, and repair hardware, software, and network systems Support the setup, configuration, and maintenance of school IT equipment (PCs, laptops, printers, interactive boards, etc.) Manage user accounts, passwords, and access permissions Assist with monitoring the school's network performance and resolving issues Ensure IT rooms and equipment are secure, safe, and fully operational Support the rollout of new technologies and system upgrades Maintain accurate logs, inventories, and documentation About You: We are looking for someone who has: Previous experience in an IT support role (school experience advantageous but not essential) Strong troubleshooting and problem-solving skills Good knowledge of Windows operating systems, Office 365, and basic networking A proactive, customer-focused approach Excellent communication and organisational skills The ability to prioritise tasks and work efficiently under pressure A commitment to safeguarding, professionalism, and teamwork Why Join Us? Supportive and diverse school community Excellent professional development and training opportunities Modern learning environment with evolving technology Convenient Tower Hamlets location with great transport links
Job Description Key Responsibilities: Customer Service : Be the go-to contact for resolving payroll and pension queries, ensuring our Helpdesk is accessible and queries are answered within SLAs. Payroll & Pension Processing : Process payroll adjustments and pension activities on time and in line with regulations. Collaborate with managers to resolve issues affecting pay and pensions. Regulatory Compliance : Provide guidance on statutory payroll matters and ensure compliance with all applicable employment and tax legislation. Teamwork : Collaborate across teams, building strong relationships to support the delivery of the "pay right first time" objective. Be a key part of the Payroll & Pensions team, working cross-functionally to meet the needs of the business. Essential Skills & Experience: Educational Qualifications : 5 GCSEs (A -C) including Mathematics. Proficient in Microsoft Office. Experience & Expertise : In-depth payroll and pensions knowledge, with understanding of applicable legislation. Strong customer service skills with the ability to resolve complex queries. Excellent communication skills (both written and verbal). Attention to detail and ability to work with high accuracy under tight deadlines. Desirable Qualifications & Experience: CIPP Qualification or willingness to work towards it. Payroll Technician Certificate Level 3 and/or Foundation Degree Access Course . Experience with payroll and pensions processing in an operational setting. What We Offer: Competitive salary and benefits package. A collaborative and supportive work environment. Opportunities for professional development and growth. A chance to make a real impact in a meaningful organization that supports individuals with complex needs. Ready to Join Lifeways? If you're passionate about payroll and pensions and want to be part of a team dedicated to delivering excellence, apply now! Help us ensure our employees are paid accurately and on time, every time. Apply Today! Lifeways Group is an equal opportunities employer and is committed to creating a diverse environment. We welcome applications from all qualified candidates.
Dec 06, 2025
Full time
Job Description Key Responsibilities: Customer Service : Be the go-to contact for resolving payroll and pension queries, ensuring our Helpdesk is accessible and queries are answered within SLAs. Payroll & Pension Processing : Process payroll adjustments and pension activities on time and in line with regulations. Collaborate with managers to resolve issues affecting pay and pensions. Regulatory Compliance : Provide guidance on statutory payroll matters and ensure compliance with all applicable employment and tax legislation. Teamwork : Collaborate across teams, building strong relationships to support the delivery of the "pay right first time" objective. Be a key part of the Payroll & Pensions team, working cross-functionally to meet the needs of the business. Essential Skills & Experience: Educational Qualifications : 5 GCSEs (A -C) including Mathematics. Proficient in Microsoft Office. Experience & Expertise : In-depth payroll and pensions knowledge, with understanding of applicable legislation. Strong customer service skills with the ability to resolve complex queries. Excellent communication skills (both written and verbal). Attention to detail and ability to work with high accuracy under tight deadlines. Desirable Qualifications & Experience: CIPP Qualification or willingness to work towards it. Payroll Technician Certificate Level 3 and/or Foundation Degree Access Course . Experience with payroll and pensions processing in an operational setting. What We Offer: Competitive salary and benefits package. A collaborative and supportive work environment. Opportunities for professional development and growth. A chance to make a real impact in a meaningful organization that supports individuals with complex needs. Ready to Join Lifeways? If you're passionate about payroll and pensions and want to be part of a team dedicated to delivering excellence, apply now! Help us ensure our employees are paid accurately and on time, every time. Apply Today! Lifeways Group is an equal opportunities employer and is committed to creating a diverse environment. We welcome applications from all qualified candidates.
Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Events Technician to be a key part of our London team, representing proAV and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client's experience. You will be responsible for all aspects of AV in relation to client's events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user's organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Provide AV Event Support. Carry out all aspects of the AV service prescribed in Event Function Sheets. Report all service shortcomings affecting Events Team to the AV Events Team Leader. Deliver a high standard of service in accordance with SLAs for the team. Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. Be fully conversant with H&S and First Aid procedures. Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed. Be proactive in suggesting new methods and techniques to improve efficiency. Travel across both sites. Other duties as required or assigned by company management Ensure mandatory compliance with information security policies, standards and procedures. Process enquiries to the Events team mailbox. Provide meeting room support when required Key skills: Minimum of (3) three years' experience within a client facing Corporate Events field Ability to provide workings standards to the highest specification within a Corporate Head Office Building. Excellent computer skills and the ability to learn new software and systems. Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems. CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite Live experience of digital sound desks including microphone management and EQ Multi-camera control systems and vision mixing Crestron control systems including virtual and physical signal routing Video & Audio Conference experience including Point-Point and interactive Multipoint events Understanding of multiple display types including aspect ratios and video walls Basic stage lighting principles Excellent verbal and written communication skills. Expert PowerPoint user and knowledge of MS Windows About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Dec 05, 2025
Full time
Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Events Technician to be a key part of our London team, representing proAV and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client's experience. You will be responsible for all aspects of AV in relation to client's events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user's organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Provide AV Event Support. Carry out all aspects of the AV service prescribed in Event Function Sheets. Report all service shortcomings affecting Events Team to the AV Events Team Leader. Deliver a high standard of service in accordance with SLAs for the team. Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. Be fully conversant with H&S and First Aid procedures. Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed. Be proactive in suggesting new methods and techniques to improve efficiency. Travel across both sites. Other duties as required or assigned by company management Ensure mandatory compliance with information security policies, standards and procedures. Process enquiries to the Events team mailbox. Provide meeting room support when required Key skills: Minimum of (3) three years' experience within a client facing Corporate Events field Ability to provide workings standards to the highest specification within a Corporate Head Office Building. Excellent computer skills and the ability to learn new software and systems. Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems. CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite Live experience of digital sound desks including microphone management and EQ Multi-camera control systems and vision mixing Crestron control systems including virtual and physical signal routing Video & Audio Conference experience including Point-Point and interactive Multipoint events Understanding of multiple display types including aspect ratios and video walls Basic stage lighting principles Excellent verbal and written communication skills. Expert PowerPoint user and knowledge of MS Windows About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Job Specification Maritime Operations Officer (MOO) At Carbon60, people are at the core of what we do. We have initiatives in place to support you every step of the way. From employee assistance programmes to gym access on-site. We go the extra mile to ensure you feel your best at work with a manageable work-life balance. The UKMTO are looking for passionate, enthusiastic individuals to join the team who always strive to be 'On the Front Foot', looking for opportunities and creating the conditions for our success. Our Mission is to support maritime safety and security in the Gulf, Indian Ocean and Gulf of Guinea. Maritime Operation Officers provide 24/7/365 operational coverage, serving as the primary contact for merchant vessels in regions like the Red Sea, Indian Ocean, and Gulf of Guinea. Your role supports maritime security and global trade through seamless communication and data management, handling critical information, maintaining real-time vessel tracking in the Voluntary Reporting Area (VRA), and responding to emergencies with strong situational awareness and decision-making. Effective communication, sensitivity, adaptability with international stakeholders, and the use of advanced maritime reporting systems, adhering to military and civilian protocols, are essential for ensuring safety and security. Responsibilities As a MOO, you will be the primary contact for merchant vessels, manage maritime data, handle emergencies, record incidents, and communicate effectively with various stakeholders. Maritime Data Management: Collect, input, update, clean and maintain data from various sources in systems/databases. Perform regular data inspections, ensuring accuracy, completeness, and proper format. Collate and maintain maritime data to develop the 'White Shipping' picture. Communication and Coordination: Act as the initial contact for merchant vessels in designated transit areas. Handle emergency calls and liaise with vessels and maritime authorities. Maintain communication with customers, monitor chat and communication channels. Communicate effectively with external agencies and internal stakeholders, disseminating critical information and escalating issues as necessary. Liaise with United Kingdom Maritime Component Command (UKMCC), partner agencies, and outside authorities to ensure data and information meet requirements. Technical Support and Data Security Ensure all equipment is correctly configured and monitor UKMTO Information Systems (IS) performance. Troubleshoot issues related to data management tools or Information Systems (IS). Report any equipment degradation to the UKMTO SMOO. Ensure data is stored securely and access is restricted to authorised personnel. Follow organisational policies on data privacy and confidentiality. Person Specification Essential: A proactive attitude and inquisitive nature, with a record of accomplishment of problem-solving and meeting targets. Effective communication and interpersonal skills. An ability to follow laid down procedures and work calmly under pressure Level 2 Maths and English, or equivalent. Ability to work independently and as part of a team. Ability to manage multiple tasks simultaneously, prioritising urgent matters. The ability to obtain and maintain a UK National Security Vetting, Security Check (SC) status. Desirable: Level 3 Data Technician Apprenticeship or proven experience and skills at an equivalent level (evidenced through a training provider skill scan). Strong analytical and problem-solving skills. Strong organisational skills and multitasking ability. Good verbal and written communication skills; experience with military or civilian communication systems and protocols; cultural awareness and sensitivity in communication with foreign vessels and agencies. Capable of adjusting to changing scenarios and unexpected developments. Strong situational assessment skills in dynamic maritime environments; knowledge of maritime reporting procedures and systems like AIS. High accuracy in logging and maintaining information for effective communication and record-keeping. Understanding of data security and privacy protocols. Working Hours The MOO will work in a 24/7 operations room environment, working a block of 12-hour shifts from (Apply online only) in accordance with the set rota. Shifts will run on a 4/5 day cycle including days and nights. This position offers 33 days holiday, 21 days of this holiday will be preset in line with the rota. The remainder you will be able to book in line with personal preference at the managers' discretion (12 days). Role specifics Start date - ASAP Contract type - Permanent Base Location - Portsdown Technology Park, Portsmouth Supervision and Conditions Line management for the MOO's will sit with the Operations Centre Team Leader (OCTL). Day-to-day tasking and supervision will be carried out by the Senior Maritime Operations Officer (SMOO). The role will require flexibility in work hours, including nights, weekends, and public holidays as needed. Benefits Flexible benefits Our Flexible Benefit packages are designed to support your health and lifestyle at affordable costs. They are available for selection once per year during the Flexible Benefits Window. There are additional benefits you can receive via salary exchange which is a method of selecting benefits via a tax-efficient scheme. Managing your Workplace Savings Understanding your Total Reward Travel Insurance Dental Insurance Healthcare Cash Plan Health Assessments Critical Illness Insurance (Self and Partner) Private Medical Insurance Discount Dining Give As You Earn (charitable giving) Electric Vehicle Scheme - more information on this to be available soon Core Benefits Core benefits are also offered from the very first day you join Carbon60. They may change during the course of your career depending on certain criteria or role grade which is detailed in the terms of your employment. Pension Company-funded Life Assurance Lifestyle Benefits Calm App - Free access to the Calm app to assist meditation and sleep, reduce stress and improve focus and self-improvement. Employee Assistance Programme (EAP) - an extensive Employee Assistance Programme, often referred to as our EAP, available to all employees - and your family members, including children over the age of 16. It offers tools for coping with issues relating to stress & anxiety, relationships, alcohol & drugs, gambling, child and family support, and health. Employee discounts - access to a retail discount subscription offering a discounts platform. The Discount Platform is designed to help you save money every day. It offers a wide range of discounts, cashback and unbeatable savings at hundreds of high-street retailers. Offers cover food, groceries, insurance, entertainment, fashion, holidays, electricals and many more, which you can share with up to 5 of your friends and family too! If you have any questions or would like to learn more about the above position, please do not hesitate to reach out. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Dec 05, 2025
Full time
Job Specification Maritime Operations Officer (MOO) At Carbon60, people are at the core of what we do. We have initiatives in place to support you every step of the way. From employee assistance programmes to gym access on-site. We go the extra mile to ensure you feel your best at work with a manageable work-life balance. The UKMTO are looking for passionate, enthusiastic individuals to join the team who always strive to be 'On the Front Foot', looking for opportunities and creating the conditions for our success. Our Mission is to support maritime safety and security in the Gulf, Indian Ocean and Gulf of Guinea. Maritime Operation Officers provide 24/7/365 operational coverage, serving as the primary contact for merchant vessels in regions like the Red Sea, Indian Ocean, and Gulf of Guinea. Your role supports maritime security and global trade through seamless communication and data management, handling critical information, maintaining real-time vessel tracking in the Voluntary Reporting Area (VRA), and responding to emergencies with strong situational awareness and decision-making. Effective communication, sensitivity, adaptability with international stakeholders, and the use of advanced maritime reporting systems, adhering to military and civilian protocols, are essential for ensuring safety and security. Responsibilities As a MOO, you will be the primary contact for merchant vessels, manage maritime data, handle emergencies, record incidents, and communicate effectively with various stakeholders. Maritime Data Management: Collect, input, update, clean and maintain data from various sources in systems/databases. Perform regular data inspections, ensuring accuracy, completeness, and proper format. Collate and maintain maritime data to develop the 'White Shipping' picture. Communication and Coordination: Act as the initial contact for merchant vessels in designated transit areas. Handle emergency calls and liaise with vessels and maritime authorities. Maintain communication with customers, monitor chat and communication channels. Communicate effectively with external agencies and internal stakeholders, disseminating critical information and escalating issues as necessary. Liaise with United Kingdom Maritime Component Command (UKMCC), partner agencies, and outside authorities to ensure data and information meet requirements. Technical Support and Data Security Ensure all equipment is correctly configured and monitor UKMTO Information Systems (IS) performance. Troubleshoot issues related to data management tools or Information Systems (IS). Report any equipment degradation to the UKMTO SMOO. Ensure data is stored securely and access is restricted to authorised personnel. Follow organisational policies on data privacy and confidentiality. Person Specification Essential: A proactive attitude and inquisitive nature, with a record of accomplishment of problem-solving and meeting targets. Effective communication and interpersonal skills. An ability to follow laid down procedures and work calmly under pressure Level 2 Maths and English, or equivalent. Ability to work independently and as part of a team. Ability to manage multiple tasks simultaneously, prioritising urgent matters. The ability to obtain and maintain a UK National Security Vetting, Security Check (SC) status. Desirable: Level 3 Data Technician Apprenticeship or proven experience and skills at an equivalent level (evidenced through a training provider skill scan). Strong analytical and problem-solving skills. Strong organisational skills and multitasking ability. Good verbal and written communication skills; experience with military or civilian communication systems and protocols; cultural awareness and sensitivity in communication with foreign vessels and agencies. Capable of adjusting to changing scenarios and unexpected developments. Strong situational assessment skills in dynamic maritime environments; knowledge of maritime reporting procedures and systems like AIS. High accuracy in logging and maintaining information for effective communication and record-keeping. Understanding of data security and privacy protocols. Working Hours The MOO will work in a 24/7 operations room environment, working a block of 12-hour shifts from (Apply online only) in accordance with the set rota. Shifts will run on a 4/5 day cycle including days and nights. This position offers 33 days holiday, 21 days of this holiday will be preset in line with the rota. The remainder you will be able to book in line with personal preference at the managers' discretion (12 days). Role specifics Start date - ASAP Contract type - Permanent Base Location - Portsdown Technology Park, Portsmouth Supervision and Conditions Line management for the MOO's will sit with the Operations Centre Team Leader (OCTL). Day-to-day tasking and supervision will be carried out by the Senior Maritime Operations Officer (SMOO). The role will require flexibility in work hours, including nights, weekends, and public holidays as needed. Benefits Flexible benefits Our Flexible Benefit packages are designed to support your health and lifestyle at affordable costs. They are available for selection once per year during the Flexible Benefits Window. There are additional benefits you can receive via salary exchange which is a method of selecting benefits via a tax-efficient scheme. Managing your Workplace Savings Understanding your Total Reward Travel Insurance Dental Insurance Healthcare Cash Plan Health Assessments Critical Illness Insurance (Self and Partner) Private Medical Insurance Discount Dining Give As You Earn (charitable giving) Electric Vehicle Scheme - more information on this to be available soon Core Benefits Core benefits are also offered from the very first day you join Carbon60. They may change during the course of your career depending on certain criteria or role grade which is detailed in the terms of your employment. Pension Company-funded Life Assurance Lifestyle Benefits Calm App - Free access to the Calm app to assist meditation and sleep, reduce stress and improve focus and self-improvement. Employee Assistance Programme (EAP) - an extensive Employee Assistance Programme, often referred to as our EAP, available to all employees - and your family members, including children over the age of 16. It offers tools for coping with issues relating to stress & anxiety, relationships, alcohol & drugs, gambling, child and family support, and health. Employee discounts - access to a retail discount subscription offering a discounts platform. The Discount Platform is designed to help you save money every day. It offers a wide range of discounts, cashback and unbeatable savings at hundreds of high-street retailers. Offers cover food, groceries, insurance, entertainment, fashion, holidays, electricals and many more, which you can share with up to 5 of your friends and family too! If you have any questions or would like to learn more about the above position, please do not hesitate to reach out. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
