IT Systems Support Analyst I am actively representing a reputable, multi-national manufacturer who are looking to add to their established IT support team. As the company looks to expand further in 2026, my client is seeking an enthusiastic IT Support Analyst who will join and contribute to the effective running of their core IT systems/ environment; whilst also supporting the deployment of new solutions/ functionality to the business. This exciting new role offers exposure to cutting edge cloud based technology including Microsoft Dynamics 365 Business Central. Within the position you will be part of a like minded team with a great company culture and brilliant future progression prospects. The role is primarily office based in South Yorkshire, with the requirement for occasional travel to other sites. Role & Responsibilities Troubleshooting 1st/ 2nd line support issues across my clients IT environment (hardware, software, networks, servers) Ensuring support tickets are analysed/ resolved in a timely manner Assisting in project related tasks such as requirement gathering/ analysis, testing, training Providing excellent support service to users both on-site and remote Skills & Qualifications Proven experience supporting ERP or CRM business systems (preferably Microsoft Dynamics 365 Business Central/ NAV) Wider IT infrastructue support experience (inc. M365, Windows, AD) 1st/ 2nd line support skills - troubleshoot system issues, triage through to completion/ hand-over Experience of basic user training on system features and changes Confident communication skills, written and verbal - comfortable in a user facing environment Benefits The chance to get hands on in a collaborative team on cutting edge technology solutions; in a diverse, growing business A competitive base salary up to 36,000 (dependant on experience) Attractive company benefits package including 25 days holiday, pension scheme Certified training and development opportunities To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick by phone on (phone number removed) or send your current CV to (url removed).
Dec 07, 2025
Full time
IT Systems Support Analyst I am actively representing a reputable, multi-national manufacturer who are looking to add to their established IT support team. As the company looks to expand further in 2026, my client is seeking an enthusiastic IT Support Analyst who will join and contribute to the effective running of their core IT systems/ environment; whilst also supporting the deployment of new solutions/ functionality to the business. This exciting new role offers exposure to cutting edge cloud based technology including Microsoft Dynamics 365 Business Central. Within the position you will be part of a like minded team with a great company culture and brilliant future progression prospects. The role is primarily office based in South Yorkshire, with the requirement for occasional travel to other sites. Role & Responsibilities Troubleshooting 1st/ 2nd line support issues across my clients IT environment (hardware, software, networks, servers) Ensuring support tickets are analysed/ resolved in a timely manner Assisting in project related tasks such as requirement gathering/ analysis, testing, training Providing excellent support service to users both on-site and remote Skills & Qualifications Proven experience supporting ERP or CRM business systems (preferably Microsoft Dynamics 365 Business Central/ NAV) Wider IT infrastructue support experience (inc. M365, Windows, AD) 1st/ 2nd line support skills - troubleshoot system issues, triage through to completion/ hand-over Experience of basic user training on system features and changes Confident communication skills, written and verbal - comfortable in a user facing environment Benefits The chance to get hands on in a collaborative team on cutting edge technology solutions; in a diverse, growing business A competitive base salary up to 36,000 (dependant on experience) Attractive company benefits package including 25 days holiday, pension scheme Certified training and development opportunities To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick by phone on (phone number removed) or send your current CV to (url removed).
Are you a driven Operations Analyst looking to make a significant impact? Our client, a specialist property finance lender based in Camden, London, is seeking a talented individual to join their growing operations team. This is a fantastic opportunity to support the execution of the company's operations strategy and help them become a leading non-bank specialist lender. This full-time Operations Analyst role offers a competitive salary of 60,000 - 70,000 per year. Enjoy the flexibility of hybrid working, along with excellent benefits such as contributory pension and comprehensive health cover for you and your family. Our client has been a key player in the specialist property finance market since 2005. With a focus on providing tailored financial solutions, the company has grown significantly and rebranded to further enhance its offerings. They are dedicated to serving customers who may not fit the traditional banking criteria. As an Operations Analyst, you will: Serve internal customers to analyse and improve systems, processes, and procedures. Manage projects and workstreams to achieve key operational objectives. Apply good governance practices, including record-keeping and supporting audits. Facilitate implementation of rules and tools to comply with company policies. Guide business operations to enhance customer and broker experiences. Package and Benefits: The Operations Analyst position comes with a comprehensive package: Annual salary of 60,000 - 70,000. Contributory pension scheme. Health cover including family. Hybrid working model for a better work-life balance. About You The ideal Operations Analyst will have: Strong proficiency in Microsoft Excel and the ability to perform medium-complex analysis. Aptitude for learning system coding and configuring business systems. Ability to analyse processes and data, making informed recommendations. Excellent organisational and communication skills. Experience in project management, testing, and lending products is beneficial. If you have experience or interest in roles such as Business Analyst, Operations Coordinator, Process Improvement Specialist, Project Manager, or Systems Analyst, this Operations Analyst position could be the perfect fit for you. If you're ready to take on a challenging and rewarding role as an Operations Analyst, this could be the perfect opportunity for you. Apply now to join a dynamic team and contribute to the success of a leading specialist lender.
Dec 07, 2025
Full time
Are you a driven Operations Analyst looking to make a significant impact? Our client, a specialist property finance lender based in Camden, London, is seeking a talented individual to join their growing operations team. This is a fantastic opportunity to support the execution of the company's operations strategy and help them become a leading non-bank specialist lender. This full-time Operations Analyst role offers a competitive salary of 60,000 - 70,000 per year. Enjoy the flexibility of hybrid working, along with excellent benefits such as contributory pension and comprehensive health cover for you and your family. Our client has been a key player in the specialist property finance market since 2005. With a focus on providing tailored financial solutions, the company has grown significantly and rebranded to further enhance its offerings. They are dedicated to serving customers who may not fit the traditional banking criteria. As an Operations Analyst, you will: Serve internal customers to analyse and improve systems, processes, and procedures. Manage projects and workstreams to achieve key operational objectives. Apply good governance practices, including record-keeping and supporting audits. Facilitate implementation of rules and tools to comply with company policies. Guide business operations to enhance customer and broker experiences. Package and Benefits: The Operations Analyst position comes with a comprehensive package: Annual salary of 60,000 - 70,000. Contributory pension scheme. Health cover including family. Hybrid working model for a better work-life balance. About You The ideal Operations Analyst will have: Strong proficiency in Microsoft Excel and the ability to perform medium-complex analysis. Aptitude for learning system coding and configuring business systems. Ability to analyse processes and data, making informed recommendations. Excellent organisational and communication skills. Experience in project management, testing, and lending products is beneficial. If you have experience or interest in roles such as Business Analyst, Operations Coordinator, Process Improvement Specialist, Project Manager, or Systems Analyst, this Operations Analyst position could be the perfect fit for you. If you're ready to take on a challenging and rewarding role as an Operations Analyst, this could be the perfect opportunity for you. Apply now to join a dynamic team and contribute to the success of a leading specialist lender.
Your new company I'm currently working with an exciting organisation who are seeking a highly skilled Microsoft Power Platform Developer to design, build, and maintain innovative business applications that enhance operational performance and support the delivery of infrastructure, asset, and facilities management services across the UK Defence sector This is a newly created role within a rapidly growing joint venture, offering the opportunity to shape and expand their digital capabilities from the ground up. Your new role As a key member of the Technology Team, you will play a key role in transforming business needs into powerful, scalable, and user-friendly digital solutions. Collaborating closely with business stakeholders, analysts, and IT colleagues, you will design and develop applications using Microsoft Power Apps (both Canvas and Model-Driven), automate workflows through Power Automate, and manage data structures within Dataverse. A deep understanding of business processes and the ability to translate them into effective technical solutions will be critical to success in this role. You will be responsible for integrating Power Platform solutions with the wider Microsoft 365 ecosystem-including SharePoint, Teams, and Dynamics 365-while also developing custom connectors for external APIs and services. You will take ownership of application design, configuration, testing, and deployment, ensuring that all solutions are optimised for performance, security, and user experience. Supporting end-users through documentation, troubleshooting, and training will form an important part of your remit, alongside ensuring that all developments adhere to best practices and evolving platform standards. What you'll need to succeed This role demands strong technical capability and creative problem-solving. You will be expected to leverage tools such as Power BI, Power Fx, JavaScript, JSON, and SQL to deliver insights and functionality that empower decision-making across the business. A working knowledge of Azure services, REST APIs, and custom connector development will be advantageous, as will familiarity with Agile methodologies and DevOps practices.You will bring proven experience in developing enterprise-grade Power Platform solutions and a solid understanding of data modelling, business intelligence, and database management. Experience with the broader Microsoft Business Intelligence stack-such as Power BI, SSIS, SSRS, and Azure Data Factory-is highly desirable, as is exposure to advanced analytics, including predictive and prescriptive modelling. Strong communication, collaboration, and relationship management skills are essential. You will be expected to engage effectively with diverse technical and non-technical stakeholders, manage multiple projects concurrently, and consistently deliver high-quality applications that meet business objectives. This role requires Security Check (SC) clearance and will involve regular travel across the UK to support business operations. Working arrangements are flexible, with the expectation of being on-site as required to support key delivery and collaboration activities. 2 days per week from the office in Birmingham. This is an excellent opportunity for a technically proficient and forward-thinking Power Platform professional to make a lasting impact in a dynamic and expanding organisation. What you'll get in return 6% employee matched pension contribution 25 days annual leave Single private medical cover Life assurance 2x annual salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 06, 2025
Full time
Your new company I'm currently working with an exciting organisation who are seeking a highly skilled Microsoft Power Platform Developer to design, build, and maintain innovative business applications that enhance operational performance and support the delivery of infrastructure, asset, and facilities management services across the UK Defence sector This is a newly created role within a rapidly growing joint venture, offering the opportunity to shape and expand their digital capabilities from the ground up. Your new role As a key member of the Technology Team, you will play a key role in transforming business needs into powerful, scalable, and user-friendly digital solutions. Collaborating closely with business stakeholders, analysts, and IT colleagues, you will design and develop applications using Microsoft Power Apps (both Canvas and Model-Driven), automate workflows through Power Automate, and manage data structures within Dataverse. A deep understanding of business processes and the ability to translate them into effective technical solutions will be critical to success in this role. You will be responsible for integrating Power Platform solutions with the wider Microsoft 365 ecosystem-including SharePoint, Teams, and Dynamics 365-while also developing custom connectors for external APIs and services. You will take ownership of application design, configuration, testing, and deployment, ensuring that all solutions are optimised for performance, security, and user experience. Supporting end-users through documentation, troubleshooting, and training will form an important part of your remit, alongside ensuring that all developments adhere to best practices and evolving platform standards. What you'll need to succeed This role demands strong technical capability and creative problem-solving. You will be expected to leverage tools such as Power BI, Power Fx, JavaScript, JSON, and SQL to deliver insights and functionality that empower decision-making across the business. A working knowledge of Azure services, REST APIs, and custom connector development will be advantageous, as will familiarity with Agile methodologies and DevOps practices.You will bring proven experience in developing enterprise-grade Power Platform solutions and a solid understanding of data modelling, business intelligence, and database management. Experience with the broader Microsoft Business Intelligence stack-such as Power BI, SSIS, SSRS, and Azure Data Factory-is highly desirable, as is exposure to advanced analytics, including predictive and prescriptive modelling. Strong communication, collaboration, and relationship management skills are essential. You will be expected to engage effectively with diverse technical and non-technical stakeholders, manage multiple projects concurrently, and consistently deliver high-quality applications that meet business objectives. This role requires Security Check (SC) clearance and will involve regular travel across the UK to support business operations. Working arrangements are flexible, with the expectation of being on-site as required to support key delivery and collaboration activities. 2 days per week from the office in Birmingham. This is an excellent opportunity for a technically proficient and forward-thinking Power Platform professional to make a lasting impact in a dynamic and expanding organisation. What you'll get in return 6% employee matched pension contribution 25 days annual leave Single private medical cover Life assurance 2x annual salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IT Service Desk Analyst Be the friendly face of Tech Support. Join the team as an IT Service Desk Analyst! Are you passionate about helping people solve their tech challenges Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference We re looking for 2 x enthusiastic IT Service Desk Analysts to join the team in Cardiff and be the first point of contact for internal customers. These roles require NPPV Police vetting and SC level clearance which the organisation will arrange. However, to be eligible you must have been living and working legally in the UK for a minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process. Position: IT Service Desk Analyst Location: St. Mellons, Cardiff Hours: Full time 37.5 hours per week Contract: Permanent Salary: £26,161.25 per annum Closing Date: 16th December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. What You ll Do Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally. Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations. Support users with their computers, Microsoft Windows, Office, and more. Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence. Participate in team meetings, workshops, and IT projects your ideas and input will always be valued! Who We re Looking For: Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way. Organised, proactive, and able to prioritise tasks in a busy environment. Eager to learn, share knowledge, and contribute to a positive team culture. Why Join the Team Be part of a supportive, inclusive team that values your growth and well-being. Opportunities for professional development. Make a real impact by supporting colleagues who deliver vital services for Victim Support. Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment. Ready to Make a Difference If you re excited to help others and grow your IT career, we d love to hear from you! Apply now and become a key part of the Technology support team. Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Welcome Bonus: £500 on successful completion of probation period. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as IT Support, IT Support Desk, IT Analyst, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Technical Support, IT and Tech Support. Please note this role is being advertised by NFP People on behalf of our client.
Dec 06, 2025
Full time
IT Service Desk Analyst Be the friendly face of Tech Support. Join the team as an IT Service Desk Analyst! Are you passionate about helping people solve their tech challenges Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference We re looking for 2 x enthusiastic IT Service Desk Analysts to join the team in Cardiff and be the first point of contact for internal customers. These roles require NPPV Police vetting and SC level clearance which the organisation will arrange. However, to be eligible you must have been living and working legally in the UK for a minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process. Position: IT Service Desk Analyst Location: St. Mellons, Cardiff Hours: Full time 37.5 hours per week Contract: Permanent Salary: £26,161.25 per annum Closing Date: 16th December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. What You ll Do Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally. Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations. Support users with their computers, Microsoft Windows, Office, and more. Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence. Participate in team meetings, workshops, and IT projects your ideas and input will always be valued! Who We re Looking For: Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way. Organised, proactive, and able to prioritise tasks in a busy environment. Eager to learn, share knowledge, and contribute to a positive team culture. Why Join the Team Be part of a supportive, inclusive team that values your growth and well-being. Opportunities for professional development. Make a real impact by supporting colleagues who deliver vital services for Victim Support. Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment. Ready to Make a Difference If you re excited to help others and grow your IT career, we d love to hear from you! Apply now and become a key part of the Technology support team. Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Welcome Bonus: £500 on successful completion of probation period. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as IT Support, IT Support Desk, IT Analyst, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Technical Support, IT and Tech Support. Please note this role is being advertised by NFP People on behalf of our client.
A leading manufacturing company in Kidlington, Oxfordshire are looking for a Technical Support Analyst to join the business. Main responsibilities To undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. To act as first line support for all helpdesk requests and incidents Provide first-line technical support to end-users via face-to-face interactions, telephone, and email. Install, configure, and maintain desktop and laptop PCs. Support and troubleshoot issues related to telephone systems. Provide support for audio-visual equipment, projectors, and video conference facilities. Manage the resolution of IT issues, problems, service requests, and changes using the Helpdesk tool. Conduct audits of computers to ensure all software is authorised and licensed. Maintain an accurate inventory/database of IT hardware and software. Liaise with third-party IT support companies and vendors as required. Provide IT support to other offices as needed. Perform any other IM or IM Admin related tasks. Adhere to defined IT standards and procedures. Purchase, Configure, install and maintain desktop and laptop PCs Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Essential Knowledge and Skills Strong expertise in supporting Windows based PC's and servers Windows Desktop (Enterprise) MS Office & MS Products Google G-Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communication skills, both written and verbal Ability to work independently and as part of a team Desirable Windows Server Firewalls (Checkpoint, PALO ALTO) Active Directory Basic Networking Telephony IT Security Virtualisation (VMware) MDM Platforms Mobile Phone Support (IOS & Android) Education, Qualifications or Training A Qualification in IT (A+ or MCSE) Experience in a Technical support environment Able to obtain SC Clearance Desirable Computer science related degree Working knowledge of other IT operating systems (Linux) Experience working in a secure environment Additional requirements If you have not been a resident for the last 5 consecutive years, please be prepared to request an overseas criminal record check for these countries as you will be asked to provide this for referencing and security checks. You must possess the current, legal right to work in the United Kingdom. They will not be able to offer sponsorship for any employment Visa's. Benefits Competitive salary Private Medical Insurance (Bupa) - single cover for employees paid by the company Pension: Employees are auto enrolled into the Airbus Group UK Retirement Fund. Initially, AH contributes 6%, employee 4% basic Share Incentive Plan and ESOP. Annual share schemes at company discretion. Success Share, Discretionary Group bonus scheme (conditions apply) Bikes to Work (up to 3,000) (employee purchase scheme) Technology (employee purchase scheme) Mydrive (employee car purchase scheme) Den-Plan (employee purchase scheme) Health-care Cash Scheme Personal Accident Insurance (employee purchase scheme) Health Assessments Travel Insurance Financial/Legal Advice (eg, Will-writing; Lasting Power of Attorney)
Dec 06, 2025
Full time
A leading manufacturing company in Kidlington, Oxfordshire are looking for a Technical Support Analyst to join the business. Main responsibilities To undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. To act as first line support for all helpdesk requests and incidents Provide first-line technical support to end-users via face-to-face interactions, telephone, and email. Install, configure, and maintain desktop and laptop PCs. Support and troubleshoot issues related to telephone systems. Provide support for audio-visual equipment, projectors, and video conference facilities. Manage the resolution of IT issues, problems, service requests, and changes using the Helpdesk tool. Conduct audits of computers to ensure all software is authorised and licensed. Maintain an accurate inventory/database of IT hardware and software. Liaise with third-party IT support companies and vendors as required. Provide IT support to other offices as needed. Perform any other IM or IM Admin related tasks. Adhere to defined IT standards and procedures. Purchase, Configure, install and maintain desktop and laptop PCs Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Essential Knowledge and Skills Strong expertise in supporting Windows based PC's and servers Windows Desktop (Enterprise) MS Office & MS Products Google G-Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communication skills, both written and verbal Ability to work independently and as part of a team Desirable Windows Server Firewalls (Checkpoint, PALO ALTO) Active Directory Basic Networking Telephony IT Security Virtualisation (VMware) MDM Platforms Mobile Phone Support (IOS & Android) Education, Qualifications or Training A Qualification in IT (A+ or MCSE) Experience in a Technical support environment Able to obtain SC Clearance Desirable Computer science related degree Working knowledge of other IT operating systems (Linux) Experience working in a secure environment Additional requirements If you have not been a resident for the last 5 consecutive years, please be prepared to request an overseas criminal record check for these countries as you will be asked to provide this for referencing and security checks. You must possess the current, legal right to work in the United Kingdom. They will not be able to offer sponsorship for any employment Visa's. Benefits Competitive salary Private Medical Insurance (Bupa) - single cover for employees paid by the company Pension: Employees are auto enrolled into the Airbus Group UK Retirement Fund. Initially, AH contributes 6%, employee 4% basic Share Incentive Plan and ESOP. Annual share schemes at company discretion. Success Share, Discretionary Group bonus scheme (conditions apply) Bikes to Work (up to 3,000) (employee purchase scheme) Technology (employee purchase scheme) Mydrive (employee car purchase scheme) Den-Plan (employee purchase scheme) Health-care Cash Scheme Personal Accident Insurance (employee purchase scheme) Health Assessments Travel Insurance Financial/Legal Advice (eg, Will-writing; Lasting Power of Attorney)
Finance Analyst - Business FP&A We drive our own success Salary : Competitive, plus 10% bonus Benefits: Private Medical Insurance, MyBargains Discount Platform2, a range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Location: Spalding PE11 2BB Ways of Working: Site based Hours of work: Monday - Friday / 08:30-17:00 Contract Type : Permanent Why join us? We're constantly evolving, progressing and diversifying. And we want our people to do so too. For everyone to feel empowered, engaged and enabled. To create opportunities to move forward, climb higher and push for more. We believe in fuelling ambition and guiding success. In supporting everyone with talent and drive to own what they do, realise their potential and build a brilliant future for themselves at Bakkavor. What we do. This fantastic opportunity will be based at our Bakkavor Spalding site, which employs over 1,470 people across 3 manufacturing facilities & 1 Distribution Centre. We specialise in making hand crafted sandwich wraps, salads, dips, soups & sauces and mayonnaise. About the role As a Business FP&A Analyst, you will manage the daily forecasting and reporting activities, ensuring accuracy and timeliness. You'll support the Senior Financial Controller and business partners by delivering insightful financial analysis whilst working closely with the UK FP&A team to help standardize processes across the region. Role Accountabilities Prepare and distribute daily and weekly performance trackers, maintain reports, and analyse P&L data for errors and trends. Collaborate with Finance Shared Services on reconciliations and support EBITDA analysis. Generate ad-hoc reports and help streamline senior management reporting. Build strong relationships with report users. Follow forecasting schedules, prepare accurate templates reflecting trends, submit data into Cognos, and conduct variance analysis. Work with Procurement on price forecasting and standards resets. Maintain pricing accuracy and prepare variance reports. Communicate with stakeholders, drive process improvements, and support key projects like centralization and IS transformation. Assist with audits, guide Associate Finance Analysts, and conduct performance reviews. About You Ideally you will have previous experience in a similar FP&A or finance role - alongside effective communication skills, enabling you to clearly convey information and support it with analysis and trend insights. You will need to be proficient in Microsoft Office, particularly Excel, PowerPoint, and Word. Good analytical and problem-solving skills will be key and ideally, you will have experience working with Finance ERP systems and business reporting tools. You will also be in the process of completing a professional accounting qualification such as AAT, ACA, ACCA, or CIMA. What you'll receive As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (2.5 x salary) Short Term Bonus Scheme 25 days holiday Staff Shop Stakeholder Pension Scheme MyBargains Discount Platform Personal Accident Insurance Free Independent Mortgage Advice Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Private Medical Insurance Free Carparking Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! At Bakkavor, we are committed to building an inclusive workplace where everyone can thrive, and we believe that diversity makes us stronger. We welcome and encourage applications from all backgrounds and ensure fair, transparent recruitment practices. Learn more about our commitment in our Inclusion and Diversity Policy ( Inclusion & Diversity Policy ). Find out more and apply.
Dec 06, 2025
Full time
Finance Analyst - Business FP&A We drive our own success Salary : Competitive, plus 10% bonus Benefits: Private Medical Insurance, MyBargains Discount Platform2, a range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Location: Spalding PE11 2BB Ways of Working: Site based Hours of work: Monday - Friday / 08:30-17:00 Contract Type : Permanent Why join us? We're constantly evolving, progressing and diversifying. And we want our people to do so too. For everyone to feel empowered, engaged and enabled. To create opportunities to move forward, climb higher and push for more. We believe in fuelling ambition and guiding success. In supporting everyone with talent and drive to own what they do, realise their potential and build a brilliant future for themselves at Bakkavor. What we do. This fantastic opportunity will be based at our Bakkavor Spalding site, which employs over 1,470 people across 3 manufacturing facilities & 1 Distribution Centre. We specialise in making hand crafted sandwich wraps, salads, dips, soups & sauces and mayonnaise. About the role As a Business FP&A Analyst, you will manage the daily forecasting and reporting activities, ensuring accuracy and timeliness. You'll support the Senior Financial Controller and business partners by delivering insightful financial analysis whilst working closely with the UK FP&A team to help standardize processes across the region. Role Accountabilities Prepare and distribute daily and weekly performance trackers, maintain reports, and analyse P&L data for errors and trends. Collaborate with Finance Shared Services on reconciliations and support EBITDA analysis. Generate ad-hoc reports and help streamline senior management reporting. Build strong relationships with report users. Follow forecasting schedules, prepare accurate templates reflecting trends, submit data into Cognos, and conduct variance analysis. Work with Procurement on price forecasting and standards resets. Maintain pricing accuracy and prepare variance reports. Communicate with stakeholders, drive process improvements, and support key projects like centralization and IS transformation. Assist with audits, guide Associate Finance Analysts, and conduct performance reviews. About You Ideally you will have previous experience in a similar FP&A or finance role - alongside effective communication skills, enabling you to clearly convey information and support it with analysis and trend insights. You will need to be proficient in Microsoft Office, particularly Excel, PowerPoint, and Word. Good analytical and problem-solving skills will be key and ideally, you will have experience working with Finance ERP systems and business reporting tools. You will also be in the process of completing a professional accounting qualification such as AAT, ACA, ACCA, or CIMA. What you'll receive As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (2.5 x salary) Short Term Bonus Scheme 25 days holiday Staff Shop Stakeholder Pension Scheme MyBargains Discount Platform Personal Accident Insurance Free Independent Mortgage Advice Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Private Medical Insurance Free Carparking Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! At Bakkavor, we are committed to building an inclusive workplace where everyone can thrive, and we believe that diversity makes us stronger. We welcome and encourage applications from all backgrounds and ensure fair, transparent recruitment practices. Learn more about our commitment in our Inclusion and Diversity Policy ( Inclusion & Diversity Policy ). Find out more and apply.
Senior Pricing Analyst Location: UK based - Flexible on working arrangement (Can be remote or office based) Remuneration: Up to 50,000 + Bonus and Benefits Step into a key role within a fast-moving Home Insurance pricing team, where you'll help shape pricing strategy, drive growth, and support long-term profitability. This position is perfect for someone who enjoys analytical challenges, ownership of projects, and meaningful influence on business outcomes. Key Responsibilities Build and refine robust datasets for pricing and modelling purposes. Develop, validate, and sign off predictive models. Carry out detailed pricing analysis and deliver clear strategic recommendations. Lead rate changes and ensure timely, accurate release of pricing updates. Maintain documentation and coordinate pricing decisions across stakeholders. Manage end-to-end delivery of initiatives within the price control cycle. Review competitor activity to help strengthen market position. Skills & Experience 1-3 years of experience in general insurance pricing or similar analytical roles. Strong data manipulation abilities with tools such as SAS, R, or Python. Understanding of predictive modelling approaches (e.g., logistic regression, GBMs). What's on Offer Hybrid & Flexible Working: Smart working options plus a minimum of 35 days' annual leave. Health & Well-being: Dental cover, health assessments, and a wide range of well-being resources. Financial Rewards: Competitive pension scheme, annual bonus opportunities, and regular salary reviews. Family Support: Enhanced parental leave and return-to-work support. Inclusive Culture: A workplace where diversity is valued, and everyone is encouraged to thrive. If you're looking to elevate your career in a supportive, forward-thinking environment, we'd love to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Dec 06, 2025
Full time
Senior Pricing Analyst Location: UK based - Flexible on working arrangement (Can be remote or office based) Remuneration: Up to 50,000 + Bonus and Benefits Step into a key role within a fast-moving Home Insurance pricing team, where you'll help shape pricing strategy, drive growth, and support long-term profitability. This position is perfect for someone who enjoys analytical challenges, ownership of projects, and meaningful influence on business outcomes. Key Responsibilities Build and refine robust datasets for pricing and modelling purposes. Develop, validate, and sign off predictive models. Carry out detailed pricing analysis and deliver clear strategic recommendations. Lead rate changes and ensure timely, accurate release of pricing updates. Maintain documentation and coordinate pricing decisions across stakeholders. Manage end-to-end delivery of initiatives within the price control cycle. Review competitor activity to help strengthen market position. Skills & Experience 1-3 years of experience in general insurance pricing or similar analytical roles. Strong data manipulation abilities with tools such as SAS, R, or Python. Understanding of predictive modelling approaches (e.g., logistic regression, GBMs). What's on Offer Hybrid & Flexible Working: Smart working options plus a minimum of 35 days' annual leave. Health & Well-being: Dental cover, health assessments, and a wide range of well-being resources. Financial Rewards: Competitive pension scheme, annual bonus opportunities, and regular salary reviews. Family Support: Enhanced parental leave and return-to-work support. Inclusive Culture: A workplace where diversity is valued, and everyone is encouraged to thrive. If you're looking to elevate your career in a supportive, forward-thinking environment, we'd love to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
This role has a starting salary of 41,585 per annum, based on a 36 hour working week. We are excited to be recruiting a Performance Data Analyst to join our fantastic Performance and Analytics Team based in Guildford. This is a 6-month fixed term contract or secondment opportunity. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office and working from home. Further details can be discussed at interview. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role We are looking for a motivated and detail-oriented individual to join our friendly and collaborative Performance, Analytics and Systems Team within Adult Social Care. This is an exciting opportunity to apply and develop your analytical skills to support one of Surrey County Council's key priorities: the 'Right Homes, Right Support' programme. As a Performance Data Analyst, you will provide high-quality analysis and insight to help ensure adults with care and support needs have access to the right accommodation and services at the right time. Working closely with colleagues across commissioning, finance and operations, you will analyse current and future demand for residential and nursing care, supporting evidence-based planning and market development. Your work will play a key role in shaping strategic decisions and policies. By modelling trends in population need, placements and market capacity, you will provide clear, data-driven evidence that informs reports and briefings, including Cabinet Papers and strategic board reports. These insights will help senior leaders make informed choices about how services are designed, delivered and resourced. You will turn complex datasets into meaningful insights through dashboards, reports and visual presentations; helping colleagues understand trends, risks and opportunities. You'll also collaborate closely with operational teams and partner organisations, ensuring that data is translated into practical action that improves outcomes for Surrey residents. This is a fantastic opportunity for someone who enjoys using data to solve problems, influence strategy, and help shape the future of care and support for adults in Surrey. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong analytical skills : Ability to analyse complex datasets, identify trends, and produce actionable insights that inform strategic decisions. Experience of demand forecasting or market analysis within a public sector or care context would be useful Creative problem-solving ability : Experience in developing innovative analytical approaches to understand and model future demand. Ability to think critically and approach complex problems from multiple perspectives to generate practical, data-driven solutions that support long-term planning Technical proficiency : Proficiency in data visualisation tools (including Tableau) and data handling and analysis using Excel, SQL, R, or Python. Experience with data modelling, demand forecasting, or working with large datasets from multiple sources. Please note, Tableau skills will be assessed as part of the recruitment process through a practical exercise at interview Communication and collaboration : Excellent communication skills, with the ability to translate complex analytical findings into clear and meaningful messages for senior leaders and non-technical audiences. Experience of working collaboratively across teams to deliver shared goals Attention to detail and accuracy : Strong attention to detail and a commitment to accuracy and quality in data analysis. Ability to assess and validate data from multiple systems to ensure reporting and forecasting outputs are robust, reliable, and fit for inclusion in strategic reports and Cabinet Papers To apply, we request that you submit a CV and you will be asked the following 4 questions: This role involves working closely with commissioners, finance colleagues, and operational managers who may have different levels of data literacy. How would you adapt your communication style to engage, influence, and build trust with these stakeholders? Senior leaders often need to understand "what if" scenarios when planning for future demand. Describe an example of how you have created or could create scenario models to test different assumptions or policy options. What analytical tools or methods (e.g., Excel, Power BI, SQL, R, Python) have you used to support demand forecasting or capacity planning Give an example of how your technical skills added value to a project. Give an example of a time when you developed a new approach, tool, or method that improved the way data was processed, analysed, visualised, or used for decision-making. How did this benefit your team or organisation? The job advert closes at 23:59 on 3rd December 2025 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Dec 06, 2025
Contractor
This role has a starting salary of 41,585 per annum, based on a 36 hour working week. We are excited to be recruiting a Performance Data Analyst to join our fantastic Performance and Analytics Team based in Guildford. This is a 6-month fixed term contract or secondment opportunity. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office and working from home. Further details can be discussed at interview. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role We are looking for a motivated and detail-oriented individual to join our friendly and collaborative Performance, Analytics and Systems Team within Adult Social Care. This is an exciting opportunity to apply and develop your analytical skills to support one of Surrey County Council's key priorities: the 'Right Homes, Right Support' programme. As a Performance Data Analyst, you will provide high-quality analysis and insight to help ensure adults with care and support needs have access to the right accommodation and services at the right time. Working closely with colleagues across commissioning, finance and operations, you will analyse current and future demand for residential and nursing care, supporting evidence-based planning and market development. Your work will play a key role in shaping strategic decisions and policies. By modelling trends in population need, placements and market capacity, you will provide clear, data-driven evidence that informs reports and briefings, including Cabinet Papers and strategic board reports. These insights will help senior leaders make informed choices about how services are designed, delivered and resourced. You will turn complex datasets into meaningful insights through dashboards, reports and visual presentations; helping colleagues understand trends, risks and opportunities. You'll also collaborate closely with operational teams and partner organisations, ensuring that data is translated into practical action that improves outcomes for Surrey residents. This is a fantastic opportunity for someone who enjoys using data to solve problems, influence strategy, and help shape the future of care and support for adults in Surrey. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong analytical skills : Ability to analyse complex datasets, identify trends, and produce actionable insights that inform strategic decisions. Experience of demand forecasting or market analysis within a public sector or care context would be useful Creative problem-solving ability : Experience in developing innovative analytical approaches to understand and model future demand. Ability to think critically and approach complex problems from multiple perspectives to generate practical, data-driven solutions that support long-term planning Technical proficiency : Proficiency in data visualisation tools (including Tableau) and data handling and analysis using Excel, SQL, R, or Python. Experience with data modelling, demand forecasting, or working with large datasets from multiple sources. Please note, Tableau skills will be assessed as part of the recruitment process through a practical exercise at interview Communication and collaboration : Excellent communication skills, with the ability to translate complex analytical findings into clear and meaningful messages for senior leaders and non-technical audiences. Experience of working collaboratively across teams to deliver shared goals Attention to detail and accuracy : Strong attention to detail and a commitment to accuracy and quality in data analysis. Ability to assess and validate data from multiple systems to ensure reporting and forecasting outputs are robust, reliable, and fit for inclusion in strategic reports and Cabinet Papers To apply, we request that you submit a CV and you will be asked the following 4 questions: This role involves working closely with commissioners, finance colleagues, and operational managers who may have different levels of data literacy. How would you adapt your communication style to engage, influence, and build trust with these stakeholders? Senior leaders often need to understand "what if" scenarios when planning for future demand. Describe an example of how you have created or could create scenario models to test different assumptions or policy options. What analytical tools or methods (e.g., Excel, Power BI, SQL, R, Python) have you used to support demand forecasting or capacity planning Give an example of how your technical skills added value to a project. Give an example of a time when you developed a new approach, tool, or method that improved the way data was processed, analysed, visualised, or used for decision-making. How did this benefit your team or organisation? The job advert closes at 23:59 on 3rd December 2025 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Are you a driven Operations Analyst looking to make a significant impact? Our client, a specialist property finance lender based in Camden, London, is seeking a talented individual to join their growing operations team. This is a fantastic opportunity to support the execution of the company's operations strategy and help them become a leading non-bank specialist lender.This full-time Operations Analyst role offers a competitive salary of £60,000 - £70,000 per year. Enjoy the flexibility of hybrid working, along with excellent benefits such as contributory pension and comprehensive health cover for you and your family.Our client has been a key player in the specialist property finance market since 2005. With a focus on providing tailored financial solutions, the company has grown significantly and rebranded to further enhance its offerings. They are dedicated to serving customers who may not fit the traditional banking criteria.As an Operations Analyst, you will: Serve internal customers to analyse and improve systems, processes, and procedures. Manage projects and workstreams to achieve key operational objectives. Apply good governance practices, including record-keeping and supporting audits. Facilitate implementation of rules and tools to comply with company policies. Guide business operations to enhance customer and broker experiences. Package and Benefits: The Operations Analyst position comes with a comprehensive package: Annual salary of £60,000 - £70,000. Contributory pension scheme. Health cover including family. Hybrid working model for a better work-life balance. About You The ideal Operations Analyst will have: Strong proficiency in Microsoft Excel and the ability to perform medium-complex analysis. Aptitude for learning system coding and configuring business systems. Ability to analyse processes and data, making informed recommendations. Excellent organisational and communication skills. Experience in project management, testing, and lending products is beneficial. If you have experience or interest in roles such as Business Analyst, Operations Coordinator, Process Improvement Specialist, Project Manager, or Systems Analyst, this Operations Analyst position could be the perfect fit for you.If you're ready to take on a challenging and rewarding role as an Operations Analyst, this could be the perfect opportunity for you. Apply now to join a dynamic team and contribute to the success of a leading specialist lender.
Dec 06, 2025
Full time
Are you a driven Operations Analyst looking to make a significant impact? Our client, a specialist property finance lender based in Camden, London, is seeking a talented individual to join their growing operations team. This is a fantastic opportunity to support the execution of the company's operations strategy and help them become a leading non-bank specialist lender.This full-time Operations Analyst role offers a competitive salary of £60,000 - £70,000 per year. Enjoy the flexibility of hybrid working, along with excellent benefits such as contributory pension and comprehensive health cover for you and your family.Our client has been a key player in the specialist property finance market since 2005. With a focus on providing tailored financial solutions, the company has grown significantly and rebranded to further enhance its offerings. They are dedicated to serving customers who may not fit the traditional banking criteria.As an Operations Analyst, you will: Serve internal customers to analyse and improve systems, processes, and procedures. Manage projects and workstreams to achieve key operational objectives. Apply good governance practices, including record-keeping and supporting audits. Facilitate implementation of rules and tools to comply with company policies. Guide business operations to enhance customer and broker experiences. Package and Benefits: The Operations Analyst position comes with a comprehensive package: Annual salary of £60,000 - £70,000. Contributory pension scheme. Health cover including family. Hybrid working model for a better work-life balance. About You The ideal Operations Analyst will have: Strong proficiency in Microsoft Excel and the ability to perform medium-complex analysis. Aptitude for learning system coding and configuring business systems. Ability to analyse processes and data, making informed recommendations. Excellent organisational and communication skills. Experience in project management, testing, and lending products is beneficial. If you have experience or interest in roles such as Business Analyst, Operations Coordinator, Process Improvement Specialist, Project Manager, or Systems Analyst, this Operations Analyst position could be the perfect fit for you.If you're ready to take on a challenging and rewarding role as an Operations Analyst, this could be the perfect opportunity for you. Apply now to join a dynamic team and contribute to the success of a leading specialist lender.
We are looking for a Deputy ICT Manager to support the ICT Manager in the day-to-day management of the ICT service and help ensure delivery of reliable, secure and efficient services across the organisation. This is a fantastic opportunity to be the key liaison between ICT and council service areas, ensuring that business needs are fully understood, prioritised, and translated into effective ICT solutions and improvements. You'll also play a key role in supporting the organisation's digital transformation and readiness for Local Government Reorganisation (LGR). Key Responsibilities: Support the ICT Manager in the leadership and management of the ICT team, including work allocation, performance monitoring, and service delivery oversight. Act as the ICT Manager's deputy in their absence, including representing ICT at internal and external meetings. Act as the main ICT contact for assigned service areas, developing a detailed understanding of their business processes, challenges, and priorities. Conduct business process reviews, capturing current ("as-is") and future ("to-be") states to identify opportunities for improvement, automation, or digitisation. Work closely with corporate transformation and programme teams to ensure ICT dependencies and requirements for LGR are clearly identified and managed. Support services in preparing for system, process, and data changes arising from LGR. Champion the effective use of the Microsoft technology stack (including Microsoft 365, Teams, SharePoint, Power Platform, and Azure) to enable smarter working and digital transformation. Work with ICT and service teams to develop and embed solutions that make best use of existing Microsoft capabilities before procuring third-party systems. Lead or support ICT-related projects through all stages of the project lifecycle, including planning, delivery, testing, and implementation. Act as a bridge between technical ICT staff and business users, ensuring clear and effective communication. What We're Looking For Essential Knowledge & Skills: Proven ICT management experience (ideally 3+ years) in a Business Analyst, Business Partner, or similar ICT-facing role. Local government experience desirable but not essential. Strong understanding of ICT systems, digital transformation, and business change. Must have the ability to make an immediate impact - supporting during a major digital transformation programme ( 1.5-2m investment over 24 months). Strong business analysis skills. Excellent stakeholder engagement and communication skills. Desirable Knowledge & Skills: Experience supporting ICT service delivery and management. Familiarity with Local Government Reorganisation or large-scale organisational change. Knowledge of ITIL principles or ICT service management frameworks. Understanding of data governance, information security, and digital transformation best practice. Professional certification in business analysis (e.g. BCS, IIBA) or project management (e.g. PRINCE2, Agile). What's in it for you? A competitive salary Generous annual leave, including office closure between Christmas and New Year Comprehensive benefits package, including discount schemes, cycle to work, online GP, and more Employee Assistance Programme, including access to counselling services A good work/life balance with an agile working environment Committed training programme and development opportunities Membership of the local government pension scheme
Dec 06, 2025
Full time
We are looking for a Deputy ICT Manager to support the ICT Manager in the day-to-day management of the ICT service and help ensure delivery of reliable, secure and efficient services across the organisation. This is a fantastic opportunity to be the key liaison between ICT and council service areas, ensuring that business needs are fully understood, prioritised, and translated into effective ICT solutions and improvements. You'll also play a key role in supporting the organisation's digital transformation and readiness for Local Government Reorganisation (LGR). Key Responsibilities: Support the ICT Manager in the leadership and management of the ICT team, including work allocation, performance monitoring, and service delivery oversight. Act as the ICT Manager's deputy in their absence, including representing ICT at internal and external meetings. Act as the main ICT contact for assigned service areas, developing a detailed understanding of their business processes, challenges, and priorities. Conduct business process reviews, capturing current ("as-is") and future ("to-be") states to identify opportunities for improvement, automation, or digitisation. Work closely with corporate transformation and programme teams to ensure ICT dependencies and requirements for LGR are clearly identified and managed. Support services in preparing for system, process, and data changes arising from LGR. Champion the effective use of the Microsoft technology stack (including Microsoft 365, Teams, SharePoint, Power Platform, and Azure) to enable smarter working and digital transformation. Work with ICT and service teams to develop and embed solutions that make best use of existing Microsoft capabilities before procuring third-party systems. Lead or support ICT-related projects through all stages of the project lifecycle, including planning, delivery, testing, and implementation. Act as a bridge between technical ICT staff and business users, ensuring clear and effective communication. What We're Looking For Essential Knowledge & Skills: Proven ICT management experience (ideally 3+ years) in a Business Analyst, Business Partner, or similar ICT-facing role. Local government experience desirable but not essential. Strong understanding of ICT systems, digital transformation, and business change. Must have the ability to make an immediate impact - supporting during a major digital transformation programme ( 1.5-2m investment over 24 months). Strong business analysis skills. Excellent stakeholder engagement and communication skills. Desirable Knowledge & Skills: Experience supporting ICT service delivery and management. Familiarity with Local Government Reorganisation or large-scale organisational change. Knowledge of ITIL principles or ICT service management frameworks. Understanding of data governance, information security, and digital transformation best practice. Professional certification in business analysis (e.g. BCS, IIBA) or project management (e.g. PRINCE2, Agile). What's in it for you? A competitive salary Generous annual leave, including office closure between Christmas and New Year Comprehensive benefits package, including discount schemes, cycle to work, online GP, and more Employee Assistance Programme, including access to counselling services A good work/life balance with an agile working environment Committed training programme and development opportunities Membership of the local government pension scheme
We are seeking a fluent Spanish speaking Business Intelligence / Data Modelling Analyst to join an expanding analytics department within the Travel & Logistics sector. This role is based in Birmingham and will focus on leveraging data to provide actionable insights and new modelling techniques to enhance commercial ROI. Client Details This position is with a large International organisation operating within the Travel / Logistics sector. They are recognised for their expertise in providing innovative solutions and delivering exceptional results for their customers. Description Develop and maintain business intelligence dashboards and reporting tools. Leverage Python, SQL and Tableau to create enhanced forecasting and demand planning analytics Deploy predictive and advanced modelling techniques to support Pricing, Marketing and Operational departments in their strategic decision making Analyse complex data sets to identify trends and insights. Provide accurate forecasts to support decision-making processes. Collaborate with cross-functional teams to gather data requirements. Ensure data quality and integrity across all analytics platforms. Present findings and recommendations to stakeholders effectively. Monitor key performance indicators and suggest improvements. Support the implementation of data-driven strategies within the organisation. Profile A successful Business Intelligence / Forecasting Analyst should have: Proficiency in data analysis and forecasting tools - Python and SQL is essential Strong knowledge of business intelligence platforms e.g Tableau or Power BI Advanced data / statistical modelling skills Fluent Spanish speaking skills Experience in the Travel, Logistics or Supply Chain industry or a related field. Excellent problem-solving and analytical skills. Ability to communicate complex data in a clear and concise manner. Strong attention to detail and commitment to data accuracy. Collaborative mindset to work effectively within a team environment. Job Offer Competitive salary of 50,000 - 70,000 per annum. Comprehensive pension scheme. Opportunity to work in the vibrant location of Birmingham. Engaging role within the Travel / Logistics sector. Chance to contribute to impactful analytics and forecasting projects. If you are an experienced Business Intelligence / Forecasting Analyst looking for an exciting opportunity in Birmingham, we encourage you to apply and take the next step in your career.
Dec 06, 2025
Full time
We are seeking a fluent Spanish speaking Business Intelligence / Data Modelling Analyst to join an expanding analytics department within the Travel & Logistics sector. This role is based in Birmingham and will focus on leveraging data to provide actionable insights and new modelling techniques to enhance commercial ROI. Client Details This position is with a large International organisation operating within the Travel / Logistics sector. They are recognised for their expertise in providing innovative solutions and delivering exceptional results for their customers. Description Develop and maintain business intelligence dashboards and reporting tools. Leverage Python, SQL and Tableau to create enhanced forecasting and demand planning analytics Deploy predictive and advanced modelling techniques to support Pricing, Marketing and Operational departments in their strategic decision making Analyse complex data sets to identify trends and insights. Provide accurate forecasts to support decision-making processes. Collaborate with cross-functional teams to gather data requirements. Ensure data quality and integrity across all analytics platforms. Present findings and recommendations to stakeholders effectively. Monitor key performance indicators and suggest improvements. Support the implementation of data-driven strategies within the organisation. Profile A successful Business Intelligence / Forecasting Analyst should have: Proficiency in data analysis and forecasting tools - Python and SQL is essential Strong knowledge of business intelligence platforms e.g Tableau or Power BI Advanced data / statistical modelling skills Fluent Spanish speaking skills Experience in the Travel, Logistics or Supply Chain industry or a related field. Excellent problem-solving and analytical skills. Ability to communicate complex data in a clear and concise manner. Strong attention to detail and commitment to data accuracy. Collaborative mindset to work effectively within a team environment. Job Offer Competitive salary of 50,000 - 70,000 per annum. Comprehensive pension scheme. Opportunity to work in the vibrant location of Birmingham. Engaging role within the Travel / Logistics sector. Chance to contribute to impactful analytics and forecasting projects. If you are an experienced Business Intelligence / Forecasting Analyst looking for an exciting opportunity in Birmingham, we encourage you to apply and take the next step in your career.
Senior Service Desk Analyst - 33,000/ 35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the Helpdesk Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence. Duties/Areas of Responsibility Provide desktop, server and Cloud support to clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with WAN, remote connectivity, VOIP systems, VPNs and network security Onboarding of new clients Producing reports and proposals for clients Undertake medium-sized IT projects Installations of hardware on site Ensuring all client's technical information is documented and up to date Highlighting of any areas where replacement equipment is needed Other: Excellent phone manner and customer service skills Being part of a rota to be onsite in a local school. Work extra hours to meet deadlines, as required Excellent team player by providing assistance and support to colleagues Outstanding communication with the team and clients Ensure that the highest level of customer service is provided to all client The Package: If successful our client is offering a salary of 33,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this senior service desk analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Dec 06, 2025
Full time
Senior Service Desk Analyst - 33,000/ 35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the Helpdesk Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence. Duties/Areas of Responsibility Provide desktop, server and Cloud support to clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with WAN, remote connectivity, VOIP systems, VPNs and network security Onboarding of new clients Producing reports and proposals for clients Undertake medium-sized IT projects Installations of hardware on site Ensuring all client's technical information is documented and up to date Highlighting of any areas where replacement equipment is needed Other: Excellent phone manner and customer service skills Being part of a rota to be onsite in a local school. Work extra hours to meet deadlines, as required Excellent team player by providing assistance and support to colleagues Outstanding communication with the team and clients Ensure that the highest level of customer service is provided to all client The Package: If successful our client is offering a salary of 33,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this senior service desk analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Job Title: Asbestos Surveyor / Analyst Location: Sheffield, South Yorkshire Salary/Benefits: 25k - 42k + Training & Benefits Our client is a recognised and respected name within the Asbestos industry. They hold UKAS accreditation and strong pockets of clients throughout the UK. Due to recent expansion, they are seeking an experienced Asbestos Surveyor / Analyst to service a mix of commercial, domestic and industrial client premises. Applicants must have a successful track record within the industry, as you will be expected to hit the ground running. They are offering attractive salaries and benefits, including: training, overtime, pension scheme and company vehicle. We can consider candidates from: Sheffield, Rotherham, Dronfield, Chesterfield, Worksop, Mansfield, Retford, Gainsborough, Conisborough, Mexborough, Barnsley, Goole, Pontefract, Castleford, Normanton, Wakefield, Huddersfield, Holmfirth, Batley, Dewsbury, Morley, Brighouse, Morley, Leeds, Bradford, Halifax, Nottingham, Derby, Beeston. Experience / Qualifications: - Must have strong experience as an Asbestos Surveyor / Analyst within a UKAS accredited company - Will hold the BOHS P402, P403 and P404 (or RSPH equivalent) - Excellent technical knowledge, including: HSG 264 and HSG 248 guidelines - Able to articulate technical matters to clients - Good literacy and numeracy skills - Comfortable using IT software The Role: - Conducting management, refurbishment, demolition and re-inspection asbestos surveys - Travelling across a mixed portfolio of commercial, domestic and industrial client sites - Collecting samples from site for analysis - Undertaking 4 Stage Clearances - Carrying out leak, background, reassurance, leak and smoke air testing - Producing thorough technical reports - Working on a variety of asbestos removals projects - Wearing correct PPE at all times - Meeting / exceeding set personal targets - Maintaining excellent working relationships with clients Alternative job titles: Asbestos Consultant, Asbestos Surveyor, Asbestos Inspector, Asbestos Analyst, Environmental Consultant. Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2025
Dec 06, 2025
Full time
Job Title: Asbestos Surveyor / Analyst Location: Sheffield, South Yorkshire Salary/Benefits: 25k - 42k + Training & Benefits Our client is a recognised and respected name within the Asbestos industry. They hold UKAS accreditation and strong pockets of clients throughout the UK. Due to recent expansion, they are seeking an experienced Asbestos Surveyor / Analyst to service a mix of commercial, domestic and industrial client premises. Applicants must have a successful track record within the industry, as you will be expected to hit the ground running. They are offering attractive salaries and benefits, including: training, overtime, pension scheme and company vehicle. We can consider candidates from: Sheffield, Rotherham, Dronfield, Chesterfield, Worksop, Mansfield, Retford, Gainsborough, Conisborough, Mexborough, Barnsley, Goole, Pontefract, Castleford, Normanton, Wakefield, Huddersfield, Holmfirth, Batley, Dewsbury, Morley, Brighouse, Morley, Leeds, Bradford, Halifax, Nottingham, Derby, Beeston. Experience / Qualifications: - Must have strong experience as an Asbestos Surveyor / Analyst within a UKAS accredited company - Will hold the BOHS P402, P403 and P404 (or RSPH equivalent) - Excellent technical knowledge, including: HSG 264 and HSG 248 guidelines - Able to articulate technical matters to clients - Good literacy and numeracy skills - Comfortable using IT software The Role: - Conducting management, refurbishment, demolition and re-inspection asbestos surveys - Travelling across a mixed portfolio of commercial, domestic and industrial client sites - Collecting samples from site for analysis - Undertaking 4 Stage Clearances - Carrying out leak, background, reassurance, leak and smoke air testing - Producing thorough technical reports - Working on a variety of asbestos removals projects - Wearing correct PPE at all times - Meeting / exceeding set personal targets - Maintaining excellent working relationships with clients Alternative job titles: Asbestos Consultant, Asbestos Surveyor, Asbestos Inspector, Asbestos Analyst, Environmental Consultant. Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2025
Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary 50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those with digital accessibility needs (WCAG 2.2). Working in Agile Environments - Collaborate in multidisciplinary teams within Agile frameworks to deliver impactful service solutions. Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics. Skills and Experience Proven experience in Service Design, with a strong portfolio of successful end-to-end service improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable). Experience designing services for users with accessibility requirements. Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Dec 06, 2025
Full time
Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary 50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those with digital accessibility needs (WCAG 2.2). Working in Agile Environments - Collaborate in multidisciplinary teams within Agile frameworks to deliver impactful service solutions. Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics. Skills and Experience Proven experience in Service Design, with a strong portfolio of successful end-to-end service improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable). Experience designing services for users with accessibility requirements. Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Business Improvement PartnerYour new company Hays are delighted to be retained on an exclusive basis for newly created vacancies, following a strategic review, with Argyll Community Housing Association.With a Head Office based in the heart of Helensburgh, this values-driven organisation is now looking to recruit a Business Improvement Partner to join a newly created Transformation & Improvement team. This role will support delivery of the new Target Operating Model by implementing a Group wide systems thinking review programme which drives out waste, error, duplication and complex manual activity.Due to the geographical coverage, this organisation can consider applicants from locations near their offices in Lochgilphead, Dunoon, Rothsay. Oban, Campbeltown and Islay. Your new role The purpose of the Business Improvement Partner role is to work across ACHA Group services, identifying opportunities to improve customer and business outcomes and drive transformational change by reviewing business activities and processes. Watch a video with a hiring manager The duties and responsibilities will include but not limited to: To enable the transformation of services across the ACHA Group, reducing transactional work through process review, channel shift and digital automation. To prioritise and drive business improvement activity across the ACHA Group via process mapping and business insight development. Using systems thinking techniques, to lead process mapping, review and redesign projects including mapping 'as is' and 'to be' processes What you'll need to succeed Ability to complete root cause analysis to gain insights and solve service delivery problems Knowledge of analyst frameworks, business processes, process mapping and business requirements methodologies Strong process engineering skills including review and mapping Experience of delivering end to end business improvement projects Ability to analyse and interpret business insight intelligence and to allow that to drive your actions Project Management skills You must have a full UK driving licence. Prepared to complete and pass a disclosure. What you'll get in return A competitive salary £34,685 - £40,524 Flexible office locations of Helensburgh Lochgilphead, Dunoon, Rothsay. Oban, Campbeltown and Islay 25 days annual leave plus 12 public holidays Your birthday off each year Access to the Strathclyde Pension Fund of Now Pension Scheme Membership Health Shield Cash plan Breeze (includes 27/7 GP access, wellbeing support, employee discounts and perks) Group Life Assurance Flexible & Hybrid working Enhanced Maternity and Sick Pay benefits Cycle to work scheme Holiday Buy & Sell Tusker Car Scheme Access to Aviva DigiCare What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Dec 06, 2025
Full time
Business Improvement PartnerYour new company Hays are delighted to be retained on an exclusive basis for newly created vacancies, following a strategic review, with Argyll Community Housing Association.With a Head Office based in the heart of Helensburgh, this values-driven organisation is now looking to recruit a Business Improvement Partner to join a newly created Transformation & Improvement team. This role will support delivery of the new Target Operating Model by implementing a Group wide systems thinking review programme which drives out waste, error, duplication and complex manual activity.Due to the geographical coverage, this organisation can consider applicants from locations near their offices in Lochgilphead, Dunoon, Rothsay. Oban, Campbeltown and Islay. Your new role The purpose of the Business Improvement Partner role is to work across ACHA Group services, identifying opportunities to improve customer and business outcomes and drive transformational change by reviewing business activities and processes. Watch a video with a hiring manager The duties and responsibilities will include but not limited to: To enable the transformation of services across the ACHA Group, reducing transactional work through process review, channel shift and digital automation. To prioritise and drive business improvement activity across the ACHA Group via process mapping and business insight development. Using systems thinking techniques, to lead process mapping, review and redesign projects including mapping 'as is' and 'to be' processes What you'll need to succeed Ability to complete root cause analysis to gain insights and solve service delivery problems Knowledge of analyst frameworks, business processes, process mapping and business requirements methodologies Strong process engineering skills including review and mapping Experience of delivering end to end business improvement projects Ability to analyse and interpret business insight intelligence and to allow that to drive your actions Project Management skills You must have a full UK driving licence. Prepared to complete and pass a disclosure. What you'll get in return A competitive salary £34,685 - £40,524 Flexible office locations of Helensburgh Lochgilphead, Dunoon, Rothsay. Oban, Campbeltown and Islay 25 days annual leave plus 12 public holidays Your birthday off each year Access to the Strathclyde Pension Fund of Now Pension Scheme Membership Health Shield Cash plan Breeze (includes 27/7 GP access, wellbeing support, employee discounts and perks) Group Life Assurance Flexible & Hybrid working Enhanced Maternity and Sick Pay benefits Cycle to work scheme Holiday Buy & Sell Tusker Car Scheme Access to Aviva DigiCare What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Pure Resourcing Solutions Limited
Cambridge, Cambridgeshire
Pure are delighted to be working in partnership with the University of Cambridge Finance Division as they continue on an exciting Enhanced Financial Transparency (EFT) Project which is highly significant and will have a University-wide impact. The project forms part of an overall Finance Transformation Programme (FTP). The Finance Analyst role will work within the Academic Financial Planning and Analysis team and is there to provide support on the day to day tasks while the current postholder supports on the transformation programme. This role will support with the preparation, consolidation and review of the budget and monitoring the variance analysis prior to discussion with the wider team, you will support with the management of year end budget which will involve updating and communicating changes to the processes. This position will be offered on a contract basis until October 2027. The University offers an excellent benefit package including: - 41 days annual leave, inclusive of Bank Holidays - Defined benefits pension schemes - Flexible working options - Family-friendly initiatives - Career development opportunities - Rental deposit scheme The University is supportive of hybrid working, where some work is undertaken on University premises and some in a remote working environment. This role is flexible on full time or part time hours, they could offer either full time, 4 or 3 days a week. The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. The University has a responsibility to ensure that all employees are eligible to live and work in the UK. To discuss this position in more detail please contact Kathryn Van Wyk at Pure Cambridge or apply below.
Dec 06, 2025
Contractor
Pure are delighted to be working in partnership with the University of Cambridge Finance Division as they continue on an exciting Enhanced Financial Transparency (EFT) Project which is highly significant and will have a University-wide impact. The project forms part of an overall Finance Transformation Programme (FTP). The Finance Analyst role will work within the Academic Financial Planning and Analysis team and is there to provide support on the day to day tasks while the current postholder supports on the transformation programme. This role will support with the preparation, consolidation and review of the budget and monitoring the variance analysis prior to discussion with the wider team, you will support with the management of year end budget which will involve updating and communicating changes to the processes. This position will be offered on a contract basis until October 2027. The University offers an excellent benefit package including: - 41 days annual leave, inclusive of Bank Holidays - Defined benefits pension schemes - Flexible working options - Family-friendly initiatives - Career development opportunities - Rental deposit scheme The University is supportive of hybrid working, where some work is undertaken on University premises and some in a remote working environment. This role is flexible on full time or part time hours, they could offer either full time, 4 or 3 days a week. The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. The University has a responsibility to ensure that all employees are eligible to live and work in the UK. To discuss this position in more detail please contact Kathryn Van Wyk at Pure Cambridge or apply below.
Your new company An organisation specialising in providing individual wealth management, asset management and related services to private clients, charities, trustees and professional partners. They have been established for over 250 years and are one of the biggest wealth managers in the UK. Your new role A Business Change Analyst is required to join the Investment management change team to work on a variety of projects. The team is a well-established team of change professionals with a track record of successfully delivering business change initiatives. The projects you are likely to work on will include the target operating model for an office move, new markets proposition, risk and control initiatives and several other business change-focused projects. The Business Change Analyst will be required to work closely with stakeholders across the business to understand their requirements and translate them into business requirements documentation. The Business Change Analyst will need to be comfortable holding workshops with multiple stakeholders to understand requirements. They will also be required to map and analyse process flows. What you'll need to succeed Solid Business Analysis skills Experience of working on business change/ operating model/ office relocation projects Financial services experience preferable Good stakeholder engagement skills What you'll get in return 60K basic salary 10-15% bonus 10% pension Several other benefits Hybrid working - 2 days in the office If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 06, 2025
Full time
Your new company An organisation specialising in providing individual wealth management, asset management and related services to private clients, charities, trustees and professional partners. They have been established for over 250 years and are one of the biggest wealth managers in the UK. Your new role A Business Change Analyst is required to join the Investment management change team to work on a variety of projects. The team is a well-established team of change professionals with a track record of successfully delivering business change initiatives. The projects you are likely to work on will include the target operating model for an office move, new markets proposition, risk and control initiatives and several other business change-focused projects. The Business Change Analyst will be required to work closely with stakeholders across the business to understand their requirements and translate them into business requirements documentation. The Business Change Analyst will need to be comfortable holding workshops with multiple stakeholders to understand requirements. They will also be required to map and analyse process flows. What you'll need to succeed Solid Business Analysis skills Experience of working on business change/ operating model/ office relocation projects Financial services experience preferable Good stakeholder engagement skills What you'll get in return 60K basic salary 10-15% bonus 10% pension Several other benefits Hybrid working - 2 days in the office If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-
Dec 06, 2025
Full time
Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-
Joining our Data and Systems Team within Children's Services Shared Service as a skilled Technical Data Analyst, you'll be passionate about transforming data into actionable insights. In this key role, you'll design, develop, and maintain SQL-based reports and dashboards that drive data-informed decision-making across the organisation. Reporting to the Data Architect, you'll be a main point of contact for reporting development, supporting analytics, reporting, and learning across the team. You'll work on a variety of projects, proactively identifying efficiencies, streamlining processes, and delivering technical solutions to multiple customers. What you'll do: Develop and maintain SQL queries, stored procedures, and views to support reporting requirements. Build and optimise reports and dashboards using SQL and reporting tools such as Power BI and SSRS. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Ensure data accuracy, consistency, and integrity across all reports. Monitor and troubleshoot report performance and data issues. Document report logic, data sources, and processes for transparency and future maintenance. Support ad-hoc data requests and analysis, data quality initiatives, and contribute to the continuous improvement of reporting processes. What we're looking for: Advanced technical certificate or diploma, or A levels, or equivalent. Proficient in writing complex SQL queries and working with relational databases (e.g., SQL Server). Experience with reporting tools such as SSRS and Power BI. Strong analytical and problem-solving skills. Ability to interpret business requirements and translate them into technical solutions. Attention to detail and commitment to data accuracy. Why join us: Be part of a collaborative team driving innovation in Children's Services. Work on projects that make a real difference to service delivery. Opportunities for professional development and to contribute to service improvement. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here . To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Data Reporting Specialist, Data Solutions Analyst, Data Insights Analyst, Data Reporting Developer, Information Systems Analyst, Data Analytics Specialist, Reporting and Insights Analyst, Analytics & Reporting Consultant
Dec 06, 2025
Seasonal
Joining our Data and Systems Team within Children's Services Shared Service as a skilled Technical Data Analyst, you'll be passionate about transforming data into actionable insights. In this key role, you'll design, develop, and maintain SQL-based reports and dashboards that drive data-informed decision-making across the organisation. Reporting to the Data Architect, you'll be a main point of contact for reporting development, supporting analytics, reporting, and learning across the team. You'll work on a variety of projects, proactively identifying efficiencies, streamlining processes, and delivering technical solutions to multiple customers. What you'll do: Develop and maintain SQL queries, stored procedures, and views to support reporting requirements. Build and optimise reports and dashboards using SQL and reporting tools such as Power BI and SSRS. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Ensure data accuracy, consistency, and integrity across all reports. Monitor and troubleshoot report performance and data issues. Document report logic, data sources, and processes for transparency and future maintenance. Support ad-hoc data requests and analysis, data quality initiatives, and contribute to the continuous improvement of reporting processes. What we're looking for: Advanced technical certificate or diploma, or A levels, or equivalent. Proficient in writing complex SQL queries and working with relational databases (e.g., SQL Server). Experience with reporting tools such as SSRS and Power BI. Strong analytical and problem-solving skills. Ability to interpret business requirements and translate them into technical solutions. Attention to detail and commitment to data accuracy. Why join us: Be part of a collaborative team driving innovation in Children's Services. Work on projects that make a real difference to service delivery. Opportunities for professional development and to contribute to service improvement. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here . To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Data Reporting Specialist, Data Solutions Analyst, Data Insights Analyst, Data Reporting Developer, Information Systems Analyst, Data Analytics Specialist, Reporting and Insights Analyst, Analytics & Reporting Consultant
Role: Implementation Analyst (Scheme Benefits) - Level 3 Reports to: Scheme Benefits Implementation Manager Primary purpose of the role: To ensure all aspects of a transition and change project are delivered on time and to a high standard within a controlled project environment. Key responsibilities Lead client implementation projects Implement the products and services on our technology platforms Manage system configuration activities and quality Deliver tools to allow successful calculation automation and data migration Identify, troubleshoot and resolve client queries and issues Support Project Managers and Implementation Consultants through the efficient delivery of project tasks Deliver end user documents to support Operational Readiness and day to day administration Mentor and coach other Implementation Analysts Follow Evolve procedures and produce documents applicable for project and quality gates Key tasks Meet with clients during the implementation cycle to understand their requirements, data, processes and systems, and make recommendations on how to implement our product(s)/service(s) Undertake scheme analysis and system configuration Support the production of requirement documentation Participate in client meetings and project status calls Liaise with clients, third parties and Company departments Undertake data analysis and testing tasks Support the technical development of our technology platforms through participation in new and enhanced developments Provide support where necessary to the line manager in the effective management of staff Facilitate internal and external system training when required Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Dec 06, 2025
Full time
Role: Implementation Analyst (Scheme Benefits) - Level 3 Reports to: Scheme Benefits Implementation Manager Primary purpose of the role: To ensure all aspects of a transition and change project are delivered on time and to a high standard within a controlled project environment. Key responsibilities Lead client implementation projects Implement the products and services on our technology platforms Manage system configuration activities and quality Deliver tools to allow successful calculation automation and data migration Identify, troubleshoot and resolve client queries and issues Support Project Managers and Implementation Consultants through the efficient delivery of project tasks Deliver end user documents to support Operational Readiness and day to day administration Mentor and coach other Implementation Analysts Follow Evolve procedures and produce documents applicable for project and quality gates Key tasks Meet with clients during the implementation cycle to understand their requirements, data, processes and systems, and make recommendations on how to implement our product(s)/service(s) Undertake scheme analysis and system configuration Support the production of requirement documentation Participate in client meetings and project status calls Liaise with clients, third parties and Company departments Undertake data analysis and testing tasks Support the technical development of our technology platforms through participation in new and enhanced developments Provide support where necessary to the line manager in the effective management of staff Facilitate internal and external system training when required Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
