440 jobs found

Head of Customer Success with extensive experience managing support staff in high growth tech businesses and previous sales experience is sought by a high growth, scale up based in Birmingham city centre Utilising the latest in AI and automation technology this company are using pioneering research to position their commercial ventures as a market leading integrated automated solution within the -commerce space. With extensive UK growth planned over the coming months this Head of Customer Success will lead a customer support team of 19 demonstrating an in-depth knowledge of coaching & leadership mental models to help the team excel. This role would suit an experienced people manager who really understands and has a passion for the psychology behind stellar team performance and wants to work in a dynamic, fast paced, delivery focused environment that challenges individuals to progress quickly. This Head of Customer Success based near Birmingham should have most of the following key skills: - Experience leading support teams ideally in high growth tech businesses - Demonstrable coaching & leadership mental models - Some career experience working in a sales role - The flexibility to adapt leadership style depending on individual needs - Data driven approach to management reporting with the ability to quantify business decisions to senior management - A real passion for self-improvement and progression - A tailored, people centric approach to management - Any experience using AI tooling to drive customer success would be really useful - Excellent communication & presentation skills In return this Head of Customer Success based near Birmingham: - Starting salary of between £70,000 and £80,000 - 30% bonus scheme - Private pension - Private healthcare - Extensive training and progression opportunities - Flexible working hours - An R&D driven, high-performance culture This is a fabulous opportunity to join a high growth, market leading business on their growth journey. Head of Customer Success Birmingham Ecommerce, application support, mental model, coaching, leadership, technology, customer service

National Account Manager Retail Location: Lincolnshire Salary: >£50,000 + benefits Industry: FMCG Role Type: Full-time, Permanent Are you a commercially driven Account Manager with a passion for retail, product, and building exceptional customer relationships? This is a fantastic opportunity to take ownership of a major grocery retail account within a fast-paced and innovative UK business supplying high-quality products. We are seeking an ambitious, relationship-led Account Manager to lead and grow a high-profile national retail account across both in-store and online channels. You will be joining a collaborative commercial team and play a key role in delivering category growth, range development, and best-in-class customer experience. The Opportunity In this role, you ll be responsible for managing a major UK retailer across a number of areas, shaping category plans, influencing ranging decisions, and ensuring a smooth end-to-end process from concept to delivery. You ll work closely with colleagues in insights, merchandising, supply chain, technical and product development to maximise opportunities and support a strong customer partnership. This is a great role for a commercially minded candidate who thrives on pace, variety and cross-functional collaboration. Key Responsibilities Build and maintain a strong working relationship with your retail customer, fully understanding their strategy, category plans and processes. Support in developing an annual account plan with clear commercial objectives. Conduct regular business and category reviews, identifying opportunities for growth, improvement and future success. Review product and range performance, initiating improvement programmes where required. Prepare product development briefs and manage range changes and NPD to meet customer requirements and internal financial targets. Monitor competitor activity and provide updates and insight internally and to the customer. Manage weekly forecasting, ensuring accuracy to maintain service levels and meet customer KPIs. Agree promotional and activity plans with the customer and support delivery in line with the commercial plan. Support commercial negotiations including specifications, price, distribution, and volume. Ensure efficient sales administration and accurate reporting. Communicate outcomes of customer meetings across internal teams including Technical, Procurement, Production and Operations. Recommend and support value chain improvements, cost-saving initiatives and efficiency programmes. Provide monthly trading reports highlighting performance vs plan, upcoming opportunities and risks. Lead or support specific commercial projects and new business opportunities. About You Ideally degree-educated or equivalent experience. Experience working with major UK retailers (e.g., grocery or multipliers), preferably within FMCG, horticulture, food, gifting or related consumer goods. Strong account management and relationship-building skills with the confidence to influence at all levels. Commercially astute with the ability to analyse market, sales and performance data. Highly organised, proactive and able to manage multiple projects and deadlines. Strong communication and presentation skills. Intermediate/advanced IT skills, especially Excel, PowerPoint and Word. A collaborative team player with a flexible, positive approach. Some people-management experience is beneficial but not essential. What You ll Get The chance to work with a high-profile UK retailer and own a key commercial relationship. A supportive, team-focused culture with strong values around collaboration, trust, resilience and sustainability. Opportunities for long-term growth, development and broader commercial exposure. The ability to influence category direction and contribute to the success of an innovative and forward-thinking business.

Financial Services Administrator Salary: 25,000 - 30,000 (DOE) Location: Huddersfield (free parking available) Hours: Mon-Fri, 8:30am-4:30pm Full-time, permanent position Role Overview: Our client is seeking an experienced Administrator to play a key role in delivering exceptional client care and operational support. This is an exciting opportunity to work in a dynamic, supportive environment where your skills and initiative will be valued. The role supports multiple Partners and Advisers, ensuring smooth business operations and fostering long-term client relationships. The Key Responsibilities of the Financial Services Administrator: Client Experience & Relationship Management: Act as the first point of contact for client servicing with a professional and proactive approach Maintain and enhance client relationships through timely communication and personalised service Support client onboarding and ensure documentation accuracy and compliance Operational Excellence: Oversee submission and tracking of client applications Maintain accurate client records using Salesforce, ShareFile, iBusiness, and other systems Ensure compliance with regulatory and licensing requirements Liaise with Head Office and external providers for seamless service delivery Practice Development & Collaboration: Work with the Practice Manager and Paraplanner to support business growth initiatives Contribute to marketing efforts including campaigns and client events Assist in developing new client opportunities and nurturing referrals Leadership & Team Support: Provide locum support for senior team members during absences Mentor junior team members and foster a collaborative team culture Attend meetings, workshops, and training for continuous professional development The Required Skills and Experience of the Financial Services Administrator: Exceptional organisational and communication skills Calm, confident, and client-focused under pressure Strong attention to detail and analytical thinking Proactive and solution-oriented mindset Comfortable with face-to-face and phone-based client interaction Proficient in Microsoft Office and internal systems Knowledge of financial services regulation and compliance Minimum 2 years' experience in financial services (preferably St. James's Place, IFA practice, or similar) The Successful Candidate will Receive Excellent Benefits: Bonus: Performance-related annual bonus up to 8% Annual Leave: 25 days plus bank holidays Benefits: o Pension Scheme o Private Medical Insurance (after qualifying period) o Professional development funding and exam support o Team social events and client entertainment opportunities Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Key Account Manager Salary 30,000 - 45,000 per annum, plus Car Allowance and Uncapped Commission. Company Join a dynamic and rapidly growing retail consumable products company that prides itself on innovation, quality, and customer satisfaction. With a diverse range of products and a commitment to excellence, my client is expanding their team and seeking a talented Key Account Manager to drive business growth and foster strong client relationships within their Charity Retail clients. Location You will ideally be based between London and Birmingham, with frequent visits to clients primarily in Birmingham and the south East. Responsibilities Develop and maintain relationships with key clients, serving as the primary point of contact for all their needs and inquiries. Identify new business opportunities and strategically expand our client base within the designated territory. Understand clients' needs and recommend suitable products and solutions from our extensive catalogue. Collaborate with internal teams to ensure seamless delivery of products and services, meeting or exceeding client expectations. Monitor market trends, competitor activities, and customer feedback to continuously improve our offerings and stay ahead in the market. Requirements Proven experience in B2B sales, preferably within a similar industry or selling a catalogue of products. Strong track record of achieving sales targets and driving revenue growth. Excellent communication and negotiation skills, with the ability to build rapport and trust with clients. Highly organized with the ability to manage multiple accounts and prioritize tasks effectively. Willingness to travel frequently within the designated territory. Self-motivated and results-driven individual with a passion for exceeding customer expectations. Benefits Competitive salary with uncapped commission potential. Company car allowance for business-related travel. Opportunities for career advancement and professional development within a dynamic and growing organization. How to Apply If you are a motivated and customer-focused individual looking for an exciting opportunity to make a significant impact, please submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!

Job Title: Field Engineer Location: Livingston and surrounding areas sites to be covered Employment Type: Full-Time Salary up to 28k + 4k allowance + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change) projects to customer specifications. Maintain clear communication with Call Administration, Service Delivery Managers, and customer sites. Manage part movements (RMA generation and returns) efficiently. Meet or exceed defined KPIs and SLA targets. Ensure compliance with site-specific Fire, Security, and Health & Safety regulations. Accurately log all incidents and resolutions using the appropriate ITSM tools. Stay up to date with new technologies and maintain relevant certifications. Participate in 24/7 on-call rota (where applicable) and perform overtime when required. Mentor junior engineers and contribute to team development. Maintain company assets and ensure technical documentation is current. Adhere to all company and customer policies and procedures. Skills & Experience: Professional, presentable, and customer-oriented. Full UK driving licence (essential for site travel). Strong interpersonal and communication skills. Ability to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled team across diverse client environments. Gain exposure to a wide range of technologies and industries. Opportunities for professional development and certification. Be part of a company that values innovation, reliability, and customer satisfaction. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 41 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Ben to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Product Developer (Restaurants) to join our Food Team. The role is based in Park Royal with frequent visits in our Restaurants. The Role: Working alongside the Restaurant Senior Product Development Manager (SPDM) and Restaurant Product Development Technologist (PDT), you will support all related product launches from our Central Production Kitchen and location-based restaurant kitchens. This is a hands-on role, responsible for both creating new recipes and enhancing existing ones and training new recipes and processes to CPU and restaurant kitchen teams. You will collaborate closely with internal departments and key suppliers to deliver high-quality products while ensuring food safety, integrity, and legality. You will be involved throughout the full product lifecycle from concept through to launch including planning, recipe development, benchmarking, testing, sample preparation, recipe set-up, training and costings. The role also includes sourcing new ingredients, liaising directly with suppliers alongside procurement colleagues, supporting process teams during trials, and assisting the Restaurant Senior Product Development Manager with presentations. In addition, you will play a key role in the continuous improvement of our products, working with the Central Production and restaurant operations teams to manage projects through the business gate process and driving quality and innovation across the restaurant menus. Key Responsibilities: Product Development • Develop new restaurant recipes in line with company strategy, briefs, food vision, nutritional standards, and CPU capabilities with specific focus on restaurant operations restrictions and capabilities. • Continuously improve existing recipes and processes to enhance quality, cost efficiency, nutrition, and compliance. • You will have a good understanding of our restaurant operations and target development of product according to limitations and capabilities. • Support optimisation and growth of the restaurant hot food category through innovation and best practice. • Conduct competitor benchmarking, gap analysis, and trend monitoring to identify opportunities. • Test new operations equipment, processes, packaging, and hot-hold times to optimise product quality and service. • Produce high-quality samples for presentations, photography, tasting sessions, retailer sell-ins, and customer visits. • Deliver presentations at gate stages alongside the Senior PDM and Product Development Technologist. • Continuously improve existing recipes and processes to enhance quality, cost efficiency, meeting nutrition targets and compliance. • Testing new hot hold times to optimise quality, provide records and recommendations. Quality & Compliance • Define, write, and maintain recipes, costings, QA specifications, and product attribute documentation. • Conduct kitchen-level yield, organoleptic, and shelf-life testing of products, ingredients, and packaging. • Validate and sign off raw ingredients and packaging with procurement and supplier assurance. • Attend taste panels and positive release tastings, providing feedback and signing off quality prior to launch. • Regularly visit restaurants and CPU kitchens to review recipe execution, quality, and consistency, making recommendations for improvement. • Troubleshoot issues and lead corrective actions on recipes, ingredients, or processes either directly in CPU or at restaurant kitchen locations. • Ensure compliance with all food safety, integrity, and company standards. Operations & Training • Lead and deliver training of new recipes and processes to CPU and restaurant kitchen teams. • Support trials, pre-production runs, launches, and handovers to ensure seamless scale up from development to operations. • Provide post-launch support in site-based restaurant kitchens, ensuring consistent delivery of standards. • Work closely with restaurant teams to identify quality improvement opportunities and embed best practices in restaurant kitchens and central sushi production kitchen. • Support marketing and promotional activities, ensuring food is represented to brand standards. • Support SPDM and Food Director with franchise or company international operations requirements. Supplier & Process Collaboration • Prepare ingredient sourcing briefs under guidance of the Senior PDM and liaise with suppliers on specifications and amendments. • Support the Senior Product Development Manager with packaging briefs and related documentation. • Support procurement and supplier assurance on validation, communication, and corrective action processes. • Attend supplier visits, food trawls, and food shows to source innovation and strengthen supplier partnerships. Additional Responsibilities • Share responsibility for maintenance and operation of the development kitchen, including cleaning, restocking, and raw material procurement. • Attend photography sessions, preparing samples and props supporting marketing team. • Support hospitality activities for customers, internal events, and high-profile visitors. • Assist the Senior PDM with packaging briefs, sample preparation, and customer-facing sessions. • Stay up to date with food trends, competitor activity, and retail market developments. • Attend training courses as required to maintain knowledge and skills Our requirements: Previous experience as a Product Developer within the food manufacturing and QSR industry Proven background in short shelf-life chilled products within a manufacturing and QSR environment (essential). Degree in a food-related discipline (e.g., Food Science, Food Technology, Home Economics) preferred. Strong knowledge of food, ingredients, and culinary practices. Awareness of food trends; knowledge of East and Southeast Asian cuisine advantageous but not essential. Passion for great-tasting food. Self-motivated, enthusiastic, and proactive with strong industry awareness. Excellent communication skills, able to interact effectively at all levels. Highly organised and methodical, with the ability to manage multiple projects simultaneously. Strong planning skills with exceptional attention to detail. Comfortable working in a fast-paced, dynamic environment In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme Hybrid working model Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octapus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. Join a company where you ll have the opportunity to work for a growing company and build a real career. COME ROLL WITH US!

FRENCH SELECTION (FS) German speaking Account Manager Location: Sheffield Salary: up to 35,000 per annum OTE (depending on experience) Ref: 4292GA To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4292GA The company : A well-established innovative British company who are a leading and growing importer and distributor of products with a customer base spanning across the UK, Europe and other global destinations Main duties: Looking after the DACH market, you will be responsible for managing and growing relationships with the Key accounts while also supporting customers with their day to day needs. The role: - Build and maintain strong, long-term relationships with key customers in the DACH region. - Manage all aspects of account administration including quotes, orders, pricing, and general enquiries - Identify and pursue opportunities to grow sales with existing and new customers - Attend trade fairs in Germany twice a year as well visit customers when needed - Follow up on leads generated through trade fairs and marketing campaigns - Provide exceptional service and support to all DACH customers ensuring enquiries and orders are handled efficiently. - Maintain accurate and up-to-date customer and order records - Collaborate closely with internal teams to ensure smooth delivery of customer requirements - Support marketing activities including website updates, translations, SEO, and newsletter creation - Report on and analyse sales performance to identify trends and opportunities. The candidate: - Fluent in German (written and spoken ) essential - Experience in account management or sales needed - Confident communicator with a proactive, sales-driven mindset - Highly organised, detail-oriented and able to manage multiple priorities. - Able to travel to Germany for trade fairs and client visits The salary: up to 35,000 per annum OTE ( depending on experience) French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

Business Development Associate - HealthTech Up to 62,000 per annum Hybrid North-East England Are you passionate about driving commercial growth in the HealthTech sector? We are seeking an experienced Business Development Manager to join a leading innovation-focused organisation, supporting the sustainable growth of their HealthTech division. Key Responsibilities: Develop and execute plans to grow commercial income and market presence in the HealthTech sector. Build and manage a robust sales funnel, engaging customers through both digital and face-to-face channels. Lead the end-to-end customer journey, from opportunity identification to customer retention. Utilise a mix of traditional and digital business development techniques to qualify and convert new opportunities. Collaborate with technical, sales operations, and marketing teams to deliver compelling HealthTech campaigns. Prepare and negotiate project proposals, briefs, and quotes, ensuring successful project delivery and customer satisfaction. Maintain accurate records using CRM systems and manage client relationships throughout the customer lifecycle. Regular travel to sites in North-East England is required, with a hybrid working model and occasional short-notice office visits. Person Specification: BSc (or equivalent) in a Life Sciences related subject Significant experience in business development within the HealthTech sector, ideally selling new innovations or consultancy services. Strong understanding of HealthTech product development and the ability to translate technical capabilities into client value. Experience with CRM systems and account management processes. Excellent communication, negotiation, and stakeholder management skills. Proven ability to build networks and manage both internal and external relationships. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Ready to find the right role for you? Salary: £40,000 per annum plus bonus plus Veolia benefits Hours: 40 hours per week, Mon - Fri Location: Grangemouth When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave plus bank holidays Refer an Engineer to us once you've joined and earn £1000 Access to our people's pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Develop sales and bid opportunities within the Scotland region, growing and maintaining a strong sales pipeline and reporting new business leads Coordinate with project and operations teams to ensure successful delivery of converted opportunities and provide project lifecycle updates Plan and conduct client visits within the region, managing territory based on customer needs and strategic understanding of sales approach and negotiation Establish new sales contracts and develop existing client relationships with internal and external stakeholders Prospect and network to deliver sales, including participation in "Winning Together" monthly cross-selling opportunities and local synergy meetings Liaise and collaborate with the national business development team on wider regional opportunities Develop innovative solutions to address client challenges and adapt sales approaches to different situations and client personalities Work seamlessly with the Project Coordinators, Business Manager, and operations team What we're looking for: Proven track record of building a sales pipeline and successfully transitioning delivery to operations teams Experience in industrial services Experience in networking, prospecting, and relationship building with demonstrated ability to think innovatively and adapt to various client needs (experience in industrial services not essential as training will be provided) Strong communication skills and proficiency in information technology Ability to work autonomously, organise workload independently, and make strategic decisions What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

National Territory Manager (Materials Handling Equipment) £70,000 Base Salary Benefits: 20% Bonus, 26 Days Holiday plus Bank Holidays, Pension, Company Car National Territory Manager position for one of the world s leading manufacturer of forklift trucks, warehouse and materials equipment. To apply for the role you need to have previous success in sales, confident seeking new business and following up leads in the materials handling/forklift sector, other very closely aligned industries such as plant will also be considered. Reporting to the Sales Director, your role will be to meet the agreed Regional Direct Sales Targets by leading and supporting the regional territory by promoting and selling the company s equipment and services to existing and prospective customers through a relationship-based approach. You will focus on leading a team to deliver new business generation to consistently deliver and exceed equipment sales targets and KPI s. You will also lead the regions sales team of 7 people. You will be home based with travel to key accounts across the UK. The company are very valued in the industry for their product quality and customer service. The National Territory Manager Role: Achieve agreed annual national account targets Grow New, Used, Advanced Application and STR revenue opportunities Ensure consistent customer focus is achieved Provide leadership and support for the National Account team, coaching, mentoring, and monitoring Ensure the company retains its valuable customer portfolio through active account management. To handle business enquiries and issues received from customers and the team To ensure customer relationships are developed and followed up once delivery of a truck has taken place. The Person Required for the National Territory Manager Role: Previous experience in sales, confident seeking new business and following up leads in the materials handling/forklift sector Excellent communication skills

OT Cyber Security Specialist (SC Cleared) Contract: 12 months Location: 2 days per week onsite (London or Capenhurst) Industry: Industrial / Utilities / Nuclear Clearance: Must hold active SC clearance Start: ASAP/Jan Rate - £(Apply online only)/day inside IR35 Purpose of the Role The OT Cyber Security Specialist will support the design, development, integration, and delivery of OT security controls as part of a wider OT Cyber Security Enhancement Programme. The role reports to the Head of OT Cyber Security & Cyber Assurance, with matrix reporting to the OT Security Programme Manager, and sits within the Group Information Security Department. The successful candidate must be experienced in developing OT cyber security procedures, maintaining and embedding Cyber Security Management Systems (CSMS), creating technical documentation, and delivering training and awareness activities. Key Accountabilities 1. Programme Support and Delivery Develop and update site management system procedures to align with OT Cyber Security Standards. Amend existing procedures based on OT security review findings, embedding improvements in the global CSMS. Collaborate with site Information Security Managers to integrate changes and support risk assessment refreshes. Coordinate and prioritise risk treatment activities in line with updated procedures. Support the OT Security Programme Manager in delivering control uplifts, including documentation updates. Performance Indicators Increased alignment of OT security strategy with programme objectives. Adoption and integration of policies, standards, and procedures across sites. Reduction in identified OT security risks. Clear documentation of technical and business requirements for risk mitigation. 2. Gap Analysis & Risk Assessment Lead gap assessments against the OT cyber security standard and global OT risk framework. Define risk mitigation requirements in collaboration with engineering, local security, and technical teams. Work with engineering, design authority, IT, site ISMs, and maintenance teams to embed security controls in the project lifecycle. Support assurance reviews for new and existing projects to confirm compliance with reference architectures and security standards. Liaise with project teams and vendors to ensure risk considerations are embedded from design to deployment. Performance Indicators Percentage of projects evaluated and approved on time. Successful incorporation of Security by Design principles. Time to resolve deviations from standards. Volume of compliance assessments conducted annually. 3. Security Awareness & Training Develop and support the delivery of a global OT security awareness campaign. Prepare and deliver tailored training materials to stakeholders across the OT governance structure. Work with marketing/communications to coordinate the rollout of security awareness materials. Performance Indicators Effective design and delivery of the awareness programme. Number of training sessions delivered to OT security stakeholders. 4. Business Engagement & Communications Prepare and communicate assessment results, recommendations, guidance, and industry trends to operational and tactical stakeholders. Support KPI reporting and contribution of security performance metrics to leadership. Performance Indicators Quality and relevance of stakeholder feedback. Timely delivery of KPI and programme reports. Job Requirements Vocational Qualifications (Preferred) Bachelor s or Master s degree in Automation, Robotics, Cyber Security, Computer Science, or related discipline. Relevant OT/IT cyber security certifications such as: ISA/IEC 62443 Series CISSP / CISM / CISA CEH GICSP CSSA Behavioural Competencies Strong collaboration and teamwork. Commitment to continuous improvement. Accountability and empowerment. Transparency, respect, and inclusivity. Strong focus on safety and integrity. Long-term, strategic thinking. Professional Skills Excellent written and verbal communication skills, able to tailor to technical and non-technical audiences. Proven experience delivering high-quality work independently or within cross-disciplinary teams. Strong stakeholder management and relationship-building skills. Effective problem-solving and collaboration capabilities. Technical Skills Required: Minimum 3+ years OT Security experience within programme design/delivery or security engineering. Strong experience in procedural writing and documentation creation. Experience developing and maintaining Cyber Security Management Systems (CSMS). Proven application of security standards and best practices including NIST CSF, ISO 27001, IEC 62443, and NIS regulations. Strong understanding of OT systems, networks, architecture, protocols, and vulnerabilities. Experience in: Developing OT security procedures and processes. End-to-end risk assessment, management, and treatment. Conducting compliance assessments and assurance reviews. Translating business needs into technical specifications. Delivering training and awareness activities to promote a strong cyber security culture. Additional Requirements Must hold current SC clearance (essential). Must be able to work onsite 2 days per week in London or Capenhurst. Experience working in industrial, utilities, or nuclear environments is strongly preferred.

Bid Manager Chorley £45,000 £55,000 Permanent An opportunity has arisen for an experienced Bid Manager to play a key role in securing new work and driving high-quality tender submissions for a growing engineering and delivery-focused organisation. In this role, you ll lead the full tender lifecycle from opportunity identification through to submission and handover ensuring every proposal is compliant, compelling, and commercially robust. Working closely with Business Development, Engineering and Project Delivery teams, you ll coordinate contributions across the business to shape winning strategies, define clear win themes, and produce standout bids that reflect our technical capability and commitment to safety and quality. You will also lead and develop a dedicated Bid Team, embedding best practice, consistency, and continuous improvement across the function. Key Responsibilities Manage the end-to-end tender process, ensuring timely, high-quality and compliant submissions. Lead bid planning, bid/no-bid decisions and pipeline forecasting with Business Development. Coordinate technical, commercial and delivery inputs to build robust, competitive tenders. Ensure technical and commercial compliance while identifying risks and opportunities early. Produce and review proposal content including executive summaries, bases of offer and tender responses. Present proposal strategies internally and externally, articulating win themes and differentiators. Maintain and develop a high-quality bid content library. Support accurate sales reporting and forecasting. Build strong relationships with clients, procurement teams and industry stakeholders. Lead, mentor and manage the Bid Team, driving collaboration and continuous improvement. Manage bid budgets and ensure efficient tendering processes. About You A proactive, collaborative bid professional with experience leading complex, multi-disciplinary tenders. 3 5 years experience in bids, proposals or tender management. Excellent communication, organisation and time-management skills. Able to manage multiple bids in a fast-paced environment. Strong attention to detail, initiative and a positive can-do mindset. Proficient in MS Office and Adobe Acrobat. Qualifications APMP certification preferred or willingness to work towards it. Additional Requirements Willingness to undergo SC security clearance.

Kinetic PLC are currently seeking a Senior Key Account Manager to join a leading Pharmaceutical FMCG manufacturing facility, based within the Castleford area, WF10. THIS IS A 12 MONTH CONTRACT COVERING MATERNITY LEAVE, MIGHT LEAD INTO A PERMANENT POSITION, DEPENDING ON CIRCUMSTANCES. Annual Salary: 65,000. 25 Days Annual Leave (pro rata), plus Bank holidays. Standard office hours - Monday to Friday. The job is field based, so not based in the office. However, there would be an expectation to travel to the head office in Castleford a couple of times a month for sales and marketing meetings. Daily Tasks: Strategic Account Leadership: Lead and manage relationships with national grocery, high street and discount customers, acting as the senior escalation point for all customer issues and opportunities. Oversee the execution of Joint Business Plans (JBPs), Cost Price Increases (CPIs), and commercial contracts across the account base. Own and deliver against annual sales targets and revenue growth objectives across the account portfolio. Ensure accurate forecasting and budget management across accounts, contributing to overall P&L delivery. Drive strategic initiatives to support brand growth, distribution expansion, and commercial performance. Negotiate trade terms and pricing strategies with key retail partners, ensuring mutual value and long-term growth. Team Management: Line manage a team of Key Account Managers, providing coaching, development, and performance oversight. Foster a collaborative and high-performing team culture, ensuring alignment with sales and business goals and customer expectations. Cross-Functional Collaboration Work closely with internal stakeholders including marketing, trade marketing, customer solutions, and the OTC director to deliver against the Annual Operating Plan (AOP). Represent the OTC team in senior commercial forums and contribute to strategic decision-making. Market Insight & Innovation: Monitor market trends and competitor activity to inform strategic decisions and identify new opportunities. Champion innovation and continuous improvement across account management practices. What You Will Bring to the Role: Proven experience in national account management at a senior level within FMCG or OTC sectors. Demonstrated success in leading negotiations. Strong leadership and team management capabilities. Excellent negotiation, commercial, and strategic planning skills. Ability to build strong relationships with senior stakeholders internally and externally. Analytical mindset with the ability to interpret data and drive actionable insights. Experience managing UK retailer accounts and executing JBPs. Adaptability and resilience in a fast-paced If you feel that you have what we need, then please do call Sophie on (phone number removed) or email your up to date CV to: (url removed). Kinetic plc is a Recruitment Consultancy with over 40 years of experience of delivering staffing solutions to the engineering, manufacturing and technical industries. Kinetic plc treats all applications with a high degree of care, we review all submissions and will attempt to contact applicants who match the job profile. Kinetic Recruitment Services Ltd operates as an Employment Business and Recruitment Agency as defined under the Employment Agencies Act 1973. IND1

Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 41 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Ben to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Product Developer (Grocery) to join our Food Team. The role is based in Park Royal. The Role: Working alongside the Grocery Senior Product Development Manager and Grocery Product Development Technologist, you will support all grocery-related product launches from our Central Production Kitchen in Park Royal as well as with key manufacturing partners. This is a hands-on role, responsible for both creating new recipes and enhancing existing ones. You will collaborate closely with internal departments and key suppliers to deliver high-quality products while ensuring food safety, integrity, and legality. You will be involved throughout the full product lifecycle from concept through to launch including planning, recipe development, benchmarking, testing, sample preparation, recipe set-up, and costings. The role also includes sourcing new ingredients, liaising directly with suppliers alongside procurement colleagues, supporting process teams during trials, and assisting the Grocery Senior Product Development Manager with presentations. In addition, you will play a key role in the continuous improvement of our products, working with the Central Production team to manage projects through the business gate process and driving quality and innovation across the grocery range. Key Responsibilities: Recipe & Product Development • Develop new recipes in line with company strategy, briefs, food vision, nutritional standards and central production capabilities, process standards. • Continuously improve existing recipes and processes to enhance quality, cost efficiency, meeting nutrition targets and compliance. • Write and maintain recipes, costings, quality assurance specifications, and product attribute documentation. • Draft initial cooking instructions and collaborate with technical/process teams for validation. Benchmarking & Analysis • Conduct and facilitate competitor benchmarking alongside the Senior Product Development Manager and Food Product Technologists. • Conduct and facilitate gap analysis in partnership with the Senior Product Development Manager and Food Product Technologists. Testing & Validation • Conduct kitchen-level organoleptic and shelf-life testing of products, ingredients, and packaging, recording results according to standards. • Validate, test, and sign off raw ingredients and packaging in collaboration with procurement and supplier assurance. • Support corrective action processes by attending taste panels and conducting competitor benchmarking and gap analysis. • Attend positive release tastings, reviewing products prior to launch and signing off quality before first delivery. Packaging & Ingredient Sourcing • Support the Senior Product Development Manager with packaging briefs and related documentation. • Prepare ingredient sourcing briefs under Senior PDM guidance and manage supplier communications on specifications and amendments. Trials, Launches & Handover • Attend pre-production trials, launches, and handover meetings to ensure seamless recipe translation into commercial scale-up. • Provide training and support where required during product transition. • Conduct troubleshooting and support continuous improvement initiatives across recipes, ingredients, quality, and processes. Samples & Presentations • Deliver product presentations at gate stages alongside the Senior PDM and Grocery Product Development Technologist. • Produce high-quality samples for presentations, photography, tasting sessions, and customer visits. • Attend photography sessions and retailer sell-in sessions, supporting the Senior PDM with sample production, cooking, and presenting. • Support marketing and promotional activities, ensuring consistent representation of food quality and vision. Kitchen & Compliance • Support the maintenance of the development kitchen, including cleaning, restocking, and raw material procurement. • Ensure compliance with company policies, food safety standards, and best practices at all times. Additional Responsibilities • Provide hospitality support for internal activities, customers and high-profile visitors. • Support supplier visits. • Stay updated on food trends, competitor activity, and wider retail market developments. • Support the organisation and participation in food trawls and food shows. • Attend training courses as required to maintain knowledge and skills. Our requirements: Previous experience as a Product Developer within the food manufacturing industry. Proven background in short shelf-life chilled products within a manufacturing environment (essential). Degree in a food-related discipline (e.g., Food Science, Food Technology, Home Economics) preferred. Strong knowledge of food, ingredients, and culinary practices. Awareness of food trends; knowledge of East and Southeast Asian cuisine advantageous, but not essential. Passion for great-tasting food. Self-motivated, enthusiastic, and proactive with strong industry awareness. Excellent communication skills, able to interact effectively at all levels. Highly organised and methodical, with the ability to manage multiple projects simultaneously. Strong planning skills with exceptional attention to detail. Comfortable working in a fast-paced, dynamic environment. In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme Hybrid working model Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octapus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. Join a company where you ll have the opportunity to work for a growing company and build a real career. COME ROLL WITH US!

CK Group are recruiting for a Key Account Manager to join a global pharmaceutical company on a contract basis for 12 months . Salary: Paying up to 33.33 per hour PAYE plus car allowance Key Account Manager Role: Lead and manage relationships with national grocery, high street and discount customers, acting as the senior escalation point for all customer issues and opportunities. Oversee the execution of Joint Business Plans (JBPs), Cost Price Increases (CPIs), and commercial contracts across the account base. Own and deliver against annual sales targets and revenue growth objectives across the account portfolio. Ensure accurate forecasting and budget management across accounts, contributing to overall P&L delivery. Drive strategic initiatives to support brand growth, distribution expansion, and commercial performance. Negotiate trade terms and pricing strategies with key retail partners, ensuring mutual value and long-term growth. Work closely with internal stakeholders including marketing, trade marketing, customer solutions, and the OTC director to deliver against the Annual Operating Plan (AOP). Represent the OTC team in senior commercial forums and contribute to strategic decision-making. Monitor market trends and competitor activity to inform strategic decisions and identify new opportunities. Champion innovation and continuous improvement across account management practices. Your Background : Proven experience in national account management at a senior level within FMCG sectors. Demonstrated success in leading negotiations. Strong leadership and team management capabilities,having managed KAMs. Excellent negotiation, commercial, and strategic planning skills. Ability to build strong relationships with senior stakeholders internally and externally. Analytical mindset with the ability to interpret data and drive actionable insights. Experience managing UK retailer accounts and executing JBPs. Adaptability and resilience in a fast-paced Company: Our clients aim is to be a global leader in generics and biopharmaceuticals, improving the lives of patients across the world. Location: This role is field-based but you will be required to attend sales and marketing meetings in Castleford twice a month. Apply: For more information, or to apply for this Key Account Manager role please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only) . Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check. It is essential that applicants hold entitlement to work in the UK.

Our client is a global leader in the FMCG sector, specialising in designing and supplying specialist packaging to leading FMCG brands and retailers worldwide. From concept design to delivery, they manage the entire process to bring their clients' creative visions to life. As they continue to expand, they are looking for a talented Project Manager to join their busy team. This is a fantastic opportunity to work on exciting international supply chain projects, collaborate across multiple departments, and ensure the timely and high-quality delivery of projects. If you're a passionate Project Manager with experience of working in the fast-paced world of consumer goods and want to take the next step in your career with a global company, we want to hear from you! Project Manager - what you'll do: Support Account Managers to oversee projects from initial business development through to final delivery. Act as the communication bridge between customers and internal teams. Build Client Relationships and be the primary point of contact for large FMCG customers. Ensure outstanding customer service, provide regular updates, and clearly communicate project requirements. Manage Project Timelines and track and monitor project progress across global supply chain from China-based factories to UK warehouses and international clients. Proactively resolve potential delays to meet tight deadlines. Coordinate Logistics & Warehousing working closely with logistics teams to ensure timely procurement and accurate delivery from global suppliers. Streamline processes using internal systems. Collaborate Across Departments, working alongside Planning and Technical teams to ensure compliance with specifications, labelling, and language requirements. Collaborate with the Design Studio to deliver customer-driven artwork and uphold brand standards. Prepare presentations, process orders, and maintain thorough documentation. Attend client meetings, take comprehensive notes, and ensure follow-up actions are taken. What is needed for the role as Project Manager: At least 2 years in a Project Management role, ideally within FMCG, retail, or food industries. A relevant Bachelor's degree preferred. Proficiency in Excel and Microsoft Office; familiarity with SAP is a plus. Highly organised with the ability to manage multiple projects simultaneously. Strong attention to detail and a proactive, solutions-driven mindset. Excellent communication and collaboration skills. Calm under pressure and creative in problem-solving. Why Apply? This is your chance to join a growing company with global reach. Being part of this forward-thinking team will allow you to work on diverse, innovative projects, collaborate with talented teams, and contribute to delivering high-quality products for world-renowned FMCG brands. They offer career development opportunities, exposure to international projects, and a fast-paced, creative working environment.

Financial Services Administrator Salary: 25,000 - 30,000 (DOE) Location: Huddersfield (free parking available) Hours: Mon-Fri, 8:30am-4:30pm Full-time, permanent position Role Overview: Our client is seeking an experienced Administrator to play a key role in delivering exceptional client care and operational support. This is an exciting opportunity to work in a dynamic, supportive environment where your skills and initiative will be valued. The role supports multiple Partners and Advisers, ensuring smooth business operations and fostering long-term client relationships. The Key Responsibilities of the Financial Services Administrator: Client Experience & Relationship Management: Act as the first point of contact for client servicing with a professional and proactive approach Maintain and enhance client relationships through timely communication and personalised service Support client onboarding and ensure documentation accuracy and compliance Operational Excellence: Oversee submission and tracking of client applications Maintain accurate client records using Salesforce, ShareFile, iBusiness, and other systems Ensure compliance with regulatory and licensing requirements Liaise with Head Office and external providers for seamless service delivery Practice Development & Collaboration: Work with the Practice Manager and Paraplanner to support business growth initiatives Contribute to marketing efforts including campaigns and client events Assist in developing new client opportunities and nurturing referrals Leadership & Team Support: Provide locum support for senior team members during absences Mentor junior team members and foster a collaborative team culture Attend meetings, workshops, and training for continuous professional development The Required Skills and Experience of the Financial Services Administrator: Exceptional organisational and communication skills Calm, confident, and client-focused under pressure Strong attention to detail and analytical thinking Proactive and solution-oriented mindset Comfortable with face-to-face and phone-based client interaction Proficient in Microsoft Office and internal systems Knowledge of financial services regulation and compliance Minimum 2 years' experience in financial services (preferably St. James's Place, IFA practice, or similar) The Successful Candidate will Receive Excellent Benefits: Bonus: Performance-related annual bonus up to 8% Annual Leave: 25 days plus bank holidays Benefits: oPension Scheme oPrivate Medical Insurance (after qualifying period) oProfessional development funding and exam support oTeam social events and client entertainment opportunities Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Brand/Category Manager Are you ready to take full ownership of a brand or category and unlock its full potential? We're looking for an ambitious, commercially astute Brand/Category Manager to lead a thriving portfolio and play a pivotal role in shaping its future. This is an exciting opportunity for a strategic thinker who's as comfortable crafting long-term vision as they are rolling up their sleeves and executing with precision. You'll be the driving force behind brand performance, trusted by senior stakeholders, and recognised as the go-to expert for your brands across the entire organisation. What You'll Lead & Deliver Brand Ownership & Strategy Take full leadership of an assigned brand/category - owning its performance, direction, and long-term success. Translate global brand strategy into UK-relevant plans, or build entirely new brand strategies when required. Lead the successful integration of new brands into the business, ensuring seamless onboarding and rapid commercial traction. Commercial Impact & P&L Accountability Drive brand profitability, identifying opportunities to grow revenue, margin, and market share. Manage full P&L responsibilities, producing clear, insight-driven monthly reporting. Lead commercial negotiations with brand partners, securing strong commercial terms and exceeding profit thresholds wherever possible. Stakeholder Leadership & Partnership Building Build strong, trust-based relationships with brand partners, fostering shared success and long-term partnership. Serve as the internal expert and advocate for your brand/category, empowering colleagues with the information and insight they need to deliver. Work cross-functionally with sales, marketing, operations and leadership teams to ensure alignment, clarity and momentum. Market Insight & Strategic Thinking Conduct market analysis, category reviews and competitor benchmarking to identify opportunities, threats and emerging trends. Use insights to shape pricing, promotions, positioning and investment decisions that optimise commercial returns. Sales, Channel & Distribution Strategy Define and implement a winning distribution strategy that supports brand growth across all retail and ecommerce channels. Partner with sales teams to craft compelling brand and product presentations that maximise listing opportunities. Develop cohesive pricing and promotional frameworks for all channels, continually refining them to drive best-in-class results. Marketing & NPD Excellence Work hand-in-hand with marketing teams to deliver campaigns and activations that support brand strategy and deliver measurable ROI. Lead the creation and delivery of successful NPD (New Product Development) launch strategies, ensuring every product lands with maximum impact and clarity. What You'll Bring A commercial mindset with experience managing brand or category performance. Confidence in leading cross-functional teams and influencing stakeholders at all levels. Strong analytical skills, with the ability to turn data and insight into actionable strategies. A strategic thinker who can also execute with precision and pace. A collaborative approach, with the ability to build deep, productive partnerships internally and externally. A passion for brand building, market dynamics and product success. Why This Role Matters In this position, you won't just manage a brand - you'll shape its future. You'll see the direct impact of your ideas, strategies and negotiation skills on the growth of your category and the wider business. This is a role for someone who wants to be at the heart of commercial decision-making, who thrives on ownership, and who is driven by making brands succeed. If the above sounds interesting and you can work 3 days from their office in St Ives, then please send through an updated version of your CV and we can set up an initial conversation. Ideally candidates will already be located in Cambridgeshire, Bedfordshire, East Northants or North Hertfordshire. Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our sales recruiters source staff for small and international B2B & B2C businesses across Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Location : Royal College of Surgeons 35-43 Lincoln's Inn Fields, London WC2A 3PE - Hybrid Salary : £35,000 - £40,000 per annum Hours : Full time (35 hours) Are you looking for a membership management role with a bit of a twist or looking to advance your career within a membership organisation? If so, this could be the position for you. BAPRAS (British Association of Plastic Reconstructive and Aesthetic Surgeons) is looking to recruit a dynamic Membership and Professional Standards Manager to join their team on a full time, hybrid basis. BAPRAS speaks for the majority of reconstructive and aesthetic plastic surgeons providing services to patients in the UK today. As the voice of plastic surgery, BAPRAS sees its role as increasing understanding of the scope of plastic surgery. They aim to raise the profile of plastic surgeons as an intrinsic element of care teams providing specialist care to patients with a wide range of conditions. Continuing their objective of advancing education, BAPRAS is always looking to promote innovation within the speciality of plastic surgery.This key role will oversee all aspects of the membership program, including recruitment, retention, engagement, and administration. You'll devise creative membership campaigns that demonstrate the value of BAPRAS membership, keeping the community engaged and thriving. In addition, you will also be responsible for providing advice to members and officers on the Professional Standards Committee and Council, overseeing it's day-to-day management, ensuing adherence to current good governance practices and policies. What you'll do: - As Membership Manager you will:- Develop and lead membership drives and campaigns, developing and implementing strategies to acquire new members. Analyse membership data and trends to identity opportunities for growth in the sector Create programs to retain existing members Work with the Communications and Marketing Manager to maintain and develop regular communication with members through various channels (email, newsletters, social media), at all touch points within the membership journey, keeping them informed about benefits, events, and other relevant information. Ensure the effective and timely delivery of administration work surrounding membership including processing applications, dealing with queries from or about members, ensuring records are kept up to date and members are in correct categories, recruitment of new members renewals As Professional Standards Manager you will:- In conjunction with the Professional Standards Committee/Council develop, review and implement professional standards, codes of conduct and accreditation procedures Provide advice and guidance to the Committee and Council on such governance and constitution, elections and Committee members participation Attend and contribute to meetings as required to include but not limited to presenting reports or papers, giving procedural and constitutional advice and providing updates on actions etc. Ensure the effective and timely delivery of administration work surrounding committees, including creating agenda and papers, taking minutes, ensuring actions are undertaken in a timely fashion and committee members are recruited for as required, undertaking any additional work as assigned by the committees as necessary. What you'll need:- A degree in Business, Marketing, Policy or related field and/or proven experience in membership recruitment, retention and management strategies using data driven insights - experience of recruitment initiatives aimed at growing international membership would be a bonus. Good understanding of the requirements under the GDPR Proficiency with CRM and membership management software. Demonstrable experience of showing a strong understanding of ethical practice, governance and risk management A passion for building relationships and fostering a strong sense of community Excellent attention to detail. Excellent written, verbal and numerical skills to produce clear and objectively written reports and advise on complex issues. Experience of working with committees, governance and administration systems No agents please. REF-