Client Local Authority in Barking Job Title Principal Financial Accountant Pay Rate 550 DAILY UMBRELLA Hours 35 hours Mon to Fri (09:00:AM - 05:00:PM) Duration Initial 3 month Contract Location Hybrid Working- 3 days a week office based in Barking Town Hall Description Responsible for: Manage the year-end accounts closure process and lead on the integrity, accuracy and transparency of the Council's financial reporting, ensuring compliance with statutory requirements and professional standards. The role supports robust financial governance and continuous improvement by overseeing financial accounting processes, systems, VAT compliance and stakeholder engagement. Specific Accountabilities of the Role: Maintain accurate and meaningful financial data through regular data integrity reviews, system reconciliations and cleansing of the chart of accounts, balance sheet and trial balance. Lead the closure of accounts process, develop and maintain financial reports, processes and timetables to complete the year-end reporting cycle. Contribute to the production of the annual Statement of Accounts, including Group Accounts and Whole of Government Accounts, ensuring compliance with statutory regulations, accounting standards and audit requirements. Prepare and maintain detailed disclosures in the 'Notes to the Financial Statements', ensuring clarity, transparency and regulatory compliance. Produce financial reports and/ or draft financial implications for reports to Boards, Members, partners and other external agencies, present reports at meetings and represent Finance in meetings. Ensure all reports contain comprehensive evidenced-based financial information that accurately reflects the financial and accounting implications of the options under consideration and provide a recommendation from a financial perspective. Provide expert advice on accounting treatment, VAT and complex financial matters, including preparation of VAT returns, partial exemption calculations, the overview of properties that have been Opted to Tax and resolution of HMRC queries. Ensure compliance with CIPFA Codes of Practice, accounting standards, financial regulations and audit standards, undertake investigation to address breaches and non-compliance promptly. Support the monitoring and reconciliation of the Collection Fund and associated statutory submissions in partnership with Revenues & Benefits. Knowledge, Skills and Experience: Technical Proficiency (at least 3 years' experience): Proven experience delivering end-to-end financial reporting cycles, including leading the closure of accounts, drafting statutory financial statements, and preparing detailed disclosure notes in line with regulatory standards. Experience of working in or with large complex public sector organisations in a similar capacity, and in-depth knowledge of Local Government Finance Good understanding of the Movement in Reserves Statement (MiRS) and its role in reflecting the adjustments between accounting basis and funding basis under statutory provisions Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dec 07, 2025
Contractor
Client Local Authority in Barking Job Title Principal Financial Accountant Pay Rate 550 DAILY UMBRELLA Hours 35 hours Mon to Fri (09:00:AM - 05:00:PM) Duration Initial 3 month Contract Location Hybrid Working- 3 days a week office based in Barking Town Hall Description Responsible for: Manage the year-end accounts closure process and lead on the integrity, accuracy and transparency of the Council's financial reporting, ensuring compliance with statutory requirements and professional standards. The role supports robust financial governance and continuous improvement by overseeing financial accounting processes, systems, VAT compliance and stakeholder engagement. Specific Accountabilities of the Role: Maintain accurate and meaningful financial data through regular data integrity reviews, system reconciliations and cleansing of the chart of accounts, balance sheet and trial balance. Lead the closure of accounts process, develop and maintain financial reports, processes and timetables to complete the year-end reporting cycle. Contribute to the production of the annual Statement of Accounts, including Group Accounts and Whole of Government Accounts, ensuring compliance with statutory regulations, accounting standards and audit requirements. Prepare and maintain detailed disclosures in the 'Notes to the Financial Statements', ensuring clarity, transparency and regulatory compliance. Produce financial reports and/ or draft financial implications for reports to Boards, Members, partners and other external agencies, present reports at meetings and represent Finance in meetings. Ensure all reports contain comprehensive evidenced-based financial information that accurately reflects the financial and accounting implications of the options under consideration and provide a recommendation from a financial perspective. Provide expert advice on accounting treatment, VAT and complex financial matters, including preparation of VAT returns, partial exemption calculations, the overview of properties that have been Opted to Tax and resolution of HMRC queries. Ensure compliance with CIPFA Codes of Practice, accounting standards, financial regulations and audit standards, undertake investigation to address breaches and non-compliance promptly. Support the monitoring and reconciliation of the Collection Fund and associated statutory submissions in partnership with Revenues & Benefits. Knowledge, Skills and Experience: Technical Proficiency (at least 3 years' experience): Proven experience delivering end-to-end financial reporting cycles, including leading the closure of accounts, drafting statutory financial statements, and preparing detailed disclosure notes in line with regulatory standards. Experience of working in or with large complex public sector organisations in a similar capacity, and in-depth knowledge of Local Government Finance Good understanding of the Movement in Reserves Statement (MiRS) and its role in reflecting the adjustments between accounting basis and funding basis under statutory provisions Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Payroll Advisor Location: Derby Contract: Temporary (6-months initial) Rate: 17.00 per hour umbrella 15.48 per hour PAYE inclusive 13.82 PAYE exclusive Start Date: ASAP Contact: (url removed) Hybrid Working following training/probation Job Description Service Care Solutions are seeking a Payroll Advisor to join a large and well-established public sector organisation. This is a crucial role within a busy HR Shared Services team, responsible for delivering an accurate and high-quality payroll service to employees across the organisation. You will play a key part in processing the monthly payroll, resolving queries, and supporting HR Shared Services Assistants with guidance and training. This role requires excellent accuracy, strong customer service skills, and the ability to work confidently in a fast-paced payroll environment. The role is fully office-based for several months during training, before moving to a hybrid model. Key Responsibilities Process monthly payroll accurately and on time, including new starters, leavers, contract changes, sickness, maternity/paternity pay and other pay-related adjustments Issue and amend contracts of employment and process HRIS/pension information relating to employee lifecycle events Maintain accurate HRIS and manual payroll records, ensuring compliance with data protection and council policies Resolve complex payroll queries, delivering excellent customer service to employees and managers Provide guidance, support and on-the-job training to HR Shared Services Assistants and new staff Check, validate and authorise payroll information to ensure deadlines and audit standards are met Maintain attendance management information and support administrative HR duties where needed Develop positive working relationships with colleagues, internal customers and external agencies Support continuous improvement of payroll processes, systems and guidance Candidate Criteria Previous experience working in a busy payroll environment (public sector desirable) Strong understanding of payroll processes and statutory requirements (tax, NI, pensions) Ability to handle complex payroll cases with accuracy and confidentiality High levels of numeracy, literacy and attention to detail Proven ability to use complex IT systems and HRIS/payroll software (SAP experience advantageous) If you are interested in the role, or know of anyone who could be, please contact Greg at Service Care Solutions on (phone number removed) or email (url removed) Service Care Solutions also offers a 250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive 250 for the referral once their probationary period has been completed
Dec 06, 2025
Contractor
Payroll Advisor Location: Derby Contract: Temporary (6-months initial) Rate: 17.00 per hour umbrella 15.48 per hour PAYE inclusive 13.82 PAYE exclusive Start Date: ASAP Contact: (url removed) Hybrid Working following training/probation Job Description Service Care Solutions are seeking a Payroll Advisor to join a large and well-established public sector organisation. This is a crucial role within a busy HR Shared Services team, responsible for delivering an accurate and high-quality payroll service to employees across the organisation. You will play a key part in processing the monthly payroll, resolving queries, and supporting HR Shared Services Assistants with guidance and training. This role requires excellent accuracy, strong customer service skills, and the ability to work confidently in a fast-paced payroll environment. The role is fully office-based for several months during training, before moving to a hybrid model. Key Responsibilities Process monthly payroll accurately and on time, including new starters, leavers, contract changes, sickness, maternity/paternity pay and other pay-related adjustments Issue and amend contracts of employment and process HRIS/pension information relating to employee lifecycle events Maintain accurate HRIS and manual payroll records, ensuring compliance with data protection and council policies Resolve complex payroll queries, delivering excellent customer service to employees and managers Provide guidance, support and on-the-job training to HR Shared Services Assistants and new staff Check, validate and authorise payroll information to ensure deadlines and audit standards are met Maintain attendance management information and support administrative HR duties where needed Develop positive working relationships with colleagues, internal customers and external agencies Support continuous improvement of payroll processes, systems and guidance Candidate Criteria Previous experience working in a busy payroll environment (public sector desirable) Strong understanding of payroll processes and statutory requirements (tax, NI, pensions) Ability to handle complex payroll cases with accuracy and confidentiality High levels of numeracy, literacy and attention to detail Proven ability to use complex IT systems and HRIS/payroll software (SAP experience advantageous) If you are interested in the role, or know of anyone who could be, please contact Greg at Service Care Solutions on (phone number removed) or email (url removed) Service Care Solutions also offers a 250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive 250 for the referral once their probationary period has been completed
Customer Service Advisor Position based in Birmingham Your new company We are looking for a number of Customer Service Advisors to join the Housing Repairs team within Birmingham City Council. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within the daily lives of the community. Your new role Housing Repairs BCC is the largest local authority in Europe and has a responsibility to maintain their properties and report emergency or non-emergency repairs in line with the agreements between the council and contractors. Housing repairs also assist and provide information to the Rents department in order for tenants to keep up with their rental payments and other responsibilities such as council tax so that the council can support them. Working hours are Monday to Friday 8am - 8pm on an 8-hour shift rotation basis, with a 15-minute break and a 30-minute lunch break - both unpaid. This is a full-time position. There will be an 8-week training period based fully in office with an experienced trainer. All candidates will be assessed during the training and will also be required to complete legal paperwork in order to access data-protected systems. Once you have completed training and have been signed off by the academy training, you will be able to work from home. Candidates are required to have a good Wi-Fi signal with a suitable workstation to enable working from home. Training and support will continue to be available on an ongoing basis. What you'll need to succeed The ideal candidate will have strong customer service skills and have the confidence to work on their own. Candidates from a call centre/contact centre or telesales environment will benefit from the nature of this role as you will be familiar with the fast-paced nature of the role. Staff will be required to cover the full contractual period with NO annual leave booked for the first 8 weeks due to the training period. Please apply for this position without a notice period as this is an immediate start position. What you'll get in return As the largest leading local authority in Europe, with their reputation solely built upon their passionate investment people, your employment as a Customer Service Advisor will be a rewarding perk of the job, as you will be taking pride in the speed of service within Birmingham City Council as an organisation. You will receive an employee pension scheme and unlimited progression. You will also receive a competitive wage paid weekly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 05, 2025
Seasonal
Customer Service Advisor Position based in Birmingham Your new company We are looking for a number of Customer Service Advisors to join the Housing Repairs team within Birmingham City Council. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within the daily lives of the community. Your new role Housing Repairs BCC is the largest local authority in Europe and has a responsibility to maintain their properties and report emergency or non-emergency repairs in line with the agreements between the council and contractors. Housing repairs also assist and provide information to the Rents department in order for tenants to keep up with their rental payments and other responsibilities such as council tax so that the council can support them. Working hours are Monday to Friday 8am - 8pm on an 8-hour shift rotation basis, with a 15-minute break and a 30-minute lunch break - both unpaid. This is a full-time position. There will be an 8-week training period based fully in office with an experienced trainer. All candidates will be assessed during the training and will also be required to complete legal paperwork in order to access data-protected systems. Once you have completed training and have been signed off by the academy training, you will be able to work from home. Candidates are required to have a good Wi-Fi signal with a suitable workstation to enable working from home. Training and support will continue to be available on an ongoing basis. What you'll need to succeed The ideal candidate will have strong customer service skills and have the confidence to work on their own. Candidates from a call centre/contact centre or telesales environment will benefit from the nature of this role as you will be familiar with the fast-paced nature of the role. Staff will be required to cover the full contractual period with NO annual leave booked for the first 8 weeks due to the training period. Please apply for this position without a notice period as this is an immediate start position. What you'll get in return As the largest leading local authority in Europe, with their reputation solely built upon their passionate investment people, your employment as a Customer Service Advisor will be a rewarding perk of the job, as you will be taking pride in the speed of service within Birmingham City Council as an organisation. You will receive an employee pension scheme and unlimited progression. You will also receive a competitive wage paid weekly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Special Investigations Officer Catford Contract £26.94 per hour PAYE or £35.26 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Special Investigations Officer Once a fortnight in the office at Laurence House This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. To manage a varied caseload of complex investigations referred to the Anti Fraud and Corruption Team and ensure that cases are investigated to a high professional standard and in accordance to statutory requirements. To produce comprehensive, high level written reports from investigations that include both conclusions and recommendations for the Director of the relevant directorate. To ensure that fraud & corruption is prevented, detected and investigated. To ensure that appropriate recommendations, sanctions prosecutions were applicable are applied effectively. To perform the responsibilities of the post in a way that is consistent, adds value to the core objectives and values of the section and the Council. 1. Self manage a varied caseload of reported allegations of fraud or irregularities against Lewisham Council by members, employees, contractors, clients, or customers in order to deliver the service in accordance with legislative requirement, the Division s service plan, policy requirements, internal disciplinary procedures and any other requirements as determined by the A-FACT Manager. 2. Undertake the investigation of complex cases to a high professional standard, delivering an effective and efficient service which complies with legislative requirements such as employment legislation, the Criminal Procedures and Investigatory Act 1998, Regulation of Investigatory Powers Act 2000 (RIPA), Human Rights Act 2018, Fraud Act 2007, Police and Criminal Evidence Act 1984(PACE), Data Protection Act 1998(DPA), Road Traffic Act 1975, Housing Act, Health & Safety at Work Act and other relevant legislation as appropriate. 3. Monitor and review a varied investigation caseload, prioritizing to meet service needs, targets and legislative deadlines subject to frequently changing circumstances and conflicting priorities. 1. Carry out all investigations with due regard to Lewisham Councils internal policies and procedures. Where relevant and appropriate review existing procedures and making recommendations where weaknesses are identified, thus making a positive contribution to enhance internal controls and add value to create robust internal controls that minimise the opportunity for fraud or irregularity. 2. To manage the National Fraud Initiative (NFI) bi-annual exercise and ensure that it is undertaken in a timely and efficient manner. To undertake the Council's key contact role of co-ordinating cross-departmental input to this mandatory requirement thus ensuring that Lewisham Council complies with the data requirements and timetable prescribed by the Audit Commission 3. Undertake interviews of officers, members, clients, contractors, partners and customers in a professional manner and in accordance with best accepted practices. Undertake interviews under Caution in accordance with Police and Criminal Evidence Act, codes of practice. 4. Where interviewees elect not to have their interview tape recorded, undertake contemporaneous note taking of such interviews and ensure that notes taken are agreed by all parties. 5. Ensure that sensitive situations and confrontational matter are addressed using tact and diplomacy and that professionalism and confidentiality is maintained in all cases. 6. Maintain accurate computerised and manual records of investigations, ensuring that these records are kept securely at all times 7. Collate, analyse, preserve and present evidence of investigations for internal disciplinary hearings or any legal proceedings as appropriate. 1. Undertake joint working with the police during arrest and search of suspects property, This may involve unsociable hours and for health and safety reasons, it may be required that a stab/bullet proof vest is worn. To attend police station to process and interview arrested suspects. 1. Undertake the role of disclosures officer for cases where a legal proceedings are undertaken in accordance with the Criminal Procedure and Investigations Act 1996- sworn witness statements, exhibits, unused material and sensitive material, contact and forewarn potential witnesses. 2. Undertake Pre-employment vetting for high risk positions in the Council, validating information supplied by prospective employees, identifying any discrepancies and making recommendations where applicable. 3. Maintain a working knowledge of legislation affecting welfare benefits such as Housing and Council Tax Benefits and refer any cases from Pre-employment vetting to the Revenues section where there are discrepancies that affect any benefits, discounts, disregards and exemptions claimed. 4. Use specialist knowledge and software to examine and determine whether identity documents, financial paperwork and other official documents are authentic as well as using this expertise to ensure the integrity of certain elements of the Councils requirement process. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Dec 04, 2025
Contractor
Special Investigations Officer Catford Contract £26.94 per hour PAYE or £35.26 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Special Investigations Officer Once a fortnight in the office at Laurence House This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. To manage a varied caseload of complex investigations referred to the Anti Fraud and Corruption Team and ensure that cases are investigated to a high professional standard and in accordance to statutory requirements. To produce comprehensive, high level written reports from investigations that include both conclusions and recommendations for the Director of the relevant directorate. To ensure that fraud & corruption is prevented, detected and investigated. To ensure that appropriate recommendations, sanctions prosecutions were applicable are applied effectively. To perform the responsibilities of the post in a way that is consistent, adds value to the core objectives and values of the section and the Council. 1. Self manage a varied caseload of reported allegations of fraud or irregularities against Lewisham Council by members, employees, contractors, clients, or customers in order to deliver the service in accordance with legislative requirement, the Division s service plan, policy requirements, internal disciplinary procedures and any other requirements as determined by the A-FACT Manager. 2. Undertake the investigation of complex cases to a high professional standard, delivering an effective and efficient service which complies with legislative requirements such as employment legislation, the Criminal Procedures and Investigatory Act 1998, Regulation of Investigatory Powers Act 2000 (RIPA), Human Rights Act 2018, Fraud Act 2007, Police and Criminal Evidence Act 1984(PACE), Data Protection Act 1998(DPA), Road Traffic Act 1975, Housing Act, Health & Safety at Work Act and other relevant legislation as appropriate. 3. Monitor and review a varied investigation caseload, prioritizing to meet service needs, targets and legislative deadlines subject to frequently changing circumstances and conflicting priorities. 1. Carry out all investigations with due regard to Lewisham Councils internal policies and procedures. Where relevant and appropriate review existing procedures and making recommendations where weaknesses are identified, thus making a positive contribution to enhance internal controls and add value to create robust internal controls that minimise the opportunity for fraud or irregularity. 2. To manage the National Fraud Initiative (NFI) bi-annual exercise and ensure that it is undertaken in a timely and efficient manner. To undertake the Council's key contact role of co-ordinating cross-departmental input to this mandatory requirement thus ensuring that Lewisham Council complies with the data requirements and timetable prescribed by the Audit Commission 3. Undertake interviews of officers, members, clients, contractors, partners and customers in a professional manner and in accordance with best accepted practices. Undertake interviews under Caution in accordance with Police and Criminal Evidence Act, codes of practice. 4. Where interviewees elect not to have their interview tape recorded, undertake contemporaneous note taking of such interviews and ensure that notes taken are agreed by all parties. 5. Ensure that sensitive situations and confrontational matter are addressed using tact and diplomacy and that professionalism and confidentiality is maintained in all cases. 6. Maintain accurate computerised and manual records of investigations, ensuring that these records are kept securely at all times 7. Collate, analyse, preserve and present evidence of investigations for internal disciplinary hearings or any legal proceedings as appropriate. 1. Undertake joint working with the police during arrest and search of suspects property, This may involve unsociable hours and for health and safety reasons, it may be required that a stab/bullet proof vest is worn. To attend police station to process and interview arrested suspects. 1. Undertake the role of disclosures officer for cases where a legal proceedings are undertaken in accordance with the Criminal Procedure and Investigations Act 1996- sworn witness statements, exhibits, unused material and sensitive material, contact and forewarn potential witnesses. 2. Undertake Pre-employment vetting for high risk positions in the Council, validating information supplied by prospective employees, identifying any discrepancies and making recommendations where applicable. 3. Maintain a working knowledge of legislation affecting welfare benefits such as Housing and Council Tax Benefits and refer any cases from Pre-employment vetting to the Revenues section where there are discrepancies that affect any benefits, discounts, disregards and exemptions claimed. 4. Use specialist knowledge and software to examine and determine whether identity documents, financial paperwork and other official documents are authentic as well as using this expertise to ensure the integrity of certain elements of the Councils requirement process. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Revenues Officer Location: 160 Tooley Street, Southwark, SE1 2QH Start Date: ASAP Contract Duration: 4+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 22.86 Per Hour Job Ref: OR18158 Job Responsibilities Meet individual and team targets for Council Tax and NNDR billing and recovery. Provide expert advice and respond to customer inquiries via phone, writing, or in person. Investigate and process customer applications, maintaining accurate records. Identify opportunities for discounts and exemptions, and apply them correctly. Prepare and analyze management data, suggesting improvements and implementing changes. Maintain relationships with social landlords, housing sections, and other authorities. Train and mentor new and existing staff, ensuring quality assurance. Liaise with the Valuation Office Agency for property assessments and appeals. Maximize debt recovery and manage debtor cases, including legal actions. Ensure quality assurance and performance monitoring with internal and external providers. Person Specifications Must Have Extensive experience with NEC Rev & Bens and NEC DM. High-level experience in processing Council Tax changes. Strong communication and customer service skills. Ability to analyze data and implement process improvements. Nice to Have Experience in training and mentoring staff. Knowledge of debt recovery processes and legal actions. Familiarity with the Council s Anti-Poverty and Debt Reduction policies. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hirers to whom you do not wish your details to be disclosed.
Dec 04, 2025
Contractor
Revenues Officer Location: 160 Tooley Street, Southwark, SE1 2QH Start Date: ASAP Contract Duration: 4+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 22.86 Per Hour Job Ref: OR18158 Job Responsibilities Meet individual and team targets for Council Tax and NNDR billing and recovery. Provide expert advice and respond to customer inquiries via phone, writing, or in person. Investigate and process customer applications, maintaining accurate records. Identify opportunities for discounts and exemptions, and apply them correctly. Prepare and analyze management data, suggesting improvements and implementing changes. Maintain relationships with social landlords, housing sections, and other authorities. Train and mentor new and existing staff, ensuring quality assurance. Liaise with the Valuation Office Agency for property assessments and appeals. Maximize debt recovery and manage debtor cases, including legal actions. Ensure quality assurance and performance monitoring with internal and external providers. Person Specifications Must Have Extensive experience with NEC Rev & Bens and NEC DM. High-level experience in processing Council Tax changes. Strong communication and customer service skills. Ability to analyze data and implement process improvements. Nice to Have Experience in training and mentoring staff. Knowledge of debt recovery processes and legal actions. Familiarity with the Council s Anti-Poverty and Debt Reduction policies. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hirers to whom you do not wish your details to be disclosed.
Children and Families Advanced Practitioner Job Location: Forest of Dean Salary: £48,226 - £51,356 per annum Hours per Week: 18.5 Contract Type: Permanent Job Requisition Number: 9624 This job is not open to job share We are currently seeking an Advanced Practitioner to join our Children and Families teams in the Forest of Dean on a permanent part-time basis. About us For all your hard work. You will receive the following: between £48,226 - £51,356 per annum subject to experience welcome payment of up to £4,000 annual retention payment of £2,000 relocation package up to £8,000 flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service an option to purchase 10 days of additional leave per year (pro rata for part-time staff) family friendly policies and benefits to help support you and your family supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. an in-house Occupational Health service employee discount scheme cycle to work scheme links to employee networks such as Prism (LGBT+) and the Young Employees Network career development and qualification opportunities access to our Social Work Academy paid SWE registration renewal Our vision Right child, right support, right time, every time In our recent inspection in June 2025, our Children's Services have been officially judged as 'Good' with 'Outstanding' elements. Ofsted also said 'Leaders have set out a clear vision for delivering success for children, by modelling values and creating a culture where the workforce, children and families feel valued and heard; risk is managed confidently with bottom lines clearly set out.' This marks an important step in our journey to improve outcomes for our children and young people, and we remain focused on our mission: to continue building on this success and ensure that every child and young person in our county has the opportunity to thrive. Gloucestershire offers a range of opportunities to develop your career, supported by a phenomenal Social Work Academy offer, a developing systemic practice methodology, an ambitious leadership team and an award-winning workforce. We are a local authority adopting, and training all colleagues in, systemic social work practice. If you would like to be part of an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive, then consider a role with GCC. About you As an Advanced Practitioner you are at the heart of Gloucestershire's practice model. You will hold an expert role within your team. Your role includes facilitating the team and service's ability to develop and deliver complex social work practice through a combination of joint working, practice advice and guidance, and quality assurance. You will also model Gloucestershire's relational systemic practice model and will help promote Gloucestershire's practice standards across the team. Advanced Practitioners provide direction to team members around improving the quality of practice. This may include activities such as quality assuring an assessment or attending joint visits with social workers to support their learning. As an Advanced Practitioner you may provide Newly Qualified Social Workers in the team with monthly reflective supervision and undertake one of the observations of practice, however management of the NQSW will sit with Team Managers. You will also support any Social Work students within the team. You will have a joint lead for a particular area of practice offering a weekly consultation to practitioners from across the service to book into, to support them to develop their practice in that specific area. You will work closely with the Social Work Academy through regular forums and training to ensure standardised practice across the teams, bringing new learning and training opportunities to social workers within your team. As an Advanced Practitioner you will hold a small number of cases, ensuring you have dedicated time to follow your other duties. To find out more about this role take a look at our video here: As well as your experience as a frontline Social Worker, there are some things we require of you to be successfully appointed to this post: Social Work England/ Wales registration experience at Senior Social Worker level a recognised qualification in Social Work to have completed your ASYE year (if you qualified after 2012) a full driving licence and willingness to drive enhanced DBS clearance How to apply For an informal chat about this role, please email with your name, number and what you wish to discuss, and a member of the team will give you a call within 48 hours. To ensure a personalised and responsive recruitment experience, all applicants will receive a call from the recruitment team to discuss this role, where you would like to practice, and in what area, and to book you in for an interview. If you would like to find out more about our Children's Services please take a look here: Children's Social Care Careers Gloucestershire County Council Interviews for this role will be held in person at our Forest of Dean locality office on 15/12/2025. Please note, all our welcome payments and retention payments are non-contractual, pro rata for part-time staff and subject to National Insurance and tax deductions. We reserve the right to close an advertisement earlier than the stated closing date if we receive a suitable number of applications or fill the vacancy/vacancies. The council will consider sponsorship for this role, in line with Home Office regulations and subject to satisfactory pre-employment checks. Additional Information To access the Job Profile for this role, please follow the link below:- Advanced Practitioner Role Profile Childrens Recruitment Booklet This position is subject to a DBS check.
Dec 04, 2025
Full time
Children and Families Advanced Practitioner Job Location: Forest of Dean Salary: £48,226 - £51,356 per annum Hours per Week: 18.5 Contract Type: Permanent Job Requisition Number: 9624 This job is not open to job share We are currently seeking an Advanced Practitioner to join our Children and Families teams in the Forest of Dean on a permanent part-time basis. About us For all your hard work. You will receive the following: between £48,226 - £51,356 per annum subject to experience welcome payment of up to £4,000 annual retention payment of £2,000 relocation package up to £8,000 flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service an option to purchase 10 days of additional leave per year (pro rata for part-time staff) family friendly policies and benefits to help support you and your family supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. an in-house Occupational Health service employee discount scheme cycle to work scheme links to employee networks such as Prism (LGBT+) and the Young Employees Network career development and qualification opportunities access to our Social Work Academy paid SWE registration renewal Our vision Right child, right support, right time, every time In our recent inspection in June 2025, our Children's Services have been officially judged as 'Good' with 'Outstanding' elements. Ofsted also said 'Leaders have set out a clear vision for delivering success for children, by modelling values and creating a culture where the workforce, children and families feel valued and heard; risk is managed confidently with bottom lines clearly set out.' This marks an important step in our journey to improve outcomes for our children and young people, and we remain focused on our mission: to continue building on this success and ensure that every child and young person in our county has the opportunity to thrive. Gloucestershire offers a range of opportunities to develop your career, supported by a phenomenal Social Work Academy offer, a developing systemic practice methodology, an ambitious leadership team and an award-winning workforce. We are a local authority adopting, and training all colleagues in, systemic social work practice. If you would like to be part of an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive, then consider a role with GCC. About you As an Advanced Practitioner you are at the heart of Gloucestershire's practice model. You will hold an expert role within your team. Your role includes facilitating the team and service's ability to develop and deliver complex social work practice through a combination of joint working, practice advice and guidance, and quality assurance. You will also model Gloucestershire's relational systemic practice model and will help promote Gloucestershire's practice standards across the team. Advanced Practitioners provide direction to team members around improving the quality of practice. This may include activities such as quality assuring an assessment or attending joint visits with social workers to support their learning. As an Advanced Practitioner you may provide Newly Qualified Social Workers in the team with monthly reflective supervision and undertake one of the observations of practice, however management of the NQSW will sit with Team Managers. You will also support any Social Work students within the team. You will have a joint lead for a particular area of practice offering a weekly consultation to practitioners from across the service to book into, to support them to develop their practice in that specific area. You will work closely with the Social Work Academy through regular forums and training to ensure standardised practice across the teams, bringing new learning and training opportunities to social workers within your team. As an Advanced Practitioner you will hold a small number of cases, ensuring you have dedicated time to follow your other duties. To find out more about this role take a look at our video here: As well as your experience as a frontline Social Worker, there are some things we require of you to be successfully appointed to this post: Social Work England/ Wales registration experience at Senior Social Worker level a recognised qualification in Social Work to have completed your ASYE year (if you qualified after 2012) a full driving licence and willingness to drive enhanced DBS clearance How to apply For an informal chat about this role, please email with your name, number and what you wish to discuss, and a member of the team will give you a call within 48 hours. To ensure a personalised and responsive recruitment experience, all applicants will receive a call from the recruitment team to discuss this role, where you would like to practice, and in what area, and to book you in for an interview. If you would like to find out more about our Children's Services please take a look here: Children's Social Care Careers Gloucestershire County Council Interviews for this role will be held in person at our Forest of Dean locality office on 15/12/2025. Please note, all our welcome payments and retention payments are non-contractual, pro rata for part-time staff and subject to National Insurance and tax deductions. We reserve the right to close an advertisement earlier than the stated closing date if we receive a suitable number of applications or fill the vacancy/vacancies. The council will consider sponsorship for this role, in line with Home Office regulations and subject to satisfactory pre-employment checks. Additional Information To access the Job Profile for this role, please follow the link below:- Advanced Practitioner Role Profile Childrens Recruitment Booklet This position is subject to a DBS check.
Gloucestershire County Council
Gloucester, Gloucestershire
Fostering Social Worker This is a Gloucestershire County Council job. Salary: £39,152 - £47,181 per annum Hours per Week: 37.00 Contract Type: Permanent Closing Date: 07/12/2025 Job Requisition Number: 13017 This post is open to job share We are currently recruiting for a motivated and passionate Fostering Social Worker to join our dedicated, dynamic Kinship Assessment Team on a permanent basis. Reward and Support For all your hard work, you will receive the following: between £39,152 - £47,181 per annum subject to experience £4,000 welcome payment £2,000 retention payment up to £8,000 relocation package flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service (pro rata for part-time staff) option to purchase 10 days of additional leave per year (pro rata for part-time staff) family friendly policies and benefits to help support you and your family supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone an in-house Occupational Health service employee discount scheme cycle to work scheme links to employee networks such as Prism (LGBT+) and the Young Employees Network career development and qualification opportunities access to our Social Work Academy Cycle to Work scheme (eligibility criteria and t&cs apply) Green Car Salary Sacrifice Scheme (eligibility criteria and t&cs apply) Right child, right support, right time, every time In our recent inspection in June 2025, our Children's Services have been officially judged as ' Good' with 'Outstanding' elements. Ofsted also said 'Leaders have set out a clear vision for delivering success for children, by modelling values and creating a culture where the workforce, children and families feel valued and heard; risk is managed confidently with bottom lines clearly set out.' This marks an important step in our journey to improve outcomes for our children and young people, and we remain focused on our mission: to continue building on this success and ensure that every child and young person in our county has the opportunity to thrive. Gloucestershire offers a range of opportunities to develop your career, supported by a phenomenal Social Work Academy offer, a developing systemic practice methodology, an ambitious leadership team and an award-winning workforce. We are a local authority adopting, and training all colleagues in, systemic social work practice. If you would like to be part of an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive, then consider a role with GCC. About the team The Kinship Assessment Team is experienced, highly supportive, friendly, and deeply passionate about the work we do. While we work hard, we also take the time to celebrate our achievements and share good practice. The Kinship Assessment Team collaborates closely with Social Workers, managers from other Children's Services, and Legal Services. The work is engaging, often complex and challenging, but plays a vital role in achieving placement stability and permanence for children. About the role In this role, you will: complete Connected Person Fostering Assessments, Special Guardianship Assessments and Viability Assessments deliver preparatory training to kinship carers present assessments to fostering panels and attend court as required, demonstrating strong presentation skills and a confident, articulate manner provide statutory supervision and support for Connected Person Foster Carers during the assessment process, collaborating with the team around the child to achieve the best outcomes work flexibly, including some evenings, to meet the needs of kinship carers. This role may involve travelling out of the county for assessments In return, you will work within a supportive team environment, where your skills and dedication will be valued and developed. You'll make a meaningful impact in the lives of children and families, helping to create safe, stable, and nurturing environments. About You As well as your experience, there are some things we require of you to be successfully appointed to this post: a full driving licence and willingness to drive DBS clearance to have completed your ASYE year (if you qualified after 2012) How to apply For an informal chat about this role, please contact . We reserve the right to close an advertisement earlier than the stated closing date if we receive a suitable number of applications. Interviews are due to take place in person on Monday 15th December 2025. If you would like to find out more about our Children's Service please take a look here: Children's Social Care Careers Gloucestershire County Council We may be able to offer sponsorship for this role, in line with Home Office guidance and subject to pre-employment checks. Applicants must already hold a valid right to work in the UK that Gloucestershire County Council can transfer. Please note that all our welcome and retention payments are subject to terms and conditions as well as tax and national insurance deductions Additional Information To access the job profile for this role, please follow the link below:- Fostering Social Worker This position is subject to a DBS check. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
Dec 04, 2025
Full time
Fostering Social Worker This is a Gloucestershire County Council job. Salary: £39,152 - £47,181 per annum Hours per Week: 37.00 Contract Type: Permanent Closing Date: 07/12/2025 Job Requisition Number: 13017 This post is open to job share We are currently recruiting for a motivated and passionate Fostering Social Worker to join our dedicated, dynamic Kinship Assessment Team on a permanent basis. Reward and Support For all your hard work, you will receive the following: between £39,152 - £47,181 per annum subject to experience £4,000 welcome payment £2,000 retention payment up to £8,000 relocation package flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service (pro rata for part-time staff) option to purchase 10 days of additional leave per year (pro rata for part-time staff) family friendly policies and benefits to help support you and your family supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone an in-house Occupational Health service employee discount scheme cycle to work scheme links to employee networks such as Prism (LGBT+) and the Young Employees Network career development and qualification opportunities access to our Social Work Academy Cycle to Work scheme (eligibility criteria and t&cs apply) Green Car Salary Sacrifice Scheme (eligibility criteria and t&cs apply) Right child, right support, right time, every time In our recent inspection in June 2025, our Children's Services have been officially judged as ' Good' with 'Outstanding' elements. Ofsted also said 'Leaders have set out a clear vision for delivering success for children, by modelling values and creating a culture where the workforce, children and families feel valued and heard; risk is managed confidently with bottom lines clearly set out.' This marks an important step in our journey to improve outcomes for our children and young people, and we remain focused on our mission: to continue building on this success and ensure that every child and young person in our county has the opportunity to thrive. Gloucestershire offers a range of opportunities to develop your career, supported by a phenomenal Social Work Academy offer, a developing systemic practice methodology, an ambitious leadership team and an award-winning workforce. We are a local authority adopting, and training all colleagues in, systemic social work practice. If you would like to be part of an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive, then consider a role with GCC. About the team The Kinship Assessment Team is experienced, highly supportive, friendly, and deeply passionate about the work we do. While we work hard, we also take the time to celebrate our achievements and share good practice. The Kinship Assessment Team collaborates closely with Social Workers, managers from other Children's Services, and Legal Services. The work is engaging, often complex and challenging, but plays a vital role in achieving placement stability and permanence for children. About the role In this role, you will: complete Connected Person Fostering Assessments, Special Guardianship Assessments and Viability Assessments deliver preparatory training to kinship carers present assessments to fostering panels and attend court as required, demonstrating strong presentation skills and a confident, articulate manner provide statutory supervision and support for Connected Person Foster Carers during the assessment process, collaborating with the team around the child to achieve the best outcomes work flexibly, including some evenings, to meet the needs of kinship carers. This role may involve travelling out of the county for assessments In return, you will work within a supportive team environment, where your skills and dedication will be valued and developed. You'll make a meaningful impact in the lives of children and families, helping to create safe, stable, and nurturing environments. About You As well as your experience, there are some things we require of you to be successfully appointed to this post: a full driving licence and willingness to drive DBS clearance to have completed your ASYE year (if you qualified after 2012) How to apply For an informal chat about this role, please contact . We reserve the right to close an advertisement earlier than the stated closing date if we receive a suitable number of applications. Interviews are due to take place in person on Monday 15th December 2025. If you would like to find out more about our Children's Service please take a look here: Children's Social Care Careers Gloucestershire County Council We may be able to offer sponsorship for this role, in line with Home Office guidance and subject to pre-employment checks. Applicants must already hold a valid right to work in the UK that Gloucestershire County Council can transfer. Please note that all our welcome and retention payments are subject to terms and conditions as well as tax and national insurance deductions Additional Information To access the job profile for this role, please follow the link below:- Fostering Social Worker This position is subject to a DBS check. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
Pension Fund Payroll Manager A Local Authority in the South West who are looking to appoint a talented Pension Fund Payroll Manager on an interim basis are working with Spencer Clarke Group to find the successful candidate. What's on offer: Hourly Rate: 26 - 35 per week (negotiable based on experience) Please submit your CV with the rate you require Remote working 3-6 Month Initial Contract Contract type: Contract, full time Hours: 09:00 - 17:00 About the role: Based in the South West (Hybrid): The Council is seeking an experienced interim Payroll Manager to lead its pensioner payroll service, overseeing more than 16,000 monthly BACS payments worth around 100m per year. This is a key post within the Pension Fund, ensuring all payments are accurate, timely and fully compliant with statutory requirements. The role will also be responsible for planning and delivering the transition of the pensioner payroll from the Council's payroll system onto a new integrated pensions administration system. Responsibilities: Run the monthly pensioner payroll, ensuring timely and accurate payments to all pensioners. Plan and manage the transition to the new integrated payroll system. Complete statutory returns, including RTI submissions and tax payments. Ensure compliance with HMRC and LGPS regulations. Carry out monthly reconciliations and implement effective controls and processes. Lead on mortality tracing, annual increases, data updates and overpayment recovery. Provide a high-quality service to members, including payslips and P60s. Supervise and support the Payroll Officer, planning workloads and ensuring deadlines are met. Provide data outputs for the financial ledger. About you: You will have the following experience: Experience of running a payroll for a large employer. A relevant professional payroll qualification. Strong understanding of the Local Government Pension Scheme. Knowledge of national pension issues and statutory payroll requirements. Good negotiation and influencing skills. Ability to develop effective processes and solve complex problems. Strong Excel and Microsoft Office capability. Ability to work under pressure and meet tight deadlines. Desirable: Experience running an LGPS pensioner payroll. Experience using the Altair pension administration system. Experience managing staff. This is an excellent opportunity to contribute to a critical and high-profile public sector service. How to apply: Once your CV is received, if you are successful you will be contacted. Due to high application volumes, if you do not hear back, please assume you have not been successful on this occasion. About Spencer Clarke Group: Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities. Our experienced consultants have extensive market knowledge and will always provide professional support and advice. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post-placement aftercare Loyalty reward scheme and regular competitions We offer a market-leading referral scheme of up to 300. If you know someone who may be interested, ask them to send their CV to Brad at and include your details. Terms and conditions apply.
Dec 04, 2025
Seasonal
Pension Fund Payroll Manager A Local Authority in the South West who are looking to appoint a talented Pension Fund Payroll Manager on an interim basis are working with Spencer Clarke Group to find the successful candidate. What's on offer: Hourly Rate: 26 - 35 per week (negotiable based on experience) Please submit your CV with the rate you require Remote working 3-6 Month Initial Contract Contract type: Contract, full time Hours: 09:00 - 17:00 About the role: Based in the South West (Hybrid): The Council is seeking an experienced interim Payroll Manager to lead its pensioner payroll service, overseeing more than 16,000 monthly BACS payments worth around 100m per year. This is a key post within the Pension Fund, ensuring all payments are accurate, timely and fully compliant with statutory requirements. The role will also be responsible for planning and delivering the transition of the pensioner payroll from the Council's payroll system onto a new integrated pensions administration system. Responsibilities: Run the monthly pensioner payroll, ensuring timely and accurate payments to all pensioners. Plan and manage the transition to the new integrated payroll system. Complete statutory returns, including RTI submissions and tax payments. Ensure compliance with HMRC and LGPS regulations. Carry out monthly reconciliations and implement effective controls and processes. Lead on mortality tracing, annual increases, data updates and overpayment recovery. Provide a high-quality service to members, including payslips and P60s. Supervise and support the Payroll Officer, planning workloads and ensuring deadlines are met. Provide data outputs for the financial ledger. About you: You will have the following experience: Experience of running a payroll for a large employer. A relevant professional payroll qualification. Strong understanding of the Local Government Pension Scheme. Knowledge of national pension issues and statutory payroll requirements. Good negotiation and influencing skills. Ability to develop effective processes and solve complex problems. Strong Excel and Microsoft Office capability. Ability to work under pressure and meet tight deadlines. Desirable: Experience running an LGPS pensioner payroll. Experience using the Altair pension administration system. Experience managing staff. This is an excellent opportunity to contribute to a critical and high-profile public sector service. How to apply: Once your CV is received, if you are successful you will be contacted. Due to high application volumes, if you do not hear back, please assume you have not been successful on this occasion. About Spencer Clarke Group: Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities. Our experienced consultants have extensive market knowledge and will always provide professional support and advice. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post-placement aftercare Loyalty reward scheme and regular competitions We offer a market-leading referral scheme of up to 300. If you know someone who may be interested, ask them to send their CV to Brad at and include your details. Terms and conditions apply.
Job Title: Finance Assistant - Income Management Contract Type: Temporary Salary: 13.26 per hour Hours: 37 per week Hybrid Working This is a hybrid position, mainly home-based, with one required office day at County Hall every two weeks for banking responsibilities. About Us Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within the Council. We operate with the core values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders. About the Role This role sits within Income Management, the team responsible for handling all income received by Dorset Council- including income related to Revenues & Benefits. Unlike an Accounts Receivable-only position, this post supports a wide range of income processing and account-management tasks across multiple service areas. You will play a key part in ensuring income is recorded accurately, customer accounts are managed effectively, and payments are allocated correctly across the Council's financial systems. Key Responsibilities Process income including cash, cheques and BACS payments; balance end-of-day receipts and prepare banking Check and upload Collection & Deposit (C&D) sheets; allocate payments in SAP Manage returned cheques and maintain accurate customer account records Set up customer accounts, produce invoices and reminders, and respond to customer and colleague enquiries Upload daily bank files, allocate BACS payments and carry out Direct Debit tasks including reports and collections Process remittances, inter-authority transfers and support monthly activities such as invoice runs, statistics and payment allocations Support additional Income Management duties including GovPay setups, issuing paying-in books, taking card payments, processing refunds and ordering stationery Skills & Qualifications 5 GCSEs (grade C/4 or above), including English and Maths (or equivalent) Experience or learning gained within a financial environment Ability to work effectively within a team Confident use of IT systems, including spreadsheets and financial software Clear and professional communication with customers, colleagues and managers Ability to explain financial information to non-finance users Understanding of accounting best practice and financial management principles Awareness of local and national financial contexts and the UK tax system relevant to the role Commitment to Dorset Council's values: Respect, Together, Accountability, Openness, Curiosity Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Dec 03, 2025
Seasonal
Job Title: Finance Assistant - Income Management Contract Type: Temporary Salary: 13.26 per hour Hours: 37 per week Hybrid Working This is a hybrid position, mainly home-based, with one required office day at County Hall every two weeks for banking responsibilities. About Us Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within the Council. We operate with the core values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders. About the Role This role sits within Income Management, the team responsible for handling all income received by Dorset Council- including income related to Revenues & Benefits. Unlike an Accounts Receivable-only position, this post supports a wide range of income processing and account-management tasks across multiple service areas. You will play a key part in ensuring income is recorded accurately, customer accounts are managed effectively, and payments are allocated correctly across the Council's financial systems. Key Responsibilities Process income including cash, cheques and BACS payments; balance end-of-day receipts and prepare banking Check and upload Collection & Deposit (C&D) sheets; allocate payments in SAP Manage returned cheques and maintain accurate customer account records Set up customer accounts, produce invoices and reminders, and respond to customer and colleague enquiries Upload daily bank files, allocate BACS payments and carry out Direct Debit tasks including reports and collections Process remittances, inter-authority transfers and support monthly activities such as invoice runs, statistics and payment allocations Support additional Income Management duties including GovPay setups, issuing paying-in books, taking card payments, processing refunds and ordering stationery Skills & Qualifications 5 GCSEs (grade C/4 or above), including English and Maths (or equivalent) Experience or learning gained within a financial environment Ability to work effectively within a team Confident use of IT systems, including spreadsheets and financial software Clear and professional communication with customers, colleagues and managers Ability to explain financial information to non-finance users Understanding of accounting best practice and financial management principles Awareness of local and national financial contexts and the UK tax system relevant to the role Commitment to Dorset Council's values: Respect, Together, Accountability, Openness, Curiosity Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Job Title: Accounts Payable Assistant Location: Holborn, London (Hybrid - in office Tuesdays & Wednesdays) Pay: 14-15 per hour Duration: Temporary 2-3 months Hours: Monday - Friday, 9:00am - 5:30pm Key Responsibilities: Daily Bank Receipting: Process and allocate incoming payments across multiple accounts accurately and on time. Daily Bank Reconciliations: Reconcile bank statements against internal records. Identify and resolve any discrepancies to maintain financial accuracy. Monthly Rent Sweeps: Coordinate and execute monthly rent collections. Ensure rent is correctly allocated across portfolios or properties. Backlog Support: Assist the finance team in clearing any backlog of accounts payable tasks. Ensure outstanding items are processed efficiently and accurately. General Accounts Administration: Support with data entry, invoice processing, record keeping, and finance-related queries. Liaising with External Parties: Communicate effectively with council tax and utility companies to resolve issues. Requirements: Previous Experience: Proven accounts payable experience, ideally in a fast-paced, deadline-driven environment. High Attention to Detail: Strong numerical accuracy and organisational skills. Ability to spot and correct financial errors or inconsistencies. Property Industry Experience (Desirable): Exposure to property or real estate finance processes (e.g., rent rolls, service charges) is a plus but not essential. Systems & Tools: Qube (Preferred): Experience with the Qube property management and accounting system is highly advantageous. Training can be provided if not already familiar. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dec 03, 2025
Seasonal
Job Title: Accounts Payable Assistant Location: Holborn, London (Hybrid - in office Tuesdays & Wednesdays) Pay: 14-15 per hour Duration: Temporary 2-3 months Hours: Monday - Friday, 9:00am - 5:30pm Key Responsibilities: Daily Bank Receipting: Process and allocate incoming payments across multiple accounts accurately and on time. Daily Bank Reconciliations: Reconcile bank statements against internal records. Identify and resolve any discrepancies to maintain financial accuracy. Monthly Rent Sweeps: Coordinate and execute monthly rent collections. Ensure rent is correctly allocated across portfolios or properties. Backlog Support: Assist the finance team in clearing any backlog of accounts payable tasks. Ensure outstanding items are processed efficiently and accurately. General Accounts Administration: Support with data entry, invoice processing, record keeping, and finance-related queries. Liaising with External Parties: Communicate effectively with council tax and utility companies to resolve issues. Requirements: Previous Experience: Proven accounts payable experience, ideally in a fast-paced, deadline-driven environment. High Attention to Detail: Strong numerical accuracy and organisational skills. Ability to spot and correct financial errors or inconsistencies. Property Industry Experience (Desirable): Exposure to property or real estate finance processes (e.g., rent rolls, service charges) is a plus but not essential. Systems & Tools: Qube (Preferred): Experience with the Qube property management and accounting system is highly advantageous. Training can be provided if not already familiar. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Council Tax Customer Service Officer Department: Revenues & Benefits / Customer Services Job Purpose: To provide high-quality customer service and administrative support for the billing, collection, and recovery of Council Tax in accordance with legislation, council policies, and best practice. The role involves handling customer enquiries, processing changes, and ensuring accurate maintenance of Council Tax accounts. Key Responsibilities: Customer Service: Respond to customer enquiries via telephone, email, and face-to-face in a professional and empathetic manner. Provide clear and accurate advice on Council Tax liability, discounts, exemptions, and payment options. Administration: Process Council Tax billing, amendments, refunds, and correspondence promptly and accurately. Set up and manage Direct Debits, including cancellations and amendments. Maintain accurate records in line with Data Protection and GDPR requirements. Financial Management: Negotiate payment arrangements with customers up to pre-liability order stage. Handle debit/credit card payments securely and confidentially. Assist with credit balance reports, refunds, and suspense account management. Compliance & Legislation: Ensure all actions comply with current Council Tax legislation and internal procedures. Liaise with external agencies such as the Valuation Office, enforcement agents, and solicitors when required. Performance & Teamwork: Contribute to achieving collection targets and service standards. Support new staff and participate in service improvement initiatives. Other Duties: Assist with preparation of evidence for court hearings when necessary. Undertake any other duties appropriate to the grade and nature of the post. Skills & Experience Required: Strong customer service skills with the ability to handle challenging situations sensitively. Good knowledge of Council Tax legislation and procedures (desirable). Ability to work accurately under pressure and meet deadlines. Excellent communication skills, both written and verbal. Competent in using IT systems and databases (experience with Civica or similar desirable). Numeracy skills and attention to detail. Working Conditions: Full-time, 37 hours per week (flexible or hybrid working may be available). Based at Council offices with potential for remote working.
Dec 02, 2025
Contractor
Job Title: Council Tax Customer Service Officer Department: Revenues & Benefits / Customer Services Job Purpose: To provide high-quality customer service and administrative support for the billing, collection, and recovery of Council Tax in accordance with legislation, council policies, and best practice. The role involves handling customer enquiries, processing changes, and ensuring accurate maintenance of Council Tax accounts. Key Responsibilities: Customer Service: Respond to customer enquiries via telephone, email, and face-to-face in a professional and empathetic manner. Provide clear and accurate advice on Council Tax liability, discounts, exemptions, and payment options. Administration: Process Council Tax billing, amendments, refunds, and correspondence promptly and accurately. Set up and manage Direct Debits, including cancellations and amendments. Maintain accurate records in line with Data Protection and GDPR requirements. Financial Management: Negotiate payment arrangements with customers up to pre-liability order stage. Handle debit/credit card payments securely and confidentially. Assist with credit balance reports, refunds, and suspense account management. Compliance & Legislation: Ensure all actions comply with current Council Tax legislation and internal procedures. Liaise with external agencies such as the Valuation Office, enforcement agents, and solicitors when required. Performance & Teamwork: Contribute to achieving collection targets and service standards. Support new staff and participate in service improvement initiatives. Other Duties: Assist with preparation of evidence for court hearings when necessary. Undertake any other duties appropriate to the grade and nature of the post. Skills & Experience Required: Strong customer service skills with the ability to handle challenging situations sensitively. Good knowledge of Council Tax legislation and procedures (desirable). Ability to work accurately under pressure and meet deadlines. Excellent communication skills, both written and verbal. Competent in using IT systems and databases (experience with Civica or similar desirable). Numeracy skills and attention to detail. Working Conditions: Full-time, 37 hours per week (flexible or hybrid working may be available). Based at Council offices with potential for remote working.
Surrey County Council's Educational Psychology team are Recruiting! A message from Rachael Wardell, Executive Director - Children, Families and Lifelong Learning, Surrey County Council: "I am really pleased that you're interested in joining Surrey County Council within the Children, Families and Lifelong Learning (CFLL) directorate. People are the beating heart of everything we do in CFLL. Our collective purpose as a directorate is to ensure that children are seen and heard, are safe and can grow; it is also to ensure that everyone in Surrey - children and adults - benefits from education and can achieve their potential. As a directorate we have big and bold ambitions for the next few years and our workforce is crucial in helping achieve these." Would you like to be part of an innovative, evidence-based and outcome-focused service , with excellent supervision and development opportunities? There has never been a better time to join us! Our EP Service has a strong commitment to high quality, applied psychology and has dedicated time to engage in a broad range of preventative work, alongside statutory work, with opportunities to develop areas of specialist expertise. Our Offer to You: A competitive salary for main grade EPs: Soulbury Scale A, 3 - 8: £47,688 - £57,954 per annum per annum, with up to 3 SPA points (existing SPA points will be transferred). A starting salary at point A5 for newly qualified EPs SPA points 1 and 2 are automatically awarded after 1 and 2 years successful practice London Fringe Area allowance of £939 per annum Essential Car User Lump Sum Allowance of £963 per annum 26 days' holiday rising to 28 days after 2 years' service and 31 days after 5 years' service Up to 5 days of carer's leave per year 2 paid volunteering days per year Part time and fixed term opportunities are available Flexible working options around school core hours Mobile and agile working solutions with friendly local bases for office working An extensive Employee Assistance Programme to support health and wellbeing A comprehensive supervision programme consisting of peer supervision and regular supervision with your line manager A comprehensive induction programme including a buddy for the first term. Newly qualified EPs will also have a reduced caseload for the first term Extensive CPD programme with 7 whole service study days across the year, development activities within area team meetings and opportunities to develop areas of special interest in line with the council's priorities Generous Local Government salary-related pension offered and the option to join the car lease scheme Relocation package of up to £8,000 which is exempt from tax and National Insurance contributions for permanent positions Visa sponsorship About the Service We are a large and expanding service consisting of a PEP, Area Senior EPs, EPs, Trainee EPs, Locum / Associate EPs and a dedicated Business Support team. Within the service we are divided into four area quadrants with offices in Weybridge, Reigate and Woking and we will aim to accommodate your preferred location. We are a supportive service, who adopt flexible and hybrid working practices. Our team members tell us that our positive relationships, professional autonomy, continuous professional development and emphasis on regular meetings with peers are real strengths of the service. We are part of a wider Inclusion and Additional Needs Team and work collaboratively with colleagues in Speech and Language Therapy and Specialist Teaching. We also work closely with colleagues in health and social care and engage with these services to promote emotional wellbeing and mental health. We are committed to enabling positive futures for all children and young people. Our focus is on the young person in their educational, home and community setting. We work collaboratively through the application of psychological theory, research and person-centred techniques with children and young people, their families and professionals to enable children to thrive in their local communities. Consultation, co-production and inclusion are fundamental to all aspects of our work. We have many interesting opportunities for you to get involved with, some examples include: Working with Surrey's Virtual School, Surrey Early Education Services, the Team Around the School, Adoption Southeast and our local Mental Health Support Teams Training Emotional Literacy Support Assistants (ELSAs), school staff in Literacy for All approaches, school staff to support CYP experiencing Emotionally Based School Avoidance, school staff in the Compassionate Schools Programme and Key Adult Programme Supervising trainee EPs, assistant EPs, ELSAs and nurture group teachers Supporting school staff through our bookable consultations, AANTs (Analysis of Additional Needs Tool) and telephone helpline Supporting families through multi family groups Service development activities such as our work on Equality, Diversity and Inclusion and supporting aspiring EPs About the Roles As part of the Council's commitment to providing early intervention, we are looking to expand our capacity to deliver a sustainable preventative offer to schools, alongside our statutory work, and to strengthen our emotional wellbeing and mental health offer in partnership with health colleagues. We are seeking applicants who have a commitment to delivering high quality work through applied psychology. We welcome applications from experienced Educational Psychologists as well as current year two and three Trainee EPs. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You want to work in a service committed to promoting positive futures for children and young people You have a recognised qualification in Educational Psychology You are registered with the HCPC Surrey has both urban and rural areas and our EPs will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. We are a supportive and friendly team of dedicated professionals who are passionate about the work we do. If you feel like this could be the place to start your career or to further develop your psychological skills, then please do get in touch to find out more. This is a rolling advert and applications will be reviewed regularly. If your application is successfully shortlisted, we will be in touch to arrange an interview. When your employment begins, you will need to be a member of HCPC. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Dec 01, 2025
Full time
Surrey County Council's Educational Psychology team are Recruiting! A message from Rachael Wardell, Executive Director - Children, Families and Lifelong Learning, Surrey County Council: "I am really pleased that you're interested in joining Surrey County Council within the Children, Families and Lifelong Learning (CFLL) directorate. People are the beating heart of everything we do in CFLL. Our collective purpose as a directorate is to ensure that children are seen and heard, are safe and can grow; it is also to ensure that everyone in Surrey - children and adults - benefits from education and can achieve their potential. As a directorate we have big and bold ambitions for the next few years and our workforce is crucial in helping achieve these." Would you like to be part of an innovative, evidence-based and outcome-focused service , with excellent supervision and development opportunities? There has never been a better time to join us! Our EP Service has a strong commitment to high quality, applied psychology and has dedicated time to engage in a broad range of preventative work, alongside statutory work, with opportunities to develop areas of specialist expertise. Our Offer to You: A competitive salary for main grade EPs: Soulbury Scale A, 3 - 8: £47,688 - £57,954 per annum per annum, with up to 3 SPA points (existing SPA points will be transferred). A starting salary at point A5 for newly qualified EPs SPA points 1 and 2 are automatically awarded after 1 and 2 years successful practice London Fringe Area allowance of £939 per annum Essential Car User Lump Sum Allowance of £963 per annum 26 days' holiday rising to 28 days after 2 years' service and 31 days after 5 years' service Up to 5 days of carer's leave per year 2 paid volunteering days per year Part time and fixed term opportunities are available Flexible working options around school core hours Mobile and agile working solutions with friendly local bases for office working An extensive Employee Assistance Programme to support health and wellbeing A comprehensive supervision programme consisting of peer supervision and regular supervision with your line manager A comprehensive induction programme including a buddy for the first term. Newly qualified EPs will also have a reduced caseload for the first term Extensive CPD programme with 7 whole service study days across the year, development activities within area team meetings and opportunities to develop areas of special interest in line with the council's priorities Generous Local Government salary-related pension offered and the option to join the car lease scheme Relocation package of up to £8,000 which is exempt from tax and National Insurance contributions for permanent positions Visa sponsorship About the Service We are a large and expanding service consisting of a PEP, Area Senior EPs, EPs, Trainee EPs, Locum / Associate EPs and a dedicated Business Support team. Within the service we are divided into four area quadrants with offices in Weybridge, Reigate and Woking and we will aim to accommodate your preferred location. We are a supportive service, who adopt flexible and hybrid working practices. Our team members tell us that our positive relationships, professional autonomy, continuous professional development and emphasis on regular meetings with peers are real strengths of the service. We are part of a wider Inclusion and Additional Needs Team and work collaboratively with colleagues in Speech and Language Therapy and Specialist Teaching. We also work closely with colleagues in health and social care and engage with these services to promote emotional wellbeing and mental health. We are committed to enabling positive futures for all children and young people. Our focus is on the young person in their educational, home and community setting. We work collaboratively through the application of psychological theory, research and person-centred techniques with children and young people, their families and professionals to enable children to thrive in their local communities. Consultation, co-production and inclusion are fundamental to all aspects of our work. We have many interesting opportunities for you to get involved with, some examples include: Working with Surrey's Virtual School, Surrey Early Education Services, the Team Around the School, Adoption Southeast and our local Mental Health Support Teams Training Emotional Literacy Support Assistants (ELSAs), school staff in Literacy for All approaches, school staff to support CYP experiencing Emotionally Based School Avoidance, school staff in the Compassionate Schools Programme and Key Adult Programme Supervising trainee EPs, assistant EPs, ELSAs and nurture group teachers Supporting school staff through our bookable consultations, AANTs (Analysis of Additional Needs Tool) and telephone helpline Supporting families through multi family groups Service development activities such as our work on Equality, Diversity and Inclusion and supporting aspiring EPs About the Roles As part of the Council's commitment to providing early intervention, we are looking to expand our capacity to deliver a sustainable preventative offer to schools, alongside our statutory work, and to strengthen our emotional wellbeing and mental health offer in partnership with health colleagues. We are seeking applicants who have a commitment to delivering high quality work through applied psychology. We welcome applications from experienced Educational Psychologists as well as current year two and three Trainee EPs. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You want to work in a service committed to promoting positive futures for children and young people You have a recognised qualification in Educational Psychology You are registered with the HCPC Surrey has both urban and rural areas and our EPs will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. We are a supportive and friendly team of dedicated professionals who are passionate about the work we do. If you feel like this could be the place to start your career or to further develop your psychological skills, then please do get in touch to find out more. This is a rolling advert and applications will be reviewed regularly. If your application is successfully shortlisted, we will be in touch to arrange an interview. When your employment begins, you will need to be a member of HCPC. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Council Tax Manager Location: Hybrid / Remote with office presence as required East Hertfordshiree About the Role We're looking for a highly motivated Council Tax Manager to lead the delivery of our Revenues and Benefits Shared Service click apply for full job details
Dec 01, 2025
Contractor
Council Tax Manager Location: Hybrid / Remote with office presence as required East Hertfordshiree About the Role We're looking for a highly motivated Council Tax Manager to lead the delivery of our Revenues and Benefits Shared Service click apply for full job details
Job Description: One of my local government clients is seeking a skilled Customer Hub Officer to join their front-line customer services team on a full-time basis. This hybrid role requires a motivated and adaptable individual to support residents across a variety of service areas, particularly housing benefit, council tax, and business rates, including support for specified and exempt accommodation schemes. Key Responsibilities: Provide accurate and timely information across a wide range of council services Handle customer enquiries via phone, email, and in person Promote and guide users on digital self-service platforms Manage cases to resolution using internal CRM systems Use systems such as Northgate Revenues & Benefits, Jadu CRM, and (email address removed) Essential Experience: Strong understanding of Housing Benefits , including: Specified accommodation Supported housing Accommodation-exempt schemes Knowledge of Council Tax , Business Rates , and Housing Advice Experience using local authority systems (e.g., Northgate, Jadu, (email address removed Familiarity with exempt and supported accommodation claims Person Specification: Proven background in customer service, ideally in the public sector Excellent communication, empathy, and problem-solving skills Proficient in using digital tools and CRM systems Able to work independently and as part of a team If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Oct 08, 2025
Seasonal
Job Description: One of my local government clients is seeking a skilled Customer Hub Officer to join their front-line customer services team on a full-time basis. This hybrid role requires a motivated and adaptable individual to support residents across a variety of service areas, particularly housing benefit, council tax, and business rates, including support for specified and exempt accommodation schemes. Key Responsibilities: Provide accurate and timely information across a wide range of council services Handle customer enquiries via phone, email, and in person Promote and guide users on digital self-service platforms Manage cases to resolution using internal CRM systems Use systems such as Northgate Revenues & Benefits, Jadu CRM, and (email address removed) Essential Experience: Strong understanding of Housing Benefits , including: Specified accommodation Supported housing Accommodation-exempt schemes Knowledge of Council Tax , Business Rates , and Housing Advice Experience using local authority systems (e.g., Northgate, Jadu, (email address removed Familiarity with exempt and supported accommodation claims Person Specification: Proven background in customer service, ideally in the public sector Excellent communication, empathy, and problem-solving skills Proficient in using digital tools and CRM systems Able to work independently and as part of a team If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
About the role You will be responsible for collecting debt for the Council. The main purpose of the role: Assist the Debt Recovery Officer with the collection of outstanding debt. Specific duties and responsibilities The postholder will provide the duties below in relation to three main areas namely, Local Taxation, Housing Benefits Overpayments and Sundry Debt Recovery. Progress through the grade for the bar (25) will be based on sufficient knowledge of each area. The duties are: Control and reconciliation of the system. Provide assistance, advice and training (as required). Pursue the recovery of debts due in accordance with agreed procedures (Corporate Debt Policy). Responsible for responding to all customer enquiries, whether by email, phone or in person at reception and negotiating appropriate repayment arrangements. Responsible for working with external partner debt collection agency, ensuring prompt referral on ongoing liaison including Attachment of Earnings. Managing direct debits. Experience Has worked in a Local Government Environment.At least 1 year in Debt Management/Recovery. Has accounts receivable experience within a large multi-functional organisation. A working knowledge of CIVICA Financials.Dealing with Debt Recovery Agents/Solicitors. Debt Recovery Assistant Debt Recovery Assistant Debt Recovery Assistant Debt Recovery Assistant
Oct 08, 2025
Contractor
About the role You will be responsible for collecting debt for the Council. The main purpose of the role: Assist the Debt Recovery Officer with the collection of outstanding debt. Specific duties and responsibilities The postholder will provide the duties below in relation to three main areas namely, Local Taxation, Housing Benefits Overpayments and Sundry Debt Recovery. Progress through the grade for the bar (25) will be based on sufficient knowledge of each area. The duties are: Control and reconciliation of the system. Provide assistance, advice and training (as required). Pursue the recovery of debts due in accordance with agreed procedures (Corporate Debt Policy). Responsible for responding to all customer enquiries, whether by email, phone or in person at reception and negotiating appropriate repayment arrangements. Responsible for working with external partner debt collection agency, ensuring prompt referral on ongoing liaison including Attachment of Earnings. Managing direct debits. Experience Has worked in a Local Government Environment.At least 1 year in Debt Management/Recovery. Has accounts receivable experience within a large multi-functional organisation. A working knowledge of CIVICA Financials.Dealing with Debt Recovery Agents/Solicitors. Debt Recovery Assistant Debt Recovery Assistant Debt Recovery Assistant Debt Recovery Assistant
Are you passionate about providing direct support to residents and preventing homelessness? Do you have a deep understanding of the welfare benefits system? Connect2Hackney, the internal talent team for the London Borough of Hackney, are recruiting for Hackney's vital Here To Help service for a dedicated and empathetic Benefits and Housing Needs Officer . This is a crucial role where you will be the first point of contact for residents struggling with their housing costs. You will take a holistic and hands-on approach, using your expertise to provide immediate financial relief while empowering residents to achieve long-term financial stability. You will manage a varied caseload, where every day brings a new challenge and a new opportunity to make a tangible difference in someone's life. About the Role As a Benefits and Housing Needs Officer, you will be responsible for both the specialist assessment of applications and the administrative processes that ensure our service runs efficiently. You will be expected to support approximately 10-15 residents a week. Your key responsibilities will include: Casework and Assessment: Contacting residents to understand their circumstances and decide on the best package of financial and non-financial support to help them. Assessing, awarding, and processing Discretionary Housing Payments (DHPs), using your discretion in line with internal guidance. Conducting comprehensive benefit checks with residents to identify underclaiming and maximise their income across benefits like Council Tax Reduction, Universal Credit, and Pension Credit. Working with residents to develop shared plans to sustain their tenancy, which may include advice on downsizing or increasing working hours. Triaging and Administration: Reviewing and triaging incoming applications daily, assigning them to the correct officer or work tray. Managing the shared team inbox and responding to resident queries, especially those relating to supermarket vouchers. Processing payments for cash support schemes using BACS transfers. Maintaining accurate and secure records on systems including Academy and Jigsaw. Collaboration and Support: Liaising with landlords, with resident consent, to prevent evictions. Working closely with colleagues across Here To Help and other services to ensure joined-up support for residents with complex needs. Writing clear, empathetic, and tailored decision letters that explain the support being offered. About You We are looking for a proactive and highly organised individual with a strong background in welfare benefits and a genuine desire to help people. You must be comfortable working both independently and collaboratively within a fast-paced team environment. To be successful, you will need: Essential Experience & Knowledge: A strong understanding of welfare benefits and the ability to spot opportunities for income maximisation. Experience assessing DHPs in line with policy and guidance. Proficiency in using benefits systems, including Academy, Comino, and Searchlight . Proven experience in an administrative or support role, preferably within a welfare or social care environment. Experience handling sensitive and confidential information with care and integrity. Skills and Abilities: Excellent written and verbal communication skills, with the ability to show sensitivity and empathy when dealing with people in challenging situations. The ability to remain calm and focused under pressure. Strong organisational skills with a keen attention to detail and the ability to manage multiple priorities efficiently. A collaborative, team-player attitude and a flexible approach to changing priorities. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Oct 07, 2025
Seasonal
Are you passionate about providing direct support to residents and preventing homelessness? Do you have a deep understanding of the welfare benefits system? Connect2Hackney, the internal talent team for the London Borough of Hackney, are recruiting for Hackney's vital Here To Help service for a dedicated and empathetic Benefits and Housing Needs Officer . This is a crucial role where you will be the first point of contact for residents struggling with their housing costs. You will take a holistic and hands-on approach, using your expertise to provide immediate financial relief while empowering residents to achieve long-term financial stability. You will manage a varied caseload, where every day brings a new challenge and a new opportunity to make a tangible difference in someone's life. About the Role As a Benefits and Housing Needs Officer, you will be responsible for both the specialist assessment of applications and the administrative processes that ensure our service runs efficiently. You will be expected to support approximately 10-15 residents a week. Your key responsibilities will include: Casework and Assessment: Contacting residents to understand their circumstances and decide on the best package of financial and non-financial support to help them. Assessing, awarding, and processing Discretionary Housing Payments (DHPs), using your discretion in line with internal guidance. Conducting comprehensive benefit checks with residents to identify underclaiming and maximise their income across benefits like Council Tax Reduction, Universal Credit, and Pension Credit. Working with residents to develop shared plans to sustain their tenancy, which may include advice on downsizing or increasing working hours. Triaging and Administration: Reviewing and triaging incoming applications daily, assigning them to the correct officer or work tray. Managing the shared team inbox and responding to resident queries, especially those relating to supermarket vouchers. Processing payments for cash support schemes using BACS transfers. Maintaining accurate and secure records on systems including Academy and Jigsaw. Collaboration and Support: Liaising with landlords, with resident consent, to prevent evictions. Working closely with colleagues across Here To Help and other services to ensure joined-up support for residents with complex needs. Writing clear, empathetic, and tailored decision letters that explain the support being offered. About You We are looking for a proactive and highly organised individual with a strong background in welfare benefits and a genuine desire to help people. You must be comfortable working both independently and collaboratively within a fast-paced team environment. To be successful, you will need: Essential Experience & Knowledge: A strong understanding of welfare benefits and the ability to spot opportunities for income maximisation. Experience assessing DHPs in line with policy and guidance. Proficiency in using benefits systems, including Academy, Comino, and Searchlight . Proven experience in an administrative or support role, preferably within a welfare or social care environment. Experience handling sensitive and confidential information with care and integrity. Skills and Abilities: Excellent written and verbal communication skills, with the ability to show sensitivity and empathy when dealing with people in challenging situations. The ability to remain calm and focused under pressure. Strong organisational skills with a keen attention to detail and the ability to manage multiple priorities efficiently. A collaborative, team-player attitude and a flexible approach to changing priorities. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Council Tax Collection Officers (Hybrid) needed in Exeter, £14.13ph PAYE - Reference: Minimum 40% on site/office presence. This may vary to more onsite presence depending on the position. To collect Council Tax. To deal daily with queries received as a result of recovery action being taken on cases that have fallen into arrears click apply for full job details
Oct 06, 2025
Seasonal
Council Tax Collection Officers (Hybrid) needed in Exeter, £14.13ph PAYE - Reference: Minimum 40% on site/office presence. This may vary to more onsite presence depending on the position. To collect Council Tax. To deal daily with queries received as a result of recovery action being taken on cases that have fallen into arrears click apply for full job details
Local Authority Benefits and Housing Needs Officer, North London Pay rate £220 per day Contract role, Local Authority Housing and Benefits We are recruiting for an experienced Benefits and Housing Needs Officer, in for a Local Authority in North London. About the Role As a Benefits and Housing Needs Officer, you will be responsible for both the specialist assessment of applications and the administrative processes that ensure our service runs efficiently. You will be expected to support approximately 10-15 residents a week. Your key responsibilities will include: Casework and Assessment: Contacting residents to understand their circumstances and decide on the best package of financial and non-financial support to help them. Assessing, awarding, and processing Discretionary Housing Payments (DHPs), using your discretion in line with internal guidance. Conducting comprehensive benefit checks with residents to identify underclaiming and maximise their income across benefits like Council Tax Reduction, Universal Credit, and Pension Credit. Working with residents to develop shared plans to sustain their tenancy, which may include advice on downsizing or increasing working hours About You We are looking for a proactive and highly organised individual with a strong background in welfare benefits and a genuine desire to help people. You must be comfortable working both independently and collaboratively within a fast-paced team environment. To be successful, you will need: Essential Experience & Knowledge: A strong understanding of welfare benefits and the ability to spot opportunities for income maximisation. Experience assessing DHPs in line with policy and guidance. Proficiency in using benefits systems, including Academy, Comino, and Searchlight. Proven experience in an administrative or support role, preferably within a welfare or social care environment. You will need to have experience in a similar level role in a Local Authority. Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Oct 06, 2025
Full time
Local Authority Benefits and Housing Needs Officer, North London Pay rate £220 per day Contract role, Local Authority Housing and Benefits We are recruiting for an experienced Benefits and Housing Needs Officer, in for a Local Authority in North London. About the Role As a Benefits and Housing Needs Officer, you will be responsible for both the specialist assessment of applications and the administrative processes that ensure our service runs efficiently. You will be expected to support approximately 10-15 residents a week. Your key responsibilities will include: Casework and Assessment: Contacting residents to understand their circumstances and decide on the best package of financial and non-financial support to help them. Assessing, awarding, and processing Discretionary Housing Payments (DHPs), using your discretion in line with internal guidance. Conducting comprehensive benefit checks with residents to identify underclaiming and maximise their income across benefits like Council Tax Reduction, Universal Credit, and Pension Credit. Working with residents to develop shared plans to sustain their tenancy, which may include advice on downsizing or increasing working hours About You We are looking for a proactive and highly organised individual with a strong background in welfare benefits and a genuine desire to help people. You must be comfortable working both independently and collaboratively within a fast-paced team environment. To be successful, you will need: Essential Experience & Knowledge: A strong understanding of welfare benefits and the ability to spot opportunities for income maximisation. Experience assessing DHPs in line with policy and guidance. Proficiency in using benefits systems, including Academy, Comino, and Searchlight. Proven experience in an administrative or support role, preferably within a welfare or social care environment. You will need to have experience in a similar level role in a Local Authority. Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Temporary Accommodation Officer About The Role Do you have experience in working with vulnerable people with complex needs in a Housing, Hostel or Supported Accommodation environment? We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts most vulnerable adults to move on from temporary accommodation. You will be managing all temporary and emergency accommodation placements on behalf of Cotswold District Council. The role involves working closely with homeless clients in various emergency accommodation arrangements. The aim is to assist these individuals in accessing affordable housing options and ultimately reducing the time they spend in short-term accommodation. • You will be based primarily within one of our Hostels working intensively with homeless clients to enable them to access the full range of affordable housing options with the aim of reducing time spent in short term accommodation. • The role involves travel across our district to visit homelessness households in their temporary accommodation (including Hostels and various B&B s) with the aim of assisting them with maximising all of the housing options available to them to ensure that they are able to move on from temporary accommodation as soon as possible. • Create bespoke Tenancy Ready plans for each client and ensure that they have access to the appropriate support and resources to achieve this. • You will also take part in assisting the Temporary Accommodation Supervisor in ensuring that full risk assessments are carried out on each client before being offered a placement in Council managed accommodation. • Assist with the daily running of the homeless hostel s, ensure repairs are promptly reported to the Property Service Team and assist with ensuring H&S risk assessments are up to date and adhered to. What we are looking for Someone who values structure, confidentiality, and professionalism as much as they do empathy and support. You will be expected to handle sensitive personal information with the utmost discretion, in line with GDPR and safeguarding protocols. Maintaining client confidentiality is non-negotiable in this role. This role requires a strong understanding of professional boundaries and the ability to maintain them even in emotionally complex situations. This is a rewarding but demanding role ideal for someone who thrives on helping others in crisis, but who understands the importance of clear boundaries, resilience, and confidentiality. You will need resilience and adaptability as you will often work with people experiencing stress, crisis, or confrontation, so it is essential you can manage these situations calmly and confidently. Being emotionally resilient and understand how to support others without becoming personally involved or emotionally entangled. Teamwork is essential for this role to work effectively with colleagues and external agencies. Please note you will be based at the hostel 5 days a week and will need the ability to travel as required. For more information about this role please see the Job Description/Person Specification. You will need • GCSEs (5 A-Cs or equivalent, including Maths and English) • Experience of working in a Housing, Supported Housing or Homelessness focused service • Experience of working with vulnerable people and people with complex needs Special Conditions • Full UK Driving Licence with access to a vehicle for work purposes • DBS Check Publica is a unique place to work we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs. What can we do for you • Flexible working arrangements (depending on the role) • 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice • Health cash plan giving you cash back on health, dental and eye care • Pension scheme with a good employer contribution of 7% of your earnings • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues • Cycle to work scheme • Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars • Access to digital financial advice (covering your pension scheme, mortgages and other finances) • Generous sickness cover above statutory entitlements • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury • Life assurance, currently four times your annual salary • These are just a handful of the benefits that you can enjoy when you join us! To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It s important that we re a good fit for each other, so let us know what s important to you and why you want to work for Publica Group Ltd. Your application will not be considered if you have not provided a supporting statement, in addition to your CV. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years employment or education history (if applicable) and, in some cases, verification of criminal record. About Us You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
Oct 06, 2025
Full time
Temporary Accommodation Officer About The Role Do you have experience in working with vulnerable people with complex needs in a Housing, Hostel or Supported Accommodation environment? We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts most vulnerable adults to move on from temporary accommodation. You will be managing all temporary and emergency accommodation placements on behalf of Cotswold District Council. The role involves working closely with homeless clients in various emergency accommodation arrangements. The aim is to assist these individuals in accessing affordable housing options and ultimately reducing the time they spend in short-term accommodation. • You will be based primarily within one of our Hostels working intensively with homeless clients to enable them to access the full range of affordable housing options with the aim of reducing time spent in short term accommodation. • The role involves travel across our district to visit homelessness households in their temporary accommodation (including Hostels and various B&B s) with the aim of assisting them with maximising all of the housing options available to them to ensure that they are able to move on from temporary accommodation as soon as possible. • Create bespoke Tenancy Ready plans for each client and ensure that they have access to the appropriate support and resources to achieve this. • You will also take part in assisting the Temporary Accommodation Supervisor in ensuring that full risk assessments are carried out on each client before being offered a placement in Council managed accommodation. • Assist with the daily running of the homeless hostel s, ensure repairs are promptly reported to the Property Service Team and assist with ensuring H&S risk assessments are up to date and adhered to. What we are looking for Someone who values structure, confidentiality, and professionalism as much as they do empathy and support. You will be expected to handle sensitive personal information with the utmost discretion, in line with GDPR and safeguarding protocols. Maintaining client confidentiality is non-negotiable in this role. This role requires a strong understanding of professional boundaries and the ability to maintain them even in emotionally complex situations. This is a rewarding but demanding role ideal for someone who thrives on helping others in crisis, but who understands the importance of clear boundaries, resilience, and confidentiality. You will need resilience and adaptability as you will often work with people experiencing stress, crisis, or confrontation, so it is essential you can manage these situations calmly and confidently. Being emotionally resilient and understand how to support others without becoming personally involved or emotionally entangled. Teamwork is essential for this role to work effectively with colleagues and external agencies. Please note you will be based at the hostel 5 days a week and will need the ability to travel as required. For more information about this role please see the Job Description/Person Specification. You will need • GCSEs (5 A-Cs or equivalent, including Maths and English) • Experience of working in a Housing, Supported Housing or Homelessness focused service • Experience of working with vulnerable people and people with complex needs Special Conditions • Full UK Driving Licence with access to a vehicle for work purposes • DBS Check Publica is a unique place to work we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs. What can we do for you • Flexible working arrangements (depending on the role) • 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice • Health cash plan giving you cash back on health, dental and eye care • Pension scheme with a good employer contribution of 7% of your earnings • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues • Cycle to work scheme • Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars • Access to digital financial advice (covering your pension scheme, mortgages and other finances) • Generous sickness cover above statutory entitlements • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury • Life assurance, currently four times your annual salary • These are just a handful of the benefits that you can enjoy when you join us! To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It s important that we re a good fit for each other, so let us know what s important to you and why you want to work for Publica Group Ltd. Your application will not be considered if you have not provided a supporting statement, in addition to your CV. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years employment or education history (if applicable) and, in some cases, verification of criminal record. About Us You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
Local Authority Benefits and Housing Needs Officer, North London Pay rate £220 per day Contract role, Local Authority Housing and Benefits We are recruiting for an experienced Benefits and Housing Needs Officer, in for a Local Authority in North London. About the Role As a Benefits and Housing Needs Officer, you will be responsible for both the specialist assessment of applications and the administrative processes that ensure our service runs efficiently. You will be expected to support approximately 10-15 residents a week. Your key responsibilities will include: Casework and Assessment: Contacting residents to understand their circumstances and decide on the best package of financial and non-financial support to help them. Assessing, awarding, and processing Discretionary Housing Payments (DHPs), using your discretion in line with internal guidance. Conducting comprehensive benefit checks with residents to identify underclaiming and maximise their income across benefits like Council Tax Reduction, Universal Credit, and Pension Credit. Working with residents to develop shared plans to sustain their tenancy, which may include advice on downsizing or increasing working hours About You We are looking for a proactive and highly organised individual with a strong background in welfare benefits and a genuine desire to help people. You must be comfortable working both independently and collaboratively within a fast-paced team environment. To be successful, you will need: Essential Experience & Knowledge: A strong understanding of welfare benefits and the ability to spot opportunities for income maximisation. Experience assessing DHPs in line with policy and guidance. Proficiency in using benefits systems, including Academy, Comino, and Searchlight. Proven experience in an administrative or support role, preferably within a welfare or social care environment. You will need to have experience in a similar level role in a Local Authority. Please get in touch for more information. This is an agency post and Pertemps can offer you:- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to An easy registration process (all done online) Referral schemes and incentives Ongoing compliance managed for you Prompt and reliable payroll and lots more. Please contact Graham Leatham on or email for more information. We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn't the role for you, contact us about other roles.
Oct 06, 2025
Full time
Local Authority Benefits and Housing Needs Officer, North London Pay rate £220 per day Contract role, Local Authority Housing and Benefits We are recruiting for an experienced Benefits and Housing Needs Officer, in for a Local Authority in North London. About the Role As a Benefits and Housing Needs Officer, you will be responsible for both the specialist assessment of applications and the administrative processes that ensure our service runs efficiently. You will be expected to support approximately 10-15 residents a week. Your key responsibilities will include: Casework and Assessment: Contacting residents to understand their circumstances and decide on the best package of financial and non-financial support to help them. Assessing, awarding, and processing Discretionary Housing Payments (DHPs), using your discretion in line with internal guidance. Conducting comprehensive benefit checks with residents to identify underclaiming and maximise their income across benefits like Council Tax Reduction, Universal Credit, and Pension Credit. Working with residents to develop shared plans to sustain their tenancy, which may include advice on downsizing or increasing working hours About You We are looking for a proactive and highly organised individual with a strong background in welfare benefits and a genuine desire to help people. You must be comfortable working both independently and collaboratively within a fast-paced team environment. To be successful, you will need: Essential Experience & Knowledge: A strong understanding of welfare benefits and the ability to spot opportunities for income maximisation. Experience assessing DHPs in line with policy and guidance. Proficiency in using benefits systems, including Academy, Comino, and Searchlight. Proven experience in an administrative or support role, preferably within a welfare or social care environment. You will need to have experience in a similar level role in a Local Authority. Please get in touch for more information. This is an agency post and Pertemps can offer you:- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to An easy registration process (all done online) Referral schemes and incentives Ongoing compliance managed for you Prompt and reliable payroll and lots more. Please contact Graham Leatham on or email for more information. We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn't the role for you, contact us about other roles.
