10 jobs found

Enterprise Architecture Modelling SME Must have an Active DV Clearance Join a high-performing Defence and National Security programme as an Enterprise Architecture Modelling SME , where you will design and manage enterprise architecture models that guide strategic decision making across complex systems. This is an opportunity to work within a multi skilled agile team, shaping how technology, applications, and business processes align to deliver secure and effective outcomes. About the Role - Enterprise Architecture Modelling SME As an Enterprise Architecture Modelling SME , you will create and manage enterprise architecture models across business, application, and technology layers using the ArchiMate standard. You will develop clear viewpoints, diagrams, and capability maps to communicate architectural direction to stakeholders. The role involves conducting impact and gap analyses, scenario modelling, and supporting decision making on proposed changes. You will work closely with analysts, project managers, data architects, and engineers to ensure solutions align with defined blueprints. You will automate documentation outputs from models to support knowledge transfer and reduce manual effort. What We're Looking For - Enterprise Architecture Modelling SME Strong experience applying ArchiMate 3.x across multiple viewpoints. Familiarity with architecture tools such as Archi, Sparx EA, or BizzDesign . Ability to visualise complex systems and produce clear analytical outputs. Excellent communication skills to explain architectural concepts to technical and non technical audiences. Strong problem solving ability with a structured and proactive approach. Make a meaningful impact as an Enterprise Architecture Modelling SME in a secure, mission focused environment. To apply, please send your CV by pressing the apply button.

Senior SAP Test Lead 6 months (Apply online only) per day (Inside IR35) 3-4 days per week in Aldermaston, Berkshire Please note - Due to the nature of the business/role, the selected candidate must have ACTIVE SC Clearance Significant experience leading test for very large and complex programmes - including SAP implementations for public sector clients Experience of leadership roles as part of a wider programme leadership team Stakeholder management at C-suite level Gravitas and the confidence to speak up, challenge and delivery difficult messages Experience of operating with multi-supplier, multi-site delivery landscapes; skilled at bringing different teams together to work cohesively and collaboratively towards the end goal Must be proactive and drive others to proactive - should be able to 'read' the landscape and understand what's needed with little intervention Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Commercial Manager QDC / SSCR - Hybrid Must have an Active DV Clearance An excellent opportunity has arisen for a Commercial Manager QDC / SSCR to join a secure Defence and National Security programme. You will lead post contract management across complex engagements, ensuring contractual compliance, value delivery, and effective risk mitigation. This is a key role that brings together legal, delivery, procurement, sales, and finance teams to protect business interests while supporting strategic outcomes. About the Role - Commercial Manager QDC / SSCR As a Commercial Manager QDC / SSCR , you will manage Qualified Defence Contract activities including negotiation, structuring, and preparation of statements of work for governance approval. You will maintain contract documentation, ensure compliance with internal governance, and lead cross functional collaboration to resolve issues and support delivery. Responsibilities include creating templates, supporting BAU contract management, producing reports, arranging negotiation sessions, and ensuring all contractual documents are reviewed by Legal and Commercial teams. You will provide guidance on contractual obligations, support risk assessments, participate in customer meetings, and ensure alignment with strategic and regulatory requirements including data protection and IT law. What We're Looking For - Commercial Manager QDC / SSCR Strong experience managing QDC and single source contracts , including negotiation and deal structuring. Ability to collaborate effectively across legal, delivery, finance, procurement, and sales functions. Knowledge of governance frameworks , DOFA processes, and contract lifecycle management. Skilled in preparing SOWs, change orders, and contract documentation. Understanding of IT law, data protection , and commercial legislation. Ability to deliver accurate reporting, maintain contract records, and drive continuous improvement in contract management processes. Strong communication and stakeholder engagement skills. Make a critical impact in secure Defence environments as a Commercial Manager QDC / SSCR and help shape high value commercial outcomes. To apply, please send your CV by pressing the apply button.

Key Responsibilities Drive the optimisation of key and supporting processes to enhance productivity, reduce cost and improve lead times and quality. Lead successful problem resolution using PSP, 8D, RCA, DMAIC tools Identify and lead the facilitation of Lean Manufacturing and Continuous Improvement (CI) projects throughout the Defence Team. Prioritise Lean and CI projects with Operations Performance Managerand provide regular communication of project status. Identify and escalate risk, issues and opportunities to improve processes and deliveries, liaising with project teams, leaders and sponsors as required. Promote a culture of continuous improvement across Defence Team. Identify opportunities to improve the CI culture/framework, working closely with all business stakeholders. Provide Lean Six Sigma coaching and mentoring support. Implement PFMEA, 5s and Asset Care programs for operational processes. Support Supply Chain Improvement Initiatives. Support Production with electronics and hardware product, assembly and testing process trouble shooting. Support non-conformance route cause analysis and resolution implementation Education and Qualifications Degree qualified in relevant field. Strong computer-based literacy. Green / Black Belt - Lean Six Sigma. Knowledge, Skills & Experience Demonstratable knowledge and experience in Lean Manufacturing, Six Sigma and Continuous Improvement tools and techniques. Demonstratable experience in leading change management teams and projects. Detailed understanding of electronic and mechanical assembly and testing principles. Previous work experience within electro-mechanical assembly. Previous experience of working with automated and manual measurement techniques across a range of Test Equipment. Experience in troubleshooting product non-conformances Experience using problem solving techniques (PSP, 8D, RCA, DMAIC) Experienced with MRP tools (IFS would be advantageous). Excellent communication and collaboration skills. Experience in working with cross functional teams and collaboration across a business. Experience working in projects driving significant change and improvement projects.

The closing date for applications is 11.59pm 7 Jan 2026 . First stage interviews over MS Teams will take place between January 2026. Second stage interviews will take place at our offices in Victoria on Wednesday 28 and Friday 30 January. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role of IT Service Manager within the Government Digital Service framework. While this serves as a reference point for capability and expectations, the responsibilities of this role extend beyond the standard DDaT definition. For further details, please refer to the official DDaT role description: IT Service Manager DDaT Capability Framework. Relationships: Reporting to: Head of Service Management Relationships: Part of a 3-person team alongside the Service Management Lead working under the Head of Service Management, which in turn works alongside the Infrastructure Operations team under the Head of Digital Operations. Internal: Working with all teams across Digital Services and Information Security (InfoSec). External: Multiple third-party support vendors. Resources Managed: None Security Clearance: NAO DS Operators at this level must be SC cleared as part of the onboarding process. Responsibilities: Organisational Admin & Management •Maintain structured documentation and SOPs for EUC services. •Support internal communications and cross-team knowledge sharing. •Contribute to CMDB accuracy and asset lifecycle governance. •Participate in team engagement and improvement workshops. •Lead and assurance of onboarding new devices and services. •Represent EUC operations in governance forums. Service Delivery •Ensure availability, performance, and SLA compliance across EUC platforms including supplier performance management. •Responsible for MDM tooling and endpoint refresh programmes. •Administer Windows Operating System, Office 365, and third-party applications. •Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier who supports and develops. •Maintain accurate configuration and asset data in ITSM Tools. •Lead on service validation and testing for new deployments. •Manage vendors and suppliers to ensure service continuity and upgrades. •Monitor endpoint performance and identify improvement opportunities. •Manage patching, backup, and DR readiness for endpoint platforms. •Lead onboarding of EUC services into operational support. Strategic •Lead endpoint strategy, BIOS/driver/firmware governance, and app lifecycle planning. •Produce technology roadmaps to ensure architecture decisions for all EUC and AV services are fit for purpose. •Write Statements of work, engaging in supplier workshops to determine solutions where necessary. •Contribute to service catalogue evolution and governance frameworks. •Recommend tooling improvements and automation opportunities. •Provide input into training needs and capability uplift. •Liaise with senior stakeholders on EUC priorities. •Develop metrics and dashboards for EUC performance and risk. •Advocate for cost-effective and scalable endpoint solutions. Support •Act as escalation point for EUC-related incidents and problems. •Conduct root cause analysis and manage known error records. •Provide mentoring and guidance on structured troubleshooting. •Support resolution of ad hoc technical issues with a strategic approach. •Deliver remote support to Newcastle office and mobile users. •Collaborate with Problem Management Lead to remediate recurring issues. •Collaborate with Service Delivery Manager on queue management to ensure incidents are resolved within SLA/KPIs Security & Risk •Implement endpoint security controls and compliance policies. •Collaborate with InfoSec on vulnerability remediation and access governance. •Support change governance and compliance processes; provide evidence for GRC audits and align to industry certifications where applicable (including, but not limited to ISO 27001 & CE+). •Track and report on endpoint-related risk metrics and posture improvements. Development •Contribute to automation scripts and tooling enhancements. •Participate in pilots for new endpoint technologies and service improvements. Emergency Capacity •Provide capacity for major and urgent incidents. Working Environment & Requirements •You'll work on an agreed support rota to ensure coverage from 08 00, with core hours of 09 00, Monday to Friday, on-site in Victoria, London. Occasional attendance will be required at our Newcastle office with expenses paid for travel and accommodation. Due to the nature of the role, occasional (paid) weekend work as required, and Time-Off-In-Lieu offered for out-of-hours work during Mon-Fri. Key skills/competencies required Skills & Experience Leadership & Governance • Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. • Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise • Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. • Collaborative, structured, and improvement-focused mindset. • Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge • Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). • Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. • Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). • Experience with MDM policy design and administration. • Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement • Strong communicator across technical and non-technical audiences. • Able to produce SOPs, runbooks, and user-facing guides. • Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications • ITIL 4 Foundation. • ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). • PRINCE2 / AgilePM or equivalent delivery discipline (desirable). • Microsoft Certified: Modern Desktop Administrator Associate (MD-102) • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours • Work in accordance with the NAO s values and champion our diversity and inclusion strategy. • Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. • Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. • Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. • Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. • Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. • Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. • Comply with corporate responsibilities and support others to do so. • Take ownership of delivering high-quality work to time and quality standards. • Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. • Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. • Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.

We are seeking an experienced and highly motivated security cleared Reward Consultant to join the team on an interim basis. Reporting to the Senior Reward Manager, the successful candidate will act as a subject matter expert across compensation and reward analytics, providing specialist advice and operational leadership. You will lead a team of Reward Analysts, support the delivery of cyclical reward activities, and partner with stakeholders across the organisation on compensation matters and change initiatives. This is a fast-paced and influential role requiring strong analytical capability, excellent stakeholder management, and deep knowledge of reward frameworks and methodologies. Key Accountabilities Lead, coach and develop a team of Reward Analysts, ensuring effective resource planning and timely delivery of cyclical reward processes and project work. Act as a trusted advisor to stakeholders across the organisation, providing expert guidance on compensation, benchmarking, job evaluation, and reward-related changes. Oversee and quality-assure compensation survey submissions, annual benchmarking activities, and associated analysis. Support the development, maintenance and governance of job architecture and evaluation frameworks. Provide expert insights and analysis on pay equity, regulatory reporting (including gender pay gap), and reward compliance. Drive continuous improvement across reward processes, tools and methodologies. Use advanced analytical skills to interpret complex data, identify trends, and inform decision-making for senior leaders. Key Criteria Essential Extensive experience in compensation and reward management within a complex organisation. Proven experience leading and managing reward teams. Strong understanding of organisational design, job evaluation methodologies, and job architecture frameworks. Advanced analytical capability, with proficiency in Excel and strong data interpretation skills. Experience delivering pay equity analysis, equal pay reviews, and regulatory reporting. Strong stakeholder management and influencing skills, with the ability to partner effectively across senior levels. Ability to work autonomously, manage multiple priorities, and deliver high-quality outputs. Excellent communication and presentation skills. Experience in reward business partnering and proactive issue resolution. Broader knowledge across benefits, pensions and wellbeing. Experience with R or similar analytical tools. If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis-early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.

SC Cleared Senior APEX Developer 6 months Hybrid - Bristol OR Leicester 2 Days per week £425-525 per day (Inside IR35) My client in the defence sector are looking for an SC Cleared Senior APEX Developer to join their fast paced team on an initial 6 month contract. *Please Note - Due to the nature of the role and the industry, the selected MUST HAVE Active SC Clearance* You'll join the Digital Solutions Team, as a software developer, playing an active role in the through life engineering support to the UK naval fleet support, ensuring that submarines and submariners go to sea safely. Requirements- Lead requirement analysis, production, and review of technical design solutions of large/complex programmes, supporting the UK submarine fleet. Lead efficient software development using good design - considering code reuse and efficiencies as well as innovative implementation methodologies. Apply technical experience and knowledge in the evaluation of solutions and maintain technical awareness to a level where alternatives can be advised, analysed and modelled. Experience required- In-depth knowledge of the Oracle APEX web-based application development toolset and its use to design and develop web applications. Demonstrable competence developing complex Server Side PL/SQL code for data input validation and data import/export. JavaScript knowledge and experience. Disciplined and methodical approach to configuration control. To attend workshops/reviews/stand-ups to discuss the development project, demonstrate progress to date and communicate with project stakeholders. Share knowledge with team members within the company. To collaborate closely with BAs, PMs, DBA and Infra resources to understand business requirements and translate them into technical solutions. Working experience of Agile Development, Azure DevOps and Scrum Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

SC Cleared Senior APEX Developer 6 Months Hybrid - Bristol OR Leicester 2 Days per week (Apply online only) per day (Inside IR35) My client in the defence sector are looking for an SC Cleared Senior APEX Developer to join their fast paced team on an initial 6 month contract. Please Note - Due to the nature of the role and the industry, the selected MUST HAVE Active SC Clearance You'll join the Digital Solutions Team, as a software developer, playing an active role in the through life engineering support to the UK naval fleet support, ensuring that submarines and submariners go to sea safely. Requirements- Lead requirement analysis, production, and review of technical design solutions of large/complex programmes, supporting the UK submarine fleet. Lead efficient software development using good design - considering code reuse and efficiencies as well as innovative implementation methodologies. Apply technical experience and knowledge in the evaluation of solutions and maintain technical awareness to a level where alternatives can be advised, analysed and modelled. Experience required- In-depth knowledge of the Oracle APEX web-based application development toolset and its use to design and develop web applications. Demonstrable competence developing complex server-side PL/SQL code for data input validation and data import/export. JavaScript knowledge and experience. Disciplined and methodical approach to configuration control. To attend workshops / reviews / stand-ups to discuss the development project, demonstrate progress to date and communicate with project stakeholders. Share knowledge with team members within the company. To collaborate closely with BAs, PMs, DBA and Infra resources to understand business requirements and translate them into technical solutions. Working experience of Agile Development, Azure DevOps and Scrum Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

SC Cleared IT Project Manager Bristol (Hybrid 2-3 days per week) Rate: 71 per hour Inside IR35, (35 hours per week) Term 12 Months Sole UK National possessing Active SC required About our client Our client, the Aerospace and Defence company, has been trusted to deliver bespoke, highly-skilled engineering services. We help customers in the UK and around the world to improve the capability, reliability and availability of their most critical assets within the four market sectors of Marine, Land, Aviation, and Nuclear, underpinned by a deep understanding of technology integration, unique infrastructure and specialist training. We're committed to providing a great employee experience in a supportive and engaging environment. The benefits you can expect to enjoy include a generous holiday entitlement, competitive money purchase pension scheme with life assurance and a share ownership scheme. You'll benefit from excellent career and learning and development opportunities to ensure that you grow and achieve your full potential. About the Role 'Fit for the Future' Our clients' Naval Marine programme delivers the through life engineering support of the Royal Navy's complex maritime assets ranging from managed inventories of types of equipment up to whole ships and nuclear submarines. This role sits within our clients' Digital Solutions working within the Submarine Support Engineering division of Naval Marine. Within the Digital Solutions team, we deliver collaborative solutions for use by the entire UK defence maritime enterprise including the customer and other industry participants. Reporting to a DS Snr Project Manager, the Project Manager is responsible for delivery of IKM projects as well as transition planning of applications into service and oversight of IKM services . The primary purpose of the post is to ensure that the projects deliver to time cost and quality and that the customer is kept engaged and enthused. We are a forward-looking division who work closely with our customers to enable their business's and integrate our services into the existing business operation to improve the business output. If you are a proactive individual who enjoys cultivating effective relationships with Stakeholders, who has experience of end to end project delivery in the IT, Analytics or defence sectors, and are looking for a 12 month contract position in a project management team we would like to hear from you We are looking for a skilled and experienced project manager to join a dedicated team, working within the wider business, but focussed upon the development, delivery and ongoing management of Information and Knowledge Management (IKM) services including infrastructure, development and data analytics projects and the services that are associated with it. As a Project manager in Digital Solutions you would be managing the delivery of integrated projects to the agreed budget, timescales and quality standard. A key part of the role is the stakeholder engagement for all projects under your control. You would need to be able to liaise and work with the stakeholders at all levels providing knowledge and expertise in the specified field in order to deliver business solutions. The role also requires a strong individual who can hold the team to the delivery schedule and support the timely submission and agreement of client changes and variations, ensuring that opportunities for contract revenue and margin growth are maximised. What do I need to do the role? You'll need experience of managing complex IT projects using techniques including APM, Prince 2 , with a sound knowledge and understanding of Project management methods and leadership skills. Have experience in finance and commercial aspects of projects, a working knowledge of IT systems life cycle from requirements analysis through to implementation. You will need to be educated to degree level or hold a relevant professional qualification or equivalent experience and be Prince 2 or APM qualified. Would also like you to have experience in all or some of the following: Line management experience Experience using MS Projects and Excel Experience with riskHive is desirable but not essential Significant experience of delivering projects autonomously Managing the Customer Interface Establishing and maintaining governance arrangements for the delivery of the project, defining clear roles, responsibilities and accountabilities that align with the Project management process Providing effective leadership to the project team What else do I need to know? The post will be based in an environment regulated by Trade Control legislation and involves working with controlled goods, technology and/or services. You must be a sole UK national and hold current, active 'Security Check' (SC) or 'Developed Vetting' (DV) security clearance Candidates who do not meet the above criteria will not be considered for this post. We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this challenging and rewarding role you'll: Conduct regular face-to-face meetings with stakeholders regarding their debt portfolios Monitor queries and disputes, ensure the appropriate escalation Ensure consistent application of the firm's debt provisioning policy Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are properly returned, applied or cleared Ensure that there are minimal unallocated cash receipts Enforce consistent BDO credit control procedures Review and analyse aged debt against defined metrics Actively chase all overdue debt within the allotted portfolio and update Partners/Managers as appropriate Maintain accurate and up to date client notes following conversations with clients, using Workday to record status Prepare daily / weekly / monthly summary reports Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate Where necessary, engage and manage the process of debts that need to go legal Ensure that bills raised are sent out to clients in a timely manner Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation Ongoing liaison with other credit controllers across the Firm as required (including attending monthly conference calls) Ensure that credit notes are processed correctly, monitoring reasons for credit notes being raised Provide client base with monthly statements of account as appropriate Prepare manual excel template statements when required Produce copy bills or summary backup if required for clients Requirements Fluency in German. French and Spanish would be an additional advantage Professional services experience Workday experience would be preferred. Finance and/or Credit Control background. Excel skills to a competent level. Supervisory experience of a team. Excellent written and verbal communication skills and ability to present confidently and convincingly to management Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues Commitment to delivering exceptional client service to internal and external stakeholders You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.