39 jobs found

Permanent Full Time We are looking for a motivated Resident Liaison Officer to join our team. You will be travelling in and around LE2. The site office is based at PE3. About the role As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, ensuring that their needs are met and paperwork is up to date. Working to deliver the best quality service, you llbe responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner. About You You must hold a clean full UK driving licence for a minimum of 12 months and you will be willing to travel between sites. Ideally you will have experience as a Resident Liaison Officer or similar project administration experience. It would also be advantageous to have experience within a social housing environment and/or retrofit works. Experience working with people who have SEND needs and experience of EasyBOP are desirable but not essential to the role. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people is key to our success. MSPS are proud to support the resettlement of armed forces personnel. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Kitchen Fitter£33,600.00 per annum plus van and toolsBedford and surrounding areasFull TimePermanent As a Kitchen fitter, youll be at the forefront of delivering high-quality kitchen installations in customer homes and void properties, ensuring a safe, efficient, and customer-centric service. You will perform tasks such as carpentry, plumbing, tiling, plastering, and decorating to complete kitchen replacements to a high standard. Key Responsibilities: Install kitchen units, worktops, sinks, and associated plumbing and electrical connections. Deliver a first-class customer experience with a focus on first-time fix and minimal disruption. Carry out tiling, plastering, vinyl flooring and decorating to complete installations. Manage van stock and order materials from approved suppliers. Liaise with supervisors, Resident Liaison Officers, and customers to ensure smooth service delivery. Follow all health and safety protocols including asbestos awareness and COSHH regulations. Keep accurate records and engage in ongoing training and development. Uphold professional standards and deliver excellent customer experiences. Knowledge & Experience Comprehensive trade and construction knowledge. Understanding of health and safety regulations. Experience working in occupied homes and under time constraints. Person Specification: NVQ Level 2 or higher in a construction trade (e.g., carpentry or multi-skills). Proven experience in kitchen fitting and working under time constraints. Strong problem-solving and organisational skills. CSCS Card, First Aid Training (Desirable). Full clean driving licence (Essential). Basic IT skills for mobile job management systems. Our ValuesWe take responsibility. We do what we say and hold ourselves accountable. We show empathy. We listen, respect, and care for our colleagues and customers. We are better together. We collaborate and celebrate diversity. We are ambitious. We strive for excellence and continuous improvement. Please note that we reserve the right to close this vacancy early if we receive a sufficient number of applications or find a suitable candidate before the advertised closing date. We encourage interested applicants to apply as soon as possible to avoid disappointment. JBRP1_UKTJ

Job Advert: Resident Liaison Officer Location : Nottingham Job Type : Ongoing - potential for permanent About the Role We are currently seeking a dedicated and professional Resident Liaison Officer with experience in kitchen installation or refurbishment to join our team in Nottingham. This is a ongoing position , offering an exciting opportunity for someone looking to make a difference in the community while helping to manage relationships between tenants and housing services. The successful candidate will be the key point of contact for tenants, providing assistance with any queries or issues, and ensuring that kitchen refurbishment projects or installations are delivered smoothly and efficiently. Key Responsibilities : Acting as the primary point of contact for tenants, offering advice, support, and resolving complaints or issues. Liaising between tenants, contractors, and housing teams to ensure clear communication, especially in relation to kitchen installations or refurbishments. Assisting tenants in understanding the scope of kitchen projects, including timelines, expectations, and process. Monitoring and managing tenant satisfaction regarding kitchen projects, ensuring minimal disruption and effective communication. Helping tenants understand their rights and responsibilities during home improvement work. Handling administrative duties related to tenant management and kitchen project updates, such as scheduling, records, and progress tracking. Assisting with tenant engagement initiatives, fostering positive relationships within the community. Essential Skills & Experience : Previous experience in a tenant liaison or customer service role, ideally within social housing or property management. Proven experience working with or managing kitchen installations, refurbishments, or similar home improvement projects. Excellent communication skills, both verbal and written. Strong problem-solving abilities, with the capacity to handle difficult situations effectively and empathetically. Organisational skills and the ability to manage multiple tasks. A proactive, positive attitude and a desire to improve tenant satisfaction. Ability to work independently and as part of a team. Desirable Qualifications : Experience specifically within social housing or property management sectors. Knowledge of kitchen installation procedures and the ability to provide tenants with accurate guidance. Understanding of housing regulations and tenant rights. Why Join Us? The potential for the role to become permanent based on performance. A supportive work environment with opportunities for personal and professional development. A chance to make a real difference in the local community, particularly in improving tenants' homes. How to Apply If you have a passion for providing excellent customer service and have kitchen experience in home improvement or property management, we would love to hear from you! Please submit your CV and a brief covering letter outlining your experience and suitability for the role to.

Job description: The Role We are seeking an experienced Site Manager to lead external works and retrofit projects across social housing stock in Cramlington. You ll be responsible for ensuring that all external and energy efficiency upgrades including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance. You ll work closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects. Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS or SSSTS required) Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential) Organised, proactive, and able to deliver multiple projects to strict deadlines Energy efficiency or retrofit-related certifications (e.g., PAS 2035, TrustMark, or similar) desirable but not essential

Customer Services Advisor We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services. Position: Customer Services Advisor Salary: £28,357 per annum Location: Hammersmith with hybrid working Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays Contract: Permanent Closing date: Friday 19 December 2025 Interview date: Week commencing 12 January 2026 About the Role You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported. Key responsibilities include: Managing customer enquiries by phone and email, providing clear and accurate information Handling tenancy and responsive repair queries, raising works orders and keeping residents informed Keeping records and systems updated with detailed and accurate notes Liaising with contractors to ensure repairs are completed efficiently Supporting rent and service charge enquiries, including taking payments Helping to manage voids and lettings by keeping applicant information up to date Working with colleagues across the organisation to ensure a seamless and resident focused service Responding professionally to complaints and helping drive improvements based on resident feedback Ensuring all work complies with policies, procedures, safeguarding and data protection requirements About You We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience. You will have: Experience providing high quality customer service, including managing difficult conversations Excellent written and verbal communication skills Strong IT skills, including confidence using Microsoft Office Experience handling a high volume of calls Ability to prioritise workload and work to deadlines A collaborative approach and the confidence to use your own judgement Empathy, professionalism and a commitment to supporting residents An understanding of equality, diversity and inclusion It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided. About the Organisation The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women's housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services. Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The starting salary for these full-time, permanent roles is 30,647 per annum based on a 36 hour working week. We are excited to be recruiting a new Coroner's Support Officer to join our fantastic team, based in Woking. As a Coroner's Officer you will help support the Senior Coroner deliver their judicial duties, providing a high-quality service to bereaved families by progressing cases efficiently and with empathy. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We are looking for individuals who can work at pace to make a difference to the lives of people who have lost family members, loved ones or friends. In this role, you will be responsible for recording deaths and progressing investigations referred to the Coroner in line with the Coroner's and Justice Act 2009, Coroner's (Investigations) Regulations 2013, Coroner's (Inquests) Rules 2013, and the Chief Coroner's Guidance. You will deal with HM Coroner bereaved families and a variety of third-party agencies such as Hospitals, GP surgeries, and Police on a daily basis, so clear communication and liaison is key to the role to ensure all parties are updated with the progress of referrals and are provided with appropriate support. You will need to be able to remain sympathetic and empathetic whilst working to policy and procedure. Key duties of a Coroner's Support Officer include: Use specialist knowledge to input referrals into in-house systems, manage communications promptly, and keep senior staff informed of urgent/important developments. Handle queries and complaints independently, using initiative to resolve issues. Provide accurate, efficient, and confidential support to coroner officers, organising and quality-checking your own work. Maintain and update confidential records and filing systems (manual and electronic). Summon and administer jurors, and support the Coroner during Inquest Openings and at front of house when court is open. Occasionally attend NHS mortuaries (Guildford, Chertsey, Redhill) to verify identification details before post-mortem examinations. Deal with enquiries from bereaved families with empathy and excellent customer care, championing their needs. This role is key to provide administration support for the initial investigation steps that assists the timeliness of coronial investigations. This is a hugely rewarding role that is of benefit to the residents of Surrey. Your excellent customer service and communication skills will tie in with your ability to relate to people from backgrounds which reflect the diversity of the people who live and work in Surrey. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience of working within a coronial service, the police, legal profession or other investigatory or regulatory profession. Analytical ability to perform this investigation driven role Ability to provide high levels of customer care and professionalism to members of the public Ability to write well structured, clear, and concise reports using information gathered from multiple sources Excellent IT skills and the ability to follow defined processes in a timely manner This role requires travel across the county. The role holder will need to have a full (UK) drivers' licence and the willingness and ability to travel around the county to meet the demands of the role. The job advert closes at 23:59 on 20th December 2025 with interviews to follow. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

We are offering an exciting opportunity for an Energy Officer to join a local organisation on a long-term contract with hybrid working arrangements, allowing you flexibility between home and office-based work. This role offers excellent career progression within the local council, with the potential for future opportunities as you help manage government-funded energy efficiency projects, including the Warm Homes Local Grant Scheme. You'll play a key role in promoting climate change awareness, supporting communities with energy efficiency training, and securing funding to support decarbonisation efforts. Key Responsibilities of an Energy Officer: Manage and secure government grants for energy efficiency and decarbonisation projects. Oversee funding applications and manage the allocation of grants to qualifying households. Administer energy efficiency schemes, including on-site assessments and installations. Partner with local organisations to deliver community awareness campaigns and training on energy-saving measures. Provide guidance and training to residents on reducing energy consumption and improving sustainability at home. Serve as a liaison between local authorities, external partners, and residents for various environmental initiatives. Monitor and evaluate the impact of funded projects, ensuring successful delivery and outcomes. Stay up-to-date on policy changes, funding opportunities, and emerging trends in energy efficiency and climate change. Maintain effective communication with internal teams to ensure smooth project delivery and execution. What we'd love to see from you: Proven experience in managing energy-related projects, ideally with a focus on government grants. Familiarity with energy efficiency measures and sustainable practices. Experience in community engagement and delivering educational programs on climate change. Strong organisational skills and the ability to handle multiple projects simultaneously. Excellent communication and stakeholder management abilities. Experience working with grant applications, budgets, and project timelines. Knowledge of climate change issues and decarbonisation strategies is highly desirable. Proficient in IT systems, including grant management software and general office tools. We welcome applicants with backgrounds in: Environmental sustainability, energy management, or related sectors. Public sector project management, especially in energy-related projects. Community outreach, local government, or housing associations. Commutability: This role offers working locations in Leek and Buxton; both are well-connected by public transport and road links, making them easily commutable from surrounding towns and cities. If you're passionate about making a positive impact on your community while advancing your career in the energy sector, this Energy Officer role might be for you. Either apply to this Energy Officer role or contact JBRP1_UKTJ

Resident Liaison Officer - Enfield Temp to perm contract for the right candidate £18.71 Umbrella pay or £14.21 PAYE We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. Based in Enfield, you will be a vital link between the site team, residents, and clients. You will be working on a planned maintenance social housing refurbishment project across Enfield. As Resident Liaison Officer you will be working on a retrofit refurbishment project, where you will be accountable for: Keep residents informed about project progress, communicating updates and any alterations to the schedule. Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties. Foster positive relationships with residents, aiming for high client satisfaction. Handle any complaints with professionalism and efficiency. Ensure a seamless workflow with minimal disruption during the project. Provide assistance with Property Condition Audits with residents for each property on the project before any work can go ahead. Maintain meticulous records, adhering to company policies, and safeguard residents' contact information with utmost confidentiality. The successful applicant to the role of Resident Liaison Officer will share our professional, personable and conscientious values, and will possess the following skills / experience: Exceptional communication, people skills and the ability to work collaboratively Previous experience as a Resident Liaison Officer (RLO) is essential. 12 months Previous experience working on SHDF retrofit contracts is essential Reliable, Good timekeeping and ability to work independently and as part of a team Ambitious, innovative, and self-motivated Ability to work as part of a team; Good computer skills and knowledge of Microsoft office Must have driving license and access to vehicle If you possess the required experience and skills, please submit your CV to the job ad today! For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (url removed) (phone number removed)

he Role We are seeking an experienced Site Manager to lead external works and retrofit projects across social housing stock in Wolverhampton. You ll be responsible for ensuring that all external and energy efficiency upgrades including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance. You ll work closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects. Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS or SSSTS required) Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential) Organised, proactive, and able to deliver multiple projects to strict deadlines Energy efficiency or retrofit-related certifications (e.g., PAS 2035, TrustMark, or similar) desirable but not essential

MMP Consultancy are looking to recruit a Resident Liaison Officer in Harlow, Essex . This will be on a 12 month fixed term contract. Please note this position will require you to have a full UK Driving Licence and access to your own vehicle! Responsibilities: Effectively liaise between residents and contractors to ensure that resident requirements are met and any issues are promptly and suitably addressed. Providing support to any vulnerable residents, you will work with carers and other relevant advocates to ensure that specific needs are taken account of and any issues are resolved to the customer's satisfaction. Build and maintain mutually beneficial relationships, facilitate communications and coordinate activities to streamline operations, public communications, incident response and conflict resolution. Deliver effective resident consultation and engagement, providing assurances at all levels that our buildings are compliant to all legislative requirements. Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management Skills & Experience Required: Previous experience of working as a Resident Liaison Officer or Coordinator Excellent written and interpersonal skills Proven experience of delivering excellent customer care Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

Customer Services Advisor We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services. Position: Customer Services Advisor Salary: £28,357 per annum Location: Hammersmith with hybrid working Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays Contract: Permanent Closing date: Friday 19 December 2025 Interview date: Week commencing 12 January 2026 About the Role You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported. Key responsibilities include: Managing customer enquiries by phone and email, providing clear and accurate information Handling tenancy and responsive repair queries, raising works orders and keeping residents informed Keeping records and systems updated with detailed and accurate notes Liaising with contractors to ensure repairs are completed efficiently Supporting rent and service charge enquiries, including taking payments Helping to manage voids and lettings by keeping applicant information up to date Working with colleagues across the organisation to ensure a seamless and resident focused service Responding professionally to complaints and helping drive improvements based on resident feedback Ensuring all work complies with policies, procedures, safeguarding and data protection requirements About You We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience. You will have: Experience providing high quality customer service, including managing difficult conversations Excellent written and verbal communication skills Strong IT skills, including confidence using Microsoft Office Experience handling a high volume of calls Ability to prioritise workload and work to deadlines A collaborative approach and the confidence to use your own judgement Empathy, professionalism and a commitment to supporting residents An understanding of equality, diversity and inclusion It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided. About the Organisation The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services. Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Opportunity: Tenant Liaison Officer Location: Malton Start Date: ASAP Contract: Temporary Sector: Housing / Construction / Social Housing About the Role We are seeking a proactive and people-focused Tenant Liaison Officer (TLO) to support our upcoming project in Malton. In this role, you will be the key point of contact between residents, contractors, and project teams, ensuring clear communication, timely updates, and a positive experience throughout planned works. Key Responsibilities Act as the first point of contact for residents, addressing queries and concerns professionally. Provide regular updates regarding planned works, schedules, and access requirements. Arrange appointments, consultations, and property visits as needed. Support vulnerable residents and make appropriate referrals where required. Maintain accurate records of interactions, issues, and resolutions. Work closely with site managers, project teams, and local stakeholders to ensure smooth project delivery. Assist in organising resident meetings, newsletters, and community engagement activities. About You Experience as a Resident Liaison Officer or in a customer-facing role within housing, construction, or community services. Excellent communication and interpersonal skills. Strong organisational abilities and attention to detail. Ability to handle sensitive situations with empathy and professionalism. Confident using digital tools for reporting and communication. A proactive and collaborative approach to problem-solving. What We Offer Competitive hourly or daily rate (dependent on experience). Supportive team environment. Opportunity to play a vital role in improving residents' experience during key improvement works. Feel free to contact our consultant Georgia King on (phone number removed) / (phone number removed) Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDC

Job summary Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley. Our homes offer a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy. The Role We are recruiting to the new role of Resident Liaison Officer, to respond to enquiries from potential Residents, their families and social work teams. We are looking for an individual with excellent relationship building skills who can understand the emotions and challenges our prospective Residents may face when choosing to move to a care home. Your role will involve liaising with all enquirers, providing them with information about our homes and supporting them throughout the admission process. You will need to have strong administration skills and experience of using a database and the Microsoft office suite and be able to pull reports on all areas of the enquiries and admission process. A sales and marketing background would be an advantage for this role and understanding and respect for the Jewish faith and customs is essential.

Social Worker Wolfson Neuro-Rehabilitation Unit £38,976 - £52,767 Permanent Full Time Wandsworth Hospital Team Objective of role We are pleased to offer a rare and rewarding opportunity for a Social Worker to join the Wandsworth Hospital Team within the Wolfson Neuro-Rehabilitation Unit at Queen Mary's Hospital. This permanent role offers the chance to develop your career in a specialist hospital setting, working with patients who have complex physical and cognitive needs. About the Role Social Workers in the Wandsworth Hospital Team play a vital role in delivering a high-quality, timely, and person-centred hospital discharge service that promotes independence and well-being for residents and their carers. You will: Provide detailed assessments, manage risks, and make clear, evidence-based decisions. Manage referrals, support patient flow, and act as a safeguarding enquiry officer. Facilitate complex discharges, including housing applications and liaison with local authorities. Work closely with a multidisciplinary team to identify and overcome barriers to discharge. Attend weekly multidisciplinary meetings and fortnightly Goal Planning sessions. Support patients from different boroughs, ensuring effective communication across local authorities. About You We are seeking an experienced, high-performing Social Worker with: Post-qualification experience and strong knowledge of relevant legislation and statutory duties. Expertise in supporting patients with physical, cognitive, and communication impairments. Excellent communication, decision-making, and time management skills. A collaborative approach and commitment to positive outcomes for residents. Current registration with Social Work England. You will bring a proactive, solution-focused attitude, a strong interest in health integration, and the ability to represent the service effectively to external partners. What We Offer In return, the Wandsworth Hospital Team provides: Supportive and regular supervision. Access to training and professional development opportunities through the Adult Social Care Academy. A committed, collaborative team environment focused on delivering outstanding outcomes. This role is based at the Wolfson Unit, Queen Mary's Hospital, Roehampton, with occasional work at St George's Hospital as part of the wider Trust. For an informal discussion about the role, please contact Angela Kelly, Service Manager of Wandsworth Hospital Team, at . If you are interested in joining this dynamic and dedicated team, please apply to the role.You will be required to submit a supporting statement outlining your skills, experience, and how you will contribute to the delivery of excellence in this specialist area of hospital social work. Applications will be reviewed on a rolling basis. We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Site Liaison Officer required for a start in Windsford Randstad required a site liasion officers in Windsford Pay: 16 an hour CIS Hours: 6:00am - 3:00pm Days: Monday - Friday Duties: Meet residents and escort them safely to/from properties Provide wayfinding for visitors, trades, taxis, and deliveries Assisting with bin drop off and collection On call to the resident to provide any assistance needed The candiate must be friendly, approachable and have the ability to deal with customer queiries. Must be on call at all times. Job imediate start, Must have 2 references from previous employers. If you are interested call (phone number removed) Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

We're recruiting an experienced and confident Senior Resident Liaison Officer to support resident engagement on housing improvement and regeneration programmes within a local authority. This is an excellent opportunity for someone who thrives in a community-facing environment, enjoys relationship building, and can manage enquiries with professionalism, empathy, and clarity. You'll act as the primary link between residents, contractors and project teams - ensuring residents are informed, concerns are handled effectively, and service standards remain consistently high throughout the duration of refurbishment works. The role will require the successful candidate to be based on-site a minimum of three days per week. The Role Act as the main point of contact for residents throughout regeneration and improvement projects. Provide regular updates on project schedules, progress and expected timescales. Build positive relationships with residents, supporting engagement and ensuring clear communication. Handle complaints and queries promptly and professionally, minimising disruption and dissatisfaction. Maintain accurate records of interactions, concerns, outcomes and relevant case notes. Conduct home visits to discuss ongoing works, access requirements and feedback. Supervise, guide and support Resident Liaison Officers to maintain a high standard of service. Prepare updates and reports for management on engagement levels, key issues and resident satisfaction. Key Requirements Excellent verbal and written communication skills. Strong interpersonal ability to build trust with residents and stakeholders. Well-organised, with the ability to manage competing priorities and maintain accurate records. Previous experience in a Resident Liaison or customer-facing community role. Confident problem solver with the ability to handle complaints effectively and diplomatically. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and resident engagement professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Early applications are encouraged as we may close the advert ahead of the stated closing date Joining our supportive and inclusive Paying for Care Team within Adults' Health and Care as a Finance Administrator / Paying for Care Officer , you can develop a career in finance, whilst making a real difference to the lives of Hampshire residents. What you'll do: Ensure both Hampshire County Council and our clients pay the right amount for care services. Generate accurate invoices and billing schedules. Help the team to further develop, implement, and maintain new finance-related processes and systems. Resolve queries efficiently by liaising with clients, their representatives, care providers, and internal Hampshire County Council teams. What we're looking for: Excellent numeracy skills and attention to detail. Previous experience in data analysis and collaborative working. Strong communication skills to effectively resolve queries. Confidence in working independently and using IT skills to embrace digital technology. Why join us: Flexible working arrangements with an office base and home working. A supportive and inclusive team environment. Opportunities for personal development and career growth. A great work-life balance. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Paying for Care Officer, Care Payments Coordinator, Finance Advisor, Financial Care Advisor, Care Billing Specialist, Client Finance Officer, Care Finance Administrator, Care Payment Liaison, Care Funding Specialist

Governance Officer Salary £28,000 - £34,000 Contract Type - Permanent Location - London 2-3 days/week About us The Royal College of Surgeons of England is one of the best-known professional membership organisations in the world, with a name and reputation that speak for excellence in the UK and across the globe. We provide education, assessment and development to around 30,000 surgeons, dental surgeons and members of the wider surgical and dental teams at all stages of their career; we set professional standards, facilitate research and champion world-class surgical outcomes for patients. About the role This role forms part of the Governance, Compliance and Risk team. The role plays a key part in the team providing a confidential, professional and high-quality central governance and secretariat services to the College. The role will also provide a professional secretariat and governance service to the Faculty of Dental Surgery (FDS) and will work in close liaison with the FDS Registrar and the FDS team. Given the nature of the role, the ability to manage time and workload is essential. This role also requires a highly motivated strong team player, able to communicate at all levels. The post-holder will be expected to contribute to continuous improvement of the team's processes and procedures whilst offering excellent customer focus and service. Responsibilities Support the Senior Governance Officer and Governance and Risk Manager in planning, arranging and monitoring a schedule of meetings for the Council, Board of Trustees and committees and the FDS. Provide secretariat support for College Committee meetings, collating and distributing agendas, drafting minutes, follow up of actions, and maintaining a record of decisions taken. Maintain accurate and up to date contact lists for the Council Board of Trustees and other key stakeholders as required, as well as an accurate record of attendance and responsibilities at Committee meetings. Monitor the team inbox, responding to inquiries appropriately and redirecting as required. Assist in the preparation of mailing lists and documents for the election/appointment process for Board and Council Members, Trustees and committee members, to help meet the College's ambition of achieving a diverse and inclusive College leadership. Support the arrangements and development of programmes of induction, recruitment and training for Council Members and Trustees. Coordinate the process for awarding College medals, including liaising with engravers. Support the Head of Governance, Compliance and Risk and the Governance and Risk Manager in the development and embedding of good governance practices across the College. Working with the FDS Registrar, provide secretariat support for the FDS Board including collating and distributing agendas and drafting minutes. Ensure that all actions required of the Board are carried out in an effective and timely manner, briefing and consulting the Dean and Registrar as appropriate. Assist in the preparation of mailing lists and documentation for the annual election process to the FDS Board, compliant with Standing Orders. Provide administrative support to the Governance, Compliance and Risk Team, including financial processes, diary management and record keeping. Provide support in the absence of the Executive Assistant, to ensure a consistent level of service for the President and Chief Executive. Assist with projects and other duties commensurate with the status of the post, as required by the President or Chief Executive. Undertake any other administrative tasks as appropriate, including arranging board, committee and other meetings on behalf of the team. Support the Governance and Risk Manager and Head of Governance, Compliance and Risk with additional projects. The post-holder is expected to represent the College in a professional manner in relation to their responsibilities and in ensuring their own continuing professional development. About you Experience in a Governance and Secretariat role Experience of governance administration including minute writing or willingness to develop these skills Excellent organisational skills Demonstrable understanding of and commitment to customer service Ability to communicate effectively at all levels across the organisation Attention to detail Strong IT skills Experience of working in a similar environment i.e. medical arena, academic institution or membership organisation - desirable Previous supporting role to a Board/Council - desirable. What we can offer you 27 days paid holiday + bank holidays and up to 4 college closure days Flexible working Enhanced contributory pension scheme & other leave entitlements Variety of learning and development opportunities Wellbeing programme & Employee Assistance Scheme Interested Candidates: If you wish to apply or if you have any questions about this position please email your CV together with a cover letter to . If you would like to find out more about the role please get in touch with Anna Abela, Governance and Risk Manager, on Any personal data collected from you, or that you provide to us, will be processed by us in accordance with our recruitment processes. If unsuccessful in your application, your information will be held by us on our database for a period of 6 months before deletion. If you would like your information removed sooner, please contact Closing date: 5pm, 11 December 2025 Interviews (in person): 17 December 2025 The Royal College of Surgeons of England is an Equal Opportunities Employer. We are open to all talent and we actively ensure that all qualified applicants will receive equal consideration for employment without regards to race/ethnicity, nationality, religion, pregnancy, marital status, sexual orientation, gender identity/expression, age and disability The Royal College of Surgeons of England is committed to protecting your privacy. We are registered as a data controller with the Information Commissioner's Office (ICO). All College employees are responsible for records held, created and used as part of their work for the College including patient/client, corporate and administrative records. Records are managed according to the requirements of the Data Protection Act 2018 and ensure confidentiality. The College ensures that staff are trained to handle the information you submit to us with care and discretion, seeking advice where necessary. Please note that this advert may close early if we reach the maximum applications

Job Title: Housing Liaison Officer Location: Newham Rate: 21.23 Term: 3 months initially with the possibility of extension Are you passionate about making a difference in the community? Our client is seeking a dedicated Housing Liaison Officer to join their Resident Services team in Newham, London. This temporary role offers an exciting opportunity to support housing residents while ensuring compliance and fire safety. As a Housing Liaison Officer, you will: Engage with residents through various channels, face-to-face, phone, and email. Provide expert advice on fire safety and housing compliance. Facilitate resident meetings and coordinate site visits. Conduct property inspections to identify and resolve fire safety hazards. Assist vulnerable residents in sustaining tenancies and accessing support. What We're Looking For: Strong understanding of multi-tenure housing management. Experience in resident engagement, tenancy management, or fire safety. Excellent communication skills and a knack for problem-solving. Ability to work flexibly and effectively within a team. Why Join Us? Be part of a supportive and inclusive environment that champions equality and diversity. Contribute to the well-being of residents and enhance their living experience. Work collaboratively with various teams and agencies to deliver top-notch services. If you're ready to take on this rewarding role and make a real impact in the community, apply now! Let's work together to create a better living environment for all residents in Newham. How to Apply: Submit your application detailing your qualifications and experiences that align with this role. We can't wait to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)