8 jobs found

Head of Workforce Management Zachary Daniels is supporting a high-growth, multi-site UK retailer in the appointment of a Head of Workforce Management. With a substantial network of stores and a large, diverse colleague base, the business is investing in smarter, more efficient ways of working as it continues its rapid expansion. This senior role offers the opportunity for a Head of Workforce Management to shape and deliver a group-wide workforce strategy that drives operational excellence, optimises wage spend, and enhances customer experience across a varied retail portfolio. The Role As Head of Workforce Management, you will lead the strategic and operational direction of labour planning, forecasting, scheduling, and optimisation across all stores and support functions. Reporting into the Chief Operating Officer, the Head of Workforce Management will ensure every hour, colleague, and shift delivers maximum impact-balancing service excellence with commercial efficiency. You will work collaboratively with Operations, Finance, HR, and senior retail leaders to embed a data-led, continuously improving approach to workforce planning. Key Responsibilities Develop and deliver a workforce management strategy aligned with commercial priorities and customer experience goals. Lead labour forecasting, budgeting, and modelling across trading patterns, seasonal peaks, and operational activity. Define and monitor KPIs covering labour productivity, cost-to-sales ratios, and scheduling accuracy. Oversee deployment, use, and ongoing optimisation of WFM platforms (forecasting, scheduling, time & attendance). Partner with Operations to ensure efficient, consistent staffing models across all store formats. Establish and refine labour standards, productivity benchmarks, and operational efficiencies. Use analytics to identify cost savings and productivity improvements, providing clear recommendations to senior leadership. Work with Finance and Operations to ensure wage budgets are accurately controlled and well understood. Lead communication, training, and engagement programmes to strengthen scheduling capability across the retail estate. Promote a culture of accountability, continuous improvement, and cross-functional collaboration. About You You'll bring: Proven senior-level experience in workforce management or labour optimisation within a multi-site retail or hospitality environment. Strong knowledge of labour forecasting, scheduling, modelling, and productivity analysis. Experience managing large wage budgets and delivering measurable cost efficiencies. Proficiency with WFM systems (e.g., Kronos, Reflexis, Blue Yonder, Quinyx or similar). Excellent stakeholder and influencing skills across multiple levels. Strong understanding of UK labour laws and scheduling compliance requirements. A background in change management and process/operational improvement. Interested? This is a unique opportunity for a Head of Workforce Management to influence workforce strategy at scale within a major UK retailer undergoing significant growth and organisational transformation. What's on Offer Salary up to £70,000 per annum, depending on experience. Flexible working arrangements: you can be based at HQ, in the field, or in a store location. The chance to take ownership of a high-impact role within a growing, dynamic retail business. BBBH34974

Head Of Product Management (Retail Software) An exciting opportunity for an experienced Product Manager / Head of Product Management to shape the product vision and strategy for a growing SME that delivers AI-driven enterprise retail software solutions. This is a leadership role where you'll drive innovation, build and lead a high-performing product team, and influence the future direction of a successful SaaS business. Client Details Our client is an established SME technology business, specialising in AI-driven, SaaS enterprise software solutions for the retail sector. Their software supports some of the UK's leading retailers to optimise trading operations across pricing, promotions, merchandising, and category management. The business has built a strong reputation for its deep industry expertise and customer-centric culture. They are now entering an exciting phase of growth, investing in product innovation and expanding their product management capability to strengthen their market position. Description As Head of Product Management, you will take the lead in shaping and delivering the company's product strategy from the ground up. You'll be responsible for defining the roadmap, setting clear priorities, and ensuring the product suite continues to meet the needs of a fast-evolving retail market. You will: Define and communicate the product vision, strategy, and roadmap aligned to business goals Lead the full product lifecycle from discovery through to delivery and optimisation Build and scale a newly formed Product and Business Analysis team, developing frameworks, processes, and best practices Partner cross-functionally with Engineering, Sales, Marketing, and Customer Success to deliver market-leading SaaS solutions Stay close to customers to understand their challenges, influence product direction, and drive continuous improvement Identify market trends, emerging technologies, and competitive opportunities to shape innovation Use data and insights to inform decision-making and measure product performance This is a hands-on, strategic leadership role that will suit someone who enjoys working in an entrepreneurial, high-growth environment where they can make a tangible impact. Profile The ideal candidate will bring: Proven experience in Product Management for Retail Technology solutions for either Retail, Wholesale, Consumer Goods or Fuels & Convenience sectors Strong understanding of retail trading systems such as merchandising, category management, trade promotions or trade pricing. A background in Systems Management, Business Analysis, or Solution Design , with a clear progression into Product Management Prior experience of people management with excellent leadership and people development skills, with experience building and managing teams Strong stakeholder management and communication skills , comfortable engaging at senior level - both internally and externally A commercial mindset, combining customer empathy with data-driven decision making Energy, adaptability, and a genuine desire to help build something from the ground up Job Offer Salary: 90,000 - 100,000 per annum Location: Leeds City Centre, Yorkshire (4 days per week onsite) Benefits: Comprehensive health and life insurance, 27 days holiday This is an excellent opportunity for a Senior Product Manager or Group Product Manager who is ready to step into a Head of Product role. As part of a small and growing business, you will enjoy a wide remit that offers genuine variety and flexibility. You will work closely with the founders and owners of this family run organisation, giving you real influence, autonomy and the ability to shape the product strategy from day one.

Fashion Buyer Established & Senior £45,000 - £65,000 Gloucestershire This is a rare opportunity to join a premium-to-luxe business renowned for its high-end, specialist products. We are looking for buyers who do more than manage stock-they curate exceptional experiences through carefully chosen collections that define the brand. If you are an established or senior buyer, this role will challenge and inspire you. You'll be at the heart of a business that thrives on innovation, quality, and exclusivity, with the autonomy to shape product strategy and make high-impact commercial decisions. The Role As a Fashion Buyer, you will blend long-term product vision with day-to-day trading needs, ensuring commercially strong, brand-aligned collections across all channels. You will work closely with Design, Marketing, Merchandising, Production, and Wholesale to transform creative direction into profitable, aspirational assortments. Key Responsibilities Develop and deliver collections that balance commercial performance with brand identity. Lead product journeys from initial concept to market delivery, ensuring margin targets, range balance, and launch plans are achieved. Collaborate cross-functionally to turn creative and commercial strategy into actionable buying plans. Use trading data, consumer insights, pricing reviews, and sample evaluations to influence product decisions and roadmap planning. Manage wholesale buying in partnership with the Head of Wholesale, maintaining strong supplier relationships. Ensure timely product information is provided to Marketing and Design for campaign narratives and hero-product identification. Maintain responsibility for ethical sourcing and compliance with legislation. Own the full buying lifecycle: sourcing, negotiation, order placement, margin delivery. Identify and onboard new suppliers/factories to support growth and enhance margin opportunities. Present trading insights and product updates to senior stakeholders to inform commercial decisions. Support and develop junior team members, fostering accountability, pace, and effective communication. Experience & Skills Required Proven experience in fashion retail buying, ideally within premium or aspirational brands. Strong capability in margin management, supplier negotiation, critical path ownership, and product planning. Confident communicator, able to influence senior stakeholders and collaborate across teams. Strong analytical decision-making and organisational skills, with the ability to work at pace and resilience. Advanced Excel skills and solid experience with PLM systems. Strong understanding of trading levers and stock management, with commercial acumen to drive growth. BH34947 JBRP1_UKTJ

Fashion Buyer Established & Senior £45,000 - £65,000 Gloucestershire This is a rare opportunity to join a premium-to-luxe business renowned for its high-end, specialist products. We are looking for buyers who do more than manage stock-they curate exceptional experiences through carefully chosen collections that define the brand. If you are an established or senior buyer, this role will challenge and inspire you. You'll be at the heart of a business that thrives on innovation, quality, and exclusivity, with the autonomy to shape product strategy and make high-impact commercial decisions. The Role As a Fashion Buyer, you will blend long-term product vision with day-to-day trading needs, ensuring commercially strong, brand-aligned collections across all channels. You will work closely with Design, Marketing, Merchandising, Production, and Wholesale to transform creative direction into profitable, aspirational assortments. Key Responsibilities Develop and deliver collections that balance commercial performance with brand identity. Lead product journeys from initial concept to market delivery, ensuring margin targets, range balance, and launch plans are achieved. Collaborate cross-functionally to turn creative and commercial strategy into actionable buying plans. Use trading data, consumer insights, pricing reviews, and sample evaluations to influence product decisions and roadmap planning. Manage wholesale buying in partnership with the Head of Wholesale, maintaining strong supplier relationships. Ensure timely product information is provided to Marketing and Design for campaign narratives and hero-product identification. Maintain responsibility for ethical sourcing and compliance with legislation. Own the full buying lifecycle: sourcing, negotiation, order placement, margin delivery. Identify and onboard new suppliers/factories to support growth and enhance margin opportunities. Present trading insights and product updates to senior stakeholders to inform commercial decisions. Support and develop junior team members, fostering accountability, pace, and effective communication. Experience & Skills Required Proven experience in fashion retail buying, ideally within premium or aspirational brands. Strong capability in margin management, supplier negotiation, critical path ownership, and product planning. Confident communicator, able to influence senior stakeholders and collaborate across teams. Strong analytical decision-making and organisational skills, with the ability to work at pace and resilience. Advanced Excel skills and solid experience with PLM systems. Strong understanding of trading levers and stock management, with commercial acumen to drive growth. BH34947

Fashion Buyer Established & Senior £45,000 - £65,000 Gloucestershire This is a rare opportunity to join a premium-to-luxe business renowned for its high-end, specialist products. We are looking for buyers who do more than manage stock-they curate exceptional experiences through carefully chosen collections that define the brand. If you are an established or senior buyer, this role will challenge and inspire you. You'll be at the heart of a business that thrives on innovation, quality, and exclusivity, with the autonomy to shape product strategy and make high-impact commercial decisions. The Role As a Fashion Buyer, you will blend long-term product vision with day-to-day trading needs, ensuring commercially strong, brand-aligned collections across all channels. You will work closely with Design, Marketing, Merchandising, Production, and Wholesale to transform creative direction into profitable, aspirational assortments. Key Responsibilities Develop and deliver collections that balance commercial performance with brand identity. Lead product journeys from initial concept to market delivery, ensuring margin targets, range balance, and launch plans are achieved. Collaborate cross-functionally to turn creative and commercial strategy into actionable buying plans. Use trading data, consumer insights, pricing reviews, and sample evaluations to influence product decisions and roadmap planning. Manage wholesale buying in partnership with the Head of Wholesale, maintaining strong supplier relationships. Ensure timely product information is provided to Marketing and Design for campaign narratives and hero-product identification. Maintain responsibility for ethical sourcing and compliance with legislation. Own the full buying lifecycle: sourcing, negotiation, order placement, margin delivery. Identify and onboard new suppliers/factories to support growth and enhance margin opportunities. Present trading insights and product updates to senior stakeholders to inform commercial decisions. Support and develop junior team members, fostering accountability, pace, and effective communication. Experience & Skills Required Proven experience in fashion retail buying, ideally within premium or aspirational brands. Strong capability in margin management, supplier negotiation, critical path ownership, and product planning. Confident communicator, able to influence senior stakeholders and collaborate across teams. Strong analytical decision-making and organisational skills, with the ability to work at pace and resilience. Advanced Excel skills and solid experience with PLM systems. Strong understanding of trading levers and stock management, with commercial acumen to drive growth. BH34947

JOB TITLE: Audit Senior ROLE TYPE: Permanent, Full time (hybrid working) LOCATION: Hertfordshire or London HOURS/DAYS (per week): Monday to Friday (9.30am-5.30pm London) or (9am-5pm Herts), flexi-time available after probation (core hours 10am-4pm) SALARY RANGE: Competitive Salary (DOE) NOTICE & PROBATION PERIODS: 6 weeks' notice, 3 months' probation BENEFITS/BONUSES/HOLIDAYS: 25 days holiday plus Bank Holidays. Hybrid & flexible working, health & wellbeing plans, regular social events, workplace pension, long service awards, health cash plan, life assurance, holiday trading scheme, season ticket loans. COMPANY CULTURE & SUMMARY: My client has been established for over 50 years and is a dynamic, medium-sized accounting practice with offices in Hertfordshire and Central London. They have a few Partners and a total headcount of over 90 staff, ranging from apprentices to highly experienced managers. They provide the full range of professional services as an established and progressive accountancy firm, including audit and accounts, management consultancy, payroll and taxation. This firm want to be the 'go to' firm for small and medium sized enterprises providing a truly excellent professional service that is tailored to meet clients' needs and requirements. This practice work with clients ranging from all fields of business, industry, the professions and arts, including large corporates operating nationally and internationally, privately owned businesses of every size, partnerships, sole traders and self-employed individuals. JOB ROLES/RESPONSIBILITIES (include but not limited to): This firm have a brilliant opportunity to join their firm as an Audit Senior working within their busy Audit Department, reporting to the Audit Director. The Audit Department provides services to a wide and varied client base specialising in owner managed businesses. The client sectors are extensive and include manufacturing, distribution, retail, wholesale, property, FCA regulated entities, professional organisations, recruitment, charities, academies and pension schemes. The main duties for this position will involve the audit of clients' accounts at clients premises or at one of the offices within either Hertfordshire, or London. The audit of clients' accounts from books and records. The work involved will cover conducting audits at clients' premises as well as on site. Timely completion of audit files from audit planning through to completion. The preparation of financial statements under various accounting standards including FRS 102, IFRS, Charity SORP. Preparation of accounts from client records for non-audit clients which will be in the form of, Limited Companies, LLP Partnerships and Charities. The preparation of tax computations for corporation tax based upon accounts prepared. Reporting directly to the manager on progress and developments throughout the assignment. Liaise with the manager or client on improvements which could be made to the client's accounts function as noted when conducting the audit or preparing the accounts. Reconciliation of control accounts and advising the manager or client directly of any adjustments needed. Supervising the audit process on site, supporting and developing junior members of staff. Reviewing of junior audit work and providing timely feedback. Monitor and manage the progress of the audit assignment against the original budget. Other ad hoc duties as may be required from time to time to assist the smooth running of the Audit Department or to provide additional assistance to clients such as training or general accounting and taxation matters. ANY SPECIFIC TRAINING/QUALIFICATIONS/EXPERIENCE REQUIRED: Strong previous experience in a senior audit role, qualified to ACA standard or equivalent by experience, with a well-rounded knowledge of auditing standards and accounting principles Highly motivated self-starter with the ability to complete assignments from start to finish within time constraints and deadlines Excellent communication skills and strong interpersonal skills with the ability to establish and maintain effective working relationships with staff, partners and clients Good organisation skills with the ability to multitask, working on multiple projects, and meet Demonstrates the ability to delegate duties to staff and supervise junior members of the team, sharing knowledge and providing guidance as needed Confident IT and systems skills, with a track record of understanding client's needs and using technologies to achieve effective management ACA qualified Knowledge of CCH Audit Automation and CCH Accounts Production Full UK Right to Work INTERVIEW & START DATES: ASAP

This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service. Main duties and responsibilities: Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers Maintain and improve our performance at the top of the charity retail sector nationally Hold oversight of leases and ensure effective lease management Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims Project manage the process of new shop openings as required Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the owned brand and social impact Accountable for ensuring a programme of community engagement and events where our shops are community hubs Leading projects including lead responsibilities in the set up and opening of new shops Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required Embeds equality, diversity and inclusion across trading processes and practices Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity. Key Accountabilities, Responsibilities & Tasks Departmental & Role Specifics Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector. The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships Hold oversight of leases and ensure effective lease management Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Project manage the process of new shop openings as required Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice