Aioi Nissay Dowa Europe
Forest Hall, Tyne And Wear
We are looking for an FNOL Customer Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). Salary - up to £28,000.00 depending on experience. At AND-E, we re not just handling claims we re helping people through one of the most stressful moments in their lives. If you re empathetic, a great listener, and passionate about delivering outstanding customer care, this is your chance to make every conversation count. You ll be the reassuring voice our customers rely on during a challenging time, guiding them through their motor claim from start to finish with care, empathy, and professionalism. From the first notice of loss (FNOL) to resolving queries about repairs or vehicle loss, you ll make every interaction clear, supportive, and efficient. We re looking for great listeners and problem solvers people who can ask the right questions, make sound decisions, and explain complex situations in a way that s easy to understand. If you have strong customer service experience and a passion for helping people through difficult moments, you ll fit right in at AND-E. Responsibilities: Utilise your claims knowledge and customer service skills to support our customers when reporting their accident, establish liability, and ensure the appropriate claims services are provided. Use demonstratable claims experience and knowledge to handle claims in line with agreed authority levels, handling guidelines, procedures, claims strategy and culture. Ensure claims are settled quickly and cost effectively. Ensure customer solutions are delivered in line with the policy of insurance and claims handling processes to provide an excellent claims customer experience. Make necessary investigations and decisions on liability and quantum, identifying possible fraudulent cases, highlighting indemnity concerns, and corroborating circumstances to make accurate liability assessments at the earliest possible stage. Strive for first call resolution and take ownership of issues; take personal ownership, follow through on promises and keep the customer informed until issues are resolved. Support development and delivery of the Claims strategy and vision. Use claims experience and knowledge of principles of negligence to negotiate with other organisations to achieve the optimum claims settlement in terms of liability and costs. Do all that you can to move claim toward settlement and reduce failure demand. Knowledge, Experience & Qualifications: Claims experience is preferrable though extensive customer service experience in a similar setting is required Strong knowledge of motor claims, including indemnity, liability, and accident management. Proven experience in a customer-facing motor claims role. Good understanding of FCA regulations, FOS principles, and Treating Customers Fairly (TCF) initiatives. Excellent planning, organisation, and workload management skills. Skilled in negotiation, influencing, and problem-solving with sound analytical ability. Confident communicator with solid verbal and numerical reasoning skills. Proficient in Microsoft Office, including Word and Excel. Clear understanding of negligence principles and their application in motor accident liability. Experienced in handling difficult conversations and supporting customers in high-emotion situations. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. At AND-E, we believe in flexibility and balance because life happens. Whether it s attending a school play or waiting for a delivery, we understand the importance of give and take. We re committed to creating a diverse, equitable, and inclusive workplace where everyone feels valued and supported, embracing neurodiversity and ensuring every colleague has the tools and opportunities to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Dec 07, 2025
Full time
We are looking for an FNOL Customer Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). Salary - up to £28,000.00 depending on experience. At AND-E, we re not just handling claims we re helping people through one of the most stressful moments in their lives. If you re empathetic, a great listener, and passionate about delivering outstanding customer care, this is your chance to make every conversation count. You ll be the reassuring voice our customers rely on during a challenging time, guiding them through their motor claim from start to finish with care, empathy, and professionalism. From the first notice of loss (FNOL) to resolving queries about repairs or vehicle loss, you ll make every interaction clear, supportive, and efficient. We re looking for great listeners and problem solvers people who can ask the right questions, make sound decisions, and explain complex situations in a way that s easy to understand. If you have strong customer service experience and a passion for helping people through difficult moments, you ll fit right in at AND-E. Responsibilities: Utilise your claims knowledge and customer service skills to support our customers when reporting their accident, establish liability, and ensure the appropriate claims services are provided. Use demonstratable claims experience and knowledge to handle claims in line with agreed authority levels, handling guidelines, procedures, claims strategy and culture. Ensure claims are settled quickly and cost effectively. Ensure customer solutions are delivered in line with the policy of insurance and claims handling processes to provide an excellent claims customer experience. Make necessary investigations and decisions on liability and quantum, identifying possible fraudulent cases, highlighting indemnity concerns, and corroborating circumstances to make accurate liability assessments at the earliest possible stage. Strive for first call resolution and take ownership of issues; take personal ownership, follow through on promises and keep the customer informed until issues are resolved. Support development and delivery of the Claims strategy and vision. Use claims experience and knowledge of principles of negligence to negotiate with other organisations to achieve the optimum claims settlement in terms of liability and costs. Do all that you can to move claim toward settlement and reduce failure demand. Knowledge, Experience & Qualifications: Claims experience is preferrable though extensive customer service experience in a similar setting is required Strong knowledge of motor claims, including indemnity, liability, and accident management. Proven experience in a customer-facing motor claims role. Good understanding of FCA regulations, FOS principles, and Treating Customers Fairly (TCF) initiatives. Excellent planning, organisation, and workload management skills. Skilled in negotiation, influencing, and problem-solving with sound analytical ability. Confident communicator with solid verbal and numerical reasoning skills. Proficient in Microsoft Office, including Word and Excel. Clear understanding of negligence principles and their application in motor accident liability. Experienced in handling difficult conversations and supporting customers in high-emotion situations. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. At AND-E, we believe in flexibility and balance because life happens. Whether it s attending a school play or waiting for a delivery, we understand the importance of give and take. We re committed to creating a diverse, equitable, and inclusive workplace where everyone feels valued and supported, embracing neurodiversity and ensuring every colleague has the tools and opportunities to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
I am proud to be partnering with Burberry who are seeking an ER Manager to provide advise and support as a first line. HR Advisory Service Manager Leeds (Hybrid - 3 days per week in the office) Salary: Competitive Are you an experienced HR leader with a passion for delivering high-quality advice and driving continuous improvement? We're partnering with Burberry to recruit an HR Advisory Service Manage click apply for full job details
Dec 07, 2025
Full time
I am proud to be partnering with Burberry who are seeking an ER Manager to provide advise and support as a first line. HR Advisory Service Manager Leeds (Hybrid - 3 days per week in the office) Salary: Competitive Are you an experienced HR leader with a passion for delivering high-quality advice and driving continuous improvement? We're partnering with Burberry to recruit an HR Advisory Service Manage click apply for full job details
LossAdjuster MarleyRiskConsultantsLtdareproudtobethedifferenceinlatentdefectinsurance, providingcomprehensiveservicestoensuretheverybestresultsforallstakeholders. Establishedin2013,wehaveofficesinShrewsbury,LondonandCheltenhamandare goingthroughaperiodofgrowthtomeettheneedsofourexpandingclientbase. WeareseekinganexperiencedLossAdjustertoinvestigateaportfolioofLatentDefect Claimsonbothadelegatedandretainedauthoritybasis.Thepositionwouldalsosuitan experiencedBuildingSurveyorskilledinresidentialbuildingsclaims/defectdiagnosis/buildingpathology.Youwillbehomebasedandareexpectedtotraveltositesthroughout theUK. JobLocation: Hybrid working covering London JobType: Full-time(Mon-Fri). KeyActivities: Undertake loss adjusting services on an allocated portfolio of Latent Defect Insurance Claims, ensuring that all tasks are completed efficiently and effectively. Attend site visits / on-site meetings to investigate causation and cover. Review reports and gather information as required to fully investigate each claim. Liaise with other industry professionals, such as Surveyors, Engineers, Solicitors and Insurers to discuss claims, agree investigation strategies, advising on liability and costs and making appropriate recommendations with regards to policy liability and claims handing strategy. Manage your diary to ensure optimum use of time and resources, meeting all agreed deadlines. Update Claims Management Portal System to ensure all loss adjusting records are accurate and complete, and all data securely stored following appropriate guidelines. Periodically attend team meetings at Shrewsbury head office. Perform other tasks as reasonably required by Senior Management. Participate in any internal or external training as required, including high level CII/CILA qualifications. The company will cover the cost of all training fees but reserves the right to claim back some or all the costs should you leave the company within a certain timeframe (as stipulated in your contract of employment). Manage inbound and outbound calls, emails and letters with insurers, policyholders, fellow professionals and industry specialists. Liaise with policyholders and experts to ensure accurate and timely settlement of claims. Identify and assist in pursuing recoveries and liaise with legal advisors. Ensure customers are treated fairly in line with policy terms and conditions, abiding by all relevant legal requirements, industry guidelines and company standards. On occasion, opportunities may arise to join other Loss Adjusters and/or Claims Handler on site visits across the UK. Actively participate in team discussions to highlight issues and promote group learning. Perform other tasks as reasonably required by Senior Management. Skills and Experience required: Experience in managing construction claims, including simple and complex claims. Ideally you will have experience of latent defects insurance for new builds, conversions and self builds. We will also consider candidates with a background in residential building surveying, building pathology, defect diagnosis, subsidence claims, general insurance buildings work or other related fields. Experience of IT systems including MS Word, Excel, Outlook and Teams. Experience of Claims Management Portal Systems, specific training on company systems will be given as required. Strong verbal and written communication skills. Strong understanding of building regulations, construction law, insurance law and their practical applications in the industry. Able to quickly build positive and effective relationships with internal and external stakeholders. Well organised with excellent time management skills. Excellent attention to detail and high levels of accuracy. Confident working independently under instruction. ACII/ ACILA / MRICS / MCIOB / MCABE qualified. Chartered qualifications desirable; however, candidates holding lower level grades with the above bodies will also be considered. Bachelors degree (preferred) Qualifications and/or experience in either Building surveying or Building Control roles would be advantageous. Valid UK driving licence and willingness to travel as required. This may involve occasional overnight stays, depending on site location. Benefits: Enhancedcompanypension. Individualperformancebonus. Carallowance. Reimbursementofwork-relatedexpenses. Companymobilephone. Cycletoworkscheme. Techscheme. Lifeinsurance(followingsuccessfulcompletionofprobationaryperiod). Privatemedicalinsurance(followingsuccessfulcompletionofprobationaryperiod). Flexibleworking. EVchargingpoints(whereavailable). Employeeassistanceprogramme. Freegymmembership. JBRP1_UKTJ
Dec 07, 2025
Full time
LossAdjuster MarleyRiskConsultantsLtdareproudtobethedifferenceinlatentdefectinsurance, providingcomprehensiveservicestoensuretheverybestresultsforallstakeholders. Establishedin2013,wehaveofficesinShrewsbury,LondonandCheltenhamandare goingthroughaperiodofgrowthtomeettheneedsofourexpandingclientbase. WeareseekinganexperiencedLossAdjustertoinvestigateaportfolioofLatentDefect Claimsonbothadelegatedandretainedauthoritybasis.Thepositionwouldalsosuitan experiencedBuildingSurveyorskilledinresidentialbuildingsclaims/defectdiagnosis/buildingpathology.Youwillbehomebasedandareexpectedtotraveltositesthroughout theUK. JobLocation: Hybrid working covering London JobType: Full-time(Mon-Fri). KeyActivities: Undertake loss adjusting services on an allocated portfolio of Latent Defect Insurance Claims, ensuring that all tasks are completed efficiently and effectively. Attend site visits / on-site meetings to investigate causation and cover. Review reports and gather information as required to fully investigate each claim. Liaise with other industry professionals, such as Surveyors, Engineers, Solicitors and Insurers to discuss claims, agree investigation strategies, advising on liability and costs and making appropriate recommendations with regards to policy liability and claims handing strategy. Manage your diary to ensure optimum use of time and resources, meeting all agreed deadlines. Update Claims Management Portal System to ensure all loss adjusting records are accurate and complete, and all data securely stored following appropriate guidelines. Periodically attend team meetings at Shrewsbury head office. Perform other tasks as reasonably required by Senior Management. Participate in any internal or external training as required, including high level CII/CILA qualifications. The company will cover the cost of all training fees but reserves the right to claim back some or all the costs should you leave the company within a certain timeframe (as stipulated in your contract of employment). Manage inbound and outbound calls, emails and letters with insurers, policyholders, fellow professionals and industry specialists. Liaise with policyholders and experts to ensure accurate and timely settlement of claims. Identify and assist in pursuing recoveries and liaise with legal advisors. Ensure customers are treated fairly in line with policy terms and conditions, abiding by all relevant legal requirements, industry guidelines and company standards. On occasion, opportunities may arise to join other Loss Adjusters and/or Claims Handler on site visits across the UK. Actively participate in team discussions to highlight issues and promote group learning. Perform other tasks as reasonably required by Senior Management. Skills and Experience required: Experience in managing construction claims, including simple and complex claims. Ideally you will have experience of latent defects insurance for new builds, conversions and self builds. We will also consider candidates with a background in residential building surveying, building pathology, defect diagnosis, subsidence claims, general insurance buildings work or other related fields. Experience of IT systems including MS Word, Excel, Outlook and Teams. Experience of Claims Management Portal Systems, specific training on company systems will be given as required. Strong verbal and written communication skills. Strong understanding of building regulations, construction law, insurance law and their practical applications in the industry. Able to quickly build positive and effective relationships with internal and external stakeholders. Well organised with excellent time management skills. Excellent attention to detail and high levels of accuracy. Confident working independently under instruction. ACII/ ACILA / MRICS / MCIOB / MCABE qualified. Chartered qualifications desirable; however, candidates holding lower level grades with the above bodies will also be considered. Bachelors degree (preferred) Qualifications and/or experience in either Building surveying or Building Control roles would be advantageous. Valid UK driving licence and willingness to travel as required. This may involve occasional overnight stays, depending on site location. Benefits: Enhancedcompanypension. Individualperformancebonus. Carallowance. Reimbursementofwork-relatedexpenses. Companymobilephone. Cycletoworkscheme. Techscheme. Lifeinsurance(followingsuccessfulcompletionofprobationaryperiod). Privatemedicalinsurance(followingsuccessfulcompletionofprobationaryperiod). Flexibleworking. EVchargingpoints(whereavailable). Employeeassistanceprogramme. Freegymmembership. JBRP1_UKTJ
Job Title: IT Change Manager (Associate) Location: London (3 days on-site) Contract Length: 6 months (possibility for extension) Working Pattern: Full Time (40 hours per week) Rate: Circa £419/Day Are you a detail-oriented professional with a passion for driving change in the IT landscape? Join our dynamic team as an IT Change Manager (Associate) in the bustling banking industry! This is your chance to influence and enhance change management processes across critical systems while ensuring compliance and governance. The IT Service Delivery team is a cornerstone of EMEA Technology, responsible for managing the processes and tools that enable the planning, delivery, and support of IT services. This function drives continuous improvement in IT Service Management (ITSM) practices, with a strong focus on Operational Resilience and compliance with DORA regulations. Skills: Experienced in IT Service Management or Change Management roles. Hands-on experience in logging, reviewing, and tracking change requests. Proven track record in managing end-to-end change processes within complex IT environments. Experienced with regulatory compliance (SOX, PCI-DSS, GDPR, PRA/FCA, DORA, Operational Resilience) and audit readiness. Exposure to DevOps, CI/CD pipelines, and Agile delivery models. Key Responsibilities: Change Process Support: Log, review, and track change requests (RFCs) for accuracy and compliance. Collaborate with technical teams and stakeholders to assess change impact and risk. Coordinate the scheduling and communication of changes, ensuring alignment with business priorities. Participate in Change Advisory Board (CAB) meetings and document all decisions for transparency. Compliance & Risk Management: Ensure changes comply with internal controls and regulatory standards (e.g., SOX, PCI-DSS). Maintain comprehensive records for audit readiness and demonstrate compliance. Monitor for unauthorised changes, ensuring proper documentation and retrospective reviews. Reporting & Continuous Improvement: Generate insightful reports on change volumes, success rates, and compliance metrics. Identify opportunities for process improvements and automation to enhance efficiency. Contribute to the refinement of change management policies and procedures. What You Bring to the Table: Qualifications: Bachelor's degree in information technology, Computer Science, or a related field. Professional Certifications: ITIL Foundation (minimum requirement; Intermediate level preferred). - especially in Change Management or Service Transition. COBIT or other IT governance frameworks (optional but valuable). Compliance-related certifications (e.g., ISO 27001 Lead Implementer, CISA) for roles with strong audit/regulatory focus. (optional but valuable). Join Us for This Exciting Journey! If you are ready to take on a crucial role in enhancing IT change processes within a vibrant banking environment, we want to hear from you! Bring your organisational skills, compliance focus, and enthusiasm for continuous improvement. Apply today to embark on a fulfilling career journey with us! Note: This role requires on-site presence for three days a week and may involve occasional travel. Let's make change happen together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Dec 07, 2025
Contractor
Job Title: IT Change Manager (Associate) Location: London (3 days on-site) Contract Length: 6 months (possibility for extension) Working Pattern: Full Time (40 hours per week) Rate: Circa £419/Day Are you a detail-oriented professional with a passion for driving change in the IT landscape? Join our dynamic team as an IT Change Manager (Associate) in the bustling banking industry! This is your chance to influence and enhance change management processes across critical systems while ensuring compliance and governance. The IT Service Delivery team is a cornerstone of EMEA Technology, responsible for managing the processes and tools that enable the planning, delivery, and support of IT services. This function drives continuous improvement in IT Service Management (ITSM) practices, with a strong focus on Operational Resilience and compliance with DORA regulations. Skills: Experienced in IT Service Management or Change Management roles. Hands-on experience in logging, reviewing, and tracking change requests. Proven track record in managing end-to-end change processes within complex IT environments. Experienced with regulatory compliance (SOX, PCI-DSS, GDPR, PRA/FCA, DORA, Operational Resilience) and audit readiness. Exposure to DevOps, CI/CD pipelines, and Agile delivery models. Key Responsibilities: Change Process Support: Log, review, and track change requests (RFCs) for accuracy and compliance. Collaborate with technical teams and stakeholders to assess change impact and risk. Coordinate the scheduling and communication of changes, ensuring alignment with business priorities. Participate in Change Advisory Board (CAB) meetings and document all decisions for transparency. Compliance & Risk Management: Ensure changes comply with internal controls and regulatory standards (e.g., SOX, PCI-DSS). Maintain comprehensive records for audit readiness and demonstrate compliance. Monitor for unauthorised changes, ensuring proper documentation and retrospective reviews. Reporting & Continuous Improvement: Generate insightful reports on change volumes, success rates, and compliance metrics. Identify opportunities for process improvements and automation to enhance efficiency. Contribute to the refinement of change management policies and procedures. What You Bring to the Table: Qualifications: Bachelor's degree in information technology, Computer Science, or a related field. Professional Certifications: ITIL Foundation (minimum requirement; Intermediate level preferred). - especially in Change Management or Service Transition. COBIT or other IT governance frameworks (optional but valuable). Compliance-related certifications (e.g., ISO 27001 Lead Implementer, CISA) for roles with strong audit/regulatory focus. (optional but valuable). Join Us for This Exciting Journey! If you are ready to take on a crucial role in enhancing IT change processes within a vibrant banking environment, we want to hear from you! Bring your organisational skills, compliance focus, and enthusiasm for continuous improvement. Apply today to embark on a fulfilling career journey with us! Note: This role requires on-site presence for three days a week and may involve occasional travel. Let's make change happen together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK healthcare providers, distributors, and wholesalers. The role supports business operations by ensuring timely order fulfilment, managing enquiries, and maintaining compliance with GDP (Good Distribution Practice) standards. Key Responsibilities include: - Process customer orders accurately in the ERP system (SAP or similar). Act as first point of contact for UK customers regarding product availability, pricing, delivery status, and general enquiries. Coordinate with 3PLs, Sales, Finance, and Quality teams to ensure timely delivery of orders. Manage returns, credit notes, product complaints, and temperature excursion queries according to SOPs. Maintain customer master data including account set-up and contact details. Ensure all activities comply with GDP, QA requirements, and company SOPs. Drive continuous improvement in customer service processes. Skills & Experience: - Experience in customer service, order management, or operations (pharma or medical device preferred). Strong communication and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Excellent attention to detail. Working knowledge of ERP/CRM systems (SAP, Salesforce, Veeva). Understanding of GDP, compliance, and regulated environments. Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL . As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. We want Seqirus to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL . Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
Dec 07, 2025
Full time
12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK healthcare providers, distributors, and wholesalers. The role supports business operations by ensuring timely order fulfilment, managing enquiries, and maintaining compliance with GDP (Good Distribution Practice) standards. Key Responsibilities include: - Process customer orders accurately in the ERP system (SAP or similar). Act as first point of contact for UK customers regarding product availability, pricing, delivery status, and general enquiries. Coordinate with 3PLs, Sales, Finance, and Quality teams to ensure timely delivery of orders. Manage returns, credit notes, product complaints, and temperature excursion queries according to SOPs. Maintain customer master data including account set-up and contact details. Ensure all activities comply with GDP, QA requirements, and company SOPs. Drive continuous improvement in customer service processes. Skills & Experience: - Experience in customer service, order management, or operations (pharma or medical device preferred). Strong communication and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Excellent attention to detail. Working knowledge of ERP/CRM systems (SAP, Salesforce, Veeva). Understanding of GDP, compliance, and regulated environments. Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL . As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. We want Seqirus to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL . Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
IFA Administrator An exciting opportunity has arisen for aFinancial Administratorto join one of the UKs leading wealth management and financial advisory firms, based in the Spalding area. Renowned for their exceptional client service, forward-thinking approach, and long-standing reputation for excellence, this organisation continues to make animpactfuldifference in the lives of the individuals and click apply for full job details
Dec 07, 2025
Full time
IFA Administrator An exciting opportunity has arisen for aFinancial Administratorto join one of the UKs leading wealth management and financial advisory firms, based in the Spalding area. Renowned for their exceptional client service, forward-thinking approach, and long-standing reputation for excellence, this organisation continues to make animpactfuldifference in the lives of the individuals and click apply for full job details
The post holder will contribute to our Occupational Health and Well-being Service and play a key role in the ongoing development of our company and service provision for clients. This role involves interacting with key clients alongside the delivery of occupational health services to these clients. In addition, the post holder willact as clinical lead, as a consultant supporting the remainder clinical staff for nominated clients. The role includes improving quality and safety standards, delivery of targets, service modernisation, cost reduction programme, governance and risk. This role is aperipateticrole so you may be required to travel to sites and locations within an area to complete work. GENERAL RESPONSIBILTIES Act as a clinical lead, offering support and assisting with training of the Occupational Health Advisors and Occupational Health Technicians. Sharing information about quality improvement and patient safety within the practice team. Dealing with complex case management and being the responsible for escalated case work from the Occupational Health Advisors and Occupational Health Technicians. Assess the fitness of workers for specific tasks, ensuring a satisfactory fit between person and job, recommending suitable adjustments to enable a person to undertake the work they have been selected to perform safely and effectively, considering any health issues or disabilities they may have. Monitor the health of workers who are potentially exposed to hazards at work through health surveillance programmes. advise employees and employers regarding work-related health issues. Assess potential cases of occupational injuries and illness; investigating, managing and reporting individual cases appropriately and establishing if this is a single case or if there is wider incidence. Manage immunisation programmes for workplace biological hazards and for business travellers. Work with employers to promote best practice in physical and mental health in the workplace to help prevent sick leave. Visit the workplace and advise on the provision of safe and healthy conditions by informed scientific assessment of the physical and psychological aspects of the working environment. Case manage workers who are on sick leave, working with other health professionals to ensure the earliest return of functional capacity and return to work. Recommend suitable alternate work in circumstances where a worker cannot perform their normal job, either temporarily or on a permanent basis because of a health problem. Determine whether employees satisfy the medical criteria for ill health retirement under the terms of the relevant pension fund rules. Ensure people have the necessary health information to undertake their work safely and to improve their own health. Analyse data from surveillance programmes using sound epidemiological methods to identify trends in worker health and recommend any remedial measures necessary to improve worker health. Promote compliance with relevant health and safety legislation. Help develop policies, practices and cultures that promote and maintain the physical, mental and social wellbeing of all workers. Ensure targets and KPIs are met whilst maintaining Company protocols and workplace rules and procedures. Actively support and promote the ELAS group of companies and all its policies including Equal Opportunities. SKILLS/EXPERIENCE REQUIRED Hold a valid GMC Registration. Ideally be a Fellow or Member of the Faculty of Occupational Medicine (F/MFOM), however a recognised post graduate qualification in Occupational Medicine or Health will considered. Experience working within an Occupational Health role in public and private sectors. Experience dealing with complex case management and providing advice in relation to work on health and health on work. Possess good clinical diagnostic skills and understand the appropriate treatment practices. Knowledge of HSE and DWP guidance on fitness for work and safety at work. Ability to carry out health screening. Working understanding of relevant employment law in an occupational health context. Excellent Communication skills. Have good people skills and the ability to build relationships with our clients and their employees. Be self-confident and well organised in their daily workings. LEARNING AGREEMENT / CONTINUED PROFESSIONAL DEVELOPMENT Lifelong learning builds skills and knowledge through experiences encountered in the course of an individuals lifetime. These can be formal (such as training, counselling, tutoring, mentorship, apprenticeship or further education) or informal (experiences and situations, for example). With a qualified Occupational Health Physician, the professional qualifications and membership of the GMC encourage continued professional development (CPD) to enhance lifelong learning with new standards and legal/regulatory requirements. This learning is voluntary and self-motivated for both personal or professional reasons. The Occupational Health Physician hereby agrees that as part of continued development he/she will: Commit to and take responsibility for continued personal development. Take responsibility for maintaining evidence of continued personal development. Take responsibility for GMC obligations for continued registration. Attend all relevant training internally and externally. Share learning experiences with other team members. Discuss ones own development needs with the Line Manager/MD in order to consistently achieve best practice and continuously improve personal performance. Be willing to pursue further qualifications as deemed necessary within current legislation. Latus Group hereby agrees to conduct annual appraisals to assess achievement, aims, objectives and training requirements for revalidation. In addition, appraisals will set out the requirements for the next 12 months. The company will fund (subject to training agreement) any required courses to enable the OHP to set up, teach and train the Occupational Health Advisors and Technicians in accordance with any clinical governance programme. JBRP1_UKTJ
Dec 07, 2025
Full time
The post holder will contribute to our Occupational Health and Well-being Service and play a key role in the ongoing development of our company and service provision for clients. This role involves interacting with key clients alongside the delivery of occupational health services to these clients. In addition, the post holder willact as clinical lead, as a consultant supporting the remainder clinical staff for nominated clients. The role includes improving quality and safety standards, delivery of targets, service modernisation, cost reduction programme, governance and risk. This role is aperipateticrole so you may be required to travel to sites and locations within an area to complete work. GENERAL RESPONSIBILTIES Act as a clinical lead, offering support and assisting with training of the Occupational Health Advisors and Occupational Health Technicians. Sharing information about quality improvement and patient safety within the practice team. Dealing with complex case management and being the responsible for escalated case work from the Occupational Health Advisors and Occupational Health Technicians. Assess the fitness of workers for specific tasks, ensuring a satisfactory fit between person and job, recommending suitable adjustments to enable a person to undertake the work they have been selected to perform safely and effectively, considering any health issues or disabilities they may have. Monitor the health of workers who are potentially exposed to hazards at work through health surveillance programmes. advise employees and employers regarding work-related health issues. Assess potential cases of occupational injuries and illness; investigating, managing and reporting individual cases appropriately and establishing if this is a single case or if there is wider incidence. Manage immunisation programmes for workplace biological hazards and for business travellers. Work with employers to promote best practice in physical and mental health in the workplace to help prevent sick leave. Visit the workplace and advise on the provision of safe and healthy conditions by informed scientific assessment of the physical and psychological aspects of the working environment. Case manage workers who are on sick leave, working with other health professionals to ensure the earliest return of functional capacity and return to work. Recommend suitable alternate work in circumstances where a worker cannot perform their normal job, either temporarily or on a permanent basis because of a health problem. Determine whether employees satisfy the medical criteria for ill health retirement under the terms of the relevant pension fund rules. Ensure people have the necessary health information to undertake their work safely and to improve their own health. Analyse data from surveillance programmes using sound epidemiological methods to identify trends in worker health and recommend any remedial measures necessary to improve worker health. Promote compliance with relevant health and safety legislation. Help develop policies, practices and cultures that promote and maintain the physical, mental and social wellbeing of all workers. Ensure targets and KPIs are met whilst maintaining Company protocols and workplace rules and procedures. Actively support and promote the ELAS group of companies and all its policies including Equal Opportunities. SKILLS/EXPERIENCE REQUIRED Hold a valid GMC Registration. Ideally be a Fellow or Member of the Faculty of Occupational Medicine (F/MFOM), however a recognised post graduate qualification in Occupational Medicine or Health will considered. Experience working within an Occupational Health role in public and private sectors. Experience dealing with complex case management and providing advice in relation to work on health and health on work. Possess good clinical diagnostic skills and understand the appropriate treatment practices. Knowledge of HSE and DWP guidance on fitness for work and safety at work. Ability to carry out health screening. Working understanding of relevant employment law in an occupational health context. Excellent Communication skills. Have good people skills and the ability to build relationships with our clients and their employees. Be self-confident and well organised in their daily workings. LEARNING AGREEMENT / CONTINUED PROFESSIONAL DEVELOPMENT Lifelong learning builds skills and knowledge through experiences encountered in the course of an individuals lifetime. These can be formal (such as training, counselling, tutoring, mentorship, apprenticeship or further education) or informal (experiences and situations, for example). With a qualified Occupational Health Physician, the professional qualifications and membership of the GMC encourage continued professional development (CPD) to enhance lifelong learning with new standards and legal/regulatory requirements. This learning is voluntary and self-motivated for both personal or professional reasons. The Occupational Health Physician hereby agrees that as part of continued development he/she will: Commit to and take responsibility for continued personal development. Take responsibility for maintaining evidence of continued personal development. Take responsibility for GMC obligations for continued registration. Attend all relevant training internally and externally. Share learning experiences with other team members. Discuss ones own development needs with the Line Manager/MD in order to consistently achieve best practice and continuously improve personal performance. Be willing to pursue further qualifications as deemed necessary within current legislation. Latus Group hereby agrees to conduct annual appraisals to assess achievement, aims, objectives and training requirements for revalidation. In addition, appraisals will set out the requirements for the next 12 months. The company will fund (subject to training agreement) any required courses to enable the OHP to set up, teach and train the Occupational Health Advisors and Technicians in accordance with any clinical governance programme. JBRP1_UKTJ
12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK healthcare pro click apply for full job details
Dec 07, 2025
Full time
12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK healthcare pro click apply for full job details
Job Title: IT Change Manager (Associate Vice President) Location: London (3 days on-site) Duration: 6 months (possibility for extension) Working Pattern: Full Time (40 hours per week) Rate: Circa £600/Day Join Our Dynamic Team! Are you an experienced IT Change Manager looking for an opportunity to make a significant impact in the banking and finance sector? Our client is on the hunt for a talented Associate Vice President to spearhead their IT change management initiatives. This role offers a unique chance to shape processes that drive operational excellence and compliance across the organisation. Purpose of the Role: As an IT Change Manager, you will lead the planning, coordination, and control of IT changes within the bank's technology landscape. Your expertise will ensure changes are executed with minimal risk and disruption, while adhering to internal controls and regulatory requirements. The IT Service Delivery team is a cornerstone of EMEA Technology, responsible for managing the processes and tools that enable the planning, delivery, and support of IT services. This function drives continuous improvement in IT Service Management (ITSM) practices, with a strong focus on Operational Resilience and compliance with DORA regulations Key Skills: IT Service Management or Change Management roles. Proven track record in managing end-to-end change processes within complex IT environments. Experienced with regulatory compliance (SOX, PCI-DSS, GDPR, PRA/FCA, DORA, Operational Resilience) and audit readiness. Exposure to DevOps, CI/CD pipelines, and Agile delivery models. Strong understanding of IT infrastructure, applications, and cloud environments. Proficiency in ITSM tools (e.g. ServiceNow). Knowledge of risk assessment methodologies and impact analysis. Ability to interpret metrics and reporting dashboards for continuous improvement. Leadership and facilitation skills (e.g., chairing CAB meetings). Stakeholder management and communication skills for cross-functional collaboration. Analytical and problem-solving abilities for root cause analysis and process optimisation. Attention to detail for compliance and audit requirements. Key Responsibilities: Change Governance & Execution Own and manage the end-to-end IT change management process including standard, emergency, and major changes to ensure controlled and efficient delivery of change initiatives. Chair Change Advisory Board (CAB) meetings to ensure all proposed changes are properly assessed, approved, and scheduled in alignment with business priorities. Collaborate with technical teams, business units, and risk/compliance functions to evaluate change impact and associated risks, enabling informed decision-making. Ensure changes are implemented within agreed change windows and operational readiness standards to minimize service disruption and maintain business continuity. Compliance & Risk Management Ensure all change activities comply with internal policies, audit requirements, and external regulatory standards (e.g., SOX, PCI-DSS, PRA/FCA) to maintain governance and avoid compliance breaches. Maintain accurate and auditable records of change requests, approvals, risk assessments, and implementation outcomes to provide full traceability and support regulatory and audit requirements. Monitor for unauthorized or failed changes and lead root cause analysis and remediation efforts to reduce risk exposure and prevent recurrence of incidents. Support internal and external audits by providing evidence of change governance and traceability to demonstrate compliance and strengthen organisational controls. Reporting & Continuous Improvement Track and report on change metrics, including volumes, success rates, failure trends, and SLA adherence to provide visibility and inform performance improvement initiatives. Identify opportunities to improve change processes, reduce risk, and enhance automation and efficiency to optimise change management practices and support digital transformation goals. Work closely with DevOps, Release Management, and Configuration Management teams to align change practices with Agile methodologies and CI/CD pipelines for faster, safer delivery Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL Certification (Intermediate or Expert level) with a focus on Change Management. Familiarity with COBIT and other IT governance frameworks is a plus. Compliance-related certifications (e.g., ISO 27001 Lead Implementer, CISA) are highly desirable. If you're ready to take your career to the next level and lead impactful change in a reputable banking institution, we want to hear from you! Apply Today and Shape the Future of IT Change Management! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Dec 07, 2025
Contractor
Job Title: IT Change Manager (Associate Vice President) Location: London (3 days on-site) Duration: 6 months (possibility for extension) Working Pattern: Full Time (40 hours per week) Rate: Circa £600/Day Join Our Dynamic Team! Are you an experienced IT Change Manager looking for an opportunity to make a significant impact in the banking and finance sector? Our client is on the hunt for a talented Associate Vice President to spearhead their IT change management initiatives. This role offers a unique chance to shape processes that drive operational excellence and compliance across the organisation. Purpose of the Role: As an IT Change Manager, you will lead the planning, coordination, and control of IT changes within the bank's technology landscape. Your expertise will ensure changes are executed with minimal risk and disruption, while adhering to internal controls and regulatory requirements. The IT Service Delivery team is a cornerstone of EMEA Technology, responsible for managing the processes and tools that enable the planning, delivery, and support of IT services. This function drives continuous improvement in IT Service Management (ITSM) practices, with a strong focus on Operational Resilience and compliance with DORA regulations Key Skills: IT Service Management or Change Management roles. Proven track record in managing end-to-end change processes within complex IT environments. Experienced with regulatory compliance (SOX, PCI-DSS, GDPR, PRA/FCA, DORA, Operational Resilience) and audit readiness. Exposure to DevOps, CI/CD pipelines, and Agile delivery models. Strong understanding of IT infrastructure, applications, and cloud environments. Proficiency in ITSM tools (e.g. ServiceNow). Knowledge of risk assessment methodologies and impact analysis. Ability to interpret metrics and reporting dashboards for continuous improvement. Leadership and facilitation skills (e.g., chairing CAB meetings). Stakeholder management and communication skills for cross-functional collaboration. Analytical and problem-solving abilities for root cause analysis and process optimisation. Attention to detail for compliance and audit requirements. Key Responsibilities: Change Governance & Execution Own and manage the end-to-end IT change management process including standard, emergency, and major changes to ensure controlled and efficient delivery of change initiatives. Chair Change Advisory Board (CAB) meetings to ensure all proposed changes are properly assessed, approved, and scheduled in alignment with business priorities. Collaborate with technical teams, business units, and risk/compliance functions to evaluate change impact and associated risks, enabling informed decision-making. Ensure changes are implemented within agreed change windows and operational readiness standards to minimize service disruption and maintain business continuity. Compliance & Risk Management Ensure all change activities comply with internal policies, audit requirements, and external regulatory standards (e.g., SOX, PCI-DSS, PRA/FCA) to maintain governance and avoid compliance breaches. Maintain accurate and auditable records of change requests, approvals, risk assessments, and implementation outcomes to provide full traceability and support regulatory and audit requirements. Monitor for unauthorized or failed changes and lead root cause analysis and remediation efforts to reduce risk exposure and prevent recurrence of incidents. Support internal and external audits by providing evidence of change governance and traceability to demonstrate compliance and strengthen organisational controls. Reporting & Continuous Improvement Track and report on change metrics, including volumes, success rates, failure trends, and SLA adherence to provide visibility and inform performance improvement initiatives. Identify opportunities to improve change processes, reduce risk, and enhance automation and efficiency to optimise change management practices and support digital transformation goals. Work closely with DevOps, Release Management, and Configuration Management teams to align change practices with Agile methodologies and CI/CD pipelines for faster, safer delivery Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL Certification (Intermediate or Expert level) with a focus on Change Management. Familiarity with COBIT and other IT governance frameworks is a plus. Compliance-related certifications (e.g., ISO 27001 Lead Implementer, CISA) are highly desirable. If you're ready to take your career to the next level and lead impactful change in a reputable banking institution, we want to hear from you! Apply Today and Shape the Future of IT Change Management! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Resident Services Advisor - Full-Time - Office based in Liverpool - Immediate start Your new company My client, a leading developer and regeneration specialist with offices in Liverpool and Manchester, is seeking a highly professional Resident Services Advisor to join their team on a temporary basis with the potential for permanent. Working from contemporary offices on the outskirts of Liverpool city centre, you will be joining a supportive, passionate team that values collaboration and creativity. Your new role The position is offered full-time Monday to Friday fully on site in the office. There may be some flexibility required to work an occasional Saturday with a day off in the week. Working hours are 09.00am until 17.30pm. Some of your duties will include but not limited to: Build strong relationships by acting as a liaison between contractors and residents Help new residents settle in by arranging move-ins, property tours, and answering their questions Conduct property viewings (virtual and in-person) for potential residents. Coordinate key tenancy processes like drafting agreements, renewing tenancies, and collecting holding fees Be the first point of contact for resident enquiries and any escalated issues. Manage property inventories, inspections, and updates What you'll need to succeed Possess great communication skills and have the ability to build strong working relationships Full driving licence and your own car Great eye for detail Passionate about going that extra mile. Keen to learn What you'll get in return Free parking on site Great working environment Friendly and supportive team Competitive salary Potential for temp to perm What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 07, 2025
Seasonal
Resident Services Advisor - Full-Time - Office based in Liverpool - Immediate start Your new company My client, a leading developer and regeneration specialist with offices in Liverpool and Manchester, is seeking a highly professional Resident Services Advisor to join their team on a temporary basis with the potential for permanent. Working from contemporary offices on the outskirts of Liverpool city centre, you will be joining a supportive, passionate team that values collaboration and creativity. Your new role The position is offered full-time Monday to Friday fully on site in the office. There may be some flexibility required to work an occasional Saturday with a day off in the week. Working hours are 09.00am until 17.30pm. Some of your duties will include but not limited to: Build strong relationships by acting as a liaison between contractors and residents Help new residents settle in by arranging move-ins, property tours, and answering their questions Conduct property viewings (virtual and in-person) for potential residents. Coordinate key tenancy processes like drafting agreements, renewing tenancies, and collecting holding fees Be the first point of contact for resident enquiries and any escalated issues. Manage property inventories, inspections, and updates What you'll need to succeed Possess great communication skills and have the ability to build strong working relationships Full driving licence and your own car Great eye for detail Passionate about going that extra mile. Keen to learn What you'll get in return Free parking on site Great working environment Friendly and supportive team Competitive salary Potential for temp to perm What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
12 month Maternity Cover Contract My client urgently needs a Client Care Advisor to join their busy team. As a Client Care Advisor, you'll be the first point of contact for their valued clients. You'll guide them through the initial stages of their personal injury claims, ensuring a smooth onboarding and handover to the legal teams. This role requires empathy, efficiency, and excellent communication. Key Responsibilities Handle inbound and outbound calls, including RTA onboarding calls Input and manage client data on our case management system Conduct conflict checks, MID searches, and submit claims to the MOJ portal Liaise with clients, witnesses, insurers, and internal teams Manage client documentation, rehabilitation forms, and ID verification Support fee earners with administrative tasks Assist in training new team members and contribute to team development What They're Looking For Exceptional client care and telephone skills Experience in legal, insurance, or professional services (transferable skills considered) Strong attention to detail and ability to multitask Team player with excellent interpersonal skills Comfortable working in a fast-paced environment If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. #
Dec 07, 2025
Full time
12 month Maternity Cover Contract My client urgently needs a Client Care Advisor to join their busy team. As a Client Care Advisor, you'll be the first point of contact for their valued clients. You'll guide them through the initial stages of their personal injury claims, ensuring a smooth onboarding and handover to the legal teams. This role requires empathy, efficiency, and excellent communication. Key Responsibilities Handle inbound and outbound calls, including RTA onboarding calls Input and manage client data on our case management system Conduct conflict checks, MID searches, and submit claims to the MOJ portal Liaise with clients, witnesses, insurers, and internal teams Manage client documentation, rehabilitation forms, and ID verification Support fee earners with administrative tasks Assist in training new team members and contribute to team development What They're Looking For Exceptional client care and telephone skills Experience in legal, insurance, or professional services (transferable skills considered) Strong attention to detail and ability to multitask Team player with excellent interpersonal skills Comfortable working in a fast-paced environment If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. #
Tax Assistant Develop a Broad Range of Tax Expertise Are you ready to specialise in tax and join a friendly, forward-thinking accountancy firm offering exposure to both UK and US tax? A well-established and growing accountancy practice based in the South East is looking for a Tax Assistant to join their expanding tax team. Whether you re already in tax or currently working in accounting and keen to pivot, this is a rare opportunity to gain experience across a full spectrum of tax services with full training and development support provided. What you ll be doing: Preparing Self Assessment Tax Returns for a varied client portfolio Assisting with technical research and supporting the wider tax team Contributing to client tax advice across personal and corporate tax Getting involved in US Federal Tax Return preparation (training provided) Working closely with a senior tax specialist on a variety of projects What we re looking for: Experience in practice, ideally with exposure to personal or corporate tax ATT qualified, part-qualified, or with equivalent accounting experience and a strong interest in tax Willingness to undertake technical research and develop advisory skills A proactive attitude and strong attention to detail Any exposure to US tax is a bonus, but not essential Why apply? Genuine opportunity to grow your career in both UK and US tax Training, mentoring, and professional development fully supported Supportive, team-oriented environment with a strong learning culture Competitive salary and flexible progression based on experience
Dec 07, 2025
Full time
Tax Assistant Develop a Broad Range of Tax Expertise Are you ready to specialise in tax and join a friendly, forward-thinking accountancy firm offering exposure to both UK and US tax? A well-established and growing accountancy practice based in the South East is looking for a Tax Assistant to join their expanding tax team. Whether you re already in tax or currently working in accounting and keen to pivot, this is a rare opportunity to gain experience across a full spectrum of tax services with full training and development support provided. What you ll be doing: Preparing Self Assessment Tax Returns for a varied client portfolio Assisting with technical research and supporting the wider tax team Contributing to client tax advice across personal and corporate tax Getting involved in US Federal Tax Return preparation (training provided) Working closely with a senior tax specialist on a variety of projects What we re looking for: Experience in practice, ideally with exposure to personal or corporate tax ATT qualified, part-qualified, or with equivalent accounting experience and a strong interest in tax Willingness to undertake technical research and develop advisory skills A proactive attitude and strong attention to detail Any exposure to US tax is a bonus, but not essential Why apply? Genuine opportunity to grow your career in both UK and US tax Training, mentoring, and professional development fully supported Supportive, team-oriented environment with a strong learning culture Competitive salary and flexible progression based on experience
Job Introduction An exciting opportunity has arisen to join our new Bath & North East Somerset Drug and Alcohol service. This is a vibrant new partnership delivering substance use treatment and recovery services across Bath & North East Somerset. Our partnership draws upon experience delivering substance use services in Bath & North East Somerset and nationally, with specialist knowledge around diverse local communities, and the community insight which only comes from hyper-localism. As the Clinical Lead Doctor, youll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drug and alcohol use. Turning Point offers the chance to work with many addiction specialists across the country, lending both learning and support to this role. Role Responsibility The Clinical Lead will lead the service by: Leading on all aspects of clinical governance and quality assurance, including clinical audit, clinical effectiveness and patient safety Taking a lead on service development Acting as advisor on development and implementation of policy Championing and leading research and innovation to develop new clinical guidance and service protocols Working with Turning Point colleagues nationally to optimise patient care Providing clinical supervision, training to clinical colleagues Embrace teaching of students from all aspects of the MDT They will treat the most complex patients in the service, and will: Provide expert advice to other clinicians on diagnosis, assessment and care planning, for example on complex drug interactions, comorbid drug-related physical and mental health issues, and integration of psychosocial and medical treatment Accept referrals of people with the most severe or complex needs Provide expert oversight of provision of psychosocial support, based on comprehensive knowledge of research evidence Lead introduction of innovative interventions to improve outcomes and quality of provision Undertake complex prescribing, for example injectable opioid substitution treatments, if necessary Provide liaison drug and alcohol services in acute medical and psychiatric settings and expert advice to courts Work collaboratively with all stakeholders from HM Coroners courts, probation services, Organisational Delivery Networks and others. The Ideal Candidate We are currently recruiting for an Addiction Psychiatrist, GP Specialist or a suitably experienced Speciality Doctor to work as a Clinical Lead. We are looking for an experienced doctor who can take a lead on service delivery and development. As such, both clinical experience / expertise and leadership skills are paramount. The successful candidate will need to be accredited as specialist in substance use treatment, and should either: 1. Be listed on the GMCs Specialist Register as a psychiatrist with an endorsement in addiction, with the supervision and CPD requirements this entails; OR 2. Have training, experience and supervision equivalent to this, as certified by the GMC through an appropriate Certificate of Eligibility for Specialist Registration (CESR); OR 3. Be listed on the GMCs GP Register (or appropriate equivalent) and have appropriate training, qualifications and experience OR 4.Fulfil criteria of a speciality doctor in Addictions with suitable experience to meet the demands of this role Turning Point is committed to the ongoing professional development of all our staff, and we offer regular structured supervision, a well-developed monthly CPD program and full support with appraisals and revalidations. Through joining Turning Point, you will receive a warm welcome, peer support, extensive training, regular supervision and the chance to thrive in a lively and aspirational organisation. We are looking to appoint the right candidate and can be flexible with respect to their availability the post can be full-time, part-time or a job share. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career we want to support you in every way we can with our total reward package that includes: 26 days paid holiday a year + Bank Holidays, increasing with each year of service up to 28 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employeesTurning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SM - Clinical Lead (6).pdf Apply JBRP1_UKTJ
Dec 07, 2025
Full time
Job Introduction An exciting opportunity has arisen to join our new Bath & North East Somerset Drug and Alcohol service. This is a vibrant new partnership delivering substance use treatment and recovery services across Bath & North East Somerset. Our partnership draws upon experience delivering substance use services in Bath & North East Somerset and nationally, with specialist knowledge around diverse local communities, and the community insight which only comes from hyper-localism. As the Clinical Lead Doctor, youll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drug and alcohol use. Turning Point offers the chance to work with many addiction specialists across the country, lending both learning and support to this role. Role Responsibility The Clinical Lead will lead the service by: Leading on all aspects of clinical governance and quality assurance, including clinical audit, clinical effectiveness and patient safety Taking a lead on service development Acting as advisor on development and implementation of policy Championing and leading research and innovation to develop new clinical guidance and service protocols Working with Turning Point colleagues nationally to optimise patient care Providing clinical supervision, training to clinical colleagues Embrace teaching of students from all aspects of the MDT They will treat the most complex patients in the service, and will: Provide expert advice to other clinicians on diagnosis, assessment and care planning, for example on complex drug interactions, comorbid drug-related physical and mental health issues, and integration of psychosocial and medical treatment Accept referrals of people with the most severe or complex needs Provide expert oversight of provision of psychosocial support, based on comprehensive knowledge of research evidence Lead introduction of innovative interventions to improve outcomes and quality of provision Undertake complex prescribing, for example injectable opioid substitution treatments, if necessary Provide liaison drug and alcohol services in acute medical and psychiatric settings and expert advice to courts Work collaboratively with all stakeholders from HM Coroners courts, probation services, Organisational Delivery Networks and others. The Ideal Candidate We are currently recruiting for an Addiction Psychiatrist, GP Specialist or a suitably experienced Speciality Doctor to work as a Clinical Lead. We are looking for an experienced doctor who can take a lead on service delivery and development. As such, both clinical experience / expertise and leadership skills are paramount. The successful candidate will need to be accredited as specialist in substance use treatment, and should either: 1. Be listed on the GMCs Specialist Register as a psychiatrist with an endorsement in addiction, with the supervision and CPD requirements this entails; OR 2. Have training, experience and supervision equivalent to this, as certified by the GMC through an appropriate Certificate of Eligibility for Specialist Registration (CESR); OR 3. Be listed on the GMCs GP Register (or appropriate equivalent) and have appropriate training, qualifications and experience OR 4.Fulfil criteria of a speciality doctor in Addictions with suitable experience to meet the demands of this role Turning Point is committed to the ongoing professional development of all our staff, and we offer regular structured supervision, a well-developed monthly CPD program and full support with appraisals and revalidations. Through joining Turning Point, you will receive a warm welcome, peer support, extensive training, regular supervision and the chance to thrive in a lively and aspirational organisation. We are looking to appoint the right candidate and can be flexible with respect to their availability the post can be full-time, part-time or a job share. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career we want to support you in every way we can with our total reward package that includes: 26 days paid holiday a year + Bank Holidays, increasing with each year of service up to 28 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employeesTurning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SM - Clinical Lead (6).pdf Apply JBRP1_UKTJ
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a UK Regional Market Lead - Technical Product Management (TPM) to join our growing team. This is a senior leadership role responsible for overseeing all TPMs within a designated region. This role acts as the strategic and technical anchor for the region, ensuring alignment between global technology strategy and regional business priorities. The Regional Lead is expected to deeply understand the regional business landscape, systems architecture, and stakeholder dynamics, serving as both a subject matter expert and a trusted advisor. Day to Day You'll Be: Regional TPM Leadership Lead, mentor, and manage TPMs embedded across product lines and market initiatives within the region. Drive consistency in TPM practices, delivery excellence, and platform maturity across regional teams. Business Pulse & Strategic Alignment Maintain a deep understanding of the region's business priorities, regulatory environment, and customer needs. Translate regional business goals into actionable technical strategies and execution plans. Architecture & Systems Expertise Act as the regional SME for systems, platforms, and architecture. Partner with engineering and architecture teams to ensure scalable, secure, and regionally optimized solutions. Stakeholder Influence & Advocacy Build strong relationships with regional business leaders, CIOs, and external partners. Represent the region in global forums, advocating for regional needs, constraints, and innovations. Execution Oversight Ensure TPMs are driving outcome-focused delivery across platforms and services. Monitor delivery progress, unblock dependencies, and escalate risks as needed. Communication & Visibility Establish transparent communication channels between regional TPMs and global leadership. Provide regular updates on regional delivery health, business impact, and technical challenges. Essential Skills & Experience: Track record years of experience in product management, technical delivery, or enterprise architecture roles. Prior experience in regional leadership or market-facing roles preferred. Proven track record of managing TPMs or similar roles across multiple product lines. Deep understanding of enterprise systems, data platforms, and integration patterns. Experience in managing cross-functional technical teams and complex delivery environments. Strategic thinker with strong business acumen and regional market awareness. Influential communicator with proven stakeholder management and negotiation skills. Collaborative leader with a bias for action and outcome orientation. Strong track-record in product management, technical delivery, or enterprise architecture roles. Prior experience in regional leadership or market-facing roles preferred. Proven track record of managing TPMs or similar roles across multiple product lines. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Manager, Product Management
Dec 07, 2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a UK Regional Market Lead - Technical Product Management (TPM) to join our growing team. This is a senior leadership role responsible for overseeing all TPMs within a designated region. This role acts as the strategic and technical anchor for the region, ensuring alignment between global technology strategy and regional business priorities. The Regional Lead is expected to deeply understand the regional business landscape, systems architecture, and stakeholder dynamics, serving as both a subject matter expert and a trusted advisor. Day to Day You'll Be: Regional TPM Leadership Lead, mentor, and manage TPMs embedded across product lines and market initiatives within the region. Drive consistency in TPM practices, delivery excellence, and platform maturity across regional teams. Business Pulse & Strategic Alignment Maintain a deep understanding of the region's business priorities, regulatory environment, and customer needs. Translate regional business goals into actionable technical strategies and execution plans. Architecture & Systems Expertise Act as the regional SME for systems, platforms, and architecture. Partner with engineering and architecture teams to ensure scalable, secure, and regionally optimized solutions. Stakeholder Influence & Advocacy Build strong relationships with regional business leaders, CIOs, and external partners. Represent the region in global forums, advocating for regional needs, constraints, and innovations. Execution Oversight Ensure TPMs are driving outcome-focused delivery across platforms and services. Monitor delivery progress, unblock dependencies, and escalate risks as needed. Communication & Visibility Establish transparent communication channels between regional TPMs and global leadership. Provide regular updates on regional delivery health, business impact, and technical challenges. Essential Skills & Experience: Track record years of experience in product management, technical delivery, or enterprise architecture roles. Prior experience in regional leadership or market-facing roles preferred. Proven track record of managing TPMs or similar roles across multiple product lines. Deep understanding of enterprise systems, data platforms, and integration patterns. Experience in managing cross-functional technical teams and complex delivery environments. Strategic thinker with strong business acumen and regional market awareness. Influential communicator with proven stakeholder management and negotiation skills. Collaborative leader with a bias for action and outcome orientation. Strong track-record in product management, technical delivery, or enterprise architecture roles. Prior experience in regional leadership or market-facing roles preferred. Proven track record of managing TPMs or similar roles across multiple product lines. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Manager, Product Management
Space 8 Recruitment are proud to be partnering this growing Accountancy practice to find a Junior Accountant (with full study support). Who are they? This Accountancy Practice has been established for almost 50 years and continues to thrive and grow, adopting a cutting-edge approach to accounting and advisory services. They are thoroughly modern and from their Head Quarters in Coventry they offer the services of over 45 members of staff who deliver robust tax and accounting strategies to their growing client portfolio. The Role: This is an opportunity to fast-track your accounting career with a firm who invest in their people through quality training and their internal academy. Responsibilities will include; Assistance with preparation of year end accounts, company tax returns, individual tax returns, VAT returns etc. Assistance with preparation of monthly management reports Provide excellent service to clients by supporting and answering queries. Cashflow forecasting and other project work. What are we looking for Desire and ability to complete ACCA/ACA High academic achievement to date Must be based locally to Coventry & be entitled to work in the UK without sponsorship What are they offering? Generous base salary Full study support Company car or car allowance option (after qualifying period in the role). Free quality lunch provided each day 30 Days Holiday (incl. bank holidays). Flexible working hours Profit share scheme (after qualifying period in the role) Medical insurance (after qualifying period in the role) Reward Lunches Team Building days A vibrant team environment Excellent career progression Apply now to be considered. We regret that if you haven't heard from us in a few days then your application has been unsuccessful.
Dec 07, 2025
Full time
Space 8 Recruitment are proud to be partnering this growing Accountancy practice to find a Junior Accountant (with full study support). Who are they? This Accountancy Practice has been established for almost 50 years and continues to thrive and grow, adopting a cutting-edge approach to accounting and advisory services. They are thoroughly modern and from their Head Quarters in Coventry they offer the services of over 45 members of staff who deliver robust tax and accounting strategies to their growing client portfolio. The Role: This is an opportunity to fast-track your accounting career with a firm who invest in their people through quality training and their internal academy. Responsibilities will include; Assistance with preparation of year end accounts, company tax returns, individual tax returns, VAT returns etc. Assistance with preparation of monthly management reports Provide excellent service to clients by supporting and answering queries. Cashflow forecasting and other project work. What are we looking for Desire and ability to complete ACCA/ACA High academic achievement to date Must be based locally to Coventry & be entitled to work in the UK without sponsorship What are they offering? Generous base salary Full study support Company car or car allowance option (after qualifying period in the role). Free quality lunch provided each day 30 Days Holiday (incl. bank holidays). Flexible working hours Profit share scheme (after qualifying period in the role) Medical insurance (after qualifying period in the role) Reward Lunches Team Building days A vibrant team environment Excellent career progression Apply now to be considered. We regret that if you haven't heard from us in a few days then your application has been unsuccessful.
About Dandara Dandara is a long-established and award-winning housebuilder with deep roots on the Isle of Man. For over 30 years, we've built a reputation for quality, innovation and customer satisfaction, delivering thousands of homes and creating developments our communities are proud of. Our people are at the centre of our success, and we are committed to supporting their growth and development. We are now looking for a motivated and ambitious individual to join our Sales team as a Trainee New Home Sales Consultant. About the Role This is an ideal opportunity for someone looking to start a career in new homes sales. As a Trainee New Homes Sales Consultant, you will undergo a structured 12-month development programme designed to equip you with the knowledge, skills and confidence to become an expert in guiding customers through the exciting journey of buying a new home. There will be a need for weekend working so you'll work 5 days of the week on a rota with 2 days off on a rota. On successful completion of the programme, you will have the opportunity to progress into a full Sales Consultant position, taking on greater responsibility and playing a key role in delivering outstanding results across our developments. Reporting to the Head of Sales, you will play a key role in creating positive first impressions, delivering exceptional service, and supporting customers throughout the buying process. You will learn every stage of new homes sales - from initial enquiry through to reservation, conveyancing, home demonstration and handover. What you will do Training & Development Follow a structured 12-month trainee schedule, with regular 1:1 reviews to assess progress and identify development needs. Gain a comprehensive understanding of Dandara homes, construction processes, local market conditions, and unique selling points. Customer Experience & Sales Progression Provide a warm, professional welcome to all prospective customers, delivering a first-class customer experience from enquiry to completion. Proactively approach new prospects, maintain accurate visitor records and follow up all leads using our sophisticated CRM system. Learn the full conveyancing journey and support plot progression to ensure exchange deadlines are met. Take customer reservations, complete all associated paperwork accurately and efficiently, and ensure customers fully understand both the financial and legal aspects of their purchase. Stakeholder & Partner Liaison Build and maintain strong working relationships with advocates, estate agents, valuers, mortgage lenders and financial advisors. Compliance & Site Responsibilities Ensure full adherence to Dandara Health & Safety and Personal Safety policies. Ensure all visitors are aware of PPE requirements when entering construction areas. Participate in weekly sales-build meetings, collaborating closely with construction teams to support customer satisfaction and successful handovers. Customer Handover & Aftercare Complete home demonstration training and support with customer demonstrations. Deliver 5-star handover experiences, ensuring customers feel supported, informed and delighted at every stage of their journey. What you will have We're looking for someone who is passionate about delivering outstanding customer service and eager to build a successful career in new homes sales. Essential Skills & Attributes A positive, enthusiastic and proactive approach. Excellent verbal and written communication skills. Strong organisational abilities and attention to detail. Confidence in dealing with customers, partners and colleagues. Ability to work well within a team and build strong relationships. A solution-focused mindset with the resilience to overcome challenges. Full UK Driving Licence. Desirable Experience in a customer-facing or sales environment (not essential - full training provided). What's in it for you A structured career pathway with clear progression for successful trainees. Award-winning training and development, ensuring you are fully supported throughout your journey. A collaborative, people-focused culture where your ideas and contributions are valued. The chance to work for a business with strong roots on the Isle of Man and a long-standing reputation for quality and excellence. Employee benefits including competitive salary & commission, car allowance, private medical insurance, life assurance, and career development opportunities. The pride of helping customers find their dream home while delivering a truly 5-star experience. JBRP1_UKTJ
Dec 07, 2025
Full time
About Dandara Dandara is a long-established and award-winning housebuilder with deep roots on the Isle of Man. For over 30 years, we've built a reputation for quality, innovation and customer satisfaction, delivering thousands of homes and creating developments our communities are proud of. Our people are at the centre of our success, and we are committed to supporting their growth and development. We are now looking for a motivated and ambitious individual to join our Sales team as a Trainee New Home Sales Consultant. About the Role This is an ideal opportunity for someone looking to start a career in new homes sales. As a Trainee New Homes Sales Consultant, you will undergo a structured 12-month development programme designed to equip you with the knowledge, skills and confidence to become an expert in guiding customers through the exciting journey of buying a new home. There will be a need for weekend working so you'll work 5 days of the week on a rota with 2 days off on a rota. On successful completion of the programme, you will have the opportunity to progress into a full Sales Consultant position, taking on greater responsibility and playing a key role in delivering outstanding results across our developments. Reporting to the Head of Sales, you will play a key role in creating positive first impressions, delivering exceptional service, and supporting customers throughout the buying process. You will learn every stage of new homes sales - from initial enquiry through to reservation, conveyancing, home demonstration and handover. What you will do Training & Development Follow a structured 12-month trainee schedule, with regular 1:1 reviews to assess progress and identify development needs. Gain a comprehensive understanding of Dandara homes, construction processes, local market conditions, and unique selling points. Customer Experience & Sales Progression Provide a warm, professional welcome to all prospective customers, delivering a first-class customer experience from enquiry to completion. Proactively approach new prospects, maintain accurate visitor records and follow up all leads using our sophisticated CRM system. Learn the full conveyancing journey and support plot progression to ensure exchange deadlines are met. Take customer reservations, complete all associated paperwork accurately and efficiently, and ensure customers fully understand both the financial and legal aspects of their purchase. Stakeholder & Partner Liaison Build and maintain strong working relationships with advocates, estate agents, valuers, mortgage lenders and financial advisors. Compliance & Site Responsibilities Ensure full adherence to Dandara Health & Safety and Personal Safety policies. Ensure all visitors are aware of PPE requirements when entering construction areas. Participate in weekly sales-build meetings, collaborating closely with construction teams to support customer satisfaction and successful handovers. Customer Handover & Aftercare Complete home demonstration training and support with customer demonstrations. Deliver 5-star handover experiences, ensuring customers feel supported, informed and delighted at every stage of their journey. What you will have We're looking for someone who is passionate about delivering outstanding customer service and eager to build a successful career in new homes sales. Essential Skills & Attributes A positive, enthusiastic and proactive approach. Excellent verbal and written communication skills. Strong organisational abilities and attention to detail. Confidence in dealing with customers, partners and colleagues. Ability to work well within a team and build strong relationships. A solution-focused mindset with the resilience to overcome challenges. Full UK Driving Licence. Desirable Experience in a customer-facing or sales environment (not essential - full training provided). What's in it for you A structured career pathway with clear progression for successful trainees. Award-winning training and development, ensuring you are fully supported throughout your journey. A collaborative, people-focused culture where your ideas and contributions are valued. The chance to work for a business with strong roots on the Isle of Man and a long-standing reputation for quality and excellence. Employee benefits including competitive salary & commission, car allowance, private medical insurance, life assurance, and career development opportunities. The pride of helping customers find their dream home while delivering a truly 5-star experience. JBRP1_UKTJ
Job Title: Dynamics 365 Business Central Functional Consultant Location: Specify: Hybrid / Remote / Onsite + City Employment Type: Full-time Permanent About the Role: We are looking for a Dynamics 365 Business Central Functional Consultant to join our growing team at Partner Name . As a trusted Microsoft Partner, we deliver high-quality solutions to clients across multiple industries. You will play a key role in implementing and optimizing Business Central for our customers, ensuring projects are delivered on time and to the highest standard. Key Responsibilities: Work with clients to gather requirements, analyze business processes, and design solutions in D365 Business Central. Configure and customize BC to meet client needs, ensuring best practices and compliance. Support full project lifecycle: workshops, documentation, configuration, testing, training, and go-live. Collaborate with technical teams for integrations and extensions. Provide ongoing support and advisory services to clients post-implementation. Maintain strong relationships with clients and act as a trusted advisor. Required Skills & Experience: 3+ years experience with Dynamics NAV / D365 Business Central. Strong understanding of core BC modules (Finance, Inventory, Sales, Purchasing). Experience in requirements gathering and solution design. Excellent communication and stakeholder management skills. Ability to manage multiple projects and priorities. Desirable: Exposure to manufacturing, warehousing, or supply chain processes. Knowledge of Power Platform and integrations. Previous experience working for a Microsoft Partner. Familiarity with Agile methodologies. What We Offer: Competitive salary and benefits. Opportunity to work on diverse projects across industries. Professional development and Microsoft certifications. Collaborative, supportive team environment.
Dec 07, 2025
Full time
Job Title: Dynamics 365 Business Central Functional Consultant Location: Specify: Hybrid / Remote / Onsite + City Employment Type: Full-time Permanent About the Role: We are looking for a Dynamics 365 Business Central Functional Consultant to join our growing team at Partner Name . As a trusted Microsoft Partner, we deliver high-quality solutions to clients across multiple industries. You will play a key role in implementing and optimizing Business Central for our customers, ensuring projects are delivered on time and to the highest standard. Key Responsibilities: Work with clients to gather requirements, analyze business processes, and design solutions in D365 Business Central. Configure and customize BC to meet client needs, ensuring best practices and compliance. Support full project lifecycle: workshops, documentation, configuration, testing, training, and go-live. Collaborate with technical teams for integrations and extensions. Provide ongoing support and advisory services to clients post-implementation. Maintain strong relationships with clients and act as a trusted advisor. Required Skills & Experience: 3+ years experience with Dynamics NAV / D365 Business Central. Strong understanding of core BC modules (Finance, Inventory, Sales, Purchasing). Experience in requirements gathering and solution design. Excellent communication and stakeholder management skills. Ability to manage multiple projects and priorities. Desirable: Exposure to manufacturing, warehousing, or supply chain processes. Knowledge of Power Platform and integrations. Previous experience working for a Microsoft Partner. Familiarity with Agile methodologies. What We Offer: Competitive salary and benefits. Opportunity to work on diverse projects across industries. Professional development and Microsoft certifications. Collaborative, supportive team environment.
Thrive Trowbridge are delighted to be working with a growing financial planning practice who are looking to recruit a Financial Services Administrator to support their vibrant team on a permanent basis. What you will be doing: Supporting the Paraplanners and Advisors, you will collate and organise client policy information. In addition, you will be responsible for : General correspondence with both clients and policy providers Submitting any new business on behalf of clients Facilitating the annual review process for clients Processing new client information in preparation for their first report meeting Preparation of client reports What you will need in order to succeed: Previous experience working within financial services within pensions / investment or insurance essential A background supporting an IFA or technical experience within a financial services organisation First rate communication skills face to face, over the phone and email Excellent attention to detail and ability to work to deadlines and under pressure RO1, CF1, FA1 or equivalent would also be beneficial A good range of IT skills What you will receive in return: To £31,000 per annum (DOE) Quarterly Bonus scheme (based on company and personal performance) Excellent benefits including health cover Monday to Friday - 37.5 hours per week 100% office based Training and support within this successful and expanding firm What you need to do next: If you are interested in being considered for this position then please email co.uk Thrive Group are acting as an employment business in relationship to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. PRMSTH JBRP1_UKTJ
Dec 07, 2025
Full time
Thrive Trowbridge are delighted to be working with a growing financial planning practice who are looking to recruit a Financial Services Administrator to support their vibrant team on a permanent basis. What you will be doing: Supporting the Paraplanners and Advisors, you will collate and organise client policy information. In addition, you will be responsible for : General correspondence with both clients and policy providers Submitting any new business on behalf of clients Facilitating the annual review process for clients Processing new client information in preparation for their first report meeting Preparation of client reports What you will need in order to succeed: Previous experience working within financial services within pensions / investment or insurance essential A background supporting an IFA or technical experience within a financial services organisation First rate communication skills face to face, over the phone and email Excellent attention to detail and ability to work to deadlines and under pressure RO1, CF1, FA1 or equivalent would also be beneficial A good range of IT skills What you will receive in return: To £31,000 per annum (DOE) Quarterly Bonus scheme (based on company and personal performance) Excellent benefits including health cover Monday to Friday - 37.5 hours per week 100% office based Training and support within this successful and expanding firm What you need to do next: If you are interested in being considered for this position then please email co.uk Thrive Group are acting as an employment business in relationship to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. PRMSTH JBRP1_UKTJ
Thrive Trowbridge are delighted to be working with a growing financial planning practice who are looking to recruit a Financial Services Administrator to support their vibrant team on a permanent basis. What you will be doing: Supporting the Paraplanners and Advisors, you will collate and organise client policy information. In addition, you will be responsible for : General correspondence with both clients and policy providers Submitting any new business on behalf of clients Facilitating the annual review process for clients Processing new client information in preparation for their first report meeting Preparation of client reports What you will need in order to succeed: Previous experience working within financial services within pensions / investment or insurance essential A background supporting an IFA or technical experience within a financial services organisation First rate communication skills face to face, over the phone and email Excellent attention to detail and ability to work to deadlines and under pressure RO1, CF1, FA1 or equivalent would also be beneficial A good range of IT skills What you will receive in return: To £31,000 per annum (DOE) Quarterly Bonus scheme (based on company and personal performance) Excellent benefits including health cover Monday to Friday - 37.5 hours per week 100% office based Training and support within this successful and expanding firm What you need to do next: If you are interested in being considered for this position then please email co.uk Thrive Group are acting as an employment business in relationship to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. PRMSTH JBRP1_UKTJ
Dec 07, 2025
Full time
Thrive Trowbridge are delighted to be working with a growing financial planning practice who are looking to recruit a Financial Services Administrator to support their vibrant team on a permanent basis. What you will be doing: Supporting the Paraplanners and Advisors, you will collate and organise client policy information. In addition, you will be responsible for : General correspondence with both clients and policy providers Submitting any new business on behalf of clients Facilitating the annual review process for clients Processing new client information in preparation for their first report meeting Preparation of client reports What you will need in order to succeed: Previous experience working within financial services within pensions / investment or insurance essential A background supporting an IFA or technical experience within a financial services organisation First rate communication skills face to face, over the phone and email Excellent attention to detail and ability to work to deadlines and under pressure RO1, CF1, FA1 or equivalent would also be beneficial A good range of IT skills What you will receive in return: To £31,000 per annum (DOE) Quarterly Bonus scheme (based on company and personal performance) Excellent benefits including health cover Monday to Friday - 37.5 hours per week 100% office based Training and support within this successful and expanding firm What you need to do next: If you are interested in being considered for this position then please email co.uk Thrive Group are acting as an employment business in relationship to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. PRMSTH JBRP1_UKTJ
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set o click apply for full job details
Dec 07, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set o click apply for full job details
