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Loss Adjuster
Marley Risk Consultants Limited
LossAdjuster MarleyRiskConsultantsLtdareproudtobethedifferenceinlatentdefectinsurance, providingcomprehensiveservicestoensuretheverybestresultsforallstakeholders. Establishedin2013,wehaveofficesinShrewsbury,LondonandCheltenhamandare goingthroughaperiodofgrowthtomeettheneedsofourexpandingclientbase. WeareseekinganexperiencedLossAdjustertoinvestigateaportfolioofLatentDefect Claimsonbothadelegatedandretainedauthoritybasis.Thepositionwouldalsosuitan experiencedBuildingSurveyorskilledinresidentialbuildingsclaims/defectdiagnosis/buildingpathology.Youwillbehomebasedandareexpectedtotraveltositesthroughout theUK. JobLocation: Hybrid working covering London JobType: Full-time(Mon-Fri). KeyActivities: Undertake loss adjusting services on an allocated portfolio of Latent Defect Insurance Claims, ensuring that all tasks are completed efficiently and effectively. Attend site visits / on-site meetings to investigate causation and cover. Review reports and gather information as required to fully investigate each claim. Liaise with other industry professionals, such as Surveyors, Engineers, Solicitors and Insurers to discuss claims, agree investigation strategies, advising on liability and costs and making appropriate recommendations with regards to policy liability and claims handing strategy. Manage your diary to ensure optimum use of time and resources, meeting all agreed deadlines. Update Claims Management Portal System to ensure all loss adjusting records are accurate and complete, and all data securely stored following appropriate guidelines. Periodically attend team meetings at Shrewsbury head office. Perform other tasks as reasonably required by Senior Management. Participate in any internal or external training as required, including high level CII/CILA qualifications. The company will cover the cost of all training fees but reserves the right to claim back some or all the costs should you leave the company within a certain timeframe (as stipulated in your contract of employment). Manage inbound and outbound calls, emails and letters with insurers, policyholders, fellow professionals and industry specialists. Liaise with policyholders and experts to ensure accurate and timely settlement of claims. Identify and assist in pursuing recoveries and liaise with legal advisors. Ensure customers are treated fairly in line with policy terms and conditions, abiding by all relevant legal requirements, industry guidelines and company standards. On occasion, opportunities may arise to join other Loss Adjusters and/or Claims Handler on site visits across the UK. Actively participate in team discussions to highlight issues and promote group learning. Perform other tasks as reasonably required by Senior Management. Skills and Experience required: Experience in managing construction claims, including simple and complex claims. Ideally you will have experience of latent defects insurance for new builds, conversions and self builds. We will also consider candidates with a background in residential building surveying, building pathology, defect diagnosis, subsidence claims, general insurance buildings work or other related fields. Experience of IT systems including MS Word, Excel, Outlook and Teams. Experience of Claims Management Portal Systems, specific training on company systems will be given as required. Strong verbal and written communication skills. Strong understanding of building regulations, construction law, insurance law and their practical applications in the industry. Able to quickly build positive and effective relationships with internal and external stakeholders. Well organised with excellent time management skills. Excellent attention to detail and high levels of accuracy. Confident working independently under instruction. ACII/ ACILA / MRICS / MCIOB / MCABE qualified. Chartered qualifications desirable; however, candidates holding lower level grades with the above bodies will also be considered. Bachelors degree (preferred) Qualifications and/or experience in either Building surveying or Building Control roles would be advantageous. Valid UK driving licence and willingness to travel as required. This may involve occasional overnight stays, depending on site location. Benefits: Enhancedcompanypension. Individualperformancebonus. Carallowance. Reimbursementofwork-relatedexpenses. Companymobilephone. Cycletoworkscheme. Techscheme. Lifeinsurance(followingsuccessfulcompletionofprobationaryperiod). Privatemedicalinsurance(followingsuccessfulcompletionofprobationaryperiod). Flexibleworking. EVchargingpoints(whereavailable). Employeeassistanceprogramme. Freegymmembership. JBRP1_UKTJ
Dec 07, 2025
Full time
LossAdjuster MarleyRiskConsultantsLtdareproudtobethedifferenceinlatentdefectinsurance, providingcomprehensiveservicestoensuretheverybestresultsforallstakeholders. Establishedin2013,wehaveofficesinShrewsbury,LondonandCheltenhamandare goingthroughaperiodofgrowthtomeettheneedsofourexpandingclientbase. WeareseekinganexperiencedLossAdjustertoinvestigateaportfolioofLatentDefect Claimsonbothadelegatedandretainedauthoritybasis.Thepositionwouldalsosuitan experiencedBuildingSurveyorskilledinresidentialbuildingsclaims/defectdiagnosis/buildingpathology.Youwillbehomebasedandareexpectedtotraveltositesthroughout theUK. JobLocation: Hybrid working covering London JobType: Full-time(Mon-Fri). KeyActivities: Undertake loss adjusting services on an allocated portfolio of Latent Defect Insurance Claims, ensuring that all tasks are completed efficiently and effectively. Attend site visits / on-site meetings to investigate causation and cover. Review reports and gather information as required to fully investigate each claim. Liaise with other industry professionals, such as Surveyors, Engineers, Solicitors and Insurers to discuss claims, agree investigation strategies, advising on liability and costs and making appropriate recommendations with regards to policy liability and claims handing strategy. Manage your diary to ensure optimum use of time and resources, meeting all agreed deadlines. Update Claims Management Portal System to ensure all loss adjusting records are accurate and complete, and all data securely stored following appropriate guidelines. Periodically attend team meetings at Shrewsbury head office. Perform other tasks as reasonably required by Senior Management. Participate in any internal or external training as required, including high level CII/CILA qualifications. The company will cover the cost of all training fees but reserves the right to claim back some or all the costs should you leave the company within a certain timeframe (as stipulated in your contract of employment). Manage inbound and outbound calls, emails and letters with insurers, policyholders, fellow professionals and industry specialists. Liaise with policyholders and experts to ensure accurate and timely settlement of claims. Identify and assist in pursuing recoveries and liaise with legal advisors. Ensure customers are treated fairly in line with policy terms and conditions, abiding by all relevant legal requirements, industry guidelines and company standards. On occasion, opportunities may arise to join other Loss Adjusters and/or Claims Handler on site visits across the UK. Actively participate in team discussions to highlight issues and promote group learning. Perform other tasks as reasonably required by Senior Management. Skills and Experience required: Experience in managing construction claims, including simple and complex claims. Ideally you will have experience of latent defects insurance for new builds, conversions and self builds. We will also consider candidates with a background in residential building surveying, building pathology, defect diagnosis, subsidence claims, general insurance buildings work or other related fields. Experience of IT systems including MS Word, Excel, Outlook and Teams. Experience of Claims Management Portal Systems, specific training on company systems will be given as required. Strong verbal and written communication skills. Strong understanding of building regulations, construction law, insurance law and their practical applications in the industry. Able to quickly build positive and effective relationships with internal and external stakeholders. Well organised with excellent time management skills. Excellent attention to detail and high levels of accuracy. Confident working independently under instruction. ACII/ ACILA / MRICS / MCIOB / MCABE qualified. Chartered qualifications desirable; however, candidates holding lower level grades with the above bodies will also be considered. Bachelors degree (preferred) Qualifications and/or experience in either Building surveying or Building Control roles would be advantageous. Valid UK driving licence and willingness to travel as required. This may involve occasional overnight stays, depending on site location. Benefits: Enhancedcompanypension. Individualperformancebonus. Carallowance. Reimbursementofwork-relatedexpenses. Companymobilephone. Cycletoworkscheme. Techscheme. Lifeinsurance(followingsuccessfulcompletionofprobationaryperiod). Privatemedicalinsurance(followingsuccessfulcompletionofprobationaryperiod). Flexibleworking. EVchargingpoints(whereavailable). Employeeassistanceprogramme. Freegymmembership. JBRP1_UKTJ
Occupational Health Physician
Latus Group UK Ltd Cardiff, South Glamorgan
The post holder will contribute to our Occupational Health and Well-being Service and play a key role in the ongoing development of our company and service provision for clients. This role involves interacting with key clients alongside the delivery of occupational health services to these clients. In addition, the post holder willact as clinical lead, as a consultant supporting the remainder clinical staff for nominated clients. The role includes improving quality and safety standards, delivery of targets, service modernisation, cost reduction programme, governance and risk. This role is aperipateticrole so you may be required to travel to sites and locations within an area to complete work. GENERAL RESPONSIBILTIES Act as a clinical lead, offering support and assisting with training of the Occupational Health Advisors and Occupational Health Technicians. Sharing information about quality improvement and patient safety within the practice team. Dealing with complex case management and being the responsible for escalated case work from the Occupational Health Advisors and Occupational Health Technicians. Assess the fitness of workers for specific tasks, ensuring a satisfactory fit between person and job, recommending suitable adjustments to enable a person to undertake the work they have been selected to perform safely and effectively, considering any health issues or disabilities they may have. Monitor the health of workers who are potentially exposed to hazards at work through health surveillance programmes. advise employees and employers regarding work-related health issues. Assess potential cases of occupational injuries and illness; investigating, managing and reporting individual cases appropriately and establishing if this is a single case or if there is wider incidence. Manage immunisation programmes for workplace biological hazards and for business travellers. Work with employers to promote best practice in physical and mental health in the workplace to help prevent sick leave. Visit the workplace and advise on the provision of safe and healthy conditions by informed scientific assessment of the physical and psychological aspects of the working environment. Case manage workers who are on sick leave, working with other health professionals to ensure the earliest return of functional capacity and return to work. Recommend suitable alternate work in circumstances where a worker cannot perform their normal job, either temporarily or on a permanent basis because of a health problem. Determine whether employees satisfy the medical criteria for ill health retirement under the terms of the relevant pension fund rules. Ensure people have the necessary health information to undertake their work safely and to improve their own health. Analyse data from surveillance programmes using sound epidemiological methods to identify trends in worker health and recommend any remedial measures necessary to improve worker health. Promote compliance with relevant health and safety legislation. Help develop policies, practices and cultures that promote and maintain the physical, mental and social wellbeing of all workers. Ensure targets and KPIs are met whilst maintaining Company protocols and workplace rules and procedures. Actively support and promote the ELAS group of companies and all its policies including Equal Opportunities. SKILLS/EXPERIENCE REQUIRED Hold a valid GMC Registration. Ideally be a Fellow or Member of the Faculty of Occupational Medicine (F/MFOM), however a recognised post graduate qualification in Occupational Medicine or Health will considered. Experience working within an Occupational Health role in public and private sectors. Experience dealing with complex case management and providing advice in relation to work on health and health on work. Possess good clinical diagnostic skills and understand the appropriate treatment practices. Knowledge of HSE and DWP guidance on fitness for work and safety at work. Ability to carry out health screening. Working understanding of relevant employment law in an occupational health context. Excellent Communication skills. Have good people skills and the ability to build relationships with our clients and their employees. Be self-confident and well organised in their daily workings. LEARNING AGREEMENT / CONTINUED PROFESSIONAL DEVELOPMENT Lifelong learning builds skills and knowledge through experiences encountered in the course of an individuals lifetime. These can be formal (such as training, counselling, tutoring, mentorship, apprenticeship or further education) or informal (experiences and situations, for example). With a qualified Occupational Health Physician, the professional qualifications and membership of the GMC encourage continued professional development (CPD) to enhance lifelong learning with new standards and legal/regulatory requirements. This learning is voluntary and self-motivated for both personal or professional reasons. The Occupational Health Physician hereby agrees that as part of continued development he/she will: Commit to and take responsibility for continued personal development. Take responsibility for maintaining evidence of continued personal development. Take responsibility for GMC obligations for continued registration. Attend all relevant training internally and externally. Share learning experiences with other team members. Discuss ones own development needs with the Line Manager/MD in order to consistently achieve best practice and continuously improve personal performance. Be willing to pursue further qualifications as deemed necessary within current legislation. Latus Group hereby agrees to conduct annual appraisals to assess achievement, aims, objectives and training requirements for revalidation. In addition, appraisals will set out the requirements for the next 12 months. The company will fund (subject to training agreement) any required courses to enable the OHP to set up, teach and train the Occupational Health Advisors and Technicians in accordance with any clinical governance programme. JBRP1_UKTJ
Dec 07, 2025
Full time
The post holder will contribute to our Occupational Health and Well-being Service and play a key role in the ongoing development of our company and service provision for clients. This role involves interacting with key clients alongside the delivery of occupational health services to these clients. In addition, the post holder willact as clinical lead, as a consultant supporting the remainder clinical staff for nominated clients. The role includes improving quality and safety standards, delivery of targets, service modernisation, cost reduction programme, governance and risk. This role is aperipateticrole so you may be required to travel to sites and locations within an area to complete work. GENERAL RESPONSIBILTIES Act as a clinical lead, offering support and assisting with training of the Occupational Health Advisors and Occupational Health Technicians. Sharing information about quality improvement and patient safety within the practice team. Dealing with complex case management and being the responsible for escalated case work from the Occupational Health Advisors and Occupational Health Technicians. Assess the fitness of workers for specific tasks, ensuring a satisfactory fit between person and job, recommending suitable adjustments to enable a person to undertake the work they have been selected to perform safely and effectively, considering any health issues or disabilities they may have. Monitor the health of workers who are potentially exposed to hazards at work through health surveillance programmes. advise employees and employers regarding work-related health issues. Assess potential cases of occupational injuries and illness; investigating, managing and reporting individual cases appropriately and establishing if this is a single case or if there is wider incidence. Manage immunisation programmes for workplace biological hazards and for business travellers. Work with employers to promote best practice in physical and mental health in the workplace to help prevent sick leave. Visit the workplace and advise on the provision of safe and healthy conditions by informed scientific assessment of the physical and psychological aspects of the working environment. Case manage workers who are on sick leave, working with other health professionals to ensure the earliest return of functional capacity and return to work. Recommend suitable alternate work in circumstances where a worker cannot perform their normal job, either temporarily or on a permanent basis because of a health problem. Determine whether employees satisfy the medical criteria for ill health retirement under the terms of the relevant pension fund rules. Ensure people have the necessary health information to undertake their work safely and to improve their own health. Analyse data from surveillance programmes using sound epidemiological methods to identify trends in worker health and recommend any remedial measures necessary to improve worker health. Promote compliance with relevant health and safety legislation. Help develop policies, practices and cultures that promote and maintain the physical, mental and social wellbeing of all workers. Ensure targets and KPIs are met whilst maintaining Company protocols and workplace rules and procedures. Actively support and promote the ELAS group of companies and all its policies including Equal Opportunities. SKILLS/EXPERIENCE REQUIRED Hold a valid GMC Registration. Ideally be a Fellow or Member of the Faculty of Occupational Medicine (F/MFOM), however a recognised post graduate qualification in Occupational Medicine or Health will considered. Experience working within an Occupational Health role in public and private sectors. Experience dealing with complex case management and providing advice in relation to work on health and health on work. Possess good clinical diagnostic skills and understand the appropriate treatment practices. Knowledge of HSE and DWP guidance on fitness for work and safety at work. Ability to carry out health screening. Working understanding of relevant employment law in an occupational health context. Excellent Communication skills. Have good people skills and the ability to build relationships with our clients and their employees. Be self-confident and well organised in their daily workings. LEARNING AGREEMENT / CONTINUED PROFESSIONAL DEVELOPMENT Lifelong learning builds skills and knowledge through experiences encountered in the course of an individuals lifetime. These can be formal (such as training, counselling, tutoring, mentorship, apprenticeship or further education) or informal (experiences and situations, for example). With a qualified Occupational Health Physician, the professional qualifications and membership of the GMC encourage continued professional development (CPD) to enhance lifelong learning with new standards and legal/regulatory requirements. This learning is voluntary and self-motivated for both personal or professional reasons. The Occupational Health Physician hereby agrees that as part of continued development he/she will: Commit to and take responsibility for continued personal development. Take responsibility for maintaining evidence of continued personal development. Take responsibility for GMC obligations for continued registration. Attend all relevant training internally and externally. Share learning experiences with other team members. Discuss ones own development needs with the Line Manager/MD in order to consistently achieve best practice and continuously improve personal performance. Be willing to pursue further qualifications as deemed necessary within current legislation. Latus Group hereby agrees to conduct annual appraisals to assess achievement, aims, objectives and training requirements for revalidation. In addition, appraisals will set out the requirements for the next 12 months. The company will fund (subject to training agreement) any required courses to enable the OHP to set up, teach and train the Occupational Health Advisors and Technicians in accordance with any clinical governance programme. JBRP1_UKTJ
TransUnion
UK Regional Market Lead - Technical Product Management (TPM)
TransUnion City, Leeds
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a UK Regional Market Lead - Technical Product Management (TPM) to join our growing team. This is a senior leadership role responsible for overseeing all TPMs within a designated region. This role acts as the strategic and technical anchor for the region, ensuring alignment between global technology strategy and regional business priorities. The Regional Lead is expected to deeply understand the regional business landscape, systems architecture, and stakeholder dynamics, serving as both a subject matter expert and a trusted advisor. Day to Day You'll Be: Regional TPM Leadership Lead, mentor, and manage TPMs embedded across product lines and market initiatives within the region. Drive consistency in TPM practices, delivery excellence, and platform maturity across regional teams. Business Pulse & Strategic Alignment Maintain a deep understanding of the region's business priorities, regulatory environment, and customer needs. Translate regional business goals into actionable technical strategies and execution plans. Architecture & Systems Expertise Act as the regional SME for systems, platforms, and architecture. Partner with engineering and architecture teams to ensure scalable, secure, and regionally optimized solutions. Stakeholder Influence & Advocacy Build strong relationships with regional business leaders, CIOs, and external partners. Represent the region in global forums, advocating for regional needs, constraints, and innovations. Execution Oversight Ensure TPMs are driving outcome-focused delivery across platforms and services. Monitor delivery progress, unblock dependencies, and escalate risks as needed. Communication & Visibility Establish transparent communication channels between regional TPMs and global leadership. Provide regular updates on regional delivery health, business impact, and technical challenges. Essential Skills & Experience: Track record years of experience in product management, technical delivery, or enterprise architecture roles. Prior experience in regional leadership or market-facing roles preferred. Proven track record of managing TPMs or similar roles across multiple product lines. Deep understanding of enterprise systems, data platforms, and integration patterns. Experience in managing cross-functional technical teams and complex delivery environments. Strategic thinker with strong business acumen and regional market awareness. Influential communicator with proven stakeholder management and negotiation skills. Collaborative leader with a bias for action and outcome orientation. Strong track-record in product management, technical delivery, or enterprise architecture roles. Prior experience in regional leadership or market-facing roles preferred. Proven track record of managing TPMs or similar roles across multiple product lines. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Manager, Product Management
Dec 07, 2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a UK Regional Market Lead - Technical Product Management (TPM) to join our growing team. This is a senior leadership role responsible for overseeing all TPMs within a designated region. This role acts as the strategic and technical anchor for the region, ensuring alignment between global technology strategy and regional business priorities. The Regional Lead is expected to deeply understand the regional business landscape, systems architecture, and stakeholder dynamics, serving as both a subject matter expert and a trusted advisor. Day to Day You'll Be: Regional TPM Leadership Lead, mentor, and manage TPMs embedded across product lines and market initiatives within the region. Drive consistency in TPM practices, delivery excellence, and platform maturity across regional teams. Business Pulse & Strategic Alignment Maintain a deep understanding of the region's business priorities, regulatory environment, and customer needs. Translate regional business goals into actionable technical strategies and execution plans. Architecture & Systems Expertise Act as the regional SME for systems, platforms, and architecture. Partner with engineering and architecture teams to ensure scalable, secure, and regionally optimized solutions. Stakeholder Influence & Advocacy Build strong relationships with regional business leaders, CIOs, and external partners. Represent the region in global forums, advocating for regional needs, constraints, and innovations. Execution Oversight Ensure TPMs are driving outcome-focused delivery across platforms and services. Monitor delivery progress, unblock dependencies, and escalate risks as needed. Communication & Visibility Establish transparent communication channels between regional TPMs and global leadership. Provide regular updates on regional delivery health, business impact, and technical challenges. Essential Skills & Experience: Track record years of experience in product management, technical delivery, or enterprise architecture roles. Prior experience in regional leadership or market-facing roles preferred. Proven track record of managing TPMs or similar roles across multiple product lines. Deep understanding of enterprise systems, data platforms, and integration patterns. Experience in managing cross-functional technical teams and complex delivery environments. Strategic thinker with strong business acumen and regional market awareness. Influential communicator with proven stakeholder management and negotiation skills. Collaborative leader with a bias for action and outcome orientation. Strong track-record in product management, technical delivery, or enterprise architecture roles. Prior experience in regional leadership or market-facing roles preferred. Proven track record of managing TPMs or similar roles across multiple product lines. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Manager, Product Management
Trainee New Homes Sales Consultant
Dandara
About Dandara Dandara is a long-established and award-winning housebuilder with deep roots on the Isle of Man. For over 30 years, we've built a reputation for quality, innovation and customer satisfaction, delivering thousands of homes and creating developments our communities are proud of. Our people are at the centre of our success, and we are committed to supporting their growth and development. We are now looking for a motivated and ambitious individual to join our Sales team as a Trainee New Home Sales Consultant. About the Role This is an ideal opportunity for someone looking to start a career in new homes sales. As a Trainee New Homes Sales Consultant, you will undergo a structured 12-month development programme designed to equip you with the knowledge, skills and confidence to become an expert in guiding customers through the exciting journey of buying a new home. There will be a need for weekend working so you'll work 5 days of the week on a rota with 2 days off on a rota. On successful completion of the programme, you will have the opportunity to progress into a full Sales Consultant position, taking on greater responsibility and playing a key role in delivering outstanding results across our developments. Reporting to the Head of Sales, you will play a key role in creating positive first impressions, delivering exceptional service, and supporting customers throughout the buying process. You will learn every stage of new homes sales - from initial enquiry through to reservation, conveyancing, home demonstration and handover. What you will do Training & Development Follow a structured 12-month trainee schedule, with regular 1:1 reviews to assess progress and identify development needs. Gain a comprehensive understanding of Dandara homes, construction processes, local market conditions, and unique selling points. Customer Experience & Sales Progression Provide a warm, professional welcome to all prospective customers, delivering a first-class customer experience from enquiry to completion. Proactively approach new prospects, maintain accurate visitor records and follow up all leads using our sophisticated CRM system. Learn the full conveyancing journey and support plot progression to ensure exchange deadlines are met. Take customer reservations, complete all associated paperwork accurately and efficiently, and ensure customers fully understand both the financial and legal aspects of their purchase. Stakeholder & Partner Liaison Build and maintain strong working relationships with advocates, estate agents, valuers, mortgage lenders and financial advisors. Compliance & Site Responsibilities Ensure full adherence to Dandara Health & Safety and Personal Safety policies. Ensure all visitors are aware of PPE requirements when entering construction areas. Participate in weekly sales-build meetings, collaborating closely with construction teams to support customer satisfaction and successful handovers. Customer Handover & Aftercare Complete home demonstration training and support with customer demonstrations. Deliver 5-star handover experiences, ensuring customers feel supported, informed and delighted at every stage of their journey. What you will have We're looking for someone who is passionate about delivering outstanding customer service and eager to build a successful career in new homes sales. Essential Skills & Attributes A positive, enthusiastic and proactive approach. Excellent verbal and written communication skills. Strong organisational abilities and attention to detail. Confidence in dealing with customers, partners and colleagues. Ability to work well within a team and build strong relationships. A solution-focused mindset with the resilience to overcome challenges. Full UK Driving Licence. Desirable Experience in a customer-facing or sales environment (not essential - full training provided). What's in it for you A structured career pathway with clear progression for successful trainees. Award-winning training and development, ensuring you are fully supported throughout your journey. A collaborative, people-focused culture where your ideas and contributions are valued. The chance to work for a business with strong roots on the Isle of Man and a long-standing reputation for quality and excellence. Employee benefits including competitive salary & commission, car allowance, private medical insurance, life assurance, and career development opportunities. The pride of helping customers find their dream home while delivering a truly 5-star experience. JBRP1_UKTJ
Dec 07, 2025
Full time
About Dandara Dandara is a long-established and award-winning housebuilder with deep roots on the Isle of Man. For over 30 years, we've built a reputation for quality, innovation and customer satisfaction, delivering thousands of homes and creating developments our communities are proud of. Our people are at the centre of our success, and we are committed to supporting their growth and development. We are now looking for a motivated and ambitious individual to join our Sales team as a Trainee New Home Sales Consultant. About the Role This is an ideal opportunity for someone looking to start a career in new homes sales. As a Trainee New Homes Sales Consultant, you will undergo a structured 12-month development programme designed to equip you with the knowledge, skills and confidence to become an expert in guiding customers through the exciting journey of buying a new home. There will be a need for weekend working so you'll work 5 days of the week on a rota with 2 days off on a rota. On successful completion of the programme, you will have the opportunity to progress into a full Sales Consultant position, taking on greater responsibility and playing a key role in delivering outstanding results across our developments. Reporting to the Head of Sales, you will play a key role in creating positive first impressions, delivering exceptional service, and supporting customers throughout the buying process. You will learn every stage of new homes sales - from initial enquiry through to reservation, conveyancing, home demonstration and handover. What you will do Training & Development Follow a structured 12-month trainee schedule, with regular 1:1 reviews to assess progress and identify development needs. Gain a comprehensive understanding of Dandara homes, construction processes, local market conditions, and unique selling points. Customer Experience & Sales Progression Provide a warm, professional welcome to all prospective customers, delivering a first-class customer experience from enquiry to completion. Proactively approach new prospects, maintain accurate visitor records and follow up all leads using our sophisticated CRM system. Learn the full conveyancing journey and support plot progression to ensure exchange deadlines are met. Take customer reservations, complete all associated paperwork accurately and efficiently, and ensure customers fully understand both the financial and legal aspects of their purchase. Stakeholder & Partner Liaison Build and maintain strong working relationships with advocates, estate agents, valuers, mortgage lenders and financial advisors. Compliance & Site Responsibilities Ensure full adherence to Dandara Health & Safety and Personal Safety policies. Ensure all visitors are aware of PPE requirements when entering construction areas. Participate in weekly sales-build meetings, collaborating closely with construction teams to support customer satisfaction and successful handovers. Customer Handover & Aftercare Complete home demonstration training and support with customer demonstrations. Deliver 5-star handover experiences, ensuring customers feel supported, informed and delighted at every stage of their journey. What you will have We're looking for someone who is passionate about delivering outstanding customer service and eager to build a successful career in new homes sales. Essential Skills & Attributes A positive, enthusiastic and proactive approach. Excellent verbal and written communication skills. Strong organisational abilities and attention to detail. Confidence in dealing with customers, partners and colleagues. Ability to work well within a team and build strong relationships. A solution-focused mindset with the resilience to overcome challenges. Full UK Driving Licence. Desirable Experience in a customer-facing or sales environment (not essential - full training provided). What's in it for you A structured career pathway with clear progression for successful trainees. Award-winning training and development, ensuring you are fully supported throughout your journey. A collaborative, people-focused culture where your ideas and contributions are valued. The chance to work for a business with strong roots on the Isle of Man and a long-standing reputation for quality and excellence. Employee benefits including competitive salary & commission, car allowance, private medical insurance, life assurance, and career development opportunities. The pride of helping customers find their dream home while delivering a truly 5-star experience. JBRP1_UKTJ
Teleperformance
Customer Service Specialist - N'Ards Natwest
Teleperformance Bangor, County Down
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Dec 07, 2025
Full time
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Customer Service Specialist - N'Ards Natwest
Teleperformance Conlig, County Down
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Dec 07, 2025
Full time
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Customer Service Specialist - N'Ards Natwest
Teleperformance Newtownards, County Down
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Dec 07, 2025
Full time
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Customer Service Specialist - N'Ards Natwest
Teleperformance
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Dec 07, 2025
Full time
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Ibstock plc
Safety Health & Environment Business Partner
Ibstock plc Coalville, Leicestershire
WE ARE 200 years of history. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers, and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range, and solutions, we enable the creation of inspirational homes, places, and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants, and the wider construction supply chain to build the face of Britain. We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably. We pride ourselves on leading for new, innovative, and sustainable products and solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a Safety Health & Environment Business Partner to come and join our team at Ibstock PLC Responsible for the following sites: Newcastle upon Tyne, Leicestershire, Nottingham, Newcastle under Lyme and Walsall Job Purpose: Responsible for providing strategic SH&E support to Ibstock Group and Senior Leadership Teams that is aligned to the Group SH&E strategy and action plan in place for the elimination of workplace accidents, ill health, Environmental compliance, and achievement of the 5-year plan. Possesses the skills to lead and manage relationships with senior management to deliver the requirements to implement the SH&E road map. Key Accountabilities To contribute to the development of the Group SH&E strategy as part of the SH&E team. Identifying opportunities and leading projects for the elimination of workplace accidents, ill health, and environmental compliance. To lead on SH&E projects for the continued development and improvement of the Integrated Management System. To lead SH&E projects making sure the project delivers the expected outcomes and benefits; be effective at planning, monitoring and reviewing and making sure the project is running on time and to budget. Co-ordinating work done by different people; be able to manage resources and deliver the correct outcome. To implement safety standards that meet the requirements of health and safety regulations and are to industry best practice. Coach senior leaders to ensure the appropriate level of focus is given to effective employee engagement through visible felt leadership. Ensure high levels of engagement and performance are in place through effective leadership, communication, recognition, inclusion and focus on employee health, safety and wellbeing. Creating and embedding a culture where change and continuous improvement is successfully managed through clear change principles, successful planning, effective engagement at all levels and realisation of key benefits from change activities To develop our policies, procedures, working standards and competence training to ensure compliance with statutory legislation, disseminating best practice. Support operational management and SH&E Advisors on the implementation of new initiatives and projects related to SH&E, providing suitable advice and assistance. Reviewing all environmental incidents, accidents, dangerous occurrences, safety concerns incidents and cases of occupational ill health, and identifying opportunities, implementing initiatives / campaigns to improve performance. Compile and analyse accident and incident statistics and produce monthly reports Support the embedding of sustainable behaviour and practises Providing cover for the SHE Business Partners during holiday or absences. Coaching the SH&E Co-ordinators to ensure day-to-day tasks are complete in line with site expectations. Performing monthly check in to track progress on objectives and coaching performance to ensure delivery. Deputising the Head of function where required. Provide monthly report by 5th working day to Head of Function on department performance as per the template provided. Knowledge, Skills and Experience Essential: NEBOSH Diploma, Environment Certificate Microsoft Word, Excel, Outlook and PowerPoint software. Good understanding of UK SH&E regulatory framework Management systems such as ISO14001, 9001 or 45001 and work with certification bodies Preparation of documents used for legal purposes such as SH&E policies, guidance notes, training packages, incident investigations etc Extensive experience in presenting and influencing at Senior level Extensive experience in project management, planning what work needs to be done, risks involved in a particular project and managing these risks; making sure the work is done to the right standard. Be able to motivate and encourage others; be decisive and able to work well under pressure; resolve conflicts and good at problem solving. Desirable Trained in project Management / Lead Trained in Root Cause Analyses (RCA) techniques Relevant Degree (desired) IOSH membership Certified auditor Think you can make a difference? WE ARE your future. More details: Full time, permanent role Competitive salary Car allowance Digicare+ Provided by Aviva 10% matched pension, administered by Legal and General 3x life insurance Share Save scheme eligibility Full access to Employee Assistance programme for self and family members Access to high street retail discounts platform - with access to discounts at Tesco, Asda, etc? Personal development and career progression opportunities Our commitment to diversity and inclusion? Excited about the role, but your experience or qualifications don't perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification. Here at Ibstock Plc we are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive, and authentic workplace. You may just be the right candidate for this role, or other future roles across the Ibstock Group. Ibstock Plc are committed and passionate about building a diverse environment. We are proud to be an Equal Opportunity employer. You will receive consideration for employment without regard to gender, gender identity or expression, sexual orientation, race, religion, national origin, disability, or age. JBRP1_UKTJ
Dec 07, 2025
Full time
WE ARE 200 years of history. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers, and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range, and solutions, we enable the creation of inspirational homes, places, and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants, and the wider construction supply chain to build the face of Britain. We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably. We pride ourselves on leading for new, innovative, and sustainable products and solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a Safety Health & Environment Business Partner to come and join our team at Ibstock PLC Responsible for the following sites: Newcastle upon Tyne, Leicestershire, Nottingham, Newcastle under Lyme and Walsall Job Purpose: Responsible for providing strategic SH&E support to Ibstock Group and Senior Leadership Teams that is aligned to the Group SH&E strategy and action plan in place for the elimination of workplace accidents, ill health, Environmental compliance, and achievement of the 5-year plan. Possesses the skills to lead and manage relationships with senior management to deliver the requirements to implement the SH&E road map. Key Accountabilities To contribute to the development of the Group SH&E strategy as part of the SH&E team. Identifying opportunities and leading projects for the elimination of workplace accidents, ill health, and environmental compliance. To lead on SH&E projects for the continued development and improvement of the Integrated Management System. To lead SH&E projects making sure the project delivers the expected outcomes and benefits; be effective at planning, monitoring and reviewing and making sure the project is running on time and to budget. Co-ordinating work done by different people; be able to manage resources and deliver the correct outcome. To implement safety standards that meet the requirements of health and safety regulations and are to industry best practice. Coach senior leaders to ensure the appropriate level of focus is given to effective employee engagement through visible felt leadership. Ensure high levels of engagement and performance are in place through effective leadership, communication, recognition, inclusion and focus on employee health, safety and wellbeing. Creating and embedding a culture where change and continuous improvement is successfully managed through clear change principles, successful planning, effective engagement at all levels and realisation of key benefits from change activities To develop our policies, procedures, working standards and competence training to ensure compliance with statutory legislation, disseminating best practice. Support operational management and SH&E Advisors on the implementation of new initiatives and projects related to SH&E, providing suitable advice and assistance. Reviewing all environmental incidents, accidents, dangerous occurrences, safety concerns incidents and cases of occupational ill health, and identifying opportunities, implementing initiatives / campaigns to improve performance. Compile and analyse accident and incident statistics and produce monthly reports Support the embedding of sustainable behaviour and practises Providing cover for the SHE Business Partners during holiday or absences. Coaching the SH&E Co-ordinators to ensure day-to-day tasks are complete in line with site expectations. Performing monthly check in to track progress on objectives and coaching performance to ensure delivery. Deputising the Head of function where required. Provide monthly report by 5th working day to Head of Function on department performance as per the template provided. Knowledge, Skills and Experience Essential: NEBOSH Diploma, Environment Certificate Microsoft Word, Excel, Outlook and PowerPoint software. Good understanding of UK SH&E regulatory framework Management systems such as ISO14001, 9001 or 45001 and work with certification bodies Preparation of documents used for legal purposes such as SH&E policies, guidance notes, training packages, incident investigations etc Extensive experience in presenting and influencing at Senior level Extensive experience in project management, planning what work needs to be done, risks involved in a particular project and managing these risks; making sure the work is done to the right standard. Be able to motivate and encourage others; be decisive and able to work well under pressure; resolve conflicts and good at problem solving. Desirable Trained in project Management / Lead Trained in Root Cause Analyses (RCA) techniques Relevant Degree (desired) IOSH membership Certified auditor Think you can make a difference? WE ARE your future. More details: Full time, permanent role Competitive salary Car allowance Digicare+ Provided by Aviva 10% matched pension, administered by Legal and General 3x life insurance Share Save scheme eligibility Full access to Employee Assistance programme for self and family members Access to high street retail discounts platform - with access to discounts at Tesco, Asda, etc? Personal development and career progression opportunities Our commitment to diversity and inclusion? Excited about the role, but your experience or qualifications don't perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification. Here at Ibstock Plc we are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive, and authentic workplace. You may just be the right candidate for this role, or other future roles across the Ibstock Group. Ibstock Plc are committed and passionate about building a diverse environment. We are proud to be an Equal Opportunity employer. You will receive consideration for employment without regard to gender, gender identity or expression, sexual orientation, race, religion, national origin, disability, or age. JBRP1_UKTJ
Teleperformance
Customer Service Specialist - N'Ards Natwest
Teleperformance City, Belfast
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Dec 07, 2025
Full time
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Customer Service Specialist - N'Ards Natwest
Teleperformance Comber, County Down
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Dec 07, 2025
Full time
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Animal Health Specialist
Frontier Agriculture Limited Market Drayton, Shropshire
We are looking for an Animal Health Specialist to join the Frontier team, based in our Market Drayton retail shop, on a permanent, full-time basis. As an Animal Health Specialist, you would play a key role in facilitating our business by building outstanding customer relationships, providing a comprehensive advisory service, and maximising livestock production for the farmer while increasing sales for the business. This will involve working in our retail shop in Market Drayton, responding to telephone calls and providing exceptional customer service and going on-to farm as required. The Benefits Competitive salary 25 days holiday per calendar year with option to purchase 5 more days Dedicated Learning & Development team to support you and your career Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total) Increased Maternity, Paternity & Adoption leave benefits for eligible employees Life Assurance scheme and pension plan with employer contributions of up to 7% Up to two days paid volunteer leave per year (only applicable to permanent employees) The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Womens network groups. Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers About You Good understanding of, and experience within, the Agricultural sector Able to build outstanding professional relationships with customers and colleagues Excellent interpersonal and communication skills (written and verbal) A high level of initiative with strong planning and organisational skills High standard of numeracy and literacy and good attention to detail Good computer skills including Microsoft Excel AMTRA SQP qualification desirable however training will be provided for the right candidate Understanding of forage crop production and animal nutrition would be desirable but not essential Your Role As an Animal Health Specialist your role will involve: Supporting in our Market Drayton Animal Health retail shop, providing over-counter sales and supporting with livestock enquiries. This will require working on Saturday morning once a month. Working with support departments to place and track orders, ensuring the customers get the services they have requested. Building a comprehensive knowledge of Frontiers products and services to achieve the best commercial, quality and relationship outcomes for customers and the company. Communicating with customers on a regular basis; establishing a strong relationship with the customer and understanding their on-going needs. Building strong relationships with the Agronomy team, supporting initiatives and developing own product and customer knowledge. Building relationships with experienced commercial managers, building commercial understanding alongside technical knowledge. Working with colleagues to identify new and develop existing customers and support a joint working approach across Frontier teams including support of cross departmental initiatives. About Us Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success. Our business approach is underpinned by our core values Integrity, Customer First and Expertise or ICE. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values. Commitment to Diversity and Inclusion We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds. We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals. We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies. JBRP1_UKTJ
Dec 07, 2025
Full time
We are looking for an Animal Health Specialist to join the Frontier team, based in our Market Drayton retail shop, on a permanent, full-time basis. As an Animal Health Specialist, you would play a key role in facilitating our business by building outstanding customer relationships, providing a comprehensive advisory service, and maximising livestock production for the farmer while increasing sales for the business. This will involve working in our retail shop in Market Drayton, responding to telephone calls and providing exceptional customer service and going on-to farm as required. The Benefits Competitive salary 25 days holiday per calendar year with option to purchase 5 more days Dedicated Learning & Development team to support you and your career Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total) Increased Maternity, Paternity & Adoption leave benefits for eligible employees Life Assurance scheme and pension plan with employer contributions of up to 7% Up to two days paid volunteer leave per year (only applicable to permanent employees) The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Womens network groups. Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers About You Good understanding of, and experience within, the Agricultural sector Able to build outstanding professional relationships with customers and colleagues Excellent interpersonal and communication skills (written and verbal) A high level of initiative with strong planning and organisational skills High standard of numeracy and literacy and good attention to detail Good computer skills including Microsoft Excel AMTRA SQP qualification desirable however training will be provided for the right candidate Understanding of forage crop production and animal nutrition would be desirable but not essential Your Role As an Animal Health Specialist your role will involve: Supporting in our Market Drayton Animal Health retail shop, providing over-counter sales and supporting with livestock enquiries. This will require working on Saturday morning once a month. Working with support departments to place and track orders, ensuring the customers get the services they have requested. Building a comprehensive knowledge of Frontiers products and services to achieve the best commercial, quality and relationship outcomes for customers and the company. Communicating with customers on a regular basis; establishing a strong relationship with the customer and understanding their on-going needs. Building strong relationships with the Agronomy team, supporting initiatives and developing own product and customer knowledge. Building relationships with experienced commercial managers, building commercial understanding alongside technical knowledge. Working with colleagues to identify new and develop existing customers and support a joint working approach across Frontier teams including support of cross departmental initiatives. About Us Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success. Our business approach is underpinned by our core values Integrity, Customer First and Expertise or ICE. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values. Commitment to Diversity and Inclusion We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds. We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals. We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies. JBRP1_UKTJ
Adecco
Payroll Administrator
Adecco
Job Title: Payroll Administrator Location: London Duration: 12 months (Potential to be extended) Working Pattern: Full Time About Us: Join our client, a leading organisation in HR and Payroll Services, where we pride ourselves on delivering exceptional payroll solutions to over 2,000 employees and directors across London and Dublin. We are seeking a dedicated Payroll Administrator to support our Payroll team in ensuring accurate and timely payroll processing. Key Responsibilities: As a Payroll Administrator, you will be instrumental in: Assisting with the processing and checking of payrolls for London and Dublin. Delivering excellent customer service to employees by addressing payroll-related queries through HR Service Now. Managing complex queries and exceptions to policy and processes. Running reports for payroll cut-offs, including calculations for starters, leavers, and transfers. Handling annual bonuses, salary increases, and global mobility arrangements. Managing pension contributions and ensuring compliance with statutory regulations. Collaborating with Tax advisors to navigate complex taxation arrangements. Producing payroll accounting reports and ensuring data accuracy and integrity. Who You Are: To thrive in this role, you should bring: Proficiency in SDWorx payroll software and advanced skills in Excel. A degree-level education or equivalent professional experience. Strong interpersonal, verbal, and written communication skills to engage with diverse stakeholders. A collaborative mindset with the ability to adapt to changing situations and work effectively in a team. An analytical and critical-thinking approach to problem-solving, complemented by a keen attention to detail. Experience working with individuals from various cultures and backgrounds, showcasing cultural awareness and relationship-building skills. A demonstrable ambition and desire to contribute to both personal and organisational growth. What We Offer: In return for your expertise and dedication, we offer: A supportive work environment that values integrity, collaboration, and professional development. Opportunities to engage in projects aimed at enhancing payroll services. The chance to contribute to the growth and development of our organisation while enhancing your own skills and career trajectory. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Dec 07, 2025
Contractor
Job Title: Payroll Administrator Location: London Duration: 12 months (Potential to be extended) Working Pattern: Full Time About Us: Join our client, a leading organisation in HR and Payroll Services, where we pride ourselves on delivering exceptional payroll solutions to over 2,000 employees and directors across London and Dublin. We are seeking a dedicated Payroll Administrator to support our Payroll team in ensuring accurate and timely payroll processing. Key Responsibilities: As a Payroll Administrator, you will be instrumental in: Assisting with the processing and checking of payrolls for London and Dublin. Delivering excellent customer service to employees by addressing payroll-related queries through HR Service Now. Managing complex queries and exceptions to policy and processes. Running reports for payroll cut-offs, including calculations for starters, leavers, and transfers. Handling annual bonuses, salary increases, and global mobility arrangements. Managing pension contributions and ensuring compliance with statutory regulations. Collaborating with Tax advisors to navigate complex taxation arrangements. Producing payroll accounting reports and ensuring data accuracy and integrity. Who You Are: To thrive in this role, you should bring: Proficiency in SDWorx payroll software and advanced skills in Excel. A degree-level education or equivalent professional experience. Strong interpersonal, verbal, and written communication skills to engage with diverse stakeholders. A collaborative mindset with the ability to adapt to changing situations and work effectively in a team. An analytical and critical-thinking approach to problem-solving, complemented by a keen attention to detail. Experience working with individuals from various cultures and backgrounds, showcasing cultural awareness and relationship-building skills. A demonstrable ambition and desire to contribute to both personal and organisational growth. What We Offer: In return for your expertise and dedication, we offer: A supportive work environment that values integrity, collaboration, and professional development. Opportunities to engage in projects aimed at enhancing payroll services. The chance to contribute to the growth and development of our organisation while enhancing your own skills and career trajectory. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Interim People & Culture Advisor - Change
Morgan Law client
I am urgently seeking an experienced Interim People & Culture Advisor to focus on Change for a not-for-profit organisation based in East London. The role pays a salary in the range of £41,000 to £43,500 per year depending upon experience and requires hybrid working (2 days per week in the office) on a fixed term salaried contract starting ASAP until the end of March 2026. Reporting to one of the Change People Partners, your key responsibilities include: - Providing high quality advice and guidance to managers and staff about change processes through various media such as at meetings or via the People Advice mailbox Providing support to the Change People Partners leading change at all stages of organisational change. This will include maintaining the datasheets for change, managing employee relations issues arising from change, producing accurate redundancy calculations, preparing documents and reports, reviewing terms and conditions of employment Working independently with the self-awareness to know when to escalate higher risk issues to the appropriate Change People Partners for guidance or resolution Creating solutions to problems (that are appropriate for this grade) that do not have a ready-made solution in the existing policies and procedures by seeking further advice internally and/or externally, exploring best practice and legislative guidance The ideal candidate will have the following knowledge, experience, skills and competencies: - Significant experience of supporting managers, staff and people colleagues with organisational change processes gained within a complex work environment Proficient in using standard office IT and management systems, including using lookups in Excel Strong knowledge of employment law and the experience to apply that knowledge to manage employee relations cases end-to-end and know when to seek support from senior People colleagues or a third party Significant experience of organising and prioritising own workload on a day-to-day basis and of working to tight deadlines Chartered CIPD Member or equivalent experience to demonstrate the capability required for this role High attention to detail required for all work such as data and reporting management, letter writing and good work presentation in all aspects of associated administration Able to use information including policies to advise and guide managers on issues and employee relation matters Able to work as part of change project team and demonstrate strong planning skills to handle multiple priorities If you have the skills, knowledge and experience for this role and you are available to start at short notice, please apply with your up-to-date CV and contact details.
Dec 06, 2025
Full time
I am urgently seeking an experienced Interim People & Culture Advisor to focus on Change for a not-for-profit organisation based in East London. The role pays a salary in the range of £41,000 to £43,500 per year depending upon experience and requires hybrid working (2 days per week in the office) on a fixed term salaried contract starting ASAP until the end of March 2026. Reporting to one of the Change People Partners, your key responsibilities include: - Providing high quality advice and guidance to managers and staff about change processes through various media such as at meetings or via the People Advice mailbox Providing support to the Change People Partners leading change at all stages of organisational change. This will include maintaining the datasheets for change, managing employee relations issues arising from change, producing accurate redundancy calculations, preparing documents and reports, reviewing terms and conditions of employment Working independently with the self-awareness to know when to escalate higher risk issues to the appropriate Change People Partners for guidance or resolution Creating solutions to problems (that are appropriate for this grade) that do not have a ready-made solution in the existing policies and procedures by seeking further advice internally and/or externally, exploring best practice and legislative guidance The ideal candidate will have the following knowledge, experience, skills and competencies: - Significant experience of supporting managers, staff and people colleagues with organisational change processes gained within a complex work environment Proficient in using standard office IT and management systems, including using lookups in Excel Strong knowledge of employment law and the experience to apply that knowledge to manage employee relations cases end-to-end and know when to seek support from senior People colleagues or a third party Significant experience of organising and prioritising own workload on a day-to-day basis and of working to tight deadlines Chartered CIPD Member or equivalent experience to demonstrate the capability required for this role High attention to detail required for all work such as data and reporting management, letter writing and good work presentation in all aspects of associated administration Able to use information including policies to advise and guide managers on issues and employee relation matters Able to work as part of change project team and demonstrate strong planning skills to handle multiple priorities If you have the skills, knowledge and experience for this role and you are available to start at short notice, please apply with your up-to-date CV and contact details.
WR Logistics
Business Development Manager
WR Logistics City, Sheffield
Business Development Manager - Up to 55,000 plus uncapped commission Are client are seeking a driven and results-focused Business Development Manager to join their fast-growing freight and logistics team. This is an exciting opportunity for a commercially minded individual with a passion for winning new business, building strong client relationships, and delivering tailored freight solutions. Location: South Yorkshire / East Midlands (Hybrid/Remote) Job type: Permanent On offer: Salary: Up to 50,000 in base salary - DOE Uncapped Commission Structure - paid monthly, earning up to 20% of GP generated Car allowance Comprehensive Benefits Package - including private medical cover and life insurance Employee Assistance Programme - access to GP services, loans, and financial advisors Investment in Your Career - personalised progression plan and professional development opportunities A High-Performance Culture in an expanding, successful organisation that rewards and appreciates its people Key Responsibilities Identify, target, and secure new freight business across road, air, and sea Develop and maintain strong, long-term relationships with clients Create bespoke logistics solutions to meet client needs Achieve and exceed agreed sales targets and KPIs Collaborate with operational teams to ensure seamless service delivery Requirements Proven experience in B2B freight sales or logistics business development Strong understanding of UK and international freight markets Excellent negotiation, presentation, and communication skills Self-motivated with a hunger to exceed targets Ability to thrive in a fast-paced, performance-driven environment WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Dec 06, 2025
Full time
Business Development Manager - Up to 55,000 plus uncapped commission Are client are seeking a driven and results-focused Business Development Manager to join their fast-growing freight and logistics team. This is an exciting opportunity for a commercially minded individual with a passion for winning new business, building strong client relationships, and delivering tailored freight solutions. Location: South Yorkshire / East Midlands (Hybrid/Remote) Job type: Permanent On offer: Salary: Up to 50,000 in base salary - DOE Uncapped Commission Structure - paid monthly, earning up to 20% of GP generated Car allowance Comprehensive Benefits Package - including private medical cover and life insurance Employee Assistance Programme - access to GP services, loans, and financial advisors Investment in Your Career - personalised progression plan and professional development opportunities A High-Performance Culture in an expanding, successful organisation that rewards and appreciates its people Key Responsibilities Identify, target, and secure new freight business across road, air, and sea Develop and maintain strong, long-term relationships with clients Create bespoke logistics solutions to meet client needs Achieve and exceed agreed sales targets and KPIs Collaborate with operational teams to ensure seamless service delivery Requirements Proven experience in B2B freight sales or logistics business development Strong understanding of UK and international freight markets Excellent negotiation, presentation, and communication skills Self-motivated with a hunger to exceed targets Ability to thrive in a fast-paced, performance-driven environment WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Vermelo RPO
Senior Customer Success Specialist
Vermelo RPO Southborough, Kent
Join Us as a Customer Success Leader Driving Impact at Scale Are you passionate about helping customers get real value from the solutions they use? Do you thrive on building strong relationships, guiding senior stakeholders, and creating customer experiences that truly make a difference? If so, this role puts you at the heart of long-term customer growth and success. We're looking for someone who can take ownership of a portfolio of high-value accounts, act as a trusted strategic advisor, and ensure customers are fully empowered, engaged, and set up for continued success. What You ll Be Doing Leading smooth, confident onboarding experiences for large, complex customers. Delivering impactful training from hands-on workshops to virtual sessions and train-the-trainer programs. Partnering with customer leadership to embed knowledge into their internal processes across multiple sites and regions. Creating high-quality training content that drives consistent global adoption. Building long-term relationships focused on retention, renewals, and measurable value. Running strategic success plans and supporting regular business reviews that highlight ROI. Acting as the internal voice of the customer, influencing product, operations, and support improvements. Reporting on critical success metrics: adoption, retention, NPS/CSAT, and customer advocacy. Driving advocacy by securing testimonials, case studies, and reference opportunities. What You ll Bring Strong experience delivering customer training programs and leading executive-level sessions. A proven ability to build influence and trust with senior stakeholders. A track record of driving ROI, adoption, and structured success plans. Standout presentation, facilitation, and communication skills. Experience managing complex onboarding, integrations, and enterprise-level rollouts. Confidence leading QBRs and executive business reviews. A data-driven mindset, connecting usage and adoption to meaningful business outcomes. Clear, polished written and verbal communication. Perks of the Role. Fantastic Salary Monday-Friday 9 am -5 pm Hybrid working model. Free parking on site Health Assured Employee Assistance Programme (EAP) Private Medical Insurance 24 days of holiday plus Bank Holidays Life Assurance (x4 salary) Pension This role offers a genuine career opportunity for progression within the company. If you are a strategic thinker, relationship builder, and results-driven individual please apply with your CV today!
Dec 06, 2025
Full time
Join Us as a Customer Success Leader Driving Impact at Scale Are you passionate about helping customers get real value from the solutions they use? Do you thrive on building strong relationships, guiding senior stakeholders, and creating customer experiences that truly make a difference? If so, this role puts you at the heart of long-term customer growth and success. We're looking for someone who can take ownership of a portfolio of high-value accounts, act as a trusted strategic advisor, and ensure customers are fully empowered, engaged, and set up for continued success. What You ll Be Doing Leading smooth, confident onboarding experiences for large, complex customers. Delivering impactful training from hands-on workshops to virtual sessions and train-the-trainer programs. Partnering with customer leadership to embed knowledge into their internal processes across multiple sites and regions. Creating high-quality training content that drives consistent global adoption. Building long-term relationships focused on retention, renewals, and measurable value. Running strategic success plans and supporting regular business reviews that highlight ROI. Acting as the internal voice of the customer, influencing product, operations, and support improvements. Reporting on critical success metrics: adoption, retention, NPS/CSAT, and customer advocacy. Driving advocacy by securing testimonials, case studies, and reference opportunities. What You ll Bring Strong experience delivering customer training programs and leading executive-level sessions. A proven ability to build influence and trust with senior stakeholders. A track record of driving ROI, adoption, and structured success plans. Standout presentation, facilitation, and communication skills. Experience managing complex onboarding, integrations, and enterprise-level rollouts. Confidence leading QBRs and executive business reviews. A data-driven mindset, connecting usage and adoption to meaningful business outcomes. Clear, polished written and verbal communication. Perks of the Role. Fantastic Salary Monday-Friday 9 am -5 pm Hybrid working model. Free parking on site Health Assured Employee Assistance Programme (EAP) Private Medical Insurance 24 days of holiday plus Bank Holidays Life Assurance (x4 salary) Pension This role offers a genuine career opportunity for progression within the company. If you are a strategic thinker, relationship builder, and results-driven individual please apply with your CV today!
Trigon Recruitment Ltd
Employment Advisor
Trigon Recruitment Ltd North Walsham, Norfolk
Job Role: Employment Advisor Salary:£26,500 -£29,545 Contract: Restart Programme Hours: Full-time, permanent Location: North Walsham Trigon Recruitment are proud to be recruiting on behalf of leading provider of work and wellbeing services across the UK. The organisation delivers a range of Employability and Health contracts designed to support individuals back into sustainable employment. The programmes focus on addressing barriers to work, providing tailored guidance, and empowering participants to achieve fulfilling careers while strengthening connections within their local communities. As an Employment Advisor, you will play a vital role in helping participants overcome obstacles, build confidence, and secure meaningful employment. You will deliver personalised, outcome-focused support through one-to-one coaching, job search guidance, and access to training opportunities, while also engaging employers to create sustainable job opportunities. This role is both rewarding and impactful, helping to ensure no one is left behind as communities build back stronger. Key Responsibilities Manage and support a caseload of participants, using tailored strategies to overcome individual barriers to employment. Deliver engaging one-to-one sessions, action plans, and employability assessments that support personal goals and job readiness. Provide motivational coaching to inspire, challenge, and encourage participants to achieve sustainable employment. Deliver practical job search support, including CV preparation, interview coaching, and digital skills guidance. Identify retraining opportunities and provide advice on alternative career paths or self-employment, signposting to specialists where required. Develop a strong knowledge of the local labour market to match participants with suitable vacancies. Proactively build and maintain employer relationships, marketing participants directly to potential employers and tailoring pre-screens to recruitment needs. Network with local stakeholders such as job centres, chambers of commerce, training providers, and community organisations to maximise opportunities. Maintain accurate, compliant records and evidence of participant progress in line with contractual requirements. Contribute to continuous improvement, ensuring services meet high standards of customer service, safeguarding, equality, and compliance. Participate in team meetings, training, and professional development opportunities. Handle sensitive data in line with GDPR and organisational policies. Actively uphold safeguarding, Prevent, and organisational values in all activities. Person Specification Essential Strong knowledge of the local labour market in the geographical area. GCSEs (or equivalent) in English and Maths at Grade C/4 or above. Fully IT-literate, with experience using Microsoft Office 365 and digital platforms (e.g., Teams, Skype for Business). Proven experience of working in a target-driven environment. Experience of delivering services in line with contractual and quality standards. Ability to build positive, supportive relationships with a diverse range of individuals. Desirable Knowledge of the employability and/or recruitment sectors. Experience providing information, advice, and guidance (IAG). Understanding of self-employment opportunities. Full driving licence and flexibility to travel across the region when required. Key Attributes Motivational and empathetic, with the ability to inspire confidence and self-belief in others. Strong organisational and caseload management skills. Excellent communication and interpersonal abilities. Proactive and adaptable, with a solution-focused mindset. Committed to continuous personal and professional development. Additional Information This role requires flexibility, including occasional travel and overnight stays. The organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all employees are expected to share and uphold this commitment. JBRP1_UKTJ
Dec 06, 2025
Full time
Job Role: Employment Advisor Salary:£26,500 -£29,545 Contract: Restart Programme Hours: Full-time, permanent Location: North Walsham Trigon Recruitment are proud to be recruiting on behalf of leading provider of work and wellbeing services across the UK. The organisation delivers a range of Employability and Health contracts designed to support individuals back into sustainable employment. The programmes focus on addressing barriers to work, providing tailored guidance, and empowering participants to achieve fulfilling careers while strengthening connections within their local communities. As an Employment Advisor, you will play a vital role in helping participants overcome obstacles, build confidence, and secure meaningful employment. You will deliver personalised, outcome-focused support through one-to-one coaching, job search guidance, and access to training opportunities, while also engaging employers to create sustainable job opportunities. This role is both rewarding and impactful, helping to ensure no one is left behind as communities build back stronger. Key Responsibilities Manage and support a caseload of participants, using tailored strategies to overcome individual barriers to employment. Deliver engaging one-to-one sessions, action plans, and employability assessments that support personal goals and job readiness. Provide motivational coaching to inspire, challenge, and encourage participants to achieve sustainable employment. Deliver practical job search support, including CV preparation, interview coaching, and digital skills guidance. Identify retraining opportunities and provide advice on alternative career paths or self-employment, signposting to specialists where required. Develop a strong knowledge of the local labour market to match participants with suitable vacancies. Proactively build and maintain employer relationships, marketing participants directly to potential employers and tailoring pre-screens to recruitment needs. Network with local stakeholders such as job centres, chambers of commerce, training providers, and community organisations to maximise opportunities. Maintain accurate, compliant records and evidence of participant progress in line with contractual requirements. Contribute to continuous improvement, ensuring services meet high standards of customer service, safeguarding, equality, and compliance. Participate in team meetings, training, and professional development opportunities. Handle sensitive data in line with GDPR and organisational policies. Actively uphold safeguarding, Prevent, and organisational values in all activities. Person Specification Essential Strong knowledge of the local labour market in the geographical area. GCSEs (or equivalent) in English and Maths at Grade C/4 or above. Fully IT-literate, with experience using Microsoft Office 365 and digital platforms (e.g., Teams, Skype for Business). Proven experience of working in a target-driven environment. Experience of delivering services in line with contractual and quality standards. Ability to build positive, supportive relationships with a diverse range of individuals. Desirable Knowledge of the employability and/or recruitment sectors. Experience providing information, advice, and guidance (IAG). Understanding of self-employment opportunities. Full driving licence and flexibility to travel across the region when required. Key Attributes Motivational and empathetic, with the ability to inspire confidence and self-belief in others. Strong organisational and caseload management skills. Excellent communication and interpersonal abilities. Proactive and adaptable, with a solution-focused mindset. Committed to continuous personal and professional development. Additional Information This role requires flexibility, including occasional travel and overnight stays. The organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all employees are expected to share and uphold this commitment. JBRP1_UKTJ
Questech Recruitment Ltd
HR Advisor (Hybrid)
Questech Recruitment Ltd Barnsley, Yorkshire
Our client is a well-established and successful manufacturer, they are looking for a skilled and experienced HR Advisor to join their team. Your role will be to give expert advice and support to both employees and management on a range of HR and payroll related matters. PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING REQUIREMENTS: - You drive and have your own transport (due to site locations) - Proven experience as an HR Advisor, HR Assistant, or similar role. - Strong knowledge of employment laws and regulations. - Proficient in HR/payroll software and MS Office Suite. - Previous experience with processing/managing payroll. - Membership of a Professional HR body (CIPD Level 5 or equivalent) -Desirable. - Experience working with ISO standards or similar compliance frameworks - Desirable. Salary and Benefits: Location: Working from home, and Hybrid between 2 sites (near Barnsley and Burton on Trent). Salary: £30,000 Hours of work: Monday to Friday, 40 hours a week, daytime hours, flexible start and finish times. Company pension / Cycle to work scheme / Health & wellbeing programme / Life insurance / On-site parking / Referral programme / Work from home Responsibilities include: Assist with recruitment activities including job postings, interviews, and the recruitment selection process. Ensure new employees are effectively onboarded. Maintain accurate records of recruitment processes. Ensure employee records are maintained and accurate through the HRIS system. Process and manage the monthly payrolls accurately and on time. Reconcile payroll accounts and resolve any discrepancies. Ensure company policies are up to date and in compliance with employment laws and regulations. Advise on HR policies and procedures, ensuring they are effectively communicated to employees. Provide support in audits, ensuring compliance with legal and regulatory requirements. Prepare and maintain HR reports related to employee turnover, absence, and other key metrics. Monitor HR trends and provide data-driven recommendations to improve organisational efficiency. Provide guidance and support on employee relations matters such as investigations, disciplinary actions, grievances, and conflict resolution. Act as a liaison between employees and management to address workplace issues and concerns. Offer advice on employee rights, contracts, and company policies. Support managers in implementing performance management processes, including annual goal setting, performance reviews and feedback. Advise on performance improvement plans (PIPs) and help address performance-related issues. Identify employee development needs and recommend suitable training programs. Assist in the development and delivery of internal training sessions to enhance employee skills and capabilities. Assist in administering compensation and benefits programs, ensuring employees have access to accurate and relevant information. Provide advice on pay structures, salary benchmarking, and benefits packages. Promote employee well-being programs and encourage a positive and inclusive work environment. Offer support in managing workplace health and safety, ensuring compliance with legal health standards. This role would suit someone with previous experience in a similar role, such as: HR Generalist / HR Support / Human Resources Coordinator / HR Adviser / HR Assistance / Human Resources Assistant / similar.
Dec 06, 2025
Full time
Our client is a well-established and successful manufacturer, they are looking for a skilled and experienced HR Advisor to join their team. Your role will be to give expert advice and support to both employees and management on a range of HR and payroll related matters. PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING REQUIREMENTS: - You drive and have your own transport (due to site locations) - Proven experience as an HR Advisor, HR Assistant, or similar role. - Strong knowledge of employment laws and regulations. - Proficient in HR/payroll software and MS Office Suite. - Previous experience with processing/managing payroll. - Membership of a Professional HR body (CIPD Level 5 or equivalent) -Desirable. - Experience working with ISO standards or similar compliance frameworks - Desirable. Salary and Benefits: Location: Working from home, and Hybrid between 2 sites (near Barnsley and Burton on Trent). Salary: £30,000 Hours of work: Monday to Friday, 40 hours a week, daytime hours, flexible start and finish times. Company pension / Cycle to work scheme / Health & wellbeing programme / Life insurance / On-site parking / Referral programme / Work from home Responsibilities include: Assist with recruitment activities including job postings, interviews, and the recruitment selection process. Ensure new employees are effectively onboarded. Maintain accurate records of recruitment processes. Ensure employee records are maintained and accurate through the HRIS system. Process and manage the monthly payrolls accurately and on time. Reconcile payroll accounts and resolve any discrepancies. Ensure company policies are up to date and in compliance with employment laws and regulations. Advise on HR policies and procedures, ensuring they are effectively communicated to employees. Provide support in audits, ensuring compliance with legal and regulatory requirements. Prepare and maintain HR reports related to employee turnover, absence, and other key metrics. Monitor HR trends and provide data-driven recommendations to improve organisational efficiency. Provide guidance and support on employee relations matters such as investigations, disciplinary actions, grievances, and conflict resolution. Act as a liaison between employees and management to address workplace issues and concerns. Offer advice on employee rights, contracts, and company policies. Support managers in implementing performance management processes, including annual goal setting, performance reviews and feedback. Advise on performance improvement plans (PIPs) and help address performance-related issues. Identify employee development needs and recommend suitable training programs. Assist in the development and delivery of internal training sessions to enhance employee skills and capabilities. Assist in administering compensation and benefits programs, ensuring employees have access to accurate and relevant information. Provide advice on pay structures, salary benchmarking, and benefits packages. Promote employee well-being programs and encourage a positive and inclusive work environment. Offer support in managing workplace health and safety, ensuring compliance with legal health standards. This role would suit someone with previous experience in a similar role, such as: HR Generalist / HR Support / Human Resources Coordinator / HR Adviser / HR Assistance / Human Resources Assistant / similar.
Anne Corder Recruitment
HR Advisor
Anne Corder Recruitment
HR Advisor A Fresh Take on HR Consulting £35,000 - £40,000 per annum On-site and client-facing - Lincolnshire Are you an experienced HR Advisor ready to take your skills beyond one company? This is your chance to work with a diverse range of clients , helping shape workplaces across industries - no two days will ever be the same. As HR Advisor, you ll be the trusted HR partner for multiple organisations, providing expert guidance across all areas of the employee lifecycle, from recruitment and onboarding to complex employee relations and policy development. One day you might be drafting new contracts, the next you could be running an investigation or supporting a management team through a change process. If you love variety, autonomy, and making a genuine impact, this role offers the perfect blend of hands-on HR practice and strategic influence. What you ll bring as HR Advisor CIPD Level 5 qualification (or equivalent experience) Solid generalist HR experience (2+ years) A confident, proactive approach with strong communication and relationship-building skills A full UK driving licence and flexibility to visit clients Why you ll love it here Work across multiple sectors with businesses that truly value your expertise Join a supportive, forward-thinking HR team passionate about great people practices Build your own professional brand and continuously develop your skills If you re an HR Advisor looking for something different, where every day brings new people, new challenges, and new opportunities, we d love to hear from you. Apply today and take your HR career in an exciting new direction. Contact Rebecca Ewers or apply via the advert! Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK INDEEDCOMM
Dec 06, 2025
Full time
HR Advisor A Fresh Take on HR Consulting £35,000 - £40,000 per annum On-site and client-facing - Lincolnshire Are you an experienced HR Advisor ready to take your skills beyond one company? This is your chance to work with a diverse range of clients , helping shape workplaces across industries - no two days will ever be the same. As HR Advisor, you ll be the trusted HR partner for multiple organisations, providing expert guidance across all areas of the employee lifecycle, from recruitment and onboarding to complex employee relations and policy development. One day you might be drafting new contracts, the next you could be running an investigation or supporting a management team through a change process. If you love variety, autonomy, and making a genuine impact, this role offers the perfect blend of hands-on HR practice and strategic influence. What you ll bring as HR Advisor CIPD Level 5 qualification (or equivalent experience) Solid generalist HR experience (2+ years) A confident, proactive approach with strong communication and relationship-building skills A full UK driving licence and flexibility to visit clients Why you ll love it here Work across multiple sectors with businesses that truly value your expertise Join a supportive, forward-thinking HR team passionate about great people practices Build your own professional brand and continuously develop your skills If you re an HR Advisor looking for something different, where every day brings new people, new challenges, and new opportunities, we d love to hear from you. Apply today and take your HR career in an exciting new direction. Contact Rebecca Ewers or apply via the advert! Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK INDEEDCOMM
Reflect Recruitment Group
HR Advisor
Reflect Recruitment Group
We have the pleasure of recruiting for a HR Advisor for a company based within the Newark area. This role is Monday to Friday, full time office based with a small amount of travel to their other site so a full UK driving licence is required. Ideally 9-5 but there is flexibility. You will be joining an established business within this fast paced manufacturing and production sector and be reporting into the Group HR Director. This role will suit someone ready to take on more responsibility and development in career and would appeal to someone who has been in an Advisory role for a short period of time or in a smaller business and wanting to move into a larger and more demanding business. Starting salary £28k-£30k, 25 days annual leave plus bh. The role over time will have plenty of scope for development across the business and wider group. The most suitable person for the HR Advisor role will be someone that is confident, willing to learn and develop, self starter and an excellent communicator. Day to Day responsibilities - Provide professional, proactive, and comprehensive HR support to the business, acting as the first point of contact for all HR-related matters. Employee relations casework, recruitment, and compliance activities while contributing to HR policy development and business improvement projects. Take full responsibility for disciplinary matters within the site and provide HR case management support on disciplinary issues across the wider Group, as required by the Group HR Director. Advise and coach line managers, team leaders, and operational staff on best-practice HR approaches and legal compliance, supporting confident, fair, and consistent people management. Collaborate closely with the management team across the factory and Team Leaders to support succession planning, resourcing, and employee engagement initiatives. Oversee and deliver onboarding and induction processes to ensure new starters are effectively integrated into the business. Support wellbeing initiatives and ensure effective management of sickness absence and attendance. Act as a trusted point of contact for employees, ensuring HR queries are handled professionally, confidentially, and promptly. Support the development, review, and implementation of HR policies and procedures in line with legislative updates and business requirements. Qualifications CIPD Level 3 or above Desirable Relevant HR qualification or qualified by experience Essential Skills Proven experience in managing ER cases independently Excellent written and verbal communication skills; able to engage confidently at all levels. Strong organisational and analytical skills with attention to detail. Strong working knowledge of UK Employment Law Ability to work autonomously and manage competing priorities Proficient in MS Office and HRIS systems Excellent organisational and problem-solving skills Experience supporting HR across group or multi-site operations If you are interested in the opportunity please apply straight away and interviews will be taking place start of November. Apply to Natalie Fox. Reflect Recruitment Group are operating as an Employment Agency under the Employment Act 1973
Dec 06, 2025
Full time
We have the pleasure of recruiting for a HR Advisor for a company based within the Newark area. This role is Monday to Friday, full time office based with a small amount of travel to their other site so a full UK driving licence is required. Ideally 9-5 but there is flexibility. You will be joining an established business within this fast paced manufacturing and production sector and be reporting into the Group HR Director. This role will suit someone ready to take on more responsibility and development in career and would appeal to someone who has been in an Advisory role for a short period of time or in a smaller business and wanting to move into a larger and more demanding business. Starting salary £28k-£30k, 25 days annual leave plus bh. The role over time will have plenty of scope for development across the business and wider group. The most suitable person for the HR Advisor role will be someone that is confident, willing to learn and develop, self starter and an excellent communicator. Day to Day responsibilities - Provide professional, proactive, and comprehensive HR support to the business, acting as the first point of contact for all HR-related matters. Employee relations casework, recruitment, and compliance activities while contributing to HR policy development and business improvement projects. Take full responsibility for disciplinary matters within the site and provide HR case management support on disciplinary issues across the wider Group, as required by the Group HR Director. Advise and coach line managers, team leaders, and operational staff on best-practice HR approaches and legal compliance, supporting confident, fair, and consistent people management. Collaborate closely with the management team across the factory and Team Leaders to support succession planning, resourcing, and employee engagement initiatives. Oversee and deliver onboarding and induction processes to ensure new starters are effectively integrated into the business. Support wellbeing initiatives and ensure effective management of sickness absence and attendance. Act as a trusted point of contact for employees, ensuring HR queries are handled professionally, confidentially, and promptly. Support the development, review, and implementation of HR policies and procedures in line with legislative updates and business requirements. Qualifications CIPD Level 3 or above Desirable Relevant HR qualification or qualified by experience Essential Skills Proven experience in managing ER cases independently Excellent written and verbal communication skills; able to engage confidently at all levels. Strong organisational and analytical skills with attention to detail. Strong working knowledge of UK Employment Law Ability to work autonomously and manage competing priorities Proficient in MS Office and HRIS systems Excellent organisational and problem-solving skills Experience supporting HR across group or multi-site operations If you are interested in the opportunity please apply straight away and interviews will be taking place start of November. Apply to Natalie Fox. Reflect Recruitment Group are operating as an Employment Agency under the Employment Act 1973

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