We are looking for a Visiting Officer for this busy Housing Options Service. To assist the Housing Options service in delivering objectives to manage and retain good quality, cost effective accommodation from the private rented sector and reduce the number of households living in temporary accommodation. To carry out visits to ensure our customers are living at the accommodation provided by Housing click apply for full job details
Dec 06, 2025
Contractor
We are looking for a Visiting Officer for this busy Housing Options Service. To assist the Housing Options service in delivering objectives to manage and retain good quality, cost effective accommodation from the private rented sector and reduce the number of households living in temporary accommodation. To carry out visits to ensure our customers are living at the accommodation provided by Housing click apply for full job details
Electrical Services Surveyor Location : St Albans, Hertfordshire, AL1 3JE -Flexible working options including Hybrid working Salary: £42,500 up to £46,871 inclusive annual salary up to 19.7 percent employer pension contribution plus essential car user allowance Hours: Full time, 37 hours per week Contract : Permanent About the role In this role, you will oversee the implementation, management, and delivery of all electrical, fire detection, door entry, lift, CCTV, and digital TV installations with the Council's supply partners. Responsibilities include repair, maintenance, and major projects for both existing and new Council housing installations. About you You will oversee projects from start to completion with minimal supervision, including budget management, preparing specifications and drawings, contract procurement, and supervising electrical works for the Council's housing stock. A degree in Building Surveying or equivalent work experience in a similar role is preferred with i.e. HNC/HND in Building Surveying/Construction or relevant Electrical qualification. Strong working knowledge of building defects and solutions is also required. Knowledge of housing legislation, best practices for repairs and maintenance, CDM, and Building Regulations is essential. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: • 28.5 days basic annual leave (increasing with service) bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers • Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions • Flexible working options • Staff Parking Permit • Reimbursement of professional fees • Comprehensive development and training • Discounted membership at selected local sports and fitness centres • Access to discounts and benefits via online platform Additional Information A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications : 08 December 2025 Interviews scheduled for week commencing: As soon as possible NOTE : Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date, and we strongly encourage you to submit your application as soon as possible. You may also have experience in the following: Electrical Project Manager, Building Services Engineer, Electrical Contracts Manager, Housing Electrical Engineer, M&E (Mechanical & Electrical) Project Manager, Building Surveyor (Electrical / M&E), Electrical Maintenance Manager, Electrical Compliance Officer, Property Services Manager, Electrical Engineer (Local Authority / Council Housing), Asset Manager (Building Services), Electrical Installation Manager, Building Services Surveyor, Repairs and Maintenance Manager, Fire and Security Systems Manager REF-
Dec 06, 2025
Full time
Electrical Services Surveyor Location : St Albans, Hertfordshire, AL1 3JE -Flexible working options including Hybrid working Salary: £42,500 up to £46,871 inclusive annual salary up to 19.7 percent employer pension contribution plus essential car user allowance Hours: Full time, 37 hours per week Contract : Permanent About the role In this role, you will oversee the implementation, management, and delivery of all electrical, fire detection, door entry, lift, CCTV, and digital TV installations with the Council's supply partners. Responsibilities include repair, maintenance, and major projects for both existing and new Council housing installations. About you You will oversee projects from start to completion with minimal supervision, including budget management, preparing specifications and drawings, contract procurement, and supervising electrical works for the Council's housing stock. A degree in Building Surveying or equivalent work experience in a similar role is preferred with i.e. HNC/HND in Building Surveying/Construction or relevant Electrical qualification. Strong working knowledge of building defects and solutions is also required. Knowledge of housing legislation, best practices for repairs and maintenance, CDM, and Building Regulations is essential. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: • 28.5 days basic annual leave (increasing with service) bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers • Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions • Flexible working options • Staff Parking Permit • Reimbursement of professional fees • Comprehensive development and training • Discounted membership at selected local sports and fitness centres • Access to discounts and benefits via online platform Additional Information A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications : 08 December 2025 Interviews scheduled for week commencing: As soon as possible NOTE : Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date, and we strongly encourage you to submit your application as soon as possible. You may also have experience in the following: Electrical Project Manager, Building Services Engineer, Electrical Contracts Manager, Housing Electrical Engineer, M&E (Mechanical & Electrical) Project Manager, Building Surveyor (Electrical / M&E), Electrical Maintenance Manager, Electrical Compliance Officer, Property Services Manager, Electrical Engineer (Local Authority / Council Housing), Asset Manager (Building Services), Electrical Installation Manager, Building Services Surveyor, Repairs and Maintenance Manager, Fire and Security Systems Manager REF-
4Recruitment Services are seeking an experienced Housing Options Advisor to work for our client based in North Northamptonshire. The post holder will be expected to work on-site 4 days per week at the client s offices, located in Kettering or Wellingborough. As a Housing Options Advisor you will support the team in reducing backlogs and waiting times for homeless applications. The role involves triaging cases and conducting casework, making informed decisions on homelessness applications. You will play a key role in providing advice, assessing housing needs, and helping applicants navigate their housing options. DUTIES AND RESPONSIBILITIES INCLUDE: Manage the triage process for homeless applications. Make decisions on cases in line with housing legislation. Provide advice and guidance on housing options to applicants. Work with internal teams and external agencies to resolve homelessness cases. ESSENTIAL REQUIREMENTS INCLUDE: In-depth knowledge of Part 7 of the Housing Act 1996. Experience in housing advice, casework, and negotiations with various stakeholders. Strong communication skills and the ability to produce clear and concise statutory decision letters. Capability to work independently and manage a diverse caseload efficiently. To work as a Triage officer with the Triage Team which is part of Housing Options. Daily tasks will be dealing with homeless on the day approaches, managing your caseload of homeless or customers threatened with homelessness providing support and advice. You will need to make not homeless, not eligible decisions. Experience in the use of Jigsaw system. Full UK Driving license, Access to own vehicle. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Dec 05, 2025
Contractor
4Recruitment Services are seeking an experienced Housing Options Advisor to work for our client based in North Northamptonshire. The post holder will be expected to work on-site 4 days per week at the client s offices, located in Kettering or Wellingborough. As a Housing Options Advisor you will support the team in reducing backlogs and waiting times for homeless applications. The role involves triaging cases and conducting casework, making informed decisions on homelessness applications. You will play a key role in providing advice, assessing housing needs, and helping applicants navigate their housing options. DUTIES AND RESPONSIBILITIES INCLUDE: Manage the triage process for homeless applications. Make decisions on cases in line with housing legislation. Provide advice and guidance on housing options to applicants. Work with internal teams and external agencies to resolve homelessness cases. ESSENTIAL REQUIREMENTS INCLUDE: In-depth knowledge of Part 7 of the Housing Act 1996. Experience in housing advice, casework, and negotiations with various stakeholders. Strong communication skills and the ability to produce clear and concise statutory decision letters. Capability to work independently and manage a diverse caseload efficiently. To work as a Triage officer with the Triage Team which is part of Housing Options. Daily tasks will be dealing with homeless on the day approaches, managing your caseload of homeless or customers threatened with homelessness providing support and advice. You will need to make not homeless, not eligible decisions. Experience in the use of Jigsaw system. Full UK Driving license, Access to own vehicle. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
HOST Casework Officer Tower Hamlets Contract £23.16 per hour PAYE of £30.23 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced HOST Casework Officer Job Summary: The Housing Hospital Discharge Coordinator is responsible for delivering high-quality housing options, advice, and assistance to patients in hospital settings. The role ensures safe and timely hospital discharge into suitable accommodation for Tower Hamlets residents, reducing delays and supporting health and social care outcomes. Key responsibilities include: Working closely with hospital teams to facilitate discharge planning. Applying detailed knowledge of homelessness legislation, including the Homelessness Reduction Act 2018. Coordinating referrals to boroughs of residence and liaising with hospitals such as Royal London, Newham, Mile End, and others. Supporting patients who require housing or social care upon discharge. Reducing demand on hospitals and social care through effective housing solutions. This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. Main Duties and Responsibilities: Provide housing advice and options tailored to patient needs. Collaborate with multi-disciplinary teams across hospitals and housing services. Ensure compliance with statutory duties and council policies, including Customer Care, Equal Opportunities, Data Protection, and Health and Safety. Maintain accurate records and case management systems. Work proactively to prevent homelessness and secure sustainable housing solutions. Essential Skills and Knowledge: In-depth understanding of homelessness legislation and housing sector. Ability to work in a fast-paced environment with competing priorities. Strong partnership working skills with internal and external stakeholders. Excellent communication and problem-solving abilities. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Dec 05, 2025
Contractor
HOST Casework Officer Tower Hamlets Contract £23.16 per hour PAYE of £30.23 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced HOST Casework Officer Job Summary: The Housing Hospital Discharge Coordinator is responsible for delivering high-quality housing options, advice, and assistance to patients in hospital settings. The role ensures safe and timely hospital discharge into suitable accommodation for Tower Hamlets residents, reducing delays and supporting health and social care outcomes. Key responsibilities include: Working closely with hospital teams to facilitate discharge planning. Applying detailed knowledge of homelessness legislation, including the Homelessness Reduction Act 2018. Coordinating referrals to boroughs of residence and liaising with hospitals such as Royal London, Newham, Mile End, and others. Supporting patients who require housing or social care upon discharge. Reducing demand on hospitals and social care through effective housing solutions. This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. Main Duties and Responsibilities: Provide housing advice and options tailored to patient needs. Collaborate with multi-disciplinary teams across hospitals and housing services. Ensure compliance with statutory duties and council policies, including Customer Care, Equal Opportunities, Data Protection, and Health and Safety. Maintain accurate records and case management systems. Work proactively to prevent homelessness and secure sustainable housing solutions. Essential Skills and Knowledge: In-depth understanding of homelessness legislation and housing sector. Ability to work in a fast-paced environment with competing priorities. Strong partnership working skills with internal and external stakeholders. Excellent communication and problem-solving abilities. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Babergh and Mid Suffolk District Council
Ipswich, Suffolk
Babergh and Mid Suffolk District Council are looking to recruit a Principal Planning Policy Officer to join our team based in Ipswich, Suffolk. You will join us on a full-time, permanent basis. The successful candidate will earn a competitive salary of £45,091 - £52,413 per annum (plus Market Supplement) (pro rata for part time). This role is open to full time, part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Principal Planning Policy Officer to join our Strategic Planning Team and lead on a variety of planning policy matters. If you share our values and motivation to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Do you want to shape our communities and places in Babergh and Mid Suffolk for the better? An exciting role has become available in the team that delivers the Local Plan for our districts. The councils adopted the Babergh and Mid Suffolk Joint Local Plan Part 1 Development Plan Document in November 2023 and are currently undertaking a Joint Local Plan Review under the new plan-making system, which will plan ahead to 2045. The Joint Local Plan Review will seek to address the challenge of increasing housing and employment needs together with the delivery of the associated infrastructure, whilst preserving what is unique about the districts. We are looking for a collaborative and strategic-minded individual to play a key role in the formulation of planning policy, including: major and strategic site allocation managing external consultants on the development of evidence base and appraisal provide expert planning policy advice mentor members of the team. There will be the need to work collaboratively across the two councils in supporting the development of strategies including infrastructure, as well as working closely with councillors, neighbouring local authorities, Suffolk County Council, and other infrastructure providers. Engagement with the community and supporting the preparation of neighbourhood development plans are key aspects of the role. The post will support the delivery of the councils corporate objectives. About you We are seeking a motivated planner who has appropriate knowledge and experience of the spatial planning policy system with the ability to analyse, interpret and present evidence and information succinctly to a variety of audiences. You will: be educated to degree level in an appropriate discipline, with significant spatial planning policy experience, and membership of the Royal Town Planning Institute is desirable have a thorough knowledge of Local Government practice and procedures be able to procure and manage external consultants and have a good understanding of the plan-making process have effective communication skills and an ability to develop strong working relationships, together with project management and organisational skills have good IT skills and extensive experience with modern Microsoft products is expected. Now is an exciting time to join us, as we look to update and develop the software we use with innovative packages to present information in different ways. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns. It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: generous leave entitlement (26 days a year, rising to 31 days after 5 years) competitive Local Government Pension Scheme wellbeing Support and Employee Assistance Programs private Health Care Options electric Vehicle Salary Sacrifice Scheme paid volunteering days flexible and hybrid working arrangements (Business needs permitting) great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5pm, 6 January 2026. Interview date: week beginning 12 January 2026. If you think you have what it takes to be successful in this Principal Planning Policy Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Dec 04, 2025
Full time
Babergh and Mid Suffolk District Council are looking to recruit a Principal Planning Policy Officer to join our team based in Ipswich, Suffolk. You will join us on a full-time, permanent basis. The successful candidate will earn a competitive salary of £45,091 - £52,413 per annum (plus Market Supplement) (pro rata for part time). This role is open to full time, part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Principal Planning Policy Officer to join our Strategic Planning Team and lead on a variety of planning policy matters. If you share our values and motivation to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Do you want to shape our communities and places in Babergh and Mid Suffolk for the better? An exciting role has become available in the team that delivers the Local Plan for our districts. The councils adopted the Babergh and Mid Suffolk Joint Local Plan Part 1 Development Plan Document in November 2023 and are currently undertaking a Joint Local Plan Review under the new plan-making system, which will plan ahead to 2045. The Joint Local Plan Review will seek to address the challenge of increasing housing and employment needs together with the delivery of the associated infrastructure, whilst preserving what is unique about the districts. We are looking for a collaborative and strategic-minded individual to play a key role in the formulation of planning policy, including: major and strategic site allocation managing external consultants on the development of evidence base and appraisal provide expert planning policy advice mentor members of the team. There will be the need to work collaboratively across the two councils in supporting the development of strategies including infrastructure, as well as working closely with councillors, neighbouring local authorities, Suffolk County Council, and other infrastructure providers. Engagement with the community and supporting the preparation of neighbourhood development plans are key aspects of the role. The post will support the delivery of the councils corporate objectives. About you We are seeking a motivated planner who has appropriate knowledge and experience of the spatial planning policy system with the ability to analyse, interpret and present evidence and information succinctly to a variety of audiences. You will: be educated to degree level in an appropriate discipline, with significant spatial planning policy experience, and membership of the Royal Town Planning Institute is desirable have a thorough knowledge of Local Government practice and procedures be able to procure and manage external consultants and have a good understanding of the plan-making process have effective communication skills and an ability to develop strong working relationships, together with project management and organisational skills have good IT skills and extensive experience with modern Microsoft products is expected. Now is an exciting time to join us, as we look to update and develop the software we use with innovative packages to present information in different ways. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns. It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: generous leave entitlement (26 days a year, rising to 31 days after 5 years) competitive Local Government Pension Scheme wellbeing Support and Employee Assistance Programs private Health Care Options electric Vehicle Salary Sacrifice Scheme paid volunteering days flexible and hybrid working arrangements (Business needs permitting) great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5pm, 6 January 2026. Interview date: week beginning 12 January 2026. If you think you have what it takes to be successful in this Principal Planning Policy Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Chief Campaigns and Creative Officer (£25,000) Central London 32 Hours Per Week Reports to Executive Director Why this role exists The Trans Legal Clinic turns frontline legal work into change people can feel. We need a senior creative lead to set the look, sound and pace of our public work, run audience-led campaigns and make complex issues clear and actionable. What you will lead Creative direction: Own visual identity, tone of voice and message architecture across print, digital and events. Campaigns that move people: Plan and deliver campaigns across our pillars: client rights, systems change, fundraising and recruitment. Turn data and casework insights into creative that lands. Social media and content: Own the calendar. Ship platform-specific posts, threads, carousels, short video and email. Moderate comments with care for community safety. Rapid response: Prepare toolkits and holding lines for breaking stories. Coordinate with legal and policy colleagues. Production: Brief, storyboard, shoot or commission. Edit to deadline. Manage freelancers and suppliers. Keep files, rights and releases in order. Accessibility and inclusion: Bake accessibility into everything: captions, alt text, readable layouts and plain language. Measurement and learning: Set goals, define KPIs, track performance and share honest learnings. Improve what works, stop what does not. Internal enablement: Build a tidy brand kit, templates and guidance so the team can self-serve without diluting quality. Train staff and volunteers. Workflow: Keep projects moving with clear briefs, timelines and approvals. You ll thrive here if you show Entrepreneurial drive: you turn strategy into finished creative and campaigns. Ownership and follow-through: you run work end to end and land it. Bold, informed judgement: you try new formats and back choices with evidence. Clear communication: you write clean copy and match tone to audience. Inclusive practice: you build accessibility and safety into content as standard. Planning under pressure: you manage live moments without losing quality. Team-building and collaboration: you lead creatives and volunteers well. Constant learning: you test, measure and iterate. What you will bring A strong portfolio showing strategy-led creative across static, motion and copy. Confident in canva or similar. Comfortable with short-form video editing and basic motion. Platform literacy across Instagram, LinkedIn, TikTok and YouTube. Working knowledge of analytics and paid promotion. Clear writing and an ear for tone. Calm leadership and useable feedback. Sound judgement on reputation, privacy, GDPR and consent. Commitment to trans-led practice and the communities we serve. Helpful extras not-for-profit experience Familiarity with gender recognition, healthcare advocacy, discrimination, housing and employment Basic SEO and email automation. Practicalities Hours: 32 Hours per week Location: Central London Salary: £25,000. What We Look For The Co-founders Mindset At the Trans Legal Clinic we are building a Trans+ rights revolution; our mission is Trans Liberation. That means access to justice for Trans & Non-binary people everywhere. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to trailblazer new routes to justice and public impact, this is the place to build your career. We select candidates based on their performance in 8 areas; 1. Ownership and follow-through You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would. 2. Bold, informed judgement You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it. 3. Entrepreneurial drive You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines. 4. Planning under pressure You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver. 5. Inclusive practice You strive to make everything you create accessible to others, designing work that is easier for others to take part in, with people who face barriers always in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved. 6. Clear communication You write and speak in plain terms and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don t get offended and see it as a chance to improve. 7. Team-building and collaboration You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger. 8. Constant learning You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better. These eight criteria are what we look for. Use them to decide whether this is the right place for you and to shape the examples you share in your application.
Dec 04, 2025
Full time
Chief Campaigns and Creative Officer (£25,000) Central London 32 Hours Per Week Reports to Executive Director Why this role exists The Trans Legal Clinic turns frontline legal work into change people can feel. We need a senior creative lead to set the look, sound and pace of our public work, run audience-led campaigns and make complex issues clear and actionable. What you will lead Creative direction: Own visual identity, tone of voice and message architecture across print, digital and events. Campaigns that move people: Plan and deliver campaigns across our pillars: client rights, systems change, fundraising and recruitment. Turn data and casework insights into creative that lands. Social media and content: Own the calendar. Ship platform-specific posts, threads, carousels, short video and email. Moderate comments with care for community safety. Rapid response: Prepare toolkits and holding lines for breaking stories. Coordinate with legal and policy colleagues. Production: Brief, storyboard, shoot or commission. Edit to deadline. Manage freelancers and suppliers. Keep files, rights and releases in order. Accessibility and inclusion: Bake accessibility into everything: captions, alt text, readable layouts and plain language. Measurement and learning: Set goals, define KPIs, track performance and share honest learnings. Improve what works, stop what does not. Internal enablement: Build a tidy brand kit, templates and guidance so the team can self-serve without diluting quality. Train staff and volunteers. Workflow: Keep projects moving with clear briefs, timelines and approvals. You ll thrive here if you show Entrepreneurial drive: you turn strategy into finished creative and campaigns. Ownership and follow-through: you run work end to end and land it. Bold, informed judgement: you try new formats and back choices with evidence. Clear communication: you write clean copy and match tone to audience. Inclusive practice: you build accessibility and safety into content as standard. Planning under pressure: you manage live moments without losing quality. Team-building and collaboration: you lead creatives and volunteers well. Constant learning: you test, measure and iterate. What you will bring A strong portfolio showing strategy-led creative across static, motion and copy. Confident in canva or similar. Comfortable with short-form video editing and basic motion. Platform literacy across Instagram, LinkedIn, TikTok and YouTube. Working knowledge of analytics and paid promotion. Clear writing and an ear for tone. Calm leadership and useable feedback. Sound judgement on reputation, privacy, GDPR and consent. Commitment to trans-led practice and the communities we serve. Helpful extras not-for-profit experience Familiarity with gender recognition, healthcare advocacy, discrimination, housing and employment Basic SEO and email automation. Practicalities Hours: 32 Hours per week Location: Central London Salary: £25,000. What We Look For The Co-founders Mindset At the Trans Legal Clinic we are building a Trans+ rights revolution; our mission is Trans Liberation. That means access to justice for Trans & Non-binary people everywhere. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to trailblazer new routes to justice and public impact, this is the place to build your career. We select candidates based on their performance in 8 areas; 1. Ownership and follow-through You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would. 2. Bold, informed judgement You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it. 3. Entrepreneurial drive You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines. 4. Planning under pressure You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver. 5. Inclusive practice You strive to make everything you create accessible to others, designing work that is easier for others to take part in, with people who face barriers always in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved. 6. Clear communication You write and speak in plain terms and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don t get offended and see it as a chance to improve. 7. Team-building and collaboration You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger. 8. Constant learning You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better. These eight criteria are what we look for. Use them to decide whether this is the right place for you and to shape the examples you share in your application.
Why this role exists We deliver practical legal support that changes lives. To grow responsibly, we need a COO to build operational excellence and keep systems ready to scale. What you will lead • Financial leadership Build, manage and monitor the annual budget; lead forecasting and cashflow; produce reports; oversee accounting, payments, payroll and invoicing; maintain strong controls and compliance; track restricted funds; support grant bids and donor reporting. • Day-to-day operations Maintain efficient systems across casework, admin and volunteers; design policies, SOPs and QA; oversee IT, digital tools and case management; ensure GDPR-compliant data handling; lead operational responses to risk and regulation. • Strategy and organisational development Work with the Executive Director on strategy; lead service development, scaling projects and national expansion; improve volunteer pathways, client experience and internal processes; provide data-driven insight for the Board. • People, volunteers and HR Support recruitment, onboarding and retention; develop clear HR processes and documentation; ensure supervision, wellbeing and safeguarding frameworks. • Governance, risk and compliance Manage risk registers and mitigation plans; lead internal audits and quality reviews; prepare Board papers; ensure compliance with legal, regulatory and charity requirements. You ll thrive here if you show • Ownership and follow-through: you take responsibility and land the work. • Planning under pressure: you bring order, rhythm and clarity. • Bold, informed judgement: you improve systems based on evidence, not habit. • Entrepreneurial drive: you simplify, standardise and scale what works. • Inclusive practice: you design operations that are easier to use and safer to deliver. • Clear communication: you turn complexity into simple actions and updates. • Team-building and collaboration: you help staff and volunteers succeed together. • Constant learning: you refine processes and leave usable documentation. What you will bring • Significant operational leadership in a non-profit, legal, community or mission-driven setting. • Strong financial management across budgeting, forecasting, reporting and controls. • Ability to build robust systems in a small but scaling organisation. • Strategic, organised and analytical working style. • Confident people leadership and clear communication. • Understanding of governance, safeguarding, risk and regulatory compliance. • Commitment to trans equality, dignity and client-centred practice. Helpful extras • Experience in legal services or legal operations. • Managing grants or donor-funded programmes. • Experience scaling an organisation or building new infrastructure. • Knowledge of trans community needs and support services. Practicalities • Hours: part time, with occasional evenings or weekends around live moments. • Location: Central London base with sensible hybrid flexibility. • Reporting line: Executive Director. • Salary: based on experience and time commitment. The Co-Founders Mindset We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career. Our Recruitment Criteria Ownership and follow-through You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would. Bold, informed judgement You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it. Entrepreneurial drive You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines. Planning under pressure You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver. Inclusive practice You design work that is easier for others to take part in with people who face barriers in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved. Clear communication You write and speak in plain English and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don t get offended and see it as a chance to improve. Team-building and collaboration You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger. Constant learning You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better. • Team-building and collaboration: you lead creatives and volunteers well. • Constant learning: you test, measure and iterate. What you will bring • A strong portfolio showing strategy-led creative across static, motion and copy. • Three or more years in creative communications or campaigns (agency, newsroom, charity or in-house). • Confident in Adobe Creative Cloud and either Figma or similar; comfortable with short-form video editing and basic motion. • Platform literacy across Instagram, LinkedIn, TikTok and YouTube, and working knowledge of analytics and paid promotion. • Clear writing and an ear for tone; calm leadership and useable feedback. • Sound judgement on reputation, privacy, GDPR and consent. • Commitment to trans-led practice and the communities we serve. Helpful extras • Clinic or not-for-profit experience. • Familiarity with gender recognition, healthcare advocacy, discrimination, housing and employment. • Basic SEO and email automation. Practicalities • Hours: full time, with occasional evenings or weekends around live moments. • Location: Central London base with sensible hybrid flexibility. • Salary: £25,000. • Reporting line: Executive Director. The Co-Founders Mindset We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career. Our Recruitment Criteria Ownership and follow-through You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would. Bold, informed judgement You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it. Entrepreneurial drive You spot openings other people miss and turn ideas into useful services . click apply for full job details
Dec 04, 2025
Full time
Why this role exists We deliver practical legal support that changes lives. To grow responsibly, we need a COO to build operational excellence and keep systems ready to scale. What you will lead • Financial leadership Build, manage and monitor the annual budget; lead forecasting and cashflow; produce reports; oversee accounting, payments, payroll and invoicing; maintain strong controls and compliance; track restricted funds; support grant bids and donor reporting. • Day-to-day operations Maintain efficient systems across casework, admin and volunteers; design policies, SOPs and QA; oversee IT, digital tools and case management; ensure GDPR-compliant data handling; lead operational responses to risk and regulation. • Strategy and organisational development Work with the Executive Director on strategy; lead service development, scaling projects and national expansion; improve volunteer pathways, client experience and internal processes; provide data-driven insight for the Board. • People, volunteers and HR Support recruitment, onboarding and retention; develop clear HR processes and documentation; ensure supervision, wellbeing and safeguarding frameworks. • Governance, risk and compliance Manage risk registers and mitigation plans; lead internal audits and quality reviews; prepare Board papers; ensure compliance with legal, regulatory and charity requirements. You ll thrive here if you show • Ownership and follow-through: you take responsibility and land the work. • Planning under pressure: you bring order, rhythm and clarity. • Bold, informed judgement: you improve systems based on evidence, not habit. • Entrepreneurial drive: you simplify, standardise and scale what works. • Inclusive practice: you design operations that are easier to use and safer to deliver. • Clear communication: you turn complexity into simple actions and updates. • Team-building and collaboration: you help staff and volunteers succeed together. • Constant learning: you refine processes and leave usable documentation. What you will bring • Significant operational leadership in a non-profit, legal, community or mission-driven setting. • Strong financial management across budgeting, forecasting, reporting and controls. • Ability to build robust systems in a small but scaling organisation. • Strategic, organised and analytical working style. • Confident people leadership and clear communication. • Understanding of governance, safeguarding, risk and regulatory compliance. • Commitment to trans equality, dignity and client-centred practice. Helpful extras • Experience in legal services or legal operations. • Managing grants or donor-funded programmes. • Experience scaling an organisation or building new infrastructure. • Knowledge of trans community needs and support services. Practicalities • Hours: part time, with occasional evenings or weekends around live moments. • Location: Central London base with sensible hybrid flexibility. • Reporting line: Executive Director. • Salary: based on experience and time commitment. The Co-Founders Mindset We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career. Our Recruitment Criteria Ownership and follow-through You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would. Bold, informed judgement You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it. Entrepreneurial drive You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines. Planning under pressure You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver. Inclusive practice You design work that is easier for others to take part in with people who face barriers in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved. Clear communication You write and speak in plain English and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don t get offended and see it as a chance to improve. Team-building and collaboration You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger. Constant learning You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better. • Team-building and collaboration: you lead creatives and volunteers well. • Constant learning: you test, measure and iterate. What you will bring • A strong portfolio showing strategy-led creative across static, motion and copy. • Three or more years in creative communications or campaigns (agency, newsroom, charity or in-house). • Confident in Adobe Creative Cloud and either Figma or similar; comfortable with short-form video editing and basic motion. • Platform literacy across Instagram, LinkedIn, TikTok and YouTube, and working knowledge of analytics and paid promotion. • Clear writing and an ear for tone; calm leadership and useable feedback. • Sound judgement on reputation, privacy, GDPR and consent. • Commitment to trans-led practice and the communities we serve. Helpful extras • Clinic or not-for-profit experience. • Familiarity with gender recognition, healthcare advocacy, discrimination, housing and employment. • Basic SEO and email automation. Practicalities • Hours: full time, with occasional evenings or weekends around live moments. • Location: Central London base with sensible hybrid flexibility. • Salary: £25,000. • Reporting line: Executive Director. The Co-Founders Mindset We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career. Our Recruitment Criteria Ownership and follow-through You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would. Bold, informed judgement You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it. Entrepreneurial drive You spot openings other people miss and turn ideas into useful services . click apply for full job details
Full-time Solicitor (£50,000) (Head of Legal Services/Compliance Officer for Legal Practice) Central London 40 Hours Per Week Why this role matters We are making rights usable in real time for trans communities. As our first full-time, in-house solicitor, you will build and lead our legal function, supervise our casework and set standards that change outcomes case by case and system by system. What you will lead Service build and leadership: Design and run a high-quality legal service. Set procedure, quality checks and file management that get used. Supervision and standards: Supervise staff and volunteers. Mentor, review files, sign off advice and keep practice safe and effective. Strategic casework: Identify patterns, test lawful routes others overlook, and pursue remedies that unlock access for many, not just one. Templates and guidance: Create repeatable tools, model letters and notes that make good practice easier. Training: Deliver practical training for staff and volunteers on core areas and updates. External relationships: Work with partner firms, Counsel, regulators and support organisations. Refer and co-work where it benefits clients. Keeping current: Track legal and regulatory change. Update guidance and workflows promptly. Issues and disputes: Handle escalations quickly and proportionately. You ll thrive here if you show Bold, informed judgement: you check the source, avoid assumptions and make firm, evidence-based decisions. Ownership and follow-through: you take responsibility for files, systems and outcomes. Entrepreneurial drive: you test new routes and scale what works. Planning under pressure: you manage competing demands without losing quality. Inclusive practice: you design services that are easier and safer to access. Clear communication: you explain rights and risks plainly to clients and partners. Team-building and collaboration: you can nurture a capable, committed volunteer cohort. Constant learning: you reflect, improve and leave usable tools behind. What you will bring Qualified solicitor with at least 3 years PQE. Ready to build strong supervision and people skills. Clear, practical legal analysis and sound judgement under time pressure. Proven ability to design and co-create procedures that work. Excellent written and oral communication. Comfortable working independently and in a small, committed team. Helpful extras Experience in legal aid, housing, discrimination, domestic abuse, public law or community care; background in clinics or advice settings; understanding of trans rights and the realities clients face. Practicalities Hours: 40 Hours Per Week Location: Central London base with sensible hybrid flexibility. Salary: £50,000. What We Look For The Co-founders Mindset At the Trans Legal Clinic we are building a Trans+ rights revolution; our mission is Trans Liberation. That means access to justice for Trans & Non-binary people everywhere. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to trailblazer new routes to justice and public impact, this is the place to build your career. We select candidates based on their performance in 8 areas; 1. Ownership and follow-through You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would. 2. Bold, informed judgement You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it. 3. Entrepreneurial drive You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines. 4. Planning under pressure You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver. 5. Inclusive practice You strive to make everything you create accessible to others, designing work that is easier for others to take part in, with people who face barriers always in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved. 6. Clear communication You write and speak in plain terms and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don t get offended and see it as a chance to improve. 7. Team-building and collaboration You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger. 8. Constant learning You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better. These eight criteria are what we look for. Use them to decide whether this is the right place for you and to shape the examples you share in your application.
Dec 04, 2025
Full time
Full-time Solicitor (£50,000) (Head of Legal Services/Compliance Officer for Legal Practice) Central London 40 Hours Per Week Why this role matters We are making rights usable in real time for trans communities. As our first full-time, in-house solicitor, you will build and lead our legal function, supervise our casework and set standards that change outcomes case by case and system by system. What you will lead Service build and leadership: Design and run a high-quality legal service. Set procedure, quality checks and file management that get used. Supervision and standards: Supervise staff and volunteers. Mentor, review files, sign off advice and keep practice safe and effective. Strategic casework: Identify patterns, test lawful routes others overlook, and pursue remedies that unlock access for many, not just one. Templates and guidance: Create repeatable tools, model letters and notes that make good practice easier. Training: Deliver practical training for staff and volunteers on core areas and updates. External relationships: Work with partner firms, Counsel, regulators and support organisations. Refer and co-work where it benefits clients. Keeping current: Track legal and regulatory change. Update guidance and workflows promptly. Issues and disputes: Handle escalations quickly and proportionately. You ll thrive here if you show Bold, informed judgement: you check the source, avoid assumptions and make firm, evidence-based decisions. Ownership and follow-through: you take responsibility for files, systems and outcomes. Entrepreneurial drive: you test new routes and scale what works. Planning under pressure: you manage competing demands without losing quality. Inclusive practice: you design services that are easier and safer to access. Clear communication: you explain rights and risks plainly to clients and partners. Team-building and collaboration: you can nurture a capable, committed volunteer cohort. Constant learning: you reflect, improve and leave usable tools behind. What you will bring Qualified solicitor with at least 3 years PQE. Ready to build strong supervision and people skills. Clear, practical legal analysis and sound judgement under time pressure. Proven ability to design and co-create procedures that work. Excellent written and oral communication. Comfortable working independently and in a small, committed team. Helpful extras Experience in legal aid, housing, discrimination, domestic abuse, public law or community care; background in clinics or advice settings; understanding of trans rights and the realities clients face. Practicalities Hours: 40 Hours Per Week Location: Central London base with sensible hybrid flexibility. Salary: £50,000. What We Look For The Co-founders Mindset At the Trans Legal Clinic we are building a Trans+ rights revolution; our mission is Trans Liberation. That means access to justice for Trans & Non-binary people everywhere. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to trailblazer new routes to justice and public impact, this is the place to build your career. We select candidates based on their performance in 8 areas; 1. Ownership and follow-through You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would. 2. Bold, informed judgement You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it. 3. Entrepreneurial drive You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines. 4. Planning under pressure You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver. 5. Inclusive practice You strive to make everything you create accessible to others, designing work that is easier for others to take part in, with people who face barriers always in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved. 6. Clear communication You write and speak in plain terms and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don t get offended and see it as a chance to improve. 7. Team-building and collaboration You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger. 8. Constant learning You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better. These eight criteria are what we look for. Use them to decide whether this is the right place for you and to shape the examples you share in your application.
A Hertfordshire local authority is seeking two skilled Housing Options Officers to join its busy front-line Housing Needs service: one focused on families, and one dedicated to supporting single applicants. These roles will provide comprehensive housing advice, complete homelessness assessments under the Homelessness Reduction Act, and develop personalised housing plans that focus on early intervention and sustainable solutions. The officers will work closely with internal teams, private landlords and partner agencies to prevent homelessness wherever possible and secure suitable accommodation for those in need. The ideal candidates will have strong interviewing skills, experience in case management, and a sound understanding of housing legislation. You will be able to manage a varied workload, work sensitively with vulnerable households, and make clear, evidence-based decisions. These are excellent opportunities to make a positive impact on residents' lives while contributing to an effective, resident-focused Housing Options service. Please note, this is a hybrid position, with 3 days per week in office required. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Dec 03, 2025
Contractor
A Hertfordshire local authority is seeking two skilled Housing Options Officers to join its busy front-line Housing Needs service: one focused on families, and one dedicated to supporting single applicants. These roles will provide comprehensive housing advice, complete homelessness assessments under the Homelessness Reduction Act, and develop personalised housing plans that focus on early intervention and sustainable solutions. The officers will work closely with internal teams, private landlords and partner agencies to prevent homelessness wherever possible and secure suitable accommodation for those in need. The ideal candidates will have strong interviewing skills, experience in case management, and a sound understanding of housing legislation. You will be able to manage a varied workload, work sensitively with vulnerable households, and make clear, evidence-based decisions. These are excellent opportunities to make a positive impact on residents' lives while contributing to an effective, resident-focused Housing Options service. Please note, this is a hybrid position, with 3 days per week in office required. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We are seeking a dedicated and proactive Housing Options Officer to join a busy and customer-focused Housing team within a local authority in Essex. In this vital front-line role, you will support individuals and families experiencing housing difficulties, assessing their needs and providing specialist advice on the full range of housing options available. Where homelessness cannot be prevented, you will carry out detailed investigations under Part VII of the Housing Act 1996 (as amended) and issue clear, legally sound s184 decision letters. Your responsibilities will include delivering comprehensive advice both in person and by telephone, participating in the Housing Options duty rota, completing and monitoring Personalised Housing Plans, and taking active steps to prevent and relieve homelessness. This may involve negotiating with landlords or mortgage providers, making referrals to partner agencies, and helping customers access suitable accommodation such as social housing, private rentals, supported housing or shared ownership schemes. You will work closely with Social Care teams, health providers, registered providers and voluntary organisations, attending case conferences and supporting outreach services as required. This role requires 2-3 days per week on site, with full-time on-site attendance during initial training. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Dec 03, 2025
Contractor
We are seeking a dedicated and proactive Housing Options Officer to join a busy and customer-focused Housing team within a local authority in Essex. In this vital front-line role, you will support individuals and families experiencing housing difficulties, assessing their needs and providing specialist advice on the full range of housing options available. Where homelessness cannot be prevented, you will carry out detailed investigations under Part VII of the Housing Act 1996 (as amended) and issue clear, legally sound s184 decision letters. Your responsibilities will include delivering comprehensive advice both in person and by telephone, participating in the Housing Options duty rota, completing and monitoring Personalised Housing Plans, and taking active steps to prevent and relieve homelessness. This may involve negotiating with landlords or mortgage providers, making referrals to partner agencies, and helping customers access suitable accommodation such as social housing, private rentals, supported housing or shared ownership schemes. You will work closely with Social Care teams, health providers, registered providers and voluntary organisations, attending case conferences and supporting outreach services as required. This role requires 2-3 days per week on site, with full-time on-site attendance during initial training. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Job Description Housing Options & Homelessness Prevention Officer 1. Job Purpose To provide a statutory homelessness and housing advice service in accordance with the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017. To prevent homelessness through early intervention, comprehensive assessments, the preparation and implementation of Personalised Housing Plans (PHPs), and the delivery of practical housing advice. To support senior officers and managers by contributing to statutory duties, service improvements, and effective case management. To deliver a high-quality, customer-focused service to a diverse range of clients, including vulnerable and disadvantaged households. 2. Key Responsibilities 2.1 Statutory Homelessness & Prevention Duties Deliver statutory homelessness assessments in line with the Housing Act 1996, the Homelessness Reduction Act 2017, and associated statutory guidance. Prepare, update, and publish Personalised Housing Plans (PHPs) to prevent or relieve homelessness. Undertake detailed housing needs assessments, identifying causes of homelessness and appropriate prevention measures. Take all reasonable steps to prevent homelessness through tailored support, advice, and interventions. Ensure all statutory notifications and decisions are accurate and issued within legislative timescales. 2.2 Housing Advice and Options Provide high-quality, accessible advice to households on housing options, homelessness prevention, tenancy rights, affordability, private rented sector access, and support services available. Tailor advice to diverse and vulnerable households, ensuring communication is clear, empathetic, and customer-centred. Work with clients to explore all viable solutions, ensuring sustainable long-term outcomes. 2.3 Casework Management Maintain an accurate and up-to-date caseload, ensuring all actions are recorded promptly and case notes meet audit standards. Resolve complex casework issues through comprehensive investigations, liaison with partners, and proactive problem-solving. Monitor case progression in line with statutory requirements, service priorities, and performance targets. 2.4 Partnership & Multi-Agency Working Work proactively with internal teams, statutory services, voluntary agencies, support providers, and external stakeholders to prevent homelessness and secure positive housing outcomes. Promote and embed multi-agency collaboration in all casework and service delivery. Refer households to relevant specialist support services where appropriate, including domestic abuse, mental health, substance misuse, benefits, and financial inclusion. 2.5 Fraud Prevention & Compliance Contribute to the prevention and detection of fraud by identifying irregularities and referring cases to the Council's fraud team where required. Ensure compliance with legislation, policy, good practice, data protection, and safeguarding responsibilities. To Apply reach out to me on (phone number removed) Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Dec 02, 2025
Contractor
Job Description Housing Options & Homelessness Prevention Officer 1. Job Purpose To provide a statutory homelessness and housing advice service in accordance with the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017. To prevent homelessness through early intervention, comprehensive assessments, the preparation and implementation of Personalised Housing Plans (PHPs), and the delivery of practical housing advice. To support senior officers and managers by contributing to statutory duties, service improvements, and effective case management. To deliver a high-quality, customer-focused service to a diverse range of clients, including vulnerable and disadvantaged households. 2. Key Responsibilities 2.1 Statutory Homelessness & Prevention Duties Deliver statutory homelessness assessments in line with the Housing Act 1996, the Homelessness Reduction Act 2017, and associated statutory guidance. Prepare, update, and publish Personalised Housing Plans (PHPs) to prevent or relieve homelessness. Undertake detailed housing needs assessments, identifying causes of homelessness and appropriate prevention measures. Take all reasonable steps to prevent homelessness through tailored support, advice, and interventions. Ensure all statutory notifications and decisions are accurate and issued within legislative timescales. 2.2 Housing Advice and Options Provide high-quality, accessible advice to households on housing options, homelessness prevention, tenancy rights, affordability, private rented sector access, and support services available. Tailor advice to diverse and vulnerable households, ensuring communication is clear, empathetic, and customer-centred. Work with clients to explore all viable solutions, ensuring sustainable long-term outcomes. 2.3 Casework Management Maintain an accurate and up-to-date caseload, ensuring all actions are recorded promptly and case notes meet audit standards. Resolve complex casework issues through comprehensive investigations, liaison with partners, and proactive problem-solving. Monitor case progression in line with statutory requirements, service priorities, and performance targets. 2.4 Partnership & Multi-Agency Working Work proactively with internal teams, statutory services, voluntary agencies, support providers, and external stakeholders to prevent homelessness and secure positive housing outcomes. Promote and embed multi-agency collaboration in all casework and service delivery. Refer households to relevant specialist support services where appropriate, including domestic abuse, mental health, substance misuse, benefits, and financial inclusion. 2.5 Fraud Prevention & Compliance Contribute to the prevention and detection of fraud by identifying irregularities and referring cases to the Council's fraud team where required. Ensure compliance with legislation, policy, good practice, data protection, and safeguarding responsibilities. To Apply reach out to me on (phone number removed) Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Description Our local government clients in Ilford, Greater London, require a Housing Solutions Officer to provide an effective, professional homelessness service, including the assessment and investigation of homelessness applications and approaches in line with the statutory duties under the Housing Act 1996, Part 7, and relevant case law. Three days site-based at local hospitals and mental health facilities. Your key responsibilities will include: To work with customers to develop, update and review Personalised Housing Plans for customers, considering the Homelessness Reduction Act 2017 and working with customers to implement these plans to ensure that homelessness is prevented or relieved through active interventions and pursuit of effective housing options. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ level 4; HND; BTEC Professional; and equivalent qualifications, or evidence of demonstrable application during experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Good knowledge of relevant Lettings, Homelessness and Housing Act legislation, including security of tenure and private tenants' rights, A good knowledge of services, benefits and support available to applicants experiencing housing problems. Good knowledge of relevant case law and Codes of Guidance. Experience in providing an effective advice service to members of the public. Experience of implementing an equality and diversity approach to service delivery. Experience of working in a team. Experience of working in a demanding front-line customer service environment. Experience in dealing effectively with confrontational and challenging situations. Experience of working with vulnerable customers and providing appropriate support. Experience of working with homeless customers and those in housing need. Experience in carrying out interviews, investigations, and negotiations. Experience in adequate record keeping, including electronic. Experience of successfully working to performance targets and deadlines Excellent interpersonal skills, including active listening, advocacy and negotiation Excellent communication skills, including the ability to write detailed technical letters and reports, and to direct complex interviews and convey complex advice in a way that is understandable to customers. Ability to gain and retain the confidence and respect of staff, service users and other contacts. Ability to work unsupervised, prioritise workloads and achieve targets and deadlines. Ability to gather information and interpret complex issues, e.g. legislation and Case Law, quickly, to think creatively about problems and identify solutions Ability to work effectively and even-handedly with people from diverse backgrounds and circumstances. IT-literate and able to use software effectively. Demonstrate a positive attitude towards customer service. Be self-motivated and be able to work under pressure. Demonstrate a flexible and innovative approach to problem-solving. Ability to be proactive and creative in preventing homelessness and resolving complex customer problems. Essential Compliance Requirements 3 Years References DBS Disclosure Required A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading public sector provider, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Dec 01, 2025
Contractor
Description Our local government clients in Ilford, Greater London, require a Housing Solutions Officer to provide an effective, professional homelessness service, including the assessment and investigation of homelessness applications and approaches in line with the statutory duties under the Housing Act 1996, Part 7, and relevant case law. Three days site-based at local hospitals and mental health facilities. Your key responsibilities will include: To work with customers to develop, update and review Personalised Housing Plans for customers, considering the Homelessness Reduction Act 2017 and working with customers to implement these plans to ensure that homelessness is prevented or relieved through active interventions and pursuit of effective housing options. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ level 4; HND; BTEC Professional; and equivalent qualifications, or evidence of demonstrable application during experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Good knowledge of relevant Lettings, Homelessness and Housing Act legislation, including security of tenure and private tenants' rights, A good knowledge of services, benefits and support available to applicants experiencing housing problems. Good knowledge of relevant case law and Codes of Guidance. Experience in providing an effective advice service to members of the public. Experience of implementing an equality and diversity approach to service delivery. Experience of working in a team. Experience of working in a demanding front-line customer service environment. Experience in dealing effectively with confrontational and challenging situations. Experience of working with vulnerable customers and providing appropriate support. Experience of working with homeless customers and those in housing need. Experience in carrying out interviews, investigations, and negotiations. Experience in adequate record keeping, including electronic. Experience of successfully working to performance targets and deadlines Excellent interpersonal skills, including active listening, advocacy and negotiation Excellent communication skills, including the ability to write detailed technical letters and reports, and to direct complex interviews and convey complex advice in a way that is understandable to customers. Ability to gain and retain the confidence and respect of staff, service users and other contacts. Ability to work unsupervised, prioritise workloads and achieve targets and deadlines. Ability to gather information and interpret complex issues, e.g. legislation and Case Law, quickly, to think creatively about problems and identify solutions Ability to work effectively and even-handedly with people from diverse backgrounds and circumstances. IT-literate and able to use software effectively. Demonstrate a positive attitude towards customer service. Be self-motivated and be able to work under pressure. Demonstrate a flexible and innovative approach to problem-solving. Ability to be proactive and creative in preventing homelessness and resolving complex customer problems. Essential Compliance Requirements 3 Years References DBS Disclosure Required A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading public sector provider, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
North Devon Council is looking for a Housing Case Officer (Financial Assistance) to become part of our busy Housing Options & Refugee Resettlement Team. You will need to have excellent interpersonal skills, an ability to work flexibly to changing demands and operate in a coordinated manner with other team members to ensure successful outcomes click apply for full job details
Dec 01, 2025
Full time
North Devon Council is looking for a Housing Case Officer (Financial Assistance) to become part of our busy Housing Options & Refugee Resettlement Team. You will need to have excellent interpersonal skills, an ability to work flexibly to changing demands and operate in a coordinated manner with other team members to ensure successful outcomes click apply for full job details
London Assembly and secretariat The London Assembly scrutinises the Mayor's activities by questioning the Mayor about their decisions. The Assembly also investigates issues of importance to London. There are 25 Assembly Members, elected every four years at the same time as the Mayor. The Secretariat works for the Assembly to support its activities. The Communications Team support service to promote the work of the Assembly through press office, social media, publicity and events. The London Assembly Labour Group support the work of the 11 Labour Assembly Members in representing their constituents, scrutinising the work of the Mayor and championing the needs of Londoners. We achieve this by delivering three main functions: Dedicated Research and Support Officers act as stakeholder engagement specialists for the Labour Group, dealing with casework, diary management and events. Senior Researchers provide policy support for the Labour Group across areas such as economy, environment, fire, health, housing policing, transport etc. Press Officers promote the work of the Labour Assembly Members through writing local and regional press releases, helping prepare our politicians for TV/ radio interviews and creating social media content. About the role In this role you will work as a part of our Policy Team, working with our Policy Officer and the Labour Group Assembly Members that lead on the Housing and Environment portfolios. The portfolios that can change over time depending on political priorities. In this role, you will undertake research and come up with solutions for the most pressing issues facing Londoners. You will provide research, policy briefings, advice and support to Labour Assembly Members in the housing and environment portfolios. Working with Members, you will draft reports to a publication standard on issues of importance to Londoners, ensure Members have the latest policy research and you will play an important role supporting Members in holding the Mayor to account through Mayor's Question Time. This role is based at City Hall, in the Royal Docks (Kamal Chunchie Way, London, E16 1ZE). What your day will look like This is a busy role that is a combination of proactive work to generate new policy solutions to current issues to providing accurate briefings and political advice to Assembly Members. Your day might look something like: Updating Assembly Members on latest developments in the Housing and Environment policy areas. Meeting with Assembly Members to discuss committee papers, questions to the Mayor or an upcoming issue in the policy area. Undertaking research by delving into relevant datasets or providing briefings on issues within the policy area. Meeting with external stakeholders in the housing and environment sectors. Providing advice and solutions to Assembly Members on procedural or political problems within the policy areas. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Demonstrable research skills, to enable quick and effective grasp of information from a range of sources on a wide range of policy topics, and proven experience of policy briefing in a political/ public sector organisation Demonstrable verbal and written communication skills, including experience of writing a range of different styles of document for different audiences, often within very short timescales; experience of producing information specifically for media work and/or briefings for media interviews; the ability to use a range of software and media. Experience of working directly with influential, high profile people in a pressured environment and in dealing with confidential/sensitive issues and documents; the ability to work in a politically complex organisation and apply political awareness. Knowledge and understanding of media handling techniques, including strategies, including designing and delivering an effective communications plan for an elected politician. Ability to utilise the latest information and communication technologies in relation to media issues, including designing or commissioning leaflets, newsletters and other documents. Behavioural Competencies Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Level 2 indicators of effective performance: Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence-based knowledge, modifying approach to deliver message effectively Challenges the views of others in an open and constructive way Presents a credible and positive image both internally and externally Building and Managing relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 indicators of effective performance: Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected Identifies opportunities for joint working to minimise duplication and deliver shared goals Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 2 indicators of effective performance: Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem solving The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Yvonne Kay would be happy to speak to you. Please contact them at . If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Is this role eligible for sponsorship? This role is currently not open for sponsorship for external candidates. It may meet the criteria for sponsorship for some internal candidates, in some circumstances. Please contact the hiring manager if you wish to discuss this further. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: 22 December 2025. Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this . click apply for full job details
Dec 01, 2025
Full time
London Assembly and secretariat The London Assembly scrutinises the Mayor's activities by questioning the Mayor about their decisions. The Assembly also investigates issues of importance to London. There are 25 Assembly Members, elected every four years at the same time as the Mayor. The Secretariat works for the Assembly to support its activities. The Communications Team support service to promote the work of the Assembly through press office, social media, publicity and events. The London Assembly Labour Group support the work of the 11 Labour Assembly Members in representing their constituents, scrutinising the work of the Mayor and championing the needs of Londoners. We achieve this by delivering three main functions: Dedicated Research and Support Officers act as stakeholder engagement specialists for the Labour Group, dealing with casework, diary management and events. Senior Researchers provide policy support for the Labour Group across areas such as economy, environment, fire, health, housing policing, transport etc. Press Officers promote the work of the Labour Assembly Members through writing local and regional press releases, helping prepare our politicians for TV/ radio interviews and creating social media content. About the role In this role you will work as a part of our Policy Team, working with our Policy Officer and the Labour Group Assembly Members that lead on the Housing and Environment portfolios. The portfolios that can change over time depending on political priorities. In this role, you will undertake research and come up with solutions for the most pressing issues facing Londoners. You will provide research, policy briefings, advice and support to Labour Assembly Members in the housing and environment portfolios. Working with Members, you will draft reports to a publication standard on issues of importance to Londoners, ensure Members have the latest policy research and you will play an important role supporting Members in holding the Mayor to account through Mayor's Question Time. This role is based at City Hall, in the Royal Docks (Kamal Chunchie Way, London, E16 1ZE). What your day will look like This is a busy role that is a combination of proactive work to generate new policy solutions to current issues to providing accurate briefings and political advice to Assembly Members. Your day might look something like: Updating Assembly Members on latest developments in the Housing and Environment policy areas. Meeting with Assembly Members to discuss committee papers, questions to the Mayor or an upcoming issue in the policy area. Undertaking research by delving into relevant datasets or providing briefings on issues within the policy area. Meeting with external stakeholders in the housing and environment sectors. Providing advice and solutions to Assembly Members on procedural or political problems within the policy areas. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Demonstrable research skills, to enable quick and effective grasp of information from a range of sources on a wide range of policy topics, and proven experience of policy briefing in a political/ public sector organisation Demonstrable verbal and written communication skills, including experience of writing a range of different styles of document for different audiences, often within very short timescales; experience of producing information specifically for media work and/or briefings for media interviews; the ability to use a range of software and media. Experience of working directly with influential, high profile people in a pressured environment and in dealing with confidential/sensitive issues and documents; the ability to work in a politically complex organisation and apply political awareness. Knowledge and understanding of media handling techniques, including strategies, including designing and delivering an effective communications plan for an elected politician. Ability to utilise the latest information and communication technologies in relation to media issues, including designing or commissioning leaflets, newsletters and other documents. Behavioural Competencies Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Level 2 indicators of effective performance: Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence-based knowledge, modifying approach to deliver message effectively Challenges the views of others in an open and constructive way Presents a credible and positive image both internally and externally Building and Managing relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 indicators of effective performance: Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected Identifies opportunities for joint working to minimise duplication and deliver shared goals Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 2 indicators of effective performance: Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem solving The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Yvonne Kay would be happy to speak to you. Please contact them at . If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Is this role eligible for sponsorship? This role is currently not open for sponsorship for external candidates. It may meet the criteria for sponsorship for some internal candidates, in some circumstances. Please contact the hiring manager if you wish to discuss this further. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: 22 December 2025. Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this . click apply for full job details
Electrical Services Surveyor Location: St Albans, Hertfordshire, AL1 3JE -Flexible working options including Hybrid working Salary: £42,500 up to £46,871 inclusive annual salary + up to 19.7 percent employer pension contribution plus essential car user allowance Hours: Full time, 37 hours per week Contract : Permanent About the role In this role, you will oversee the implementation, management, and delivery of all electrical, fire detection, door entry, lift, CCTV, and digital TV installations with the Council s supply partners. Responsibilities include repair, maintenance, and major projects for both existing and new Council housing installations. About you You will oversee projects from start to completion with minimal supervision, including budget management, preparing specifications and drawings, contract procurement, and supervising electrical works for the Council s housing stock. A degree in Building Surveying or equivalent work experience in a similar role is preferred with i.e. HNC/HND in Building Surveying/Construction or relevant Electrical qualification. Strong working knowledge of building defects and solutions is also required. Knowledge of housing legislation, best practices for repairs and maintenance, CDM, and Building Regulations is essential. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our clients centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: • 28.5 days basic annual leave (increasing with service) + bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers • Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions • Flexible working options • Staff Parking Permit • Reimbursement of professional fees • Comprehensive development and training • Discounted membership at selected local sports and fitness centres • Access to discounts and benefits via online platform Additional Information A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 08 December 2025 Interviews scheduled for week commencing: As soon as possible NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date, and they strongly encourage you to submit your application as soon as possible. You may also have experience in the following: Electrical Project Manager, Building Services Engineer, Electrical Contracts Manager, Housing Electrical Engineer, M&E (Mechanical & Electrical) Project Manager, Building Surveyor (Electrical / M&E), Electrical Maintenance Manager, Electrical Compliance Officer, Property Services Manager, Electrical Engineer (Local Authority / Council Housing), Asset Manager (Building Services), Electrical Installation Manager, Building Services Surveyor, Repairs and Maintenance Manager, Fire and Security Systems Manager REF-
Dec 01, 2025
Full time
Electrical Services Surveyor Location: St Albans, Hertfordshire, AL1 3JE -Flexible working options including Hybrid working Salary: £42,500 up to £46,871 inclusive annual salary + up to 19.7 percent employer pension contribution plus essential car user allowance Hours: Full time, 37 hours per week Contract : Permanent About the role In this role, you will oversee the implementation, management, and delivery of all electrical, fire detection, door entry, lift, CCTV, and digital TV installations with the Council s supply partners. Responsibilities include repair, maintenance, and major projects for both existing and new Council housing installations. About you You will oversee projects from start to completion with minimal supervision, including budget management, preparing specifications and drawings, contract procurement, and supervising electrical works for the Council s housing stock. A degree in Building Surveying or equivalent work experience in a similar role is preferred with i.e. HNC/HND in Building Surveying/Construction or relevant Electrical qualification. Strong working knowledge of building defects and solutions is also required. Knowledge of housing legislation, best practices for repairs and maintenance, CDM, and Building Regulations is essential. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our clients centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: • 28.5 days basic annual leave (increasing with service) + bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers • Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions • Flexible working options • Staff Parking Permit • Reimbursement of professional fees • Comprehensive development and training • Discounted membership at selected local sports and fitness centres • Access to discounts and benefits via online platform Additional Information A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 08 December 2025 Interviews scheduled for week commencing: As soon as possible NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date, and they strongly encourage you to submit your application as soon as possible. You may also have experience in the following: Electrical Project Manager, Building Services Engineer, Electrical Contracts Manager, Housing Electrical Engineer, M&E (Mechanical & Electrical) Project Manager, Building Surveyor (Electrical / M&E), Electrical Maintenance Manager, Electrical Compliance Officer, Property Services Manager, Electrical Engineer (Local Authority / Council Housing), Asset Manager (Building Services), Electrical Installation Manager, Building Services Surveyor, Repairs and Maintenance Manager, Fire and Security Systems Manager REF-
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: Family Liaison Officer (FLO) / Attendance Support Location: Bricklehurst Manor School, Stonegate, East Sussex, TN5 7EL Salary: Up to £31,500.00 per annum dependent on experience ( not pro rata ) Hours: 37.5 hours per week Monday to Friday 8:00 am - 4:00 pm (including one 5:00 pm finish) Contract: Permanent, Term Time Only Start: February 2026 UK applicants only - this role does not offer sponsorship At Bricklehurst Manor School, we believe that strong relationships between school and home are key to every child's success. We're looking for a passionate, proactive, and empathetic Family Liaison Officer / Attendance Support professional to join our friendly, dedicated team and make a lasting impact in our thriving school community. This is a truly rewarding role where you'll help families overcome challenges, support children to flourish, and ensure every pupil is fully engaged and thriving in their education. About the Role As our Family Liaison Officer, you'll be the vital link between home and school - offering practical guidance, emotional support, and advocacy for families who may be facing challenges. You'll work collaboratively with pupils, staff, and external agencies to ensure every child feels safe, supported, and ready to achieve their full potential. This is more than a job - it's a chance to make a genuine difference in the lives of our pupils and families every single day. Your Key Responsibilities Build trusted relationships with families to promote positive engagement with Bricklehurst Manor School Act as the main point of contact for families needing advice, guidance, or support Identify and address barriers affecting attendance and wellbeing, creating tailored plans of action Liaise professionally with external agencies such as Social Care, NSPCC, Early Intervention Teams, Police, Housing, and Health Services Carry out home visits when required and maintain regular communication with families Attend and contribute to multi-agency meetings, ensuring coordinated and effective support for pupils Support senior leaders in identifying and addressing attendance concerns or patterns of absence Monitor and review pupil progress, attendance, and wellbeing data to inform interventions Act as Deputy Designated Safeguarding Lead (DDSL), keeping safeguarding knowledge and training current Maintain accurate and confidential records, including case studies, reports, and referrals Who We're Looking For We're seeking a compassionate, confident communicator who thrives on helping others and building strong, positive relationships. You'll be someone who genuinely cares about making a difference - not just for pupils, but for their families and the wider school community too. You will bring: GCSEs (or equivalent) in English and Maths Experience supporting children, young people, or families in a school or community setting A strong understanding of safeguarding, confidentiality, and child protection procedures The ability to work collaboratively with teachers, families, and multi-agency professionals Excellent organisational and communication skills with a calm, empathetic approach A proactive, solution-focused mindset and a genuine passion for helping children succeed At Bricklehurst Manor, you'll be part of a close-knit, forward-thinking team that values creativity, wellbeing, and collaboration. This isn't just a teaching job - it's a chance to help build something extraordinary from the ground up. About the School Bricklehurst Manor School is a brand-new, co-educational SEMH school located in Wadhurst, East Sussex, for pupils aged 11-16. The school will cater for up to 60 pupils with Social, Emotional and Mental Health (SEMH) needs and associated additional needs. This is a unique opportunity to join the school at its inception, helping to shape the culture, ethos, and learning environment. With small class sizes and a strong focus on personalised support, Bricklehurst Manor School provides a nurturing, inclusive setting where every pupil can build confidence, resilience, and achieve their full potential. We are part of Acorn Education and can offer plenty of challenges along with a wide range of opportunities to develop your career. Acorn Education is the UK's leading provider of specialist education for children and young people with special educational needs. As part of Outcomes First Group, we are leading our sector in creating and delivering innovative approaches that achieve measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Dec 01, 2025
Full time
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: Family Liaison Officer (FLO) / Attendance Support Location: Bricklehurst Manor School, Stonegate, East Sussex, TN5 7EL Salary: Up to £31,500.00 per annum dependent on experience ( not pro rata ) Hours: 37.5 hours per week Monday to Friday 8:00 am - 4:00 pm (including one 5:00 pm finish) Contract: Permanent, Term Time Only Start: February 2026 UK applicants only - this role does not offer sponsorship At Bricklehurst Manor School, we believe that strong relationships between school and home are key to every child's success. We're looking for a passionate, proactive, and empathetic Family Liaison Officer / Attendance Support professional to join our friendly, dedicated team and make a lasting impact in our thriving school community. This is a truly rewarding role where you'll help families overcome challenges, support children to flourish, and ensure every pupil is fully engaged and thriving in their education. About the Role As our Family Liaison Officer, you'll be the vital link between home and school - offering practical guidance, emotional support, and advocacy for families who may be facing challenges. You'll work collaboratively with pupils, staff, and external agencies to ensure every child feels safe, supported, and ready to achieve their full potential. This is more than a job - it's a chance to make a genuine difference in the lives of our pupils and families every single day. Your Key Responsibilities Build trusted relationships with families to promote positive engagement with Bricklehurst Manor School Act as the main point of contact for families needing advice, guidance, or support Identify and address barriers affecting attendance and wellbeing, creating tailored plans of action Liaise professionally with external agencies such as Social Care, NSPCC, Early Intervention Teams, Police, Housing, and Health Services Carry out home visits when required and maintain regular communication with families Attend and contribute to multi-agency meetings, ensuring coordinated and effective support for pupils Support senior leaders in identifying and addressing attendance concerns or patterns of absence Monitor and review pupil progress, attendance, and wellbeing data to inform interventions Act as Deputy Designated Safeguarding Lead (DDSL), keeping safeguarding knowledge and training current Maintain accurate and confidential records, including case studies, reports, and referrals Who We're Looking For We're seeking a compassionate, confident communicator who thrives on helping others and building strong, positive relationships. You'll be someone who genuinely cares about making a difference - not just for pupils, but for their families and the wider school community too. You will bring: GCSEs (or equivalent) in English and Maths Experience supporting children, young people, or families in a school or community setting A strong understanding of safeguarding, confidentiality, and child protection procedures The ability to work collaboratively with teachers, families, and multi-agency professionals Excellent organisational and communication skills with a calm, empathetic approach A proactive, solution-focused mindset and a genuine passion for helping children succeed At Bricklehurst Manor, you'll be part of a close-knit, forward-thinking team that values creativity, wellbeing, and collaboration. This isn't just a teaching job - it's a chance to help build something extraordinary from the ground up. About the School Bricklehurst Manor School is a brand-new, co-educational SEMH school located in Wadhurst, East Sussex, for pupils aged 11-16. The school will cater for up to 60 pupils with Social, Emotional and Mental Health (SEMH) needs and associated additional needs. This is a unique opportunity to join the school at its inception, helping to shape the culture, ethos, and learning environment. With small class sizes and a strong focus on personalised support, Bricklehurst Manor School provides a nurturing, inclusive setting where every pupil can build confidence, resilience, and achieve their full potential. We are part of Acorn Education and can offer plenty of challenges along with a wide range of opportunities to develop your career. Acorn Education is the UK's leading provider of specialist education for children and young people with special educational needs. As part of Outcomes First Group, we are leading our sector in creating and delivering innovative approaches that achieve measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Babergh and Mid Suffolk District Council
Ipswich, Suffolk
Babergh and Mid Suffolk District Council are looking to recruit a Community Housing Officer to join our team based in Ipswich, Suffolk. You will join us on a full-time, fixed term or secondment opportunity for 12 months. The successful candidate will earn a competitive salary of £37,280 - £44,075 per annum (pro rata for part time). This role is open to full time, part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Community Housing Officer to join our Housing Management team. If you share our values and our motivation to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Join our Housing Management Service as a Community Housing Officer and play a pivotal role in ensuring the effective management of tenancies and communal spaces. We are committed to providing safe, secure, and supportive living environments for all Council tenants and leaseholders. The Housing Service has just been restructured, and you will have a patch of properties that you will be fully responsible for, taking pride and ownership for the quality of the neighbourhoods and tenant satisfaction. Key Responsibilities manage new lets, tenancy agreements and conduct home visits welcome new tenants and provide necessary information and support ensure communal spaces are safe, clean and action hazards identified maintain compliance with housing regulations and standards support tenants with housing issues and provide advice on housing options investigate anti-social behaviour and resolve disputes drive up tenant satisfaction by actively listening to concerns and providing timely solutions serve as an ambassador for the organisation, promoting our values collaborate with partner agencies to problem solve, sustain tenancies and create communities. About you To be successful, you will hold, be working towards, or will be committed to completing the CIH Level 3 qualification in Housing Management. You will also: demonstrate passion to deliver a quality customer and housing service enjoy engaging with residents to receive feedback to drive improvements and enhance customer satisfaction have knowledge of housing management, anti-social behaviour, health and safety for residents and working within local communities have ambition to succeed and be proud to represent the Councils thrive on performance and exceeding personal targets and objectives be flexible to meet service demands and competent with using ICT enjoy working collaboratively with colleagues to problem solve. A Full driving licence and access to a car is essential to be able to conduct home visits. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns. It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5pm, 4 December 2025. If you think you have what it takes to be successful in this Community Housing Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Nov 30, 2025
Contractor
Babergh and Mid Suffolk District Council are looking to recruit a Community Housing Officer to join our team based in Ipswich, Suffolk. You will join us on a full-time, fixed term or secondment opportunity for 12 months. The successful candidate will earn a competitive salary of £37,280 - £44,075 per annum (pro rata for part time). This role is open to full time, part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Community Housing Officer to join our Housing Management team. If you share our values and our motivation to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Join our Housing Management Service as a Community Housing Officer and play a pivotal role in ensuring the effective management of tenancies and communal spaces. We are committed to providing safe, secure, and supportive living environments for all Council tenants and leaseholders. The Housing Service has just been restructured, and you will have a patch of properties that you will be fully responsible for, taking pride and ownership for the quality of the neighbourhoods and tenant satisfaction. Key Responsibilities manage new lets, tenancy agreements and conduct home visits welcome new tenants and provide necessary information and support ensure communal spaces are safe, clean and action hazards identified maintain compliance with housing regulations and standards support tenants with housing issues and provide advice on housing options investigate anti-social behaviour and resolve disputes drive up tenant satisfaction by actively listening to concerns and providing timely solutions serve as an ambassador for the organisation, promoting our values collaborate with partner agencies to problem solve, sustain tenancies and create communities. About you To be successful, you will hold, be working towards, or will be committed to completing the CIH Level 3 qualification in Housing Management. You will also: demonstrate passion to deliver a quality customer and housing service enjoy engaging with residents to receive feedback to drive improvements and enhance customer satisfaction have knowledge of housing management, anti-social behaviour, health and safety for residents and working within local communities have ambition to succeed and be proud to represent the Councils thrive on performance and exceeding personal targets and objectives be flexible to meet service demands and competent with using ICT enjoy working collaboratively with colleagues to problem solve. A Full driving licence and access to a car is essential to be able to conduct home visits. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns. It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5pm, 4 December 2025. If you think you have what it takes to be successful in this Community Housing Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Are you passionate about preventing homelessness and helping people secure safe, sustainable housing? A West London local authority is looking for a dedicated and experienced Housing Advice & Homeless Prevention Officer to join their team for a 6-month interim contract. In this role, you'll deliver high-quality housing advice, assess homeless applications under Part VII of the Housing Act 1996, and proactively prevent homelessness through early intervention, tenancy sustainment, and effective use of housing options. You'll manage a busy and varied caseload, working with individuals and families at risk of homelessness. Strong communication, a detailed understanding of housing legislation, and a problem-solving mindset are essential. This is a hybrid role, with a minimum of 3 days per week in-office required. Key Responsibilities: Provide tailored, accurate housing advice and support to residents Assess homelessness applications and determine the Council's statutory duties Prevent homelessness through intervention, support, and referrals Manage complex casework to support move-on from temporary accommodation Advise on tenancy rights, rent arrears, benefits, and Right to Buy Work closely with private landlords, support services, and internal teams Identify and respond to safeguarding concerns, acting as lead where required Maintain accurate case records and support service performance targets Help manage departmental budgets and follow procurement procedures Suggest improvements to processes and contribute to service development Participate in cross-cutting projects and maintain ongoing professional development How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Oct 08, 2025
Contractor
Are you passionate about preventing homelessness and helping people secure safe, sustainable housing? A West London local authority is looking for a dedicated and experienced Housing Advice & Homeless Prevention Officer to join their team for a 6-month interim contract. In this role, you'll deliver high-quality housing advice, assess homeless applications under Part VII of the Housing Act 1996, and proactively prevent homelessness through early intervention, tenancy sustainment, and effective use of housing options. You'll manage a busy and varied caseload, working with individuals and families at risk of homelessness. Strong communication, a detailed understanding of housing legislation, and a problem-solving mindset are essential. This is a hybrid role, with a minimum of 3 days per week in-office required. Key Responsibilities: Provide tailored, accurate housing advice and support to residents Assess homelessness applications and determine the Council's statutory duties Prevent homelessness through intervention, support, and referrals Manage complex casework to support move-on from temporary accommodation Advise on tenancy rights, rent arrears, benefits, and Right to Buy Work closely with private landlords, support services, and internal teams Identify and respond to safeguarding concerns, acting as lead where required Maintain accurate case records and support service performance targets Help manage departmental budgets and follow procurement procedures Suggest improvements to processes and contribute to service development Participate in cross-cutting projects and maintain ongoing professional development How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Allocations and Temporary Accommodation Service TEMPORARY ACCOMMODATION OFFICER To be accountable to the Senior Temporary Accommodation Officer for the management of Temporary Accommodation, including Council, Registered Providers, Private Sector Leased and Emergency Overnight Accommodation. For the provision of a tenancy and support service to homeless households To undertake the sign-up of applicants being admitted to temporary accommodation and to act as a point of contact in resolving any issues that arise. MAIN DUTIES: To identify and report repairs within Temporary Accommodation units to Property Services staff and other landlords, ensuring that accommodation is maintained to the highest possible standard. To have responsibility for visiting households that have been assisted with temporary or other housing options and for advising them on: payment of charges, tenure conditions and security, utilities, reporting of repairs and provision of furnishings. To carry out regular visits to all temporary accommodation units, both within and outside the borough, to ensure that properties are being occupied and are being maintained to the appropriate standard. To arrange for the termination or withdrawal of a placement as required. To identify service users with support needs and refer them to appropriate support or resettlement services. To liaise closely with support services industry statutory agencies to ensure that the needs of vulnerable applicants are identified and assessed. To be aware of safeguarding (children s & adults) procedures and monitor, record and discuss any concerns with a manager / relevant agencies. Also take appropriate action when necessary, always in conjunction with a manager . To provide reports on casework as requested by the Senior Temporary Accommodation Officer. To ensure that comprehensive and accurate records are kept of all customer contacts and casework updating IT and/or manual systems as required. To ensure the effective collection of rent, charges and arrears and for taking appropriate action to ensure that loss of income is kept under control and that performance meets DHS targets. To offer advice and assistance to customers on a range of matters, including: allocations and choice based lettings, housing options, welfare and housing benefits, homelessness assessments, tenancy conditions and provision of support. To contact other internal and external agencies on their behalf as necessary. To liaise with Housing Benefits, Benefits Agency and employers in order to assist in the collection of rent and other charges. To be responsible for the verification of documents required by housing benefits to enable them to meet their statutory duty when assessing payments of benefit. To issue Notice to Quits and be responsible for taking appropriate legal action when necessary. To compile legal statements for court attendance and to represent the Council at proceedings. To have a good knowledge of court procedures. To coordinate all services required when obtaining possession of a property. To deal with breaches of conditions of tenancy including nuisance and racial harassment. To interview tenants, leaseholders and homeowners as necessary, determining remedial action, and dealing with complaints. To attend allocations interviews in order to advise customers of the conditions of tenancy, and to provide information for them on the property including provision of furniture and equipment and availability of local amenities and services. To ensure that the tenancy or licence agreement is completed and to input details of allocations onto computerised systems. To assist occupiers moving into permanent accommodation by advising on removal arrangements, social fund and other benefits. To arrange for accounts to come off charge, the collection of keys and for organising the renewal of door locks as necessary To assist in the identification of properties that could be used as temporary accommodation and the hand back of dwellings no longer required for use as temporary accommodation. To investigate cases of abandoned property, unauthorised occupation and sub-letting occurring in Council owned temporary accommodation, taking the appropriate action to resolve the problem. To respond to enquiries and complaints including from elected members and external agencies, ensuring that responses meet quality standards and are completed within performance target timescales. To assist in statistical monitoring, customer surveys, consultation activities or other exercises to increase the effectiveness of the service. To assist in the training and induction of staff as requested by the Senior Temporary Accommodation Officer. To attend training sessions, development, supervision and casework meetings as requested by the Senior Temporary Accommodation Officer. To have a working knowledge of legislation and policy in relation to homelessness, allocations and tenancy rights. To be responsible for the distribution of emergency cash payments in accordance with agreed procedures. As directed by the Senior Temporary Accommodation Officer, to undertake any other work appropriate to the level and general nature of the post s duties. To carry out all duties with due regard to the provision of health and safety regulations and legislation, the Councils Equal Opportunities and Customer Care policies, and the new technology Agreement. To participate in the Council s out of hour s standby rota, responding to homeless emergencies as well as problems that arise in temporary accommodation and supported housing projects. The standard hours of work for this post will total a minimum of 35 hours per week. Obligatory
Oct 08, 2025
Seasonal
Allocations and Temporary Accommodation Service TEMPORARY ACCOMMODATION OFFICER To be accountable to the Senior Temporary Accommodation Officer for the management of Temporary Accommodation, including Council, Registered Providers, Private Sector Leased and Emergency Overnight Accommodation. For the provision of a tenancy and support service to homeless households To undertake the sign-up of applicants being admitted to temporary accommodation and to act as a point of contact in resolving any issues that arise. MAIN DUTIES: To identify and report repairs within Temporary Accommodation units to Property Services staff and other landlords, ensuring that accommodation is maintained to the highest possible standard. To have responsibility for visiting households that have been assisted with temporary or other housing options and for advising them on: payment of charges, tenure conditions and security, utilities, reporting of repairs and provision of furnishings. To carry out regular visits to all temporary accommodation units, both within and outside the borough, to ensure that properties are being occupied and are being maintained to the appropriate standard. To arrange for the termination or withdrawal of a placement as required. To identify service users with support needs and refer them to appropriate support or resettlement services. To liaise closely with support services industry statutory agencies to ensure that the needs of vulnerable applicants are identified and assessed. To be aware of safeguarding (children s & adults) procedures and monitor, record and discuss any concerns with a manager / relevant agencies. Also take appropriate action when necessary, always in conjunction with a manager . To provide reports on casework as requested by the Senior Temporary Accommodation Officer. To ensure that comprehensive and accurate records are kept of all customer contacts and casework updating IT and/or manual systems as required. To ensure the effective collection of rent, charges and arrears and for taking appropriate action to ensure that loss of income is kept under control and that performance meets DHS targets. To offer advice and assistance to customers on a range of matters, including: allocations and choice based lettings, housing options, welfare and housing benefits, homelessness assessments, tenancy conditions and provision of support. To contact other internal and external agencies on their behalf as necessary. To liaise with Housing Benefits, Benefits Agency and employers in order to assist in the collection of rent and other charges. To be responsible for the verification of documents required by housing benefits to enable them to meet their statutory duty when assessing payments of benefit. To issue Notice to Quits and be responsible for taking appropriate legal action when necessary. To compile legal statements for court attendance and to represent the Council at proceedings. To have a good knowledge of court procedures. To coordinate all services required when obtaining possession of a property. To deal with breaches of conditions of tenancy including nuisance and racial harassment. To interview tenants, leaseholders and homeowners as necessary, determining remedial action, and dealing with complaints. To attend allocations interviews in order to advise customers of the conditions of tenancy, and to provide information for them on the property including provision of furniture and equipment and availability of local amenities and services. To ensure that the tenancy or licence agreement is completed and to input details of allocations onto computerised systems. To assist occupiers moving into permanent accommodation by advising on removal arrangements, social fund and other benefits. To arrange for accounts to come off charge, the collection of keys and for organising the renewal of door locks as necessary To assist in the identification of properties that could be used as temporary accommodation and the hand back of dwellings no longer required for use as temporary accommodation. To investigate cases of abandoned property, unauthorised occupation and sub-letting occurring in Council owned temporary accommodation, taking the appropriate action to resolve the problem. To respond to enquiries and complaints including from elected members and external agencies, ensuring that responses meet quality standards and are completed within performance target timescales. To assist in statistical monitoring, customer surveys, consultation activities or other exercises to increase the effectiveness of the service. To assist in the training and induction of staff as requested by the Senior Temporary Accommodation Officer. To attend training sessions, development, supervision and casework meetings as requested by the Senior Temporary Accommodation Officer. To have a working knowledge of legislation and policy in relation to homelessness, allocations and tenancy rights. To be responsible for the distribution of emergency cash payments in accordance with agreed procedures. As directed by the Senior Temporary Accommodation Officer, to undertake any other work appropriate to the level and general nature of the post s duties. To carry out all duties with due regard to the provision of health and safety regulations and legislation, the Councils Equal Opportunities and Customer Care policies, and the new technology Agreement. To participate in the Council s out of hour s standby rota, responding to homeless emergencies as well as problems that arise in temporary accommodation and supported housing projects. The standard hours of work for this post will total a minimum of 35 hours per week. Obligatory
A local authority in South East London are seeking a proactive and dedicated Temporary Accommodation Officer to join their Housing team. You will be responsible for the day-to-day management of temporary accommodation, including council-owned units, Registered Provider stock, private sector leased properties, and emergency placements. The role includes providing tenancy management and support services to homeless households, overseeing placements, and ensuring accommodation is safe, suitable, and well-maintained. Key Responsibilities: Manage a caseload of households in temporary accommodation, carrying out property visits and tenancy checks. Complete sign-up processes for new placements and act as the main point of contact for tenants. Report and follow up on property repairs, working with internal teams and landlords to maintain housing standards. Identify and refer households with support needs to relevant support and resettlement services. Monitor rent accounts, address arrears, and work to minimise income loss. Liaise with Housing Benefits, external agencies, and landlords to support claims and ensure compliance. Serve legal notices, represent the council in court proceedings, and manage possession actions where necessary. Investigate and respond to tenancy breaches, abandoned properties, and unauthorised occupation. Provide advice to residents on tenancy rights, housing options, and support with moving into permanent accommodation. Maintain accurate case records and contribute to reports and service performance data. Participate in the out-of-hours emergency rota and other service-wide activities. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Oct 08, 2025
Contractor
A local authority in South East London are seeking a proactive and dedicated Temporary Accommodation Officer to join their Housing team. You will be responsible for the day-to-day management of temporary accommodation, including council-owned units, Registered Provider stock, private sector leased properties, and emergency placements. The role includes providing tenancy management and support services to homeless households, overseeing placements, and ensuring accommodation is safe, suitable, and well-maintained. Key Responsibilities: Manage a caseload of households in temporary accommodation, carrying out property visits and tenancy checks. Complete sign-up processes for new placements and act as the main point of contact for tenants. Report and follow up on property repairs, working with internal teams and landlords to maintain housing standards. Identify and refer households with support needs to relevant support and resettlement services. Monitor rent accounts, address arrears, and work to minimise income loss. Liaise with Housing Benefits, external agencies, and landlords to support claims and ensure compliance. Serve legal notices, represent the council in court proceedings, and manage possession actions where necessary. Investigate and respond to tenancy breaches, abandoned properties, and unauthorised occupation. Provide advice to residents on tenancy rights, housing options, and support with moving into permanent accommodation. Maintain accurate case records and contribute to reports and service performance data. Participate in the out-of-hours emergency rota and other service-wide activities. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.