Reporting to the Director of Quality Control, the QC Microbiology Manager provides strategic managerial direction and technical leadership for the Quality Control laboratory operations, ensuring samples are tested to GMP standards in a timely and efficient manner, to meet the needs of the business. Duties include financial tracking, reporting and management of a significant budget, ensuring compliance with company policies, and managing and developing staff. Manages Quality Control activities to ensure compliance with company standards, GMP and regulatory guidelines Ensures all testing (routine, project, investigational, validation) is completed in accordance with scheduled timelines and to relevant specifications/criteria Ensures teams engagement and collaboration through Site Management System (SMS), including Tier meetings, escalation processes and continuous improvement Oversees activities related to transfer/implementation of analytical methods/equipment Ensure handling of investigations is completed on time, and to the required standards. Providing technical guidance and decision making when required. To include management of out of specification (OOS) and deviation investigations, change controls, regulatory actions and closure of assigned corrective/preventative actions. Approves GMP-related data, to support batch release Ensures departmental standard operating procedures (SOP) are in place, up to date and relevant Engages and collaborates with enterprise initiatives and forums to share best practices and deliver improvements. Has oversight of department training, ensuring department is achieving necessary training KPIs Responsible for the operational management of the QC laboratories within remit of role, ensuring appropriate standards of cGMP, HSE, housekeeping and discipline are applied in the department in accordance with relevant regulations. Provides strong leadership and organisational planning skills. Responsible for mentoring and development of staff technically and professionally. Supports efforts across multiple areas to accomplish goals, providing guidance and influencing the organisation Provides strategic direction and in depth technical expertise, to include determining future resource needs, outsourcing and insourcing assessments, continuous improvement potential, and technical needs to be operationally excellent. Develops and cascades functional deliverables in alignment with the site objectives, providing clear vision of goals and tangible results Provides clear and effective communication (written and oral) to staff and external stakeholders. Interfaces across management levels and departments Acts as lead presenter during regulatory inspections for areas of responsibility Develops and delivers to schedule and budget. Responsible for budgeting, monitoring, forecasting, and reporting cost and schedule Provides strong leadership on safety and creates a positive safety culture. Ensuring safety is always on the front line Requires comprehensive understanding of concepts, theories and principles within own discipline and knowledge of others. Applies in-depth understanding of how own discipline integrates within the function. Identifies and resolves complex technical, operational and organisational problems Supports supervisors in understanding the development needs of direct reports, assisting them in accessing appropriate assessment tools and providing insight and guidance. Assists in constructing and executing compelling development plans for direct reports, shaping developmental roles and assignments to balance individual and business function needs Provides in depth, one-on-one coaching to enable team members to achieve performance goals and maximise their potential Sets stretching objectives and goals, creating an organised plan for distributing the workload across multiple teams in the function Ensures that employees within the function have the necessary skills and resources to succeed in tasks, resolving skill gaps by providing training and guidance Brings out the best in people by recognising and rewarding initiative, supporting decisions taken by others to guide work across the function Qualifications Bachelor degree in a relevant scientific discipline (biology, microbiology, chemistry, etc.); advanced degree a plus Knowledge in Lean Principles/Continuous Improvement or a similar discipline Capabilities 5+ years' experience in microbiological and biological, chemical or biochemical analytics in a biologics/pharmaceutical GMP environment 4+ management/demonstrated leadership experience Knowledge of test methods, method validation, regulatory guidelines that apply to our industry Knowledge/demonstration of exposure to external regulatory health authority inspections/audits Please be advised this is a 12 Month Fixed Term Contract, internal candidates are invited to apply aligned to Secondment principles Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part ofCSL. As one of the largest influenza vaccine providers in the world, CSL Seqirusis a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. We want Seqirus to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL. Do work that matters at CSL Seqirus! Watch our On the Front Line video to learn more about CSL Seqirus JBRP1_UKTJ
Dec 07, 2025
Full time
Reporting to the Director of Quality Control, the QC Microbiology Manager provides strategic managerial direction and technical leadership for the Quality Control laboratory operations, ensuring samples are tested to GMP standards in a timely and efficient manner, to meet the needs of the business. Duties include financial tracking, reporting and management of a significant budget, ensuring compliance with company policies, and managing and developing staff. Manages Quality Control activities to ensure compliance with company standards, GMP and regulatory guidelines Ensures all testing (routine, project, investigational, validation) is completed in accordance with scheduled timelines and to relevant specifications/criteria Ensures teams engagement and collaboration through Site Management System (SMS), including Tier meetings, escalation processes and continuous improvement Oversees activities related to transfer/implementation of analytical methods/equipment Ensure handling of investigations is completed on time, and to the required standards. Providing technical guidance and decision making when required. To include management of out of specification (OOS) and deviation investigations, change controls, regulatory actions and closure of assigned corrective/preventative actions. Approves GMP-related data, to support batch release Ensures departmental standard operating procedures (SOP) are in place, up to date and relevant Engages and collaborates with enterprise initiatives and forums to share best practices and deliver improvements. Has oversight of department training, ensuring department is achieving necessary training KPIs Responsible for the operational management of the QC laboratories within remit of role, ensuring appropriate standards of cGMP, HSE, housekeeping and discipline are applied in the department in accordance with relevant regulations. Provides strong leadership and organisational planning skills. Responsible for mentoring and development of staff technically and professionally. Supports efforts across multiple areas to accomplish goals, providing guidance and influencing the organisation Provides strategic direction and in depth technical expertise, to include determining future resource needs, outsourcing and insourcing assessments, continuous improvement potential, and technical needs to be operationally excellent. Develops and cascades functional deliverables in alignment with the site objectives, providing clear vision of goals and tangible results Provides clear and effective communication (written and oral) to staff and external stakeholders. Interfaces across management levels and departments Acts as lead presenter during regulatory inspections for areas of responsibility Develops and delivers to schedule and budget. Responsible for budgeting, monitoring, forecasting, and reporting cost and schedule Provides strong leadership on safety and creates a positive safety culture. Ensuring safety is always on the front line Requires comprehensive understanding of concepts, theories and principles within own discipline and knowledge of others. Applies in-depth understanding of how own discipline integrates within the function. Identifies and resolves complex technical, operational and organisational problems Supports supervisors in understanding the development needs of direct reports, assisting them in accessing appropriate assessment tools and providing insight and guidance. Assists in constructing and executing compelling development plans for direct reports, shaping developmental roles and assignments to balance individual and business function needs Provides in depth, one-on-one coaching to enable team members to achieve performance goals and maximise their potential Sets stretching objectives and goals, creating an organised plan for distributing the workload across multiple teams in the function Ensures that employees within the function have the necessary skills and resources to succeed in tasks, resolving skill gaps by providing training and guidance Brings out the best in people by recognising and rewarding initiative, supporting decisions taken by others to guide work across the function Qualifications Bachelor degree in a relevant scientific discipline (biology, microbiology, chemistry, etc.); advanced degree a plus Knowledge in Lean Principles/Continuous Improvement or a similar discipline Capabilities 5+ years' experience in microbiological and biological, chemical or biochemical analytics in a biologics/pharmaceutical GMP environment 4+ management/demonstrated leadership experience Knowledge of test methods, method validation, regulatory guidelines that apply to our industry Knowledge/demonstration of exposure to external regulatory health authority inspections/audits Please be advised this is a 12 Month Fixed Term Contract, internal candidates are invited to apply aligned to Secondment principles Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part ofCSL. As one of the largest influenza vaccine providers in the world, CSL Seqirusis a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. We want Seqirus to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL. Do work that matters at CSL Seqirus! Watch our On the Front Line video to learn more about CSL Seqirus JBRP1_UKTJ
We are seeking a dynamic and hands-on Health and Safety Manager to join our client, a manufacturing business. This is a pivotal role for an experienced professional who thrives in a fast-paced production environment and is passionate about driving a proactive safety culture. The ideal candidate will balance strategic oversight with an active presence on the shop floor ensuring compliance, engagement, and continuous improvement across all health, safety, and environmental (HSE) areas. Key Responsibilities Develop, implement, and continuously improve the company s Health & Safety strategy, policies, and procedures in line with current legislation and best practice. Partner with leadership and line managers to embed a culture of safety, accountability, and continuous improvement across all operations. Conduct regular reviews of existing systems to identify gaps and deliver process enhancements that improve operational safety and efficiency. Lead risk assessments, audits, and incident investigations, ensuring root causes are addressed and corrective actions implemented swiftly. Be a visible and approachable presence on the shop floor coaching, advising, and supporting supervisors and operators in safe working practices. Oversee the roll-out of new safety initiatives, equipment, and training programs across all departments. Ensure machinery and processes are compliant with statutory regulations, including PUWER, COSHH, and LOLER. Maintain all H&S records, risk assessments, and safety documentation to meet internal and external audit requirements. Liaise with external bodies such as HSE, insurers, and auditors as required. Provide accurate and timely reports, KPIs, and data to senior management to track performance and identify trends. Deliver and coordinate H&S training sessions for employees and contractors. Champion behavioural safety initiatives and promote employee engagement in all aspects of workplace safety. Drive proactive hazard reporting and ensure learnings are shared across teams. Qualifications and Experience NEBOSH Diploma (or equivalent) is essential. Proven experience in a Health and Safety management role within a manufacturing or industrial setting. Strong understanding of UK health and safety legislation and compliance requirements. Track record of implementing new systems and driving safety culture change. Confident communicator with the ability to influence across all levels of the business. Hands-on approach, comfortable being on the factory floor daily.
Dec 07, 2025
Full time
We are seeking a dynamic and hands-on Health and Safety Manager to join our client, a manufacturing business. This is a pivotal role for an experienced professional who thrives in a fast-paced production environment and is passionate about driving a proactive safety culture. The ideal candidate will balance strategic oversight with an active presence on the shop floor ensuring compliance, engagement, and continuous improvement across all health, safety, and environmental (HSE) areas. Key Responsibilities Develop, implement, and continuously improve the company s Health & Safety strategy, policies, and procedures in line with current legislation and best practice. Partner with leadership and line managers to embed a culture of safety, accountability, and continuous improvement across all operations. Conduct regular reviews of existing systems to identify gaps and deliver process enhancements that improve operational safety and efficiency. Lead risk assessments, audits, and incident investigations, ensuring root causes are addressed and corrective actions implemented swiftly. Be a visible and approachable presence on the shop floor coaching, advising, and supporting supervisors and operators in safe working practices. Oversee the roll-out of new safety initiatives, equipment, and training programs across all departments. Ensure machinery and processes are compliant with statutory regulations, including PUWER, COSHH, and LOLER. Maintain all H&S records, risk assessments, and safety documentation to meet internal and external audit requirements. Liaise with external bodies such as HSE, insurers, and auditors as required. Provide accurate and timely reports, KPIs, and data to senior management to track performance and identify trends. Deliver and coordinate H&S training sessions for employees and contractors. Champion behavioural safety initiatives and promote employee engagement in all aspects of workplace safety. Drive proactive hazard reporting and ensure learnings are shared across teams. Qualifications and Experience NEBOSH Diploma (or equivalent) is essential. Proven experience in a Health and Safety management role within a manufacturing or industrial setting. Strong understanding of UK health and safety legislation and compliance requirements. Track record of implementing new systems and driving safety culture change. Confident communicator with the ability to influence across all levels of the business. Hands-on approach, comfortable being on the factory floor daily.
HR Advisor Hemel Hempstead (Office Based) Monday-Friday, 8:30am-5:00pm Join a global leader and make an impact where it matters. This is a great opportunity for a motivated and process-driven individual who thrives in a fast-paced environment and is passionate about supporting people and building a positive workplace culture. About the Role Based at the Hemel Hempstead site (home to around 450 employees, you'll be part of a small, collaborative HR team providing comprehensive HR support to managers and employees. The wider business employs over 1,500 people across four UK sites, and you'll play a key role in supporting the success of the Hemel Hempstead operation. Your responsibilities will include: Acting as the first point of contact for day-to-day HR and employee relations queries Providing confidential advice and guidance in line with company policy and current legislation Supporting managers with employee relations cases, absence management, and performance issues Collating and analysing HR data for reporting to the HR Manager and senior management team Contributing to continuous improvement initiatives to enhance the employee experience About You: You'll be a confident HR professional with proven employee relations experience, strong attention to detail and a proactive approach to problem solving. You'll have excellent interpersonal skills and the ability to build trusted relationships across all levels of the organisation. Why Join: Be part of a globally recognised brand known for excellence, innovation, and people development Work alongside talented professionals in a supportive and collaborative HR team Gain exposure to a wide range of HR activities and projects, with opportunities for growth and development Make a meaningful contribution to a thriving and respected organisation Day to day duties would include: Actively represent the HR team at local site meetings e.g. management meetings, employee forums, health and safety and trade union meetings, ensuring any HR actions are completed in a time efficient manner Support the HR Manager with the implementation of all Employee Engagement Survey action plans with site management team Support managers with key initiatives to improve employee well-being and employee engagement Engage in promoting and "living" the company values and care culture Organise and assist with the delivery of training and development activities including management training, employee site inductions and on-boarding Support the HR Manager with various training and development programmes, e.g. ER trainings and other initiatives Take ownership and responsibility for the case management of all Employment Relations, ensuring all associated actions are logged on the associated trackers and documentation is retained on employee files Provide expert advice on ER issues and coach managers in appropriate actions to take - in-line with current Employment Legalisation's and company policies and procedures Give guidance and support to managers and employees on ER cases, ensuring issues and addressed promptly and efficiently Ensure compliance with company policies and labour laws during all stages of the employee lifecycle, especially in sensitive ER matters Co-ordinate and assist with recruitment and selection activities e.g. interviews and assessment centres Assist site managers with absence case management Plus, many other ad hoc duties Person Specification: Strong Employee Relations experience at all levels and process driven and have a genuine desire to excel in this area CIPD qualified or part CIPD qualified would be advantageous or an equivalent level of experience Previous HR administrative experience or administrative experience obtained in a similar role is essential Experience of providing HR advice and guidance in line with company policies, procedures and legislation would be advantageous Previous exposure to working in a unionised would be ideal Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Dec 07, 2025
Contractor
HR Advisor Hemel Hempstead (Office Based) Monday-Friday, 8:30am-5:00pm Join a global leader and make an impact where it matters. This is a great opportunity for a motivated and process-driven individual who thrives in a fast-paced environment and is passionate about supporting people and building a positive workplace culture. About the Role Based at the Hemel Hempstead site (home to around 450 employees, you'll be part of a small, collaborative HR team providing comprehensive HR support to managers and employees. The wider business employs over 1,500 people across four UK sites, and you'll play a key role in supporting the success of the Hemel Hempstead operation. Your responsibilities will include: Acting as the first point of contact for day-to-day HR and employee relations queries Providing confidential advice and guidance in line with company policy and current legislation Supporting managers with employee relations cases, absence management, and performance issues Collating and analysing HR data for reporting to the HR Manager and senior management team Contributing to continuous improvement initiatives to enhance the employee experience About You: You'll be a confident HR professional with proven employee relations experience, strong attention to detail and a proactive approach to problem solving. You'll have excellent interpersonal skills and the ability to build trusted relationships across all levels of the organisation. Why Join: Be part of a globally recognised brand known for excellence, innovation, and people development Work alongside talented professionals in a supportive and collaborative HR team Gain exposure to a wide range of HR activities and projects, with opportunities for growth and development Make a meaningful contribution to a thriving and respected organisation Day to day duties would include: Actively represent the HR team at local site meetings e.g. management meetings, employee forums, health and safety and trade union meetings, ensuring any HR actions are completed in a time efficient manner Support the HR Manager with the implementation of all Employee Engagement Survey action plans with site management team Support managers with key initiatives to improve employee well-being and employee engagement Engage in promoting and "living" the company values and care culture Organise and assist with the delivery of training and development activities including management training, employee site inductions and on-boarding Support the HR Manager with various training and development programmes, e.g. ER trainings and other initiatives Take ownership and responsibility for the case management of all Employment Relations, ensuring all associated actions are logged on the associated trackers and documentation is retained on employee files Provide expert advice on ER issues and coach managers in appropriate actions to take - in-line with current Employment Legalisation's and company policies and procedures Give guidance and support to managers and employees on ER cases, ensuring issues and addressed promptly and efficiently Ensure compliance with company policies and labour laws during all stages of the employee lifecycle, especially in sensitive ER matters Co-ordinate and assist with recruitment and selection activities e.g. interviews and assessment centres Assist site managers with absence case management Plus, many other ad hoc duties Person Specification: Strong Employee Relations experience at all levels and process driven and have a genuine desire to excel in this area CIPD qualified or part CIPD qualified would be advantageous or an equivalent level of experience Previous HR administrative experience or administrative experience obtained in a similar role is essential Experience of providing HR advice and guidance in line with company policies, procedures and legislation would be advantageous Previous exposure to working in a unionised would be ideal Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
MANAGING RECRUITMENT CONSULTANT MANCHESTER CITY CENTRE - HYBRID £35,000 TO £50,000 BASIC + UNCAPPED OTE (c. £70,000 TO £90,000+) ENHANCED BENEFITS + CLEAR PROGRESSION PATH THE COMPANY: Get Recruited is entering an exciting new chapter. With Chloe Marsh recently promoted to Managing Director and Matthew Ager stepping into the CEO role, we're implementing a fresh strategy for growth, investment, and team development. As part of this journey, we're now hiring a Managing Recruitment Consultant. This is a key opportunity to build on the legacy of success, lead from the front, and shape one of our most important specialist teams. THE OPPORTUNITY: This role is designed for a proven 360 recruiter with current experience within an agency environment. You'll lead and grow the division, win new business, and deliver consistent billings, while developing and mentoring your team. You'll start with one direct report, a developing recruiter who will support on resourcing while progressing into a 360 role under your guidance. As the division grows, you'll expand the team, making this an opportunity to create a high-performing unit within a thriving, multi-sector agency. With a new vision under Chloe's leadership, you'll have the backing, tools, and investment to make this division your own. THE MANAGING RECRUITMENT CONSULTANT ROLE: Lead from the front with consistent 360 recruitment activity, particularly new business development Mentor and develop your direct report, supporting their transition into a 360 role Build a high-performing division through hiring, coaching, and performance management Deliver client partnerships and recruitment solutions across the North West / UK Work closely with the MD and leadership team to shape strategy and scale the division Contribute to a positive, collaborative, and performance-driven culture THE PERSON: Current experience in recruitment within an agency environment (essential), in similar role, such as; Senior Recruitment Consultant, Managing Consultant, Associate Director or similar. Proven success as a 360 recruiter with strong new business development skills Previous leadership experience (Senior Recruitment Consultant / Principal Recruitment Consultant, Team Leader, Managing Recruitment Consultant, or similar) A natural coach and mentor, confident in developing team members Ambitious, commercially minded, and motivated by growth and high performance Tech-savvy, with confidence in using modern recruitment tools and platforms By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. JBRP1_UKTJ
Dec 07, 2025
Full time
MANAGING RECRUITMENT CONSULTANT MANCHESTER CITY CENTRE - HYBRID £35,000 TO £50,000 BASIC + UNCAPPED OTE (c. £70,000 TO £90,000+) ENHANCED BENEFITS + CLEAR PROGRESSION PATH THE COMPANY: Get Recruited is entering an exciting new chapter. With Chloe Marsh recently promoted to Managing Director and Matthew Ager stepping into the CEO role, we're implementing a fresh strategy for growth, investment, and team development. As part of this journey, we're now hiring a Managing Recruitment Consultant. This is a key opportunity to build on the legacy of success, lead from the front, and shape one of our most important specialist teams. THE OPPORTUNITY: This role is designed for a proven 360 recruiter with current experience within an agency environment. You'll lead and grow the division, win new business, and deliver consistent billings, while developing and mentoring your team. You'll start with one direct report, a developing recruiter who will support on resourcing while progressing into a 360 role under your guidance. As the division grows, you'll expand the team, making this an opportunity to create a high-performing unit within a thriving, multi-sector agency. With a new vision under Chloe's leadership, you'll have the backing, tools, and investment to make this division your own. THE MANAGING RECRUITMENT CONSULTANT ROLE: Lead from the front with consistent 360 recruitment activity, particularly new business development Mentor and develop your direct report, supporting their transition into a 360 role Build a high-performing division through hiring, coaching, and performance management Deliver client partnerships and recruitment solutions across the North West / UK Work closely with the MD and leadership team to shape strategy and scale the division Contribute to a positive, collaborative, and performance-driven culture THE PERSON: Current experience in recruitment within an agency environment (essential), in similar role, such as; Senior Recruitment Consultant, Managing Consultant, Associate Director or similar. Proven success as a 360 recruiter with strong new business development skills Previous leadership experience (Senior Recruitment Consultant / Principal Recruitment Consultant, Team Leader, Managing Recruitment Consultant, or similar) A natural coach and mentor, confident in developing team members Ambitious, commercially minded, and motivated by growth and high performance Tech-savvy, with confidence in using modern recruitment tools and platforms By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. JBRP1_UKTJ
Head of Digital Product / Digital Product Director / Senior Product Manager If you someone who thrives in tackling customer challenges, leading digital product teams and are eager to excel in the fast paced realm of Consumer Digital journeys, then we'd love to hear from you. You'll be joining the Insurance Digital team, where your role will involve leading digital products journeys that facilitate customer's digital journeys for buying and servicing for a range of Digital policies. This Senior role will lead direct to consumer digital journeys. This is a very delivery focussed role on Mobile App & Web, within the insurance world - People who have the experience will take top priority, due to the request from the client. The role: Serving as the primary point of contact for senior GI commercial stakeholders, you will play a crucial role in helping stakeholders address customer issues. Your responsibilities will encompass leading online journey performance for sales and servicing, including both customer and business oriented key performance indicators (KPIs), leading strategy for the digital product area you lead and leading a coaching a team a digital product owners. You'll have the opportunity to leverage data and customer insights for the ongoing enhancement of the overall customer experience. Skills and experience we're looking for: Demonstrable experience in digital product delivery and leadership across both web and app platforms, whilst also setting up best in class digital teams and improving ways of working, output and outcomes over time Delivery of a portfolio of platforms or products from concept to market alongside ongoing continuous improvement and digital trading activity. Rich understanding of data and ability to use it to set digital priorities and strategy . Essential to have experience working with various MI platforms to be able to interrogate MI and draw conclusions and hypotheses Leadership and coaching of cross functional teams with a proven ability to work with and manage senior stakeholders across the business (usually up to Director / MD level) Appreciation and experience of different digital delivery models and user centred design approaches with experience of working with Agile methodology being essential Financial services experience preferable as is working in a highly regulated industry. Experience working in a fast paced digital trading environment with understanding of digital channel commercials is essential Digital Trading experience (daily and weekly rhythm of digital changes, looking at market and funnel performance) in a regulated industry is essential Experience of working in a complex matrixed organisation desirable where collaboration, influence and stakeholder management is key for success Please reach out for more information Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Dec 07, 2025
Contractor
Head of Digital Product / Digital Product Director / Senior Product Manager If you someone who thrives in tackling customer challenges, leading digital product teams and are eager to excel in the fast paced realm of Consumer Digital journeys, then we'd love to hear from you. You'll be joining the Insurance Digital team, where your role will involve leading digital products journeys that facilitate customer's digital journeys for buying and servicing for a range of Digital policies. This Senior role will lead direct to consumer digital journeys. This is a very delivery focussed role on Mobile App & Web, within the insurance world - People who have the experience will take top priority, due to the request from the client. The role: Serving as the primary point of contact for senior GI commercial stakeholders, you will play a crucial role in helping stakeholders address customer issues. Your responsibilities will encompass leading online journey performance for sales and servicing, including both customer and business oriented key performance indicators (KPIs), leading strategy for the digital product area you lead and leading a coaching a team a digital product owners. You'll have the opportunity to leverage data and customer insights for the ongoing enhancement of the overall customer experience. Skills and experience we're looking for: Demonstrable experience in digital product delivery and leadership across both web and app platforms, whilst also setting up best in class digital teams and improving ways of working, output and outcomes over time Delivery of a portfolio of platforms or products from concept to market alongside ongoing continuous improvement and digital trading activity. Rich understanding of data and ability to use it to set digital priorities and strategy . Essential to have experience working with various MI platforms to be able to interrogate MI and draw conclusions and hypotheses Leadership and coaching of cross functional teams with a proven ability to work with and manage senior stakeholders across the business (usually up to Director / MD level) Appreciation and experience of different digital delivery models and user centred design approaches with experience of working with Agile methodology being essential Financial services experience preferable as is working in a highly regulated industry. Experience working in a fast paced digital trading environment with understanding of digital channel commercials is essential Digital Trading experience (daily and weekly rhythm of digital changes, looking at market and funnel performance) in a regulated industry is essential Experience of working in a complex matrixed organisation desirable where collaboration, influence and stakeholder management is key for success Please reach out for more information Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
B2B Sales Executive Peterborough (Hybrid) £40,000 Base + £48,000 OTE (Uncapped) Interaction Recruitment are proud to be working with one of the UK s fastest-growing coaching and education companies, delivering high-ticket business programmes to trade business owners nationwide. We re recruiting for a B2B Sales Executive to join their team and accelerate your career. If you re a proven closer looking for a high-performance environment with strong earning potential - this role is for you. What s On Offer £40k base + uncapped commission (£48k+ OTE) Monthly bonuses and accelerators Private health and pension World-class sales training and mentorship 25 days holiday plus bank holidays and your birthday off Hybrid working (3 days office / 2 days remote) What You ll Be Doing Converting qualified leads from events, marketing, and inbound enquiries (outbound calling) Making discovery calls and closing presentations Attending and selling at national events Managing your pipeline using CRM and daily KPIs Working closely with your Sales Manager and team to achieve targets Representing the brand with confidence and professionalism What We re Looking For Proven closer in B2B or high-ticket sales Track record of exceeding monthly revenue targets Strong communicator with excellent presentation and objection-handling skills Excellent telephone manner High energy individual with a growth mindset Coachable, ambitious, and thrives in a performance-driven environment Experience in education, events, or construction is beneficial If you want to take your sales career to the next level, then now is the time to apply or call Kara on (phone number removed) if you wish to hear more.
Dec 07, 2025
Full time
B2B Sales Executive Peterborough (Hybrid) £40,000 Base + £48,000 OTE (Uncapped) Interaction Recruitment are proud to be working with one of the UK s fastest-growing coaching and education companies, delivering high-ticket business programmes to trade business owners nationwide. We re recruiting for a B2B Sales Executive to join their team and accelerate your career. If you re a proven closer looking for a high-performance environment with strong earning potential - this role is for you. What s On Offer £40k base + uncapped commission (£48k+ OTE) Monthly bonuses and accelerators Private health and pension World-class sales training and mentorship 25 days holiday plus bank holidays and your birthday off Hybrid working (3 days office / 2 days remote) What You ll Be Doing Converting qualified leads from events, marketing, and inbound enquiries (outbound calling) Making discovery calls and closing presentations Attending and selling at national events Managing your pipeline using CRM and daily KPIs Working closely with your Sales Manager and team to achieve targets Representing the brand with confidence and professionalism What We re Looking For Proven closer in B2B or high-ticket sales Track record of exceeding monthly revenue targets Strong communicator with excellent presentation and objection-handling skills Excellent telephone manner High energy individual with a growth mindset Coachable, ambitious, and thrives in a performance-driven environment Experience in education, events, or construction is beneficial If you want to take your sales career to the next level, then now is the time to apply or call Kara on (phone number removed) if you wish to hear more.
Operations Manager Tanfield (Home of Penn State Pretzels) On-site Monday - Friday Join our snack-loving team Were looking for an Operations Manager to join us at KP Snacks. If youre ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you this could be your next big move. About the role As Operations Manager, youll provide strategic direction for our Operations function at KP Tanfield, aligning with our Intersnack Working System (IWS) and lean methodologies. Youll lead the site through the Autonomous Maintenance (AM), Progressive Maintenance (PM) and Initiative Management (IM) pillars, striving for zero loss and 100% engagement. This is a highly visible leadership role where youll combine hands-on involvement with long-term strategic thinking. Youll focus on building capability, strengthening processes and embedding a culture of continuous improvement, while taking full responsibility for operational efficiency, capability development and capital project delivery as a key member of the site leadership team. Whats in it for you? We believe in rewarding our colleagues and helping them thrive. Heres a flavour of what we offer: Annual car allowance of £7,500 Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Provide strategic leadership for Operations, driving alignment with IWS and lean principles Lead and coach site line structures, building capability and fostering a culture of ownership and accountability Deliver against OGSM/CBN targets and a robust set of KPIs, ensuring continuous improvement across SQCPDM metrics Take full responsibility for operational performance, including P&L management and circa £4M controllable costs Manage and deliver capital projects, ensuring efficiency and compliance with Health & Safety and Technical standards Drive engagement and empowerment across 122 colleagues, operating 24/5 on a complex site producing 42 SKUs across multiple lines Champion IWS pillars (AM, PM, IM) and lead pillar activity to embed sustainable processes Who are we? Were KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love from Hula Hoops to McCoys. In the UK, were a team of around 2,400 colleagues, based across seven sites and our Slough HQ. Were proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. Were committed to inclusion Were building a workplace where everyone belongs. If you dont tick every box, wed still love to hear from you your unique perspective could be just what we need. And if theres anything we can do to make the process easier for you, just let us know. Wed love to hear from you if you can bring: Extensive experience as an Operations Manager in FMCG manufacturing, with strong exposure to engineering and project management Proven ability to lead change and build high-performing, self-sufficient teams moving away from micromanagement Strong business acumen and ability to use financial data to drive improvement Knowledge of Health & Safety and Technical requirements for food manufacturing Hands-on leadership style with the resilience and confidence to influence at all levels Experience deploying lean methodologies (IWS or similar) and delivering operational excellence A track record of coaching and developing teams, promoting cross-functional collaboration and driving engagement Ability to balance short-term priorities with long-term strategic goals JBRP1_UKTJ
Dec 07, 2025
Full time
Operations Manager Tanfield (Home of Penn State Pretzels) On-site Monday - Friday Join our snack-loving team Were looking for an Operations Manager to join us at KP Snacks. If youre ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you this could be your next big move. About the role As Operations Manager, youll provide strategic direction for our Operations function at KP Tanfield, aligning with our Intersnack Working System (IWS) and lean methodologies. Youll lead the site through the Autonomous Maintenance (AM), Progressive Maintenance (PM) and Initiative Management (IM) pillars, striving for zero loss and 100% engagement. This is a highly visible leadership role where youll combine hands-on involvement with long-term strategic thinking. Youll focus on building capability, strengthening processes and embedding a culture of continuous improvement, while taking full responsibility for operational efficiency, capability development and capital project delivery as a key member of the site leadership team. Whats in it for you? We believe in rewarding our colleagues and helping them thrive. Heres a flavour of what we offer: Annual car allowance of £7,500 Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Provide strategic leadership for Operations, driving alignment with IWS and lean principles Lead and coach site line structures, building capability and fostering a culture of ownership and accountability Deliver against OGSM/CBN targets and a robust set of KPIs, ensuring continuous improvement across SQCPDM metrics Take full responsibility for operational performance, including P&L management and circa £4M controllable costs Manage and deliver capital projects, ensuring efficiency and compliance with Health & Safety and Technical standards Drive engagement and empowerment across 122 colleagues, operating 24/5 on a complex site producing 42 SKUs across multiple lines Champion IWS pillars (AM, PM, IM) and lead pillar activity to embed sustainable processes Who are we? Were KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love from Hula Hoops to McCoys. In the UK, were a team of around 2,400 colleagues, based across seven sites and our Slough HQ. Were proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. Were committed to inclusion Were building a workplace where everyone belongs. If you dont tick every box, wed still love to hear from you your unique perspective could be just what we need. And if theres anything we can do to make the process easier for you, just let us know. Wed love to hear from you if you can bring: Extensive experience as an Operations Manager in FMCG manufacturing, with strong exposure to engineering and project management Proven ability to lead change and build high-performing, self-sufficient teams moving away from micromanagement Strong business acumen and ability to use financial data to drive improvement Knowledge of Health & Safety and Technical requirements for food manufacturing Hands-on leadership style with the resilience and confidence to influence at all levels Experience deploying lean methodologies (IWS or similar) and delivering operational excellence A track record of coaching and developing teams, promoting cross-functional collaboration and driving engagement Ability to balance short-term priorities with long-term strategic goals JBRP1_UKTJ
Role: Senior Pensions Administrator Reports to: Pensions Team Manager Primary purpose of the role: To create better outcomes and bring experience to a team of administrators, providing support through a positive training and coaching environment. Ensure case work is completed in line with service level agreements and scheme rules and provide a continually improving level of customer service. Key responsibilities Work towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements. Embrace, demonstrate and support the business to embed company Values. Adhere to Quality Management Systems and comply with regulations and policies from company and relevant regulatory bodies. Take ownership of personal and performance development undertaking all relevant training courses including Mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability. Identify and report risks, complaints and breaches immediately / within deadlines, to line management and/or the Operational Risk & Compliance Department. Regularly review the effectiveness and efficiency of existing systems and controls, interpret data to seek opportunities and make suggestions to continually enhance service delivery. Support and assist the management team where required in all aspects of service delivery. Understand, build, maintain, and enhance stakeholder and/or client relationships. Share knowledge to support development of others. Support a team in operational service delivery in accordance with client contracts, legislation, policy conditions, business rules and procedures, and within the legislative / regulatory framework. Be a positive role model for staff exhibiting the level of commitment, and professionalism expected. Understand client requirements and make every effort to ensure key performance indicators and quality standards are met. Maintain up-to-date knowledge of processes, procedures, and products. Support the Pensions Team Manager in preparing for meetings and providing business MI. When required, deputise for the Pension Team Manager. Key tasks Check calculations and processes, completing all tasks in line with current work procedures. Authorise scheme records and events. Provide input into development / training action planning and process improvement where required. Support the team on complex casework, high value cases, and complaints. Control and enhance the quality of customer outputs to deliver an excellent customer experience through effective coaching, providing constructive feedback and mentoring to ensure staff achieve their full potential. Be available to answer member queries within the agreed SLA targets across multiple communication channels. Adapt to varying demands and workloads with a commitment to ensure tasks are completed to deadline whilst maintaining excellent levels of quality. Understand the importance and deliver against individual objectives and to contribute to the achievement of departmental objectives and business results. Work within set Key Performance Indicators and quality standards. Complete all tasks using current work procedures and best practice. Create and maintain consistent and accurate scheme records and events. Identify complaints at the earliest opportunity, take ownership of the problem, escalate where appropriate and undertake Route Cause Analysis. Implement effective correction action to prevent re-occurrence. Understand the importance of continuous improvement and be able to collate and interpret data to seek opportunities both inside and outside the team to improve the customer experience, challenging current processes. Participate in and promote good team communication and share knowledge and expertise with other team members.
Dec 07, 2025
Full time
Role: Senior Pensions Administrator Reports to: Pensions Team Manager Primary purpose of the role: To create better outcomes and bring experience to a team of administrators, providing support through a positive training and coaching environment. Ensure case work is completed in line with service level agreements and scheme rules and provide a continually improving level of customer service. Key responsibilities Work towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements. Embrace, demonstrate and support the business to embed company Values. Adhere to Quality Management Systems and comply with regulations and policies from company and relevant regulatory bodies. Take ownership of personal and performance development undertaking all relevant training courses including Mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability. Identify and report risks, complaints and breaches immediately / within deadlines, to line management and/or the Operational Risk & Compliance Department. Regularly review the effectiveness and efficiency of existing systems and controls, interpret data to seek opportunities and make suggestions to continually enhance service delivery. Support and assist the management team where required in all aspects of service delivery. Understand, build, maintain, and enhance stakeholder and/or client relationships. Share knowledge to support development of others. Support a team in operational service delivery in accordance with client contracts, legislation, policy conditions, business rules and procedures, and within the legislative / regulatory framework. Be a positive role model for staff exhibiting the level of commitment, and professionalism expected. Understand client requirements and make every effort to ensure key performance indicators and quality standards are met. Maintain up-to-date knowledge of processes, procedures, and products. Support the Pensions Team Manager in preparing for meetings and providing business MI. When required, deputise for the Pension Team Manager. Key tasks Check calculations and processes, completing all tasks in line with current work procedures. Authorise scheme records and events. Provide input into development / training action planning and process improvement where required. Support the team on complex casework, high value cases, and complaints. Control and enhance the quality of customer outputs to deliver an excellent customer experience through effective coaching, providing constructive feedback and mentoring to ensure staff achieve their full potential. Be available to answer member queries within the agreed SLA targets across multiple communication channels. Adapt to varying demands and workloads with a commitment to ensure tasks are completed to deadline whilst maintaining excellent levels of quality. Understand the importance and deliver against individual objectives and to contribute to the achievement of departmental objectives and business results. Work within set Key Performance Indicators and quality standards. Complete all tasks using current work procedures and best practice. Create and maintain consistent and accurate scheme records and events. Identify complaints at the earliest opportunity, take ownership of the problem, escalate where appropriate and undertake Route Cause Analysis. Implement effective correction action to prevent re-occurrence. Understand the importance of continuous improvement and be able to collate and interpret data to seek opportunities both inside and outside the team to improve the customer experience, challenging current processes. Participate in and promote good team communication and share knowledge and expertise with other team members.
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK Are you passionate about starting a rewarding career in the catering industry? If you're eager to learn, grow, and develop your skills while working in a dynamic and supportive environment, this catering assistant role is perfect for you. Whether you're looking to gain hands-on experience or build on your existing knowledge, this position offers the opportunity to thrive and advance in your catering career. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Chineham in Basingstoke, rated Good by Ofsted, is a purpose-built, single-storey nursery with a capacity of 98 children. Conveniently located with easy access to the M3 and M4 motorways and close to Basingstoke train station, we are just a five-minute walk or a two-minute drive away from Chineham Business Park. Our nursery offers ample parking for staff and visitors, ensuring hassle-free drop-offs and collections. Additionally, there is a bus service linking the town to Chineham village, enhancing accessibility for families. We pride ourselves on providing a nurturing environment that supports each child's growth and development. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 25% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Ready to embark on your catering journey? Apply now and be a part of our extraordinary team! Role Responsibilities: Key Responsibilities and Expectations for the Level 2 Catering Apprentice: Assist in planning and preparing nutritious meals that meet dietary requirements and adhere to food safety standards. Support the delivery of high-quality catering services, ensuring a positive experience for all customers. Build effective relationships with team members and contribute to a positive kitchen environment. Help maintain cleanliness and organisation in the kitchen and dining areas. Follow food safety and hygiene protocols to ensure the well-being of customers and staff. Work towards achieving the apprenticeship standards set by Busy Bees Education and Training, with the aim of completing your program within the agreed timeframe. Be proactive and eager to learn new skills within the kitchen setting. Demonstrate a commitment to ongoing professional development and improvement. Communicate regularly with your line manager about tasks and progress within the kitchen. As a Level 2 Catering Apprentice, you'll work alongside experienced culinary professionals who will mentor and support you throughout your apprenticeship. You will attend tailored Learning & Development courses that will provide you with essential knowledge and skills for your role. A Development Coach will visit you regularly at the nursery to assess your work, acknowledge your progress, and provide guidance to help you succeed in your apprenticeship.
Dec 07, 2025
Full time
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK Are you passionate about starting a rewarding career in the catering industry? If you're eager to learn, grow, and develop your skills while working in a dynamic and supportive environment, this catering assistant role is perfect for you. Whether you're looking to gain hands-on experience or build on your existing knowledge, this position offers the opportunity to thrive and advance in your catering career. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Chineham in Basingstoke, rated Good by Ofsted, is a purpose-built, single-storey nursery with a capacity of 98 children. Conveniently located with easy access to the M3 and M4 motorways and close to Basingstoke train station, we are just a five-minute walk or a two-minute drive away from Chineham Business Park. Our nursery offers ample parking for staff and visitors, ensuring hassle-free drop-offs and collections. Additionally, there is a bus service linking the town to Chineham village, enhancing accessibility for families. We pride ourselves on providing a nurturing environment that supports each child's growth and development. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 25% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Ready to embark on your catering journey? Apply now and be a part of our extraordinary team! Role Responsibilities: Key Responsibilities and Expectations for the Level 2 Catering Apprentice: Assist in planning and preparing nutritious meals that meet dietary requirements and adhere to food safety standards. Support the delivery of high-quality catering services, ensuring a positive experience for all customers. Build effective relationships with team members and contribute to a positive kitchen environment. Help maintain cleanliness and organisation in the kitchen and dining areas. Follow food safety and hygiene protocols to ensure the well-being of customers and staff. Work towards achieving the apprenticeship standards set by Busy Bees Education and Training, with the aim of completing your program within the agreed timeframe. Be proactive and eager to learn new skills within the kitchen setting. Demonstrate a commitment to ongoing professional development and improvement. Communicate regularly with your line manager about tasks and progress within the kitchen. As a Level 2 Catering Apprentice, you'll work alongside experienced culinary professionals who will mentor and support you throughout your apprenticeship. You will attend tailored Learning & Development courses that will provide you with essential knowledge and skills for your role. A Development Coach will visit you regularly at the nursery to assess your work, acknowledge your progress, and provide guidance to help you succeed in your apprenticeship.
About The Role As a Store Manager, your role as shopkeeper means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. Youll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your stores commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About You Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isnt a must have but youll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount at Morrisons Daily stores and 15% at Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. About The Company Morrisons acquired the McColls business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColls, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so were always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. JBRP1_UKTJ
Dec 07, 2025
Full time
About The Role As a Store Manager, your role as shopkeeper means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. Youll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your stores commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About You Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isnt a must have but youll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount at Morrisons Daily stores and 15% at Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. About The Company Morrisons acquired the McColls business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColls, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so were always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. JBRP1_UKTJ
About The Role As a Store Manager, your role as shopkeeper means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. Youll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your stores commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About You Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isnt a must have but youll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount at Morrisons Daily stores and 15% at Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. About The Company Morrisons acquired the McColls business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColls, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so were always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. JBRP1_UKTJ
Dec 07, 2025
Full time
About The Role As a Store Manager, your role as shopkeeper means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. Youll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your stores commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About You Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isnt a must have but youll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount at Morrisons Daily stores and 15% at Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. As part of this rewarding role, you may be involved in managing and interacting with children 16 and under, due to our large Home News Delivery operation. Therefore the successful candidate may be required to undergo an enhanced DBS check, or if you're based in Scotland, a PVG check before joining the business. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. About The Company Morrisons acquired the McColls business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColls, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so were always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. JBRP1_UKTJ
Global Leading Technology Brand SaaS - Platform based Technology Services C# .NET Angular SQL Server AWS Woking Surrey or Leeds HQ/Hybrid Working £100,000 salary + £15k bonus (paid quarterly) + benefits package Our client a global technology leader is currently looking for a Hands on Software Development Manager to coordinate the delivery of Software Product Development by managing a programme of sprint teams responsible for key products. Develop and implement Strategy to maintain agile delivery of features and maintain output across all development teams resulting in continued rapid growth across all products. Reporting to the Development Leader and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Management 70%, Coding 30% - C# .Net Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers, Quality & Product professionals to ensure high performance across the team. Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs.
Dec 07, 2025
Full time
Global Leading Technology Brand SaaS - Platform based Technology Services C# .NET Angular SQL Server AWS Woking Surrey or Leeds HQ/Hybrid Working £100,000 salary + £15k bonus (paid quarterly) + benefits package Our client a global technology leader is currently looking for a Hands on Software Development Manager to coordinate the delivery of Software Product Development by managing a programme of sprint teams responsible for key products. Develop and implement Strategy to maintain agile delivery of features and maintain output across all development teams resulting in continued rapid growth across all products. Reporting to the Development Leader and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Management 70%, Coding 30% - C# .Net Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers, Quality & Product professionals to ensure high performance across the team. Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs.
VP Engineering - Hands on Start-up Scale up - growth Leading Technology AI Brand SaaS - Platform based Technology Services London/City Attractive salary + equity package Our client a global technology leader is currently looking for a VP Engineering Manager to work with the CEO to guide the provision of Software Development for an exciting new AI product already integrated with industry leading Property Maintenance organisations. Reporting to the CTO and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Hands on Python Architecture and Code strategy and development Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs.
Dec 07, 2025
Full time
VP Engineering - Hands on Start-up Scale up - growth Leading Technology AI Brand SaaS - Platform based Technology Services London/City Attractive salary + equity package Our client a global technology leader is currently looking for a VP Engineering Manager to work with the CEO to guide the provision of Software Development for an exciting new AI product already integrated with industry leading Property Maintenance organisations. Reporting to the CTO and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Hands on Python Architecture and Code strategy and development Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Dec 07, 2025
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Kent. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. You will oversee daily operations, performance adherence, training, metric reporting, and serve as a liaison for special projects and escalations. This position is critical to delivering excellent customer support and continual service improvement. Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team members on career development plans, diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts Lead post-incident critiques to drive continuous improvement Work closely with Business Technology teams to identify L1-resolvable issues and enhance support readiness Assist with special projects as assigned Skills and Experience Extensive experience in a Service Desk or similar support environment Proven leadership, negotiation, and conflict resolution skills Exceptional customer support and interpersonal skills Excellent verbal and written communication; superior phone etiquette Strong initiative, attention to detail, and judgment Ability to multi-task and participate in flexible schedules/on-call rotations Deep knowledge of enterprise hardware/software, Microsoft Office, Active Directory, JIRA, and network tools Advanced troubleshooting skills and professional team collaboration Education and Certifications Degree or equivalent experience preferred IT Service Management (ITSMv3) certification preferred Microsoft Certified Systems Engineer (MCSE) certification is a plus
Dec 07, 2025
Full time
Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Kent. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. You will oversee daily operations, performance adherence, training, metric reporting, and serve as a liaison for special projects and escalations. This position is critical to delivering excellent customer support and continual service improvement. Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team members on career development plans, diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts Lead post-incident critiques to drive continuous improvement Work closely with Business Technology teams to identify L1-resolvable issues and enhance support readiness Assist with special projects as assigned Skills and Experience Extensive experience in a Service Desk or similar support environment Proven leadership, negotiation, and conflict resolution skills Exceptional customer support and interpersonal skills Excellent verbal and written communication; superior phone etiquette Strong initiative, attention to detail, and judgment Ability to multi-task and participate in flexible schedules/on-call rotations Deep knowledge of enterprise hardware/software, Microsoft Office, Active Directory, JIRA, and network tools Advanced troubleshooting skills and professional team collaboration Education and Certifications Degree or equivalent experience preferred IT Service Management (ITSMv3) certification preferred Microsoft Certified Systems Engineer (MCSE) certification is a plus
Job Title: Assistant Store Manager Salary: £21,731 plus bonus Role Type: Permanent (32 Hours) Location:Exeter Looking for a role where every day feels meaningful? Where style meets sentiment, and your leadership helps create unforgettable moments? Were searching for a passionate and driven Assistant Store Managerto join our Exeter team. This is more than just retailits about helping people celebrate lifes most special occasions, guiding them with warmth, confidence, and impeccable service. Why Youll Love This Role: Competitive salary with a rewarding annual bonus Exceptional training to help you grow and thrive Flexible benefits including a holiday buying scheme Enhanced maternity/paternity leave to support your journey Generous staff discounts on products that truly matter Be part of a brand thats growing, evolving, and investing in its people Who Were Looking For: A natural leader who brings energy, empathy, and excellence to everything they do Someone with experience in customer-focused or sales environments, ideally already leading a team A confident communicator who knows how to inspire and support others Detail-oriented, reliable, and driven by results Stylish, professional, and proud of their achievements Someone who understands that great service is about connection, not just transactions What Youll Be Doing: Leading your team to deliver personalised, heartfelt customer experiences Coaching and developing staff to reach their full potential Using insights and data to make smart commercial decisions Creating beautiful, inviting displays that reflect your local customer base Building relationships through local events and community engagement Ensuring the store runs smoothly and reflects the brands values every day OUR CLIENT Our client is a well-established high street retailer who has had significant growth over the last few years and is planning further growth for the future. The quality of their service and product is exceptional, their customers are their most important asset and they will do everything they can to make them happy, their passion is at the heart of everything they do! This company continues to go from strength to strength and is a great choice for anyone wanting to further their retail management career! ABOUT US This role is being handled by McCarthy Recruitment, an award-winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. JBRP1_UKTJ
Dec 07, 2025
Full time
Job Title: Assistant Store Manager Salary: £21,731 plus bonus Role Type: Permanent (32 Hours) Location:Exeter Looking for a role where every day feels meaningful? Where style meets sentiment, and your leadership helps create unforgettable moments? Were searching for a passionate and driven Assistant Store Managerto join our Exeter team. This is more than just retailits about helping people celebrate lifes most special occasions, guiding them with warmth, confidence, and impeccable service. Why Youll Love This Role: Competitive salary with a rewarding annual bonus Exceptional training to help you grow and thrive Flexible benefits including a holiday buying scheme Enhanced maternity/paternity leave to support your journey Generous staff discounts on products that truly matter Be part of a brand thats growing, evolving, and investing in its people Who Were Looking For: A natural leader who brings energy, empathy, and excellence to everything they do Someone with experience in customer-focused or sales environments, ideally already leading a team A confident communicator who knows how to inspire and support others Detail-oriented, reliable, and driven by results Stylish, professional, and proud of their achievements Someone who understands that great service is about connection, not just transactions What Youll Be Doing: Leading your team to deliver personalised, heartfelt customer experiences Coaching and developing staff to reach their full potential Using insights and data to make smart commercial decisions Creating beautiful, inviting displays that reflect your local customer base Building relationships through local events and community engagement Ensuring the store runs smoothly and reflects the brands values every day OUR CLIENT Our client is a well-established high street retailer who has had significant growth over the last few years and is planning further growth for the future. The quality of their service and product is exceptional, their customers are their most important asset and they will do everything they can to make them happy, their passion is at the heart of everything they do! This company continues to go from strength to strength and is a great choice for anyone wanting to further their retail management career! ABOUT US This role is being handled by McCarthy Recruitment, an award-winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. JBRP1_UKTJ
Discover Your Next Leadership Opportunity: Store Manager at Heron Foods Location: Middleton Shopping Centre, M24 4EL Salary: Circa £30,000 per annum plus bonus opportunity Hours: 45hrs per week Why Heron Foods? Heron Foods is one of the UK's fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we're a company on the move, committed to delivering value to our customers and opportunities to our teams. We're proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK's 'Happiest Workplaces' in the WorkL Awards. As a Store Manager, you'll lead by example, inspiring and motivating your team to deliver outstanding results in a fast-paced, community-focused environment. If you thrive in a high-energy setting and are passionate about retail, we'd love to hear from you. What We Offer Our Store Managers: Competitive Salary: Up to £30,000 per annum plus bonus opportunities. Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days. Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year. Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family. Additional Perks: Access to BenefitHub for exclusive deals, reward schemes, and recognition for long service. Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs. What You'll Do: As a Store Manager, you'll be at the heart of our success, taking responsibility for: Leading and motivating your team to deliver exceptional results and achieve sales targets. Providing hands-on leadership, coaching, and fostering a collaborative, high-performing store environment. Ensuring operational excellence, from store presentation to stock management and health & safety compliance. Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience. Developing talent within your team, creating succession plans, and supporting ongoing growth. Fast-Paced and Rewarding: This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you'll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment. What We're Looking For: We're seeking individuals who bring: Proven experience as a Store Manager, Retail Manager, or in a similar leadership role. A strong track record of developing teams and achieving results. A genuine passion for retail, customer service, and delivering exceptional results. The ability to thrive in a fast-paced, community-focused retail environment. Apply Today: Don't wait-apply early, as this opportunity may close sooner than expected! At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer. Take the next step in your career and join a team where your leadership truly matters. Apply now! JBRP1_UKTJ
Dec 07, 2025
Full time
Discover Your Next Leadership Opportunity: Store Manager at Heron Foods Location: Middleton Shopping Centre, M24 4EL Salary: Circa £30,000 per annum plus bonus opportunity Hours: 45hrs per week Why Heron Foods? Heron Foods is one of the UK's fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we're a company on the move, committed to delivering value to our customers and opportunities to our teams. We're proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK's 'Happiest Workplaces' in the WorkL Awards. As a Store Manager, you'll lead by example, inspiring and motivating your team to deliver outstanding results in a fast-paced, community-focused environment. If you thrive in a high-energy setting and are passionate about retail, we'd love to hear from you. What We Offer Our Store Managers: Competitive Salary: Up to £30,000 per annum plus bonus opportunities. Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days. Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year. Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family. Additional Perks: Access to BenefitHub for exclusive deals, reward schemes, and recognition for long service. Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs. What You'll Do: As a Store Manager, you'll be at the heart of our success, taking responsibility for: Leading and motivating your team to deliver exceptional results and achieve sales targets. Providing hands-on leadership, coaching, and fostering a collaborative, high-performing store environment. Ensuring operational excellence, from store presentation to stock management and health & safety compliance. Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience. Developing talent within your team, creating succession plans, and supporting ongoing growth. Fast-Paced and Rewarding: This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you'll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment. What We're Looking For: We're seeking individuals who bring: Proven experience as a Store Manager, Retail Manager, or in a similar leadership role. A strong track record of developing teams and achieving results. A genuine passion for retail, customer service, and delivering exceptional results. The ability to thrive in a fast-paced, community-focused retail environment. Apply Today: Don't wait-apply early, as this opportunity may close sooner than expected! At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer. Take the next step in your career and join a team where your leadership truly matters. Apply now! JBRP1_UKTJ
We re looking for a proactive and detail-driven QHSE Advisor to support and strengthen our clients safety, quality and environmental performance across a busy engineering and operations environment. If you are passionate about promoting a positive safety culture and ensuring high standards across all business activities, this role offers the chance to make a real impact. About the Role As QHSE Advisor, you ll play a key part in maintaining and improving the company s Quality, Health & Safety and Environmental systems. You ll work across departments to ensure compliance with legislation, support investigations, conduct audits and drive continual improvement. This is a hands-on role requiring strong communication skills, a collaborative approach and a keen eye for detail. Key Responsibilities Support the development, implementation and continual improvement of QHSE management systems in line with ISO 9001, ISO 14001 and ISO 45001 requirements. Provide day-to-day QHSE advice to operational teams, ensuring safe working practices and compliance with relevant legislation. Conduct internal audits, inspections and risk assessments, following up actions to ensure timely close-out. Lead or support incident investigations, identifying root causes and recommending preventative measures. Assist in the preparation and review of QHSE documentation including policies, procedures, RAMS and training materials. Promote a strong safety culture through coaching, engagement and proactive communication. Monitor contractor and supplier compliance, escalating concerns where appropriate. Support QHSE data reporting, KPI tracking and the preparation of management reports. Participate in client audits, site visits and QHSE-related meetings as required. Contribute to training delivery and toolbox talks to improve understanding and awareness across the workforce. About You You will thrive in this role if you are: Experienced in a QHSE role within engineering, manufacturing, energy or a similar technical industry. Confident interpreting and applying UK HSE legislation and ISO management system standards. Structured and methodical with excellent attention to detail. Comfortable communicating with people at all levels and influencing positive behaviours. Proactive, solution-focused and committed to continual improvement. Willing to support occasional site or offshore visits when required. What We Offer A supportive environment where QHSE is valued at every level. Opportunities for professional growth, including training. Involvement in varied and impactful projects across the business. Competitive salary and benefits package. If you re ready to help drive safe, high-quality and environmentally responsible operations, we d love to hear from you. Apply today and make a positive difference.
Dec 07, 2025
Full time
We re looking for a proactive and detail-driven QHSE Advisor to support and strengthen our clients safety, quality and environmental performance across a busy engineering and operations environment. If you are passionate about promoting a positive safety culture and ensuring high standards across all business activities, this role offers the chance to make a real impact. About the Role As QHSE Advisor, you ll play a key part in maintaining and improving the company s Quality, Health & Safety and Environmental systems. You ll work across departments to ensure compliance with legislation, support investigations, conduct audits and drive continual improvement. This is a hands-on role requiring strong communication skills, a collaborative approach and a keen eye for detail. Key Responsibilities Support the development, implementation and continual improvement of QHSE management systems in line with ISO 9001, ISO 14001 and ISO 45001 requirements. Provide day-to-day QHSE advice to operational teams, ensuring safe working practices and compliance with relevant legislation. Conduct internal audits, inspections and risk assessments, following up actions to ensure timely close-out. Lead or support incident investigations, identifying root causes and recommending preventative measures. Assist in the preparation and review of QHSE documentation including policies, procedures, RAMS and training materials. Promote a strong safety culture through coaching, engagement and proactive communication. Monitor contractor and supplier compliance, escalating concerns where appropriate. Support QHSE data reporting, KPI tracking and the preparation of management reports. Participate in client audits, site visits and QHSE-related meetings as required. Contribute to training delivery and toolbox talks to improve understanding and awareness across the workforce. About You You will thrive in this role if you are: Experienced in a QHSE role within engineering, manufacturing, energy or a similar technical industry. Confident interpreting and applying UK HSE legislation and ISO management system standards. Structured and methodical with excellent attention to detail. Comfortable communicating with people at all levels and influencing positive behaviours. Proactive, solution-focused and committed to continual improvement. Willing to support occasional site or offshore visits when required. What We Offer A supportive environment where QHSE is valued at every level. Opportunities for professional growth, including training. Involvement in varied and impactful projects across the business. Competitive salary and benefits package. If you re ready to help drive safe, high-quality and environmentally responsible operations, we d love to hear from you. Apply today and make a positive difference.
Job Title: Regional Manager Location: Remote with extensive site-based work (approx. 90% site-based). Hours: 9:00am - 5:30pm (flexibility required due to role demands) Contract Type: Temporary (3-6 months) Start Date: ASAP Hourly Rate: 27-32 per hour About the Role We are seeking an experienced Regional Manager to oversee a portfolio of sites and support high-performing site teams. This is a hands-on, demanding role that requires someone who can hit the ground running. You will work closely with operations and HR teams, site managers, and other key stakeholders to ensure operational excellence, staff development, and portfolio performance. Key Responsibilities Post-Mobilisation Handover Attend new site familiarisation training. Ensure site teams have received all Operations & Maintenance (O&M) documentation, processes, onsite systems, and building manuals following mobilisation. Develop and enforce strategies for amenity space management and booking. People Management Work with Operations and HR teams to implement retention initiatives and reward schemes. Set clear objectives and KPIs for site teams aligned with company strategy. Coach and mentor team members to achieve high performance and career development. Act as a role model for company values and policies. Portfolio Performance Support site teams with complex issues, ensuring timely resolution and reporting. Ensure sites comply with policies, procedures, and quality standards. Conduct regular site inspections and proactively address presentation or operational shortfalls. Support site managers with budget planning, CapEx projects, and operational efficiency initiatives. Ensure Health & Safety and fire safety compliance in collaboration with the Building Safety Manager. Support ESG initiatives, site accreditations, and sustainability submissions. Assist with marketing, award submissions, and VIP site tours. General Responsibilities Act in line with company values in all interactions. Participate in corporate and departmental projects as required. Maintain confidentiality and data protection standards. Support community-building initiatives for residents. Undertake other reasonable duties as requested. Skills & Experience Required Essential Proven experience as a Regional Manager in property management (Build to Rent/BTR preferred). Strong portfolio management and operational performance experience. Exceptional people management and performance management skills. Excellent communication skills, both written and verbal. Strong IT skills, comfortable using multiple apps and systems, Microsoft Excel, Word, PowerPoint, and Outlook. Experience with digital systems for maintenance and leasing processes. Ability to work under pressure and meet deadlines. Self-motivated, pragmatic, and solutions-focused. Desirable MIRPM or MARLA qualification (or equivalent). Experience with FixFlo, HubSpot, or similar systems. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dec 07, 2025
Seasonal
Job Title: Regional Manager Location: Remote with extensive site-based work (approx. 90% site-based). Hours: 9:00am - 5:30pm (flexibility required due to role demands) Contract Type: Temporary (3-6 months) Start Date: ASAP Hourly Rate: 27-32 per hour About the Role We are seeking an experienced Regional Manager to oversee a portfolio of sites and support high-performing site teams. This is a hands-on, demanding role that requires someone who can hit the ground running. You will work closely with operations and HR teams, site managers, and other key stakeholders to ensure operational excellence, staff development, and portfolio performance. Key Responsibilities Post-Mobilisation Handover Attend new site familiarisation training. Ensure site teams have received all Operations & Maintenance (O&M) documentation, processes, onsite systems, and building manuals following mobilisation. Develop and enforce strategies for amenity space management and booking. People Management Work with Operations and HR teams to implement retention initiatives and reward schemes. Set clear objectives and KPIs for site teams aligned with company strategy. Coach and mentor team members to achieve high performance and career development. Act as a role model for company values and policies. Portfolio Performance Support site teams with complex issues, ensuring timely resolution and reporting. Ensure sites comply with policies, procedures, and quality standards. Conduct regular site inspections and proactively address presentation or operational shortfalls. Support site managers with budget planning, CapEx projects, and operational efficiency initiatives. Ensure Health & Safety and fire safety compliance in collaboration with the Building Safety Manager. Support ESG initiatives, site accreditations, and sustainability submissions. Assist with marketing, award submissions, and VIP site tours. General Responsibilities Act in line with company values in all interactions. Participate in corporate and departmental projects as required. Maintain confidentiality and data protection standards. Support community-building initiatives for residents. Undertake other reasonable duties as requested. Skills & Experience Required Essential Proven experience as a Regional Manager in property management (Build to Rent/BTR preferred). Strong portfolio management and operational performance experience. Exceptional people management and performance management skills. Excellent communication skills, both written and verbal. Strong IT skills, comfortable using multiple apps and systems, Microsoft Excel, Word, PowerPoint, and Outlook. Experience with digital systems for maintenance and leasing processes. Ability to work under pressure and meet deadlines. Self-motivated, pragmatic, and solutions-focused. Desirable MIRPM or MARLA qualification (or equivalent). Experience with FixFlo, HubSpot, or similar systems. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Registered Manager - Children's Residential Home Up to 58,080 (Including Bonus) + 5,000 Welcome Bonus + Pension + 32 Days Annual Leave + Blue Light Discounts Willington, Wales Permanent Full-Time A confident Deputy Manager ready to step into your first CIW Registered Manager role? Passionate about leading a high-quality, therapeutic home for young people aged 8-17? Looking for a supportive region where you'll have guidance, clinical support and clear development pathways? Then this could be for you. This is a fantastic opportunity to take on your first registration and lead a stable, well-established 3-bed EBD children's home near Whitchurch. The home currently supports three young people (aged 8, 15 and 15) and recently achieved an "Excellent" CIW inspection rating, giving you a strong foundation to build on. You'll inherit a consistent staff team, robust routines, and the backing of an organisation committed to therapeutic care, reflective practice and strong, child-centred outcomes. You'll have the autonomy to shape the home's culture, support your team's growth, and ensure exceptional care for every young person. What's in it for you? OTE: Up to 63,080 in Year 1 Base Salary: Up to 48,000 Welcome Bonus: 5,000 Up to 10,080 Annual Bonus 32 days annual leave (inc. bank holidays) Assigned Clinical & Specialist Advisors Enhanced maternity and paternity packages Life Assurance (x2 salary) Fully funded DBS and renewals Extensive training and development via a dedicated L&D team Clear progression routes into senior leadership roles Pension scheme Employee Assistance Programme Staff referral bonus ( 500 split) Monthly recognition and values awards Retail and lifestyle discounts via national schemes About the Organisation & Home: 3-bed EBD children's home supporting young people aged 8-17. Recently achieved an Excellent outcome in its CIW inspection. Strong, stable staffing structure already in place. Full regional support across safeguarding, quality, compliance and operations. Access to a multidisciplinary clinical and specialist team, including: Practitioner Psychologist Therapist Exploitation Advisor Harmful Sexual Behaviour Advisor Specialist Police Advisor Therapeutic Practice Trainer Educational Psychologists A therapeutic, relational model focused on emotional safety, boundaries and resilience. Organisation committed to developing future leaders and promoting internal progression. The Role: Lead the home with integrity, emotional intelligence and a child-centred approach. Ensure each young person receives personalised care, structure and therapeutic support. Maintain a warm, inclusive and safe home environment. Oversee all aspects of home performance including safeguarding, staffing, compliance and audits. Mentor, develop and support your staff team through supervision, coaching and reflective practice. Work collaboratively with CIW, social care professionals and wider agencies. Manage budgets, service planning and ongoing development of the home. Drive continuous improvement to maintain and build on the home's Excellent rating. Requirements: Minimum 3 years' experience within children's residential care. Level 3 or Level 4 in Children & Young People's Workforce. Completed or working towards Level 5 Leadership & Management (Children & YP). Excellent knowledge of safeguarding, Children's Home Regulations and The Children Act 1989. Strong background in staff management, rotas and budget oversight. Full UK Driving Licence (essential). Flexibility to undertake on-call duties. Interested? If you're ready to lead a service with autonomy, support, and meaningful progression, I'd love to hear from you. Apply now or send your CV referencing the job title and location to: Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit. INDHEAL
Dec 07, 2025
Full time
Registered Manager - Children's Residential Home Up to 58,080 (Including Bonus) + 5,000 Welcome Bonus + Pension + 32 Days Annual Leave + Blue Light Discounts Willington, Wales Permanent Full-Time A confident Deputy Manager ready to step into your first CIW Registered Manager role? Passionate about leading a high-quality, therapeutic home for young people aged 8-17? Looking for a supportive region where you'll have guidance, clinical support and clear development pathways? Then this could be for you. This is a fantastic opportunity to take on your first registration and lead a stable, well-established 3-bed EBD children's home near Whitchurch. The home currently supports three young people (aged 8, 15 and 15) and recently achieved an "Excellent" CIW inspection rating, giving you a strong foundation to build on. You'll inherit a consistent staff team, robust routines, and the backing of an organisation committed to therapeutic care, reflective practice and strong, child-centred outcomes. You'll have the autonomy to shape the home's culture, support your team's growth, and ensure exceptional care for every young person. What's in it for you? OTE: Up to 63,080 in Year 1 Base Salary: Up to 48,000 Welcome Bonus: 5,000 Up to 10,080 Annual Bonus 32 days annual leave (inc. bank holidays) Assigned Clinical & Specialist Advisors Enhanced maternity and paternity packages Life Assurance (x2 salary) Fully funded DBS and renewals Extensive training and development via a dedicated L&D team Clear progression routes into senior leadership roles Pension scheme Employee Assistance Programme Staff referral bonus ( 500 split) Monthly recognition and values awards Retail and lifestyle discounts via national schemes About the Organisation & Home: 3-bed EBD children's home supporting young people aged 8-17. Recently achieved an Excellent outcome in its CIW inspection. Strong, stable staffing structure already in place. Full regional support across safeguarding, quality, compliance and operations. Access to a multidisciplinary clinical and specialist team, including: Practitioner Psychologist Therapist Exploitation Advisor Harmful Sexual Behaviour Advisor Specialist Police Advisor Therapeutic Practice Trainer Educational Psychologists A therapeutic, relational model focused on emotional safety, boundaries and resilience. Organisation committed to developing future leaders and promoting internal progression. The Role: Lead the home with integrity, emotional intelligence and a child-centred approach. Ensure each young person receives personalised care, structure and therapeutic support. Maintain a warm, inclusive and safe home environment. Oversee all aspects of home performance including safeguarding, staffing, compliance and audits. Mentor, develop and support your staff team through supervision, coaching and reflective practice. Work collaboratively with CIW, social care professionals and wider agencies. Manage budgets, service planning and ongoing development of the home. Drive continuous improvement to maintain and build on the home's Excellent rating. Requirements: Minimum 3 years' experience within children's residential care. Level 3 or Level 4 in Children & Young People's Workforce. Completed or working towards Level 5 Leadership & Management (Children & YP). Excellent knowledge of safeguarding, Children's Home Regulations and The Children Act 1989. Strong background in staff management, rotas and budget oversight. Full UK Driving Licence (essential). Flexibility to undertake on-call duties. Interested? If you're ready to lead a service with autonomy, support, and meaningful progression, I'd love to hear from you. Apply now or send your CV referencing the job title and location to: Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit. INDHEAL
