Head Housekeeper

Head Housekeeper
Salary: 30,000 per annum

A leading facilities management company is looking for an experienced and motivated Head Housekeeper to oversee housekeeping operations at a busy client site. This role offers the opportunity to lead a dedicated team, uphold exceptional cleanliness standards, and play a key part in delivering a first-class experience for building users and guests.

As Head Housekeeper, you will be responsible for the day-to-day running of the housekeeping function. You'll ensure service excellence, manage your on-site team, uphold health and safety requirements, and support the achievement of performance and budget targets.

• Provide strong leadership and guidance to the housekeeping team to maintain outstanding service levels.

• Build effective working relationships with site management and client representatives.

• Carry out regular inspections of rooms, floors, and communal areas to ensure consistently high standards.

• Monitor budgets and support cost-control initiatives.

• Deliver weekly operational reports to the Facilities/Operations Manager.

• Lead on recruitment, onboarding, and ongoing development of housekeeping staff.

• Ensure all team members receive appropriate training, coaching, and support.

• Maintain full compliance with health, safety, and company policies.

• Foster a positive, professional, and reliable team culture.

• Previous experience as a Head Housekeeper or in a similar supervisory role within hospitality or facilities management.

• Strong team leadership skills and a history of motivating and developing staff.

• Excellent communication skills with confidence using IT systems for scheduling, reporting, and staff management.

• Experience delivering training and upholding health and safety standards.

• Proactive, flexible, approachable, and committed to maintaining high standards-plus a good sense of humour.

• Private medical insurance

• Generous holiday allowance

• Full training and ongoing professional development

• Clear pathways for career progression

• Retail discounts

• Access to confidential mental health and wellbeing support

• Workplace pension scheme

• Life insurance

If you're an experienced housekeeping professional ready to take the lead at a well-established site, we'd love to hear from you. Join us and help deliver exceptional service within a dynamic facilities management environment.