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A place to create moments that matter Location : Woodston Walk, Nottingham with flexibility to cover other schemes as required. 100% onsite. Salary : £29,580 per annum, pro rata Permanent , part time, 16 hours per week, can be worked over 4 or 5 days between 9am to 5pm, Monday - Friday . Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life s changes, to resolving challenges with empathy and professionalism, you ll be a trusted presence and a force for good. What You ll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work closely with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won t just be managing housing - you ll be creating safe, supportive environments where people can thrive. Every day, you ll make a meaningful impact in someone s life. About you • Experience delivering housing management services within a specialist or generic housing context. • CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience • Strong understanding of anti-social behaviour management and rental income collection processes. • Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. • Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. • Knowledge of safeguarding practices within a housing context. • Regular business travel will be necessary to other Accent sites and off-site meetings as required Successful candidates will under go a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-

Operations and Content Lead Do you have experience leading content operations and shaping high-quality, user-centred digital content at scale? We're looking for an Operations and Content Lead to play a key role in delivering Shelter's Digital Purpose, helping us create impactful experiences that empower people in the fight for home. About the role Reporting to the Head of Content and working closely with content designers, product managers and stakeholders across Shelter, the Operations and Content Lead role requires an experienced leader with a proven track record of working across content design and operations at a senior level. Role specifics We're looking for a supportive and confident leader to guide and develop our Content team, helping them grow their skills and deliver high-quality, user-focused work. You'll shape our content strategy, improve processes, and ensure our content is consistent, accessible and aligned with organisational priorities. You'll oversee content operations, workflows and governance, support devolved publishing, and use data and research to drive continuous improvement. You'll also manage our CMS processes, champion good content design, and work closely with colleagues across disciplines. With strong editorial skills, a solid understanding of user-centred design and agile ways of working, you'll be comfortable making clear decisions, motivating others, and improving how we plan, create and publish content. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team The Digital Content and User Experience team plays a key role within Shelter by producing exciting content design work for directorates across the organisation, delivered through the Digital team. Collectively, they set the example for Shelter in digital best practice, discovery and innovation. About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The purpose of the role is to manage a case load of youth justice cases, working innovatively with young people from diverse backgrounds and engaging them and their families and other professionals in order to assess, develop and deliver intervention and activities that support their personal and social skills and participation in society YOS Officers will be directly contributing to youth offending service outcomes by creatively engaging young people who are subject to youth justice orders and also who are at risk of anti-social behaviour, crime, becoming NEET and substance misuse. This job description is intended as a guide and is not an exhaustive list of the duties and responsibilities of this role, such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. To effectively engage with young people from diverse backgrounds at all stages of case management including during assessment, review and delivery of interventions/programmes. To gather information, analyse and assess in order to manage risk, re-offending and safety/wellbeing accurately using appropriate screening and assessment tools; taking necessary measures to ensure welfare needs are dealt with effectively and public protection considerations are appropriately managed. To create, in conjunction with young people and families, bespoke intervention plans to address all areas of need and to regularly review the plans to ensure their suitability and effectiveness. To work within a multi-disciplinary team, to be responsible for all aspects of case management of youth justice cases, including dealing with non-compliance issues swiftly and effectively in line with local and national standards and inspection frameworks To prepare for and attend professional meetings such as strategy meetings and child protection conferences, presenting information in a clear and concise manner. To write reports to a high standard and within tight timeframes for Youth Magistrates and Crown Courts and to confidently present these reports to the Court in person as required. To undertake regular Court duty, providing advice and support to young people, their families and the judiciary. Undertaking assessments at Court will also be part of the role when working in court. To undertake bail assessments and produce bail support packages for court. Evidence of effectively managing high risk and complex cases and assisting with the day to day support of less experienced YOS staff. Lead responsibility for liaison with key agency e.g. CAMHS, Health Visitors, Schools as directed by the Team Manager. To convene and chair multi-agency meetings. To play a leading role in improving practice and quality of assessments and plans, assisting Team Manager in Team meeting discussions and workshops, taking responsibility for updating Team on practice developments and research findings, take a lead role in the induction of new staff and being a buddy. To act as lead professional for allocated cases and work collaboratively with partners using a family based approach to work towards increasing young people and family resilience. Working collaboratively with young people and a wide range of agencies, adopt creative and innovative approaches to deliver effective evidence based group or individual interventions/programmes to reduce the risk of offending and disengagement from education, training and employment To adopt a restorative approach in engaging young people and work together with colleagues to support opportunities to repair harm. To maintain clear, precise and appropriate case management records on IT client information systems, in accordance with local and national standards and in line with data protection guidelines Contribute to the development of team/project/service plans and procedures to ensure these reflect the needs of young people. Prepare, deliver and participate in the running of group work programmes This role requires flexibility in order to meet fixed deadlines and competing priorities. The role will require regular attendance at secure estates, Police stations and community facilities. To attend all team meetings, case manager/practitioner meetings and other meetings internal and external which are relevant to the role, eg: Risk Management Panel and MAPP Home visiting is a regular requirement of work with families, at times outside 9-5 hours to avoid interfering with school and work commitments of families. The public engagement element this role involves regularly coming into contact with people, some of whom may at times be distressed, agitated and, from time to time challenging. The post holder will be required to use their initiative to complete certain tasks, with supervision. Creativity is required for identifying, developing and delivering appropriate interventions for young people. The post holder will need to work flexibly across levels of need (from lower risk community orders to high risk custodial cases) Carry out all duties in accordance with the London Borough of Lambeth s Equal Opportunities policy, actively promoting equality and seeking to prevent and overcome disadvantage and discrimination. The post holder will participate in the Councils appraisal scheme, take responsibility for the implementation of own Personal Development Plan and continued professional development in those areas relevant to their role and will ensure that the same process is undertaken to all line managed staff.

The salary range for this full-time, permanent position is 42,239 - 45,135 per annum based on a 36-hour working week. We also offer a financial package of up to 6,000 which is payable in 3 instalments across your first 18 months in post. This is a 9-5 qualified social work role, based at our Woking office, meaning you won't be required to travel to visit children, young people and families. This could make this role a good fit for anyone looking for greater flexibility around how they work. We are looking for Qualified Social Workers to join our dynamic, dedicated and responsive Children's Single Point Of access service or C- SPA for short! As professionals within our service you will bring passion, be curious and committed to working collaboratively to safeguard children and young people to ensure they receive the right support at the right time. Our Offer to You We pay your Social Worker England Registration fee. 28 days annual leave, rising to 31 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave. An extensive Employee Assistance Programme (EAP) to support health and wellbeing. Up to 5 days of carer's leave per year Paternity, adoption and dependants leave. A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more. 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. In relation to Children who are referred to our children's single point of access (C-SPA) the report highlights that " they receive a timely and proportionate response. Practitioners and managers in the C-SPA routinely apply the authority's continuum of need guidance to inform decision-making, generating a consistent approach to contacts and referrals." and that "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." About Working in C- SPA In C- SPA our Multi Agency Partnership (MAP) team is exactly that- a multiagency team responsible for the safeguarding of children within the Surrey area. By working together social workers, education, police and health, we collectively triage, research, analyse and share information in order to identify the most appropriate level of support to meet the needs of a child. This role is critical for us as C- SPA is the first point of contact any families or professionals have with Surrey where there is a safeguarding need, and therefore sets the tone for our entire working relationship with them. Our practice across the service is based upon strong relationships with families and with partners who may also support our families. Using motivational approaches as well as principles of the Family Safeguarding Model, you will engage with both the family and the network around them to understand the presenting worries and work out whether a statutory social work service is required. In some instances, a plan to support the family at a lower level of need will be put in place to meet the need of the child and family. About the Role Joining us as a Social Worker in C- SPA means that you will be there from the outset of a Childs contact and journey with us. This is an opportunity to be part of a culture in which children and families are supported in a spirit of partnership that encourages them to develop their own solutions while receiving the professional help and support, required to address their needs. The work of Social Workers in C- SPA can be rewarding but often complex in nature, gathering information and making enquiries as necessary to inform threshold decisions regarding the correct level of support required. We are looking for individuals with professional curiosity and well-developed analytical skills to support us in delivering laser focussed, collaborative and timely front door activity, which ensures child protection and safeguarding matters are effectively responded to. Your Application, Our Inclusive Approach In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Qualified social worker registered with Social Work England Sound knowledge of social work practice and legislation Ability to make threshold decisions in a timely manner, applying professional judgment and reasoning Ability to communicate effectively with individuals, families and professionals in a clear, professional and timely way Excellent partnership working skills with an ability to collaborate effectively with partners in statutory, voluntary and third sector organisations Substantial children's social work experience in a UK Statutory setting To apply you will need to upload your CV and answer 4 application questions: Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role In this role, you will need to make decisions using your professional judgment and analytical skills. Please tell us about a time when you used your analytical skills to respond to a complex piece of casework Please tell us about a time when you were able to build effective working relationships with stakeholders or partners that enabled you to deliver positive outcomes? An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. The job advert closes at 23:59 on the 31.12.2025. If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 15- 20 min). If your Teams call goes well, you will be invited for an in-person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That is why, if you are invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable knowing what topics will be covered during the process, allowing you to focus and confidently discuss your valuable skills and experiences. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Work closely with residents, partner organisations, and enforcement agencies to prevent and resolve antisocial behaviour. Promote early intervention and tenancy sustainment initiatives to reduce the need for legal action. Champion mediation and community-based approaches to effectively handle low-level disputes. Take responsibility for complex and high-profile ASB cases, ensuring a fair, proportionate, and victim-focused approach. Lead, motivate, and support the ASB team, embedding a culture of accountability, innovation, and high performance. Encourage creative problem-solving and fresh ideas to improve community safety and service delivery. Use data analysis, performance monitoring, and root-cause insights to drive continuous improvement across the service. Ensure all work complies with housing legislation, tenancy agreements, and regulatory standards. Promote strong resident engagement, ensuring their experiences and feedback shape local safety and ASB strategies.

Job Title: Operations Manager Neighbourhood Services Reporting to: Head of Neighbourhood Services Direct Reports: Housing Officers, Assistant Housing Officers, Housing Administrators, Tenancy Sustainment Officers Location: Hybrid (UK-based) Contract Type: Permanent Hours: Full-time (flexibility required, including occasional evening/weekend work) About the Organisation We are a large social housing provider managing a diverse portfolio of general-needs homes across multiple communities. Our mission is to provide safe, secure, and affordable homes while building sustainable, thriving neighbourhoods. We are data-led, resident-focused, and committed to continuous improvement and partnership working. Role Purpose As Operations Manager Neighbourhood Services, you will lead the day-to-day delivery of tenancy and neighbourhood management services across designated geographical patches. You will manage and develop a multi-disciplinary team, using performance data and resident insight to drive service improvements, enhance resident satisfaction, and create safe, cohesive communities. Working closely with the Head of Neighbourhood Services and a range of internal and external stakeholders, you will play a key role in shaping and delivering the strategic plan for neighbourhood services, with safeguarding, compliance, and resident-centred outcomes at the core. Key Responsibilities Service Delivery & Team Leadership Lead, coach, and performance-manage a team of housing professionals to deliver a visible, consistent, and high-quality housing management service. Ensure effective tenancy management, estate inspections, enforcement action, and resolution of anti-social behaviour in line with organisational standards and regulatory requirements. Build strong partnerships with local authorities, police, support agencies, and community organisations to keep neighbourhoods safe and support vulnerable residents. Prepare performance reports and contribute to governance/board-level reporting as required. Data-Driven Performance & Continuous Improvement Use data, trend analysis, and resident insight to monitor performance, identify risks early, and implement improvement plans. Embed a culture of evidence-based decision-making across the team. Support the development and delivery of service transformation and digital innovation projects. Customer Focus & Tenancy Sustainment Ensure services are inclusive, accessible, and responsive to diverse resident needs. Proactively identify residents at risk of tenancy failure and coordinate early intervention with internal and external support services to prevent homelessness. Lead or support the development and annual review of tenancy management policies and processes. Oversee the resolution of complex complaints, ensuring learning is embedded into service improvements. Neighbourhood & Estate Management Implement a robust estate inspection framework to maintain clean, safe, and well-maintained neighbourhoods. Promote community cohesion through resident engagement initiatives, events, and partnership projects. Identify opportunities to leverage social value and external funding for community-benefit projects. Compliance & Risk Ensure full compliance with relevant housing legislation, regulatory consumer standards, data protection, and health & safety requirements. Identify and manage safeguarding risks, escalating appropriately and working with specialist agencies. Maintain operational risk registers and contribute to business-continuity planning. Budget & Resource Management Manage delegated operational budgets, delivering value for money and aligning spend with strategic priorities. Corporate & Collaborative Working Actively contribute to organisation-wide objectives as part of the wider management team. Break down silos, share best practice, and foster a one-team culture. Leadership Expectations Inspire and motivate teams to deliver excellence, providing clarity, support, and constructive challenge. Champion equality, diversity, inclusion, and belonging in all areas of work. Role-model resilience, accountability, and a solutions-focused approach. Coach and develop team members, building capability and future leadership talent.

How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: Pastoral Manager Location: Groveside School, Reading, RG2 7AY Salary: Up to £31,500 per annum depending on experience ( not pro rata ) Hours: 40 hours per week Monday to Friday Contract: Permanent Term Time Only Start January 2026 UK Applicants only - this role does not offer sponsorship. Groveside School is growing - and so is our passionate, dedicated team. We're looking for an inspiring Pastoral Manager to help shape a nurturing, empowering, and inclusive environment where every young person feels safe, valued, and supported to thrive. About the Role As Pastoral Manager, you will play a pivotal role in safeguarding, wellbeing, and pupil support across the school. You will lead on safeguarding strategy, champion the emotional and social development of young people, and work closely with senior leaders to strengthen our pastoral systems. This includes providing direct support to students during moments of challenge, guiding staff in effective support approaches, and promoting a positive, inclusive culture rooted in the principles of the Equality Act 2010. Key Responsibilities Lead and coordinate safeguarding and pastoral care across the school Provide direct support to pupils, including crisis intervention and restorative work Guide and coach staff to implement effective support strategies Promote an inclusive and nurturing culture that values every learner Champion anti-bullying and anti-discrimination initiatives Collaborate with senior leaders to continually develop pastoral systems Maintain accurate records, reports and administrative processes relating to pupil wellbeing Who We're Looking For You will thrive in this role if you are: Energised by working in a fun, busy, and rewarding environment An excellent administrator with strong attention to detail Skilled at building strong, restorative relationships with young people Resilient, approachable, and calm under pressure - with a good sense of humour A confident communicator who can motivate and inspire pupils and staff Creative, compassionate, and committed to helping pupils and families flourish Essential Requirements Previous experience in pastoral management within a school setting Experience working with pupils with SEN, emotional, social, or behavioural needs Willingness to undertake further training where required (e.g., DSL, CPI) Strong organisational, interpersonal, and communication skills GCSEs in Maths and English (desirable) About the school Groveside School is a Brand-New Special Educational Needs School for Pupils 7 - 16 years old with Social, Emotional and Mental Health Needs. Our school opened in September 2024 and will cater for 60 pupils. To the ideal candidate, Groveside School offers the following opportunities: To work in a school that is passionate about all achievement for all pupils. To work with fantastic pupils who enjoy a dynamic and engaging curriculum. To begin your journey with a strong induction programme tailored to your experience and needs. To engage collaboratively within a very supportive environment where professional development is an essential aspect of our daily practice. To develop your career. To be committed to creating exceptional pupil experiences and learning for all. We are part of Acorn Education and can offer plenty of challenges along with a wide range of opportunities to develop your career. Acorn Education is the UK's leading provider of specialist education for children and young people with special educational needs. As part of Outcomes First Group, we are leading our sector in creating and delivering innovative approaches that achieve measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Harrogate area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: 20 hours per week across Monday- Friday inbetween 9am- 5pm Pay: 15.49ph PAYE or 19.68ph umbrella Contract: This is a temp ongoing role to start asap Apply now for immediate consideration!

Are you looking for a new challenge? We have an exciting opportunity for a Team Manager to join our Kickstart Futures Service based in Sutton. The Service provides floating key work support sessions to Care Leavers who predominantly entered the UK either as Unaccompanied Asylum-Seeking Children or as Survivors of Human Trafficking, with an aim to improve their independence skills, community integration, self-confidence and mental health. Location of the post: You will be based in our Crystal Palace office (SE19 3BG) with the requirement to regularly visit our 7supported living accommodation sites located across Sutton and Croydon. Between visits, you have the option to work flexibly from our office and from home. Hours: 29.6 hours across 4 days. Hours of work can be flexible to suit you, between the hours of 9am - 7pm. Occasional cover may be required on weekends to meet the needs of the service. Some of the key responsibilities include but are not limited to: To manage all areas of service provision including all aspects of key performance indicators outlined by commissioners across contracts in different Local Authorities. To manage a multidisciplinary team of professionals by providing supervision, practice development sessions, team meetings, ongoing practice advice and monitoring and evaluation of all aspects of our recording policy. To provide professional support to staff team members as well as other Team Managers within the Positive Futures theme. This includes support and advice around safeguarding matters, analytical thinking and constant risk assessment. To complete regular monitoring reports in line with the contract specifications for each Local Authority where we deliver services. To attend regular monitoring meetings where you will present feedback of the service provision including details of cases, safeguarding concerns, practice advice and finance compliance. Working with the Children's Service Manager to grow and develop the services in line with Barnardo's corporate strategy of Positive Futures and based on the needs of Children and Young People. Actively promoting Children and Young People's participation in the service as well as seeking their feedback in order to incorporate a constantly evolving service delivery. Essential Requirements to evidence in your application: At least 2 years' experience in managing a service/team aimed at supporting children/young people. An in depth understanding of leaving care, how to support young people transition to independence and the issues they may face. Demonstrable record of good working practice with children & young people. Ability to build strong relationships with other social care professionals and housing associations. Ability to prioritise tasks and manage time effectively. Strong IT skills and the ability to accurately record information. Excellent interpersonal and teamwork skills. Willingness to travel across London to attend regular meetings with commissioners. Interested but would like some more information on the role? Then please contact Rajinder Nagra ( Assistant Director) / Tel: When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. Pay & Reward Framework We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values . We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band - this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application. Benefits Workplace Offer: What it means for you Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata The ability to buy up to another 5 days annual leave via our HolidayPlus scheme A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options Service related sick pay from day 1 Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension Cycle2work scheme Interest free season ticket loans Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal 20% discount at Barnardo's stores Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc Free access to round the clock employee assistance program for advice and support Access to Barnardo's Learning and Development offer T&C's apply based on contract About Barnardo's We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process. Our basis and values

We have a great opportunity for a Duty Team Manager to join our Children's Assessment Team based in Dakota, Weybridge. The salary range for Team Managers is 54,636 - 58,953 per annum based on a 36 hour working week. When not working with our residents in the community, we are keen to support agile working with a combination of home and office working. We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service. Our Offer to You We pay your Social Worker England Registration fee 28 days annual leave, rising to 31 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Refer a friend payment of 1,000 as a thank you for finding the right Social Worker Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. The report highlights how strong assessments in Surrey consider children's histories and involve social workers spending time alone with children to understand their experiences." Our strong training and development offer in Surrey "helps to equip staff with the understanding, knowledge and skills that they need to practice in a kind, sensitive, motivational and respectful way and that staff feel highly valued, are proud to work for children's services." You can read the full report HERE. About the Role Our Duty Team Manager is responsible for managing the contacts coming into the North East Assessment Team via both the Multi Agency Partnership (MAP) and the Request For Support (RFS) and ensuring these are allocated and managed in line with Surrey thresholds, policies and procedures. You will delegate contacts to duty social workers and will be responsible for the allocation of children to social workers across the assessment service, and where necessary lead on the identification of children who are at risk of immediate harm, facilitating strategy discussions in line with agreed processes to ensure a timely response to any safeguarding concerns. You will also work closely with the other Team Managers as part of the management team within the North East Assessment service and will be expected to provide cover to other Team Managers as and when required to ensure cover across the service and ensuring the monthly rota for the duty social workers is covered. About working in Assessment The first contact any family or professional has with our assessment service sets the tone for our entire working relationship with them. Our practice across the whole service is based upon consent, strong relationships with families and with partners who are also supporting our families. Using motivational approaches the assessment social worker engages with both the family and the network supporting them to understand the presenting worries and work out whether a statutory social work service is required. If not, a plan to support the family at a lower level of need will be put in place to meet the need of the child and family. One Voice In Surrey, you will have a sense of belonging within your individual team but also the wider service areas and directorate. You will receive high quality supervision, as there is a firm commitment towards dedicating time that focusses on the work you do with children and families, to enable you to work creatively and holistically in providing support and protection to children whilst also paying attention to your wellbeing and career development. Your Application- Our Inclusive Approach In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Qualified Social Work degree and SWE Registration Car driver with a valid UK license ASYE completed, within two years of qualifying UK social work experience Substantial post-qualified experience Evidence of supervising (students and practice educator) or supervising other qualified staff To apply you will need to upload your CV and answer the following questions (no more than 200 words per question): Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. Working in an Assessment team can be quite fast paced, unpredictable and often requires multi-tasking. Using an example, please tell us how you cope under pressure? Before submitting your application, we recommend you read the job description and Our Life at Surrey handbook to get an insight into working at Surrey. Next Steps If your application is shortlisted, you will be invited to a short virtual call to explore your answers to the application questions (lasting approx. 15- 20 mins) If successful following this, you will be invited for an in-person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable, allowing you to confidently discuss your skills and experiences. The job advert closes at 23:59 on the 28th of December 2025 . Contact Us Our friendly teams could talk your socks off when it comes to all things Social Work. We'd love to hear from you and find out more about what you're looking for so if you'd like to talk to us please just drop a quick message to and we'll get a call arranged. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

We have a great opportunity for a Duty Team Manager to join our Children's Assessment Team based in Dakota, Weybridge. The salary range for Team Managers is £54,636 - £58,953 per annum based on a 36 hour working week. When not working with our residents in the community, we are keen to support agile working with a combination of home and office working. We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service.Our Offer to YouWe pay your Social Worker England Registration fee28 days annual leave, rising to 31 days after 5 years' service (plus bank holidays)Option to buy up to 10 days of additional annual leaveAn extensive Employee Assistance Programme (EAP) to support health and wellbeingUp to 5 days of carer's leave per yearPaternity, adoption and dependants leaveA generous local government salary related pensionLifestyle discounts including gym, travel, shopping and many more2 paid volunteering days per yearLearning and development hub where you can access a wealth of resourcesRefer a friend payment of £1,000 as a thank you for finding the right Social WorkerOur ProgressWe are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. The report highlights how strong assessments in Surrey consider children's histories and involve social workers spending time alone with children to understand their experiences." Our strong training and development offer in Surrey "helps to equip staff with the understanding, knowledge and skills that they need to practice in a kind, sensitive, motivational and respectful way and that staff feel highly valued, are proud to work for children's services." You can read the full report HERE.About the RoleOur Duty Team Manager is responsible for managing the contacts coming into the North East Assessment Team via both the Multi Agency Partnership (MAP) and the Request For Support (RFS) and ensuring these are allocated and managed in line with Surrey thresholds, policies and procedures.You will delegate contacts to duty social workers and will be responsible for the allocation of children to social workers across the assessment service, and where necessary lead on the identification of children who are at risk of immediate harm, facilitating strategy discussions in line with agreed processes to ensure a timely response to any safeguarding concerns.You will also work closely with the other Team Managers as part of the management team within the North East Assessment service and will be expected to provide cover to other Team Managers as and when required to ensure cover across the service and ensuring the monthly rota for the duty social workers is covered.About working in AssessmentThe first contact any family or professional has with our assessment service sets the tone for our entire working relationship with them. Our practice across the whole service is based upon consent, strong relationships with families and with partners who are also supporting our families. Using motivational approaches the assessment social worker engages with both the family and the network supporting them to understand the presenting worries and work out whether a statutory social work service is required. If not, a plan to support the family at a lower level of need will be put in place to meet the need of the child and family.One VoiceIn Surrey, you will have a sense of belonging within your individual team but also the wider service areas and directorate. You will receive high quality supervision, as there is a firm commitment towards dedicating time that focusses on the work you do with children and families, to enable you to work creatively and holistically in providing support and protection to children whilst also paying attention to your wellbeing and career development.Your Application- Our Inclusive ApproachIn order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:Qualified Social Work degree and SWE RegistrationCar driver with a valid UK licenseASYE completed, within two years of qualifyingUK social work experienceSubstantial post-qualified experienceEvidence of supervising (students and practice educator) or supervising other qualified staffTo apply you will need to upload your CV and answer the following questions (no more than 200 words per question): Please tell us what has motivated you to apply for this role?Please tell us about the key skills and experience you will be able to bring to this role.Working in an Assessment team can be quite fast paced, unpredictable and often requires multi-tasking. Using an example, please tell us how you cope under pressure? Before submitting your application, we recommend you read the job description and Our Life at Surrey handbook to get an insight into working at Surrey.Next StepsIf your application is shortlisted, you will be invited to a short virtual call to explore your answers to the application questions (lasting approx. 15- 20 mins) If successful following this, you will be invited for an in-person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like.We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable, allowing you to confidently discuss your skills and experiences.The job advert closes at 23:59 on the 28th of December 2025.Contact UsOur friendly teams could talk your socks off when it comes to all things Social Work. We'd love to hear from you and find out more about what you're looking for so if you'd like to talk to us please just drop a quick message to and we'll get a call arranged.An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

This is a fantastic opportunity to develop an administrative career in government, working at the heart of Government, whilst also providing you with the opportunity to work alongside senior leaders. If you are organised, efficient and people focused, then we would love to hear from you! About the Team This is an exciting opportunity to join the Group Management Support (GMS) Team to provide personal assistance and corporate support. The role is wide-ranging and fast-paced at the heart of the Group. The GMS is made up of 2 experienced PA's, a Private Secretary and a Business Manager based across the Darlington and London offices. Their aim is to provide a professional PA and Business Support service to keep the work of the Group running smoothly, enable it to deliver its objectives, and operate in line with the Treasury's policies and procedures. This is an excellent opportunity for the right candidate and will be a great introduction to a career in the Civil Service. We offer tailored training to PAs, dedicated networks for professions and interests and offer other development opportunities. About the Job Key Accountabilities for this role include: Diary management - proactively plan and manage the diary using your professional judgement to line up meetings in a well-organised way. Resolve conflicts, negotiate and allocate time to Deputy Directors (DDs) priorities. Support DDs priorities - you will support by anticipating problems, risks, issues and corporate tasks that they will have to deal with and proactively make suggestions about the best way to take them forward. Coordinating Logistics - ensure the DDs are clear on their schedules for the day and prepare diary and meeting folders in preferred format. Coordinate all logistics of virtual and in-person, internal and external meetings including organising international travel, hotels, taxis, visas, rooms, conference phone lines etc. Correspondence management - Manage and coordinate official correspondence including Ministerial responses, Parliamentary Questions, Freedom of Information requests, and Treat Official communications, ensuring timely and accurate handling in line with departmental standards. Team support - Provide cover for the other PAs in the Group Management Services Team (GMS) during absences by monitoring the inboxes and diaries of the Deputy Directors they support when needed. Building Relationships - take the initiative to develop and lead relationships with key external and internal partners and colleagues to effectively do the job. Admin/Secretariat Support The successful applicant will undertake a Level 3 Business Administration apprenticeship with Paragon as part of this role, and therefore you will need to be eligible for this to be considered for the post. Full details for the apprenticeship standard can be found in the link. You will need to meet the eligibility requirements for apprenticeship funding, more information is available here , and pass an assessment of prior learning from the apprenticeship provider to ensure funding is being used to develop new knowledge, skills and behaviours. As part of this, you will be required to evidence the below existing qualifications: Equivalent of Level 2 Maths and English (GCSE Grade C/4 or above). About You The successful candidate will: Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs. Demonstrate excellent interpersonal skills with the ability to work with colleagues at all levels be able to express information and ideas clearly. Work independently and manage a busy workload to deliver changing deadlines and priorities. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at

Housing Services Manager Negotiable Hybrid Ongoing temporary basis Shropshire Sellick Partnership are supporting the temporary recruitment of a Housing Manager. You will oversee tenancy services, allocations, income management, and customer engagement, ensuring compliance with legislation and delivering outstanding service to our tenants. Key Responsibilities of the Housing Services Manager Lead and develop a team of housing professionals to deliver exceptional services. Manage tenancy allocations, lettings, and estate services. Drive income collection and implement strategies for tenancy sustainment. Oversee anti-social behaviour case management and safeguarding. Ensure compliance with health and safety and regulatory requirements. Build strong partnerships with local agencies and community groups. Contribute to service improvement and digital transformation initiatives. The successful Housing Services Manager will have: Experience in supported housing Strong leadership and team development skills. Driving license Knowledge of housing legislation and safeguarding requirements. Enhanced DBS If you are interested in hearing more about the position, please contact Chrissie at the Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

A place to create moments that matter Location : Woodston Walk, Nottingham with flexibility to cover other schemes as required. 100% onsite. Salary : £29,580 per annum, pro rata Permanent , part time, 16 hours per week, can be worked over 4 or 5 days between 9am to 5pm, Monday - Friday . Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work closely with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. About you • Experience delivering housing management services within a specialist or generic housing context. • CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience • Strong understanding of anti-social behaviour management and rental income collection processes. • Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. • Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. • Knowledge of safeguarding practices within a housing context. • Regular business travel will be necessary to other Accent sites and off-site meetings as required Successful candidates will under go a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-

Job Title: Neighbourhood Officer (Temporary to end June 2026) Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 pro rata Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region. Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. CLOSING DATE FOR APPLICATIONS SUNDAY 14 DECEMBER INTERVIEWS TO BE HELD MONDAY 22 DECEMBER We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist

Hours: Part time 22.5 per week Contract: Fixed term until November 2026 (maternity cover) Salary: £31,600 per annum pro rata for part time Location: Newcastle Closing date: Tuesday 16th December 2025 at 11:30pm Are you compassionate, proactive and collaborative with experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy? If you re looking for an exciting new career opportunity join Shelter as a Housing Rights Worker and you could soon be playing your part in standing up to the housing emergency. About the role Your focus will be to deliver high quality housing advice and advocacy in line with the hub s local community projects, working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation and engage with community groups, local organisations and individuals to understand local housing issues and raise awareness of people s housing rights. You will also work in local community settings and with community groups to deliver advice and rights awareness workshops and make sure that people with lived experience of homelessness have opportunities to share their story, give their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role. About you You are able to listen to, engage and work with individuals and communities and with all stakeholders, including people with lived experience of homelessness. You will have knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge, training will be provided. You will have the ability to carry out casework related interviews, maintain detailed case records, advise and support clients to make informed decisions, as well as a collaborative, flexible and professional approach to your work. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the Team Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager. We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. How to apply Please click Apply for Job on the advert. You are required to submit a CV and a supporting statement with responses to the following points in the About you section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour We prioritise diversity and have an inclusive and open mindset throughout your responses: • Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge • Ability to listen to, engage and work with individuals and communities • Experience of delivering and/or ability to deliver group workshops and presentations Any applications submitted without a supporting statement will not be considered.

Are you an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services. About the role Reporting to the Digital Product and Delivery Lead, you'll be at the centre of a multidisciplinary digital team, developing products and services to support Shelter's income generation, advocacy campaigns and advice services. As part of the Digital Team, you'll work with disciplines including front and back-end development and user-centred designers, as well as with adjacent teams of specialists in marketing, creative, and campaigning teams. You'll develop Shelter's ability to be user and data-led, leading on the planning, delivery, maintenance, and optimisation of a range of digital products. Role specifics A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you'll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim. You'll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions. An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we'll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team The Digital team sit alongside our Content and User Experience team, our Strategic Evaluation, Learning and Insight team and our CRM team, within Shelter's Digital and Audience Engagement (DAE) sub-directorate. DAE is one of three sub-directorates that make up our wider Communications, Policy and Campaigns (CPC) department. About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £24,938.55 per annum Location: Shelter shop, Montrose Contract: Permanent Hours: Full time 37.5 per week Closing date: Wednesday 10th December at 11:30pm This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. We re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Montrose shop. About you You will need to be an active team player and be able to demonstrate how you ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter s cause. You will develop your own and your teams interests in merchandising the shop attracting customers and continually develop yours and your team s knowledge of Shelter, who we are and what we do. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Scotland Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.