Trainee Technical Support Assistant

I am currently seeking a Technical Support Assistant to join a well-established company who supply specialist products to the plumbing and heating industry.

This role will suit a recent college leaver or apprentice who has a qualification and interest in an engineering subject as full training will be given with the opportunity to undertake further studies and qualifications.

Once trained you will carry out the following duties:

• To ensure the provision of technical support and customer service to both internal and external customers.
• Support product warranty claims by product inspections.
• Ensure customer requests are processed efficiently in line with processes
• New product development testing
• Quality inspecting and reporting

Requirements

• NVQ/City & Guild/A level qualification in a technical or engineering subject
• GCSE pass in Maths, English and Science
• Good communication and written skills
• Proficient on computer systems.

Premier Placements are acting as an employment agency for this vacancy.