394 jobs found

Want to make a real difference in our Boston Communities? Location: Boston & wider Lincolnshire Contract: Permanent Salary: 32,293 At Lincolnshire Housing Partnership , we believe everyone deserves a safe and secure place to call home. We're looking for an Anti-Social Behaviour (ASB) Officer who will play a vital role in protecting our communities, supporting individuals through challenging situations, and ensuring our homes remain places to be proud of. Your work will make a real difference -resolving issues, building trust, and creating safer environments for all. Why Join LHP? At Lincolnshire Housing Partnership, we're more than a housing provider-we're a team with a purpose: to make a difference to people by providing homes and supporting communities that improve lives. Aswell as an excellent salary of £32,293 , you'll receive a whole bunch of benefits, including: An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health Great family leave and maternity policies enhancing colleague well-being and retention Discounted shopping vouchers through Westfield Health Rewards A superb employer salary sacrifices pension scheme with up to 12% paid by LHP 24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance and a buy/sell annual leave scheme Mental Health First Aiders across the business, let's be there for each other! What is a typical week as an ASB Officer? As an ASB Officer, you'll be at the heart of tackling anti-social behaviour and supporting our customers to feel safe and secure in their homes. As you may imagine, this isn't always easy, and requires empathy, strong effective communication skills and bags of resilience, a typical week could look as follows: Start the week by reviewing new ASB reports and updating ongoing cases in the ASB Case Management System. Conduct risk assessments and plan actions for priority cases. Meet with the neighbourhood teams to discuss tenancy compliance and coordinate responses. Conduct face-to-face interviews with complainants, alleged perpetrators, and witnesses. Attend community events or multi-agency meetings to strengthen partnerships and improve service delivery. Make referrals for support services where needed and follow up on previous referrals to ensure positive outcomes. Liaise with external agencies such as Social Services, Police, and Mental Health Services regarding complex cases. Prepare legal documentation and brief solicitors for upcoming court cases. Attend court hearings and provide support to witnesses and complainants throughout the process. Manage portable CCTV and noise monitoring equipment, ensuring compliance with policies. Please read full job description for all details What are we looking for? First and foremost, we're looking for someone who truly embodies our values. You'll earn trust through openness and accountability, show respect for both customers and colleagues, and work collaboratively with partners to achieve the best outcomes. Most importantly, you'll have the empathy to step into others' shoes, understanding situations from their perspective to deliver solutions that make a real difference. It would be great if you had: Experience working within social housing and dealing with Anti-social behaviour Strong IT skills with the ability to accurately update our housing management system with essential case information Exceptional organisational and time-management skills, with the ability to handle multiple cases simultaneously. Experience of being resilient and be able to demonstrate positive outcomes from difficult situation Comprehensive and current understanding of national housing legislation, social policy developments, best practice, and emerging innovations Excellent communication and problem-solving skills. Experience in external partnership working Strong negotiation and influencing skills Ability to drive and have access to a vehicle. How to apply If you are ready to help us create places to be proud of? Apply today. Submit an updated CV and answer our 2 application questions. We're looking to hold face to face interviews on Friday 19th December in our Boston Office Finally some key Information At Lincolnshire Housing Partnership , we're committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates. It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at for a friendly chat Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities. To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process All offers of Employment is subject to a DBS Check and Satisfactory References Supporting documents Please download to view supporting documents below. JD ASB Officer Dec 2025 .pdf

The Building Safety Team Leader provides day-to-day leadership to Building Safety Officers, ensuring higher risk buildings (HRBs) are safe, compliant and well-managed under the Building Safety Act. The role is focused on protecting residents, delivering excellent customer service and embedding a strong safety culture across the organisation. About the role You will lead a small specialist team responsible for monitoring and reporting on all aspects of building safety in HRBs, maintaining on-site presence and making sure safety cases, building safety files and life safety systems are up to date and effective. You will be a visible leader on site, setting clear objectives, supporting colleagues in the field and acting as the main point of contact for building safety matters for residents and external stakeholders. Working closely with the Building Safety Manager, Property Services, Servicing Compliance and Customer service teams, you will coordinate checks, audits, resident engagement and incident response to ensure statutory duties are met and a positive safety culture is promoted. Key responsibilities Lead and line manage Building Safety Officers, setting objectives, monitoring performance and ensuring an on-site presence in all HRBs. Ensure daily, weekly, monthly and annual building safety checks are completed, recorded and reported, including life safety systems, fire safety measures and mechanical plant and equipment. Maintain up-to-date building safety cases and contribute to the change control process, reviewing planned works, identifying defects and supporting colleagues with technically sound solutions. Act as a main point of contact for residents, contractors, managing agents, fire and rescue services and other stakeholders on building safety issues, including attending meetings and supporting resident building safety groups. Support incident management and escalation processes, responding flexibly to emergencies to minimise risk and disruption for residents. Work with internal teams to develop resident-friendly fire safety information, training and communication channels, and to involve residents in monitoring services. About you You will have a strong understanding of building and fire safety in a social housing context and experience of risk and compliance management. You are confident leading a motivated team, can handle complex and challenging situations, and are comfortable working across multiple sites with competing priorities. A fire door inspection qualification and/or a health and safety qualification are desirable, alongside experience managing data and records accurately. You will be an effective communicator with a clear, calm and customer-focused approach, able to build strong relationships with residents, colleagues, contractors and external partners. Competence using digital systems, smartphones and tablets is essential, as is the ability to travel to HRBs and offices as required.

The Housing Hospital Discharge Coordinator is responsible for delivering high-quality housing options, advice, and assistance to patients in hospital settings. The role ensures safe and timely hospital discharge into suitable accommodation for Tower Hamlets residents, reducing delays and supporting health and social care outcomes click apply for full job details

Head of Live and Work Space Hours: 35 hours (full-time), Mon to Fri 9am-5pm Location: On-site, Bow Arts office Salary: £40,000 Benefits: 25 days holiday entitlement, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials. Duration: Permanent Responsible to: The CEO Responsible for: Live & Work Space Team Leader, 4 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About Bow Arts: Bow Arts stands as London's foremost provider of services for artists, offering some of the capital's most affordable work and living spaces to early-career creative professionals across 15 sites and spanning 7 London boroughs. We currently focus activity around three main 'Hubs': Bow Road in Tower Hamlets, Royal Albert Wharf (RAW) in Newham and the Lakeside Centre in Abbey Wood, Thamesmead. Our largest studio project is based in Camden and supports 245 artists in converted ex council residential spaces adjacent to the HS2 Site. Our Learning services partner with approximately 90 schools annually, enhancing social mobility, attainment, and access for over 10,000 young people every year. We offer training programs for artists and teachers, and we generate hundreds of professionally paid work opportunities for artists in schools each year. Our Arts and Events services manage our gallery, the Nunnery, which serves as a dynamic hub, supporting thousands of early-career artists through profiled prizes, open calls, residencies, and Creative Professional Development programs. Our Partnerships and Places team manages Bow Arts' hub sites, supporting local residents and tenants, working with our partners to initiate exciting opportunities across London to both access and produce art. Established 30 years ago, we pioneered an innovative charitable social enterprise model dedicated to growth, affordability, and accessibility in the arts. Today the Trust has grown into one of the countries most respected and unique service providers for the arts that invests 100% of its surplus back into the creative services it provides. We remain steadfast in our commitment to London's local communities and we are passionate and dedicated to nurturing the success of our artists while partnering with some of London's largest businesses. We believe that affordability remains the best access into the arts. Bow Arts is organised into five key departments: Live & Work Space - managing studios and residential spaces. Learning - offering training and employment opportunities for artists in schools. Arts & Events - growing audiences and supporting emerging talent. Partnerships & Places - developing partnerships across London. Core Services - finance, governance, HR, systems and marketing. Our organisation is a fast-paced, friendly environment built on innovation, transparency, and openness, which has become the foundation of our reputation. Role Overview: The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), a team leader, four studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Senior Team: Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting: Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property: Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing: Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other: Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Person Specification: Experience in prioritising busy workloads and meeting deadlines. Knowledge and experience of property and facilities management, with a particular focus on workspaces. Knowledge and experience of property refurbishment, tender processes and managing contractors. Knowledge and understanding of current Health and Safety Legislation, with particular regard to those factors applying to managed workspaces. Experience of line-managing a range of staff. Experience of developing and managing budgets. Experience of liaising with a range of organisations and individuals at many levels, including local authorities, developers, planners, funders. Ability to communicate clearly and effectively. IT literate. Motivated and organised.

PRS Officer Leicester, Leicestershire Temporary, 3 Months + 25-28 Hourly Are you passionate about helping tenants access quality Housing? Sellick Partnership are looking for a Private Rented Sector Officer to join a team in Leicester This is a fantastic opportunity to make a real difference by sourcing and securing homes for households in need The general duties of the PRS Officer will include: Sourcing and procuring PRS properties for households currently in temporary accommodation Building and maintaining strong relationships with landlords, letting agents, and property partners Matching and referring suitable tenants, supporting successful and sustainable tenancies Managing tenancy paperwork and compliance, including agreements and statutory requirements Work closely with internal teams (Housing Benefit, Environmental Health, etc.) to ensure smooth tenancy management Conducting Housing property inspections and respond to tenancy management issues promptly Ensuring compliance with housing legislation and contractual obligations What the Private Sector Rented team are looking for: Experience in lettings, property management or housing procurement Strong knowledge of the private rent sector and tenancy legislation Great Housing relationship building skills Full UK driving licence and access to a vehicle (desirable) If you are interested in the PRS Procurement Officer role, please click "Apply" now. For more information on the Private Sector role - please contact Ebony Simpson in the Derby Office at Sellick Partnership Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Lettings Officer Location - Stockport Hourly rate - 17.57 - 22 per hour (Depending on payment type) Temporary contract for 3-4 months Sellick Partnership Ltd are assisting a well-established housing association with the recruitment of a Lettings Officer to be responsible for ensuring a high standard of customer service with a focus on resident and community wellbeing. Job duties for the Lettings Officer Develop creative, innovative and effective approaches to the marketing, letting and management of the apartments, working alongside our marketing team. Managing the day-to-day lettings on a patch of properties including but not limited to; the arranging of marketing, keeping website entries up to date, conducting viewings, key management, processing applicants through referencing and credit checks, completing the tenancy sign up including the property inventory, conducting pre and post termination inspections and processing deposits through the Deposit Protection Scheme and Reposit. Keep up to date with our offer and monitor competitors offers. Being able to provide full information to a customer around our offer and commitments they must make to secure a property. Further duties include: You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects. A willing and effective team player who is able to use their initiative, be proactive, motivated and well organised The ability to work to deadlines and under pressure A person who is prepared to be flexible and sometimes help out outside their usual role when necessary The ability and willingness to work weekends and evenings when required during the initial letting period is essential. Experience required for the role: Experience of working within a private sector lettings or estate agency team An eye for detail, to ensure that there is a seamless customer journey, with effective communication to residents and prospective residents. Ability to work to deadlines and effectively manage own workload Effective ICT skills Knowledge of marketing techniques for promoting developments Possess or willing to have put in place a basic DBS check If you feel you are well-suited to the role, please apply or contact Josh Meek at Sellick Partnership Ltd Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Cheltenham Borough Council is looking for a motivated and people-focused Resident Engagement Officer to join our Housing Services Community Team. Location: Hesters Way Community Resource Centre, Cassin Dr, Cheltenham GL51 7SU - with an opportunity to work at other Council locations as required Job Type: Part Time, Permanent Working Hours: 22 click apply for full job details

Werea housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas. Wereambitious with plans to build more homes, regenerate local areasand invest in our properties. We provide housing to those in housing need and aim to be a great landlord for our customers. A fantastic opportunity has arisen for a NeighbourhoodOfficer to join our NeighbourhoodsTeam click apply for full job details

Weve evolved our Housing Officer role into Customer & Neighbourhood Officer, and wed love for you to join our dedicated, highly motivated team. Our mission is simple: deliver outstanding service by utilising the skills, experience, and understanding of our residents. As a result of our growth strategy we have a number of full time roles to fill including permanent and fixed term for 12 months - th click apply for full job details

We are excited to offer a fantastic opportunity for a proactive and dedicated Neighbourhood Officer to join a Housing Association in Birmingham. As a Neighbourhood Officer, you will enjoy the flexibility of hybrid working, competitive pay, and the satisfaction of making a real difference in the lives of tenants. This role offers the chance to work in a dynamic environment, ensuring safe, thriving click apply for full job details

A place to create moments that matter Location : Woodston Walk, Nottingham with flexibility to cover other schemes as required. 100% onsite. Salary : £29,580 per annum, pro rata Permanent , part time, 16 hours per week, can be worked over 4 or 5 days between 9am to 5pm, Monday - Friday . Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life s changes, to resolving challenges with empathy and professionalism, you ll be a trusted presence and a force for good. What You ll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work closely with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won t just be managing housing - you ll be creating safe, supportive environments where people can thrive. Every day, you ll make a meaningful impact in someone s life. About you • Experience delivering housing management services within a specialist or generic housing context. • CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience • Strong understanding of anti-social behaviour management and rental income collection processes. • Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. • Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. • Knowledge of safeguarding practices within a housing context. • Regular business travel will be necessary to other Accent sites and off-site meetings as required Successful candidates will under go a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-

A place to make things happen. Salary : £40,200 per annum Location : Yorkshire including Leeds, Bradford, Wakefield, Huddersfield, Keighley and Shipley. Hybrid with travel across your patch to meet business and customer needs. Permanent, 35 hours per week, Monday - Friday 9am to 5pm plus on call as required. They believe everyone should have a safe and affordable place to call home. It s this belief that drives everything they do and inspires us to go above and beyond for their customers. They pride themselves in understanding their needs and delivering the best customer service, every time. They're also proud to be at the forefront of change. They're on a journey of transformation, finding new ways to support their customers - and their people. If you re looking for a career where you can learn new skills, try new things and shape your future, there s a place for you at their organisation. About the role As a Maintenance Surveyor, you ll deliver repairs and voids maintenance services for up to 800 properties across your region, collaborating with their teams and contractors to provide their customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure their property services are constantly improving. The role is a mixture of site visits and desk-based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make-up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You'll raise the repairs on their bespoke Housing Management System and update the customer account through to the completion of the works. You'll also uphold Their Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner. In line with Awaab s Law, you ll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health-related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk. Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to their mission of providing quality homes and services. About you You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management. You ll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As you ll be travelling around their different sites, you ll also need a full UK driving licence and access to a vehicle. A place to build a future They have big ambitions. That means they need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in their collaborative environment, and take your career in different directions. They also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because they believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. They also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. Our client is committed to making their recruitment process accessible and inclusive. If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Maintenance Surveyor, Repairs Surveyor, Voids Surveyor, Building Surveyor, Property Surveyor, Housing Maintenance Surveyor, Disrepair Surveyor, Damp & Mould Surveyor, Voids & Repairs Officer, etc. REF-

Estate Services Officer Location: Home Based, with travel within the South East (predominantly Surrey & Sussex) Salary: £27,850 per annum + Car Allowance Vacancy Type: Full Time Closing Date: 9 th December 2025 Are you passionate about delivering excellent customer service and making a real difference in communities? Do you thrive in a role where no two days are the same, and where your organisational skills and attention to detail truly shine? Part of the organisation meets people's housing needs across Surrey and North Sussex through the delivery of a local service to its residents. They're looking for an Estate Services Officer to support the delivery of high-quality estate services to their residents. This is a fantastic opportunity to play a key role in shaping the way they manage and improve their estates, ensuring they remain safe, welcoming, and well-maintained. What you'll be doing Coordinating and supporting the delivery of estate services contracts. Leading on service queries, complaints, and contractor performance. Managing estate asset data and supporting national programmes like cyclical tree maintenance. Ensuring compliance with health, safety, and regulatory standards. Collaborating across teams to improve service delivery and customer satisfaction. What you'll bring Experience in estate services, ideally within social housing. Strong organisational and communication skills. A proactive approach to problem-solving and service improvement. Confidence in managing contracts and working with stakeholders at all levels. A commitment to delivering outstanding customer service. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to complete your application.

One of my local government clients is seeking a motivated and organised Housing Maintenance Administration Officer to join their Housing Maintenance Team. This role is vital in ensuring residents receive efficient, high-quality support with property repairs and housing services. Key Responsibilities: Provide administrative support to the Housing Maintenance Team Manage resident enquiries via phone, email, and internal systems Support the scheduling and coordination of maintenance and repair works Update records, logs, and databases accurately Assist in ensuring repairs and service requests are delivered efficiently Work collaboratively with internal departments and external contractors Requirements: Strong administrative background, ideally within housing, repairs, or a customer-focused environment Excellent communication and organisational skills Ability to manage competing priorities in a fast-paced setting Confidence using IT systems and CRM platforms Professional and customer-focused approach If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

Housing (Homelessness) Triage/First contact Officer Office based 36 Hours per week (flexibility for hybrid working considered once role established) To provide an effective triage and duty service and conduct a pre assessment/filtering service by telephone or face to face interviews to provide advice and assistance for those in housing need or are threatened with homelessness or are homeless in accordance with the Homelessness Act 2017. Duties Interview and assess homeless on the day approaches in person. Make preliminary investigations ensuring customer provides evidence and documentation at the earliest opportunity. Provide comprehensive advice on a full range of options to solve their housing problem including tenancy rights, housing, and welfare benefits. Makes initial enquiries into reason to believe client is eligible and homeless. Filters and contacts online housing options form and conducts preliminary enquiries, providing advice and assistance to prevent homelessness occurring. Checking Section 21 validity and Refer to Safer renting regarding illegal evictions. Undertake email duty and respond to emails or forward to the most appropriate service/team Undertake telephone duty provide housing advice or advise of the relevant service/team details. Respond to Duty to Refer and make initial enquiries and first contact. Capture and process data on the Council s housing system (NPS) to accurately reflect the application process and stage of application, creating new application records as necessary. Ensure accurate and comprehensive case notes and records are kept of contact and advice given. Ensure documents are scanned and labelled correctly and added to the customers records. If homelessness cannot be prevented or client is homeless referred to the Housing Duty Manager for allocation to a case officer and requesting temporary accommodation. The list above is not exhaustive, and the officer will be required to support the Homelessness Prevention and Solutions Service to manage its front-line functions Knowledge Working knowledge of the Homelessness Reduction Act 2017 and Part V11 of the Housing Act 1996 (as amended) Knowledge of security of tenure Knowledge of welfare benefits and advice services including Domestic Abuse services Experience and Skills Experience of dealing with customers in person, telephone, and email Experience of working in housing advice/homelessness Ability to work independently and able to manage a workload and to prioritise urgent cases. Good communication skills both written and orally. Experience of using IT applications Any further questions please contact Mia for more information.

Disrepair Surveyor Social Housing (6-Month Contract) Location: London Area Rate: £350 £400 per day (depending on experience) A social housing provider in the London area is looking for an experienced Disrepair Surveyor to support their legal disrepair, complaints and property inspection caseload. Key Responsibilities Carry out detailed inspections of residential properties in relation to disrepair, damp, mould, leaks and structural issues Produce clear technical reports, schedules of works and evidence for legal cases and pre-action protocol processes Assess liability, recommend remedial actions and provide expert professional advice Work closely with legal teams, housing officers, contractors and residents Monitor and manage remedial works, ensuring timely completion and quality compliance Attend court or mediation proceedings where required Requirements Demonstrable experience managing disrepair cases within social housing Strong knowledge of building pathology, damp diagnosis and relevant housing legislation Ability to produce high-quality technical reports for formal/legal purposes Excellent stakeholder management and communication skills Relevant qualification (e.g. HNC/HND, Degree, CIOB, RICS, or equivalent) desirable

Housing Support Officer Step into a meaningful contract role supporting women and children fleeing domestic abuse as a Housing Support Officer. This position offers structured working hours, a supportive team environment and the potential to go permanent. You'll be working within a specialist refuge service, focusing on safety, recovery, tenancy sustainment and emotional support. This is an ideal opportunity for an experienced Housing Support Officer who can remain empathetic, professional and confident in a women-only accommodation setting, providing both practical housing guidance and trauma-informed support. In this position as a Housing Support Officer, you will be: Supporting residents within a women-only supported accommodation service Developing support and safety plans tailored to individual needs Delivering one-to-one and group support to build confidence and wellbeing Supporting customers with benefits, money management and housing-related matters Ensuring all safeguarding and risk protocols are followed at all times Working alongside specialist domestic abuse services and partner agencies I'd love to speak to anyone who has experience as a Housing Support Officer or within: Domestic abuse support Supported housing Refuge or crisis accommodation Safeguarding and risk management Lone working environments Role Details: Contract: 4-month agency contract with potential extension and possible temp-to-perm Hours: 37 per week Rota: Monday to Friday, 9am-7pm (on rotation) plus on-call standby Location: County Durham Rate: 17- 19 per hour umbrella Salary FTE: 24,955 plus bank holiday and call-out rates End date: 31 January 2026 (potential extension to March 2026) This post is open to women only under the Equality Act 2010, Schedule 9, Part 1. DBS and references will be required. If this Housing Support Officer role sounds like your next move, apply now or contact Tiyana at (url removed)