Customer Service Advisor

Service Advisor- Motor Industry

Nottinghamshire
Up to 38k DOE + Bonus Full Time Permanent

A well-established business in the motor industry is looking for a customer-focused Service Advisor to join a friendly and fast-paced aftersales team at a busy service reception.

In this role, you'll be the first point of contact for service customers, managing everything from bookings to vehicle handovers, while ensuring a smooth and professional experience at every step.

Key Responsibilities

• Handle customer enquiries in person, by phone, and via email
• Book servicing and repairs for vehicles
• Liaise with workshop staff and keep customers informed throughout the process
• Prepare invoices and process customer payments
• Promote relevant services or accessories where appropriate

Ideal Candidate

• Experience in a service advisor or customer service role (motor trade or vehicle industry preferred)
• Excellent communication and organisational skills
• Proficient in using computer systems for bookings and administration
• Friendly, professional, and a great team player
• Interest in the automotive industry is a plus, but not essential

If you are looking for an environment where you can have real impact and influence and enjoy working with people this is a great role and environment to grow and develop your career and experiences further.