Store Manager - Luxury Chocolatier

Location: Westfield, London

Salary: £40,000 + 10% bonus

Love luxury retail and exceptional customer experiences?

Join a world-class chocolatier renowned for artisanal craftsmanship and indulgent creations. Our boutiques are more than stores-they're destinations for chocolate lovers seeking quality, elegance, and unforgettable service.

• Lead a vibrant team and create a welcoming, high-energy environment
• Drive sales and deliver outstanding results in a premium retail setting
• Enjoy autonomy and the chance to make a real impact on store success
• Be part of a brand that values creativity, quality, and customer delight

• Manage all aspects of store operations, from staffing to stock control
• Recruit, train, and inspire a high-performing team
• Deliver exceptional customer experiences and uphold brand standards
• Monitor KPIs and implement strategies to exceed targets
• Ensure compliance with health, safety, and operational guidelines

• Experience managing a premium or luxury retail store
• A hands-on leader with a passion for customer service
• Strong commercial awareness and understanding of retail KPIs
• Organized, proactive, and ready to thrive in a fast-paced environment
• Flexible to work weekends and holidays as needed

• £40,000 salary + 10% bonus
• Generous staff discounts and perks
• Career growth opportunities and in-house training
• A supportive, dynamic team culture
• Easily accessible location in Westfield