201 jobs found

About the role The Operations & Partnerships Team are responsible for ensuring that our internal (Kings Camps) and external (UK and worldwide) programmes and services meet our customer and client promises through effective delivery of our people, programmes and equipment. We have a high level of responsibility and trust for the effective oversight of a large volume of children, seasonal staff, and a national venue portfolio. We're looking for a Programme & Training Lead who can take specific responsibility for our programme delivery, ensuring 500+ seasonal staff across the UK are trained, equipped and ready to start work with children. The Programme & Training Lead will be a practitioner who contributes to training content, but also responds effectively to questions from different stakeholders, responding to accidents, incidents and complaints, and who will organise and deliver in-person promotional events. This role will need someone who is ready to respond to last minute and unforeseen change and is open to a high level of UK travel. Key responsibilities Plan 1. Work with the Operations Manager to agree programme outcome requirements per season and per year 2. Schedule in-person programme delivery including people, programme content and equipment 3. Plan for the delivery of pre-camp training 4. Schedule camp support visits 5. Create training schedules and content for programme personnel Prepare 1. Work with the Operations Manager to prepare in-person programme and training content 2. Produce and update resources for Kings Camps Managers and Red Tops 3. Work with warehouse personnel to prepare equipment for programmes and activities if needed 4. Train and organise representatives to deliver initiatives across the UK 5. Share information both internally and externally regarding operational details and practicalities such as facility information, children s needs or any other information pertinent to the running of camp Deliver 1. Point of contact and support for newly-appointed Red Tops, providing information and venue-specific guidance 2. Coordinate and deliver in-person and online training for programme personnel, preparing them for their roles and responsibilities 3. Promote and run in-person activities and support to help launch new venues and teams or drive growth in existing venues 4. Support Regional Managers to ensure programme audits are completed and work with Camp Managers to ensure we maintain the service levels we promise 5. Share responsibility for performance management of Red Tops 6. Share responsibility for the response, management and reporting of programme incidents, behaviour concerns, health and safety, and safeguarding Person Specification A qualification or background relating to teaching or sports coaching At least 2 years activity programme experience, leading and delivering activities to children Previous experience of organising or hosting promotional events would be highly advantageous Training or experience in safeguarding children in a sports or education setting Training and mentoring experience Full UK driver s licence (essential) Must be able to communicate effectively with a wide variety of people in different roles Ability to build effective working relationships quickly Effective problem solver Excellent all-round IT skills - must be competent in the use of MS Office suite About you continued Show a flexible approach to work prepared to work outside normal office hours including some weekend commitments at scheduled points of delivery and UK travel Dependable, friendly and highly personable Organised and with an attention to detail and a can-do, proactive and positive attitude Supportive of our mission and values Our Culture & Benefits Our People: Work in our like-minded, dedicated and passionate team that aligns with our mission and shared purpose - to get children active, having fun and learning together. Salary: From £26,500 per annum, DOE Pension: We offer more than the norm, with an enhanced pension and employer contributions (5%), and we also offer a Group Life Assurance Scheme. Holiday: In addition to statutory holidays, we offer a generous starting holiday allowance of 25 days per annum (FTE) with additional holidays being added after 2 years service up to a maximum of 30 days per annum (FTE) after 5 years service Work Patterns: This is a full-time role, typically 37.5 hours per week, within 8am-6pm Mon to Fri but in the modern working world, flexibility is key and embracing peak demand at popular times of the year is required from our team. Our Meetings: We start every week with a Monday Morning Meeting (MMM) for the whole team to connect and we re also deliberate about meeting formally every 3-4 months with a Quarterly Brief: Each of these help with comms and provide every member of our team with development opportunities. How we celebrate: We all gather at a monthly social with our famous Friday Quiz and we also offer nominations and awards for those who exhibit our values each quarter. Our offices: We consider ourselves lucky to be in beautiful offices in a leafy suburb of Sheffield. We have free on-site parking, bike store and good public transport links. We re out of the hustle and bustle of the city centre, but there s plenty of local shops & cafes close by. Discounts: We offer free places on our holiday programmes for your children (5 to 17 year olds), a cycle scheme, travel and social opportunities and a range of discounts and rewards, including charity worker benefits! Training: As well as a bespoke onboarding plan linked to your new role at Kings, you ll receive market-leading Safeguarding training and a free disclosure check as part of our safer recruitment commitments. About us Established in 1991, Kings Active Foundation is a UK registered charity with a vision of a world where children love being active, and a mission to get children active, having fun and learning together. We re experts in using active games, sport and fun to connect with children via our activity programmes and we equip, enable and inspire others to deliver activity programmes. We are a small team doing big things. We have a passion for our work and a desire to get more children active and improving their physical and mental wellbeing. Our Safeguarding Promise We re committed to safeguarding and promoting the welfare of children and young people. Safer recruitment is central to the way we work and all staff and volunteers are expected to share our commitment to safeguarding, always creating an environment where young people feel safe and can thrive.

Job Title: Roadside Mechanic Location: Chelmsford Salary: £40,000 base with average OTE£60,000 Rota -Based Shifts Between 06:00 Midnight The Roadside Mechanic Role We are looking for an experienced and customer-focused Roadside Mechanic to join a dynamic roadside assistance team based in Chelmsford. This is a field-based role where youll respond to a variety of vehicle breakdowns, providing expert technical support and repairs on the spotdirectly at the roadside. Youll start and finish from your driveway with no additional commute time required and will be equipped with the latest tools and technology to help drivers get moving again. Roadside Mechanic Benefits Competitive Base Salary of £40,000 Realistic On-Target Earnings of £50 - £60,000 Colleague Share Scheme become a co-owner in the business 23 Days Holiday + Bank Holidays, increasing to 25 with service Group Personal Pension Scheme matched contributions up to 6.5% Life Assurance 2x basic salary (4x for pension members), with flexible options up to 10x Family Leave Support including paid time off and flexible working options 24/7 Confidential Support Services for you and family members aged 16+ Car Salary Sacrifice Scheme (after 12 months) including EV options Full Breakdown Cover from Day One Exclusive Employee Discounts 1000s of savings on retail, tech, travel & more Roadside Mechanic Key Responsibilities Attend vehicle breakdowns and deliver roadside repairs or recovery Accurately diagnose faults using technical knowledge and diagnostic equipment Communicate clearly with customers, providing reassurance and updates Work independently across your patch while backed by a national technical support network Maintain your vehicle, tools, and equipment to a high standard About You Minimum Level 2 qualification in Light Vehicle Maintenance (or equivalent) Proven experience in diagnostics, electrics, and mechanical repairs Full UK Driving Licence Excellent communication and problem-solving skills Customer-focused mindset with a calm, professional approach Why Join Us? This is a fantastic opportunity to work for an established business that truly values its people. Youll play a vital role in supporting motorists across the Chelmsford area, while benefiting from ongoing training, great earning potential, and industry-leading benefits. Consultant: Liam Bolton - Octane Recruitment VTMDL Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Panel Beater, Panel Technician, Paint Sprayer, Paint Technician, MET Technician, SMART Repair Technician, Cosmetic Repair Technician, ADR Technician, Bodyshop Estimator, Vehicle Damage Assessor, VDA, Bodyshop Manager, Assistant Bodyshop Manager. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. JBRP1_UKTJ

An Audit Senior is required for a progressive and growing accountancy and advisory group with offices across the region. The firm is known for its people-first culture, offering outstanding support, development opportunities, and a collaborative working environment. The successful candidate will join a well-established audit team, working closely with managers and directors to deliver high-quality audits across a diverse client portfolio. This is an excellent opportunity for an ambitious audit professional to develop their career within a modern, forward-thinking practice. Audit Senior - Job Overview Plan, lead and execute audit engagements for a varied portfolio of clients. Deliver high-quality audit work on-site and remotely, ensuring assignments run smoothly and efficiently. Lead, support and supervise trainees and semi-seniors during fieldwork. Build strong, long-lasting relationships with clients, acting as a trusted point of contact during audits. Apply strong technical knowledge to ensure compliance and deliver an excellent client experience. Work collaboratively within a dynamic and supportive audit team environment. Audit Senior - Job Requirements ACA / ACCA qualified or part-qualified. Solid external audit experience within an accountancy practice. Experience working on a range of audit assignments, including owner-managed businesses. Strong attention to detail and commitment to delivering high standards of work. Tech-savvy, with knowledge of CCH considered an advantage. Ability to support the development of junior staff. Audit Senior - Salary & Benefits Salary: 35,000 - 45,000 depending on qualification and experience. Holiday: 25 days annual leave + 8 bank holidays, plus an additional birthday day and volunteer day. Working model: Flexible hybrid working. Study support: Fully funded study (if part-qualified). Learning & development: Tailored professional development pathways. Pension: Company pension scheme. Wellbeing: Health MOTs, mental health support and a full programme of wellbeing, social and community events. Culture: Supportive, progressive and people-centred working environment. Bennett & Game Recruitment is acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Electrical Site Manager - Derby Your new company A long-established building services contractor with a strong reputation for delivering high-quality Mechanical and Electrical projects across the UK and Europe. Known for their work in sectors such as industrial, logistics, pharmaceutical, healthcare, and data centres, they offer a stable and supportive environment for professionals looking to grow their careers. Your new role You'll be responsible for managing the electrical delivery of a key site in Derby. This includes overseeing site operations, ensuring health and safety compliance, coordinating labour and subcontractors, and driving the project to successful completion. You'll play a key role in maintaining quality standards and ensuring timely handover. What you'll need to succeed Qualified Electrician with site management experience SMSTS or SSSTS certification Strong leadership and communication skills Experience managing subcontractors and apprentices Familiarity with RAMS, EHSQ procedures, and commissioning processes Computer literate with solid reporting capabilities Up-to-date manual handling and safe pass certification What you'll get in return Competitive salary Career development and training support Health & wellness initiatives Employee Assistance Program Inclusive and flexible working culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Electrical Site Manager - Kettering Your new company A long-established building services contractor with a strong reputation for delivering high-quality Mechanical and Electrical projects across the UK and Europe. Known for their work in sectors such as industrial, logistics, pharmaceutical, healthcare, and data centres, they offer a stable and supportive environment for professionals looking to grow their careers. Your new role You'll be responsible for managing the electrical delivery of a key site in Derby. This includes overseeing site operations, ensuring health and safety compliance, coordinating labour and subcontractors, and driving the project to successful completion. You'll play a key role in maintaining quality standards and ensuring timely handover. What you'll need to succeed Qualified Electrician with site management experience SMSTS or SSSTS certification Strong leadership and communication skills Experience managing subcontractors and apprentices Familiarity with RAMS, EHSQ procedures, and commissioning processes Computer literate with solid reporting capabilities Up-to-date manual handling and safe pass certification What you'll get in return Competitive salary Career development and training support Health & wellness initiatives Employee Assistance Program Inclusive and flexible working culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Mechanical Site Manager - Kettering Your new company A well-established building services provider with over four decades of experience is seeking a Mechanical Site Manager to join their growing team in Kettering. The company delivers full mechanical and electrical services across a wide range of sectors including industrial, logistics, food, pharmaceutical, data centres, healthcare, commercial, hospitality, residential, public, and energy.With a strong reputation for quality and reliability, the business operates across Ireland, the UK, and mainland Europe, and has been recognised for excellence in management and service delivery. Your new role As a Mechanical Site Manager based in Kettering, you will report to the Project/Contracts Manager and take responsibility for overseeing the installation, commissioning, and maintenance of mechanical building services. You'll coordinate daily with suppliers, subcontractors, and internal teams to ensure smooth site operations and compliance with safety and quality standards.Key duties include: Managing site labour and subcontractors Ensuring EHSQ compliance and documentation Ordering materials and managing plant/tool hire Liaising with main contractors and client site teams Maintaining progress reports and project documentation Supporting project scheduling and quality monitoring What you'll need to succeed To be successful in this role, you'll need: A relevant trade qualification or further education in mechanical building services At least 5 years' experience in a Mechanical Supervisor/Manager role Strong people management and project coordination skills Good IT proficiency and communication abilities Flexibility to travel if required What you'll get in return You'll be joining a respected contractor with a strong pipeline of work and a reputation for delivering high-quality projects. In return, you'll benefit from: A competitive salary and benefits package Opportunities for career progression across UK and European projects Supportive team environment with a focus on safety and quality Exposure to high-profile, multi-sector developments What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Care Service Manager Location: Tameside Salary: Competitive Car Driver - Essential due to the nature of this post. We are unable to consider skilled or student visa applicants for this opening. CareTech is a person-centred care company that provides quality care to adults nationwide. Our vision is a world where there is equal opportunity for individuals to live independently and make their own decisions. We refer to this as Extraordinary Days, Every Day. Main Duties and Responsibilities: To supervise and lead a team of support workers to enable our service users to lead as fulfilling and satisfying a life as they possibly can. To act as a role model for staff, so that they are encouraged to understand the people you are support. To be actively engaged with service users and staff, continuously seeking opportunities for improvements to service users' lifestyles and staff's skills and commitment to achieve this. To participate in the day-to-day implementation of individual support plans and activities within a challenging environment. To maintain effective communication and liaison with service users, families and other whilst respecting appropriate confidentiality. To maintain accurate notes and records as and when required. To work as part of a team to provide high quality care. Qualifications and skills: You will have experience in working with complex individuals and will hold a level 3 diploma in health and social care. Positive behaviour training would be an advantage however you will be able to demonstrate an understanding of working with complex people and the challenges they face. You will be forward thinking and use communication to facilitate and break down barriers to good care. Personal Characteristics: NVQ Level 3 in Health and Social Care or equivalent is essential. Experience in supporting adults with challenging behaviour, learning disabilities and/or mental health issues. The ability to keep calm under pressure. Confidence to work alone and as part of a team. Excellent communication skills. The passion to work with vulnerable Adults. The desire and commitment to achieve high standards of safeguarding. Rewards & Benefits As a member of the CareTech leadership team, you will participate in a Management Incentive Plan that will enable you to share in the long-term success of the Company Company Standard Benefits Blue Light Card CareTech Community Services are proud to inform you that they are a "Disability Confident Leader". Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage. Hyde - Care Service Manager SYS-22296 Cheshire - Care Service Manager SYS-22296 Stockport - Care Service Manager SYS-22296

We have a very exciting, large Project that is based in our new Farnborough site. This is for a Lead Infrastructure Engineer, proficient in VMware and VMware Horizon Design to design, deploy, configure and maintain the EUC components of a Wintel and VMware-based multi-tenant / multi-datacentre platform, utilising VMware Horizon. If you can take charge of all aspects of design, are hands on and want a new challenge, it's all happening here, right now. Office based in Farnborough with limited options to work from home. You do need to be eligible for DV Clearance for this great role. What you will be doing: Drive the direction of all tasks allocated to the EUC services workstream. Responsible for design of multi-site / Mutli-Tenancy VDI Farms using VMware Horizon View and related technologies. Produce and maintain design artefacts, such Low-Level Designs, Release Notes, Vitrualisation Services related fail-over / disaster recovery instruction. Detail the build process, new procedures and review/update. Be the main point of contact for all virtualisation related matters. Lead all aspects of VDI Services deployments through multiple product lifecycle environments, from development to test and reference, through to the important production systems. Analyse, tackle and correct issues; performing problem resolution end-to-end. Attend Client facing meetings. Develop and maintain third party supplier relationships. Provide regular updates to the Technical and project leadership about every facet of Virtualisation Services delivery. Intensify any issues, which may impact the delivery of the Virtulisation Services components. What You'll bring: Vocational/Diploma/Associate Degree (technical field) or relevant VMware certification or relevant experience with as a VMware Horizon Design Engineer. Skilled in designing and deployment of multi-site, VDI Farms utilising VMware vCenter, ESXi and Horizon View VDI (Connection Servers + Desktop Pools), plus the following technologies: Unified Access Gateway. Dynamic Environment Manager (Roaming profiles / user setting retention). Gold Image Management. AppVolumes Management + Application Management. Experience with the hardening of Virtualisation Infrastructures using CIS Benchmarks or NIST SP 800-53 controls. Experienced with build alongside the implementation of the failover and disaster recovery of Virtualisation services. Experience of certificate management as relates to VMware virtualisation. Used to working in Multi-Datacentre Environments where availability, resilience and fault tolerance are key elements of every design. Have a good understanding of networking as relates to VMware virtual networking and how the virtual networking interoperates with physical networking, including experience of implementing and configuring NSX-T. Good written, communication, fixing and analytical skills. It would be great if you had: Experience with the design and build of client devices, such as Thin / Zero / Thick clients with Windows or Linux-based Operating Systems, such as Windows 11 or BeCrypt Paradox. Experience of supporting Microsoft Windows Server services, such as Active Directory (AD), Active Directory Domain Services (AD DS) and Active Directory File Service (AD FS). Experience of Cisco-based network services. Experience of Micorosoft implementations of DNS and DHCP technologies. Knowledge of Network Attached Storage, block and file solutions as relates to provisioning for virtualisation. Technical Infrastructure skill in an enterprise environment, for example: Advanced Infrastructure skills covering administration, fault finding and diagnosis. Have a good understanding of MOD or HMG 'Secure by Design' principles and practices. If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! Employment Type: Permanent Location: Office based in Farnborough Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Jane Salary: To £65K Depending on experience. Benefits: 25 days annual leave with the choice to buy extra days, single private health cover, life assurance, pension, generous flexible benefits fund and £5400 car allowance. Loved reading about this job and want to know more about us? Sopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets. JBRP1_UKTJ

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a Brent Core IDVA. Salary: £27,000 - £30,000 depending on experience. Location: Brent Civic Centre, Wembley Police Station and Hammersmith Head Office Hours: 35 Hours per week, 9AM-5PM. Once quarterly you will be required to work on Thursday between 1PM-9PM. Contract: Permanent This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. About the role: We work within a coordinated partnership response to violence against women and girls as part of the Angelou Partnership. Within the partnership ADVANCE provides independent domestic abuse advocacy and support for women, children and young people who have experienced domestic abuse. The IDVA will work within a dynamic, fast paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process specialising in working with clients at high risk. They will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women from aged 13, focusing on working with those aged 18 and over who access the domestic abuse service. They will advise women on criminal justice and civil remedies and related matters, support women to attend court where necessary, and coordinate the provision of multi-agency support. Part of the role will to be to establish positive, proactive, and innovative working relationships with services providing services to clients and partner agencies within the Angelou Partnership. As a Core IDVA will work across the boroughs mentioned above, under the guidance of the team leaders and project manager. To be successful as the Core IDVA you will need the below experience and skills: To be successful as a Core IDVA, you ll need to have an excellent understanding of domestic abuse and its effects on women and children and of best practice within the domestic abuse sector. As an experienced domestic abuse advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic abuse, of supporting women involved in mental health services, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision. We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role. How to apply: Please apply with a copy of your CV and a cover letter via our website. The closing date for applications is the 21st of December, interviews will take place on an ongoing basis. Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: A 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day, and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Deputy Care Manager Location: Newcastle-under-Lyme Salary: £14.36 We are unable to consider skilled or student visa applicants for this opening. CareTech is a person-centred care company that provides quality care to adults nationwide. Our vision is a world where there is equal opportunity for individuals to live independently and make their own decisions. We refer to this as Extraordinary Days, Every Day. Main Duties & Responsibilities Coordinate the assessments of the individual service users, and from this draw up their service plans in conjunction with other significant people. Review, reassess, and change service plans to ensure they are up-to-date and in line with the individual needs. Allocate the implementation and recording of the service plans to staff members who have the skills or will be given the training to enable them to fulfill the job in a responsible and professional manner. Offer individual support when necessary, and assess specialist support for the person, if required. Enable the service user to express their views and take these views into account when setting service plan objectives and service provision. Ensure the development of training opportunities for service users to develop new skills. Ensure the communication of information to all service users on their individual service contracts, the quality measurements, and clear guidelines on how they might access the complaints procedure. Ensure a good standard of professional care for all service users at all times. Contribute to the maintenance of positive contact between the centre and the families/carers of every user and encourage their active participation in plans. Staffing and staff leadership What you'll need: Caring and fun nature Enjoy going out and about. Happy and friendly personality Excellent problem-solving skills Experience of working with adults with autism Experience of working with adults with learning disabilities Excellent communication skills Excellent writing skills Ability to keep calm under pressure Passionate about making a positive difference in someone else's life Qualifications: Health & Social Level 3 Adults is essential Company Values Friendly Positive Empowering Person-Centred Innovative Rewards & Benefits £500 Recommend A Friend Bonus Blue Light Discount Card Industry Standard Benefits Ongoing learning & development programs Career Development / Progression Free DBS Check Free Employee Assistance Programme CareTech Foundation: the opportunity to apply for family and friend grants What we do! We are a well-established, nationwide healthcare provider. Our homes are specialist mental health services and are established, offering adults person-centred care. We carefully develop and adapt homes to meet the varying needs of adults with mental health needs. The services are carefully located within thriving communities, offering a variety of educational, recreational, and social activities. We provide a positive impact on the service experience of people with mental health difficulties who may be experiencing emotional distress. This primarily involves support using a person-centred approach. Our support workers measure outcomes specifically to an individual's needs and evidence using our person-centred outcome-measuring tool. Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment. The disclosure expense will be met by the employer. If you have not heard from us within 14 days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. T&C's paid following the successful completion of a 6-month probationary period. Newcastle-under-Lyme - Deputy Manager SYS-22279

Description Job Title: Business Development Manager Location: Remote Salary: £45,000 - £50,000 The purpose of the role is to lead and support new business development as our client continues on its growth strategy. It is important they continue to maintain their levels of support and engagement with existing partners and develop new customer relationships for their growing range of EPAs and qualifications. The role of Partnerships and Growth Manager will help focus those efforts and develop the form and level of support moving forward. Responsibilities Customer engagement across existing training providers, developing relationships, enhancing support and ensuring adoption of their range of EPAs, qualifications and services, increasing the amount of products their existing customers are delivering. Business development across new training providers and Centres, positioning the offer and securing growth by onboarding new customers and selling their products into them. Customer engagement with existing employers, positioning the offer, ensuring high levels of support and developing new business. Attend conferences, exhibitions and events, growing your network and increasing knowledge of the sector and key contacts. Develop strategies for targeting key new business, focusing on volume and geographic importance. For new Centres, handle initial enquiries, provide pre-application guidance and support up to the point of Centre approval application form submission. Liaise with Centres due for re-approval, working closely with EPA and Centre Managers. Business development across potential new employers, positioning the offer and helping to secure growth. Collaborating on the development of the support offer with all stakeholders with the aim of enhancing our clients reputation via development of systems/processes, on-line tools and media. Develop and maintain a calendar of events focused on engagement with and support of existing customers/stakeholders. Develop and implement new product roll out plans across stakeholder groups. Develop and maintain business development pipelines across Employers, Centres and Providers. Capture and communicate market intel to support product development and the positioning of their service offer. Support in the positioning and messaging of the product offer. Support in development and evidencing of new product development pipeline. Supporting their project its offer across the wider sector by engaging with employer groups and associations. Qualifications and Experience Significant Experience of a similar role in an Awarding Organisation. A proven track record of successful and sustained stakeholder engagement. A proven track record of successful sales and business development, including large key customers. Demonstratable record of service delivery and development. A proven networker able to project our clients service offer across differing stakeholder groups. Required Skills A strong understanding of apprenticeship standards, qualifications and assessment methods. Ability to analyse, interpret and present complex information and data. Highly motivated self-starter and network builder, highly focused and driven to achieve goals in line with business targets and deadlines. Adaptable able to adjust working style to suit the needs of different target audiences. Able to work in an evolving business environment and respond positively to change, contributing own ideas to achieve business aims. Able to work independently and effectively within a high degree of uncertainty. Be willing to undertake travel across the UK, which may involve occasional overnight stays. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.

Salary: £22,932 per annum pro rata (£12.60/hour) Location:Caerphilly Contract Type: Permanent in line with funding -Workplace based Hours & working Pattern: 14 Hours per week - Saturday and Sunday 9.30am - 5.00 pm (Incorporating 30 minutes of unpaid break during each shift) Team members are offered the opportunity to undertake additional shifts to cover absences. All team members must work flexibly on occasions to meet the needs of the Charity and the people we support Accountable to:Project Manager Purpose of the post: Assist in the delivery of specialised, holistic support to adults and families who have experienced domestic or sexual abuse, harm and violence Specific responsibilities Assist in the delivery of specialist, trauma-informed support to adults and/or families living in refuge recognising the impact of domestic or sexual abuse, harm or violence, and responding with empathy, respect, and consistency. Contribute to an environment where support is psychologically informed, compassionate, equitable, and grounded in integrity where every individual feels safe, heard, and supported. Respond appropriately to safeguarding concerns in line with legislation and organisational policies, maintaining a trauma-informed, reporting concerns to your line manager without delay Carry out Initial Contact Assessments, working alongside refuge or on call colleagues identifying together which support options best meet the individual's needs and preferences, prioritising need and risk Support individuals to access refuge, including arranging transport if needed, offering a warm and respectful welcome, meeting immediate needs (e.g. donated clothing, food), and helping them settle into their accommodation. Assist individuals in understanding and completing initial paperwork in a timely and supportive manner, including licence agreements, House Expectations, housing benefit claims, and service charge arrangements. Undertake basic support activities, as requested by a Support Worker or senior colleague, in line with an individual s support plan, needs assessment, risk assessment, safety plan and licence agreement/contract Support individuals to maintain their licence/contract agreement through reflective, strengths-based conversations around any minor breaches, and escalating serious concerns to senior colleagues. Keep Routes to Support updated with current refuge vacancies to support access and referrals Facilitate opportunities for connection and community among residents, including inclusive evening and weekend communal activities. Ensure contributions to records are factual, person-centred, accurate, timely, and confidential, using Cyfannol s Case Management System and other internal records. Encourage and support adults and children to have a voice within Cyfannol and the wider sector, for example by completing surveys, sharing feedback, and participating in relevant events Assist in providing the organisation s out of hours response: Respond to all out of hours phone calls from the Live Fear Free Helpline, other refuges or Tier 2 and 3 on call colleagues across Cyfannol ensuring effective communication and continuity of support across the team. Undertake assessments for refuges, with support from on-call colleagues, to make timely and safe decisions based on individual need and risk. Provide support to colleagues and residents in the event of an incident or emergency at another refuge, contributing to a coordinated and calm response. Liaise with 2nd and 3rd tier colleagues as needed, ensuring effective communication and continuity of support across the team. Complete handovers at the end of each shift, both face to face and via email, to ensure consistency, safety and shared understanding across the team. Housing Management: Contribute to the creation of a safe, welcoming, clean, and calm refuge environment that supports wellbeing and dignity. Carry out routine monitoring of CCTV and security systems to help maintain a secure setting for residents and staff. Complete and record daily and weekly health and safety checks as directed by the Facilities Coordinator, ensuring refuge spaces meet required standards. Ensure communal areas are safe and secure before the start of sleep-in shifts, creating a settled environment for the night. Report repairs and maintenance issues promptly, liaising directly with landlords or housing associations, and involving the Facilities Coordinator when needed. Provide access to contractors attending the building and monitor their presence to ensure safety and accountability. Advise line manager of any needs relating to furnishings, equipment, or refuge infrastructure. Monitor stock levels of consumables and first aid supplies, supporting the ordering process as needed. Support Cyfannol s carbon reduction goals by switching off lights and equipment not in use and promoting sustainable practices. Ensure recycling and refuse are ready for collection on designated days, and support residents to engage with these routines. Clean private bedrooms/flats between occupancies as promptly as possible to prepare for Routes to Support listings. Wash and change bed linen, towels, cot bedding, and similar items between occupancies to maintain hygiene and comfort. Clean communal areas when necessary to uphold standards and minimise health and safety risks, including monitoring residents recycling and refuse removal. Facilitate motivational cleaning activities with residents when appropriate, using a strengths-based and non-judgmental approach. Liaise with community neighbours when necessary, seeking guidance from your line manager to ensure respectful and constructive communication General responsibilities: Actively contribute to the achievement of Cyfannol Women s Aid s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice. Demonstrate and positively promote Cyfannol s core values of compassion, integrity, and equity in all aspects of your role. Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise. Represent Cyfannol Women s Aid in professionally manner, enhancing the organisation s reputation. Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development. Work in accordance with Cyfannol s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice. Contribute to Cyfannol s environmental goals by participating in carbon-reducing initiatives, including the organisation s pledge campaign Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances. This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use Closing Date: 12th December 2025

De Lacy Executive is proud to be exclusively partnering with Bartholomews Agri Food Ltd, a long-established and forward-thinking leader in the UK agri-foods sector, in the search for a Farm Trader Team Manager to lead and grow their South-West regional trading operation. This is a rare opportunity to join a business with deep roots in UK agriculture, a reputation for innovation, and a commitment to sustainable food security. Based at their Sparkford office in Somerset, this leadership role offers the chance to shape regional strategy, manage key partnerships, and drive commercial success across grain trading, seed and fertiliser sales, and farm input services. About the Role: As Farm Trader Team Manager, you will: • Lead and develop the South-West trading team, identifying growth opportunities and supporting team performance. • Manage strategic partnerships (e.g. Mole Valley) to strengthen collaboration and expand market reach. • Drive sales of grain, seeds, fertilisers, and other farm inputs, while promoting Bartholomews' full suite of services including grain storage, haulage, and marketing. • Champion sustainable farming practices, including low-carbon fertiliser solutions and the Xarvio carbon programme. • Collaborate with internal teams and partners to share insights, unlock opportunities, and deliver exceptional service to growers. Key Responsibilities: • Grow the South-West customer base and exceed commercial targets. • Support and mentor traders, fostering a collaborative and high-performing culture. • Promote Bartholomews' technical services, agronomy packages, and R&D initiatives. • Represent the company at industry events, trials, and forums. • Maintain accurate CRM records and identify actionable insights from sales data. About You: • Experience in farm trading, grain purchasing, or agricultural sales. • Strong leadership and relationship-building skills. • Commercially driven with a deep understanding of UK agriculture. • Knowledge of fertilisers and crop nutrition is advantageous. • Agricultural qualifications (e.g. degree/diploma) preferred but not essential. • Full UK driving licence required. Why Join Bartholomews? • A great base salary + Company vehicle (Electric Charger contribution) • Pension Scheme 6.5% matched • Death in service benefit • EAP, Vehicle Scheme • Annual performance bonus • The ability to work for an independent business that have the needs of the customer at the centre of all they do. • A respected name in UK agriculture with over 140 years of heritage. • Industry-leading facilities and resources. • A culture of innovation, sustainability, and growth. • Opportunities for professional development including FACTS and BASIS qualifications. To apply: If this role is of interest and you would like more information, please call George Clayton on or email me at De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission.

You will work within our client's Major Projects team, which is responsible for the development and construction of the heat generating assets. As Project Manager for Major Projects, you will be responsible for the successful development and delivery of multi-million-pound investment projects on behalf of the Senior Project Manager; ensuring alignment with set business drivers, objectives and governance requirements. You will work alongside the regional Senior Project Managers team & be responsible for the day-to-day management of projects, ensuring they are delivered safely and to the required time, budget, and quality. Key Responsibilities Management of projects through all stages of the project lifecycle from feasibility and business case to execution and handover to internal stakeholders. Support negotiation of Delivery matters during Feasibility and Development stages of projects (i.e. Adoption Agreements, Design Frameworks) Manage overall project budgets; authorised to spend budget within the approved plan. (in line with relevant Governance procedures) Effective planning, resource allocation and management of resourcing plan from the support functions and/or regional unit Build strong relationship with external and internal partners and stakeholders Ensure best practice is shared across the projects through regular engagement with the Senior Project Manager and Head of Delivery Managing Health and Safety; ensuring it is delivered through functional teams (i.e. Engineering) and Contractors / Consultants Ensure all project and works delivered are compliant with client management systems Ensuring a high standard of information/ configuration management Ensure all contractual aspects between clients and contractors, ensuring the compliance of all parties, particularly with respect to completion of Project prior to programmed operational start date To monitor and update the plan throughout the project period and produce weekly/monthly project progress report to the Senior Project Manager Knowledge and Skills End to end project experience of leading projects and teams Dependable team manager with demonstrable skills to lead and motivate project teams An eye for detail and for meeting the Client's expectations Strong experience of monitoring and reporting project management tools and related technology Excellent interpersonal and communication skills (including external stakeholder management). Sensitivity to commercial development and ability to work alongside the commercial team Knowledge of financial and key performance indicators for project follow-up Strong legal and contract management experience. JCT & FIDIC experience required Experience of managing projects using a transparent risk balanced approach Flexible and organised; able to plan concurrent activities and manage unexpected circumstances Qualifications and Experience Proven project management experience in District Heating projects including project realisation, site supervision and commissioning or demonstrable transferable knowledge would be desirable Experience working closely with business stakeholders in related industries Experience with and understanding of full project or product lifecycle Proven experience demonstrating project ownership, driving results, solving problems from prior work situations Strong background in safe operation of sites supported with formal training (NEBOSH/IOSH or equivalent) Comprehensive working experience within CDM regulations is ideal Degree or HND qualified preferable This contract is expected to start in Jan 2026 & run through for at least 12 months. Ideal candidates will be commutable to our client's Bristol city centre office For more information on this excellent long term contract opportunity with our prestigious client please apply online & we will get back to you Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Gold status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group of companies includes Gi Group Holdings Recruitment Ltd, Gi Recruitment Ltd, Draefern Ltd, Excel Resourcing (Recruitment Consultants) Ltd, Gi Recruitment Ltd, INTOO (UK) Ltd, Marks Sattin (UK) Ltd, TACK TMI UK Ltd, TACK International Ltd, Grafton Professional Staffing Ltd, Encore Personnel Services Ltd, Gi Group Staffing Solutions Ltd and Gi Group Ireland Ltd. Gi Group Staffing Solutions Ltd are acting as an Employment Business in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Service Advisor Franchised Motor Dealership - Blackpool Our client, a well established franchised dealer group, is looking to recruit an experienced Service Advisor. As a Service Advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary, Dealing with customers' requirements for service and repair work in an efficient and courteous manner. To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department. Deliver exceptional levels of customer service You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager. You will have experience in the role, ideally within a franchised car dealership Further training and development with huge career prospects Do you have exceptional customer skills or experience in a customer service advisor role? Working hours/days: Mon - Fri - 8am to 6pm 1 in 2 Saturday mornings Salary: 29,841k Basic + Bonus Company Benefits: Enhanced Annual Leave Company Sick Pay Career Development Time and a half for Overtime Long Service Awards Discounted Car Schemes Discount and Saving Scheme Staff Retention Rewards Employee of the Month Company Events and Gifts Company Apartment in Spain for you and your family Bonus & Commission Pension Options Free Flue Jabs and Eye Tests Confidential Wellness Support Free Tea and Coffee Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Service Advisor Franchised Motor Dealership - Southport Our client, a well established franchised dealer group, is looking to recruit an experienced Service Advisor. As a Service Advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary, Dealing with customers' requirements for service and repair work in an efficient and courteous manner. To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department. Deliver exceptional levels of customer service You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager. You will have experience in the role, ideally within a franchised car dealership Further training and development with huge career prospects Do you have exceptional customer skills or experience in a customer service advisor role? Working hours/days: Mon - Fri - 8am to 6pm 1 in 2 Saturday mornings Salary: 29,841k Basic + Bonus Company Benefits: Enhanced Annual Leave Company Sick Pay Career Development Time and a half for Overtime Long Service Awards Discounted Car Schemes Discount and Saving Scheme Staff Retention Rewards Employee of the Month Company Events and Gifts Company Apartment in Spain for you and your family Bonus & Commission Pension Options Free Flue Jabs and Eye Tests Confidential Wellness Support Free Tea and Coffee Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Portfolio are proud to exclusively represent our client in their search for a HR Advisor. The company is a market leading, global brand who support business owners with HR and Employment Law guidance and advice, ensuring they are legal, compliant and doing the right thing for their employees. Supporting your colleagues in the Business development team, you will be offering initial EL advice to the Buiness Development Managers and potential new clients, highlighting the service provided, resulting in a closed deal. We are looking for an Employment Law / HR expert who is commercially aware and understands a sales environment. This is a fast paced role, within a successful team and growing business, offering progression opportunities and continuous development. If you are CIPD, LLB or LPC certified with a specialism in Employment Law and a solid understanding of HR processes, please apply today and we'll be in touch to discuss further! Job Purpose To provide HR and Employment Law advice and support to Business Development Managers (BDM) and new and prospective clients of Bright throughout different sectors, with the aim of showcasing our services so that prospects will sign up. The role requires you to work in a team providing legally compliant/commercial advice to BDMs before, during and following appointments in order to aid converting the deal. Advice is also to be provided to prospective clients and new clients by telephone and email in all aspects of HR and Employment Law in order to support the business needs of the individual clients whilst highlighting any options that are non-compliant and this risk this presents. Hours of work Monday - Saturday (40 hours shifts, Monday - Friday 8:45am - 5:30pm. 1 Saturday in 4, 10am - 2pm) Day-to-day responsibilities include but are not limited to the below: To ensure that personal knowledge of HR and Employment Law and best practice is continually updated. To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully. To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. To build relationships with BDMs in order to increase trust and use of the service. To critique prospective clients' documents to provide a report for BDMs to use as a sales tool. To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with supporting information/documentation to assist them in the advice provided where applicable. To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. To record contacts with BDMs to aid reporting to Management. To follow internal protocols for managing and escalating cases where applicable. To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added. To attend the company sales and advice conference and any training when required. To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. To present internal training/buzz sessions and external webinars. To help to develop the New Business Support Team. To carry out other tasks that are deemed necessary by the Management Team. Required skills and experience Ability to build and maintain excellent relationships with the BDMs. A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. Ability to work in a fast paced environment. Strong time management skills ability to manage own diary. A dynamic and flexible approach, as well as the ability to work under pressure. Commercial focused advice. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks 50605LFR1 INDMANJ

JOB DESCRIPTION Manage direct reports effectively and efficiently, including performance management, regular one-to-ones, annual reviews, smart objective setting and recruitment. Manage the banking, including monthly reconciliations, as well as relationships with the bank and assist with set-up of new accounts. Work cross-functionally with other departments in the business, assisting the contact centre, trade, product and operations teams with their queries. Manage the supplier invoice process, ensuring invoices are processed and paid within contracted terms. Manage the tour accrual process to ensure tour costs are accurate. Work with accounts assistants to ensure daily reconciliation of customer receipts from both direct and agency customers, to process customer cancellations and refunds and to communicate with travel agents to issue self-billing agreements and raise VAT invoices. To also work with accounts assistants to process staff expenses, reconcile the credit cards on a monthly basis and review aged creditors regularly. Proactively identify process and system improvements to increase efficiency. Work with other teams on the transition of the accounting system. EXPERIENCE REQUIRED The successful candidates will ideally have 5 years' experience in accounts payable & receivables and experience leading a team. You'll have an ability to reconcile complex ledgers, identify and resolve any reconciling items/anomalies. You'll raise and suggest ideas to improve business and customer process with the Management team, highlighting common trends. In addition you will be: Educated to A level of equivalent, including Maths & English. Be proficient in written and verbal communication skills. Be Computer literate in Word and Outlook and especially Excel. THE PACKAGE: Generous holiday allowance - 25 days plus Public Holidays. You can also purchase additional leave up to 1 of your working week. We think it's important that there is always some time for you. So, every year you will get your birthday as an extra day of paid leave. Supporting the local community is an important part of our ethos, so we offer you the opportunity to spend one of your normal working days supporting a 'registered charity' If you are a care supporter for someone with a long-term illness, we will support you with up to 6 working days per annum (pro rata for part-time team members) in any rolling 12-month period. 'Cycle to Work Scheme' to support the purchase of a cycle to use for your commute. Employee Assistance Programme - 24/7 GP consultation via phone or video plus support services for your health and wellbeing to include support with your mental health, finances, fitness, dietary requirements and life event support. Medicash to support your health and wellbeing. Life Assurance - 4 times your salary for death in service for your nominated beneficiaries. Holiday discounts for yourself, friends and family Travel industry benefits Opportunity of flexible working, if you want to change your hours for a period of time during your career. Hybrid working - 2 days or 50% of your hours if you are part-time to work from home for non-customer facing roles. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Harrison. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have the right to work in the UK. Unfortunately unsuccessful candidates will not be contacted due to high volume of applications.

An excellent opportunity has arisen to join one of the world s most iconic brands as a Service Quality Specialist Warranty, based at Porsche Retail Group in Reading. To apply for this role, you must have experience in warranty administration within an automotive dealership. As a Service Quality Specialist (SQS), you will serve as a key liaison between the Porsche Centre, customers and the manufacturer. You will be vital to the warranty claims process by ensuring correct time recording and reducing claim error rates. You will also technically support a team of vehicle technicians and provide dynamic quality control, including final vehicle testing. You will manage the progression of the repair of customers vehicles, whilst ensuring adherence to Porsche s service process and warranty standards. The SQS, drives and improves the overall productivity of the workshop, whilst increasing customer satisfaction though vehicles being fixed first time. Responsibilities Provide technical support and guidance to technicians, managing repair progression, systems, and processes Stay up to date with manufacturer policies, bulletins and procedures Develop workshop processes aligned with Porsche Service and warranty standards Control workshop repair quality through inspections, tests, and ensuring manufacturer standards Manage Porsche Request Management System for technician support and communication. Support parts processes, including pre-pick and returns to Porsche. Administer warranty and goodwill repairs, including claims, documentation, and campaign communication Verify warranty claim accuracy, completeness and compliance with manufacturer guidelines Provide regular feedback on repair quality to management and recommend improvements. Minimum Qualifications Full UK Driving License Experience in Warranty Administration in the automotive industry Familiarity with dealership management systems (DMS) Great customer service skills, to ensure customer satisfaction throughout the claim process Sound mechanical and technical skills Experience of working within a franchised automotive dealership A track record of performing within a fast paced, workshop environment Proficiency in Microsoft Office suite Desirable Qualifications Level 3 Diploma in Light Vehicle Maintenance Level 3 Diploma in Auto-Electrical and Mobile Electrical Operations Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer Industry leading salary plus10% bonus, paid monthly 33 days holiday, with extra for long service Fixed hours each week - no shift patterns. Monday to Friday - 8am to 6pm with 1-hour unpaid break per day. Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre Porsche Centre Reading, the very first Destination Porsche Centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying Please note that eRecruitSmart is advertising the role of Service Quality Specialist on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must live in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you