Front of House Supervisor
- Westray Recruitment Consultants Ltd
- Kibblesworth, Tyne And Wear
- Dec 06, 2025
Full time
Hospitality & Tourism
Job Description
WHAT IS IN IT FOR YOU?
Our client is looking for an experienced and confident Front-of-House Supervisor to join the team. The role is based in the Gateshead area. This role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service while ensuring smooth daily operations.
The organisation employ s 30+ staff and they are a growing business. Our client has won restaurant of the Year 2025 through ARTA. The business is a popular modern venue and it is an opportunity to work in one of Gateshead s most vibrant social spots, known for its lively atmosphere and stylish bar/restaurant setting. The business offers high quality food & drinks and it is the chance to be part of a team serving a well-loved menu, premium drinks and cocktails, and memorable guest experiences.
The business provides a friendly, supportive team culture allowing the successful individual the opportunity to join a welcoming and energetic team where teamwork, respect, and fun are core values.
THE ROLE
Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group
- Permanent role
- Gateshead area location
- Up to £16 per hour / 40-hour week working hours a combination of days/backs (latest restaurant closes is 11pm) weekend working (however approximately 1 weekend off in 3)
- Opportunity to undertake additional hours
- Staff meal provided at the end of each shift
- Discount on food and bar area
- Incentive bonuses based on customer reviews
- 28 days holiday including statutory
- Shared gratuity across the business
Our client is looking for an experienced and confident Front-of-House Supervisor to join the team. The role is based in the Gateshead area. This role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service while ensuring smooth daily operations.
The organisation employ s 30+ staff and they are a growing business. Our client has won restaurant of the Year 2025 through ARTA. The business is a popular modern venue and it is an opportunity to work in one of Gateshead s most vibrant social spots, known for its lively atmosphere and stylish bar/restaurant setting. The business offers high quality food & drinks and it is the chance to be part of a team serving a well-loved menu, premium drinks and cocktails, and memorable guest experiences.
The business provides a friendly, supportive team culture allowing the successful individual the opportunity to join a welcoming and energetic team where teamwork, respect, and fun are core values.
THE ROLE
- Supervise front-of-house staff, including servers, bar team, and cleaners
- Oversee bar operations and ensure responsible service
- Manage the till, cash handling, and end-of-day procedures
- Maintain a clean, organised, and welcoming dining environment
- Handle customer enquiries, feedback, and resolve issues professionally
- Support with training, allocating tasks, and coordinating daily operations
- Work closely with management to maintain high service standards
- Previous experience in a FOH Supervisor or senior hospitality role
- Strong leadership, communication, and organisational skills
- Ability to work efficiently during busy service periods
- Good understanding of customer service and restaurant operations
- Reliable, professional, and flexible with evening/weekend availability
- Customer focused
- Flexibility to work a combination of shifts
Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group
About Westray Recruitment Consultants Ltd