Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details
Dec 07, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details
12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK healthcare providers, distributors, and wholesalers. The role supports business operations by ensuring timely order fulfilment, managing enquiries, and maintaining compliance with GDP (Good Distribution Practice) standards. Key Responsibilities include: - Process customer orders accurately in the ERP system (SAP or similar). Act as first point of contact for UK customers regarding product availability, pricing, delivery status, and general enquiries. Coordinate with 3PLs, Sales, Finance, and Quality teams to ensure timely delivery of orders. Manage returns, credit notes, product complaints, and temperature excursion queries according to SOPs. Maintain customer master data including account set-up and contact details. Ensure all activities comply with GDP, QA requirements, and company SOPs. Drive continuous improvement in customer service processes. Skills & Experience: - Experience in customer service, order management, or operations (pharma or medical device preferred). Strong communication and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Excellent attention to detail. Working knowledge of ERP/CRM systems (SAP, Salesforce, Veeva). Understanding of GDP, compliance, and regulated environments. Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL . As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. We want Seqirus to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL . Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
Dec 07, 2025
Full time
12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK healthcare providers, distributors, and wholesalers. The role supports business operations by ensuring timely order fulfilment, managing enquiries, and maintaining compliance with GDP (Good Distribution Practice) standards. Key Responsibilities include: - Process customer orders accurately in the ERP system (SAP or similar). Act as first point of contact for UK customers regarding product availability, pricing, delivery status, and general enquiries. Coordinate with 3PLs, Sales, Finance, and Quality teams to ensure timely delivery of orders. Manage returns, credit notes, product complaints, and temperature excursion queries according to SOPs. Maintain customer master data including account set-up and contact details. Ensure all activities comply with GDP, QA requirements, and company SOPs. Drive continuous improvement in customer service processes. Skills & Experience: - Experience in customer service, order management, or operations (pharma or medical device preferred). Strong communication and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Excellent attention to detail. Working knowledge of ERP/CRM systems (SAP, Salesforce, Veeva). Understanding of GDP, compliance, and regulated environments. Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL . As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. We want Seqirus to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL . Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
Brook Street is working with a client that is seeking a Senior Customer Advisor on a Full-Time, Permanent basis. This is a fully-office-based role Mon-Fri 8-5 involving leading a team. Main duties: To lead team taking inbound calls to arrange bookings. To make occasional outbound calls as required click apply for full job details
Dec 07, 2025
Full time
Brook Street is working with a client that is seeking a Senior Customer Advisor on a Full-Time, Permanent basis. This is a fully-office-based role Mon-Fri 8-5 involving leading a team. Main duties: To lead team taking inbound calls to arrange bookings. To make occasional outbound calls as required click apply for full job details
Aioi Nissay Dowa Europe
Forest Hall, Tyne And Wear
We are looking for an FNOL Customer Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). Salary - up to £28,000.00 depending on experience. At AND-E, we re not just handling claims we re helping people through one of the most stressful moments in their lives. If you re empathetic, a great listener, and passionate about delivering outstanding customer care, this is your chance to make every conversation count. You ll be the reassuring voice our customers rely on during a challenging time, guiding them through their motor claim from start to finish with care, empathy, and professionalism. From the first notice of loss (FNOL) to resolving queries about repairs or vehicle loss, you ll make every interaction clear, supportive, and efficient. We re looking for great listeners and problem solvers people who can ask the right questions, make sound decisions, and explain complex situations in a way that s easy to understand. If you have strong customer service experience and a passion for helping people through difficult moments, you ll fit right in at AND-E. Responsibilities: Utilise your claims knowledge and customer service skills to support our customers when reporting their accident, establish liability, and ensure the appropriate claims services are provided. Use demonstratable claims experience and knowledge to handle claims in line with agreed authority levels, handling guidelines, procedures, claims strategy and culture. Ensure claims are settled quickly and cost effectively. Ensure customer solutions are delivered in line with the policy of insurance and claims handling processes to provide an excellent claims customer experience. Make necessary investigations and decisions on liability and quantum, identifying possible fraudulent cases, highlighting indemnity concerns, and corroborating circumstances to make accurate liability assessments at the earliest possible stage. Strive for first call resolution and take ownership of issues; take personal ownership, follow through on promises and keep the customer informed until issues are resolved. Support development and delivery of the Claims strategy and vision. Use claims experience and knowledge of principles of negligence to negotiate with other organisations to achieve the optimum claims settlement in terms of liability and costs. Do all that you can to move claim toward settlement and reduce failure demand. Knowledge, Experience & Qualifications: Claims experience is preferrable though extensive customer service experience in a similar setting is required Strong knowledge of motor claims, including indemnity, liability, and accident management. Proven experience in a customer-facing motor claims role. Good understanding of FCA regulations, FOS principles, and Treating Customers Fairly (TCF) initiatives. Excellent planning, organisation, and workload management skills. Skilled in negotiation, influencing, and problem-solving with sound analytical ability. Confident communicator with solid verbal and numerical reasoning skills. Proficient in Microsoft Office, including Word and Excel. Clear understanding of negligence principles and their application in motor accident liability. Experienced in handling difficult conversations and supporting customers in high-emotion situations. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. At AND-E, we believe in flexibility and balance because life happens. Whether it s attending a school play or waiting for a delivery, we understand the importance of give and take. We re committed to creating a diverse, equitable, and inclusive workplace where everyone feels valued and supported, embracing neurodiversity and ensuring every colleague has the tools and opportunities to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Dec 07, 2025
Full time
We are looking for an FNOL Customer Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). Salary - up to £28,000.00 depending on experience. At AND-E, we re not just handling claims we re helping people through one of the most stressful moments in their lives. If you re empathetic, a great listener, and passionate about delivering outstanding customer care, this is your chance to make every conversation count. You ll be the reassuring voice our customers rely on during a challenging time, guiding them through their motor claim from start to finish with care, empathy, and professionalism. From the first notice of loss (FNOL) to resolving queries about repairs or vehicle loss, you ll make every interaction clear, supportive, and efficient. We re looking for great listeners and problem solvers people who can ask the right questions, make sound decisions, and explain complex situations in a way that s easy to understand. If you have strong customer service experience and a passion for helping people through difficult moments, you ll fit right in at AND-E. Responsibilities: Utilise your claims knowledge and customer service skills to support our customers when reporting their accident, establish liability, and ensure the appropriate claims services are provided. Use demonstratable claims experience and knowledge to handle claims in line with agreed authority levels, handling guidelines, procedures, claims strategy and culture. Ensure claims are settled quickly and cost effectively. Ensure customer solutions are delivered in line with the policy of insurance and claims handling processes to provide an excellent claims customer experience. Make necessary investigations and decisions on liability and quantum, identifying possible fraudulent cases, highlighting indemnity concerns, and corroborating circumstances to make accurate liability assessments at the earliest possible stage. Strive for first call resolution and take ownership of issues; take personal ownership, follow through on promises and keep the customer informed until issues are resolved. Support development and delivery of the Claims strategy and vision. Use claims experience and knowledge of principles of negligence to negotiate with other organisations to achieve the optimum claims settlement in terms of liability and costs. Do all that you can to move claim toward settlement and reduce failure demand. Knowledge, Experience & Qualifications: Claims experience is preferrable though extensive customer service experience in a similar setting is required Strong knowledge of motor claims, including indemnity, liability, and accident management. Proven experience in a customer-facing motor claims role. Good understanding of FCA regulations, FOS principles, and Treating Customers Fairly (TCF) initiatives. Excellent planning, organisation, and workload management skills. Skilled in negotiation, influencing, and problem-solving with sound analytical ability. Confident communicator with solid verbal and numerical reasoning skills. Proficient in Microsoft Office, including Word and Excel. Clear understanding of negligence principles and their application in motor accident liability. Experienced in handling difficult conversations and supporting customers in high-emotion situations. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. At AND-E, we believe in flexibility and balance because life happens. Whether it s attending a school play or waiting for a delivery, we understand the importance of give and take. We re committed to creating a diverse, equitable, and inclusive workplace where everyone feels valued and supported, embracing neurodiversity and ensuring every colleague has the tools and opportunities to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
LossAdjuster MarleyRiskConsultantsLtdareproudtobethedifferenceinlatentdefectinsurance, providingcomprehensiveservicestoensuretheverybestresultsforallstakeholders. Establishedin2013,wehaveofficesinShrewsbury,LondonandCheltenhamandare goingthroughaperiodofgrowthtomeettheneedsofourexpandingclientbase. WeareseekinganexperiencedLossAdjustertoinvestigateaportfolioofLatentDefect Claimsonbothadelegatedandretainedauthoritybasis.Thepositionwouldalsosuitan experiencedBuildingSurveyorskilledinresidentialbuildingsclaims/defectdiagnosis/buildingpathology.Youwillbehomebasedandareexpectedtotraveltositesthroughout theUK. JobLocation: Hybrid working covering London JobType: Full-time(Mon-Fri). KeyActivities: Undertake loss adjusting services on an allocated portfolio of Latent Defect Insurance Claims, ensuring that all tasks are completed efficiently and effectively. Attend site visits / on-site meetings to investigate causation and cover. Review reports and gather information as required to fully investigate each claim. Liaise with other industry professionals, such as Surveyors, Engineers, Solicitors and Insurers to discuss claims, agree investigation strategies, advising on liability and costs and making appropriate recommendations with regards to policy liability and claims handing strategy. Manage your diary to ensure optimum use of time and resources, meeting all agreed deadlines. Update Claims Management Portal System to ensure all loss adjusting records are accurate and complete, and all data securely stored following appropriate guidelines. Periodically attend team meetings at Shrewsbury head office. Perform other tasks as reasonably required by Senior Management. Participate in any internal or external training as required, including high level CII/CILA qualifications. The company will cover the cost of all training fees but reserves the right to claim back some or all the costs should you leave the company within a certain timeframe (as stipulated in your contract of employment). Manage inbound and outbound calls, emails and letters with insurers, policyholders, fellow professionals and industry specialists. Liaise with policyholders and experts to ensure accurate and timely settlement of claims. Identify and assist in pursuing recoveries and liaise with legal advisors. Ensure customers are treated fairly in line with policy terms and conditions, abiding by all relevant legal requirements, industry guidelines and company standards. On occasion, opportunities may arise to join other Loss Adjusters and/or Claims Handler on site visits across the UK. Actively participate in team discussions to highlight issues and promote group learning. Perform other tasks as reasonably required by Senior Management. Skills and Experience required: Experience in managing construction claims, including simple and complex claims. Ideally you will have experience of latent defects insurance for new builds, conversions and self builds. We will also consider candidates with a background in residential building surveying, building pathology, defect diagnosis, subsidence claims, general insurance buildings work or other related fields. Experience of IT systems including MS Word, Excel, Outlook and Teams. Experience of Claims Management Portal Systems, specific training on company systems will be given as required. Strong verbal and written communication skills. Strong understanding of building regulations, construction law, insurance law and their practical applications in the industry. Able to quickly build positive and effective relationships with internal and external stakeholders. Well organised with excellent time management skills. Excellent attention to detail and high levels of accuracy. Confident working independently under instruction. ACII/ ACILA / MRICS / MCIOB / MCABE qualified. Chartered qualifications desirable; however, candidates holding lower level grades with the above bodies will also be considered. Bachelors degree (preferred) Qualifications and/or experience in either Building surveying or Building Control roles would be advantageous. Valid UK driving licence and willingness to travel as required. This may involve occasional overnight stays, depending on site location. Benefits: Enhancedcompanypension. Individualperformancebonus. Carallowance. Reimbursementofwork-relatedexpenses. Companymobilephone. Cycletoworkscheme. Techscheme. Lifeinsurance(followingsuccessfulcompletionofprobationaryperiod). Privatemedicalinsurance(followingsuccessfulcompletionofprobationaryperiod). Flexibleworking. EVchargingpoints(whereavailable). Employeeassistanceprogramme. Freegymmembership. JBRP1_UKTJ
Dec 07, 2025
Full time
LossAdjuster MarleyRiskConsultantsLtdareproudtobethedifferenceinlatentdefectinsurance, providingcomprehensiveservicestoensuretheverybestresultsforallstakeholders. Establishedin2013,wehaveofficesinShrewsbury,LondonandCheltenhamandare goingthroughaperiodofgrowthtomeettheneedsofourexpandingclientbase. WeareseekinganexperiencedLossAdjustertoinvestigateaportfolioofLatentDefect Claimsonbothadelegatedandretainedauthoritybasis.Thepositionwouldalsosuitan experiencedBuildingSurveyorskilledinresidentialbuildingsclaims/defectdiagnosis/buildingpathology.Youwillbehomebasedandareexpectedtotraveltositesthroughout theUK. JobLocation: Hybrid working covering London JobType: Full-time(Mon-Fri). KeyActivities: Undertake loss adjusting services on an allocated portfolio of Latent Defect Insurance Claims, ensuring that all tasks are completed efficiently and effectively. Attend site visits / on-site meetings to investigate causation and cover. Review reports and gather information as required to fully investigate each claim. Liaise with other industry professionals, such as Surveyors, Engineers, Solicitors and Insurers to discuss claims, agree investigation strategies, advising on liability and costs and making appropriate recommendations with regards to policy liability and claims handing strategy. Manage your diary to ensure optimum use of time and resources, meeting all agreed deadlines. Update Claims Management Portal System to ensure all loss adjusting records are accurate and complete, and all data securely stored following appropriate guidelines. Periodically attend team meetings at Shrewsbury head office. Perform other tasks as reasonably required by Senior Management. Participate in any internal or external training as required, including high level CII/CILA qualifications. The company will cover the cost of all training fees but reserves the right to claim back some or all the costs should you leave the company within a certain timeframe (as stipulated in your contract of employment). Manage inbound and outbound calls, emails and letters with insurers, policyholders, fellow professionals and industry specialists. Liaise with policyholders and experts to ensure accurate and timely settlement of claims. Identify and assist in pursuing recoveries and liaise with legal advisors. Ensure customers are treated fairly in line with policy terms and conditions, abiding by all relevant legal requirements, industry guidelines and company standards. On occasion, opportunities may arise to join other Loss Adjusters and/or Claims Handler on site visits across the UK. Actively participate in team discussions to highlight issues and promote group learning. Perform other tasks as reasonably required by Senior Management. Skills and Experience required: Experience in managing construction claims, including simple and complex claims. Ideally you will have experience of latent defects insurance for new builds, conversions and self builds. We will also consider candidates with a background in residential building surveying, building pathology, defect diagnosis, subsidence claims, general insurance buildings work or other related fields. Experience of IT systems including MS Word, Excel, Outlook and Teams. Experience of Claims Management Portal Systems, specific training on company systems will be given as required. Strong verbal and written communication skills. Strong understanding of building regulations, construction law, insurance law and their practical applications in the industry. Able to quickly build positive and effective relationships with internal and external stakeholders. Well organised with excellent time management skills. Excellent attention to detail and high levels of accuracy. Confident working independently under instruction. ACII/ ACILA / MRICS / MCIOB / MCABE qualified. Chartered qualifications desirable; however, candidates holding lower level grades with the above bodies will also be considered. Bachelors degree (preferred) Qualifications and/or experience in either Building surveying or Building Control roles would be advantageous. Valid UK driving licence and willingness to travel as required. This may involve occasional overnight stays, depending on site location. Benefits: Enhancedcompanypension. Individualperformancebonus. Carallowance. Reimbursementofwork-relatedexpenses. Companymobilephone. Cycletoworkscheme. Techscheme. Lifeinsurance(followingsuccessfulcompletionofprobationaryperiod). Privatemedicalinsurance(followingsuccessfulcompletionofprobationaryperiod). Flexibleworking. EVchargingpoints(whereavailable). Employeeassistanceprogramme. Freegymmembership. JBRP1_UKTJ
12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK healthcare providers, distributors, and wholesalers. The role supports business operations by ensuring timely order fulfilment, managing enquiries, and maintaining compliance with GDP (Good Distribution Practice) standards. Key Responsibilities include: - Process customer orders accurately in the ERP system (SAP or similar). Act as first point of contact for UK customers regarding product availability, pricing, delivery status, and general enquiries. Coordinate with 3PLs, Sales, Finance, and Quality teams to ensure timely delivery of orders. Manage returns, credit notes, product complaints, and temperature excursion queries according to SOPs. Maintain customer master data including account set-up and contact details. Ensure all activities comply with GDP, QA requirements, and company SOPs. Drive continuous improvement in customer service processes. Skills & Experience: - Experience in customer service, order management, or operations (pharma or medical device preferred). Strong communication and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Excellent attention to detail. Working knowledge of ERP/CRM systems (SAP, Salesforce, Veeva). Understanding of GDP, compliance, and regulated environments. Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL . As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. We want Seqirus to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL . Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
Dec 07, 2025
Full time
12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK healthcare providers, distributors, and wholesalers. The role supports business operations by ensuring timely order fulfilment, managing enquiries, and maintaining compliance with GDP (Good Distribution Practice) standards. Key Responsibilities include: - Process customer orders accurately in the ERP system (SAP or similar). Act as first point of contact for UK customers regarding product availability, pricing, delivery status, and general enquiries. Coordinate with 3PLs, Sales, Finance, and Quality teams to ensure timely delivery of orders. Manage returns, credit notes, product complaints, and temperature excursion queries according to SOPs. Maintain customer master data including account set-up and contact details. Ensure all activities comply with GDP, QA requirements, and company SOPs. Drive continuous improvement in customer service processes. Skills & Experience: - Experience in customer service, order management, or operations (pharma or medical device preferred). Strong communication and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Excellent attention to detail. Working knowledge of ERP/CRM systems (SAP, Salesforce, Veeva). Understanding of GDP, compliance, and regulated environments. Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL . As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. We want Seqirus to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL . Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK healthcare pro click apply for full job details
Dec 07, 2025
Full time
12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK healthcare pro click apply for full job details
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a UK Regional Market Lead - Technical Product Management (TPM) to join our growing team. This is a senior leadership role responsible for overseeing all TPMs within a designated region. This role acts as the strategic and technical anchor for the region, ensuring alignment between global technology strategy and regional business priorities. The Regional Lead is expected to deeply understand the regional business landscape, systems architecture, and stakeholder dynamics, serving as both a subject matter expert and a trusted advisor. Day to Day You'll Be: Regional TPM Leadership Lead, mentor, and manage TPMs embedded across product lines and market initiatives within the region. Drive consistency in TPM practices, delivery excellence, and platform maturity across regional teams. Business Pulse & Strategic Alignment Maintain a deep understanding of the region's business priorities, regulatory environment, and customer needs. Translate regional business goals into actionable technical strategies and execution plans. Architecture & Systems Expertise Act as the regional SME for systems, platforms, and architecture. Partner with engineering and architecture teams to ensure scalable, secure, and regionally optimized solutions. Stakeholder Influence & Advocacy Build strong relationships with regional business leaders, CIOs, and external partners. Represent the region in global forums, advocating for regional needs, constraints, and innovations. Execution Oversight Ensure TPMs are driving outcome-focused delivery across platforms and services. Monitor delivery progress, unblock dependencies, and escalate risks as needed. Communication & Visibility Establish transparent communication channels between regional TPMs and global leadership. Provide regular updates on regional delivery health, business impact, and technical challenges. Essential Skills & Experience: Track record years of experience in product management, technical delivery, or enterprise architecture roles. Prior experience in regional leadership or market-facing roles preferred. Proven track record of managing TPMs or similar roles across multiple product lines. Deep understanding of enterprise systems, data platforms, and integration patterns. Experience in managing cross-functional technical teams and complex delivery environments. Strategic thinker with strong business acumen and regional market awareness. Influential communicator with proven stakeholder management and negotiation skills. Collaborative leader with a bias for action and outcome orientation. Strong track-record in product management, technical delivery, or enterprise architecture roles. Prior experience in regional leadership or market-facing roles preferred. Proven track record of managing TPMs or similar roles across multiple product lines. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Manager, Product Management
Dec 07, 2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a UK Regional Market Lead - Technical Product Management (TPM) to join our growing team. This is a senior leadership role responsible for overseeing all TPMs within a designated region. This role acts as the strategic and technical anchor for the region, ensuring alignment between global technology strategy and regional business priorities. The Regional Lead is expected to deeply understand the regional business landscape, systems architecture, and stakeholder dynamics, serving as both a subject matter expert and a trusted advisor. Day to Day You'll Be: Regional TPM Leadership Lead, mentor, and manage TPMs embedded across product lines and market initiatives within the region. Drive consistency in TPM practices, delivery excellence, and platform maturity across regional teams. Business Pulse & Strategic Alignment Maintain a deep understanding of the region's business priorities, regulatory environment, and customer needs. Translate regional business goals into actionable technical strategies and execution plans. Architecture & Systems Expertise Act as the regional SME for systems, platforms, and architecture. Partner with engineering and architecture teams to ensure scalable, secure, and regionally optimized solutions. Stakeholder Influence & Advocacy Build strong relationships with regional business leaders, CIOs, and external partners. Represent the region in global forums, advocating for regional needs, constraints, and innovations. Execution Oversight Ensure TPMs are driving outcome-focused delivery across platforms and services. Monitor delivery progress, unblock dependencies, and escalate risks as needed. Communication & Visibility Establish transparent communication channels between regional TPMs and global leadership. Provide regular updates on regional delivery health, business impact, and technical challenges. Essential Skills & Experience: Track record years of experience in product management, technical delivery, or enterprise architecture roles. Prior experience in regional leadership or market-facing roles preferred. Proven track record of managing TPMs or similar roles across multiple product lines. Deep understanding of enterprise systems, data platforms, and integration patterns. Experience in managing cross-functional technical teams and complex delivery environments. Strategic thinker with strong business acumen and regional market awareness. Influential communicator with proven stakeholder management and negotiation skills. Collaborative leader with a bias for action and outcome orientation. Strong track-record in product management, technical delivery, or enterprise architecture roles. Prior experience in regional leadership or market-facing roles preferred. Proven track record of managing TPMs or similar roles across multiple product lines. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Manager, Product Management
About Dandara Dandara is a long-established and award-winning housebuilder with deep roots on the Isle of Man. For over 30 years, we've built a reputation for quality, innovation and customer satisfaction, delivering thousands of homes and creating developments our communities are proud of. Our people are at the centre of our success, and we are committed to supporting their growth and development. We are now looking for a motivated and ambitious individual to join our Sales team as a Trainee New Home Sales Consultant. About the Role This is an ideal opportunity for someone looking to start a career in new homes sales. As a Trainee New Homes Sales Consultant, you will undergo a structured 12-month development programme designed to equip you with the knowledge, skills and confidence to become an expert in guiding customers through the exciting journey of buying a new home. There will be a need for weekend working so you'll work 5 days of the week on a rota with 2 days off on a rota. On successful completion of the programme, you will have the opportunity to progress into a full Sales Consultant position, taking on greater responsibility and playing a key role in delivering outstanding results across our developments. Reporting to the Head of Sales, you will play a key role in creating positive first impressions, delivering exceptional service, and supporting customers throughout the buying process. You will learn every stage of new homes sales - from initial enquiry through to reservation, conveyancing, home demonstration and handover. What you will do Training & Development Follow a structured 12-month trainee schedule, with regular 1:1 reviews to assess progress and identify development needs. Gain a comprehensive understanding of Dandara homes, construction processes, local market conditions, and unique selling points. Customer Experience & Sales Progression Provide a warm, professional welcome to all prospective customers, delivering a first-class customer experience from enquiry to completion. Proactively approach new prospects, maintain accurate visitor records and follow up all leads using our sophisticated CRM system. Learn the full conveyancing journey and support plot progression to ensure exchange deadlines are met. Take customer reservations, complete all associated paperwork accurately and efficiently, and ensure customers fully understand both the financial and legal aspects of their purchase. Stakeholder & Partner Liaison Build and maintain strong working relationships with advocates, estate agents, valuers, mortgage lenders and financial advisors. Compliance & Site Responsibilities Ensure full adherence to Dandara Health & Safety and Personal Safety policies. Ensure all visitors are aware of PPE requirements when entering construction areas. Participate in weekly sales-build meetings, collaborating closely with construction teams to support customer satisfaction and successful handovers. Customer Handover & Aftercare Complete home demonstration training and support with customer demonstrations. Deliver 5-star handover experiences, ensuring customers feel supported, informed and delighted at every stage of their journey. What you will have We're looking for someone who is passionate about delivering outstanding customer service and eager to build a successful career in new homes sales. Essential Skills & Attributes A positive, enthusiastic and proactive approach. Excellent verbal and written communication skills. Strong organisational abilities and attention to detail. Confidence in dealing with customers, partners and colleagues. Ability to work well within a team and build strong relationships. A solution-focused mindset with the resilience to overcome challenges. Full UK Driving Licence. Desirable Experience in a customer-facing or sales environment (not essential - full training provided). What's in it for you A structured career pathway with clear progression for successful trainees. Award-winning training and development, ensuring you are fully supported throughout your journey. A collaborative, people-focused culture where your ideas and contributions are valued. The chance to work for a business with strong roots on the Isle of Man and a long-standing reputation for quality and excellence. Employee benefits including competitive salary & commission, car allowance, private medical insurance, life assurance, and career development opportunities. The pride of helping customers find their dream home while delivering a truly 5-star experience. JBRP1_UKTJ
Dec 07, 2025
Full time
About Dandara Dandara is a long-established and award-winning housebuilder with deep roots on the Isle of Man. For over 30 years, we've built a reputation for quality, innovation and customer satisfaction, delivering thousands of homes and creating developments our communities are proud of. Our people are at the centre of our success, and we are committed to supporting their growth and development. We are now looking for a motivated and ambitious individual to join our Sales team as a Trainee New Home Sales Consultant. About the Role This is an ideal opportunity for someone looking to start a career in new homes sales. As a Trainee New Homes Sales Consultant, you will undergo a structured 12-month development programme designed to equip you with the knowledge, skills and confidence to become an expert in guiding customers through the exciting journey of buying a new home. There will be a need for weekend working so you'll work 5 days of the week on a rota with 2 days off on a rota. On successful completion of the programme, you will have the opportunity to progress into a full Sales Consultant position, taking on greater responsibility and playing a key role in delivering outstanding results across our developments. Reporting to the Head of Sales, you will play a key role in creating positive first impressions, delivering exceptional service, and supporting customers throughout the buying process. You will learn every stage of new homes sales - from initial enquiry through to reservation, conveyancing, home demonstration and handover. What you will do Training & Development Follow a structured 12-month trainee schedule, with regular 1:1 reviews to assess progress and identify development needs. Gain a comprehensive understanding of Dandara homes, construction processes, local market conditions, and unique selling points. Customer Experience & Sales Progression Provide a warm, professional welcome to all prospective customers, delivering a first-class customer experience from enquiry to completion. Proactively approach new prospects, maintain accurate visitor records and follow up all leads using our sophisticated CRM system. Learn the full conveyancing journey and support plot progression to ensure exchange deadlines are met. Take customer reservations, complete all associated paperwork accurately and efficiently, and ensure customers fully understand both the financial and legal aspects of their purchase. Stakeholder & Partner Liaison Build and maintain strong working relationships with advocates, estate agents, valuers, mortgage lenders and financial advisors. Compliance & Site Responsibilities Ensure full adherence to Dandara Health & Safety and Personal Safety policies. Ensure all visitors are aware of PPE requirements when entering construction areas. Participate in weekly sales-build meetings, collaborating closely with construction teams to support customer satisfaction and successful handovers. Customer Handover & Aftercare Complete home demonstration training and support with customer demonstrations. Deliver 5-star handover experiences, ensuring customers feel supported, informed and delighted at every stage of their journey. What you will have We're looking for someone who is passionate about delivering outstanding customer service and eager to build a successful career in new homes sales. Essential Skills & Attributes A positive, enthusiastic and proactive approach. Excellent verbal and written communication skills. Strong organisational abilities and attention to detail. Confidence in dealing with customers, partners and colleagues. Ability to work well within a team and build strong relationships. A solution-focused mindset with the resilience to overcome challenges. Full UK Driving Licence. Desirable Experience in a customer-facing or sales environment (not essential - full training provided). What's in it for you A structured career pathway with clear progression for successful trainees. Award-winning training and development, ensuring you are fully supported throughout your journey. A collaborative, people-focused culture where your ideas and contributions are valued. The chance to work for a business with strong roots on the Isle of Man and a long-standing reputation for quality and excellence. Employee benefits including competitive salary & commission, car allowance, private medical insurance, life assurance, and career development opportunities. The pride of helping customers find their dream home while delivering a truly 5-star experience. JBRP1_UKTJ
Job Title: Dynamics 365 Business Central Functional Consultant Location: Specify: Hybrid / Remote / Onsite + City Employment Type: Full-time Permanent About the Role: We are looking for a Dynamics 365 Business Central Functional Consultant to join our growing team at Partner Name . As a trusted Microsoft Partner, we deliver high-quality solutions to clients across multiple industries. You will play a key role in implementing and optimizing Business Central for our customers, ensuring projects are delivered on time and to the highest standard. Key Responsibilities: Work with clients to gather requirements, analyze business processes, and design solutions in D365 Business Central. Configure and customize BC to meet client needs, ensuring best practices and compliance. Support full project lifecycle: workshops, documentation, configuration, testing, training, and go-live. Collaborate with technical teams for integrations and extensions. Provide ongoing support and advisory services to clients post-implementation. Maintain strong relationships with clients and act as a trusted advisor. Required Skills & Experience: 3+ years experience with Dynamics NAV / D365 Business Central. Strong understanding of core BC modules (Finance, Inventory, Sales, Purchasing). Experience in requirements gathering and solution design. Excellent communication and stakeholder management skills. Ability to manage multiple projects and priorities. Desirable: Exposure to manufacturing, warehousing, or supply chain processes. Knowledge of Power Platform and integrations. Previous experience working for a Microsoft Partner. Familiarity with Agile methodologies. What We Offer: Competitive salary and benefits. Opportunity to work on diverse projects across industries. Professional development and Microsoft certifications. Collaborative, supportive team environment.
Dec 07, 2025
Full time
Job Title: Dynamics 365 Business Central Functional Consultant Location: Specify: Hybrid / Remote / Onsite + City Employment Type: Full-time Permanent About the Role: We are looking for a Dynamics 365 Business Central Functional Consultant to join our growing team at Partner Name . As a trusted Microsoft Partner, we deliver high-quality solutions to clients across multiple industries. You will play a key role in implementing and optimizing Business Central for our customers, ensuring projects are delivered on time and to the highest standard. Key Responsibilities: Work with clients to gather requirements, analyze business processes, and design solutions in D365 Business Central. Configure and customize BC to meet client needs, ensuring best practices and compliance. Support full project lifecycle: workshops, documentation, configuration, testing, training, and go-live. Collaborate with technical teams for integrations and extensions. Provide ongoing support and advisory services to clients post-implementation. Maintain strong relationships with clients and act as a trusted advisor. Required Skills & Experience: 3+ years experience with Dynamics NAV / D365 Business Central. Strong understanding of core BC modules (Finance, Inventory, Sales, Purchasing). Experience in requirements gathering and solution design. Excellent communication and stakeholder management skills. Ability to manage multiple projects and priorities. Desirable: Exposure to manufacturing, warehousing, or supply chain processes. Knowledge of Power Platform and integrations. Previous experience working for a Microsoft Partner. Familiarity with Agile methodologies. What We Offer: Competitive salary and benefits. Opportunity to work on diverse projects across industries. Professional development and Microsoft certifications. Collaborative, supportive team environment.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set o click apply for full job details
Dec 07, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set o click apply for full job details
Teknikal Specialist Recruitment are now recruiting for a Plant Fitter Immediate Start! Do you have a proven track record as a plant fitter? Does working for a family run organisation interest you? Yes? We would like to hear from you! Our client are a national family run organisation, who have been established and trading successfully for well over 50 years. They have built a strong brand, a regular customer base within their industry and they are very successful and are now looking to hire a 2x Plant Fitters to join their Engineering Team. Interested? Keep reading. Your responsibilities a Plant Fitter: You will carry out fault diagnosis and repair Manual Handling Equipment and repair, maintain and inspect all plant equipment You will ensure servicing schedules are followed in accordance with the Manufacturers specifications. Inspect and service all vehicles, plant and equipment in line. Carry out Plant safety inspections in line with group fleet policy Maintain prepare and present vehicles for annual LOLOR testing Conduct daily duties in a safe working manner whilst adhering to (QHSE) obligations under the Health & Safety at work ACT 1974 and follow the code of safe working practice in the work place. Report any unsafe acts, hazards, defective equipment to your safety advisor and maintain a safe working environment at all times. You have technical skills / qualifications and a proven track record in the following: A City &Guilds Level 2 in mechanical engineering or an equivalent engineering qualification Heavy plant machinery such as Loading Shovels, Fork Lift Trucks, 360 excavators, Cherry pickers, Have a proven track record with Diesel Engines, Gearboxes and Braking systems & Generators Have a proven Pneumatic Welding, Hydraulics, Electrical Motors Possess personal basic engineering tool kit (Spanners, sockets, screwdrivers etc.). Ability to work on own initiative or as part of a team. A flexible approach. Ability to work under pressure and meet deadlines Proven Trach record with Welding / Fabrication. Good Communication Skills Salary & Benefits Flexible Shift Pattern, Pay £23-25 Per hour + Overtime Company Pension Progression & Development Good Team and Culture Regular Overtime If you are interested in this Plant Fitter vacancy and would like to be considered, for this role, then apply now as position will be filled soon. For more details you can contact Shimlan Choudhury at Teknikal. Refer a Friend and earn up-to £250 ask me how.
Dec 07, 2025
Full time
Teknikal Specialist Recruitment are now recruiting for a Plant Fitter Immediate Start! Do you have a proven track record as a plant fitter? Does working for a family run organisation interest you? Yes? We would like to hear from you! Our client are a national family run organisation, who have been established and trading successfully for well over 50 years. They have built a strong brand, a regular customer base within their industry and they are very successful and are now looking to hire a 2x Plant Fitters to join their Engineering Team. Interested? Keep reading. Your responsibilities a Plant Fitter: You will carry out fault diagnosis and repair Manual Handling Equipment and repair, maintain and inspect all plant equipment You will ensure servicing schedules are followed in accordance with the Manufacturers specifications. Inspect and service all vehicles, plant and equipment in line. Carry out Plant safety inspections in line with group fleet policy Maintain prepare and present vehicles for annual LOLOR testing Conduct daily duties in a safe working manner whilst adhering to (QHSE) obligations under the Health & Safety at work ACT 1974 and follow the code of safe working practice in the work place. Report any unsafe acts, hazards, defective equipment to your safety advisor and maintain a safe working environment at all times. You have technical skills / qualifications and a proven track record in the following: A City &Guilds Level 2 in mechanical engineering or an equivalent engineering qualification Heavy plant machinery such as Loading Shovels, Fork Lift Trucks, 360 excavators, Cherry pickers, Have a proven track record with Diesel Engines, Gearboxes and Braking systems & Generators Have a proven Pneumatic Welding, Hydraulics, Electrical Motors Possess personal basic engineering tool kit (Spanners, sockets, screwdrivers etc.). Ability to work on own initiative or as part of a team. A flexible approach. Ability to work under pressure and meet deadlines Proven Trach record with Welding / Fabrication. Good Communication Skills Salary & Benefits Flexible Shift Pattern, Pay £23-25 Per hour + Overtime Company Pension Progression & Development Good Team and Culture Regular Overtime If you are interested in this Plant Fitter vacancy and would like to be considered, for this role, then apply now as position will be filled soon. For more details you can contact Shimlan Choudhury at Teknikal. Refer a Friend and earn up-to £250 ask me how.
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Dec 07, 2025
Full time
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Dec 07, 2025
Full time
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Dec 07, 2025
Full time
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Customer Service Admin - German Speaking Your new company You'll be working for the customer service team at a global life sciences company based in the Bristol or Oxford office. You Must be able to confidently communicate in German for this role Duration: TBC while recruiting perm Your new role You will be a customer service advisor completing the following duties: Assist with processing admin orders and tasks such as proformas, account creation etc. Answer email enquiries or redirect where needed Maintain an accurate customer database and update details where needed Answer incoming calls (if you are less confident speaking in German this is negotiable) What you'll need to succeed Proficient Level of German, open to levels advanced to proficient. Experience in administrative or customer services is preferred. Industry experience is not required. Open to graduates with no office experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 07, 2025
Seasonal
Customer Service Admin - German Speaking Your new company You'll be working for the customer service team at a global life sciences company based in the Bristol or Oxford office. You Must be able to confidently communicate in German for this role Duration: TBC while recruiting perm Your new role You will be a customer service advisor completing the following duties: Assist with processing admin orders and tasks such as proformas, account creation etc. Answer email enquiries or redirect where needed Maintain an accurate customer database and update details where needed Answer incoming calls (if you are less confident speaking in German this is negotiable) What you'll need to succeed Proficient Level of German, open to levels advanced to proficient. Experience in administrative or customer services is preferred. Industry experience is not required. Open to graduates with no office experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Dec 07, 2025
Full time
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Senior Showroom Sales Advisor Bury St Edmunds £25,000-£27,000 (OTE £33,200) 37 hours per week, with 2 days off, this will include weekend working. Are you an experienced showroom sales professional with a passion for premium products and exceptional customer service? Our client's showroom is a destination for customers seeking inspiration, quality, and expert advice click apply for full job details
Dec 07, 2025
Full time
Senior Showroom Sales Advisor Bury St Edmunds £25,000-£27,000 (OTE £33,200) 37 hours per week, with 2 days off, this will include weekend working. Are you an experienced showroom sales professional with a passion for premium products and exceptional customer service? Our client's showroom is a destination for customers seeking inspiration, quality, and expert advice click apply for full job details
Product Specialist/Advisor Product Specialist/Advisor North Leeds £28,000 - £30,000 Your new company In this role, you will form part of the Customer Experience team and provide expert guidance on products that the business manufactures. You will also support the Regional Sales team with essential product information and assist in keeping product documentation and customer records accurate and up to date. Your ability to build strong relationships and communicate effectively across various channels will be key to maintaining a high level of support for both customers and colleagues. Your new role Provide product advice and commercial support via phone and emailDeliver tailored product training to customers and internal teams if and when requiredMaintain accurate product and customer informationIdentify and report quality issues to the relevant Quality ManagerStay informed about product developments through close collaboration with business groupsAssist in updating product documentation and online resourcesSupport the Regional Sales team with product-related information Essential Experience Working in a customer service office environment Ability to document calls accurately High level of communication skills to engage with internal and external customers If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 07, 2025
Full time
Product Specialist/Advisor Product Specialist/Advisor North Leeds £28,000 - £30,000 Your new company In this role, you will form part of the Customer Experience team and provide expert guidance on products that the business manufactures. You will also support the Regional Sales team with essential product information and assist in keeping product documentation and customer records accurate and up to date. Your ability to build strong relationships and communicate effectively across various channels will be key to maintaining a high level of support for both customers and colleagues. Your new role Provide product advice and commercial support via phone and emailDeliver tailored product training to customers and internal teams if and when requiredMaintain accurate product and customer informationIdentify and report quality issues to the relevant Quality ManagerStay informed about product developments through close collaboration with business groupsAssist in updating product documentation and online resourcesSupport the Regional Sales team with product-related information Essential Experience Working in a customer service office environment Ability to document calls accurately High level of communication skills to engage with internal and external customers If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
WE ARE 200 years of history. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers, and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range, and solutions, we enable the creation of inspirational homes, places, and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants, and the wider construction supply chain to build the face of Britain. We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably. We pride ourselves on leading for new, innovative, and sustainable products and solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a Safety Health & Environment Business Partner to come and join our team at Ibstock PLC Responsible for the following sites: Newcastle upon Tyne, Leicestershire, Nottingham, Newcastle under Lyme and Walsall Job Purpose: Responsible for providing strategic SH&E support to Ibstock Group and Senior Leadership Teams that is aligned to the Group SH&E strategy and action plan in place for the elimination of workplace accidents, ill health, Environmental compliance, and achievement of the 5-year plan. Possesses the skills to lead and manage relationships with senior management to deliver the requirements to implement the SH&E road map. Key Accountabilities To contribute to the development of the Group SH&E strategy as part of the SH&E team. Identifying opportunities and leading projects for the elimination of workplace accidents, ill health, and environmental compliance. To lead on SH&E projects for the continued development and improvement of the Integrated Management System. To lead SH&E projects making sure the project delivers the expected outcomes and benefits; be effective at planning, monitoring and reviewing and making sure the project is running on time and to budget. Co-ordinating work done by different people; be able to manage resources and deliver the correct outcome. To implement safety standards that meet the requirements of health and safety regulations and are to industry best practice. Coach senior leaders to ensure the appropriate level of focus is given to effective employee engagement through visible felt leadership. Ensure high levels of engagement and performance are in place through effective leadership, communication, recognition, inclusion and focus on employee health, safety and wellbeing. Creating and embedding a culture where change and continuous improvement is successfully managed through clear change principles, successful planning, effective engagement at all levels and realisation of key benefits from change activities To develop our policies, procedures, working standards and competence training to ensure compliance with statutory legislation, disseminating best practice. Support operational management and SH&E Advisors on the implementation of new initiatives and projects related to SH&E, providing suitable advice and assistance. Reviewing all environmental incidents, accidents, dangerous occurrences, safety concerns incidents and cases of occupational ill health, and identifying opportunities, implementing initiatives / campaigns to improve performance. Compile and analyse accident and incident statistics and produce monthly reports Support the embedding of sustainable behaviour and practises Providing cover for the SHE Business Partners during holiday or absences. Coaching the SH&E Co-ordinators to ensure day-to-day tasks are complete in line with site expectations. Performing monthly check in to track progress on objectives and coaching performance to ensure delivery. Deputising the Head of function where required. Provide monthly report by 5th working day to Head of Function on department performance as per the template provided. Knowledge, Skills and Experience Essential: NEBOSH Diploma, Environment Certificate Microsoft Word, Excel, Outlook and PowerPoint software. Good understanding of UK SH&E regulatory framework Management systems such as ISO14001, 9001 or 45001 and work with certification bodies Preparation of documents used for legal purposes such as SH&E policies, guidance notes, training packages, incident investigations etc Extensive experience in presenting and influencing at Senior level Extensive experience in project management, planning what work needs to be done, risks involved in a particular project and managing these risks; making sure the work is done to the right standard. Be able to motivate and encourage others; be decisive and able to work well under pressure; resolve conflicts and good at problem solving. Desirable Trained in project Management / Lead Trained in Root Cause Analyses (RCA) techniques Relevant Degree (desired) IOSH membership Certified auditor Think you can make a difference? WE ARE your future. More details: Full time, permanent role Competitive salary Car allowance Digicare+ Provided by Aviva 10% matched pension, administered by Legal and General 3x life insurance Share Save scheme eligibility Full access to Employee Assistance programme for self and family members Access to high street retail discounts platform - with access to discounts at Tesco, Asda, etc? Personal development and career progression opportunities Our commitment to diversity and inclusion? Excited about the role, but your experience or qualifications don't perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification. Here at Ibstock Plc we are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive, and authentic workplace. You may just be the right candidate for this role, or other future roles across the Ibstock Group. Ibstock Plc are committed and passionate about building a diverse environment. We are proud to be an Equal Opportunity employer. You will receive consideration for employment without regard to gender, gender identity or expression, sexual orientation, race, religion, national origin, disability, or age. JBRP1_UKTJ
Dec 07, 2025
Full time
WE ARE 200 years of history. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers, and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range, and solutions, we enable the creation of inspirational homes, places, and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants, and the wider construction supply chain to build the face of Britain. We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably. We pride ourselves on leading for new, innovative, and sustainable products and solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a Safety Health & Environment Business Partner to come and join our team at Ibstock PLC Responsible for the following sites: Newcastle upon Tyne, Leicestershire, Nottingham, Newcastle under Lyme and Walsall Job Purpose: Responsible for providing strategic SH&E support to Ibstock Group and Senior Leadership Teams that is aligned to the Group SH&E strategy and action plan in place for the elimination of workplace accidents, ill health, Environmental compliance, and achievement of the 5-year plan. Possesses the skills to lead and manage relationships with senior management to deliver the requirements to implement the SH&E road map. Key Accountabilities To contribute to the development of the Group SH&E strategy as part of the SH&E team. Identifying opportunities and leading projects for the elimination of workplace accidents, ill health, and environmental compliance. To lead on SH&E projects for the continued development and improvement of the Integrated Management System. To lead SH&E projects making sure the project delivers the expected outcomes and benefits; be effective at planning, monitoring and reviewing and making sure the project is running on time and to budget. Co-ordinating work done by different people; be able to manage resources and deliver the correct outcome. To implement safety standards that meet the requirements of health and safety regulations and are to industry best practice. Coach senior leaders to ensure the appropriate level of focus is given to effective employee engagement through visible felt leadership. Ensure high levels of engagement and performance are in place through effective leadership, communication, recognition, inclusion and focus on employee health, safety and wellbeing. Creating and embedding a culture where change and continuous improvement is successfully managed through clear change principles, successful planning, effective engagement at all levels and realisation of key benefits from change activities To develop our policies, procedures, working standards and competence training to ensure compliance with statutory legislation, disseminating best practice. Support operational management and SH&E Advisors on the implementation of new initiatives and projects related to SH&E, providing suitable advice and assistance. Reviewing all environmental incidents, accidents, dangerous occurrences, safety concerns incidents and cases of occupational ill health, and identifying opportunities, implementing initiatives / campaigns to improve performance. Compile and analyse accident and incident statistics and produce monthly reports Support the embedding of sustainable behaviour and practises Providing cover for the SHE Business Partners during holiday or absences. Coaching the SH&E Co-ordinators to ensure day-to-day tasks are complete in line with site expectations. Performing monthly check in to track progress on objectives and coaching performance to ensure delivery. Deputising the Head of function where required. Provide monthly report by 5th working day to Head of Function on department performance as per the template provided. Knowledge, Skills and Experience Essential: NEBOSH Diploma, Environment Certificate Microsoft Word, Excel, Outlook and PowerPoint software. Good understanding of UK SH&E regulatory framework Management systems such as ISO14001, 9001 or 45001 and work with certification bodies Preparation of documents used for legal purposes such as SH&E policies, guidance notes, training packages, incident investigations etc Extensive experience in presenting and influencing at Senior level Extensive experience in project management, planning what work needs to be done, risks involved in a particular project and managing these risks; making sure the work is done to the right standard. Be able to motivate and encourage others; be decisive and able to work well under pressure; resolve conflicts and good at problem solving. Desirable Trained in project Management / Lead Trained in Root Cause Analyses (RCA) techniques Relevant Degree (desired) IOSH membership Certified auditor Think you can make a difference? WE ARE your future. More details: Full time, permanent role Competitive salary Car allowance Digicare+ Provided by Aviva 10% matched pension, administered by Legal and General 3x life insurance Share Save scheme eligibility Full access to Employee Assistance programme for self and family members Access to high street retail discounts platform - with access to discounts at Tesco, Asda, etc? Personal development and career progression opportunities Our commitment to diversity and inclusion? Excited about the role, but your experience or qualifications don't perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification. Here at Ibstock Plc we are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive, and authentic workplace. You may just be the right candidate for this role, or other future roles across the Ibstock Group. Ibstock Plc are committed and passionate about building a diverse environment. We are proud to be an Equal Opportunity employer. You will receive consideration for employment without regard to gender, gender identity or expression, sexual orientation, race, religion, national origin, disability, or age. JBRP1_UKTJ
