Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Services Business Development (Issuers)Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build a?sustainable?economy where everyone can prosper. We support a wide range of digital payments choices, making transactions?secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary: Manager, Services Business Development (Issuing)
All About Us
Mastercard Services, the professional services arm of Mastercard, provides payments-focused consulting, marketing, information and risk management services to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance and establishes Mastercard's global thought-leadership pre-eminence.
All About The Role
As a Manager, Services Business Development, you will be responsible for driving growth and expanding the services portfolio by identifying new business opportunities and developing strategic partnerships with Issuers in the UK & Ireland. Key tasks include keeping abreast of market trends, building relationships with customers, crafting compelling services proposals, and leading negotiations to secure new contracts for Services. You will collaborate with cross-functional teams to drive and win new business opportunities that meet the needs of our Issuing customers in the UK&I. The role requires a background in business development, excellent communication and negotiation skills, and the ability to build and maintain relationships with key stakeholders internally and externally. A proven track record in managing complex deals to successful conclusion and delivering results in a fast-paced, dynamic environment is essential.
Key responsibilities include:
Identify and develop new services sales opportunities
Build and maintain strong relationships with new and existing customers
Identify the most critical aspects of a Client or market challenges and create clear problem statements to address
Leverage deep knowledge of the Services product portfolio to create customized and relevant proposals for clients addressing their unique business needs
Write well-structured and persuasive proposals for Clients
Develop effective working relationships with mid to senior level client management
Work closely internal stakeholders (e.g. Account Managers, Product Teams) to support divisional priorities amongst Issuing customers in the UK & Ireland market
Align efforts for sales success, including managing external and internal obstacles, as well as ensuring leadership alignment and building support
Education Required:
Bachelors degree in business or a related field required
MBA or relevant post graduate degree desirable, but not a requirement
All About You:
Experience working within the payments and/or banking industry desirable
Experience in consulting is considered a strong advantage
Experience in Sales & Business Development or strong interest in moving into a Sales role
Excellent verbal and written communication skills, ability to communicate at executive level
Problem solving skills
Ability to work in a team, as well as driving processes independently
Strong internal/external stakeholder management skills
Ability to multi-task in a fast-paced, deadline-driven environment
Advanced Word, Excel and PowerPoint skills
High Attention to detail
Strong commercial acumen
Knowledge of the UK Issuing space, key players and key trends
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercards security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercards guidelines.
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