Prescription Administrator

Our medical client is looking to recruit a Prescription Administrator to join their team. Working in a busy GP Surgery setting in Sutton Coldfield, you will work 30 hours per week - 6 hours per day (Monday to Friday) covering one of the following 2 shift options:

Option 1 - Fortnightly Shift Pattern:
Week 1: Monday - Friday 11:00-17:00 daily.
Week 2: Monday - Friday 08:30-14:30 daily.

OR

Option 2 - Monday - Thursday 09:00-15:00, Friday - 11:00-17:00.

You will also need some flexibility to be able to cover Holiday/Sickness cover as required.

Main Duties:

• Processing repeat prescriptions on a daily basis
• Dealing with prescription queries
• Validating a prescription request and preparing it for a doctor's authorisation
• Dealing with private medical examinations policies where required
• Maintaining computerised/manual records
• Telephone liaison with patients and other healthcare professionals
• Handling any payments and recording them
• Providing confidential and sympathetic reception services to patients and visitors
• Handling all administrative duties as required

Skills required:

• Ability to work independently, with high levels of concentration, working at pace
• Must have excellent communication skills, a friendly telephone manner and committed to deliver a high standard of customer service to patients
• Adhere to the need for strict confidentiality
• Accuracy and attention to detail is a must
• Being able to remain calm under pressure
• Self motivated
• Medical Terminology knowledge (desirable)
• Knowledge of handling data (desirable)
• Computer literacy with excellent keyboard skills

If you think that you have what it takes to work in a busy, challenging and pressurised environment and like working within a team, then please send me your CV.