IBA Account Handler - 6 Month FTC - Remote Your new company You'll be joining a dynamic and fast-growing specialist business within a wider leading UK group, known for its supportive culture, professional development opportunities and flexible approach to work. The organisation is proud of its inclusive environment, offering access to wellbeing programmes, study support, staff awards, community initiatives, and a range of benefits from medical insurance to generous pension contributions. Offices are energetic and collaborative, while still offering the balance employees need. Your new role As an IBA Account Handler, you will be responsible for managing a portfolio of client accounts across multiple brands. You'll oversee the full lifecycle of account handling including debt collection, cash allocation, credit control, claims and return-premium payments, and ensuring client ledgers remain accurate and up to date. You'll produce timely management information, liaise regularly with internal teams, resolve cash queries, monitor payments to brokers, and maintain clear and comprehensive records. What you'll need to succeed - Previous experience in an IBA or similar accounting role- Strong working knowledge of MS Office - Websure system experience advantageous - Excellent organisation, accuracy and attention to detail - Strong communication skills and confidence liaising with internal and external stakeholders - Ability to manage deadlines, resolve queries and maintain high standards of ledger control - A proactive approach to problem-solving and delivering results - Understanding of FCA client money requirements (desirable) What you'll get in return - Competitive salary and group annual bonus scheme- Remote Working - 10% employer pension contribution (with 5% employee input) - Private Medical Insurance & Life Assurance (x4 salary) - Group Income Protection - Generous annual leave entitlement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 23, 2026
Full time
IBA Account Handler - 6 Month FTC - Remote Your new company You'll be joining a dynamic and fast-growing specialist business within a wider leading UK group, known for its supportive culture, professional development opportunities and flexible approach to work. The organisation is proud of its inclusive environment, offering access to wellbeing programmes, study support, staff awards, community initiatives, and a range of benefits from medical insurance to generous pension contributions. Offices are energetic and collaborative, while still offering the balance employees need. Your new role As an IBA Account Handler, you will be responsible for managing a portfolio of client accounts across multiple brands. You'll oversee the full lifecycle of account handling including debt collection, cash allocation, credit control, claims and return-premium payments, and ensuring client ledgers remain accurate and up to date. You'll produce timely management information, liaise regularly with internal teams, resolve cash queries, monitor payments to brokers, and maintain clear and comprehensive records. What you'll need to succeed - Previous experience in an IBA or similar accounting role- Strong working knowledge of MS Office - Websure system experience advantageous - Excellent organisation, accuracy and attention to detail - Strong communication skills and confidence liaising with internal and external stakeholders - Ability to manage deadlines, resolve queries and maintain high standards of ledger control - A proactive approach to problem-solving and delivering results - Understanding of FCA client money requirements (desirable) What you'll get in return - Competitive salary and group annual bonus scheme- Remote Working - 10% employer pension contribution (with 5% employee input) - Private Medical Insurance & Life Assurance (x4 salary) - Group Income Protection - Generous annual leave entitlement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
IBA Account Handler Fully Remote London Market Cash allocations, reconciliations Your new company A well-established insurance brokerage operating within the London Market, with a strong focus on compliance, operational excellence and client service. The organisation has a dedicated IBA function supporting broking teams and market relationships and offers a fully remote working model. You will be working within a team of 6 reporting to the IBA Manager. Your new role You will join the business as an IBA Account Handler within the IBA Operations team, reporting to an IBA Team Leader. This role is responsible for the end-to-end delivery of IBA processes, ensuring accuracy, compliance and timely resolution of client and market transactions. You will manage your own portfolio of accounts and play a key role in cash allocations, reconciliations, credit control and query resolution, while supporting reporting and KPI analysis across the team. Key responsibilities include: Full responsibility for a range of IBA accounts, including credit control and statement production Liaising with brokers and technical teams to support collection activity Timely reconciliation and allocation of incoming receipts and outgoing payments Investigating discrepancies and following issues through to resolution Responding to client and market queries and managing incoming correspondence Chasing outstanding balances directly with clients and markets Maintaining accurate and up-to-date internal reporting systems Supporting daily, weekly and monthly KPI reporting Adhering to internal processes, procedures and regulatory requirements Managing electronic filing systems and shared mailboxes What you'll need to succeed Previous experience in an IBA, accounts or operational finance role within insurance Good working knowledge of London Market processes Understanding of CASS rules and FCA regulations Experience with cash allocation and reconciliations Strong communication skills, both written and verbal Highly organised with strong time management and prioritisation skills Ability to work independently and use initiative in a remote environment What you'll get in return Fully remote working arrangement Opportunity to work within a well-established and structured IBA function Exposure to London Market insurance operations Stable role with clear processes and responsibilities Supportive team environment with ongoing learning and development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 22, 2026
Full time
IBA Account Handler Fully Remote London Market Cash allocations, reconciliations Your new company A well-established insurance brokerage operating within the London Market, with a strong focus on compliance, operational excellence and client service. The organisation has a dedicated IBA function supporting broking teams and market relationships and offers a fully remote working model. You will be working within a team of 6 reporting to the IBA Manager. Your new role You will join the business as an IBA Account Handler within the IBA Operations team, reporting to an IBA Team Leader. This role is responsible for the end-to-end delivery of IBA processes, ensuring accuracy, compliance and timely resolution of client and market transactions. You will manage your own portfolio of accounts and play a key role in cash allocations, reconciliations, credit control and query resolution, while supporting reporting and KPI analysis across the team. Key responsibilities include: Full responsibility for a range of IBA accounts, including credit control and statement production Liaising with brokers and technical teams to support collection activity Timely reconciliation and allocation of incoming receipts and outgoing payments Investigating discrepancies and following issues through to resolution Responding to client and market queries and managing incoming correspondence Chasing outstanding balances directly with clients and markets Maintaining accurate and up-to-date internal reporting systems Supporting daily, weekly and monthly KPI reporting Adhering to internal processes, procedures and regulatory requirements Managing electronic filing systems and shared mailboxes What you'll need to succeed Previous experience in an IBA, accounts or operational finance role within insurance Good working knowledge of London Market processes Understanding of CASS rules and FCA regulations Experience with cash allocation and reconciliations Strong communication skills, both written and verbal Highly organised with strong time management and prioritisation skills Ability to work independently and use initiative in a remote environment What you'll get in return Fully remote working arrangement Opportunity to work within a well-established and structured IBA function Exposure to London Market insurance operations Stable role with clear processes and responsibilities Supportive team environment with ongoing learning and development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
IBA Account Handler Your new company An established and progressive insurance brokerage based in London, offering a hybrid working pattern (typically 2-3 days in the office). The business is recognised for its inclusive culture, strong focus on employee growth, and lively office environment. With an emphasis on flexibility, wellbeing, and long-term development, this is a place where you're encouraged to shape your role and build a career across a wider group. Your new role As an IBA Account Handler, you will oversee a portfolio of client accounts and manage all aspects of Insurance Broking Accounts (IBA) across multiple brands. Your responsibilities will include: Investigating and allocating cash Leading credit control activity and ensuring prompt debt collection Processing payments for claims and return premiums Producing accurate, timely MI reports Working with internal teams and external partners to resolve queries Preparing and issuing statements of account ️ Ensuring adherence to FCA CASS 5 Client Money Rules ️ Maintaining accurate ledgers and financial records Identifying potential bad debts and escalating where required Building strong working relationships to support financial performance This is a detail-focused, client-centric role where your financial expertise and communication skills will be essential. What you'll need to succeed Previous experience in an IBA role Strong MS Office capability Knowledge of Global XB (advantageous) Excellent written and verbal communication skills Ability to influence stakeholders and resolve issues effectively A proactive, resilient, and professional approach What you'll get in return Competitive salary 10% employer pension contribution (with 5% employee input) Generous annual leave allowance Private medical insurance Annual bonus scheme Discounts at major retailers, gyms, restaurants, and more ️ Access to wellbeing initiatives and career development support A vibrant, inclusive culture with regular social events and recognition programmes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 20, 2026
Full time
IBA Account Handler Your new company An established and progressive insurance brokerage based in London, offering a hybrid working pattern (typically 2-3 days in the office). The business is recognised for its inclusive culture, strong focus on employee growth, and lively office environment. With an emphasis on flexibility, wellbeing, and long-term development, this is a place where you're encouraged to shape your role and build a career across a wider group. Your new role As an IBA Account Handler, you will oversee a portfolio of client accounts and manage all aspects of Insurance Broking Accounts (IBA) across multiple brands. Your responsibilities will include: Investigating and allocating cash Leading credit control activity and ensuring prompt debt collection Processing payments for claims and return premiums Producing accurate, timely MI reports Working with internal teams and external partners to resolve queries Preparing and issuing statements of account ️ Ensuring adherence to FCA CASS 5 Client Money Rules ️ Maintaining accurate ledgers and financial records Identifying potential bad debts and escalating where required Building strong working relationships to support financial performance This is a detail-focused, client-centric role where your financial expertise and communication skills will be essential. What you'll need to succeed Previous experience in an IBA role Strong MS Office capability Knowledge of Global XB (advantageous) Excellent written and verbal communication skills Ability to influence stakeholders and resolve issues effectively A proactive, resilient, and professional approach What you'll get in return Competitive salary 10% employer pension contribution (with 5% employee input) Generous annual leave allowance Private medical insurance Annual bonus scheme Discounts at major retailers, gyms, restaurants, and more ️ Access to wellbeing initiatives and career development support A vibrant, inclusive culture with regular social events and recognition programmes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
IBA Client Account Handler - Fully Remote Your new company A prominent specialist insurance broker based in London, celebrated for its energetic culture, flexible hybrid working model, and strong dedication to employee development. With a typical pattern of 2-3 days in the office, this organisation provides a dynamic environment where your expertise is recognised and your career progression is genuinely supported. Diversity, innovation, and collaboration sit at the core of their approach. Your new role As an IBA Client Account Handler, you will oversee a portfolio of client accounts across multiple brands, playing a key role in maintaining the financial integrity of the business. Your responsibilities will include: Investigating and allocating cash Leading credit control activity and ensuring prompt debt recovery Processing payments for claims and return premiums Producing accurate and timely management information (MI) Working closely with internal teams and external stakeholders to resolve queries ️ Ensuring full compliance with FCA CASS 5 Client Money Rules ️ Maintaining accurate and up-to-date accounting ledgers and records Building strong working relationships to support financial performance This is a hands-on, detail-driven role where your accuracy, resilience, and communication skills will be essential. What you'll need to succeed Proven experience in an IBA role or Credit Control in an insurance business Strong MS Office skills Knowledge of Global XB (preferred) Excellent communication and stakeholder management abilities A proactive, professional, and determined approach What you'll get in return Competitive salary Generous annual leave entitlement Private medical insurance Annual bonus scheme Discounts at major retailers, gyms, restaurants, and more ️ Access to wellbeing programmes and career development support A vibrant, inclusive culture with regular social events and recognition initiatives What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 20, 2026
Full time
IBA Client Account Handler - Fully Remote Your new company A prominent specialist insurance broker based in London, celebrated for its energetic culture, flexible hybrid working model, and strong dedication to employee development. With a typical pattern of 2-3 days in the office, this organisation provides a dynamic environment where your expertise is recognised and your career progression is genuinely supported. Diversity, innovation, and collaboration sit at the core of their approach. Your new role As an IBA Client Account Handler, you will oversee a portfolio of client accounts across multiple brands, playing a key role in maintaining the financial integrity of the business. Your responsibilities will include: Investigating and allocating cash Leading credit control activity and ensuring prompt debt recovery Processing payments for claims and return premiums Producing accurate and timely management information (MI) Working closely with internal teams and external stakeholders to resolve queries ️ Ensuring full compliance with FCA CASS 5 Client Money Rules ️ Maintaining accurate and up-to-date accounting ledgers and records Building strong working relationships to support financial performance This is a hands-on, detail-driven role where your accuracy, resilience, and communication skills will be essential. What you'll need to succeed Proven experience in an IBA role or Credit Control in an insurance business Strong MS Office skills Knowledge of Global XB (preferred) Excellent communication and stakeholder management abilities A proactive, professional, and determined approach What you'll get in return Competitive salary Generous annual leave entitlement Private medical insurance Annual bonus scheme Discounts at major retailers, gyms, restaurants, and more ️ Access to wellbeing programmes and career development support A vibrant, inclusive culture with regular social events and recognition initiatives What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
