1030 jobs found

ServiceNow Architect London (Hybrid) 6 Month Contract £600/day (Outside IR35) ServiceNow Architect needed with deep Telecoms domain experience including Telecommunications Service Management (TSM). 6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/June 2026. Hybrid Working - 2 days/week remote (WFH) + 3 days/week working from the office in London. Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: ServiceNow Architect with strong Telecommunications Service Management (TSM) experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM. Translating business requirements into technical blueprints + overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance + OSS/BSS integrations. Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory). Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript.

Our client is seeking a confident individual with some form of electronics knowledge to join their organisation in an Electronic Sales capacity, to develop existing, lapsed and new relationships. Annual salary is between 28,000 - 39,000. Hours of work will be Monday - Friday, 9.00am - 5.30pm. Duties: Actively and tenaciously seek out new business opportunities Prepare, submit, follow up and report on quotations Promptly respond to customer requests, in a professional and efficient manner Provide specialist technical back-up as product champion Account managing customers Benefits: Up to 39,000 basic salary Pension Private healthcare 20 days holiday plus bank holidays Experience: Sales and account management experience is desirable Experience, qualifications or good general knowledge of electronics Strong communication and negotiation skills Ability to learn new products quickly and effectively promote services A good team player Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

Paid Emails Work From Home Immediate Start - Earn Extra Money In Your Spare Time We are currently looking for members to start working online and from home - flexible hours. All you need is a smartphone, tablet or laptop to get involved. Opinion Groups UK could help you earn extra income to put towards whatever you like by completing Competitions, Offers, Games and Emails from some of the UK s top brands. Earn cash from paid emails, paid surveys, data entry, market research and more. Remote / Work from home Immediate start No experience needed Suitable for full time, part time, evening and weekend workers or anyone looking for temporary/extra income. No matter what your role, no previous experience is required to earn money for completing online tasks. Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. Also retired, unemployed, school leavers, students about to graduate and trainee apprenticeship. So whether you're an admin, PA, credit controller, receptionist, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - you'll be in great company. PLEASE NOTE - This position is to earn additional/temporary income, not to replace income of a full-time job. The amount of money you can earn depends on the offers you choose to complete. Click Apply Now to get started!

ROLE TITLE Helpline Advisor Reports to: Helpline Supervisor LOCATION Rotherham ROLE PURPOSE To have a customer-led' approach and support project/regulatory KPI's to ensure that all customer contacts are responded to in a positive and professional manner, in line with Client SLA's. To effectively record and distribute information relating to accidents and incidents and provide updates as required. To respond and reactively react to requests and process work in line with SLA's. ACCOUNTABILITIES As a key member of the client helpline, you will be responsible for delivering a best service that ensures customer and colleague requests are delivered and supports the delivery of agreed KPI's. The scope of this role includes, but is not limited to, the duties described below: Responsible to the General Manager for the provision of administrative support and the investigation into customer enquiries. Prompt and accurate process of incidents ensuring that circulation SLA's are met. Manages own workload and operates effectively and energetically as part of the wider team, contributing to the efficient resolution of all contacts whilst maintaining high levels of service to internal and external customers. Responsibilities Answer inbound telephone contacts promptly and professionally, delivering excellent customer service. Building rapport with clients and colleagues and promoting a professional image at all times in support of the companies and departmental values. Take personal ownership of queries and follow through to completion, including ensuring that the customer is satisfied with the outcome. Respond to customer emails Accurate and thorough recording of information on company IT systems. To ensure that you develop your capabilities through continual learning. To carry out additional/new duties to meet the needs of the business. Produce escalation alerts to a high and accurate standard ensuring key individuals within the business are kept informed. Follow agreed procedures, ensuring that standards are maintained. Act responsibly and respectfully. To make outbound calls to customers in order to request feedback on service delivery. To demonstrate a flexible approach and be adaptable to business needs. To understand your role and the role of others. To produce and deliver accurate data to the organisation. To respect and comply with the companies confidentiality policy. Provision of safe dig drawings in line with contractual requirements Monitoring of the central mailboxes including voice mail and email. Be comfortable in supporting the team's lone worker process during unsociable hours. PERSONAL QUALITIES AND EXPERIENCE Essential: Proven experience of working within a customer driven environment Ability to work to tight deadlines. Team player with ability to influence and negotiate Displays a confident and professional telephone manner IT literate. To embrace change and assist others. Excellent communication, written and interpersonal skills To promote and display a positive attitude. Desirable: A full driving license. A relevant customer service qualification e.g. ICS award, NVQ or similar. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Customer Success Manager Oxford Are you a senior client relationship professional who wants your work to genuinely matter? We're a fast-growing, award-winning Healthcare business based in Oxford - and our technology is already transforming how patients access care across the NHS. We're looking for an exceptional Customer Success Manager to join our Clinical Engagement team and take strategic ownership of a portfolio of high-value NHS accounts. This isn't your typical account management role. You'll be shaping the future of healthcare communication, working alongside passionate colleagues in a business that has retained its start-up energy whilst scaling to serve over 40 million patients across England, Scotland and Wales. The Role As a Customer Success Manager, you'll be a senior, strategic lead - building trusted partnerships with NHS clients, driving measurable growth, and ensuring every account delivers outstanding outcomes. You'll have line management responsibility for a talented team, and you'll collaborate across Marketing, Product and Business Development to maximise client value. Your key responsibilities will include: Building and maintaining senior stakeholder relationships with NHS clients, acting as a trusted advisor Developing and delivering strategic account plans with a focus on retention, growth, and ROI Proactively identifying upsell and expansion opportunities to support revenue targets Leading contract renewals with accurate forecasting and risk management Owning overall client health and satisfaction across your portfolio Coaching and developing your team, with structured performance reviews and development plans What We're Looking For Significant experience in Customer Success, Account Management, or a senior client-facing role, perhaps coming from a marketing agency as an Account Director/Senior Account Manager NHS or healthcare sector experience is a strong advantage Proven track record of driving account growth, renewals and retention Strong commercial acumen and strategic thinking Experience managing and developing team members Confident using data and insights to inform decisions Outstanding communication, relationship-building and presentation skills Above all, we're looking for someone who is proactive, accountable, positive, and a natural leader - someone who takes pride in their work and inspires others to do the same What's On Offer Permanent role, Oxford city centre (hybrid - minimum one day per week in office) 37.5 hours per week with flexible start/finish options 25 days annual leave + bank holidays, rising with length of service (up to 5 extra days) 5% employer pension contribution Private Medical Insurance Cycle to work scheme & Electric Vehicle salary sacrifice Employee Assistance Programme Incentive bonus scheme rewarding both commercial and non-commercial success A thorough onboarding programme and access to an extensive training library Recognised as a Great Place to Work certified employer

Job Title: HSE ADVISOR (HEALTH SAFETY ENVIRONMENTAL) Location: Leatherhead Salary: 43,290 per annum Sector: Gas Contractor - 12M FTC - Leatherhead office base - 43,290pa - May be opportunity to work remotely 1-2 days a week but will be mostly office based Job Title: QHSE Advisor Location: Leatherhead-Head Office Reports To: Health & Safety Manager PURPOSE: To provide technical and administrative health and safety support to the QHSE Department. NATURE & SCOPE: The Company Group is an established property maintenance and installation organisation, which specialises in providing gas central heating and hot and cold-water services to private, commercial landlords and industrial property owners. We also have various departments supplementing the facilities management requirements of our client's needs, including the adaption of bathroom and reactive maintenance works. ROLE SPECIFICATION: A key technical member of the Health and Safety team supporting the Group's business activities throughout the South East of England (and occasional nationwide travel). Have a working knowledge of the requirements of ISO 9001, ISO 14001 and ISO 45001 and to assist the Health and Safety team in the implementation of these standards throughout the Group. Ideally have a working knowledge of the refurbishment and/or facilities management industry which are the majority of the Company's activities. Carry out Site H&S and Environmental visits and undertake audits at our offices, client properties and our construction sites to monitor compliance and recommend corrective and preventative actions. Maintain an audit and inspection routine for all Company Plant, Equipment and Access equipment. Populate and maintain the Company QHSE records and databases as retrievable documents for audit requirements and the Company's monthly reporting procedures for the Directors and our Clients. Able to prepare Risk Assessments, Method Statements and Health and Safety Plans for all the business activities of the Group. Attend formal training courses in connection with the role as required, and pursue personal development courses. Prepare from established information and then deliver short training courses and Tool Box Talks for Operational Site personnel and office staff. Assist the HSE manager in the day-to day running of the QHSE Dept. The role requires strong organizational skills and initiative to prioritize your workload to meet the QHSE department's commitments and completion schedules. Any other duties that may reasonably be requested by the Health & Safety Manager to fulfil the QHSE department's activities for the Group. HEALTH AND SAFETY RESPONSIBILITIES: The QHSE Advisor will be part of the QHSE Team that supports The Company Group employer's duty to protect the health, safety and welfare of its employees and any other people who might be affected by its business activities. The Company Group must do whatever is reasonably practicable to achieve this. Therefore, making sure that workers and others are protected from anything that may cause harm, effectively controlling any risks to injury or health that could arise in the workplace. Employees shall work safely and not undertake any actions that adversely affect the safety of themselves and/or anyone affected by their actions as defined by the Health and Safety at Work Act. Co-operate with your Manager to make sure you get proper training and you understand and follow the company's health and safety policies. Observe any notices and instructions provided to an employee in respect of potential risks in their working environment. Comply with company policy and procedures in respect of correct use of PPE and any specific safety equipment issued to them. Take full responsibility to contact your Manager / head of Department of any health and safety incidents and substandard working practices which might affect safety of personnel including any near misses. Escalation of any issue should be direct to the QHSE department at Head Office. Report any injuries, strains or illnesses you suffer as a result of doing your job, your employer may need to change the way you work. Clearly communicate any Health and Safety information provided to you and ensure that it is fully understood by all other employees to whom it is relevant. QUALIFICATIONS, KNOWLEDGE, SKILLS AND EXPERIENCE: PROFESSIONAL QUALIFICATIONS NEBOSH General Certificate or NEBOSH Construction certificate (or willing to work towards either) Essential Minimum 5 GCSE's or equivalent, Grades A - C (including English & Math) Essential Level 5 Diploma in Occupational Health & Safety and above (or willing to work towards) Desirable City & Guilds Level 3 and above (or willing to work towards) Desirable Chartered Institute of Environmental Health level 2/3 and above (or willing to work towards) Desirable HEALTH & SAFETY INDUSTRY QUALIFICATIONS CITB Site Supervisor or Site Manager Essential CITB Scaffolder Inspector Desirable Fire Risk Assessment Certificate Desirable Asbestos Management Certificate Desirable PASMA - Scaffold Tower Certificate Desirable Confined Spaces Certificate Desirable Face Fit Masks Certificate Desirable First Aid at Work (1 or 3-Day) training achievement Desirable ACS Gas Qualification Desirable EXPERIENCE Minimum of 3 years' experience as a Health and Safety Practitioner. Essential Experience of high volume/high pressure work environments Desirable Experience of working in a multi-sited company Essential ISO Internal Auditor Desirable KNOWLEDGE and SKILLS Articulate and confident communication and customer service skills -in order to explain health and safety processes to a range of people and to give presentations to groups Essential Able to work alone as a self-starter and work within the requirements of a team Essential The ability to understand and analyse reporting systems' data and present it simply and accurately. Essential Ability to work professionally under pressure Essential Results focused - to see a project through to its successful completion Essential Full and valid driving licence. Essential If you feel as so this HSE Advisor role is suitable to your skillset - Please apply to this role here or email your CV directly to:

Sales and Customer Service Advisor Chorley £24,784.50 basic £33k OTE No weekends Think you can hold a conversation and hit a target? This could be the role for you. We're hiring a Sales and Customer Service Advisor for a busy, friendly team based in Chorley (PR7). It's a lead generation role - you'll be making outbound calls, qualifying prospects and passing warm leads through to the sales team. Full training is provided , so it's not about what you know on day one, it's about attitude, drive and the ability to communicate well. The OTE is £33k in your first year on a basic of £24,784.50 - and the bonus is uncapped, so the ceiling is yours to set. What you'll be doing - Sales and Customer Service Advisor: - Making outbound calls to potential customers and generating quality leads - Qualifying prospects and understanding their needs - Handing warm leads to the sales team for conversion - Keeping accurate records in the CRM - Hitting individual and team targets What we're looking for: - Some experience in outbound sales, telesales or lead generation (or strong customer service with the right attitude) - Good communicator - confident, clear and personable - Target-driven and motivated by earning - Organised, reliable and a team player What's on offer: - £24,784.50 basic salary - Uncapped bonuses - £33k OTE in year one - Full training and genuine career progression - Permanent, full-time role (37.5 hrs per week) - Monday-Thursday 09:20-18:30 Friday 09:00-15:00 - No weekends - Start date: 1st June 2026 If you're looking for a role where your effort directly affects your earnings, apply now.

Are you a confident communicator who enjoys helping customers and being part of a fantastic and supportive Team. We are looking for an outbound CRM advisor to join our Aftersales operation to help us to continue to develop and grow our business while delivering outstanding levels of customer satisfaction. In this role you will use our modern CRM systems to make effective outbound calls to customers, follow up on service reminders and ensure every customer has an amazing experience during their journey through our Porsche Centre. If you enjoy speaking to customers, being exceptionally organised and working in a fast paced and positive environment then we would be delighted to hear from you. More about the role. Making outbound calls to our customers using our CRM systems and data base. Following up on service reminders. Updating and managing our data base. Building positive relationships with our customers. Supporting our Aftersales Team to ensure we are delivering outstanding levels of customer satisfaction. What we are looking for. Friendly and confident telephone manner. Strong communication and organisational skills. Comfortable and confident using computer systems and spreadsheets. Positive attitude and a Team focused mindset. Previous customer service or call handling experience would be preferred but not essential. Why join us. A fantastic and supportive One Team environment. A company that truly values its people. A great opportunity to learn, develop and progress. Competitive salary / OTE and a great workplace culture. If you are looking for a role where you can speak with customers, stay organised and be part of a company that is genuinely great to work for then we look forward to hearing from you soon. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

We are seeking a proactive and empathetic Homeless Triage Officer to join our H ousing Options H team. You will act as the first point of contact for individuals and families at risk of homelessness , delivering timely advice, initial assessments, and early interventions to prevent homelessness wherever possible. Working within the framework of the Housing Act 1996 and Homelessness Reduction Act 2017 , you will play a key role in identifying housing needs, managing demand, and ensuring residents receive the right support at the earliest opportunity. Key Responsibilities Act as the first point of contact for homelessness enquiries via phone, face-to-face, and digital channels Conduct initial triage assessments to determine eligibility, priority need, and risk of homelessness Provide high-quality housing advice, including prevention options and available support services Identify safeguarding concerns and escalate cases appropriately Refer and signpost customers to relevant internal teams and external agencies Support early prevention work, including landlord negotiation and tenancy sustainment advice Maintain accurate case records and ensure compliance with statutory duties and internal procedures Work collaboratively with housing officers, support services, and partner agencies About You Experience working in housing, homelessness , or a related frontline advisory role Knowledge of homelessness legislation, particularly the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication and interpersonal skills, with the ability to engage sensitively with vulnerable individuals Ability to assess risk, prioritise cases, and make sound decisions under pressure Experience of safeguarding and working with vulnerable households Good IT skills and ability to maintain accurate records A proactive, solution-focused approach with strong organisational skills If you have the relevant skills then please apply today!

We are seeking an experienced and proactive Employee Relations Advisor to deliver a high-quality, customer-focused HR advisory service across the employee lifecycle. This role will support managers and employees on a wide range of employee relations matters while contributing to HR projects, organisational change initiatives, and continuous improvement activity. The successful candidate will provide practical, solutions-focused advice aligned with organisational policies, employment legislation, and best practice, helping to foster a positive and inclusive workplace culture. Key Responsibilities Act as a first point of contact for employee relations queries, providing timely and accurate HR advice to managers and employees. Conduct initial case assessments and triage employee relations matters, ensuring appropriate prioritisation and escalation where required. Advise and coach managers on a broad range of employee relations issues including disciplinary, grievance, performance management, sickness absence, capability, and conduct matters. Manage a varied employee relations caseload, ensuring cases are handled professionally, consistently, and in line with policy and employment legislation. Build effective working relationships with managers, employees, trade union representatives, and key stakeholders. Support organisational change programmes, restructures, consultations, and wider organisational development initiatives. Participate in HR and employee relations projects focused on continuous improvement and operational effectiveness. About You We are looking for a confident HR professional with experience providing operational HR and employee relations support within a fast-paced environment. Our client offers progression, development and a positive working environment and culture. You will have: Experience managing or supporting a range of employee relations casework including disciplinary, grievance, absence management, capability, redundancy, and organisational change matters. Knowledge of UK employment law and HR best practice. Experience advising and influencing managers at different levels of an organisation. Strong communication, relationship-building, and stakeholder management skills. The ability to manage competing priorities and work effectively under pressure. Excellent organisational skills and attention to detail. Confidence handling sensitive and confidential matters with professionalism and discretion. Strong IT and HR systems skills. Desirable Experience Experience working with trade unions, staff representatives, or collective consultation processes. Experience within the public sector, education, cultural, charitable, or not-for-profit environments. Knowledge of TUPE, organisational change, and job evaluation processes. Exposure to visa and sponsorship administration within UK immigration requirements. CIPD Level 5 qualification or working towards CIPD accreditation. We will contact you within 3 working days of your application, if you have been successful. We are unable to respond and give feedback on all applications.

Thrive Group are delighted to be working with our client based in Swindon who a looking to recruit a Service Advisor Lead on a permanent basis What you will be doing: Reporting Service Manager and Aftersales Manager, working within a fast paced, friendly team. Greet customers and provide them with a positive experience Arrange vehicle inspections and provide detailed reports to customers Explain recommended repairs and services to customers in a clear and understandable manner Provide accurate estimates for repairs and services Schedule appointments and manage the service department's calendar - Co-ordinate with Technicians to ensure timely completion of repairs What you will need to succeed: Previous experience as a service advisor is essential Strong communication and interpersonal skills Knowledge of automotive systems and repairs is a plus. Ability to multitask and prioritize tasks in a fast-paced environment. Proficient computer skills for data entry and record keeping. What you will receive in return: up to £36,000 pern annum Monday to Friday - 42.30 hours per week Generous holiday allowance Health and Wellbeing support service Team Member Discounts and incentives Free onsite Parking You can be sure of receiving the best quality training and development from manufacturers and Group staff. What you need to do next: If this position sounds of interest and you would like to be considered. Please email on uk or contact me on (phone number removed) to discuss further. Thrive group are acting as an employment agency with respect to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. PRMSTH

Are you an experienced New Homes Sales Advisor ready to take the next step in your career with a leading house builder in Northamptonshire? I am working on behalf of a team seeking a driven and commercially focused individual to take the lead on a high-performing consortium development with a proven track record of achieving 1-2 sales per week. Key Responsibilities: Take ownership of the sales operation on a busy, high-selling consortium development. Guide prospective buyers through the entire home-buying journey, from initial enquiry through to completion and handover. Conduct both in-person and virtual viewings, showcasing the quality, specification, and lifestyle of the development. Build strong relationships with customers, providing expert advice on available plots, pricing, incentives, and purchasing options. Manage the full sales process efficiently while delivering an exceptional customer experience at every stage. Work closely with the wider sales and site teams to maintain strong sales performance and achieve targets. Ensure the development and sales area are presented to the highest standard at all times. Qualifications & Experience: Minimum 2+ years' experience specifically within New Homes sales is essential. Previous experience heading up or taking lead responsibility for a development is required. Proven track record of delivering consistent sales performance within a fast-paced New Homes environment. Strong organisational, communication, and customer service skills. Must be available to work weekends as part of a 7-day sales operation. Why Apply? Opportunity to work with a well-established house builder on a flagship consortium site. Competitive salary and commission structure. Market-leading OTE with further bonus opportunities. Paid mileage. Career progression and development within a leading company in the property sector. Retainer offered for experienced New Homes candidates. For further information or to discuss your application, please contact Max at Fawkes & Reece London

Facilities Coordinator (MUST HAVE EXPERIENCE) Pay rate: 16.48 an hour Working days: Monday to friday Location: Camden Town Contract Type: Temporary 3 MONTHS What You'll Do: As our Facilities Coordinator, you will play a vital role in ensuring our housing facilities are maintained to the highest standards. Your responsibilities will include: Principle contact for Renovo, cheques and other all contractors coming into the Arlington Building. Building and maintaining strong Strategic relationships including meetings, KPIs, SLAs, contract review, and VFM. Liaison with internal partners including Care and Support, Finance, Development and Central Operations Lead on the property's Health and Safety and Fire Safety compliance Training and technical advisor for GMs, colleagues and in liaison with the central team Manage the facilities within Arlington. Review contract terms and contractor performance on a regular basis to ensure that a value for money, high standard service is consistently achieved. Negotiate new contracts with providers as appropriate Oversee the Health & Safety - Work Station Assessments within Arlington. Responsible for the security and key holding of office buildings. Assist in maintaining video security - Assist in arranging installations, maintenance and call out arrangements of Intruder alarms, fire alarms, access/security control systems within offices Implement security procedures regarding building, contents, and staff. Oversee contract security in conjunction with Security Company out of hours call out. Ensure that all tasks are log via the service now system, send reports when required on a monthly basis's. Arrange for office repairs and maintenance to be carried out to appropriate standard and regular annual servicing of appliances. Essential Knowledge, Skills and Experience Experience of working within the Housing or Facilities management sector. Educated to GCSE level or equivalent Good working knowledge of Microsoft Word, Excel and Outlook Good inter-personal skills The ability to coordinate and direct repair and cleaning teams Ability to work on own initiative work under pressure to meet deadlines and deliver projects on time i.e. office relocations - office moves or new offices open / closing Ability to be flexibility over working times as out of hour's cover will be required including evenings and weekends for project / building works Awareness and commitment to providing a customer focused service Build and maintain effective links with all Staff, Contractor and external Customers Health and Safety awareness Ability to work as part of a team and on own initiative Knowledge of current legislation, regulation and best practice and the ability to use this knowledge to develop staff and services . How to Apply: Please send your CV! Join us in creating a welcoming and well-maintained environment for our residents! Don't miss out on this chance to make a difference in Arlington. Apply today, and let's work together to make our facilities shine! We can't wait to meet you! Note: This is a temporary position based in Camden Town with competitive pay and the potential for future opportunities. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Apprenticeship Advisor/Administrator needed in London. Work from home. Competitive pay so pay on ad does not reflect real. 3 week role, ENH DBS needed. ASAP start. Making calls to learners to check on their progress and writing up summary notes of these meetings is the main part of this role. You will be trained on the structure of the calls. Ideally to have some experience in this field would be great, failing that some experience with apprenticeships or education. Other key responsibilities Arranging, preparing for, undertaking and documenting progress reviews the majority of these will be via Teams. Ensuring learner records are kept up to date Supporting and advising the apprentices and their line managers to ensure that they fully complete the requirements of the scheme Providing regular communication to learners regarding their programme of study Working with learning support and safeguarding teams to signpost learners where required. Ensuring key programme information is provided to learners. Helping ensure target retention and completion rates for apprenticeships are met Assisting with apprenticeship administration and queries Helping ensure all internal and external quality assurance requirements and documentation requirements are met within defined timescales Act as a point of contact for all programme queries from students, offering excellent customer service and issue resolution Work with appropriate stakeholders to support the successful on-boarding of new students: Interviewing learners and line managers as part of onboarding process Ensure learner records are kept up to date Ensure key information is sent to students as part of their enrolment to their educational programme Ensure apprenticeship students have access to a learning plan at the start of their programme Work with learning support and safeguarding teams to signpost learners where required Other ad hoc tasks as require Skills, experience & qualifications required - Essential Excellent communication and interpersonal skills, both written and verbal Proactive, resilient and ready to take on any task Customer-focused; driven to ensure learner satisfaction Lateral thinker with a logical approach to tasks and problems Self-motivated with a can do attitude Excellent organisational skills to meet deadlines Able to prioritise effectively and be able to juggle several tasks at the same time Work well within a team to solve problems collectively, making suggestions and using other people s ideas and advice Have a strong desire and capability to learn new skills and new technologies Strong working knowledge of Microsoft Office packages specifically Outlook, Excel & Access Experience of working in an office environment with several work based deadlines

We are currently looking for a Mortgage Advisor to join our clients, a nationally recognised Estate Agency, who are looking to add to their team in the Walderslade area The position will be based in Walderslade with leads provided from the Estate Agency team. Our clients are seeking either an experienced Mortgage Advisor or a Trainee with a minimum of CeMAP 1 The successful Mortgage Advisor will be offered: Basic Salary £22,000 - £28,000 Strong Commission structure OTE £40,000 - £70,000 Car allowance Great Progression Opportunities Guarantee Working hours: Full Time Monday - Friday and alternate Saturdays (with a lieu day provided) Mortgage Advisor requirements: Driven to achieve targets, with the ability to offer excellent customer service. Ability to deal with 1st appointments and subsequent sign-ups. Minimum CeMAP 1 Full UK Driving license. Responsibilities for the role of Mortgage Advisor: Liaising with Estate Agency staff to ensure effective referrals. Giving face-to-face advice to potential buyers in the branch Chasing potential leads and generating new business Providing a high level of service in line with compliance

Portfolio are partnering with a leading HR & Payroll technology business to recruit a Senior Payroll Advisor into their growing specialist Payroll Advisory team. This isn't a traditional payroll role. This is an opportunity for an experienced payroll professional to become the go-to escalation expert for complex payroll and software-related issues, supporting clients who rely on best-in-class payroll technology to keep their businesses running smoothly. You'll work at the intersection of payroll, software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers the chance to step into a more specialist, advisory-led position within a fast-growing and forward-thinking business. The Role As a Senior Payroll Advisor, you'll take ownership of complex payroll software and advisory cases, supporting clients with high-level technical and legislative queries while acting as an escalation point for the wider Payroll team. You'll be responsible for investigating issues thoroughly, identifying root causes, replicating software problems within a test environment, and working closely with internal teams to drive resolutions forward. This is a role where your payroll expertise genuinely makes an impact - not only for clients, but also in helping shape product improvements, system enhancements, and internal best practice. What You'll Be Doing Being the go-to escalation expert for complex payroll and software queries Investigating payroll issues, identifying root causes, and finding practical solutions Supporting clients with technical payroll guidance and system troubleshooting Working closely with Product and Technical teams to resolve software issues Replicating bugs in test environments and escalating where needed Advising on payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What We're Looking For Strong technical payroll knowledge with a solid understanding of UK payroll legislation Previous experience supporting payroll software or working within a payroll systems environment Confident understanding of HMRC reporting requirements and payroll compliance Experience troubleshooting payroll discrepancies and reconciling payroll data Strong analytical and problem-solving skills with exceptional attention to detail Ability to communicate confidently with clients, stakeholders, and internal teams Comfortable working in a fast-paced environment managing multiple priorities A naturally inquisitive mindset with the ability to investigate issues thoroughly and think commercially Experience within a bureau, outsourced payroll, or payroll software environment would be highly advantageous Why Join? This is an opportunity to join a business that's investing heavily in its Payroll division and building a specialist team of experts who genuinely influence the direction of the service and software offering. You'll be surrounded by experienced professionals, exposed to complex and varied payroll challenges, and given the opportunity to develop your technical expertise in a highly collaborative environment. Alongside a competitive salary, you'll also benefit from: 25 days holiday plus bank holidays & your birthday off Enhanced pension contributions with service Health Shield & Employee Assistance Programme Group life insurance On-site gym & discounted health club membership Cycle to Work scheme Travel loan scheme Retail, travel & lifestyle discounts Ongoing training, development & progression opportunities If you're ready to step beyond payroll processing and move into a more technical, consultative role where your expertise will genuinely add value, we'd love to hear from you. 51225EML INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.

Customer Service Representative - Temporary to Permanent Full-Time and part-time shifts available Office based in Bowthorpe and hybrid working after training Hours: 37.5 per week Shift Pattern: Five days per week, Monday to Sunday. Shifts are 8 hours (including a 30-minute unpaid break) scheduled between 08:00 and 20:00. Salary: £12.81 per hour The role will commence initially on a temporary basis then become permanent Please note: This position is subject to pre-employment screening, including a basic DBS check and two years of referencing. All screening must be completed prior to your start date, which may require adjustment if necessary. About the Role This role offers the opportunity to join a warm and friendly contact centre team focused on delivering exceptional customer service. You will support customers with telecare products and services that promote independence, safety and wellbeing. The role involves handling varied customer enquiries and creating meaningful conversations and long-term customer satisfaction. Key Responsibilities Manage inbound and outbound customer enquiries via phone, email and digital channels Provide detailed product information and tailored recommendations based on customer needs Build and maintain strong customer relationships to encourage loyalty and repeat business Identify and promote upgrade opportunities that enhance customer safety and independence Explain the value and benefits of new or upgraded products clearly and confidently Create quotations, process orders and manage timely follow-up activities Maintain accurate and compliant records within the CRM system Keep up-to-date with product updates, service changes and market trends Collaborate with colleagues across operations, marketing and customer service to support a seamless customer experience Contribute ideas and feedback to help identify improvement opportunities and customer needs Your Day-to-Day Will Include Engaging customers to resolve queries and offer appropriate product solutions Keeping accurate and timely records of all interactions and agreements Monitoring your sales pipeline and following up on outstanding leads Escalating complex or sensitive issues when required Ensuring compliance with internal policies, procedures and industry regulations Handling challenging conversations with professionalism and empathy Sharing insights, best practices and successes with the wider team About You The successful applicant with have strong communication skills, able to communicate by telephone and email. You will have strong empathy skills, listening and understanding the customers situation, need or issue. You enjoy listening and speaking with customers, understanding their needs and advising on the right solutions-whether they require a new system, an upgrade or reassurance. You work effectively across inbound and outbound activity to provide excellent customer service. Please apply online or contact Maxine, Isobelle or Andrea at Reed Norwich

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Management Director to manage one of our largest financial services clients, specifically their new flagship headquarters in London Canary Wharf, a building comprising of critical infrastructure and high-profile client facing areas which will go live in mid 2026. Leading up to go-live, the FM Director will be responsible for mobilising the FM services, working alongside the existing mobilisation team, and FM and engineering teams. The FM Director will be responsible for operational delivery and commercial performance, managing customer relationships and acting as a trusted advisor for our client and account leadership team for the UK&I portfolio. Key Tasks and Responsibilities Understand client objectives and business strategy and develop own strategic plans/objectives to meet these needs. Manage all CBRE service lines including soft and hard services, and hold overall responsibility for CBRE's services in the building being compliant with the contract and all relevant standards/regulations/legislation. Act as trusted partner and advisor to client and supporting cross regional alignment on best practice, strategy, risk mitigation and other operational deliverables. Ensure prompt and professional response to client escalations. Accountable for the successful and timely delivery of CBRE scope of work across all FM services for UKI sites. Ensure KPIs and SLAs are achieved, with particular focus on critical infrastructure and uptime. Interrogate performance metrics and use the data to manage effectively against the contract. Work with SMEs to understand, communicate and address risks, defects and issues. Ensure that the Innovation and Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client. Responsible for compliance to all QHSE and relevant company and client policies. Oversight and understanding of all our client's portfolio changes and Project works, to identify risks and opportunities, and assure themselves of effective implementation. This includes working with real estate to support portfolio changes. Accountable for timely and accurate financial planning and ongoing financial performance. Provide required client and company reporting in a timely manner. To facilitate cross-regional communication and be a member of the Senior Management Team in UKI. Provides leadership and management to direct reports and other relevant stakeholders. Ensure team development and training to ensure a competent and motivated team. To provide local oversight of vendor management activities, closely liaising with other CBRE stakeholders. To liaise and engage with external social & community committees as necessary, seeking to build and maintain excellent relationships and to act as a focal point of reference for corporate real estate services. To promote effective working relationships across all stakeholders, supporting the fully integrated model. To identify operational and commercial risks and opportunities, and effectively and taken any required actions. Education Educated to degree level or equivalent. Membership of a recognised professional institution. Project management experience within the building services and real estate sector. Skills Strong PC skills, MS Office Self-motivated and resourceful Excellent written and verbal communication skills. Strong organisational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. Knowledge Knowledge of hard and soft services, including critical engineering environments, loading bay management, facility management, workplace/community managers, etc. Knowledge of Smart FM / Intelligent Buildings, use cases, and their application in facilities management. Experience At least 10 years FM experience as a senior manager, ideally with a global organisation from the Financial and Professional Services sector. A successful track record of operating at a strategic level, building strong client relationships and delivery financial business target. Experience of managing fully integrated FM including hard and soft services. Experience of managing direct reports in a relevant environment. Customer services experience and the ability to communicate at all levels Proven account management experience, including full P&L responsibility. Aptitude Have a positive and proactive approach to work, able to work upon their own initiative and as part of a large account team. Willingness to provide on-call support out of hours and manage a 24x7 operational management capability with vendors. Self-motivated and goal-orientated with ability to prioritise own and other's workloads. Core Competencies Must be a team player who leads by example, committed to working in a quality and professional environment. Expected to take an active role in supporting other members of the account team. Ability to work under pressure and to strict timescales Role model CBRE RISE values Strong people management skills Strong PC skills, MS Office Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Pay: 13.80 per hour Location: Aberdeen (Hybrid - onsite training required) Contract: 4 weeks Hours: 9am-5pm (except 7 May: 6am-10pm) About the Role We are recruiting Contact Centre Assistants to support a customer service team in the heart of Aberdeen. This is a fantastic opportunity for individuals with customer service experience who enjoy handling enquiries, working independently, and providing clear and helpful information. You will act as the first point of contact for customer queries. Full training will be provided. Key Responsibilities Answer incoming calls via the Microsoft Contact Centre system. Use a provided Microsoft Form to guide responses to common enquiries. Escalate or pass on information to the team where required. Manage queries using Microsoft Teams and Outlook when not covered by the standard form. Provide accurate information in a calm, professional manner. Carry out general administrative duties as needed. Work independently and use initiative to resolve queries. What We're Looking For No formal qualifications are required. Instead, we're looking for candidates who can demonstrate: Experience in a customer-facing or call-handling role. Ability to work unsupervised and use sound judgement. Confidence in handling difficult or emergency situations professionally. Strong interpersonal skills; able to relate to people at all levels. Competence using standard ICT tools, especially Microsoft Office . Excellent communication and organisational skills. Work Arrangement Hybrid role : combination of working onsite in Aberdeen and working from home (subject to management approval). Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age