Your new company We're working with a leading national audit, tax, advisory, and consulting firm with a global reach and local expertise. As an independent member of one of the top 10 accounting networks in the world, our client has access to over 40,000 professionals across 140+ countries and 800+ offices. Committed to delivering high-quality, forward-thinking services that create lasting value, its people are at the heart of their success - fostering a collaborative, inclusive, and agile working environment where everyone is empowered to thrive. Your new role As a Corporate Tax Manager, you'll join our growing Tax team, working closely with Partners and Directors to deliver a mix of compliance and advisory services to a diverse client base. Your portfolio will include: Large and listed companies Multinational entities Family-owned businesses Not-for-profit organisations You'll oversee complex compliance work, manage client relationships, and lead on UK and cross-border tax projects. You'll also play a key role in business development initiatives and contribute to the growth of our Manchester office's tax offering.This is an excellent opportunity for an experienced Manager or an ambitious Assistant Manager ready to take the next step in their career. What you'll need to succeed CTA or equivalent qualification Significant experience in corporate tax and tax accounting across compliance and advisory projects Strong technical knowledge of UK corporate tax and an understanding of international tax matters Experience managing large and complex client portfolios Excellent communication and stakeholder management skills A passion for client service and a proactive approach to business development Leadership capabilities, including coaching and mentoring junior team members A collaborative mindset and ability to work across service lines and geographies What you'll get in return Genuine Hybrid working Career progression: Clear pathways and opportunities for advancement Private medical cover and 24/7 access to a virtual GP Six volunteering days per year Inclusive culture: A workplace where everyone is valued and can thrive Ongoing training and access to global knowledge network What you need to do now If you're interested in this Corporate Tax Manager role in Manchester City Centre, click 'apply now' to forward an up-to-date copy of your CV, or call Yasmin Vart on (phone number removed) to discuss it in more detail. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 22, 2026
Full time
Your new company We're working with a leading national audit, tax, advisory, and consulting firm with a global reach and local expertise. As an independent member of one of the top 10 accounting networks in the world, our client has access to over 40,000 professionals across 140+ countries and 800+ offices. Committed to delivering high-quality, forward-thinking services that create lasting value, its people are at the heart of their success - fostering a collaborative, inclusive, and agile working environment where everyone is empowered to thrive. Your new role As a Corporate Tax Manager, you'll join our growing Tax team, working closely with Partners and Directors to deliver a mix of compliance and advisory services to a diverse client base. Your portfolio will include: Large and listed companies Multinational entities Family-owned businesses Not-for-profit organisations You'll oversee complex compliance work, manage client relationships, and lead on UK and cross-border tax projects. You'll also play a key role in business development initiatives and contribute to the growth of our Manchester office's tax offering.This is an excellent opportunity for an experienced Manager or an ambitious Assistant Manager ready to take the next step in their career. What you'll need to succeed CTA or equivalent qualification Significant experience in corporate tax and tax accounting across compliance and advisory projects Strong technical knowledge of UK corporate tax and an understanding of international tax matters Experience managing large and complex client portfolios Excellent communication and stakeholder management skills A passion for client service and a proactive approach to business development Leadership capabilities, including coaching and mentoring junior team members A collaborative mindset and ability to work across service lines and geographies What you'll get in return Genuine Hybrid working Career progression: Clear pathways and opportunities for advancement Private medical cover and 24/7 access to a virtual GP Six volunteering days per year Inclusive culture: A workplace where everyone is valued and can thrive Ongoing training and access to global knowledge network What you need to do now If you're interested in this Corporate Tax Manager role in Manchester City Centre, click 'apply now' to forward an up-to-date copy of your CV, or call Yasmin Vart on (phone number removed) to discuss it in more detail. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
The Role The Technical System Administrators are responsible for the maintenance of the company's internal technical infrastructure. The role involves: • Managing, maintaining and upgrading enterprise server and storage hardware • Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) • Vulnerability management using scanning tools such as Nessus • Remediation / automation of software rollout using Ninite/PDQ • Configuring and monitoring of Anti-virus software & Mobile Device Management • Firewall/Switch management - Configuration, patching and upgrading • Administering Microsoft Active Directory, Exchange Server & Office 365 • Achieving recognised Cyber Security accreditation • Management of video conferencing • Management of enterprise level phone system • Monitoring and managing the availability and scalability of resources, including CPU usage, disk usage and storage systems including network troubleshooting • Continuously improving and keeping up with the IT business needs of the organisation • Configuring/Testing new hardware and software technologies • Actively resolving problems and issues with computer and server systems • International travel to audit data centres, oversee upgrades, verifying network and hardware suitability This position would suit a technically minded individual with a passion for exploring the latest software and hardware technologies. This role offers a fantastic opportunity to work alongside the Technical Operations team with the potential to take on additional responsibilities such as database administration, technical research and development and infrastructure engineering. About TPP TPP is a world-leader in Digital Health. From apps enabling patients to manage their own care to comprehensive hospital solutions, TPP delivers technology that connects everyone involved in healthcare delivery. For over twenty years, we have been applying the most advanced technology to provide a safe and secure environment to deliver care. Our aim is to improve access to healthcare data, making sure it is available whenever and wherever it is needed. We want to help people make the best use of that data, to empower clinicians and citizens, and to create the healthcare systems of the future. TPP has been consistently recognised as an outstanding graduate employer. Since 2017, we have consistently featured in The Job Crowds' "Top Company for Graduates to Work For", and were the overall winners for 2024 in addition to awards for 'Best Salary', 'Benefits' and 'Responsibility'. We have also been consistently named in the Times Top 100 Graduate Employers list. Salary and Benefits We will give you an excellent starting salary of £45,000 with outstanding annual pay reviews. Your salary will increase rapidly during your time at the company. You will also receive a range of benefits, including: • Fantastic holiday entitlement • Regular social events • Opportunities to travel internationally • Life insurance • BUPA Health, Dental and Travel cover • Pub Fridays • £300 birthday meal allowance To read what it's like to work at TPP and to see our full list of benefits, visit our website. Requirements • Achieved / Predicted 2:1 or above in a degree of any discipline or 1 year working in a 2nd Line IT Support role To apply, please visit our website. Successful candidates will usually be contacted within two weeks. Please be aware that applications will be kept on file for up to 12 months.
May 21, 2026
Full time
The Role The Technical System Administrators are responsible for the maintenance of the company's internal technical infrastructure. The role involves: • Managing, maintaining and upgrading enterprise server and storage hardware • Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) • Vulnerability management using scanning tools such as Nessus • Remediation / automation of software rollout using Ninite/PDQ • Configuring and monitoring of Anti-virus software & Mobile Device Management • Firewall/Switch management - Configuration, patching and upgrading • Administering Microsoft Active Directory, Exchange Server & Office 365 • Achieving recognised Cyber Security accreditation • Management of video conferencing • Management of enterprise level phone system • Monitoring and managing the availability and scalability of resources, including CPU usage, disk usage and storage systems including network troubleshooting • Continuously improving and keeping up with the IT business needs of the organisation • Configuring/Testing new hardware and software technologies • Actively resolving problems and issues with computer and server systems • International travel to audit data centres, oversee upgrades, verifying network and hardware suitability This position would suit a technically minded individual with a passion for exploring the latest software and hardware technologies. This role offers a fantastic opportunity to work alongside the Technical Operations team with the potential to take on additional responsibilities such as database administration, technical research and development and infrastructure engineering. About TPP TPP is a world-leader in Digital Health. From apps enabling patients to manage their own care to comprehensive hospital solutions, TPP delivers technology that connects everyone involved in healthcare delivery. For over twenty years, we have been applying the most advanced technology to provide a safe and secure environment to deliver care. Our aim is to improve access to healthcare data, making sure it is available whenever and wherever it is needed. We want to help people make the best use of that data, to empower clinicians and citizens, and to create the healthcare systems of the future. TPP has been consistently recognised as an outstanding graduate employer. Since 2017, we have consistently featured in The Job Crowds' "Top Company for Graduates to Work For", and were the overall winners for 2024 in addition to awards for 'Best Salary', 'Benefits' and 'Responsibility'. We have also been consistently named in the Times Top 100 Graduate Employers list. Salary and Benefits We will give you an excellent starting salary of £45,000 with outstanding annual pay reviews. Your salary will increase rapidly during your time at the company. You will also receive a range of benefits, including: • Fantastic holiday entitlement • Regular social events • Opportunities to travel internationally • Life insurance • BUPA Health, Dental and Travel cover • Pub Fridays • £300 birthday meal allowance To read what it's like to work at TPP and to see our full list of benefits, visit our website. Requirements • Achieved / Predicted 2:1 or above in a degree of any discipline or 1 year working in a 2nd Line IT Support role To apply, please visit our website. Successful candidates will usually be contacted within two weeks. Please be aware that applications will be kept on file for up to 12 months.
Audit Manager - North London Hybrid Working Fast Track to Senior Manager / Director Down-to-Earth Culture Competitive Are you an ambitious Audit Manager looking for faster progression, more ownership, and a genuinely supportive culture? Our client-a growing Top 100 practice with ex-Big 4 and Top 10 leaders-continues to win high-quality work and is now looking to appoint an Audit Manager in their North London office. This is an ideal opportunity for someone seeking rapid career acceleration, broad client exposure, and a team where you can genuinely leave work at the door at 5.30pm. Why This Firm? Hybrid working and genuine flexibility Clear fast track to Senior Manager / Director for the right person Growing portfolio of private SMEs and mid-market clients, plus occasional listed audits Leadership team made up of ex-Big 4 and Top 10 partners bringing in larger and more complex work Very down-to-earth, no-ego culture with real work-life balance Quality-focused environment with support and autonomy The Role As Audit Manager, you will take ownership of a varied portfolio and play a key role in the ongoing development of the audit function. Responsibilities include: Leading audits from planning through to completion Managing a portfolio of SME/mid-market clients and occasional listed audits Reviewing work and coaching a team of seniors and juniors Working closely with senior leadership on complex assignments Ensuring a high-quality, pragmatic audit approach Optional involvement in business development, networking and tenders for those aiming for partnership Supporting continuous improvement within the function About You You will be: ACA/ACCA qualified Experienced in leading audits and managing staff Comfortable working with SME clients and occasional listed work Ambitious, commercially aware and wanting progression Down-to-earth and aligned with a culture that values balance and professionalism This role suits managers coming from Top 10, mid-tier, or strong independent firms who want high-quality work without the bureaucracy. What's On Offer Competitive salary + benefits Hybrid working (2-3 days office) Genuine WLB with a 5.30 finish Defined progression to Senior Manager / Director Interesting, diverse and increasingly complex work Supportive leaders who invest in your development Apply Now If you're ready to step into a role offering progression, high-quality clients and a brilliant culture, we'd love to hear from you. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
May 20, 2026
Full time
Audit Manager - North London Hybrid Working Fast Track to Senior Manager / Director Down-to-Earth Culture Competitive Are you an ambitious Audit Manager looking for faster progression, more ownership, and a genuinely supportive culture? Our client-a growing Top 100 practice with ex-Big 4 and Top 10 leaders-continues to win high-quality work and is now looking to appoint an Audit Manager in their North London office. This is an ideal opportunity for someone seeking rapid career acceleration, broad client exposure, and a team where you can genuinely leave work at the door at 5.30pm. Why This Firm? Hybrid working and genuine flexibility Clear fast track to Senior Manager / Director for the right person Growing portfolio of private SMEs and mid-market clients, plus occasional listed audits Leadership team made up of ex-Big 4 and Top 10 partners bringing in larger and more complex work Very down-to-earth, no-ego culture with real work-life balance Quality-focused environment with support and autonomy The Role As Audit Manager, you will take ownership of a varied portfolio and play a key role in the ongoing development of the audit function. Responsibilities include: Leading audits from planning through to completion Managing a portfolio of SME/mid-market clients and occasional listed audits Reviewing work and coaching a team of seniors and juniors Working closely with senior leadership on complex assignments Ensuring a high-quality, pragmatic audit approach Optional involvement in business development, networking and tenders for those aiming for partnership Supporting continuous improvement within the function About You You will be: ACA/ACCA qualified Experienced in leading audits and managing staff Comfortable working with SME clients and occasional listed work Ambitious, commercially aware and wanting progression Down-to-earth and aligned with a culture that values balance and professionalism This role suits managers coming from Top 10, mid-tier, or strong independent firms who want high-quality work without the bureaucracy. What's On Offer Competitive salary + benefits Hybrid working (2-3 days office) Genuine WLB with a 5.30 finish Defined progression to Senior Manager / Director Interesting, diverse and increasingly complex work Supportive leaders who invest in your development Apply Now If you're ready to step into a role offering progression, high-quality clients and a brilliant culture, we'd love to hear from you. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Job Description About the role We are looking for an ambitious individual to join us in our new Birmingham office as an Internal Audit Manager and play a pivotal role in shaping its success. This is an exciting opportunity to be part of our West Midlands expansion. You will be joining a business that consistently demonstrates year-on-year growth and regularly wins audit clients from the Big 4 and Top 10. As we grow, our people-first culture remains central. We're committed to being a responsible business, supporting healthy people, communities, and the environment. From day one, you'll be trusted, empowered, and supported to reach your full potential through diverse, challenging work, interesting clients, and structured development - all within a collaborative, friendly, and high-performing environment. We work with clients across a broad range of the public sector and corporate sectors. Working with a broad portfolio of organisations, you will be looking beyond the core internal audit essentials and will be providing your clients with advice and sector best practice that will really help them deliver on their objectives. This role will suit an experienced Internal Audit professional and you will be encouraged to share ideas and will play a key role in our expanding audit team. As part of the role, you will be given the opportunity to continue to develop your broader management and business development skills. Your day to day responsibilities will include: Leading, planning and delivering a broad range of public sector and corporate internal audit engagements, reporting directly to our local Internal Audit Director Helping to develop our internal audit team, including coaching and mentoring staff to become accomplished risk and control specialists and business advisors, and playing a part in recruitment to further expand the team Monitoring budgets and agreeing fees for each assignment Managing client relationships and expectations, building strong relationships with your clients and ensuring that a quality service is delivered Contributing to business development activities in the sectors in which you operate About You To be considered for the role, you will have: CIA/ACA Qualification (or equivalent) Experience of managing a broad portfolio of audit clients across some or all of the public sector, wider not-for-profit and corporate sectors The ambition to be a great people manager who enjoys developing and coaching their team Excellent communication and interpersonal skills that enable you to build rapport with people at all levels Strong organisational skills, enthusiasm, with a systematic approach and the ability to work to deadlines A willingness to travel as required A collaborative, team-focused mindset, with a desire to contribute to the overall success of Bishop Fleming Why Bishop Fleming? Bishop Fleming is an award-winning and certified Great Place to Work provider of Audit, Accountancy, Tax and Advisory services in the South West and West Midlands. With a turnover of £48m, the firm saw growth of almost 15% over the last 12 months. Currently ranked fifth in the Accountancy Age Mid-Tier Power Index and is also the largest provider of audit services to multi-academy trusts in the academy sector. From owner-managed businesses, SMEs, and large businesses; to entrepreneurs and private individuals; Bishop Fleming offers full services across a diverse range of sectors. Bishop Fleming is also a member of Kreston Global, a global network of independent accounting firms in more than 100 countries. With 9 offices, over 49 partners, and over 500 people, we have the capability and capacity to meet our clients' needs. From owner-managed businesses to large businesses; to schools, not-for-profit and public sector organisations; and private clients we have the full-service expertise to advise our clients. If that's not enough, we offer a fantastic range of benefits including: 25 days holiday plus bank holidays Extra time off at Christmas - in addition to your annual leave entitlement, we close between Christmas and New Year A contributory Pension scheme Life assurance Simply Health cashback plan including access to 24/7 online GP service and counselling services Perkbox discounts and rewards platform with over 4,000 perks and discounts Social events with active social committees that plan internal and external events Numerous opportunities for development Please contact Grace Harris, Recruitment Advisor if you would like to discuss this opportunity further. We welcome applicants who would like the flexibility in their working arrangements, including part time working, which may help to accommodate parent or carer responsibilities, further studies and activities outside of work. We are committed to welcoming new people into an inclusive working environment, where everyone is given equal opportunity to reach their full potential. We support a culture where people are valued and treated fairly with respect and differences are understood and celebrated. The more varied our workforce, the broader the expertise within our business. The broader our expertise, the greater our chances of innovation and success. That's why we're committed to equality of opportunity, diversity and inclusion at every level. As part of our recruitment process and our commitment to maintaining a safe and compliant working environment, we carry out background checks on all successful applicants. These checks will include verification of references, confirmation of right to work in the UK, and, where applicable, a standard or enhanced Disclosure and Barring Service (DBS) check. Further details will be provided during the recruitment process.
May 19, 2026
Full time
Job Description About the role We are looking for an ambitious individual to join us in our new Birmingham office as an Internal Audit Manager and play a pivotal role in shaping its success. This is an exciting opportunity to be part of our West Midlands expansion. You will be joining a business that consistently demonstrates year-on-year growth and regularly wins audit clients from the Big 4 and Top 10. As we grow, our people-first culture remains central. We're committed to being a responsible business, supporting healthy people, communities, and the environment. From day one, you'll be trusted, empowered, and supported to reach your full potential through diverse, challenging work, interesting clients, and structured development - all within a collaborative, friendly, and high-performing environment. We work with clients across a broad range of the public sector and corporate sectors. Working with a broad portfolio of organisations, you will be looking beyond the core internal audit essentials and will be providing your clients with advice and sector best practice that will really help them deliver on their objectives. This role will suit an experienced Internal Audit professional and you will be encouraged to share ideas and will play a key role in our expanding audit team. As part of the role, you will be given the opportunity to continue to develop your broader management and business development skills. Your day to day responsibilities will include: Leading, planning and delivering a broad range of public sector and corporate internal audit engagements, reporting directly to our local Internal Audit Director Helping to develop our internal audit team, including coaching and mentoring staff to become accomplished risk and control specialists and business advisors, and playing a part in recruitment to further expand the team Monitoring budgets and agreeing fees for each assignment Managing client relationships and expectations, building strong relationships with your clients and ensuring that a quality service is delivered Contributing to business development activities in the sectors in which you operate About You To be considered for the role, you will have: CIA/ACA Qualification (or equivalent) Experience of managing a broad portfolio of audit clients across some or all of the public sector, wider not-for-profit and corporate sectors The ambition to be a great people manager who enjoys developing and coaching their team Excellent communication and interpersonal skills that enable you to build rapport with people at all levels Strong organisational skills, enthusiasm, with a systematic approach and the ability to work to deadlines A willingness to travel as required A collaborative, team-focused mindset, with a desire to contribute to the overall success of Bishop Fleming Why Bishop Fleming? Bishop Fleming is an award-winning and certified Great Place to Work provider of Audit, Accountancy, Tax and Advisory services in the South West and West Midlands. With a turnover of £48m, the firm saw growth of almost 15% over the last 12 months. Currently ranked fifth in the Accountancy Age Mid-Tier Power Index and is also the largest provider of audit services to multi-academy trusts in the academy sector. From owner-managed businesses, SMEs, and large businesses; to entrepreneurs and private individuals; Bishop Fleming offers full services across a diverse range of sectors. Bishop Fleming is also a member of Kreston Global, a global network of independent accounting firms in more than 100 countries. With 9 offices, over 49 partners, and over 500 people, we have the capability and capacity to meet our clients' needs. From owner-managed businesses to large businesses; to schools, not-for-profit and public sector organisations; and private clients we have the full-service expertise to advise our clients. If that's not enough, we offer a fantastic range of benefits including: 25 days holiday plus bank holidays Extra time off at Christmas - in addition to your annual leave entitlement, we close between Christmas and New Year A contributory Pension scheme Life assurance Simply Health cashback plan including access to 24/7 online GP service and counselling services Perkbox discounts and rewards platform with over 4,000 perks and discounts Social events with active social committees that plan internal and external events Numerous opportunities for development Please contact Grace Harris, Recruitment Advisor if you would like to discuss this opportunity further. We welcome applicants who would like the flexibility in their working arrangements, including part time working, which may help to accommodate parent or carer responsibilities, further studies and activities outside of work. We are committed to welcoming new people into an inclusive working environment, where everyone is given equal opportunity to reach their full potential. We support a culture where people are valued and treated fairly with respect and differences are understood and celebrated. The more varied our workforce, the broader the expertise within our business. The broader our expertise, the greater our chances of innovation and success. That's why we're committed to equality of opportunity, diversity and inclusion at every level. As part of our recruitment process and our commitment to maintaining a safe and compliant working environment, we carry out background checks on all successful applicants. These checks will include verification of references, confirmation of right to work in the UK, and, where applicable, a standard or enhanced Disclosure and Barring Service (DBS) check. Further details will be provided during the recruitment process.
Finance Director Designate Spalding, Lincolnshire £90,000 £110,000 + Benefits The Business This is a market-leading British business with more than three decades of heritage, operating from a world-class, purpose-built facility in Lincolnshire. It supplies some of the UK's largest retailers and has built its reputation on a genuine commitment to quality, innovation and sustainable operations. The business operates across two commercially distinct divisions. The first is established, operationally sophisticated and deeply embedded with its blue-chip retail partners - a genuine market leader in its sector. The second is where the next chapter is being written - a science-led platform with real commercial traction, developing specialist products a purpose-built, compliance-grade facility. Led by a founder-connected CEO who has been instrumental in building the business to where it is today, the company is at a genuine inflection point - strong foundations, serious infrastructure and clear ambition for what comes next. The Opportunity This is a newly structured senior finance role, created to bring greater commercial depth and strategic rigour to the finance function as the business enters its next phase of growth. Reporting directly to the CEO and with full board exposure, the Finance Director Designate will lead an established finance team and take ownership of everything from day-to-day financial management through to strategic planning, investment appraisal and stakeholder reporting. This is a genuine stepping-stone role - for the right person, the path to full FD is clear and intended. The business operates across two commercially distinct divisions, each with its own dynamics, investment profile and growth trajectory. The person coming into this role will need to get under the skin of both, and be as comfortable in a commercial conversation as a technical one. What You'll Be Responsible For Leading and developing the finance team, setting the standard for accuracy, pace and commercial thinking across the function. Owning the monthly management accounts, board reporting pack and all financial reporting obligations, ensuring the CEO and board have the quality of information they need to make good decisions. Driving the annual budgeting and forecasting process across both divisions, with a focus on meaningful variance analysis and forward-looking insight rather than retrospective reporting. Acting as the commercial finance partner to the CEO and senior leadership team - challenging assumptions, stress-testing plans and bringing financial clarity to strategic decisions. Managing relationships with the business's banking and debt partners, with a solid understanding of existing facilities and the discipline to manage covenant compliance and cash efficiently. Overseeing statutory reporting, audit, tax and compliance, working with external advisers where appropriate. Supporting the evaluation of capital investment decisions across both divisions, including business cases, returns analysis and post-investment review. What We're Looking For A qualified accountant (ACA, ACCA or CIMA) with a strong track record at Financial Controller or Head of Finance level, ready to take the next step into a board-facing FD role. Someone who has operated in a business of genuine complexity - ideally with manufacturing, food production, life sciences, FMCG or similarly operationally intensive experience, though this is not prescriptive. A natural communicator who can translate financial complexity into clear, confident narratives for a CEO and board audience, and who is comfortable being the most senior finance voice in the room. A hands-on leader who takes pride in the quality of their team's output and invests in developing the people around them. Someone with the commercial instinct to look beyond the numbers and contribute meaningfully to strategic conversations, not just report on them. Comfortable with ambiguity and energised by a business that is actively evolving, rather than one where the path is already clearly defined. Why This Role A genuine FD designate position with a clear and credible progression path, not an indefinite holding pattern. Direct access to a founder-connected CEO who is deeply invested in the business and expects his senior team to be equally engaged. A business with real heritage, serious infrastructure and two growth platforms - one established and market-leading, one pioneering and still being built. A Lincolnshire base with a leadership team that values presence and collaboration. £90,000 £110,000 depending on experience, plus a competitive benefits package. How to Apply This search is being managed on a confidential basis. To find out more or to register your interest, please contact the IFF team directly. The business will be revealed at the appropriate stage of the process to shortlisted candidates. About IFF Talent: Imagine a recruitment partner that doesn t stop at placing you in the perfect role - one that supports your personal and professional growth across your entire career journey. At IFF Talent, we believe recruitment should be relational, not transactional. Our slogan, " Beyond Recruitment" is our commitment to continue adding value long after the placement - whether you're hiring, exploring, or simply growing. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
May 19, 2026
Full time
Finance Director Designate Spalding, Lincolnshire £90,000 £110,000 + Benefits The Business This is a market-leading British business with more than three decades of heritage, operating from a world-class, purpose-built facility in Lincolnshire. It supplies some of the UK's largest retailers and has built its reputation on a genuine commitment to quality, innovation and sustainable operations. The business operates across two commercially distinct divisions. The first is established, operationally sophisticated and deeply embedded with its blue-chip retail partners - a genuine market leader in its sector. The second is where the next chapter is being written - a science-led platform with real commercial traction, developing specialist products a purpose-built, compliance-grade facility. Led by a founder-connected CEO who has been instrumental in building the business to where it is today, the company is at a genuine inflection point - strong foundations, serious infrastructure and clear ambition for what comes next. The Opportunity This is a newly structured senior finance role, created to bring greater commercial depth and strategic rigour to the finance function as the business enters its next phase of growth. Reporting directly to the CEO and with full board exposure, the Finance Director Designate will lead an established finance team and take ownership of everything from day-to-day financial management through to strategic planning, investment appraisal and stakeholder reporting. This is a genuine stepping-stone role - for the right person, the path to full FD is clear and intended. The business operates across two commercially distinct divisions, each with its own dynamics, investment profile and growth trajectory. The person coming into this role will need to get under the skin of both, and be as comfortable in a commercial conversation as a technical one. What You'll Be Responsible For Leading and developing the finance team, setting the standard for accuracy, pace and commercial thinking across the function. Owning the monthly management accounts, board reporting pack and all financial reporting obligations, ensuring the CEO and board have the quality of information they need to make good decisions. Driving the annual budgeting and forecasting process across both divisions, with a focus on meaningful variance analysis and forward-looking insight rather than retrospective reporting. Acting as the commercial finance partner to the CEO and senior leadership team - challenging assumptions, stress-testing plans and bringing financial clarity to strategic decisions. Managing relationships with the business's banking and debt partners, with a solid understanding of existing facilities and the discipline to manage covenant compliance and cash efficiently. Overseeing statutory reporting, audit, tax and compliance, working with external advisers where appropriate. Supporting the evaluation of capital investment decisions across both divisions, including business cases, returns analysis and post-investment review. What We're Looking For A qualified accountant (ACA, ACCA or CIMA) with a strong track record at Financial Controller or Head of Finance level, ready to take the next step into a board-facing FD role. Someone who has operated in a business of genuine complexity - ideally with manufacturing, food production, life sciences, FMCG or similarly operationally intensive experience, though this is not prescriptive. A natural communicator who can translate financial complexity into clear, confident narratives for a CEO and board audience, and who is comfortable being the most senior finance voice in the room. A hands-on leader who takes pride in the quality of their team's output and invests in developing the people around them. Someone with the commercial instinct to look beyond the numbers and contribute meaningfully to strategic conversations, not just report on them. Comfortable with ambiguity and energised by a business that is actively evolving, rather than one where the path is already clearly defined. Why This Role A genuine FD designate position with a clear and credible progression path, not an indefinite holding pattern. Direct access to a founder-connected CEO who is deeply invested in the business and expects his senior team to be equally engaged. A business with real heritage, serious infrastructure and two growth platforms - one established and market-leading, one pioneering and still being built. A Lincolnshire base with a leadership team that values presence and collaboration. £90,000 £110,000 depending on experience, plus a competitive benefits package. How to Apply This search is being managed on a confidential basis. To find out more or to register your interest, please contact the IFF team directly. The business will be revealed at the appropriate stage of the process to shortlisted candidates. About IFF Talent: Imagine a recruitment partner that doesn t stop at placing you in the perfect role - one that supports your personal and professional growth across your entire career journey. At IFF Talent, we believe recruitment should be relational, not transactional. Our slogan, " Beyond Recruitment" is our commitment to continue adding value long after the placement - whether you're hiring, exploring, or simply growing. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Financial Controller, South Bristol, £70-80K plus benefits Growing International SME Future FD Opportunity Hybrid We're partnering with an ambitious, growing SME to appoint a Financial Controller with a clear pathway to Finance Director.This is a high-impact role, not a "keep the lights on" position. You'll work closely with senior leadership, taking ownership of a multi-entity, international finance function while contributing to strategic decision-making and business growth. Key responsibilities Leading multi-entity reporting and financial controlOwning budgeting, forecasting, and commercial insightManaging tax, cash flow, and audit processesDriving improvements in systems, processes, and reporting About you ACA / ACCA / CIMA Qualified or equivalentEither moving from Top 10 into industry or progressing within an SMEStrong financial accounting skills with a commercial mindsetMotivated by progression to Finance Director Details Hybrid: 3 days on-siteOffice c.30 miles south of Bristol, close to Weston-Super-Mare, Clevedon, Portishead We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
May 19, 2026
Full time
Financial Controller, South Bristol, £70-80K plus benefits Growing International SME Future FD Opportunity Hybrid We're partnering with an ambitious, growing SME to appoint a Financial Controller with a clear pathway to Finance Director.This is a high-impact role, not a "keep the lights on" position. You'll work closely with senior leadership, taking ownership of a multi-entity, international finance function while contributing to strategic decision-making and business growth. Key responsibilities Leading multi-entity reporting and financial controlOwning budgeting, forecasting, and commercial insightManaging tax, cash flow, and audit processesDriving improvements in systems, processes, and reporting About you ACA / ACCA / CIMA Qualified or equivalentEither moving from Top 10 into industry or progressing within an SMEStrong financial accounting skills with a commercial mindsetMotivated by progression to Finance Director Details Hybrid: 3 days on-siteOffice c.30 miles south of Bristol, close to Weston-Super-Mare, Clevedon, Portishead We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
Associate/Associate Director, Sustainability Consultancy - IESVE , Breeam Position Summary: To jointly manage the sustainability team on a day-to-day basis, providing a quality service within the boundaries of our professional and commercial capabilities. The Associate/Associate Director should lead projects on behalf of the Sustainability group and manage delivery of the client's services to the highest of standard and on time. Responsibilities and authority: Day-to-day contact for the Location Directors, organising, and coordinating design team and client meetings discussing energy, sustainability, environmental and health & wellbeing topics. Specific focus on implementing client's Net Zero Carbon strategies, ideally leading the embodied carbon service-line. Assist the Sustainability Director to develop new business for Sustainability team by building relationships with existing and new clients, both internally and externally. Effectively manage the Sustainability team day to day, including ensuring effective forecasting, measuring of works in progress and driving office initiatives, as well as managing the Sustainability team resource. Effectively distribute project workload and liaise with technical and other support staff to ensure acceptable product delivery Act as a role model for the Sustainability Team. Attend business development events, conferences and other marketing activities. Carry out presentations to clients, take the initiative in organising and leading technical meetings. Liaise with and provide project focal point for clients and lead and/or support consultants to ensure that client interests are most effectively fulfilled Maximise staff effectiveness and improve efficiency by enhancing client relationships, improving internal systems and developing staff skills Interlink and work effectively with all others affecting or affected by your work Adopt a responsible attitude to project manage and actively undertake training and development of subordinate staff Ensure application and maintenance of all Quality System procedures Ensure documentation issued from client in respect of a project has been processed in accordance with all relevant procedures Manage multiple projects including organisation of trainee staff and project delivery to time and cost requirements Assist in the preparation of fee bids, proposals and interviews. Develop thought leadership and technical articles for industry publications. Undertake building environmental modelling, building physics, and sustainability models (energy, overheating, daylight/sunlight). Undertake preliminary concept design studies to influence building shape, form and function. Develop energy and sustainability strategies for diverse schemes. Comply with all security procedures and commercial in-confidence restrictions associated with work duties. Carry out all personal management duties including weekly recording of man-hour commitments to individual projects and reporting on a monthly basis particular project fee input information Undertake all other duties as may be required to assist in the fulfilment of the primary objectives of the Directors To ensure compliance with the IMS, by supporting the administration of the Internal Audit programme, corrective action and customer feedback registers JOB DESCRIPTION Education and Experience: Ideally a Chartered engineer or equivalent discipline, preferably Sustainable Design and Energy Experienced energy assessor able to develop, maintain and validate energy models using IES VE. Relevant accreditations (e.g. LCC, LCEA) Exposure to LCA/WLCA, Circular Economy, BREEAM, WELL, LEED etc. Knowledge and experience in implementation of planning policy sustainability requirements (including GLA requirements) Significant industry experience (typically 10 years or more), with demonstrated leadership experience (ideally 5 years). Experience of office and regional team management Specific skills, knowledge, competencies and training: Essential: Confident engaging with senior design team personnel and clients, including Developers, Owners,Investors and Occupiers. Experience in managing multiple, concurrent projects covering all aspects of sustainability in the built environment. Ability to lead from the front and by example. Excellent people skills to ensure staff engagement. Excellent communication skills Focus on quality and continuous improvement.
May 19, 2026
Full time
Associate/Associate Director, Sustainability Consultancy - IESVE , Breeam Position Summary: To jointly manage the sustainability team on a day-to-day basis, providing a quality service within the boundaries of our professional and commercial capabilities. The Associate/Associate Director should lead projects on behalf of the Sustainability group and manage delivery of the client's services to the highest of standard and on time. Responsibilities and authority: Day-to-day contact for the Location Directors, organising, and coordinating design team and client meetings discussing energy, sustainability, environmental and health & wellbeing topics. Specific focus on implementing client's Net Zero Carbon strategies, ideally leading the embodied carbon service-line. Assist the Sustainability Director to develop new business for Sustainability team by building relationships with existing and new clients, both internally and externally. Effectively manage the Sustainability team day to day, including ensuring effective forecasting, measuring of works in progress and driving office initiatives, as well as managing the Sustainability team resource. Effectively distribute project workload and liaise with technical and other support staff to ensure acceptable product delivery Act as a role model for the Sustainability Team. Attend business development events, conferences and other marketing activities. Carry out presentations to clients, take the initiative in organising and leading technical meetings. Liaise with and provide project focal point for clients and lead and/or support consultants to ensure that client interests are most effectively fulfilled Maximise staff effectiveness and improve efficiency by enhancing client relationships, improving internal systems and developing staff skills Interlink and work effectively with all others affecting or affected by your work Adopt a responsible attitude to project manage and actively undertake training and development of subordinate staff Ensure application and maintenance of all Quality System procedures Ensure documentation issued from client in respect of a project has been processed in accordance with all relevant procedures Manage multiple projects including organisation of trainee staff and project delivery to time and cost requirements Assist in the preparation of fee bids, proposals and interviews. Develop thought leadership and technical articles for industry publications. Undertake building environmental modelling, building physics, and sustainability models (energy, overheating, daylight/sunlight). Undertake preliminary concept design studies to influence building shape, form and function. Develop energy and sustainability strategies for diverse schemes. Comply with all security procedures and commercial in-confidence restrictions associated with work duties. Carry out all personal management duties including weekly recording of man-hour commitments to individual projects and reporting on a monthly basis particular project fee input information Undertake all other duties as may be required to assist in the fulfilment of the primary objectives of the Directors To ensure compliance with the IMS, by supporting the administration of the Internal Audit programme, corrective action and customer feedback registers JOB DESCRIPTION Education and Experience: Ideally a Chartered engineer or equivalent discipline, preferably Sustainable Design and Energy Experienced energy assessor able to develop, maintain and validate energy models using IES VE. Relevant accreditations (e.g. LCC, LCEA) Exposure to LCA/WLCA, Circular Economy, BREEAM, WELL, LEED etc. Knowledge and experience in implementation of planning policy sustainability requirements (including GLA requirements) Significant industry experience (typically 10 years or more), with demonstrated leadership experience (ideally 5 years). Experience of office and regional team management Specific skills, knowledge, competencies and training: Essential: Confident engaging with senior design team personnel and clients, including Developers, Owners,Investors and Occupiers. Experience in managing multiple, concurrent projects covering all aspects of sustainability in the built environment. Ability to lead from the front and by example. Excellent people skills to ensure staff engagement. Excellent communication skills Focus on quality and continuous improvement.
IT Support & Infrastructure Analyst - 35,000 - 45,000 (depending on experience) - On-Site (FTC) Overview We are looking for a capable IT Support & Infrastructure Analyst to join a busy, fast-moving technology team. This role is focused on delivering reliable, high-quality technical support across the organisation, ensuring users, systems, and infrastructure operate efficiently and securely. Alongside day-to-day support, you will also contribute to ongoing improvements, upgrades, and wider IT initiatives. Skills & Experience Strong background in IT support, with 5+ years' experience, including time spent in a 2nd Line Support / Service Desk environment Experience working within a professional services or corporate environment, supporting a user base with high service expectations Experience contributing to infrastructure projects such as upgrades, rollouts, or migrations Hands-on technical experience across Microsoft technologies (Microsoft 365, Windows 10/11, Windows Server) Knowledge of Active Directory, permissions, and user account administration Excellent troubleshooting skills with a structured, analytical approach Ability to manage a varied workload and prioritise effectively Flexible and adaptable, with a proactive approach to meeting deadlines Comfortable working both independently and within a collaborative team Strong communication skills with both technical and non-technical stakeholders Customer-focused mindset with a positive, solutions-driven attitude Willingness to work in an on-site environment, collaborating closely with end users and internal teams Availability for occasional travel as required by the role Willingness to undergo security and background screening in line with business requirements Education A solid educational background, including at least five GCSEs (or equivalent), including Maths and English Key Responsibilities This is a broad role covering support, administration, and continuous improvement across the IT estate. Support & Service Delivery Manage and resolve incidents and service requests via a ticketing system and RMM tools, both remotely and deskside Operate at a 2nd line level, taking ownership of more complex technical issues and escalations Provide ongoing support across Microsoft 365 (Exchange Online, Teams, SharePoint) Troubleshoot issues within Windows 11 and Windows Server 2019/2022 environments Build, configure, and maintain end-user devices, including laptops, using MDM tools such as Intune Applications & Platforms Support and administer a Document and Email Management System (iManage preferred, or equivalent DMS platforms) Provide support for key applications, including: o Print management solutions (Uniflow, FlowMatrix) o Email security platforms (Mimecast) o Secure file transfer solutions (Egress) Security & Access Management Support and maintain Multi-Factor Authentication (MFA) solutions such as Cisco DUO and Microsoft Authenticator Assist with secure access technologies, including SASE platforms (e.g. Check Point Harmony) Contribute to security monitoring, incident response, and remediation activities Infrastructure & Networking Assist with the administration of firewalls, particularly Cisco Meraki Support and maintain network infrastructure, including switches and wireless access points Carry out proactive monitoring of systems and infrastructure to ensure performance and uptime Projects & Continuous Improvement Support delivery of IT infrastructure and system improvement projects Identify opportunities to enhance systems, processes, and user experience Produce and maintain technical documentation and knowledge base materials Compliance & Security Ensure IT practices align with Cyber Essentials and ISO27001 standards Assist with internal and external audits Support reporting and investigation of information security incidents Personal Attributes Friendly and approachable with a strong service ethic Well-organised with excellent attention to detail Reliable and accountable, with a sense of ownership Enthusiastic and keen to continuously develop Adecco is acting as an Employment Agency. We are proud to be an equal opportunities employer. We are on the client's supplier list for this role.
May 18, 2026
Full time
IT Support & Infrastructure Analyst - 35,000 - 45,000 (depending on experience) - On-Site (FTC) Overview We are looking for a capable IT Support & Infrastructure Analyst to join a busy, fast-moving technology team. This role is focused on delivering reliable, high-quality technical support across the organisation, ensuring users, systems, and infrastructure operate efficiently and securely. Alongside day-to-day support, you will also contribute to ongoing improvements, upgrades, and wider IT initiatives. Skills & Experience Strong background in IT support, with 5+ years' experience, including time spent in a 2nd Line Support / Service Desk environment Experience working within a professional services or corporate environment, supporting a user base with high service expectations Experience contributing to infrastructure projects such as upgrades, rollouts, or migrations Hands-on technical experience across Microsoft technologies (Microsoft 365, Windows 10/11, Windows Server) Knowledge of Active Directory, permissions, and user account administration Excellent troubleshooting skills with a structured, analytical approach Ability to manage a varied workload and prioritise effectively Flexible and adaptable, with a proactive approach to meeting deadlines Comfortable working both independently and within a collaborative team Strong communication skills with both technical and non-technical stakeholders Customer-focused mindset with a positive, solutions-driven attitude Willingness to work in an on-site environment, collaborating closely with end users and internal teams Availability for occasional travel as required by the role Willingness to undergo security and background screening in line with business requirements Education A solid educational background, including at least five GCSEs (or equivalent), including Maths and English Key Responsibilities This is a broad role covering support, administration, and continuous improvement across the IT estate. Support & Service Delivery Manage and resolve incidents and service requests via a ticketing system and RMM tools, both remotely and deskside Operate at a 2nd line level, taking ownership of more complex technical issues and escalations Provide ongoing support across Microsoft 365 (Exchange Online, Teams, SharePoint) Troubleshoot issues within Windows 11 and Windows Server 2019/2022 environments Build, configure, and maintain end-user devices, including laptops, using MDM tools such as Intune Applications & Platforms Support and administer a Document and Email Management System (iManage preferred, or equivalent DMS platforms) Provide support for key applications, including: o Print management solutions (Uniflow, FlowMatrix) o Email security platforms (Mimecast) o Secure file transfer solutions (Egress) Security & Access Management Support and maintain Multi-Factor Authentication (MFA) solutions such as Cisco DUO and Microsoft Authenticator Assist with secure access technologies, including SASE platforms (e.g. Check Point Harmony) Contribute to security monitoring, incident response, and remediation activities Infrastructure & Networking Assist with the administration of firewalls, particularly Cisco Meraki Support and maintain network infrastructure, including switches and wireless access points Carry out proactive monitoring of systems and infrastructure to ensure performance and uptime Projects & Continuous Improvement Support delivery of IT infrastructure and system improvement projects Identify opportunities to enhance systems, processes, and user experience Produce and maintain technical documentation and knowledge base materials Compliance & Security Ensure IT practices align with Cyber Essentials and ISO27001 standards Assist with internal and external audits Support reporting and investigation of information security incidents Personal Attributes Friendly and approachable with a strong service ethic Well-organised with excellent attention to detail Reliable and accountable, with a sense of ownership Enthusiastic and keen to continuously develop Adecco is acting as an Employment Agency. We are proud to be an equal opportunities employer. We are on the client's supplier list for this role.
We are exclusively recruiting for an experienced and highly organised Finance Manager to lead our client's Accounts team and ensure robust financial management and control across the business. This is a senior, hands-on role with responsibility for overseeing day-to-day financial operations while contributing strategically to the company's long-term objectives. We've recruited for this company for 16+ years and really enjoy recruiting for the Finance Director. The company has over a 100m turnover, they're very successful and expanding. As part of your role, you will manage a team of four (1 Supervisor and 3 Accounts staff) and work closely with Directors and Managers to ensure financial commitments are met, risks are controlled, and reporting is accurate and timely. Please find all the details below: Job title: Finance Manager Location: Ashford, Kent. This role is office based, but flexibility is available to attend appointments etc Hours: Monday-Friday, 8:30am-5pm Salary: 55,000- 65,000 DOE Reasons to work at our client: 22 days annual leave + Bank holidays Free parking A pivotal role within a growing and well-established business Opportunity to influence financial strategy and business performance Supportive leadership team and collaborative working environment Your duties and responsibilities would be: Strategic & Department Management Develop and deliver the annual strategic plan for the Accounts department Oversee the efficient running of the accounts function, ensuring high professional standards Identify financial and operational risks and implement mitigation plans Analyse supplier and business relationships to reduce costs and improve profitability Review ad-hoc contracts, renewals, insurance and associated financial data Stay up to date with industry practices and financial legislation Financial Management Prepare budgets and review with Managers and Directors Produce and maintain management accounts and supporting spreadsheets Compile and submit VAT returns, Company Annual Returns and National Statistics returns Ensure all statutory and non-statutory payments are accurate and submitted on time Maintain and control the Asset Register Submit monthly and quarterly financial returns to manufacturers Sales & Purchase Ledger Oversight Oversee Credit Control processes, review aged debt monthly and generate stop lists Step in to cover Credit Controller duties where required Oversee Purchase Ledger, ensuring reconciliations, allocations and payment runs are completed correctly and on time Authorise and code purchase invoices Management Accounts & Nominal Ledger Generate and review trial balances and balance sheet reconciliations Prepare and post journals including accruals, depreciation, and adjustments Produce, review, and distribute management accounts to strict deadlines Attend monthly management meetings and support managers with financial queries Payroll Prepare and oversee monthly payroll for approximately 270 employees using Moorepay Manage PAYE, NI, student loans, pensions, and benefits in kind Post payroll journals to the nominal ledger and ensure all payments are accurate Audit & Compliance Prepare statutory audit information and liaise with external auditors Attend audit review meetings and present findings to Directors and Shareholders Ensure full compliance with company policies and statutory requirements People Management Lead, motivate and develop the Accounts team Conduct performance reviews and support training and succession planning Manage recruitment, annual leave, and sickness to ensure adequate cover Ensure Health & Safety compliance across the department You'll be the ideal candidate for this role if you have the following: Proven experience in a senior finance or finance management role Strong knowledge of management accounts, payroll, VAT, and statutory reporting Confidence to manage people with excellent organisational and leadership skills Hands-on, proactive, and able to meet strict deadlines Strong attention to detail with the ability to work strategically Next steps: If you're excited about the opportunity and you have the relevant skills and experience above, please apply today. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Permanent Consultant). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 17, 2026
Full time
We are exclusively recruiting for an experienced and highly organised Finance Manager to lead our client's Accounts team and ensure robust financial management and control across the business. This is a senior, hands-on role with responsibility for overseeing day-to-day financial operations while contributing strategically to the company's long-term objectives. We've recruited for this company for 16+ years and really enjoy recruiting for the Finance Director. The company has over a 100m turnover, they're very successful and expanding. As part of your role, you will manage a team of four (1 Supervisor and 3 Accounts staff) and work closely with Directors and Managers to ensure financial commitments are met, risks are controlled, and reporting is accurate and timely. Please find all the details below: Job title: Finance Manager Location: Ashford, Kent. This role is office based, but flexibility is available to attend appointments etc Hours: Monday-Friday, 8:30am-5pm Salary: 55,000- 65,000 DOE Reasons to work at our client: 22 days annual leave + Bank holidays Free parking A pivotal role within a growing and well-established business Opportunity to influence financial strategy and business performance Supportive leadership team and collaborative working environment Your duties and responsibilities would be: Strategic & Department Management Develop and deliver the annual strategic plan for the Accounts department Oversee the efficient running of the accounts function, ensuring high professional standards Identify financial and operational risks and implement mitigation plans Analyse supplier and business relationships to reduce costs and improve profitability Review ad-hoc contracts, renewals, insurance and associated financial data Stay up to date with industry practices and financial legislation Financial Management Prepare budgets and review with Managers and Directors Produce and maintain management accounts and supporting spreadsheets Compile and submit VAT returns, Company Annual Returns and National Statistics returns Ensure all statutory and non-statutory payments are accurate and submitted on time Maintain and control the Asset Register Submit monthly and quarterly financial returns to manufacturers Sales & Purchase Ledger Oversight Oversee Credit Control processes, review aged debt monthly and generate stop lists Step in to cover Credit Controller duties where required Oversee Purchase Ledger, ensuring reconciliations, allocations and payment runs are completed correctly and on time Authorise and code purchase invoices Management Accounts & Nominal Ledger Generate and review trial balances and balance sheet reconciliations Prepare and post journals including accruals, depreciation, and adjustments Produce, review, and distribute management accounts to strict deadlines Attend monthly management meetings and support managers with financial queries Payroll Prepare and oversee monthly payroll for approximately 270 employees using Moorepay Manage PAYE, NI, student loans, pensions, and benefits in kind Post payroll journals to the nominal ledger and ensure all payments are accurate Audit & Compliance Prepare statutory audit information and liaise with external auditors Attend audit review meetings and present findings to Directors and Shareholders Ensure full compliance with company policies and statutory requirements People Management Lead, motivate and develop the Accounts team Conduct performance reviews and support training and succession planning Manage recruitment, annual leave, and sickness to ensure adequate cover Ensure Health & Safety compliance across the department You'll be the ideal candidate for this role if you have the following: Proven experience in a senior finance or finance management role Strong knowledge of management accounts, payroll, VAT, and statutory reporting Confidence to manage people with excellent organisational and leadership skills Hands-on, proactive, and able to meet strict deadlines Strong attention to detail with the ability to work strategically Next steps: If you're excited about the opportunity and you have the relevant skills and experience above, please apply today. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Permanent Consultant). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you a School Finance Officer looking for temporary work opportunities in the Merseyside area? Are you a School Finance Officer looking for a new temporary opportunity? If so, look no further! Tradewind Recruitment are a leading education recruitment agency seeking a bank of Finance Officers to join our supply team for long-term and short-term roles in our Merseyside schools Positions Available: We are currently working on behalf of secondary school who require a Finance Officer for a 2-week role with an immediate start. However, if you would like something more long term and are open to temporary roles and you're flexible about when you work, we may have the role for you. Pay Rate: At Tradewind Recruitment, we recognise the value of our staff and offer competitive rates of pay. For the role of Finance Officer, depending on your experience and qualifications you can expect an hourly rate between 15- 17. Role Summary: We are seeking a proactive and experienced Senior Finance Officer to support the Director of Finance in the day-to-day financial management of the College. This pivotal role will ensure compliance with financial regulations, support audit requirements, and manage key financial operations including payroll, budget monitoring, and monthly reporting. Key Responsibilities: Strong financial management experience, ideally within education or the public sector Experience with payroll and accounting software Confident with preparing reports, handling audits, and working with multiple stakeholders A team leader with excellent attention to detail and the ability to meet deadlines Committed to delivering value for money and continuous improvement Benefits of working with us: Ongoing support from a dedicated consultant Virtual registration for a streamlined and efficient process Free access to 2,500 CPD courses and resources via The National College Online timesheets for easy and quick submission Top rates of pay, PAYE (no Umbrella companies) Opportunity to experience a range of placements in schools local to you Flexible work to suit your schedule, with daily supply and long-term options The essentials: To join us and be successful as a school Finance Officer, you will need to: Experience as a School Finance Officer Enhanced DBS Disclosure, Overseas Police Clearances (if applicable) and professional reference checks CV must cover the last 10 years of employment history where possible Legal right to work in the UK If you're a School Finance Officer looking for an exciting new opportunity in Merseyside and would like to register with Tradewind Recruitment please apply now or for more information, contact Lizzie on (phone number removed) / (url removed)
Oct 07, 2025
Seasonal
Are you a School Finance Officer looking for temporary work opportunities in the Merseyside area? Are you a School Finance Officer looking for a new temporary opportunity? If so, look no further! Tradewind Recruitment are a leading education recruitment agency seeking a bank of Finance Officers to join our supply team for long-term and short-term roles in our Merseyside schools Positions Available: We are currently working on behalf of secondary school who require a Finance Officer for a 2-week role with an immediate start. However, if you would like something more long term and are open to temporary roles and you're flexible about when you work, we may have the role for you. Pay Rate: At Tradewind Recruitment, we recognise the value of our staff and offer competitive rates of pay. For the role of Finance Officer, depending on your experience and qualifications you can expect an hourly rate between 15- 17. Role Summary: We are seeking a proactive and experienced Senior Finance Officer to support the Director of Finance in the day-to-day financial management of the College. This pivotal role will ensure compliance with financial regulations, support audit requirements, and manage key financial operations including payroll, budget monitoring, and monthly reporting. Key Responsibilities: Strong financial management experience, ideally within education or the public sector Experience with payroll and accounting software Confident with preparing reports, handling audits, and working with multiple stakeholders A team leader with excellent attention to detail and the ability to meet deadlines Committed to delivering value for money and continuous improvement Benefits of working with us: Ongoing support from a dedicated consultant Virtual registration for a streamlined and efficient process Free access to 2,500 CPD courses and resources via The National College Online timesheets for easy and quick submission Top rates of pay, PAYE (no Umbrella companies) Opportunity to experience a range of placements in schools local to you Flexible work to suit your schedule, with daily supply and long-term options The essentials: To join us and be successful as a school Finance Officer, you will need to: Experience as a School Finance Officer Enhanced DBS Disclosure, Overseas Police Clearances (if applicable) and professional reference checks CV must cover the last 10 years of employment history where possible Legal right to work in the UK If you're a School Finance Officer looking for an exciting new opportunity in Merseyside and would like to register with Tradewind Recruitment please apply now or for more information, contact Lizzie on (phone number removed) / (url removed)
Our client are a leading manufacturer of precision parts for the aerospace industry. They are looking to add a dynamic Trade Compliance Manager to their team on a permanent basis. This would be a great fit for a meticulous individual who enjoys challenge and variety in their day to day. Trade Compliance Manager (ITAR) Permanent position Global manufacturer of precision components 10% matched pension, 25 days holiday & life assurance Relocation assistance This position requires significant experience with ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations and UK Customs Handling of Import & Export Freight (CHIEF) regulations. The Trade Compliance Manager will ensure that all trade compliance requirements are met, including managing the international shipping process, handling export and import documentation, and overseeing the use of licenses, exceptions, and exemptions. The role also involves conducting internal audits, providing internal training, developing and maintaining internal trade compliance processes and policies, and ensuring that compliance standards are consistently met.The Trade Compliance Manager will work closely with the Regional/Senior Trade Compliance Manager or Director to ensure the efficient and compliant operation of all trade activities at the site. KEY RESPONSIBILITIES: Comply with the Conduct Requirements and Export Compliance Manual/Handbook. Oversee trade compliance activities at the manufacturing location, ensuring full adherence to ITAR, EAR, UK Customs Handling of Import & Export Freight (CHIEF) regulations and other relevant export/import regulations. Maintain and enforce internal trade compliance processes and policies, ensuring they align with legal and regulatory requirements. Ensure the proper documentation is in place for international shipments, including Commercial Invoices, Customs Filings, Air Waybill (AWB),Ocean Waybill or Truck Waybill, export licenses, and any applicable exceptions or exemptions. Conduct regular internal audits of the site's trade compliance activities, identifying potential risks and implementing corrective actions as necessary. Provide internal training to site employees on trade compliance matters, ensuring they understand regulatory requirements and company policies. Develop and deliver training sessions to increase awareness of trade compliance practices across the site. Collaborate with the Regional/Senior Trade Compliance Manager or Director /DCM to develop and implement trade compliance procedures, controls, and best practices. Review and approve export and import documentation for accuracy and compliance with legal and company requirements. Manage and maintain export classification product matrix. Manage and maintain export licenses applications and management Work closely with internal teams (logistics, shipping, legal, etc.) to ensure the smooth processing of international shipments. Ensure compliance with all regulatory reporting requirements, including any needed filings for export licenses, customs clearance and recordkeeping. Responsible for Customs Duty Reduction Program such as Inward Processing Relief (IPR) Maintain and update site records to ensure compliance with internal policies and legal requirements. Monitor changes in export and import regulations and work with the leadership team to implement necessary changes to ensure continued compliance. Education/Experience: Bachelor's degree preferred and experience working in trade compliance Proven track record and experience in trade compliance, specifically with ITAR, EAR and UK Strategic Export Control List regulations. Experience working with the U.S. Department of State (ITAR) and the Department of Commerce (EAR) or equivalent. Knowledge of automated trade compliance systems and reporting platforms. Strong knowledge of UK Customs Handling of Import & Export Freight (CHIEF) regulations Strong knowledge of international shipping processes, including Commercial Invoices, Customs Clearance, Waybill (Air, Ocean or Truck), export/import licensing, and exception/exemption use. Experience conducting internal audits of trade compliance practices and implementing corrective actions. Ability to develop and deliver effective internal training programs on trade compliance topics. Experience in developing and implementing internal trade compliance processes, policies, and procedures. Familiarity with export licensing, export classification, and UK, EU, and U.S. Customs regulations. Strong problem-solving skills and the ability to make decisions under pressure. Ability to work independently and in a team Working Hours: Monday to Thursday 8am to 4:15pm Friday - 8am to 3pm Benefits 25 days annual leave plus bank holidays 10% matched pension 3x annual salary life assurance Profit related bonus scheme Please note this role will be site based and is subject to the International Traffic in Arms Regulations (ITAR) which requires the jobholder to obtain a UK Government Baseline Personnel Security Standard clearance .
Oct 06, 2025
Full time
Our client are a leading manufacturer of precision parts for the aerospace industry. They are looking to add a dynamic Trade Compliance Manager to their team on a permanent basis. This would be a great fit for a meticulous individual who enjoys challenge and variety in their day to day. Trade Compliance Manager (ITAR) Permanent position Global manufacturer of precision components 10% matched pension, 25 days holiday & life assurance Relocation assistance This position requires significant experience with ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations and UK Customs Handling of Import & Export Freight (CHIEF) regulations. The Trade Compliance Manager will ensure that all trade compliance requirements are met, including managing the international shipping process, handling export and import documentation, and overseeing the use of licenses, exceptions, and exemptions. The role also involves conducting internal audits, providing internal training, developing and maintaining internal trade compliance processes and policies, and ensuring that compliance standards are consistently met.The Trade Compliance Manager will work closely with the Regional/Senior Trade Compliance Manager or Director to ensure the efficient and compliant operation of all trade activities at the site. KEY RESPONSIBILITIES: Comply with the Conduct Requirements and Export Compliance Manual/Handbook. Oversee trade compliance activities at the manufacturing location, ensuring full adherence to ITAR, EAR, UK Customs Handling of Import & Export Freight (CHIEF) regulations and other relevant export/import regulations. Maintain and enforce internal trade compliance processes and policies, ensuring they align with legal and regulatory requirements. Ensure the proper documentation is in place for international shipments, including Commercial Invoices, Customs Filings, Air Waybill (AWB),Ocean Waybill or Truck Waybill, export licenses, and any applicable exceptions or exemptions. Conduct regular internal audits of the site's trade compliance activities, identifying potential risks and implementing corrective actions as necessary. Provide internal training to site employees on trade compliance matters, ensuring they understand regulatory requirements and company policies. Develop and deliver training sessions to increase awareness of trade compliance practices across the site. Collaborate with the Regional/Senior Trade Compliance Manager or Director /DCM to develop and implement trade compliance procedures, controls, and best practices. Review and approve export and import documentation for accuracy and compliance with legal and company requirements. Manage and maintain export classification product matrix. Manage and maintain export licenses applications and management Work closely with internal teams (logistics, shipping, legal, etc.) to ensure the smooth processing of international shipments. Ensure compliance with all regulatory reporting requirements, including any needed filings for export licenses, customs clearance and recordkeeping. Responsible for Customs Duty Reduction Program such as Inward Processing Relief (IPR) Maintain and update site records to ensure compliance with internal policies and legal requirements. Monitor changes in export and import regulations and work with the leadership team to implement necessary changes to ensure continued compliance. Education/Experience: Bachelor's degree preferred and experience working in trade compliance Proven track record and experience in trade compliance, specifically with ITAR, EAR and UK Strategic Export Control List regulations. Experience working with the U.S. Department of State (ITAR) and the Department of Commerce (EAR) or equivalent. Knowledge of automated trade compliance systems and reporting platforms. Strong knowledge of UK Customs Handling of Import & Export Freight (CHIEF) regulations Strong knowledge of international shipping processes, including Commercial Invoices, Customs Clearance, Waybill (Air, Ocean or Truck), export/import licensing, and exception/exemption use. Experience conducting internal audits of trade compliance practices and implementing corrective actions. Ability to develop and deliver effective internal training programs on trade compliance topics. Experience in developing and implementing internal trade compliance processes, policies, and procedures. Familiarity with export licensing, export classification, and UK, EU, and U.S. Customs regulations. Strong problem-solving skills and the ability to make decisions under pressure. Ability to work independently and in a team Working Hours: Monday to Thursday 8am to 4:15pm Friday - 8am to 3pm Benefits 25 days annual leave plus bank holidays 10% matched pension 3x annual salary life assurance Profit related bonus scheme Please note this role will be site based and is subject to the International Traffic in Arms Regulations (ITAR) which requires the jobholder to obtain a UK Government Baseline Personnel Security Standard clearance .
Residential Management Group (RMG)
Reading, Oxfordshire
We have a great career opportunity for a Property Manager with block/estate management experience, to join a large and organically growing market leading property managing agent. You'll be working alongside an experienced and supportive team of property management professionals. Where will you be located? A hybrid role - You'll be conveniently located to visit your developments in and around your portfolio in Cambridge, Reading, Slough and the surrounding areas. You will visit our Hoddesdon Head Office at least once a week. What are some of the tasks you will be doing as a Property Manager? You'll be managing an established residential portfolio of blocks and estates, utilising your sound knowledge of the Building Safety Act, the governance around property management and your experience of managing Higher Risk Buildings, complex developments and overseeing cladding remediation. You will Carry out and monitor services required, in line with the service level agreement with contractors and the terms of the lease. Construct the appropriate budget (for the Landlord to sign off) and monitor the collection of Service Charges to fund necessary works. Lead on meetings with the RMC Directors, Residents' Association and Developers etc. in line with the service level agreement and statutory requirements. Be aware of the Compliance, Health & Safety and M & E requirements of residential management, ensuring your sites are fully compliant. Ensure a fully documented audit trail for site visits and meetings, both formal and informal. Ensure maintenance is identified and carried out as promptly to reduce the risk of further damage. Review lease requirements for major works and ensure section 20 notices are served, all consultation procedures are followed, and a major works programme is in place. What are we looking for from you? Block/Estate Property Management experience in a previous Property Manager role ATPI qualification, or a willingness to achieve whilst in role The ability to interpret leases, service charge budgeting and associated legislation. Sound knowledge of the Building Safety Act, with experience of managing Higher Risk Buildings and complex sites. Great customer service skills and the ability to build and maintain key relationships, both internally and externally Good attention to detail, comfortable with using Microsoft Excel and picking out financial details Excellent organisational and time management skills A full UK driving licence and access to your own car What does RMG have offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive an excellent package of company benefits including: A 37.5 hour week, an annual bonus scheme, a cash car allowance of £4,320 per annum, plus 10p a mile on top of HMRC's advisory fuel rate (the rate is dependent upon the engine size and fuel type of your vehicle) 27 days holiday (increasing with length of service) plus all Bank Holidays, with the option to buy or sell up to 5 days annual leave each holiday year Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy, prescriptions and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications i.e. ATPI (up to 4 paid study days) Payment of annual professional subscriptions such as TPI/RICS Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of the Places for People Group, you will be entitled to a free gym membership at Places Leisure. You will have access to Our Place Rewards , where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Oct 01, 2025
Full time
We have a great career opportunity for a Property Manager with block/estate management experience, to join a large and organically growing market leading property managing agent. You'll be working alongside an experienced and supportive team of property management professionals. Where will you be located? A hybrid role - You'll be conveniently located to visit your developments in and around your portfolio in Cambridge, Reading, Slough and the surrounding areas. You will visit our Hoddesdon Head Office at least once a week. What are some of the tasks you will be doing as a Property Manager? You'll be managing an established residential portfolio of blocks and estates, utilising your sound knowledge of the Building Safety Act, the governance around property management and your experience of managing Higher Risk Buildings, complex developments and overseeing cladding remediation. You will Carry out and monitor services required, in line with the service level agreement with contractors and the terms of the lease. Construct the appropriate budget (for the Landlord to sign off) and monitor the collection of Service Charges to fund necessary works. Lead on meetings with the RMC Directors, Residents' Association and Developers etc. in line with the service level agreement and statutory requirements. Be aware of the Compliance, Health & Safety and M & E requirements of residential management, ensuring your sites are fully compliant. Ensure a fully documented audit trail for site visits and meetings, both formal and informal. Ensure maintenance is identified and carried out as promptly to reduce the risk of further damage. Review lease requirements for major works and ensure section 20 notices are served, all consultation procedures are followed, and a major works programme is in place. What are we looking for from you? Block/Estate Property Management experience in a previous Property Manager role ATPI qualification, or a willingness to achieve whilst in role The ability to interpret leases, service charge budgeting and associated legislation. Sound knowledge of the Building Safety Act, with experience of managing Higher Risk Buildings and complex sites. Great customer service skills and the ability to build and maintain key relationships, both internally and externally Good attention to detail, comfortable with using Microsoft Excel and picking out financial details Excellent organisational and time management skills A full UK driving licence and access to your own car What does RMG have offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive an excellent package of company benefits including: A 37.5 hour week, an annual bonus scheme, a cash car allowance of £4,320 per annum, plus 10p a mile on top of HMRC's advisory fuel rate (the rate is dependent upon the engine size and fuel type of your vehicle) 27 days holiday (increasing with length of service) plus all Bank Holidays, with the option to buy or sell up to 5 days annual leave each holiday year Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy, prescriptions and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications i.e. ATPI (up to 4 paid study days) Payment of annual professional subscriptions such as TPI/RICS Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of the Places for People Group, you will be entitled to a free gym membership at Places Leisure. You will have access to Our Place Rewards , where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action plans to ensure delivery of performance/KPI focus areas Works in close partnership with the client to understand their business and their strategic objectives, inspiring a culture of client-centricity to meet and exceed performance expectations Completes business critical reports on time and ensure this includes meaningful and relevant information and commentary. This includes the AMF, Contribution Report, Drill Sheet, Stoplight Report, and any client specific reports not completed by Client Services Leads a business culture where data protection, security and prevention of fraud is a top priority for all job roles within account areas, driving full operational compliance with all GECSP, HR and other policies and procedures Responsible for the health, safety and welfare of yourself, your team and surrounding colleagues. Work with your cluster VP to deliver all health & safety needs, promote a strong health and safety culture, demonstrate leadership and commitment with respect to the safety management system. Identify opportunities for continual improvement Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Fosters a working culture which is built on embracing diversity, respect and positivity, and has a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices Other duties as assigned. Main Job Requirements Education and Specific Training Bachelor's degree or equivalent experience in a call centre or business related field (e.g., management, sales) Work Experience Minimum 3 years' experience of complaint management in a regulated environment preferably Financial Service Minimum 2 years' experience of fraud management in a regulated financial services environment Experience of managing a large operation of 200+ people Experience of outsourcing preferable Special Certifications Lean Six Sigma certification at Green Belt level, preferred - Required Skills Technical Skills Comprehensive computer skills Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others Ability to use Excel's advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc., preferred Competencies and Specific Skills Achievement oriented Superior analytical ability Superior communication skills Robust and commercially balanced decision-making Flexibility Sound reasoning & judgement Excellent leadership and management skills Planning and organizing Lead by example / integrity Problem Solving Employee & Client satisfaction orientated Self-motivated and can motivate others Highly advanced team building skills Strategic and commercial thinker High levels of resilience and focus Coaching focus Advanced facilitation & presentation skills Advanced project management skills Advanced change management skills Advanced KPI knowledge and understanding Commercially astute Driven to succeed Continuous improvement mindset
Oct 01, 2025
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action plans to ensure delivery of performance/KPI focus areas Works in close partnership with the client to understand their business and their strategic objectives, inspiring a culture of client-centricity to meet and exceed performance expectations Completes business critical reports on time and ensure this includes meaningful and relevant information and commentary. This includes the AMF, Contribution Report, Drill Sheet, Stoplight Report, and any client specific reports not completed by Client Services Leads a business culture where data protection, security and prevention of fraud is a top priority for all job roles within account areas, driving full operational compliance with all GECSP, HR and other policies and procedures Responsible for the health, safety and welfare of yourself, your team and surrounding colleagues. Work with your cluster VP to deliver all health & safety needs, promote a strong health and safety culture, demonstrate leadership and commitment with respect to the safety management system. Identify opportunities for continual improvement Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Fosters a working culture which is built on embracing diversity, respect and positivity, and has a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices Other duties as assigned. Main Job Requirements Education and Specific Training Bachelor's degree or equivalent experience in a call centre or business related field (e.g., management, sales) Work Experience Minimum 3 years' experience of complaint management in a regulated environment preferably Financial Service Minimum 2 years' experience of fraud management in a regulated financial services environment Experience of managing a large operation of 200+ people Experience of outsourcing preferable Special Certifications Lean Six Sigma certification at Green Belt level, preferred - Required Skills Technical Skills Comprehensive computer skills Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others Ability to use Excel's advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc., preferred Competencies and Specific Skills Achievement oriented Superior analytical ability Superior communication skills Robust and commercially balanced decision-making Flexibility Sound reasoning & judgement Excellent leadership and management skills Planning and organizing Lead by example / integrity Problem Solving Employee & Client satisfaction orientated Self-motivated and can motivate others Highly advanced team building skills Strategic and commercial thinker High levels of resilience and focus Coaching focus Advanced facilitation & presentation skills Advanced project management skills Advanced change management skills Advanced KPI knowledge and understanding Commercially astute Driven to succeed Continuous improvement mindset
Are you a School Finance Officer looking for temporary work opportunities in the Merseyside area? Are you a School Finance Officer looking for a new temporary opportunity? If so, look no further! Tradewind Recruitment are a leading education recruitment agency seeking a bank of Finance Officers to join our supply team for long-term and short-term roles in our Merseyside schools Positions Available: We are currently working on behalf of secondary school who require a Finance Officer for a 2-week role with an immediate start. However, if you would like something more long term and are open to temporary roles and you're flexible about when you work, we may have the role for you. Pay Rate: At Tradewind Recruitment, we recognise the value of our staff and offer competitive rates of pay. For the role of Finance Officer, depending on your experience and qualifications you can expect an hourly rate between 15- 17. Role Summary: We are seeking a proactive and experienced Senior Finance Officer to support the Director of Finance in the day-to-day financial management of the College. This pivotal role will ensure compliance with financial regulations, support audit requirements, and manage key financial operations including payroll, budget monitoring, and monthly reporting. Key Responsibilities: Strong financial management experience, ideally within education or the public sector Experience with payroll and accounting software Confident with preparing reports, handling audits, and working with multiple stakeholders A team leader with excellent attention to detail and the ability to meet deadlines Committed to delivering value for money and continuous improvement Benefits of working with us: Ongoing support from a dedicated consultant Virtual registration for a streamlined and efficient process Free access to 2,500 CPD courses and resources via The National College Online timesheets for easy and quick submission Top rates of pay, PAYE (no Umbrella companies) Opportunity to experience a range of placements in schools local to you Flexible work to suit your schedule, with daily supply and long-term options The essentials: To join us and be successful as a school Finance Officer, you will need to: Experience as a School Finance Officer Enhanced DBS Disclosure, Overseas Police Clearances (if applicable) and professional reference checks CV must cover the last 10 years of employment history where possible Legal right to work in the UK If you're a School Finance Officer looking for an exciting new opportunity in Merseyside and would like to register with Tradewind Recruitment please apply now or for more information, contact Lizzie on (phone number removed) / (url removed)
Sep 21, 2025
Seasonal
Are you a School Finance Officer looking for temporary work opportunities in the Merseyside area? Are you a School Finance Officer looking for a new temporary opportunity? If so, look no further! Tradewind Recruitment are a leading education recruitment agency seeking a bank of Finance Officers to join our supply team for long-term and short-term roles in our Merseyside schools Positions Available: We are currently working on behalf of secondary school who require a Finance Officer for a 2-week role with an immediate start. However, if you would like something more long term and are open to temporary roles and you're flexible about when you work, we may have the role for you. Pay Rate: At Tradewind Recruitment, we recognise the value of our staff and offer competitive rates of pay. For the role of Finance Officer, depending on your experience and qualifications you can expect an hourly rate between 15- 17. Role Summary: We are seeking a proactive and experienced Senior Finance Officer to support the Director of Finance in the day-to-day financial management of the College. This pivotal role will ensure compliance with financial regulations, support audit requirements, and manage key financial operations including payroll, budget monitoring, and monthly reporting. Key Responsibilities: Strong financial management experience, ideally within education or the public sector Experience with payroll and accounting software Confident with preparing reports, handling audits, and working with multiple stakeholders A team leader with excellent attention to detail and the ability to meet deadlines Committed to delivering value for money and continuous improvement Benefits of working with us: Ongoing support from a dedicated consultant Virtual registration for a streamlined and efficient process Free access to 2,500 CPD courses and resources via The National College Online timesheets for easy and quick submission Top rates of pay, PAYE (no Umbrella companies) Opportunity to experience a range of placements in schools local to you Flexible work to suit your schedule, with daily supply and long-term options The essentials: To join us and be successful as a school Finance Officer, you will need to: Experience as a School Finance Officer Enhanced DBS Disclosure, Overseas Police Clearances (if applicable) and professional reference checks CV must cover the last 10 years of employment history where possible Legal right to work in the UK If you're a School Finance Officer looking for an exciting new opportunity in Merseyside and would like to register with Tradewind Recruitment please apply now or for more information, contact Lizzie on (phone number removed) / (url removed)