Location : Contracted to our Peterborough office with the flexibility for hybrid working Salary £40,000 - £45,000 depending on experience Full time: 37.5 hours per week Benefits : They want all employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring employees are paid fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Tuesday 16 June 2026. They may extend the closing date, however, please apply as soon as possible. Telephone interviews will be held week commencing 22 June and face to face interviews will be held in the Peterborough office week commencing 29 June 2026. No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Their vision is the day when everyone lives free from kidney disease. The IT operations manager will lead the day-to-day delivery of IT services, ensuring a reliable, secure and well-governed IT environment that enables colleagues to deliver the organisation s mission. The role will own operational service delivery, supplier and contract performance, infrastructure coordination, and operational cyber security controls. This is both a hands-on and leadership role, where you will work both independently and manage internal and external resources and partners to help support an ambitious long-term strategy. The successful candidate will have demonstrable experience of managing IT operations, service delivery and cyber security in a small-to-medium organisation. With a strong and practical understanding of Microsoft infrastructures, you will also have experience of managing outsourced service desk and technology partners. With excellent planning, prioritisation and communication skills, you will be able to translate technical issues and concepts into clear updates for non-technical colleagues and senior stakeholders. In addition, you will have strong incident management and problem-solving skills, including root-cause analysis. If you are interested in the position, please complete the online application form and submit together with your CV. They are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About the organisation: The organisation is a leading UK charity focused on funding research into the prevention, treatment and management of kidney disease. Their vision is the day when everyone lives free from kidney disease and for more than 60 years the research they fund has been making an impact. However, kidney disease is increasing, as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making their work more essential than ever. They work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. They collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years, they have invested more than £71 million into research. They lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, they also work closely with patients, ensuring their voice is heard and is at the centre of everything they do, from deciding which research to invest in to how they plan their priorities and their work across the organisation. Those patient contributions are vital, always helping them and their partners to understand what life is like with kidney disease, always ensuring they see the patient behind the treatment and always reminding them that behind every statistic and every number is a person the patients and the carers who inspire their mission and push them forward to make a difference and change the future of kidney disease. You may have experience in the following: IT Operations Manager, IT Service Delivery Manager, Infrastructure Manager, IT Manager, Head of IT Operations, IT Service Manager, Technical Operations Manager, IT Infrastructure Lead, IT Support Manager, Cyber Security Manager, IT Programme Manager, Service Desk Manager, Network and Infrastructure Manager, IT Delivery Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-
Jun 09, 2026
Full time
Location : Contracted to our Peterborough office with the flexibility for hybrid working Salary £40,000 - £45,000 depending on experience Full time: 37.5 hours per week Benefits : They want all employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring employees are paid fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Tuesday 16 June 2026. They may extend the closing date, however, please apply as soon as possible. Telephone interviews will be held week commencing 22 June and face to face interviews will be held in the Peterborough office week commencing 29 June 2026. No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Their vision is the day when everyone lives free from kidney disease. The IT operations manager will lead the day-to-day delivery of IT services, ensuring a reliable, secure and well-governed IT environment that enables colleagues to deliver the organisation s mission. The role will own operational service delivery, supplier and contract performance, infrastructure coordination, and operational cyber security controls. This is both a hands-on and leadership role, where you will work both independently and manage internal and external resources and partners to help support an ambitious long-term strategy. The successful candidate will have demonstrable experience of managing IT operations, service delivery and cyber security in a small-to-medium organisation. With a strong and practical understanding of Microsoft infrastructures, you will also have experience of managing outsourced service desk and technology partners. With excellent planning, prioritisation and communication skills, you will be able to translate technical issues and concepts into clear updates for non-technical colleagues and senior stakeholders. In addition, you will have strong incident management and problem-solving skills, including root-cause analysis. If you are interested in the position, please complete the online application form and submit together with your CV. They are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About the organisation: The organisation is a leading UK charity focused on funding research into the prevention, treatment and management of kidney disease. Their vision is the day when everyone lives free from kidney disease and for more than 60 years the research they fund has been making an impact. However, kidney disease is increasing, as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making their work more essential than ever. They work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. They collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years, they have invested more than £71 million into research. They lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, they also work closely with patients, ensuring their voice is heard and is at the centre of everything they do, from deciding which research to invest in to how they plan their priorities and their work across the organisation. Those patient contributions are vital, always helping them and their partners to understand what life is like with kidney disease, always ensuring they see the patient behind the treatment and always reminding them that behind every statistic and every number is a person the patients and the carers who inspire their mission and push them forward to make a difference and change the future of kidney disease. You may have experience in the following: IT Operations Manager, IT Service Delivery Manager, Infrastructure Manager, IT Manager, Head of IT Operations, IT Service Manager, Technical Operations Manager, IT Infrastructure Lead, IT Support Manager, Cyber Security Manager, IT Programme Manager, Service Desk Manager, Network and Infrastructure Manager, IT Delivery Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-
Job Title: Physical Security Project Manager Location: London Salary: Competitive Type: Permanent Sector: Enterprise & Datacentre's Job Description The Physical Security Project Manager (PM) leads the end-to-end delivery of safety and security system projects, ensuring they are completed on time, within budget, and to the highest standards. Acting as the central point of coordination, the PM drives project planning, execution, and stakeholder engagement overseeing everything from initial scope definition to final handover. This role is critical in delivering complex technology deployments, including VMS, access control, video analytics, and integrated safety systems, across live operational environments. KEY RESPONSIBILITIES: Plan & Mobilise Working with the design team to define scope, objectives, and timelines in collaboration with stakeholders Build project plans, secure resources, and initiate delivery with aligned teams Lead Delivery Manage implementation of safety and security systems, ensuring quality and compliance (including VMS, access control, video analytics, and integrated safety systems) Coordinate internal teams, third parties, and client stakeholders across sites Control & Adapt Monitor progress, budget, risks, and quality throughout the lifecycle Handle scope changes, resource shifts, and unforeseen issues with structured change control Close & Improve Deliver successful handover with stakeholder sign-off Lead post-project reviews to capture lessons learned and drive continuous improvement Qualifications For development purposes the following knowledge, skills and experience are required. SKILLS AND EXPERIENCE: Extensive experience in project or operations management within data centres, critical infrastructure, or physical security environments. Proven track record leading multi-site projects across the UK. Strong technical knowledge of: Physical Security Systems (access control, CCTV, intrusion detection) Desirable: Data Centre Infrastructure (power, cooling, cabling, fitouts) Experience with P&L ownership, budgeting, and financial reporting. Effective stakeholder management, with the ability to engage with clients, end-users, subcontractors, and technical vendors to align scope, budget, and timelines. Deep understanding of compliance frameworks and standards including ISO 27001, CPNI, GDPR, and health & safety regulations. Excellent communication and reporting skills, both written and verbal. Demonstrated experience with the design, integration, and deployment of physical security systems, including Genetec, Lenel, and other Video Management Systems (VMS). (Training provided should these not be current accreditations) Proficient in project management tools such as Microsoft Project, and capable of producing detailed project documentation including PID s, Programmes, RAID logs, and stakeholder comms plans etc Skilled in project delivery methodologies, with the ability to tailor strategies to suit the safety and security programme lifecycle. Competent in risk management, quality assurance, and change control processes, particularly within security-sensitive environments. Commitment to continuous professional development, with a passion for staying current with emerging security technologies and best practices. DESIRABLE SKILLS AND EXPERIENCE: A recognised project management certification such as PMP, PRINCE2, or APM PMQ is highly desirable. Hands-on involvement in POS integration, video analytics, facial recognition software, access control, intrusion detection, and CCTV surveillance technologies. Familiarity with safety system design and compliance requirements, such as emergency notification systems, mass communication platforms, and relevant H&S and life safety standards. Strong understanding of cyber-physical security risks, secure network architectures, and working alongside IT and InfoSec teams to ensure system resilience Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Jun 09, 2026
Full time
Job Title: Physical Security Project Manager Location: London Salary: Competitive Type: Permanent Sector: Enterprise & Datacentre's Job Description The Physical Security Project Manager (PM) leads the end-to-end delivery of safety and security system projects, ensuring they are completed on time, within budget, and to the highest standards. Acting as the central point of coordination, the PM drives project planning, execution, and stakeholder engagement overseeing everything from initial scope definition to final handover. This role is critical in delivering complex technology deployments, including VMS, access control, video analytics, and integrated safety systems, across live operational environments. KEY RESPONSIBILITIES: Plan & Mobilise Working with the design team to define scope, objectives, and timelines in collaboration with stakeholders Build project plans, secure resources, and initiate delivery with aligned teams Lead Delivery Manage implementation of safety and security systems, ensuring quality and compliance (including VMS, access control, video analytics, and integrated safety systems) Coordinate internal teams, third parties, and client stakeholders across sites Control & Adapt Monitor progress, budget, risks, and quality throughout the lifecycle Handle scope changes, resource shifts, and unforeseen issues with structured change control Close & Improve Deliver successful handover with stakeholder sign-off Lead post-project reviews to capture lessons learned and drive continuous improvement Qualifications For development purposes the following knowledge, skills and experience are required. SKILLS AND EXPERIENCE: Extensive experience in project or operations management within data centres, critical infrastructure, or physical security environments. Proven track record leading multi-site projects across the UK. Strong technical knowledge of: Physical Security Systems (access control, CCTV, intrusion detection) Desirable: Data Centre Infrastructure (power, cooling, cabling, fitouts) Experience with P&L ownership, budgeting, and financial reporting. Effective stakeholder management, with the ability to engage with clients, end-users, subcontractors, and technical vendors to align scope, budget, and timelines. Deep understanding of compliance frameworks and standards including ISO 27001, CPNI, GDPR, and health & safety regulations. Excellent communication and reporting skills, both written and verbal. Demonstrated experience with the design, integration, and deployment of physical security systems, including Genetec, Lenel, and other Video Management Systems (VMS). (Training provided should these not be current accreditations) Proficient in project management tools such as Microsoft Project, and capable of producing detailed project documentation including PID s, Programmes, RAID logs, and stakeholder comms plans etc Skilled in project delivery methodologies, with the ability to tailor strategies to suit the safety and security programme lifecycle. Competent in risk management, quality assurance, and change control processes, particularly within security-sensitive environments. Commitment to continuous professional development, with a passion for staying current with emerging security technologies and best practices. DESIRABLE SKILLS AND EXPERIENCE: A recognised project management certification such as PMP, PRINCE2, or APM PMQ is highly desirable. Hands-on involvement in POS integration, video analytics, facial recognition software, access control, intrusion detection, and CCTV surveillance technologies. Familiarity with safety system design and compliance requirements, such as emergency notification systems, mass communication platforms, and relevant H&S and life safety standards. Strong understanding of cyber-physical security risks, secure network architectures, and working alongside IT and InfoSec teams to ensure system resilience Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
2nd / 3rd Line IT Engineer. Leyland, Preston-Office based Monday to Friday. Reports To IT Manager Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring IT systems and infrastructure are reliable, secure, and support manufacturing operations effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement. Key Responsibilities Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support and maintain servers, networks, and core infrastructure to ensure maximum uptime of systems that support manufacturing and production Manage and support user accounts, permissions, and security Maintain IT documentation, procedures, and knowledge base ans assist with IT projects such as system upgrades, migrations, and implementations Monitor system performance and proactively identify improvements. Support backup, disaster recovery, and business continuity processes Work closely with production, engineering, and operations teams Liaise with third-party vendors and support providers Key Skills & Experience Proven experience in a 2nd or 3rd line IT support role Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365 / Office 365 Networking Knowledge of virtualisation Understanding of cybersecurity best practices Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable) Desirable Qualifications Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco) Degree or equivalent experience in IT or related field Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 09, 2026
Full time
2nd / 3rd Line IT Engineer. Leyland, Preston-Office based Monday to Friday. Reports To IT Manager Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring IT systems and infrastructure are reliable, secure, and support manufacturing operations effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement. Key Responsibilities Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support and maintain servers, networks, and core infrastructure to ensure maximum uptime of systems that support manufacturing and production Manage and support user accounts, permissions, and security Maintain IT documentation, procedures, and knowledge base ans assist with IT projects such as system upgrades, migrations, and implementations Monitor system performance and proactively identify improvements. Support backup, disaster recovery, and business continuity processes Work closely with production, engineering, and operations teams Liaise with third-party vendors and support providers Key Skills & Experience Proven experience in a 2nd or 3rd line IT support role Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365 / Office 365 Networking Knowledge of virtualisation Understanding of cybersecurity best practices Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable) Desirable Qualifications Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco) Degree or equivalent experience in IT or related field Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Deputy Director of IT Location: Cambridge Salary : £65,000 per annum, depending on qualifications and experience. Vacancy Type: Full Time, Permanent The Perse School has a rare opportunity for an experienced IT professional to play a key role in the strategic development of technology across the School as Deputy Director of IT. This newly enhanced leadership role offers the chance to play a pivotal part in shaping and delivering technology services across our thriving community. Working closely with the Director of IT, you will help drive the School's technology strategy while remaining actively involved in the day-to-day delivery of IT services, infrastructure, cyber security and digital innovation. Leading a skilled IT team, you will oversee operational excellence across our three Cambridge-based schools, ensuring that technology continues to support outstanding teaching, learning and business operations. You will contribute to major projects, champion service improvement, strengthen cyber resilience and help evaluate emerging technologies, including the safe and effective use of artificial intelligence within education. This is an exciting opportunity for a technically strong and collaborative leader who enjoys working across all levels of an organisation, from strategic planning and project delivery to supporting colleagues and end users. The Perse School Cambridge is one of the country s leading independent co-educational day schools for children aged 3-18. Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated. We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. Job Purpose To support the Director of IT in the strategic leadership, operational management and development of IT services across the Perse School. The Deputy Director of IT s role will include: Lead day-to-day IT operations across the three schools Deputise for the Director of IT when required Provide senior technical and managerial leadership to the IT team Drive service excellence, technical standards, cyber resilience and continuous improvement The role combines operational leadership, senior technical oversight, hands-on involvement in the delivery and support of IT services, and an increasing strategic contribution to the development of technology across the School. In the absence of the Director of IT, the Deputy Director of IT will assume responsibility for the operational leadership of the department, when required, representation at relevant internal meetings, including the Senior Bursary Team and the Executive Leadership Team meetings and urgent strategic and security decision making To Apply If you feel you are a suitable candidate and would like to work for Perse School, please click apply to be redirected to their website to complete your application. Closing date: Friday 19th June at midday but applications will be considered as they are received; The Perse School reserves the right to make an appointment before the closing date. Safer Recruitment The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations).All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974. Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates suitability to work with children.
Jun 09, 2026
Full time
Deputy Director of IT Location: Cambridge Salary : £65,000 per annum, depending on qualifications and experience. Vacancy Type: Full Time, Permanent The Perse School has a rare opportunity for an experienced IT professional to play a key role in the strategic development of technology across the School as Deputy Director of IT. This newly enhanced leadership role offers the chance to play a pivotal part in shaping and delivering technology services across our thriving community. Working closely with the Director of IT, you will help drive the School's technology strategy while remaining actively involved in the day-to-day delivery of IT services, infrastructure, cyber security and digital innovation. Leading a skilled IT team, you will oversee operational excellence across our three Cambridge-based schools, ensuring that technology continues to support outstanding teaching, learning and business operations. You will contribute to major projects, champion service improvement, strengthen cyber resilience and help evaluate emerging technologies, including the safe and effective use of artificial intelligence within education. This is an exciting opportunity for a technically strong and collaborative leader who enjoys working across all levels of an organisation, from strategic planning and project delivery to supporting colleagues and end users. The Perse School Cambridge is one of the country s leading independent co-educational day schools for children aged 3-18. Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated. We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. Job Purpose To support the Director of IT in the strategic leadership, operational management and development of IT services across the Perse School. The Deputy Director of IT s role will include: Lead day-to-day IT operations across the three schools Deputise for the Director of IT when required Provide senior technical and managerial leadership to the IT team Drive service excellence, technical standards, cyber resilience and continuous improvement The role combines operational leadership, senior technical oversight, hands-on involvement in the delivery and support of IT services, and an increasing strategic contribution to the development of technology across the School. In the absence of the Director of IT, the Deputy Director of IT will assume responsibility for the operational leadership of the department, when required, representation at relevant internal meetings, including the Senior Bursary Team and the Executive Leadership Team meetings and urgent strategic and security decision making To Apply If you feel you are a suitable candidate and would like to work for Perse School, please click apply to be redirected to their website to complete your application. Closing date: Friday 19th June at midday but applications will be considered as they are received; The Perse School reserves the right to make an appointment before the closing date. Safer Recruitment The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations).All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974. Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates suitability to work with children.
IT Operations Manager Leeds + Hybrid 60,000 - 70,000 Your new role We are seeking an experienced and proactive IT Operations Manager to lead and develop our IT function. This is a key hands-on role within the firm, responsible for ensuring our systems, infrastructure, and security are robust, compliant and aligned with the business's strategic goals. You'll oversee the day-to-day running of IT operations, manage a small team, and play a central role in driving efficiencies, supporting colleagues, and implementing secure and future-focused technology solutions. This is an excellent opportunity to take ownership of a critical function within a forward-thinking firm. You'll have the chance to shape the IT strategy, lead meaningful improvements, and make a real impact across the organisation. Responsibilities Oversee the daily operations of the firm's network and hybrid server infrastructure Ensure IT systems are aligned with current and future business needs Manage IT budgets, forecasting, and cost-effectiveness across the function Lead on IT risk management, disaster recovery, and backup processes Implement and maintain network, data, and communications security Maintain Cyber Essentials Plus (CE+) accreditation Provide second and third-line support across hardware, operating systems, software, telephony and printing Manage Microsoft Azure and Microsoft 365 environments Oversee reporting and data insights (including audit logs, SQL, Excel and Power BI) Maintain and enhance the firm's PMS, including workflows, forms and documents Manage telephony systems (3CX) and mobile communications Lead and support two members of the IT team Manage supplier relationships, contracts, and procurement planning Develop and maintain hardware lifecycle planning (3-5 years) Deliver and manage internal IT-related training (including PMS, AML and cyber security) Review, update and enforce IT policies and procedures in line with legal and regulatory requirements Maintain accurate hardware, software and licensing audits Work closely with internal stakeholders to provide reporting and usage insights Experience needed We are looking for someone with a strong technical background and a hands-on, solutions-focused approach. Ideally, you will have experience working within a legal or professional services environment and be comfortable balancing operational delivery with strategic input. Experience with Partner for Windows (P4W) case management system would be advantageous, and managing Cyber Essentials audits including Cyber Essentials Plus is required. Microsoft Server (2025, 2022, 2019) Microsoft environments: Azure (including AVD), Intune, Entra, Microsoft 365 LAN/WAN infrastructure knowledge SQL database management Hosted telephony systems Managing third-party suppliers and contracts IT service management (ITSM) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 09, 2026
Full time
IT Operations Manager Leeds + Hybrid 60,000 - 70,000 Your new role We are seeking an experienced and proactive IT Operations Manager to lead and develop our IT function. This is a key hands-on role within the firm, responsible for ensuring our systems, infrastructure, and security are robust, compliant and aligned with the business's strategic goals. You'll oversee the day-to-day running of IT operations, manage a small team, and play a central role in driving efficiencies, supporting colleagues, and implementing secure and future-focused technology solutions. This is an excellent opportunity to take ownership of a critical function within a forward-thinking firm. You'll have the chance to shape the IT strategy, lead meaningful improvements, and make a real impact across the organisation. Responsibilities Oversee the daily operations of the firm's network and hybrid server infrastructure Ensure IT systems are aligned with current and future business needs Manage IT budgets, forecasting, and cost-effectiveness across the function Lead on IT risk management, disaster recovery, and backup processes Implement and maintain network, data, and communications security Maintain Cyber Essentials Plus (CE+) accreditation Provide second and third-line support across hardware, operating systems, software, telephony and printing Manage Microsoft Azure and Microsoft 365 environments Oversee reporting and data insights (including audit logs, SQL, Excel and Power BI) Maintain and enhance the firm's PMS, including workflows, forms and documents Manage telephony systems (3CX) and mobile communications Lead and support two members of the IT team Manage supplier relationships, contracts, and procurement planning Develop and maintain hardware lifecycle planning (3-5 years) Deliver and manage internal IT-related training (including PMS, AML and cyber security) Review, update and enforce IT policies and procedures in line with legal and regulatory requirements Maintain accurate hardware, software and licensing audits Work closely with internal stakeholders to provide reporting and usage insights Experience needed We are looking for someone with a strong technical background and a hands-on, solutions-focused approach. Ideally, you will have experience working within a legal or professional services environment and be comfortable balancing operational delivery with strategic input. Experience with Partner for Windows (P4W) case management system would be advantageous, and managing Cyber Essentials audits including Cyber Essentials Plus is required. Microsoft Server (2025, 2022, 2019) Microsoft environments: Azure (including AVD), Intune, Entra, Microsoft 365 LAN/WAN infrastructure knowledge SQL database management Hosted telephony systems Managing third-party suppliers and contracts IT service management (ITSM) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IT Operations Manager Leeds + Hybrid £60,000 - £70,000 Your new role We are seeking an experienced and proactive IT Operations Manager to lead and develop our IT function. This is a key hands-on role within the firm, responsible for ensuring our systems, infrastructure, and security are robust, compliant and aligned with the business's strategic goals. You'll oversee the day-to-day running of IT operations, manage a small team, and play a central role in driving efficiencies, supporting colleagues, and implementing secure and future-focused technology solutions. This is an excellent opportunity to take ownership of a critical function within a forward-thinking firm. You'll have the chance to shape the IT strategy, lead meaningful improvements, and make a real impact across the organisation. Responsibilities Oversee the daily operations of the firm's network and hybrid server infrastructure Ensure IT systems are aligned with current and future business needs Manage IT budgets, forecasting, and cost-effectiveness across the function Lead on IT risk management, disaster recovery, and backup processes Implement and maintain network, data, and communications security Maintain Cyber Essentials Plus (CE+) accreditation Provide second and third-line support across hardware, operating systems, software, telephony and printing Manage Microsoft Azure and Microsoft 365 environments Oversee reporting and data insights (including audit logs, SQL, Excel and Power BI) Maintain and enhance the firm's PMS, including workflows, forms and documents Manage telephony systems (3CX) and mobile communications Lead and support two members of the IT team Manage supplier relationships, contracts, and procurement planning Develop and maintain hardware life cycle planning (3-5 years) Deliver and manage internal IT-related training (including PMS, AML and cyber security) Review, update and enforce IT policies and procedures in line with legal and regulatory requirements Maintain accurate hardware, software and licensing audits Work closely with internal stakeholders to provide reporting and usage insights Experience needed We are looking for someone with a strong technical background and a hands-on, solutions-focused approach. Ideally, you will have experience working within a legal or professional services environment and be comfortable balancing operational delivery with strategic input. Experience with Partner for Windows (P4W) case management system would be advantageous, and managing Cyber Essentials audits including Cyber Essentials Plus is required. Microsoft Server (2025, 2022, 2019) Microsoft environments: Azure (including AVD), Intune, Entra, Microsoft 365 LAN/WAN infrastructure knowledge SQL database management Hosted telephony systems Managing third-party suppliers and contracts IT service management (ITSM) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jun 09, 2026
Full time
IT Operations Manager Leeds + Hybrid £60,000 - £70,000 Your new role We are seeking an experienced and proactive IT Operations Manager to lead and develop our IT function. This is a key hands-on role within the firm, responsible for ensuring our systems, infrastructure, and security are robust, compliant and aligned with the business's strategic goals. You'll oversee the day-to-day running of IT operations, manage a small team, and play a central role in driving efficiencies, supporting colleagues, and implementing secure and future-focused technology solutions. This is an excellent opportunity to take ownership of a critical function within a forward-thinking firm. You'll have the chance to shape the IT strategy, lead meaningful improvements, and make a real impact across the organisation. Responsibilities Oversee the daily operations of the firm's network and hybrid server infrastructure Ensure IT systems are aligned with current and future business needs Manage IT budgets, forecasting, and cost-effectiveness across the function Lead on IT risk management, disaster recovery, and backup processes Implement and maintain network, data, and communications security Maintain Cyber Essentials Plus (CE+) accreditation Provide second and third-line support across hardware, operating systems, software, telephony and printing Manage Microsoft Azure and Microsoft 365 environments Oversee reporting and data insights (including audit logs, SQL, Excel and Power BI) Maintain and enhance the firm's PMS, including workflows, forms and documents Manage telephony systems (3CX) and mobile communications Lead and support two members of the IT team Manage supplier relationships, contracts, and procurement planning Develop and maintain hardware life cycle planning (3-5 years) Deliver and manage internal IT-related training (including PMS, AML and cyber security) Review, update and enforce IT policies and procedures in line with legal and regulatory requirements Maintain accurate hardware, software and licensing audits Work closely with internal stakeholders to provide reporting and usage insights Experience needed We are looking for someone with a strong technical background and a hands-on, solutions-focused approach. Ideally, you will have experience working within a legal or professional services environment and be comfortable balancing operational delivery with strategic input. Experience with Partner for Windows (P4W) case management system would be advantageous, and managing Cyber Essentials audits including Cyber Essentials Plus is required. Microsoft Server (2025, 2022, 2019) Microsoft environments: Azure (including AVD), Intune, Entra, Microsoft 365 LAN/WAN infrastructure knowledge SQL database management Hosted telephony systems Managing third-party suppliers and contracts IT service management (ITSM) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Ranson Barnes Recruitment Ltd is pleased to be partnering with a leading international manufacturing and engineering organisation in the search for an experienced IT Site Support Manager . While the position can be based anywhere in the UK (with travel), there is a preference for candidates located within easy reach of the Warwickshire region to support site presence and collaboration. This is a hands-on leadership role responsible for delivering IT support and infrastructure services across multiple UK locations. Supporting both operational and office-based environments, you will lead a small IT team while remaining actively involved in technical support, infrastructure management, service delivery, and business continuity activities. Working closely with wider technology teams, you will help ensure reliable, secure, and efficient IT operations across the business. Key Responsibilities Lead, mentor, and develop a team of IT support professionals while remaining hands-on technically. Manage IT service delivery across multiple sites, ensuring high levels of user support and operational performance. Act as the primary IT contact for local stakeholders and business leadership teams. Support and maintain server, desktop, virtualisation, network, and connectivity infrastructure. Provide escalation support for complex technical issues and major incidents. Oversee device lifecycle management, asset control, system patching, and technical documentation. Support enterprise applications, including ERP systems (notably JD Edwards / JDE EnterpriseOne) within a manufacturing environment. Manage backup, disaster recovery, business continuity, and cybersecurity-related activities. Coordinate with third-party suppliers and technology partners to ensure effective service delivery and support. Required Qualifications & Experience Proven experience in a hands-on IT infrastructure, systems administration, or technical support environment. Previous experience leading, supervising, or mentoring IT support teams. Strong knowledge of Microsoft server and desktop technologies, Active Directory, and cloud-based identity services. Experience with virtualisation technologies, networking fundamentals, and endpoint management solutions. Experience supporting or administering JD Edwards (JDE / EnterpriseOne) ERP systems is highly desirable. Demonstrable experience supporting business-critical systems and maintaining operational stability. Knowledge of backup, recovery, and business continuity processes. Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders. A degree in IT, Computer Science, or equivalent commercial experience is desirable. Desirable Experience Experience within manufacturing, engineering, industrial, or multi-site environments. Understanding of cybersecurity controls, compliance requirements, and audit processes. Experience supporting disaster recovery planning and testing activities. Familiarity with global or internationally distributed IT environments. Personal Attributes A hands-on leader who enjoys combining management responsibilities with technical involvement. Strong organisational, prioritisation, and problem-solving skills. Proactive and customer-focused approach to service delivery. Commitment to continuous improvement, operational excellence, and documentation standards. If you re interested in learning more about this opportunity, please get in touch or click apply now. Ranson Barnes Recruitment Ltd is an equal opportunities employer and is acting as an Employment Agency in this instance.
Jun 09, 2026
Full time
Ranson Barnes Recruitment Ltd is pleased to be partnering with a leading international manufacturing and engineering organisation in the search for an experienced IT Site Support Manager . While the position can be based anywhere in the UK (with travel), there is a preference for candidates located within easy reach of the Warwickshire region to support site presence and collaboration. This is a hands-on leadership role responsible for delivering IT support and infrastructure services across multiple UK locations. Supporting both operational and office-based environments, you will lead a small IT team while remaining actively involved in technical support, infrastructure management, service delivery, and business continuity activities. Working closely with wider technology teams, you will help ensure reliable, secure, and efficient IT operations across the business. Key Responsibilities Lead, mentor, and develop a team of IT support professionals while remaining hands-on technically. Manage IT service delivery across multiple sites, ensuring high levels of user support and operational performance. Act as the primary IT contact for local stakeholders and business leadership teams. Support and maintain server, desktop, virtualisation, network, and connectivity infrastructure. Provide escalation support for complex technical issues and major incidents. Oversee device lifecycle management, asset control, system patching, and technical documentation. Support enterprise applications, including ERP systems (notably JD Edwards / JDE EnterpriseOne) within a manufacturing environment. Manage backup, disaster recovery, business continuity, and cybersecurity-related activities. Coordinate with third-party suppliers and technology partners to ensure effective service delivery and support. Required Qualifications & Experience Proven experience in a hands-on IT infrastructure, systems administration, or technical support environment. Previous experience leading, supervising, or mentoring IT support teams. Strong knowledge of Microsoft server and desktop technologies, Active Directory, and cloud-based identity services. Experience with virtualisation technologies, networking fundamentals, and endpoint management solutions. Experience supporting or administering JD Edwards (JDE / EnterpriseOne) ERP systems is highly desirable. Demonstrable experience supporting business-critical systems and maintaining operational stability. Knowledge of backup, recovery, and business continuity processes. Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders. A degree in IT, Computer Science, or equivalent commercial experience is desirable. Desirable Experience Experience within manufacturing, engineering, industrial, or multi-site environments. Understanding of cybersecurity controls, compliance requirements, and audit processes. Experience supporting disaster recovery planning and testing activities. Familiarity with global or internationally distributed IT environments. Personal Attributes A hands-on leader who enjoys combining management responsibilities with technical involvement. Strong organisational, prioritisation, and problem-solving skills. Proactive and customer-focused approach to service delivery. Commitment to continuous improvement, operational excellence, and documentation standards. If you re interested in learning more about this opportunity, please get in touch or click apply now. Ranson Barnes Recruitment Ltd is an equal opportunities employer and is acting as an Employment Agency in this instance.
Cyber Security Manager - Up to £70,000 + Car/Car Allowance + Healthcare and Strong Pension Purpose of the Role Our client is seeking an experienced and driven Cyber Security Manager to lead and mature their cyber security capability across the business. This is a hands-on leadership role responsible for defining, owning, and delivering a robust Cyber Security Strategy that protects our enterprise and industrial operations.This is a fantastic opportunity for someone to truly own the cyber security strategy and build a team within a complex and critical environment. Key Duties and Responsibilities Cyber Security Strategy & Leadership Develop, own, and continuously evolve the Cyber Security Strategy covering both IT and OT environments. To lead the current team and drive the growth of the team and headcount. Translate business and operational risk into a clear, pragmatic cyber security roadmap, influencing senior stakeholders and operational teams.IT & OT Security OwnershipTake end-to-end responsibility for cyber security across: Corporate IT systems, networks, cloud services, and endpoints. OT/ICS environments, including manufacturing, industrial control systems, and site-based operational technology. Define and enforce appropriate security architectures, controls, and standards across both estates. Work closely with IT/ OT stakeholders to ensure security controls are practical, proportionate, and safe. Ensure cyber security policies, standards, and procedures are effectively enforced and adhered to across the organisation. Hands-On DeliveryRemain hands-on in the day-to-day operation of cyber security, including: Incident response and investigation. Security tooling, monitoring, and vulnerability management. Supplier and third-party risk assessment. Lead and participate in cyber incident response exercises and real incidents, ensuring lessons learnt are embedded. Governance, Risk & Compliance Own cyber risk management and contribute to the enterprise risk register. Ensure compliance with relevant standards and frameworks (e.g. ISO 27001, NIST, Cyber Essentials, ICS security guidance). Define and maintain cyber security policies, standards, and procedures across IT and OT. Support audits, assessments, and regulatory or customer assurance activities. Qualification and Experience Requirements Proven ability to define and deliver a cyber security strategy. Proven ability to manage a complex environment. Desirable Skills and Experience Experience upgrading OT legacy systems. Demonstrable experience of security in complex or manufacturing environments. Appropriate certifications such as CISSP & CISM. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 09, 2026
Full time
Cyber Security Manager - Up to £70,000 + Car/Car Allowance + Healthcare and Strong Pension Purpose of the Role Our client is seeking an experienced and driven Cyber Security Manager to lead and mature their cyber security capability across the business. This is a hands-on leadership role responsible for defining, owning, and delivering a robust Cyber Security Strategy that protects our enterprise and industrial operations.This is a fantastic opportunity for someone to truly own the cyber security strategy and build a team within a complex and critical environment. Key Duties and Responsibilities Cyber Security Strategy & Leadership Develop, own, and continuously evolve the Cyber Security Strategy covering both IT and OT environments. To lead the current team and drive the growth of the team and headcount. Translate business and operational risk into a clear, pragmatic cyber security roadmap, influencing senior stakeholders and operational teams.IT & OT Security OwnershipTake end-to-end responsibility for cyber security across: Corporate IT systems, networks, cloud services, and endpoints. OT/ICS environments, including manufacturing, industrial control systems, and site-based operational technology. Define and enforce appropriate security architectures, controls, and standards across both estates. Work closely with IT/ OT stakeholders to ensure security controls are practical, proportionate, and safe. Ensure cyber security policies, standards, and procedures are effectively enforced and adhered to across the organisation. Hands-On DeliveryRemain hands-on in the day-to-day operation of cyber security, including: Incident response and investigation. Security tooling, monitoring, and vulnerability management. Supplier and third-party risk assessment. Lead and participate in cyber incident response exercises and real incidents, ensuring lessons learnt are embedded. Governance, Risk & Compliance Own cyber risk management and contribute to the enterprise risk register. Ensure compliance with relevant standards and frameworks (e.g. ISO 27001, NIST, Cyber Essentials, ICS security guidance). Define and maintain cyber security policies, standards, and procedures across IT and OT. Support audits, assessments, and regulatory or customer assurance activities. Qualification and Experience Requirements Proven ability to define and deliver a cyber security strategy. Proven ability to manage a complex environment. Desirable Skills and Experience Experience upgrading OT legacy systems. Demonstrable experience of security in complex or manufacturing environments. Appropriate certifications such as CISSP & CISM. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
An opportunity for an experienced Interim Cyber Security Manager to join a complex, multi-entity organisation undergoing significant transformation on an initial fractional basis, working 2 days per week. Will suit a hands-on cyber security leader who can operate at a strategic and operational level, driving security maturity while managing day-to-day risk, cyber resilience, governance, and ensuring effective security operations across the business. Client Details Michael Page are partnered once more with one of our key clients, a growing, multi-entity organisation operating in a complex technology landscape, currently investing heavily in its cyber security and risk capabilities. An environment undergoing transformation and modernisation, with a strong focus on improving governance, resilience, and operational maturity. A business that values pragmatic, outcome-driven security leadership, where contractors are empowered to deliver tangible improvements and influence at a senior level. Description As the Interim Cyber Security Manager, you will take ownership of the organisation's cyber security strategy, governance, and operational oversight. You will work closely with senior stakeholders and an outsourced Security Operations Centre (SOC) to strengthen security posture, improve resilience, and embed best practices across the business. Having a strategic input, you will define and deliver a pragmatic cyber security strategy aligned to business priorities, whilst establishing and maintaining security policies, standards, and governance frameworks. You will oversee security operations, including incident detection, response, and continuous improvement, and manage key third-party security service providers, ensuring performance and accountability. Risk management activities will be key, including assessments, mitigation planning, and reporting, whilst also providing clear security reporting and insights to senior stakeholders. You will ensure compliance with relevant regulatory and industry standards (e.g. ISO 27001, GDPR, NIS2 or equivalent), and support secure delivery of technology projects by embedding security-by-design principles. In addition, you will drive security awareness initiatives to reduce human-related risk, and oversee third-party and supplier security risk, including due diligence and ongoing assurance. The role will work on a fractional basis, 2 days per week. You will be based at the client head office in Birmingham for those days. Profile As the successful candidate for the Interim Cyber Security Manager position, you will have the following experience: Proven interim experience in a Cyber Security Manager / Lead / Security Consultant role. Strong understanding of security operations, threat detection, and incident response practices. Experience working with SIEM, EDR, and monitoring technologies in enterprise environments. Demonstrable knowledge of security frameworks, controls, and governance models. Experience managing third-party vendors or managed security services. Relevant certifications such as CISSP, CISM, or equivalent highly desirable. Excellent stakeholder engagement and communication skills. Ability to prioritise and deliver in a fast-paced, evolving environment. Job Offer Day Rate: 700 per day IR35 Status: Outside IR35 Location: Birmingham, West Midlands Duration: 4 month initial contract with strong likelihood of extension Part-Time: Fractional role, working 2 days per week This is an excellent opportunity for an experienced Interim Cyber Security Manager looking to make a significant impact within the professional services industry. We encourage all qualified candidates to apply today.
Jun 08, 2026
Contractor
An opportunity for an experienced Interim Cyber Security Manager to join a complex, multi-entity organisation undergoing significant transformation on an initial fractional basis, working 2 days per week. Will suit a hands-on cyber security leader who can operate at a strategic and operational level, driving security maturity while managing day-to-day risk, cyber resilience, governance, and ensuring effective security operations across the business. Client Details Michael Page are partnered once more with one of our key clients, a growing, multi-entity organisation operating in a complex technology landscape, currently investing heavily in its cyber security and risk capabilities. An environment undergoing transformation and modernisation, with a strong focus on improving governance, resilience, and operational maturity. A business that values pragmatic, outcome-driven security leadership, where contractors are empowered to deliver tangible improvements and influence at a senior level. Description As the Interim Cyber Security Manager, you will take ownership of the organisation's cyber security strategy, governance, and operational oversight. You will work closely with senior stakeholders and an outsourced Security Operations Centre (SOC) to strengthen security posture, improve resilience, and embed best practices across the business. Having a strategic input, you will define and deliver a pragmatic cyber security strategy aligned to business priorities, whilst establishing and maintaining security policies, standards, and governance frameworks. You will oversee security operations, including incident detection, response, and continuous improvement, and manage key third-party security service providers, ensuring performance and accountability. Risk management activities will be key, including assessments, mitigation planning, and reporting, whilst also providing clear security reporting and insights to senior stakeholders. You will ensure compliance with relevant regulatory and industry standards (e.g. ISO 27001, GDPR, NIS2 or equivalent), and support secure delivery of technology projects by embedding security-by-design principles. In addition, you will drive security awareness initiatives to reduce human-related risk, and oversee third-party and supplier security risk, including due diligence and ongoing assurance. The role will work on a fractional basis, 2 days per week. You will be based at the client head office in Birmingham for those days. Profile As the successful candidate for the Interim Cyber Security Manager position, you will have the following experience: Proven interim experience in a Cyber Security Manager / Lead / Security Consultant role. Strong understanding of security operations, threat detection, and incident response practices. Experience working with SIEM, EDR, and monitoring technologies in enterprise environments. Demonstrable knowledge of security frameworks, controls, and governance models. Experience managing third-party vendors or managed security services. Relevant certifications such as CISSP, CISM, or equivalent highly desirable. Excellent stakeholder engagement and communication skills. Ability to prioritise and deliver in a fast-paced, evolving environment. Job Offer Day Rate: 700 per day IR35 Status: Outside IR35 Location: Birmingham, West Midlands Duration: 4 month initial contract with strong likelihood of extension Part-Time: Fractional role, working 2 days per week This is an excellent opportunity for an experienced Interim Cyber Security Manager looking to make a significant impact within the professional services industry. We encourage all qualified candidates to apply today.
Role: Internal Sales Executive Location: Birmingham Salary: £35,000 + Uncapped Commission + Career Progression Are you a driven sales professional looking to break into one of the fastest-growing sectors in tech? Do you want to be part of a high-performing team where internal sales is seen as a revenue engine-not a back-office support function? We're hiring for an ambitious Internal Sales Executive to join a rapidly expanding UK technology solutions provider delivering services across Cloud, Cyber Security, Infrastructure, Managed Services, and Modern Workplace . This is an exciting opportunity to work closely with senior sales leaders, strategic account managers, and leading technology vendors while building a genuine long-term career in IT sales. The Opportunity This is far more than processing quotes and chasing orders. You'll play a key commercial role in helping generate pipeline, progressing live opportunities, engaging customers, and helping close deals across private and public sector clients. You'll be at the centre of the action-working with cutting-edge technologies, recognised vendors, and enterprise-level customers. What You'll Be Doing Sales & Business Growth Identify, qualify, and progress new business opportunities Follow up inbound leads and proactive outbound campaigns Drive upsell and cross-sell opportunities within existing accounts Support growth across Cloud, Cyber, Infrastructure & Managed Services Strategic Account Support Work alongside senior Account Directors on key customer accounts Assist with quotes, proposals, pricing, and commercial discussions Keep customers engaged throughout the sales cycle Vendor & Partner Collaboration Work with top-tier technology vendors and partner programmes Utilise funding, incentives, and sales enablement tools Attend vendor training and development sessions Sales Operations Manage quotes, CRM updates, pipeline reporting, and deal registration Ensure pricing accuracy and strong commercial governance What We're Looking For 1-3+ years experience in internal sales, SDR, sales support, or telesales Experience in IT, telecoms, MSP, reseller, or tech environments is highly desirable Confident communicator by phone, email, and face-to-face Organised, commercially aware, and target driven Able to manage multiple opportunities at once Motivated to learn technology and build a sales career Nice to Have Exposure to any of the below would be a bonus: Microsoft 365 / Azure VMware / Nutanix Backup & Cyber Security Networking / Infrastructure / Managed Services Why Apply? Join a growing, high-energy technology business Uncapped earning potential Clear route into Account Management / Senior Sales Full vendor training & certifications Work with enterprise customers and exciting technologies Be part of a genuine high-performance culture Ready to Accelerate Your Career? If you're hungry to succeed, commercially minded, and want to build a future in one of the UK's most exciting tech markets - we'd love to hear from you.
Jun 08, 2026
Full time
Role: Internal Sales Executive Location: Birmingham Salary: £35,000 + Uncapped Commission + Career Progression Are you a driven sales professional looking to break into one of the fastest-growing sectors in tech? Do you want to be part of a high-performing team where internal sales is seen as a revenue engine-not a back-office support function? We're hiring for an ambitious Internal Sales Executive to join a rapidly expanding UK technology solutions provider delivering services across Cloud, Cyber Security, Infrastructure, Managed Services, and Modern Workplace . This is an exciting opportunity to work closely with senior sales leaders, strategic account managers, and leading technology vendors while building a genuine long-term career in IT sales. The Opportunity This is far more than processing quotes and chasing orders. You'll play a key commercial role in helping generate pipeline, progressing live opportunities, engaging customers, and helping close deals across private and public sector clients. You'll be at the centre of the action-working with cutting-edge technologies, recognised vendors, and enterprise-level customers. What You'll Be Doing Sales & Business Growth Identify, qualify, and progress new business opportunities Follow up inbound leads and proactive outbound campaigns Drive upsell and cross-sell opportunities within existing accounts Support growth across Cloud, Cyber, Infrastructure & Managed Services Strategic Account Support Work alongside senior Account Directors on key customer accounts Assist with quotes, proposals, pricing, and commercial discussions Keep customers engaged throughout the sales cycle Vendor & Partner Collaboration Work with top-tier technology vendors and partner programmes Utilise funding, incentives, and sales enablement tools Attend vendor training and development sessions Sales Operations Manage quotes, CRM updates, pipeline reporting, and deal registration Ensure pricing accuracy and strong commercial governance What We're Looking For 1-3+ years experience in internal sales, SDR, sales support, or telesales Experience in IT, telecoms, MSP, reseller, or tech environments is highly desirable Confident communicator by phone, email, and face-to-face Organised, commercially aware, and target driven Able to manage multiple opportunities at once Motivated to learn technology and build a sales career Nice to Have Exposure to any of the below would be a bonus: Microsoft 365 / Azure VMware / Nutanix Backup & Cyber Security Networking / Infrastructure / Managed Services Why Apply? Join a growing, high-energy technology business Uncapped earning potential Clear route into Account Management / Senior Sales Full vendor training & certifications Work with enterprise customers and exciting technologies Be part of a genuine high-performance culture Ready to Accelerate Your Career? If you're hungry to succeed, commercially minded, and want to build a future in one of the UK's most exciting tech markets - we'd love to hear from you.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview At Solus, part of the Aviva family, we are transforming how technology supports our colleagues and customers across the UK. We are looking for an IT Operations and Digital Workplace Manager to lead our operational teams and shape the future of our digital workplace. This is a senior role with the opportunity to make a real impact on how people experience technology every day. About the role You will lead our IT Operations, Service Desk and Digital Workplace Engineering teams, ensuring we deliver a reliable, secure and modern technology experience for everyone at Solus. You will own the strategy for the digital workplace, drive operational excellence, and lead the continual improvement of our core IT services. This role is perfect for someone who enjoys combining technical leadership with people leadership, and who thrives in a fast-moving, service focused environment. Responsibilities Leading the strategy for IT Operations and the Digital Workplace in line with Solus and Aviva technology goals. Driving service stability, operational performance and continual improvement across our core IT services. Overseeing incident, problem, change and request management and leading P1 and P2 governance. Managing the modern workplace environment including Intune, Autopilot, device lifecycle, Teams, OneDrive, SharePoint and wider M365 tools. Ensuring identity, access and endpoint security controls are robust and well embedded. Leading high performing operational teams, building capability and creating a strong customer centric culture. Managing supplier relationships, contracts, SLAs and commercial decisions. Owning operational budgets, technology asset lifecycle and licensing. Ensuring compliance with Solus and Aviva policies, cyber standards, and audit requirements. Acting as a senior technology partner to leaders across the business, communicating operational health, changes and improvements clearly. Qualifications Proven leadership experience across IT Operations, Service Desk or Digital Workplace. Strong knowledge of endpoint management (Intune, Autopilot), M365, identity and device management. A solid foundation in service management, operational resilience and problem resolution. Experience working with suppliers, MSPs and technology partners. Excellent communication skills with the ability to simplify technical information. A proactive, organised and customer focused approach. ITIL v4 and Microsoft certifications (M365, Intune, Entra ID) are an advantage. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jun 08, 2026
Full time
Overview At Solus, part of the Aviva family, we are transforming how technology supports our colleagues and customers across the UK. We are looking for an IT Operations and Digital Workplace Manager to lead our operational teams and shape the future of our digital workplace. This is a senior role with the opportunity to make a real impact on how people experience technology every day. About the role You will lead our IT Operations, Service Desk and Digital Workplace Engineering teams, ensuring we deliver a reliable, secure and modern technology experience for everyone at Solus. You will own the strategy for the digital workplace, drive operational excellence, and lead the continual improvement of our core IT services. This role is perfect for someone who enjoys combining technical leadership with people leadership, and who thrives in a fast-moving, service focused environment. Responsibilities Leading the strategy for IT Operations and the Digital Workplace in line with Solus and Aviva technology goals. Driving service stability, operational performance and continual improvement across our core IT services. Overseeing incident, problem, change and request management and leading P1 and P2 governance. Managing the modern workplace environment including Intune, Autopilot, device lifecycle, Teams, OneDrive, SharePoint and wider M365 tools. Ensuring identity, access and endpoint security controls are robust and well embedded. Leading high performing operational teams, building capability and creating a strong customer centric culture. Managing supplier relationships, contracts, SLAs and commercial decisions. Owning operational budgets, technology asset lifecycle and licensing. Ensuring compliance with Solus and Aviva policies, cyber standards, and audit requirements. Acting as a senior technology partner to leaders across the business, communicating operational health, changes and improvements clearly. Qualifications Proven leadership experience across IT Operations, Service Desk or Digital Workplace. Strong knowledge of endpoint management (Intune, Autopilot), M365, identity and device management. A solid foundation in service management, operational resilience and problem resolution. Experience working with suppliers, MSPs and technology partners. Excellent communication skills with the ability to simplify technical information. A proactive, organised and customer focused approach. ITIL v4 and Microsoft certifications (M365, Intune, Entra ID) are an advantage. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Threat and Vulnerability Manager £55k Newport (x1 day a week) Benefits: 28.9% pension & Flexi-working The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a specialised Civil Service Organisation who are presently undergoing an interesting transformation into the cloud space. In this role, you will oversee and continuously improve the management of vulnerability assessments across our hybrid IT environment. Using a risk-based, threat-informed approach, you will prioritise remediation efforts and work closely with stakeholders to enhance the security posture of our systems and services. Vulnerability Management (Primary Focus) Lead and improve the organisation's vulnerability management programme across a hybrid IT environment, including infrastructure and applications. Oversee penetration testing activities, including scoping, prioritisation, stakeholder engagement, and remediation tracking. Assess and prioritise vulnerabilities using a risk-based, threat-informed approach aligned with business, regulatory, and audit requirements. Manage the full vulnerability lifecycle, including triage, mitigation planning, remediation guidance, and coordination with relevant teams. Develop and maintain policies, procedures, standards, and best practice guidance. Threat Intelligence Produce tactical, operational, and strategic threat intelligence assessments using internal, commercial, open-source, and external partner intelligence sources. Support intelligence-sharing initiatives and strengthen overall cyber intelligence capability. Provide timely analysis of emerging threats and the wider threat landscape. Cyber Risk Management Support cyber risk management activities through risk and threat assessments aligned with regulatory and security standards. Provide practical, proportionate security advice to stakeholders. Reporting & Metrics Develop and maintain meaningful metrics to measure the effectiveness of vulnerability management and threat intelligence functions. Incident Response Support Support and enhance incident response processes. Represent cyber security during operational incidents, coordinate with stakeholders, and assist threat intelligence and threat-hunting activities. Technical Experience Strong experience in vulnerability management, threat intelligence, and security operations within complex enterprise environments. Experience managing penetration testing programmes. Understanding of secure development practices and security testing within the software development lifecycle (SDLC). Broad technical knowledge of hybrid/cloud infrastructure, identity management, and application security. Here's What You'll Get in Return Pension scheme up to 28.9% Salary: £55,000 Full Flexi-Time - Work your 37.5 hours on any schedule between 5am and 10pm Accrued Time - If you work 37.5 hours in 4 days, you can have the fifth day off Unlimited Pluralsight learning videos 25 Days annual leave PLUS Bank Holidays (Increasing to 30 days) Think this one's for you If you think this Threat and Vulnerability Manager opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Jun 08, 2026
Full time
Threat and Vulnerability Manager £55k Newport (x1 day a week) Benefits: 28.9% pension & Flexi-working The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a specialised Civil Service Organisation who are presently undergoing an interesting transformation into the cloud space. In this role, you will oversee and continuously improve the management of vulnerability assessments across our hybrid IT environment. Using a risk-based, threat-informed approach, you will prioritise remediation efforts and work closely with stakeholders to enhance the security posture of our systems and services. Vulnerability Management (Primary Focus) Lead and improve the organisation's vulnerability management programme across a hybrid IT environment, including infrastructure and applications. Oversee penetration testing activities, including scoping, prioritisation, stakeholder engagement, and remediation tracking. Assess and prioritise vulnerabilities using a risk-based, threat-informed approach aligned with business, regulatory, and audit requirements. Manage the full vulnerability lifecycle, including triage, mitigation planning, remediation guidance, and coordination with relevant teams. Develop and maintain policies, procedures, standards, and best practice guidance. Threat Intelligence Produce tactical, operational, and strategic threat intelligence assessments using internal, commercial, open-source, and external partner intelligence sources. Support intelligence-sharing initiatives and strengthen overall cyber intelligence capability. Provide timely analysis of emerging threats and the wider threat landscape. Cyber Risk Management Support cyber risk management activities through risk and threat assessments aligned with regulatory and security standards. Provide practical, proportionate security advice to stakeholders. Reporting & Metrics Develop and maintain meaningful metrics to measure the effectiveness of vulnerability management and threat intelligence functions. Incident Response Support Support and enhance incident response processes. Represent cyber security during operational incidents, coordinate with stakeholders, and assist threat intelligence and threat-hunting activities. Technical Experience Strong experience in vulnerability management, threat intelligence, and security operations within complex enterprise environments. Experience managing penetration testing programmes. Understanding of secure development practices and security testing within the software development lifecycle (SDLC). Broad technical knowledge of hybrid/cloud infrastructure, identity management, and application security. Here's What You'll Get in Return Pension scheme up to 28.9% Salary: £55,000 Full Flexi-Time - Work your 37.5 hours on any schedule between 5am and 10pm Accrued Time - If you work 37.5 hours in 4 days, you can have the fifth day off Unlimited Pluralsight learning videos 25 Days annual leave PLUS Bank Holidays (Increasing to 30 days) Think this one's for you If you think this Threat and Vulnerability Manager opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
IT Manager, Infrastructure, Cybersecurity, Manufacturing, MSP, Azure, Microsoft 365 We're looking for an IT Manager to join an innovative and rapidly growing advanced manufacturing company based just outside of Oxford, as they continue to scale their operations across the UK and internationally. The Role Working in a highly visible and business-critical position, the IT Manager will take ownership of the organisation's IT environment, ensuring it is secure, scalable, and fit for a fast-paced, engineering-led business. This is a varied role combining hands-on technical involvement with strategic responsibility. You'll work closely with an external Managed Service Provider, managing performance and delivery, while also supporting and developing internal IT capabilities. You will play a key role in maintaining and improving infrastructure across multiple sites, while contributing to longer-term IT strategy aligned to business growth. Responsibilities will include overseeing IT infrastructure (servers, networks, endpoints), managing software and vendors (including ERP, CAD, and SaaS systems), ensuring strong cybersecurity practices (including Cyber Essentials Plus), and supporting a wide range of stakeholders across engineering, R&D, and operational teams. This is an excellent opportunity for an IT Manager looking to take ownership of a growing IT function and make a real impact. The Company The IT Manager will be joining a cutting-edge engineering and technology business working at the forefront of advanced manufacturing. With strong investment backing and ambitious growth plans, the company operates across multiple UK sites and has an expanding international presence. The Benefits 25 days holiday + bank holidays Bonus scheme Pension What's Required? Whilst enthusiasm and a proactive, hands-on approach are key, it is hoped that the successful IT Manager will have: Proven experience in an IT Manager / IT Lead role Strong technical background across infrastructure, including Windows Server, Microsoft 365, and Azure Experience managing IT environments across multiple sites Experience working with or managing Managed Service Providers (MSPs) Good understanding of cybersecurity principles and frameworks (e.g., Cyber Essentials Plus) Experience managing software vendors and systems (ERP, CAD, SaaS, etc.) Experience within a manufacturing, engineering, or R&D environment would be highly beneficial. What Next? If you're an IT Manager looking for an exciting new role in a challenging and rewarding environment, then please apply today to learn more! IT Manager, Infrastructure, Cybersecurity, Manufacturing, MSP, Azure, Microsoft 365 Corriculo Ltd acts as an employment agency and an employment business. ,
Jun 07, 2026
Full time
IT Manager, Infrastructure, Cybersecurity, Manufacturing, MSP, Azure, Microsoft 365 We're looking for an IT Manager to join an innovative and rapidly growing advanced manufacturing company based just outside of Oxford, as they continue to scale their operations across the UK and internationally. The Role Working in a highly visible and business-critical position, the IT Manager will take ownership of the organisation's IT environment, ensuring it is secure, scalable, and fit for a fast-paced, engineering-led business. This is a varied role combining hands-on technical involvement with strategic responsibility. You'll work closely with an external Managed Service Provider, managing performance and delivery, while also supporting and developing internal IT capabilities. You will play a key role in maintaining and improving infrastructure across multiple sites, while contributing to longer-term IT strategy aligned to business growth. Responsibilities will include overseeing IT infrastructure (servers, networks, endpoints), managing software and vendors (including ERP, CAD, and SaaS systems), ensuring strong cybersecurity practices (including Cyber Essentials Plus), and supporting a wide range of stakeholders across engineering, R&D, and operational teams. This is an excellent opportunity for an IT Manager looking to take ownership of a growing IT function and make a real impact. The Company The IT Manager will be joining a cutting-edge engineering and technology business working at the forefront of advanced manufacturing. With strong investment backing and ambitious growth plans, the company operates across multiple UK sites and has an expanding international presence. The Benefits 25 days holiday + bank holidays Bonus scheme Pension What's Required? Whilst enthusiasm and a proactive, hands-on approach are key, it is hoped that the successful IT Manager will have: Proven experience in an IT Manager / IT Lead role Strong technical background across infrastructure, including Windows Server, Microsoft 365, and Azure Experience managing IT environments across multiple sites Experience working with or managing Managed Service Providers (MSPs) Good understanding of cybersecurity principles and frameworks (e.g., Cyber Essentials Plus) Experience managing software vendors and systems (ERP, CAD, SaaS, etc.) Experience within a manufacturing, engineering, or R&D environment would be highly beneficial. What Next? If you're an IT Manager looking for an exciting new role in a challenging and rewarding environment, then please apply today to learn more! IT Manager, Infrastructure, Cybersecurity, Manufacturing, MSP, Azure, Microsoft 365 Corriculo Ltd acts as an employment agency and an employment business. ,
Macildowie Recruitment and Retention
Leicester, Leicestershire
IT Manager Leicester (Hybrid - 2 days on-site per week) Up to £60,000 + Benefits We're partnering with a growing organisation to recruit an experienced IT Manager to lead technology operations, infrastructure, systems development, and digital transformation across a multi-site environment. This is a hands-on leadership role suited to someone who combines strong technical expertise with strategic thinking and enjoys driving innovation, improving systems, and leading a small internal team. The Opportunity As IT Manager, you'll take ownership of the organisation's IT function, overseeing infrastructure, cybersecurity, ERP systems, software development, support services, and reporting capabilities. You'll play a key role in shaping the technology roadmap while ensuring systems remain secure, scalable, and aligned to business growth. This role offers a broad scope with the opportunity to influence both day-to-day operations and long-term technology improvements. Key Responsibilities Lead and develop the internal IT and software development teams Oversee IT infrastructure, networks, cloud environments, and endpoint security Manage and enhance Microsoft 365, Azure, Intune, and network technologies Own ERP systems administration, development, integrations, and automation Drive improvements across business systems, workflows, and reporting Lead cybersecurity, disaster recovery, governance, and compliance initiatives Deliver reporting, dashboards, and analytics capabilities to support business decision-making Manage third-party technology partners and suppliers Support digital transformation and continuous improvement projects Provide technical guidance and support to senior stakeholders Skills & Experience Required Proven experience in an IT Manager or senior technical leadership role Strong technical knowledge of: Microsoft Azure, Microsoft 365, Intune, Network infrastructure Endpoint security Experience managing ERP systems, including automation and integrations Strong understanding of cybersecurity, governance, and IT best practices Experience leading IT support and software development functions Strong project delivery and stakeholder management skills Experience with reporting, dashboards, and business analytics Ability to balance strategic planning with hands-on technical involvement Excellent communication and leadership skills What's on Offer Hybrid working model (2 days onsite in Leicester) Salary up to £55000 - £60000 depending on experience Opportunity to shape and modernise a growing technology function Broad strategic and operational remit Collaborative and forward-thinking environment If you're an experienced IT professional looking for a role where you can make a real impact across infrastructure, systems, and business improvement initiatives, we'd love to hear from you.
Jun 07, 2026
Full time
IT Manager Leicester (Hybrid - 2 days on-site per week) Up to £60,000 + Benefits We're partnering with a growing organisation to recruit an experienced IT Manager to lead technology operations, infrastructure, systems development, and digital transformation across a multi-site environment. This is a hands-on leadership role suited to someone who combines strong technical expertise with strategic thinking and enjoys driving innovation, improving systems, and leading a small internal team. The Opportunity As IT Manager, you'll take ownership of the organisation's IT function, overseeing infrastructure, cybersecurity, ERP systems, software development, support services, and reporting capabilities. You'll play a key role in shaping the technology roadmap while ensuring systems remain secure, scalable, and aligned to business growth. This role offers a broad scope with the opportunity to influence both day-to-day operations and long-term technology improvements. Key Responsibilities Lead and develop the internal IT and software development teams Oversee IT infrastructure, networks, cloud environments, and endpoint security Manage and enhance Microsoft 365, Azure, Intune, and network technologies Own ERP systems administration, development, integrations, and automation Drive improvements across business systems, workflows, and reporting Lead cybersecurity, disaster recovery, governance, and compliance initiatives Deliver reporting, dashboards, and analytics capabilities to support business decision-making Manage third-party technology partners and suppliers Support digital transformation and continuous improvement projects Provide technical guidance and support to senior stakeholders Skills & Experience Required Proven experience in an IT Manager or senior technical leadership role Strong technical knowledge of: Microsoft Azure, Microsoft 365, Intune, Network infrastructure Endpoint security Experience managing ERP systems, including automation and integrations Strong understanding of cybersecurity, governance, and IT best practices Experience leading IT support and software development functions Strong project delivery and stakeholder management skills Experience with reporting, dashboards, and business analytics Ability to balance strategic planning with hands-on technical involvement Excellent communication and leadership skills What's on Offer Hybrid working model (2 days onsite in Leicester) Salary up to £55000 - £60000 depending on experience Opportunity to shape and modernise a growing technology function Broad strategic and operational remit Collaborative and forward-thinking environment If you're an experienced IT professional looking for a role where you can make a real impact across infrastructure, systems, and business improvement initiatives, we'd love to hear from you.
IT Operations Manager Location: Hybrid - West Midlands (minimum 3 days on-site) Salary: £60,000 + benefits Overview We're working with a growing, technology-led organisation in the West Midlands looking to hire an IT Operations Manager to support and develop their IT function.This is a predominantly hands-on role with a strong focus on technical delivery across a Microsoft environment, alongside some team leadership responsibilities. You'll play a key role in ensuring the performance, security, and reliability of IT systems while contributing to ongoing improvements and projects. Key Responsibilities Support and develop the IT Operations function, providing guidance to junior team members Take ownership of day-to-day IT infrastructure operations within a Microsoft-focused environment Manage Change and Incident Management processes to minimise disruption Own the patching process across servers, endpoints, cloud, and network environments Oversee Service Desk operations and ensure strong end-user support Work closely with third-party vendors and technology partners Drive continuous improvement across IT processes and service delivery Support compliance and security-related initiatives Contribute to infrastructure and cloud-related projects Essential Skills & Experience Proven experience in an IT Operations or Infrastructure-focused role Strong hands-on technical expertise across Microsoft technologies, including: Microsoft Entra ID (Azure AD) Hyper-V Microsoft Purview Intune Azure Networking Experience supporting Service Desk / IT support functions Knowledge of Change and Incident Management processes Strong communication skills and ability to work across technical and non-technical teams Ability to take ownership and work independently Eligibility for SC clearance Desirable Experience Azure certifications (e.g., AZ-104, AZ-305) Familiarity with frameworks such as ISO 27001, Cyber Essentials+, or ITIL Experience with Microsoft 365 / Azure environments and migrations Personal Attributes Proactive and detail-oriented Strong problem-solving skills Collaborative team player Interest in mentoring and supporting others Package & Benefits Salary: £60,000 Pension scheme Private healthcare Flexible benefits (including cycle to work / EV schemes) Ongoing training and development Hybrid working (minimum 3 days on-site)
Jun 07, 2026
Full time
IT Operations Manager Location: Hybrid - West Midlands (minimum 3 days on-site) Salary: £60,000 + benefits Overview We're working with a growing, technology-led organisation in the West Midlands looking to hire an IT Operations Manager to support and develop their IT function.This is a predominantly hands-on role with a strong focus on technical delivery across a Microsoft environment, alongside some team leadership responsibilities. You'll play a key role in ensuring the performance, security, and reliability of IT systems while contributing to ongoing improvements and projects. Key Responsibilities Support and develop the IT Operations function, providing guidance to junior team members Take ownership of day-to-day IT infrastructure operations within a Microsoft-focused environment Manage Change and Incident Management processes to minimise disruption Own the patching process across servers, endpoints, cloud, and network environments Oversee Service Desk operations and ensure strong end-user support Work closely with third-party vendors and technology partners Drive continuous improvement across IT processes and service delivery Support compliance and security-related initiatives Contribute to infrastructure and cloud-related projects Essential Skills & Experience Proven experience in an IT Operations or Infrastructure-focused role Strong hands-on technical expertise across Microsoft technologies, including: Microsoft Entra ID (Azure AD) Hyper-V Microsoft Purview Intune Azure Networking Experience supporting Service Desk / IT support functions Knowledge of Change and Incident Management processes Strong communication skills and ability to work across technical and non-technical teams Ability to take ownership and work independently Eligibility for SC clearance Desirable Experience Azure certifications (e.g., AZ-104, AZ-305) Familiarity with frameworks such as ISO 27001, Cyber Essentials+, or ITIL Experience with Microsoft 365 / Azure environments and migrations Personal Attributes Proactive and detail-oriented Strong problem-solving skills Collaborative team player Interest in mentoring and supporting others Package & Benefits Salary: £60,000 Pension scheme Private healthcare Flexible benefits (including cycle to work / EV schemes) Ongoing training and development Hybrid working (minimum 3 days on-site)
Are you an experienced IT professional with a strong background in Microsoft 365 and infrastructure support? Join Transforming PLC as an IT Business Partner and play a key role in supporting and improving digital services that make a real difference across our social care operations. IT Business PartnerManchester Hybrid (with some travel) Full Time, Permanent £40,000 per year plus benefits Please note: you must be authorised to work in the UK Transforming PLC is a UK-based group with social care provider subsidiaries. We are committed to safe, high-quality care, strong governance, and operational excellence. Our Digital Services function enables secure, reliable technology services for colleagues across offices, care settings and hybrid working, supporting better outcomes for the people we support. About the role: We are looking for an experienced IT Business Partner to join our Digital Services team. A hybrid role based in Manchester with some travel, this is a great opportunity for a technically strong, business-focused IT professional to play a key role in supporting and improving technology across a multi-site organisation. You will act as a trusted partner to stakeholders, provide technical expertise across Microsoft 365 and infrastructure, and help ensure our services are secure, reliable and fit for purpose. What you'll be doing: Act as the subject matter expert for IT infrastructure, with a focus on Microsoft 365, connectivity and site-based technologies. Provide Level 3 support and lead technical problem resolution across the organisation. Build strong relationships with stakeholders and act as a trusted advisor on digital services. Support secure, resilient and effective IT services across multiple locations. Work with third-party suppliers and internal teams to improve systems and resolve major incidents. What we're looking for: Strong knowledge of the Microsoft 365 ecosystem and IT infrastructure support. Experience in a senior infrastructure, 3rd line or similar technical support role. Good understanding of networking fundamentals, cyber security and cloud technologies. Experience supporting multi-site environments and managing third-party suppliers. Excellent problem-solving skills and the ability to communicate clearly with technical and non-technical stakeholders. Experience in healthcare or social care environments would be an advantage. What we offer: Competitive salary and benefits package. Hybrid working with flexibility aligned to business needs. Opportunities for professional development and career growth. A collaborative and supportive working environment. If you are a proactive IT professional who enjoys combining technical expertise with stakeholder partnership, we would love to hear from you. Apply now to join us and help shape reliable, secure and effective digital services across the organisation. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience includes IT Infrastructure Engineer, Senior IT Support Engineer, 3rd Line Support Engineer, Technical Services Manager, IT Operations Engineer, Microsoft 365 Engineer, Infrastructure Support Analyst, Systems Administrator, IT Manager, Network and Infrastructure Engineer, Digital Services Partner, Technical Account Manager, Cloud Support Engineer, Service Delivery Analyst, End User Computing Engineer, IT Solutions Specialist, ICT Business Partner.
Jun 07, 2026
Full time
Are you an experienced IT professional with a strong background in Microsoft 365 and infrastructure support? Join Transforming PLC as an IT Business Partner and play a key role in supporting and improving digital services that make a real difference across our social care operations. IT Business PartnerManchester Hybrid (with some travel) Full Time, Permanent £40,000 per year plus benefits Please note: you must be authorised to work in the UK Transforming PLC is a UK-based group with social care provider subsidiaries. We are committed to safe, high-quality care, strong governance, and operational excellence. Our Digital Services function enables secure, reliable technology services for colleagues across offices, care settings and hybrid working, supporting better outcomes for the people we support. About the role: We are looking for an experienced IT Business Partner to join our Digital Services team. A hybrid role based in Manchester with some travel, this is a great opportunity for a technically strong, business-focused IT professional to play a key role in supporting and improving technology across a multi-site organisation. You will act as a trusted partner to stakeholders, provide technical expertise across Microsoft 365 and infrastructure, and help ensure our services are secure, reliable and fit for purpose. What you'll be doing: Act as the subject matter expert for IT infrastructure, with a focus on Microsoft 365, connectivity and site-based technologies. Provide Level 3 support and lead technical problem resolution across the organisation. Build strong relationships with stakeholders and act as a trusted advisor on digital services. Support secure, resilient and effective IT services across multiple locations. Work with third-party suppliers and internal teams to improve systems and resolve major incidents. What we're looking for: Strong knowledge of the Microsoft 365 ecosystem and IT infrastructure support. Experience in a senior infrastructure, 3rd line or similar technical support role. Good understanding of networking fundamentals, cyber security and cloud technologies. Experience supporting multi-site environments and managing third-party suppliers. Excellent problem-solving skills and the ability to communicate clearly with technical and non-technical stakeholders. Experience in healthcare or social care environments would be an advantage. What we offer: Competitive salary and benefits package. Hybrid working with flexibility aligned to business needs. Opportunities for professional development and career growth. A collaborative and supportive working environment. If you are a proactive IT professional who enjoys combining technical expertise with stakeholder partnership, we would love to hear from you. Apply now to join us and help shape reliable, secure and effective digital services across the organisation. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience includes IT Infrastructure Engineer, Senior IT Support Engineer, 3rd Line Support Engineer, Technical Services Manager, IT Operations Engineer, Microsoft 365 Engineer, Infrastructure Support Analyst, Systems Administrator, IT Manager, Network and Infrastructure Engineer, Digital Services Partner, Technical Account Manager, Cloud Support Engineer, Service Delivery Analyst, End User Computing Engineer, IT Solutions Specialist, ICT Business Partner.
Haberdashers' Academies Trust South
Dartford, Kent
About the role The Cloud, Infrastructure, and Security Manager is a strategic, hands-on leadership role responsible for the secure and effective operation of all IT infrastructure across the Trust. This position requires a strong technical background combined with the ability to lead complex projects, such as the upcoming Trust-wide infrastructure audit and redesign. The successful candidate will continue to drive our transition to modern cloud environments, ensure robust cyber security, and align our technology roadmap with current educational and digital standards. Key areas of responsibility: • Technical & System Operations • Project & Professional Development Duties • Leadership accountability & Strategic Projects • Lead the Trust-wide infrastructure audit and network redesign • Team development Reporting This role is accountable to the Director of IT Staff Development Our staff are important to us. We know that without great staff, our children will not be as successful. Therefore, Professional Learning is key to our success. As a new employee within the Trust, you will be supported by the College and Trust staff, alongside your line manager to realise your full potential. We actively encourage applicants from colleagues from under-represented groups. We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share in this commitment. This post falls within the scope of regulated activity. Appointment is subject to an enhanced DBS with list checks (and other relevant checks). It is an offence to apply for the role if you are barred from engaging in regulated activity with children.
Jun 07, 2026
Full time
About the role The Cloud, Infrastructure, and Security Manager is a strategic, hands-on leadership role responsible for the secure and effective operation of all IT infrastructure across the Trust. This position requires a strong technical background combined with the ability to lead complex projects, such as the upcoming Trust-wide infrastructure audit and redesign. The successful candidate will continue to drive our transition to modern cloud environments, ensure robust cyber security, and align our technology roadmap with current educational and digital standards. Key areas of responsibility: • Technical & System Operations • Project & Professional Development Duties • Leadership accountability & Strategic Projects • Lead the Trust-wide infrastructure audit and network redesign • Team development Reporting This role is accountable to the Director of IT Staff Development Our staff are important to us. We know that without great staff, our children will not be as successful. Therefore, Professional Learning is key to our success. As a new employee within the Trust, you will be supported by the College and Trust staff, alongside your line manager to realise your full potential. We actively encourage applicants from colleagues from under-represented groups. We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share in this commitment. This post falls within the scope of regulated activity. Appointment is subject to an enhanced DBS with list checks (and other relevant checks). It is an offence to apply for the role if you are barred from engaging in regulated activity with children.
IT Operations Manager Please note this role is full onsite (however, free daily parking or subsidised work commute is offered). In addition, my client is unable to offer sponsorship, now or in the future. The role is based in my clients headquarters in central Norwich. Permanent, Full Time. Salary to 55K dependant on experience. Generous Pension. 25 days holiday plus public holidays + up to 3 days Long Service entitlement. Health Scheme. Generous Life Assurance. Free use of electric vehicle charge points. 9am to 5pm working hours with 45 mins paid lunch break ( some flexi-time also offered to allow a day off in lieu) Fresh fruit daily, plus regular treats. Training Courses to further enhance technical skills and learning. cycle to work schemes. Other additional perks offered. The company is based within Norwich City Centre, so easily accessible by car, train or cycle. It's not too far from some great pubs, too! If you are keen to join progressive company, gain exposure to a diverse array of technologies, and provided the opportunity to learn and progress within the organisation, take a senior, responsible role, and make an impact with their technical environment, then please apply. My client is in urgent need of an experienced IT Operations Manager to manage the existing IT Infrastructure Team and be responsible for overseeing the daily operations of the IT department, ensuring the stability, reliability, and security of the organization's IT infrastructure. This includes managing the IT Service Desk operations and teams. Leadership and Management: Lead and manage the service desk team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee the maintenance, support, and optimization of all IT systems, including servers, networks, and applications. Ensure the infrastructure is secure and compliant with industry standards. Compliance and Security: Ensure all IT operations comply with relevant laws, regulations, and industry standards. Ensure alignment with corporate and cluster policies, procedures, service levels and defined process, to contribute to the standardization of IT. Performance Monitoring: Monitor and analyse the performance of IT systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong knowledge of IT systems, networks, and applications. Familiarity with cloud computing, cybersecurity, and data management. Expertise in change planning. Virtualisation of both Server and Desktop environments using VMWare. Windows Servers/Desktop operating systems. Active Directory and Group Policy knowledge. Microsoft 365 Exchange knowledge.
Jun 07, 2026
Full time
IT Operations Manager Please note this role is full onsite (however, free daily parking or subsidised work commute is offered). In addition, my client is unable to offer sponsorship, now or in the future. The role is based in my clients headquarters in central Norwich. Permanent, Full Time. Salary to 55K dependant on experience. Generous Pension. 25 days holiday plus public holidays + up to 3 days Long Service entitlement. Health Scheme. Generous Life Assurance. Free use of electric vehicle charge points. 9am to 5pm working hours with 45 mins paid lunch break ( some flexi-time also offered to allow a day off in lieu) Fresh fruit daily, plus regular treats. Training Courses to further enhance technical skills and learning. cycle to work schemes. Other additional perks offered. The company is based within Norwich City Centre, so easily accessible by car, train or cycle. It's not too far from some great pubs, too! If you are keen to join progressive company, gain exposure to a diverse array of technologies, and provided the opportunity to learn and progress within the organisation, take a senior, responsible role, and make an impact with their technical environment, then please apply. My client is in urgent need of an experienced IT Operations Manager to manage the existing IT Infrastructure Team and be responsible for overseeing the daily operations of the IT department, ensuring the stability, reliability, and security of the organization's IT infrastructure. This includes managing the IT Service Desk operations and teams. Leadership and Management: Lead and manage the service desk team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee the maintenance, support, and optimization of all IT systems, including servers, networks, and applications. Ensure the infrastructure is secure and compliant with industry standards. Compliance and Security: Ensure all IT operations comply with relevant laws, regulations, and industry standards. Ensure alignment with corporate and cluster policies, procedures, service levels and defined process, to contribute to the standardization of IT. Performance Monitoring: Monitor and analyse the performance of IT systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong knowledge of IT systems, networks, and applications. Familiarity with cloud computing, cybersecurity, and data management. Expertise in change planning. Virtualisation of both Server and Desktop environments using VMWare. Windows Servers/Desktop operating systems. Active Directory and Group Policy knowledge. Microsoft 365 Exchange knowledge.
Job Location: Cardiff Additional Location Information: Salary: From £31,519 Contract type: Permanent Posting End Date: 10/06/2026 At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for ICT Service Desk Technician who would like to help us reach our mission to "earn customer loyalty and drive business growth by providing consistently excellent service". Purpose of this role To provide in person and telephone IT technical assistance to BUUK's internal customers in the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Your key responsibilities are Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required for BUUK internal service levels. Working in a front of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution. Support, maintenance, and stock management of hardware on site including Windows laptops, Android mobile devices and associated peripherals. Support and maintenance of the meeting room conference equipment and general IT Hardware. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users utilising BUUK systems. Maintaining a rapport with customers by understanding their role within the organisation. Complete the setup of new starters, role changes & leaver, including any necessary training support to operate all BUUK equipment. Collaborate with the wider IT team based in other locations via phone, email, or meetings to ensure that support on site is provided to the required standards. Any other appropriate duties as required by the Service Desk Team Leaders or Service Support Manager. Occasional travel to Woolpit Office or other sites may be required for training and support purposes. Qualifications GCSE grade C / 5 in English and Maths, or equivalent. Experience/Knowledge Experience working within an IT service desk / IT Support environment. A customer services background. Experience supporting Microsoft operating systems, Active Directory and Exchange. Abilities/Skills Good verbal skills in person, phone or virtual meetings. Good written communications. Excellent problem solving skills. Highly organised and self-motivated. Ability to deal with potentially stressful situations calmly. Assertive, confident, positive and professional manner. Ability to prioritise to achieve SLA. Maintain high attention to detail. Desirable CompTIA A+ and Network+, Security + or equivalent. IT based A level Grade C or above / BTEC or equivalent. Degree or equivalent. ITIL certification. Support based Microsoft technologies accreditation. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages. Knowledge of smartphone & mobile device support. Imaging software using products such as Acronis & Autopilot. Ability to troubleshoot IT related hardware & software issues. Have a good understanding of IT security and awareness of cyber security best practices. What can you expect from us Cost of living annual pay review. Company pension contributions up to 10% if employees contribute 5%. 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks. Enhanced maternity, paternity and adoption pay. To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax). Hybrid working for eligible roles. Development opportunities to reach your career aspirations. BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options. Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.
Jun 07, 2026
Full time
Job Location: Cardiff Additional Location Information: Salary: From £31,519 Contract type: Permanent Posting End Date: 10/06/2026 At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for ICT Service Desk Technician who would like to help us reach our mission to "earn customer loyalty and drive business growth by providing consistently excellent service". Purpose of this role To provide in person and telephone IT technical assistance to BUUK's internal customers in the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Your key responsibilities are Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required for BUUK internal service levels. Working in a front of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution. Support, maintenance, and stock management of hardware on site including Windows laptops, Android mobile devices and associated peripherals. Support and maintenance of the meeting room conference equipment and general IT Hardware. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users utilising BUUK systems. Maintaining a rapport with customers by understanding their role within the organisation. Complete the setup of new starters, role changes & leaver, including any necessary training support to operate all BUUK equipment. Collaborate with the wider IT team based in other locations via phone, email, or meetings to ensure that support on site is provided to the required standards. Any other appropriate duties as required by the Service Desk Team Leaders or Service Support Manager. Occasional travel to Woolpit Office or other sites may be required for training and support purposes. Qualifications GCSE grade C / 5 in English and Maths, or equivalent. Experience/Knowledge Experience working within an IT service desk / IT Support environment. A customer services background. Experience supporting Microsoft operating systems, Active Directory and Exchange. Abilities/Skills Good verbal skills in person, phone or virtual meetings. Good written communications. Excellent problem solving skills. Highly organised and self-motivated. Ability to deal with potentially stressful situations calmly. Assertive, confident, positive and professional manner. Ability to prioritise to achieve SLA. Maintain high attention to detail. Desirable CompTIA A+ and Network+, Security + or equivalent. IT based A level Grade C or above / BTEC or equivalent. Degree or equivalent. ITIL certification. Support based Microsoft technologies accreditation. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages. Knowledge of smartphone & mobile device support. Imaging software using products such as Acronis & Autopilot. Ability to troubleshoot IT related hardware & software issues. Have a good understanding of IT security and awareness of cyber security best practices. What can you expect from us Cost of living annual pay review. Company pension contributions up to 10% if employees contribute 5%. 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks. Enhanced maternity, paternity and adoption pay. To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax). Hybrid working for eligible roles. Development opportunities to reach your career aspirations. BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options. Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.
The Centre for Long-Term Resilience
City Of Westminster, London
Type: Full-Time (40 hours per week) Reports to: Director of Operations Location: Westminster, London (expectation of working from our office 2-3 days a week) Salary: c£68,000, depending on experience Start date: We expect to complete interviews in July, with the successful candidate joining the team as soon as possible thereafter, subject to reference checks and notice period. How to apply: Please submit your application using our application form () by 9am UK time on Monday 22 June 2026. About CLTR The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance. The Role The Operations Manager is a key hire within our small but highly effective Operations Unit, sitting alongside a People Operations Manager and reporting directly to the Director of Operations. The Operations Manager will play a pivotal role in supporting CLTR's overall operations, working across units and delivering projects spanning cybersecurity, finance, administration, data protection, office management and others. This is a hands-on, generalist role suited to a skilled and self-motivated operator who thrives in a fast-paced environment and is comfortable switching between strategic project management and day-to-day delivery. You will have the confidence to take on new challenges and the ability to communicate clearly with internal teams, contractors and external service providers to drive impact. You will take ownership of key operational systems and processes, lead on our internal cybersecurity and IT operations (in partnership with our external managed service provider), and support a range of compliance, administrative, and organisational improvement projects. As the organisation grows, this role will be central to building the infrastructure that supports a scaling team. What you'll do: Project & Operations Management Project manage key operational initiatives from initiation through to delivery, maintaining clear plans, timelines, and stakeholder communication. Support the Director of Operations in developing and implementing operational strategies aligned with the organisation's growth plans. Identify inefficiencies in existing systems and processes and drive improvements, ensuring the organisation is well-positioned to scale. Maintain operational documentation, process guides, and internal knowledge management systems. Cybersecurity and IT: Serve as the primary internal point of contact for our external IT and managed security service provider, ensuring service levels are maintained and issues are resolved promptly. Oversee day-to-day IT operations including device management, software licensing, onboarding/offboarding technology needs, and user support escalations. Lead the implementation and ongoing management of the organisation's cybersecurity policies and controls, in line with relevant frameworks (e.g. Cyber Essentials). Maintain and develop an asset register, acceptable use policies, access controls, and incident response procedures. Proactively identify and mitigate IT and security risks as the organisation grows, including preparing for future infrastructure needs. Coordinate internal roll out and learning around AI tools. Compliance & Governance Support Maintain and update internal policies in coordination with the Director of Operations, People Operations Manager and relevant leads. Support the People Operations Manager with HR-adjacent compliance requirements where appropriate (e.g. right to work checks, DBS, data handling). Support organisational compliance activities, including data protection (UK GDPR) and any sector-or donor-specific regulatory requirements. Assist in preparing for and managing external audits, accreditations, and due diligence processes. Office & Administrative Operations Oversee the smooth day-to-day running of office operations, including facilities management, supplier relationships, and procurement. Manage relationships with key operational suppliers and service providers, reviewing contracts and ensuring value for money. Provide flexible administrative support to the Director of Operations and wider Operations Unit as needed, with a can-do approach to varied tasks. Support the planning and logistics of internal events, offsites, and all-staff meetings. Provide flexible operational support to the Risk Management Unit (0.5 days per week) Organisational Development Contribute to scaling the organisation's operational capabilities as headcount grows, including helping to onboard new staff, implement new tools, and embed operational best practice. Play an active role in fostering a well-organised, collaborative, and mission-aligned working culture. Any other tasks as reasonably requested by your line manager. Person Specification Essential Proven track record in an operations, project management, or business management role. Strong project management skills, with the ability to manage multiple workstreams simultaneously and deliver to deadlines. Proven ability to manage IT and/or cybersecurity operations, ideally including experience working with external managed service providers. Experience supporting compliance or governance functions, including working knowledge of UK GDPR and data protection practice. Exceptional attention to detail and organisational skills, with a systematic approach to documentation and process management. A self-starter mentality - comfortable with ambiguity, able to take initiative, and happy to roll up their sleeves on both strategic and administrative tasks. High agency and a proactive, ownership-driven approach - you follow through on commitments, adapt quickly, and don't wait to be told what needs doing. Excellent interpersonal skills, able to communicate clearly, kindly and directly - giving and receiving feedback openly, and building strong relationships across teams and with external partners. A genuine commitment to CLTR's mission and an understanding that getting the operations right is what enables high-impact work to land. Eligible to work in the UK. Unfortunately we are unable to sponsor visas for this role. Desirable Experience working in a not-for-profit, think tank, research organisation, or similarly mission-driven environment. Project management qualification such as PRINCE2 or Agile. Familiarity with cybersecurity frameworks such as Cyber Essentials, NIST, or ISO 27001. Experience supporting organisational scaling or managing change in a growing team. Strong digital literacy and experience working with tools such as Claude, Gemini, Asana and WordPress, and the ability to learn new software rapidly. Experience managing procurement and supplier contracts. Location and Travel Requirements Flexible location within the UK, with the expectation of attending our central London office at least twice-to-three times a week, including Mondays. We are open to discussing remote and flexible working arrangements with candidates. Salary and Benefits £68,000, depending on experience. If you are interested in this position, but the salary is a barrier to applying, please get in touch with our team to discuss. In addition to your salary, CLTR offers a generous benefits package which includes: 30 days annual leave, plus public holidays; £5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.; £3,000 annual learning and development budget, plus up to five days paid work time; £2,000 onboarding grant for equipment and supplies; A pension contribution scheme (up to 7% employer-matched contribution); Private health insurance; Group life insurance; Generous parental leave benefits; and Paid office lunches twice a week including on Mondays. Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible. How to apply To apply for this role, please submit your CV and a cover letter (no more than two sides of A4) using the application form () by 9am UK time on Monday 22 June 2026. Please use your cover letter to demonstrate how you meet the person specification, and how you would approach the responsibilities of this role in practice. We plan to conduct first round interviews online with selected candidates during the week commencing 29 June 2026. Final interviews will be held in person during the week commencing 13 July 2026 at CLTR's office in London. If you have any questions regarding the process or dates above, please contact us via Equal opportunities . click apply for full job details
Jun 07, 2026
Full time
Type: Full-Time (40 hours per week) Reports to: Director of Operations Location: Westminster, London (expectation of working from our office 2-3 days a week) Salary: c£68,000, depending on experience Start date: We expect to complete interviews in July, with the successful candidate joining the team as soon as possible thereafter, subject to reference checks and notice period. How to apply: Please submit your application using our application form () by 9am UK time on Monday 22 June 2026. About CLTR The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance. The Role The Operations Manager is a key hire within our small but highly effective Operations Unit, sitting alongside a People Operations Manager and reporting directly to the Director of Operations. The Operations Manager will play a pivotal role in supporting CLTR's overall operations, working across units and delivering projects spanning cybersecurity, finance, administration, data protection, office management and others. This is a hands-on, generalist role suited to a skilled and self-motivated operator who thrives in a fast-paced environment and is comfortable switching between strategic project management and day-to-day delivery. You will have the confidence to take on new challenges and the ability to communicate clearly with internal teams, contractors and external service providers to drive impact. You will take ownership of key operational systems and processes, lead on our internal cybersecurity and IT operations (in partnership with our external managed service provider), and support a range of compliance, administrative, and organisational improvement projects. As the organisation grows, this role will be central to building the infrastructure that supports a scaling team. What you'll do: Project & Operations Management Project manage key operational initiatives from initiation through to delivery, maintaining clear plans, timelines, and stakeholder communication. Support the Director of Operations in developing and implementing operational strategies aligned with the organisation's growth plans. Identify inefficiencies in existing systems and processes and drive improvements, ensuring the organisation is well-positioned to scale. Maintain operational documentation, process guides, and internal knowledge management systems. Cybersecurity and IT: Serve as the primary internal point of contact for our external IT and managed security service provider, ensuring service levels are maintained and issues are resolved promptly. Oversee day-to-day IT operations including device management, software licensing, onboarding/offboarding technology needs, and user support escalations. Lead the implementation and ongoing management of the organisation's cybersecurity policies and controls, in line with relevant frameworks (e.g. Cyber Essentials). Maintain and develop an asset register, acceptable use policies, access controls, and incident response procedures. Proactively identify and mitigate IT and security risks as the organisation grows, including preparing for future infrastructure needs. Coordinate internal roll out and learning around AI tools. Compliance & Governance Support Maintain and update internal policies in coordination with the Director of Operations, People Operations Manager and relevant leads. Support the People Operations Manager with HR-adjacent compliance requirements where appropriate (e.g. right to work checks, DBS, data handling). Support organisational compliance activities, including data protection (UK GDPR) and any sector-or donor-specific regulatory requirements. Assist in preparing for and managing external audits, accreditations, and due diligence processes. Office & Administrative Operations Oversee the smooth day-to-day running of office operations, including facilities management, supplier relationships, and procurement. Manage relationships with key operational suppliers and service providers, reviewing contracts and ensuring value for money. Provide flexible administrative support to the Director of Operations and wider Operations Unit as needed, with a can-do approach to varied tasks. Support the planning and logistics of internal events, offsites, and all-staff meetings. Provide flexible operational support to the Risk Management Unit (0.5 days per week) Organisational Development Contribute to scaling the organisation's operational capabilities as headcount grows, including helping to onboard new staff, implement new tools, and embed operational best practice. Play an active role in fostering a well-organised, collaborative, and mission-aligned working culture. Any other tasks as reasonably requested by your line manager. Person Specification Essential Proven track record in an operations, project management, or business management role. Strong project management skills, with the ability to manage multiple workstreams simultaneously and deliver to deadlines. Proven ability to manage IT and/or cybersecurity operations, ideally including experience working with external managed service providers. Experience supporting compliance or governance functions, including working knowledge of UK GDPR and data protection practice. Exceptional attention to detail and organisational skills, with a systematic approach to documentation and process management. A self-starter mentality - comfortable with ambiguity, able to take initiative, and happy to roll up their sleeves on both strategic and administrative tasks. High agency and a proactive, ownership-driven approach - you follow through on commitments, adapt quickly, and don't wait to be told what needs doing. Excellent interpersonal skills, able to communicate clearly, kindly and directly - giving and receiving feedback openly, and building strong relationships across teams and with external partners. A genuine commitment to CLTR's mission and an understanding that getting the operations right is what enables high-impact work to land. Eligible to work in the UK. Unfortunately we are unable to sponsor visas for this role. Desirable Experience working in a not-for-profit, think tank, research organisation, or similarly mission-driven environment. Project management qualification such as PRINCE2 or Agile. Familiarity with cybersecurity frameworks such as Cyber Essentials, NIST, or ISO 27001. Experience supporting organisational scaling or managing change in a growing team. Strong digital literacy and experience working with tools such as Claude, Gemini, Asana and WordPress, and the ability to learn new software rapidly. Experience managing procurement and supplier contracts. Location and Travel Requirements Flexible location within the UK, with the expectation of attending our central London office at least twice-to-three times a week, including Mondays. We are open to discussing remote and flexible working arrangements with candidates. Salary and Benefits £68,000, depending on experience. If you are interested in this position, but the salary is a barrier to applying, please get in touch with our team to discuss. In addition to your salary, CLTR offers a generous benefits package which includes: 30 days annual leave, plus public holidays; £5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.; £3,000 annual learning and development budget, plus up to five days paid work time; £2,000 onboarding grant for equipment and supplies; A pension contribution scheme (up to 7% employer-matched contribution); Private health insurance; Group life insurance; Generous parental leave benefits; and Paid office lunches twice a week including on Mondays. Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible. How to apply To apply for this role, please submit your CV and a cover letter (no more than two sides of A4) using the application form () by 9am UK time on Monday 22 June 2026. Please use your cover letter to demonstrate how you meet the person specification, and how you would approach the responsibilities of this role in practice. We plan to conduct first round interviews online with selected candidates during the week commencing 29 June 2026. Final interviews will be held in person during the week commencing 13 July 2026 at CLTR's office in London. If you have any questions regarding the process or dates above, please contact us via Equal opportunities . click apply for full job details