Combatting Drugs Partnership Coordinator Post £46,206 - £55,992 36 months Fixed Term Until May 2029 Full time Wandsworth Town Hall; Twickenham Civic Centre Objective of role Working in partnership, this role will provide programme management support to enable the delivery of the Richmond and Wandsworth Combatting Drugs Partnership (CDP) and its corresponding strategic delivery plan . This post will sit within the Public Health Team, and work collaboratively with colleagues across the council, notably Commissioning, Community Safety, Adult and Children's Social Care as well as wider system partners including the Police, Treatment Providers, Voluntary and Community Sector Organisations and those with Lived Experience. About the role This post is hosted by the Public Health team for Richmond and Wandsworth Councils on behalf of the Richmond and Wandsworth Combating Drugs Partnership. The post holder will support the Public Health Drug and Alcohol Lead to programme manage the delivery of the Combatting Drugs Partnership (CDP) and its corresponding strategic delivery plan. The role deals with the changing political, strategic and policy context of the Government's 10 year Combating Drugs Strategy and the needs of multiple stakeholders. In this role you will: Convene partnership steering group meetings to help ensure sufficient system capacity to coordinate strategy and planning to break the chain of supply, provide world class treatment and recovery, and support a generational shift in the demand for drugs Encourage full involvement of appropriate local leaders and put in place the governance structure and culture to drive joint and system-wide decision making Oversee and programme manage the development and delivery of the Combatting Drugs Partnership Strategic Delivery plan with a whole-system approach. Help to unblock issues across the system and prepare regular reports on the partnership's performance and delivery into central government and the Health and Wellbeing Board in support of the SRO. If you are enthusiastic, passionate, have the above skills and a solid understanding of the changing and evolving substance misuse system then we want to hear from you. Of note, there is an expectation that the successful candidate will be able to work across both Twickenham and Wandsworth offices as required. Essential Qualifications, Skills and Experience The successful applicant will have: Experience working with or within a Public Health team. Experience working with or within in a Drug and Alcohol service. Knowledge of drug and alcohol harm, treatment and recovery, and an understanding of health and the wider system that reduces harms from drug and alcohol harms. A project management qualification or evidence of equivalent experience. Be proficient in the use of Microsoft Office, including Outlook, Word, Excel and PowerPoint. Be able to communicate effectively and sensitively orally and in writing. Be able to work as part of a team and deal with a wide range of professionals at all levels internally and externally and will be key along with the ability to demonstrate a meticulous eye for detail. Be able to manage multiple priorities, meet deadlines, and work independently. Demonstrable relevant experience and the ability to deal with the changing political and policy context and the needs of multiple different stakeholders, managing a wide range of relationships through collaboration with partners, elected members, and people who use our services. You will have sound knowledge of drug and alcohol harm, treatment and recovery, and an understanding of health and the wider system and how it can provide effective support and treatment to people affected by problem alcohol and drug use. With a degree and/or other relevant qualifications, you will have proven political awareness along with negotiating, influencing and strong leadership skills. You will be willing to work on your own initiative and flexibly whilst working with substance misuse and alcohol leads and stakeholders on behalf of Council and the wider partnership system. Secondment All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised. Closing Date: 24th May 2026. Shortlisting Date: 5th June 2026. Interview Date: W/C 8th June 2026. For an informal conversation please contact Ramyadevi Ravindrane Consultant in Public Health - Children & Targeted Interventions via We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
May 24, 2026
Full time
Combatting Drugs Partnership Coordinator Post £46,206 - £55,992 36 months Fixed Term Until May 2029 Full time Wandsworth Town Hall; Twickenham Civic Centre Objective of role Working in partnership, this role will provide programme management support to enable the delivery of the Richmond and Wandsworth Combatting Drugs Partnership (CDP) and its corresponding strategic delivery plan . This post will sit within the Public Health Team, and work collaboratively with colleagues across the council, notably Commissioning, Community Safety, Adult and Children's Social Care as well as wider system partners including the Police, Treatment Providers, Voluntary and Community Sector Organisations and those with Lived Experience. About the role This post is hosted by the Public Health team for Richmond and Wandsworth Councils on behalf of the Richmond and Wandsworth Combating Drugs Partnership. The post holder will support the Public Health Drug and Alcohol Lead to programme manage the delivery of the Combatting Drugs Partnership (CDP) and its corresponding strategic delivery plan. The role deals with the changing political, strategic and policy context of the Government's 10 year Combating Drugs Strategy and the needs of multiple stakeholders. In this role you will: Convene partnership steering group meetings to help ensure sufficient system capacity to coordinate strategy and planning to break the chain of supply, provide world class treatment and recovery, and support a generational shift in the demand for drugs Encourage full involvement of appropriate local leaders and put in place the governance structure and culture to drive joint and system-wide decision making Oversee and programme manage the development and delivery of the Combatting Drugs Partnership Strategic Delivery plan with a whole-system approach. Help to unblock issues across the system and prepare regular reports on the partnership's performance and delivery into central government and the Health and Wellbeing Board in support of the SRO. If you are enthusiastic, passionate, have the above skills and a solid understanding of the changing and evolving substance misuse system then we want to hear from you. Of note, there is an expectation that the successful candidate will be able to work across both Twickenham and Wandsworth offices as required. Essential Qualifications, Skills and Experience The successful applicant will have: Experience working with or within a Public Health team. Experience working with or within in a Drug and Alcohol service. Knowledge of drug and alcohol harm, treatment and recovery, and an understanding of health and the wider system that reduces harms from drug and alcohol harms. A project management qualification or evidence of equivalent experience. Be proficient in the use of Microsoft Office, including Outlook, Word, Excel and PowerPoint. Be able to communicate effectively and sensitively orally and in writing. Be able to work as part of a team and deal with a wide range of professionals at all levels internally and externally and will be key along with the ability to demonstrate a meticulous eye for detail. Be able to manage multiple priorities, meet deadlines, and work independently. Demonstrable relevant experience and the ability to deal with the changing political and policy context and the needs of multiple different stakeholders, managing a wide range of relationships through collaboration with partners, elected members, and people who use our services. You will have sound knowledge of drug and alcohol harm, treatment and recovery, and an understanding of health and the wider system and how it can provide effective support and treatment to people affected by problem alcohol and drug use. With a degree and/or other relevant qualifications, you will have proven political awareness along with negotiating, influencing and strong leadership skills. You will be willing to work on your own initiative and flexibly whilst working with substance misuse and alcohol leads and stakeholders on behalf of Council and the wider partnership system. Secondment All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised. Closing Date: 24th May 2026. Shortlisting Date: 5th June 2026. Interview Date: W/C 8th June 2026. For an informal conversation please contact Ramyadevi Ravindrane Consultant in Public Health - Children & Targeted Interventions via We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Studio / Production Manager - Packaging / CGI Hull Salary - DOE Hours - 8.30-5pm (Monday - Thursday) & (phone number removed)pm Friday Hybrid working - 3 days in the office and 2 at home Company Our client creates digital packaging assets for some of the world's most recognisable brands. Their dynamic and innovative team works with FMCG companies to prepare packaging artwork for large-scale print production. As a digitally driven organisation, our client is committed to staying at the forefront of their industry. They design and develop their own cutting-edge technologies and powerful systems, enabling them to continuously evolve and drive their business forward. This approach ensures they consistently deliver a high-quality service to their clients-whether that involves retouching imagery for print-ready media or producing high-impact 3D visuals for e-commerce platforms. Overview Our client is looking for a highly driven, data-oriented Production / Studio Manager to lead regional production performance, planning, and continuous improvement across their artwork and CGI operations. In this role, you will be instrumental in shaping how production is planned, measured, and optimised-leveraging data, insights, and reporting to drive smarter, faster decision-making. You will lead and inspire a multidisciplinary team, while enhancing production reporting frameworks, dashboards, and forecasting models to support operational excellence. A strong technical understanding of, and hands-on experience within, the CGI packaging packshot industry would be a distinct advantage. Responsibilities Production Performance & Continuous Improvement Lead and optimise regional production performance, ensuring delivery against SLAs, quality standards, and key efficiency metrics. Drive continuous improvement by reducing errors, improving utilisation, and fostering a culture of innovation and operational excellence. Production Planning & Capacity Management Lead production planning and capacity management across short-, mid-, and long-term horizons to meet demand and delivery targets. Optimise resources and team capability through data-driven decisions, ensuring scalability and alignment with current and future business needs. Data Analysis, Insight Generation and Reporting Leverage data analysis and insights to drive operational efficiency, profitability, and informed decision-making. Develop and enhance reporting through automation, standardisation, and effective visualisation to communicate performance to stakeholders. Process & Operational Excellence Lead and approve production process improvements at a regional level, ensuring they remain scalable, efficient and fit for purpose. Collaborate with global stakeholders to align and standardise processes. Support implementation of new workflows, tools, and systems. People Leadership Lead, coach, and develop a high-performing, multidisciplinary production team. Conduct regular 1:1s, performance reviews, and development planning. Foster an engaged, collaborative, and high-performance culture. Manage recruitment, onboarding, and talent development. Promote a positive and inclusive working environment. Key Skills Proven experience in production management within creative environments (artwork, print, CGI), including leading and managing large teams (circa 40 people) Preferably from the packaging industry CGI experience would be desirable A data-driven thinker who uses insight to challenge and improve performance. A proactive leader who can balance strategic planning with hands-on execution. Someone who thrives on solving operational challenges. A collaborative partner who can influence across teams and functions. A continuous improvement mindset with a passion for operational excellence. An individual who champions the value of our teams and community. Someone with strong commercial awareness with the ability to drive performance and profitability. Interviews are being conducted as soon as possible for this vacancy, so if you are interested please get in touch as soon as possible and register your details with us. Please note; we will not pass on any of your details without prior consent! Key words - packaging / Production manager / studio manager / packshot / CGI / repro / reprographics / 3D
May 24, 2026
Full time
Studio / Production Manager - Packaging / CGI Hull Salary - DOE Hours - 8.30-5pm (Monday - Thursday) & (phone number removed)pm Friday Hybrid working - 3 days in the office and 2 at home Company Our client creates digital packaging assets for some of the world's most recognisable brands. Their dynamic and innovative team works with FMCG companies to prepare packaging artwork for large-scale print production. As a digitally driven organisation, our client is committed to staying at the forefront of their industry. They design and develop their own cutting-edge technologies and powerful systems, enabling them to continuously evolve and drive their business forward. This approach ensures they consistently deliver a high-quality service to their clients-whether that involves retouching imagery for print-ready media or producing high-impact 3D visuals for e-commerce platforms. Overview Our client is looking for a highly driven, data-oriented Production / Studio Manager to lead regional production performance, planning, and continuous improvement across their artwork and CGI operations. In this role, you will be instrumental in shaping how production is planned, measured, and optimised-leveraging data, insights, and reporting to drive smarter, faster decision-making. You will lead and inspire a multidisciplinary team, while enhancing production reporting frameworks, dashboards, and forecasting models to support operational excellence. A strong technical understanding of, and hands-on experience within, the CGI packaging packshot industry would be a distinct advantage. Responsibilities Production Performance & Continuous Improvement Lead and optimise regional production performance, ensuring delivery against SLAs, quality standards, and key efficiency metrics. Drive continuous improvement by reducing errors, improving utilisation, and fostering a culture of innovation and operational excellence. Production Planning & Capacity Management Lead production planning and capacity management across short-, mid-, and long-term horizons to meet demand and delivery targets. Optimise resources and team capability through data-driven decisions, ensuring scalability and alignment with current and future business needs. Data Analysis, Insight Generation and Reporting Leverage data analysis and insights to drive operational efficiency, profitability, and informed decision-making. Develop and enhance reporting through automation, standardisation, and effective visualisation to communicate performance to stakeholders. Process & Operational Excellence Lead and approve production process improvements at a regional level, ensuring they remain scalable, efficient and fit for purpose. Collaborate with global stakeholders to align and standardise processes. Support implementation of new workflows, tools, and systems. People Leadership Lead, coach, and develop a high-performing, multidisciplinary production team. Conduct regular 1:1s, performance reviews, and development planning. Foster an engaged, collaborative, and high-performance culture. Manage recruitment, onboarding, and talent development. Promote a positive and inclusive working environment. Key Skills Proven experience in production management within creative environments (artwork, print, CGI), including leading and managing large teams (circa 40 people) Preferably from the packaging industry CGI experience would be desirable A data-driven thinker who uses insight to challenge and improve performance. A proactive leader who can balance strategic planning with hands-on execution. Someone who thrives on solving operational challenges. A collaborative partner who can influence across teams and functions. A continuous improvement mindset with a passion for operational excellence. An individual who champions the value of our teams and community. Someone with strong commercial awareness with the ability to drive performance and profitability. Interviews are being conducted as soon as possible for this vacancy, so if you are interested please get in touch as soon as possible and register your details with us. Please note; we will not pass on any of your details without prior consent! Key words - packaging / Production manager / studio manager / packshot / CGI / repro / reprographics / 3D
Your new company Our client is a leading manufacturing and engineering business, and they are recruiting for a Supplier Development & Cost Manager to join their team. As a valued member of their global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future for all of us. Your new role This role leads the end-to-end Supplier Development and Cost Management strategy for the Global Programme, driving supplier capability, mitigating risk, and improving performance across all international partners. By directing a high-performing team, the role ensures critical suppliers can meet programme demand through targeted interventions, robust assessments, and continuous improvement. It influences senior stakeholders, aligns cross-nation activity, and embeds best practice to strengthen operational excellence. Alongside this, the roleShapes strategic cost-reduction initiatives, delivering value, efficiency, and resilience for the wider business. Its impact is central to programme success, supply chain stability, and long-term enterprise competitiveness. This is a unique leadership role at the heart of global enterprise, where you'll represent two pivotal disciplines-Supplier Development and Strategic Cost Management-across an international supply chain spanning the UK, Canada, and Australia. What you'll need to succeed Strong Supplier and/or Manufacturing experience is critical (preferably in a leadership position) with knowledge of a wide variety of manufacturing. Degree qualified and/or Lean & Six Sigma experience (Minimum Green Belt, bonus if black belt). Excellent understanding of supplier performance management and development tool sets such as Lean/6 Sigma, Capability & Capacity Assessments, New Product Introduction. Experience in delivering strategies that drive cost management improvements and experience in facilitating cross-functional teams. This role will involve UK and European travel every month and also the flexibility for hybrid working. What you'll get in return They are offering a salary of £62,000-£72,000 plus a car allowance of £510 per month with an industry-leading bonus. Company pension of 6% and 4% contribution from yourself with the opportunity to increase by 2%. There is also flexible working and you can start as early as 0630. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 23, 2026
Full time
Your new company Our client is a leading manufacturing and engineering business, and they are recruiting for a Supplier Development & Cost Manager to join their team. As a valued member of their global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future for all of us. Your new role This role leads the end-to-end Supplier Development and Cost Management strategy for the Global Programme, driving supplier capability, mitigating risk, and improving performance across all international partners. By directing a high-performing team, the role ensures critical suppliers can meet programme demand through targeted interventions, robust assessments, and continuous improvement. It influences senior stakeholders, aligns cross-nation activity, and embeds best practice to strengthen operational excellence. Alongside this, the roleShapes strategic cost-reduction initiatives, delivering value, efficiency, and resilience for the wider business. Its impact is central to programme success, supply chain stability, and long-term enterprise competitiveness. This is a unique leadership role at the heart of global enterprise, where you'll represent two pivotal disciplines-Supplier Development and Strategic Cost Management-across an international supply chain spanning the UK, Canada, and Australia. What you'll need to succeed Strong Supplier and/or Manufacturing experience is critical (preferably in a leadership position) with knowledge of a wide variety of manufacturing. Degree qualified and/or Lean & Six Sigma experience (Minimum Green Belt, bonus if black belt). Excellent understanding of supplier performance management and development tool sets such as Lean/6 Sigma, Capability & Capacity Assessments, New Product Introduction. Experience in delivering strategies that drive cost management improvements and experience in facilitating cross-functional teams. This role will involve UK and European travel every month and also the flexibility for hybrid working. What you'll get in return They are offering a salary of £62,000-£72,000 plus a car allowance of £510 per month with an industry-leading bonus. Company pension of 6% and 4% contribution from yourself with the opportunity to increase by 2%. There is also flexible working and you can start as early as 0630. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Programme Director - Hertfordshire Contract start 1st of June 2026 1000 per day Inside IR35 - paid via an umbrella Hybrid working A senior leadership role within the Strategic Projects and Management Office. The postholder is accountable for the successful delivery of the organisation's portfolio of projects and programmes, setting standards and best practice for project and programme managers, ensuring that strategic initiatives are executed effectively, on time, within budget, and to defined quality standards. The role provides leadership and direction across all delivery teams, shaping delivery strategy, driving execution excellence, and ensuring outcomes realise intended business benefits. The role influences senior stakeholders and aligns delivery activity with organisational priorities. This role requires excellent leadership qualities, who is strategic, proactive, and highly experienced technology leader with a strong track record in delivering complex programmes and projects, and the confidence to engage effectively with senior stakeholders. Key Responsibilities: Delivery Leadership and Execution Lead the end-to-end delivery of all projects and programmes across the organisation. Ensure delivery outcomes align with strategic objectives and business priorities. Establish clear accountability for delivery across programme and project managers. Drive a culture of ownership, pace, and high performance across delivery teams. Programme and Project Oversight: Oversee planning, mobilisation, and execution of major programmes and projects. Ensure robust management of scope, schedule, cost, quality, and benefits. Monitor delivery performance and intervene where required to address delays. Manage interdependencies across programmes. Delivery Strategy: Ensure the organisation adopts appropriate delivery approaches (e.g., Agile, waterfall, hybrid). Align delivery structures to strategic objectives. Continuously optimise delivery practices to improve speed, quality, and predictability. Stakeholder Engagement and Leadership: Act as the senior escalation point for delivery issues, risks, and decisions. Build strong relationships with executive stakeholders, business leaders and change sponsors. Provide clear and confident reporting on delivery progress, risks, and outcomes. Influence decision-making to resolve conflicts, prioritise work, and allocate resources effectively. Resource and Capacity Management: Ensure effective allocation and utilisation of delivery resources across programmes and projects. Balance demand and capacity, resolving conflicts and constraints. Work with resource managers to ensure availability of skilled resources. Support development of workforce plans to support future delivery demand. Risk, Issue, and Dependency Management: Ensure proactive identification and management of delivery risks and issues. Oversee mitigation strategies and ensure timely resolution of blockers. Manage cross-programme dependencies and organisational impacts. Escalate critical risks to executive leadership with clear recommendations. Benefits Realisation Ensure programmes and projects are structured to deliver measurable business outcomes. Track and monitor benefits realisation throughout and beyond delivery. Hold delivery teams and business stakeholders accountable for achieving benefits. Ensure alignment between delivery outputs and strategic value creation. Continuous Improvement and Delivery Capability: Drive continuous improvement in delivery performance, tools, and practices. Establish a high-performing delivery community with shared standards and best practice. Coach and develop programme and project managers to enhance capability. Promote a culture of learning, accountability, and delivery excellence. Key Skills & Experience: Significant experience leading large-scale programmes and project portfolios. Proven track record of delivering complex, cross-functional strategic change initiatives. Proven experience in leading and developing high-performing, cross-functional project & programme teams. Strong experience in stakeholder engagement at executive level. Demonstrated ability to drive delivery performance and accountability. Leads the identification, planning, and coordination of programmes to deliver strategic objectives. Ensures alignment between programme outcomes and organisational goals. Strong track record in managing risks, dependencies, and stakeholder engagement at a strategic level. Comfortable in delivering complex information to senior stakeholders clearly and effectively. Extensive knowledge of budgeting & forecasting activities across project and programme portfolios. Desirable Qualifications: Educated to degree level in a relevant discipline (e.g., IT, Business, Management, Engineering) or equivalent professional experience. Relevant professional certifications such as APM, PMP, PRINCE2, MSP, AgilePM, SAFe. Experience with Agile delivery frameworks (e.g., SAFe, Scrum at scale). Experienced in using project and programme management tools (e.g. MS Project, Azure DevOps) to track delivery, plan resources and manage budgets. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
May 23, 2026
Contractor
Programme Director - Hertfordshire Contract start 1st of June 2026 1000 per day Inside IR35 - paid via an umbrella Hybrid working A senior leadership role within the Strategic Projects and Management Office. The postholder is accountable for the successful delivery of the organisation's portfolio of projects and programmes, setting standards and best practice for project and programme managers, ensuring that strategic initiatives are executed effectively, on time, within budget, and to defined quality standards. The role provides leadership and direction across all delivery teams, shaping delivery strategy, driving execution excellence, and ensuring outcomes realise intended business benefits. The role influences senior stakeholders and aligns delivery activity with organisational priorities. This role requires excellent leadership qualities, who is strategic, proactive, and highly experienced technology leader with a strong track record in delivering complex programmes and projects, and the confidence to engage effectively with senior stakeholders. Key Responsibilities: Delivery Leadership and Execution Lead the end-to-end delivery of all projects and programmes across the organisation. Ensure delivery outcomes align with strategic objectives and business priorities. Establish clear accountability for delivery across programme and project managers. Drive a culture of ownership, pace, and high performance across delivery teams. Programme and Project Oversight: Oversee planning, mobilisation, and execution of major programmes and projects. Ensure robust management of scope, schedule, cost, quality, and benefits. Monitor delivery performance and intervene where required to address delays. Manage interdependencies across programmes. Delivery Strategy: Ensure the organisation adopts appropriate delivery approaches (e.g., Agile, waterfall, hybrid). Align delivery structures to strategic objectives. Continuously optimise delivery practices to improve speed, quality, and predictability. Stakeholder Engagement and Leadership: Act as the senior escalation point for delivery issues, risks, and decisions. Build strong relationships with executive stakeholders, business leaders and change sponsors. Provide clear and confident reporting on delivery progress, risks, and outcomes. Influence decision-making to resolve conflicts, prioritise work, and allocate resources effectively. Resource and Capacity Management: Ensure effective allocation and utilisation of delivery resources across programmes and projects. Balance demand and capacity, resolving conflicts and constraints. Work with resource managers to ensure availability of skilled resources. Support development of workforce plans to support future delivery demand. Risk, Issue, and Dependency Management: Ensure proactive identification and management of delivery risks and issues. Oversee mitigation strategies and ensure timely resolution of blockers. Manage cross-programme dependencies and organisational impacts. Escalate critical risks to executive leadership with clear recommendations. Benefits Realisation Ensure programmes and projects are structured to deliver measurable business outcomes. Track and monitor benefits realisation throughout and beyond delivery. Hold delivery teams and business stakeholders accountable for achieving benefits. Ensure alignment between delivery outputs and strategic value creation. Continuous Improvement and Delivery Capability: Drive continuous improvement in delivery performance, tools, and practices. Establish a high-performing delivery community with shared standards and best practice. Coach and develop programme and project managers to enhance capability. Promote a culture of learning, accountability, and delivery excellence. Key Skills & Experience: Significant experience leading large-scale programmes and project portfolios. Proven track record of delivering complex, cross-functional strategic change initiatives. Proven experience in leading and developing high-performing, cross-functional project & programme teams. Strong experience in stakeholder engagement at executive level. Demonstrated ability to drive delivery performance and accountability. Leads the identification, planning, and coordination of programmes to deliver strategic objectives. Ensures alignment between programme outcomes and organisational goals. Strong track record in managing risks, dependencies, and stakeholder engagement at a strategic level. Comfortable in delivering complex information to senior stakeholders clearly and effectively. Extensive knowledge of budgeting & forecasting activities across project and programme portfolios. Desirable Qualifications: Educated to degree level in a relevant discipline (e.g., IT, Business, Management, Engineering) or equivalent professional experience. Relevant professional certifications such as APM, PMP, PRINCE2, MSP, AgilePM, SAFe. Experience with Agile delivery frameworks (e.g., SAFe, Scrum at scale). Experienced in using project and programme management tools (e.g. MS Project, Azure DevOps) to track delivery, plan resources and manage budgets. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 22, 2026
Full time
Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Supply Chain Assistant Company Overview A leading towing and touring company in the UK and Ireland, established in 1969,The Company is a key supplier to the Automotive, Trailer, and Leisure trade. Job Location Birmingham Department Supply Chain Reporting Relationship Reporting to the Supply Manager Job Summary This role will provide essential administrative support for the supply chain operations, ensuring the continuous flow of goods from UK-based suppliers. You will work closely with the Supply Manager to manage various aspects of the supply process. Job Type Permanent Requirements We are seeking a well-organized and self-motivated individual with excellent attention to detail. The ideal candidate will possess strong numeracy skills, the ability to interpret data and trends, and the capacity to prioritize and manage workload effectively within a fast-paced environment. Experience Experience in a similar administrative role within a supply chain function is advantageous. Key Responsibilities Interpreting data to forecast and calculate stock requirements, considering current trends, anticipated demand, priority, lead time and budget for selected UK suppliers Raising purchase orders on ERP system, processing with the suppliers and progressing through to receipt of goods Checking order acknowledgements; notifying and resolving price and delivery date queries with suppliers Maintaining arrival dates on ERP system, to ensure accuracy of information on stock arrivals and budgeted spend Monitoring and co-ordinating all UK supplier deliveries and collections, to ensure timely arrival Producing weekly report for circulation to Sales Agents Updating and maintaining key data as necessary Providing assistance to the Supply Manager as required. Skills Strong administrative and organizational skills Excellent attention to detail Good numeracy and data interpretation abilities Ability to prioritize and manage workload Proficiency with ERP systems Effective communication and problem-solving skills How to apply Interested candidates are invited to apply through Randstad India's online portal. Please submit a detailed CV and a cover letter outlining your relevant experience and suitability for the role. Randstad Business Support is acting as an Employment Agency in relation to this vacancy.
May 22, 2026
Full time
Supply Chain Assistant Company Overview A leading towing and touring company in the UK and Ireland, established in 1969,The Company is a key supplier to the Automotive, Trailer, and Leisure trade. Job Location Birmingham Department Supply Chain Reporting Relationship Reporting to the Supply Manager Job Summary This role will provide essential administrative support for the supply chain operations, ensuring the continuous flow of goods from UK-based suppliers. You will work closely with the Supply Manager to manage various aspects of the supply process. Job Type Permanent Requirements We are seeking a well-organized and self-motivated individual with excellent attention to detail. The ideal candidate will possess strong numeracy skills, the ability to interpret data and trends, and the capacity to prioritize and manage workload effectively within a fast-paced environment. Experience Experience in a similar administrative role within a supply chain function is advantageous. Key Responsibilities Interpreting data to forecast and calculate stock requirements, considering current trends, anticipated demand, priority, lead time and budget for selected UK suppliers Raising purchase orders on ERP system, processing with the suppliers and progressing through to receipt of goods Checking order acknowledgements; notifying and resolving price and delivery date queries with suppliers Maintaining arrival dates on ERP system, to ensure accuracy of information on stock arrivals and budgeted spend Monitoring and co-ordinating all UK supplier deliveries and collections, to ensure timely arrival Producing weekly report for circulation to Sales Agents Updating and maintaining key data as necessary Providing assistance to the Supply Manager as required. Skills Strong administrative and organizational skills Excellent attention to detail Good numeracy and data interpretation abilities Ability to prioritize and manage workload Proficiency with ERP systems Effective communication and problem-solving skills How to apply Interested candidates are invited to apply through Randstad India's online portal. Please submit a detailed CV and a cover letter outlining your relevant experience and suitability for the role. Randstad Business Support is acting as an Employment Agency in relation to this vacancy.
Operations Manager Derby Manufacturing Bespoke Furniture for the Care Sector Salary: 70,000 - 80,000 (depending on experience) + benefits About the Company A well-established and growing UK manufacturer specialising in the design and production of high-quality, bespoke furniture for the care sector is seeking an experienced Operations Manager. The business creates environments that are safe, durable, and fit for purpose, and continues to expand its operations in line with increasing demand. Role Overview This is a senior leadership position with responsibility across manufacturing, supply chain, customer service, and delivery. You will oversee overall operational performance, ensuring products are delivered to specification, on time, and within target margins. The role requires strong leadership, a continuous improvement mindset, and the ability to drive efficiency across all operational functions. Key Responsibilities Lead both manufacturing sites to deliver products to specification, on time, and within gross profit targets Oversee production scheduling and capacity planning across a range of order types Drive quality, safety, and continuous improvement initiatives across all operations Monitor and reduce waste, rework, and downtime within manufacturing processes Oversee all delivery and installation operations, ensuring projects are executed in line with customer expectations Coordinate effectively with internal teams to ensure operational readiness, clear communication, and successful execution Ensure a high-performing and responsive customer service function Oversee order management from confirmation through to completion Implement effective escalation processes to protect and maintain customer relationships Ensure material availability and supplier performance support operational requirements Contribute to product development decisions from a manufacturability and cost perspective Strengthen supplier relationships and negotiate commercial terms where appropriate Report directly to senior leadership with clear, data-driven insights Own the operational budget and identify opportunities for cost efficiency Build and lead a high-performing, engaged team culture Lead and support cross-functional improvement initiatives as the business scales Requirements Proven experience in an operations leadership role within a manufacturing or production environment Strong understanding and practical application of lean manufacturing principles Experience managing and improving OTIF (On Time In Full) performance Commercially minded with a strong focus on margin, cost control, and operational efficiency Solid understanding of end-to-end production, supply chain, and delivery operations An effective leader with the ability to engage, challenge, and develop teams Hands-on, proactive, and solutions-oriented approach Experience within bespoke or made-to-order manufacturing is advantageous Benefits 70,000 - 80,000 depending on experience Car allowance Profit share bonus scheme Excellent, progressive working environment Why Apply? Opportunity to play a key leadership role in a growing business Broad scope with full operational responsibility Collaborative environment with strong growth ambitions Work within a sector that delivers meaningful impact IND25
May 22, 2026
Full time
Operations Manager Derby Manufacturing Bespoke Furniture for the Care Sector Salary: 70,000 - 80,000 (depending on experience) + benefits About the Company A well-established and growing UK manufacturer specialising in the design and production of high-quality, bespoke furniture for the care sector is seeking an experienced Operations Manager. The business creates environments that are safe, durable, and fit for purpose, and continues to expand its operations in line with increasing demand. Role Overview This is a senior leadership position with responsibility across manufacturing, supply chain, customer service, and delivery. You will oversee overall operational performance, ensuring products are delivered to specification, on time, and within target margins. The role requires strong leadership, a continuous improvement mindset, and the ability to drive efficiency across all operational functions. Key Responsibilities Lead both manufacturing sites to deliver products to specification, on time, and within gross profit targets Oversee production scheduling and capacity planning across a range of order types Drive quality, safety, and continuous improvement initiatives across all operations Monitor and reduce waste, rework, and downtime within manufacturing processes Oversee all delivery and installation operations, ensuring projects are executed in line with customer expectations Coordinate effectively with internal teams to ensure operational readiness, clear communication, and successful execution Ensure a high-performing and responsive customer service function Oversee order management from confirmation through to completion Implement effective escalation processes to protect and maintain customer relationships Ensure material availability and supplier performance support operational requirements Contribute to product development decisions from a manufacturability and cost perspective Strengthen supplier relationships and negotiate commercial terms where appropriate Report directly to senior leadership with clear, data-driven insights Own the operational budget and identify opportunities for cost efficiency Build and lead a high-performing, engaged team culture Lead and support cross-functional improvement initiatives as the business scales Requirements Proven experience in an operations leadership role within a manufacturing or production environment Strong understanding and practical application of lean manufacturing principles Experience managing and improving OTIF (On Time In Full) performance Commercially minded with a strong focus on margin, cost control, and operational efficiency Solid understanding of end-to-end production, supply chain, and delivery operations An effective leader with the ability to engage, challenge, and develop teams Hands-on, proactive, and solutions-oriented approach Experience within bespoke or made-to-order manufacturing is advantageous Benefits 70,000 - 80,000 depending on experience Car allowance Profit share bonus scheme Excellent, progressive working environment Why Apply? Opportunity to play a key leadership role in a growing business Broad scope with full operational responsibility Collaborative environment with strong growth ambitions Work within a sector that delivers meaningful impact IND25
Leading UK B2C Logistics & Supply Chain organisation require a Business Intelligence Analyst to join their expanding Operations Forecasting & Planning team. You will have responsibility for sourcing, analysing and modelling the Data to create advanced forecasting capabilities across operational demand workloads and national customer support operations. Client Details Leading UK B2C Logistics & Supply Chain organisation Description Key Responsibilities: Forecast modelling on a weekly, daily and hourly level around customer demand planning, which drives the resourcing requirement to meet customer needs. Utilise multiple statistical forecasting methods and apply this to analyse and extract meaningful properties from large and complex data sets using SQL, to enable complex planning assumptions and improve forecast quality. Production of accurate and effective weekly demand forecasts (rolling 0 - 26 weeks) across lines of business ensuring awareness and management of Seasonality factors, Volume driver analysis and Special event forecasting Provide insight and intelligence to enable Operational leads and Resource Planning teams to make informed decisions on resourcing, and performance challenges and optimisation. Producing and maintaining forecast analysis and tracking, and operational performance reporting to identify performance risks, and opportunities. Support the Senior Planning and Forecasting Manager and Head of Planning & Trading with the production of the long term annual and quarterly forecasting and planning processes. Forecasting daily demand requirements, and feeds into the capacity / resourcing models, to achieve KPIs and SLAs as efficiently as possible Share best practice across colleagues in the Forecasting & Planning team, and ops stakeholders. Continuous review of performance, ensuring forecast performance is within acceptable toleration, variations are understood and articulated, and lessons learnt are incorporated into future forecasts. Profile Key Skills & Attributes: Advanced analytical skills using Excel, SQL and Power BI (DAX / Power Query) Forecasting and Planning experience in large scale operations - Field and/ or Contact Centres Experience in building, developing and maintenance Excel forecasting models Ability to use Excel at an advanced level, to design and manage complex forecasting models in a manner that ensure easy audit and transparency Awareness and ability to create, develop models and solutions to support problem solving activities and scenario modelling Strong modelling skills and ability to develop and build from concept through to strategic solution, Demand Planning models and processes Ability to create reports in Power BI, or have knowledge and experience of Tableau and other analytical and reporting solutions Job Offer Opportunity to join a leading UK organisation Opportunity to join a large and collaborative data team
May 22, 2026
Full time
Leading UK B2C Logistics & Supply Chain organisation require a Business Intelligence Analyst to join their expanding Operations Forecasting & Planning team. You will have responsibility for sourcing, analysing and modelling the Data to create advanced forecasting capabilities across operational demand workloads and national customer support operations. Client Details Leading UK B2C Logistics & Supply Chain organisation Description Key Responsibilities: Forecast modelling on a weekly, daily and hourly level around customer demand planning, which drives the resourcing requirement to meet customer needs. Utilise multiple statistical forecasting methods and apply this to analyse and extract meaningful properties from large and complex data sets using SQL, to enable complex planning assumptions and improve forecast quality. Production of accurate and effective weekly demand forecasts (rolling 0 - 26 weeks) across lines of business ensuring awareness and management of Seasonality factors, Volume driver analysis and Special event forecasting Provide insight and intelligence to enable Operational leads and Resource Planning teams to make informed decisions on resourcing, and performance challenges and optimisation. Producing and maintaining forecast analysis and tracking, and operational performance reporting to identify performance risks, and opportunities. Support the Senior Planning and Forecasting Manager and Head of Planning & Trading with the production of the long term annual and quarterly forecasting and planning processes. Forecasting daily demand requirements, and feeds into the capacity / resourcing models, to achieve KPIs and SLAs as efficiently as possible Share best practice across colleagues in the Forecasting & Planning team, and ops stakeholders. Continuous review of performance, ensuring forecast performance is within acceptable toleration, variations are understood and articulated, and lessons learnt are incorporated into future forecasts. Profile Key Skills & Attributes: Advanced analytical skills using Excel, SQL and Power BI (DAX / Power Query) Forecasting and Planning experience in large scale operations - Field and/ or Contact Centres Experience in building, developing and maintenance Excel forecasting models Ability to use Excel at an advanced level, to design and manage complex forecasting models in a manner that ensure easy audit and transparency Awareness and ability to create, develop models and solutions to support problem solving activities and scenario modelling Strong modelling skills and ability to develop and build from concept through to strategic solution, Demand Planning models and processes Ability to create reports in Power BI, or have knowledge and experience of Tableau and other analytical and reporting solutions Job Offer Opportunity to join a leading UK organisation Opportunity to join a large and collaborative data team
Randstad Internal Resourcer
Shirley, West Midlands
Randstad Inhouse Services (RIS) is looking for an experienced Account Manager to ensure the smooth running of the operation across our site in Solihull, on a key account in the division, Jaguar Land Rover. The opportunity to work on our largest key account within RIS is fantastic for someone looking to take the next step in their career within one of the largest recruitment companies on the planet, and play a vital role in the success of the account. Key responsibilities: People management across the site. Develop a long-lasting relationship with the client and extend the network within the client. In cooperation with the Randstad Continuous Improvement team promote new business opportunities to the client (e.g. cost savings, process improvement, tech roll outs, overall enhanced quality of service etc) Managing a large team of Account Specialists, as well as experience in high volume recruitment - in any industry Deliver regular business reviews to key stakeholders within client base, and feel comfortable leading meetings and presenting to high level stakeholders Understand the processes including payroll, billing and debt management Monitor and improve the invoicing and potential debt Identifying talent and creating opportunities for development. Demonstrating inspirational leadership and leading by example. Supporting team with day to day activities such as recruitment and selection and management of ER cases. Basic knowledge of ER/HR is required to carry out investigations and disciplinaries Planning of the pipeline in line with the demand of the clients with the use of planning tools. Produce relevant and timely management information (MI) for each site. Conduct monthly 1-1s using great conversations to drive performance. Experience of managing a multiple client base and onsite locations is preferable but not essential KPIs: Client satisfaction: Contractual SLA Fulfilment (shift fulfilment, absence, attrition, invoice accuracy) , pool capacity, recruitment plan, new starter fulfilment rates, client satisfaction survey. Turnover: Added value, operating lean process, talent satisfaction Team engagement: 1 to 1's, coaching and development Compliance: Audits, Process Reviews, Database integrity, legislative requirements Cost savings: Track account specific Business Growth, generate new business opportunities within existing clients Required experience: End to end recruitment process across a variety of roles, at a number of sites and or clients Minimum 2 years experience in a similar role Proven experience managing a high volume staff workforce CV searching and matching job specifications with the desired candidates Interpretation, collation and delivery of Management Information (MI) through regular onsite visits and formal business reviews Tailor and formulate recruitment plans, using a variety of approaches dependant labour market Use of a range of Microsoft/google packages including Excel/Sheets and Powerpoint/Slides. Proven people management experience including: Challenging conversations, showing empathy when required, Performance management & 1-1's, Succession planning through people development and coaching If you want to join one of the world's largest, leading recruitment organisations, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to your candidates and clients then please do get in touch today with Sam Badger from the Internal Talent Acquisition team! Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
May 22, 2026
Full time
Randstad Inhouse Services (RIS) is looking for an experienced Account Manager to ensure the smooth running of the operation across our site in Solihull, on a key account in the division, Jaguar Land Rover. The opportunity to work on our largest key account within RIS is fantastic for someone looking to take the next step in their career within one of the largest recruitment companies on the planet, and play a vital role in the success of the account. Key responsibilities: People management across the site. Develop a long-lasting relationship with the client and extend the network within the client. In cooperation with the Randstad Continuous Improvement team promote new business opportunities to the client (e.g. cost savings, process improvement, tech roll outs, overall enhanced quality of service etc) Managing a large team of Account Specialists, as well as experience in high volume recruitment - in any industry Deliver regular business reviews to key stakeholders within client base, and feel comfortable leading meetings and presenting to high level stakeholders Understand the processes including payroll, billing and debt management Monitor and improve the invoicing and potential debt Identifying talent and creating opportunities for development. Demonstrating inspirational leadership and leading by example. Supporting team with day to day activities such as recruitment and selection and management of ER cases. Basic knowledge of ER/HR is required to carry out investigations and disciplinaries Planning of the pipeline in line with the demand of the clients with the use of planning tools. Produce relevant and timely management information (MI) for each site. Conduct monthly 1-1s using great conversations to drive performance. Experience of managing a multiple client base and onsite locations is preferable but not essential KPIs: Client satisfaction: Contractual SLA Fulfilment (shift fulfilment, absence, attrition, invoice accuracy) , pool capacity, recruitment plan, new starter fulfilment rates, client satisfaction survey. Turnover: Added value, operating lean process, talent satisfaction Team engagement: 1 to 1's, coaching and development Compliance: Audits, Process Reviews, Database integrity, legislative requirements Cost savings: Track account specific Business Growth, generate new business opportunities within existing clients Required experience: End to end recruitment process across a variety of roles, at a number of sites and or clients Minimum 2 years experience in a similar role Proven experience managing a high volume staff workforce CV searching and matching job specifications with the desired candidates Interpretation, collation and delivery of Management Information (MI) through regular onsite visits and formal business reviews Tailor and formulate recruitment plans, using a variety of approaches dependant labour market Use of a range of Microsoft/google packages including Excel/Sheets and Powerpoint/Slides. Proven people management experience including: Challenging conversations, showing empathy when required, Performance management & 1-1's, Succession planning through people development and coaching If you want to join one of the world's largest, leading recruitment organisations, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to your candidates and clients then please do get in touch today with Sam Badger from the Internal Talent Acquisition team! Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Sales Consultant - Rail Sector - Winnersh - Matchtech The Rail Industry is Back on Track Join the Team Driving It Forward! As a Sales Consultant, you will develop the technical expertise and market awareness to identify, open, and develop new market opportunities in an inclusive and supportive environment. We are looking for an experienced and sales driven person to join our Rail Communications team where you will typically recruit for Communication Engineers, Installers, SISS, Project managers & Site Supervisors You will grow, what we refer to as your desk - your desk in recruitment is a hub of activity, where you'll spend your days connecting with candidates, coordinating interviews, canvassing clients and working closely with hiring managers to successfully fill open vacancy. Sales activities and building relationships will be an integral part of your role. What s in it for you? Comprehensive service offering: Matchtech provides a full-service solution within the rail sector from Planning, Design, Commercial, HSQE, and Programme/Project Management, through to the Delivery, Test & Commissioning. This end-to-end capability sets us apart, helping us secure more client bids and long-term partnerships. Experienced and balanced team: A strong mix of seasoned consultants and new talent, combining deep industry knowledge with fresh perspectives. Established expertise: With 40 years in operation and over 30 years dedicated to the rail industry, operating as a dedicated rail satellite office, benefiting from the wider Matchtech network s resources, reputation, and support while maintaining a focused, sector-specific approach. Ideally, we are looking for a driven 360 Recruitment Consultant to grow our presence in rail comms or another specialist rail market a hands-on role for someone who loves building relationships and delivering results. What we offer; A warm, welcoming team with a positive and inclusive culture. Support and mentoring from experienced professionals. Flexible working options to support your wellbeing and work-life balance. Incentives including all-inclusive team holidays, regular socials, and more. Free on-site parking and a competitive benefits package Why Rail? This Role will be focusing heavily on the Rail sector and capabilities within Ireland. Ireland is currently experiencing unprecedented investment in its rail sector, driven by the National Development Plan and Project Ireland 2040, with a strong focus on modernisation, capacity expansion, and sustainability. This includes plans for up to 790 new train carriages, many of them electric or battery-powered alongside significant upgrades to track, signalling, and level crossings to improve service frequency, safety, and journey times. Substantial funding is also being allocated to the development of new stations, the redevelopment of major transport hubs, and enhancements to accessibility and customer facilities. Collectively, this large-scale investment programme is designed to support growing passenger demand, strengthen regional connectivity, and position rail as a central pillar of Ireland s transition to a low-carbon, sustainable transport network. In a nutshell, the rail market is gaining momentum don t miss your chance to grow with it! Apply Now! Recruitment Process Gattaca is dedicated to helping our people to realise their full potential. We understand the value a diverse workforce brings to every workplace and in everything we do, we are committed to promoting diversity, inclusion and accessibility. We welcome applications from all backgrounds and encourage you to consider a career with Gattaca, if there is anything we can do to make our recruitment processes better for you, tell us. Our recruitment process will include a combination of telephone, video and face to face interviews for you to showcase your talents and potential. We offer reasonable adjustments to accommodate the needs of our applicants, such as providing interview questions in advance, offering written formats, changing interview times, structure, or settings, and arranging office visits before the interview. This list is not exhaustive, and we are open to considering any additional adjustments to support our candidates.
May 22, 2026
Full time
Sales Consultant - Rail Sector - Winnersh - Matchtech The Rail Industry is Back on Track Join the Team Driving It Forward! As a Sales Consultant, you will develop the technical expertise and market awareness to identify, open, and develop new market opportunities in an inclusive and supportive environment. We are looking for an experienced and sales driven person to join our Rail Communications team where you will typically recruit for Communication Engineers, Installers, SISS, Project managers & Site Supervisors You will grow, what we refer to as your desk - your desk in recruitment is a hub of activity, where you'll spend your days connecting with candidates, coordinating interviews, canvassing clients and working closely with hiring managers to successfully fill open vacancy. Sales activities and building relationships will be an integral part of your role. What s in it for you? Comprehensive service offering: Matchtech provides a full-service solution within the rail sector from Planning, Design, Commercial, HSQE, and Programme/Project Management, through to the Delivery, Test & Commissioning. This end-to-end capability sets us apart, helping us secure more client bids and long-term partnerships. Experienced and balanced team: A strong mix of seasoned consultants and new talent, combining deep industry knowledge with fresh perspectives. Established expertise: With 40 years in operation and over 30 years dedicated to the rail industry, operating as a dedicated rail satellite office, benefiting from the wider Matchtech network s resources, reputation, and support while maintaining a focused, sector-specific approach. Ideally, we are looking for a driven 360 Recruitment Consultant to grow our presence in rail comms or another specialist rail market a hands-on role for someone who loves building relationships and delivering results. What we offer; A warm, welcoming team with a positive and inclusive culture. Support and mentoring from experienced professionals. Flexible working options to support your wellbeing and work-life balance. Incentives including all-inclusive team holidays, regular socials, and more. Free on-site parking and a competitive benefits package Why Rail? This Role will be focusing heavily on the Rail sector and capabilities within Ireland. Ireland is currently experiencing unprecedented investment in its rail sector, driven by the National Development Plan and Project Ireland 2040, with a strong focus on modernisation, capacity expansion, and sustainability. This includes plans for up to 790 new train carriages, many of them electric or battery-powered alongside significant upgrades to track, signalling, and level crossings to improve service frequency, safety, and journey times. Substantial funding is also being allocated to the development of new stations, the redevelopment of major transport hubs, and enhancements to accessibility and customer facilities. Collectively, this large-scale investment programme is designed to support growing passenger demand, strengthen regional connectivity, and position rail as a central pillar of Ireland s transition to a low-carbon, sustainable transport network. In a nutshell, the rail market is gaining momentum don t miss your chance to grow with it! Apply Now! Recruitment Process Gattaca is dedicated to helping our people to realise their full potential. We understand the value a diverse workforce brings to every workplace and in everything we do, we are committed to promoting diversity, inclusion and accessibility. We welcome applications from all backgrounds and encourage you to consider a career with Gattaca, if there is anything we can do to make our recruitment processes better for you, tell us. Our recruitment process will include a combination of telephone, video and face to face interviews for you to showcase your talents and potential. We offer reasonable adjustments to accommodate the needs of our applicants, such as providing interview questions in advance, offering written formats, changing interview times, structure, or settings, and arranging office visits before the interview. This list is not exhaustive, and we are open to considering any additional adjustments to support our candidates.
Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
Nuneaton, Warwickshire
Material Planner / Analyst Nuneaton Full Time Permanent Salary: £30,000 - £35,000 Working Hours: Monday - Thursday: 7:00am - 3:30pm Friday: 7:00am - 12:00pm A rapidly growing engineering company is seeking an organised and proactive Material Planner / Analyst to join its MP&L team. This is an excellent opportunity for someone with planning, materials, or supply chain experience who enjoys working within a fast-paced manufacturing environment. Supporting the MP&L Manager, you will play a key role in ensuring material supply and internal production schedules meet customer demand while maintaining operational efficiency and stock accuracy. Key Responsibilities: • Support day-to-day communication with customers regarding schedules, demand changes, and delivery requirements • Ensure sufficient inventory levels are maintained to support production and customer schedules • Forecast demand across internal production and subcontract supply bases • Assess volume requirements against planning assumptions and production capacity • Minimise obsolete stock and reduce business liability • Work closely with production, logistics, warehouse, and supply chain teams to communicate schedule changes and constraints • Produce regular reports, analysis, and planning data • Manipulate customer schedules received via portals, spreadsheets, and email into internal company formats • Support efficient dispatch planning and customer delivery performance The Ideal Candidate Will Have: • Previous experience within a Material Planning, Supply Chain, Scheduling, or Analyst role • Automotive or manufacturing sector experience preferred • Strong communication and organisational skills • The ability to work independently and manage priorities effectively • Experience working within a fast-paced environment • Advanced Microsoft Excel skills • A flexible and proactive approach to work This is a fantastic opportunity to join a growing business where you can become a valued member of a collaborative and supportive team. To apply, please submit your CV for immediate consideration.
May 22, 2026
Full time
Material Planner / Analyst Nuneaton Full Time Permanent Salary: £30,000 - £35,000 Working Hours: Monday - Thursday: 7:00am - 3:30pm Friday: 7:00am - 12:00pm A rapidly growing engineering company is seeking an organised and proactive Material Planner / Analyst to join its MP&L team. This is an excellent opportunity for someone with planning, materials, or supply chain experience who enjoys working within a fast-paced manufacturing environment. Supporting the MP&L Manager, you will play a key role in ensuring material supply and internal production schedules meet customer demand while maintaining operational efficiency and stock accuracy. Key Responsibilities: • Support day-to-day communication with customers regarding schedules, demand changes, and delivery requirements • Ensure sufficient inventory levels are maintained to support production and customer schedules • Forecast demand across internal production and subcontract supply bases • Assess volume requirements against planning assumptions and production capacity • Minimise obsolete stock and reduce business liability • Work closely with production, logistics, warehouse, and supply chain teams to communicate schedule changes and constraints • Produce regular reports, analysis, and planning data • Manipulate customer schedules received via portals, spreadsheets, and email into internal company formats • Support efficient dispatch planning and customer delivery performance The Ideal Candidate Will Have: • Previous experience within a Material Planning, Supply Chain, Scheduling, or Analyst role • Automotive or manufacturing sector experience preferred • Strong communication and organisational skills • The ability to work independently and manage priorities effectively • Experience working within a fast-paced environment • Advanced Microsoft Excel skills • A flexible and proactive approach to work This is a fantastic opportunity to join a growing business where you can become a valued member of a collaborative and supportive team. To apply, please submit your CV for immediate consideration.
Our OEM Client based in Gaydon, is searching for a Buyer to join their team, Inside IR35. This is a maternity cover contract position with a proposed end date of 1st June 2027. Umbrella Pay Rate: £38.30 per hour. The Opportunity: Reporting to the Regional Purchasing Manager this role will see you have responsibility for managing the external supply chain from suppliers. Your main focus and priority will be ensuring supplier performance to meet Quality, Cost, Delivery, Innovation and Sustainability (QCDIS) requirements. Responsible for all post sourcing commercial contract and change management activities for designated commodities and suppliers. This role is also pivotal for interface with other key functions. Acting within a core team of Production Purchasing, Product Engineering, Supplier Technical Assistance (STA), Material Planning and Logistics (MP&L), Cost Estimating and Manufacturing. Key Accountabilities and Responsibilities: Cost Management: Ensuring effective cost management of particular commodities and suppliers, which will involve launching new products at their target cost as well as achieving year on year cost reduction on current spend to deliver against savings targets. Responsibility for resolution of in-contract commercial issues including invoices relating to price queries, annual cost reduction, tooling costs, design changes and all liability claims. Lead negotiations with external suppliers for both current and future products. Supplier Relationship Management: Participate in and lead Supplier Business Reviews with your suppliers to develop supplier relationships and ensure performance. Support stakeholder engagement and internal relationship management and act as the primary interface with Product Engineering for designated commodities/parts, to ensure cross-functional alignment on quality, cost, delivery, innovation and sustainability requirements. Support the Global Strategy Leaders, to develop the supplier relationships globally for your designated commodities You will be responsible for commercial contract validation activities which includes but is not limited to: Validation activities of core commercial/contractual elements and costs for example. Labour (direct and indirect)/Manning (direct/indirect) and overall supplier programme resources. Process time for manufacturing process, key material flows and information flows. How parts are manufactured bill of design and bill of process (method of manufacture/key materials/location(s) of manufacture/BOF content and understanding of key BOF cost elements and drivers). Tooling and location of manufacture. OEE/Shift Patterns/JPH achievement and capacity flexibility, breakpoints and sensitivity analysis around volumes. Value Stream Maps all key material and information flows mapped and understood at production system, supply chain, sub tier and sub tier supply chain variables . BOF Parts and Supply Chain maps . Tariffs duties and incentives around total value stream and any contingency and business continuity considerations which need to be incorporated into contractual or commercial framework moving forward. Other: Contribute where appropriate to process improvement and ensuring the adoption and sharing of best practice in Regional Purchasing Teams e.g. leading programmes of cost reduction. Manage Supplier, and Supply Chain Risk, management for assigned commodities post SCPA, ensuring the supply chain operates in accordance with customer and governmental regulations. Ensure compliance to the Way and KWS processes. Driving system compliance throughout the supply chain, by maintaining the purchasing systems to ensure data integrity and therefore system performance. Undertake any other work as directed by their line manager in connection with their job as may be requested. Key Interactions: Global Purchasing Finance. Programme Teams. STA. Cost Engineering. Product Engineering. Supplier Base. Essential Skills, Knowledge and Experience Required: Degree qualified or equivalent experience. Delivering complex supply chain solutions in a fast paced, high pressured manufacturing environment. Ability to work independently, results driven, demonstrating tenacity, drive and perseverance with the ability to deliver operational plans in a complex, highly demanding environment. Implementing and delivering purchasing strategies with the focus on total value chain delivery. Identify opportunities for creating value in a commodity or commodities. A resilient and enthusiastic individual who responds constructively to new ideas and inputs. A strong communicator with the ability to communicate effectively with key stakeholders to influence cross-functional engagement. An effective team player, actively develops and supports team members. Maintaining compliance with standard policies and procedures. Desirable Skills, Knowledge and Experience Requested: An individual with a proven track record in delivering results in both favourable and unfavourable conditions. The ability to challenge in a positive way whilst building credibility and trust through experience and personal style. Experience of working in a global, multi-cultural environment. Essential Personal Profile Required: An individual, who works independently, is results driven, demonstrating tenacity, drive and perseverance with the ability to deliver operational plans in a complex, highly demanding environment. An individual with the capability to combine a short term, pragmatic focus with medium term planning. A resilient and enthusiastic who responds constructively to new ideas and inputs. A good communicator with the ability to communicate complex ideas. An effective team player, actively develops and supports team members. Desirable Personal Profile Requested: An individual with the ability to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style.
May 22, 2026
Contractor
Our OEM Client based in Gaydon, is searching for a Buyer to join their team, Inside IR35. This is a maternity cover contract position with a proposed end date of 1st June 2027. Umbrella Pay Rate: £38.30 per hour. The Opportunity: Reporting to the Regional Purchasing Manager this role will see you have responsibility for managing the external supply chain from suppliers. Your main focus and priority will be ensuring supplier performance to meet Quality, Cost, Delivery, Innovation and Sustainability (QCDIS) requirements. Responsible for all post sourcing commercial contract and change management activities for designated commodities and suppliers. This role is also pivotal for interface with other key functions. Acting within a core team of Production Purchasing, Product Engineering, Supplier Technical Assistance (STA), Material Planning and Logistics (MP&L), Cost Estimating and Manufacturing. Key Accountabilities and Responsibilities: Cost Management: Ensuring effective cost management of particular commodities and suppliers, which will involve launching new products at their target cost as well as achieving year on year cost reduction on current spend to deliver against savings targets. Responsibility for resolution of in-contract commercial issues including invoices relating to price queries, annual cost reduction, tooling costs, design changes and all liability claims. Lead negotiations with external suppliers for both current and future products. Supplier Relationship Management: Participate in and lead Supplier Business Reviews with your suppliers to develop supplier relationships and ensure performance. Support stakeholder engagement and internal relationship management and act as the primary interface with Product Engineering for designated commodities/parts, to ensure cross-functional alignment on quality, cost, delivery, innovation and sustainability requirements. Support the Global Strategy Leaders, to develop the supplier relationships globally for your designated commodities You will be responsible for commercial contract validation activities which includes but is not limited to: Validation activities of core commercial/contractual elements and costs for example. Labour (direct and indirect)/Manning (direct/indirect) and overall supplier programme resources. Process time for manufacturing process, key material flows and information flows. How parts are manufactured bill of design and bill of process (method of manufacture/key materials/location(s) of manufacture/BOF content and understanding of key BOF cost elements and drivers). Tooling and location of manufacture. OEE/Shift Patterns/JPH achievement and capacity flexibility, breakpoints and sensitivity analysis around volumes. Value Stream Maps all key material and information flows mapped and understood at production system, supply chain, sub tier and sub tier supply chain variables . BOF Parts and Supply Chain maps . Tariffs duties and incentives around total value stream and any contingency and business continuity considerations which need to be incorporated into contractual or commercial framework moving forward. Other: Contribute where appropriate to process improvement and ensuring the adoption and sharing of best practice in Regional Purchasing Teams e.g. leading programmes of cost reduction. Manage Supplier, and Supply Chain Risk, management for assigned commodities post SCPA, ensuring the supply chain operates in accordance with customer and governmental regulations. Ensure compliance to the Way and KWS processes. Driving system compliance throughout the supply chain, by maintaining the purchasing systems to ensure data integrity and therefore system performance. Undertake any other work as directed by their line manager in connection with their job as may be requested. Key Interactions: Global Purchasing Finance. Programme Teams. STA. Cost Engineering. Product Engineering. Supplier Base. Essential Skills, Knowledge and Experience Required: Degree qualified or equivalent experience. Delivering complex supply chain solutions in a fast paced, high pressured manufacturing environment. Ability to work independently, results driven, demonstrating tenacity, drive and perseverance with the ability to deliver operational plans in a complex, highly demanding environment. Implementing and delivering purchasing strategies with the focus on total value chain delivery. Identify opportunities for creating value in a commodity or commodities. A resilient and enthusiastic individual who responds constructively to new ideas and inputs. A strong communicator with the ability to communicate effectively with key stakeholders to influence cross-functional engagement. An effective team player, actively develops and supports team members. Maintaining compliance with standard policies and procedures. Desirable Skills, Knowledge and Experience Requested: An individual with a proven track record in delivering results in both favourable and unfavourable conditions. The ability to challenge in a positive way whilst building credibility and trust through experience and personal style. Experience of working in a global, multi-cultural environment. Essential Personal Profile Required: An individual, who works independently, is results driven, demonstrating tenacity, drive and perseverance with the ability to deliver operational plans in a complex, highly demanding environment. An individual with the capability to combine a short term, pragmatic focus with medium term planning. A resilient and enthusiastic who responds constructively to new ideas and inputs. A good communicator with the ability to communicate complex ideas. An effective team player, actively develops and supports team members. Desirable Personal Profile Requested: An individual with the ability to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style.
Personal Assistant (Temporary) Duration: 6 months Hybrid: 1 day per week based in London. Hours and Pay: 36 hours per week. 19ph Role Overview: As a Personal Assistant, you will provide comprehensive secretarial and administrative support to 2-3 Deputy Directors. You will also assist Team Managers as capacity allows. This role is integral to the team, ensuring seamless operations within a fast-paced environment while working closely with other Executive Assistants (EAs) and PAs. Key Responsibilities: Proactively manage the diaries of Deputy Directors, navigating diary clashes and effectively prioritising appointments. Collaborate with various teams to deliver a wide range of logistical and administrative support. Work closely with fellow PAs, providing cover and support where needed to ensure continuity and efficiency. Ensure Deputy Directors receive timely papers and briefings to prepare for meetings and events. Build and maintain strong relationships across the organisation, enhancing service delivery to the Deputy Directors. Contribute positively as a team member, participating in team meetings and covering for colleagues as requested. Essential Criteria: Proven experience in providing administrative support within a fast-paced environment, adept at planning, organising, and prioritising amidst changing demands. Strong interpersonal skills with the ability to communicate effectively with colleagues and industry contacts at all levels. Proactive approach with the ability to work independently with minimal supervision. Demonstrated ability to thrive as part of a team. Highly proficient in MS Office Suite (knowledge of OneNote is a plus). Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 21, 2026
Seasonal
Personal Assistant (Temporary) Duration: 6 months Hybrid: 1 day per week based in London. Hours and Pay: 36 hours per week. 19ph Role Overview: As a Personal Assistant, you will provide comprehensive secretarial and administrative support to 2-3 Deputy Directors. You will also assist Team Managers as capacity allows. This role is integral to the team, ensuring seamless operations within a fast-paced environment while working closely with other Executive Assistants (EAs) and PAs. Key Responsibilities: Proactively manage the diaries of Deputy Directors, navigating diary clashes and effectively prioritising appointments. Collaborate with various teams to deliver a wide range of logistical and administrative support. Work closely with fellow PAs, providing cover and support where needed to ensure continuity and efficiency. Ensure Deputy Directors receive timely papers and briefings to prepare for meetings and events. Build and maintain strong relationships across the organisation, enhancing service delivery to the Deputy Directors. Contribute positively as a team member, participating in team meetings and covering for colleagues as requested. Essential Criteria: Proven experience in providing administrative support within a fast-paced environment, adept at planning, organising, and prioritising amidst changing demands. Strong interpersonal skills with the ability to communicate effectively with colleagues and industry contacts at all levels. Proactive approach with the ability to work independently with minimal supervision. Demonstrated ability to thrive as part of a team. Highly proficient in MS Office Suite (knowledge of OneNote is a plus). Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
An exciting opportunity has arisen for an organised and detail-oriented professional to join a fast-paced Data Centre environment supporting hardware logistics, asset management, and capacity planning operations. In this role, you ll be responsible for managing inbound and outbound IT hardware deliveries, maintaining accurate asset records, supporting inventory control, and coordinating equipment movement across Data Centre operations. You ll also work closely with hardware and platform owners to support demand management, capacity allocation, and operational governance activities. Key areas include: • Hardware asset & inventory management • Data Centre logistics & deliveries • Capacity and demand coordination • Stock audits & reconciliation • Vendor and stakeholder coordination • Asset lifecycle and compliance support We re looking for someone with: • Experience in logistics, warehouse, stores, or inventory management • Strong organisational and record-keeping skills • Experience managing goods-in/goods-out processes • Excellent communication and stakeholder management skills Desirable: • Exposure to Data Centre environments • Familiarity with servers, storage, and networking hardware • Understanding of Hardware Asset Management (HAM) processes This is a fantastic opportunity to join a highly operational, process-driven environment supporting critical infrastructure and enterprise technology operations.
May 21, 2026
Full time
An exciting opportunity has arisen for an organised and detail-oriented professional to join a fast-paced Data Centre environment supporting hardware logistics, asset management, and capacity planning operations. In this role, you ll be responsible for managing inbound and outbound IT hardware deliveries, maintaining accurate asset records, supporting inventory control, and coordinating equipment movement across Data Centre operations. You ll also work closely with hardware and platform owners to support demand management, capacity allocation, and operational governance activities. Key areas include: • Hardware asset & inventory management • Data Centre logistics & deliveries • Capacity and demand coordination • Stock audits & reconciliation • Vendor and stakeholder coordination • Asset lifecycle and compliance support We re looking for someone with: • Experience in logistics, warehouse, stores, or inventory management • Strong organisational and record-keeping skills • Experience managing goods-in/goods-out processes • Excellent communication and stakeholder management skills Desirable: • Exposure to Data Centre environments • Familiarity with servers, storage, and networking hardware • Understanding of Hardware Asset Management (HAM) processes This is a fantastic opportunity to join a highly operational, process-driven environment supporting critical infrastructure and enterprise technology operations.
This is a critical, delivery-focused role accountable for translating business demand into delivery-ready solutions, ensuring work is clearly defined, prioritised, and executed with pace. The role exists to ensure the business has efficient, low-friction delivery pipelines, where unnecessary admin is reduced, meetings are minimised, and work flows cleanly from idea through to completion while maintaining appropriate coordination, consistency, and clear communication of delivered features. Core Expectations 1. Own and Drive Solution Readiness Act as the single accountable owner for solution shaping prior to delivery Translate business demand into clear, structured, delivery-ready work Define the most efficient and least complex approach with relevant teams Ensure all work entering delivery is understood and actionable This role ensures teams start with clarity, not rework or back-and-forth 2. Own Backlog Quality, Structure & Flow Maintain a high-quality, well-structured backlog Ensure: Tickets are clear, concise, and complete No duplication or unnecessary detail Work is prioritised and actionable Drive consistency in backlog standards across squads A cluttered or inconsistent backlog creates admin and confusion it is actively managed and standardised 3. Apply the Right Level of Definition (Avoid Over-Specification) Define work to the appropriate level of detail based on complexity In some cases, keep tickets succinct to allow engineer creativity and ownership Agree the level of detail with the relevant delivery team Avoid over-specification that slows delivery or limits better technical solutions Clarity is required - but over-engineering requirements is avoided 4. Eliminate Unnecessary Admin (Not All Admin) Remove the need for: Repeated clarification Rework due to poor requirements Duplicate data entry or tracking Ensure essential admin is: Lean Value-adding Consistent Challenge unnecessary process or documentation Admin is reduced and streamlined - not avoided where it adds value 5. Reduce Meeting Dependency Ensure work is clear enough to avoid unnecessary meetings Replace meetings with: Well-written tickets Clear acceptance criteria Structured updates Engage in meetings where: Decisions are required Blockers need resolving Coordination across squads where applicable Meetings are for decisions and coordination not clarification 6. Own Prioritisation from a Delivery Perspective • Prioritise work based on: o Business impact o Delivery feasibility o Dependencies and sequencing • Balance demand with team capacity • Ensure focus on high-value work only This role ensures effort is spent on what matters most 7. Own the Flow of Work End-to-End Own work from idea through to delivery completion Ensure: Work progresses without delay Dependencies are managed Blockers are removed quickly Coordinate across squads where required to maintain flow Nothing should stall, drift, or break across team boundaries 8. Drive Delivery with Pace & Control Maintain momentum across all delivery activity Ensure: Weekly progress is visible Delivery commitments are met Risks are addressed early Follow through until delivery is complete This role drives outcomes, not process for process' sake 9. Track Outcomes & Support Value Realisation Track delivery outcomes post-release Work with: IT Business Partner Change Manager Ensure solutions: Are used effectively Deliver expected value Delivery is not complete until value is realised 10. Communicate Delivered Features Effectively When necessary, support communication of features to relevant stakeholders Ensure communication is: Clear Concise Targeted Avoid over-communication or unnecessary forums Communication is purposeful and outcome-focused 11. Drive Continuous Improvement Identify opportunities to: Simplify processes Remove inefficiencies Reduce admin and friction Gather feedback and feed improvements into the backlog Every iteration should reduce effort and improve flow 12. Leverage AI to Enhance Capability Use AI to: Improve requirement quality Speed up documentation and structuring Reduce manual effort Embed AI into day-to-day workflow where it adds value AI is used to increase quality and efficiency - not replace thinking 13. Consistency & Work Ethic Operate as a one-team member of the delivery function Set the standard for: Quality of work Clarity of tickets Efficiency of delivery Punctuality, following process and communication Demonstrate: Strong ownership Attention to detail Consistency in approach Drive alignment across squads This role sets the bar - not follows it Simple Expectation Statement "Define work clearly at the right level, reduce unnecessary admin and meetings, enable engineer ownership, and drive delivery flow with consistency, and smart use of AI." Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 21, 2026
Full time
This is a critical, delivery-focused role accountable for translating business demand into delivery-ready solutions, ensuring work is clearly defined, prioritised, and executed with pace. The role exists to ensure the business has efficient, low-friction delivery pipelines, where unnecessary admin is reduced, meetings are minimised, and work flows cleanly from idea through to completion while maintaining appropriate coordination, consistency, and clear communication of delivered features. Core Expectations 1. Own and Drive Solution Readiness Act as the single accountable owner for solution shaping prior to delivery Translate business demand into clear, structured, delivery-ready work Define the most efficient and least complex approach with relevant teams Ensure all work entering delivery is understood and actionable This role ensures teams start with clarity, not rework or back-and-forth 2. Own Backlog Quality, Structure & Flow Maintain a high-quality, well-structured backlog Ensure: Tickets are clear, concise, and complete No duplication or unnecessary detail Work is prioritised and actionable Drive consistency in backlog standards across squads A cluttered or inconsistent backlog creates admin and confusion it is actively managed and standardised 3. Apply the Right Level of Definition (Avoid Over-Specification) Define work to the appropriate level of detail based on complexity In some cases, keep tickets succinct to allow engineer creativity and ownership Agree the level of detail with the relevant delivery team Avoid over-specification that slows delivery or limits better technical solutions Clarity is required - but over-engineering requirements is avoided 4. Eliminate Unnecessary Admin (Not All Admin) Remove the need for: Repeated clarification Rework due to poor requirements Duplicate data entry or tracking Ensure essential admin is: Lean Value-adding Consistent Challenge unnecessary process or documentation Admin is reduced and streamlined - not avoided where it adds value 5. Reduce Meeting Dependency Ensure work is clear enough to avoid unnecessary meetings Replace meetings with: Well-written tickets Clear acceptance criteria Structured updates Engage in meetings where: Decisions are required Blockers need resolving Coordination across squads where applicable Meetings are for decisions and coordination not clarification 6. Own Prioritisation from a Delivery Perspective • Prioritise work based on: o Business impact o Delivery feasibility o Dependencies and sequencing • Balance demand with team capacity • Ensure focus on high-value work only This role ensures effort is spent on what matters most 7. Own the Flow of Work End-to-End Own work from idea through to delivery completion Ensure: Work progresses without delay Dependencies are managed Blockers are removed quickly Coordinate across squads where required to maintain flow Nothing should stall, drift, or break across team boundaries 8. Drive Delivery with Pace & Control Maintain momentum across all delivery activity Ensure: Weekly progress is visible Delivery commitments are met Risks are addressed early Follow through until delivery is complete This role drives outcomes, not process for process' sake 9. Track Outcomes & Support Value Realisation Track delivery outcomes post-release Work with: IT Business Partner Change Manager Ensure solutions: Are used effectively Deliver expected value Delivery is not complete until value is realised 10. Communicate Delivered Features Effectively When necessary, support communication of features to relevant stakeholders Ensure communication is: Clear Concise Targeted Avoid over-communication or unnecessary forums Communication is purposeful and outcome-focused 11. Drive Continuous Improvement Identify opportunities to: Simplify processes Remove inefficiencies Reduce admin and friction Gather feedback and feed improvements into the backlog Every iteration should reduce effort and improve flow 12. Leverage AI to Enhance Capability Use AI to: Improve requirement quality Speed up documentation and structuring Reduce manual effort Embed AI into day-to-day workflow where it adds value AI is used to increase quality and efficiency - not replace thinking 13. Consistency & Work Ethic Operate as a one-team member of the delivery function Set the standard for: Quality of work Clarity of tickets Efficiency of delivery Punctuality, following process and communication Demonstrate: Strong ownership Attention to detail Consistency in approach Drive alignment across squads This role sets the bar - not follows it Simple Expectation Statement "Define work clearly at the right level, reduce unnecessary admin and meetings, enable engineer ownership, and drive delivery flow with consistency, and smart use of AI." Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Elizabeth Michael Associates Ltd
Nottingham, Nottinghamshire
Business Development Manager NG15, Nottingham Monday Friday 9am 5pm £30,000 - £37,000 + Bonus Job Purpose The purpose of this role is to grow the organisation s healthcare agency and community care services by identifying and securing new business opportunities across the health and social care sector. The role will build strong relationships with key stakeholders, develops referral pathways and converts opportunities into new contracts. Working closely with Recruitment, Operations and Compliance teams, the role ensures services are delivered safely, effectively and in line with client needs. The role is responsible for supporting business growth, meeting revenue targets and maintaining high standards of quality, compliance and safeguarding. Job Duties To generate and secure new business opportunities across the UK health and social care market Develop contracts and referral pathways for community care and healthcare staffing services Build and maintain relationships with key stakeholders including case managers, deputies, commissioners, local authorities, hospitals and providers Manage the full sales cycle from prospecting through to proposal, negotiation and contract award Maintain CRM records, pipeline reporting and sales forecasts Support bids and tenders, including responses, pricing and mobilisation planning Identify client needs and deliver compliant solutions aligned with service capacity Work with Recruitment, Operations and Compliance teams to meet client demand, onboard clients and maintain service quality Monitor market trends and competitor activity to support growth and promote services through campaigns and events Deliver revenue targets while ensuring compliance with regulations, safeguarding, confidentiality and governance standards Follow pricing, contracting and credit control processes and support invoice resolution Maintain accurate client records and promote quality, safety, equality, diversity and inclusion Key Skills Required Strong knowledge of health and social care (commissioning, providers, compliance, staffing models) Excellent communication, negotiation and stakeholder relationship skills Commercially aware with strong attention to detail Target driven, resilient and able to manage competing priorities independently Collaborative, customer-focused and professionally presented Values led, ethical, and committed to safeguarding and high-quality care EMA25
May 21, 2026
Full time
Business Development Manager NG15, Nottingham Monday Friday 9am 5pm £30,000 - £37,000 + Bonus Job Purpose The purpose of this role is to grow the organisation s healthcare agency and community care services by identifying and securing new business opportunities across the health and social care sector. The role will build strong relationships with key stakeholders, develops referral pathways and converts opportunities into new contracts. Working closely with Recruitment, Operations and Compliance teams, the role ensures services are delivered safely, effectively and in line with client needs. The role is responsible for supporting business growth, meeting revenue targets and maintaining high standards of quality, compliance and safeguarding. Job Duties To generate and secure new business opportunities across the UK health and social care market Develop contracts and referral pathways for community care and healthcare staffing services Build and maintain relationships with key stakeholders including case managers, deputies, commissioners, local authorities, hospitals and providers Manage the full sales cycle from prospecting through to proposal, negotiation and contract award Maintain CRM records, pipeline reporting and sales forecasts Support bids and tenders, including responses, pricing and mobilisation planning Identify client needs and deliver compliant solutions aligned with service capacity Work with Recruitment, Operations and Compliance teams to meet client demand, onboard clients and maintain service quality Monitor market trends and competitor activity to support growth and promote services through campaigns and events Deliver revenue targets while ensuring compliance with regulations, safeguarding, confidentiality and governance standards Follow pricing, contracting and credit control processes and support invoice resolution Maintain accurate client records and promote quality, safety, equality, diversity and inclusion Key Skills Required Strong knowledge of health and social care (commissioning, providers, compliance, staffing models) Excellent communication, negotiation and stakeholder relationship skills Commercially aware with strong attention to detail Target driven, resilient and able to manage competing priorities independently Collaborative, customer-focused and professionally presented Values led, ethical, and committed to safeguarding and high-quality care EMA25
Job title: Senior S&OP Manager Location: Oxford, 2 Days in office Salary: 75k - 80k We are seeking an experienced Supply Chain professional to lead the Sales & Operational Planning (S&OP) process across multiple regions. This role ensures demand, supply, and business plans are fully aligned to support effective delivery and strategic goals. You will work closely with Sales, Operations, Production, Engineering, and Finance to deliver a data-driven planning process that improves visibility, alignment, and decision-making. Profile You are an experienced supply chain professional with strong global planning expertise, ideally in a fast-paced environment. You have a proven track record of improving S&OP/IBP processes and are confident operating at a senior level, influencing stakeholders and driving cross-functional alignment. Key responsibilities include: Leading the end-to-end S&OP cycle (demand, supply, scenario planning, and reviews) Aligning cross-functional teams to ensure feasible and balanced plans Supporting capacity planning and supply chain responsiveness Driving governance, reporting, and continuous improvement of the S&OP process About you: Strong ERP and end-to-end supply chain experience Deep knowledge of forecasting, demand and supply planning, and inventory management Experience in global supply chains, including logistics and customer delivery Strong stakeholder management and communication skills Relevant degree or equivalent experience
May 21, 2026
Full time
Job title: Senior S&OP Manager Location: Oxford, 2 Days in office Salary: 75k - 80k We are seeking an experienced Supply Chain professional to lead the Sales & Operational Planning (S&OP) process across multiple regions. This role ensures demand, supply, and business plans are fully aligned to support effective delivery and strategic goals. You will work closely with Sales, Operations, Production, Engineering, and Finance to deliver a data-driven planning process that improves visibility, alignment, and decision-making. Profile You are an experienced supply chain professional with strong global planning expertise, ideally in a fast-paced environment. You have a proven track record of improving S&OP/IBP processes and are confident operating at a senior level, influencing stakeholders and driving cross-functional alignment. Key responsibilities include: Leading the end-to-end S&OP cycle (demand, supply, scenario planning, and reviews) Aligning cross-functional teams to ensure feasible and balanced plans Supporting capacity planning and supply chain responsiveness Driving governance, reporting, and continuous improvement of the S&OP process About you: Strong ERP and end-to-end supply chain experience Deep knowledge of forecasting, demand and supply planning, and inventory management Experience in global supply chains, including logistics and customer delivery Strong stakeholder management and communication skills Relevant degree or equivalent experience
Vacancy No 5510 Job Title REGIONAL SALES ENGINEER Location: NORTH WEST UK PLEASE NOTE:The ideal candidate will be based within the wider Greater Manchester region, with particular consideration given to those located around South Manchester, Cheshire and nearby surrounding areas. This is a hybrid role, with an expectation of 2 to 3 days per week in the Central Manchester office initially during the onboarding and development period, reducing to 1 day per week once the individual is fully established in the role. Job Description Are you a commercially strong and technically credible HVAC sales professional with a proven ability to generate new business, influence specification and convert complex opportunities into profitable turnover? We are partnered with a highly respected and award-winning UK HVAC solutions business with an outstanding reputation for delivering high-end, technically led heating, cooling and ventilation solutions across the built environment. My client is recognised for its consultative and engineering-led approach to market, offering a broad and high-quality portfolio including chillers, air handling units, heat pumps, comfort cooling and other energy efficient HVAC solutions, supported by strong internal technical, estimating, design and engineering capability. This is an excellent opportunity to join an ambitious and well-established business in a key regional sales role across the North West, taking ownership of a strategically important territory with genuine scope to develop both new and existing relationships across consultants, contractors, FM providers, end users and wider building services stakeholders. This is not a passive account management role. It is a commercially focused, technically led sales position requiring someone who can create demand, build market presence, influence projects early, manage the sales process with confidence and convert opportunities into profitable business. For the right person, this role offers autonomy, visibility, strong internal support and long-term career potential within a highly credible HVAC business. The Company My client is a successful and well-regarded UK HVAC turnkey solutions provider, offering both high-quality products and associated service support with a strong track record, premium technical offering and an enviable market reputation built through professionalism, delivery and engineering expertise. The business supports clients with both off-the-shelf and bespoke applied HVAC solutions and has built lasting relationships across the commercial, industrial and specialist built environment sectors. Their commitment to product quality, project support and customer service has positioned them as a trusted partner within the HVAC and building services market. My client also places real emphasis on the development of its people, offering a strong platform for progression, responsibility and long-term success. The Opportunity Due to continued growth, market expansion and ongoing project success, my client is looking to appoint a high calibre Regional Sales Engineer to drive commercial activity across the North West. Operating in a hybrid capacity across the Central Manchester office, the field and from home as appropriate, you will take responsibility for promoting my client s HVAC product and service offering in a complete turnkey solutions sales capacity. You will be expected to identify opportunities, open doors, develop relationships, influence specifications, support solution development and manage opportunities from initial enquiry through to final negotiation and order placement. You will be backed by an experienced internal team across estimating, design and engineering, but this role requires someone who is comfortable taking ownership of their territory, leading conversations in the market and creating momentum commercially. The Role This is a field-based regional sales role focused on business development, technical solution sales and commercial growth across the North West UK. You will be responsible for promoting my client s full portfolio of applied and bespoke HVAC solutions, along with associated service offerings, across consultant/specifier, contractor, FM, end user and wider building services routes to market. The position will involve a mix of developing new customers and maintaining existing relationships, although the initial emphasis is expected to be weighted more heavily towards new business generation and market development. You will be expected to operate in a proactive, consultative and commercially disciplined manner, managing the full sales process from market engagement and lead generation through to quotation, negotiation and order conversion. Responsibilities Proactively promote my client s off-the-shelf and bespoke HVAC product offering, alongside associated service solutions, across the North West UK Drive business development activity across consultants, specifiers, contractors, FM providers, commercial end users, industrial end users and other relevant stakeholders within the HVAC and building services market Generate and develop sales leads, converting opportunities through a structured and commercially focused sales process Manage opportunities from initial enquiry through to quotation, negotiation and order placement Maintain and grow existing customer relationships while identifying and securing new business opportunities across the region Work closely with internal estimating, design and engineering teams to develop and support technically appropriate solutions Deliver technical and commercial presentations, seminars and customer meetings to strengthen market presence and opportunity creation Evaluate market potential, understand customer requirements and identify areas for strategic growth Provide technical advice and commercial input throughout the sales cycle Produce monthly sales reports, manage pipeline activity and maintain a clear view of territory performance Help formulate and execute targeted sales strategies to maximise revenue, margin and regional market penetration Knowledge, Skills and Experience Required Essential experience and attributes include: Proven experience within the commercial HVAC sector Strong track record in solution sales, applications sales or technically led HVAC sales Good technical understanding of applied HVAC systems, particularly chillers, ideally including exposure to Turbocor, alongside related cooling, heating, air movement and heat pump solutions Demonstrable success in promoting engineered HVAC solutions through consultant/specifier, contractor and end user routes to market Experience generating and converting opportunities in excess of £1m turnover, with strong attention to margin and commercial quality Existing or transferable relationships with consultants, HVAC specifiers, HVAC contractors, FM providers and commercial, industrial or specialist end users across the region Ability to engage with a broad range of stakeholders, both externally and internally, and work collaboratively to develop engineered solutions Strong communication, presentation and negotiation skills High level of self-motivation and ability to operate autonomously with minimal supervision Commercial discipline, professionalism and a strategic approach to territory development Comfortable using Microsoft Office and standard business systems for reporting, presentations and communication Engineering qualification to HND or degree level would be advantageous, but is not essential Leadership or managerial capability would be advantageous, though not essential The Person This role will suit someone who enjoys autonomy, responsibility and the challenge of building commercial success through technical credibility and market presence. You may already be operating in a Regional Sales Engineer, internal sales, technical sales support or applications-based commercial role within HVAC or be in a similar technically led sales environment and ready to step into a broader territory position with greater ownership and visibility. You will be comfortable engaging with consultants, contractors, FM businesses, end users and wider building services stakeholders, and you will know how to navigate specification, technical discussion and commercial negotiation with confidence. You are not someone who waits for opportunities to arrive. You are proactive, organised and commercially sharp, with the drive to open doors, create traction and move projects forward. You take pride in representing technically strong solutions and want to be part of a business where engineering support, quality of delivery and market credibility genuinely back up the sales proposition. You will combine relationship building ability with commercial edge, and you will be motivated not only by revenue generation but by developing a strong reputation in the market and becoming a trusted regional figure for the business. What s in it for you? Strong basic salary up to £50,000 with flexibility for an exceptional individual 12% uncapped commission on GP above £200,000 £440 per month car allowance Pension & Healthcare Mobile and laptop 25 days holiday Genuine long-term career development and progression opportunities . click apply for full job details
May 21, 2026
Full time
Vacancy No 5510 Job Title REGIONAL SALES ENGINEER Location: NORTH WEST UK PLEASE NOTE:The ideal candidate will be based within the wider Greater Manchester region, with particular consideration given to those located around South Manchester, Cheshire and nearby surrounding areas. This is a hybrid role, with an expectation of 2 to 3 days per week in the Central Manchester office initially during the onboarding and development period, reducing to 1 day per week once the individual is fully established in the role. Job Description Are you a commercially strong and technically credible HVAC sales professional with a proven ability to generate new business, influence specification and convert complex opportunities into profitable turnover? We are partnered with a highly respected and award-winning UK HVAC solutions business with an outstanding reputation for delivering high-end, technically led heating, cooling and ventilation solutions across the built environment. My client is recognised for its consultative and engineering-led approach to market, offering a broad and high-quality portfolio including chillers, air handling units, heat pumps, comfort cooling and other energy efficient HVAC solutions, supported by strong internal technical, estimating, design and engineering capability. This is an excellent opportunity to join an ambitious and well-established business in a key regional sales role across the North West, taking ownership of a strategically important territory with genuine scope to develop both new and existing relationships across consultants, contractors, FM providers, end users and wider building services stakeholders. This is not a passive account management role. It is a commercially focused, technically led sales position requiring someone who can create demand, build market presence, influence projects early, manage the sales process with confidence and convert opportunities into profitable business. For the right person, this role offers autonomy, visibility, strong internal support and long-term career potential within a highly credible HVAC business. The Company My client is a successful and well-regarded UK HVAC turnkey solutions provider, offering both high-quality products and associated service support with a strong track record, premium technical offering and an enviable market reputation built through professionalism, delivery and engineering expertise. The business supports clients with both off-the-shelf and bespoke applied HVAC solutions and has built lasting relationships across the commercial, industrial and specialist built environment sectors. Their commitment to product quality, project support and customer service has positioned them as a trusted partner within the HVAC and building services market. My client also places real emphasis on the development of its people, offering a strong platform for progression, responsibility and long-term success. The Opportunity Due to continued growth, market expansion and ongoing project success, my client is looking to appoint a high calibre Regional Sales Engineer to drive commercial activity across the North West. Operating in a hybrid capacity across the Central Manchester office, the field and from home as appropriate, you will take responsibility for promoting my client s HVAC product and service offering in a complete turnkey solutions sales capacity. You will be expected to identify opportunities, open doors, develop relationships, influence specifications, support solution development and manage opportunities from initial enquiry through to final negotiation and order placement. You will be backed by an experienced internal team across estimating, design and engineering, but this role requires someone who is comfortable taking ownership of their territory, leading conversations in the market and creating momentum commercially. The Role This is a field-based regional sales role focused on business development, technical solution sales and commercial growth across the North West UK. You will be responsible for promoting my client s full portfolio of applied and bespoke HVAC solutions, along with associated service offerings, across consultant/specifier, contractor, FM, end user and wider building services routes to market. The position will involve a mix of developing new customers and maintaining existing relationships, although the initial emphasis is expected to be weighted more heavily towards new business generation and market development. You will be expected to operate in a proactive, consultative and commercially disciplined manner, managing the full sales process from market engagement and lead generation through to quotation, negotiation and order conversion. Responsibilities Proactively promote my client s off-the-shelf and bespoke HVAC product offering, alongside associated service solutions, across the North West UK Drive business development activity across consultants, specifiers, contractors, FM providers, commercial end users, industrial end users and other relevant stakeholders within the HVAC and building services market Generate and develop sales leads, converting opportunities through a structured and commercially focused sales process Manage opportunities from initial enquiry through to quotation, negotiation and order placement Maintain and grow existing customer relationships while identifying and securing new business opportunities across the region Work closely with internal estimating, design and engineering teams to develop and support technically appropriate solutions Deliver technical and commercial presentations, seminars and customer meetings to strengthen market presence and opportunity creation Evaluate market potential, understand customer requirements and identify areas for strategic growth Provide technical advice and commercial input throughout the sales cycle Produce monthly sales reports, manage pipeline activity and maintain a clear view of territory performance Help formulate and execute targeted sales strategies to maximise revenue, margin and regional market penetration Knowledge, Skills and Experience Required Essential experience and attributes include: Proven experience within the commercial HVAC sector Strong track record in solution sales, applications sales or technically led HVAC sales Good technical understanding of applied HVAC systems, particularly chillers, ideally including exposure to Turbocor, alongside related cooling, heating, air movement and heat pump solutions Demonstrable success in promoting engineered HVAC solutions through consultant/specifier, contractor and end user routes to market Experience generating and converting opportunities in excess of £1m turnover, with strong attention to margin and commercial quality Existing or transferable relationships with consultants, HVAC specifiers, HVAC contractors, FM providers and commercial, industrial or specialist end users across the region Ability to engage with a broad range of stakeholders, both externally and internally, and work collaboratively to develop engineered solutions Strong communication, presentation and negotiation skills High level of self-motivation and ability to operate autonomously with minimal supervision Commercial discipline, professionalism and a strategic approach to territory development Comfortable using Microsoft Office and standard business systems for reporting, presentations and communication Engineering qualification to HND or degree level would be advantageous, but is not essential Leadership or managerial capability would be advantageous, though not essential The Person This role will suit someone who enjoys autonomy, responsibility and the challenge of building commercial success through technical credibility and market presence. You may already be operating in a Regional Sales Engineer, internal sales, technical sales support or applications-based commercial role within HVAC or be in a similar technically led sales environment and ready to step into a broader territory position with greater ownership and visibility. You will be comfortable engaging with consultants, contractors, FM businesses, end users and wider building services stakeholders, and you will know how to navigate specification, technical discussion and commercial negotiation with confidence. You are not someone who waits for opportunities to arrive. You are proactive, organised and commercially sharp, with the drive to open doors, create traction and move projects forward. You take pride in representing technically strong solutions and want to be part of a business where engineering support, quality of delivery and market credibility genuinely back up the sales proposition. You will combine relationship building ability with commercial edge, and you will be motivated not only by revenue generation but by developing a strong reputation in the market and becoming a trusted regional figure for the business. What s in it for you? Strong basic salary up to £50,000 with flexibility for an exceptional individual 12% uncapped commission on GP above £200,000 £440 per month car allowance Pension & Healthcare Mobile and laptop 25 days holiday Genuine long-term career development and progression opportunities . click apply for full job details
Personal Assistant (Temporary) Duration: 6 months Hybrid: 1 day per week based in London. Hours and Pay: 36 hours per week. £19ph Role Overview: As a Personal Assistant, you will provide comprehensive secretarial and administrative support to 2-3 Deputy Directors. You will also assist Team Managers as capacity allows. This role is integral to the team, ensuring seamless operations within a fast-paced environment while working closely with other Executive Assistants (EAs) and PAs. Key Responsibilities: Proactively manage the diaries of Deputy Directors, navigating diary clashes and effectively prioritising appointments. Collaborate with various teams to deliver a wide range of logistical and administrative support. Work closely with fellow PAs, providing cover and support where needed to ensure continuity and efficiency. Ensure Deputy Directors receive timely papers and briefings to prepare for meetings and events. Build and maintain strong relationships across the organisation, enhancing service delivery to the Deputy Directors. Contribute positively as a team member, participating in team meetings and covering for colleagues as requested. Essential Criteria: Proven experience in providing administrative support within a fast-paced environment, adept at planning, organising, and prioritising amidst changing demands. Strong interpersonal skills with the ability to communicate effectively with colleagues and industry contacts at all levels. Proactive approach with the ability to work independently with minimal supervision. Demonstrated ability to thrive as part of a team. Highly proficient in MS Office Suite (knowledge of OneNote is a plus). Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 21, 2026
Seasonal
Personal Assistant (Temporary) Duration: 6 months Hybrid: 1 day per week based in London. Hours and Pay: 36 hours per week. £19ph Role Overview: As a Personal Assistant, you will provide comprehensive secretarial and administrative support to 2-3 Deputy Directors. You will also assist Team Managers as capacity allows. This role is integral to the team, ensuring seamless operations within a fast-paced environment while working closely with other Executive Assistants (EAs) and PAs. Key Responsibilities: Proactively manage the diaries of Deputy Directors, navigating diary clashes and effectively prioritising appointments. Collaborate with various teams to deliver a wide range of logistical and administrative support. Work closely with fellow PAs, providing cover and support where needed to ensure continuity and efficiency. Ensure Deputy Directors receive timely papers and briefings to prepare for meetings and events. Build and maintain strong relationships across the organisation, enhancing service delivery to the Deputy Directors. Contribute positively as a team member, participating in team meetings and covering for colleagues as requested. Essential Criteria: Proven experience in providing administrative support within a fast-paced environment, adept at planning, organising, and prioritising amidst changing demands. Strong interpersonal skills with the ability to communicate effectively with colleagues and industry contacts at all levels. Proactive approach with the ability to work independently with minimal supervision. Demonstrated ability to thrive as part of a team. Highly proficient in MS Office Suite (knowledge of OneNote is a plus). Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About the Team The Product Team is part of a broader group led by the Chief Standards Officer. This function includes B Lab's Standards, Assurance, Product, and Commercial portfolio. The department is tasked with developing and maintaining rigorous standards that drive meaningful change by building accessible products and commercial strategies that enable global scale. The department encompasses standards development, assurance model management, product innovation, and the commercial engine that ensures financial sustainability. The Product team at B Lab sets the direction for our core digital product, B Corp Certification. We focus on aligning with B Lab's theory of change, user needs, and delivery, ensuring work supports impact. Implementation happens through integrated, cross-functional squads that include Product Owners, Business Analysts, UX Designers, Engineers, and a Scrum Master. While Software Engineers sit in a separate department, we partner closely through shared delivery teams to plan, prioritize, and deliver together. Product Owners focus on specific feature areas, partnering closely with the Product Manager to translate product vision and strategy into prioritized plans and backlogs. The Product Manager role will support by providing strategic direction and cross-product alignment, to support Product Owners in the refinement and delivery process within their domains. Collaboration across teams is central to how we work, enabling cohesive delivery across complex systems like certification and assurance.The Product team also plays a key connective role across B Lab partnering with technology, operations, standards, and assurance to prioritize work thoughtfully and build products that drive meaningful impact at scale. About the Opportunity B Lab is seeking a Senior Product Design Manager to provide strategic leadership, stability, and coherence across the product design function supporting B Corp Certification and related product experiences in B Impact. This role is accountable for the growth of design maturity within the organization, the quality and consistency of design output, and the effectiveness of design as a trusted strategic partner to Product, Engineering, Commercial, Standards, Operations and the wider organization. This role ensures that every digital and service touchpoint is built around genuine customer needs. It elevates design and user research to first-class capabilities within B Lab. This is a leadership and management role, not a permanent squad assignment. The Manager won't be embedded in a single squad, but will actively support squads as needed, jumping in to unblock, provide direction on complex problems, and strengthen design contribution across the board. A core part of this role is shaping how design, product, and engineering work together within the shared squad model, establishing the ways of working, collaboration norms, and delivery practices that make cross-functional teams effective. Product and Experience design at B Lab is a small but growing discipline, and this role will be instrumental in building it out. You will grow and develop the team, including design and research capability, and establish how Product Design, Service Design, and Research work together as an integrated practice. This means being accountable not just for the quality of design output, but for how the function is structured, developing a customer research function, gathering and using insight to inform design decisions, and sharing what has been learned from customers to be leveraged across the organization. Core Responsibilities Design Strategy & Leadership 40% : Advocate for design's role across B Lab by raising organizational understanding of what design contributes, when it should be involved, and how design maturity improves product outcomes. This includes educating non-design leaders, embedding design earlier in discovery, and making the value of design visible through outcomes, not just outputs. Lead and grow a high-performing design and research team through coaching, mentoring, hiring, and career development Establish clear ways of working, decision-making, and team responsibilities to support effective collaboration and sustainable delivery Act as the central design lead across the organization, helping prioritize requests, protect team focus, and represent design in leadership and planning discussions Partner closely with Product and Engineering leadership to align design capacity, team priorities, and delivery outcomes Foster a strong culture of craft, feedback, continuous learning, psychological safety, and user-centred design practices across the organization Product & Service Experience 30% : Own design quality and consistency across all squads by defining and maintaining clear standards for what "good" looks like Provide strategic design direction on complex, cross-squad experiences and contribute hands-on UX/UI work where needed to unblock or elevate outcomes Establish and reinforce core design practices, including how work is initiated, reviewed, handed off to engineering, and collaborated on with Product and stakeholders Champion accessibility and inclusive design standards to ensure experiences work well for a diverse, global user base across contexts and constraints Design System & Design Operations 20% : Lead the maturation and operationalisation of B Lab's design system, including establishing the standards, foundations, governance models, and contribution practices needed across all digital touchpoints Improve design operations, including Figma tooling, workflows, handoff processes, naming conventions, and team practices Partner with Product and Engineering to establish effective and consistent ways of working and oversee design QA, ensuring shipped products reflect intended designs across squads Build a culture of high-quality experience design through feedback loops, and progressive adoption as the design system matures Research & Insights - Discovery 10% : Support with Product leadership to shape and govern the product development lifecycle, establishing clear principles that connect discovery, design, and delivery, and ensuring user research and insights actively inform prioritisation and roadmap decisions In the near-to-medium term, help establish and mature the organisation's research capability. This responsibility is intended to support the formation of a more dedicated research function or peer capability over time, with the role's focus expected to evolve off of research and more heavily toward design operations, quality, and design leadership as the organisation matures About You: 7+ years of experience in product design, UX, or service design - including at least 2 years in a lead or management role Strategic Thinking: connects design decisions to product strategy and long-term user impact People Management: experience coaching, developing, and managing designers at different levels User-Centered Design (UCD): knowledge of prototyping, usability testing, and applying UCD principles to create user-friendly products that meet business objectives. Extensive experience in Lean UX Product & Interaction Design: a credible design leader with a strong practitioner background in UX/UI and interaction design, able to set the quality bar, provide authoritative design direction, and earn the trust of the team through depth of craft knowledge User Research: Ability to provide direction and development B Lab's research function, with previous hands-on experience including interviews and synthesis of findings, to drive informed product decisions. Service Design: familiarity with journey mapping, service blueprinting, and systems thinking across digital and non-digital touch points Accessibility & Inclusive Design: working knowledge of WCAG standards and a practical understanding of what inclusive, globally accessible design looks like across diverse languages, cultures, and connectivity contexts Design Operations & Systems: experience establishing or maturing design operations, including design system governance, tooling (Figma), workflows, and handoff standards Tech tools: demonstrable proficiency in Miro or FigJam, Jira, Confluence, usability testing platforms (Optimal Workshop, UseBerry or equivalent), Figma and design system tooling within Figma Collaboration & Design Thinking: brings a design thinking mindset to cross-functional work, facilitating teams through ambiguity, aligning diverse stakeholders around user needs, and turning complex problems into clear, actionable directions Communication & Negotiation: clearly communicates priorities, intent, and trade-offs across the business, working with product and organisational stakeholders to align on direction, navigate competing demands, and ensure design quality and intent are understood and championed at every level Adaptability: Navigates change and iterates based on learning and feedback Stakeholder Management: manages and champions design and customer needs across a wide stakeholder landscape, owning the design process, maintaining a clear point of view, and confidently pushing back when decisions risk compromising user experience or design intent While not required these skills and experiences would be great to have: Proficiency in service design tools . click apply for full job details
May 20, 2026
Full time
About the Team The Product Team is part of a broader group led by the Chief Standards Officer. This function includes B Lab's Standards, Assurance, Product, and Commercial portfolio. The department is tasked with developing and maintaining rigorous standards that drive meaningful change by building accessible products and commercial strategies that enable global scale. The department encompasses standards development, assurance model management, product innovation, and the commercial engine that ensures financial sustainability. The Product team at B Lab sets the direction for our core digital product, B Corp Certification. We focus on aligning with B Lab's theory of change, user needs, and delivery, ensuring work supports impact. Implementation happens through integrated, cross-functional squads that include Product Owners, Business Analysts, UX Designers, Engineers, and a Scrum Master. While Software Engineers sit in a separate department, we partner closely through shared delivery teams to plan, prioritize, and deliver together. Product Owners focus on specific feature areas, partnering closely with the Product Manager to translate product vision and strategy into prioritized plans and backlogs. The Product Manager role will support by providing strategic direction and cross-product alignment, to support Product Owners in the refinement and delivery process within their domains. Collaboration across teams is central to how we work, enabling cohesive delivery across complex systems like certification and assurance.The Product team also plays a key connective role across B Lab partnering with technology, operations, standards, and assurance to prioritize work thoughtfully and build products that drive meaningful impact at scale. About the Opportunity B Lab is seeking a Senior Product Design Manager to provide strategic leadership, stability, and coherence across the product design function supporting B Corp Certification and related product experiences in B Impact. This role is accountable for the growth of design maturity within the organization, the quality and consistency of design output, and the effectiveness of design as a trusted strategic partner to Product, Engineering, Commercial, Standards, Operations and the wider organization. This role ensures that every digital and service touchpoint is built around genuine customer needs. It elevates design and user research to first-class capabilities within B Lab. This is a leadership and management role, not a permanent squad assignment. The Manager won't be embedded in a single squad, but will actively support squads as needed, jumping in to unblock, provide direction on complex problems, and strengthen design contribution across the board. A core part of this role is shaping how design, product, and engineering work together within the shared squad model, establishing the ways of working, collaboration norms, and delivery practices that make cross-functional teams effective. Product and Experience design at B Lab is a small but growing discipline, and this role will be instrumental in building it out. You will grow and develop the team, including design and research capability, and establish how Product Design, Service Design, and Research work together as an integrated practice. This means being accountable not just for the quality of design output, but for how the function is structured, developing a customer research function, gathering and using insight to inform design decisions, and sharing what has been learned from customers to be leveraged across the organization. Core Responsibilities Design Strategy & Leadership 40% : Advocate for design's role across B Lab by raising organizational understanding of what design contributes, when it should be involved, and how design maturity improves product outcomes. This includes educating non-design leaders, embedding design earlier in discovery, and making the value of design visible through outcomes, not just outputs. Lead and grow a high-performing design and research team through coaching, mentoring, hiring, and career development Establish clear ways of working, decision-making, and team responsibilities to support effective collaboration and sustainable delivery Act as the central design lead across the organization, helping prioritize requests, protect team focus, and represent design in leadership and planning discussions Partner closely with Product and Engineering leadership to align design capacity, team priorities, and delivery outcomes Foster a strong culture of craft, feedback, continuous learning, psychological safety, and user-centred design practices across the organization Product & Service Experience 30% : Own design quality and consistency across all squads by defining and maintaining clear standards for what "good" looks like Provide strategic design direction on complex, cross-squad experiences and contribute hands-on UX/UI work where needed to unblock or elevate outcomes Establish and reinforce core design practices, including how work is initiated, reviewed, handed off to engineering, and collaborated on with Product and stakeholders Champion accessibility and inclusive design standards to ensure experiences work well for a diverse, global user base across contexts and constraints Design System & Design Operations 20% : Lead the maturation and operationalisation of B Lab's design system, including establishing the standards, foundations, governance models, and contribution practices needed across all digital touchpoints Improve design operations, including Figma tooling, workflows, handoff processes, naming conventions, and team practices Partner with Product and Engineering to establish effective and consistent ways of working and oversee design QA, ensuring shipped products reflect intended designs across squads Build a culture of high-quality experience design through feedback loops, and progressive adoption as the design system matures Research & Insights - Discovery 10% : Support with Product leadership to shape and govern the product development lifecycle, establishing clear principles that connect discovery, design, and delivery, and ensuring user research and insights actively inform prioritisation and roadmap decisions In the near-to-medium term, help establish and mature the organisation's research capability. This responsibility is intended to support the formation of a more dedicated research function or peer capability over time, with the role's focus expected to evolve off of research and more heavily toward design operations, quality, and design leadership as the organisation matures About You: 7+ years of experience in product design, UX, or service design - including at least 2 years in a lead or management role Strategic Thinking: connects design decisions to product strategy and long-term user impact People Management: experience coaching, developing, and managing designers at different levels User-Centered Design (UCD): knowledge of prototyping, usability testing, and applying UCD principles to create user-friendly products that meet business objectives. Extensive experience in Lean UX Product & Interaction Design: a credible design leader with a strong practitioner background in UX/UI and interaction design, able to set the quality bar, provide authoritative design direction, and earn the trust of the team through depth of craft knowledge User Research: Ability to provide direction and development B Lab's research function, with previous hands-on experience including interviews and synthesis of findings, to drive informed product decisions. Service Design: familiarity with journey mapping, service blueprinting, and systems thinking across digital and non-digital touch points Accessibility & Inclusive Design: working knowledge of WCAG standards and a practical understanding of what inclusive, globally accessible design looks like across diverse languages, cultures, and connectivity contexts Design Operations & Systems: experience establishing or maturing design operations, including design system governance, tooling (Figma), workflows, and handoff standards Tech tools: demonstrable proficiency in Miro or FigJam, Jira, Confluence, usability testing platforms (Optimal Workshop, UseBerry or equivalent), Figma and design system tooling within Figma Collaboration & Design Thinking: brings a design thinking mindset to cross-functional work, facilitating teams through ambiguity, aligning diverse stakeholders around user needs, and turning complex problems into clear, actionable directions Communication & Negotiation: clearly communicates priorities, intent, and trade-offs across the business, working with product and organisational stakeholders to align on direction, navigate competing demands, and ensure design quality and intent are understood and championed at every level Adaptability: Navigates change and iterates based on learning and feedback Stakeholder Management: manages and champions design and customer needs across a wide stakeholder landscape, owning the design process, maintaining a clear point of view, and confidently pushing back when decisions risk compromising user experience or design intent While not required these skills and experiences would be great to have: Proficiency in service design tools . click apply for full job details
