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band 4 admin officer
Hays
Band 3 Finance Officer
Hays City, Belfast
Band 3 Finance Officers - Dundonald & Lisburn Your new company Hays are proud to be working in partnership with a large, well-established public sector organisation to recruit multiple Band 3 Finance Officers to join their Finance & Estates team in Dundonald & Lisburn. Your new role As Finance Officer, you will provide key administrative and financial support within a busy finance function. Duties will include: Processing financial information in line with set procedures and deadlines Supporting reconciliations and maintaining accurate financial records Handling queries from a range of stakeholders and providing timely support Assisting with prompt payment processes and financial compliance Inputting, validating and maintaining financial data across systems Managing correspondence, emails and general administrative tasks Assisting with cash handling and banking processes where required Contributing to the smooth running of the finance office and wider team What you'll need to succeed To be considered for this role, you will: Have a minimum of 4 GCSEs (A-C), including Maths and English, or equivalent Have at least 1-2 years' experience within a finance or office environment, ideally involving financial systems and processes Demonstrate a strong working knowledge of Microsoft Office, particularly Excel and Word What you'll get in return 3 month assignment with potential to extend Full time hours with flex The opportunity to gain experience within a large, recognised public sector organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 22, 2026
Seasonal
Band 3 Finance Officers - Dundonald & Lisburn Your new company Hays are proud to be working in partnership with a large, well-established public sector organisation to recruit multiple Band 3 Finance Officers to join their Finance & Estates team in Dundonald & Lisburn. Your new role As Finance Officer, you will provide key administrative and financial support within a busy finance function. Duties will include: Processing financial information in line with set procedures and deadlines Supporting reconciliations and maintaining accurate financial records Handling queries from a range of stakeholders and providing timely support Assisting with prompt payment processes and financial compliance Inputting, validating and maintaining financial data across systems Managing correspondence, emails and general administrative tasks Assisting with cash handling and banking processes where required Contributing to the smooth running of the finance office and wider team What you'll need to succeed To be considered for this role, you will: Have a minimum of 4 GCSEs (A-C), including Maths and English, or equivalent Have at least 1-2 years' experience within a finance or office environment, ideally involving financial systems and processes Demonstrate a strong working knowledge of Microsoft Office, particularly Excel and Word What you'll get in return 3 month assignment with potential to extend Full time hours with flex The opportunity to gain experience within a large, recognised public sector organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays
Band 3 Finance Officer
Hays Ballymena, County Antrim
Finance Officer - Band 3 - Ballymena Your new company An established public sector organisation is seeking a Finance Officer to join their busy finance team. This organisation provides essential community services and offers a supportive, values-driven working environment. Your new role As Finance Officer, you will support the delivery of client financial services and ensure accurate processing of financial information. Working as part of a friendly team, your key duties will include: Entering and updating client details on internal finance systems. Processing payments, invoices, placements, admissions and discharges. Managing referrals, issuing financial forms and tracking returns. Preparing financial documents, contracts and correspondence. Updating internal records. Providing general administrative support to the wider team. What you'll need to succeed At least 1 year's finance experience OR 5 GCSEs (A-C) including Maths and English , or equivalent. Confident use of Microsoft Excel. What you'll get in return 3-month contract with potential to extend. 37.5 hours per week with flexi-time options. Supportive training and development opportunities. The chance to join a respected organisation offering long-term career potential. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 22, 2026
Seasonal
Finance Officer - Band 3 - Ballymena Your new company An established public sector organisation is seeking a Finance Officer to join their busy finance team. This organisation provides essential community services and offers a supportive, values-driven working environment. Your new role As Finance Officer, you will support the delivery of client financial services and ensure accurate processing of financial information. Working as part of a friendly team, your key duties will include: Entering and updating client details on internal finance systems. Processing payments, invoices, placements, admissions and discharges. Managing referrals, issuing financial forms and tracking returns. Preparing financial documents, contracts and correspondence. Updating internal records. Providing general administrative support to the wider team. What you'll need to succeed At least 1 year's finance experience OR 5 GCSEs (A-C) including Maths and English , or equivalent. Confident use of Microsoft Excel. What you'll get in return 3-month contract with potential to extend. 37.5 hours per week with flexi-time options. Supportive training and development opportunities. The chance to join a respected organisation offering long-term career potential. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Technology
Senior Programme Officer
Hays Technology City, Leeds
Senior Programme Officer Band 5 ( .40 per day) Leeds City Centre + Hybrid Working Working Pattern: Up to 80% home working Hours: 37.5 hours per week Contract: Fixed-term to end of July (extension likely) We are looking for a highly organised and proactive Senior Programme Officer. Our client is the UK's largest funder of health and care research, committed to improving patient outcomes and shaping the future of healthcare. It plays a vital role in developing world-class researchers and delivering national training and fellowship programmes. In this role, you will play a key part in supporting the delivery of training schemes and fellowships, ensuring programmes run efficiently, stakeholders are engaged, and candidates have a positive experience throughout. Key Responsibilities Programme Delivery Meetings & Events Contract & Financial Management Stakeholder Engagement Team & Operational Support Skills & Experience Strong communication skills with the ability to engage senior stakeholders Experience analysing and presenting complex information Excellent written communication skills Proven ability to manage workloads, prioritise tasks, and meet deadlines Experience with financial administration and contract management Understanding of the public sector, academic or health research environment Awareness of UK Government health research strategy Desirable Experience Experience within the NHS, research, or higher education sectors Knowledge of research funding or programme management Experience in global health / ODA environments Understanding of research capacity development If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 21, 2026
Contractor
Senior Programme Officer Band 5 ( .40 per day) Leeds City Centre + Hybrid Working Working Pattern: Up to 80% home working Hours: 37.5 hours per week Contract: Fixed-term to end of July (extension likely) We are looking for a highly organised and proactive Senior Programme Officer. Our client is the UK's largest funder of health and care research, committed to improving patient outcomes and shaping the future of healthcare. It plays a vital role in developing world-class researchers and delivering national training and fellowship programmes. In this role, you will play a key part in supporting the delivery of training schemes and fellowships, ensuring programmes run efficiently, stakeholders are engaged, and candidates have a positive experience throughout. Key Responsibilities Programme Delivery Meetings & Events Contract & Financial Management Stakeholder Engagement Team & Operational Support Skills & Experience Strong communication skills with the ability to engage senior stakeholders Experience analysing and presenting complex information Excellent written communication skills Proven ability to manage workloads, prioritise tasks, and meet deadlines Experience with financial administration and contract management Understanding of the public sector, academic or health research environment Awareness of UK Government health research strategy Desirable Experience Experience within the NHS, research, or higher education sectors Knowledge of research funding or programme management Experience in global health / ODA environments Understanding of research capacity development If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
South Norfolk and Broadland Council
Planning Projects Officer
South Norfolk and Broadland Council
Band D 32,628.74 to 36,823.82 - Annual pay award pending We are looking to appoint a Planning Projects Officer to initially focus on Nutrient Neutrality and the technical assessment of reports and data using established but complex calculators and models. This will help guide applicants and the team on the level of mitigation needed to support the delivery of planning permissions. Current projects include Nutrient Neutrality; however, the candidate will need flexibility and agility to apply themselves to other projects as and when needed. These could involve BNG, supporting the monitoring of environmental impacts and mitigation, and/or other work areas arising from changes brought about by government, planning reform, and funding opportunities. You will therefore need the ability to interpret complex environmental reports, alongside the confidence and skills to communicate and negotiate these and other matters with a wide range of technical and non-technical stakeholders. You will also be able to demonstrate strong organisational and project management skills. A good general understanding of planning and environmental legislation within which this post operates is desirable but not essential, as this can be learned. Essential Requirements: Minimum of 3 A levels or equivalent; GCSEs to include English Language and Maths; NVQ Administration Level 3; or equivalent relevant experience in a planning or related environment. Demonstrable experience and ability to interpret and analyse complex data and environmental information. Please refer to the attached role profiles for further insight and job specifications. Closing Date: 4th June, 23:45 Interview Date: 10th June 2026 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
May 21, 2026
Full time
Band D 32,628.74 to 36,823.82 - Annual pay award pending We are looking to appoint a Planning Projects Officer to initially focus on Nutrient Neutrality and the technical assessment of reports and data using established but complex calculators and models. This will help guide applicants and the team on the level of mitigation needed to support the delivery of planning permissions. Current projects include Nutrient Neutrality; however, the candidate will need flexibility and agility to apply themselves to other projects as and when needed. These could involve BNG, supporting the monitoring of environmental impacts and mitigation, and/or other work areas arising from changes brought about by government, planning reform, and funding opportunities. You will therefore need the ability to interpret complex environmental reports, alongside the confidence and skills to communicate and negotiate these and other matters with a wide range of technical and non-technical stakeholders. You will also be able to demonstrate strong organisational and project management skills. A good general understanding of planning and environmental legislation within which this post operates is desirable but not essential, as this can be learned. Essential Requirements: Minimum of 3 A levels or equivalent; GCSEs to include English Language and Maths; NVQ Administration Level 3; or equivalent relevant experience in a planning or related environment. Demonstrable experience and ability to interpret and analyse complex data and environmental information. Please refer to the attached role profiles for further insight and job specifications. Closing Date: 4th June, 23:45 Interview Date: 10th June 2026 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
Hays
Emergency Department Support Officer - RVH - Full time night shift
Hays City, Belfast
Emergency Department Support Officer- RVH - Full time night shift - Belfast - £17.22 per hour Your new company A public sector organisation is recruiting for a Band 3 Emergency Department Support Officer based in the Royal Victoria Hospital. This is a full time night shift position Your new role As an Emergency Department Support Officer, you will play a key role within a busy multi-disciplinary team, ensuring a smooth, welcoming and well-organised environment for all patients who attend. This is a varied position combining clerical support, hospitality, stock management, tidiness, and coordination of basic maintenance tasks.You will be the first point of contact for patients arriving to the department-providing a professional, friendly welcome and guiding them through the next steps. Working alongside clinical and administrative staff, you will help maintain a safe, clean and efficient environment while ensuring patients feel informed, respected and comfortable throughout their visit. Key responsibilities include:General Duties Deliver excellent customer service and greet patients warmly on arrival. Communicate effectively with clinical teams to support patient care needs. Help maintain a safe, tidy and organised department, including monitoring equipment and the environment. Keep patients informed of delays or changes to their care pathway. Manage departmental stock levels and ensure supplies are readily available. Clerical Duties Respond promptly to phone calls and patient enquiries. Take arrival details for ambulance patients. Maintain notice boards and dispose of outdated materials. Book patient transport (e.g., ambulance services, taxis, family arrangements). Follow-up on test results were required. Maintain clerical stock and order supplies as needed. Page specialist teams when requested. Provide cover for other reception areas during staff shortages. Manage confidential waste and scan essential patient documentation in real time. Report IT issues and follow up to resolution. Cleaning & Environmental Support Help ensure a clean, safe and presentable department at all times. Alert staff to required cleans or spillages. Keep workstations and storage areas tidy and organised. Report cleanliness issues promptly to senior staff. Assist with linen management, scrub suit levels and general equipment checks. Coordinate minor maintenance requests with Estates teams. Catering Support Liaise with kitchen and nursing staff regarding meal requirements. Report catering issues where necessary. Training & Development Participate in mandatory training and regular appraisal. Continue personal development to support service needs. Undertake training related to supplies, systems and departmental processes. What you'll need to succeed Essential: Four GCSEs (A-C / 9-4) including English OR at least two years' administrative experience. Experience using Microsoft Office applications. Strong communication skills and a professional approach. Ability to work effectively within a team. Strong organisational skills with the ability to prioritise tasks. Ability to remain calm and efficient in a fast-paced environment. Initiative and problem-solving skills. Desirable: Experience working in a healthcare or multi-disciplinary team environment. What you'll get in return Belfast- based in Royal Victoria Hospital Full-time role- night shift rota £17.22 per hour Full time role with immediate start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 18, 2026
Seasonal
Emergency Department Support Officer- RVH - Full time night shift - Belfast - £17.22 per hour Your new company A public sector organisation is recruiting for a Band 3 Emergency Department Support Officer based in the Royal Victoria Hospital. This is a full time night shift position Your new role As an Emergency Department Support Officer, you will play a key role within a busy multi-disciplinary team, ensuring a smooth, welcoming and well-organised environment for all patients who attend. This is a varied position combining clerical support, hospitality, stock management, tidiness, and coordination of basic maintenance tasks.You will be the first point of contact for patients arriving to the department-providing a professional, friendly welcome and guiding them through the next steps. Working alongside clinical and administrative staff, you will help maintain a safe, clean and efficient environment while ensuring patients feel informed, respected and comfortable throughout their visit. Key responsibilities include:General Duties Deliver excellent customer service and greet patients warmly on arrival. Communicate effectively with clinical teams to support patient care needs. Help maintain a safe, tidy and organised department, including monitoring equipment and the environment. Keep patients informed of delays or changes to their care pathway. Manage departmental stock levels and ensure supplies are readily available. Clerical Duties Respond promptly to phone calls and patient enquiries. Take arrival details for ambulance patients. Maintain notice boards and dispose of outdated materials. Book patient transport (e.g., ambulance services, taxis, family arrangements). Follow-up on test results were required. Maintain clerical stock and order supplies as needed. Page specialist teams when requested. Provide cover for other reception areas during staff shortages. Manage confidential waste and scan essential patient documentation in real time. Report IT issues and follow up to resolution. Cleaning & Environmental Support Help ensure a clean, safe and presentable department at all times. Alert staff to required cleans or spillages. Keep workstations and storage areas tidy and organised. Report cleanliness issues promptly to senior staff. Assist with linen management, scrub suit levels and general equipment checks. Coordinate minor maintenance requests with Estates teams. Catering Support Liaise with kitchen and nursing staff regarding meal requirements. Report catering issues where necessary. Training & Development Participate in mandatory training and regular appraisal. Continue personal development to support service needs. Undertake training related to supplies, systems and departmental processes. What you'll need to succeed Essential: Four GCSEs (A-C / 9-4) including English OR at least two years' administrative experience. Experience using Microsoft Office applications. Strong communication skills and a professional approach. Ability to work effectively within a team. Strong organisational skills with the ability to prioritise tasks. Ability to remain calm and efficient in a fast-paced environment. Initiative and problem-solving skills. Desirable: Experience working in a healthcare or multi-disciplinary team environment. What you'll get in return Belfast- based in Royal Victoria Hospital Full-time role- night shift rota £17.22 per hour Full time role with immediate start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Michael Page
Finance Administrator (Gyle)
Michael Page Edinburgh, Midlothian
Our client is looking for a Finance and Administration Officer Client Details A leader in their field Description To lead on key financial processes-including payroll, sales ledger management and statutory reporting-while providing advanced administrative and office support. The postholder acts as a member of the Corporate Services team, ensuring robust financial control, smooth office operations and cross-cover for critical tasks. 2. Key Duties & Responsibilities 2.1 Finance 1. Sales Ledger Management Raise and process sales invoices, including statutory levy income. Record bank receipts and income from assurance schemes, resolving discrepancies with external bodies (e.g. FIA). Operate credit-control procedures, escalating overdue accounts and customer disputes. 2. Payroll Complete monthly payroll, ensuring accuracy of salaries, pension and statutory deductions. Maintain confidential payroll records and address staff pay queries promptly. Ensure PAYE, National Insurance and pension deadlines are met. 3. Financial Accounting & Compliance Prepare and submit VAT returns. Post journals for accruals, prepayments and corrections. Perform monthly bank reconciliations and daily inter-account transfers. Maintain the fixed-asset register. Produce monthly and ad-hoc financial reports for senior management. Support internal and external audit processes, providing schedules and evidence. 4. Procurement & PO System Oversight Monitor compliance with the procurement policy. Oversee the Purchase Order processes on Business Central , train staff, and review expenditure reports. 2.2 Administration & Office Support 1. Provide high-level administrative assistance-proof-reading, formatting documents, drafting surveys and reports. 2. Coordinate IT onboarding for new starters and act as day-to-day liaison with external IT contractors. 3. Support the Head of Corporate Services with project administration and data collation. 4. Deliver reception and office cover when required, ensuring seamless front-of-house service. 5. Drive continual improvement of office systems and processes. 3. Profile A candidate with excellent finance and administrative skills Ideally - AAT, HNC/HND or equivalent finance qualification Job Offer This is a permanent, full-time role (35 hours per week, Monday to Friday), based in our office on the outskirts of Edinburgh. We offer hybrid working, with flexibility and a supportive, values-driven culture. Salary / benefits Band 2 30,551 per annum, including 25 days' annual leave (plus 11 public holidays) and a generous 10% employer pension contribution.
Oct 07, 2025
Full time
Our client is looking for a Finance and Administration Officer Client Details A leader in their field Description To lead on key financial processes-including payroll, sales ledger management and statutory reporting-while providing advanced administrative and office support. The postholder acts as a member of the Corporate Services team, ensuring robust financial control, smooth office operations and cross-cover for critical tasks. 2. Key Duties & Responsibilities 2.1 Finance 1. Sales Ledger Management Raise and process sales invoices, including statutory levy income. Record bank receipts and income from assurance schemes, resolving discrepancies with external bodies (e.g. FIA). Operate credit-control procedures, escalating overdue accounts and customer disputes. 2. Payroll Complete monthly payroll, ensuring accuracy of salaries, pension and statutory deductions. Maintain confidential payroll records and address staff pay queries promptly. Ensure PAYE, National Insurance and pension deadlines are met. 3. Financial Accounting & Compliance Prepare and submit VAT returns. Post journals for accruals, prepayments and corrections. Perform monthly bank reconciliations and daily inter-account transfers. Maintain the fixed-asset register. Produce monthly and ad-hoc financial reports for senior management. Support internal and external audit processes, providing schedules and evidence. 4. Procurement & PO System Oversight Monitor compliance with the procurement policy. Oversee the Purchase Order processes on Business Central , train staff, and review expenditure reports. 2.2 Administration & Office Support 1. Provide high-level administrative assistance-proof-reading, formatting documents, drafting surveys and reports. 2. Coordinate IT onboarding for new starters and act as day-to-day liaison with external IT contractors. 3. Support the Head of Corporate Services with project administration and data collation. 4. Deliver reception and office cover when required, ensuring seamless front-of-house service. 5. Drive continual improvement of office systems and processes. 3. Profile A candidate with excellent finance and administrative skills Ideally - AAT, HNC/HND or equivalent finance qualification Job Offer This is a permanent, full-time role (35 hours per week, Monday to Friday), based in our office on the outskirts of Edinburgh. We offer hybrid working, with flexibility and a supportive, values-driven culture. Salary / benefits Band 2 30,551 per annum, including 25 days' annual leave (plus 11 public holidays) and a generous 10% employer pension contribution.
Hays
Higher Clerical Officer
Hays
Higher Clerical Officer, Belfast, £12.31 per hour, Your new company A Large Public Sector/Healthcare Organisation are recruiting for a Band 3 Higher Clerical Officer. To be successful in this role you must have a minimum of 6 months experience within a hospital admin role. It would also be highly desirable if you had experience/training with Epic/Encompass Your new role The post holder will support the physiology and medical team within Respiratory/Sleep Investigations in the provision of an administrative service to consultant(s) and teams.Main Duties / Responsibilities For all of the following areas the post holder will; Undertake any secretarial tasks appropriate to the band as required.To act as a point of contact for all forms of communication between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies.Effectively deal with telephone calls from patients, relatives, hospital staff and General Practitioners and other individuals or organizations, taking messages, ensuring follow-up and resolving any problems as appropriate to band.Assist in the co-ordination of arrangements and documentation to ensure patients receive treatment at the right time, with the test results made available to Consultants and Clinical team when necessary.Participate in meetings and take appropriate action in line with service provision as appropriate to band.Record and process all referrals on the appropriate IT system and undertake checks in line with service protocols and procedures.Open and prioritise all incoming mail and action accordingly.Ensure all medical case notes are appropriately maintained in accordance with Trust Policies and Procedures.Obtain patient's case notes and x-rays as necessary.Register new patients and create a new set of patient notes as required.Register patients on the waiting list or arrange their admission, as appropriate.Collect and collate statistical information.Participate in the development of local policies and procedures as appropriate.Maintain and record information in relation to statutory procedures and notify the appropriate Authority.When necessary deal with fast track referrals to ensure timely appointments are made.Assist patients and their carers by arranging translation/interpretation facilities.Provide secretarial cover appropriate to the band as and when necessary to ensure an efficient secretarial service is maintained in the absence of colleagues.Arrange patient transport as and when required as per local arrangement.The post holder will be working in a changing environment. He/she will be expected to adapt to change and undertake other duties within the band of the post as required.The execution of other duties (appropriate to the band) which may be assigned from time to time. What you'll need to succeed 4 GCSEs Grade C or above, to include English Language or equivalent qualifications, and 2 years' Secretarial/clerical experience .ORNVQ Level 2 in Administration and 2 year's secretarial experience/ clerical experience .OR3 year's secretarial / clerical experience and GCSE Grade C or above in English Language or equivalent qualification. at least one year must be within a Health and Social Care setting •Ability to work as part of a team and on own initiative.•Good interpersonal and organisational skills.•Previous experience compiling and producing clear and accurate documents, reports and letters.•Ability to develop good working relationships with officers of various grade and professions.•Ability to work to tight timescales whilst meeting targets.•Knowledge of Microsoft Office, including Word, Access & Power Point. What you'll get in return £12.31 per hourStart date 9th September 37.5 hours per weekBelfast What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 04, 2025
Seasonal
Higher Clerical Officer, Belfast, £12.31 per hour, Your new company A Large Public Sector/Healthcare Organisation are recruiting for a Band 3 Higher Clerical Officer. To be successful in this role you must have a minimum of 6 months experience within a hospital admin role. It would also be highly desirable if you had experience/training with Epic/Encompass Your new role The post holder will support the physiology and medical team within Respiratory/Sleep Investigations in the provision of an administrative service to consultant(s) and teams.Main Duties / Responsibilities For all of the following areas the post holder will; Undertake any secretarial tasks appropriate to the band as required.To act as a point of contact for all forms of communication between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies.Effectively deal with telephone calls from patients, relatives, hospital staff and General Practitioners and other individuals or organizations, taking messages, ensuring follow-up and resolving any problems as appropriate to band.Assist in the co-ordination of arrangements and documentation to ensure patients receive treatment at the right time, with the test results made available to Consultants and Clinical team when necessary.Participate in meetings and take appropriate action in line with service provision as appropriate to band.Record and process all referrals on the appropriate IT system and undertake checks in line with service protocols and procedures.Open and prioritise all incoming mail and action accordingly.Ensure all medical case notes are appropriately maintained in accordance with Trust Policies and Procedures.Obtain patient's case notes and x-rays as necessary.Register new patients and create a new set of patient notes as required.Register patients on the waiting list or arrange their admission, as appropriate.Collect and collate statistical information.Participate in the development of local policies and procedures as appropriate.Maintain and record information in relation to statutory procedures and notify the appropriate Authority.When necessary deal with fast track referrals to ensure timely appointments are made.Assist patients and their carers by arranging translation/interpretation facilities.Provide secretarial cover appropriate to the band as and when necessary to ensure an efficient secretarial service is maintained in the absence of colleagues.Arrange patient transport as and when required as per local arrangement.The post holder will be working in a changing environment. He/she will be expected to adapt to change and undertake other duties within the band of the post as required.The execution of other duties (appropriate to the band) which may be assigned from time to time. What you'll need to succeed 4 GCSEs Grade C or above, to include English Language or equivalent qualifications, and 2 years' Secretarial/clerical experience .ORNVQ Level 2 in Administration and 2 year's secretarial experience/ clerical experience .OR3 year's secretarial / clerical experience and GCSE Grade C or above in English Language or equivalent qualification. at least one year must be within a Health and Social Care setting •Ability to work as part of a team and on own initiative.•Good interpersonal and organisational skills.•Previous experience compiling and producing clear and accurate documents, reports and letters.•Ability to develop good working relationships with officers of various grade and professions.•Ability to work to tight timescales whilst meeting targets.•Knowledge of Microsoft Office, including Word, Access & Power Point. What you'll get in return £12.31 per hourStart date 9th September 37.5 hours per weekBelfast What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hays
Higher Clerical Officer
Hays
Higher Clerical Officer, Belfast, £12.31 per hour, Your new company A Large Public Sector/Healthcare Organisation are recruiting for a Band 3 Higher Clerical Officer. To be successful in this role you must have a minimum of 6 months experience within a hospital admin role. It would also be highly desirable if you had experience/training with Epic/Encompass Your new role The post holder will support the physiology and medical team within Respiratory/Sleep Investigations in the provision of an administrative service to consultant(s) and teams.Main Duties / Responsibilities For all of the following areas the post holder will; Undertake any secretarial tasks appropriate to the band as required.To act as a point of contact for all forms of communication between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies.Effectively deal with telephone calls from patients, relatives, hospital staff and General Practitioners and other individuals or organizations, taking messages, ensuring follow-up and resolving any problems as appropriate to band.Assist in the co-ordination of arrangements and documentation to ensure patients receive treatment at the right time, with the test results made available to Consultants and Clinical team when necessary.Participate in meetings and take appropriate action in line with service provision as appropriate to band.Record and process all referrals on the appropriate IT system and undertake checks in line with service protocols and procedures.Open and prioritise all incoming mail and action accordingly.Ensure all medical case notes are appropriately maintained in accordance with Trust Policies and Procedures.Obtain patient's case notes and x-rays as necessary.Register new patients and create a new set of patient notes as required.Register patients on the waiting list or arrange their admission, as appropriate.Collect and collate statistical information.Participate in the development of local policies and procedures as appropriate.Maintain and record information in relation to statutory procedures and notify the appropriate Authority.When necessary deal with fast track referrals to ensure timely appointments are made.Assist patients and their carers by arranging translation/interpretation facilities.Provide secretarial cover appropriate to the band as and when necessary to ensure an efficient secretarial service is maintained in the absence of colleagues.Arrange patient transport as and when required as per local arrangement.The post holder will be working in a changing environment. He/she will be expected to adapt to change and undertake other duties within the band of the post as required.The execution of other duties (appropriate to the band) which may be assigned from time to time. What you'll need to succeed 4 GCSEs Grade C or above, to include English Language or equivalent qualifications, and 2 years' Secretarial/clerical experience .ORNVQ Level 2 in Administration and 2 year's secretarial experience/ clerical experience .OR3 year's secretarial / clerical experience and GCSE Grade C or above in English Language or equivalent qualification. at least one year must be within a Health and Social Care setting •Ability to work as part of a team and on own initiative.•Good interpersonal and organisational skills.•Previous experience compiling and producing clear and accurate documents, reports and letters.•Ability to develop good working relationships with officers of various grade and professions.•Ability to work to tight timescales whilst meeting targets.•Knowledge of Microsoft Office, including Word, Access & Power Point. What you'll get in return £12.31 per hourStart date 9th September 37.5 hours per weekBelfast What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Higher Clerical Officer, Belfast, £12.31 per hour, Your new company A Large Public Sector/Healthcare Organisation are recruiting for a Band 3 Higher Clerical Officer. To be successful in this role you must have a minimum of 6 months experience within a hospital admin role. It would also be highly desirable if you had experience/training with Epic/Encompass Your new role The post holder will support the physiology and medical team within Respiratory/Sleep Investigations in the provision of an administrative service to consultant(s) and teams.Main Duties / Responsibilities For all of the following areas the post holder will; Undertake any secretarial tasks appropriate to the band as required.To act as a point of contact for all forms of communication between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies.Effectively deal with telephone calls from patients, relatives, hospital staff and General Practitioners and other individuals or organizations, taking messages, ensuring follow-up and resolving any problems as appropriate to band.Assist in the co-ordination of arrangements and documentation to ensure patients receive treatment at the right time, with the test results made available to Consultants and Clinical team when necessary.Participate in meetings and take appropriate action in line with service provision as appropriate to band.Record and process all referrals on the appropriate IT system and undertake checks in line with service protocols and procedures.Open and prioritise all incoming mail and action accordingly.Ensure all medical case notes are appropriately maintained in accordance with Trust Policies and Procedures.Obtain patient's case notes and x-rays as necessary.Register new patients and create a new set of patient notes as required.Register patients on the waiting list or arrange their admission, as appropriate.Collect and collate statistical information.Participate in the development of local policies and procedures as appropriate.Maintain and record information in relation to statutory procedures and notify the appropriate Authority.When necessary deal with fast track referrals to ensure timely appointments are made.Assist patients and their carers by arranging translation/interpretation facilities.Provide secretarial cover appropriate to the band as and when necessary to ensure an efficient secretarial service is maintained in the absence of colleagues.Arrange patient transport as and when required as per local arrangement.The post holder will be working in a changing environment. He/she will be expected to adapt to change and undertake other duties within the band of the post as required.The execution of other duties (appropriate to the band) which may be assigned from time to time. What you'll need to succeed 4 GCSEs Grade C or above, to include English Language or equivalent qualifications, and 2 years' Secretarial/clerical experience .ORNVQ Level 2 in Administration and 2 year's secretarial experience/ clerical experience .OR3 year's secretarial / clerical experience and GCSE Grade C or above in English Language or equivalent qualification. at least one year must be within a Health and Social Care setting •Ability to work as part of a team and on own initiative.•Good interpersonal and organisational skills.•Previous experience compiling and producing clear and accurate documents, reports and letters.•Ability to develop good working relationships with officers of various grade and professions.•Ability to work to tight timescales whilst meeting targets.•Knowledge of Microsoft Office, including Word, Access & Power Point. What you'll get in return £12.31 per hourStart date 9th September 37.5 hours per weekBelfast What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Brook Street
Administration Officer
Brook Street Swansea, West Glamorgan
Admin Officer - Swansea Crown Court Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis at Swansea Crown Court. Please see the below details of the position and apply direct if you feel this position is of interest and suited to you. Temporary Administrative Officer - Public Sector (HMCTS) Location: Swansea, South Wales Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary ongoing Clearance required: Basic DBS ON SITE ONLY The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs). Problem solving is carried out by reference to lean techniques (e.g., problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Key responsibilities: Administration Preparing papers and/or digital files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date. Assisting court users, supporting listing and rota management, checking files. Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive. To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects. To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles. Processing casework Including standard documentation and information, court orders, claims, fines and fees Resulting courts accurately, interpreting accurately the information needed on a court file To work to workload targets in terms of throughput and accuracy. Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may have to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed Undertaking calculations Produce basic statistical analysis reports and where needed, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate effectively and work with all court staff, Judiciary and internal and external stakeholders. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that
Oct 01, 2025
Full time
Admin Officer - Swansea Crown Court Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis at Swansea Crown Court. Please see the below details of the position and apply direct if you feel this position is of interest and suited to you. Temporary Administrative Officer - Public Sector (HMCTS) Location: Swansea, South Wales Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary ongoing Clearance required: Basic DBS ON SITE ONLY The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs). Problem solving is carried out by reference to lean techniques (e.g., problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Key responsibilities: Administration Preparing papers and/or digital files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date. Assisting court users, supporting listing and rota management, checking files. Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive. To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects. To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles. Processing casework Including standard documentation and information, court orders, claims, fines and fees Resulting courts accurately, interpreting accurately the information needed on a court file To work to workload targets in terms of throughput and accuracy. Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may have to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed Undertaking calculations Produce basic statistical analysis reports and where needed, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate effectively and work with all court staff, Judiciary and internal and external stakeholders. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that
Brook Street
Band 3 Clerical Officer
Brook Street
Join our team at HMP Hydebank as an Administrative Assistant and embark on a rewarding journey where your contributions truly matter!At Brook Street, we are thrilled to offer you an opportunity to support vital healthcare services in a dynamic environment.What We Offer: Salary of £12:31 per hour Work Monday to Friday from 9:00 AM to 5:00 PM Temporary, on going Key Responsibilities: Collaborate with various staff and departments to ensure seamless administrative support. Utilise computer systems to maintain accurate patient information, including data entry and retrieval. Improve clinical capacity by managing waiting lists and scheduling appointments efficiently. Prepare reports, letters, and meeting minutes as required. Qualifications: 4 GCSEs (Grades A-C), including English Language, plus 1 year of experience. Proficiency in Microsoft Word, Excel, and Outlook is essential. A valid driving license and access to a car is necessary. Ready to Apply?If you're excited about this unique opportunity to contribute to healthcare within a prison setting, submit your up-to-date CV via the application link or call Siobhan Hanna at Brook Street for more information. Join us in making a difference! Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Oct 01, 2025
Full time
Join our team at HMP Hydebank as an Administrative Assistant and embark on a rewarding journey where your contributions truly matter!At Brook Street, we are thrilled to offer you an opportunity to support vital healthcare services in a dynamic environment.What We Offer: Salary of £12:31 per hour Work Monday to Friday from 9:00 AM to 5:00 PM Temporary, on going Key Responsibilities: Collaborate with various staff and departments to ensure seamless administrative support. Utilise computer systems to maintain accurate patient information, including data entry and retrieval. Improve clinical capacity by managing waiting lists and scheduling appointments efficiently. Prepare reports, letters, and meeting minutes as required. Qualifications: 4 GCSEs (Grades A-C), including English Language, plus 1 year of experience. Proficiency in Microsoft Word, Excel, and Outlook is essential. A valid driving license and access to a car is necessary. Ready to Apply?If you're excited about this unique opportunity to contribute to healthcare within a prison setting, submit your up-to-date CV via the application link or call Siobhan Hanna at Brook Street for more information. Join us in making a difference! Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Brook Street
Isleworth Crown Court Administrative Officer AO
Brook Street Isleworth, Middlesex
Admin OfficerContract: March 2026Salary: £14.75 Location: Isleworth, London5 day's work settingThis is a temporary contract role until March 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a 6 months duration with a possible extension offering 5 days in office work setting and a London location. (Isleworth) BackgroundGood administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer serviceThe key purpose of the roleAdministrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.Key responsibilitiesAdministration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc.Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S rolesProcessing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracyChecking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues.Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as requiredUndertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possibleCommunicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customersOther dutiesThe post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.Skills & Qualifications5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required.Operational Delivery in HMCTSThis role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts a
Oct 01, 2025
Full time
Admin OfficerContract: March 2026Salary: £14.75 Location: Isleworth, London5 day's work settingThis is a temporary contract role until March 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a 6 months duration with a possible extension offering 5 days in office work setting and a London location. (Isleworth) BackgroundGood administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer serviceThe key purpose of the roleAdministrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.Key responsibilitiesAdministration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc.Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S rolesProcessing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracyChecking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues.Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as requiredUndertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possibleCommunicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customersOther dutiesThe post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.Skills & Qualifications5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required.Operational Delivery in HMCTSThis role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts a
Brook Street
Administrative Officer - Data Enhancement Officer
Brook Street Leeds, Yorkshire
The Valuation Office Agency (VOA) are the public sector's property valuation experts and advisers. They offer access to a whole host of learning and development opportunities to support your career development.The VOA are looking for talented people who are eager to contribute to vital public services and assist them to deliver taxation and benefits support to the government and local authorities. Your skills and experience will enable them to provide an efficient, effective service right at the heart of the public interest.At the heart of the agency, VOA are committed to providing their people with a work environment which is accommodating and accessible to all and which values diversity and inclusion in everything they do. VOA encourage their people to bring their whole selves to work by providing a culture that values different perspectives to help tackle complex problems, promote innovation and deliver stronger decision making in a safe and supportive environment. VOA therefore welcome applicants from a diverse range of backgrounds to join their organisation and enable them to be representative of the communities they serve. Job Details: Location: Leeds - LS1 4AP Start Date: 27th October 2025 End Date: 31st March 2026 Pay Rate: £14.47ph - Weekly Pay Shifts/Hours: 9am-5pm - Monday-Friday - 37 hours per week Training hours: 9am-5pm (Full time in the office for at least the first 2-8 weeks) Job Type: Hybrid - 3 Days in the Office / 2 Days from Home (Once Training is Complete) Parking: There is no on site parking PLEASE NOTE - YOU CANNOT HAVE ANY PRE-BOOKED ANNUAL LEAVE WITHIN THE FIRST 4 WEEKS OF THE ASSIGNMENT Job description: This is a multifunctional role and as an Administrative Officer you will support the Valuation Office Agency to improve its Data by researching domestic property information, investigating and updating domestic property records, including any impact on the property's Council Tax band. Responsibilities: The responsibilities will include, but are not limited to: Investigate and update residential property data in line with agreed operating procedures in a timely and efficient manner. Make and evidence decisions that affect a property's Council Tax band Know when to escalate or seek support from the operational management team. Be flexible to undertake additional responsibilities to support the team to deliver priorities if required. Be able to undertake repetitive work, such as data input and investigation, whilst ensuring information is recorded accurately. Good all-round communication skills - written and verbal All issues and queries should be resolved where possible following department guidelines in a professional, tactful manner. Personal Specification / Essential Criteria: We are looking for people who are: Flexible and dedicated. Good at communicating with different people and listening. Computer literate and possess good keyboard skills. Have a working knowledge of Microsoft Word, Excel and Outlook, including Teams (Training will be provided on other applications you will be working on) Willing to learn Must be able to pass a BASIC DBS check and provide full right to work in the UK Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
The Valuation Office Agency (VOA) are the public sector's property valuation experts and advisers. They offer access to a whole host of learning and development opportunities to support your career development.The VOA are looking for talented people who are eager to contribute to vital public services and assist them to deliver taxation and benefits support to the government and local authorities. Your skills and experience will enable them to provide an efficient, effective service right at the heart of the public interest.At the heart of the agency, VOA are committed to providing their people with a work environment which is accommodating and accessible to all and which values diversity and inclusion in everything they do. VOA encourage their people to bring their whole selves to work by providing a culture that values different perspectives to help tackle complex problems, promote innovation and deliver stronger decision making in a safe and supportive environment. VOA therefore welcome applicants from a diverse range of backgrounds to join their organisation and enable them to be representative of the communities they serve. Job Details: Location: Leeds - LS1 4AP Start Date: 27th October 2025 End Date: 31st March 2026 Pay Rate: £14.47ph - Weekly Pay Shifts/Hours: 9am-5pm - Monday-Friday - 37 hours per week Training hours: 9am-5pm (Full time in the office for at least the first 2-8 weeks) Job Type: Hybrid - 3 Days in the Office / 2 Days from Home (Once Training is Complete) Parking: There is no on site parking PLEASE NOTE - YOU CANNOT HAVE ANY PRE-BOOKED ANNUAL LEAVE WITHIN THE FIRST 4 WEEKS OF THE ASSIGNMENT Job description: This is a multifunctional role and as an Administrative Officer you will support the Valuation Office Agency to improve its Data by researching domestic property information, investigating and updating domestic property records, including any impact on the property's Council Tax band. Responsibilities: The responsibilities will include, but are not limited to: Investigate and update residential property data in line with agreed operating procedures in a timely and efficient manner. Make and evidence decisions that affect a property's Council Tax band Know when to escalate or seek support from the operational management team. Be flexible to undertake additional responsibilities to support the team to deliver priorities if required. Be able to undertake repetitive work, such as data input and investigation, whilst ensuring information is recorded accurately. Good all-round communication skills - written and verbal All issues and queries should be resolved where possible following department guidelines in a professional, tactful manner. Personal Specification / Essential Criteria: We are looking for people who are: Flexible and dedicated. Good at communicating with different people and listening. Computer literate and possess good keyboard skills. Have a working knowledge of Microsoft Word, Excel and Outlook, including Teams (Training will be provided on other applications you will be working on) Willing to learn Must be able to pass a BASIC DBS check and provide full right to work in the UK Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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