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senior housing officer
Adecco
Homelessness Reviews Officer (temp: West London)
Adecco
A fantastic opportunity has emerged for a Homelessness Reviews Officer to join the housing options department at one of Adecco's most improved public sector clients for the next three to six months, paying up to 300 per day (Umbrella) for the right candidate. Our client is based in West London but this role is hybrid working (just 2 days each week in their office) and you will be working 36 hours each week (Monday to Friday). Key elements of the role include: Undertaking complex enquiries to inform the decision making process and to carry out statutory and non-statutory reviews under current legislation particularly S202 of the Housing Act 1996 Part VI & Part VII, as amended, taking into account relevant case law and the Homelessness Codes of Guidance. Responding to threats of judicial review with expediency, preparing counter responses to legal arguments brought under the Rules of Administrative Justice Act. Authorising or refusing continuing discretionary temporary accommodation pending review or appeal, making such decisions in line with the prevailing legislation and case law. Instructing the Council's Legal Department and/or legal contractor in the conduct of litigation. Attending court hearings to represent the Council and to provide assistance to counsel as necessary on behalf of the local authority e.g. on the interpretation of the council and company procedures and policies as well as detailed information on the matter under litigation. Providing guidance to homeless officers on the suitability of accommodation allocated by the Authority including offers made under Part VI and Part VII of the Housing Act 1996 (as amended). Assessing and managing the risks associated with litigation on the basis of the strength of the presenting case, making recommendation to the team manager or head of service regarding possible risks of Judicial Review. Maintaining and applying a detailed knowledge of legislation, statutory guidance and case law and to apply this knowledge in the duties of the post. Preparing and presenting detailed reports to senior managers within the service on the outcome of court hearings and its implications to the local authority. Significant experience and knowledge of court processes relating to judicial review is key for this role. Only applicants who feel they meet the above criteria and can start on short notice (2 weeks' notice maximum) need apply for this role as our client is keen to interview virtually before the end of May 2026.
May 23, 2026
Seasonal
A fantastic opportunity has emerged for a Homelessness Reviews Officer to join the housing options department at one of Adecco's most improved public sector clients for the next three to six months, paying up to 300 per day (Umbrella) for the right candidate. Our client is based in West London but this role is hybrid working (just 2 days each week in their office) and you will be working 36 hours each week (Monday to Friday). Key elements of the role include: Undertaking complex enquiries to inform the decision making process and to carry out statutory and non-statutory reviews under current legislation particularly S202 of the Housing Act 1996 Part VI & Part VII, as amended, taking into account relevant case law and the Homelessness Codes of Guidance. Responding to threats of judicial review with expediency, preparing counter responses to legal arguments brought under the Rules of Administrative Justice Act. Authorising or refusing continuing discretionary temporary accommodation pending review or appeal, making such decisions in line with the prevailing legislation and case law. Instructing the Council's Legal Department and/or legal contractor in the conduct of litigation. Attending court hearings to represent the Council and to provide assistance to counsel as necessary on behalf of the local authority e.g. on the interpretation of the council and company procedures and policies as well as detailed information on the matter under litigation. Providing guidance to homeless officers on the suitability of accommodation allocated by the Authority including offers made under Part VI and Part VII of the Housing Act 1996 (as amended). Assessing and managing the risks associated with litigation on the basis of the strength of the presenting case, making recommendation to the team manager or head of service regarding possible risks of Judicial Review. Maintaining and applying a detailed knowledge of legislation, statutory guidance and case law and to apply this knowledge in the duties of the post. Preparing and presenting detailed reports to senior managers within the service on the outcome of court hearings and its implications to the local authority. Significant experience and knowledge of court processes relating to judicial review is key for this role. Only applicants who feel they meet the above criteria and can start on short notice (2 weeks' notice maximum) need apply for this role as our client is keen to interview virtually before the end of May 2026.
carrington west
Asset Manager
carrington west Croydon, London
Hybrid Working - 3 Days Onsite Interim: Up to £369.64 Umbrella DOE Permanent: Please apply or call for details Contract length: 6 months (review for extension) An established London Borough Council is looking to appoint an experienced Asset Manager to join their housing team on either a permanent or interim basis. This is a strategic leadership role responsible for managing the asset management function and leading a team of 5, driving service delivery, transformation, and long-term housing investment planning. Key Responsibilities Manage and lead the asset management team across a broad range of functions Coordinate the development of the asset management strategy in collaboration with internal stakeholders Lead on resident consultation relating to asset strategy and stock changes Oversee portfolio management including acquisitions and new build asset data Act as lead officer for asset data systems and associated development Ensure Decent Homes reporting and annual returns are completed accurately and on time Lead the rolling stock condition survey programme Oversee the wider housing investment programme Take full responsibility for service transformation and NEC oversight nsure the quality, integrity, and ownership of asset management data Develop asset-related projects and make recommendations regarding housing stock changes Manage deployment of staffing resources to ensure effective service delivery Provide matrix management across specific operational areas where required Oversee the stock condition surveyors Requirements Proven experience in senior asset management within housing Strong leadership experience managing teams Experience overseeing housing investment programmes and stock condition data Knowledge of NEC and service transformation within housing/property services Strong stakeholder engagement and strategic planning capability Additional Information Hybrid working - 3 days onsite required In-person interviews only For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)
May 23, 2026
Contractor
Hybrid Working - 3 Days Onsite Interim: Up to £369.64 Umbrella DOE Permanent: Please apply or call for details Contract length: 6 months (review for extension) An established London Borough Council is looking to appoint an experienced Asset Manager to join their housing team on either a permanent or interim basis. This is a strategic leadership role responsible for managing the asset management function and leading a team of 5, driving service delivery, transformation, and long-term housing investment planning. Key Responsibilities Manage and lead the asset management team across a broad range of functions Coordinate the development of the asset management strategy in collaboration with internal stakeholders Lead on resident consultation relating to asset strategy and stock changes Oversee portfolio management including acquisitions and new build asset data Act as lead officer for asset data systems and associated development Ensure Decent Homes reporting and annual returns are completed accurately and on time Lead the rolling stock condition survey programme Oversee the wider housing investment programme Take full responsibility for service transformation and NEC oversight nsure the quality, integrity, and ownership of asset management data Develop asset-related projects and make recommendations regarding housing stock changes Manage deployment of staffing resources to ensure effective service delivery Provide matrix management across specific operational areas where required Oversee the stock condition surveyors Requirements Proven experience in senior asset management within housing Strong leadership experience managing teams Experience overseeing housing investment programmes and stock condition data Knowledge of NEC and service transformation within housing/property services Strong stakeholder engagement and strategic planning capability Additional Information Hybrid working - 3 days onsite required In-person interviews only For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)
Publica Group
Assistant Director - Finance
Publica Group Witney, Oxfordshire
Assistant Director - Finance £99,174 per annum, 37 hours per week 18 months fixed term contract Cirencester/ /Coleford/Witney/ Agile Working We are looking for an exceptional finance professional who will lead our finance and shared service provision for multiple councils and stakeholders, playing a pivotal role in shaping our future at Publica in the run up to Local Government Reorganisation (LGR). You will bring extensive experience and be highly skilled in strategic and transactional finance, and shared service provision incorporating Council Tax, Business Rates and Benefits Administration across councils and third parties, which will complement the strong technical expertise already in place across the organisation, and will be committed to delivering high-quality, value-driven services that leverage the best of both public and commercial environments. You will work directly with senior leaders, elected members and Board-level stakeholders, providing strategic advice and guidance to ensure we have robust governance arrangements, drive innovation, improve performance and shape long-term strategy within a complex and evolving environment. As part of the senior leadership team, you'll be trusted to challenge thinking, bring fresh ideas and shape the future of the finance and shared service provision, as well as representing Publica, its services and operating model in the Local Government Reorganisation (LGR) programmes for both Gloucestershire and Oxfordshire. As we enter this period of significant change in the Public Sector, you will also need to be a leader who can bring people together, create clarity and inspire confidence during this period of transformation and opportunity. This is a rare opportunity to combine strategic influence with hands-on leadership in a role that offers both visibility and genuine career-defining experience. Some of the key areas of responsibility and projects include: • Driving the continued evolution and improvement of our shared services across our partnership • Leading finance systems modernisation, including ERP transformation and automation initiatives • Preparing services and people for the potential impact of LGR, and representing Publica and its operating model in LGR programmes across Gloucestershire and Oxfordshire • Improving service performance, efficiency and customer experience across finance and other transactional services • Providing strategic advice and guidance to the Board, senior leaders, and Council Section 151 Officers • Leading multidisciplinary teams across finance, revenues & benefits, treasury and transactional services • Embedding a culture of innovation, continuous improvement and high performance This role offers a unique combination of strategic influence, operational leadership and transformational impact, providing an outstanding opportunity for an ambitious leader looking to shape the future of public sector services. About you We are looking for a credible, commercially minded and forward-thinking finance leader who can operate confidently within a complex environment and build strong relationships across a wide range of stakeholders. You will bring: • A recognised professional accountancy qualification (CCAB/CIPFA or equivalent) • Significant senior-level finance leadership experience, preferably in the public sector • Experience operating at executive, board or committee level • A strong track record of leading transformation, improvement and change programmes • Excellent stakeholder management and influencing skills • The ability to balance strategic leadership with operational delivery • A collaborative and resilient leadership style • Strong commercial awareness and a focus on outcomes and continuous improvement Special conditions • Ability to travel • BPSS • This post designated as politically restricted in accordance with the Local Government and Housing Act 1989. Politically restricted post holders are restricted from canvassing on behalf of a political party or for a person who is, or seeks to be, a candidate for election to a local authority, the House of Commons, or the European Parliament. For more information about this role please see the Job Description/Person Specification. What can we do for you • Agile working allowing a mix of home and office working • JNC Chief Officer Terms and Conditions, which includes 33 days paid annual leave (pro rata if you are working part time) plus bank holidays • Two volunteering days off a year for you to support a charity of your choice • Health cash plan giving you cash back on health, dental and eye care • Pension scheme with a good employer contribution of up to 7% of your earnings • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues • Cycle to work scheme • Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars • Generous sickness cover above statutory entitlements • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury • Life assurance, currently four times your annual salary To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd Your application will not be considered if you have not provided a supporting statement, in addition to your CV. You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
May 23, 2026
Full time
Assistant Director - Finance £99,174 per annum, 37 hours per week 18 months fixed term contract Cirencester/ /Coleford/Witney/ Agile Working We are looking for an exceptional finance professional who will lead our finance and shared service provision for multiple councils and stakeholders, playing a pivotal role in shaping our future at Publica in the run up to Local Government Reorganisation (LGR). You will bring extensive experience and be highly skilled in strategic and transactional finance, and shared service provision incorporating Council Tax, Business Rates and Benefits Administration across councils and third parties, which will complement the strong technical expertise already in place across the organisation, and will be committed to delivering high-quality, value-driven services that leverage the best of both public and commercial environments. You will work directly with senior leaders, elected members and Board-level stakeholders, providing strategic advice and guidance to ensure we have robust governance arrangements, drive innovation, improve performance and shape long-term strategy within a complex and evolving environment. As part of the senior leadership team, you'll be trusted to challenge thinking, bring fresh ideas and shape the future of the finance and shared service provision, as well as representing Publica, its services and operating model in the Local Government Reorganisation (LGR) programmes for both Gloucestershire and Oxfordshire. As we enter this period of significant change in the Public Sector, you will also need to be a leader who can bring people together, create clarity and inspire confidence during this period of transformation and opportunity. This is a rare opportunity to combine strategic influence with hands-on leadership in a role that offers both visibility and genuine career-defining experience. Some of the key areas of responsibility and projects include: • Driving the continued evolution and improvement of our shared services across our partnership • Leading finance systems modernisation, including ERP transformation and automation initiatives • Preparing services and people for the potential impact of LGR, and representing Publica and its operating model in LGR programmes across Gloucestershire and Oxfordshire • Improving service performance, efficiency and customer experience across finance and other transactional services • Providing strategic advice and guidance to the Board, senior leaders, and Council Section 151 Officers • Leading multidisciplinary teams across finance, revenues & benefits, treasury and transactional services • Embedding a culture of innovation, continuous improvement and high performance This role offers a unique combination of strategic influence, operational leadership and transformational impact, providing an outstanding opportunity for an ambitious leader looking to shape the future of public sector services. About you We are looking for a credible, commercially minded and forward-thinking finance leader who can operate confidently within a complex environment and build strong relationships across a wide range of stakeholders. You will bring: • A recognised professional accountancy qualification (CCAB/CIPFA or equivalent) • Significant senior-level finance leadership experience, preferably in the public sector • Experience operating at executive, board or committee level • A strong track record of leading transformation, improvement and change programmes • Excellent stakeholder management and influencing skills • The ability to balance strategic leadership with operational delivery • A collaborative and resilient leadership style • Strong commercial awareness and a focus on outcomes and continuous improvement Special conditions • Ability to travel • BPSS • This post designated as politically restricted in accordance with the Local Government and Housing Act 1989. Politically restricted post holders are restricted from canvassing on behalf of a political party or for a person who is, or seeks to be, a candidate for election to a local authority, the House of Commons, or the European Parliament. For more information about this role please see the Job Description/Person Specification. What can we do for you • Agile working allowing a mix of home and office working • JNC Chief Officer Terms and Conditions, which includes 33 days paid annual leave (pro rata if you are working part time) plus bank holidays • Two volunteering days off a year for you to support a charity of your choice • Health cash plan giving you cash back on health, dental and eye care • Pension scheme with a good employer contribution of up to 7% of your earnings • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues • Cycle to work scheme • Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars • Generous sickness cover above statutory entitlements • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury • Life assurance, currently four times your annual salary To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd Your application will not be considered if you have not provided a supporting statement, in addition to your CV. You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
carrington west
Assessment And Support Officer
carrington west
We are seeking an organised and customer-focused Assessment and Support Officer to join the Housing Advice Service at a local authority in Cambridgeshire. The successful candidate will assess applications to join the Housing Register under the Choice Based Lettings system, ensuring applications are processed accurately and in accordance with the Council's Lettings Policy. The role involves verifying and updating applications, supporting vulnerable households with assisted bidding, conducting housing register reviews, and providing a broad range of administrative support across the service. Responsibilities also include organising housing panels, maintaining databases and records, processing payments and invoices, and supporting homelessness prevention initiatives. You will need excellent communication, organisational, and IT skills, with the ability to manage competing priorities and provide high-quality customer service. Experience within housing, administration, customer service, or local government would be advantageous. What You Need to Do Now If you are interested in this Housing Service Development Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Service Development Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Transformation, Housing Strategy, Service Improvement and Project Management roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing transformation professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 23, 2026
Contractor
We are seeking an organised and customer-focused Assessment and Support Officer to join the Housing Advice Service at a local authority in Cambridgeshire. The successful candidate will assess applications to join the Housing Register under the Choice Based Lettings system, ensuring applications are processed accurately and in accordance with the Council's Lettings Policy. The role involves verifying and updating applications, supporting vulnerable households with assisted bidding, conducting housing register reviews, and providing a broad range of administrative support across the service. Responsibilities also include organising housing panels, maintaining databases and records, processing payments and invoices, and supporting homelessness prevention initiatives. You will need excellent communication, organisational, and IT skills, with the ability to manage competing priorities and provide high-quality customer service. Experience within housing, administration, customer service, or local government would be advantageous. What You Need to Do Now If you are interested in this Housing Service Development Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Service Development Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Transformation, Housing Strategy, Service Improvement and Project Management roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing transformation professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
TRI Consulting Ltd
Tenant Arrears Officer
TRI Consulting Ltd Camden, London
Large Housing Association requires a Tenant Arrears Officer to oversee the former tenant accounts process; facilitating the process, working with stakeholders to do so. Responsibilities: Maximise the collection of debt left by former tenants and to ensure that this debt and all payments made against it, are transparent and reportable. Ensure effective management of former tenant credits and build relationships with Local Authorities to avoid the risk of Housing Benefit over-payments post account closure. Work alongside the Housing teams to reduce the amount of debt left by exiting tenants. Identifying improvements. Build relationships with Debt Collection Agencies to ensure effective partnership working and cost efficiencies. Improve income recovery through early engagement, tracing tools, legal action and external partners. Reduce debt created at tenancy end by working proactively with Housing teams. Produce high-quality reporting for senior leaders and the Executive Board. Identify risks, gaps and opportunities to strengthen the former tenant arrears process. Skills and experience: Experience of success working in an income collection environment. Experience using housing management and income collection systems. Experience producing reports for a range of stakeholders. Ability to build strong relationships, influence effectively and communicate clearly. Ability to interpret and apply policies and procedures in real operational contexts. Strong analytical skills, including creating and verifying reporting and monitoring tools. Proven ability to design new processes that deliver measurable improvements. 20.06 ph PAYE or 26.51 ph Umbrella
May 23, 2026
Seasonal
Large Housing Association requires a Tenant Arrears Officer to oversee the former tenant accounts process; facilitating the process, working with stakeholders to do so. Responsibilities: Maximise the collection of debt left by former tenants and to ensure that this debt and all payments made against it, are transparent and reportable. Ensure effective management of former tenant credits and build relationships with Local Authorities to avoid the risk of Housing Benefit over-payments post account closure. Work alongside the Housing teams to reduce the amount of debt left by exiting tenants. Identifying improvements. Build relationships with Debt Collection Agencies to ensure effective partnership working and cost efficiencies. Improve income recovery through early engagement, tracing tools, legal action and external partners. Reduce debt created at tenancy end by working proactively with Housing teams. Produce high-quality reporting for senior leaders and the Executive Board. Identify risks, gaps and opportunities to strengthen the former tenant arrears process. Skills and experience: Experience of success working in an income collection environment. Experience using housing management and income collection systems. Experience producing reports for a range of stakeholders. Ability to build strong relationships, influence effectively and communicate clearly. Ability to interpret and apply policies and procedures in real operational contexts. Strong analytical skills, including creating and verifying reporting and monitoring tools. Proven ability to design new processes that deliver measurable improvements. 20.06 ph PAYE or 26.51 ph Umbrella
carrington west
Housing Officer
carrington west Harlow, Essex
We are working with a well-regarded local authority to appoint an experienced Housing Officer to support tenancy management and deliver excellent housing services across a diverse portfolio. This frontline role is key to ensuring residents receive responsive, effective support to help them sustain their tenancies and maintain safe, well-managed homes. This position would suit an experienced housing professional with a strong understanding of tenancy law, property inspections, and resident engagement. You'll be confident managing complex caseloads, resolving tenancy breaches, and working collaboratively with internal and external partners. The Role Carry out tenancy audits, welfare visits, and estate inspections across a defined patch Identify safeguarding concerns and support needs, making referrals where necessary Manage tenancy changes, assignments, successions, and introductory tenancy reviews Investigate and resolve tenancy breaches, including unauthorised occupation and subletting Respond to and manage anti-social behaviour cases, working in partnership with other agencies Support new tenants through tenancy sign-ups and settle-in visits Ensure accurate case management and record-keeping Attend court hearings, case conferences, and panels where required Key Requirements Proven experience in tenancy and estate management within a local authority or housing association Good working knowledge of housing law, ASB casework, and enforcement procedures Ability to manage a diverse and demanding caseload independently Experience working with vulnerable tenants and a commitment to supporting tenancy sustainment Full UK driving licence and access to a vehicle How to Apply If you are interested in this role and meet the criteria above, please send us your application today. For any questions about the vacancy, click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role matches your skills but not the rate, location, or seniority, feel free to send us your CV anyway. We recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're happy in your current role, we welcome calls from housing professionals looking to build their network. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 23, 2026
Contractor
We are working with a well-regarded local authority to appoint an experienced Housing Officer to support tenancy management and deliver excellent housing services across a diverse portfolio. This frontline role is key to ensuring residents receive responsive, effective support to help them sustain their tenancies and maintain safe, well-managed homes. This position would suit an experienced housing professional with a strong understanding of tenancy law, property inspections, and resident engagement. You'll be confident managing complex caseloads, resolving tenancy breaches, and working collaboratively with internal and external partners. The Role Carry out tenancy audits, welfare visits, and estate inspections across a defined patch Identify safeguarding concerns and support needs, making referrals where necessary Manage tenancy changes, assignments, successions, and introductory tenancy reviews Investigate and resolve tenancy breaches, including unauthorised occupation and subletting Respond to and manage anti-social behaviour cases, working in partnership with other agencies Support new tenants through tenancy sign-ups and settle-in visits Ensure accurate case management and record-keeping Attend court hearings, case conferences, and panels where required Key Requirements Proven experience in tenancy and estate management within a local authority or housing association Good working knowledge of housing law, ASB casework, and enforcement procedures Ability to manage a diverse and demanding caseload independently Experience working with vulnerable tenants and a commitment to supporting tenancy sustainment Full UK driving licence and access to a vehicle How to Apply If you are interested in this role and meet the criteria above, please send us your application today. For any questions about the vacancy, click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role matches your skills but not the rate, location, or seniority, feel free to send us your CV anyway. We recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're happy in your current role, we welcome calls from housing professionals looking to build their network. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Connect2Hackney
Group Accountant - Housing and Regerenation
Connect2Hackney Hackney, London
Connect2Hackney , the internal talent team for Hackney Council is looking for a strategic, forward-thinking Group Accountant to provide lead financial support to a critical service division. If you are a qualified or highly experienced finance professional looking for a role that combines technical excellence with impactful civic leadership, we want to hear from you! The Role As a Group Accountant, you will be the lead financial support role for an assigned service division, with a primary focus on management accounting. This is a high-profile PO8 position where you will act as a trusted advisor to senior management, helping to model budgets, identify savings, and shape alternative operational strategies. You will also take on a vital leadership role, managing a small, dedicated team to ensure they remain high-performing, customer-focused, and fit for purpose. Key Responsibilities Lead the Budget Cycle: Oversee the accurate production of the three main pillars of the annual budget cycle-budget setting, budget monitoring, and accounts closing-across both capital and revenue for your division. Provide Strategic Advice: Deliver high-quality, informed financial advice to guide operational decision-making, and confidently challenge budget holders when necessary. People Management: Direct, manage, and develop a Service Accountant and an Accountancy Assistant, overseeing appraisals, 1:1s, and performance management. Financial Modeling & Projects: Work with senior managers to manipulate and model service budgets to identify service savings and provide crucial financial support to major projects and change programmes. Quality Assurance: Guarantee the integrity of all external financial communications, including committee reports, Freedom of Information requests, and statistical returns. Statutory Compliance: Apply relevant financial controls, standing orders, and the scheme of delegation, while upholding the responsibilities of the S151 Officer in day-to-day business. Deputise: Step up to deputise for the Head of Finance when required. Who We Are Looking For We are seeking a proactive collaborator who understands the complexities of working within a political local government environment. You should bring: Qualifications & Experience: Either at least two years of experience as a CCAB qualified accountant , OR five years of accounting experience that clearly demonstrates your management and supervisory capabilities. Local Government Expertise: An in-depth understanding of local government finance and proven experience coordinating the annual budget cycle within a local authority. Exceptional Communication: Strong written and verbal communication skills, with a proven ability to translate complex financial data into clear information for non-financial staff at all levels. Relationship Building: A track record of building positive, trusted working relationships with budget holders, senior management, and external stakeholders. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
May 22, 2026
Seasonal
Connect2Hackney , the internal talent team for Hackney Council is looking for a strategic, forward-thinking Group Accountant to provide lead financial support to a critical service division. If you are a qualified or highly experienced finance professional looking for a role that combines technical excellence with impactful civic leadership, we want to hear from you! The Role As a Group Accountant, you will be the lead financial support role for an assigned service division, with a primary focus on management accounting. This is a high-profile PO8 position where you will act as a trusted advisor to senior management, helping to model budgets, identify savings, and shape alternative operational strategies. You will also take on a vital leadership role, managing a small, dedicated team to ensure they remain high-performing, customer-focused, and fit for purpose. Key Responsibilities Lead the Budget Cycle: Oversee the accurate production of the three main pillars of the annual budget cycle-budget setting, budget monitoring, and accounts closing-across both capital and revenue for your division. Provide Strategic Advice: Deliver high-quality, informed financial advice to guide operational decision-making, and confidently challenge budget holders when necessary. People Management: Direct, manage, and develop a Service Accountant and an Accountancy Assistant, overseeing appraisals, 1:1s, and performance management. Financial Modeling & Projects: Work with senior managers to manipulate and model service budgets to identify service savings and provide crucial financial support to major projects and change programmes. Quality Assurance: Guarantee the integrity of all external financial communications, including committee reports, Freedom of Information requests, and statistical returns. Statutory Compliance: Apply relevant financial controls, standing orders, and the scheme of delegation, while upholding the responsibilities of the S151 Officer in day-to-day business. Deputise: Step up to deputise for the Head of Finance when required. Who We Are Looking For We are seeking a proactive collaborator who understands the complexities of working within a political local government environment. You should bring: Qualifications & Experience: Either at least two years of experience as a CCAB qualified accountant , OR five years of accounting experience that clearly demonstrates your management and supervisory capabilities. Local Government Expertise: An in-depth understanding of local government finance and proven experience coordinating the annual budget cycle within a local authority. Exceptional Communication: Strong written and verbal communication skills, with a proven ability to translate complex financial data into clear information for non-financial staff at all levels. Relationship Building: A track record of building positive, trusted working relationships with budget holders, senior management, and external stakeholders. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Senior Planning Officer
On-Recruitment Framwellgate Moor, County Durham
Role Overview Senior Planning Officer required to work in strategic development team, looking for candidates for a wide range of experience dealing with large scale housing, commercial and or minerals/waste developments. Referral Reward OnRecruit is offering 250 for every successful candidate referral. If you know someone suitable for this role, refer them and receive a reward for each successful placement. How to Apply If you are interested in this opportunity, please apply below and we will be in touch.
May 22, 2026
Contractor
Role Overview Senior Planning Officer required to work in strategic development team, looking for candidates for a wide range of experience dealing with large scale housing, commercial and or minerals/waste developments. Referral Reward OnRecruit is offering 250 for every successful candidate referral. If you know someone suitable for this role, refer them and receive a reward for each successful placement. How to Apply If you are interested in this opportunity, please apply below and we will be in touch.
THE EXTRACARE CHARITABLE TRUST
Chief Executive Officer
THE EXTRACARE CHARITABLE TRUST
Chief Executive Officer ExtraCare Charitable Trust is a distinctive organisation, bringing together housing, development, lifestyle and care to create communities where older people can live well, remain independent and stay connected. Its model is built around quality of life, making a tangible difference to residents' day to day experience. With the current corporate plan coming to an end, alongside the retirement of the Chief Executive, this role will lead the development and delivery of the organisation's next phase of strategy and corporate planning. This will require a focus on financial sustainability and alignment to ExtraCare's purpose and values, alongside oversight of performance, risk and governance, and leadership of the Executive team and wider organisation. Clear direction, consistent delivery and sound judgement will be essential, particularly in balancing longer term ambition with day to day operational performance. Working with the Board and colleagues across the organisation, you will help shape what comes next for ExtraCare, bringing vision and creativity to how direction is defined and translated into delivery. This includes identifying opportunities for growth, partnership and innovation, while maintaining a clear focus on performance, accountability and organisational resilience. This role will suit an experienced Chief Executive or senior leader who is confident operating across both strategy and delivery. You will bring the ability to set clear direction while staying close to operational performance, ensuring that ambition is carried through in practice and reflected in the quality and consistency of services. Alongside this, a clear sense of vision and experience of leading through change and transformation are essential. You will be able to take the organisation forward in a way that builds on its strengths, while providing clarity and confidence around future direction. A genuine connection to ExtraCare's purpose is equally important, with an interest in the communities it serves and in how services are experienced across its villages and schemes shaping your approach and decision making, alongside an appreciation of the difference this work makes to people's day to day lives. Ultimately, this is an opportunity to lead ExtraCare into its next phase, building on what is already strong while shaping a future that continues to make a meaningful difference for residents and communities. Visit to find out more and apply. Or, for a confidential conversation, contact Holly Kennedy () or Clare Connor () at Tile Hill. Closing Date for Applications: Midnight on Wednesday 27th May To apply: To apply, please submit an up-to-date copy of your CV (three sides of A4 maximum), along with a supporting statement (three sides of A4 maximum) detailing your experience, and achievements and addressing the key criteria for the role set out on this site and using examples to demonstrate how you meet the requirements. Documents should be uploaded via our website, please include and upload the below information in two documents only. If you experience any issues whilst applying, please contact Applications should include: Full contact details; Names, positions, organisations and contact details for two referees (we will ask your permission before contacting referees); Details of your notice period Notification of any dates when you are not available for an interview At Tile Hill, we are committed to inclusion and accessibility. We champion and support all individuals to ensure everyone feels valued, listened to and motivated to get the very best out of each recruitment process and that processes are designed to meet the needs of individuals. If you have any specific requests and would like a confidential discussion with the Tile Hill team, then please email
May 22, 2026
Full time
Chief Executive Officer ExtraCare Charitable Trust is a distinctive organisation, bringing together housing, development, lifestyle and care to create communities where older people can live well, remain independent and stay connected. Its model is built around quality of life, making a tangible difference to residents' day to day experience. With the current corporate plan coming to an end, alongside the retirement of the Chief Executive, this role will lead the development and delivery of the organisation's next phase of strategy and corporate planning. This will require a focus on financial sustainability and alignment to ExtraCare's purpose and values, alongside oversight of performance, risk and governance, and leadership of the Executive team and wider organisation. Clear direction, consistent delivery and sound judgement will be essential, particularly in balancing longer term ambition with day to day operational performance. Working with the Board and colleagues across the organisation, you will help shape what comes next for ExtraCare, bringing vision and creativity to how direction is defined and translated into delivery. This includes identifying opportunities for growth, partnership and innovation, while maintaining a clear focus on performance, accountability and organisational resilience. This role will suit an experienced Chief Executive or senior leader who is confident operating across both strategy and delivery. You will bring the ability to set clear direction while staying close to operational performance, ensuring that ambition is carried through in practice and reflected in the quality and consistency of services. Alongside this, a clear sense of vision and experience of leading through change and transformation are essential. You will be able to take the organisation forward in a way that builds on its strengths, while providing clarity and confidence around future direction. A genuine connection to ExtraCare's purpose is equally important, with an interest in the communities it serves and in how services are experienced across its villages and schemes shaping your approach and decision making, alongside an appreciation of the difference this work makes to people's day to day lives. Ultimately, this is an opportunity to lead ExtraCare into its next phase, building on what is already strong while shaping a future that continues to make a meaningful difference for residents and communities. Visit to find out more and apply. Or, for a confidential conversation, contact Holly Kennedy () or Clare Connor () at Tile Hill. Closing Date for Applications: Midnight on Wednesday 27th May To apply: To apply, please submit an up-to-date copy of your CV (three sides of A4 maximum), along with a supporting statement (three sides of A4 maximum) detailing your experience, and achievements and addressing the key criteria for the role set out on this site and using examples to demonstrate how you meet the requirements. Documents should be uploaded via our website, please include and upload the below information in two documents only. If you experience any issues whilst applying, please contact Applications should include: Full contact details; Names, positions, organisations and contact details for two referees (we will ask your permission before contacting referees); Details of your notice period Notification of any dates when you are not available for an interview At Tile Hill, we are committed to inclusion and accessibility. We champion and support all individuals to ensure everyone feels valued, listened to and motivated to get the very best out of each recruitment process and that processes are designed to meet the needs of individuals. If you have any specific requests and would like a confidential discussion with the Tile Hill team, then please email
carrington west
Principal Planning Policy Officer
carrington west
Carrington West are assisting their local authority client based in the Southwest of England in the search for a Principal Planning Policy Officer, this will be offered on an initial 6 month contract basis. The Council is focused on delivering the best possible outcomes for its communities and are working towards the Regulation 19 consultation. The role has a number of key lead responsibilities, which includes: Leading on projects, and working with a project team, in the development of plan policies, site allocations and supporting evidence base throughout the preparation of the Plan, including at examination in public and through to adoption. To provide professional support and mentoring to team members and wider specialist colleagues. To support the preparation of any supplementary plan documents, including site-wide masterplans. To lead conversations with elected members, other council officers, statutory consultees, stakeholders and prescribed bodies, local communities and developers as appropriate in the development of plans. This will include participating at Council meetings, Member engagement meetings, and community consultation events. To support the planning policy teams through undertaking monitoring, to include monitoring of housing and employment sites. Full job description available upon request It would be beneficial to hold a Planning Degree or equivalent Planning qualification and full membership of the Royal Town Planning Institute, although this is not mandatory. Carrington West Pay Rate - £50-£60per/hour (Depending on experience) Job Ref - 66799 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
May 22, 2026
Contractor
Carrington West are assisting their local authority client based in the Southwest of England in the search for a Principal Planning Policy Officer, this will be offered on an initial 6 month contract basis. The Council is focused on delivering the best possible outcomes for its communities and are working towards the Regulation 19 consultation. The role has a number of key lead responsibilities, which includes: Leading on projects, and working with a project team, in the development of plan policies, site allocations and supporting evidence base throughout the preparation of the Plan, including at examination in public and through to adoption. To provide professional support and mentoring to team members and wider specialist colleagues. To support the preparation of any supplementary plan documents, including site-wide masterplans. To lead conversations with elected members, other council officers, statutory consultees, stakeholders and prescribed bodies, local communities and developers as appropriate in the development of plans. This will include participating at Council meetings, Member engagement meetings, and community consultation events. To support the planning policy teams through undertaking monitoring, to include monitoring of housing and employment sites. Full job description available upon request It would be beneficial to hold a Planning Degree or equivalent Planning qualification and full membership of the Royal Town Planning Institute, although this is not mandatory. Carrington West Pay Rate - £50-£60per/hour (Depending on experience) Job Ref - 66799 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Hays
Compliance Manager (Big 6)
Hays
A Public Sector organisation is seeking an experienced Compliance Manager (Big Six) Your new company This public sector organisation has a great property team and plans to lead on how compliance of the big six is managed. They are driving the change needed to ensure they are delivering for both business and residents. Your new role Strategic & Operational Compliance LeadershipTake full operational responsibility for statutory property compliance across the Big Six: Building Safety / Fire Safety Gas Safety Electrical Safety Water Hygiene (Legionella) Asbestos Management Lifts & Lifting Equipment Act as the organisation's subject-matter lead on compliance, advising senior leaders on risk, assurance, and mitigation. Governance, Assurance & Risk Ensure robust compliance frameworks, policies, procedures, and controls are in place and operating effectively. Lead internal audits, external audits, and regulator engagement, including preparation for Housing Regulator, Fire Authority, or internal assurance reviews. Maintain accurate, up-to-date compliance dashboards and reporting for: Director-level leadership Cabinet Members / Boards Audit & Risk Committees Contractor & Programme Management Manage and challenge external compliance contractors and consultants to ensure: Statutory works are delivered on time and to standard Data integrity is robust Value for money is achieved Oversee remediation programmes, managing risk-based prioritisation and escalations where compliance failure is identified. Team Leadership Provide leadership to compliance officers and operational leads, embedding consistent standards and accountability. Support capability uplift within the team through guidance, coaching, and clear performance expectations. Building Safety & Emerging Regulation Support the organisation's response to: The Building Safety Act Fire safety reform Evolving housing regulation and consumer standards Ensure clear accountability models are in place for higher-risk buildings (where applicable). What you'll need to succeed Proven experience in a senior compliance role within public-sector housing or property services (local authority or housing association).Demonstrable hands-on responsibility for managing all Big Six compliance areas. Strong working knowledge of: Building Safety legislation Housing regulation and statutory landlord duties Experience dealing with: Auditors Regulators Senior elected members or boards Excellent stakeholder management skills, with the ability to operate at operational and strategic level simultaneously. Comfortable stepping into pressured environments with live compliance challenges. What you'll get in return You will be paid between £400 - £550 per day Umbrella dependant on experience, the contract on offer is a three month rolling contract (with clear opportunities for this to roll on), you will be offered hybrid working of 3 days a week in office or site and 2 days from home. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 22, 2026
Seasonal
A Public Sector organisation is seeking an experienced Compliance Manager (Big Six) Your new company This public sector organisation has a great property team and plans to lead on how compliance of the big six is managed. They are driving the change needed to ensure they are delivering for both business and residents. Your new role Strategic & Operational Compliance LeadershipTake full operational responsibility for statutory property compliance across the Big Six: Building Safety / Fire Safety Gas Safety Electrical Safety Water Hygiene (Legionella) Asbestos Management Lifts & Lifting Equipment Act as the organisation's subject-matter lead on compliance, advising senior leaders on risk, assurance, and mitigation. Governance, Assurance & Risk Ensure robust compliance frameworks, policies, procedures, and controls are in place and operating effectively. Lead internal audits, external audits, and regulator engagement, including preparation for Housing Regulator, Fire Authority, or internal assurance reviews. Maintain accurate, up-to-date compliance dashboards and reporting for: Director-level leadership Cabinet Members / Boards Audit & Risk Committees Contractor & Programme Management Manage and challenge external compliance contractors and consultants to ensure: Statutory works are delivered on time and to standard Data integrity is robust Value for money is achieved Oversee remediation programmes, managing risk-based prioritisation and escalations where compliance failure is identified. Team Leadership Provide leadership to compliance officers and operational leads, embedding consistent standards and accountability. Support capability uplift within the team through guidance, coaching, and clear performance expectations. Building Safety & Emerging Regulation Support the organisation's response to: The Building Safety Act Fire safety reform Evolving housing regulation and consumer standards Ensure clear accountability models are in place for higher-risk buildings (where applicable). What you'll need to succeed Proven experience in a senior compliance role within public-sector housing or property services (local authority or housing association).Demonstrable hands-on responsibility for managing all Big Six compliance areas. Strong working knowledge of: Building Safety legislation Housing regulation and statutory landlord duties Experience dealing with: Auditors Regulators Senior elected members or boards Excellent stakeholder management skills, with the ability to operate at operational and strategic level simultaneously. Comfortable stepping into pressured environments with live compliance challenges. What you'll get in return You will be paid between £400 - £550 per day Umbrella dependant on experience, the contract on offer is a three month rolling contract (with clear opportunities for this to roll on), you will be offered hybrid working of 3 days a week in office or site and 2 days from home. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Guidant Global
Insurance Officer
Guidant Global
1 year Contract, Hybrid working JOB PURPOSE: Liability investigations including travel to and from site meetings and case management of personal injury claims in accordance with the Ministry of Justice Civil Procedures Rules to deliver effective and efficient financial outcomes. This includes determination of legal liability, assessment of damages and communication / negotiation with third party legal representatives utilising the MOJ claims portal. It is acknowledged that as prior experience working in law is not essential for this role, training will provided on claims handling and the areas of law. Initially this will focus on Property/Housing claims and Highways claims with the view to expand knowledge further in due course. We are committed to the development of the Insurance Officer and we would seek to ensure that they have the adequate training and experience to progress to a Senior Insurance Officer (Grade E) through the appraisal process and diversity of claims experience. DESCRIPTION OF DUTIES: Determining if the appropriate legal protocol has been met by solicitors or litigants in person and communication of those findings within the timescales set under the Civil Procedure rules To ensure claims are registered with CRIF and Compensation Recovery Unit (CRU) and that CRU updated upon settlement or closure of the case. Undertake timely investigations to determine acceptance or denial of legal liability in accordance with the timeframes determined by the Civil Procedure Rules and any other Ministry of Justice guidelines. Gather suitable evidential documents to both support effective and efficient claims handling and to enable compliance with the disclosure requirements of the Civil Procedure Rules and any other Ministry of Justice guidelines. Take, prepare and obtain signed witness statements suitable for subsequent disclosure & exchange in accordance with Civil Procedure Rules and any other Ministry of Justice guidelines. Communicate and negotiate effectively and efficiently both in writing and verbally with third party solicitors and other legal representatives both for the settlement of damages and legal costs. Document preparation and personal advocacy at small claims court, infant settlement hearings and higher Courts in person and / or in conjunction with solicitors and barristers as required. Oversee and scrutinise the work of external solicitors and barristers involved in trial preparation. To act at all times within formal authority limits to be set and reviewed by the Tri-Borough Insurance Manager or Tri-Borough Principal Claims Officer. Keep abreast of relevant regulations, legislation and legal case law. To be able to communicate effectively both by telephone and direct contact in order to liaise with officers of the company, members of the public, tenants, outside organisations and company employees so as to give advice and assistance where possible and to negotiate in the settlement of claims Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 22, 2026
Contractor
1 year Contract, Hybrid working JOB PURPOSE: Liability investigations including travel to and from site meetings and case management of personal injury claims in accordance with the Ministry of Justice Civil Procedures Rules to deliver effective and efficient financial outcomes. This includes determination of legal liability, assessment of damages and communication / negotiation with third party legal representatives utilising the MOJ claims portal. It is acknowledged that as prior experience working in law is not essential for this role, training will provided on claims handling and the areas of law. Initially this will focus on Property/Housing claims and Highways claims with the view to expand knowledge further in due course. We are committed to the development of the Insurance Officer and we would seek to ensure that they have the adequate training and experience to progress to a Senior Insurance Officer (Grade E) through the appraisal process and diversity of claims experience. DESCRIPTION OF DUTIES: Determining if the appropriate legal protocol has been met by solicitors or litigants in person and communication of those findings within the timescales set under the Civil Procedure rules To ensure claims are registered with CRIF and Compensation Recovery Unit (CRU) and that CRU updated upon settlement or closure of the case. Undertake timely investigations to determine acceptance or denial of legal liability in accordance with the timeframes determined by the Civil Procedure Rules and any other Ministry of Justice guidelines. Gather suitable evidential documents to both support effective and efficient claims handling and to enable compliance with the disclosure requirements of the Civil Procedure Rules and any other Ministry of Justice guidelines. Take, prepare and obtain signed witness statements suitable for subsequent disclosure & exchange in accordance with Civil Procedure Rules and any other Ministry of Justice guidelines. Communicate and negotiate effectively and efficiently both in writing and verbally with third party solicitors and other legal representatives both for the settlement of damages and legal costs. Document preparation and personal advocacy at small claims court, infant settlement hearings and higher Courts in person and / or in conjunction with solicitors and barristers as required. Oversee and scrutinise the work of external solicitors and barristers involved in trial preparation. To act at all times within formal authority limits to be set and reviewed by the Tri-Borough Insurance Manager or Tri-Borough Principal Claims Officer. Keep abreast of relevant regulations, legislation and legal case law. To be able to communicate effectively both by telephone and direct contact in order to liaise with officers of the company, members of the public, tenants, outside organisations and company employees so as to give advice and assistance where possible and to negotiate in the settlement of claims Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
carrington west
Housing Solutions Officer
carrington west
We are seeking a proactive and customer-focused Housing Solutions Officer to join a North East London local authority, playing a vital role in preventing and relieving homelessness across the borough. You will work directly with residents who are homeless or threatened with homelessness, building trusting and productive relationships that enable you to persuade, influence and support customers to make positive and realistic housing choices. The role involves delivering a comprehensive housing advice service across both the private and public sectors, using a wide range of interventions to prevent homelessness wherever possible. You will assess and investigate homeless approaches and applications in accordance with the Council's statutory duties under Part VII of the Housing Act 1996, relevant case law, and the Homelessness Reduction Act 2017. This includes developing, reviewing and implementing Personalised Housing Plans, actively supporting customers to prevent or relieve homelessness through meaningful interventions. The post holder will work closely with landlords, accommodation providers and partner agencies to sustain tenancies, negotiate extensions of occupation and secure suitable housing solutions. You will also contribute to reducing expenditure on temporary accommodation through informed and cost-effective decision-making. Accurate recording of homelessness data is essential, ensuring high-quality submissions for local analysis and national reporting. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed)
May 22, 2026
Contractor
We are seeking a proactive and customer-focused Housing Solutions Officer to join a North East London local authority, playing a vital role in preventing and relieving homelessness across the borough. You will work directly with residents who are homeless or threatened with homelessness, building trusting and productive relationships that enable you to persuade, influence and support customers to make positive and realistic housing choices. The role involves delivering a comprehensive housing advice service across both the private and public sectors, using a wide range of interventions to prevent homelessness wherever possible. You will assess and investigate homeless approaches and applications in accordance with the Council's statutory duties under Part VII of the Housing Act 1996, relevant case law, and the Homelessness Reduction Act 2017. This includes developing, reviewing and implementing Personalised Housing Plans, actively supporting customers to prevent or relieve homelessness through meaningful interventions. The post holder will work closely with landlords, accommodation providers and partner agencies to sustain tenancies, negotiate extensions of occupation and secure suitable housing solutions. You will also contribute to reducing expenditure on temporary accommodation through informed and cost-effective decision-making. Accurate recording of homelessness data is essential, ensuring high-quality submissions for local analysis and national reporting. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed)
Village Staff Limited
Lettings Officer
Village Staff Limited
DEPARTMENT: HOUSING AND SAFER COMMUNITIES SECTION: ALLOCATIONS AND TEMPORARY ACCOMMODATION SERVICE DESIGNATION OF POST: LETTINGS OFFICER RESPONSIBLE TO: SENIOR LETTINGS OFFICER Purpose of Job: Responsible to the Senior Lettings Officer for the day to day operations in respect of the Choice Based Lettings System, nominations to Housing Associations, Mutual Exchanges and Special Schemes as required. Main Duties: 1. To be responsible for the efficient and sensitive letting and pre letting of both Council and Housing Association properties. 2. To undertake nominations to Special Schemes and Housing Associations, ensuring all nominations procedures are followed 3. To deputise for the Senior Lettings Officer in their absence and supervise Lettings Assistants as appropriate. 4. To preparing reports and undertaking special projects and investigations as required. 5. To responding to correspondence, including Members casework and enquiries from other services, agencies and Senior Managers. 6. To preparing reports for consideration ant the Case Review Panel and administering and monitoring the appeals system. 7. To provide detailed housing advice to the public on the various means that are available to resolve their housing problems. Dealing with and taking action on telephone enquiries and liaising with other departments, authorities and external agencies as required. 8. To supply information and statistics including, details of the rehousing activity in the post holder s area of work. 9. To attend meetings relevant to the post holder s area of work as required. 10. To ensuring that the administrative procedures relating to offer process are efficiently completed. 11. To make good and proper use of the Council s IT systems, entering and retrieving information accurately and appropriately, ensuring that databases and other casework records are correct and up to date.12. To assess housing applications and verify applicants circumstances, with regards to Housing Legislation, Council Policy and Procedures. 13. To use various IT systems to verify applicant details, prior to any offer of accommodation 14. To identify cases that fall outside Council policy that may warrant priority consideration and drawing such cases to the attention of the appropriate Team leader. This will involve participation in the case review process. 15. Assist in the production of information to staff and to the public. 16. To undertake other tasks in any section of the Allocations and Temporary accommodation Service, which are relevant to the postholder s area of work and commensurate with their level of responsibility. 17. To carry out all duties with due regard to the provision of Health and Safety legislation, the Council s Equal Opportunities and Customer Care policies and the New technology Agreement.
May 22, 2026
Seasonal
DEPARTMENT: HOUSING AND SAFER COMMUNITIES SECTION: ALLOCATIONS AND TEMPORARY ACCOMMODATION SERVICE DESIGNATION OF POST: LETTINGS OFFICER RESPONSIBLE TO: SENIOR LETTINGS OFFICER Purpose of Job: Responsible to the Senior Lettings Officer for the day to day operations in respect of the Choice Based Lettings System, nominations to Housing Associations, Mutual Exchanges and Special Schemes as required. Main Duties: 1. To be responsible for the efficient and sensitive letting and pre letting of both Council and Housing Association properties. 2. To undertake nominations to Special Schemes and Housing Associations, ensuring all nominations procedures are followed 3. To deputise for the Senior Lettings Officer in their absence and supervise Lettings Assistants as appropriate. 4. To preparing reports and undertaking special projects and investigations as required. 5. To responding to correspondence, including Members casework and enquiries from other services, agencies and Senior Managers. 6. To preparing reports for consideration ant the Case Review Panel and administering and monitoring the appeals system. 7. To provide detailed housing advice to the public on the various means that are available to resolve their housing problems. Dealing with and taking action on telephone enquiries and liaising with other departments, authorities and external agencies as required. 8. To supply information and statistics including, details of the rehousing activity in the post holder s area of work. 9. To attend meetings relevant to the post holder s area of work as required. 10. To ensuring that the administrative procedures relating to offer process are efficiently completed. 11. To make good and proper use of the Council s IT systems, entering and retrieving information accurately and appropriately, ensuring that databases and other casework records are correct and up to date.12. To assess housing applications and verify applicants circumstances, with regards to Housing Legislation, Council Policy and Procedures. 13. To use various IT systems to verify applicant details, prior to any offer of accommodation 14. To identify cases that fall outside Council policy that may warrant priority consideration and drawing such cases to the attention of the appropriate Team leader. This will involve participation in the case review process. 15. Assist in the production of information to staff and to the public. 16. To undertake other tasks in any section of the Allocations and Temporary accommodation Service, which are relevant to the postholder s area of work and commensurate with their level of responsibility. 17. To carry out all duties with due regard to the provision of Health and Safety legislation, the Council s Equal Opportunities and Customer Care policies and the New technology Agreement.
HOMES ENGLAND.
Chief Operating Officer
HOMES ENGLAND. Bristol, Gloucestershire
Interviews will take place week commencing 15th June 2026 Full details of the role can be found in the attached Candidate Brief. As Chief Operating Officer (COO) you will be responsible for providing strategic leadership to Homes England's enabling functions. You will embrace and role model the values and behaviours as a leader and colleague across the Agency more widely. Working closely with our Chief Executive Officer and the rest of the Corporate Leadership Team (CLT), your input will be critical to the success of the Agency's mission and government's housing priorities. As Chief Operating Officer you will provide leadership across people, digital, change, performance, estates, legal, commercial and business services, enabling effective decision making, organisational resilience and value for money, while supporting the Chief Executive and Board. About the role. As Chief Operating Officer you will provide strategic leadership of the Chief Operating Office, aligning individual expert contributions toward a shared vision, and leveraging diverse skills for collective problem-solving. Ensuring high quality, efficient and resilient enabling and corporate services that support delivery of Homes England's mission. You will be a core member of the CLT, contributing to corporate strategy, organisational performance, and long-term sustainability. You will lead organisational planning, performance management and assurance, ensuring robust governance frameworks and operational processes and structures which enable the agency to operate within its Risk Appetite. As COO you will lead the design and delivery of strategic change, ensuring the organisation can deliver on its mission and strategy through optimal alignment of its people, systems and processes. Our COO will oversee financial management, budgeting and financial control of the Directorate and change budgets to ensure public funds are used responsibly and deliver value for money. You will lead the people agenda, including workforce strategy, organisational design, culture, leadership capability and employee engagement. You will provide executive sponsorship for digital, data and systems transformation to improve efficiency, insight and user experience, and minimise cyber and operational risk. As COO you will ensure Homes England meets its statutory, regulatory and assurance obligations, including audit, compliance and transparency requirements. You will maintain strong relationships with sponsor departments, regulators and key partners, representing Homes England with credibility and authority. This role is also key in promoting continuous improvement, innovation and collaboration across corporate services and the wider organisation. About you. As Chief Operating Officer you will be an experienced senior leader with significant experience at executive or board level within a complex organisation. You will be able to demonstrate a strong understanding of corporate services, including performance, people, digital, commercial and governance functions. You will possess a strong understanding of corporate services, including performance, people, digital, commercial and governance functions. Your demonstrable experience of leading largescale complex organisational change and transformation will be key. You will bring a proven ability to operate effectively within public sector governance, assurance and accountability frameworks. This role will require strong financial acumen, with experience overseeing budgets, financial planning and value for money decisions. Success in this role will require excellent interpersonal and influencing skills, with the ability to build trust and credibility with senior stakeholders. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer. As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
May 21, 2026
Full time
Interviews will take place week commencing 15th June 2026 Full details of the role can be found in the attached Candidate Brief. As Chief Operating Officer (COO) you will be responsible for providing strategic leadership to Homes England's enabling functions. You will embrace and role model the values and behaviours as a leader and colleague across the Agency more widely. Working closely with our Chief Executive Officer and the rest of the Corporate Leadership Team (CLT), your input will be critical to the success of the Agency's mission and government's housing priorities. As Chief Operating Officer you will provide leadership across people, digital, change, performance, estates, legal, commercial and business services, enabling effective decision making, organisational resilience and value for money, while supporting the Chief Executive and Board. About the role. As Chief Operating Officer you will provide strategic leadership of the Chief Operating Office, aligning individual expert contributions toward a shared vision, and leveraging diverse skills for collective problem-solving. Ensuring high quality, efficient and resilient enabling and corporate services that support delivery of Homes England's mission. You will be a core member of the CLT, contributing to corporate strategy, organisational performance, and long-term sustainability. You will lead organisational planning, performance management and assurance, ensuring robust governance frameworks and operational processes and structures which enable the agency to operate within its Risk Appetite. As COO you will lead the design and delivery of strategic change, ensuring the organisation can deliver on its mission and strategy through optimal alignment of its people, systems and processes. Our COO will oversee financial management, budgeting and financial control of the Directorate and change budgets to ensure public funds are used responsibly and deliver value for money. You will lead the people agenda, including workforce strategy, organisational design, culture, leadership capability and employee engagement. You will provide executive sponsorship for digital, data and systems transformation to improve efficiency, insight and user experience, and minimise cyber and operational risk. As COO you will ensure Homes England meets its statutory, regulatory and assurance obligations, including audit, compliance and transparency requirements. You will maintain strong relationships with sponsor departments, regulators and key partners, representing Homes England with credibility and authority. This role is also key in promoting continuous improvement, innovation and collaboration across corporate services and the wider organisation. About you. As Chief Operating Officer you will be an experienced senior leader with significant experience at executive or board level within a complex organisation. You will be able to demonstrate a strong understanding of corporate services, including performance, people, digital, commercial and governance functions. You will possess a strong understanding of corporate services, including performance, people, digital, commercial and governance functions. Your demonstrable experience of leading largescale complex organisational change and transformation will be key. You will bring a proven ability to operate effectively within public sector governance, assurance and accountability frameworks. This role will require strong financial acumen, with experience overseeing budgets, financial planning and value for money decisions. Success in this role will require excellent interpersonal and influencing skills, with the ability to build trust and credibility with senior stakeholders. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer. As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
carrington west
Principal Planning Officer
carrington west
Principal Planning Officer - Development Management Remote / Hybrid (minimum 1 day per month in office) £55-65 p/h (Depending on experience) 37 hours per week Job Ref - 65748 Play a pivotal role in shaping the future of strategic developments by leading the Council's most complex and high-profile planning applications. Influence decision-making, present reports to committees, and provide expert advice on rural planning challenges, including areas without a five-year housing land supply. Key responsibilities: Lead major and complex planning applications Prepare detailed reports for committees Provide expert advice to Members and stakeholders Mentor junior staff and support service improvements Liaise with internal teams and external partners Requirements: MRTPI with relevant degree and post-graduate experience Proven experience in managing major/complex applications Confident presenting to planning committees Experience in rural planning and strategic applications Flexible remote/hybrid working, with minimum 1 day per month in office. Please call Jake Herrington on (phone number removed) for a confidential discussion on this role, or email: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis at all levels of seniority. If this role is not quite right, feel free to get in touch to discuss other opportunities.
May 21, 2026
Contractor
Principal Planning Officer - Development Management Remote / Hybrid (minimum 1 day per month in office) £55-65 p/h (Depending on experience) 37 hours per week Job Ref - 65748 Play a pivotal role in shaping the future of strategic developments by leading the Council's most complex and high-profile planning applications. Influence decision-making, present reports to committees, and provide expert advice on rural planning challenges, including areas without a five-year housing land supply. Key responsibilities: Lead major and complex planning applications Prepare detailed reports for committees Provide expert advice to Members and stakeholders Mentor junior staff and support service improvements Liaise with internal teams and external partners Requirements: MRTPI with relevant degree and post-graduate experience Proven experience in managing major/complex applications Confident presenting to planning committees Experience in rural planning and strategic applications Flexible remote/hybrid working, with minimum 1 day per month in office. Please call Jake Herrington on (phone number removed) for a confidential discussion on this role, or email: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis at all levels of seniority. If this role is not quite right, feel free to get in touch to discuss other opportunities.
Fix Space Recruitment Ltd
Lettings Officer
Fix Space Recruitment Ltd
Lettings Officer Temporary Contract Job Details Client: The Royal Borough of Greenwich Service Area: Allocations and Temporary Accommodation Service Hours: 35 hours per week Working Hours: Monday to Friday, 09:00 - 17:00 Start Date: 19 May 2026 End Date: 17 November 2026 Location Office Base: The Woolwich Centre Wellington Street Woolwich Greenwich SE18 6HQ Pay PAYE Rate: £18.86 per hour Job Overview The Royal Borough of Greenwich is seeking an experienced Lettings Officer to support the day-to-day operation of the Choice Based Lettings System , nominations to Housing Associations, Mutual Exchanges and Special Schemes. The role will involve managing the letting and pre-letting of both Council and Housing Association properties, ensuring nominations procedures are followed, responding to correspondence and Members' enquiries, preparing reports and supporting the appeals and case review process. The successful candidate will need strong housing allocations / lettings experience, good knowledge of housing legislation and council policy, and the ability to assess housing applications, verify applicant circumstances and use IT systems accurately. Important - Please Read Carefully This role requires direct housing lettings, allocations or choice based lettings experience , ideally within a local authority or social housing environment. You must be confident assessing housing applications, verifying applicant circumstances, using housing IT systems, handling nominations and applying housing legislation, council policy and procedures. Candidates without relevant housing allocations / lettings / choice based lettings experience are unlikely to be considered. Key Responsibilities Manage day-to-day Choice Based Lettings activity Support nominations to Housing Associations and Special Schemes Support Mutual Exchanges where required Let and pre-let Council and Housing Association properties efficiently and sensitively Ensure nominations procedures are followed correctly Deputise for the Senior Lettings Officer when required Supervise Lettings Assistants where appropriate Prepare reports and support special projects or investigations Respond to correspondence, Members' casework and enquiries from services, agencies and senior managers Prepare reports for the Case Review Panel Administer and monitor the appeals system Provide detailed housing advice to the public Respond to telephone enquiries and liaise with internal and external agencies Provide statistics and information on rehousing activity Complete administrative procedures linked to the offer process Use Council IT systems accurately to enter, retrieve and update case information Assess housing applications and verify applicant circumstances Use IT systems to verify applicant details before offers of accommodation Identify cases outside policy that may require priority consideration Essential Experience & Skills Experience in housing lettings, allocations or choice based lettings Experience working with Council or Housing Association property lettings Knowledge of housing legislation, council policy and allocations procedures Experience assessing housing applications and verifying applicant circumstances Experience using housing IT systems and maintaining accurate case records Experience handling nominations to Housing Associations or special schemes Ability to provide clear housing advice to the public Strong written communication skills for correspondence and reports Experience responding to Members' enquiries or complex casework Ability to manage appeals, case reviews or priority consideration cases Strong customer service skills Ability to liaise with internal departments, external agencies and senior managers Good administrative accuracy and attention to detail Additional Information Required documents include CV, Photo ID, Eligibility to Work, Criminal Convictions Declaration, Confidentiality Agreement and 2 references including current. Disclaimer On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto. RQ
May 21, 2026
Full time
Lettings Officer Temporary Contract Job Details Client: The Royal Borough of Greenwich Service Area: Allocations and Temporary Accommodation Service Hours: 35 hours per week Working Hours: Monday to Friday, 09:00 - 17:00 Start Date: 19 May 2026 End Date: 17 November 2026 Location Office Base: The Woolwich Centre Wellington Street Woolwich Greenwich SE18 6HQ Pay PAYE Rate: £18.86 per hour Job Overview The Royal Borough of Greenwich is seeking an experienced Lettings Officer to support the day-to-day operation of the Choice Based Lettings System , nominations to Housing Associations, Mutual Exchanges and Special Schemes. The role will involve managing the letting and pre-letting of both Council and Housing Association properties, ensuring nominations procedures are followed, responding to correspondence and Members' enquiries, preparing reports and supporting the appeals and case review process. The successful candidate will need strong housing allocations / lettings experience, good knowledge of housing legislation and council policy, and the ability to assess housing applications, verify applicant circumstances and use IT systems accurately. Important - Please Read Carefully This role requires direct housing lettings, allocations or choice based lettings experience , ideally within a local authority or social housing environment. You must be confident assessing housing applications, verifying applicant circumstances, using housing IT systems, handling nominations and applying housing legislation, council policy and procedures. Candidates without relevant housing allocations / lettings / choice based lettings experience are unlikely to be considered. Key Responsibilities Manage day-to-day Choice Based Lettings activity Support nominations to Housing Associations and Special Schemes Support Mutual Exchanges where required Let and pre-let Council and Housing Association properties efficiently and sensitively Ensure nominations procedures are followed correctly Deputise for the Senior Lettings Officer when required Supervise Lettings Assistants where appropriate Prepare reports and support special projects or investigations Respond to correspondence, Members' casework and enquiries from services, agencies and senior managers Prepare reports for the Case Review Panel Administer and monitor the appeals system Provide detailed housing advice to the public Respond to telephone enquiries and liaise with internal and external agencies Provide statistics and information on rehousing activity Complete administrative procedures linked to the offer process Use Council IT systems accurately to enter, retrieve and update case information Assess housing applications and verify applicant circumstances Use IT systems to verify applicant details before offers of accommodation Identify cases outside policy that may require priority consideration Essential Experience & Skills Experience in housing lettings, allocations or choice based lettings Experience working with Council or Housing Association property lettings Knowledge of housing legislation, council policy and allocations procedures Experience assessing housing applications and verifying applicant circumstances Experience using housing IT systems and maintaining accurate case records Experience handling nominations to Housing Associations or special schemes Ability to provide clear housing advice to the public Strong written communication skills for correspondence and reports Experience responding to Members' enquiries or complex casework Ability to manage appeals, case reviews or priority consideration cases Strong customer service skills Ability to liaise with internal departments, external agencies and senior managers Good administrative accuracy and attention to detail Additional Information Required documents include CV, Photo ID, Eligibility to Work, Criminal Convictions Declaration, Confidentiality Agreement and 2 references including current. Disclaimer On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto. RQ
carrington west
Housing Service Development Officer
carrington west
We are currently looking for an experienced Housing Service Development Officer to support the delivery of transformation and service improvement projects across a busy Housing Directorate. This Housing Service Development Officer role will focus on reviewing business processes, delivering service redesign projects and implementing operational improvements across housing services. The successful candidate will support housing transformation initiatives, project delivery and service improvements across operational and frontline housing functions. This Housing Service Development Officer position would suit someone with previous experience within housing transformation, service improvement, project management or housing strategy environments. The Role - Leading housing service improvement and transformation projects. - Reviewing existing business processes and identifying operational improvements. - Supporting implementation of change programmes across housing services. - Coordinating multiple projects and monitoring delivery against objectives and deadlines. - Managing project risks, issues and dependencies. - Producing process maps, reports, briefing papers and project documentation. - Supporting governance meetings, workshops and consultation sessions. - Working closely with housing teams, business intelligence, finance, HR and procurement. - Analysing performance data to support service redesign and operational improvements. - Supporting the implementation of new procedures and working practices across housing teams. Key Requirements - Previous experience within housing transformation, service improvement, project management or housing strategy. - Experience reviewing business processes and delivering operational improvements. - Knowledge of project management methodologies and transformation frameworks. - Experience producing process maps, reports and project documentation. - Experience managing multiple projects within housing services. - Experience analysing performance data and supporting service redesign initiatives. - Understanding of organisational change within housing services. What You Need to Do Now If you are interested in this Housing Service Development Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Service Development Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Transformation, Housing Strategy, Service Improvement and Project Management roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing transformation professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 21, 2026
Contractor
We are currently looking for an experienced Housing Service Development Officer to support the delivery of transformation and service improvement projects across a busy Housing Directorate. This Housing Service Development Officer role will focus on reviewing business processes, delivering service redesign projects and implementing operational improvements across housing services. The successful candidate will support housing transformation initiatives, project delivery and service improvements across operational and frontline housing functions. This Housing Service Development Officer position would suit someone with previous experience within housing transformation, service improvement, project management or housing strategy environments. The Role - Leading housing service improvement and transformation projects. - Reviewing existing business processes and identifying operational improvements. - Supporting implementation of change programmes across housing services. - Coordinating multiple projects and monitoring delivery against objectives and deadlines. - Managing project risks, issues and dependencies. - Producing process maps, reports, briefing papers and project documentation. - Supporting governance meetings, workshops and consultation sessions. - Working closely with housing teams, business intelligence, finance, HR and procurement. - Analysing performance data to support service redesign and operational improvements. - Supporting the implementation of new procedures and working practices across housing teams. Key Requirements - Previous experience within housing transformation, service improvement, project management or housing strategy. - Experience reviewing business processes and delivering operational improvements. - Knowledge of project management methodologies and transformation frameworks. - Experience producing process maps, reports and project documentation. - Experience managing multiple projects within housing services. - Experience analysing performance data and supporting service redesign initiatives. - Understanding of organisational change within housing services. What You Need to Do Now If you are interested in this Housing Service Development Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Service Development Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Transformation, Housing Strategy, Service Improvement and Project Management roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing transformation professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
carrington west
Contract and Compliance Officer
carrington west
Looking for your next contract within housing compliance and temporary accommodation? A North East London Local Authority is seeking an experienced Contract and Compliance Officer to join their busy housing team and help ensure vulnerable residents are placed in safe, compliant accommodation. This is a fantastic opportunity to work in a fast-paced local authority environment where your expertise in property inspections, compliance, and contract management will have a direct impact on service quality and resident wellbeing. You'll be responsible for managing a range of procurement and compliance-related duties, including carrying out pre- and post-inspections on temporary accommodation properties. Working closely with suppliers, landlords, and internal stakeholders, you will ensure all properties meet the Council's obligations under WREN and Supplier Agreements while maintaining high housing standards across the borough. We are looking for candidates with previous experience in housing, temporary accommodation, property compliance, or contract management, alongside excellent communication and organisational skills. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this
May 21, 2026
Contractor
Looking for your next contract within housing compliance and temporary accommodation? A North East London Local Authority is seeking an experienced Contract and Compliance Officer to join their busy housing team and help ensure vulnerable residents are placed in safe, compliant accommodation. This is a fantastic opportunity to work in a fast-paced local authority environment where your expertise in property inspections, compliance, and contract management will have a direct impact on service quality and resident wellbeing. You'll be responsible for managing a range of procurement and compliance-related duties, including carrying out pre- and post-inspections on temporary accommodation properties. Working closely with suppliers, landlords, and internal stakeholders, you will ensure all properties meet the Council's obligations under WREN and Supplier Agreements while maintaining high housing standards across the borough. We are looking for candidates with previous experience in housing, temporary accommodation, property compliance, or contract management, alongside excellent communication and organisational skills. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this
Reed Specialist Recruitment
Resident Liaison Officer
Reed Specialist Recruitment Camberley, Surrey
Resident Liaison Officer (Construction Projects) Location: Surrey Hours: Monday to Friday, 8:00am - 5:00pm Contract: Permanent (full-time, site-based) We are working with a reputable construction company delivering large-scale building projects who are looking to appoint a Resident Liaison Officer to join their team on a permanent basis. This is a fully site-based role due to the nature of the work, so applicants must be able to commute to site daily (car driver preferred). Salary is paying up to 35,000 + package (depending on experience) The Role You will play a key role in supporting on-site project teams while acting as a central point of contact for residents and stakeholders. The position requires strong organisation, communication, and coordination skills to ensure projects run smoothly and residents are kept informed throughout. Key Responsibilities Maintain accurate project records, communication logs, and documentation systems Draft clear and professional correspondence to residents and stakeholders Prepare and distribute bulk communications regarding surveys, appointments, and scheduled works Manage incoming calls and arrange appointments efficiently Engage directly with residents to understand and manage individual needs and expectations Organise and schedule property surveys and access appointments Track and manage appointments, ensuring compliance with site access and security procedures Record, monitor, and report on issues raised by residents, ensuring timely resolution Work collaboratively with site teams to resolve issues and suggest improvements Ensure all processes are carried out in line with health and safety regulations Escalate complex or unresolved matters to senior team members where appropriate Accurately update internal systems with deliveries and ensure supporting documentation is shared with relevant teams Record weekly stock data following site audits and submit to head office Monitor internal task alerts and follow up to ensure actions are completed on time Carry out right-to-work checks for subcontractors in line with compliance requirements Maintain and update site identification records for operatives Collect and track resident satisfaction feedback Work with the project team to review feedback and improve overall service delivery Skills & Experience Strong written and verbal communication skills Previous experience in a customer-facing or liaison role, ideally within construction, housing, or property environments Ability to manage expectations and handle queries in a professional and calm manner Highly organised with strong attention to detail Able to prioritise workload effectively in a fast-paced environment Confident working on-site alongside operational teams Full UK driving licence and access to a vehicle preferred Proficient in Microsoft Office (Word, Excel, Outlook) Experience using document management or project systems (e.g. SharePoint or similar platforms)
May 20, 2026
Full time
Resident Liaison Officer (Construction Projects) Location: Surrey Hours: Monday to Friday, 8:00am - 5:00pm Contract: Permanent (full-time, site-based) We are working with a reputable construction company delivering large-scale building projects who are looking to appoint a Resident Liaison Officer to join their team on a permanent basis. This is a fully site-based role due to the nature of the work, so applicants must be able to commute to site daily (car driver preferred). Salary is paying up to 35,000 + package (depending on experience) The Role You will play a key role in supporting on-site project teams while acting as a central point of contact for residents and stakeholders. The position requires strong organisation, communication, and coordination skills to ensure projects run smoothly and residents are kept informed throughout. Key Responsibilities Maintain accurate project records, communication logs, and documentation systems Draft clear and professional correspondence to residents and stakeholders Prepare and distribute bulk communications regarding surveys, appointments, and scheduled works Manage incoming calls and arrange appointments efficiently Engage directly with residents to understand and manage individual needs and expectations Organise and schedule property surveys and access appointments Track and manage appointments, ensuring compliance with site access and security procedures Record, monitor, and report on issues raised by residents, ensuring timely resolution Work collaboratively with site teams to resolve issues and suggest improvements Ensure all processes are carried out in line with health and safety regulations Escalate complex or unresolved matters to senior team members where appropriate Accurately update internal systems with deliveries and ensure supporting documentation is shared with relevant teams Record weekly stock data following site audits and submit to head office Monitor internal task alerts and follow up to ensure actions are completed on time Carry out right-to-work checks for subcontractors in line with compliance requirements Maintain and update site identification records for operatives Collect and track resident satisfaction feedback Work with the project team to review feedback and improve overall service delivery Skills & Experience Strong written and verbal communication skills Previous experience in a customer-facing or liaison role, ideally within construction, housing, or property environments Ability to manage expectations and handle queries in a professional and calm manner Highly organised with strong attention to detail Able to prioritise workload effectively in a fast-paced environment Confident working on-site alongside operational teams Full UK driving licence and access to a vehicle preferred Proficient in Microsoft Office (Word, Excel, Outlook) Experience using document management or project systems (e.g. SharePoint or similar platforms)

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