Job Title: MDA Security Operations (SecOps) Engineer Clearance: DV required Location: PTP/Hybrid About the Role We are seeking a hand-on Security Operations (SecOps) Engineer to secure and operate a MoD-hosted private cloud environment and its associated services. You will play a key role in active defence of live services, combining security, vulnerability management, platform hardening, and operational security assurance. You will work across infrastructure, platform and data layers to ensure systems are secure, compliant and resilient within a highly governed environment. Key Responsibilities Monitor and respond to security events, alerts and incidents across cloud, platform, and application layers. Execute vulnerability scanning, patch assurance and configuration compliance checks. Maintain security tooling such as SIEM, EDR, vulnerability scanners, and cloud-native controls. Support ISO 27001 control operation and evidence collection. Ensure compliance with MoD security standards including JSP 440 and SbD requirements. Support internal/external audit, accreditation and remediation activities. Maintain secure configurations, firewall rules, access control policies, and logging standards. Provide security assurance during change, deployment and release activities. Support improvement of SecOps processes, SOPs and monitoring automation. Essential Skills Experience operating within a Security Operations or SecOps function Hands-on experience with SIEM (e.g. ELK), EDR and vulnerability tooling Experience securing Linux and Windows environments Understanding of ISO 27001 and secure configuration principles Experience supporting cloud or virtualised platforms (e.g. VMware) Ability to investigate and respond to security incidents Strong understanding of operational security within governed environments Eligible for DV clearance Desirable Experience in MOD or classified environments Automation experience (Ansible, Terraform, scripting) Experience with Nessus/Tenable or similar tools Familiarity with JSP 440/441/453 and NCSC guidance Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 23, 2026
Contractor
Job Title: MDA Security Operations (SecOps) Engineer Clearance: DV required Location: PTP/Hybrid About the Role We are seeking a hand-on Security Operations (SecOps) Engineer to secure and operate a MoD-hosted private cloud environment and its associated services. You will play a key role in active defence of live services, combining security, vulnerability management, platform hardening, and operational security assurance. You will work across infrastructure, platform and data layers to ensure systems are secure, compliant and resilient within a highly governed environment. Key Responsibilities Monitor and respond to security events, alerts and incidents across cloud, platform, and application layers. Execute vulnerability scanning, patch assurance and configuration compliance checks. Maintain security tooling such as SIEM, EDR, vulnerability scanners, and cloud-native controls. Support ISO 27001 control operation and evidence collection. Ensure compliance with MoD security standards including JSP 440 and SbD requirements. Support internal/external audit, accreditation and remediation activities. Maintain secure configurations, firewall rules, access control policies, and logging standards. Provide security assurance during change, deployment and release activities. Support improvement of SecOps processes, SOPs and monitoring automation. Essential Skills Experience operating within a Security Operations or SecOps function Hands-on experience with SIEM (e.g. ELK), EDR and vulnerability tooling Experience securing Linux and Windows environments Understanding of ISO 27001 and secure configuration principles Experience supporting cloud or virtualised platforms (e.g. VMware) Ability to investigate and respond to security incidents Strong understanding of operational security within governed environments Eligible for DV clearance Desirable Experience in MOD or classified environments Automation experience (Ansible, Terraform, scripting) Experience with Nessus/Tenable or similar tools Familiarity with JSP 440/441/453 and NCSC guidance Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Position: 2nd Line Engineer Location: Abingdon Salary: 37k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. They were also ranked as the Technology Company to Work For in the UK, reflecting culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 2 team are tasked with supporting, investigating, and resolving our MSP client's IT-related systems and making sure all issues are dealt with in a timely fashion. Key Responsibilities Being the first point of contact for all incoming support calls, emails, and sessions - when necessary Being an escalation point for all escalations coming from apprentice, and Tier 1 engineers Ensuring all forms of support call are logged in the system and the client is kept updated Manage incidents and request tickets ensuring established SLAs are met Providing support to our clients Help the Tier 2 Manager with continued business improvements Provide support to the apprentice, and Tier 1 engineers Manage/Maintain all escalations from the apprentice, and Tier 1 engineers Communicate daily to clients with open tickets Managing the client's expectations with ongoing tickets Ensure all client related problems are logged correctly Inform the Tier 2 Manager of any tickets requiring escalations Working with client's 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Ensuring that all role related KPI's are met Logging, managing, and resolving client IT issues Maintain and improve cloud infrastructure Composing Requests for Change Manage all client on/offboarding's, ensuring all tasks are complete Maintain all client documentation ensuring it is relevant Undertake any other reasonable duties as required to meet the needs of the business Person Specification: Minimum: Excellent knowledge in Windows 11 installation and configuration Excellent knowledge with MacOS installation and configuration Excellent knowledge with Microsoft 365 administrative suite - Intune/SharePoint/Teams/Exchange/Entra ID etc Exposure to Email filter technologies - Mimecast/Barracuda/Sophos Email Gateway Exposure to Microsoft Server OS and server roles - 2016/2019/2022/2025 Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc 2+ years' experience working with medium-large businesses Excellent knowledge of user & group management (on-premises/Entra) Excellent knowledge of scripting and RPA automations Ability to learn on your feet Strong communication skills Excellent troubleshooting and problem resolution skills Excellent customer experience Positive attitude to work Strive to continuous improvement Able to work independently under pressure Minimum of 3 years' IT experience in a corporate or services environment Driving license and own transport Ability to obtain DBS certificate Desirable: Sophos Central/XG Firewall Certifications (Engineer or Architect) Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications Apple Certified Support Certifications Comptia A+ Wireless management - Ubiquiti, Meraki, etc Group policy/Intune policy management - deployment or management INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
May 23, 2026
Full time
Position: 2nd Line Engineer Location: Abingdon Salary: 37k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. They were also ranked as the Technology Company to Work For in the UK, reflecting culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 2 team are tasked with supporting, investigating, and resolving our MSP client's IT-related systems and making sure all issues are dealt with in a timely fashion. Key Responsibilities Being the first point of contact for all incoming support calls, emails, and sessions - when necessary Being an escalation point for all escalations coming from apprentice, and Tier 1 engineers Ensuring all forms of support call are logged in the system and the client is kept updated Manage incidents and request tickets ensuring established SLAs are met Providing support to our clients Help the Tier 2 Manager with continued business improvements Provide support to the apprentice, and Tier 1 engineers Manage/Maintain all escalations from the apprentice, and Tier 1 engineers Communicate daily to clients with open tickets Managing the client's expectations with ongoing tickets Ensure all client related problems are logged correctly Inform the Tier 2 Manager of any tickets requiring escalations Working with client's 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Ensuring that all role related KPI's are met Logging, managing, and resolving client IT issues Maintain and improve cloud infrastructure Composing Requests for Change Manage all client on/offboarding's, ensuring all tasks are complete Maintain all client documentation ensuring it is relevant Undertake any other reasonable duties as required to meet the needs of the business Person Specification: Minimum: Excellent knowledge in Windows 11 installation and configuration Excellent knowledge with MacOS installation and configuration Excellent knowledge with Microsoft 365 administrative suite - Intune/SharePoint/Teams/Exchange/Entra ID etc Exposure to Email filter technologies - Mimecast/Barracuda/Sophos Email Gateway Exposure to Microsoft Server OS and server roles - 2016/2019/2022/2025 Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc 2+ years' experience working with medium-large businesses Excellent knowledge of user & group management (on-premises/Entra) Excellent knowledge of scripting and RPA automations Ability to learn on your feet Strong communication skills Excellent troubleshooting and problem resolution skills Excellent customer experience Positive attitude to work Strive to continuous improvement Able to work independently under pressure Minimum of 3 years' IT experience in a corporate or services environment Driving license and own transport Ability to obtain DBS certificate Desirable: Sophos Central/XG Firewall Certifications (Engineer or Architect) Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications Apple Certified Support Certifications Comptia A+ Wireless management - Ubiquiti, Meraki, etc Group policy/Intune policy management - deployment or management INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
MES Implementation Consultant Basildon OR Luton OR Southampton OR Edinburgh - 1 day a week onsite 10-Month contract Paying up to 60p/h (InsideIR35) Defence sector Please note - due to the nature of the work, you will need to hold or be eligible to obtain a high level of UK Security clearance - please only apply if suitable Role Overview: We are seeking a MES Implementation Consultant with hands-on experience in deploying and configuring Siemens MES solutions, particularly in OpCenter. You will play a key role in the implementation and debugging of Siemens-delivered configurations, working closely with both internal teams and Siemens representatives via remote collaboration tools. Key Responsibilities: Lead deployment and configuration of Siemens Opcenter MES on Microsoft Azure, across development, test, and production environments. Collaborate with Siemens via screen-sharing sessions to troubleshoot, debug, and validate configuration deployments. Execute and monitor Windows services and command-line operations to support MES deployment and maintenance. Support integration between Opcenter, Teamcenter Easy Plan, and SAP S/4HANA, ensuring data consistency and process alignment across PLM, MES, and ERP systems. Liaise with external partners during replatforming and transition activities. Provide technical input into test planning and environment readiness. Document deployment processes and contribute to the continuous improvement of MES implementation practices. Required Skillset & Experience Proven experience with Siemens MES toolset, especially Opcenter and Teamcenter. Strong understanding of MES deployment lifecycle and configuration management. Experience integrating MES with PLM and ERP systems, particularly Teamcenter Easy Plan and SAP S/4HANA. Experience deploying and managing MES solutions in Azure Cloud environments. Proficiency in Windows command prompt and service management. Experience in remote collaboration and screen sharing for technical troubleshooting. Ability to work in a fast-paced, multi-vendor environment. Excellent communication and stakeholder engagement skills. Knowledge of QAPS environments and production readiness processes. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
May 23, 2026
Contractor
MES Implementation Consultant Basildon OR Luton OR Southampton OR Edinburgh - 1 day a week onsite 10-Month contract Paying up to 60p/h (InsideIR35) Defence sector Please note - due to the nature of the work, you will need to hold or be eligible to obtain a high level of UK Security clearance - please only apply if suitable Role Overview: We are seeking a MES Implementation Consultant with hands-on experience in deploying and configuring Siemens MES solutions, particularly in OpCenter. You will play a key role in the implementation and debugging of Siemens-delivered configurations, working closely with both internal teams and Siemens representatives via remote collaboration tools. Key Responsibilities: Lead deployment and configuration of Siemens Opcenter MES on Microsoft Azure, across development, test, and production environments. Collaborate with Siemens via screen-sharing sessions to troubleshoot, debug, and validate configuration deployments. Execute and monitor Windows services and command-line operations to support MES deployment and maintenance. Support integration between Opcenter, Teamcenter Easy Plan, and SAP S/4HANA, ensuring data consistency and process alignment across PLM, MES, and ERP systems. Liaise with external partners during replatforming and transition activities. Provide technical input into test planning and environment readiness. Document deployment processes and contribute to the continuous improvement of MES implementation practices. Required Skillset & Experience Proven experience with Siemens MES toolset, especially Opcenter and Teamcenter. Strong understanding of MES deployment lifecycle and configuration management. Experience integrating MES with PLM and ERP systems, particularly Teamcenter Easy Plan and SAP S/4HANA. Experience deploying and managing MES solutions in Azure Cloud environments. Proficiency in Windows command prompt and service management. Experience in remote collaboration and screen sharing for technical troubleshooting. Ability to work in a fast-paced, multi-vendor environment. Excellent communication and stakeholder engagement skills. Knowledge of QAPS environments and production readiness processes. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 23, 2026
Full time
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Elevate Technology Group Ltd
Chesterfield, Derbyshire
Role: IT Support Technician Location: Chesterfield, Derbyshire Salary: 27,000 - 32,000 A growing IT Services business in Chesterfield is looking to add an IT Support Technician to the team, supporting a broad range of customers across both BAU support and project work. This is the kind of environment where you will get exposure to a bit of everything rather than being boxed into password resets all day. The team supports a mix of SMB and mid-sized environments, so the role suits someone who enjoys variety, troubleshooting and building their technical skillset across Microsoft technologies, networking and infrastructure. Responsibilities: Supporting users across Microsoft 365 environments Troubleshooting Windows desktop and server issues Managing users, permissions and policies within Active Directory / Entra ID Supporting networking issues Escalating and working alongside senior engineers on more complex issues Assisting with onboarding projects, migrations and hardware deployments Providing both remote and occasional onsite support where required Technical Skillset: Windows / Microsoft Active Directory, Entra ID Microsoft 365 Exposure to Intune, Azure Backup technologies In return, the business can offer a supportive technical environment, exposure to project work and genuine progression as the team continues to grow.
May 23, 2026
Full time
Role: IT Support Technician Location: Chesterfield, Derbyshire Salary: 27,000 - 32,000 A growing IT Services business in Chesterfield is looking to add an IT Support Technician to the team, supporting a broad range of customers across both BAU support and project work. This is the kind of environment where you will get exposure to a bit of everything rather than being boxed into password resets all day. The team supports a mix of SMB and mid-sized environments, so the role suits someone who enjoys variety, troubleshooting and building their technical skillset across Microsoft technologies, networking and infrastructure. Responsibilities: Supporting users across Microsoft 365 environments Troubleshooting Windows desktop and server issues Managing users, permissions and policies within Active Directory / Entra ID Supporting networking issues Escalating and working alongside senior engineers on more complex issues Assisting with onboarding projects, migrations and hardware deployments Providing both remote and occasional onsite support where required Technical Skillset: Windows / Microsoft Active Directory, Entra ID Microsoft 365 Exposure to Intune, Azure Backup technologies In return, the business can offer a supportive technical environment, exposure to project work and genuine progression as the team continues to grow.
Job Title: 2nd Line Desktop Onsite Engineer Location: Barrow-in-Furness (Full-time onsite, 5 days per week) Salary: 36,000 + Generous Benefits Package Deerfoot Recruitment is delighted to be supporting a leading global IT services provider in the search for two 2nd Line Desktop Onsite Engineers to join their End User Experience team in Barrow-in-Furness. This is an excellent opportunity for experienced desktop support professionals to work within a fast-paced, enterprise environment, supporting high-profile clients and contributing to the delivery of high-quality IT services. The successful candidates will provide 2nd line desktop support, ensuring efficient resolution of technical issues and delivering excellent customer service. You will play a key role in maintaining and improving end-user experience while supporting both business-as-usual activities and project work. Key Responsibilities: Completing assigned tasks within agreed timeframes Supporting internal and external project managers with project-related activities Undertaking NSR tasks to agreed deadlines Delivering exceptional customer service and user support Key Skills & Experience: Strong knowledge of Microsoft Windows (Windows 10/7), including build, configuration, and registry settings Experience with Microsoft Office and Exchange environments (including Outlook and email configuration) SCCM experience (OS and application deployment, troubleshooting, monitoring, reporting) Understanding of IT security principles (BitLocker, NTFS permissions, shared folder security) Familiarity with ITSM tools such as ServiceNow Scripting knowledge (e.g. PowerShell, VBScript, batch files) is advantageous Candidates must hold a valid driving licence and be eligible for Security Clearance (SC). Due to clearance requirements, applicants must be UK nationals or eligible to obtain SC clearance. This role offers the opportunity to join a collaborative and inclusive working environment, with strong prospects for career development and progression. To apply or learn more, please contact Deerfoot Recruitment. 2nd Line Support Engineer / Desktop Support Engineer (Level 2) / IT Support Engineer (2nd Line) / Onsite IT Support Engineer / End User Support Engineer / EUC (End User Computing) Engineer / Workplace Support Engineer / IT Field Engineer / Technical Support Engineer (Level 2) / Desktop Services Engineer / IT Service Desk Engineer (2nd Line) / Infrastructure Support Engineer (Desktop-focused) / Client Support Engineer / End User Experience (EUE) Engineer / Desktop & Deployment Engineer / IT Operations Support Engineer Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
May 23, 2026
Full time
Job Title: 2nd Line Desktop Onsite Engineer Location: Barrow-in-Furness (Full-time onsite, 5 days per week) Salary: 36,000 + Generous Benefits Package Deerfoot Recruitment is delighted to be supporting a leading global IT services provider in the search for two 2nd Line Desktop Onsite Engineers to join their End User Experience team in Barrow-in-Furness. This is an excellent opportunity for experienced desktop support professionals to work within a fast-paced, enterprise environment, supporting high-profile clients and contributing to the delivery of high-quality IT services. The successful candidates will provide 2nd line desktop support, ensuring efficient resolution of technical issues and delivering excellent customer service. You will play a key role in maintaining and improving end-user experience while supporting both business-as-usual activities and project work. Key Responsibilities: Completing assigned tasks within agreed timeframes Supporting internal and external project managers with project-related activities Undertaking NSR tasks to agreed deadlines Delivering exceptional customer service and user support Key Skills & Experience: Strong knowledge of Microsoft Windows (Windows 10/7), including build, configuration, and registry settings Experience with Microsoft Office and Exchange environments (including Outlook and email configuration) SCCM experience (OS and application deployment, troubleshooting, monitoring, reporting) Understanding of IT security principles (BitLocker, NTFS permissions, shared folder security) Familiarity with ITSM tools such as ServiceNow Scripting knowledge (e.g. PowerShell, VBScript, batch files) is advantageous Candidates must hold a valid driving licence and be eligible for Security Clearance (SC). Due to clearance requirements, applicants must be UK nationals or eligible to obtain SC clearance. This role offers the opportunity to join a collaborative and inclusive working environment, with strong prospects for career development and progression. To apply or learn more, please contact Deerfoot Recruitment. 2nd Line Support Engineer / Desktop Support Engineer (Level 2) / IT Support Engineer (2nd Line) / Onsite IT Support Engineer / End User Support Engineer / EUC (End User Computing) Engineer / Workplace Support Engineer / IT Field Engineer / Technical Support Engineer (Level 2) / Desktop Services Engineer / IT Service Desk Engineer (2nd Line) / Infrastructure Support Engineer (Desktop-focused) / Client Support Engineer / End User Experience (EUE) Engineer / Desktop & Deployment Engineer / IT Operations Support Engineer Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Senior Systems Support Engineer About the Company Our client is a global technology organisation delivering innovative solutions across transportation and critical infrastructure sectors. The company focuses on improving customer experiences through advanced technology, operational excellence, and secure digital services. Operating internationally, they are committed to innovation, collaboration, and delivering high-quality solutions to both public and private sector customers. The Role We are seeking a Senior Systems Support Engineer to support the operational delivery and maintenance of enterprise endpoint management and patching solutions across a large-scale corporate IT environment. The successful candidate will be responsible for maintaining endpoint management platforms, delivering software deployments, managing operating system builds, supporting security patching activities, and providing 2nd/3rd line technical support. The role also involves root cause analysis, technical project delivery, and ensuring compliance across end-user environments. Key Responsibilities Ensure the availability and performance of endpoint management and software deployment platforms. Manage and maintain services including: Patch Management OS Provisioning Software Distribution Endpoint Configuration Develop and maintain operational processes relating to system builds, patch creation, software packaging, deployments, reporting, and security controls. Investigate and remediate security vulnerabilities across desktop and server estates within agreed timelines. Support security hardening and compliance activities across front-office platforms and applications. Assist in improving endpoint delivery strategies including: Application deployment Antivirus management Security patching Driver and firmware updates Operating system deployment Manage documentation relating to systems, processes, and operational procedures. Own the full lifecycle of patch deployment activities from testing through to production rollout. Support platform upgrades, migrations, and access control management. Participate in technical projects involving software deployment to bespoke hardware and devices. Escalate issues appropriately and contribute to incident resolution. Support training and knowledge transfer activities following technical changes. Work collaboratively with internal teams, stakeholders, and customers where required. Required Skills & Experience Essential Degree in Computer Science, Engineering, or equivalent commercial experience. Strong experience with enterprise patch management and endpoint management tools such as: Ivanti Endpoint Manager Microsoft SCCM ManageEngine NinjaOne or similar technologies Strong PowerShell scripting experience. Experience deploying and supporting Microsoft operating systems across desktop and server environments. Experience supporting multi-platform infrastructure environments. Proven experience managing patch testing and deployment environments. Strong understanding of Microsoft Windows desktop support. Experience supporting Linux/Unix desktop environments (e.g. Ubuntu). Experience working within ITIL environments including change and release management. Understanding of quality and service management standards such as ISO 9001 / ISO 20000. Strong networking fundamentals including TCP/IP. Experience with Microsoft Active Directory technologies including: DNS DHCP Group Policy WSUS DFS Experience with OS imaging and deployment technologies including PXE and system imaging solutions. Desirable ITIL certification. Microsoft certifications. Experience managing services against strict SLAs. Experience with virtualisation technologies including: VMware Hyper-V Experience with additional scripting or development languages such as: Bash Powershell VB.NET C++ .NET Batch scripting
May 23, 2026
Full time
Senior Systems Support Engineer About the Company Our client is a global technology organisation delivering innovative solutions across transportation and critical infrastructure sectors. The company focuses on improving customer experiences through advanced technology, operational excellence, and secure digital services. Operating internationally, they are committed to innovation, collaboration, and delivering high-quality solutions to both public and private sector customers. The Role We are seeking a Senior Systems Support Engineer to support the operational delivery and maintenance of enterprise endpoint management and patching solutions across a large-scale corporate IT environment. The successful candidate will be responsible for maintaining endpoint management platforms, delivering software deployments, managing operating system builds, supporting security patching activities, and providing 2nd/3rd line technical support. The role also involves root cause analysis, technical project delivery, and ensuring compliance across end-user environments. Key Responsibilities Ensure the availability and performance of endpoint management and software deployment platforms. Manage and maintain services including: Patch Management OS Provisioning Software Distribution Endpoint Configuration Develop and maintain operational processes relating to system builds, patch creation, software packaging, deployments, reporting, and security controls. Investigate and remediate security vulnerabilities across desktop and server estates within agreed timelines. Support security hardening and compliance activities across front-office platforms and applications. Assist in improving endpoint delivery strategies including: Application deployment Antivirus management Security patching Driver and firmware updates Operating system deployment Manage documentation relating to systems, processes, and operational procedures. Own the full lifecycle of patch deployment activities from testing through to production rollout. Support platform upgrades, migrations, and access control management. Participate in technical projects involving software deployment to bespoke hardware and devices. Escalate issues appropriately and contribute to incident resolution. Support training and knowledge transfer activities following technical changes. Work collaboratively with internal teams, stakeholders, and customers where required. Required Skills & Experience Essential Degree in Computer Science, Engineering, or equivalent commercial experience. Strong experience with enterprise patch management and endpoint management tools such as: Ivanti Endpoint Manager Microsoft SCCM ManageEngine NinjaOne or similar technologies Strong PowerShell scripting experience. Experience deploying and supporting Microsoft operating systems across desktop and server environments. Experience supporting multi-platform infrastructure environments. Proven experience managing patch testing and deployment environments. Strong understanding of Microsoft Windows desktop support. Experience supporting Linux/Unix desktop environments (e.g. Ubuntu). Experience working within ITIL environments including change and release management. Understanding of quality and service management standards such as ISO 9001 / ISO 20000. Strong networking fundamentals including TCP/IP. Experience with Microsoft Active Directory technologies including: DNS DHCP Group Policy WSUS DFS Experience with OS imaging and deployment technologies including PXE and system imaging solutions. Desirable ITIL certification. Microsoft certifications. Experience managing services against strict SLAs. Experience with virtualisation technologies including: VMware Hyper-V Experience with additional scripting or development languages such as: Bash Powershell VB.NET C++ .NET Batch scripting
Infrastructure Tester - DV Cleared Rate: 600 a day Inside IR35 Location: Hampshire Working Pattern: Full time on site Clearance: DV Clearance required A global IT Consultancy is looking for DV cleared Infrastructure Testers to join its team bringing digital transformation to a public sector agency. You will leverage your knowledge of integration frameworks to support the continuous integration, deployment, and testing of new features across complex environments. Hands on experience in infrastructure engineering, including the testing, deployment, and maintenance of robust, scalable systems. Direct experience testing and integrating any of the following: Identity and access management (IDAM) systems including role based access control (RBAC) Public key infrastructure (PKI) Server monitoring, audit and patch deployment Key Duties and Responsibilities Running manual tests using the project approved tools. Interpretation of test results and preliminary investigation of failures. Raising defects and monitoring them through to resolution. Develop scripts for sub-systems integration testing (end to end test). Good knowledge of IT infrastructure, including servers, networks, and virtualisation technologies. Good understanding of network protocols, and experience with both Linux and Windows operating systems. Required Competencies Experience of Testing. Experience of Integration and testing of sub-systems. Experience designing and producing manual Tests. Experience of Test Management Tools Linux Desired Competencies Experience of SAFe and agile ways of working Good Problem investigation and analysis skills ISTQB Foundation Certification
May 23, 2026
Contractor
Infrastructure Tester - DV Cleared Rate: 600 a day Inside IR35 Location: Hampshire Working Pattern: Full time on site Clearance: DV Clearance required A global IT Consultancy is looking for DV cleared Infrastructure Testers to join its team bringing digital transformation to a public sector agency. You will leverage your knowledge of integration frameworks to support the continuous integration, deployment, and testing of new features across complex environments. Hands on experience in infrastructure engineering, including the testing, deployment, and maintenance of robust, scalable systems. Direct experience testing and integrating any of the following: Identity and access management (IDAM) systems including role based access control (RBAC) Public key infrastructure (PKI) Server monitoring, audit and patch deployment Key Duties and Responsibilities Running manual tests using the project approved tools. Interpretation of test results and preliminary investigation of failures. Raising defects and monitoring them through to resolution. Develop scripts for sub-systems integration testing (end to end test). Good knowledge of IT infrastructure, including servers, networks, and virtualisation technologies. Good understanding of network protocols, and experience with both Linux and Windows operating systems. Required Competencies Experience of Testing. Experience of Integration and testing of sub-systems. Experience designing and producing manual Tests. Experience of Test Management Tools Linux Desired Competencies Experience of SAFe and agile ways of working Good Problem investigation and analysis skills ISTQB Foundation Certification
Graduate Support Analyst - Southampton/Hybrid - 24-27.5K We are recruiting for a Graduate Support Analyst to join a growing technology business delivering specialist software solutions to external customers. This is an excellent opportunity for a graduate in Computing, Maths, Physics, Engineering, or a related subject to develop a career in IT support and systems administration. Key Responsibilities: Provide 1st-3rd line technical support Troubleshoot and resolve customer issues Support software testing and deployments Maintain system documentation and knowledge base articles Assist with project and implementation activities Skills & Experience: Degree in a technical subject (2:1 or above preferred) Strong analytical and communication skills Good knowledge of Microsoft Office Interest in IT infrastructure, databases, and software support Desirable: SQL Server / SQL queries Windows Server & Active Directory Networking, VPN, IIS, or Citrix exposure Support desk or customer service experience The role offers excellent training, career progression, hybrid working opportunities, and exposure to a wide range of technologies. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
May 22, 2026
Full time
Graduate Support Analyst - Southampton/Hybrid - 24-27.5K We are recruiting for a Graduate Support Analyst to join a growing technology business delivering specialist software solutions to external customers. This is an excellent opportunity for a graduate in Computing, Maths, Physics, Engineering, or a related subject to develop a career in IT support and systems administration. Key Responsibilities: Provide 1st-3rd line technical support Troubleshoot and resolve customer issues Support software testing and deployments Maintain system documentation and knowledge base articles Assist with project and implementation activities Skills & Experience: Degree in a technical subject (2:1 or above preferred) Strong analytical and communication skills Good knowledge of Microsoft Office Interest in IT infrastructure, databases, and software support Desirable: SQL Server / SQL queries Windows Server & Active Directory Networking, VPN, IIS, or Citrix exposure Support desk or customer service experience The role offers excellent training, career progression, hybrid working opportunities, and exposure to a wide range of technologies. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
3rd Line Microsoft Engineer Location: Belgravia, London (5x days onsite per week) Day Rate: 270.00 per day Length: 3 months About the Role We're looking for a highly skilled 3rd Line Microsoft Engineer to join our growing IT & Cloud Services team. This is a hands-on technical role where you'll act as an escalation point for complex issues, drive Microsoft cloud adoption, and help enhance our modern workplace environment. You'll play a key part in supporting, securing, and optimising our Microsoft ecosystem - with a strong focus on Entra ID, Intune, PowerShell, Azure services, and email security (Mimecast). What You'll Be Doing Acting as a senior escalation point for 2nd Line teams and resolving complex Microsoft-related incidents. Administering, managing, and troubleshooting Entra ID (Azure AD) including conditional access, identity protection, authentication and SSO. Creating, deploying, and managing Intune policies, configuration profiles, compliance policies, and application deployments. Developing and maintaining PowerShell scripts to automate tasks and improve service efficiency. Supporting and administering Mimecast including policies, mail flow, security setups, impersonation protection and overall email continuity. Managing Windows 10/11, Microsoft 365, Exchange Online and related cloud services. Participating in project work such as cloud migrations, security uplift programmes, and endpoint modernisation. Ensuring systems follow security best practices and compliance standards. Documenting solutions, creating runbooks, and contributing to continuous improvement. What We're Looking For Strong background in 3rd Line / Senior Support roles Deep knowledge of Microsoft 365, Entra ID, Azure AD, and modern identity/security Hands-on experience building and configuring policies in Microsoft Intune Solid PowerShell scripting skills Experience supporting and configuring Mimecast Strong understanding of Windows client OS, device management, Exchange Online, and cloud security ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
May 22, 2026
Contractor
3rd Line Microsoft Engineer Location: Belgravia, London (5x days onsite per week) Day Rate: 270.00 per day Length: 3 months About the Role We're looking for a highly skilled 3rd Line Microsoft Engineer to join our growing IT & Cloud Services team. This is a hands-on technical role where you'll act as an escalation point for complex issues, drive Microsoft cloud adoption, and help enhance our modern workplace environment. You'll play a key part in supporting, securing, and optimising our Microsoft ecosystem - with a strong focus on Entra ID, Intune, PowerShell, Azure services, and email security (Mimecast). What You'll Be Doing Acting as a senior escalation point for 2nd Line teams and resolving complex Microsoft-related incidents. Administering, managing, and troubleshooting Entra ID (Azure AD) including conditional access, identity protection, authentication and SSO. Creating, deploying, and managing Intune policies, configuration profiles, compliance policies, and application deployments. Developing and maintaining PowerShell scripts to automate tasks and improve service efficiency. Supporting and administering Mimecast including policies, mail flow, security setups, impersonation protection and overall email continuity. Managing Windows 10/11, Microsoft 365, Exchange Online and related cloud services. Participating in project work such as cloud migrations, security uplift programmes, and endpoint modernisation. Ensuring systems follow security best practices and compliance standards. Documenting solutions, creating runbooks, and contributing to continuous improvement. What We're Looking For Strong background in 3rd Line / Senior Support roles Deep knowledge of Microsoft 365, Entra ID, Azure AD, and modern identity/security Hands-on experience building and configuring policies in Microsoft Intune Solid PowerShell scripting skills Experience supporting and configuring Mimecast Strong understanding of Windows client OS, device management, Exchange Online, and cloud security ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
DevOps Systems Engineer A UK-based organisation is seeking an experienced and technically capable DevOps Systems Engineer to join its IT and application support team. This is an excellent opportunity for someone with strong infrastructure, networking, and SQL Server expertise who enjoys solving complex technical problems and supporting business-critical systems. You will play a key role in maintaining and improving server environments, supporting application deployments, troubleshooting production issues, and working closely with development and infrastructure teams to deliver reliable, high-performing systems. This role suits someone who is proactive, hands-on, and comfortable working across infrastructure, databases, networking, and application support. Key Responsibilities Install, configure, and maintain Windows Server environments Administer and support Microsoft SQL Server databases Participate in a 24/7 remote on-call rota following training Troubleshoot infrastructure, networking, database, and application issues Perform application installations, upgrades, and configuration changes Support deployment and implementation of new systems and applications Monitor system performance and proactively resolve incidents Collaborate with developers and third-party vendors to resolve technical issues Manage server builds, patching, maintenance, and environment configuration Support backup, disaster recovery, and business continuity processes Maintain technical documentation, procedures, and configurations Assist with networking issues including DNS, VPNs, firewalls, and connectivity Participate in system testing, releases, and change management activities Skills & Experience Required Strong experience administering Windows Server environments Solid understanding of networking concepts including TCP/IP, DNS, DHCP, VPNs, and firewalls Experience supporting and administering Microsoft SQL Server, including high availability environments Proven troubleshooting and problem-solving skills across infrastructure and applications Experience implementing and configuring business applications Ability to work effectively with development and support teams Experience supporting production and business-critical systems Knowledge of server monitoring, maintenance, and operational best practices Strong communication and documentation skills Desirable Experience VMware or Hyper-V virtualization technologies Exposure to Azure or AWS cloud platforms PowerShell scripting or automation experience IIS, application hosting, or middleware platform experience What We Offer Competitive salary Generous on-call allowance Flexible and hybrid working Supportive and collaborative environment Pension and additional benefits Opportunity to work with modern infrastructure and technologies Interested? Please Click Apply Now! DevOps Systems Engineer
May 22, 2026
Full time
DevOps Systems Engineer A UK-based organisation is seeking an experienced and technically capable DevOps Systems Engineer to join its IT and application support team. This is an excellent opportunity for someone with strong infrastructure, networking, and SQL Server expertise who enjoys solving complex technical problems and supporting business-critical systems. You will play a key role in maintaining and improving server environments, supporting application deployments, troubleshooting production issues, and working closely with development and infrastructure teams to deliver reliable, high-performing systems. This role suits someone who is proactive, hands-on, and comfortable working across infrastructure, databases, networking, and application support. Key Responsibilities Install, configure, and maintain Windows Server environments Administer and support Microsoft SQL Server databases Participate in a 24/7 remote on-call rota following training Troubleshoot infrastructure, networking, database, and application issues Perform application installations, upgrades, and configuration changes Support deployment and implementation of new systems and applications Monitor system performance and proactively resolve incidents Collaborate with developers and third-party vendors to resolve technical issues Manage server builds, patching, maintenance, and environment configuration Support backup, disaster recovery, and business continuity processes Maintain technical documentation, procedures, and configurations Assist with networking issues including DNS, VPNs, firewalls, and connectivity Participate in system testing, releases, and change management activities Skills & Experience Required Strong experience administering Windows Server environments Solid understanding of networking concepts including TCP/IP, DNS, DHCP, VPNs, and firewalls Experience supporting and administering Microsoft SQL Server, including high availability environments Proven troubleshooting and problem-solving skills across infrastructure and applications Experience implementing and configuring business applications Ability to work effectively with development and support teams Experience supporting production and business-critical systems Knowledge of server monitoring, maintenance, and operational best practices Strong communication and documentation skills Desirable Experience VMware or Hyper-V virtualization technologies Exposure to Azure or AWS cloud platforms PowerShell scripting or automation experience IIS, application hosting, or middleware platform experience What We Offer Competitive salary Generous on-call allowance Flexible and hybrid working Supportive and collaborative environment Pension and additional benefits Opportunity to work with modern infrastructure and technologies Interested? Please Click Apply Now! DevOps Systems Engineer
Onsite Engineer Location: Barrow-in-Furness Full-Time 5 Days Onsite Salary: Up to £36,000 We are looking for an experienced Onsite Engineer to join a fast-paced End User Support environment, delivering technical support and project services across a secure enterprise setting. This role is ideal for someone with strong desktop support and workplace engineering experience who enjoys working onsite, resolving technical issues, and delivering excellent customer service within a professional IT environment. Key Responsibilities Complete assigned technical tasks within agreed timeframes Support internal and external project delivery activities Carry out operational and support tasks to SLA targets Provide high-quality onsite support to end users Troubleshoot hardware, software, and operating system issues Assist with desktop builds, deployments, and system configurations Skills & Experience Strong understanding of Microsoft Windows environments (Windows 10/11) Experience supporting Microsoft Office applications SCCM knowledge including OS deployment, application deployment, monitoring, and troubleshooting Understanding of PowerShell, VBScript, or batch scripting beneficial Knowledge of BitLocker, NTFS permissions, and endpoint security Familiarity with Microsoft Outlook, Exchange, and collaboration tools Experience using ITSM tools such as ServiceNow Excellent communication and customer-facing skills Requirements Must be eligible for UK Security Clearance (SC) Applicants should have lived continuously in the UK for the last 5 years Successful candidates will complete standard pre-employment screening including DBS and employment checks What's on Offer Opportunity to work within a secure enterprise IT environment Exposure to large-scale IT support and project work Professional development and training opportunities Supportive and collaborative team culture Long-term onsite opportunity in Barrow-in-Furness If you are a proactive IT support professional looking for your next onsite engineering opportunity, we'd love to hear from you.
May 22, 2026
Full time
Onsite Engineer Location: Barrow-in-Furness Full-Time 5 Days Onsite Salary: Up to £36,000 We are looking for an experienced Onsite Engineer to join a fast-paced End User Support environment, delivering technical support and project services across a secure enterprise setting. This role is ideal for someone with strong desktop support and workplace engineering experience who enjoys working onsite, resolving technical issues, and delivering excellent customer service within a professional IT environment. Key Responsibilities Complete assigned technical tasks within agreed timeframes Support internal and external project delivery activities Carry out operational and support tasks to SLA targets Provide high-quality onsite support to end users Troubleshoot hardware, software, and operating system issues Assist with desktop builds, deployments, and system configurations Skills & Experience Strong understanding of Microsoft Windows environments (Windows 10/11) Experience supporting Microsoft Office applications SCCM knowledge including OS deployment, application deployment, monitoring, and troubleshooting Understanding of PowerShell, VBScript, or batch scripting beneficial Knowledge of BitLocker, NTFS permissions, and endpoint security Familiarity with Microsoft Outlook, Exchange, and collaboration tools Experience using ITSM tools such as ServiceNow Excellent communication and customer-facing skills Requirements Must be eligible for UK Security Clearance (SC) Applicants should have lived continuously in the UK for the last 5 years Successful candidates will complete standard pre-employment screening including DBS and employment checks What's on Offer Opportunity to work within a secure enterprise IT environment Exposure to large-scale IT support and project work Professional development and training opportunities Supportive and collaborative team culture Long-term onsite opportunity in Barrow-in-Furness If you are a proactive IT support professional looking for your next onsite engineering opportunity, we'd love to hear from you.
Collab / Workplace Engineer Location: Barrow-in-Furness Full-Time 5 Days Onsite Salary: Up to £36,000 + pension, healthcare opt, unlimited training budget We're looking for an experienced and customer-focused Onsite Desktop Engineer to join a fast-paced IT support environment supporting high-profile end users and business operations onsite in Barrow-in-Furness. This is an excellent opportunity for someone with strong desktop support experience who enjoys hands-on technical work, troubleshooting, and delivering excellent customer service in a dynamic enterprise environment. Key Responsibilities Complete assigned technical tasks within agreed timeframes Support project delivery alongside internal and external project teams Carry out operational and support activities to SLA targets Deliver exceptional customer support and user experience Diagnose and resolve hardware, software, and operating system issues Support desktop deployments, upgrades, and configurations Skills & Experience Strong knowledge of Microsoft Windows environments (Windows 10/11 preferred) Experience with Microsoft Office and end-user support SCCM experience including OS deployment, application deployment, monitoring, and troubleshooting Understanding of scripting technologies such as PowerShell, VBScript, or batch scripting Knowledge of BitLocker, NTFS permissions, and desktop security practices Familiarity with Microsoft Outlook, Exchange environments, and collaboration tools Experience using ITSM platforms such as ServiceNow Excellent communication and customer service skills Requirements Must be eligible for UK Security Clearance (SC) Sole UK nationality Applicants should have lived continuously in the UK for the last 5 years Successful candidates will undergo standard pre-employment screening including DBS and employment checks What's on Offer Salary up to £36,000 Stable long-term opportunity within a professional IT environment Exposure to enterprise-level technologies and projects Training and development opportunities Collaborative and supportive team culture If you're a proactive Desktop Engineer looking for your next onsite opportunity in Barrow-in-Furness, we'd love to hear from you.
May 22, 2026
Full time
Collab / Workplace Engineer Location: Barrow-in-Furness Full-Time 5 Days Onsite Salary: Up to £36,000 + pension, healthcare opt, unlimited training budget We're looking for an experienced and customer-focused Onsite Desktop Engineer to join a fast-paced IT support environment supporting high-profile end users and business operations onsite in Barrow-in-Furness. This is an excellent opportunity for someone with strong desktop support experience who enjoys hands-on technical work, troubleshooting, and delivering excellent customer service in a dynamic enterprise environment. Key Responsibilities Complete assigned technical tasks within agreed timeframes Support project delivery alongside internal and external project teams Carry out operational and support activities to SLA targets Deliver exceptional customer support and user experience Diagnose and resolve hardware, software, and operating system issues Support desktop deployments, upgrades, and configurations Skills & Experience Strong knowledge of Microsoft Windows environments (Windows 10/11 preferred) Experience with Microsoft Office and end-user support SCCM experience including OS deployment, application deployment, monitoring, and troubleshooting Understanding of scripting technologies such as PowerShell, VBScript, or batch scripting Knowledge of BitLocker, NTFS permissions, and desktop security practices Familiarity with Microsoft Outlook, Exchange environments, and collaboration tools Experience using ITSM platforms such as ServiceNow Excellent communication and customer service skills Requirements Must be eligible for UK Security Clearance (SC) Sole UK nationality Applicants should have lived continuously in the UK for the last 5 years Successful candidates will undergo standard pre-employment screening including DBS and employment checks What's on Offer Salary up to £36,000 Stable long-term opportunity within a professional IT environment Exposure to enterprise-level technologies and projects Training and development opportunities Collaborative and supportive team culture If you're a proactive Desktop Engineer looking for your next onsite opportunity in Barrow-in-Furness, we'd love to hear from you.
Cloud Operations Engineer - Glasgow or Edinburgh - 50K plus Bonus & more Hybrid - 2 days per week in either Central Glasgow/Central Edinburgh, whichever suits you Strong Azure and IaC skills ( Terraform / Ansible / etc. ) required The Opportunity Lorien's longstanding client is looking for a Cloud Operations Engineer who's excited by the challenge of keeping cloud infrastructure running smoothly, securely, and efficiently. You'll join a collaborative team responsible for the deployment, automation, and support of the cloud platforms behind growing SaaS products at the core of a growing and evolving organisation. This is a role for someone who enjoys both the fast pace of operational work and the structure of long-term infrastructure projects - all while working with modern tools in a supportive, people-focused environment. What You'll Be Doing Every day will bring something different. You'll spend time building and automating infrastructure in Microsoft Azure using Terraform and Azure DevOps. You'll also support existing environments, solving technical issues quickly and effectively to keep our platforms reliable for users. Your work won't just be about reacting to problems - you'll also contribute to improving how they deploy, monitor, and manage infrastructure through smart automation and tooling. Collaboration is at the heart of the role, and you'll work closely with engineers, developers, support teams, and external partners. What We're Looking For Strong broad knowledge of Azure, confident working across cloud environments and system administration Must have a good understanding of Terraform / Ansible / simialr IaC offering Confidence with offerings such as Azure DevOps / App Service and Git, and be comfortable managing both Windows and ideally Linux Strong communication skills are essential, as you'll be working with a variety of teams and helping to keep multiple systems running smoothly and securely If you also have experience with PowerShell or Bash, or know your way around Azure SQL or some ITSM/service desk platforms, that's a bonus Why This Role? This is a great opportunity to be part of a tech-forward, growing organisation that genuinely values its people. If you're passionate about cloud infrastructure, automation, and solving real-world problems - and want to grow in a supportive an technologically evolving environment - this could be the perfect next step in your career. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 22, 2026
Full time
Cloud Operations Engineer - Glasgow or Edinburgh - 50K plus Bonus & more Hybrid - 2 days per week in either Central Glasgow/Central Edinburgh, whichever suits you Strong Azure and IaC skills ( Terraform / Ansible / etc. ) required The Opportunity Lorien's longstanding client is looking for a Cloud Operations Engineer who's excited by the challenge of keeping cloud infrastructure running smoothly, securely, and efficiently. You'll join a collaborative team responsible for the deployment, automation, and support of the cloud platforms behind growing SaaS products at the core of a growing and evolving organisation. This is a role for someone who enjoys both the fast pace of operational work and the structure of long-term infrastructure projects - all while working with modern tools in a supportive, people-focused environment. What You'll Be Doing Every day will bring something different. You'll spend time building and automating infrastructure in Microsoft Azure using Terraform and Azure DevOps. You'll also support existing environments, solving technical issues quickly and effectively to keep our platforms reliable for users. Your work won't just be about reacting to problems - you'll also contribute to improving how they deploy, monitor, and manage infrastructure through smart automation and tooling. Collaboration is at the heart of the role, and you'll work closely with engineers, developers, support teams, and external partners. What We're Looking For Strong broad knowledge of Azure, confident working across cloud environments and system administration Must have a good understanding of Terraform / Ansible / simialr IaC offering Confidence with offerings such as Azure DevOps / App Service and Git, and be comfortable managing both Windows and ideally Linux Strong communication skills are essential, as you'll be working with a variety of teams and helping to keep multiple systems running smoothly and securely If you also have experience with PowerShell or Bash, or know your way around Azure SQL or some ITSM/service desk platforms, that's a bonus Why This Role? This is a great opportunity to be part of a tech-forward, growing organisation that genuinely values its people. If you're passionate about cloud infrastructure, automation, and solving real-world problems - and want to grow in a supportive an technologically evolving environment - this could be the perfect next step in your career. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Role: Deskside Support Engineer Job Type: Full Time Job location: Manchester, UK (5 days from office) Mandatory skills: Windows 11, MECM, InTune, O365, ITIL, Problem Management, Service Now, Application deployment, Hardware repair Position Overview: We are seeking a highly skilled and detail-oriented end user computing Engineer to join our team existing DSS team. In this role, you will be part of a DSS team responsible for supporting business users for IT related issues, New Joiner onboarding, Meeting room supports, reimaging machines, application installation, printer support and Win 11 operating systems across our organization. You will have strong knowledge in Windows operating systems, Mac OS, system configuration, and troubleshooting will all play a critical role. Skills Windows 11, MECM, InTune, O365, ITIL, Problem Management, Service Now, Application deployment, Hardware repair Key Responsibilities: 1. Reimaging Machines: Own the reimage laptops/desktops via SCCM using PXE. Maintain spare built machine within the business for user allocation in case of laptop swaps. 2. User Onboarding/Offboarding: Onboard new users and set up new laptop. First time user setup, MFA and updating CMDB with the asset details. 3. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility, driver conflicts. 4. Documentation: Create and maintain detailed documentation around existing processes, standard operating procedures, and best practices for reference and knowledge sharing. 5. InTune: Onboard devices in InTune and provide support. 6. MAC Support: Hands on with Mac support, reimage Mac machines, JAMF 7. Office 365 - Support Office 365 related queries 8. Continuous Improvement: Stay updated with the latest Windows 11 features, and industry trends to identify opportunities for process optimization and enhancement. Qualifications: 1. Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 2. ITIL Certified 3. Proven experience as a deskside/end user computing or similar role, 4. In-depth knowledge of O365, Operating system. Windows 11, Mac OS, JAMF technologies. 5. Strong proficiency in image creation, customization, and application packaging is an added advantage 6. Knowledge of ITSM tools, Service Now 7. Excellent troubleshooting skills with the ability to diagnose and resolve complex issues. 8. Strong communication skills to collaborate effectively with cross-functional teams and stakeholders. 9. Certifications such as Microsoft Certified: Windows 10 or Windows 11, and CompTIA A+ are a plus. 10. Ability to adapt to a dynamic environment 11. Collaborative and inclusive work culture that values innovation and teamwork. Planning & Organisational Skills Essential 1. Must be able to prioritise own work effectively and be able to direct activities of others 2. Adaptability, flexibility and ability to cope with uncertainty Communication & Relationship Skills Essential 1. Works well within a team 2. Must be able to provide and receive complex, sensitive or contentious information 3. Significant experience of working in an IT customer support environment, and providing a high level of customer service
May 22, 2026
Full time
Role: Deskside Support Engineer Job Type: Full Time Job location: Manchester, UK (5 days from office) Mandatory skills: Windows 11, MECM, InTune, O365, ITIL, Problem Management, Service Now, Application deployment, Hardware repair Position Overview: We are seeking a highly skilled and detail-oriented end user computing Engineer to join our team existing DSS team. In this role, you will be part of a DSS team responsible for supporting business users for IT related issues, New Joiner onboarding, Meeting room supports, reimaging machines, application installation, printer support and Win 11 operating systems across our organization. You will have strong knowledge in Windows operating systems, Mac OS, system configuration, and troubleshooting will all play a critical role. Skills Windows 11, MECM, InTune, O365, ITIL, Problem Management, Service Now, Application deployment, Hardware repair Key Responsibilities: 1. Reimaging Machines: Own the reimage laptops/desktops via SCCM using PXE. Maintain spare built machine within the business for user allocation in case of laptop swaps. 2. User Onboarding/Offboarding: Onboard new users and set up new laptop. First time user setup, MFA and updating CMDB with the asset details. 3. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility, driver conflicts. 4. Documentation: Create and maintain detailed documentation around existing processes, standard operating procedures, and best practices for reference and knowledge sharing. 5. InTune: Onboard devices in InTune and provide support. 6. MAC Support: Hands on with Mac support, reimage Mac machines, JAMF 7. Office 365 - Support Office 365 related queries 8. Continuous Improvement: Stay updated with the latest Windows 11 features, and industry trends to identify opportunities for process optimization and enhancement. Qualifications: 1. Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 2. ITIL Certified 3. Proven experience as a deskside/end user computing or similar role, 4. In-depth knowledge of O365, Operating system. Windows 11, Mac OS, JAMF technologies. 5. Strong proficiency in image creation, customization, and application packaging is an added advantage 6. Knowledge of ITSM tools, Service Now 7. Excellent troubleshooting skills with the ability to diagnose and resolve complex issues. 8. Strong communication skills to collaborate effectively with cross-functional teams and stakeholders. 9. Certifications such as Microsoft Certified: Windows 10 or Windows 11, and CompTIA A+ are a plus. 10. Ability to adapt to a dynamic environment 11. Collaborative and inclusive work culture that values innovation and teamwork. Planning & Organisational Skills Essential 1. Must be able to prioritise own work effectively and be able to direct activities of others 2. Adaptability, flexibility and ability to cope with uncertainty Communication & Relationship Skills Essential 1. Works well within a team 2. Must be able to provide and receive complex, sensitive or contentious information 3. Significant experience of working in an IT customer support environment, and providing a high level of customer service
Network & Infrastructure Engineer Location: Birmingham (Central) Office Based: 4 days a week, 1 day working from home Salary: £40,000 - £44,000 Contract: Full-time, Permanent An established and growing Managed Service Provider is looking for a technically strong Network & Infrastructure Engineer to join their technical team, supporting a broad client base across networking, infrastructure, virtualization, and on-prem environments. This role is suited to someone operating above a traditional desktop support level, with strong hands-on experience across enterprise networking, Firewalls, virtualization, Windows infrastructure, and backup technologies. You'll be joining a fast-paced MSP environment supporting a range of client infrastructures, acting as an escalation point for more complex technical issues while assisting with infrastructure improvements, migrations, and project work. Key responsibilities: Supporting and maintaining network infrastructure including HPE Aruba, Cisco, Meraki, Switches, VLANs, VPNs, and Firewalls Troubleshooting routing, switching, wireless, DNS, DHCP, TCP/IP, and connectivity issues across client environments Supporting and maintaining virtual environments (VMware and/or Hyper-V) Managing and supporting Windows Server, Active Directory, Group Policy, and on-prem infrastructure environments Supporting backup and recovery processes using tools such as Veeam Handling escalated infrastructure and network-related incidents within an ITSM platform Performing patching, monitoring, updates, and general infrastructure maintenance Assisting with infrastructure upgrades, migrations, deployments, and improvement project Supporting Firewall configuration and troubleshooting across technologies such as SonicWall, Sophos, WatchGuard, Fortinet, or similar Monitoring infrastructure performance, availability, and security across multiple client environments Creating and maintaining technical documentation and knowledge base articles Working closely with senior engineers, third-party suppliers, and internal stakeholders to maintain service continuity and SLA performance What we're looking for: Network Support, or Infrastructure Engineer role, ideally within an MSP environment Strong hands-on networking experience across switching, routing, wireless, VLANs, VPNs, DNS, and DHCP Experience supporting HPE Aruba, Cisco, and/or Meraki environments Good understanding of Firewall technologies and network security principles Hands-on experience with virtualization technologies (VMware and/or Hyper-V) Experience supporting Windows Server, Active Directory, and Group Policy environments Experience with backup and recovery technologies (Veeam highly desirable) Strong troubleshooting skills across infrastructure, networking, and server environments Experience working within ITIL-aligned support environments and ticketing systems Strong communication skills with both technical and non-technical users Nice to have: Exposure to Azure or hybrid cloud environments Experience with monitoring tools and network performance analysis Understanding of high availability and disaster recovery concepts Relevant certifications (Cisco, Aruba, VMware, Microsoft, Veeam) Previous experience acting as an escalation point or mentoring junior engineers This is a great opportunity to join a growing MSP environment where you'll gain exposure to a wide range of technologies, clients, and infrastructure projects, with clear progression into senior infrastructure or network engineering roles over time. If this looks like the right fit for you, please apply and I'll be in touch as soon as possible.
May 22, 2026
Full time
Network & Infrastructure Engineer Location: Birmingham (Central) Office Based: 4 days a week, 1 day working from home Salary: £40,000 - £44,000 Contract: Full-time, Permanent An established and growing Managed Service Provider is looking for a technically strong Network & Infrastructure Engineer to join their technical team, supporting a broad client base across networking, infrastructure, virtualization, and on-prem environments. This role is suited to someone operating above a traditional desktop support level, with strong hands-on experience across enterprise networking, Firewalls, virtualization, Windows infrastructure, and backup technologies. You'll be joining a fast-paced MSP environment supporting a range of client infrastructures, acting as an escalation point for more complex technical issues while assisting with infrastructure improvements, migrations, and project work. Key responsibilities: Supporting and maintaining network infrastructure including HPE Aruba, Cisco, Meraki, Switches, VLANs, VPNs, and Firewalls Troubleshooting routing, switching, wireless, DNS, DHCP, TCP/IP, and connectivity issues across client environments Supporting and maintaining virtual environments (VMware and/or Hyper-V) Managing and supporting Windows Server, Active Directory, Group Policy, and on-prem infrastructure environments Supporting backup and recovery processes using tools such as Veeam Handling escalated infrastructure and network-related incidents within an ITSM platform Performing patching, monitoring, updates, and general infrastructure maintenance Assisting with infrastructure upgrades, migrations, deployments, and improvement project Supporting Firewall configuration and troubleshooting across technologies such as SonicWall, Sophos, WatchGuard, Fortinet, or similar Monitoring infrastructure performance, availability, and security across multiple client environments Creating and maintaining technical documentation and knowledge base articles Working closely with senior engineers, third-party suppliers, and internal stakeholders to maintain service continuity and SLA performance What we're looking for: Network Support, or Infrastructure Engineer role, ideally within an MSP environment Strong hands-on networking experience across switching, routing, wireless, VLANs, VPNs, DNS, and DHCP Experience supporting HPE Aruba, Cisco, and/or Meraki environments Good understanding of Firewall technologies and network security principles Hands-on experience with virtualization technologies (VMware and/or Hyper-V) Experience supporting Windows Server, Active Directory, and Group Policy environments Experience with backup and recovery technologies (Veeam highly desirable) Strong troubleshooting skills across infrastructure, networking, and server environments Experience working within ITIL-aligned support environments and ticketing systems Strong communication skills with both technical and non-technical users Nice to have: Exposure to Azure or hybrid cloud environments Experience with monitoring tools and network performance analysis Understanding of high availability and disaster recovery concepts Relevant certifications (Cisco, Aruba, VMware, Microsoft, Veeam) Previous experience acting as an escalation point or mentoring junior engineers This is a great opportunity to join a growing MSP environment where you'll gain exposure to a wide range of technologies, clients, and infrastructure projects, with clear progression into senior infrastructure or network engineering roles over time. If this looks like the right fit for you, please apply and I'll be in touch as soon as possible.
IT Deployment Engineer - Windows 11 Refresh Bristol - Onsite Contract Role We are looking for experienced IT Deployment Engineers to support a large-scale Windows 11 laptop refresh project onsite in Bristol. Responsibilities: Deploy and configure new Windows 11 laptops Provide basic user support during device handovers Troubleshoot hardware/software issues during deployment Assist users with setup, login, and connectivity issues Support the onsite Project Manager with rollout activities Essential Skills: Previous experience in IT deployment, deskside, or refresh projects Strong knowledge of Windows 10/11 environments Good customer service and communication skills Ability to work in a fast-paced onsite environment Active SC Clearance is mandatory Additional Information: Full onsite role based in Bristol Immediate/start ASAP preferred Contract opportunity Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
May 22, 2026
Contractor
IT Deployment Engineer - Windows 11 Refresh Bristol - Onsite Contract Role We are looking for experienced IT Deployment Engineers to support a large-scale Windows 11 laptop refresh project onsite in Bristol. Responsibilities: Deploy and configure new Windows 11 laptops Provide basic user support during device handovers Troubleshoot hardware/software issues during deployment Assist users with setup, login, and connectivity issues Support the onsite Project Manager with rollout activities Essential Skills: Previous experience in IT deployment, deskside, or refresh projects Strong knowledge of Windows 10/11 environments Good customer service and communication skills Ability to work in a fast-paced onsite environment Active SC Clearance is mandatory Additional Information: Full onsite role based in Bristol Immediate/start ASAP preferred Contract opportunity Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
May 22, 2026
Full time
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
DevOps & Environment Manager About Synechron: Synechron is a leading digital transformation consulting firm dedicated to delivering innovative technology solutions within banking, financial services, and insurance. We thrive on engineering excellence, collaboration, and a passion for cutting-edge technologies. Job Location: London (Hybrid- 3 days in the office) We are seeking an experienced DevOps & Environment Manager to lead the stability, security, automation, and life cycle management of AWS-based environments supporting mission-critical platforms. This role will own and be accountable for environment standards, AMI refresh cycles, OS and DB patching, risk remediation, and operational readiness across Windows Server and Red Hat Enterprise Linux estates. The successful candidate will bring strong hands-on technical capability, disciplined operational governance, and the leadership skills needed to move teams from reactive support to predictable, risk-led delivery. You will define environment strategy, improve automation, strengthen resilience, and ensure environments are secure, consistent, auditable, and production-ready. Key Responsibilities Environment Strategy & Ownership Define and maintain the environment strategy across AWS-based platforms, including build standards, life cycle management, and operational readiness. Establish standards and governance for environment creation, configuration, refresh, and decommissioning. Drive consistency across DEV, QA, UAT, pre-production, and production environments. Maintain clear visibility of environment health, technical debt, and operational risk. AMI, OS & Database Patching Own and manage AMI refresh cycles across the estate, ensuring security currency, compliance, and controlled rollout. Lead Windows Server and RHEL patching activities across relevant environments. Coordinate database engine patching in partnership with engineering, database, and operations teams. Maintain forward-looking patch calendars aligned to vendor releases, vulnerability management, and internal risk priorities. Ensure patching is tested, communicated, approved, evidenced, and executed with minimal service disruption. Automation & Infrastructure as Code Build and improve environment automation using Infrastructure as Code. Standardise environment provisioning through reusable Terraform and/or CloudFormation modules. Integrate post-deployment validation, smoke tests, and health checks into CI/CD pipelines. Reduce manual effort, configuration drift, and operational toil through automation-first engineering. Monitoring, Alerting & Operational Quality Build and maintain effective monitoring, alerting, and dashboards for environment health and readiness. Improve signal-to-noise ratio by ensuring alerts are actionable, owned, and aligned to SRE principles. Track environment risks, patch status, compliance gaps, and resilience indicators. Support operational readiness reviews for releases, upgrades, and major changes. Risk Remediation & Resilience Proactively identify and remediate security, patching, configuration, and platform risks. Drive resolution of vulnerabilities, compliance findings, and environment-related control gaps. Lead root-cause analysis for environment-related incidents and implement preventative automation. Improve platform resilience, recovery readiness, and repeatability across the estate. Leadership & Collaboration Manage, mentor, and guide DevOps and environment engineers. Set clear expectations, priorities, delivery plans, and accountability. Partner with Engineering, Product, Security, Infrastructure, and Operations teams on release planning, change management, and risk reduction. Act as a trusted technical leader, influencing standards and improving engineering discipline across teams. Core Accountabilities AMI refreshes are current, planned, auditable, and consistently executed. Windows, RHEL, and database patching are governed, tested, evidenced, and controlled. No production patching or major environment change occurs without validated testing, approval, and stakeholder alignment. Environment risks are visible, prioritised, tracked, and reduced over time. Environments are secure, consistent, resilient, and repeatable. Automation is used to prevent recurring manual fixes and reduce operational toil. Technology Stack Cloud: AWS Infrastructure as Code: Terraform, CloudFormation CI/CD: GitHub Actions, Jenkins Containers: Docker, Kubernetes, Amazon EKS Monitoring & Logging: CloudWatch, Prometheus, Grafana, Geneos, ELK/OpenSearch Scripting: Python, Shell/Bash, PowerShell Operating Systems: Windows Server, Red Hat Enterprise Linux Databases: SQL Server, Post Gres and Sybase Experience & Skills We Value Strong hands-on experience managing AWS environments at enterprise scale. Proven experience owning AMI life cycle management, OS patching, and controlled environment refreshes. Strong understanding of Windows Server and RHEL administration in regulated or enterprise environments. Experience with Infrastructure as Code, CI/CD pipelines, and automated validation. Practical experience with monitoring, alerting, logging, and operational dashboards. Strong risk management mindset, with experience in vulnerability remediation and audit evidence. Ability to move teams from reactive firefighting to planned, predictable delivery. Strong stakeholder management, communication, and leadership skills. Financial services, index, data platform, or regulated industry experience is advantageous. Diversity Statement Synechron are proud to be an equal opportunity employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We offer flexible workplace arrangements, mentoring, internal mobility, learning and development programmes to support our global workforce. Empowerment and collaboration are at the core of how we operate. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
May 22, 2026
Contractor
DevOps & Environment Manager About Synechron: Synechron is a leading digital transformation consulting firm dedicated to delivering innovative technology solutions within banking, financial services, and insurance. We thrive on engineering excellence, collaboration, and a passion for cutting-edge technologies. Job Location: London (Hybrid- 3 days in the office) We are seeking an experienced DevOps & Environment Manager to lead the stability, security, automation, and life cycle management of AWS-based environments supporting mission-critical platforms. This role will own and be accountable for environment standards, AMI refresh cycles, OS and DB patching, risk remediation, and operational readiness across Windows Server and Red Hat Enterprise Linux estates. The successful candidate will bring strong hands-on technical capability, disciplined operational governance, and the leadership skills needed to move teams from reactive support to predictable, risk-led delivery. You will define environment strategy, improve automation, strengthen resilience, and ensure environments are secure, consistent, auditable, and production-ready. Key Responsibilities Environment Strategy & Ownership Define and maintain the environment strategy across AWS-based platforms, including build standards, life cycle management, and operational readiness. Establish standards and governance for environment creation, configuration, refresh, and decommissioning. Drive consistency across DEV, QA, UAT, pre-production, and production environments. Maintain clear visibility of environment health, technical debt, and operational risk. AMI, OS & Database Patching Own and manage AMI refresh cycles across the estate, ensuring security currency, compliance, and controlled rollout. Lead Windows Server and RHEL patching activities across relevant environments. Coordinate database engine patching in partnership with engineering, database, and operations teams. Maintain forward-looking patch calendars aligned to vendor releases, vulnerability management, and internal risk priorities. Ensure patching is tested, communicated, approved, evidenced, and executed with minimal service disruption. Automation & Infrastructure as Code Build and improve environment automation using Infrastructure as Code. Standardise environment provisioning through reusable Terraform and/or CloudFormation modules. Integrate post-deployment validation, smoke tests, and health checks into CI/CD pipelines. Reduce manual effort, configuration drift, and operational toil through automation-first engineering. Monitoring, Alerting & Operational Quality Build and maintain effective monitoring, alerting, and dashboards for environment health and readiness. Improve signal-to-noise ratio by ensuring alerts are actionable, owned, and aligned to SRE principles. Track environment risks, patch status, compliance gaps, and resilience indicators. Support operational readiness reviews for releases, upgrades, and major changes. Risk Remediation & Resilience Proactively identify and remediate security, patching, configuration, and platform risks. Drive resolution of vulnerabilities, compliance findings, and environment-related control gaps. Lead root-cause analysis for environment-related incidents and implement preventative automation. Improve platform resilience, recovery readiness, and repeatability across the estate. Leadership & Collaboration Manage, mentor, and guide DevOps and environment engineers. Set clear expectations, priorities, delivery plans, and accountability. Partner with Engineering, Product, Security, Infrastructure, and Operations teams on release planning, change management, and risk reduction. Act as a trusted technical leader, influencing standards and improving engineering discipline across teams. Core Accountabilities AMI refreshes are current, planned, auditable, and consistently executed. Windows, RHEL, and database patching are governed, tested, evidenced, and controlled. No production patching or major environment change occurs without validated testing, approval, and stakeholder alignment. Environment risks are visible, prioritised, tracked, and reduced over time. Environments are secure, consistent, resilient, and repeatable. Automation is used to prevent recurring manual fixes and reduce operational toil. Technology Stack Cloud: AWS Infrastructure as Code: Terraform, CloudFormation CI/CD: GitHub Actions, Jenkins Containers: Docker, Kubernetes, Amazon EKS Monitoring & Logging: CloudWatch, Prometheus, Grafana, Geneos, ELK/OpenSearch Scripting: Python, Shell/Bash, PowerShell Operating Systems: Windows Server, Red Hat Enterprise Linux Databases: SQL Server, Post Gres and Sybase Experience & Skills We Value Strong hands-on experience managing AWS environments at enterprise scale. Proven experience owning AMI life cycle management, OS patching, and controlled environment refreshes. Strong understanding of Windows Server and RHEL administration in regulated or enterprise environments. Experience with Infrastructure as Code, CI/CD pipelines, and automated validation. Practical experience with monitoring, alerting, logging, and operational dashboards. Strong risk management mindset, with experience in vulnerability remediation and audit evidence. Ability to move teams from reactive firefighting to planned, predictable delivery. Strong stakeholder management, communication, and leadership skills. Financial services, index, data platform, or regulated industry experience is advantageous. Diversity Statement Synechron are proud to be an equal opportunity employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We offer flexible workplace arrangements, mentoring, internal mobility, learning and development programmes to support our global workforce. Empowerment and collaboration are at the core of how we operate. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Cloud Operations Engineer - Glasgow or Edinburgh - 50K plus Bonus & more Hybrid - 2 days per week in either Central Glasgow/Central Edinburgh, whichever suits you Strong Azure and IaC skills ( Terraform / Ansible / etc. ) required The Opportunity Lorien's longstanding client is looking for a Cloud Operations Engineer who's excited by the challenge of keeping cloud infrastructure running smoothly, securely, and efficiently. You'll join a collaborative team responsible for the deployment, automation, and support of the cloud platforms behind growing SaaS products at the core of a growing and evolving organisation. This is a role for someone who enjoys both the fast pace of operational work and the structure of long-term infrastructure projects - all while working with modern tools in a supportive, people-focused environment. What You'll Be Doing Every day will bring something different. You'll spend time building and automating infrastructure in Microsoft Azure using Terraform and Azure DevOps. You'll also support existing environments, solving technical issues quickly and effectively to keep our platforms reliable for users. Your work won't just be about reacting to problems - you'll also contribute to improving how they deploy, monitor, and manage infrastructure through smart automation and tooling. Collaboration is at the heart of the role, and you'll work closely with engineers, developers, support teams, and external partners. What We're Looking For Strong broad knowledge of Azure, confident working across cloud environments and system administration Must have a good understanding of Terraform / Ansible / simialr IaC offering Confidence with offerings such as Azure DevOps / App Service and Git, and be comfortable managing both Windows and ideally Linux Strong communication skills are essential, as you'll be working with a variety of teams and helping to keep multiple systems running smoothly and securely If you also have experience with PowerShell or Bash, or know your way around Azure SQL or some ITSM/service desk platforms, that's a bonus Why This Role? This is a great opportunity to be part of a tech-forward, growing organisation that genuinely values its people. If you're passionate about cloud infrastructure, automation, and solving real-world problems - and want to grow in a supportive an technologically evolving environment - this could be the perfect next step in your career. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 22, 2026
Full time
Cloud Operations Engineer - Glasgow or Edinburgh - 50K plus Bonus & more Hybrid - 2 days per week in either Central Glasgow/Central Edinburgh, whichever suits you Strong Azure and IaC skills ( Terraform / Ansible / etc. ) required The Opportunity Lorien's longstanding client is looking for a Cloud Operations Engineer who's excited by the challenge of keeping cloud infrastructure running smoothly, securely, and efficiently. You'll join a collaborative team responsible for the deployment, automation, and support of the cloud platforms behind growing SaaS products at the core of a growing and evolving organisation. This is a role for someone who enjoys both the fast pace of operational work and the structure of long-term infrastructure projects - all while working with modern tools in a supportive, people-focused environment. What You'll Be Doing Every day will bring something different. You'll spend time building and automating infrastructure in Microsoft Azure using Terraform and Azure DevOps. You'll also support existing environments, solving technical issues quickly and effectively to keep our platforms reliable for users. Your work won't just be about reacting to problems - you'll also contribute to improving how they deploy, monitor, and manage infrastructure through smart automation and tooling. Collaboration is at the heart of the role, and you'll work closely with engineers, developers, support teams, and external partners. What We're Looking For Strong broad knowledge of Azure, confident working across cloud environments and system administration Must have a good understanding of Terraform / Ansible / simialr IaC offering Confidence with offerings such as Azure DevOps / App Service and Git, and be comfortable managing both Windows and ideally Linux Strong communication skills are essential, as you'll be working with a variety of teams and helping to keep multiple systems running smoothly and securely If you also have experience with PowerShell or Bash, or know your way around Azure SQL or some ITSM/service desk platforms, that's a bonus Why This Role? This is a great opportunity to be part of a tech-forward, growing organisation that genuinely values its people. If you're passionate about cloud infrastructure, automation, and solving real-world problems - and want to grow in a supportive an technologically evolving environment - this could be the perfect next step in your career. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
