FareShare South West
Estover, Devon
Senior Hub Supervisor Devon & Cornwall Hours: 37.5 hours per week (Monday to Friday, with rota d evening shifts and occasional weekends) Terms: Permanent, 25 days holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution Location: Sisna Park, Plymouth PL6 About FareShare South West FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the South West. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. By joining us, you will be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet. FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others. Purpose of the Role To support the efficient and safe running of FareShare South West s Hub operations, ensuring high standards of stock handling, health & safety (H&S), and food compliance. The Senior Hub Supervisor plays a key role in overseeing goods in, supporting volunteers, the FareChance employability participants and volunteers in their operational tasks, and ensuring overall smooth day-to-day operations. The role also includes deputising for the Hub Manager when required. Key Responsibilities 1. Hub Management Work with the Hub Manager to ensure smooth running of food intake, storage, and distribution. Ensure daily team briefings, safety updates, and essential information are communicated clearly to the hub operations team, as directed by the Hub Manager Liaise with food industry representatives, FareShare UK (FSUK), distribution companies and hauliers. Support the Hub Manager in coordinating and maintaining the fleet of vans and equipment, including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Support audit readiness by ensuring daily records, procedures, and documentation are completed accurately and consistently Collaborate with the hub operations team to reduce waste and maximise distribution of surplus food to Community Food Members (CFMs). Report operational improvements to the Hub Manager and support the implementation of agreed changes. Deputise for the Hub Manager during absence by: Coordinating daily activities and overseeing the hub operations team. Leading on-site health & safety and supporting team wellbeing. Liaising with the Head of Food and Logistics to support food intake and logistics. Working with the Volunteer Coordinator to ensure shift cover and resolve shortfalls. Escalating and reporting issues to the Head of Operations. 2. Volunteer Management Under the direction of the Hub Manager, delegate operational tasks to volunteers and supervise their work. Ensure volunteers are supported and trained in their specific roles and can develop. Support volunteer health, safety and welfare during shifts. Coordinate delivery of corporate volunteering days with support from the wider FSSW team. Register and onboard new drivers, including delivering volunteer and staff driving assessments and inductions, a directed by the Hub Manager. FareChance Employability Programme Support the Hub Manager in the operational delivery of the FareChance programme by overseeing and supervising participants during operations tasks, ensuring they are actively engaged and contributing to the hub operations team. Work with the Hub Manager to ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams and Hub Manager. Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive. Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence. Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches. Collaborate with the hub operations, volunteer and employability teams to ensure effective communication around support needs and progress. 3. Goods In and Storage Lead on the Goods In process: Train and support hub operations staff in correct goods in procedures. Coordinate and delegate daily goods in activities. Maintain accurate paperwork and use of relevant IT/systems. Develop and implement process improvements and share best practice across sites. Coordinate delivery yard activities, including CFM collections. Manage stock storage: Lead on stock rotation and promote best practice. Support the Hub Manager with maintaining accurate digital stock records, participating in regular stock checks and assisting with investigation of discrepancies in collaboration with the food and compliance teams. 4. Compliance and Health & Safety Work in accordance with FareShare s HACCP Food Safety Manual. Support compliance with all relevant food hygiene, H&S, and other operational standards. Ensure the Hub adheres to the FSSW Warehouse Manual and FareShare procedures. Monitor the condition of Hub premises and equipment and report any maintenance, repair, or safety concerns to the Hub Manager promptly Undertake relevant training in food hygiene and H&S. 5. General Respond to enquiries and communications via phone, email, in person, or internal systems. Engage positively with visitors to the Hub. Support FSSW events as required. Carry out any other duties in support of the role s purpose. Maintain high standards of customer care and conduct. Support the security of the Hub and all assets, including food. Person Specification Essential Experience working in a warehouse, logistics, or food distribution environment. Good working knowledge of H&S and/or food safety standards in operational settings and confident in working with clear procedures. Experience supporting or supervising others in a structured or task-based environment, leading by example and modelling safe, inclusive working practices Strong organisational skills and attention to detail. Confident using digital tools such as stock control systems, Microsoft Teams, email, or shared files. Clear verbal and written communication skills. Able to manage time, delegate tasks, and respond calmly to unexpected changes or pressures. Positive and practical approach to problem-solving, with a willingness to take responsibility and show initiative. Full UK driving license. Forklift truck operator s qualification (or willing to train as an essential part of the role). Desirable Understanding of the voluntary, food, or charity sectors. Experience working alongside or supporting volunteers. Food Hygiene or Health & Safety qualifications (Level 2 or above). Experience supporting change or improvement projects. Additional Information Role may involve some manual handling; training will be provided. Enhanced DBS check required.
Senior Hub Supervisor Devon & Cornwall Hours: 37.5 hours per week (Monday to Friday, with rota d evening shifts and occasional weekends) Terms: Permanent, 25 days holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution Location: Sisna Park, Plymouth PL6 About FareShare South West FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the South West. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. By joining us, you will be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet. FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others. Purpose of the Role To support the efficient and safe running of FareShare South West s Hub operations, ensuring high standards of stock handling, health & safety (H&S), and food compliance. The Senior Hub Supervisor plays a key role in overseeing goods in, supporting volunteers, the FareChance employability participants and volunteers in their operational tasks, and ensuring overall smooth day-to-day operations. The role also includes deputising for the Hub Manager when required. Key Responsibilities 1. Hub Management Work with the Hub Manager to ensure smooth running of food intake, storage, and distribution. Ensure daily team briefings, safety updates, and essential information are communicated clearly to the hub operations team, as directed by the Hub Manager Liaise with food industry representatives, FareShare UK (FSUK), distribution companies and hauliers. Support the Hub Manager in coordinating and maintaining the fleet of vans and equipment, including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Support audit readiness by ensuring daily records, procedures, and documentation are completed accurately and consistently Collaborate with the hub operations team to reduce waste and maximise distribution of surplus food to Community Food Members (CFMs). Report operational improvements to the Hub Manager and support the implementation of agreed changes. Deputise for the Hub Manager during absence by: Coordinating daily activities and overseeing the hub operations team. Leading on-site health & safety and supporting team wellbeing. Liaising with the Head of Food and Logistics to support food intake and logistics. Working with the Volunteer Coordinator to ensure shift cover and resolve shortfalls. Escalating and reporting issues to the Head of Operations. 2. Volunteer Management Under the direction of the Hub Manager, delegate operational tasks to volunteers and supervise their work. Ensure volunteers are supported and trained in their specific roles and can develop. Support volunteer health, safety and welfare during shifts. Coordinate delivery of corporate volunteering days with support from the wider FSSW team. Register and onboard new drivers, including delivering volunteer and staff driving assessments and inductions, a directed by the Hub Manager. FareChance Employability Programme Support the Hub Manager in the operational delivery of the FareChance programme by overseeing and supervising participants during operations tasks, ensuring they are actively engaged and contributing to the hub operations team. Work with the Hub Manager to ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams and Hub Manager. Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive. Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence. Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches. Collaborate with the hub operations, volunteer and employability teams to ensure effective communication around support needs and progress. 3. Goods In and Storage Lead on the Goods In process: Train and support hub operations staff in correct goods in procedures. Coordinate and delegate daily goods in activities. Maintain accurate paperwork and use of relevant IT/systems. Develop and implement process improvements and share best practice across sites. Coordinate delivery yard activities, including CFM collections. Manage stock storage: Lead on stock rotation and promote best practice. Support the Hub Manager with maintaining accurate digital stock records, participating in regular stock checks and assisting with investigation of discrepancies in collaboration with the food and compliance teams. 4. Compliance and Health & Safety Work in accordance with FareShare s HACCP Food Safety Manual. Support compliance with all relevant food hygiene, H&S, and other operational standards. Ensure the Hub adheres to the FSSW Warehouse Manual and FareShare procedures. Monitor the condition of Hub premises and equipment and report any maintenance, repair, or safety concerns to the Hub Manager promptly Undertake relevant training in food hygiene and H&S. 5. General Respond to enquiries and communications via phone, email, in person, or internal systems. Engage positively with visitors to the Hub. Support FSSW events as required. Carry out any other duties in support of the role s purpose. Maintain high standards of customer care and conduct. Support the security of the Hub and all assets, including food. Person Specification Essential Experience working in a warehouse, logistics, or food distribution environment. Good working knowledge of H&S and/or food safety standards in operational settings and confident in working with clear procedures. Experience supporting or supervising others in a structured or task-based environment, leading by example and modelling safe, inclusive working practices Strong organisational skills and attention to detail. Confident using digital tools such as stock control systems, Microsoft Teams, email, or shared files. Clear verbal and written communication skills. Able to manage time, delegate tasks, and respond calmly to unexpected changes or pressures. Positive and practical approach to problem-solving, with a willingness to take responsibility and show initiative. Full UK driving license. Forklift truck operator s qualification (or willing to train as an essential part of the role). Desirable Understanding of the voluntary, food, or charity sectors. Experience working alongside or supporting volunteers. Food Hygiene or Health & Safety qualifications (Level 2 or above). Experience supporting change or improvement projects. Additional Information Role may involve some manual handling; training will be provided. Enhanced DBS check required.
carrington west
Are you an experienced housing professional looking to make a real difference in your local community? An exciting opportunity has arisen for an experienced Area Housing Manager to join a local authority in Surrey. You'll manage a patch of approximately 750 properties across general needs, Independent Retirement Living (IRL), and leasehold stock-delivering comprehensive tenancy, income, and estate management services. Key Responsibilities: Conduct new tenant visits across all tenancy types (introductory, secure, flexible) Manage tenancy changes, successions, terminations, and rent arrears up to £1,500 Process Right to Buy and Mutual Exchange applications from start to finish Prepare legal documents, witness statements, and attend court where necessary Respond to tenancy and leaseholder enquiries and resolve estate issues Carry out estate inspections, propose improvement projects, and monitor communal areas Liaise with Housing Solutions, Tenant Support Officers, and external agencies Lead tenancy sustainment efforts and support safeguarding and domestic abuse referrals Oversee flexible tenancy reviews and possession proceedings as required Ensure timely tenancy sign-ups, agreement processing, and adherence to housing policy Monitor cleaning, maintenance, and health and safety in communal areas Participate in team duty rota and emergency response when needed Maintain a strong customer service focus and handle complaints professionally Requirements: Experience in tenancy, income, or estate management within social housing Good understanding of housing legislation and enforcement processes Confident handling complex caseloads and legal proceedings Full UK driving licence and access to a vehicle (essential) How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Are you an experienced housing professional looking to make a real difference in your local community? An exciting opportunity has arisen for an experienced Area Housing Manager to join a local authority in Surrey. You'll manage a patch of approximately 750 properties across general needs, Independent Retirement Living (IRL), and leasehold stock-delivering comprehensive tenancy, income, and estate management services. Key Responsibilities: Conduct new tenant visits across all tenancy types (introductory, secure, flexible) Manage tenancy changes, successions, terminations, and rent arrears up to £1,500 Process Right to Buy and Mutual Exchange applications from start to finish Prepare legal documents, witness statements, and attend court where necessary Respond to tenancy and leaseholder enquiries and resolve estate issues Carry out estate inspections, propose improvement projects, and monitor communal areas Liaise with Housing Solutions, Tenant Support Officers, and external agencies Lead tenancy sustainment efforts and support safeguarding and domestic abuse referrals Oversee flexible tenancy reviews and possession proceedings as required Ensure timely tenancy sign-ups, agreement processing, and adherence to housing policy Monitor cleaning, maintenance, and health and safety in communal areas Participate in team duty rota and emergency response when needed Maintain a strong customer service focus and handle complaints professionally Requirements: Experience in tenancy, income, or estate management within social housing Good understanding of housing legislation and enforcement processes Confident handling complex caseloads and legal proceedings Full UK driving licence and access to a vehicle (essential) How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Westway Trust
An excellent opportunity has arisen to join Westway Trust a community-guided organisation, with an ambitious and exciting vision, in the heart of Portobello, West London as our Community Engagement Manager. We are seeking an energetic and enthusiastic individual who will support our vision of putting the community at the centre of everything we do, and will be committed to the value of participative community engagement. You will also have a great understanding of the needs of diverse communities and commitment to equality of opportunity. You will have strong influencing skills, and will have the right blend and balance of people skills with excellent communication and project management abilities. You ll be comfortable in connecting with the wider community, able to listen, gather the views of local people, and feed these back into our wider programme of work. Key responsibilities of the role include but are not limited to: Member Engagement Design and implement a community engagement strategy, this is to nurture positive relationships and information flow with different groups including Members, Tenants, Start-Ups, Community Groups and Community Organisations. In partnership with the Events Manager, activate an events programme, which creates opportunities for Member Organisations and other community groups and stakeholders to contribute to the Trust s broader activities and development plans, taking account of member feedback and Trust strategy as appropriate. This will require evening and weekend working Key Stakeholder Engagement Lead on the instigation, scheduling and management of the Trust s relationship with Community Forums and the relevant convenors. This may involve attending meetings, organising events, advising on operations and governance. This will involve active listening and offering feedback and advice to colleagues. Be responsible for effective stakeholder management and mapping, to include local residents, local businesses and local voluntary sector groups to ensure maximum reach. Attend community meetings on behalf of Westway Trust to listen and engage in conversations about local issues and update them on the Trust s activities. These meetings are primarily in the evening. Institutional Racism Report Playing a key role with stakeholder groups on dissemination on the Tutu Foundation Report and the progress as the Trust moves towards eliminating institutional racism . Lead on some of the areas of development by agreement with your line manager and other colleagues. Bay 20 Support the BAY 20 community operator to ensure that BAY 20 is an inclusive and accessible space for the whole community and manage their service level agreement and associated budget. Deliver the secretarial function to the Bay20 community steering group. Grants & Community Investments Support the grants and impact manager in engagement with applicants of Westway Trust s grants programmes, nurturing positive relationships with successful and unsuccessful applicants. General Duties Support the development of new, refurbished, and existing spaces with innovative community development projects and events. These may include Public Policy Round Tables; new programmes; community led events, consultations and meetings. You are a key outward facing member of the Trust, expected to demonstrate the Trusts Values and to work positively in accordance with the Trust s Equal Opportunities, Safeguarding, Health, and Safety Policies. In time you may be required to line manage at least one member of staff. Carry out any other duties as may be reasonably required Knowledge, Skills and Experience: Experience of designing and delivering high quality, proactive and impactful community engagement activities, with a track record of creating innovative solutions to engage with people, particularly seldom heard community groups Clear evidence of sound judgement and of an ability to evaluate options to make appropriate recommendations Excellent IT skills, ability to gather information and report meaningful outputs Excellent written and verbal communication skills, ideally with experience of writing Board/Committee papers with the ability to present persuasive arguments to senior stakeholders in a formal setting At least one year experience of line management. Experience in prioritising competing demands and workloads Team working and influencing skills with an eye for detail Understanding of the needs of diverse communities and commitment to equality of opportunity The application deadline is Monday 20 October 2025 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
An excellent opportunity has arisen to join Westway Trust a community-guided organisation, with an ambitious and exciting vision, in the heart of Portobello, West London as our Community Engagement Manager. We are seeking an energetic and enthusiastic individual who will support our vision of putting the community at the centre of everything we do, and will be committed to the value of participative community engagement. You will also have a great understanding of the needs of diverse communities and commitment to equality of opportunity. You will have strong influencing skills, and will have the right blend and balance of people skills with excellent communication and project management abilities. You ll be comfortable in connecting with the wider community, able to listen, gather the views of local people, and feed these back into our wider programme of work. Key responsibilities of the role include but are not limited to: Member Engagement Design and implement a community engagement strategy, this is to nurture positive relationships and information flow with different groups including Members, Tenants, Start-Ups, Community Groups and Community Organisations. In partnership with the Events Manager, activate an events programme, which creates opportunities for Member Organisations and other community groups and stakeholders to contribute to the Trust s broader activities and development plans, taking account of member feedback and Trust strategy as appropriate. This will require evening and weekend working Key Stakeholder Engagement Lead on the instigation, scheduling and management of the Trust s relationship with Community Forums and the relevant convenors. This may involve attending meetings, organising events, advising on operations and governance. This will involve active listening and offering feedback and advice to colleagues. Be responsible for effective stakeholder management and mapping, to include local residents, local businesses and local voluntary sector groups to ensure maximum reach. Attend community meetings on behalf of Westway Trust to listen and engage in conversations about local issues and update them on the Trust s activities. These meetings are primarily in the evening. Institutional Racism Report Playing a key role with stakeholder groups on dissemination on the Tutu Foundation Report and the progress as the Trust moves towards eliminating institutional racism . Lead on some of the areas of development by agreement with your line manager and other colleagues. Bay 20 Support the BAY 20 community operator to ensure that BAY 20 is an inclusive and accessible space for the whole community and manage their service level agreement and associated budget. Deliver the secretarial function to the Bay20 community steering group. Grants & Community Investments Support the grants and impact manager in engagement with applicants of Westway Trust s grants programmes, nurturing positive relationships with successful and unsuccessful applicants. General Duties Support the development of new, refurbished, and existing spaces with innovative community development projects and events. These may include Public Policy Round Tables; new programmes; community led events, consultations and meetings. You are a key outward facing member of the Trust, expected to demonstrate the Trusts Values and to work positively in accordance with the Trust s Equal Opportunities, Safeguarding, Health, and Safety Policies. In time you may be required to line manage at least one member of staff. Carry out any other duties as may be reasonably required Knowledge, Skills and Experience: Experience of designing and delivering high quality, proactive and impactful community engagement activities, with a track record of creating innovative solutions to engage with people, particularly seldom heard community groups Clear evidence of sound judgement and of an ability to evaluate options to make appropriate recommendations Excellent IT skills, ability to gather information and report meaningful outputs Excellent written and verbal communication skills, ideally with experience of writing Board/Committee papers with the ability to present persuasive arguments to senior stakeholders in a formal setting At least one year experience of line management. Experience in prioritising competing demands and workloads Team working and influencing skills with an eye for detail Understanding of the needs of diverse communities and commitment to equality of opportunity The application deadline is Monday 20 October 2025 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
