Application Support Analyst Hybrid working - 2 days in the Birmingham office (North Birmingham next to M6) Salary up to £36K per annum My client is a multi-national Software company specialising in providing highly scalable and class-leading ERP business solutions for a broad range of manufacturing, retail and distribution companies. Their ERP Software platform is the core product designed to be feature-rich, affordable and configurable and combined with their Cloud SaaS ERP platform provides industry-leading software that has a wide-ranging set of features. They work with over 10,000 companies in the UK, USA and around the world. This company prides itself on being a great place to work, offering a competitive salary, a generous benefit package and the opportunity for flexible working. Role Summary: You should possess advanced skills and prioritise customer satisfaction, demonstrating outstanding communication abilities. Your primary role will involve adeptly resolving technical challenges pertaining to ERP software, all while upholding the highest standards of customer service. It's important to note that the designated support hours align with the UK time zone, spanning from 9:00 AM to 5:30 PM. Main Tasks: Accurately recording customer-reported requests through telephone, portal, and email. Serving as the initial point of contact for customers encountering related issues. Advocating for the utilisation of the online customer portal. Discerning the priority of new cases/queries and allocating resources accordingly. Overseeing individual cases to guarantee satisfactory resolutions for customers. Investigating and resolving intricate customer problems. Maintaining a current skill set and knowledge base to proficiently support the client's product. Coordinating with other departments to ensure timely case resolutions. Thoroughly documenting issues and their corresponding resolutions. Identifying and escalating complex issues for expeditious resolution. Essential skills: High level of numeracy and literacy Background in supporting software applications High level of computer literacy Working knowledge of SQL Desirable skills: Previous experience working in a KPI-driven support environment Understanding of business processes in manufacturing, distribution. Personality profile: Excellent problem-solving and analytical skills Outstanding attention to detail Great team player Excellent written and spoken English. The ability to report issues and defects in a clear, concise manner. Team player, able to work with various other teams Able to prioritise and assess risks within strict timescales. Able to present complex and highly technical information clearly to colleagues at all levels. If this role sounds interesting, then please apply with your CV to find out more. Please note only UK residents with a valid UK passport or work permit and no need for future sponsorship can be considered for this role.
May 23, 2026
Full time
Application Support Analyst Hybrid working - 2 days in the Birmingham office (North Birmingham next to M6) Salary up to £36K per annum My client is a multi-national Software company specialising in providing highly scalable and class-leading ERP business solutions for a broad range of manufacturing, retail and distribution companies. Their ERP Software platform is the core product designed to be feature-rich, affordable and configurable and combined with their Cloud SaaS ERP platform provides industry-leading software that has a wide-ranging set of features. They work with over 10,000 companies in the UK, USA and around the world. This company prides itself on being a great place to work, offering a competitive salary, a generous benefit package and the opportunity for flexible working. Role Summary: You should possess advanced skills and prioritise customer satisfaction, demonstrating outstanding communication abilities. Your primary role will involve adeptly resolving technical challenges pertaining to ERP software, all while upholding the highest standards of customer service. It's important to note that the designated support hours align with the UK time zone, spanning from 9:00 AM to 5:30 PM. Main Tasks: Accurately recording customer-reported requests through telephone, portal, and email. Serving as the initial point of contact for customers encountering related issues. Advocating for the utilisation of the online customer portal. Discerning the priority of new cases/queries and allocating resources accordingly. Overseeing individual cases to guarantee satisfactory resolutions for customers. Investigating and resolving intricate customer problems. Maintaining a current skill set and knowledge base to proficiently support the client's product. Coordinating with other departments to ensure timely case resolutions. Thoroughly documenting issues and their corresponding resolutions. Identifying and escalating complex issues for expeditious resolution. Essential skills: High level of numeracy and literacy Background in supporting software applications High level of computer literacy Working knowledge of SQL Desirable skills: Previous experience working in a KPI-driven support environment Understanding of business processes in manufacturing, distribution. Personality profile: Excellent problem-solving and analytical skills Outstanding attention to detail Great team player Excellent written and spoken English. The ability to report issues and defects in a clear, concise manner. Team player, able to work with various other teams Able to prioritise and assess risks within strict timescales. Able to present complex and highly technical information clearly to colleagues at all levels. If this role sounds interesting, then please apply with your CV to find out more. Please note only UK residents with a valid UK passport or work permit and no need for future sponsorship can be considered for this role.
Rates: £350 per Day Inside IR35 UMB Location: Birmingham (On-site, 5 days per week) Contract Length: Initial 5-6 months About the Role Hays is partnering with a local council to recruit an Accounts Receivable Lead to support a large-scale financial transformation project. This position sits within a dedicated Surge Team, providing specialised support across cashflow-critical activities and customer-facing processes. This is a hands-on role requiring deep Accounts Receivable expertise, strong problem-solving capability, and experience navigating complex system or billing issues within fast-paced project environments. Key Responsibilities Accounts Receivable SME Resolve AR-related issues including invoice creation and posting errorsInvestigate and correct customer master data defectsAddress cash application mismatchesResolve credit management issuesMonitor and fix dunning or debt recovery workflow errors Billing Specialists Support high-volume billing runsValidate batch jobs, system outputs, and interface performanceCash Application SpecialistsUndertake manual clearing activities during system defectsSupport delays in bank reconciliations and ensure accurate allocation Data / Integration Analyst Investigate system failures or mismatches across ERP, CRM, e-invoicing, and banking platformsSupport defect analysis and resolution to maintain end-to-end AR process integrity Candidate Requirements Proven senior-level Accounts Receivable experienceStrong background working within surge teams or large transformation projectsMust have experience with Oracle Fusion (essential for senior candidates)Ability to work effectively in high-pressure, fast-paced environmentsStrong analytical skills with a proactive approach to issue resolutionMidlands Base - 5 days a week on Site Interested? If you have the relevant AR expertise and project experience, we would love to hear from you. Please apply with your up-to-date CV to be considered for this opportunity.
May 22, 2026
Seasonal
Rates: £350 per Day Inside IR35 UMB Location: Birmingham (On-site, 5 days per week) Contract Length: Initial 5-6 months About the Role Hays is partnering with a local council to recruit an Accounts Receivable Lead to support a large-scale financial transformation project. This position sits within a dedicated Surge Team, providing specialised support across cashflow-critical activities and customer-facing processes. This is a hands-on role requiring deep Accounts Receivable expertise, strong problem-solving capability, and experience navigating complex system or billing issues within fast-paced project environments. Key Responsibilities Accounts Receivable SME Resolve AR-related issues including invoice creation and posting errorsInvestigate and correct customer master data defectsAddress cash application mismatchesResolve credit management issuesMonitor and fix dunning or debt recovery workflow errors Billing Specialists Support high-volume billing runsValidate batch jobs, system outputs, and interface performanceCash Application SpecialistsUndertake manual clearing activities during system defectsSupport delays in bank reconciliations and ensure accurate allocation Data / Integration Analyst Investigate system failures or mismatches across ERP, CRM, e-invoicing, and banking platformsSupport defect analysis and resolution to maintain end-to-end AR process integrity Candidate Requirements Proven senior-level Accounts Receivable experienceStrong background working within surge teams or large transformation projectsMust have experience with Oracle Fusion (essential for senior candidates)Ability to work effectively in high-pressure, fast-paced environmentsStrong analytical skills with a proactive approach to issue resolutionMidlands Base - 5 days a week on Site Interested? If you have the relevant AR expertise and project experience, we would love to hear from you. Please apply with your up-to-date CV to be considered for this opportunity.
Senior Data Analyst, Illuminate (FCSF118) Contract: 12-Month fixed term contract, working 35 hours per week (Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility) Salary: £38,689 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working. Location: Manchester, Newcastle, Leeds, Nottingham, Birmingham, Cambridge, Brighton, or Bristol (The role will be based in any of the locations listed; however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week) Introduction: We are looking for a curious and insight driven analyst to join us on a 12 month project, playing a key role in unlocking the value of Illuminate, Arts Council England's audience data and insights programme. This role sits within the Insights Department, working collaboratively with other analysts within the organisation. In this role, you will analyse, interpret and bring to life insights from Illuminate, alongside other relevant internal and external datasets. Your work will directly support the arts and cultural sector by turning complex data into clear, meaningful insights that help organisations understand their audiences and make better informed decisions. A core focus of the role is making insight accessible and actionable. You will translate detailed analysis into engaging outputs that resonate with a range of audiences - ensuring findings are clear, relevant and easy to use. You will identify and communicate emerging trends and patterns, sharing these with the sector to support learning, reflection and evidence based action. Over the course of the 12 month project, you will produce and present high quality analysis, data products and reporting, designed around the needs of users, colleagues, stakeholders and the public. Your work will help ensure that insights are not only robust and timely, but genuinely useful in practice. Working closely with the Illuminate Product Manager, you will help shape how insights are delivered within and outside of the platform, ensuring analytical outputs are aligned to user needs and support ongoing development. You will also analyse platform usage and user behaviour, identifying opportunities to improve how insights and features are used and understood. Collaborating with the Senior Manager (Data & Insights Engagement) and wider team, you will contribute to a shared goal: ensuring insight is actively used, widely shared, and continues to grow in quality, relevance and impact across the sector. This is a fantastic opportunity to apply your analytical and communication skills in a role with real world impact - helping shape how data is used across arts and culture, and contributing to a high profile national platform during a focused 12 month delivery period. Equality Diversity and Inclusion Statement: Arts Council are committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council. If there are any adjustments that would support you in your application, please do let us know when you apply. If you are disabled, Evenbreak are able to provide support with your application. For further information please visit their website here We participate in the 'Offer an Interview' scheme which means that we offer an interview to any disabled candidates who meet the essential criteria for the role they're applying to, subject to the volume of applications received. Disabled candidates, those living with a long-term condition and/ or neurodivergent candidates may be eligible for this scheme. The scheme uses the definition of disability from the Equality Act 2010 to determine eligibility. More information is included in the application guidance. About us: Arts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click here . Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact We believe our recruitment process should be inclusive and transparent. Find out what to expect with our application Guidance: How to apply and recruitment selection process Arts Council England and more about our commitment to diversity on our website here . To view the job description please click here To view the recruitment pack which outlines more details about working for Arts Council please click here Job ref: FCSF118 Closing date: 09:00am, 02 June 2026 1 st Interview: (virtual) Thursday 18 June 2026 2 nd Interview: (virtual) Thursday 25 June 2026 Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact
May 21, 2026
Seasonal
Senior Data Analyst, Illuminate (FCSF118) Contract: 12-Month fixed term contract, working 35 hours per week (Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility) Salary: £38,689 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working. Location: Manchester, Newcastle, Leeds, Nottingham, Birmingham, Cambridge, Brighton, or Bristol (The role will be based in any of the locations listed; however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week) Introduction: We are looking for a curious and insight driven analyst to join us on a 12 month project, playing a key role in unlocking the value of Illuminate, Arts Council England's audience data and insights programme. This role sits within the Insights Department, working collaboratively with other analysts within the organisation. In this role, you will analyse, interpret and bring to life insights from Illuminate, alongside other relevant internal and external datasets. Your work will directly support the arts and cultural sector by turning complex data into clear, meaningful insights that help organisations understand their audiences and make better informed decisions. A core focus of the role is making insight accessible and actionable. You will translate detailed analysis into engaging outputs that resonate with a range of audiences - ensuring findings are clear, relevant and easy to use. You will identify and communicate emerging trends and patterns, sharing these with the sector to support learning, reflection and evidence based action. Over the course of the 12 month project, you will produce and present high quality analysis, data products and reporting, designed around the needs of users, colleagues, stakeholders and the public. Your work will help ensure that insights are not only robust and timely, but genuinely useful in practice. Working closely with the Illuminate Product Manager, you will help shape how insights are delivered within and outside of the platform, ensuring analytical outputs are aligned to user needs and support ongoing development. You will also analyse platform usage and user behaviour, identifying opportunities to improve how insights and features are used and understood. Collaborating with the Senior Manager (Data & Insights Engagement) and wider team, you will contribute to a shared goal: ensuring insight is actively used, widely shared, and continues to grow in quality, relevance and impact across the sector. This is a fantastic opportunity to apply your analytical and communication skills in a role with real world impact - helping shape how data is used across arts and culture, and contributing to a high profile national platform during a focused 12 month delivery period. Equality Diversity and Inclusion Statement: Arts Council are committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council. If there are any adjustments that would support you in your application, please do let us know when you apply. If you are disabled, Evenbreak are able to provide support with your application. For further information please visit their website here We participate in the 'Offer an Interview' scheme which means that we offer an interview to any disabled candidates who meet the essential criteria for the role they're applying to, subject to the volume of applications received. Disabled candidates, those living with a long-term condition and/ or neurodivergent candidates may be eligible for this scheme. The scheme uses the definition of disability from the Equality Act 2010 to determine eligibility. More information is included in the application guidance. About us: Arts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click here . Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact We believe our recruitment process should be inclusive and transparent. Find out what to expect with our application Guidance: How to apply and recruitment selection process Arts Council England and more about our commitment to diversity on our website here . To view the job description please click here To view the recruitment pack which outlines more details about working for Arts Council please click here Job ref: FCSF118 Closing date: 09:00am, 02 June 2026 1 st Interview: (virtual) Thursday 18 June 2026 2 nd Interview: (virtual) Thursday 25 June 2026 Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact
ERP Support Analyst Hybrid - 2 days per week in Birmingham Support hours: 9:00am - 5:30pm Full-time We are looking for a customer-focused Application Support Analyst to join the Support team of a well-established ERP software author delivering solutions into manufacturing, distribution, and retail organisations across the UK and internationally. This is an excellent opportunity for someone with ERP or business software support experience who enjoys troubleshooting technical issues, supporting users, and developing their career within enterprise software. The Role As an Application Support Analyst, you'll act as a first point of contact for customers using ERP software , investigating issues, resolving queries, and ensuring an excellent support experience. You'll work closely with internal technical and product teams while continuing to build your knowledge of ERP functionality across manufacturing, distribution, CRM, warehouse, and supply chain processes . About You We're looking for someone with strong troubleshooting skills, excellent communication ability, and a genuine interest in helping customers succeed with business software. Required experience / skills Working knowledge of T-SQL Ability to manage multiple support cases effectively ERP support or application suppoort of commercial business software Experience working in a KPI-driven support environment Understanding of manufacturing or distribution business processes About the Company This ERP software author develops scalable ERP solutions for manufacturing, retail, and distribution organisations across the UK and internationally. Their solutions support real-time collaboration, live operational visibility across departments, and flexible workflows that grow alongside customers' businesses. The platform includes modules covering Production Management, CRM, Warehouse Management, MRP, and Supply Chain Management . The organisation is known for its strong customer relationships, collaborative culture, and long-term investment in both product development and employee progression. Bonus 22 days holiday (rising to 25 days after 3 years) Pension with employer contributions Long service rewards Access to hundreds of retail, travel, and lifestyle discounts Flexible working opportunities Friendly and collaborative working culture
May 20, 2026
Full time
ERP Support Analyst Hybrid - 2 days per week in Birmingham Support hours: 9:00am - 5:30pm Full-time We are looking for a customer-focused Application Support Analyst to join the Support team of a well-established ERP software author delivering solutions into manufacturing, distribution, and retail organisations across the UK and internationally. This is an excellent opportunity for someone with ERP or business software support experience who enjoys troubleshooting technical issues, supporting users, and developing their career within enterprise software. The Role As an Application Support Analyst, you'll act as a first point of contact for customers using ERP software , investigating issues, resolving queries, and ensuring an excellent support experience. You'll work closely with internal technical and product teams while continuing to build your knowledge of ERP functionality across manufacturing, distribution, CRM, warehouse, and supply chain processes . About You We're looking for someone with strong troubleshooting skills, excellent communication ability, and a genuine interest in helping customers succeed with business software. Required experience / skills Working knowledge of T-SQL Ability to manage multiple support cases effectively ERP support or application suppoort of commercial business software Experience working in a KPI-driven support environment Understanding of manufacturing or distribution business processes About the Company This ERP software author develops scalable ERP solutions for manufacturing, retail, and distribution organisations across the UK and internationally. Their solutions support real-time collaboration, live operational visibility across departments, and flexible workflows that grow alongside customers' businesses. The platform includes modules covering Production Management, CRM, Warehouse Management, MRP, and Supply Chain Management . The organisation is known for its strong customer relationships, collaborative culture, and long-term investment in both product development and employee progression. Bonus 22 days holiday (rising to 25 days after 3 years) Pension with employer contributions Long service rewards Access to hundreds of retail, travel, and lifestyle discounts Flexible working opportunities Friendly and collaborative working culture
About the Department Our Business Improvement team plays a vital role in driving organisational change and delivering strategic solutions. We are seeking motivated and detail-oriented Business Analysts to join our growing team. This is an exciting opportunity to become part of a team delivering significant change and transformation, where your insights and expertise will help us shape business analysis and how we deliver value across the organisation. As our team continues to evolve, you'll play a key role in supporting a wide range of initiatives, working collaboratively across business and technology teams to drive impactful outcomes. The Role We are recruiting a Business Analyst to join our team on a permanent basis. As a Business Analyst, you will operate across a varied portfolio of projects, applying core BA skills to support delivery and strategic change. Our team works flexibly across multiple domains, meaning you'll gain exposure to diverse areas including: Risk and data initiatives Consumer protection and regulatory change IT transformation and digital delivery Business change and process improvement This variety makes the role ideal for someone who enjoys working in a fast-paced environment, adapting to different challenges, and influencing meaningful change. You will gather and analyse robust business requirements, design and re-engineer processes, and specify changes to systems and ways of working. Reporting to the Business Analyst Team Manager, you'll help deliver innovation and ensure alignment between business needs and technical solutions. What's in it for you This is an opportunity to join a growing analysis team at a pivotal point in its development. With significant change underway, you'll have the chance to: Shape and influence how the Business Analysis function evolves Work on a broad and interesting mix of projects across different domains Build your experience in a truly collaborative and supportive environment Develop your skills while contributing to meaningful organisational change Hybrid working:1-2 days per week in our Birmingham office Flexible working within full-time hours Competitive benefits package including pension, holiday trading scheme, and wellbeing support What we're looking for: Demonstrable experience in designing, mapping and re-engineering business processes using modelling tools and recognised standards to support organisational improvement and change initiatives. Ability to apply a range of industry standard business analysis methods and tools to elicit, analyse and validate requirements across the project lifecycle Strong analytical and problem-solving skills, with the ability to think strategically, challenge assumptions, and support with identifying solutions. Experience of delivering business analysis across business change and IT initiatives, contributing to process improvements, operational efficiencies and measurable benefits. Effectively manage competing priorities, ability to work under pressure and deliver high quality outputs to agreed deadlines. Useful and Additional Information There is a full role profile attached to the bottom of this advert on our website. This is a hybrid role and based in our Birmingham office 1-2 days a week. The salary offer for this role will be from £44,076.94 to £47,000 per annum. We are recruiting for this role on a full-time basis, working 35 hours per week. If you have any questions that aren't answered in this advert or on our website, please contact us via . To apply Please click 'apply' to complete the online application form where you will be asked to upload a CV and respond to 5 questions demonstrating your skills and experience against key requirements of the role. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. We will not consider applications from candidates who have been unsuccessful in our campaigns for the same role within the past six months Closing date for applications is 26 May 2026.
May 20, 2026
Full time
About the Department Our Business Improvement team plays a vital role in driving organisational change and delivering strategic solutions. We are seeking motivated and detail-oriented Business Analysts to join our growing team. This is an exciting opportunity to become part of a team delivering significant change and transformation, where your insights and expertise will help us shape business analysis and how we deliver value across the organisation. As our team continues to evolve, you'll play a key role in supporting a wide range of initiatives, working collaboratively across business and technology teams to drive impactful outcomes. The Role We are recruiting a Business Analyst to join our team on a permanent basis. As a Business Analyst, you will operate across a varied portfolio of projects, applying core BA skills to support delivery and strategic change. Our team works flexibly across multiple domains, meaning you'll gain exposure to diverse areas including: Risk and data initiatives Consumer protection and regulatory change IT transformation and digital delivery Business change and process improvement This variety makes the role ideal for someone who enjoys working in a fast-paced environment, adapting to different challenges, and influencing meaningful change. You will gather and analyse robust business requirements, design and re-engineer processes, and specify changes to systems and ways of working. Reporting to the Business Analyst Team Manager, you'll help deliver innovation and ensure alignment between business needs and technical solutions. What's in it for you This is an opportunity to join a growing analysis team at a pivotal point in its development. With significant change underway, you'll have the chance to: Shape and influence how the Business Analysis function evolves Work on a broad and interesting mix of projects across different domains Build your experience in a truly collaborative and supportive environment Develop your skills while contributing to meaningful organisational change Hybrid working:1-2 days per week in our Birmingham office Flexible working within full-time hours Competitive benefits package including pension, holiday trading scheme, and wellbeing support What we're looking for: Demonstrable experience in designing, mapping and re-engineering business processes using modelling tools and recognised standards to support organisational improvement and change initiatives. Ability to apply a range of industry standard business analysis methods and tools to elicit, analyse and validate requirements across the project lifecycle Strong analytical and problem-solving skills, with the ability to think strategically, challenge assumptions, and support with identifying solutions. Experience of delivering business analysis across business change and IT initiatives, contributing to process improvements, operational efficiencies and measurable benefits. Effectively manage competing priorities, ability to work under pressure and deliver high quality outputs to agreed deadlines. Useful and Additional Information There is a full role profile attached to the bottom of this advert on our website. This is a hybrid role and based in our Birmingham office 1-2 days a week. The salary offer for this role will be from £44,076.94 to £47,000 per annum. We are recruiting for this role on a full-time basis, working 35 hours per week. If you have any questions that aren't answered in this advert or on our website, please contact us via . To apply Please click 'apply' to complete the online application form where you will be asked to upload a CV and respond to 5 questions demonstrating your skills and experience against key requirements of the role. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. We will not consider applications from candidates who have been unsuccessful in our campaigns for the same role within the past six months Closing date for applications is 26 May 2026.
Senior Service Designer Salary : £44,241 - £58,997 per annum Vacancy Type: Permanent Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham, Yeading. Apply before 11:55 pm on Sunday 31st May 2026 About the job As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Your responsibilities will include, but aren t limited to: Designing services which meet the Government Service Standard Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs Ensuring services meet public sector accessibility regulations Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification Required experience: Relevant experience in design services and human-centred experiences including defining service design approaches, methodologies, and deliverables Experience of agile delivery and awareness of agile tools and how to use them Iterative and rapid prototyping with multidisciplinary teams Good understanding of responsive design and designing for mobile first Experience of delivering simple and clear communication of technical designs to non-technical stakeholders Experience of designing against constraints Awareness and experience of working to accessibility standards Strong understanding of information architecture, interaction design, visual design and prototyping. Experience in building coded prototypes using HTML and CSS or experience using the (url removed) Prototype kit. Knowledge of JavaScript beneficial. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
May 19, 2026
Full time
Senior Service Designer Salary : £44,241 - £58,997 per annum Vacancy Type: Permanent Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham, Yeading. Apply before 11:55 pm on Sunday 31st May 2026 About the job As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Your responsibilities will include, but aren t limited to: Designing services which meet the Government Service Standard Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs Ensuring services meet public sector accessibility regulations Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification Required experience: Relevant experience in design services and human-centred experiences including defining service design approaches, methodologies, and deliverables Experience of agile delivery and awareness of agile tools and how to use them Iterative and rapid prototyping with multidisciplinary teams Good understanding of responsive design and designing for mobile first Experience of delivering simple and clear communication of technical designs to non-technical stakeholders Experience of designing against constraints Awareness and experience of working to accessibility standards Strong understanding of information architecture, interaction design, visual design and prototyping. Experience in building coded prototypes using HTML and CSS or experience using the (url removed) Prototype kit. Knowledge of JavaScript beneficial. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Senior Service Designer Salary : £44,241 - £58,997per annum Vacancy Type: Permanent Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham, Yeading. Apply before 11:55 pm on Sunday 31st May 2026 About the job As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Your responsibilities will include, but aren t limited to: Designing services which meet the Government Service Standard Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs Ensuring services meet public sector accessibility regulations Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification Required experience: Relevant experience in design services and human-centred experiences including defining service design approaches, methodologies, and deliverables Experience of agile delivery and awareness of agile tools and how to use them Iterative and rapid prototyping with multidisciplinary teams Good understanding of responsive design and designing for mobile first Experience of delivering simple and clear communication of technical designs to non-technical stakeholders Experience of designing against constraints Awareness and experience of working to accessibility standards Strong understanding of information architecture, interaction design, visual design and prototyping. Experience in building coded prototypes using HTML and CSS or experience using the (url removed) Prototype kit. Knowledge of JavaScript beneficial. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
May 19, 2026
Full time
Senior Service Designer Salary : £44,241 - £58,997per annum Vacancy Type: Permanent Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham, Yeading. Apply before 11:55 pm on Sunday 31st May 2026 About the job As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Your responsibilities will include, but aren t limited to: Designing services which meet the Government Service Standard Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs Ensuring services meet public sector accessibility regulations Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification Required experience: Relevant experience in design services and human-centred experiences including defining service design approaches, methodologies, and deliverables Experience of agile delivery and awareness of agile tools and how to use them Iterative and rapid prototyping with multidisciplinary teams Good understanding of responsive design and designing for mobile first Experience of delivering simple and clear communication of technical designs to non-technical stakeholders Experience of designing against constraints Awareness and experience of working to accessibility standards Strong understanding of information architecture, interaction design, visual design and prototyping. Experience in building coded prototypes using HTML and CSS or experience using the (url removed) Prototype kit. Knowledge of JavaScript beneficial. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Senior Service Designer Salary : £44,241 - £58,997per annum Vacancy Type: Permanent Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham, Yeading. Apply before 11:55 pm on Sunday 31st May 2026 About the job As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Your responsibilities will include, but aren t limited to: Designing services which meet the Government Service Standard Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs Ensuring services meet public sector accessibility regulations Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification Required experience: Relevant experience in design services and human-centred experiences including defining service design approaches, methodologies, and deliverables Experience of agile delivery and awareness of agile tools and how to use them Iterative and rapid prototyping with multidisciplinary teams Good understanding of responsive design and designing for mobile first Experience of delivering simple and clear communication of technical designs to non-technical stakeholders Experience of designing against constraints Awareness and experience of working to accessibility standards Strong understanding of information architecture, interaction design, visual design and prototyping. Experience in building coded prototypes using HTML and CSS or experience using the (url removed) Prototype kit. Knowledge of JavaScript beneficial. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
May 19, 2026
Full time
Senior Service Designer Salary : £44,241 - £58,997per annum Vacancy Type: Permanent Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham, Yeading. Apply before 11:55 pm on Sunday 31st May 2026 About the job As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Your responsibilities will include, but aren t limited to: Designing services which meet the Government Service Standard Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs Ensuring services meet public sector accessibility regulations Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification Required experience: Relevant experience in design services and human-centred experiences including defining service design approaches, methodologies, and deliverables Experience of agile delivery and awareness of agile tools and how to use them Iterative and rapid prototyping with multidisciplinary teams Good understanding of responsive design and designing for mobile first Experience of delivering simple and clear communication of technical designs to non-technical stakeholders Experience of designing against constraints Awareness and experience of working to accessibility standards Strong understanding of information architecture, interaction design, visual design and prototyping. Experience in building coded prototypes using HTML and CSS or experience using the (url removed) Prototype kit. Knowledge of JavaScript beneficial. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Project Analyst Remote, Birmingham or Leeds Full-time Competitive salary + benefits Join Our Team Working for an established administration and actuarial firm with a reputation for excellence and long-term client relationships. We're looking for a proactive and detail-oriented Project Analyst to join the team and play a key role in supporting both chargeable and non-chargeable project work. If you thrive in a collaborative environment, enjoy problem-solving, and have strong pensions administration experience, we'd love to hear from you. What You'll Do You'll work closely with our project and admin teams to ensure projects are delivered on time, within budget, and to a high professional standard. Your responsibilities will include: Supporting the team on project work Contributing to project planning, budgeting, and progress monitoring Ensuring project plans are maintained, reviewed, and completed on schedule Providing regular progress updates to the Project Manager Peer reviewing project work and supporting team quality assurance Assisting with complex benefit calculations and guiding admin teams where needed Supporting new scheme take-ons , new business tenders , and identifying opportunities to enhance or expand services for clients About You We're looking for someone with a blend of technical expertise, organisational skills, and a logical approach to problem-solving. You'll need to demonstrate: Previous experience in defined benefit (DB) and defined contribution (DC) pension scheme administration Proven ability to manage projects and meet deadlines Ideally holding or working towards a professional qualification (e.g. APE, RPC, ADRP, CPC ) Strong knowledge of scheme documentation , legislation, and regulatory requirements Confident use of Microsoft Office and time-recording systems Why Join Us? You'll be part of a supportive, expert team in a respected firm that values quality, collaboration, and professional growth. We offer opportunities for career development , professional qualifications , and ongoing learning . If you're ready to make a real impact and grow your career within a forward-thinking firm, please do apply Please quote 51959 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
May 19, 2026
Contractor
Project Analyst Remote, Birmingham or Leeds Full-time Competitive salary + benefits Join Our Team Working for an established administration and actuarial firm with a reputation for excellence and long-term client relationships. We're looking for a proactive and detail-oriented Project Analyst to join the team and play a key role in supporting both chargeable and non-chargeable project work. If you thrive in a collaborative environment, enjoy problem-solving, and have strong pensions administration experience, we'd love to hear from you. What You'll Do You'll work closely with our project and admin teams to ensure projects are delivered on time, within budget, and to a high professional standard. Your responsibilities will include: Supporting the team on project work Contributing to project planning, budgeting, and progress monitoring Ensuring project plans are maintained, reviewed, and completed on schedule Providing regular progress updates to the Project Manager Peer reviewing project work and supporting team quality assurance Assisting with complex benefit calculations and guiding admin teams where needed Supporting new scheme take-ons , new business tenders , and identifying opportunities to enhance or expand services for clients About You We're looking for someone with a blend of technical expertise, organisational skills, and a logical approach to problem-solving. You'll need to demonstrate: Previous experience in defined benefit (DB) and defined contribution (DC) pension scheme administration Proven ability to manage projects and meet deadlines Ideally holding or working towards a professional qualification (e.g. APE, RPC, ADRP, CPC ) Strong knowledge of scheme documentation , legislation, and regulatory requirements Confident use of Microsoft Office and time-recording systems Why Join Us? You'll be part of a supportive, expert team in a respected firm that values quality, collaboration, and professional growth. We offer opportunities for career development , professional qualifications , and ongoing learning . If you're ready to make a real impact and grow your career within a forward-thinking firm, please do apply Please quote 51959 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
SAP Basis Administrator 60,000 - 65,000 + Bonus and Benefits Full Time / Permanent Hybrid / Birmingham The Role I am looking for a driven SAP Basis Administrator / Analyst to join a large and nationally recognised manufacturing client based in the Birmingham area as the continue on their digital evolution. As a SAP Basis Administrator / Analyst you will be a key member of a dynamic internal IT team acting as the technical subject matter expert for all things SAP infrastructure. The successful candidate will work across a broad technical landscape - translating business needs into innovative SAP platform solutions, ensuring system availability, security, and performance. Responsibilities Lead SAP infrastructure service management activities, ensuring reliable, secure and cost-effective solutions. Manage third-party SAP hosting providers, ensuring delivery against SLAs and governance standards. Acting as SAP SME on IT and business transformation projects. Monitor system performance, capacity, and availability - and planning smart enhancements. Support compliance with SOx, audit and security standards such as ISO27001 and Cyber Essentials. Investigate and resolve incidents, support users, and ensure root cause analysis is actioned. The Person Experience in a similar SAP Basis Administration role in a large enterprise environment Extensive experience of SAP infrastructure and associated technologies Strong knowledge of IT governance, audit, and service management principles Ability to translate business requirements into robust, scalable solutions Excellent communication and stakeholder engagement skills Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Oct 09, 2025
Full time
SAP Basis Administrator 60,000 - 65,000 + Bonus and Benefits Full Time / Permanent Hybrid / Birmingham The Role I am looking for a driven SAP Basis Administrator / Analyst to join a large and nationally recognised manufacturing client based in the Birmingham area as the continue on their digital evolution. As a SAP Basis Administrator / Analyst you will be a key member of a dynamic internal IT team acting as the technical subject matter expert for all things SAP infrastructure. The successful candidate will work across a broad technical landscape - translating business needs into innovative SAP platform solutions, ensuring system availability, security, and performance. Responsibilities Lead SAP infrastructure service management activities, ensuring reliable, secure and cost-effective solutions. Manage third-party SAP hosting providers, ensuring delivery against SLAs and governance standards. Acting as SAP SME on IT and business transformation projects. Monitor system performance, capacity, and availability - and planning smart enhancements. Support compliance with SOx, audit and security standards such as ISO27001 and Cyber Essentials. Investigate and resolve incidents, support users, and ensure root cause analysis is actioned. The Person Experience in a similar SAP Basis Administration role in a large enterprise environment Extensive experience of SAP infrastructure and associated technologies Strong knowledge of IT governance, audit, and service management principles Ability to translate business requirements into robust, scalable solutions Excellent communication and stakeholder engagement skills Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Pensions Project Analyst We are seeking a Senior pensions project administrator/analyst to work in our newly created specialist Administration Project Implementations Team. You will be responsible for the delivery and technical aspects of administration projects. The types of projects you may be asked to work on will include, but is not limited to, the following: GMP reconciliation projects; GMP Equalisation projects; benefit analysis and rectification work; De-risking activity including projects relating to insurance transactions; individual technical or high priority cases; data work; CETV Top Up Exercises and No Further Liability exercises. This role can be based in our Leeds, Manchester, Edinburgh, Glasgow, Belfast, Reading, Birmingham, Bristol or Croydon offices with a hybrid workstyle. What does the role entail? Project Delivery: Involvement in the planning, execution, and monitoring of pension administration projects, ensuring they are completed on time and within budget. Data Analysis: Perform data analysis and validation to ensure the accuracy and integrity of pension data. Identify and resolve discrepancies under supervision. Reporting: Prepare regular project status reports and maintenance of project trackers, highlighting key milestones, risks, and issues. Provide recommendations for improvement where necessary. Compliance: Ensure all project activities comply with relevant regulations, industry standards, and internal policies. Stay updated on changes in pension legislation and best practices. Stakeholder Management: Collaborate with internal and external stakeholders, including clients, team members, and third-party providers, to ensure effective communication and project delivery. Process Improvement: Identify opportunities for process improvements and efficiencies within pension administration projects. Implement best practices and innovative solutions to enhance service delivery. Documentation: Maintain comprehensive project documentation, including project plans, risk registers, and issue logs. Ensure all documentation is accurate, up-to-date, and easily accessible. Training and Support: Provide support to team members and clients on project-related activities and pension administration processes. What we're looking for Demonstrable experience of delivering and taking responsibility of managing administration services to Defined Benefit pension schemes. Demonstrable experience working on and delivering bulk projects including GMP, Data Rectification or De-risking. Experience being responsible for supporting and assisting junior staff members. Strong analytical and problem-solving skills, with a keen eye for detail. Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders. Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously. Experience of working in a third-party administration environment. Proficiency in MS Office Suite, particularly excel. Willingness to learn and develop in the field of pensions administration. Technical pensions and legislative knowledge and understanding would be advantageous. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer on our careers website. What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask.
Oct 08, 2025
Full time
Senior Pensions Project Analyst We are seeking a Senior pensions project administrator/analyst to work in our newly created specialist Administration Project Implementations Team. You will be responsible for the delivery and technical aspects of administration projects. The types of projects you may be asked to work on will include, but is not limited to, the following: GMP reconciliation projects; GMP Equalisation projects; benefit analysis and rectification work; De-risking activity including projects relating to insurance transactions; individual technical or high priority cases; data work; CETV Top Up Exercises and No Further Liability exercises. This role can be based in our Leeds, Manchester, Edinburgh, Glasgow, Belfast, Reading, Birmingham, Bristol or Croydon offices with a hybrid workstyle. What does the role entail? Project Delivery: Involvement in the planning, execution, and monitoring of pension administration projects, ensuring they are completed on time and within budget. Data Analysis: Perform data analysis and validation to ensure the accuracy and integrity of pension data. Identify and resolve discrepancies under supervision. Reporting: Prepare regular project status reports and maintenance of project trackers, highlighting key milestones, risks, and issues. Provide recommendations for improvement where necessary. Compliance: Ensure all project activities comply with relevant regulations, industry standards, and internal policies. Stay updated on changes in pension legislation and best practices. Stakeholder Management: Collaborate with internal and external stakeholders, including clients, team members, and third-party providers, to ensure effective communication and project delivery. Process Improvement: Identify opportunities for process improvements and efficiencies within pension administration projects. Implement best practices and innovative solutions to enhance service delivery. Documentation: Maintain comprehensive project documentation, including project plans, risk registers, and issue logs. Ensure all documentation is accurate, up-to-date, and easily accessible. Training and Support: Provide support to team members and clients on project-related activities and pension administration processes. What we're looking for Demonstrable experience of delivering and taking responsibility of managing administration services to Defined Benefit pension schemes. Demonstrable experience working on and delivering bulk projects including GMP, Data Rectification or De-risking. Experience being responsible for supporting and assisting junior staff members. Strong analytical and problem-solving skills, with a keen eye for detail. Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders. Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously. Experience of working in a third-party administration environment. Proficiency in MS Office Suite, particularly excel. Willingness to learn and develop in the field of pensions administration. Technical pensions and legislative knowledge and understanding would be advantageous. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer on our careers website. What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask.
Business Unit: Finance Salary range: £38,400 - £48,000 per annum Location: Scotland - Central Scotland, Scotland - Glasgow City Centre, England - Newcastle, Remote - work from anywhere within the UK Contract type : Permanent Our Team As part of the wider Finance Tribe, the Regulatory Reporting Squad supports the Regulatory Reporting Team by delivering data for use in returns to the Regulators. This is a great opportunity for someone with an inquisitive and analytical mind and a desire to drill down into data and numbers and understand their journey from the customer to the regulatory return. What you'll be doing Assisting the Product Owner in delivering Regulatory Reporting mandatory change and benefits in accordance with the Bank's data strategy. Building subject matter expertise within the squad in relation to regulatory reporting. Large volume data interrogation and testing. Collaborating with Data colleagues and 3rd party suppliers. Test planning including preparation of expected results. Implementation planning activities and business verification. Contribute to the overall squad outcomes with strategic thinking, expert knowledge, and discussion. Responsible for carrying out analysis of project documentation to assist in the preparation of reports and assessments Regular liaison with business SMEs We need you to have Previous experience within internal or external regulatory reporting is essential. Experience working with regulatory frameworks (e.g., PRA, FCA, Basel III, COREP/FINREP) Understanding of how data flows into regulatory returns. Experience in test planning, execution, and documentation. Strong experience in interrogating large complex datasets. Proficiency in tools like SQL, Excel, or data visualization platforms (e.g., Power BI, Tableau). Prior experience in banking or financial services, especially in finance, risk, or compliance functions. Experience supporting change initiatives or transformation projects Strong problem-solving and analytical skills gained in a financial environment with excellent attention to detail. It's a bonus if you have but not essential Experience/knowledge of banking products. Experience in using SAS. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Oct 06, 2025
Full time
Business Unit: Finance Salary range: £38,400 - £48,000 per annum Location: Scotland - Central Scotland, Scotland - Glasgow City Centre, England - Newcastle, Remote - work from anywhere within the UK Contract type : Permanent Our Team As part of the wider Finance Tribe, the Regulatory Reporting Squad supports the Regulatory Reporting Team by delivering data for use in returns to the Regulators. This is a great opportunity for someone with an inquisitive and analytical mind and a desire to drill down into data and numbers and understand their journey from the customer to the regulatory return. What you'll be doing Assisting the Product Owner in delivering Regulatory Reporting mandatory change and benefits in accordance with the Bank's data strategy. Building subject matter expertise within the squad in relation to regulatory reporting. Large volume data interrogation and testing. Collaborating with Data colleagues and 3rd party suppliers. Test planning including preparation of expected results. Implementation planning activities and business verification. Contribute to the overall squad outcomes with strategic thinking, expert knowledge, and discussion. Responsible for carrying out analysis of project documentation to assist in the preparation of reports and assessments Regular liaison with business SMEs We need you to have Previous experience within internal or external regulatory reporting is essential. Experience working with regulatory frameworks (e.g., PRA, FCA, Basel III, COREP/FINREP) Understanding of how data flows into regulatory returns. Experience in test planning, execution, and documentation. Strong experience in interrogating large complex datasets. Proficiency in tools like SQL, Excel, or data visualization platforms (e.g., Power BI, Tableau). Prior experience in banking or financial services, especially in finance, risk, or compliance functions. Experience supporting change initiatives or transformation projects Strong problem-solving and analytical skills gained in a financial environment with excellent attention to detail. It's a bonus if you have but not essential Experience/knowledge of banking products. Experience in using SAS. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Your new role Acting as the D365 SME you will lead the design, development, customisation, and implementation of Microsoft Dynamics 365 solutions (primarily CRM but likely to include other modules in the future).Mentor, guide, and support two D365 developers, helping them grow their technical and professional skills.You will be in the office in central Birmingham 2-3 days a week. Responsibilities will include: Lead on the full development lifecycle and responsible for the team's design, coding, testing and documentation of large, complex or mission-critical applications in a cloud-first environment using Dynamics and Power Apps in MS Azure.Day-to-day line management activities such as 1-2-1s and development of IDPsConfiguration and customisation of Dataverse / Dynamics entities and formsDevelopment of PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure FunctionsSupporting upgrades and maintenance of the PowerApps platformIdentify and manage problems, incidents, risks and issuesBuild automated tests to support our continuous deployment environmentsUnderstanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results)Work alongside the IT Enterprise Development Manager to support staff, provide guidance and facilitate issue resolution on a day-to-day basis.Collaborate with Product Owners, Business Analysts, and stakeholders to understand business requirements and translate them into technical solutions.Plan and prioritise team workload to ensure timely delivery of development work across multiple projects or features.Drive Agile or DevOps practices within the team.Chair daily stand-ups, regular demos, retrospectives etcEnsure seamless integration of D365 with other enterprise systems and third-party applications.Oversee maintenance and enhancement of existing customisations and plug-ins.Produce and maintain technical documentation, solution designs, and deployment guides.Ensure compliance with data security, governance, and quality assurance standards What you'll need to succeed Proven experience as a Dynamics 365 Developer.Strong knowledge of Microsoft Dynamics 365 modules such as CRMProficient in C#, .NET, Power Platform (Power Apps, Power Automate), and JavaScript.Experience with Azure DevOps, Git, or similar CI/CD tools.Demonstrated ability to lead or mentor other developers in a team environment.Solid understanding of software development lifecycle (SDLC) and Agile methodologies.Strong problem-solving skills and ability to communicate clearly with both technical and non-technical stakeholders. What you'll get in return Competitive salary 27 days' holiday plus bank holidaysFlexi timeExcellent pension contributionsBuy/Sell annual leaveStaff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 02, 2025
Full time
Your new role Acting as the D365 SME you will lead the design, development, customisation, and implementation of Microsoft Dynamics 365 solutions (primarily CRM but likely to include other modules in the future).Mentor, guide, and support two D365 developers, helping them grow their technical and professional skills.You will be in the office in central Birmingham 2-3 days a week. Responsibilities will include: Lead on the full development lifecycle and responsible for the team's design, coding, testing and documentation of large, complex or mission-critical applications in a cloud-first environment using Dynamics and Power Apps in MS Azure.Day-to-day line management activities such as 1-2-1s and development of IDPsConfiguration and customisation of Dataverse / Dynamics entities and formsDevelopment of PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure FunctionsSupporting upgrades and maintenance of the PowerApps platformIdentify and manage problems, incidents, risks and issuesBuild automated tests to support our continuous deployment environmentsUnderstanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results)Work alongside the IT Enterprise Development Manager to support staff, provide guidance and facilitate issue resolution on a day-to-day basis.Collaborate with Product Owners, Business Analysts, and stakeholders to understand business requirements and translate them into technical solutions.Plan and prioritise team workload to ensure timely delivery of development work across multiple projects or features.Drive Agile or DevOps practices within the team.Chair daily stand-ups, regular demos, retrospectives etcEnsure seamless integration of D365 with other enterprise systems and third-party applications.Oversee maintenance and enhancement of existing customisations and plug-ins.Produce and maintain technical documentation, solution designs, and deployment guides.Ensure compliance with data security, governance, and quality assurance standards What you'll need to succeed Proven experience as a Dynamics 365 Developer.Strong knowledge of Microsoft Dynamics 365 modules such as CRMProficient in C#, .NET, Power Platform (Power Apps, Power Automate), and JavaScript.Experience with Azure DevOps, Git, or similar CI/CD tools.Demonstrated ability to lead or mentor other developers in a team environment.Solid understanding of software development lifecycle (SDLC) and Agile methodologies.Strong problem-solving skills and ability to communicate clearly with both technical and non-technical stakeholders. What you'll get in return Competitive salary 27 days' holiday plus bank holidaysFlexi timeExcellent pension contributionsBuy/Sell annual leaveStaff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Service Desk Analyst Location: Birmingham B6 Are you a natural problem solver who thrives in a fast-paced IT environment? Do you enjoy helping people and want to build your career in technology support? We are seeking a Service Desk Analyst to be the first point of contact for IT support within a leading UK distributor of technology solutions. As a Service Desk Analyst, you will: Provide day-to-day IT support for hardware, software, telephony, and data connections. Resolve first-line issues for desktops, laptops, printers, and mobile devices. Support user access through Active Directory and Office 365 administration. Assist with operating system updates, antivirus, and business application installs. Deliver excellent customer service and user training. Play a key role in IT projects and process improvements. We're looking for someone who is: Experienced in first-line IT support across hardware, networks, and applications. Confident with LAN/WAN, VPN, wireless, Active Directory, and Office 365. Logical, proactive, and detail-oriented with strong problem-solving skills. An excellent communicator who can engage with colleagues at all levels. Keen to learn and develop within a collaborative IT team. What's on Offer This is an onsite role 25 days holiday (with option to flex up to 30) 5% employer pension contribution Healthcare cash plan, life assurance, and wellbeing support Discounts portal, cycle to work scheme, and gym membership offers Volunteering scheme and employee assistance programme Enhanced maternity/paternity leave and career development opportunities This is a fantastic opportunity to join a dynamic business, be the face of IT, and make a real impact in a growing organisation.
Oct 02, 2025
Full time
Service Desk Analyst Location: Birmingham B6 Are you a natural problem solver who thrives in a fast-paced IT environment? Do you enjoy helping people and want to build your career in technology support? We are seeking a Service Desk Analyst to be the first point of contact for IT support within a leading UK distributor of technology solutions. As a Service Desk Analyst, you will: Provide day-to-day IT support for hardware, software, telephony, and data connections. Resolve first-line issues for desktops, laptops, printers, and mobile devices. Support user access through Active Directory and Office 365 administration. Assist with operating system updates, antivirus, and business application installs. Deliver excellent customer service and user training. Play a key role in IT projects and process improvements. We're looking for someone who is: Experienced in first-line IT support across hardware, networks, and applications. Confident with LAN/WAN, VPN, wireless, Active Directory, and Office 365. Logical, proactive, and detail-oriented with strong problem-solving skills. An excellent communicator who can engage with colleagues at all levels. Keen to learn and develop within a collaborative IT team. What's on Offer This is an onsite role 25 days holiday (with option to flex up to 30) 5% employer pension contribution Healthcare cash plan, life assurance, and wellbeing support Discounts portal, cycle to work scheme, and gym membership offers Volunteering scheme and employee assistance programme Enhanced maternity/paternity leave and career development opportunities This is a fantastic opportunity to join a dynamic business, be the face of IT, and make a real impact in a growing organisation.
Commercial Finance Analyst, Finalist, Newly Qualified, FP&A Your new company Hays are delighted to be supporting a high-growth Manufacturing SME based in Aston outside Birmingham city centre. The company are looking to create a new position to support their ambitious plans. Your new role This is an exciting role in which you will be joining the strategy team to establish the FP&A processes of the company. You will be supporting the Director of Strategy to implement these processes, as well as working with the Finance Director and Senior Managers to uncover commercial data, and support in making key commercial decisions. An example of a successful application includes: - Part-qualified or newly Qualified Accountant - Extensive experience, either in Management Accounts or financial analysis - Some experience in business partnering would be ideal but not essential. - Ability to go to the office 5 days a week for probation, then hybrid afterwards - A forward-thinking attitude with the ability to take initiative and not follow a set path What you'll need to succeed We are looking for candidates looking to move away from the traditional month-end process and work in a commercial role. You will have excellent IT and excel skills and the ability to communicate with non-finance stakeholders. This is a superb opportunity to develop your business partnering and analysis skills. What you'll get in return A basic salary between 0 plus a quarterly bonus and hybrid working after probation. You will also join a company during an exciting period of expansion. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 24, 2025
Full time
Commercial Finance Analyst, Finalist, Newly Qualified, FP&A Your new company Hays are delighted to be supporting a high-growth Manufacturing SME based in Aston outside Birmingham city centre. The company are looking to create a new position to support their ambitious plans. Your new role This is an exciting role in which you will be joining the strategy team to establish the FP&A processes of the company. You will be supporting the Director of Strategy to implement these processes, as well as working with the Finance Director and Senior Managers to uncover commercial data, and support in making key commercial decisions. An example of a successful application includes: - Part-qualified or newly Qualified Accountant - Extensive experience, either in Management Accounts or financial analysis - Some experience in business partnering would be ideal but not essential. - Ability to go to the office 5 days a week for probation, then hybrid afterwards - A forward-thinking attitude with the ability to take initiative and not follow a set path What you'll need to succeed We are looking for candidates looking to move away from the traditional month-end process and work in a commercial role. You will have excellent IT and excel skills and the ability to communicate with non-finance stakeholders. This is a superb opportunity to develop your business partnering and analysis skills. What you'll get in return A basic salary between 0 plus a quarterly bonus and hybrid working after probation. You will also join a company during an exciting period of expansion. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
