Your new company An Asset management organisation focused on investing and identifying powerful trends in the investment landscape. They believe in creating longer lasting economic value and look to embed stewardship into their investment process. They are always looking to ensure that they build long-lasting relationships on behalf of their clients. Your new role A PMO is required to join the organisation to support a variety of technology and business-related initiatives across the organisation. They currently have up to 40 projects concurrently running with around 3-4 new projects initiated per month on average. This role sits within the Project Office, which is a small team comprising the Head of Project Office, 2 dedicated Project Managers and the PMO Lead. The Project Management Officer will report to the Head of Project Office. The PMO will play a key role in supporting the effective delivery and governance of this portfolio change portfolio. The PMO will be responsible for ensuring consistent application of project management standards, producing regular project governance committee materials and senior management reporting, and assisting with resource, budget and issue management. This is a hands-on, developmental role ideal for someone with prior experience in project coordination or PMO support who is looking to build analytical, governance, and stakeholder management skills in a fast-paced financial services environment. What you'll need to succeed Strong experience working in a PMO office within the financial services sector Asset management background is preferable Familiarity with project management tools, and principles and terminologyy Confident communicator, comfortable engaging with a range of stakeholders Advanced MS Excel and PowerPoint skills (e.g. data analysis, presentation formatting) Demonstrated ability to manage multiple streams of work and meet deadlines Knowledge of Regulatory change or governance processes in financial services is nice to have What you'll get in return Competitive basic salary up to 55K Hybrid working Excellent benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 24, 2026
Full time
Your new company An Asset management organisation focused on investing and identifying powerful trends in the investment landscape. They believe in creating longer lasting economic value and look to embed stewardship into their investment process. They are always looking to ensure that they build long-lasting relationships on behalf of their clients. Your new role A PMO is required to join the organisation to support a variety of technology and business-related initiatives across the organisation. They currently have up to 40 projects concurrently running with around 3-4 new projects initiated per month on average. This role sits within the Project Office, which is a small team comprising the Head of Project Office, 2 dedicated Project Managers and the PMO Lead. The Project Management Officer will report to the Head of Project Office. The PMO will play a key role in supporting the effective delivery and governance of this portfolio change portfolio. The PMO will be responsible for ensuring consistent application of project management standards, producing regular project governance committee materials and senior management reporting, and assisting with resource, budget and issue management. This is a hands-on, developmental role ideal for someone with prior experience in project coordination or PMO support who is looking to build analytical, governance, and stakeholder management skills in a fast-paced financial services environment. What you'll need to succeed Strong experience working in a PMO office within the financial services sector Asset management background is preferable Familiarity with project management tools, and principles and terminologyy Confident communicator, comfortable engaging with a range of stakeholders Advanced MS Excel and PowerPoint skills (e.g. data analysis, presentation formatting) Demonstrated ability to manage multiple streams of work and meet deadlines Knowledge of Regulatory change or governance processes in financial services is nice to have What you'll get in return Competitive basic salary up to 55K Hybrid working Excellent benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Customer Success Delivery Manager London Hybrid Salary: £60,000 Exalto Consulting is recruiting for a Customer Success Delivery Manager on behalf of a growing consultancy in the digital transformation and IT service management space. This is a client-facing role for someone who can combine strong delivery leadership with relationship management and customer success. The position will suit someone who is comfortable supporting the full customer lifecycle, from early engagement and solution shaping through to implementation, ongoing support and account development. You will work closely with internal teams and customer stakeholders to make sure services are delivered effectively, expectations are well managed, and customers see clear value from the work being delivered. The role This role sits at the point where customer engagement, delivery management and service improvement come together. You will be involved in shaping solutions, leading discussions, overseeing delivery activity and helping to build strong, long-term customer relationships. Responsibilities will include: Working with internal sales and technical teams to understand customer requirements Leading discovery sessions, workshops and solution discussions Supporting proposals, statements of work and delivery planning Overseeing implementation activity across multiple engagements Managing timelines, deliverables and stakeholder expectations Maintaining strong client relationships throughout delivery and beyond Supporting service adoption, knowledge transfer and ongoing customer success Identifying opportunities to expand services and strengthen existing accounts What they are looking for This opportunity is likely to suit someone with a background in delivery, customer success, service management or consulting, ideally within a technology or ITSM environment. You will likely bring: Experience in a client-facing delivery or customer success role Strong programme or project coordination experience Confidence leading stakeholder conversations and building trusted relationships Experience supporting customers from pre-sales through to delivery and ongoing support Knowledge of IT service management principles and tooling A structured, organised approach with the ability to manage multiple priorities Strong communication skills and a professional, credible manner Experience working in agile environments and to delivery deadlines Experience with ServiceNow or similar platforms would be beneficial. Why consider it This is a good opportunity for someone who enjoys working closely with customers, bringing structure to delivery, and helping clients get real value from change and transformation work. It offers a broad role with a mix of relationship management, delivery oversight and commercial awareness.
May 24, 2026
Full time
Customer Success Delivery Manager London Hybrid Salary: £60,000 Exalto Consulting is recruiting for a Customer Success Delivery Manager on behalf of a growing consultancy in the digital transformation and IT service management space. This is a client-facing role for someone who can combine strong delivery leadership with relationship management and customer success. The position will suit someone who is comfortable supporting the full customer lifecycle, from early engagement and solution shaping through to implementation, ongoing support and account development. You will work closely with internal teams and customer stakeholders to make sure services are delivered effectively, expectations are well managed, and customers see clear value from the work being delivered. The role This role sits at the point where customer engagement, delivery management and service improvement come together. You will be involved in shaping solutions, leading discussions, overseeing delivery activity and helping to build strong, long-term customer relationships. Responsibilities will include: Working with internal sales and technical teams to understand customer requirements Leading discovery sessions, workshops and solution discussions Supporting proposals, statements of work and delivery planning Overseeing implementation activity across multiple engagements Managing timelines, deliverables and stakeholder expectations Maintaining strong client relationships throughout delivery and beyond Supporting service adoption, knowledge transfer and ongoing customer success Identifying opportunities to expand services and strengthen existing accounts What they are looking for This opportunity is likely to suit someone with a background in delivery, customer success, service management or consulting, ideally within a technology or ITSM environment. You will likely bring: Experience in a client-facing delivery or customer success role Strong programme or project coordination experience Confidence leading stakeholder conversations and building trusted relationships Experience supporting customers from pre-sales through to delivery and ongoing support Knowledge of IT service management principles and tooling A structured, organised approach with the ability to manage multiple priorities Strong communication skills and a professional, credible manner Experience working in agile environments and to delivery deadlines Experience with ServiceNow or similar platforms would be beneficial. Why consider it This is a good opportunity for someone who enjoys working closely with customers, bringing structure to delivery, and helping clients get real value from change and transformation work. It offers a broad role with a mix of relationship management, delivery oversight and commercial awareness.
We're looking for a Business Analyst / Project Manager for a Manchester-based client on a contract of 12 to 18 months, paying between £400 and £500 per day (Outside IR35). This is predominantly a remote role with occasional travel to the Manchester office, approximately one day per week. This is a greenfield Case Management system implementation, and you will be the sole BA/PM on the project from day one. You will take ownership of scoping, requirements gathering, documentation and stakeholder management through to delivery, working with an offshore development team and managing the supplier relationship throughout. You will need proven experience working with the following: Business analysis and project management across a full system implementation lifecycle Greenfield or new implementation projects, ideally a Case Management or similar system Scoping, requirements gathering and producing clear documentation for development teams Managing offshore development teams and supplier relationships Stakeholder management within a small to mid-size organisation Working as a sole BA/PM across the full project lifecycle in a hands-on capacity A background in financial services, insurance or legal environments would be highly desirable. Candidates from smaller firms, start-ups or boutique environments where they have owned projects end-to-end are strongly encouraged to apply. Interested? Please apply below. Business Analyst, Project Manager, BA/PM, Case Management, Greenfield, Requirements Gathering, Stakeholder Management, Offshore Development, Financial Services, Insurance, Legal, Manchester, Outside IR35
May 24, 2026
Contractor
We're looking for a Business Analyst / Project Manager for a Manchester-based client on a contract of 12 to 18 months, paying between £400 and £500 per day (Outside IR35). This is predominantly a remote role with occasional travel to the Manchester office, approximately one day per week. This is a greenfield Case Management system implementation, and you will be the sole BA/PM on the project from day one. You will take ownership of scoping, requirements gathering, documentation and stakeholder management through to delivery, working with an offshore development team and managing the supplier relationship throughout. You will need proven experience working with the following: Business analysis and project management across a full system implementation lifecycle Greenfield or new implementation projects, ideally a Case Management or similar system Scoping, requirements gathering and producing clear documentation for development teams Managing offshore development teams and supplier relationships Stakeholder management within a small to mid-size organisation Working as a sole BA/PM across the full project lifecycle in a hands-on capacity A background in financial services, insurance or legal environments would be highly desirable. Candidates from smaller firms, start-ups or boutique environments where they have owned projects end-to-end are strongly encouraged to apply. Interested? Please apply below. Business Analyst, Project Manager, BA/PM, Case Management, Greenfield, Requirements Gathering, Stakeholder Management, Offshore Development, Financial Services, Insurance, Legal, Manchester, Outside IR35
Anderson Knight are currently seeking for an ambitious Assistant Accountant to join one of our key clients in Glasgow. As a leading player in the industry, our client is committed to delivering high-quality products while maintaining their strong financial performance. This is an excellent opportunity to join a dynamic team and contribute to the continued success of the business. As an Assistant Accountant, you will play a crucial role in supporting the finance department with various accounting functions. You will work closely with the Finance Manager and contribute to the smooth operation of financial activities within the company. This is a challenging and rewarding position that requires excellent numerical skills, attention to detail, and strong analytical abilities. Key Responsibilities: Assist in the preparation of financial statements, including monthly, quarterly, and annual reports. Conduct financial analysis and provide insights on trends, budget variances, and cost optimisation opportunities. Support the month-end and year-end closing processes, ensuring accuracy and timeliness. Assist in preparing and submitting VAT returns and other statutory reports. Preparation of Management Accounts Maintain accurate and up-to-date financial records and documentation. Budgeting and Forecasting Collaborate with cross-functional teams to provide financial guidance and support on various projects. Contribute to process improvement initiatives to enhance efficiency and accuracy within the finance function. Stay updated with relevant accounting regulations and ensure compliance with financial policies and procedures. Qualifications and Skills: Degree in Accounting, Finance, or a related field. Previous experience in an accounting role, preferably in a manufacturing environment. Proficient in using accounting software and MS Office, particularly Excel. Excellent attention to detail and accuracy. Proactive and self-motivated with the ability to work independently and as part of a team. If you are a driven and ambitious individual looking to further your career in accounting within a fast-paced manufacturing environment, then please apply to this excellent opportunity by sending your CV using the link below.
May 24, 2026
Full time
Anderson Knight are currently seeking for an ambitious Assistant Accountant to join one of our key clients in Glasgow. As a leading player in the industry, our client is committed to delivering high-quality products while maintaining their strong financial performance. This is an excellent opportunity to join a dynamic team and contribute to the continued success of the business. As an Assistant Accountant, you will play a crucial role in supporting the finance department with various accounting functions. You will work closely with the Finance Manager and contribute to the smooth operation of financial activities within the company. This is a challenging and rewarding position that requires excellent numerical skills, attention to detail, and strong analytical abilities. Key Responsibilities: Assist in the preparation of financial statements, including monthly, quarterly, and annual reports. Conduct financial analysis and provide insights on trends, budget variances, and cost optimisation opportunities. Support the month-end and year-end closing processes, ensuring accuracy and timeliness. Assist in preparing and submitting VAT returns and other statutory reports. Preparation of Management Accounts Maintain accurate and up-to-date financial records and documentation. Budgeting and Forecasting Collaborate with cross-functional teams to provide financial guidance and support on various projects. Contribute to process improvement initiatives to enhance efficiency and accuracy within the finance function. Stay updated with relevant accounting regulations and ensure compliance with financial policies and procedures. Qualifications and Skills: Degree in Accounting, Finance, or a related field. Previous experience in an accounting role, preferably in a manufacturing environment. Proficient in using accounting software and MS Office, particularly Excel. Excellent attention to detail and accuracy. Proactive and self-motivated with the ability to work independently and as part of a team. If you are a driven and ambitious individual looking to further your career in accounting within a fast-paced manufacturing environment, then please apply to this excellent opportunity by sending your CV using the link below.
Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious Tier 1 Engineer, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. Training will be offered to support someone with aspirations to move into a Second Line role. Key Responsibilities: Answering incoming calls to Service Desk, logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates on tickets to end-users via telephone and email systems Diagnose and resolve technical issues, escalating where necessary using escalation process and protocols Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Setting up new devices for our client base, both Windows and Mac Completion of laptop pre-builds and post-builds Maintain and update accurate client site documentation via IT Glue Comply with company's Information Security policies and procedures Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Have a proven history of being able to troubleshoot and resolve issues, technical or outside IT Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Knowledge of Microsoft Windows Server/Desktop environments Knowledge of Microsoft cloud solutions including Office 365, Backup/DRaaS and related technologies Overall appreciation of client system security Experience of MSP and or Hospitality is advantageous but not essential Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit We offer some flexibility to work from home A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive inhouse and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, may also be considered for this role.
May 24, 2026
Full time
Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious Tier 1 Engineer, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. Training will be offered to support someone with aspirations to move into a Second Line role. Key Responsibilities: Answering incoming calls to Service Desk, logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates on tickets to end-users via telephone and email systems Diagnose and resolve technical issues, escalating where necessary using escalation process and protocols Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Setting up new devices for our client base, both Windows and Mac Completion of laptop pre-builds and post-builds Maintain and update accurate client site documentation via IT Glue Comply with company's Information Security policies and procedures Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Have a proven history of being able to troubleshoot and resolve issues, technical or outside IT Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Knowledge of Microsoft Windows Server/Desktop environments Knowledge of Microsoft cloud solutions including Office 365, Backup/DRaaS and related technologies Overall appreciation of client system security Experience of MSP and or Hospitality is advantageous but not essential Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit We offer some flexibility to work from home A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive inhouse and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, may also be considered for this role.
Equity Exotics Product Control Senior Manager will oversee and manage the financial control and reporting of equity exotic products within the financial services sector whilst managing a large team of 6-10 people. This role in London requires a strong understanding of accounting principles and expertise in product control processes. Client Details This opportunity is with a large organisation in the financial services industry, known for its robust market presence and focus on delivering innovative financial solutions. The organisation offers a professional and structured environment, providing employees with opportunities to work on complex financial products. Description Equity Exotics Product Control Senior Manager Docklands Canary Wharf Banking Oversee the daily P&L production and reporting for equity exotic products. Manage a large team of 6-10 people Ensure accurate balance sheet substantiation and reconciliations for the relevant portfolios. Collaborate with trading desks to understand and explain P&L drivers and variances. Enhance and streamline existing product control processes and reporting tools. Work closely with risk, operations, and technology teams to ensure data accuracy and consistency. Provide insights on valuation, risk, and market trends impacting equity exotic products. Ensure compliance with internal controls and regulatory requirements. Contribute to monthly and quarterly financial reporting processes. Profile Equity Exotics Product Control Senior Manager Docklands Canary Wharf Banking A successful Equity Exotics Product Control, VP should have: A strong academic background in accounting, finance, or a related field. Professional qualification such as ACA, ACCA, or CIMA (or equivalent). Experience managing a large team of 6-10 people In-depth knowledge of equity exotic products and financial markets. Proficiency in financial reporting and control processes. Strong analytical and problem-solving skills. Ability to work collaboratively across teams and communicate effectively. Experience with relevant financial systems and tools. Job Offer Competitive salary ranging from 80,000 to 100,000 per annum. Permanent position based in London. Opportunity to work in a leading organisation within the financial services sector. Exposure to complex and innovative equity exotic products. A professional and structured work environment. If you are ready to take the next step in your career as an Equity Exotics Product Control, VP in London, we encourage you to apply today.
May 24, 2026
Full time
Equity Exotics Product Control Senior Manager will oversee and manage the financial control and reporting of equity exotic products within the financial services sector whilst managing a large team of 6-10 people. This role in London requires a strong understanding of accounting principles and expertise in product control processes. Client Details This opportunity is with a large organisation in the financial services industry, known for its robust market presence and focus on delivering innovative financial solutions. The organisation offers a professional and structured environment, providing employees with opportunities to work on complex financial products. Description Equity Exotics Product Control Senior Manager Docklands Canary Wharf Banking Oversee the daily P&L production and reporting for equity exotic products. Manage a large team of 6-10 people Ensure accurate balance sheet substantiation and reconciliations for the relevant portfolios. Collaborate with trading desks to understand and explain P&L drivers and variances. Enhance and streamline existing product control processes and reporting tools. Work closely with risk, operations, and technology teams to ensure data accuracy and consistency. Provide insights on valuation, risk, and market trends impacting equity exotic products. Ensure compliance with internal controls and regulatory requirements. Contribute to monthly and quarterly financial reporting processes. Profile Equity Exotics Product Control Senior Manager Docklands Canary Wharf Banking A successful Equity Exotics Product Control, VP should have: A strong academic background in accounting, finance, or a related field. Professional qualification such as ACA, ACCA, or CIMA (or equivalent). Experience managing a large team of 6-10 people In-depth knowledge of equity exotic products and financial markets. Proficiency in financial reporting and control processes. Strong analytical and problem-solving skills. Ability to work collaboratively across teams and communicate effectively. Experience with relevant financial systems and tools. Job Offer Competitive salary ranging from 80,000 to 100,000 per annum. Permanent position based in London. Opportunity to work in a leading organisation within the financial services sector. Exposure to complex and innovative equity exotic products. A professional and structured work environment. If you are ready to take the next step in your career as an Equity Exotics Product Control, VP in London, we encourage you to apply today.
This is Alexander Faraday Recruitment
Hounslow, London
We're Hiring: Shift Manager Are you a dynamic leader with a passion for operational excellence? We're looking for a Shift Manager to join our clients expanding warehouse team. This is a fantastic opportunity to play a key role in a growing logistics operation. What You'll Be Doing: Lead and manage warehouse operations during your shift Conduct briefings, assign tasks, and monitor performance Ensure compliance with Health & Safety and SOPs Drive KPI performance and continuous improvement initiatives Collaborate with planning, inventory, and technical teams Support team wellbeing and foster a culture of trust and engagement Deliver accurate reporting and maintain high operational standards What We're Looking For: Proven experience in a supervisory or managerial role within warehouse, logistics, or manufacturing Strong leadership and people management skills Proficiency in Excel and warehouse management systems Excellent communication and problem-solving abilities Comfortable working in a fast-paced, dynamic environment Flexible and willing to work rotating shifts Note: Successful candidates will undergo a CAA onboarding process (5-year reference check, DBS, and criminal record screening). Working shift hours - 6:00 to 14:30 with 30-minute unpaid break and 14:00 to 22:30 with 30-minute unpaid break - working in rotation Ready to lead from the front and make a real impact? Apply now or message us to learn more!
May 24, 2026
Full time
We're Hiring: Shift Manager Are you a dynamic leader with a passion for operational excellence? We're looking for a Shift Manager to join our clients expanding warehouse team. This is a fantastic opportunity to play a key role in a growing logistics operation. What You'll Be Doing: Lead and manage warehouse operations during your shift Conduct briefings, assign tasks, and monitor performance Ensure compliance with Health & Safety and SOPs Drive KPI performance and continuous improvement initiatives Collaborate with planning, inventory, and technical teams Support team wellbeing and foster a culture of trust and engagement Deliver accurate reporting and maintain high operational standards What We're Looking For: Proven experience in a supervisory or managerial role within warehouse, logistics, or manufacturing Strong leadership and people management skills Proficiency in Excel and warehouse management systems Excellent communication and problem-solving abilities Comfortable working in a fast-paced, dynamic environment Flexible and willing to work rotating shifts Note: Successful candidates will undergo a CAA onboarding process (5-year reference check, DBS, and criminal record screening). Working shift hours - 6:00 to 14:30 with 30-minute unpaid break and 14:00 to 22:30 with 30-minute unpaid break - working in rotation Ready to lead from the front and make a real impact? Apply now or message us to learn more!
We are seeking an experienced and passionate Team Manager to lead a high-performing customer operations team. This role is ideal for a people-focused leader who is passionate about service delivery, team development, and operational excellence. The successful candidate will be responsible for coaching, mentoring, and motivating a team to consistently deliver exceptional customer experiences while achieving operational and regulatory standards. The Team Manager will play a critical role in driving team performance, maintaining quality standards, and ensuring compliance with FCA regulations, client expectations, and insurer partner requirements. A strong focus on customer journey management, performance improvement, and stakeholder engagement is essential. The team also supports the sourcing, ordering, and supply of parts and materials through strong relationships with manufacturers and suppliers worldwide to fulfil insurance claims and service requests. Key Responsibilities Lead, motivate, and support team members to ensure key deadlines and service level agreements are consistently achieved. Provide coaching, guidance, development support, and performance management to team members. Conduct regular Performance Development Reviews, delivering constructive feedback to support continuous improvement. Collaborate with support teams to identify opportunities for process improvements, efficiencies, and system enhancements. Manage daily team workloads effectively, ensuring optimal resource utilisation. Address staffing matters including performance concerns, absence management, and employee engagement. Build and maintain strong relationships with clients, suppliers, and key stakeholders. Work collaboratively with other Team Managers to ensure seamless customer transitions between departments. Support the implementation and integration of new business activities and workflows. Maintain robust training plans and skills matrices to ensure a multi-skilled and adaptable team. Ensure all regulatory requirements, company policies, and documented procedures are consistently followed. Demonstrate and maintain team competency through ongoing development and compliance awareness. Skills & Experience Required Strong understanding of customer service operations within a regulated environment. Previous experience managing contact centre teams is ideal Proven ability to lead, motivate, and develop teams within a fast-paced, target-driven setting. Excellent knowledge of operational processes, customer service procedures, and performance management practices. Ability to identify root causes, solve problems effectively, and implement practical solutions. Excellent organisational and prioritisation skills. Strong communication and stakeholder management abilities, with the capability to adapt communication styles to different audiences. Effective decision-making and influencing skills. A customer-centric mindset with a passion for delivering exceptional service. Ability to build collaborative relationships across teams and departments to support best practice sharing and issue resolution Why this role ? Supportive and inclusive company culture Genuine opportunities for career progression and development Collaborative leadership team and positive working environment Opportunity to make a real impact within a growing business A business that values its people as much as its customers
May 24, 2026
Full time
We are seeking an experienced and passionate Team Manager to lead a high-performing customer operations team. This role is ideal for a people-focused leader who is passionate about service delivery, team development, and operational excellence. The successful candidate will be responsible for coaching, mentoring, and motivating a team to consistently deliver exceptional customer experiences while achieving operational and regulatory standards. The Team Manager will play a critical role in driving team performance, maintaining quality standards, and ensuring compliance with FCA regulations, client expectations, and insurer partner requirements. A strong focus on customer journey management, performance improvement, and stakeholder engagement is essential. The team also supports the sourcing, ordering, and supply of parts and materials through strong relationships with manufacturers and suppliers worldwide to fulfil insurance claims and service requests. Key Responsibilities Lead, motivate, and support team members to ensure key deadlines and service level agreements are consistently achieved. Provide coaching, guidance, development support, and performance management to team members. Conduct regular Performance Development Reviews, delivering constructive feedback to support continuous improvement. Collaborate with support teams to identify opportunities for process improvements, efficiencies, and system enhancements. Manage daily team workloads effectively, ensuring optimal resource utilisation. Address staffing matters including performance concerns, absence management, and employee engagement. Build and maintain strong relationships with clients, suppliers, and key stakeholders. Work collaboratively with other Team Managers to ensure seamless customer transitions between departments. Support the implementation and integration of new business activities and workflows. Maintain robust training plans and skills matrices to ensure a multi-skilled and adaptable team. Ensure all regulatory requirements, company policies, and documented procedures are consistently followed. Demonstrate and maintain team competency through ongoing development and compliance awareness. Skills & Experience Required Strong understanding of customer service operations within a regulated environment. Previous experience managing contact centre teams is ideal Proven ability to lead, motivate, and develop teams within a fast-paced, target-driven setting. Excellent knowledge of operational processes, customer service procedures, and performance management practices. Ability to identify root causes, solve problems effectively, and implement practical solutions. Excellent organisational and prioritisation skills. Strong communication and stakeholder management abilities, with the capability to adapt communication styles to different audiences. Effective decision-making and influencing skills. A customer-centric mindset with a passion for delivering exceptional service. Ability to build collaborative relationships across teams and departments to support best practice sharing and issue resolution Why this role ? Supportive and inclusive company culture Genuine opportunities for career progression and development Collaborative leadership team and positive working environment Opportunity to make a real impact within a growing business A business that values its people as much as its customers
Registered Manager - Children and Young People Penrith, Cumbria Our client, a reputable provider of young people residential care services, is seeking a dedicated and experienced Registered Manager to lead a well-established dual-registered service supporting young people. These settled services benefit from full staffing teams and dedicated assistant managers in each home, offering a supportive e click apply for full job details
May 24, 2026
Full time
Registered Manager - Children and Young People Penrith, Cumbria Our client, a reputable provider of young people residential care services, is seeking a dedicated and experienced Registered Manager to lead a well-established dual-registered service supporting young people. These settled services benefit from full staffing teams and dedicated assistant managers in each home, offering a supportive e click apply for full job details
Our client is a large local government organisation and looking for an experienced HR Administration Team Lead to join their team. This is initially a 3 month contract which may be extended for the right applicant You will Manage, deliver and develop the business HRS function in order to deliver a first-class, cost-effective and customer-centric experience for all employees and other customers - all in accordance with contemporary Employment Legislation and guidance, and appropriate Council Policies e.g. GDPR, and recognised Best Practise MAIN DUTIES & RESPONSIBILITIES (MDR) To ensure the cost-effective design, delivery, maintenance and continuous improvement of first-level advice, signposting, and administration activities across the full HR portfolio. As part of the HR Management Team) To contribute to the development of the wider HR Strategy and Operational Agenda by engagement with customers to devise Service Level Agreements (SLAs) for the HRSS Function; and measure subsequent performance against these. Working with the Service Lead and under the direction of the Human Resource Business Partners To support a discrete selection of Service and Departmental Leads in the delivery of Council Services by the personal delivery of an intermediate-level Employee Relations (ER) caseload e.g. conducting non-complex home visits and providing direct support to line managers e.g. making and maintaining written records and outcomes of various interviews and procedures as appropriate e.g. Formal Warning correspondence PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35
May 24, 2026
Contractor
Our client is a large local government organisation and looking for an experienced HR Administration Team Lead to join their team. This is initially a 3 month contract which may be extended for the right applicant You will Manage, deliver and develop the business HRS function in order to deliver a first-class, cost-effective and customer-centric experience for all employees and other customers - all in accordance with contemporary Employment Legislation and guidance, and appropriate Council Policies e.g. GDPR, and recognised Best Practise MAIN DUTIES & RESPONSIBILITIES (MDR) To ensure the cost-effective design, delivery, maintenance and continuous improvement of first-level advice, signposting, and administration activities across the full HR portfolio. As part of the HR Management Team) To contribute to the development of the wider HR Strategy and Operational Agenda by engagement with customers to devise Service Level Agreements (SLAs) for the HRSS Function; and measure subsequent performance against these. Working with the Service Lead and under the direction of the Human Resource Business Partners To support a discrete selection of Service and Departmental Leads in the delivery of Council Services by the personal delivery of an intermediate-level Employee Relations (ER) caseload e.g. conducting non-complex home visits and providing direct support to line managers e.g. making and maintaining written records and outcomes of various interviews and procedures as appropriate e.g. Formal Warning correspondence PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35
Position: Retail Security Officer Location: Folkestone Pay Rate: £14.35 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T30) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
May 24, 2026
Full time
Position: Retail Security Officer Location: Folkestone Pay Rate: £14.35 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T30) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
HR Advisor - 3-Month Contract South West Birmingham £135 per day (circa) 37.5 hours per week 9:00am - 5:30pm (30-minute lunch) An opportunity has arisen for an HR Advisor to join a well-established, not-for-profit healthcare organisation delivering a broad range of primary, community and specialist services in partnership with the NHS. This is an initial 3-month contract , with a strong potential to become permanent (c. £35,000 FTE). About the Organisation Our client is a GP-led healthcare provider operating across Birmingham, focused on delivering high-quality, accessible care closer to home . With a collaborative, multidisciplinary approach, they play a key role in supporting NHS services and improving patient outcomes across the region. The Role This is a varied and hands-on HR Advisor position , supporting the HR Business Partner in delivering an efficient, responsive HR service. You will act as a first point of contact for managers and employees, providing guidance on a range of HR matters while ensuring HR processes run smoothly across the organisation. Key Responsibilities Recruitment & Onboarding Manage end-to-end recruitment for administrative roles, complete pre-employment checks, and provide regular updates to stakeholders HR Administration & Systems Maintain accurate employee records and training data, ensuring compliance with internal policies Employee Relations Provide practical advice on absence, performance, disciplinary and grievance issues, supporting formal processes where required Policy & Process Support the development and implementation of HR policies, including attendance and flexible working Stakeholder Engagement Build strong relationships with managers, acting as a trusted first-line HR contact and supporting HR-led training initiatives Team Support Oversee the day-to-day activity of the HR Administrator About You You'll be a confident and proactive HR professional with experience across ER, recruitment and HR operations , comfortable working in a fast-paced environment and handling sensitive matters with discretion.
May 24, 2026
Seasonal
HR Advisor - 3-Month Contract South West Birmingham £135 per day (circa) 37.5 hours per week 9:00am - 5:30pm (30-minute lunch) An opportunity has arisen for an HR Advisor to join a well-established, not-for-profit healthcare organisation delivering a broad range of primary, community and specialist services in partnership with the NHS. This is an initial 3-month contract , with a strong potential to become permanent (c. £35,000 FTE). About the Organisation Our client is a GP-led healthcare provider operating across Birmingham, focused on delivering high-quality, accessible care closer to home . With a collaborative, multidisciplinary approach, they play a key role in supporting NHS services and improving patient outcomes across the region. The Role This is a varied and hands-on HR Advisor position , supporting the HR Business Partner in delivering an efficient, responsive HR service. You will act as a first point of contact for managers and employees, providing guidance on a range of HR matters while ensuring HR processes run smoothly across the organisation. Key Responsibilities Recruitment & Onboarding Manage end-to-end recruitment for administrative roles, complete pre-employment checks, and provide regular updates to stakeholders HR Administration & Systems Maintain accurate employee records and training data, ensuring compliance with internal policies Employee Relations Provide practical advice on absence, performance, disciplinary and grievance issues, supporting formal processes where required Policy & Process Support the development and implementation of HR policies, including attendance and flexible working Stakeholder Engagement Build strong relationships with managers, acting as a trusted first-line HR contact and supporting HR-led training initiatives Team Support Oversee the day-to-day activity of the HR Administrator About You You'll be a confident and proactive HR professional with experience across ER, recruitment and HR operations , comfortable working in a fast-paced environment and handling sensitive matters with discretion.
Office ManagerA highly regarded professional services firm is seeking an exceptional Office Manager to take ownership of the smooth running of its London office and help create an outstanding experience for clients, candidates, and colleagues alike.This is a newly created role within a well-established, values-led business and an excellent opportunity for someone who enjoys responsibility, variety, and being at the centre of a fast-paced and collaborative environment.Working closely with senior leadership and consultants, the successful candidate will play a key role in the day-to-day operations of the firm, combining office management, diary coordination, front-of-house responsibilities, supplier management, and people administration.The role would suit someone who is proactive, highly organised, calm under pressure, and confident managing multiple priorities with professionalism and discretion.Key Responsibilities Coordinating internal and external meetings, including diary management, scheduling, invitations, and supporting documentation Managing office supplies, facilities, and supplier relationships to ensure the office operates efficiently at all times Liaising with landlords, contractors, cleaners, and other external providers Acting as the first point of contact for visitors and maintaining a polished front-of-house experience Supporting meeting room management and ensuring meetings run seamlessly Monitoring shared inboxes and ensuring timely and professional responses Maintaining holiday and absence records accurately and confidentially Supporting wider office operations, health & safety processes, and general administration Candidate ProfileThe successful candidate will likely have: Previous experience within office management, executive support, operations, or front-of-house roles Excellent organisational skills and strong attention to detail A proactive, solutions-focused mindset with the ability to work independently A calm, polished, and professional communication style The ability to manage competing priorities in a fast-paced environment Experience within professional services, executive search, consulting, or a similarly high-touch client environment would be advantageous This is an excellent opportunity to join a highly respected business with a collaborative culture, strong values, and a genuinely positive working environment where no two days are the same.
May 24, 2026
Full time
Office ManagerA highly regarded professional services firm is seeking an exceptional Office Manager to take ownership of the smooth running of its London office and help create an outstanding experience for clients, candidates, and colleagues alike.This is a newly created role within a well-established, values-led business and an excellent opportunity for someone who enjoys responsibility, variety, and being at the centre of a fast-paced and collaborative environment.Working closely with senior leadership and consultants, the successful candidate will play a key role in the day-to-day operations of the firm, combining office management, diary coordination, front-of-house responsibilities, supplier management, and people administration.The role would suit someone who is proactive, highly organised, calm under pressure, and confident managing multiple priorities with professionalism and discretion.Key Responsibilities Coordinating internal and external meetings, including diary management, scheduling, invitations, and supporting documentation Managing office supplies, facilities, and supplier relationships to ensure the office operates efficiently at all times Liaising with landlords, contractors, cleaners, and other external providers Acting as the first point of contact for visitors and maintaining a polished front-of-house experience Supporting meeting room management and ensuring meetings run seamlessly Monitoring shared inboxes and ensuring timely and professional responses Maintaining holiday and absence records accurately and confidentially Supporting wider office operations, health & safety processes, and general administration Candidate ProfileThe successful candidate will likely have: Previous experience within office management, executive support, operations, or front-of-house roles Excellent organisational skills and strong attention to detail A proactive, solutions-focused mindset with the ability to work independently A calm, polished, and professional communication style The ability to manage competing priorities in a fast-paced environment Experience within professional services, executive search, consulting, or a similarly high-touch client environment would be advantageous This is an excellent opportunity to join a highly respected business with a collaborative culture, strong values, and a genuinely positive working environment where no two days are the same.
The Office Manager will oversee the smooth day-to-day operations of a busy office environment within the industrial and manufacturing sector. This role requires excellent organisational skills and the ability to manage administrative functions effectively in London. Client Details This organisation operates within the Industrial and Manufacturing industry and is recognised as a medium-sized business with a strong market presence globally. They are committed to maintaining high operational standards and fostering a professional working environment. Description As Office Manager, you will: Manage office operations to ensure efficiency and adherence to company policies. Coordinate and oversee administrative functions, including scheduling and correspondence. Ensure compliance with health and safety regulations within the workplace. Support senior management with reports, presentations, and documentation. Monitor office supplies and liaise with suppliers to maintain stock levels. Supervise and mentor administrative staff to achieve departmental goals. Handle confidential information with discretion and professionalism. Assist with budget management and expense tracking for the office. Profile A successful Office Manager should have: Proven experience in office management, ideally within the industrial or manufacturing industry. Strong organisational and multitasking abilities. Proficiency in standard office software, such as Microsoft Office Suite. Knowledge of health and safety regulations in an office environment. Excellent communication and interpersonal skills. Attention to detail and a proactive approach to problem-solving. General Understanding of Sales Order and Purchase Order Management required. Job Offer Competitive salary ranging from £45,000 to £55,000 per annum. Performance-based bonus to reward achievements. Generous holiday allowance to support work-life balance. Permanent position within a professional and supportive environment in London. Opportunities for growth within the industrial and manufacturing sector. If you are ready to take the next step in your career as an Office Manager, apply now to join a thriving team in London.
May 24, 2026
Full time
The Office Manager will oversee the smooth day-to-day operations of a busy office environment within the industrial and manufacturing sector. This role requires excellent organisational skills and the ability to manage administrative functions effectively in London. Client Details This organisation operates within the Industrial and Manufacturing industry and is recognised as a medium-sized business with a strong market presence globally. They are committed to maintaining high operational standards and fostering a professional working environment. Description As Office Manager, you will: Manage office operations to ensure efficiency and adherence to company policies. Coordinate and oversee administrative functions, including scheduling and correspondence. Ensure compliance with health and safety regulations within the workplace. Support senior management with reports, presentations, and documentation. Monitor office supplies and liaise with suppliers to maintain stock levels. Supervise and mentor administrative staff to achieve departmental goals. Handle confidential information with discretion and professionalism. Assist with budget management and expense tracking for the office. Profile A successful Office Manager should have: Proven experience in office management, ideally within the industrial or manufacturing industry. Strong organisational and multitasking abilities. Proficiency in standard office software, such as Microsoft Office Suite. Knowledge of health and safety regulations in an office environment. Excellent communication and interpersonal skills. Attention to detail and a proactive approach to problem-solving. General Understanding of Sales Order and Purchase Order Management required. Job Offer Competitive salary ranging from £45,000 to £55,000 per annum. Performance-based bonus to reward achievements. Generous holiday allowance to support work-life balance. Permanent position within a professional and supportive environment in London. Opportunities for growth within the industrial and manufacturing sector. If you are ready to take the next step in your career as an Office Manager, apply now to join a thriving team in London.
Adecco are please to be recruiting for a Project Manager to work within the Sussex Police Force. Location: Sussex Police HQ, Lewes Contract Type: Temporary Salary: 49,716 per annum End Date: April 2028 Working Pattern: Full Time (37 hours per week, you will enjoy Hybrid working 3 days in the office and 2 days from home) Are you a dynamic Project Manager ready to make an impact in the public sector? Our client is seeking a motivated individual to lead and manage projects within the Corporate Development Department. If you're passionate about delivering high-quality services and driving change, we want to hear from you! Why Join Us? Influence Change: Be at the forefront of delivering meaningful projects that drive efficiency and enhance service quality. Collaborative Environment: Work with a diverse team, including external partners, to achieve key objectives. Professional Development: Gain valuable experience and further your career in a supportive setting. Key Responsibilities: As a Project Manager, you will: Lead and manage projects from conception to delivery, ensuring they meet agreed timelines and budgets. Coordinate with various teams and external suppliers to align resources and expertise. Monitor project milestones and report progress to stakeholders. Identify and manage risks effectively, escalating issues as necessary. Develop comprehensive benefits management plans to track project success. Facilitate communication across departments, ensuring everyone is aligned and informed. What We're Looking For: Qualifications: Degree qualified or equivalent experience in Project Management; Prince 2 Practitioner certification preferred. Experience: Proven track record in delivering projects within a business improvement context, with excellent stakeholder management skills. Skills: Strong analytical abilities, problem-solving skills, and the capacity to influence and negotiate at all organisational levels. Communication: Well-developed verbal and written communication skills to produce clear reports and presentations. Your Attributes: Self-Starter: Ability to work independently and prioritise effectively in a fast-paced environment. Detail-Oriented: Strong attention to detail with a focus on quality and results. Team Player: Ability to motivate and manage a team to achieve project goals. Benefits of the Role: Opportunities for overtime and time off in lieu, as agreed with management. Access to professional development and training resources. Ready to Make a Difference? If you're excited about leading projects that matter and contributing to a better public service, apply today! Bring your expertise, enthusiasm, and innovative ideas to our client and help shape the future of project management in the public sector. How to Apply: Submit your application, including a CV and cover letter, highlighting your relevant experience and why you are the perfect fit for this role. We can't wait to meet you! Our client is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 24, 2026
Seasonal
Adecco are please to be recruiting for a Project Manager to work within the Sussex Police Force. Location: Sussex Police HQ, Lewes Contract Type: Temporary Salary: 49,716 per annum End Date: April 2028 Working Pattern: Full Time (37 hours per week, you will enjoy Hybrid working 3 days in the office and 2 days from home) Are you a dynamic Project Manager ready to make an impact in the public sector? Our client is seeking a motivated individual to lead and manage projects within the Corporate Development Department. If you're passionate about delivering high-quality services and driving change, we want to hear from you! Why Join Us? Influence Change: Be at the forefront of delivering meaningful projects that drive efficiency and enhance service quality. Collaborative Environment: Work with a diverse team, including external partners, to achieve key objectives. Professional Development: Gain valuable experience and further your career in a supportive setting. Key Responsibilities: As a Project Manager, you will: Lead and manage projects from conception to delivery, ensuring they meet agreed timelines and budgets. Coordinate with various teams and external suppliers to align resources and expertise. Monitor project milestones and report progress to stakeholders. Identify and manage risks effectively, escalating issues as necessary. Develop comprehensive benefits management plans to track project success. Facilitate communication across departments, ensuring everyone is aligned and informed. What We're Looking For: Qualifications: Degree qualified or equivalent experience in Project Management; Prince 2 Practitioner certification preferred. Experience: Proven track record in delivering projects within a business improvement context, with excellent stakeholder management skills. Skills: Strong analytical abilities, problem-solving skills, and the capacity to influence and negotiate at all organisational levels. Communication: Well-developed verbal and written communication skills to produce clear reports and presentations. Your Attributes: Self-Starter: Ability to work independently and prioritise effectively in a fast-paced environment. Detail-Oriented: Strong attention to detail with a focus on quality and results. Team Player: Ability to motivate and manage a team to achieve project goals. Benefits of the Role: Opportunities for overtime and time off in lieu, as agreed with management. Access to professional development and training resources. Ready to Make a Difference? If you're excited about leading projects that matter and contributing to a better public service, apply today! Bring your expertise, enthusiasm, and innovative ideas to our client and help shape the future of project management in the public sector. How to Apply: Submit your application, including a CV and cover letter, highlighting your relevant experience and why you are the perfect fit for this role. We can't wait to meet you! Our client is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Site Data Analyst Location: Greatham, Teesside Client: Tioxide Lead SAP PM and site data improvement at a major manufacturing site Tioxide is recruiting for a Site Data Analyst to join the Finance team at Greatham. This is a specialist systems and data role where you will act as the Business Process Owner for the site s Enterprise Asset Management and SAP PM system, supporting IT infrastructure for plant maintenance and helping drive continuous improvement across maintenance systems and processes. You will also support the development of key site systems including the Factory Information System, PI Vision and web-based intelligent interfaces. Working with SAP users, site teams, external suppliers and senior stakeholders, you will provide first-line support, technical guidance, coaching and data-led insight to help improve maintenance performance and business decision-making. What you ll be doing You will: Act as Business Process Owner for SAP PM / Enterprise Asset Management and supporting maintenance systems. Lead continuous improvement of site maintenance systems strategy, including SAP PM and related software. Support and coach a user community of around 100 SAP users. Educate and influence manufacturing teams in the use of SAP and web-based intelligent interfaces. Provide technical support, guidance and solutions to resolve SAP and maintenance system issues. Improve use of SAP Planned Maintenance functionality to support maintenance and reliability processes. Ensure common working practices for master data management across plant areas. Plan and prioritise master data maintenance to support statutory, maintenance and CAPEX programmes. Manage SAP role allocation, ensuring users have appropriate access, training and support. Develop automated reports aligned to business goals for site leadership, engineering managers and other stakeholders. Lead liaison with external suppliers to deliver computer-aided engineering solutions. Manage and develop the site s Aveva PI Vision Factory Information System to support safety, quality, cost and production performance. Promote a positive, values-led culture focused on collaboration, improvement and high standards. Candidate requirements We welcome applications from people who have: HNC, or equivalent knowledge, in an engineering discipline such as mechanical, electrical, chemical or a related subject. Experience delivering SAP Plant Maintenance or Enterprise Asset Management solutions. Experience in asset management, maintenance systems, capital project execution or manufacturing systems. Strong knowledge of SAP PM and maintenance performance metrics such as OEE, MTBF and MTTR. Good IT and data skills, including Excel, PI/FIS or similar systems. Experience developing performance reports, tools or automated reporting. The ability to simplify complex issues and turn data into practical insight. Strong written, verbal communication and facilitation skills. Confidence supporting users, coaching others and working with a wide range of stakeholders. A proactive, curious and continuous improvement mindset. We know people gain skills in different ways. You do not need to meet every point above to apply. If this role interests you and you believe you could make a positive contribution, we would welcome your application. Why join Tioxide? Join Tioxide in a role where your SAP PM, systems and data expertise will directly support maintenance performance, reliability, safety and operational decision-making. You will help shape how site teams use systems, data and reporting to improve performance across a major Teesside manufacturing site. Diversity and inclusion Tioxide is committed to building a diverse and inclusive workplace where everyone feels respected, valued and able to contribute. We welcome applications from people of all backgrounds, identities and experiences, including people from groups currently under-represented in manufacturing, data, systems, finance and technical roles. Tioxide and Wolviston Management Services are happy to discuss reasonable adjustments at any stage of the recruitment process.
May 24, 2026
Full time
Site Data Analyst Location: Greatham, Teesside Client: Tioxide Lead SAP PM and site data improvement at a major manufacturing site Tioxide is recruiting for a Site Data Analyst to join the Finance team at Greatham. This is a specialist systems and data role where you will act as the Business Process Owner for the site s Enterprise Asset Management and SAP PM system, supporting IT infrastructure for plant maintenance and helping drive continuous improvement across maintenance systems and processes. You will also support the development of key site systems including the Factory Information System, PI Vision and web-based intelligent interfaces. Working with SAP users, site teams, external suppliers and senior stakeholders, you will provide first-line support, technical guidance, coaching and data-led insight to help improve maintenance performance and business decision-making. What you ll be doing You will: Act as Business Process Owner for SAP PM / Enterprise Asset Management and supporting maintenance systems. Lead continuous improvement of site maintenance systems strategy, including SAP PM and related software. Support and coach a user community of around 100 SAP users. Educate and influence manufacturing teams in the use of SAP and web-based intelligent interfaces. Provide technical support, guidance and solutions to resolve SAP and maintenance system issues. Improve use of SAP Planned Maintenance functionality to support maintenance and reliability processes. Ensure common working practices for master data management across plant areas. Plan and prioritise master data maintenance to support statutory, maintenance and CAPEX programmes. Manage SAP role allocation, ensuring users have appropriate access, training and support. Develop automated reports aligned to business goals for site leadership, engineering managers and other stakeholders. Lead liaison with external suppliers to deliver computer-aided engineering solutions. Manage and develop the site s Aveva PI Vision Factory Information System to support safety, quality, cost and production performance. Promote a positive, values-led culture focused on collaboration, improvement and high standards. Candidate requirements We welcome applications from people who have: HNC, or equivalent knowledge, in an engineering discipline such as mechanical, electrical, chemical or a related subject. Experience delivering SAP Plant Maintenance or Enterprise Asset Management solutions. Experience in asset management, maintenance systems, capital project execution or manufacturing systems. Strong knowledge of SAP PM and maintenance performance metrics such as OEE, MTBF and MTTR. Good IT and data skills, including Excel, PI/FIS or similar systems. Experience developing performance reports, tools or automated reporting. The ability to simplify complex issues and turn data into practical insight. Strong written, verbal communication and facilitation skills. Confidence supporting users, coaching others and working with a wide range of stakeholders. A proactive, curious and continuous improvement mindset. We know people gain skills in different ways. You do not need to meet every point above to apply. If this role interests you and you believe you could make a positive contribution, we would welcome your application. Why join Tioxide? Join Tioxide in a role where your SAP PM, systems and data expertise will directly support maintenance performance, reliability, safety and operational decision-making. You will help shape how site teams use systems, data and reporting to improve performance across a major Teesside manufacturing site. Diversity and inclusion Tioxide is committed to building a diverse and inclusive workplace where everyone feels respected, valued and able to contribute. We welcome applications from people of all backgrounds, identities and experiences, including people from groups currently under-represented in manufacturing, data, systems, finance and technical roles. Tioxide and Wolviston Management Services are happy to discuss reasonable adjustments at any stage of the recruitment process.
We are seeking a motivated Business Development Manager to join a growing renewable energy business specialising in Solar PV solutions . This is a key role focused on driving new business, building client relationships, and supporting the growth of clean energy solutions. Role Purpose To generate and secure new business within the house building and residential development market , promoting Solar PV as part of new build housing schemes. You will collaborate with technical teams to deliver tailored renewable energy packages to developers. Key Responsibilities Develop business with house builders, developers, and new build housing projects Build and maintain strong relationships with residential developers and construction stakeholders Identify upcoming developments and secure early-stage engagement Conduct meetings and presentations with decision-makers Prepare and present Solar PV proposals for new build schemes Manage the full sales cycle from lead generation to close Maintain an accurate CRM pipeline and reporting Attend industry events and networking within the housing and construction sector Requirements Proven BDM/sales experience (renewables, construction, or house building preferred) Strong understanding of Solar PV and residential energy solutions Experience selling into house builders or developers desirable Proven track record of achieving sales targets Strong communication and negotiation skills Ability to work independently and manage own workload Full UK driving licence Desirable Existing relationships within house building or residential development sector Experience with EPCs, M&E contractors, or wider construction supply chain Knowledge of battery storage or smart energy systems Personal Attributes Target-driven, proactive, and commercially aware Strong relationship builder with developers and technical stakeholders Passionate about sustainability and low-carbon housing Package Competitive salary DOE plus commission/bonus structure and car allowance.
May 24, 2026
Full time
We are seeking a motivated Business Development Manager to join a growing renewable energy business specialising in Solar PV solutions . This is a key role focused on driving new business, building client relationships, and supporting the growth of clean energy solutions. Role Purpose To generate and secure new business within the house building and residential development market , promoting Solar PV as part of new build housing schemes. You will collaborate with technical teams to deliver tailored renewable energy packages to developers. Key Responsibilities Develop business with house builders, developers, and new build housing projects Build and maintain strong relationships with residential developers and construction stakeholders Identify upcoming developments and secure early-stage engagement Conduct meetings and presentations with decision-makers Prepare and present Solar PV proposals for new build schemes Manage the full sales cycle from lead generation to close Maintain an accurate CRM pipeline and reporting Attend industry events and networking within the housing and construction sector Requirements Proven BDM/sales experience (renewables, construction, or house building preferred) Strong understanding of Solar PV and residential energy solutions Experience selling into house builders or developers desirable Proven track record of achieving sales targets Strong communication and negotiation skills Ability to work independently and manage own workload Full UK driving licence Desirable Existing relationships within house building or residential development sector Experience with EPCs, M&E contractors, or wider construction supply chain Knowledge of battery storage or smart energy systems Personal Attributes Target-driven, proactive, and commercially aware Strong relationship builder with developers and technical stakeholders Passionate about sustainability and low-carbon housing Package Competitive salary DOE plus commission/bonus structure and car allowance.
Winner Recruitment has an excellent opportunity for an Account Coordinator looking to take their next step and join a successful and award-winning team. Winner Recruitment is a privately owned recruitment specialist UK company that has several clients across the UK within a variety of different sectors. The Account Coordinator will be responsible for all aspects of one of our newly acquired contracts to ensure that a high-quality consistent service is delivered to meet client requirements. This role will be responsible for delivering on the KPIs and SLA, working on-site with the client to ensure smooth operation success. Shift and salary: Wednesday to Saturday 4 x 10 hour shift - 08:00 to 18:00 £28,000 This role requires travel between Warrington, Bolton, Crewe and Tyneside, with mileage reimbursed for journeys outside of the primary location. Job description: Remotely manage and recruit for multiple clients and locations taking ownership building effective client relationships and operational delivery Based on various client s premises across the midlands patch millage will be reimbursed outside of your primary site location Overachieving KPIs Oversee and manage the daily implementation of the operational plan Regularly updating Regional Operations Manager with risks and potential opportunities Building strong client relationships and creating of positive client perception of Winner Recruitment Fully understand client requirements and ensure fulfilment of these is consistently achieved Recruitment of drivers and warehouse colleagues to be able to fulfil client requirements Plan and organise the assessment and induction process for all workers Accountable for overall compliance at sites and ensuring plans for contingencies are in place Effective worker management including absence, pay queries, performance, retention, etc. Undertake investigations and conduct disciplinary/grievances as and when required Attend weekly meetings with key stakeholders within the client's leadership team to review performance and delivery Plan and organise the induction process for new starters including a meet and greet and issuing of welcome packs/uniforms, etc. Responsible for accurate accident reporting and any insurance/claim issue that may rise Act in a calm, professional and proactive manner always which portrays a respectable image of Winner Recruitments company values The Account Coordinator will take a flexible approach to their working arrangements, particularly in relation to the re-assignment of duties that may be necessary when colleagues are away or during peak periods of work and on bank holidays. Onsite Coordinator Requirements: Travel to multiple client locations least 2-3 times per week across central region Full UK Driving licence and own vehicle Experience in building effective client relationships at all levels Experienced and successful at managing and delivering results. Experience in working with various reporting and forecasting tools. Experience with strong people management skills and enjoys a challenge and working to targets. Excellent communication and interpersonal skills with the ability to establish rapport with a variety of stakeholders at all organisational levels Excellent client-facing skills with the ability to build effective and sustainable relationships Self-driven, proactive, and results-oriented with a positive outlook, and a clear focus on quality and business profit. Uses own initiative and uses good judgement to make decisions Excellent organisational and time management skills Very good computer skills including MS Office (Word, Excel, and PowerPoint) Have strong leadership skills and be able to motivate and encourage good teamwork Be analytical and methodical in your approach to problems The ability to effectively handle a busy and varied workload, meet tight deadlines and prioritise effectively Resilient and able to work in an organisation that is undergoing change due to development and growth Onsite Coordinator Benefits: Wednesday to Saturday shift 4 x 10 hour shifts Salary:£28,000 per year depending on experience 28 days per annum + 1 day per each year s service Competitive Bonus scheme paid quarterly 1000 companies to inspire Britain Free onsite car park Career Development Flexible approach to weekends/bank holidays and peak time, you will be responsible for managing your own time If you are interested in this amazing opportunity, apply now to secure your role and one of our friendly team will call be in touch Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Winner Recruitment Job Types: Full-time, Permanent Additional pay: Bonus scheme Performance bonus Quarterly bonus Benefits: Bereavement leave Canteen Company events Free parking On-site parking Sick pay Work from home Schedule: 10 hour shift Day shift Every weekend Holidays Night shift Overtime Weekend availability Experience: Recruiting: 1 year (required) Licence/Certification: Driving Licence (required)
May 24, 2026
Contractor
Winner Recruitment has an excellent opportunity for an Account Coordinator looking to take their next step and join a successful and award-winning team. Winner Recruitment is a privately owned recruitment specialist UK company that has several clients across the UK within a variety of different sectors. The Account Coordinator will be responsible for all aspects of one of our newly acquired contracts to ensure that a high-quality consistent service is delivered to meet client requirements. This role will be responsible for delivering on the KPIs and SLA, working on-site with the client to ensure smooth operation success. Shift and salary: Wednesday to Saturday 4 x 10 hour shift - 08:00 to 18:00 £28,000 This role requires travel between Warrington, Bolton, Crewe and Tyneside, with mileage reimbursed for journeys outside of the primary location. Job description: Remotely manage and recruit for multiple clients and locations taking ownership building effective client relationships and operational delivery Based on various client s premises across the midlands patch millage will be reimbursed outside of your primary site location Overachieving KPIs Oversee and manage the daily implementation of the operational plan Regularly updating Regional Operations Manager with risks and potential opportunities Building strong client relationships and creating of positive client perception of Winner Recruitment Fully understand client requirements and ensure fulfilment of these is consistently achieved Recruitment of drivers and warehouse colleagues to be able to fulfil client requirements Plan and organise the assessment and induction process for all workers Accountable for overall compliance at sites and ensuring plans for contingencies are in place Effective worker management including absence, pay queries, performance, retention, etc. Undertake investigations and conduct disciplinary/grievances as and when required Attend weekly meetings with key stakeholders within the client's leadership team to review performance and delivery Plan and organise the induction process for new starters including a meet and greet and issuing of welcome packs/uniforms, etc. Responsible for accurate accident reporting and any insurance/claim issue that may rise Act in a calm, professional and proactive manner always which portrays a respectable image of Winner Recruitments company values The Account Coordinator will take a flexible approach to their working arrangements, particularly in relation to the re-assignment of duties that may be necessary when colleagues are away or during peak periods of work and on bank holidays. Onsite Coordinator Requirements: Travel to multiple client locations least 2-3 times per week across central region Full UK Driving licence and own vehicle Experience in building effective client relationships at all levels Experienced and successful at managing and delivering results. Experience in working with various reporting and forecasting tools. Experience with strong people management skills and enjoys a challenge and working to targets. Excellent communication and interpersonal skills with the ability to establish rapport with a variety of stakeholders at all organisational levels Excellent client-facing skills with the ability to build effective and sustainable relationships Self-driven, proactive, and results-oriented with a positive outlook, and a clear focus on quality and business profit. Uses own initiative and uses good judgement to make decisions Excellent organisational and time management skills Very good computer skills including MS Office (Word, Excel, and PowerPoint) Have strong leadership skills and be able to motivate and encourage good teamwork Be analytical and methodical in your approach to problems The ability to effectively handle a busy and varied workload, meet tight deadlines and prioritise effectively Resilient and able to work in an organisation that is undergoing change due to development and growth Onsite Coordinator Benefits: Wednesday to Saturday shift 4 x 10 hour shifts Salary:£28,000 per year depending on experience 28 days per annum + 1 day per each year s service Competitive Bonus scheme paid quarterly 1000 companies to inspire Britain Free onsite car park Career Development Flexible approach to weekends/bank holidays and peak time, you will be responsible for managing your own time If you are interested in this amazing opportunity, apply now to secure your role and one of our friendly team will call be in touch Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Winner Recruitment Job Types: Full-time, Permanent Additional pay: Bonus scheme Performance bonus Quarterly bonus Benefits: Bereavement leave Canteen Company events Free parking On-site parking Sick pay Work from home Schedule: 10 hour shift Day shift Every weekend Holidays Night shift Overtime Weekend availability Experience: Recruiting: 1 year (required) Licence/Certification: Driving Licence (required)
ROLE TITLE Helpline Advisor Reports to: Helpline Supervisor LOCATION Rotherham ROLE PURPOSE To have a customer-led' approach and support project/regulatory KPI's to ensure that all customer contacts are responded to in a positive and professional manner, in line with Client SLA's. To effectively record and distribute information relating to accidents and incidents and provide updates as required. To respond and reactively react to requests and process work in line with SLA's. ACCOUNTABILITIES As a key member of the client helpline, you will be responsible for delivering a best service that ensures customer and colleague requests are delivered and supports the delivery of agreed KPI's. The scope of this role includes, but is not limited to, the duties described below: Responsible to the General Manager for the provision of administrative support and the investigation into customer enquiries. Prompt and accurate process of incidents ensuring that circulation SLA's are met. Manages own workload and operates effectively and energetically as part of the wider team, contributing to the efficient resolution of all contacts whilst maintaining high levels of service to internal and external customers. Responsibilities Answer inbound telephone contacts promptly and professionally, delivering excellent customer service. Building rapport with clients and colleagues and promoting a professional image at all times in support of the companies and departmental values. Take personal ownership of queries and follow through to completion, including ensuring that the customer is satisfied with the outcome. Respond to customer emails Accurate and thorough recording of information on company IT systems. To ensure that you develop your capabilities through continual learning. To carry out additional/new duties to meet the needs of the business. Produce escalation alerts to a high and accurate standard ensuring key individuals within the business are kept informed. Follow agreed procedures, ensuring that standards are maintained. Act responsibly and respectfully. To make outbound calls to customers in order to request feedback on service delivery. To demonstrate a flexible approach and be adaptable to business needs. To understand your role and the role of others. To produce and deliver accurate data to the organisation. To respect and comply with the companies confidentiality policy. Provision of safe dig drawings in line with contractual requirements Monitoring of the central mailboxes including voice mail and email. Be comfortable in supporting the team's lone worker process during unsociable hours. PERSONAL QUALITIES AND EXPERIENCE Essential: Proven experience of working within a customer driven environment Ability to work to tight deadlines. Team player with ability to influence and negotiate Displays a confident and professional telephone manner IT literate. To embrace change and assist others. Excellent communication, written and interpersonal skills To promote and display a positive attitude. Desirable: A full driving license. A relevant customer service qualification e.g. ICS award, NVQ or similar. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
May 24, 2026
Contractor
ROLE TITLE Helpline Advisor Reports to: Helpline Supervisor LOCATION Rotherham ROLE PURPOSE To have a customer-led' approach and support project/regulatory KPI's to ensure that all customer contacts are responded to in a positive and professional manner, in line with Client SLA's. To effectively record and distribute information relating to accidents and incidents and provide updates as required. To respond and reactively react to requests and process work in line with SLA's. ACCOUNTABILITIES As a key member of the client helpline, you will be responsible for delivering a best service that ensures customer and colleague requests are delivered and supports the delivery of agreed KPI's. The scope of this role includes, but is not limited to, the duties described below: Responsible to the General Manager for the provision of administrative support and the investigation into customer enquiries. Prompt and accurate process of incidents ensuring that circulation SLA's are met. Manages own workload and operates effectively and energetically as part of the wider team, contributing to the efficient resolution of all contacts whilst maintaining high levels of service to internal and external customers. Responsibilities Answer inbound telephone contacts promptly and professionally, delivering excellent customer service. Building rapport with clients and colleagues and promoting a professional image at all times in support of the companies and departmental values. Take personal ownership of queries and follow through to completion, including ensuring that the customer is satisfied with the outcome. Respond to customer emails Accurate and thorough recording of information on company IT systems. To ensure that you develop your capabilities through continual learning. To carry out additional/new duties to meet the needs of the business. Produce escalation alerts to a high and accurate standard ensuring key individuals within the business are kept informed. Follow agreed procedures, ensuring that standards are maintained. Act responsibly and respectfully. To make outbound calls to customers in order to request feedback on service delivery. To demonstrate a flexible approach and be adaptable to business needs. To understand your role and the role of others. To produce and deliver accurate data to the organisation. To respect and comply with the companies confidentiality policy. Provision of safe dig drawings in line with contractual requirements Monitoring of the central mailboxes including voice mail and email. Be comfortable in supporting the team's lone worker process during unsociable hours. PERSONAL QUALITIES AND EXPERIENCE Essential: Proven experience of working within a customer driven environment Ability to work to tight deadlines. Team player with ability to influence and negotiate Displays a confident and professional telephone manner IT literate. To embrace change and assist others. Excellent communication, written and interpersonal skills To promote and display a positive attitude. Desirable: A full driving license. A relevant customer service qualification e.g. ICS award, NVQ or similar. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Resident Liaison Officer (RLO) Temp to Perm Manchester (North Manchester & surrounding areas) 29,000 - 31,000 Monday-Friday 8:00am-4:30pm Start: Immediate/Notice period Are you an experienced Resident Liaison Officer who enjoys being the friendly, professional link between residents, site teams and clients? We're recruiting for a well-established property maintenance contractor working across North Manchester. This is a temp-to-perm opportunity for the right person, offering stability and the chance to join a supportive team on long-term works. The Role You'll be the key point of contact for residents, ensuring communication is clear, consistent and customer-focused throughout the works programme. Key Responsibilities Liaise with residents, Scheme Managers and the client to keep everyone informed Support the delivery of social value / community engagement events Collate customer satisfaction surveys and feedback Monitor, log and help resolve resident complaints in a professional manner Work closely with the Site/Project Manager to maintain a strong communication bridge Support conflict resolution and de-escalate concerns on site where needed What We're Looking For Experience as an RLO/CLO (or similar customer-facing role in construction/property services or construction) Strong customer service and communication skills Confident handling sensitive conversations and complaints Organised, proactive and able to manage multiple stakeholders Interested? Send your CV over or call Jess on (phone number removed) for a quick chat. Key words: Resident Liaison Officer, RLO, Tenant Liaison Officer, TLO, Customer Liaison Officer, CLO, Customer Care, Property Services, Repairs & Maintenance, Construction, Manchester, North West
May 24, 2026
Seasonal
Resident Liaison Officer (RLO) Temp to Perm Manchester (North Manchester & surrounding areas) 29,000 - 31,000 Monday-Friday 8:00am-4:30pm Start: Immediate/Notice period Are you an experienced Resident Liaison Officer who enjoys being the friendly, professional link between residents, site teams and clients? We're recruiting for a well-established property maintenance contractor working across North Manchester. This is a temp-to-perm opportunity for the right person, offering stability and the chance to join a supportive team on long-term works. The Role You'll be the key point of contact for residents, ensuring communication is clear, consistent and customer-focused throughout the works programme. Key Responsibilities Liaise with residents, Scheme Managers and the client to keep everyone informed Support the delivery of social value / community engagement events Collate customer satisfaction surveys and feedback Monitor, log and help resolve resident complaints in a professional manner Work closely with the Site/Project Manager to maintain a strong communication bridge Support conflict resolution and de-escalate concerns on site where needed What We're Looking For Experience as an RLO/CLO (or similar customer-facing role in construction/property services or construction) Strong customer service and communication skills Confident handling sensitive conversations and complaints Organised, proactive and able to manage multiple stakeholders Interested? Send your CV over or call Jess on (phone number removed) for a quick chat. Key words: Resident Liaison Officer, RLO, Tenant Liaison Officer, TLO, Customer Liaison Officer, CLO, Customer Care, Property Services, Repairs & Maintenance, Construction, Manchester, North West