Fire and Security Engineer Basic 38-42k Door to Door Travel Paid at Overtime Rates Our client is a well-established and growing fire and security specialist delivering the design, installation, commissioning, and maintenance of a wide range of life safety and security systems. Working across a variety of commercial, industrial, and public sector environments, the company has built a strong reputation for providing reliable, compliant solutions and high levels of customer service. With a team of experienced engineers and a strong focus on quality and long-term client relationships, they continue to see steady growth and are now looking to strengthen their engineering team to support increasing demand. Responsibilities as a Fire and Security Engineer Small Works and Service of Fire & Security systems Participation in an on-call rota Ensuring all work is completed in line with industry standards and regulations Working on motorway services and petrol stations Covering across Hertfordshire, Bedfordshire & Essex Package & Benefits for a Fire and Security Engineer Basic Salary: 38,000 - 42,000 Door-to-door travel paid at overtime rates Flexible start / finish times 23 days holiday + bank holidays Call out 1 in 14 weeks 175 standby payment per week All call outs handled remotely FIA & Zeus qualifications fully paid for In-house technical support engineer 2 company social events per year Company Van and Personal use included If you are interested, please do apply now! Secure and Recruit is a reputable, honest, and longstanding specialist Fire and Security Recruitment company. With an extensive network of the industry's top companies, we ensure that positions we introduce align with candidate expectations. Your preferences and aspirations are of utmost importance, and all details will be thoroughly discussed.
May 24, 2026
Full time
Fire and Security Engineer Basic 38-42k Door to Door Travel Paid at Overtime Rates Our client is a well-established and growing fire and security specialist delivering the design, installation, commissioning, and maintenance of a wide range of life safety and security systems. Working across a variety of commercial, industrial, and public sector environments, the company has built a strong reputation for providing reliable, compliant solutions and high levels of customer service. With a team of experienced engineers and a strong focus on quality and long-term client relationships, they continue to see steady growth and are now looking to strengthen their engineering team to support increasing demand. Responsibilities as a Fire and Security Engineer Small Works and Service of Fire & Security systems Participation in an on-call rota Ensuring all work is completed in line with industry standards and regulations Working on motorway services and petrol stations Covering across Hertfordshire, Bedfordshire & Essex Package & Benefits for a Fire and Security Engineer Basic Salary: 38,000 - 42,000 Door-to-door travel paid at overtime rates Flexible start / finish times 23 days holiday + bank holidays Call out 1 in 14 weeks 175 standby payment per week All call outs handled remotely FIA & Zeus qualifications fully paid for In-house technical support engineer 2 company social events per year Company Van and Personal use included If you are interested, please do apply now! Secure and Recruit is a reputable, honest, and longstanding specialist Fire and Security Recruitment company. With an extensive network of the industry's top companies, we ensure that positions we introduce align with candidate expectations. Your preferences and aspirations are of utmost importance, and all details will be thoroughly discussed.
Winner Recruitment has an excellent opportunity for an Account Coordinator looking to take their next step and join a successful and award-winning team. Winner Recruitment is a privately owned recruitment specialist UK company that has several clients across the UK within a variety of different sectors. The Account Coordinator will be responsible for all aspects of one of our newly acquired contracts to ensure that a high-quality consistent service is delivered to meet client requirements. This role will be responsible for delivering on the KPIs and SLA, working on-site with the client to ensure smooth operation success. Shift and salary: Wednesday to Saturday 4 x 10 hour shift - 08:00 to 18:00 £28,000 This role requires travel between Warrington, Bolton, Crewe and Tyneside, with mileage reimbursed for journeys outside of the primary location. Job description: Remotely manage and recruit for multiple clients and locations taking ownership building effective client relationships and operational delivery Based on various client s premises across the midlands patch millage will be reimbursed outside of your primary site location Overachieving KPIs Oversee and manage the daily implementation of the operational plan Regularly updating Regional Operations Manager with risks and potential opportunities Building strong client relationships and creating of positive client perception of Winner Recruitment Fully understand client requirements and ensure fulfilment of these is consistently achieved Recruitment of drivers and warehouse colleagues to be able to fulfil client requirements Plan and organise the assessment and induction process for all workers Accountable for overall compliance at sites and ensuring plans for contingencies are in place Effective worker management including absence, pay queries, performance, retention, etc. Undertake investigations and conduct disciplinary/grievances as and when required Attend weekly meetings with key stakeholders within the client's leadership team to review performance and delivery Plan and organise the induction process for new starters including a meet and greet and issuing of welcome packs/uniforms, etc. Responsible for accurate accident reporting and any insurance/claim issue that may rise Act in a calm, professional and proactive manner always which portrays a respectable image of Winner Recruitments company values The Account Coordinator will take a flexible approach to their working arrangements, particularly in relation to the re-assignment of duties that may be necessary when colleagues are away or during peak periods of work and on bank holidays. Onsite Coordinator Requirements: Travel to multiple client locations least 2-3 times per week across central region Full UK Driving licence and own vehicle Experience in building effective client relationships at all levels Experienced and successful at managing and delivering results. Experience in working with various reporting and forecasting tools. Experience with strong people management skills and enjoys a challenge and working to targets. Excellent communication and interpersonal skills with the ability to establish rapport with a variety of stakeholders at all organisational levels Excellent client-facing skills with the ability to build effective and sustainable relationships Self-driven, proactive, and results-oriented with a positive outlook, and a clear focus on quality and business profit. Uses own initiative and uses good judgement to make decisions Excellent organisational and time management skills Very good computer skills including MS Office (Word, Excel, and PowerPoint) Have strong leadership skills and be able to motivate and encourage good teamwork Be analytical and methodical in your approach to problems The ability to effectively handle a busy and varied workload, meet tight deadlines and prioritise effectively Resilient and able to work in an organisation that is undergoing change due to development and growth Onsite Coordinator Benefits: Wednesday to Saturday shift 4 x 10 hour shifts Salary:£28,000 per year depending on experience 28 days per annum + 1 day per each year s service Competitive Bonus scheme paid quarterly 1000 companies to inspire Britain Free onsite car park Career Development Flexible approach to weekends/bank holidays and peak time, you will be responsible for managing your own time If you are interested in this amazing opportunity, apply now to secure your role and one of our friendly team will call be in touch Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Winner Recruitment Job Types: Full-time, Permanent Additional pay: Bonus scheme Performance bonus Quarterly bonus Benefits: Bereavement leave Canteen Company events Free parking On-site parking Sick pay Work from home Schedule: 10 hour shift Day shift Every weekend Holidays Night shift Overtime Weekend availability Experience: Recruiting: 1 year (required) Licence/Certification: Driving Licence (required)
May 24, 2026
Contractor
Winner Recruitment has an excellent opportunity for an Account Coordinator looking to take their next step and join a successful and award-winning team. Winner Recruitment is a privately owned recruitment specialist UK company that has several clients across the UK within a variety of different sectors. The Account Coordinator will be responsible for all aspects of one of our newly acquired contracts to ensure that a high-quality consistent service is delivered to meet client requirements. This role will be responsible for delivering on the KPIs and SLA, working on-site with the client to ensure smooth operation success. Shift and salary: Wednesday to Saturday 4 x 10 hour shift - 08:00 to 18:00 £28,000 This role requires travel between Warrington, Bolton, Crewe and Tyneside, with mileage reimbursed for journeys outside of the primary location. Job description: Remotely manage and recruit for multiple clients and locations taking ownership building effective client relationships and operational delivery Based on various client s premises across the midlands patch millage will be reimbursed outside of your primary site location Overachieving KPIs Oversee and manage the daily implementation of the operational plan Regularly updating Regional Operations Manager with risks and potential opportunities Building strong client relationships and creating of positive client perception of Winner Recruitment Fully understand client requirements and ensure fulfilment of these is consistently achieved Recruitment of drivers and warehouse colleagues to be able to fulfil client requirements Plan and organise the assessment and induction process for all workers Accountable for overall compliance at sites and ensuring plans for contingencies are in place Effective worker management including absence, pay queries, performance, retention, etc. Undertake investigations and conduct disciplinary/grievances as and when required Attend weekly meetings with key stakeholders within the client's leadership team to review performance and delivery Plan and organise the induction process for new starters including a meet and greet and issuing of welcome packs/uniforms, etc. Responsible for accurate accident reporting and any insurance/claim issue that may rise Act in a calm, professional and proactive manner always which portrays a respectable image of Winner Recruitments company values The Account Coordinator will take a flexible approach to their working arrangements, particularly in relation to the re-assignment of duties that may be necessary when colleagues are away or during peak periods of work and on bank holidays. Onsite Coordinator Requirements: Travel to multiple client locations least 2-3 times per week across central region Full UK Driving licence and own vehicle Experience in building effective client relationships at all levels Experienced and successful at managing and delivering results. Experience in working with various reporting and forecasting tools. Experience with strong people management skills and enjoys a challenge and working to targets. Excellent communication and interpersonal skills with the ability to establish rapport with a variety of stakeholders at all organisational levels Excellent client-facing skills with the ability to build effective and sustainable relationships Self-driven, proactive, and results-oriented with a positive outlook, and a clear focus on quality and business profit. Uses own initiative and uses good judgement to make decisions Excellent organisational and time management skills Very good computer skills including MS Office (Word, Excel, and PowerPoint) Have strong leadership skills and be able to motivate and encourage good teamwork Be analytical and methodical in your approach to problems The ability to effectively handle a busy and varied workload, meet tight deadlines and prioritise effectively Resilient and able to work in an organisation that is undergoing change due to development and growth Onsite Coordinator Benefits: Wednesday to Saturday shift 4 x 10 hour shifts Salary:£28,000 per year depending on experience 28 days per annum + 1 day per each year s service Competitive Bonus scheme paid quarterly 1000 companies to inspire Britain Free onsite car park Career Development Flexible approach to weekends/bank holidays and peak time, you will be responsible for managing your own time If you are interested in this amazing opportunity, apply now to secure your role and one of our friendly team will call be in touch Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Winner Recruitment Job Types: Full-time, Permanent Additional pay: Bonus scheme Performance bonus Quarterly bonus Benefits: Bereavement leave Canteen Company events Free parking On-site parking Sick pay Work from home Schedule: 10 hour shift Day shift Every weekend Holidays Night shift Overtime Weekend availability Experience: Recruiting: 1 year (required) Licence/Certification: Driving Licence (required)
Your new company We are seeking a proactive and detail-oriented Warehouse Administrator to support stock control and administrative operations within a busy warehouse environment. This role is key to ensuring accurate inventory management and smooth day-to-day warehouse processes. Your new role Maintain accurate stock records and inventory levels within internal systems. Perform regular stock counts and cycle counts, investigating discrepancies. Process inbound and outbound stock documentation (GRNs, dispatch notes, etc.) Liaise with warehouse operatives and management to ensure stock accuracy. Update and manage data within warehouse management systems (WMS). Support goods-in and goods-out processes from an administrative perspective. Produce stock reports and highlight any issues or trends. Ensure all documentation is completed accurately and in a timely manner. Follow company procedures relating to stock control and compliance. What you'll need to succeed Previous experience in a warehouse administration or stock control role. Strong attention to detail and high level of accuracy. Good IT skills, particularly Excel and warehouse systems. Ability to work in a fast-paced environment and meet deadlines. Strong communication skills and ability to work as part of a team Problem-solving mindset with a proactive approach What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 24, 2026
Full time
Your new company We are seeking a proactive and detail-oriented Warehouse Administrator to support stock control and administrative operations within a busy warehouse environment. This role is key to ensuring accurate inventory management and smooth day-to-day warehouse processes. Your new role Maintain accurate stock records and inventory levels within internal systems. Perform regular stock counts and cycle counts, investigating discrepancies. Process inbound and outbound stock documentation (GRNs, dispatch notes, etc.) Liaise with warehouse operatives and management to ensure stock accuracy. Update and manage data within warehouse management systems (WMS). Support goods-in and goods-out processes from an administrative perspective. Produce stock reports and highlight any issues or trends. Ensure all documentation is completed accurately and in a timely manner. Follow company procedures relating to stock control and compliance. What you'll need to succeed Previous experience in a warehouse administration or stock control role. Strong attention to detail and high level of accuracy. Good IT skills, particularly Excel and warehouse systems. Ability to work in a fast-paced environment and meet deadlines. Strong communication skills and ability to work as part of a team Problem-solving mindset with a proactive approach What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
May 24, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
May 24, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Job title: Building Services Engineer Location: Royston, Hertfordshire, UK (site-based role) This role is a 12-month fixed term contract. World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Building Services Engineer, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. We are seeking a skilled and reliable Building Services Engineer who will be responsible for performing routine inspections, troubleshooting issues, and carrying out repairs or preventative maintenance on HVAC, electrical, plumbing, and other facility systems. The goal is to ensure the building operates smoothly, meets safety standards, and remains in good working condition to support the needs of tenants, staff, or visitors. The role: As a Building Services Engineer, you will help drive our goals by: Assist with the overall management of building services assets and systems across the business Hands on maintenance of buildings services plant/equipment to reduce downtime, managing 3rd parties and contractors Coordinate both specialist and trade (mechanical, electrical, civil etc) contractors to execute work packages on Building Services equipment Management of general building structures repairs/maintenance Lead small projects in relation to building services improvements & installations Subject matter expert and point of contact for Building Services Owner of building services assets across site Exercise discretion in operational decisions such as sequencing of works, site logistics, contractor coordination, and issue resolution on-site. Escalate major strategic decisions or deviations from budget/schedule to senior leadership but retains autonomy over daily site-level operational decisions. Key skills that will help you succeed in this role: Experience working on HVAC, AHU's or Air Conditioning Systems Experienced working with permitting systems Ability to work with and manage of 3rd Parties and external contractors Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as Retirement savings Share plans Saving accounts House saving funds Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
May 24, 2026
Full time
Job title: Building Services Engineer Location: Royston, Hertfordshire, UK (site-based role) This role is a 12-month fixed term contract. World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Building Services Engineer, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. We are seeking a skilled and reliable Building Services Engineer who will be responsible for performing routine inspections, troubleshooting issues, and carrying out repairs or preventative maintenance on HVAC, electrical, plumbing, and other facility systems. The goal is to ensure the building operates smoothly, meets safety standards, and remains in good working condition to support the needs of tenants, staff, or visitors. The role: As a Building Services Engineer, you will help drive our goals by: Assist with the overall management of building services assets and systems across the business Hands on maintenance of buildings services plant/equipment to reduce downtime, managing 3rd parties and contractors Coordinate both specialist and trade (mechanical, electrical, civil etc) contractors to execute work packages on Building Services equipment Management of general building structures repairs/maintenance Lead small projects in relation to building services improvements & installations Subject matter expert and point of contact for Building Services Owner of building services assets across site Exercise discretion in operational decisions such as sequencing of works, site logistics, contractor coordination, and issue resolution on-site. Escalate major strategic decisions or deviations from budget/schedule to senior leadership but retains autonomy over daily site-level operational decisions. Key skills that will help you succeed in this role: Experience working on HVAC, AHU's or Air Conditioning Systems Experienced working with permitting systems Ability to work with and manage of 3rd Parties and external contractors Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as Retirement savings Share plans Saving accounts House saving funds Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
May 24, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Permanent role, 4 day working week, Monday to Thursday, Overtime opportunities available , pension contribution, 24 days holiday plus bank holidays and further benefits for the Coachbuilder role. A growing specialist conversion business requires a Coachbuilder to support high quality van builds. This position offers stability, strong earning potential, and long-term development within a clean, well-equipped workshop. Work is completed from detailed instructions with responsibility for accuracy and finish. Each build is bespoke, requiring attention to detail and consistency across all stages. We would welcome people to apply for the Coachbuilder role that have previous experience with aluminium, steel, composites, plastics, plywood and trim materials. As a Coachbuilder, you'll be hands-on with full vehicle fit-outs, including: Interior & exterior trim installation Fitting flooring, seating, tracking systems & vents Working from detailed build instructions and specs Supporting bespoke van conversions to customer requirements Using a wide range of materials and tools to complete high-quality builds Benefits of the Coachbuilder role: 4-day working week every week Pension scheme 24 days holiday (including Christmas shutdown) Employee Assistance Programme MediCash healthcare plan PPE vouchers Free on-site parking Competitive salary Regular team rewards, lunches & incentives Qualification opportunities and in -house training fully funded If you are interested in the Coachbuilder role please contact Maisie at E3 Recruitment .
May 24, 2026
Full time
Permanent role, 4 day working week, Monday to Thursday, Overtime opportunities available , pension contribution, 24 days holiday plus bank holidays and further benefits for the Coachbuilder role. A growing specialist conversion business requires a Coachbuilder to support high quality van builds. This position offers stability, strong earning potential, and long-term development within a clean, well-equipped workshop. Work is completed from detailed instructions with responsibility for accuracy and finish. Each build is bespoke, requiring attention to detail and consistency across all stages. We would welcome people to apply for the Coachbuilder role that have previous experience with aluminium, steel, composites, plastics, plywood and trim materials. As a Coachbuilder, you'll be hands-on with full vehicle fit-outs, including: Interior & exterior trim installation Fitting flooring, seating, tracking systems & vents Working from detailed build instructions and specs Supporting bespoke van conversions to customer requirements Using a wide range of materials and tools to complete high-quality builds Benefits of the Coachbuilder role: 4-day working week every week Pension scheme 24 days holiday (including Christmas shutdown) Employee Assistance Programme MediCash healthcare plan PPE vouchers Free on-site parking Competitive salary Regular team rewards, lunches & incentives Qualification opportunities and in -house training fully funded If you are interested in the Coachbuilder role please contact Maisie at E3 Recruitment .
Fire and Security Engineer Basic 38-42k Door to Door Travel Paid at Overtime Rates Our client is a well-established and growing fire and security specialist delivering the design, installation, commissioning, and maintenance of a wide range of life safety and security systems. Working across a variety of commercial, industrial, and public sector environments, the company has built a strong reputation for providing reliable, compliant solutions and high levels of customer service. With a team of experienced engineers and a strong focus on quality and long-term client relationships, they continue to see steady growth and are now looking to strengthen their engineering team to support increasing demand. Responsibilities as a Fire and Security Engineer Installation of Fire & Security systems Participation in an on-call rota Ensuring all work is completed in line with industry standards and regulations Working on motorway services and petrol stations Covering across North West Package & Benefits for a Fire and Security Engineer Basic Salary: 38,000 - 42,000 Door-to-door travel paid at overtime rates Flexible start / finish times 23 days holiday + bank holidays Call out 1 in 14 weeks 175 standby payment per week All call outs handled remotely FIA & Zeus qualifications fully paid for In-house technical support engineer 2 company social events per year Company Van and Personal use included If you are interested, please do apply now! Secure and Recruit is a reputable, honest, and longstanding specialist Fire and Security Recruitment company. With an extensive network of the industry's top companies, we ensure that positions we introduce align with candidate expectations. Your preferences and aspirations are of utmost importance, and all details will be thoroughly discussed.
May 24, 2026
Full time
Fire and Security Engineer Basic 38-42k Door to Door Travel Paid at Overtime Rates Our client is a well-established and growing fire and security specialist delivering the design, installation, commissioning, and maintenance of a wide range of life safety and security systems. Working across a variety of commercial, industrial, and public sector environments, the company has built a strong reputation for providing reliable, compliant solutions and high levels of customer service. With a team of experienced engineers and a strong focus on quality and long-term client relationships, they continue to see steady growth and are now looking to strengthen their engineering team to support increasing demand. Responsibilities as a Fire and Security Engineer Installation of Fire & Security systems Participation in an on-call rota Ensuring all work is completed in line with industry standards and regulations Working on motorway services and petrol stations Covering across North West Package & Benefits for a Fire and Security Engineer Basic Salary: 38,000 - 42,000 Door-to-door travel paid at overtime rates Flexible start / finish times 23 days holiday + bank holidays Call out 1 in 14 weeks 175 standby payment per week All call outs handled remotely FIA & Zeus qualifications fully paid for In-house technical support engineer 2 company social events per year Company Van and Personal use included If you are interested, please do apply now! Secure and Recruit is a reputable, honest, and longstanding specialist Fire and Security Recruitment company. With an extensive network of the industry's top companies, we ensure that positions we introduce align with candidate expectations. Your preferences and aspirations are of utmost importance, and all details will be thoroughly discussed.
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
May 24, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
May 24, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Location: Hybrid/Reed House, Norwich Salary: £33,239 - £38,514 per annum Hours: 36 per week Contract Type: Permanent (2 roles available) Within our Home Ownership Directorate, we are committed to delivering an outstanding customer experience at every stage of the homeownership journey, from first enquiry through to move-in and beyond. We're now seeking a Home Ownership Specialist to join our friendly and dedicated team in Norwich. As part of the team, you'll play a key role in delivering a compliant, customer-focused service to our homeowners and leaseholders. You'll manage a range of home ownership processes, ensuring a smooth, efficient, and positive experience for our customers. Customer service is central to this role. You'll bring a proven track record of delivering high-quality service, along with strong communication skills and the ability to handle complex or sensitive enquiries with confidence. Working collaboratively with internal colleagues and external stakeholders, you'll help deliver outcomes that make a real difference. You'll also demonstrate a good understanding of the wider home ownership sector. A background in housing or property management is essential, alongside proficiency in MS Office and a solid standard of education and experience in leasehold management and legislation is highly desirable. Key requirements: Proven experience in housing or property management Strong knowledge of leasehold management and relevant legislation Excellent customer service and communication skills Ability to manage challenging situations with professionalism and confidence Proficiency in MS Office packages Strong organisational skills and attention to detail A proactive, adaptable approach with the ability to work collaboratively Confidence working cross-functionally with internal teams and external partners Self-motivated, with a strong sense of ownership and customer focus Candidates should have experience in leasehold management, be confident in reviewing and interpreting leases, and have an awareness of Section 20 and QLTA consultations and the relevant legislation for this delivery area. We are also looking for candidates who can help lead on our permission requests from our homeowners, including subletting and major alterations . This is an excellent opportunity to join us and play a key role in delivering an exceptional homeownership experience for our customers. If this sounds like an opportunity for you, then please review the full role profile and behaviours before applying Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 7th June 2026 at midnight. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. This is a hybrid role with a base location at our office in Norwich. Candidates will be expected to work from the office at least 4 days a week during the training period, then 1- 2 days a week after. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
May 24, 2026
Full time
Location: Hybrid/Reed House, Norwich Salary: £33,239 - £38,514 per annum Hours: 36 per week Contract Type: Permanent (2 roles available) Within our Home Ownership Directorate, we are committed to delivering an outstanding customer experience at every stage of the homeownership journey, from first enquiry through to move-in and beyond. We're now seeking a Home Ownership Specialist to join our friendly and dedicated team in Norwich. As part of the team, you'll play a key role in delivering a compliant, customer-focused service to our homeowners and leaseholders. You'll manage a range of home ownership processes, ensuring a smooth, efficient, and positive experience for our customers. Customer service is central to this role. You'll bring a proven track record of delivering high-quality service, along with strong communication skills and the ability to handle complex or sensitive enquiries with confidence. Working collaboratively with internal colleagues and external stakeholders, you'll help deliver outcomes that make a real difference. You'll also demonstrate a good understanding of the wider home ownership sector. A background in housing or property management is essential, alongside proficiency in MS Office and a solid standard of education and experience in leasehold management and legislation is highly desirable. Key requirements: Proven experience in housing or property management Strong knowledge of leasehold management and relevant legislation Excellent customer service and communication skills Ability to manage challenging situations with professionalism and confidence Proficiency in MS Office packages Strong organisational skills and attention to detail A proactive, adaptable approach with the ability to work collaboratively Confidence working cross-functionally with internal teams and external partners Self-motivated, with a strong sense of ownership and customer focus Candidates should have experience in leasehold management, be confident in reviewing and interpreting leases, and have an awareness of Section 20 and QLTA consultations and the relevant legislation for this delivery area. We are also looking for candidates who can help lead on our permission requests from our homeowners, including subletting and major alterations . This is an excellent opportunity to join us and play a key role in delivering an exceptional homeownership experience for our customers. If this sounds like an opportunity for you, then please review the full role profile and behaviours before applying Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 7th June 2026 at midnight. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. This is a hybrid role with a base location at our office in Norwich. Candidates will be expected to work from the office at least 4 days a week during the training period, then 1- 2 days a week after. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Are you looking to kick-start your career with a company that genuinely invests in your growth and development? Do you want to be part of an inclusive, supportive, and forward-thinking business where your contribution really matters? We re proud of our open and honest culture - with each other and with our clients. We believe people do their best work when they feel supported, valued, and encouraged to grow, and that s exactly the environment we ve built. You ll be joining a young, dynamic team on an exciting journey, where collaboration, integrity, and a sense of fun are all part of the day-to-day. This role is perfect for someone who is highly organised, proactive, and enjoys variety - where no two days are ever quite the same. The Role at a Glance: Administrative Assistant London, SE6 £25,500 Plus Casual Dress and On-Site Parking Full Time - Permanent Hours: 9am - 5pm, Monday - Friday Values: Integrity, Attention to Detail, Fun, Innovation, Adaptability Company: Building Maintenance Without Limits Your Skills: Admin, Team Support, Customer Service, Organised, Excellent Attention to Detail. Who we are: We are a London based building services contractor offering specialist expertise in access and external building maintenance and construction. Our rope-access background (abseiling) allows us to help our clients find cost-effective and safe solutions. We are able to support in even the most challenging of environments. With vast amounts of experience and a myriad of projects under our belt, we offer a full spectrum of building maintenance services that require the expert know-how to complete. Our Vision: Transform the face of buildings globally using pioneering in-house technology Our Purpose: To be the brand that creates innovative products that break free from conventional methods, allowing us to offer completely unique building services that no one else can. Where you come in: As our Administrative Assistant, you ll sit at the heart of the business, playing a key role in keeping everything running smoothly. You ll coordinate and support teams across Field Operations, Finance, and Customer Service, acting as a central point of contact and problem-solver. You ll also work closely with our Managing Director and wider team, providing first-class support and helping drive the day-to-day success of the business. What your day might look like: • Be the friendly first point of contact for customers across phone, email, and online channels • Coordinate and schedule jobs and appointments, keeping multiple diaries running seamlessly • Manage calendars and priorities to ensure projects stay on track • Capture and maintain accurate job notes and records • Prepare clear, professional customer quotes • Create RAMS (Risk Assessments and Method Statements) to support safe, compliant operations • Compile and organise all documentation needed for on-site teams before work begins • Liaise with suppliers and manage purchasing to ensure the right materials are in the right place at the right time • Support the Sales & Marketing team with ad-hoc tasks and initiatives • Produce sales reports and insights for the Managing Director About You: • Experience in a busy, service-led sales environment • Thrives in a fast-paced, customer-focused setting • Adaptable and comfortable with change • Strong attention to detail and organisation skills • Innovative mindset with a proactive approach • Acts with integrity and professionalism at all times • A positive team player who brings energy and a sense of fun If you re an organised, motivated graduate looking to build a long-term career within a growing and innovative business, we d love to hear from you. This is a fantastic opportunity to join a supportive team where your ideas are welcomed, your development is encouraged, and your contribution genuinely makes a difference. Apply now to start your journey as our Administrative Assistant and be part of a company that s transforming the future of building restoration. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 24, 2026
Full time
Are you looking to kick-start your career with a company that genuinely invests in your growth and development? Do you want to be part of an inclusive, supportive, and forward-thinking business where your contribution really matters? We re proud of our open and honest culture - with each other and with our clients. We believe people do their best work when they feel supported, valued, and encouraged to grow, and that s exactly the environment we ve built. You ll be joining a young, dynamic team on an exciting journey, where collaboration, integrity, and a sense of fun are all part of the day-to-day. This role is perfect for someone who is highly organised, proactive, and enjoys variety - where no two days are ever quite the same. The Role at a Glance: Administrative Assistant London, SE6 £25,500 Plus Casual Dress and On-Site Parking Full Time - Permanent Hours: 9am - 5pm, Monday - Friday Values: Integrity, Attention to Detail, Fun, Innovation, Adaptability Company: Building Maintenance Without Limits Your Skills: Admin, Team Support, Customer Service, Organised, Excellent Attention to Detail. Who we are: We are a London based building services contractor offering specialist expertise in access and external building maintenance and construction. Our rope-access background (abseiling) allows us to help our clients find cost-effective and safe solutions. We are able to support in even the most challenging of environments. With vast amounts of experience and a myriad of projects under our belt, we offer a full spectrum of building maintenance services that require the expert know-how to complete. Our Vision: Transform the face of buildings globally using pioneering in-house technology Our Purpose: To be the brand that creates innovative products that break free from conventional methods, allowing us to offer completely unique building services that no one else can. Where you come in: As our Administrative Assistant, you ll sit at the heart of the business, playing a key role in keeping everything running smoothly. You ll coordinate and support teams across Field Operations, Finance, and Customer Service, acting as a central point of contact and problem-solver. You ll also work closely with our Managing Director and wider team, providing first-class support and helping drive the day-to-day success of the business. What your day might look like: • Be the friendly first point of contact for customers across phone, email, and online channels • Coordinate and schedule jobs and appointments, keeping multiple diaries running seamlessly • Manage calendars and priorities to ensure projects stay on track • Capture and maintain accurate job notes and records • Prepare clear, professional customer quotes • Create RAMS (Risk Assessments and Method Statements) to support safe, compliant operations • Compile and organise all documentation needed for on-site teams before work begins • Liaise with suppliers and manage purchasing to ensure the right materials are in the right place at the right time • Support the Sales & Marketing team with ad-hoc tasks and initiatives • Produce sales reports and insights for the Managing Director About You: • Experience in a busy, service-led sales environment • Thrives in a fast-paced, customer-focused setting • Adaptable and comfortable with change • Strong attention to detail and organisation skills • Innovative mindset with a proactive approach • Acts with integrity and professionalism at all times • A positive team player who brings energy and a sense of fun If you re an organised, motivated graduate looking to build a long-term career within a growing and innovative business, we d love to hear from you. This is a fantastic opportunity to join a supportive team where your ideas are welcomed, your development is encouraged, and your contribution genuinely makes a difference. Apply now to start your journey as our Administrative Assistant and be part of a company that s transforming the future of building restoration. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
May 24, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
May 24, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Consortium Professional Recruitment Ltd
Hull, Yorkshire
Job : Health and Safety Manager Location: Hull with travel across East, West & North Yorkshire Salary: £50,000 - £60,000 Dependent on Experience Drive positive change and shape a proactive safety culture across a multi-site organisation. A visible, people-focused role where your influence will make a real impact Consortium Professional Recruitment are pleased to be working with our client to recruit a Health and Safety Manager for a multi-site organisation operating across Yorkshire. This is an exciting opportunity for an experienced health and safety professional who is passionate about driving improvement, influencing people positively and embedding a proactive safety-first culture across the business. This role is ideal for someone who thrives on autonomy, enjoys building strong relationships and can bring energy, engagement and fresh ideas into an organisation focused on continuous improvement. The role will be split between the Hull site and other facilities across the Yorkshire region, requiring regular visibility across operational teams and locations. This is not a desk-based strategy role. Success in the role will come from building relationships, being visible, engaging with people and creating a strong and positive safety culture across the business. The Opportunity: As a Health and Safety Manager you ll play a key role in: Leading improvements across the health and safety management system to ensure compliance and best practice across multiple sites. Embedding a proactive and positive safety culture through visible leadership, engagement and coaching. Conducting audits, inspections and risk assessments while identifying opportunities for continuous improvement. Developing and delivering engaging health and safety training and awareness initiatives for employees and contractors. Investigating incidents, identifying root causes and implementing preventative actions that support long-term improvement. Building strong working relationships with stakeholders across all levels of the organisation to influence positive behaviours and standards. Supporting the business in achieving and maintaining relevant health and safety accreditations and standards. Maintaining a strong presence across operational sites, ensuring health and safety remains visible, practical and people-focused. Your work as the Health and Safety Manager will directly contribute to creating a safer, more engaged and forward-thinking working environment across the organisation. About You: We re looking for someone who can bring: A minimum NEBOSH General qualification, ideally with the postholder studying or already obtained a Diploma or Degree equivalent within HSE Proven experience within a lead health and safety role such as Manager, Advisor, Specialist or similar. Strong knowledge of current health and safety legislation and best practice. The ability to work independently, manage your own workload and prioritise effectively across multiple sites. A dynamic, engaging and energetic approach with the confidence to influence and motivate others. Excellent communication and relationship-building skills with the ability to engage stakeholders at all levels. A proactive mindset with a passion for driving continuous improvement and positive change. A clean driving licence with the flexibility to travel across multiple sites throughout Yorkshire, including both planned and unplanned visits. A hands-on and visible approach, with a genuine passion for engaging with people and building a strong safety culture on-site. All fast paced and operational environments will be considered, but a Facilities or logistics background could be advantageous. The Benefits and Package: In return, you ll enjoy: Salary of £50,000 - £55,000 Employees and family members discounted scheme Company pension scheme Access to wellbeing programmes, training and development opportunities A supportive and inclusive working environment focused on collaboration and continuous improvement How to Apply: This exciting Health and Safety Manager opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
May 24, 2026
Full time
Job : Health and Safety Manager Location: Hull with travel across East, West & North Yorkshire Salary: £50,000 - £60,000 Dependent on Experience Drive positive change and shape a proactive safety culture across a multi-site organisation. A visible, people-focused role where your influence will make a real impact Consortium Professional Recruitment are pleased to be working with our client to recruit a Health and Safety Manager for a multi-site organisation operating across Yorkshire. This is an exciting opportunity for an experienced health and safety professional who is passionate about driving improvement, influencing people positively and embedding a proactive safety-first culture across the business. This role is ideal for someone who thrives on autonomy, enjoys building strong relationships and can bring energy, engagement and fresh ideas into an organisation focused on continuous improvement. The role will be split between the Hull site and other facilities across the Yorkshire region, requiring regular visibility across operational teams and locations. This is not a desk-based strategy role. Success in the role will come from building relationships, being visible, engaging with people and creating a strong and positive safety culture across the business. The Opportunity: As a Health and Safety Manager you ll play a key role in: Leading improvements across the health and safety management system to ensure compliance and best practice across multiple sites. Embedding a proactive and positive safety culture through visible leadership, engagement and coaching. Conducting audits, inspections and risk assessments while identifying opportunities for continuous improvement. Developing and delivering engaging health and safety training and awareness initiatives for employees and contractors. Investigating incidents, identifying root causes and implementing preventative actions that support long-term improvement. Building strong working relationships with stakeholders across all levels of the organisation to influence positive behaviours and standards. Supporting the business in achieving and maintaining relevant health and safety accreditations and standards. Maintaining a strong presence across operational sites, ensuring health and safety remains visible, practical and people-focused. Your work as the Health and Safety Manager will directly contribute to creating a safer, more engaged and forward-thinking working environment across the organisation. About You: We re looking for someone who can bring: A minimum NEBOSH General qualification, ideally with the postholder studying or already obtained a Diploma or Degree equivalent within HSE Proven experience within a lead health and safety role such as Manager, Advisor, Specialist or similar. Strong knowledge of current health and safety legislation and best practice. The ability to work independently, manage your own workload and prioritise effectively across multiple sites. A dynamic, engaging and energetic approach with the confidence to influence and motivate others. Excellent communication and relationship-building skills with the ability to engage stakeholders at all levels. A proactive mindset with a passion for driving continuous improvement and positive change. A clean driving licence with the flexibility to travel across multiple sites throughout Yorkshire, including both planned and unplanned visits. A hands-on and visible approach, with a genuine passion for engaging with people and building a strong safety culture on-site. All fast paced and operational environments will be considered, but a Facilities or logistics background could be advantageous. The Benefits and Package: In return, you ll enjoy: Salary of £50,000 - £55,000 Employees and family members discounted scheme Company pension scheme Access to wellbeing programmes, training and development opportunities A supportive and inclusive working environment focused on collaboration and continuous improvement How to Apply: This exciting Health and Safety Manager opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Gate Automation Engineer (Field-Based) (Midlands Patch) - No, stay away from home 35,000- 40,000 + No Stay Away from Home + No Weekends + No Call Out Rota + Monday to Friday 40 hours + Company Van + Phone + Good work life balance + Premium Overtime Opportunities + Holiday + Pension. Are you an experienced Gate Automation Engineer looking to take the next step in your career within an established business that can offer stability and job security? On offer is the opportunity to join a growing company that provides an excellent work-life balance due to no stay away from home or call-out rota, and is best known to be a great place to work due to supporting their staff. This company has been established for over 20 years and is a leading specialist in Automated Gates, Barriers, and Bollards. They cover the full lifecycle from in-house manufacturing to supply, install, and maintenance. In this role, you will be home-based covering a Midlands patch, travelling to sites and installing, maintaining, and repairing a wide range of projects. This company is looking for someone who has industry experience but would receive training on their specific processes. This is a fantastic opportunity to continue your career and excel as an Engineer with progression potential and autonomous working. The Role Field based. Gate Automation Engineer. Install, maintenance, repair, and service of automated gates. Access Control Work. The Person Experienced Gate Automation Engineer. Experience with Access Control systems such as Paxton. Midlands Based Full UK License. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Christopher Palmer-Whit at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
May 24, 2026
Full time
Gate Automation Engineer (Field-Based) (Midlands Patch) - No, stay away from home 35,000- 40,000 + No Stay Away from Home + No Weekends + No Call Out Rota + Monday to Friday 40 hours + Company Van + Phone + Good work life balance + Premium Overtime Opportunities + Holiday + Pension. Are you an experienced Gate Automation Engineer looking to take the next step in your career within an established business that can offer stability and job security? On offer is the opportunity to join a growing company that provides an excellent work-life balance due to no stay away from home or call-out rota, and is best known to be a great place to work due to supporting their staff. This company has been established for over 20 years and is a leading specialist in Automated Gates, Barriers, and Bollards. They cover the full lifecycle from in-house manufacturing to supply, install, and maintenance. In this role, you will be home-based covering a Midlands patch, travelling to sites and installing, maintaining, and repairing a wide range of projects. This company is looking for someone who has industry experience but would receive training on their specific processes. This is a fantastic opportunity to continue your career and excel as an Engineer with progression potential and autonomous working. The Role Field based. Gate Automation Engineer. Install, maintenance, repair, and service of automated gates. Access Control Work. The Person Experienced Gate Automation Engineer. Experience with Access Control systems such as Paxton. Midlands Based Full UK License. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Christopher Palmer-Whit at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Bennett and Game Recruitment LTD
Luton, Bedfordshire
Job Title: Client Services Manager Location: Luton Package: Paying from 50,000 - 66,000, hybrid working, and more Working Hours: Monday-Friday, full time, 9am-5pm A new opportunity has arisen within a rapidly growing Accountancy Practice in Luton, for a Client Service Manager. This role involves managing a portfolio of clients across accounts, tax, and audit. It is an integral role within the firm, and offers exposure to a broad client base, and clear opportunities to progress This medium sized practice have a great reputation across the local area, and offer ambitious accountants with excellent opportunities. Paying up to 66k, with hybrid working, and a wide range of progression and development, this is a role you don't want to miss Client Services Manager Job Responsibilities Manage a diverse portfolio of audit and accounts clients, acting as the main point of contact and overseeing client relationships, onboarding, resourcing, WIP, billing, and service delivery. Plan, manage, and review statutory accounts and audit assignments under UK GAAP (FRS 102/105) and, where applicable, IFRS, ensuring compliance with accounting, auditing, and ethical standards. Resolve technical accounting, audit, and tax matters, escalating complex issues where appropriate, and maintain up-to-date knowledge of regulatory and legislative changes. Ensure assignments are completed efficiently, within budget, and to a high technical standard, with files prepared and delivered to Directors in a timely manner for review. Oversee corporation tax, personal tax, P11D, and other tax compliance matters, while identifying tax planning opportunities and providing proactive client advice. Maintain accurate and up-to-date Companies House records, ensuring all statutory filings and changes are completed in line with client and legal requirements. Lead, supervise, and mentor team members, including recruitment, appraisals, training, workflow planning, and reviewing work prepared by junior staff. Support business development, contribute to quality improvement initiatives, participate in management meetings, and assist with ad hoc client and director projects. Client Services Manager Job Requirements ACA or ACCA qualified (or equivalent) A minimum of 2 years post qualification experience for a manger. Significant experience within a UK accountancy practice, including audit Strong technical knowledge of UK GAAP and UK auditing standards Experience managing and reviewing relevant assignments Proven ability to manage multiple clients and deadlines Strong communication and interpersonal skills Client Services Manager Salary & Benefits Paying from 50,000- 66,000, dependant on experience Hybrid and flexible working options Annual leave starting at 25 days (plus statutory bank holidays) Holiday purchase scheme We offer paid overtime - rare in our sector we know! A group income protection insurance scheme Life assurance at four times basic annual salary Auto enrolment pension scheme Employee Assistance Programme for challenging situations whether they be personal or work related Full study support for professional qualifications where relevant Professional subscriptions fees paid Onsite parking Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 24, 2026
Full time
Job Title: Client Services Manager Location: Luton Package: Paying from 50,000 - 66,000, hybrid working, and more Working Hours: Monday-Friday, full time, 9am-5pm A new opportunity has arisen within a rapidly growing Accountancy Practice in Luton, for a Client Service Manager. This role involves managing a portfolio of clients across accounts, tax, and audit. It is an integral role within the firm, and offers exposure to a broad client base, and clear opportunities to progress This medium sized practice have a great reputation across the local area, and offer ambitious accountants with excellent opportunities. Paying up to 66k, with hybrid working, and a wide range of progression and development, this is a role you don't want to miss Client Services Manager Job Responsibilities Manage a diverse portfolio of audit and accounts clients, acting as the main point of contact and overseeing client relationships, onboarding, resourcing, WIP, billing, and service delivery. Plan, manage, and review statutory accounts and audit assignments under UK GAAP (FRS 102/105) and, where applicable, IFRS, ensuring compliance with accounting, auditing, and ethical standards. Resolve technical accounting, audit, and tax matters, escalating complex issues where appropriate, and maintain up-to-date knowledge of regulatory and legislative changes. Ensure assignments are completed efficiently, within budget, and to a high technical standard, with files prepared and delivered to Directors in a timely manner for review. Oversee corporation tax, personal tax, P11D, and other tax compliance matters, while identifying tax planning opportunities and providing proactive client advice. Maintain accurate and up-to-date Companies House records, ensuring all statutory filings and changes are completed in line with client and legal requirements. Lead, supervise, and mentor team members, including recruitment, appraisals, training, workflow planning, and reviewing work prepared by junior staff. Support business development, contribute to quality improvement initiatives, participate in management meetings, and assist with ad hoc client and director projects. Client Services Manager Job Requirements ACA or ACCA qualified (or equivalent) A minimum of 2 years post qualification experience for a manger. Significant experience within a UK accountancy practice, including audit Strong technical knowledge of UK GAAP and UK auditing standards Experience managing and reviewing relevant assignments Proven ability to manage multiple clients and deadlines Strong communication and interpersonal skills Client Services Manager Salary & Benefits Paying from 50,000- 66,000, dependant on experience Hybrid and flexible working options Annual leave starting at 25 days (plus statutory bank holidays) Holiday purchase scheme We offer paid overtime - rare in our sector we know! A group income protection insurance scheme Life assurance at four times basic annual salary Auto enrolment pension scheme Employee Assistance Programme for challenging situations whether they be personal or work related Full study support for professional qualifications where relevant Professional subscriptions fees paid Onsite parking Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
May 24, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Sales Engineer/Solutions Engineer Location: London (Nationwide travel required) Salary: Up to £35,000 plus company car/car allowance and bonus C2 Recruitment are working with a one of our established clients who are looking to appoint a Solutions Support Engineer to join their expanding team. This is a fantastic opportunity for someone who enjoys combining technology with customer interaction, working across innovative solutions within RFID, SaaS, Auto-ID and industrial scanning technologies. The Role This is a varied, hands-on position combining pre-sales support, solution design and implementation. You will work closely with customers to understand operational challenges, demonstrate solutions and support projects from concept through to delivery. You will be involved with: RFID and stock accuracy solutions SaaS platforms Mobile computing and Auto-ID hardware Fixed Industrial Scanning (FIS) Key Responsibilities Deliver technical demonstrations and Proof of Concepts (PoCs) Capture and document customer requirements Design and present tailored technical solutions Support projects from pre-sales through to implementation Assist with integrations including APIs, data handling and basic coding Provide technical support and user training Act as a technical specialist across RFID, Auto-ID and scanning technologies Keep up to date with emerging technologies and industry developments About You This role would suit an experienced Sales Engineer, Solutions Engineer or Technical Consultant, although recent graduates within a technical discipline will also be considered. You will ideally have: Strong understanding of systems, integrations and APIs Excellent communication skills with both technical and non-technical audiences A problem-solving mindset with a hands-on approach Flexibility to travel across the UK Desirable Skills Experience within RFID, Auto-ID or Fixed Industrial Scanning Knowledge of C#, SQL, APIs or web services Exposure to Android or mobile technology solutions Retail, logistics or warehouse sector experience What's on Offer Exposure to innovative retail and supply chain technologies Opportunity to work across both hardware and software solutions A varied role with customer-facing responsibility Ongoing learning and development opportunities Supportive and collaborative working environment Additional Information Nationwide UK travel required do you must hold a clean UK driving licence Occasional European travel Flexibility around working hours when required If you enjoy technology, problem-solving and working closely with customers to deliver solutions, we would love to hear from you. Apply today with your CV to find out more and get you career back on track! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities.
May 24, 2026
Full time
Sales Engineer/Solutions Engineer Location: London (Nationwide travel required) Salary: Up to £35,000 plus company car/car allowance and bonus C2 Recruitment are working with a one of our established clients who are looking to appoint a Solutions Support Engineer to join their expanding team. This is a fantastic opportunity for someone who enjoys combining technology with customer interaction, working across innovative solutions within RFID, SaaS, Auto-ID and industrial scanning technologies. The Role This is a varied, hands-on position combining pre-sales support, solution design and implementation. You will work closely with customers to understand operational challenges, demonstrate solutions and support projects from concept through to delivery. You will be involved with: RFID and stock accuracy solutions SaaS platforms Mobile computing and Auto-ID hardware Fixed Industrial Scanning (FIS) Key Responsibilities Deliver technical demonstrations and Proof of Concepts (PoCs) Capture and document customer requirements Design and present tailored technical solutions Support projects from pre-sales through to implementation Assist with integrations including APIs, data handling and basic coding Provide technical support and user training Act as a technical specialist across RFID, Auto-ID and scanning technologies Keep up to date with emerging technologies and industry developments About You This role would suit an experienced Sales Engineer, Solutions Engineer or Technical Consultant, although recent graduates within a technical discipline will also be considered. You will ideally have: Strong understanding of systems, integrations and APIs Excellent communication skills with both technical and non-technical audiences A problem-solving mindset with a hands-on approach Flexibility to travel across the UK Desirable Skills Experience within RFID, Auto-ID or Fixed Industrial Scanning Knowledge of C#, SQL, APIs or web services Exposure to Android or mobile technology solutions Retail, logistics or warehouse sector experience What's on Offer Exposure to innovative retail and supply chain technologies Opportunity to work across both hardware and software solutions A varied role with customer-facing responsibility Ongoing learning and development opportunities Supportive and collaborative working environment Additional Information Nationwide UK travel required do you must hold a clean UK driving licence Occasional European travel Flexibility around working hours when required If you enjoy technology, problem-solving and working closely with customers to deliver solutions, we would love to hear from you. Apply today with your CV to find out more and get you career back on track! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities.
