Position: 3rd Line Engineer Location: Milton Park Salary: 38k-44k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Come and work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. We were also ranked as the Technology Company to Work For in the UK, reflecting our culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations from Tier 2 engineers. Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request. Monitor and maintain client's Infrastructure and systems. Proactively respond to monitoring alerts and notifications. Servicing tasks within client on/offboarding processes. Ensuring that all role specific KPI's and targets are met as an individual and as a part of the wider team objectives. Providing a strong, coherent and proactive communication standard when engaging with internal departments. Providing a strong, coherent and proactive communication standard when engaging with current and prospective clients. Person Specification: Minimum: Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments). Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems). Experience working with Backup & Disaster Recovery processes. Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies). Experience with cloud led identity/management/policy systems (Intune, Entra, ABM) Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V) Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment). Excellent knowledge of scripting and RPA automations Excellent communication skills. Excellent troubleshooting and problem resolution skills. Excellent client service. Strive to continuous improvement Able to work independently under pressure Minimum of 4 years' IT experience in a corporate or services environment Driving license and own transport essential Desirable: Experience or certification in any of the following technologies Watchguard, FortiGate, Sophos, Smoothwall firewalls Sophos Anti-Virus HPE/Aruba, Cisco, Dell, Unifi switching VMWare ESXI & Microsoft Hyper-V Microsoft Azure Apple Business Manager Google Workspace Ubiquiti, Meraki wireless Mimecast, Barracuda mail filtering Veeam, Datto, Acronis, Barracuda backup & disaster recovery INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
May 23, 2026
Full time
Position: 3rd Line Engineer Location: Milton Park Salary: 38k-44k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Come and work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. We were also ranked as the Technology Company to Work For in the UK, reflecting our culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations from Tier 2 engineers. Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request. Monitor and maintain client's Infrastructure and systems. Proactively respond to monitoring alerts and notifications. Servicing tasks within client on/offboarding processes. Ensuring that all role specific KPI's and targets are met as an individual and as a part of the wider team objectives. Providing a strong, coherent and proactive communication standard when engaging with internal departments. Providing a strong, coherent and proactive communication standard when engaging with current and prospective clients. Person Specification: Minimum: Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments). Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems). Experience working with Backup & Disaster Recovery processes. Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies). Experience with cloud led identity/management/policy systems (Intune, Entra, ABM) Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V) Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment). Excellent knowledge of scripting and RPA automations Excellent communication skills. Excellent troubleshooting and problem resolution skills. Excellent client service. Strive to continuous improvement Able to work independently under pressure Minimum of 4 years' IT experience in a corporate or services environment Driving license and own transport essential Desirable: Experience or certification in any of the following technologies Watchguard, FortiGate, Sophos, Smoothwall firewalls Sophos Anti-Virus HPE/Aruba, Cisco, Dell, Unifi switching VMWare ESXI & Microsoft Hyper-V Microsoft Azure Apple Business Manager Google Workspace Ubiquiti, Meraki wireless Mimecast, Barracuda mail filtering Veeam, Datto, Acronis, Barracuda backup & disaster recovery INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Non-Medical Prescriber (NMP) to join our service to lead on delivery of Hostel In Reach clinics. Our NMP's are integral members of our multi-disciplinary and multi-agency teams, delivering recovery orientated alcohol and drug intervention services. Offering care for presenting clients, prescribing and/or making amendments to prescriptions of opiate and/or alcohol substitute treatments and other related medications, they take a lead role in developing the prescribing clinic, acting as a point of contact for other workers and partner agencies around prescribing issues. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Camden Hours: 37.5 hours per week Contract Type: Permanent Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: Assess, diagnose, plan; implement and evaluate treatment/interventions and care for service users Prescribe and review medication for therapeutic effectiveness appropriate to service user needs and in accordance with evidence-based practice and national and local protocols, and within scope of practice Prioritise health problems and intervene appropriately to assist the service user in complex, urgent or emergency situations seeking immediate advice and direction from the Clinical Lead if needed Assess, update, and refer service users for BBV vaccination and immunisation programmes. Support service users to adopt health promotion strategies that promote healthy lifestyles Communicate effectively with service users and carers, anticipating barriers to communication and recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating Maintain effective communication within the organisational environment and with external stakeholders, acting as an advocate for service users and colleagues where necessary Produce accurate, contemporaneous and complete records of consultation, consistent with legislation, policies and procedures Assess effectiveness of care delivery through self and peer review, benchmarking, and formal evaluation. Be actively involved in the annual appraisal system About you: Qualified pharmacist with current GPhC registration and two years' post qualification experience OR First level registered nurse with a current PIN AND three years post qualification experience Qualified Non-Medical Prescriber At least one year's relevant and recent experience of working within substance misuse treatment Sound and demonstrable knowledge of harm reduction and health promotion interventions Ability to assess and recovery plan service users and formulate written reports as necessary Ability to communicate confidently and effectively, verbally and in writing Full driving licence and access to own transport, or ability to demonstrate easy movement between services, if necessary What we will give to you: 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. Flexible working arrangements Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme Protected CPD time Free access to the RCNi learning platform Annual reimbursement of your NMC fee Contributory pension scheme A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only we will not be engaging agencies for this vacancy. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary is subject to review in line with the 2025/26 pay award. Salary Range (pro rata if part time) CGL points 43 to 48 (£47,792.23 - £53,329.99) ILW / OLW /Fringe Inner London Weighting (£4,133.14) Closing Date 2/6/2026. If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Kostas Agath Kostas Agath This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
May 23, 2026
Full time
Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Non-Medical Prescriber (NMP) to join our service to lead on delivery of Hostel In Reach clinics. Our NMP's are integral members of our multi-disciplinary and multi-agency teams, delivering recovery orientated alcohol and drug intervention services. Offering care for presenting clients, prescribing and/or making amendments to prescriptions of opiate and/or alcohol substitute treatments and other related medications, they take a lead role in developing the prescribing clinic, acting as a point of contact for other workers and partner agencies around prescribing issues. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Camden Hours: 37.5 hours per week Contract Type: Permanent Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: Assess, diagnose, plan; implement and evaluate treatment/interventions and care for service users Prescribe and review medication for therapeutic effectiveness appropriate to service user needs and in accordance with evidence-based practice and national and local protocols, and within scope of practice Prioritise health problems and intervene appropriately to assist the service user in complex, urgent or emergency situations seeking immediate advice and direction from the Clinical Lead if needed Assess, update, and refer service users for BBV vaccination and immunisation programmes. Support service users to adopt health promotion strategies that promote healthy lifestyles Communicate effectively with service users and carers, anticipating barriers to communication and recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating Maintain effective communication within the organisational environment and with external stakeholders, acting as an advocate for service users and colleagues where necessary Produce accurate, contemporaneous and complete records of consultation, consistent with legislation, policies and procedures Assess effectiveness of care delivery through self and peer review, benchmarking, and formal evaluation. Be actively involved in the annual appraisal system About you: Qualified pharmacist with current GPhC registration and two years' post qualification experience OR First level registered nurse with a current PIN AND three years post qualification experience Qualified Non-Medical Prescriber At least one year's relevant and recent experience of working within substance misuse treatment Sound and demonstrable knowledge of harm reduction and health promotion interventions Ability to assess and recovery plan service users and formulate written reports as necessary Ability to communicate confidently and effectively, verbally and in writing Full driving licence and access to own transport, or ability to demonstrate easy movement between services, if necessary What we will give to you: 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. Flexible working arrangements Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme Protected CPD time Free access to the RCNi learning platform Annual reimbursement of your NMC fee Contributory pension scheme A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only we will not be engaging agencies for this vacancy. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary is subject to review in line with the 2025/26 pay award. Salary Range (pro rata if part time) CGL points 43 to 48 (£47,792.23 - £53,329.99) ILW / OLW /Fringe Inner London Weighting (£4,133.14) Closing Date 2/6/2026. If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Kostas Agath Kostas Agath This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Infrastructure Engineer (Azure) A well-established organisation is seeking an experienced Infrastructure Engineer to join its technology team, supporting and developing a modern Microsoft cloud and hybrid environment. The IT function delivers secure, resilient and high-performing services that underpin core operational and user-facing systems. This is a hands-on technical role with a strong focus on Azure, Microsoft 365 and identity platforms. Your New Role In this role, you will be responsible for the design, implementation and ongoing support of Microsoft Azure infrastructure and related cloud services. You will contribute to the development of cloud and hybrid architecture, ensuring systems remain secure, available and scalable. Day-to-day responsibilities will include administration and optimisation of Microsoft 365 services such as Exchange Online, SharePoint, Teams and Entra ID, alongside ownership of modern endpoint management through Microsoft Intune, including Autopilot, compliance policies and device configuration. You will support hybrid identity across Active Directory and Entra ID, applying Conditional Access and Zero Trust principles, and play an active role in cloud migration and service modernisation initiatives. Security will be a core focus of the role, including patching, vulnerability remediation, Microsoft Defender tooling and the investigation and resolution of cloud and identity related security incidents. You will also contribute to back up, disaster recovery and business continuity planning, monitor platform performance and resilience, manage certificates and domains, and work closely with third party suppliers where required. The role includes producing clear technical documentation, contributing to infrastructure standards and policies, and providing senior level support for complex infrastructure issues. What You'll Need to Succeed To be successful, you will have strong hands-on experience designing and supporting Microsoft Azure infrastructure, including IaaS, networking, security and monitoring. You will have excellent knowledge of identity and access management using Active Directory and Entra ID, with experience administering Microsoft 365 and managing modern endpoints through Intune. A solid understanding of security best practice is essential, particularly around Conditional Access, Zero Trust and Microsoft Defender. You will have experience operating in hybrid environments and a good working knowledge of backup, recovery and disaster recovery processes, alongside core networking concepts such as DNS, DHCP, firewalls and secure connectivity. PowerShell or automation skills will be advantageous, as will experience supporting high availability and performance optimisation in cloud platforms. Strong communication skills and experience operating at second or third line support level within an enterprise environment are also important. Microsoft certifications such as AZ 104 or AZ 500 would be beneficial, as would exposure to cloud migration programmes, infrastructure modernisation and working with security or compliance frameworks such as Cyber Essentials. What You'll Get in Return Starting salary of 50,000 (possibly some flexibility in salary for the right candidate), annual leave starting at 28 days holiday, plus bank holidays (including 3 days to be taken over the Christmas period). 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches, free or heavily discounted access to the organisations sports and leisure facilities and discounts at local retailers and businesses. This role offers the opportunity to work in a collaborative environment with a strong focus on modern technology, security and continuous improvement, providing genuine scope to develop your cloud and infrastructure expertise. What You Need to Do NowIf you're interested in this role, click apply now to forward an up-to-date copy of your CV, or contact us for a confidential discussion about the position. If this job isn't quite right for you, but you are looking for a new infrastructure or cloud role, please get in touch to discuss other opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 23, 2026
Full time
Infrastructure Engineer (Azure) A well-established organisation is seeking an experienced Infrastructure Engineer to join its technology team, supporting and developing a modern Microsoft cloud and hybrid environment. The IT function delivers secure, resilient and high-performing services that underpin core operational and user-facing systems. This is a hands-on technical role with a strong focus on Azure, Microsoft 365 and identity platforms. Your New Role In this role, you will be responsible for the design, implementation and ongoing support of Microsoft Azure infrastructure and related cloud services. You will contribute to the development of cloud and hybrid architecture, ensuring systems remain secure, available and scalable. Day-to-day responsibilities will include administration and optimisation of Microsoft 365 services such as Exchange Online, SharePoint, Teams and Entra ID, alongside ownership of modern endpoint management through Microsoft Intune, including Autopilot, compliance policies and device configuration. You will support hybrid identity across Active Directory and Entra ID, applying Conditional Access and Zero Trust principles, and play an active role in cloud migration and service modernisation initiatives. Security will be a core focus of the role, including patching, vulnerability remediation, Microsoft Defender tooling and the investigation and resolution of cloud and identity related security incidents. You will also contribute to back up, disaster recovery and business continuity planning, monitor platform performance and resilience, manage certificates and domains, and work closely with third party suppliers where required. The role includes producing clear technical documentation, contributing to infrastructure standards and policies, and providing senior level support for complex infrastructure issues. What You'll Need to Succeed To be successful, you will have strong hands-on experience designing and supporting Microsoft Azure infrastructure, including IaaS, networking, security and monitoring. You will have excellent knowledge of identity and access management using Active Directory and Entra ID, with experience administering Microsoft 365 and managing modern endpoints through Intune. A solid understanding of security best practice is essential, particularly around Conditional Access, Zero Trust and Microsoft Defender. You will have experience operating in hybrid environments and a good working knowledge of backup, recovery and disaster recovery processes, alongside core networking concepts such as DNS, DHCP, firewalls and secure connectivity. PowerShell or automation skills will be advantageous, as will experience supporting high availability and performance optimisation in cloud platforms. Strong communication skills and experience operating at second or third line support level within an enterprise environment are also important. Microsoft certifications such as AZ 104 or AZ 500 would be beneficial, as would exposure to cloud migration programmes, infrastructure modernisation and working with security or compliance frameworks such as Cyber Essentials. What You'll Get in Return Starting salary of 50,000 (possibly some flexibility in salary for the right candidate), annual leave starting at 28 days holiday, plus bank holidays (including 3 days to be taken over the Christmas period). 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches, free or heavily discounted access to the organisations sports and leisure facilities and discounts at local retailers and businesses. This role offers the opportunity to work in a collaborative environment with a strong focus on modern technology, security and continuous improvement, providing genuine scope to develop your cloud and infrastructure expertise. What You Need to Do NowIf you're interested in this role, click apply now to forward an up-to-date copy of your CV, or contact us for a confidential discussion about the position. If this job isn't quite right for you, but you are looking for a new infrastructure or cloud role, please get in touch to discuss other opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Income Collection Assistant Walsall Contract 14.82 per hour Our client is looking for an experienced is looking for a Income Collection Assistant Contract estimated to be between 3 - 6 months initially Looking for Credit Control & Debt Collection experienced workers. Onsite within Walsall Civic Centre Office for training and then moves to hybrid basis (up to 3 days onsite per week) To provide an efficient and effective income collection service to meet the aims, objectives and needs of Financial Administration and the wider organisation. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Maximise and secure income due to the Council by undertaking all aspects of income and debt recovery activity in an effective and timely manner and in accordance with relevant policies, processes and procedures. Methods of recovery will include, but are not limited to, outbound telephone, letter, email collection activities and the referral of debts to collection agents. Evaluate the financial position of debtors, provide practical support and advice regarding payment options, including instalment arrangements and where appropriate refer customers to internal and external support/advice agencies. Provide training, support and information relating to income collection and debt recovery policies, processes and procedures to colleagues and other stakeholders as appropriate including attending and actively participating in working groups and other meetings as appropriate. Prepare accurate, clear and concise casework records/notes and identify/enter key action points/outcomes/dates (incl. diary entries) on relevant systems (including debt collection agency systems) to ensure timely monitoring of arrears cases in accordance with the relevant policies and procedures. Review outstanding cases on a regular basis, including interrogating corporate and department systems and where appropriate prepare relevant notes/documents for handover of cases to senior colleagues where legal recovery activity is required. Ensure the accurate and timely processing, validation and despatch of financial transactions and documents (including credit notes, invoices and write-off requests), and dealing with matters on non-compliance in accordance with relevant policies and procedures. Assist in providing a high-quality, cost effective, best in class customer focussed service, working with customers to focus on the prevention of debt, whilst ensuring their needs are met. Providing support to senior colleagues in dealing with customer disputes and complaints and identifying/implementing appropriate service improvements. Abilities/Skills: (refer to JE guidance document) Ability to evaluate the financial position of a debtor and provide advice and support regarding payment options, including agreeing instalment arrangements. Ability to use IT systems to process transactions, enter case notes, produce reports, and monitor and reconcile financial information. Able to show a flexible approach to working and manage own workloads including monitoring and reviewing allocated cases on a regular basis and providing updates to senior manager and colleagues as required. Able to show understanding of Health and Safety issues. Knowledge/Experience: specify type, level and qualitative (not quantitative required); if any. Substantial experience of debt recovery processes and methods to maximise income, including the use of various income recovery techniques plus experience in recording clear and concise records/notes to ensure timely monitoring of arrears. Experience of processing and validating transactions and control documents and understanding matters of non-compliance of processes and procedures. Knowledge and understanding of objectives and targets. Experience of providing a customer focussed service and ability to communicate effectively. Experience in the use of financial systems and processes, and experience of reviewing those systems and processes in order to identify and develop improvements and implement new ways of working, including any service improvements identified from customer disputes and complaints. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
May 23, 2026
Contractor
Income Collection Assistant Walsall Contract 14.82 per hour Our client is looking for an experienced is looking for a Income Collection Assistant Contract estimated to be between 3 - 6 months initially Looking for Credit Control & Debt Collection experienced workers. Onsite within Walsall Civic Centre Office for training and then moves to hybrid basis (up to 3 days onsite per week) To provide an efficient and effective income collection service to meet the aims, objectives and needs of Financial Administration and the wider organisation. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Maximise and secure income due to the Council by undertaking all aspects of income and debt recovery activity in an effective and timely manner and in accordance with relevant policies, processes and procedures. Methods of recovery will include, but are not limited to, outbound telephone, letter, email collection activities and the referral of debts to collection agents. Evaluate the financial position of debtors, provide practical support and advice regarding payment options, including instalment arrangements and where appropriate refer customers to internal and external support/advice agencies. Provide training, support and information relating to income collection and debt recovery policies, processes and procedures to colleagues and other stakeholders as appropriate including attending and actively participating in working groups and other meetings as appropriate. Prepare accurate, clear and concise casework records/notes and identify/enter key action points/outcomes/dates (incl. diary entries) on relevant systems (including debt collection agency systems) to ensure timely monitoring of arrears cases in accordance with the relevant policies and procedures. Review outstanding cases on a regular basis, including interrogating corporate and department systems and where appropriate prepare relevant notes/documents for handover of cases to senior colleagues where legal recovery activity is required. Ensure the accurate and timely processing, validation and despatch of financial transactions and documents (including credit notes, invoices and write-off requests), and dealing with matters on non-compliance in accordance with relevant policies and procedures. Assist in providing a high-quality, cost effective, best in class customer focussed service, working with customers to focus on the prevention of debt, whilst ensuring their needs are met. Providing support to senior colleagues in dealing with customer disputes and complaints and identifying/implementing appropriate service improvements. Abilities/Skills: (refer to JE guidance document) Ability to evaluate the financial position of a debtor and provide advice and support regarding payment options, including agreeing instalment arrangements. Ability to use IT systems to process transactions, enter case notes, produce reports, and monitor and reconcile financial information. Able to show a flexible approach to working and manage own workloads including monitoring and reviewing allocated cases on a regular basis and providing updates to senior manager and colleagues as required. Able to show understanding of Health and Safety issues. Knowledge/Experience: specify type, level and qualitative (not quantitative required); if any. Substantial experience of debt recovery processes and methods to maximise income, including the use of various income recovery techniques plus experience in recording clear and concise records/notes to ensure timely monitoring of arrears. Experience of processing and validating transactions and control documents and understanding matters of non-compliance of processes and procedures. Knowledge and understanding of objectives and targets. Experience of providing a customer focussed service and ability to communicate effectively. Experience in the use of financial systems and processes, and experience of reviewing those systems and processes in order to identify and develop improvements and implement new ways of working, including any service improvements identified from customer disputes and complaints. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Network and Security Engineer Permanent - 50k - 60k + strong benefits Location: Hybrid - Berkshire Your new company: I am looking to recruit a Network & Security Engineer to join a great public sector organisation. You'll join a well-respected organisation with a user base exceeding 3,000 people. You'll be joining a strong, existing team who are looking to expand and add more expertise into the team. The role responsibilities: Manage network routing, switching and access control to maintain secure and reliable connectivity across the campus. Maintain and optimise firewall and web filtering platforms to ensure secure access, appropriate content filtering and safeguarding compliance (including KCSIE requirements). Monitor network traffic and security events using Splunk and related tooling, investigating alerts and supporting detection, containment and remediation of incidents. Support vulnerability management processes across network and security infrastructure. Contribute to the development of network resilience, segmentation and cyber security controls. Produce safeguarding and security-related reporting to support pastoral and safeguarding teams. Maintain accurate documentation of network topology, security configurations and standards. Work with external partners and service providers to maintain high levels of security and availability. Support disaster recovery and business continuity planning from a security and network perspective. Promote cyber security awareness across the community. Provide 2nd/3rd line support for complex network and security issues. Support compliance with relevant security and data protection frameworks, including Cyber Essentials, NCSC guidance and ISO-aligned standards where applicable. You will need: Strong demonstrable experience of Network and Cyber engineering Experience communicating with stakeholders at all levels. The ability to write fluently, accurately and concisely with clarity and authority. Proven abilities in documenting and presenting concise reports, explaining complex information to varied audiences. Strong experience supporting enterprise network infrastructure (switching, routing and wireless environments). Experience working with modern network platforms (experience with Arista would be advantageous). Practical understanding of cyber security principles, threat monitoring and operational security controls. Experience using SIEM or monitoring platforms (experience with Splunk would be highly advantageous) Knowledge of secure network segmentation, filtering and access control models. Experience investigating and responding to security alerts or anomalous network activity. Strong troubleshooting skills and the ability to analyse complex network or security issues. Experience designing or implementing resilient, high-availability network architectures. Experience operating at 2nd/3rd line support level within a network or security focused environment. Clear written and verbal communication skills, with a structured and methodical approach. What you'll get in return: Salary of between 50k- 60k 28 days annual leave + bank holidays Strong pension (11%) And more! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 23, 2026
Full time
Network and Security Engineer Permanent - 50k - 60k + strong benefits Location: Hybrid - Berkshire Your new company: I am looking to recruit a Network & Security Engineer to join a great public sector organisation. You'll join a well-respected organisation with a user base exceeding 3,000 people. You'll be joining a strong, existing team who are looking to expand and add more expertise into the team. The role responsibilities: Manage network routing, switching and access control to maintain secure and reliable connectivity across the campus. Maintain and optimise firewall and web filtering platforms to ensure secure access, appropriate content filtering and safeguarding compliance (including KCSIE requirements). Monitor network traffic and security events using Splunk and related tooling, investigating alerts and supporting detection, containment and remediation of incidents. Support vulnerability management processes across network and security infrastructure. Contribute to the development of network resilience, segmentation and cyber security controls. Produce safeguarding and security-related reporting to support pastoral and safeguarding teams. Maintain accurate documentation of network topology, security configurations and standards. Work with external partners and service providers to maintain high levels of security and availability. Support disaster recovery and business continuity planning from a security and network perspective. Promote cyber security awareness across the community. Provide 2nd/3rd line support for complex network and security issues. Support compliance with relevant security and data protection frameworks, including Cyber Essentials, NCSC guidance and ISO-aligned standards where applicable. You will need: Strong demonstrable experience of Network and Cyber engineering Experience communicating with stakeholders at all levels. The ability to write fluently, accurately and concisely with clarity and authority. Proven abilities in documenting and presenting concise reports, explaining complex information to varied audiences. Strong experience supporting enterprise network infrastructure (switching, routing and wireless environments). Experience working with modern network platforms (experience with Arista would be advantageous). Practical understanding of cyber security principles, threat monitoring and operational security controls. Experience using SIEM or monitoring platforms (experience with Splunk would be highly advantageous) Knowledge of secure network segmentation, filtering and access control models. Experience investigating and responding to security alerts or anomalous network activity. Strong troubleshooting skills and the ability to analyse complex network or security issues. Experience designing or implementing resilient, high-availability network architectures. Experience operating at 2nd/3rd line support level within a network or security focused environment. Clear written and verbal communication skills, with a structured and methodical approach. What you'll get in return: Salary of between 50k- 60k 28 days annual leave + bank holidays Strong pension (11%) And more! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Support Coordinator We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Bedford. This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. Position: S11373 Stroke Support Coordinator Location: Home base, Bedfordshire, however frequent travel will be required as part of this role (to include community visits, team meetings, and other work-related meetings). Hours: Part-time, 28 hours per week Salary: £22,600 per annum (FTE circa £28,300 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 21 June 2026 Interview Date: 1 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community. Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties Providing support via a combination of face-to-face visits, telephone calls, emails or letters, and digital methods (such as video calls). Using a person-centred and person first approach to provide specific, tailored information, advice, and support to stroke survivors and stroke carers. Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke. Working with other health and social care professionals across the stroke pathway to ensure high quality support. About You You will have experience in: Working with people within a caring profession or other caring capacity. Maintaining accurate records using IT skills and database systems. Effective caseload management and using a flexible working approach. Using excellent interpersonal skills to work with a diverse range of people. This role requires extensive travel across the local service area to visit people at home and in community settings and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 23, 2026
Full time
Support Coordinator We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Bedford. This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. Position: S11373 Stroke Support Coordinator Location: Home base, Bedfordshire, however frequent travel will be required as part of this role (to include community visits, team meetings, and other work-related meetings). Hours: Part-time, 28 hours per week Salary: £22,600 per annum (FTE circa £28,300 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 21 June 2026 Interview Date: 1 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community. Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties Providing support via a combination of face-to-face visits, telephone calls, emails or letters, and digital methods (such as video calls). Using a person-centred and person first approach to provide specific, tailored information, advice, and support to stroke survivors and stroke carers. Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke. Working with other health and social care professionals across the stroke pathway to ensure high quality support. About You You will have experience in: Working with people within a caring profession or other caring capacity. Maintaining accurate records using IT skills and database systems. Effective caseload management and using a flexible working approach. Using excellent interpersonal skills to work with a diverse range of people. This role requires extensive travel across the local service area to visit people at home and in community settings and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Prison Link Worker Location: London Salary: £27,000 per annum Vacancy Type: Permanent, Full Time About the Role As a Prison Link Worker within the Dependency and Recovery Service, you will play a vital role in supporting men transitioning from custody into the community, helping to ensure continuity of care and sustained engagement with treatment and support services. Working predominantly across HMP Brixton and HMP Wandsworth, you will operate within a flexible, multi-disciplinary team in a hybrid model. This is a predominantly in-person role and you will be expected to work onsite within prison settings Monday to Friday, 09 00, with occasional travel across London to support wider service delivery, training, and team meetings. You will work closely with individuals prior to release, supporting them through the gate and into the community post-release. Your focus will be on engaging prison leavers who may have a history of non-engagement with services, helping them to access and sustain involvement with probation, substance misuse treatment, and wider statutory and voluntary sector support. The role involves: Building strong working relationships with prison substance misuse teams, offender managers, probation staff, and partner agencies Supporting continuity of care through pre-release planning and post-release engagement Providing enhanced support including meet and greet arrangements, appointment reminders, and accompanying clients to key appointments Managing risks associated with transition into the community, including treatment drop-out, overdose prevention, and harm minimisation Carrying a diverse caseload of adult male prison leavers and individuals on community orders Completing comprehensive assessments, collaborative action plans, and maintaining accurate case records using electronic systems Supporting service users to build motivation, navigate recovery, reduce reoffending, and achieve positive outcomes You will work autonomously within secure custodial settings as a representative of the Dependency and Recovery Service and will be fully prison vetted to carry keys and work independently onsite. About You We are looking for a confident, organised, and compassionate individual who is passionate about supporting people through recovery and reducing reoffending. You will have experience working within treatment, substance misuse, criminal justice, probation, or related support services, and understand the challenges individuals face when transitioning from prison into the community. To succeed in this role, you will demonstrate: Experience of working within treatment and/or criminal justice services The ability to establish and maintain professional boundaries Confidence working autonomously within secure custodial environments Strong partnership working skills and the ability to build effective relationships with external agencies and stakeholders Excellent organisational and time management skills, with the ability to prioritise workload and meet performance targets An understanding of equal opportunities, GDPR requirements, and the importance of client confidentiality Experience using electronic case management systems and Microsoft Office applications including Word, Outlook, and Teams A proactive and person-centred approach to supporting recovery and engagement Due to the nature of the role, a full driving licence and access to a vehicle is essential, as travel across multiple prison sites and community locations will be required. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
May 23, 2026
Full time
Prison Link Worker Location: London Salary: £27,000 per annum Vacancy Type: Permanent, Full Time About the Role As a Prison Link Worker within the Dependency and Recovery Service, you will play a vital role in supporting men transitioning from custody into the community, helping to ensure continuity of care and sustained engagement with treatment and support services. Working predominantly across HMP Brixton and HMP Wandsworth, you will operate within a flexible, multi-disciplinary team in a hybrid model. This is a predominantly in-person role and you will be expected to work onsite within prison settings Monday to Friday, 09 00, with occasional travel across London to support wider service delivery, training, and team meetings. You will work closely with individuals prior to release, supporting them through the gate and into the community post-release. Your focus will be on engaging prison leavers who may have a history of non-engagement with services, helping them to access and sustain involvement with probation, substance misuse treatment, and wider statutory and voluntary sector support. The role involves: Building strong working relationships with prison substance misuse teams, offender managers, probation staff, and partner agencies Supporting continuity of care through pre-release planning and post-release engagement Providing enhanced support including meet and greet arrangements, appointment reminders, and accompanying clients to key appointments Managing risks associated with transition into the community, including treatment drop-out, overdose prevention, and harm minimisation Carrying a diverse caseload of adult male prison leavers and individuals on community orders Completing comprehensive assessments, collaborative action plans, and maintaining accurate case records using electronic systems Supporting service users to build motivation, navigate recovery, reduce reoffending, and achieve positive outcomes You will work autonomously within secure custodial settings as a representative of the Dependency and Recovery Service and will be fully prison vetted to carry keys and work independently onsite. About You We are looking for a confident, organised, and compassionate individual who is passionate about supporting people through recovery and reducing reoffending. You will have experience working within treatment, substance misuse, criminal justice, probation, or related support services, and understand the challenges individuals face when transitioning from prison into the community. To succeed in this role, you will demonstrate: Experience of working within treatment and/or criminal justice services The ability to establish and maintain professional boundaries Confidence working autonomously within secure custodial environments Strong partnership working skills and the ability to build effective relationships with external agencies and stakeholders Excellent organisational and time management skills, with the ability to prioritise workload and meet performance targets An understanding of equal opportunities, GDPR requirements, and the importance of client confidentiality Experience using electronic case management systems and Microsoft Office applications including Word, Outlook, and Teams A proactive and person-centred approach to supporting recovery and engagement Due to the nature of the role, a full driving licence and access to a vehicle is essential, as travel across multiple prison sites and community locations will be required. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Havering Crisis Alternatives Service. Sounds great, what will I be doing? The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
May 23, 2026
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Havering Crisis Alternatives Service. Sounds great, what will I be doing? The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
CUSTOMER SERVICE ADMINISTRATOR - FINANCIAL / LEGAL SERVICES FULL TIME, PERMANENT MANCHESTER CITY CENTRE 30,000 + up to 5,000 OTE Get Recruited are very excited to be representing our client, who are on the lookout for a First Response Executive / Customer Service Administrator to join them! This is a great opportunity for a confident and driven First Response Executive / Legal Services Administrator / Customer Service Administrator to play a pivotal role in supporting clients at the start of their recovery journey. You'll be the first point of contact, delivering a professional, empathetic, and informative experience while guiding clients through a complex but rewarding process. If you enjoy working in a fast-paced, client-focused environment within legal or financial services, this could be the perfect next step in your career! As a Customer Services Administrator (Financial or Legal) you'll be: Handle inbound phone and email enquiries, answering all questions / enquiries professionally and with care Guide clients throughout the recoveries process, with clear communication throughout the call Onboard new clients, transferring their cases to the relevant department Guide clients through the initial stages of the recovery process, ensuring clear and confident communication throughout Providing financial insights throughout the process Ensure all necessary information and documentation is gathered to progress cases effectively Maintain a high standard of client care while working towards individual and team targets You must have: Proven experience in customer service, sales or partnerships, ideally within financial services or legal industries Strong communication skills Confident in working independently and can work to targets Highly organised with a strong focus on conversions Proven experience of working in a target driven environment Experienced within Financial Services Administrator, Legal Services Administrator, Client Account Administrator, Case Management Administrator, Client On boarding Administrator Benefits: Competitive basic salary + uncapped commission and bonus structure 25 days holiday + bank holidays Annual bonus scheme Regular team socials including summer and Christmas events Company awards and recognition evenings By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
May 23, 2026
Full time
CUSTOMER SERVICE ADMINISTRATOR - FINANCIAL / LEGAL SERVICES FULL TIME, PERMANENT MANCHESTER CITY CENTRE 30,000 + up to 5,000 OTE Get Recruited are very excited to be representing our client, who are on the lookout for a First Response Executive / Customer Service Administrator to join them! This is a great opportunity for a confident and driven First Response Executive / Legal Services Administrator / Customer Service Administrator to play a pivotal role in supporting clients at the start of their recovery journey. You'll be the first point of contact, delivering a professional, empathetic, and informative experience while guiding clients through a complex but rewarding process. If you enjoy working in a fast-paced, client-focused environment within legal or financial services, this could be the perfect next step in your career! As a Customer Services Administrator (Financial or Legal) you'll be: Handle inbound phone and email enquiries, answering all questions / enquiries professionally and with care Guide clients throughout the recoveries process, with clear communication throughout the call Onboard new clients, transferring their cases to the relevant department Guide clients through the initial stages of the recovery process, ensuring clear and confident communication throughout Providing financial insights throughout the process Ensure all necessary information and documentation is gathered to progress cases effectively Maintain a high standard of client care while working towards individual and team targets You must have: Proven experience in customer service, sales or partnerships, ideally within financial services or legal industries Strong communication skills Confident in working independently and can work to targets Highly organised with a strong focus on conversions Proven experience of working in a target driven environment Experienced within Financial Services Administrator, Legal Services Administrator, Client Account Administrator, Case Management Administrator, Client On boarding Administrator Benefits: Competitive basic salary + uncapped commission and bonus structure 25 days holiday + bank holidays Annual bonus scheme Regular team socials including summer and Christmas events Company awards and recognition evenings By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Admissions & Reintegration Worker Location: Nottinghamshire Salary: £25,800 per annum Vacancy Type: Permanent, Full Time (35 hours per week) An exciting opportunity to join a brand-new Day Rehabilitation programme in North Northamptonshire, working full-time (35 hours per week) to support people at a key stage in their recovery journey. Working within Forward Trust, you ll combine meaningful 1:1 client engagement with coordination, administration, and partnership working to ensure smooth and effective pathways through the programme. What you ll be doing Lead on referrals, assessments, inductions and reintegration planning Carry out initial assessments and produce clear assessment reports Support the admission process and placement of new clients Deliver inductions for new clients entering the programme Run reintegration sessions and support clients into further opportunities Generate referrals to external agencies and services Write reintegration reports and create client support materials Liaise with partner organisations to develop reintegration opportunities Manage the service inbox, responding to referrals and enquiries Maintain accurate client files, case notes and database records Contribute to audits and service improvement activities Identify and escalate risks or concerns in a timely manner What you ll bring Experience working in recovery-focused, support, or similar client-facing services Strong assessment, report writing, and record-keeping skills Ability to manage a varied workload across direct client work and administration Confident communication skills with both clients and external partners Strong organisational skills and attention to detail Ability to build effective relationships and support positive client outcomes Understanding of safeguarding, confidentiality, and professional boundaries This role involves participation in supervision, training, and team development activities to support your ongoing professional growth. You ll work in line with organisational policies including safeguarding, equality and diversity, GDPR, and health and safety. The role includes occasional evenings and weekends on a rota basis, plus travel to other sites (expenses reimbursed). You ll also be expected to contribute ideas and support continuous improvement across the service. This is a great opportunity for someone who wants to help shape a new service and make a real impact on people s recovery and future opportunities. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working - Training and development opportunities - Simply Health Cashback Scheme (optional) - Season Ticket Loan Scheme - Cycle to work scheme - Crisis Loan Scheme - Electric Car Scheme - 3 x Wellbeing Days (pro rata'd for part time employees) - Access to Blue Light Card - 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays - Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter - Death in Service Payment (2x annual salary) -Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
May 23, 2026
Full time
Admissions & Reintegration Worker Location: Nottinghamshire Salary: £25,800 per annum Vacancy Type: Permanent, Full Time (35 hours per week) An exciting opportunity to join a brand-new Day Rehabilitation programme in North Northamptonshire, working full-time (35 hours per week) to support people at a key stage in their recovery journey. Working within Forward Trust, you ll combine meaningful 1:1 client engagement with coordination, administration, and partnership working to ensure smooth and effective pathways through the programme. What you ll be doing Lead on referrals, assessments, inductions and reintegration planning Carry out initial assessments and produce clear assessment reports Support the admission process and placement of new clients Deliver inductions for new clients entering the programme Run reintegration sessions and support clients into further opportunities Generate referrals to external agencies and services Write reintegration reports and create client support materials Liaise with partner organisations to develop reintegration opportunities Manage the service inbox, responding to referrals and enquiries Maintain accurate client files, case notes and database records Contribute to audits and service improvement activities Identify and escalate risks or concerns in a timely manner What you ll bring Experience working in recovery-focused, support, or similar client-facing services Strong assessment, report writing, and record-keeping skills Ability to manage a varied workload across direct client work and administration Confident communication skills with both clients and external partners Strong organisational skills and attention to detail Ability to build effective relationships and support positive client outcomes Understanding of safeguarding, confidentiality, and professional boundaries This role involves participation in supervision, training, and team development activities to support your ongoing professional growth. You ll work in line with organisational policies including safeguarding, equality and diversity, GDPR, and health and safety. The role includes occasional evenings and weekends on a rota basis, plus travel to other sites (expenses reimbursed). You ll also be expected to contribute ideas and support continuous improvement across the service. This is a great opportunity for someone who wants to help shape a new service and make a real impact on people s recovery and future opportunities. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working - Training and development opportunities - Simply Health Cashback Scheme (optional) - Season Ticket Loan Scheme - Cycle to work scheme - Crisis Loan Scheme - Electric Car Scheme - 3 x Wellbeing Days (pro rata'd for part time employees) - Access to Blue Light Card - 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays - Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter - Death in Service Payment (2x annual salary) -Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Your new companyA well-established and growing legal services provider is undergoing an exciting period of positive change and sustained growth within its Litigation and Dispute Management function. Known for its collaborative culture and strong focus on quality and customer outcomes, the organisation places genuine value on its people, encouraging autonomy, flexibility and professional development. With modern city-centre offices and an emphasis on work-life balance, this is an environment where experienced lawyers can thrive. They are now looking for a Senior Associate to join their Contract Disputes team in Bristol. Your new roleAs a Senior Associate within the Contract Disputes team, you will be part of a broader Volume Litigation department. Taking responsibility for your own caseload, you will manage matters end-to-end in a commercial and pragmatic way, utilising litigation, mediation and alternative dispute resolution where appropriate. Your caseload will include breach of contract, misrepresentation, professional negligence and debt recovery. Key responsibilities include: Managing contract dispute claims from instruction to resolution Assessing prospects of success at an early stage and shaping case strategy Handling claims in line with legal expenses insurance policy requirements Taking ownership of customer issues and driving cases to a positive outcome Working to agreed SLAs, KPIs and financial performance targets Supporting a culture of efficient, high-quality case handling and knowledge sharing This is a hybrid role, requiring a minimum of two days per week in the Bristol office. The role is ideally full-time, though part-time arrangements (minimum four days per week or equivalent hours) will be considered.What you'll need to succeedTo be successful in this role, you will need: Qualification as a Solicitor or Chartered Legal Executive (CILEX) Proven experience managing contract disputes Strong commercial judgement and analytical skills Excellent written and verbal communication abilities The ability to work under pressure in a fast-paced, KPI-driven environment A proactive and organised approach to caseload management Strong client care, negotiation and collaborative skills Resilience and professionalism when dealing with sensitive or complex matters This role will suit a motivated Senior Associate who takes pride in delivering high-quality legal outcomes and enjoys working in a dynamic, customer-focused environment.What you'll get in returnIn return, you will receive: A competitive salary and benefits package Hybrid and flexible working options Modern, centrally located Bristol offices A supportive, high-performing and inclusive team culture Opportunities for continued professional development and career progression This is an excellent opportunity to join a stable and expanding legal team that encourages ownership, flexibility and long-term career growth. Please contact Harriet Chapman at Hays Legal for further information on the role.Apply nowIf you are an experienced contract disputes lawyer looking for your next senior-level opportunity in Bristol, we'd love to hear from you.Apply now or contact us for a confidential discussion to find out more about this exciting opportunity. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 22, 2026
Full time
Your new companyA well-established and growing legal services provider is undergoing an exciting period of positive change and sustained growth within its Litigation and Dispute Management function. Known for its collaborative culture and strong focus on quality and customer outcomes, the organisation places genuine value on its people, encouraging autonomy, flexibility and professional development. With modern city-centre offices and an emphasis on work-life balance, this is an environment where experienced lawyers can thrive. They are now looking for a Senior Associate to join their Contract Disputes team in Bristol. Your new roleAs a Senior Associate within the Contract Disputes team, you will be part of a broader Volume Litigation department. Taking responsibility for your own caseload, you will manage matters end-to-end in a commercial and pragmatic way, utilising litigation, mediation and alternative dispute resolution where appropriate. Your caseload will include breach of contract, misrepresentation, professional negligence and debt recovery. Key responsibilities include: Managing contract dispute claims from instruction to resolution Assessing prospects of success at an early stage and shaping case strategy Handling claims in line with legal expenses insurance policy requirements Taking ownership of customer issues and driving cases to a positive outcome Working to agreed SLAs, KPIs and financial performance targets Supporting a culture of efficient, high-quality case handling and knowledge sharing This is a hybrid role, requiring a minimum of two days per week in the Bristol office. The role is ideally full-time, though part-time arrangements (minimum four days per week or equivalent hours) will be considered.What you'll need to succeedTo be successful in this role, you will need: Qualification as a Solicitor or Chartered Legal Executive (CILEX) Proven experience managing contract disputes Strong commercial judgement and analytical skills Excellent written and verbal communication abilities The ability to work under pressure in a fast-paced, KPI-driven environment A proactive and organised approach to caseload management Strong client care, negotiation and collaborative skills Resilience and professionalism when dealing with sensitive or complex matters This role will suit a motivated Senior Associate who takes pride in delivering high-quality legal outcomes and enjoys working in a dynamic, customer-focused environment.What you'll get in returnIn return, you will receive: A competitive salary and benefits package Hybrid and flexible working options Modern, centrally located Bristol offices A supportive, high-performing and inclusive team culture Opportunities for continued professional development and career progression This is an excellent opportunity to join a stable and expanding legal team that encourages ownership, flexibility and long-term career growth. Please contact Harriet Chapman at Hays Legal for further information on the role.Apply nowIf you are an experienced contract disputes lawyer looking for your next senior-level opportunity in Bristol, we'd love to hear from you.Apply now or contact us for a confidential discussion to find out more about this exciting opportunity. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Mental Health and Complex Needs Service at Coxley House. Sounds great, what will I be doing? Coxley House is a supportive, recovery focused registered care home providing 24 hour care for up to thirteen adults with mental health needs. With modern ensuite accommodation and a calm, welcoming environment, the service is designed to help residents feel safe, respected, and empowered. The team works closely with each person to create personalised care plans that reflect their individual goals, covering health management, medical appointments, coordination with professionals, and maintaining positive relationships with family, friends, and the wider community. Social engagement and meaningful activity are central to the home's approach, helping residents build confidence and wellbeing. The Support Worker role centres on delivering high quality, early intervention support to adults who need guidance in developing independence and resilience. You will accompany clients throughout their time in the service, offering practical and emotional support that aligns with recovery principles and organisational values. Your work will focus on empowering individuals to build the skills they need to manage daily life, make informed decisions, and move forward with greater autonomy. This is a role for someone who is compassionate, proactive, and committed to making a genuine difference in people's lives. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have demonstrable experience supporting individuals with mental health and/or dual diagnosis issues, with a strong understanding of a range of mental health conditions, safeguarding, and relevant legislation. They will be knowledgeable about recovery-focused approaches and local mental health services, and experienced in risk assessment, case management, and working dynamically under pressure. Strong communication skills are essential, including the ability to engage respectfully with service users, represent the organisation externally, and deliver presentations to commissioners and stakeholders. The candidate must be able to work independently and as part of a team, support the induction of peer staff and volunteers, and build effective partnerships with statutory and community organisations. They will also possess strong organisational, time management, and IT skills, with the ability to prioritise tasks and produce clear written communication. A commitment to promoting dignity, respect, and empowerment in all aspects of their work is essential. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
May 22, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Mental Health and Complex Needs Service at Coxley House. Sounds great, what will I be doing? Coxley House is a supportive, recovery focused registered care home providing 24 hour care for up to thirteen adults with mental health needs. With modern ensuite accommodation and a calm, welcoming environment, the service is designed to help residents feel safe, respected, and empowered. The team works closely with each person to create personalised care plans that reflect their individual goals, covering health management, medical appointments, coordination with professionals, and maintaining positive relationships with family, friends, and the wider community. Social engagement and meaningful activity are central to the home's approach, helping residents build confidence and wellbeing. The Support Worker role centres on delivering high quality, early intervention support to adults who need guidance in developing independence and resilience. You will accompany clients throughout their time in the service, offering practical and emotional support that aligns with recovery principles and organisational values. Your work will focus on empowering individuals to build the skills they need to manage daily life, make informed decisions, and move forward with greater autonomy. This is a role for someone who is compassionate, proactive, and committed to making a genuine difference in people's lives. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have demonstrable experience supporting individuals with mental health and/or dual diagnosis issues, with a strong understanding of a range of mental health conditions, safeguarding, and relevant legislation. They will be knowledgeable about recovery-focused approaches and local mental health services, and experienced in risk assessment, case management, and working dynamically under pressure. Strong communication skills are essential, including the ability to engage respectfully with service users, represent the organisation externally, and deliver presentations to commissioners and stakeholders. The candidate must be able to work independently and as part of a team, support the induction of peer staff and volunteers, and build effective partnerships with statutory and community organisations. They will also possess strong organisational, time management, and IT skills, with the ability to prioritise tasks and produce clear written communication. A commitment to promoting dignity, respect, and empowerment in all aspects of their work is essential. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Purpose of the role To deliver the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, within James Cook University Hospital, providing support on some of the wards (such as rehabilitation), on-site clinics and other settings (e.g. rehabilitation centres). Have a visible physical presence within the Trust, becoming embedded into clinical teams focussing on major trauma pathways, facilitating outpatient and in-person legal clinics. Key Responsibilites The post holder s primary duties and responsibilities are as follows: Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by serious and life-changing injury. Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support. Provide consistency in assessment of all patients and their loved ones, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery. Maintain detailed case records, including accurate records of activity and intervention, using Day One s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements. Contributing towards report writing through the writing case studies and narrative to support data collection. Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports. Deliver awareness raising presentations to clinical colleagues and departments. Organise and facilitate outpatient and in person legal clinic drop-in sessions. Build awareness of the role and charity s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support. Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy. Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff. Identify and support the recruitment and supervision of Day One volunteers, where appropriate. Work closely in partnership with our Peer Support Service, focussed on promoting awareness and uptake within the region. Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed. Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise. Be prepared to travel across the region and, on occasion, to other sites and national meetings as required. Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training. Participate in external clinical supervision and monthly caseworker reflective practice to sessions to effectively explore and uphold professional boundaries within a safe, structure and supportive environment. To work closely with those impacted by serious and life-changing injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major trauma, including talking about and facilitating timely access to legal support to aid rehabilitation. To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by serious and life-changing injury. To work as part of the wider Day One Service s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements. Please find the recruitment pack attached for full details. How to apply Please upload your CV, and cover letter, no longer than two pages, demonstrating how you meet the criteria and outlining why you re interested in the role. Closing date: Friday 12th June 2026 First stage virtual interviews: On-going Second stage in-person interviews at James Cook: On-going Applications will be reviewed on a rolling basis; therefore, early applications are encouraged. We reserve the right to close this vacancy early should we receive a high volume of suitable applications. Please note: if you have applied for this role within the past six months, you are not eligible to apply again at this time.
May 22, 2026
Full time
Purpose of the role To deliver the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, within James Cook University Hospital, providing support on some of the wards (such as rehabilitation), on-site clinics and other settings (e.g. rehabilitation centres). Have a visible physical presence within the Trust, becoming embedded into clinical teams focussing on major trauma pathways, facilitating outpatient and in-person legal clinics. Key Responsibilites The post holder s primary duties and responsibilities are as follows: Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by serious and life-changing injury. Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support. Provide consistency in assessment of all patients and their loved ones, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery. Maintain detailed case records, including accurate records of activity and intervention, using Day One s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements. Contributing towards report writing through the writing case studies and narrative to support data collection. Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports. Deliver awareness raising presentations to clinical colleagues and departments. Organise and facilitate outpatient and in person legal clinic drop-in sessions. Build awareness of the role and charity s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support. Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy. Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff. Identify and support the recruitment and supervision of Day One volunteers, where appropriate. Work closely in partnership with our Peer Support Service, focussed on promoting awareness and uptake within the region. Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed. Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise. Be prepared to travel across the region and, on occasion, to other sites and national meetings as required. Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training. Participate in external clinical supervision and monthly caseworker reflective practice to sessions to effectively explore and uphold professional boundaries within a safe, structure and supportive environment. To work closely with those impacted by serious and life-changing injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major trauma, including talking about and facilitating timely access to legal support to aid rehabilitation. To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by serious and life-changing injury. To work as part of the wider Day One Service s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements. Please find the recruitment pack attached for full details. How to apply Please upload your CV, and cover letter, no longer than two pages, demonstrating how you meet the criteria and outlining why you re interested in the role. Closing date: Friday 12th June 2026 First stage virtual interviews: On-going Second stage in-person interviews at James Cook: On-going Applications will be reviewed on a rolling basis; therefore, early applications are encouraged. We reserve the right to close this vacancy early should we receive a high volume of suitable applications. Please note: if you have applied for this role within the past six months, you are not eligible to apply again at this time.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Hounslow Safe Space, Mental Health Crisis Alternative Service. Sounds great, what will I be doing? In this role, you will take a leading position within a dynamic mental health crisis and early intervention service, managing a diverse caseload while providing skilled de escalation, robust risk assessment and coordinated multi agency support. You will guide and empower service users to engage with community services, while also offering day to day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high quality practice. Acting as shift lead when required, you will make informed, real time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users. Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co produced activities and working in fast paced, crisis focused environments. A strong grounding in mental health, trauma informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
May 22, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Hounslow Safe Space, Mental Health Crisis Alternative Service. Sounds great, what will I be doing? In this role, you will take a leading position within a dynamic mental health crisis and early intervention service, managing a diverse caseload while providing skilled de escalation, robust risk assessment and coordinated multi agency support. You will guide and empower service users to engage with community services, while also offering day to day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high quality practice. Acting as shift lead when required, you will make informed, real time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users. Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co produced activities and working in fast paced, crisis focused environments. A strong grounding in mental health, trauma informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Your new company You will be joining a well-established, purpose-driven organisation that delivers specialist support services to individuals affected by violence, abuse and exploitation. With a strong reputation across the West Midlands, the organisation adopts a trauma-informed and person-centred approach, helping vulnerable individuals rebuild their lives and achieve independence.Working as part of a dedicated Modern Slavery Support Service, you will play a crucial role in providing safe accommodation and tailored support to victims of human trafficking and modern slavery, working closely with partner agencies to deliver the best possible outcomes. Your new role As a Safehouse Support Worker, you will deliver frontline support to individuals living within supported accommodation, ensuring they feel safe, empowered and able to progress through their recovery journey. Your key responsibilities will include: Managing a caseload of clients and delivering holistic, trauma-informed support Conducting risk and needs assessments, safety planning and ongoing case reviews Supporting service users to access their rights, entitlements and external services (e.g. health, housing, legal and wellbeing support) Advocating for clients within the National Referral Mechanism and wider support systems Maintaining a safe and secure accommodation environment, including health and safety compliance Supporting clients with move-in, integration, daily living, and move-on planning Working collaboratively with multi-agency partners to achieve positive outcomes Accurately recording casework and maintaining compliance with safeguarding and organisational standards This is a fast-paced and rewarding role that requires resilience, empathy and the ability to manage complex and often challenging situations. What you'll need to succeed To be successful in this role, you will bring: Experience working with vulnerable adults and/or families in a support setting Strong understanding of safeguarding, risk assessment and trauma-informed practice Knowledge of modern slavery, human trafficking, or related areas (e.g. domestic abuse, homelessness, asylum support) Ability to manage complex caseloads and work to deadlines and performance targets Excellent interpersonal and communication skills, with the ability to build trust and rapport Experience working collaboratively with external agencies and stakeholders Strong organisational skills and the ability to prioritise in a demanding environment Competence in Microsoft Office and case management systems You will also demonstrate resilience, empathy and a genuine commitment to supporting individuals through difficult and distressing circumstances. Please note: due to the nature of the service, there is an occupational requirement for the post-holder to be female, in line with the Equality Act 2010. What you'll get in return In return, you will receive competitive benefits package and the opportunity to make a genuine difference in people's lives, including: Salary of 25,287 - 27,993 (dependent on experience) 25 days annual leave (plus bank holidays), increasing with service Additional wellbeing day and annual leave purchase scheme Mileage allowance for travel Pension contribution (5% employer) Access to training, development and clinical supervision Employee Assistance Programme Regular team away days and a supportive working environment You will also gain invaluable experience working within a specialist service, contributing to life-changing outcomes for vulnerable individuals. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 22, 2026
Full time
Your new company You will be joining a well-established, purpose-driven organisation that delivers specialist support services to individuals affected by violence, abuse and exploitation. With a strong reputation across the West Midlands, the organisation adopts a trauma-informed and person-centred approach, helping vulnerable individuals rebuild their lives and achieve independence.Working as part of a dedicated Modern Slavery Support Service, you will play a crucial role in providing safe accommodation and tailored support to victims of human trafficking and modern slavery, working closely with partner agencies to deliver the best possible outcomes. Your new role As a Safehouse Support Worker, you will deliver frontline support to individuals living within supported accommodation, ensuring they feel safe, empowered and able to progress through their recovery journey. Your key responsibilities will include: Managing a caseload of clients and delivering holistic, trauma-informed support Conducting risk and needs assessments, safety planning and ongoing case reviews Supporting service users to access their rights, entitlements and external services (e.g. health, housing, legal and wellbeing support) Advocating for clients within the National Referral Mechanism and wider support systems Maintaining a safe and secure accommodation environment, including health and safety compliance Supporting clients with move-in, integration, daily living, and move-on planning Working collaboratively with multi-agency partners to achieve positive outcomes Accurately recording casework and maintaining compliance with safeguarding and organisational standards This is a fast-paced and rewarding role that requires resilience, empathy and the ability to manage complex and often challenging situations. What you'll need to succeed To be successful in this role, you will bring: Experience working with vulnerable adults and/or families in a support setting Strong understanding of safeguarding, risk assessment and trauma-informed practice Knowledge of modern slavery, human trafficking, or related areas (e.g. domestic abuse, homelessness, asylum support) Ability to manage complex caseloads and work to deadlines and performance targets Excellent interpersonal and communication skills, with the ability to build trust and rapport Experience working collaboratively with external agencies and stakeholders Strong organisational skills and the ability to prioritise in a demanding environment Competence in Microsoft Office and case management systems You will also demonstrate resilience, empathy and a genuine commitment to supporting individuals through difficult and distressing circumstances. Please note: due to the nature of the service, there is an occupational requirement for the post-holder to be female, in line with the Equality Act 2010. What you'll get in return In return, you will receive competitive benefits package and the opportunity to make a genuine difference in people's lives, including: Salary of 25,287 - 27,993 (dependent on experience) 25 days annual leave (plus bank holidays), increasing with service Additional wellbeing day and annual leave purchase scheme Mileage allowance for travel Pension contribution (5% employer) Access to training, development and clinical supervision Employee Assistance Programme Regular team away days and a supportive working environment You will also gain invaluable experience working within a specialist service, contributing to life-changing outcomes for vulnerable individuals. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Complex Needs Support Worker to play a pivotal role in our Domestic Abuse Service in Brent. Sounds great, what will I be doing? We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals. Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness. At the heart of this role is The Hestia Approach a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough. Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
May 22, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Complex Needs Support Worker to play a pivotal role in our Domestic Abuse Service in Brent. Sounds great, what will I be doing? We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals. Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness. At the heart of this role is The Hestia Approach a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough. Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Ealing MHCA in Ealing. Sounds great, what will I be doing? Ealing MHCA is a drop in mental health crisis support service for anyone in Ealing aged 18 and over who is experiencing a mental health crisis or emotional distress. The service provides a safe, calm, and welcoming space where individuals can receive immediate support without needing to attend A&E. Our aim is to reduce distress, help people feel heard, and support them to regain stability in the moment. Visitors can access one to one emotional support, help creating short and long term safety plans, guidance and signposting to other relevant services, and access to refreshments. The service may also offer group activities, such as peer support sessions, creative groups, or wellbeing focused activities, which create opportunities for connection, expression, and recovery in a supportive environment. Please note that this role is an out of hours position, and you will be expected to work between 2pm and 10pm on a rota, including weekends What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. The ideal candidate will have strong knowledge of issues affecting individuals with a wide range of mental health conditions and will be able to communicate and provide support with dignity and respect. They will be an effective team player who can also work independently, take initiative, and support the induction of new staff and volunteers. The role requires the ability to work confidently with statutory services, alongside excellent listening skills and strong verbal and written communication abilities. Candidates should demonstrate effective partnership building skills with both statutory and voluntary/community sector organisations, as well as experience in risk assessment, case management, and working under pressure in a dynamic environment. Strong organisational, prioritisation, and time management skills are essential, alongside good IT proficiency including MS Word, Outlook, and internet use and solid literacy and numeracy skills. A good understanding of recovery tools, local mental health and wellbeing services, and safeguarding principles is also required, with the ability to address safeguarding concerns appropriately. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
May 22, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Ealing MHCA in Ealing. Sounds great, what will I be doing? Ealing MHCA is a drop in mental health crisis support service for anyone in Ealing aged 18 and over who is experiencing a mental health crisis or emotional distress. The service provides a safe, calm, and welcoming space where individuals can receive immediate support without needing to attend A&E. Our aim is to reduce distress, help people feel heard, and support them to regain stability in the moment. Visitors can access one to one emotional support, help creating short and long term safety plans, guidance and signposting to other relevant services, and access to refreshments. The service may also offer group activities, such as peer support sessions, creative groups, or wellbeing focused activities, which create opportunities for connection, expression, and recovery in a supportive environment. Please note that this role is an out of hours position, and you will be expected to work between 2pm and 10pm on a rota, including weekends What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. The ideal candidate will have strong knowledge of issues affecting individuals with a wide range of mental health conditions and will be able to communicate and provide support with dignity and respect. They will be an effective team player who can also work independently, take initiative, and support the induction of new staff and volunteers. The role requires the ability to work confidently with statutory services, alongside excellent listening skills and strong verbal and written communication abilities. Candidates should demonstrate effective partnership building skills with both statutory and voluntary/community sector organisations, as well as experience in risk assessment, case management, and working under pressure in a dynamic environment. Strong organisational, prioritisation, and time management skills are essential, alongside good IT proficiency including MS Word, Outlook, and internet use and solid literacy and numeracy skills. A good understanding of recovery tools, local mental health and wellbeing services, and safeguarding principles is also required, with the ability to address safeguarding concerns appropriately. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Support Coordinator We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Bedford. This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. Position: S11373 Stroke Support Coordinator Location: Home base, Bedfordshire, however frequent travel will be required as part of this role (to include community visits, team meetings, and other work-related meetings). Hours: Part-time, 28 hours per week Salary: £22,600 per annum (FTE circa £28,300 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027 Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 21 June 2026 Interview Date: 1 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community. Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties Providing support via a combination of face-to-face visits, telephone calls, emails or letters, and digital methods (such as video calls). Using a person-centred and person first approach to provide specific, tailored information, advice, and support to stroke survivors and stroke carers. Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke. Working with other health and social care professionals across the stroke pathway to ensure high quality support. About You You will have experience in: Working with people within a caring profession or other caring capacity. Maintaining accurate records using IT skills and database systems. Effective caseload management and using a flexible working approach. Using excellent interpersonal skills to work with a diverse range of people. This role requires extensive travel across the local service area to visit people at home and in community settings and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 22, 2026
Contractor
Support Coordinator We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Bedford. This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. Position: S11373 Stroke Support Coordinator Location: Home base, Bedfordshire, however frequent travel will be required as part of this role (to include community visits, team meetings, and other work-related meetings). Hours: Part-time, 28 hours per week Salary: £22,600 per annum (FTE circa £28,300 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027 Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 21 June 2026 Interview Date: 1 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community. Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties Providing support via a combination of face-to-face visits, telephone calls, emails or letters, and digital methods (such as video calls). Using a person-centred and person first approach to provide specific, tailored information, advice, and support to stroke survivors and stroke carers. Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke. Working with other health and social care professionals across the stroke pathway to ensure high quality support. About You You will have experience in: Working with people within a caring profession or other caring capacity. Maintaining accurate records using IT skills and database systems. Effective caseload management and using a flexible working approach. Using excellent interpersonal skills to work with a diverse range of people. This role requires extensive travel across the local service area to visit people at home and in community settings and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Finance Administrator - multi site Multi-site role (office-based with travel required between Matlock, Wirksworth, Bakewell and Buxton) About the Role We are seeking a proactive and organised Finance Administrator to support finance, compliance, and operational functions across multiple office locations. Key Responsibilities Finance & Credit Control Manage day-to-day credit control, including monitoring and chasing aged debt (30/60/90 days) Work closely with colleagues to resolve billing queries and improve cash collection Maintain accurate financial records and support billing processes Assist with billing and general finance/accounts administration Utilise LEAP to monitor matters and support debt recovery Assist in improving financial processes and controls Operations & Business Support Provide administrative and operational support across multiple offices Assist with business improvement and operational projects Act as a central point of coordination for key operational activities Health & Safety & Compliance Coordinate health and safety compliance across all office locations Maintain risk assessments, policies, and compliance documentation Support fire safety procedures, audits, and inspections Track and follow up on actions from audits and compliance reviews Essential Experience in finance administration and/or credit control Strong organisational skills with high attention to detail Excellent communication skills and confidence working with professionals at all levels Ability to work independently and manage competing priorities Professional, reliable, and able to maintain confidentiality Full UK driving licence What We Offer Full training in health and safety compliance can be provided Opportunity to work across multiple areas of the business Supportive and professional working environment Opportunities for development and progression Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 22, 2026
Full time
Finance Administrator - multi site Multi-site role (office-based with travel required between Matlock, Wirksworth, Bakewell and Buxton) About the Role We are seeking a proactive and organised Finance Administrator to support finance, compliance, and operational functions across multiple office locations. Key Responsibilities Finance & Credit Control Manage day-to-day credit control, including monitoring and chasing aged debt (30/60/90 days) Work closely with colleagues to resolve billing queries and improve cash collection Maintain accurate financial records and support billing processes Assist with billing and general finance/accounts administration Utilise LEAP to monitor matters and support debt recovery Assist in improving financial processes and controls Operations & Business Support Provide administrative and operational support across multiple offices Assist with business improvement and operational projects Act as a central point of coordination for key operational activities Health & Safety & Compliance Coordinate health and safety compliance across all office locations Maintain risk assessments, policies, and compliance documentation Support fire safety procedures, audits, and inspections Track and follow up on actions from audits and compliance reviews Essential Experience in finance administration and/or credit control Strong organisational skills with high attention to detail Excellent communication skills and confidence working with professionals at all levels Ability to work independently and manage competing priorities Professional, reliable, and able to maintain confidentiality Full UK driving licence What We Offer Full training in health and safety compliance can be provided Opportunity to work across multiple areas of the business Supportive and professional working environment Opportunities for development and progression Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are Be open, be compassionate and be bold and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Non-Medical Prescriber (NMP) to join our service to lead on delivery of Hostel In Reach clinics. Our NMP s are integral members of our multi-disciplinary and multi-agency teams, delivering recovery orientated alcohol and drug intervention services. Offering care for presenting clients, prescribing and/or making amendments to prescriptions of opiate and/or alcohol substitute treatments and other related medications, they take a lead role in developing the prescribing clinic, acting as a point of contact for other workers and partner agencies around prescribing issues. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Camden Hours: 37.5 hours per week Contract Type: Permanent Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: Assess, diagnose, plan; implement and evaluate treatment/interventions and care for service users Prescribe and review medication for therapeutic effectiveness appropriate to service user needs and in accordance with evidence-based practice and national and local protocols, and within scope of practice Prioritise health problems and intervene appropriately to assist the service user in complex, urgent or emergency situations seeking immediate advice and direction from the Clinical Lead if needed Assess, update, and refer service users for BBV vaccination and immunisation programmes. Support service users to adopt health promotion strategies that promote healthy lifestyles Communicate effectively with service users and carers, anticipating barriers to communication and recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating Maintain effective communication within the organisational environment and with external stakeholders, acting as an advocate for service users and colleagues where necessary Produce accurate, contemporaneous and complete records of consultation, consistent with legislation, policies and procedures Assess effectiveness of care delivery through self and peer review, benchmarking, and formal evaluation. Be actively involved in the annual appraisal system About you: Qualified pharmacist with current GPhC registration and two years post qualification experience OR First level registered nurse with a current PIN AND three years post qualification experience Qualified Non-Medical Prescriber At least one year s relevant and recent experience of working within substance misuse treatment Sound and demonstrable knowledge of harm reduction and health promotion interventions Ability to assess and recovery plan service users and formulate written reports as necessary Ability to communicate confidently and effectively, verbally and in writing Full driving licence and access to own transport, or ability to demonstrate easy movement between services, if necessary What we will give to you: 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. Flexible working arrangements Paid Wellness hour each week along with a Wellness hub and Employee Assist Programme Protected CPD time Free access to the RCNi learning platform Annual reimbursement of your NMC fee Contributory pension scheme A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only we will not be engaging agencies for this vacancy. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary is subject to review in line with the 2025/26 pay award. Salary Range (pro rata if part time) CGL points 43 to 48 (£47,792.23 - £53,329.99) ILW / OLW /Fringe Inner London Weighting (£4,133.14) Closing Date 2/6/2026 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level. We believe that having diverse people working as part of our team makes us the organisation that we are. We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible. The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
May 22, 2026
Full time
Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are Be open, be compassionate and be bold and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Non-Medical Prescriber (NMP) to join our service to lead on delivery of Hostel In Reach clinics. Our NMP s are integral members of our multi-disciplinary and multi-agency teams, delivering recovery orientated alcohol and drug intervention services. Offering care for presenting clients, prescribing and/or making amendments to prescriptions of opiate and/or alcohol substitute treatments and other related medications, they take a lead role in developing the prescribing clinic, acting as a point of contact for other workers and partner agencies around prescribing issues. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Camden Hours: 37.5 hours per week Contract Type: Permanent Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: Assess, diagnose, plan; implement and evaluate treatment/interventions and care for service users Prescribe and review medication for therapeutic effectiveness appropriate to service user needs and in accordance with evidence-based practice and national and local protocols, and within scope of practice Prioritise health problems and intervene appropriately to assist the service user in complex, urgent or emergency situations seeking immediate advice and direction from the Clinical Lead if needed Assess, update, and refer service users for BBV vaccination and immunisation programmes. Support service users to adopt health promotion strategies that promote healthy lifestyles Communicate effectively with service users and carers, anticipating barriers to communication and recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating Maintain effective communication within the organisational environment and with external stakeholders, acting as an advocate for service users and colleagues where necessary Produce accurate, contemporaneous and complete records of consultation, consistent with legislation, policies and procedures Assess effectiveness of care delivery through self and peer review, benchmarking, and formal evaluation. Be actively involved in the annual appraisal system About you: Qualified pharmacist with current GPhC registration and two years post qualification experience OR First level registered nurse with a current PIN AND three years post qualification experience Qualified Non-Medical Prescriber At least one year s relevant and recent experience of working within substance misuse treatment Sound and demonstrable knowledge of harm reduction and health promotion interventions Ability to assess and recovery plan service users and formulate written reports as necessary Ability to communicate confidently and effectively, verbally and in writing Full driving licence and access to own transport, or ability to demonstrate easy movement between services, if necessary What we will give to you: 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. Flexible working arrangements Paid Wellness hour each week along with a Wellness hub and Employee Assist Programme Protected CPD time Free access to the RCNi learning platform Annual reimbursement of your NMC fee Contributory pension scheme A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only we will not be engaging agencies for this vacancy. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary is subject to review in line with the 2025/26 pay award. Salary Range (pro rata if part time) CGL points 43 to 48 (£47,792.23 - £53,329.99) ILW / OLW /Fringe Inner London Weighting (£4,133.14) Closing Date 2/6/2026 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level. We believe that having diverse people working as part of our team makes us the organisation that we are. We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible. The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
