39 jobs found

Senior Operations Manager (Hard FM) FM Healthcare Engineering North London NHS Account Salary to 75,000 + 5,000 car allowance / vehicle + bonus Our client is a leading FM Service Provider who are delivering the Hard FM Services to a large PFI NHS account in North London. They are recruiting now for a Senior Operations Manager to lead the Hard FM Engineering service across this vital NHS site, through effective leadership of a high-class team of managers and their departments. The site is a large acute hospital where the contract includes technical services, fabric, grounds maintenance, and supply chain management of specialist contractors. We are looking for someone senior with a technical background, with knowledge of healthcare engineering including HTM standards. Duties of the role: Management of all self-delivered engineering sub-contracted labour resource in the delivery of PPM schedules and Reactive maintenance request. Management of the site insurance register inspection schedules undertaken by sub-contracted labour force, ensuring all operational pressure systems plant and lifting equipment has associated written schemes of inspections assigned and maintenance schedules are programmed into the Estates IT System. Review existing and devise new PPM regimes for site assets to ensure optimum operational availability and life cycle. Management of operational revenue budgets to maintain agreed expenditure levels and report on any discrepancies. Draft Management reports, client and monthly reports as required. Attend and lead customer and internal meetings where required. Provide labour management, reactive and planned maintenance reports and identify where sub-contract resources need to be adjusted to meet operational requirements. Undertake training for Authorised and Responsible Persons roles for specialist service delivery streams e.g. Medical gases, Water Management, Asbestos. To assist the General Manager in the delivery of compliant site services and projects. Take part in the management out of hours, on-call roster. To fulfil Health & Safety responsibilities by adherence to the requirements of the Company's Health & Safety Policy Statement, Manual and Safe Systems of Work. Requirements for the post: HNC/HND or Level 4 in engineering or equivalent through experience. Experience of implementing both planned and reactive maintenance schedules and interfacing with 3rd party client led project work A sound belief in the principles of HSE, with demonstrable examples of leading by example and instilling a mindset of Zero Harm Sound financial knowledge Good IT skills and a working knowledge of Microsoft Office applications.

Service Sales Manager (HVAC & Facilities Services) North West Full-Time Permanent We are currently partnering with a growing facilities management and building services provider to recruit a Service Sales Manager to support continued expansion across the North West This is an excellent opportunity for a commercially driven individual to develop long-term client relationships and drive recurring revenue growth through maintenance contracts, service agreements, and lifecycle solutions across commercial buildings and facilities environments. The Company Our client is a well-established provider of: HVAC maintenance and servicing Mechanical & electrical building services Facilities management solutions Compliance and reactive maintenance support Working across commercial offices, healthcare, retail, hospitality, and mixed-use environments, they deliver both planned and reactive services to a broad portfolio of customers. url removed With continued growth and investment in their service division, they are now looking to strengthen their commercial team with a dedicated Service Sales Manager. The Role As Service Sales Manager, you will focus on developing and growing service and maintenance revenue streams , building relationships with FM providers, end users, property managers, and commercial clients. This role is centred around generating recurring revenue through: Planned preventative maintenance (PPM) contracts HVAC and M&E service agreements Compliance-related services Lifecycle upgrades and remedial works Key responsibilities include: Identifying and securing new service and maintenance contracts Developing relationships with: Facilities Managers Property Management companies Commercial end users FM contractors Managing existing accounts and identifying upsell opportunities Conducting site visits and preparing service proposals and quotations Working closely with operations and technical teams to ensure service delivery standards Supporting contract renewals and long-term account development Managing pipeline activity and CRM updates Identifying opportunities for additional remedial and upgrade works The Candidate We are looking for a commercially focused individual with experience selling service or maintenance solutions within building services or facilities management. Essential: Proven experience in: Service sales Maintenance contract sales Facilities management sales HVAC or M&E service sales Strong relationship-building and account management skills Ability to develop recurring revenue opportunities Strong commercial awareness and negotiation capability Full UK driving licence Desirable: Background within HVAC, FM, or mechanical/electrical building services Experience selling directly to end users or FM providers Technical understanding of building services systems The Package 50,000 - 60,000 base salary 60,000 - 70,000 total earnings year 1 70,000 - 80,000 total earnings year 2 6,000 car allowance Pension Ongoing training and development Strong long-term progression opportunities Career Progression This role offers genuine scope for progression within a growing service-focused business. Potential progression routes include: Senior Service Sales Key Account Management Regional Sales Leadership Commercial Management roles As the company continues to grow its service division, there will be strong opportunity for ambitious individuals to take on greater responsibility and play a key role in the commercial development of the business. Why Apply? This is an excellent opportunity to join a business operating within a stable, recurring-revenue sector, where long-term client relationships and service quality are central to success. You'll have the opportunity to build a strong portfolio of accounts while developing your career within a growing and supportive organisation. WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.

Role Purpose You will be joining a leisure company who are looking for a Group Facilities Manager who is responsible for the maintenance and upkeep of all sites across the UK, ensuring every site operates safely and to high standards. This role owns the performance, condition, and longevity of all physical assets across the group. The successful candidate will ensure every site is safe, fully operational, meticulously maintained, and presented to the high standards expected. Working closely with managers, regional leadership, and external contractors, the Group Facilities Manager will implement robust maintenance systems, control supplier performance, protect asset value, and ensure their sites operate reliably and efficiently at all times. This is a hands-on, senior operational role requiring strong leadership, commercial awareness, and proven experience managing facilities across a multi-site estate. The role is critical in supporting continued national expansion and delivering a consistent, premium customer experience across every location. Key Responsibilities1. Estate Ownership & Maintenance Control Take full responsibility for the condition, safety, and functionality of all sites. Build and manage a group-wide repairs & maintenance reporting system with all managers. Triage, prioritise, and resolve all reactive maintenance issues across the estate. Attend sites regularly and be physically present where problems need fixing. Ensure zero tolerance on long-outstanding issues. 2. Planned Preventative Maintenance (PPM) Design, implement, and continuously improve a group maintenance schedule Building fabric Mechanical & electrical systems Plumbing & drainage HVAC & ventilation Catering and bar equipment IT, CCTV, access control and WiFi Build and maintain a central maintenance log for every site. Introduce service intervals, inspection regimes, and reporting templates. 3. Supplier Sourcing & Contract Management Go to market to source and appoint approved national and regional contractors, including: Electrical Plumbing General building & DIY Court maintenance specialists HVAC Fire & security Negotiate call-out rates, SLAs, warranties, and retainer agreements. Create a preferred supplier framework with clear standards and response times. Manage performance, costs, and quality - remove underperforming suppliers quickly. 4. Asset, Warranty & O&M Management Build and maintain an asset register across the group. Track and manage: Product warranties Guarantees Aftercare agreements Installer liabilities Ensure O&M manuals are created, stored, and kept up to date for every site. Own all handover documentation from new builds and refurbishments. Ensure sites operate assets in line with manufacturer requirements. 5. New Site Handover & Growth Support Lead on the facilities side of new site openings, including: Snagging Defect management Supplier aftercare Warranty setup O&M compilation 6. Cross-Functional Support Work closely with managers to train them on reporting, basic checks, and asset care. Liaise with marketing where physical assets are required on site (signage, price boards, POS, promotional installs). Support operations and regional management with estate performance reporting. Assist with budgeting for maintenance and long-term capex planning. What We're Looking ForWe want someone who: Has 5+ years experience in multi-site facilities management (leisure, gyms, hospitality, retail, logistics, or sports facilities ideal). Is commercial, tough, organised, and decisive. Is used to running contractors, not being run by them. Is highly practical - understands buildings, M&E, and maintenance in the real world. Can build systems, but also roll their sleeves up. Is comfortable travelling, being on site, climbing ladders, and dealing with issues directly. Can implement standards and hold people accountable. Doesn't let problems drift. Core Skills & Experience Multi-site maintenance management Contractor sourcing & negotiation Planned preventative maintenance systems Asset and warranty management Building services & general construction knowledge Health & safety awareness Budget control and cost tracking Strong organisation and documentation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Senior Service Controller £35,000 - £40,000 DOE Monday Friday, 8.00am 5.00pm. 42.5 hours per week. We are looking for an experienced and highly organised Service Controller from an engineering services background for a permanent role with a leading Fire & Security company in Glasgow, who require a suitably experienced person to manage and drive the day-to-day coordination of their engineering service operations. This position is fully office based in Glasgow. This is a critical role responsible for overseeing both reactive and planned maintenance works, ensuring efficient allocation of engineering resources while maintaining high standards of customer service and compliance. You will take ownership of the team of engineers, ensuring efficient scheduling, productivity, and service delivery. Key responsibilities will include: Diary & Service Management - Manage the live service diary, coordinating reactive callouts and planned preventative maintenance, PPM - Continuously monitor and adjust schedules to maximise efficiency and meet service level agreements - Prioritise urgent and emergency works effectively Resource Planning & Allocation - Allocate work to engineers based on skillset, location and availability - Plan future works ensuring full utilisation of the team of engineers - Ensure engineers are fully productive throughout the working day Customer & Client Management - Act as the primary point of contact for service-related enquiries - Liaise with customers to schedule visits and provide updates Field Team Coordination - Work closely with Engineering Field Managers to drive productivity - Monitor start times, end times, job completion and first-time fix rates Service Delivery & Compliance - Coordinate service delivery from booking through to completion - Update client portals with ETAs, lead times and certification documentation Equipment & Materials - Order parts and equipment for planned works Key Skills & Experience required: - A minimum 5 years experience managing a fast-paced service diary within Fire & Security or a similar engineering services industry - Proven experience managing multiple engineers and complex service schedules - Strong organisational and communication skills - Experience with service / CRM systems If you feel that you meet the requirements for this role and would like to apply, then please do so with your CV in Word format via the application link provided.

Business Development Manager / Sales Manager- London, South East & Midlands territory. Fire & Security Systems Our client is a well-established and growing fire and security solutions provider delivering installation, service, maintenance and compliance-led support to commercial, multi-site and national customers across the UK. Due to continued growth, they are now looking to appoint a commercially driven Business Development Manager / Sales Manager to focus on new business acquisition across London, the South East and up to the Midlands. This is a true hunter role for a sales professional who knows how to prospect, qualify, build pipeline, influence stakeholders and close profitable fire and security contracts. Most client meetings are conducted virtually, so travel is limited, although occasional face-to-face meetings, site visits and key client presentations will be required across the region. The Role As Business Development Manager / Sales Manager, you will be responsible for identifying, developing and converting new business opportunities across commercial, multi-site and facilities-led environments. This is not a passive account management role. The successful candidate will be expected to self generate opportunities, target new logos, build relationships with key decision makers and drive revenue growth through a disciplined, consultative and results led sales approach. You will sell a broad fire and security proposition, including installation, service, maintenance and compliance solutions. Core Solutions You will be promoting a full range of fire and security services, including: Fire detection and alarm systems, CCTV and video surveillance solutions, Access control systems, Intruder alarms, Planned preventative maintenance contracts, Reactive maintenance and repairs, Compliance led service agreements, Multi-site fire and security support, National account service delivery Key Responsibilities Generate new business opportunities through outbound prospecting, warm leads, referrals, networking and strategic target account mapping Develop a robust sales pipeline across London, the South East and the Midlands Identify and engage decision makers including Facilities Managers, Property Directors, Compliance Managers, Procurement Teams, Operations Directors and business owners Sell fire and security solutions into commercial, property, retail, logistics, healthcare, education, industrial and multi-site environments Conduct discovery calls, needs analysis and commercial qualification Understand client pain points around compliance, supplier consolidation, SLA performance, response times, risk management and service delivery Create tailored proposals and commercially sound solutions Manage the full sales cycle from initial contact through to proposal, negotiation, close and handover Maintain accurate CRM records, pipeline reporting, forecasting and sales activity data Negotiate contract values, service agreements, maintenance packages and project opportunities Work closely with internal operations, engineering and service teams to ensure smooth mobilisation Achieve and exceed agreed revenue, margin and new business targets What we are looking for We are looking for a driven, credible and resilient sales professional with a proven background in B2B new business development within the Fire & Security sector The ideal candidate will have: Proven experience in new business sales A strong hunter mentality and the ability to self generate leads Experience selling fire and security, life safety, compliance, FM, M&E, building services or technical service solutions A track record of winning new customers and developing profitable accounts Strong understanding of maintenance contracts, service agreements, PPMs, SLAs and compliance led sales Confidence selling to senior stakeholders, procurement teams and operational decision makers Ability to sell value, service quality and risk reduction rather than purely price Excellent pipeline management and CRM discipline Strong commercial awareness around margin, recurring revenue, contract value and mobilisation A consultative, solution-led sales style Comfort working remotely and conducting the majority of client meetings virtually This is an excellent opportunity to join a growing fire and security business with a strong technical proposition, established infrastructure and a clear appetite for growth. The successful candidate will have autonomy to develop their territory, build a strong pipeline and win meaningful contracts across sectors where compliance, life safety, asset protection and service reliability are critical. You will be joining a business that can support national and multi-site customers while still offering a responsive, service-led approach. Apply now for immediate consideration!

Regional Facilities Manager Location: East Midlands Salary: £51,000 + Bonus Contract: Permanent About the Role We are working with a well-established client who is looking to appoint an experienced and driven Regional Facilities Manager. This is a key role responsible for delivering high-quality facilities management services across a diverse portfolio of sites in the East Midlands. You will play a vital part in ensuring operational excellence, maintaining compliance, and creating safe, efficient, and well-managed environments for all stakeholders. Key Responsibilities Oversee day-to-day facilities operations across multiple sites, ensuring consistent and high-quality service delivery Lead, motivate, and support on-site teams as well as external contractors Develop and manage maintenance strategies, including planned preventative maintenance (PPM) programmes Ensure full compliance with health & safety legislation, statutory requirements, and company policies Manage budgets effectively, controlling costs and identifying opportunities for improved efficiency Oversee supplier performance, procurement activities, and contract management Act as the primary point of contact for clients and senior stakeholders across the region Carry out regular site inspections and audits to maintain high standards Support the delivery of projects such as refurbishments, relocations, and fit-outs About You Proven experience in facilities management, ideally within a multi-site or regional role (commercial, retail, or logistics environments preferred) Strong understanding of health & safety regulations and compliance standards Effective leadership and people management skills Commercially aware, with experience managing budgets and contracts Excellent communication and stakeholder management abilities Able to work independently and manage a varied workload Relevant qualifications such as IWFM or NEBOSH are advantageous

Salary: £37,000- £42,000 Location: Wandsworth, London M-F: days in Wandsworth office, 1 day at home) Our client, a fantastic family-run business specialising in the manufacture and supply of high-quality sustainable products to the international commercial horticultural industry, is seeking an Account Manager Team Leader to join their small but growing customer support team. This varied role combines leadership, coaching, and hands-on account management, ensuring the highest levels of customer satisfaction, team performance, and process compliance. We are looking for a friendly, humble, and customer-focused individual with previous account management experience. In this role, you will manage selected customer accounts and support clients throughout their full journey - from quotation and order processing through to logistics updates, shipping documentation, and final delivery. You will build strong, lasting relationships with customers via phone, email, and video calls, delivering an exceptional service experience at every stage. Manage, support, and develop a team of Account Managers (currently 3, with planned growth) and ensure smooth communication with the sales and production teams. Conduct regular weekly team check-ins and monthly one-to-one meetings. Lead annual performance reviews, including setting objectives and evaluating performance. Identify development opportunities and support career progression within the team. Monitor team performance against KPIs and business objectives. Ensure compliance with company policies, including working hours and operational standards. Partner with senior management to review and agree on annual compensation changes, including bonuses and salary increases. Personally manage a portfolio of key accounts, maintaining strong client relationships. Support the sales team in providing accurate and timely information. Oversee the full account lifecycle from order placement through to invoicing. Ensure timely and accurate processing of orders and invoices. Maintain up-to-date records and provide visibility on account status to internal stakeholders. Identify opportunities to improve processes and enhance the customer experience Based in Wandsworth, London. Salary will be based on experience. Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy.

Qualified Electrician NVQ Level 3, AM2, test and inspection. Electrician jobs Reading Your new company Our client is a large, well-established organisation operating across a diverse and complex estate spanning multiple sites. With a strong focus on safety, reliability and customer service, the Estates function plays a critical role in ensuring buildings and infrastructure support day to day operations with minimal disruption. The organisation is committed to continuous improvement, sustainability and investing in its people. Your new role As a Senior Maintenance Electrician, you will join a busy Reactive Maintenance team responsible for delivering a professional, customer-focused electrical maintenance service across a multi-building estate. Reporting to the Reactive Maintenance Manager, you will carry out a combination of reactive, planned preventative and emergency electrical works, ensuring all activities are completed safely and in line with statutory requirements. Your responsibilities will include maintaining and fault-finding on power and lighting systems, fire alarms and emergency lighting, supporting temporary installations for events, and assisting with electrical testing and inspection. You will also act as a technical point of reference during incidents and emergencies, support apprentices and electrical improvers, and contribute to identifying improvements in plant performance, energy efficiency and system reliability. The role includes participation in an electrical on-call rota and occasional travel between sites. What you'll need to succeed A recognised time-served electrical apprenticeship or equivalent NVQ Level 3 / City & Guilds in Electrical Installation or Maintenance AM2 Practical Assessment and 18th Edition Wiring Regulations (BS7671) Strong experience in electrical maintenance, testing, inspection and fault-finding A good working knowledge of electrical safety, isolation procedures and legislation The ability to manage your own workload and prioritise effectively under pressure Strong communication skills and a professional, customer-facing approach Confidence using tablets or CAFM systems to record work and documentation A full UK driving licence and flexibility to take part in the on-call rota Experience working in a large or complex estate environment, along with additional testing and inspection qualifications (e.g. 2391), would be advantageous. What you'll get in return A permanent, full-time position working 36 hours per week A competitive salary with overtime and standby payments for on-call duties A generous pension scheme and annual leave entitlement Ongoing training and professional development opportunities The opportunity to work in a varied role within a supportive, experienced team Long-term stability within a well-resourced and forward-thinking organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Alternatively, please contact me on / If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Cyber Security Project Manager Location: Remote Pay Rate: Circa 450 Per Day Outside IR35 I am working with a long-standing client who are one of the nation's leading solutions companies on an exciting Cyber Security Project Manager Opportunity with the telecommunications sector. This is an exciting opportunity to be at the forefront of large-scale security transformation projects, driving measurable risk reduction and regulatory alignment across highly regulated environments. About the Role. As Cyber Security Project Manager, you will oversee end-to-end delivery of security projects across multiple workstreams, ensuring they are scoped, planned, executed, and closed in line with agreed objectives, budgets, and timelines. You will coordinate cross-functional teams, vendors, and senior stakeholders to embed robust security controls and improve security posture. Your work will directly influence how large telecoms providers protect critical infrastructure, customer data, and digital services. Responsibilities Lead the full cyber security project Develop and maintain detailed project plans, roadmaps, and delivery milestones. Coordinate cross-functional teams (security, infrastructure, networks, operations, compliance, vendors) Manage project risks, issues, dependencies, and change controls. Drive implementation of security controls and capabilities aligned to frameworks. Prepare and present clear project status reports, dashboards and updates. Ensure projects adhere to agreed governance, quality standards, and regulatory requirements. Facilitate Agile and hybrid methodologies to maintain delivery momentum. Key Requirements Proven experience as a Cyber Security Project Manager delivering complex security projects end-to-end. Strong background managing projects within major telecommunications companies (e.g. Verizon, Vodafone, BT or similar). Demonstrable experience managing cyber security initiatives such as security controls implementation, security tooling rollouts, or risk remediation programmes. Solid understanding of information security frameworks and standards (e.g. ISO 27001, NIST). Strong track record in risk assessment, risk mitigation planning, and embedding risk management into project delivery. If you are an experienced Cyber Security Project Manager with a telecoms background and are ready to lead high-impact security projects for a global solutions provider, please get in touch to find out more. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Axis CLC is a national property maintenance and compliance partner, delivering essential repairs, refurbishment and building safety services to keep the UK s homes and public buildings operating at their best. We combine nationwide capability with strong regional delivery, trusted by housing providers, local authorities and public-sector clients across the country. We are now seeking an experienced Partnership / Business Development Manager to own and grow a regional portfolio, winning, retaining and expanding contracts across the North. You will develop a high-quality pipeline, build senior client relationships, drive pre-construction activity, and convert opportunities into profitable, sustainable work. This role will be based from our Newcastle office, with regular travel across the region to meet clients and partners. We also offer the flexibility of hybrid working, aligned to business needs. What you ll deliver Growth: Build and maintain a qualified pipeline across the North; meet quarterly pipeline and order-intake targets. Retention & expansion: Protect key accounts and deliver growth plans across repairs, planned, compliance and retrofit. Client advocacy: Enhance client satisfaction/NPS through structured reviews and rapid escalation handling. Improved win rates: Lead early capture, opportunity shaping and price/quality alignment with Operational and Commercial teams. Market visibility: Strengthen Axis CLC s profile with frameworks, consortia and sector bodies; support Marketing with events and sector content. Key Responsibilities Client & Account Management Map stakeholders and decision-makers; develop multi-level relationships across asset, repairs, sustainability and procurement. Drive pre-tender engagement and secure framework positions. Opportunity Development Manage the pipeline (CRM) from early engagement to award, ensuring nothing is missed and priorities focus on winnable opportunities. Deliver targeted communications that support proactive business development. Pre-Construction & Bids Shape solutions with Ops and Commercial, including scope, programme, risk, technical approach and internal approvals. Lead capture plans, value propositions, case studies, client presentations and win themes. Support PQQ/ITT submissions with high-quality, accurate content. Commercial Insight Support pricing strategy, benchmarking, KPIs and contract mechanisms including SoRs, open-book and gainshare. Reporting & Market Intelligence Maintain CRM accuracy, contacts, meetings, deal stages and probabilities. Report weekly on pipeline, forecasts, risks and required actions. Track frameworks, procurement routes, competitors and policy trends (e.g., decarbonisation, Net Zero, social value). Collaboration Work cross-functionally with Operations, Commercial, Bids, Marketing, Finance, Compliance and Internal Comms. Experience We re Looking For Strong experience in business development, partnerships or account growth within social housing, property maintenance, construction or FM. Proven track record winning and growing contracts (repairs, planned, compliance, retrofit). Strong commercial acumen (pricing, KPIs, SLAs, risk allocation, SoRs). Excellent stakeholder engagement and presentation skills at all levels. CRM discipline (HubSpot, Salesforce, Dynamics or similar). Full UK driving licence; regional travel required. What We Offer Competitive base salary, plus performance bonus 25 days holiday + bank holidays Pension, medical scheme options and life assurance Car allowance Employee rewards and wellbeing programme Why Axis CLC? You ll be joining a national team with opportunities across a wide range of sectors, from housing and education to healthcare, defence and commercial property. With strong internal career pathways and a culture of developing talent, we offer long-term stability and growth. We re Committed to Inclusion We celebrate and value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Senior Operations Manager - Planned Works in Housing Your new company An opportunity has arisen to join one of the largest regional housing associations across the south of England, providing safe, high-quality, and affordable homes for thousands of customers. Your new employer has a strong focus on customer experience, value for money, and regulatory compliance, committed to investing in homes, people, and communities. This new role offers the opportunity to play a pivotal role in shaping and delivering high-quality planned works across a diverse housing portfolio. Your new role As a Senior Operations Manager, you will be responsible for leadership, management and delivery of all planned and cyclical planned works programmes across housing stock. This includes kitchens, bathrooms, roofing, windows, redecoration works delivered across the south of England. You will lead a team of managers and trades, with full accountability for a £23m budget, ensuring that programmes are delivered safely, compliantly, on time, and to agreed quality standards. A key part of the role will be to identify opportunities to expand and develop in-house capability, whilst ensuring legislative compliance and excellent customer outcomes. Provide leadership and direction to planned teams. Maintain full budgetary control of a £23m planned works budget. Ensure resources, contracts, and delivery models are in place to identify, procure, programme and deliver current and future planned and cyclical works effectively. Monitor performance, quality, cost, and programme delivery. Ensure compliance with all statutory and regulatory obligations, including leaseholder requirements. What you'll need to succeed A recognised construction qualification at an appropriate level. Willingness to work towards a Level 4 housing management qualification. Extensive knowledge of statutory regulations relevant to housing maintenance and planned works. Excellent communication and leadership skills. Broad technical knowledge of building and construction issues. What you'll get in return Starting salary of up to £75,000 per annum. A comprehensive benefits package, to include generous annual leave, working from home, healthcare and more. The opportunity to lead a high-profile planned works service. The opportunity to join a supportive and purpose-driven organisation committed to investing in people. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Role Information Facilities Assistant Salary 30,000 Merthyr Tydfil South Wales Onsite role Starting June 2026 Why join Marshall Land Systems in this role: To provide day-to-day support in the maintenance and operation of the site's buildings, plant, and associated services, ensuring a safe, clean, and well-functioning working environment. The role supports the Facilities Manager in delivering operational efficiency and compliance across the manufacturing site Your responsibilities in this role include: Support the Facilities Manager in the day-to-day maintenance of buildings, grounds, plant, and associated services Assist with planned and reactive maintenance activities to ensure minimal disruption to operations Carry out routine inspections of buildings, equipment, and site facilities, reporting any issues or risks promptly Support the management of contractors on site, ensuring tasks are completed safely and efficiently Assist in maintaining compliance documentation, including health & safety checks, fire risk assessments, and site audits Help manage stock of maintenance supplies, ensuring adequate levels and timely Support minor repairs and general site upkeep as required Assist in preparing for and supporting facilities-related projects and small-scale capital works Ensure the site is maintained in a safe, clean, and orderly condition, complying with all EHS requirements Apply if you have most of the following; Previous experience in a facilities, maintenance, or general site support role is desirable but not essential Experience in a manufacturing or production environment is an advantage Familiarity with health & safety procedures and compliance standards Technical skills/qualifications: Basic understanding of building maintenance, plumbing, electrical, or mechanical systems (training will be provided where needed) Awareness of health and safety regulations and compliance requirements in a manufacturing environment Ability to use basic hand and power tools safely Basic IT skills for reporting issues, logging maintenance requests, and updating records Additional local needs: Onsite role Successful candidate will need to pass a BPSS check Benefits: Opportunity to develop technical and facilities management skills under the guidance of the Facilities Manager Potential to progress into more senior facilities roles, including Facilities Coordinator or Assistant Manager, as the site and business grow Exposure to multi-functional teams and involvement in projects that support career growth in facilities management Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.

Compliance & Performance Coordinator (Facilities Management) Edinburgh Permanent Full-time (37.5 hours per week) 40,000 (dependent on experience) + benefits DBS Check required OVERVIEW We are recruiting a Compliance & Performance Coordinator to join an established on-site Facilities Management team in Edinburgh. This role is key to ensuring FM services meet statutory, contractual and performance requirements, with a strong focus on KPI tracking, audit readiness, data integrity and effective workforce planning to support Service Level Agreement (SLA) delivery. Working closely with Facilities Managers and operational leaders, you will gather and analyse performance data, coordinate reporting, and help drive continuous improvement across service delivery. This is an ideal opportunity for a proactive, analytical individual with a "can do" attitude who thrives in a fast-paced, operational environment. KEY RESPONSIBILITIES Manage, develop and support workforce planning activities Monitor engineer performance trends via Power BI dashboards (daily/weekly/monthly), escalating negative trends to the operational delivery team/Team Leader. Maximise utilisation of direct labour Live-monitor reactive and PPM job progression; escalate scheduling issues or call progression problems to the appropriate stakeholders. Ensure clear, concise and accurate job updates are maintained Ensure customers are informed in advance of planned preventative maintenance or reactive visits (including delays) in line with contract agreements. Respond to chases and escalations within internal SLAs. Monitor FM performance against contractual KPIs and service standards. Audit FM systems, processes and quality management arrangements; consolidate findings and support improvement plans. Carry out site inspections and physical audits to identify underperformance. Produce clear monthly performance and compliance reports. Ensure monthly reports for each discipline are verified for accuracy/validity and signed off by relevant senior stakeholders. Set up and maintain a technical folder structure for each KPI/system (Statutory, Compliance and Supplier Reports), ensuring documentation is complete, current and audit-ready. Prepare and present technical performance reports monthly/quarterly/annually, including improvement actions for senior stakeholders. Maintain strong competence in technical compliance matters to ensure consistent standards across the site. Support development of scheduled programmes and registers that aid maintenance delivery across the account. Ensure data integrity across all reporting and evidence trails. REQUIREMENTS Experience in facilities workforce planning, compliance, auditing and/or facilities operations. Good understanding of legislative compliance requirements within a regulated environment. Excellent analytical, organisational and communication skills. Strong Microsoft Office skills (Excel/Outlook/PowerPoint); confidence working with performance data. Ability to pass a DS PVG check. DESIRABLE Experience within a healthcare environment. Knowledge of SHTMs. Experience with CAFM systems (Maximo preferred); understanding of asset data standards is beneficial. Power BI and/or other data visualisation tools experience. Lead Auditor qualification (desirable but not essential). HOW TO APPLY Please apply with your CV or call Jess on (phone number removed)

The starting salary for this role is £41,585 per annum based on a 36-hour working week. An exciting opportunity has arisen to join IT & Digital as a Project Management Office Consultant. Your designated office base will be Woodhatch Place, Reigate but you will often find our team members working from home or in a range of council locations, thanks to our hybrid and flexible working offer. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service option to buy up to 10 days of additional annual leave a generous local government salary related pension up to 5 days of carer's leave and 2 paid volunteering days per year paternity, adoption and dependants leave an Employee Assistance Programme (EAP) to support health and wellbeing learning and development hub with a wealth of resources wellbeing and lifestyle discounts including gym, travel, and shopping a chance to make a real difference to the lives of our residents About the Role Surrey County Council's IT & Digital service exists to deliver a reliable, resilient and forward looking technology environment that enables the Council to operate effectively and serve residents efficiently. The service provides secure, modern and well governed IT platforms that support day to day operations while enabling digital transformation, service improvement and innovation across the organisation. In this role, you will be working within the PMO area of a dynamic multi-functional team which oversees IT projects, change enablement, configuration management, asset management and release management across Surrey County Council. In addition to providing essential PMO services (providing quality assurance for projects and programmes, tracking, resourcing, scheduling and reporting) you will also be responsible for the day-to-day running and development of your stage of the process. We're always looking for ways to improve what we do. Do you have the drive to make a difference and help us succeed? Internally you will be working with a fellow PMO Consultant, reporting to the IT&D Project & Change Governance Manager. This is in conjunction with external stakeholders such as Business Partners, Project Managers and other key teams who play a vital role in the delivery of projects. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Proven written and oral communication and interpersonal skills with good negotiation and influencing skills. Ability to work collaboratively with internal and external partners/professionals. Ability to understand, meet and exceed customer expectations. Ability to work on your own initiative, with solution focused problem-solving skills. Ability to manage a range of projects through to completion. To apply, we request that you submit a CV and you will be asked the following four questions: Please describe your experience of tracking and monitoring projects or programmes within a PMO or similar environment. What information did you use to understand project status and progress? Describe the type of project reports have you produced or supported. How did you ensure the information presented was accurate, timely, and useful for decision makers? How have you ensured that project managers keep their project documentation, plans, and status information up to date? Please include any tools, processes, or assurance activities you have used. Give an example of how you have supported communication between project managers, the PMO, and senior stakeholders. How did this help improve visibility, confidence, or control across projects? Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 28/05/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Confidential Opportunity - Senior Credit Risk Analyst / Portfolio Risk Manager Birmingham Specialist Property & Structured Lending Environment Our client is a growing UK financial services organisation operating within the specialist property-backed lending sector. With a current lending portfolio of approximately £250m and further capital expansion planned, the business continues to strengthen its risk infrastructure as part of its next phase of growth. The organisation operates within a highly regulated environment and has established a strong reputation for disciplined underwriting, prudent governance and customer-focused lending solutions across Home Purchase Plans, Buy-to-Let (BTL), Bridging / Development broader specialist finance products. As part of the continued evolution of the Risk function, the business is now seeking to appoint a commercially minded and technically capable Credit Risk professional with strong analytical capability, IFRS9 knowledge and experience across portfolio risk, modelling and risk framework development. This position represents an excellent opportunity for an individual looking to play a genuinely influential role within a growing lending platform, working closely with senior leadership and governance committees while helping shape the future direction of portfolio risk oversight. Role Overview The successful individual will play a key role in the ongoing development, monitoring and enhancement of the organisation's credit risk framework, with particular focus across portfolio analytics, IFRS9 methodology, stress testing, impairment analysis and proactive risk identification. The role will suit an individual capable not only of producing high-quality analysis and reporting, but also interpreting portfolio trends, identifying emerging risks and helping drive meaningful risk-based decision making across the wider business. The position sits closely alongside the broader Second Line Risk function and will involve regular exposure to senior stakeholders, governance committees and strategic risk discussions. Key Responsibilities Monitor and assess the performance of the firm's HPP, BTL, Bridging and specialist lending portfolios, identifying emerging trends, concentration risks and early warning indicators. Support the development, enhancement and ongoing calibration of IFRS9 / Expected Credit Loss (ECL) methodologies and portfolio impairment frameworks. Contribute toward the design, implementation and refinement of credit risk models, stress testing frameworks and scenario analysis tools. Produce portfolio analytics, MI and risk reporting for Executive Committees, Credit Committees and Board-level governance forums. Assist in the ongoing development of credit risk policies, risk appetite frameworks and portfolio governance standards. Analyse arrears performance, delinquency trends, forbearance activity and portfolio migration behaviour to support proactive risk management decisions. Work closely with Underwriting, Finance, Compliance and Operations teams to ensure robust risk oversight across the lending lifecycle. Support risk-based decision making through meaningful interpretation of portfolio data and forward-looking risk indicators. Assist in the maintenance and development of enterprise risk registers, governance reporting and broader 2LoD oversight processes. Act as Secretariat support to Credit Committee and associated governance forums where required. Contribute toward regulatory and internal audit responses relating to portfolio risk, impairment modelling and governance controls. Support ongoing enhancement of risk frameworks as the business expands into additional lending and commercial finance sectors. Skills & Experience Required Experience within Credit Risk, Portfolio Risk, Risk Analytics or IFRS9-focused roles gained within banking, specialist lending, mortgages, real estate finance, challenger banking or wider financial services environments. Strong understanding of IFRS9 standards, Expected Credit Loss (ECL) methodologies and impairment modelling principles. Experience supporting or developing credit risk models, stress testing frameworks or scenario analysis processes. Strong analytical capability with the ability to interpret complex portfolio data and convert findings into meaningful commercial insight. Understanding of UK regulated lending environments including FCA expectations, governance standards and prudent risk management principles. Experience preparing senior-level risk reporting, committee packs and portfolio analysis documentation. Advanced Excel skills and exposure to portfolio analytics, data modelling or risk reporting tools. Strong communication skills with the confidence to engage with senior stakeholders across Risk, Finance and Lending functions. Highly organised with strong attention to detail and the ability to operate within a growing and evolving lending environment. Highly Desirable Exposure to property finance, bridging finance, specialist mortgages or buy-to-let lending. Experience operating within a Second Line of Defence (2LoD) framework. Exposure to SAS, SQL, Power BI, Python or other analytical / modelling tools. Experience contributing toward risk appetite frameworks, portfolio strategy or impairment governance. This is an excellent opportunity to join a well-capitalised lending platform at an important stage of its evolution. Please note this role is Birmingham based and so we are sharing this role across locations where it is commutable within 1.5 hours of the Head Office. Solihull has a rail startion and the firm has large car park. The expectations of employees are only once or twice per week in the office maximum. We currently have employees in the office commuting into us from most areas including London, Northampton, Nottingham, Gloucester, Coventry, Birmingham, Stoke, Leicester, Derby.

Regional Facilities Manager Location: East Midlands Salary: £51,000 + Bonus Contract: Permanent About the Role We are working with a well-established client who is looking to appoint an experienced and driven Regional Facilities Manager. This is a key role responsible for delivering high-quality facilities management services across a diverse portfolio of sites in the East Midlands. You will play a vital part in ensuring operational excellence, maintaining compliance, and creating safe, efficient, and well-managed environments for all stakeholders. Key Responsibilities Oversee day-to-day facilities operations across multiple sites, ensuring consistent and high-quality service delivery Lead, motivate, and support on-site teams as well as external contractors Develop and manage maintenance strategies, including planned preventative maintenance (PPM) programmes Ensure full compliance with health & safety legislation, statutory requirements, and company policies Manage budgets effectively, controlling costs and identifying opportunities for improved efficiency Oversee supplier performance, procurement activities, and contract management Act as the primary point of contact for clients and senior stakeholders across the region Carry out regular site inspections and audits to maintain high standards Support the delivery of projects such as refurbishments, relocations, and fit-outs About You Proven experience in facilities management, ideally within a multi-site or regional role (commercial, retail, or logistics environments preferred) Strong understanding of health & safety regulations and compliance standards Effective leadership and people management skills Commercially aware, with experience managing budgets and contracts Excellent communication and stakeholder management abilities Able to work independently and manage a varied workload Relevant qualifications such as IWFM or NEBOSH are advantageous

Confidential Opportunity - Senior Credit Risk Analyst / Portfolio Risk Manager Birmingham Specialist Property & Structured Lending Environment Our client is a growing UK financial services organisation operating within the specialist property-backed lending sector. With a current lending portfolio of approximately £250m and further capital expansion planned, the business continues to strengthen its risk infrastructure as part of its next phase of growth. The organisation operates within a highly regulated environment and has established a strong reputation for disciplined underwriting, prudent governance and customer-focused lending solutions across Home Purchase Plans, Buy-to-Let (BTL), Bridging / Development broader specialist finance products. As part of the continued evolution of the Risk function, the business is now seeking to appoint a commercially minded and technically capable Credit Risk professional with strong analytical capability, IFRS9 knowledge and experience across portfolio risk, modelling and risk framework development. This position represents an excellent opportunity for an individual looking to play a genuinely influential role within a growing lending platform, working closely with senior leadership and governance committees while helping shape the future direction of portfolio risk oversight. Role Overview The successful individual will play a key role in the ongoing development, monitoring and enhancement of the organisation's credit risk framework, with particular focus across portfolio analytics, IFRS9 methodology, stress testing, impairment analysis and proactive risk identification. The role will suit an individual capable not only of producing high-quality analysis and reporting, but also interpreting portfolio trends, identifying emerging risks and helping drive meaningful risk-based decision making across the wider business. The position sits closely alongside the broader Second Line Risk function and will involve regular exposure to senior stakeholders, governance committees and strategic risk discussions. Key Responsibilities Monitor and assess the performance of the firm's HPP, BTL, Bridging and specialist lending portfolios, identifying emerging trends, concentration risks and early warning indicators. Support the development, enhancement and ongoing calibration of IFRS9 / Expected Credit Loss (ECL) methodologies and portfolio impairment frameworks. Contribute toward the design, implementation and refinement of credit risk models, stress testing frameworks and scenario analysis tools. Produce portfolio analytics, MI and risk reporting for Executive Committees, Credit Committees and Board-level governance forums. Assist in the ongoing development of credit risk policies, risk appetite frameworks and portfolio governance standards. Analyse arrears performance, delinquency trends, forbearance activity and portfolio migration behaviour to support proactive risk management decisions. Work closely with Underwriting, Finance, Compliance and Operations teams to ensure robust risk oversight across the lending lifecycle. Support risk-based decision making through meaningful interpretation of portfolio data and forward-looking risk indicators. Assist in the maintenance and development of enterprise risk registers, governance reporting and broader 2LoD oversight processes. Act as Secretariat support to Credit Committee and associated governance forums where required. Contribute toward regulatory and internal audit responses relating to portfolio risk, impairment modelling and governance controls. Support ongoing enhancement of risk frameworks as the business expands into additional lending and commercial finance sectors. Skills & Experience Required Experience within Credit Risk, Portfolio Risk, Risk Analytics or IFRS9-focused roles gained within banking, specialist lending, mortgages, real estate finance, challenger banking or wider financial services environments. Strong understanding of IFRS9 standards, Expected Credit Loss (ECL) methodologies and impairment modelling principles. Experience supporting or developing credit risk models, stress testing frameworks or scenario analysis processes. Strong analytical capability with the ability to interpret complex portfolio data and convert findings into meaningful commercial insight. Understanding of UK regulated lending environments including FCA expectations, governance standards and prudent risk management principles. Experience preparing senior-level risk reporting, committee packs and portfolio analysis documentation. Advanced Excel skills and exposure to portfolio analytics, data modelling or risk reporting tools. Strong communication skills with the confidence to engage with senior stakeholders across Risk, Finance and Lending functions. Highly organised with strong attention to detail and the ability to operate within a growing and evolving lending environment. Highly Desirable Exposure to property finance, bridging finance, specialist mortgages or buy-to-let lending. Experience operating within a Second Line of Defence (2LoD) framework. Exposure to SAS, SQL, Power BI, Python or other analytical / modelling tools. Experience contributing toward risk appetite frameworks, portfolio strategy or impairment governance. This is an excellent opportunity to join a well-capitalised lending platform at an important stage of its evolution. Please note this role is Birmingham based and so we are sharing this role across locations where it is commutable within 1.5 hours of the Head Office. Solihull has a rail startion and the firm has large car park. The expectations of employees are only once or twice per week in the office maximum. We currently have employees in the office commuting into us from most areas including London, Northampton, Nottingham, Gloucester, Coventry, Birmingham, Stoke, Leicester, Derby.

Confidential Opportunity - Senior Credit Risk Analyst / Portfolio Risk Manager Birmingham Specialist Property & Structured Lending Environment Our client is a growing UK financial services organisation operating within the specialist property-backed lending sector. With a current lending portfolio of approximately £250m and further capital expansion planned, the business continues to strengthen its risk infrastructure as part of its next phase of growth. The organisation operates within a highly regulated environment and has established a strong reputation for disciplined underwriting, prudent governance and customer-focused lending solutions across Home Purchase Plans, Buy-to-Let (BTL), Bridging / Development broader specialist finance products. As part of the continued evolution of the Risk function, the business is now seeking to appoint a commercially minded and technically capable Credit Risk professional with strong analytical capability, IFRS9 knowledge and experience across portfolio risk, modelling and risk framework development. This position represents an excellent opportunity for an individual looking to play a genuinely influential role within a growing lending platform, working closely with senior leadership and governance committees while helping shape the future direction of portfolio risk oversight. Role Overview The successful individual will play a key role in the ongoing development, monitoring and enhancement of the organisation's credit risk framework, with particular focus across portfolio analytics, IFRS9 methodology, stress testing, impairment analysis and proactive risk identification. The role will suit an individual capable not only of producing high-quality analysis and reporting, but also interpreting portfolio trends, identifying emerging risks and helping drive meaningful risk-based decision making across the wider business. The position sits closely alongside the broader Second Line Risk function and will involve regular exposure to senior stakeholders, governance committees and strategic risk discussions. Key Responsibilities Monitor and assess the performance of the firm's HPP, BTL, Bridging and specialist lending portfolios, identifying emerging trends, concentration risks and early warning indicators. Support the development, enhancement and ongoing calibration of IFRS9 / Expected Credit Loss (ECL) methodologies and portfolio impairment frameworks. Contribute toward the design, implementation and refinement of credit risk models, stress testing frameworks and scenario analysis tools. Produce portfolio analytics, MI and risk reporting for Executive Committees, Credit Committees and Board-level governance forums. Assist in the ongoing development of credit risk policies, risk appetite frameworks and portfolio governance standards. Analyse arrears performance, delinquency trends, forbearance activity and portfolio migration behaviour to support proactive risk management decisions. Work closely with Underwriting, Finance, Compliance and Operations teams to ensure robust risk oversight across the lending lifecycle. Support risk-based decision making through meaningful interpretation of portfolio data and forward-looking risk indicators. Assist in the maintenance and development of enterprise risk registers, governance reporting and broader 2LoD oversight processes. Act as Secretariat support to Credit Committee and associated governance forums where required. Contribute toward regulatory and internal audit responses relating to portfolio risk, impairment modelling and governance controls. Support ongoing enhancement of risk frameworks as the business expands into additional lending and commercial finance sectors. Skills & Experience Required Experience within Credit Risk, Portfolio Risk, Risk Analytics or IFRS9-focused roles gained within banking, specialist lending, mortgages, real estate finance, challenger banking or wider financial services environments. Strong understanding of IFRS9 standards, Expected Credit Loss (ECL) methodologies and impairment modelling principles. Experience supporting or developing credit risk models, stress testing frameworks or scenario analysis processes. Strong analytical capability with the ability to interpret complex portfolio data and convert findings into meaningful commercial insight. Understanding of UK regulated lending environments including FCA expectations, governance standards and prudent risk management principles. Experience preparing senior-level risk reporting, committee packs and portfolio analysis documentation. Advanced Excel skills and exposure to portfolio analytics, data modelling or risk reporting tools. Strong communication skills with the confidence to engage with senior stakeholders across Risk, Finance and Lending functions. Highly organised with strong attention to detail and the ability to operate within a growing and evolving lending environment. Highly Desirable Exposure to property finance, bridging finance, specialist mortgages or buy-to-let lending. Experience operating within a Second Line of Defence (2LoD) framework. Exposure to SAS, SQL, Power BI, Python or other analytical / modelling tools. Experience contributing toward risk appetite frameworks, portfolio strategy or impairment governance. This is an excellent opportunity to join a well-capitalised lending platform at an important stage of its evolution. Please note this role is Birmingham based and so we are sharing this role across locations where it is commutable within 1.5 hours of the Head Office. Solihull has a rail startion and the firm has large car park. The expectations of employees are only once or twice per week in the office maximum. We currently have employees in the office commuting into us from most areas including London, Northampton, Nottingham, Gloucester, Coventry, Birmingham, Stoke, Leicester, Derby.

Assets Manager required by an established Housing Association in Belfast Your new company The services of Hays have been retained by our client, an established Housing Association based in Belfast, to recruit an Assets Manager on a temporary contract basis for an initial period of c. 6 months with the possibility of further extension. It is envisaged that this role will be recruited by the Association on a permanent basis in due course. The Association currently manages a stock consisting of sheltered schemes and general needs homes. Your new role Reporting to the Operations Manager, you will provide an effective system of statutory compliance, planned, cyclical and response maintenance projects while ensuring accountability and probity in all regulatory and legislative requirements. To achieve this, you will: • Undertake regular analysis of contract performance, working closely with the senior management in identifying improvement activities using Key Performance Indicators and Management Information across the function.• In consultation with the Chief Executive and Operations Manager, implement and conduct an ongoing review of the Asset Management Strategy in accordance with strategic plans and stakeholder requirements.• Scope, plan and implement a programme of stock condition surveys and structural surveys, to ensure the Association retains real data regarding the physical attributes and condition of the housing portfolio and use this to compile relevant work programmes spanning 5, 10 and 30 year modelling.• Lead on the programming and monitoring of relevant actions arising from the stock condition survey programme to ensure all risks are addressed at suitable timeframes, by delivery teams and maintain and update an asset register.• Along with the Operations Manager, organise and maintain an annual programme of planned and cyclical maintenance based on Stock Condition Survey priorities.• Ensure the Association's registers/spreadsheets are updated on a weekly/monthly basis to reflect all works scheduled and works completed.• Develop a detailed understanding of all contracts and Service Level Agreements (SLA) within your scope of work.• Schedule, co-ordinate and chair all service review meetings to assess output specifications and recognise where compliance activity is absent or unsatisfactory and take appropriate action to resolve.• Monitor, review and report on the performance of all contractors and service providers.• Prepare monthly/quarterly technical reports for inclusion in reports to the CEO and Board.• Lead on procurement matters and to advise on such matters as required.• Collate property data to ensure response; planned and cyclical maintenance tenders contain current, relevant and comprehensive information.• Receive tenders and quotations, evaluate prices, check documents and prepare agreements and contracts in compliance with regulatory and legislative requirements in accordance with the Association's Procurement Policy. What you'll need to succeed To be considered for this role, you must possess: Experience in a building surveying, asset management, property management or construction related role within the last 5 years.Knowledge of the Regulatory framework associated with the management of residential buildings.Excellent ICT skills and experience of working with various IT packages and asset management databases to analyse data and produce complex statistical information.The ability to conduct detailed investigations, analysing and evaluating a broad range of data, identifying potential changes to the service and works programmes.Knowledge of stock condition surveys, stock databases and their ongoing management and development.Knowledge of the DfC Guide in respect of Social Housing Maintenance.Knowledge of NI Procurement Regulations. What you'll get in return This role offers an immediate start and the opportunity to take up a key role with an established Housing Association based in Belfast. It is envisaged that this role will be recruited on a permanent basis in due course. The initial temporary contract role might interest an individual who is seeking a contract role, but it may also offer good exposure to the post for an individual interested in securing the role on a permanent basis. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.