Are you an experienced and commercially minded care leader looking for the opportunity to grow a domiciliary care service with a respected and well known provider? We are seeking an experienced and motivated Registered Manager to lead a domiciliary care branch at an important stage of development. This is an excellent opportunity for a strong and confident leader who can support sustainable growth while driving high standards of compliance and quality throughout the service. You will work closely with a supportive senior leadership team and have the opportunity to make a real impact across the branch. As the Registered Manager, you will be responsible for the overall performance and growth of the domiciliary care service, ensuring full compliance with CQC regulations whilst developing a positive and people-focused culture. Key responsibilities include: Managing the day-to-day operations of the domiciliary care branch Maintaining and improving compliance in line with CQC standards Driving growth of privately funded care hours Leading, motivating, and developing the office and care teams Building relationships within the local community and healthcare sector Ensuring safe, high-quality, person-centred care delivery Managing recruitment, retention, and staff performance Monitoring KPIs, budgets, and branch profitability Participating in on-call duties as required Requirements: Previous experience as a Registered Manager within domiciliary care Strong understanding of CQC regulations and compliance Proven experience growing care hours and developing services Excellent leadership and people management skills Commercial awareness and ability to manage branch performance Level 5 in Health & Social Care (or working towards) If you are interested in this position, please apply, or for more information contact Zoe Sagar at Domus Recruitment. As part of our continual pursuit of quality candidates, we appreciate and reward candidate recommendations from you. If we successfully secure them a position, we will reward you with 300 - if you recommend a new candidate to us who is not already registered with us, and we secure them a role for a minimum of 1 month. So, if this position is not for you but you know someone who might be interested, why not earn a bit of cash anyway!
May 22, 2026
Full time
Are you an experienced and commercially minded care leader looking for the opportunity to grow a domiciliary care service with a respected and well known provider? We are seeking an experienced and motivated Registered Manager to lead a domiciliary care branch at an important stage of development. This is an excellent opportunity for a strong and confident leader who can support sustainable growth while driving high standards of compliance and quality throughout the service. You will work closely with a supportive senior leadership team and have the opportunity to make a real impact across the branch. As the Registered Manager, you will be responsible for the overall performance and growth of the domiciliary care service, ensuring full compliance with CQC regulations whilst developing a positive and people-focused culture. Key responsibilities include: Managing the day-to-day operations of the domiciliary care branch Maintaining and improving compliance in line with CQC standards Driving growth of privately funded care hours Leading, motivating, and developing the office and care teams Building relationships within the local community and healthcare sector Ensuring safe, high-quality, person-centred care delivery Managing recruitment, retention, and staff performance Monitoring KPIs, budgets, and branch profitability Participating in on-call duties as required Requirements: Previous experience as a Registered Manager within domiciliary care Strong understanding of CQC regulations and compliance Proven experience growing care hours and developing services Excellent leadership and people management skills Commercial awareness and ability to manage branch performance Level 5 in Health & Social Care (or working towards) If you are interested in this position, please apply, or for more information contact Zoe Sagar at Domus Recruitment. As part of our continual pursuit of quality candidates, we appreciate and reward candidate recommendations from you. If we successfully secure them a position, we will reward you with 300 - if you recommend a new candidate to us who is not already registered with us, and we secure them a role for a minimum of 1 month. So, if this position is not for you but you know someone who might be interested, why not earn a bit of cash anyway!
Operations Director Community Care UK-Based Full Time Nurseplus About Nurseplus Nurseplus is a leading provider of healthcare staffing and community care services across the UK. We are committed to delivering safe, high-quality, person-centred care while continuing to grow and strengthen our Community division. We are now seeking an experienced and commercially focused Operations Director to lead our Community Care operations nationally. This is a senior leadership role with responsibility for operational performance, quality, growth, and consistency across multiple Community branches. The Role As Operations Director, you will provide strategic and operational leadership across the Community division, working closely with Regional Operations Managers, Clinical Leads, Registered Managers, and branch teams. You will play a key role in strengthening operational performance, supporting sustainable growth, improving consistency across branches, and ensuring high standards of care delivery and compliance are maintained throughout the division. We are looking for someone with a strong background in domiciliary/community care operations , who understands the balance between commercial performance, operational oversight, people leadership, and quality care delivery. Key Responsibilities Operational Leadership Lead and oversee operational delivery across Community branches Drive performance, accountability, and consistency across the division Support and develop Regional Operations Managers and leadership teams Identify operational risks and implement recovery and improvement plans Community Growth & Development Support the continued growth and development of the Nurseplus Community offering Ensure growth is aligned with operational capability, compliance, and service quality Work closely with branch teams and stakeholders to strengthen local performance and reputation Quality & Compliance Ensure high-quality, safe, and compliant care delivery across all regions Support branches in maintaining strong CQC standards and governance practices Work collaboratively with Quality, Compliance, Training, and People teams Ensure learning from audits, incidents, complaints, and feedback is embedded into operations Commercial & Financial Performance Own divisional performance against budget, margin, and growth targets Support operational leaders to understand the commercial impact of decisions Work closely with Finance and Commercial teams to improve reporting and forecasting People Leadership Build strong relationships across operational and branch leadership teams Support succession planning, leadership development, and internal progression Promote a positive, collaborative, and high-performance culture What We re Looking For Essential Experience Significant senior operational leadership experience within domiciliary or community care Strong understanding of CQC regulations, governance, safeguarding, and quality frameworks Experience managing multi-site operations and senior operational leaders Proven ability to drive operational improvement and performance Strong commercial awareness with experience managing budgets and P&L performance Ability to lead strategically while maintaining operational oversight Skills & Attributes Excellent leadership and stakeholder management skills Strong decision-making and problem-solving ability Professional, credible, and confident leadership style Ability to build high-performing teams and operational consistency Passionate about delivering high-quality community care services What We Offer Senior leadership opportunity within a growing national organisation Competitive salary and benefits package Opportunity to shape and influence the future of Community Care at Nurseplus Collaborative and supportive leadership environment Autonomy and ownership within a high-impact role Apply Now If you are an experienced operational leader within domiciliary/community care and are looking for an opportunity to drive growth, quality, and operational excellence at a national level, we would love to hear from you. INDPRM
May 21, 2026
Full time
Operations Director Community Care UK-Based Full Time Nurseplus About Nurseplus Nurseplus is a leading provider of healthcare staffing and community care services across the UK. We are committed to delivering safe, high-quality, person-centred care while continuing to grow and strengthen our Community division. We are now seeking an experienced and commercially focused Operations Director to lead our Community Care operations nationally. This is a senior leadership role with responsibility for operational performance, quality, growth, and consistency across multiple Community branches. The Role As Operations Director, you will provide strategic and operational leadership across the Community division, working closely with Regional Operations Managers, Clinical Leads, Registered Managers, and branch teams. You will play a key role in strengthening operational performance, supporting sustainable growth, improving consistency across branches, and ensuring high standards of care delivery and compliance are maintained throughout the division. We are looking for someone with a strong background in domiciliary/community care operations , who understands the balance between commercial performance, operational oversight, people leadership, and quality care delivery. Key Responsibilities Operational Leadership Lead and oversee operational delivery across Community branches Drive performance, accountability, and consistency across the division Support and develop Regional Operations Managers and leadership teams Identify operational risks and implement recovery and improvement plans Community Growth & Development Support the continued growth and development of the Nurseplus Community offering Ensure growth is aligned with operational capability, compliance, and service quality Work closely with branch teams and stakeholders to strengthen local performance and reputation Quality & Compliance Ensure high-quality, safe, and compliant care delivery across all regions Support branches in maintaining strong CQC standards and governance practices Work collaboratively with Quality, Compliance, Training, and People teams Ensure learning from audits, incidents, complaints, and feedback is embedded into operations Commercial & Financial Performance Own divisional performance against budget, margin, and growth targets Support operational leaders to understand the commercial impact of decisions Work closely with Finance and Commercial teams to improve reporting and forecasting People Leadership Build strong relationships across operational and branch leadership teams Support succession planning, leadership development, and internal progression Promote a positive, collaborative, and high-performance culture What We re Looking For Essential Experience Significant senior operational leadership experience within domiciliary or community care Strong understanding of CQC regulations, governance, safeguarding, and quality frameworks Experience managing multi-site operations and senior operational leaders Proven ability to drive operational improvement and performance Strong commercial awareness with experience managing budgets and P&L performance Ability to lead strategically while maintaining operational oversight Skills & Attributes Excellent leadership and stakeholder management skills Strong decision-making and problem-solving ability Professional, credible, and confident leadership style Ability to build high-performing teams and operational consistency Passionate about delivering high-quality community care services What We Offer Senior leadership opportunity within a growing national organisation Competitive salary and benefits package Opportunity to shape and influence the future of Community Care at Nurseplus Collaborative and supportive leadership environment Autonomy and ownership within a high-impact role Apply Now If you are an experienced operational leader within domiciliary/community care and are looking for an opportunity to drive growth, quality, and operational excellence at a national level, we would love to hear from you. INDPRM
Domiciliary Care Branch Manager Location: Highbury Salary: 38,000 - 45,000 per annum + Performance Bonus Job Type: Full-Time, Permanent Hours: Monday to Friday, 8:30am - 5:30pm About the Role An exciting opportunity has arisen for an experienced and motivated Domiciliary Care Branch Manager to join a well-established and growing home care provider in Highbury This role is ideal for a strong leader with a proven background in domiciliary care management, operational oversight, compliance, and team development. The successful candidate will be responsible for managing the day-to-day operations of the branch, ensuring high-quality care delivery, maintaining regulatory compliance, and supporting continued business growth. The organisation is already highly successful within the care sector and continues to expand, offering genuine long-term progression opportunities into senior leadership positions. Key Responsibilities Oversee the daily operations of the domiciliary care branch Ensure the service operates in line with CQC standards and all regulatory requirements Lead, manage, and support office staff and care teams Drive branch growth through effective recruitment, retention, and business development strategies Monitor and improve service quality, client satisfaction, and care standards Manage branch performance, budgets, and KPIs Conduct audits, spot checks, and quality assurance processes Build and maintain strong relationships with clients, families, local authorities, and healthcare professionals Ensure safe staffing levels and effective rota management Support with staff training, supervision, and performance management Requirements Previous experience managing a domiciliary care service Strong knowledge of CQC regulations and compliance standards Proven leadership and people management experience Excellent organisational and communication skills Ability to manage operational performance and achieve targets Full UK driving licence preferred What's on Offer Competitive salary of 38,000 - 45,000 Annual performance bonus of up to 12,000 Additional joining bonus opportunities Monday to Friday working pattern Excellent career progression opportunities within a growing organisation Supportive senior leadership team Ongoing professional development and training Apply If you are an experienced domiciliary care professional looking for your next leadership opportunity within a growing and ambitious organisation, we would love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 20, 2026
Full time
Domiciliary Care Branch Manager Location: Highbury Salary: 38,000 - 45,000 per annum + Performance Bonus Job Type: Full-Time, Permanent Hours: Monday to Friday, 8:30am - 5:30pm About the Role An exciting opportunity has arisen for an experienced and motivated Domiciliary Care Branch Manager to join a well-established and growing home care provider in Highbury This role is ideal for a strong leader with a proven background in domiciliary care management, operational oversight, compliance, and team development. The successful candidate will be responsible for managing the day-to-day operations of the branch, ensuring high-quality care delivery, maintaining regulatory compliance, and supporting continued business growth. The organisation is already highly successful within the care sector and continues to expand, offering genuine long-term progression opportunities into senior leadership positions. Key Responsibilities Oversee the daily operations of the domiciliary care branch Ensure the service operates in line with CQC standards and all regulatory requirements Lead, manage, and support office staff and care teams Drive branch growth through effective recruitment, retention, and business development strategies Monitor and improve service quality, client satisfaction, and care standards Manage branch performance, budgets, and KPIs Conduct audits, spot checks, and quality assurance processes Build and maintain strong relationships with clients, families, local authorities, and healthcare professionals Ensure safe staffing levels and effective rota management Support with staff training, supervision, and performance management Requirements Previous experience managing a domiciliary care service Strong knowledge of CQC regulations and compliance standards Proven leadership and people management experience Excellent organisational and communication skills Ability to manage operational performance and achieve targets Full UK driving licence preferred What's on Offer Competitive salary of 38,000 - 45,000 Annual performance bonus of up to 12,000 Additional joining bonus opportunities Monday to Friday working pattern Excellent career progression opportunities within a growing organisation Supportive senior leadership team Ongoing professional development and training Apply If you are an experienced domiciliary care professional looking for your next leadership opportunity within a growing and ambitious organisation, we would love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Domiciliary Care Manager / Registered Manager / Branch Manager - Home Care required for one of the largest domiciliary care providers in the UK. Based in Grimsby DN32 £38,556 + Benefits The role of the Branch Manager is to manage the day to day activity and to grow a successful care team who individually deliver personal care services to their users. In the running of the branch, you will be accountable for ensuring the correct number of suitably qualified care workers are available to meet the service demands, that the care work is of the required standard and that all processes are followed and correctly controlled and documented. You will also be responsible for compliance for quality internally and for regulators and contract holders. They offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. As the Domiciliary Care Manager they ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. As well as 25 Days Holiday, Occupational Maternity Pay & Adoption Pay, Occupational Paternity Pay, Death in Service Payment, Occupational Sick Pay You should be an efficient, organised and experienced Registered Care Manager who is passionate about providing the best in community care with solid understanding of the statutory and regulatory framework relating to the group s range of services. You will also need good budget, business management and commercial skills to succeed in this role APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.
May 19, 2026
Full time
Domiciliary Care Manager / Registered Manager / Branch Manager - Home Care required for one of the largest domiciliary care providers in the UK. Based in Grimsby DN32 £38,556 + Benefits The role of the Branch Manager is to manage the day to day activity and to grow a successful care team who individually deliver personal care services to their users. In the running of the branch, you will be accountable for ensuring the correct number of suitably qualified care workers are available to meet the service demands, that the care work is of the required standard and that all processes are followed and correctly controlled and documented. You will also be responsible for compliance for quality internally and for regulators and contract holders. They offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. As the Domiciliary Care Manager they ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. As well as 25 Days Holiday, Occupational Maternity Pay & Adoption Pay, Occupational Paternity Pay, Death in Service Payment, Occupational Sick Pay You should be an efficient, organised and experienced Registered Care Manager who is passionate about providing the best in community care with solid understanding of the statutory and regulatory framework relating to the group s range of services. You will also need good budget, business management and commercial skills to succeed in this role APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.
Varang Healthcare is looking for an experiened registered manager providing care in the Local Community to Elderly and Vulnerable people . A successful candidate is responsible to manage and grow an effective and efficient home care service within the geographic region, through a team of suitable, qualified, and supported staff, to the economic benefit of our client . Key responsibilities CQC Registered Manager for the branch . To ensure the provision of high-quality care services to vulnerable people living in their own home To manage and deploy teams of Care Workers who provide care and support to vulnerable adults To ensure consistent application of the company s policies, procedures, and approved practice and to promote the aims of our client . To participate in and contribute to the strategic management of our client. To ensure all statutory obligations are fully met To meet and exceed all financial/growth targets Specific responsibilities -To ensure supervision and appraisal policy is implemented for all staff including supervision and appraisal. -To ensure that scheduling is carried out efficiently enabling Care Staff to spend the allocated care time with each service user. -To ensure that Care Staff follow the agreed care and service user plans with reference to visit length, and work in a manner which meets or exceeds the CQC Fundamental Standards. -To ensure that appropriate records are kept within the Service Users home. -To ensure that all visits, including times are confirmed by timesheets signed by the service user and Care Worker (except for service users notified as unable to sign). -To ensure that sufficient staff are recruited to fulfil the needs of service users. -To liaise with all office staff to plan marketing activity and spend and make recommendations to the Operations Director. -To ensure that the Company recruitment procedure is adhered to. -To ensure that all care staff successfully undergoes all training required to meet the CQC Fundamental Standards, and completion of the Care Certificate prior to probation signoff. -To ensure that all staff are capable and confident to carry out their roles by identifying development and training needs. To source and recommend training programmes to meet these needs. To participate in the provision of such training. -To ensure that appropriate records are kept relating to recruitment, training, and supervision. -To ensure accurate records of sickness, holiday and other absence are maintained for all staff. -To ensure that all service users undergo suitable initial assessments including care needs assessment and health and safety risk assessments as required under the CQC Fundamental Standards. -To ensure that appropriate records of assessments are maintained and that actions required mitigating risk are carried out. -To be responsible for the Health and Safety of staff and service users by ensuring that any company Health and Safety policies and procedures are always applied, ensuring a safe working environment. -To ensure that service users and their informal carers are consulted during care planning and throughout service provision. -To ensure that service user reviews are carried out and recorded in line with the requirements of the CQC Fundamental Standards and the Local Authority. -To ensure the effective management of complaints, compliments, and comments, including remedial action and record keeping. -To ensure that confidentially is always maintained by all staff. -To ensure that the requirements of the Data Protection Act (and any subsequent revisions of the Act) are met in full especially in relation to service user and Care Worker records. -To ensure accurate and timely payroll and invoicing. -To ensure that payments due against invoices are received promptly. -To ensure that monies due to be recovered from Care Workers are collected in a timely manner. -To build and maintain harmonious working relationships with Local Authority representatives. -To attend and participate in Local Authority meetings as appropriate. -To manage the budget for the office and operate as a profit centre. -To be aware of Key Performance Indicators and to accurately report statistics daily/weekly/by period to the Operations Director. -To ensure effective and timely communication within the office, with field staff, with users, purchasers, and other stakeholders. -To ensure that Company policies and procedures relating to equal opportunities and anti-discriminatory practice are always applied in the management and delivery of the service. -To provide on call and care services where required to ensure the safe and efficient output of the business. -Such other duties as appropriate to the grade and nature of the position as may be reasonably delegated by Operations Director. This is an exciting time to join a developing care provider. The role of Registered Manager is offering £40,000 - £45,000 with an excellent benefits and achievable bonus package, and share options / salary range is dependent on candidate experience. If you are interested in applying for this role please click apply now .
Oct 08, 2025
Full time
Varang Healthcare is looking for an experiened registered manager providing care in the Local Community to Elderly and Vulnerable people . A successful candidate is responsible to manage and grow an effective and efficient home care service within the geographic region, through a team of suitable, qualified, and supported staff, to the economic benefit of our client . Key responsibilities CQC Registered Manager for the branch . To ensure the provision of high-quality care services to vulnerable people living in their own home To manage and deploy teams of Care Workers who provide care and support to vulnerable adults To ensure consistent application of the company s policies, procedures, and approved practice and to promote the aims of our client . To participate in and contribute to the strategic management of our client. To ensure all statutory obligations are fully met To meet and exceed all financial/growth targets Specific responsibilities -To ensure supervision and appraisal policy is implemented for all staff including supervision and appraisal. -To ensure that scheduling is carried out efficiently enabling Care Staff to spend the allocated care time with each service user. -To ensure that Care Staff follow the agreed care and service user plans with reference to visit length, and work in a manner which meets or exceeds the CQC Fundamental Standards. -To ensure that appropriate records are kept within the Service Users home. -To ensure that all visits, including times are confirmed by timesheets signed by the service user and Care Worker (except for service users notified as unable to sign). -To ensure that sufficient staff are recruited to fulfil the needs of service users. -To liaise with all office staff to plan marketing activity and spend and make recommendations to the Operations Director. -To ensure that the Company recruitment procedure is adhered to. -To ensure that all care staff successfully undergoes all training required to meet the CQC Fundamental Standards, and completion of the Care Certificate prior to probation signoff. -To ensure that all staff are capable and confident to carry out their roles by identifying development and training needs. To source and recommend training programmes to meet these needs. To participate in the provision of such training. -To ensure that appropriate records are kept relating to recruitment, training, and supervision. -To ensure accurate records of sickness, holiday and other absence are maintained for all staff. -To ensure that all service users undergo suitable initial assessments including care needs assessment and health and safety risk assessments as required under the CQC Fundamental Standards. -To ensure that appropriate records of assessments are maintained and that actions required mitigating risk are carried out. -To be responsible for the Health and Safety of staff and service users by ensuring that any company Health and Safety policies and procedures are always applied, ensuring a safe working environment. -To ensure that service users and their informal carers are consulted during care planning and throughout service provision. -To ensure that service user reviews are carried out and recorded in line with the requirements of the CQC Fundamental Standards and the Local Authority. -To ensure the effective management of complaints, compliments, and comments, including remedial action and record keeping. -To ensure that confidentially is always maintained by all staff. -To ensure that the requirements of the Data Protection Act (and any subsequent revisions of the Act) are met in full especially in relation to service user and Care Worker records. -To ensure accurate and timely payroll and invoicing. -To ensure that payments due against invoices are received promptly. -To ensure that monies due to be recovered from Care Workers are collected in a timely manner. -To build and maintain harmonious working relationships with Local Authority representatives. -To attend and participate in Local Authority meetings as appropriate. -To manage the budget for the office and operate as a profit centre. -To be aware of Key Performance Indicators and to accurately report statistics daily/weekly/by period to the Operations Director. -To ensure effective and timely communication within the office, with field staff, with users, purchasers, and other stakeholders. -To ensure that Company policies and procedures relating to equal opportunities and anti-discriminatory practice are always applied in the management and delivery of the service. -To provide on call and care services where required to ensure the safe and efficient output of the business. -Such other duties as appropriate to the grade and nature of the position as may be reasonably delegated by Operations Director. This is an exciting time to join a developing care provider. The role of Registered Manager is offering £40,000 - £45,000 with an excellent benefits and achievable bonus package, and share options / salary range is dependent on candidate experience. If you are interested in applying for this role please click apply now .
Registered Domiciliary Care Manager £39,000- £45,000 a year We have a fantastic opportunity for an experienced Registered Manager post. The position will be based at our Preston office and you will be responsible for managing the day to day running of the branch and the delivery of our domiciliary care service Duties and responsibilities: Registered Domiciliary Care Manager Effective leadership and management of the branch office and the staff teams Quality of care delivery and compliance CQC compliance Establishing good working relationships with Local Authority Contracts and Commissioning Teams, Clinical Commissioning Groups and Care Management Teams Business growth Recruitment, training and retention of staff Maintaining accurate records relating to staff and service users Implementing company policies and procedures Preparation and delivery of reports to the senior management team Managing internal audit systems Managing KPI systems Managing complaints and achieving effective outcomes Benefits of working : Registered Domiciliary Care Manager Competitive salary (commensurate with experience) Bonus scheme Paid holidays Supportive Senior Management team Ongoing career development Government based pension scheme Mobile phone Qualities we are looking for: Registered Domiciliary Care Manager Previous management experience within a domiciliary care setting Good, sound business acumen with a strong desire to develop and grow hours/profitability A good knowledge of working with electronic rostering systems Experience of working with Local Authority Contracts and Commissioning, Clinical Commissioning Groups and Care Management teams Ability to prioritise workloads Comprehensive knowledge of CQC standards and ensuring compliance Excellent communication skills Excellent leadership skills Ability to manage budgets An understanding of Local Authority and Clinical Commissioning Group contract Flexible approach to working Good organisation skills Computer literate Full driving licence with use of own vehicle Job Type: Full-time Experience: Management in Domiciliary setting: 1 year Licence: Full UK Driving Licence To Apply please submit your CV
Oct 08, 2025
Full time
Registered Domiciliary Care Manager £39,000- £45,000 a year We have a fantastic opportunity for an experienced Registered Manager post. The position will be based at our Preston office and you will be responsible for managing the day to day running of the branch and the delivery of our domiciliary care service Duties and responsibilities: Registered Domiciliary Care Manager Effective leadership and management of the branch office and the staff teams Quality of care delivery and compliance CQC compliance Establishing good working relationships with Local Authority Contracts and Commissioning Teams, Clinical Commissioning Groups and Care Management Teams Business growth Recruitment, training and retention of staff Maintaining accurate records relating to staff and service users Implementing company policies and procedures Preparation and delivery of reports to the senior management team Managing internal audit systems Managing KPI systems Managing complaints and achieving effective outcomes Benefits of working : Registered Domiciliary Care Manager Competitive salary (commensurate with experience) Bonus scheme Paid holidays Supportive Senior Management team Ongoing career development Government based pension scheme Mobile phone Qualities we are looking for: Registered Domiciliary Care Manager Previous management experience within a domiciliary care setting Good, sound business acumen with a strong desire to develop and grow hours/profitability A good knowledge of working with electronic rostering systems Experience of working with Local Authority Contracts and Commissioning, Clinical Commissioning Groups and Care Management teams Ability to prioritise workloads Comprehensive knowledge of CQC standards and ensuring compliance Excellent communication skills Excellent leadership skills Ability to manage budgets An understanding of Local Authority and Clinical Commissioning Group contract Flexible approach to working Good organisation skills Computer literate Full driving licence with use of own vehicle Job Type: Full-time Experience: Management in Domiciliary setting: 1 year Licence: Full UK Driving Licence To Apply please submit your CV
About the role As our Domiciliary Care Branch Manager in Lowestoft, you will be a key leader in overseeing and driving the success of the branch. Your role will involve managing and coordinating home care services for individuals who require assistance with daily living while remaining in their own homes. You will be responsible for ensuring the delivery of high-quality care, managing care plans, and supervising home care staff. You will play a vital role in maintaining the well-being and safety of clients, coordinating services, managing staff, and advocating for clients best interests to promote independence, quality of life, and positive health outcomes. Our Lowestoft branch holds its own unique charm, and our dedicated team is proud to provide compassionate, personalised support to each individual we serve. Find out more about Kingsley Home Care Reports to: Operations Manager/ Regional Operations Director Key duties and responsibilities Lead and manage branch staff, fostering a positive work environment and supporting professional development. Oversee daily operations, including scheduling, client intake, care planning, and service coordination. Ensure regulatory compliance, quality assurance, and effective risk management across all services. Build client and community relationships, handling concerns, conducting assessments, and promoting services. Manage branch performance, including budget oversight, KPI monitoring, and identifying growth opportunities. Skills and attributes Previous management experience within a domiciliary care setting is essential Excellent business acumen with a strong desire to develop and grow the service Comprehensive knowledge of CQC standards Good leadership skills with the ability to communicate effectively Full UK driving licence Education and qualification Minimum NVQ Level 4/5 in Health and Social Care, or equivalent
Oct 08, 2025
Full time
About the role As our Domiciliary Care Branch Manager in Lowestoft, you will be a key leader in overseeing and driving the success of the branch. Your role will involve managing and coordinating home care services for individuals who require assistance with daily living while remaining in their own homes. You will be responsible for ensuring the delivery of high-quality care, managing care plans, and supervising home care staff. You will play a vital role in maintaining the well-being and safety of clients, coordinating services, managing staff, and advocating for clients best interests to promote independence, quality of life, and positive health outcomes. Our Lowestoft branch holds its own unique charm, and our dedicated team is proud to provide compassionate, personalised support to each individual we serve. Find out more about Kingsley Home Care Reports to: Operations Manager/ Regional Operations Director Key duties and responsibilities Lead and manage branch staff, fostering a positive work environment and supporting professional development. Oversee daily operations, including scheduling, client intake, care planning, and service coordination. Ensure regulatory compliance, quality assurance, and effective risk management across all services. Build client and community relationships, handling concerns, conducting assessments, and promoting services. Manage branch performance, including budget oversight, KPI monitoring, and identifying growth opportunities. Skills and attributes Previous management experience within a domiciliary care setting is essential Excellent business acumen with a strong desire to develop and grow the service Comprehensive knowledge of CQC standards Good leadership skills with the ability to communicate effectively Full UK driving licence Education and qualification Minimum NVQ Level 4/5 in Health and Social Care, or equivalent
Are you looking for an exciting opportunity to belong to an organisation with a great retention record where you will never feel like 'just a number'? Where you will be supported, encouraged and respected? Where there is an excellent track record of career development and a senior management team that isn't changing constantly? Change and uncertainty can be really difficult, particularly in challenging times like these. At Alina Homecare, we pride ourselves on providing high quality and truly person-centred care and support. That isn't just for our customers - we really look after our people too. That's why we have an amazing team, across multiple locations, with every Regional Director promoted into post after learning their management skills with Alina Homecare. It makes it a very different place to work. We don't do internal politics. We don't do blame. We don't do shortcuts. We really do support. We really do encouragement. We really do career development and great training. We do all this and we deliver truly excellent care. If this sounds like a place where you would like to belong then call apply now Job Information Job title: Registered Manager Job Opportunity: Start Up Branch of Domiciliary Homecare Salary: Very Competitive Salary Bonus opportunity: up to £5,000 PA 22 days starting annual leave entitlement raising to 25 days 8 bank holidays. Job Location: Henley on Thames Reporting to: Operations Manager Working Hours: Full Time £500 Joining Bonus Registered Manager - Branch Manager - Care Manager - Registered Branch Manager - Homecare Manager - Homecare Branch Manager - Registered Homecare Manager- Domiciliary Manager - Domiciliary Homecare Manager - Domiciliary Registered Manager
Oct 06, 2025
Full time
Are you looking for an exciting opportunity to belong to an organisation with a great retention record where you will never feel like 'just a number'? Where you will be supported, encouraged and respected? Where there is an excellent track record of career development and a senior management team that isn't changing constantly? Change and uncertainty can be really difficult, particularly in challenging times like these. At Alina Homecare, we pride ourselves on providing high quality and truly person-centred care and support. That isn't just for our customers - we really look after our people too. That's why we have an amazing team, across multiple locations, with every Regional Director promoted into post after learning their management skills with Alina Homecare. It makes it a very different place to work. We don't do internal politics. We don't do blame. We don't do shortcuts. We really do support. We really do encouragement. We really do career development and great training. We do all this and we deliver truly excellent care. If this sounds like a place where you would like to belong then call apply now Job Information Job title: Registered Manager Job Opportunity: Start Up Branch of Domiciliary Homecare Salary: Very Competitive Salary Bonus opportunity: up to £5,000 PA 22 days starting annual leave entitlement raising to 25 days 8 bank holidays. Job Location: Henley on Thames Reporting to: Operations Manager Working Hours: Full Time £500 Joining Bonus Registered Manager - Branch Manager - Care Manager - Registered Branch Manager - Homecare Manager - Homecare Branch Manager - Registered Homecare Manager- Domiciliary Manager - Domiciliary Homecare Manager - Domiciliary Registered Manager
Ready to be a Registered Manager for our Team in Basildon? As a Registered Manager, you'll oversee your own Alina Homecare Team, developing them and the business. If you love a challenge, enjoy a dynamic work environment and want the chance to develop your career, then this role is for you! Apply now to join our award-winning Home Care Team! Your lead roles Team management - encouraging, supporting & overseeing Team development Brand reputation - upholding our high quality care reputation Business development - building local contacts Teamwork - assist other Teams when needs arise Reporting - keep track of your Team's success Upholding standards - strict adherence to CQC, Local Authority & internal standards You'll enjoy Salary - Competitive Paid On Call 24/7 wellbeing support - for your health & mental wellbeing Exclusive staff discounts - big deals on top brands Develop & grow - with the opportunity to study for a Diploma in Health and Social Care Up to 33 days Paid holiday & training - to support your career Pension - to help prepare for your future Contract type: Permanent Working Hours: Full time You'll need A driving licence & access to a vehicle NVQ Level 5 or studying towards this Domiciliary home care management experience A passion for providing quality care & support A dedicated & professional approach to work Respectful & encouraging leadership skills When you join, you'll receive advanced training from our exclusive Alina Homecare Academy and our experienced Teams will support you every step of the way. All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check. Apply now to be a part of our remarkable Team and make the 'Alina Difference' through our focus on quality and respect! Registered Manager - Branch Manager - Care Manager - Registered Branch Manager - Homecare Manager - Homecare Branch Manager - Registered Homecare Manager- Domiciliary Manager - Domiciliary Homecare Manager - Domiciliary Registered Manager
Oct 06, 2025
Full time
Ready to be a Registered Manager for our Team in Basildon? As a Registered Manager, you'll oversee your own Alina Homecare Team, developing them and the business. If you love a challenge, enjoy a dynamic work environment and want the chance to develop your career, then this role is for you! Apply now to join our award-winning Home Care Team! Your lead roles Team management - encouraging, supporting & overseeing Team development Brand reputation - upholding our high quality care reputation Business development - building local contacts Teamwork - assist other Teams when needs arise Reporting - keep track of your Team's success Upholding standards - strict adherence to CQC, Local Authority & internal standards You'll enjoy Salary - Competitive Paid On Call 24/7 wellbeing support - for your health & mental wellbeing Exclusive staff discounts - big deals on top brands Develop & grow - with the opportunity to study for a Diploma in Health and Social Care Up to 33 days Paid holiday & training - to support your career Pension - to help prepare for your future Contract type: Permanent Working Hours: Full time You'll need A driving licence & access to a vehicle NVQ Level 5 or studying towards this Domiciliary home care management experience A passion for providing quality care & support A dedicated & professional approach to work Respectful & encouraging leadership skills When you join, you'll receive advanced training from our exclusive Alina Homecare Academy and our experienced Teams will support you every step of the way. All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check. Apply now to be a part of our remarkable Team and make the 'Alina Difference' through our focus on quality and respect! Registered Manager - Branch Manager - Care Manager - Registered Branch Manager - Homecare Manager - Homecare Branch Manager - Registered Homecare Manager- Domiciliary Manager - Domiciliary Homecare Manager - Domiciliary Registered Manager
re you looking for an exciting opportunity to belong to an organisation with a great retention record where you will never feel like 'just a number'? Where you will be supported, encouraged and respected? Where there is an excellent track record of career development and a senior management team that isn't changing constantly? Change and uncertainty can be really difficult, particularly in challenging times like these. At Alina Homecare, we pride ourselves on providing high quality and truly person-centred care and support. That isn't just for our customers - we really look after our people too. That's why we have an amazing team, across multiple locations, with every Regional Director promoted into post after learning their management skills with Alina Homecare. It makes it a very different place to work. We don't do internal politics. We don't do blame. We don't do shortcuts. We really do support. We really do encouragement. We really do career development and great training. We do all this and we deliver truly excellent care. Job Information Job title: Registered Manager Job Opportunity: Start Up Branch of Domiciliary Homecare Salary: Very Competitive Salary Bonus opportunity: up to £5,000 PA 22 days starting annual leave entitlement raising to 25 days 8 bank holidays. Job Location: Southend-On-Sea Reporting to: Operations Manager Working Hours: Full Time £500 Joining Bonus Registered Manager - Branch Manager - Care Manager - Registered Branch Manager - Homecare Manager - Homecare Branch Manager - Registered Homecare Manager- Domiciliary Manager - Domiciliary Homecare Manager - Domiciliary Registered
Oct 06, 2025
Full time
re you looking for an exciting opportunity to belong to an organisation with a great retention record where you will never feel like 'just a number'? Where you will be supported, encouraged and respected? Where there is an excellent track record of career development and a senior management team that isn't changing constantly? Change and uncertainty can be really difficult, particularly in challenging times like these. At Alina Homecare, we pride ourselves on providing high quality and truly person-centred care and support. That isn't just for our customers - we really look after our people too. That's why we have an amazing team, across multiple locations, with every Regional Director promoted into post after learning their management skills with Alina Homecare. It makes it a very different place to work. We don't do internal politics. We don't do blame. We don't do shortcuts. We really do support. We really do encouragement. We really do career development and great training. We do all this and we deliver truly excellent care. Job Information Job title: Registered Manager Job Opportunity: Start Up Branch of Domiciliary Homecare Salary: Very Competitive Salary Bonus opportunity: up to £5,000 PA 22 days starting annual leave entitlement raising to 25 days 8 bank holidays. Job Location: Southend-On-Sea Reporting to: Operations Manager Working Hours: Full Time £500 Joining Bonus Registered Manager - Branch Manager - Care Manager - Registered Branch Manager - Homecare Manager - Homecare Branch Manager - Registered Homecare Manager- Domiciliary Manager - Domiciliary Homecare Manager - Domiciliary Registered
Registered Manager (Domiciliary Care) Competitive Salary DOE Excellent career progression The Role Are you a motivated Team Leader, Assistant Care Manager or Care Manager looking for a real change or the next step in your career? We are looking for a committed career focused individual within the Domiciliary Care market to manage our soon to open branch, covering the either the Manchester OR Northampton areas. You will be experienced within the Domiciliary Care market, looking for the challenge of developing a new start up branch, and putting your own stamp on how the branch develops. Our Client has been established for 25 years and are regarded as a Market Leader in Care Services They take pride in, person-centred care and ensure that the Care Managers have the same ethos and are on board with our brand core values You will most certainly have knowledge and insight into the Domiciliary Care market. Develop, lead, and grow the branch. You need to be comfortable selling in the care sector and can work to targets and KPIs. If you are either a current registered Domiciliary Care Manager, or ready to take the next step up into Domiciliary Care Management, then this could be the role for you. You will be joining at an exciting time, where your knowledge and skills will form part of the growth and service strategy for our business. You will be the Registered Manager and your opinions and decisions will be vital to the branchs success. As a Care manager, you will be a relationship builder who knows how to develop new business opportunities and deliver exceptional service to our client base. You will therefore be a car driver. Predominantly the branch will initially focus on care at home and social support, but we also want to explore and develop other areas of care and are open minded to consider all suggestions. It goes without saying, as the registered Care Manager you will assume full responsibility for CQC compliance and service excellence and a good understanding and insight into this part of the business will be essential. It is also essential that as a Care Manager, you possess the following attributes and skills: Extensive experience supporting and providing care to clients within a domiciliary setting Highly knowledgeable of processes involved in CQC compliance and monitoring of service standards Excellent compliance history and with proven ability of implementing strategies resulting in GOOD (or better) inspection ratings Strong leadership skills and a proven ability of management and development of teams ensuring they are supported with appropriate training Excellent business and interpersonal skills, work successfully under pressure and consistently achieve KPIs/targets against tight deadlines Caring and empathetic approach developing person centred care plans tailored to personal needs Committed to a client-focused approach coupled with high service standards If you can demonstrate the skills and knowledge we are looking for, then we welcome your application and look forward to discussing the role in more detail. We would be delighted to have an informal chat to answer any questions you have. Job Type: Full-time
Oct 01, 2025
Full time
Registered Manager (Domiciliary Care) Competitive Salary DOE Excellent career progression The Role Are you a motivated Team Leader, Assistant Care Manager or Care Manager looking for a real change or the next step in your career? We are looking for a committed career focused individual within the Domiciliary Care market to manage our soon to open branch, covering the either the Manchester OR Northampton areas. You will be experienced within the Domiciliary Care market, looking for the challenge of developing a new start up branch, and putting your own stamp on how the branch develops. Our Client has been established for 25 years and are regarded as a Market Leader in Care Services They take pride in, person-centred care and ensure that the Care Managers have the same ethos and are on board with our brand core values You will most certainly have knowledge and insight into the Domiciliary Care market. Develop, lead, and grow the branch. You need to be comfortable selling in the care sector and can work to targets and KPIs. If you are either a current registered Domiciliary Care Manager, or ready to take the next step up into Domiciliary Care Management, then this could be the role for you. You will be joining at an exciting time, where your knowledge and skills will form part of the growth and service strategy for our business. You will be the Registered Manager and your opinions and decisions will be vital to the branchs success. As a Care manager, you will be a relationship builder who knows how to develop new business opportunities and deliver exceptional service to our client base. You will therefore be a car driver. Predominantly the branch will initially focus on care at home and social support, but we also want to explore and develop other areas of care and are open minded to consider all suggestions. It goes without saying, as the registered Care Manager you will assume full responsibility for CQC compliance and service excellence and a good understanding and insight into this part of the business will be essential. It is also essential that as a Care Manager, you possess the following attributes and skills: Extensive experience supporting and providing care to clients within a domiciliary setting Highly knowledgeable of processes involved in CQC compliance and monitoring of service standards Excellent compliance history and with proven ability of implementing strategies resulting in GOOD (or better) inspection ratings Strong leadership skills and a proven ability of management and development of teams ensuring they are supported with appropriate training Excellent business and interpersonal skills, work successfully under pressure and consistently achieve KPIs/targets against tight deadlines Caring and empathetic approach developing person centred care plans tailored to personal needs Committed to a client-focused approach coupled with high service standards If you can demonstrate the skills and knowledge we are looking for, then we welcome your application and look forward to discussing the role in more detail. We would be delighted to have an informal chat to answer any questions you have. Job Type: Full-time
CITY & COUNTY HEALTHCARE GROUP LTD
Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
CITY & COUNTY HEALTHCARE GROUP LTD
Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Registered Manager - Domiciliary Care and Supported Living Are you an experienced Registered Manager who enjoys the challenge of turning around social care services, creating a clear plan, and putting it into action? If so, this could be the perfect opportunity for you. Recently acquired by my client, this domiciliary and supported living service in Birmingham needs some focused attention. They're looking for someone confident and capable who can roll out new quality and governance systems, coach and support the team, and ensure the service is both compliant and financially sustainable. My client has an excellent track record in delivering high quality supported living services, and you'll have the tools and support you need to make a real impact and demonstrate positive outcomes. What's on offer: Salary of around £45,000 28 days leave plus bank holidays Pension scheme Future development opportunities This is an established provider in a growth phase, acquiring smaller businesses and building into new regions across the UK. You'll play a key role in their expansion journey. The Registered Manager role Troubleshoot and resolve the immediate challenges within the branch, focusing on rolling out new systems and processes, training staff to use them effectively, and monitoring their impact on care quality. Review current care packages and work with commissioners to ensure they are financially viable. Provide strong, supportive leadership to a team that has experienced change, making sure they feel valued, listened to, and supported. Once the service is stabilised, lead on expanding and developing provision in the area. This will include maximising the domiciliary care contract with the Local Authority and creating new supported living services, with full backing from the senior leadership team. About you Experienced Registered Manager with a proven track record of improving services. Strong knowledge of CQC standards and care regulations, with the ability to implement effective policies, procedures, and systems. Background in either supported living or domiciliary care (both would be ideal, though not essential as the senior leadership team can help you build knowledge in new areas). QCF Level 5 in Health and Social Care Leadership, or willingness to work towards it. Passionate about making a difference in the lives of vulnerable people. Interested? To be considered for this Registered Manager role, please click apply to send your CV to laura at Thendon Resourcing and we'l be in touch within 1-2 business days to let you know the next steps
Sep 25, 2025
Full time
Registered Manager - Domiciliary Care and Supported Living Are you an experienced Registered Manager who enjoys the challenge of turning around social care services, creating a clear plan, and putting it into action? If so, this could be the perfect opportunity for you. Recently acquired by my client, this domiciliary and supported living service in Birmingham needs some focused attention. They're looking for someone confident and capable who can roll out new quality and governance systems, coach and support the team, and ensure the service is both compliant and financially sustainable. My client has an excellent track record in delivering high quality supported living services, and you'll have the tools and support you need to make a real impact and demonstrate positive outcomes. What's on offer: Salary of around £45,000 28 days leave plus bank holidays Pension scheme Future development opportunities This is an established provider in a growth phase, acquiring smaller businesses and building into new regions across the UK. You'll play a key role in their expansion journey. The Registered Manager role Troubleshoot and resolve the immediate challenges within the branch, focusing on rolling out new systems and processes, training staff to use them effectively, and monitoring their impact on care quality. Review current care packages and work with commissioners to ensure they are financially viable. Provide strong, supportive leadership to a team that has experienced change, making sure they feel valued, listened to, and supported. Once the service is stabilised, lead on expanding and developing provision in the area. This will include maximising the domiciliary care contract with the Local Authority and creating new supported living services, with full backing from the senior leadership team. About you Experienced Registered Manager with a proven track record of improving services. Strong knowledge of CQC standards and care regulations, with the ability to implement effective policies, procedures, and systems. Background in either supported living or domiciliary care (both would be ideal, though not essential as the senior leadership team can help you build knowledge in new areas). QCF Level 5 in Health and Social Care Leadership, or willingness to work towards it. Passionate about making a difference in the lives of vulnerable people. Interested? To be considered for this Registered Manager role, please click apply to send your CV to laura at Thendon Resourcing and we'l be in touch within 1-2 business days to let you know the next steps
