Licensing Support Officer

Join our Client South Gloucestershire Council's team as a Licensing Support Officer

Are you passionate about providing a high quality support service? Do you thrive in a collaborative environment? If so, we want you to join their team in Broad Lane, Yate.

Position: Licensing Support Officer
Contract Type: Temporary
Hourly Rate: 13.47
Location: Broad Lane Council Offices Yate

About the Role:
As a Licensing Support Officer, you will play a crucial role in the Environment and Community Services Department. Under the guidance of the Technical Support Team Leader, you will deliver efficient and responsive support to various sections, including Strategic Planning, Safe Strong Communities, and Street Care. Your work will directly contribute to the delivery of essential public services.

Key Responsibilities:

• Provide high-quality technical support and respond to service requests, queries, and complaints.
• Collaborate with internal and external stakeholders, including local councillors, businesses, and the public.
• Process service requests and applications, ensuring compliance with Council policy and relevant legislation.
• Maintain budgetary records and prepare official orders while providing accurate financial information to Service Managers.
• Assist in the democratic decision-making process by supporting report preparation and committee resolutions.

Who You Are:
We are looking for a proactive individual who can:

• Prioritize and manage a diverse workload effectively.
• Communicate clearly and provide technical advice to customers.
• Demonstrate strong interpersonal skills, especially in potentially challenging situations.
• Work collaboratively within a team and support less experienced staff.

Qualifications:

• Relevant administrative and/or technical experience in a similar role.
• Minimum of five GCSEs at grade C or above, including Maths and English (or equivalent).
• NVQ Level 3 or equivalent experience is desirable.
• Proficiency in Microsoft Office and other relevant software applications.

Why Join Us?

• Be part of a dynamic and supportive team that values collaboration and innovation.
• Gain invaluable experience in a role that impacts the community positively.
• Enjoy a flexible working environment that encourages professional growth.

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