Learning & Development Trainer

  • St Helena Hospice
  • Colchester, Essex
  • May 23, 2026
Full time Education

Job Description

What are we looking for?

The Learning & Development Trainer will play a key role in fostering an inclusive safe & high-performing working environment.

You will assess employees' skills and capabilities, identify learning and development gaps and create targeted opportunities to address these needs. By designing & delivering a broad range of training solutions, you will support both the individual growth and organisational performance.

A core part of the role is developing clear and accessible career pathways, ensuring continuous learning at every stage of the employee journey.

Key Priorities

  • Work with key stakeholders across the St Helena Group to identify any skills gaps and future workforce needs.
  • Lead on the development and delivery of training activity for all employees, ensuring all development programmes are high-quality and fit for purpose.
  • Oversee core training areas including management development, compliance training, mandatory training and preparation and monitoring of the training budget with the P&C Associate Director.
  • Hold joint responsibility with the Associate Director of P&C and the P&C Business Partners for driving and enhancing the Line Manager training agenda across the St Helena Group.
  • Design, deliver and evaluate engaging training that meets organisational needs and supports continuous development.
  • Maintain and manage a consistent learning calendar covering mandatory, induction and development pathways.

Strategic Learning & Workforce Development

  • Identify & be responsible for future training needs, creating training strategies and workforce development plans aligned to organisational objectives with oversight from the Associate Director of People and Culture.
  • Conduct organisation-wide training needs analysis and develop the Commercial and professional services Education and Training Plan, in collaboration with key stakeholders.
  • Review the appraisal process, including updating forms and documentation to ensure alignment with organisational needs.
  • Work closely with line managers to identify training and development needs, and implement effective, practical solutions.

Mandatory, Compliance and Core Training

  • Lead & manage all mandatory training requirements for staff across the St Helena Group including subsidiaries.
  • Produce monthly mandatory training compliance reports for the Senior Leadership Team
  • Support the planning, delivery & review of all mandatory training activities
  • Identify when training agreements are required and ensure they are implemented appropriately.
  • Responsible for compliance on all mandatory training across the St Helena Group.
  • Maintain accurate training records within Bluestream, including ownership of competency skills uploads and ongoing updates.
  • Monitor mandatory training assessment compliance and ensure that records & evidence are complete & up to date.

Training Delivery and Facilitation

  • Plan & execute delivery of the training programme objectives.
  • Design & deliver training sessions, courses and learning interventions as required.
  • Create & source learning materials, external providers and training resources appropriate to organisational needs.
  • Identify & source suitable internal & external training opportunities to support staff development.

Leadership, Coaching & Management Development

  • Support the development of strong people-management skills in managers
  • Responsible for training needs analysis across the St Helena Group and the development of the St Helena group education and training plan in conjunction with stakeholders
  • Manage the organisational coaching caseload, providing support to staff at all levels, including senior managers.

External Partnerships & Funding

  • Build & maintain relationships with external training providers.
  • Coordinate opportunities for St Helena group to deliver or sell mandatory training externally where appropriate.
  • Identify & secure suitable external funding, sponsorship or education grants to enhance the training offer

Financial Responsibilities

  • Prepare & monitor the training budget in collaboration with the Head of Hospice Education and AD of People and Culture, ensuring efficient use of resources.

Monitoring, Evaluation & Quality Assurance

  • Monitor & measure the effectiveness of training activities, including evaluating return on investment impact.
  • Ensure accurate recording, reporting & evaluation of all training activities.

Qualifications

  • Evidence of CPD in L&D or people development.
  • Qualification or formal training in delivering training (e.g., Train the Trainer, basic facilitation skills course)
  • CIPD Qualified Level 3 / Part qualified / Degree educated or relevant qualification

Experience

  • Experience of conducting Training Needs Analysis to identify skills gaps and development priorities.
  • Experience designing, delivering & evaluating training sessions, courses or learning interventions for a range of audiences.
  • Experience managing or coordinating mandatory/compliance training & monitoring completion rates.
  • Experience creating or sourcing learning materials, resources and training providers.
  • Experience maintaining training records, producing reports & using HR or Learning Management Systems for tracking and compliance.
  • Experience managing a training budget, including costing, forecasting or procurement of training services.
  • Experience working with managers & stakeholders to identify learning requirements & implement development solutions.
  • Experience supporting management & leadership development initiatives.
  • Experience working in a busy HR/People & Culture/ L&D environment, managing multiple priorities & deadlines.

Due to the high volume of applications we receive, we regret we are unable to respond to all candidates.If you have not heard within 2 weeks of the closing date, please assume you have been unsuccessful.