Job Description
Employment Type
Permanent Full Time
Overview
We are seeking an organised and proactive Warehouse Administration Planner to join a fast-paced logistics and distribution operation. This role is ideal for an experienced administrator who enjoys working in a busy warehouse environment and thrives on managing multiple priorities while maintaining accuracy and attention to detail.
The successful candidate will play a key role in supporting warehouse and transport operations through effective planning, administration, reporting and customer service activities.
Key Responsibilities
Administration & Operational Support
Manage daily administrative tasks accurately and efficiently.
Process and reconcile receipts, resolving discrepancies within agreed timescales.
Receive and process customer enquiries and orders through internal systems.
Ensure customer orders are accurately entered, processed and dispatched.
Complete job file closures by obtaining proof of delivery documentation and relevant supporting information.
Produce operational reports and management information as required.
Maintain accurate records and archive documentation in line with company procedures.
Conduct regular system checks and ensure data accuracy.
Support operational teams with planning and administrative activities.
Assist with stocktaking activities when required.
Report any operational issues, incidents or concerns through the appropriate channels.
Maintain a professional and organised working environment.
Provide administrative support to planning and management teams as required.
Planning & Coordination
Coordinate activities between warehouse, transport and administration functions.
Support planning activities to ensure customer requirements are achieved.
Assist with forecasting and resource planning.
Monitor operational performance and update key performance indicators (KPIs).
Support continuous improvement initiatives across warehouse operations.
Health, Safety & Compliance
Follow all health and safety procedures and policies.
Promote safe working practices within the workplace.
Ensure compliance with operational procedures and company standards.
Support housekeeping and workplace organisation standards.
Contribute to a positive safety culture throughout the operation.
Skills & Experience
Essential
Previous experience within warehouse administration, logistics administration or operational planning.
Strong organisational and time management skills.
Excellent attention to detail and accuracy.
Strong written and verbal communication skills.
Ability to prioritise workload effectively in a fast-paced environment.
Experience using Microsoft Office, including Excel, Word and Outlook.
Confident working with internal systems and databases.
Ability to work independently and as part of a team.
Desirable
- Experience working within a warehouse, logistics or distribution environment.
- Knowledge of Warehouse Management Systems (WMS).
- Experience producing operational reports and KPI information.
- Exposure to transport planning or stock control processes.
Personal Attributes
We are looking for someone who is:
Highly organised and methodical
Positive and proactive in their approach
Able to remain calm under pressure
A strong problem solver
Adaptable and flexible
Customer-focused
Reliable and dependable
Committed to continuous improvement
A team player with excellent interpersonal skills
Working Hours
Monday to Friday
Full-time position
Flexibility may be required to support operational demands
Occasional weekend support may be required during peak periods
