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Reed
Junior Clerk
Reed Bristol, Somerset
Reed is delighted to be recruiting for a Junior Personal Injury / Clinical Negligence Clerk to join a respected and well-established set of legal chambers in Bristol city centre. This is an excellent opportunity for someone seeking a professional administrative career within the legal sector. As a Junior Clerk, you will play a key role in supporting the Practice Managers and Barristers with administrative, diary and case-management duties. You will be part of a small, friendly team of four, stepping into a vacancy due to a team member embarking on a new opportunity in January 2026. This role offers excellent exposure to the legal environment, structured development, and the chance to learn from experienced clerks and legal professionals. Hours: Monday to Friday - full-time, 40 hours per weekWorked between 08:00 and 18:00 (e.g., 08:00-17:00 or 08:30-17:30). 1-hour lunch breakHybrid option: After a successful 6-month probation period, you may work from home 1 day per week (business needs permitting) Key Responsibilities: Managing Counsel diaries, taking bookings and completing conflict checksUpdating LEX with bookings, case information, correspondence and recordsMonitoring upcoming hearings, checking Court Serve/court listings and notifying Counsel of any changesLiaising with clients regarding availability, deadlines and allocation of work (with guidance)Recording movement of any hard-copy documents when receivedAssisting with fee discussions for junior Counsel under direction of Practice ManagersSupporting billing activity using LEXMaintaining knowledge of Counsel workloads and practice areasAssisting with meetings, events, business development follow-up and team administrationSupporting pupil development tasks as needed Benefits: 25 days annual leave (rising to 28)Stakeholder pension: employer 3%, employee 5%+After 6 months: Private Health Insurance, Death in Service (4 salary), Permanent Income Protection
Feb 09, 2026
Full time
Reed is delighted to be recruiting for a Junior Personal Injury / Clinical Negligence Clerk to join a respected and well-established set of legal chambers in Bristol city centre. This is an excellent opportunity for someone seeking a professional administrative career within the legal sector. As a Junior Clerk, you will play a key role in supporting the Practice Managers and Barristers with administrative, diary and case-management duties. You will be part of a small, friendly team of four, stepping into a vacancy due to a team member embarking on a new opportunity in January 2026. This role offers excellent exposure to the legal environment, structured development, and the chance to learn from experienced clerks and legal professionals. Hours: Monday to Friday - full-time, 40 hours per weekWorked between 08:00 and 18:00 (e.g., 08:00-17:00 or 08:30-17:30). 1-hour lunch breakHybrid option: After a successful 6-month probation period, you may work from home 1 day per week (business needs permitting) Key Responsibilities: Managing Counsel diaries, taking bookings and completing conflict checksUpdating LEX with bookings, case information, correspondence and recordsMonitoring upcoming hearings, checking Court Serve/court listings and notifying Counsel of any changesLiaising with clients regarding availability, deadlines and allocation of work (with guidance)Recording movement of any hard-copy documents when receivedAssisting with fee discussions for junior Counsel under direction of Practice ManagersSupporting billing activity using LEXMaintaining knowledge of Counsel workloads and practice areasAssisting with meetings, events, business development follow-up and team administrationSupporting pupil development tasks as needed Benefits: 25 days annual leave (rising to 28)Stakeholder pension: employer 3%, employee 5%+After 6 months: Private Health Insurance, Death in Service (4 salary), Permanent Income Protection
Kings Permanent Recruitment Ltd
Senior Lettings Negotiator / Lettings Valuer
Kings Permanent Recruitment Ltd
Description: Senior Lettings Negotiator / Lettings Valuer - Overview: 25,000 Basic Salary 33,000+ On Target EarningsHours: Mon - Fri: 08.45 - 17.30, 1 in 3 Saturdays: 09.00 - 13:00 Our clients are looking for a driven individual to join a successful branch as an Area Lettings Valuer - if are you are someone who can see yourself thriving on delivering that exceptional service and finding your client that dream home while building a strong platform for you future career, this is the role for you. Applications will be considered from existing Senior Lettings negotiators who are seeking the next step up in their career, or any lettings professional with experience of taking on property listings. Senior Lettings Negotiator / Lettings Valuer - Duties: The ideal candidate will be extremely motivated and career driven, with experience in the current rental market.Identifying new business opportunities and registering new applicantsBooking and carrying out property viewingsCarrying our property valuationsNegotiating and agreeing tenanciesSupporting the Branch Manager where applicableDelivering exceptional customer service over the phone and face to faceAchieving personal and branch sales targetsRepresenting the company in a professional mannerBuilding strong relationships internally and externally Senior Lettings Negotiator / Lettings Valuer - Skills required: Prior experience working as a Senior Lettings Consultant or Assistant Manager, with a proven track record in securing new businessListing & valuation experienceStrong negotiation skillsHigh level of customer service skillsGood telephone manner and positive attitudeTenacity and be a self-starter with the drive to succeedBe responsive to changeA full UK driving licence Senior Lettings Negotiator / Lettings Valuer - Additional Benefits: Proven track record for career growth and advancement within the companyMarket leading training and ongoing professional developmentSupportive and collaborative team environmentAccess to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aidersRetail discountsRegular awards & incentives for Top achieversGenerous holiday allowance, increasing by 1 day per year based on service Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading.A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Feb 09, 2026
Full time
Description: Senior Lettings Negotiator / Lettings Valuer - Overview: 25,000 Basic Salary 33,000+ On Target EarningsHours: Mon - Fri: 08.45 - 17.30, 1 in 3 Saturdays: 09.00 - 13:00 Our clients are looking for a driven individual to join a successful branch as an Area Lettings Valuer - if are you are someone who can see yourself thriving on delivering that exceptional service and finding your client that dream home while building a strong platform for you future career, this is the role for you. Applications will be considered from existing Senior Lettings negotiators who are seeking the next step up in their career, or any lettings professional with experience of taking on property listings. Senior Lettings Negotiator / Lettings Valuer - Duties: The ideal candidate will be extremely motivated and career driven, with experience in the current rental market.Identifying new business opportunities and registering new applicantsBooking and carrying out property viewingsCarrying our property valuationsNegotiating and agreeing tenanciesSupporting the Branch Manager where applicableDelivering exceptional customer service over the phone and face to faceAchieving personal and branch sales targetsRepresenting the company in a professional mannerBuilding strong relationships internally and externally Senior Lettings Negotiator / Lettings Valuer - Skills required: Prior experience working as a Senior Lettings Consultant or Assistant Manager, with a proven track record in securing new businessListing & valuation experienceStrong negotiation skillsHigh level of customer service skillsGood telephone manner and positive attitudeTenacity and be a self-starter with the drive to succeedBe responsive to changeA full UK driving licence Senior Lettings Negotiator / Lettings Valuer - Additional Benefits: Proven track record for career growth and advancement within the companyMarket leading training and ongoing professional developmentSupportive and collaborative team environmentAccess to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aidersRetail discountsRegular awards & incentives for Top achieversGenerous holiday allowance, increasing by 1 day per year based on service Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading.A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Brook Street
HMCTS - PSR2 AO Roles - Barnet
Brook Street Barnet, London
Admin Officer - Barnet Civil and family court Contract: April 2026 Salary: 15.59 per hour Location: Finchley, North 5 day's work setting This is a temporary contract role until April 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a four month duration with a possible extension offering 5 days in office work setting and a London location. (Barnet) Job Description: This is a brilliant opportunity for candidates to work as an admin officer on behalf of our client. Barnet Civil and family court as an, Administrative Officer responsibilities, preparing reports, and maintaining appropriate filing systems. The ideal candidates should have excellent oral and written communication skills and be able to organise their work using tools, like MS Excel and office equipment. Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. To maintain accurate and concise notes on the appropriate operating systems following enquiries or case related actions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face) enquiries, and a broad spectrum of written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or a veteran, we encourage you to reach out to us via email at , providing the role's navigation link and your qualifications. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey. Please be informed if you are successful, we will need to run a compliance prior to starting, and communication needs to be consistent with the compliance team including DBS checks and references. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Feb 08, 2026
Seasonal
Admin Officer - Barnet Civil and family court Contract: April 2026 Salary: 15.59 per hour Location: Finchley, North 5 day's work setting This is a temporary contract role until April 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a four month duration with a possible extension offering 5 days in office work setting and a London location. (Barnet) Job Description: This is a brilliant opportunity for candidates to work as an admin officer on behalf of our client. Barnet Civil and family court as an, Administrative Officer responsibilities, preparing reports, and maintaining appropriate filing systems. The ideal candidates should have excellent oral and written communication skills and be able to organise their work using tools, like MS Excel and office equipment. Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. To maintain accurate and concise notes on the appropriate operating systems following enquiries or case related actions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face) enquiries, and a broad spectrum of written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or a veteran, we encourage you to reach out to us via email at , providing the role's navigation link and your qualifications. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey. Please be informed if you are successful, we will need to run a compliance prior to starting, and communication needs to be consistent with the compliance team including DBS checks and references. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Freightserve Recruitment
Airfreight Import Clerks - All Levels / Shifts
Freightserve Recruitment
Freightserve recruitment are looking for a number of experienced Import Air people for well established Freight Forwarders based in the Heathrow area. Job Description:- Dealing with all Air Import duties (start to finish) Customs Clearances Customer Services (Highest level) Able to work under pressure Multi-tasking Airline Bookings Quotations Dealing with overseas offices and agents We have roles available on various shifts including; Monday - Friday, 4 on 4 off days or nights As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Feb 07, 2026
Full time
Freightserve recruitment are looking for a number of experienced Import Air people for well established Freight Forwarders based in the Heathrow area. Job Description:- Dealing with all Air Import duties (start to finish) Customs Clearances Customer Services (Highest level) Able to work under pressure Multi-tasking Airline Bookings Quotations Dealing with overseas offices and agents We have roles available on various shifts including; Monday - Friday, 4 on 4 off days or nights As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Kings Permanent Recruitment Ltd
Estate Agent Sales Negotiator
Kings Permanent Recruitment Ltd Romford, Essex
Estate Agent Sales Negotiator Applications are now invited from Trainees who are looking to enter the Estate Agency industry and become an Estate Agent however, you will need to have a strong sales background in for example car sales, mobile telephone sales or membership sales and you will need to drive and have your own car. You will receive an initial 6 month guaranteed salary of between £28,000 and £30,000 (prorata and very much dependent on the individual candidate) whilst you are building your sales pipeline (commission) so for the first 6 months of your employment you cannot earn less than this. Thereafter, you will be offered a basic salary of £16,000 (please note working in a sales role where you receive commission it is impossible to ever just earn your basic salary) with very realistic on target earnings of between £30,000 and £35,000 in year 1 and rising in year 2 plus an allowance per mile for business miles. Estate Agent Sales Negotiator The commission structure is truly outstanding with 5% personal sales commission + 2.5% personal commission for booking the PMA (Property Market Appraisal) so if you book the PMA (so pick up the phone first) book the valuation and it comes on to the market you have already earnt 2.5% commission. You then sell it and take 5% commission so a combined 7.5%. The role will involve a lot of work on the phone sourcing business and cross sales opportunities and setting up viewings. You will attend viewings and close deals on property sales. They envisage their new associate to ultimately have an in-depth knowledge of his/her applicant base, allowing him/her to not only match buyers with sellers but buyers with 'virtual sellers such as those who may not necessarily be coming to the market immediately but would consider a proposal if the 'right person came along . Estate Agent Sales Negotiator In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. The telephone is the prime selling tool and their new associate will have a great fondness for this old but essential aid. Estate Agent Sales Negotiator Key responsibilities: From day one you will focus wholly on the selling process and use the tools of trade as a great opportunity to create income. Having said that, the rewards structure caters for personal as well as team effort and as such, they are very keen to create the best of both worlds, team spirit alongside personal success. Estate Agent Sales Negotiator Initial 6 month guaranteed salary of between £28,000 and £30,000 (pro-rata and very much dependent on the individual candidate) Thereafter, you will be offered a basic salary of £16,000 with very realistic on target earnings of between £30,000 and £35,000 in year 1 and rising in year 2 plus an allowance per mile for business miles. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Feb 07, 2026
Full time
Estate Agent Sales Negotiator Applications are now invited from Trainees who are looking to enter the Estate Agency industry and become an Estate Agent however, you will need to have a strong sales background in for example car sales, mobile telephone sales or membership sales and you will need to drive and have your own car. You will receive an initial 6 month guaranteed salary of between £28,000 and £30,000 (prorata and very much dependent on the individual candidate) whilst you are building your sales pipeline (commission) so for the first 6 months of your employment you cannot earn less than this. Thereafter, you will be offered a basic salary of £16,000 (please note working in a sales role where you receive commission it is impossible to ever just earn your basic salary) with very realistic on target earnings of between £30,000 and £35,000 in year 1 and rising in year 2 plus an allowance per mile for business miles. Estate Agent Sales Negotiator The commission structure is truly outstanding with 5% personal sales commission + 2.5% personal commission for booking the PMA (Property Market Appraisal) so if you book the PMA (so pick up the phone first) book the valuation and it comes on to the market you have already earnt 2.5% commission. You then sell it and take 5% commission so a combined 7.5%. The role will involve a lot of work on the phone sourcing business and cross sales opportunities and setting up viewings. You will attend viewings and close deals on property sales. They envisage their new associate to ultimately have an in-depth knowledge of his/her applicant base, allowing him/her to not only match buyers with sellers but buyers with 'virtual sellers such as those who may not necessarily be coming to the market immediately but would consider a proposal if the 'right person came along . Estate Agent Sales Negotiator In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. The telephone is the prime selling tool and their new associate will have a great fondness for this old but essential aid. Estate Agent Sales Negotiator Key responsibilities: From day one you will focus wholly on the selling process and use the tools of trade as a great opportunity to create income. Having said that, the rewards structure caters for personal as well as team effort and as such, they are very keen to create the best of both worlds, team spirit alongside personal success. Estate Agent Sales Negotiator Initial 6 month guaranteed salary of between £28,000 and £30,000 (pro-rata and very much dependent on the individual candidate) Thereafter, you will be offered a basic salary of £16,000 with very realistic on target earnings of between £30,000 and £35,000 in year 1 and rising in year 2 plus an allowance per mile for business miles. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Kings Permanent Recruitment Ltd
Estate Agent Sales Negotiator
Kings Permanent Recruitment Ltd
Estate Agent Sales Negotiator Applications are now invited from Trainees who are looking to enter the Estate Agency industry and become an Estate Agent however, you will need to have a strong sales background in for example car sales, mobile telephone sales or membership sales and you will need to drive and have your own car. You will receive an initial 6 month guaranteed salary of between £28,000 and £30,000 (pro-rata and very much dependent on the individual candidate) whilst you are building your sales pipeline (commission) so for the first 6 months of your employment you cannot earn less than this. Thereafter, you will be offered a basic salary of up to £16,000 (please note working in a sales role where you receive commission it is impossible to ever just earn your basic salary) with very realistic on target earnings of between £30,000 and £35,000 in year 1 and rising in year 2 plus an allowance per mile for business miles. Estate Agent Sales Negotiator The commission structure is truly outstanding with 5% personal sales commission + 2.5% personal commission for booking the PMA (Property Market Appraisal) so if you book the PMA (so pick up the phone first) book the valuation and it comes on to the market you have already earnt 2.5% commission. You then sell it and take 5% commission so a combined 7.5%. The role will involve a lot of work on the phone sourcing business and cross sales opportunities and setting up viewings. You will attend viewings and close deals on property sales. They envisage their new associate to ultimately have an in-depth knowledge of his/her applicant base, allowing him/her to not only match buyers with sellers but buyers with 'virtual sellers such as those who may not necessarily be coming to the market immediately but would consider a proposal if the 'right person came along . Estate Agent Sales Negotiator In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. The telephone is the prime selling tool and their new associate will have a great fondness for this old but essential aid. Estate Agent Sales Negotiator Key responsibilities: From day one you will focus wholly on the selling process and use the tools of trade as a great opportunity to create income. Having said that, the rewards structure caters for personal as well as team effort and as such, they are very keen to create the best of both worlds, team spirit alongside personal success. Estate Agent Sales Negotiator Initial 6 month guaranteed salary of between £28,000 and £30,000 (pro-rata and very much dependent on the individual candidate) Thereafter, you will be offered a basic salary of £16,000 with very realistic on target earnings of between £30,000 and £35,000 in year 1 and rising in year 2 plus an allowance per mile for business miles. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Feb 07, 2026
Full time
Estate Agent Sales Negotiator Applications are now invited from Trainees who are looking to enter the Estate Agency industry and become an Estate Agent however, you will need to have a strong sales background in for example car sales, mobile telephone sales or membership sales and you will need to drive and have your own car. You will receive an initial 6 month guaranteed salary of between £28,000 and £30,000 (pro-rata and very much dependent on the individual candidate) whilst you are building your sales pipeline (commission) so for the first 6 months of your employment you cannot earn less than this. Thereafter, you will be offered a basic salary of up to £16,000 (please note working in a sales role where you receive commission it is impossible to ever just earn your basic salary) with very realistic on target earnings of between £30,000 and £35,000 in year 1 and rising in year 2 plus an allowance per mile for business miles. Estate Agent Sales Negotiator The commission structure is truly outstanding with 5% personal sales commission + 2.5% personal commission for booking the PMA (Property Market Appraisal) so if you book the PMA (so pick up the phone first) book the valuation and it comes on to the market you have already earnt 2.5% commission. You then sell it and take 5% commission so a combined 7.5%. The role will involve a lot of work on the phone sourcing business and cross sales opportunities and setting up viewings. You will attend viewings and close deals on property sales. They envisage their new associate to ultimately have an in-depth knowledge of his/her applicant base, allowing him/her to not only match buyers with sellers but buyers with 'virtual sellers such as those who may not necessarily be coming to the market immediately but would consider a proposal if the 'right person came along . Estate Agent Sales Negotiator In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. The telephone is the prime selling tool and their new associate will have a great fondness for this old but essential aid. Estate Agent Sales Negotiator Key responsibilities: From day one you will focus wholly on the selling process and use the tools of trade as a great opportunity to create income. Having said that, the rewards structure caters for personal as well as team effort and as such, they are very keen to create the best of both worlds, team spirit alongside personal success. Estate Agent Sales Negotiator Initial 6 month guaranteed salary of between £28,000 and £30,000 (pro-rata and very much dependent on the individual candidate) Thereafter, you will be offered a basic salary of £16,000 with very realistic on target earnings of between £30,000 and £35,000 in year 1 and rising in year 2 plus an allowance per mile for business miles. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Kings Permanent Recruitment Ltd
Estate Agent Trainee Sales Negotiator
Kings Permanent Recruitment Ltd Basildon, Essex
Estate Agent Trainee Sales Negotiator A high flying, talented Estate Agent Sales Negotiator is required for a high volume operation so if you are an existing Estate Agent we would love to hear from you. Applications are also now invited from Trainees who are looking to enter the Estate Agency industry and become an Estate Agent however, you will need to have a strong sales background in for example car sales, mobile telephone sales or membership sales and you will need to drive and have your own car. You will receive an initial 6 month guaranteed salary of between £28,000 and £30,000 (pro-rata and very much dependent on the individual candidate) whilst you are building your sales pipeline (commission) so for the first 6 months of your employment you cannot earn less than this. Thereafter, you will be offered a basic salary of £16,000 (please note working in a sales role where you receive commission it is impossible to ever just earn your basic salary) with very realistic on target earnings of between £30,000 and £35,000 in year 1 and rising in year 2 plus an allowance per mile for business miles. Estate Agent Trainee Sales Negotiator The commission structure is truly outstanding with 5% personal sales commission + 2.5% personal commission for booking the PMA (Property Market Appraisal) so if you book the PMA (so pick up the phone first) book the valuation and it comes on to the market you have already earnt 2.5% commission. You then sell it and take 5% commission so a combined 7.5%. The role will involve a lot of work on the phone sourcing business and cross sales opportunities and setting up viewings. You will attend viewings and close deals on property sales. They envisage their new associate to ultimately have an in-depth knowledge of his/her applicant base, allowing him/her to not only match buyers with sellers but buyers with 'virtual sellers such as those who may not necessarily be coming to the market immediately but would consider a proposal if the 'right person came along . Estate Agent Trainee Sales Negotiator In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. The telephone is the prime selling tool and their new associate will have a great fondness for this old but essential aid. Estate Agent Trainee Sales Negotiator Key responsibilities: From day one you will focus wholly on the selling process and use the tools of trade as a great opportunity to create income. Having said that, the rewards structure caters for personal as well as team effort and as such, they are very keen to create the best of both worlds, team spirit alongside personal success. Estate Agent Trainee Sales Negotiator Initial 6 month guaranteed salary of between £28,000 and £30,000 (pro-rata and very much dependent on the individual candidate) Thereafter, you will be offered a basic salary of £16,000 with very realistic on target earnings of between £30,000 and £35,000 in year 1 and rising in year 2 plus an allowance per mile for business miles. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Feb 06, 2026
Full time
Estate Agent Trainee Sales Negotiator A high flying, talented Estate Agent Sales Negotiator is required for a high volume operation so if you are an existing Estate Agent we would love to hear from you. Applications are also now invited from Trainees who are looking to enter the Estate Agency industry and become an Estate Agent however, you will need to have a strong sales background in for example car sales, mobile telephone sales or membership sales and you will need to drive and have your own car. You will receive an initial 6 month guaranteed salary of between £28,000 and £30,000 (pro-rata and very much dependent on the individual candidate) whilst you are building your sales pipeline (commission) so for the first 6 months of your employment you cannot earn less than this. Thereafter, you will be offered a basic salary of £16,000 (please note working in a sales role where you receive commission it is impossible to ever just earn your basic salary) with very realistic on target earnings of between £30,000 and £35,000 in year 1 and rising in year 2 plus an allowance per mile for business miles. Estate Agent Trainee Sales Negotiator The commission structure is truly outstanding with 5% personal sales commission + 2.5% personal commission for booking the PMA (Property Market Appraisal) so if you book the PMA (so pick up the phone first) book the valuation and it comes on to the market you have already earnt 2.5% commission. You then sell it and take 5% commission so a combined 7.5%. The role will involve a lot of work on the phone sourcing business and cross sales opportunities and setting up viewings. You will attend viewings and close deals on property sales. They envisage their new associate to ultimately have an in-depth knowledge of his/her applicant base, allowing him/her to not only match buyers with sellers but buyers with 'virtual sellers such as those who may not necessarily be coming to the market immediately but would consider a proposal if the 'right person came along . Estate Agent Trainee Sales Negotiator In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. The telephone is the prime selling tool and their new associate will have a great fondness for this old but essential aid. Estate Agent Trainee Sales Negotiator Key responsibilities: From day one you will focus wholly on the selling process and use the tools of trade as a great opportunity to create income. Having said that, the rewards structure caters for personal as well as team effort and as such, they are very keen to create the best of both worlds, team spirit alongside personal success. Estate Agent Trainee Sales Negotiator Initial 6 month guaranteed salary of between £28,000 and £30,000 (pro-rata and very much dependent on the individual candidate) Thereafter, you will be offered a basic salary of £16,000 with very realistic on target earnings of between £30,000 and £35,000 in year 1 and rising in year 2 plus an allowance per mile for business miles. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
A&S Recruitment
Import Clerk
A&S Recruitment Felixstowe, Suffolk
Import Bookings Clerk Felixstowe Our client in Felixstowe is seeking an Import Bookings Clerk to join their busy freight forwarding team. This is a great opportunity for candidates with experience in freight forwarding, transport, or logistics. Key Responsibilities Manage and process import bookings for sea freight shipments. Arrange and confirm delivery schedules with customers and hauliers. Request container releases and liaise with shipping lines. Use Destin8 and CNS systems for tracking and documentation. Assist with basic sea freight bookings and related administrative tasks. Support the team with general import operations. Skills & Experience Previous experience in freight forwarding, import operations, or transport planning (essential). Knowledge of Destin8 and CNS systems (preferred). Basic understanding of sea freight processes. Customs clearance knowledge is an advantage but not essential. Strong customer service and communication skills. Ability to work independently and as part of a team. Good telephone manner and attention to detail. Benefits Competitive salary. Opportunity to work in a supportive team environment. Career development within the logistics and shipping industry.
Feb 05, 2026
Full time
Import Bookings Clerk Felixstowe Our client in Felixstowe is seeking an Import Bookings Clerk to join their busy freight forwarding team. This is a great opportunity for candidates with experience in freight forwarding, transport, or logistics. Key Responsibilities Manage and process import bookings for sea freight shipments. Arrange and confirm delivery schedules with customers and hauliers. Request container releases and liaise with shipping lines. Use Destin8 and CNS systems for tracking and documentation. Assist with basic sea freight bookings and related administrative tasks. Support the team with general import operations. Skills & Experience Previous experience in freight forwarding, import operations, or transport planning (essential). Knowledge of Destin8 and CNS systems (preferred). Basic understanding of sea freight processes. Customs clearance knowledge is an advantage but not essential. Strong customer service and communication skills. Ability to work independently and as part of a team. Good telephone manner and attention to detail. Benefits Competitive salary. Opportunity to work in a supportive team environment. Career development within the logistics and shipping industry.
Reed
Import Export Shipping & Logistics Clerk
Reed Lancing, Sussex
Import Export Shipping & Logistics Clerk (Office based) Typical duties include: Taking and Making Bookings, Liaising with Freight Forwarders, Courier and Logistics Companies. Inputting commodity codes, tracking shipments, monitoring and streamlining transits. Customer care and handling shipping doc's USA, Canada and China market liaison
Oct 07, 2025
Full time
Import Export Shipping & Logistics Clerk (Office based) Typical duties include: Taking and Making Bookings, Liaising with Freight Forwarders, Courier and Logistics Companies. Inputting commodity codes, tracking shipments, monitoring and streamlining transits. Customer care and handling shipping doc's USA, Canada and China market liaison
Reed
Import Export Shipping & Logistics Clerk
Reed Lancing, Sussex
Import Export Shipping & Logistics Clerk (Office based) Typical duties include: Taking and Making Bookings, Liaising with Freight Forwarders, Courier and Logistics Companies. Inputting commodity codes, tracking shipments, monitoring and streamlining transits. Customer care and handling shipping doc's USA, Canada and China market liaison
Oct 06, 2025
Full time
Import Export Shipping & Logistics Clerk (Office based) Typical duties include: Taking and Making Bookings, Liaising with Freight Forwarders, Courier and Logistics Companies. Inputting commodity codes, tracking shipments, monitoring and streamlining transits. Customer care and handling shipping doc's USA, Canada and China market liaison
Lori Walsh Recruitment
Junior Export Clerk
Lori Walsh Recruitment Tilbury, Essex
Our client has been established within the industry for many years and handles imports and exports via Air, Sea, Road & Rail freight. They are currently looking for an Junior Export Operations Coordinator to work at their office based in Tilbury. The role will be to work on both Air and Sea freight Exports and the candidate will be taught how to manage export shipments from start to finish including export entries. You will be working within the Export department and will be guided through the whole process. Duties will include: Arranging bookings with lines and carriers. Arranging collections making sure to meet vessel/ flight deadlines Communicating with customers, hauliers and carriers. Completing customs entries. Raising export documentation and manifests. Checking with warehouses that screening and check weighing have been completed. Finalising all documentation Checking vessels/flights have been met. Invoicing, liaising with and sending pre alerts to overseas agents. Following up after delivery to ensure the customer was happy The client would ideally like someone with some knowledge of sea freight Exports and will be happy to train the right candidate for the above duties. You will need to have good administration and IT skills and a willingness to work hard with a longterm commitment to the role. In return you will be offered excellent growth opportunities within your career. The role will be Monday to Friday 9/5.30pm with a salary of £26k - £28k depending on experience. The company offer good benefits to include, free onsite parking & company pension scheme
Oct 04, 2025
Full time
Our client has been established within the industry for many years and handles imports and exports via Air, Sea, Road & Rail freight. They are currently looking for an Junior Export Operations Coordinator to work at their office based in Tilbury. The role will be to work on both Air and Sea freight Exports and the candidate will be taught how to manage export shipments from start to finish including export entries. You will be working within the Export department and will be guided through the whole process. Duties will include: Arranging bookings with lines and carriers. Arranging collections making sure to meet vessel/ flight deadlines Communicating with customers, hauliers and carriers. Completing customs entries. Raising export documentation and manifests. Checking with warehouses that screening and check weighing have been completed. Finalising all documentation Checking vessels/flights have been met. Invoicing, liaising with and sending pre alerts to overseas agents. Following up after delivery to ensure the customer was happy The client would ideally like someone with some knowledge of sea freight Exports and will be happy to train the right candidate for the above duties. You will need to have good administration and IT skills and a willingness to work hard with a longterm commitment to the role. In return you will be offered excellent growth opportunities within your career. The role will be Monday to Friday 9/5.30pm with a salary of £26k - £28k depending on experience. The company offer good benefits to include, free onsite parking & company pension scheme
Hays
Booking Clerk
Hays Craigavon, County Armagh
Booking Clerk - Portadown Your new company Our client is a public sector organisation based in Portadown. They are recruiting for a Booking Clerk. This role is initially temporary until the end of September however chances are it will be extended. Your new role As Booking clerk duties include: Fully implement the partial booking process, telephoning patients as required and the associated administrative processes in accordance with departmental protocols. Deal with incoming /outgoing mail and ensure that mail is distributed appropriately to relevant patients in a timely manner. To co-ordinate and process a range of correspondence in accordance with agreed procedures within the area of responsibility. To ensure that work for which responsible is processed in a timely manner in accordance with agreed performance standards and that any derogation is brought to the attention of their line manager. To prioritise workload in accordance with expected outcomes. Deal with routine queries, referring to their line manager when necessary. Continually strive to improve quality, standards and procedures within area of responsibility contributing to the ongoing desire to improve delivery of services. Undertake any other administrative and clerical duties, which may be delegated as required by service demands. To ensure that all systems used both manual and computerised are maintained accurately at all times. Where necessary to develop filing systems to meet the needs of the service and ensure these are maintained. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Booking Clerk - Portadown Your new company Our client is a public sector organisation based in Portadown. They are recruiting for a Booking Clerk. This role is initially temporary until the end of September however chances are it will be extended. Your new role As Booking clerk duties include: Fully implement the partial booking process, telephoning patients as required and the associated administrative processes in accordance with departmental protocols. Deal with incoming /outgoing mail and ensure that mail is distributed appropriately to relevant patients in a timely manner. To co-ordinate and process a range of correspondence in accordance with agreed procedures within the area of responsibility. To ensure that work for which responsible is processed in a timely manner in accordance with agreed performance standards and that any derogation is brought to the attention of their line manager. To prioritise workload in accordance with expected outcomes. Deal with routine queries, referring to their line manager when necessary. Continually strive to improve quality, standards and procedures within area of responsibility contributing to the ongoing desire to improve delivery of services. Undertake any other administrative and clerical duties, which may be delegated as required by service demands. To ensure that all systems used both manual and computerised are maintained accurately at all times. Where necessary to develop filing systems to meet the needs of the service and ensure these are maintained. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Path Recruitment
Transport Planner
Path Recruitment Clowne, Derbyshire
Transport Planner role - Paying up to £35k you will work 4 on 4 off (4AM - 4PM) - post probation you will be able to work from home a couple of days a week. This Transport Planner role is commutable from Clowne, Maltby, Worksop & North Anston areas. As the Transport Planner you will require experience of reactive planning / next day or often same day planning. You will be planning routes for all categories of vehicles from Class 1 lorries to flat beds across multiple contracts for construction based customers. You will be working for a Blue Chip supplier of a complete range of construction equipment across the region who are looking for an organised lead planner to join their professional team. You will liaise daily with sub-contractors, third party transport firms and agencies to secure additional drivers to fulfil bookings. Benefits of the Transport Planner role: Regular team events/nights out Training & development with management courses available Ongoing coaching and mapped out progression paths. Our client loves to promote from within! Helathcare cover. Hybrid working scheme (after probation). Duties of the Transport Planner will include: Scheduling movements of various plant hire equipment to high priority contracts Manage & coordinate all available drivers while utilising your fleet. This will include lorries, hiabs, trailers and the shunters. Route planning whilst ensuring drivers hours and WTD are adhered to Tachograph, smart analysis and Telematics reports to be processed and any issues or trends fed back to line managers To be successful in the role of Transport Planner, you will have previously worked in positions as a Transport Controller, Transport Router, Logistics Coordinator, Transport Clerk or Logistics Planner. Also if you have a background in construction, civils or the hire industry it would be an advantage. Click APPLY to learn more about this Transport Planner role!
Oct 03, 2025
Full time
Transport Planner role - Paying up to £35k you will work 4 on 4 off (4AM - 4PM) - post probation you will be able to work from home a couple of days a week. This Transport Planner role is commutable from Clowne, Maltby, Worksop & North Anston areas. As the Transport Planner you will require experience of reactive planning / next day or often same day planning. You will be planning routes for all categories of vehicles from Class 1 lorries to flat beds across multiple contracts for construction based customers. You will be working for a Blue Chip supplier of a complete range of construction equipment across the region who are looking for an organised lead planner to join their professional team. You will liaise daily with sub-contractors, third party transport firms and agencies to secure additional drivers to fulfil bookings. Benefits of the Transport Planner role: Regular team events/nights out Training & development with management courses available Ongoing coaching and mapped out progression paths. Our client loves to promote from within! Helathcare cover. Hybrid working scheme (after probation). Duties of the Transport Planner will include: Scheduling movements of various plant hire equipment to high priority contracts Manage & coordinate all available drivers while utilising your fleet. This will include lorries, hiabs, trailers and the shunters. Route planning whilst ensuring drivers hours and WTD are adhered to Tachograph, smart analysis and Telematics reports to be processed and any issues or trends fed back to line managers To be successful in the role of Transport Planner, you will have previously worked in positions as a Transport Controller, Transport Router, Logistics Coordinator, Transport Clerk or Logistics Planner. Also if you have a background in construction, civils or the hire industry it would be an advantage. Click APPLY to learn more about this Transport Planner role!
Brook Street
Administration Officer
Brook Street Swansea, West Glamorgan
Admin Officer - Swansea Crown Court Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis at Swansea Crown Court. Please see the below details of the position and apply direct if you feel this position is of interest and suited to you. Temporary Administrative Officer - Public Sector (HMCTS) Location: Swansea, South Wales Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary ongoing Clearance required: Basic DBS ON SITE ONLY The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs). Problem solving is carried out by reference to lean techniques (e.g., problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Key responsibilities: Administration Preparing papers and/or digital files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date. Assisting court users, supporting listing and rota management, checking files. Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive. To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects. To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles. Processing casework Including standard documentation and information, court orders, claims, fines and fees Resulting courts accurately, interpreting accurately the information needed on a court file To work to workload targets in terms of throughput and accuracy. Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may have to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed Undertaking calculations Produce basic statistical analysis reports and where needed, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate effectively and work with all court staff, Judiciary and internal and external stakeholders. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that
Oct 01, 2025
Full time
Admin Officer - Swansea Crown Court Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis at Swansea Crown Court. Please see the below details of the position and apply direct if you feel this position is of interest and suited to you. Temporary Administrative Officer - Public Sector (HMCTS) Location: Swansea, South Wales Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary ongoing Clearance required: Basic DBS ON SITE ONLY The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs). Problem solving is carried out by reference to lean techniques (e.g., problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Key responsibilities: Administration Preparing papers and/or digital files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date. Assisting court users, supporting listing and rota management, checking files. Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive. To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects. To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles. Processing casework Including standard documentation and information, court orders, claims, fines and fees Resulting courts accurately, interpreting accurately the information needed on a court file To work to workload targets in terms of throughput and accuracy. Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may have to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed Undertaking calculations Produce basic statistical analysis reports and where needed, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate effectively and work with all court staff, Judiciary and internal and external stakeholders. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that
Brook Street
Administration Officer
Brook Street Port Talbot, West Glamorgan
Admin Officer - Port Talbot Justice Centre Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis at Port Talbot Justice Centre. Please see the below details of the position and apply direct if you feel this position is of interest and suited to you. Temporary Administrative Officer - Public Sector (HMCTS) Location: Port Talbot, South Wales Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary - currently running to 31/03/2026 Clearance required: Basic DBS ON SITE ONLY The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs). Problem solving is carried out by reference to lean techniques (e.g., problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Key responsibilities: Administration Preparing papers and/or digital files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date. Assisting court users, supporting listing and rota management, checking files. Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive. To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects. To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles. Processing casework Including standard documentation and information, court orders, claims, fines and fees Resulting courts accurately, interpreting accurately the information needed on a court file To work to workload targets in terms of throughput and accuracy. Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may have to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed Undertaking calculations Produce basic statistical analysis reports and where needed, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate effectively and work with all court staff, Judiciary and internal and external stakeholders. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to registe
Oct 01, 2025
Full time
Admin Officer - Port Talbot Justice Centre Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis at Port Talbot Justice Centre. Please see the below details of the position and apply direct if you feel this position is of interest and suited to you. Temporary Administrative Officer - Public Sector (HMCTS) Location: Port Talbot, South Wales Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary - currently running to 31/03/2026 Clearance required: Basic DBS ON SITE ONLY The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs). Problem solving is carried out by reference to lean techniques (e.g., problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Key responsibilities: Administration Preparing papers and/or digital files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date. Assisting court users, supporting listing and rota management, checking files. Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive. To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects. To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles. Processing casework Including standard documentation and information, court orders, claims, fines and fees Resulting courts accurately, interpreting accurately the information needed on a court file To work to workload targets in terms of throughput and accuracy. Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may have to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed Undertaking calculations Produce basic statistical analysis reports and where needed, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate effectively and work with all court staff, Judiciary and internal and external stakeholders. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to registe
Brook Street
Administration Officer
Brook Street Exeter, Devon
Admin Officer - Exeter Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis in Exeter. Please see the below details of the position and apply direct if you feel this position is of interest and suited to you. Full time position (37 hours) Monday - FridayPay - £12.36 for the first 12 weeks and increasing to £12.53 thereafter Temporary - currently running until 31/03/2026 (possibility of further extensions will be confirmed 1 month before) ON SITE ONLY Start date: As soon as possible, delays as DBS clearance required. The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs). Problem solving is carried out by reference to lean techniques (e.g., problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Key responsibilities: Administration Preparing papers and/or digital files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date. Assisting court users, supporting listing and rota management, checking files. Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive. To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects. To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles. Processing casework Including standard documentation and information, court orders, claims, fines and fees Resulting courts accurately, interpreting accurately the information needed on a court file To work to workload targets in terms of throughput and accuracy. Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may have to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed Undertaking calculations Produce basic statistical analysis reports and where needed, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate effectively and work with all court staff, Judiciary and internal and external stakeholders. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Essential Skills & Criteria: Strong customer focus and service skills Experience of working in an administrative role in a customer focussed environment Proficient with IT and Microsoft Software packages Excellent communication and organisational skills Customer Service and Administrative skills Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate wit
Oct 01, 2025
Full time
Admin Officer - Exeter Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis in Exeter. Please see the below details of the position and apply direct if you feel this position is of interest and suited to you. Full time position (37 hours) Monday - FridayPay - £12.36 for the first 12 weeks and increasing to £12.53 thereafter Temporary - currently running until 31/03/2026 (possibility of further extensions will be confirmed 1 month before) ON SITE ONLY Start date: As soon as possible, delays as DBS clearance required. The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs). Problem solving is carried out by reference to lean techniques (e.g., problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Key responsibilities: Administration Preparing papers and/or digital files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date. Assisting court users, supporting listing and rota management, checking files. Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive. To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects. To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles. Processing casework Including standard documentation and information, court orders, claims, fines and fees Resulting courts accurately, interpreting accurately the information needed on a court file To work to workload targets in terms of throughput and accuracy. Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may have to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed Undertaking calculations Produce basic statistical analysis reports and where needed, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate effectively and work with all court staff, Judiciary and internal and external stakeholders. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Essential Skills & Criteria: Strong customer focus and service skills Experience of working in an administrative role in a customer focussed environment Proficient with IT and Microsoft Software packages Excellent communication and organisational skills Customer Service and Administrative skills Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate wit
Brook Street
Admin Officer
Brook Street Cardiff, South Glamorgan
Admin Officer - Cardiff Magistrates Court Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis at Cardiff Magistrates Court. Please see the below details of the position and apply direct if you feel this position is of interest and suited to you. Full time position (37 hours) Monday - FridayPay - £12.36 for the first 12 weeks and increasing to £12.53 thereafter Temporary - currently running until 31/03/2026 (possibility of further extensions will be confirmed 1 month before) ON SITE ONLY Start date: As soon as possible, delays as DBS clearance required. The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs). Problem solving is carried out by reference to lean techniques (e.g., problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Key responsibilities: Administration Preparing papers and/or digital files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date. Assisting court users, supporting listing and rota management, checking files. Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive. To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects. To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles. Processing casework Including standard documentation and information, court orders, claims, fines and fees Resulting courts accurately, interpreting accurately the information needed on a court file To work to workload targets in terms of throughput and accuracy. Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may have to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed Undertaking calculations Produce basic statistical analysis reports and where needed, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate effectively and work with all court staff, Judiciary and internal and external stakeholders. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Essential Skills & Criteria: Strong customer focus and service skills Experience of working in an administrative role in a customer focussed environment Proficient with IT and Microsoft Software packages Excellent communication and organisational skills Customer Service and Administrative skills Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award
Oct 01, 2025
Full time
Admin Officer - Cardiff Magistrates Court Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis at Cardiff Magistrates Court. Please see the below details of the position and apply direct if you feel this position is of interest and suited to you. Full time position (37 hours) Monday - FridayPay - £12.36 for the first 12 weeks and increasing to £12.53 thereafter Temporary - currently running until 31/03/2026 (possibility of further extensions will be confirmed 1 month before) ON SITE ONLY Start date: As soon as possible, delays as DBS clearance required. The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs). Problem solving is carried out by reference to lean techniques (e.g., problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Key responsibilities: Administration Preparing papers and/or digital files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date. Assisting court users, supporting listing and rota management, checking files. Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive. To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects. To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles. Processing casework Including standard documentation and information, court orders, claims, fines and fees Resulting courts accurately, interpreting accurately the information needed on a court file To work to workload targets in terms of throughput and accuracy. Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may have to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed Undertaking calculations Produce basic statistical analysis reports and where needed, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate effectively and work with all court staff, Judiciary and internal and external stakeholders. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Essential Skills & Criteria: Strong customer focus and service skills Experience of working in an administrative role in a customer focussed environment Proficient with IT and Microsoft Software packages Excellent communication and organisational skills Customer Service and Administrative skills Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award
Brook Street
Admin Officer
Brook Street Taunton, Somerset
Admin Officer Brook street currently has a fantastic opportunity to work with the Ministry of Justice as an Admin officer for their Crown court working from either their Taunton Magistrates site or North Somerset Court House. If you feel this position would be suited to you, please apply direct.Full time position (37 hours) Monday - FridayPay - £12.36 for the first 12 weeks and increasing to £12.53 thereafter Purpose of this position: Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS) Key Duties include but are not limited to: Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc.Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S rolesProcessing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracyChecking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues.Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as requiredUndertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possibleCommunicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Skills and qualifications: 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Admin Officer Brook street currently has a fantastic opportunity to work with the Ministry of Justice as an Admin officer for their Crown court working from either their Taunton Magistrates site or North Somerset Court House. If you feel this position would be suited to you, please apply direct.Full time position (37 hours) Monday - FridayPay - £12.36 for the first 12 weeks and increasing to £12.53 thereafter Purpose of this position: Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS) Key Duties include but are not limited to: Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc.Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S rolesProcessing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracyChecking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues.Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as requiredUndertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possibleCommunicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Skills and qualifications: 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Hays
Booking Clerk
Hays Craigavon, County Armagh
Booking Clerk - Portadown Your new company Our client is a public sector organisation based in Portadown. They are recruiting for a Booking Clerk. This role is initially temporary until the end of September however chances are it will be extended. Your new role As Booking clerk duties include: Fully implement the partial booking process, telephoning patients as required and the associated administrative processes in accordance with departmental protocols. Deal with incoming /outgoing mail and ensure that mail is distributed appropriately to relevant patients in a timely manner. To co-ordinate and process a range of correspondence in accordance with agreed procedures within the area of responsibility. To ensure that work for which responsible is processed in a timely manner in accordance with agreed performance standards and that any derogation is brought to the attention of their line manager. To prioritise workload in accordance with expected outcomes. Deal with routine queries, referring to their line manager when necessary. Continually strive to improve quality, standards and procedures within area of responsibility contributing to the ongoing desire to improve delivery of services. Undertake any other administrative and clerical duties, which may be delegated as required by service demands. To ensure that all systems used both manual and computerised are maintained accurately at all times. Where necessary to develop filing systems to meet the needs of the service and ensure these are maintained. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 01, 2025
Full time
Booking Clerk - Portadown Your new company Our client is a public sector organisation based in Portadown. They are recruiting for a Booking Clerk. This role is initially temporary until the end of September however chances are it will be extended. Your new role As Booking clerk duties include: Fully implement the partial booking process, telephoning patients as required and the associated administrative processes in accordance with departmental protocols. Deal with incoming /outgoing mail and ensure that mail is distributed appropriately to relevant patients in a timely manner. To co-ordinate and process a range of correspondence in accordance with agreed procedures within the area of responsibility. To ensure that work for which responsible is processed in a timely manner in accordance with agreed performance standards and that any derogation is brought to the attention of their line manager. To prioritise workload in accordance with expected outcomes. Deal with routine queries, referring to their line manager when necessary. Continually strive to improve quality, standards and procedures within area of responsibility contributing to the ongoing desire to improve delivery of services. Undertake any other administrative and clerical duties, which may be delegated as required by service demands. To ensure that all systems used both manual and computerised are maintained accurately at all times. Where necessary to develop filing systems to meet the needs of the service and ensure these are maintained. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Brook Street
Admin Officer
Brook Street Plymouth, Devon
Admin Officer - Plymouth Law Courts Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis at Plymouth Law Courts. Please see the below details of the position and apply direct if you feel this position is of interest and suited to you. Full time position (37 hours) Monday - FridayPay - £12.36 for the first 12 weeks and increasing to £12.53 thereafter Temporary - currently running until 31/12/25 (possibility of further extensions will be confirmed 1 month before) ON SITE ONLY The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs). Problem solving is carried out by reference to lean techniques (e.g., problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Key responsibilities: Administration Preparing papers and/or digital files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date. Assisting court users, supporting listing and rota management, checking files. Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive. To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects. To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles. Processing casework Including standard documentation and information, court orders, claims, fines and fees Resulting courts accurately, interpreting accurately the information needed on a court file To work to workload targets in terms of throughput and accuracy. Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may have to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed Undertaking calculations Produce basic statistical analysis reports and where needed, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate effectively and work with all court staff, Judiciary and internal and external stakeholders. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Essential Skills & Criteria: Strong customer focus and service skills Experience of working in an administrative role in a customer focussed environment Proficient with IT and Microsoft Software packages Excellent communication and organisational skills Customer Service and Administrative skills Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award s
Oct 01, 2025
Full time
Admin Officer - Plymouth Law Courts Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis at Plymouth Law Courts. Please see the below details of the position and apply direct if you feel this position is of interest and suited to you. Full time position (37 hours) Monday - FridayPay - £12.36 for the first 12 weeks and increasing to £12.53 thereafter Temporary - currently running until 31/12/25 (possibility of further extensions will be confirmed 1 month before) ON SITE ONLY The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs). Problem solving is carried out by reference to lean techniques (e.g., problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Key responsibilities: Administration Preparing papers and/or digital files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date. Assisting court users, supporting listing and rota management, checking files. Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive. To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects. To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles. Processing casework Including standard documentation and information, court orders, claims, fines and fees Resulting courts accurately, interpreting accurately the information needed on a court file To work to workload targets in terms of throughput and accuracy. Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may have to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed Undertaking calculations Produce basic statistical analysis reports and where needed, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate effectively and work with all court staff, Judiciary and internal and external stakeholders. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Essential Skills & Criteria: Strong customer focus and service skills Experience of working in an administrative role in a customer focussed environment Proficient with IT and Microsoft Software packages Excellent communication and organisational skills Customer Service and Administrative skills Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award s

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