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community housing manager housing officer part time
Sanctuary Personnel
Foster Carer - Housing Officer
Sanctuary Personnel Flint, Clwyd
Could this be your most rewarding role yet? Become a Lleol (local) Foster Carer with Flintshire County Council Annual Fee: £50,000 + up to £13,453.96 in Weekly Allowances Plus, additional payments for holidays, birthdays & Christmas You ve built a career supporting others But have you ever thought about doing it from your own home and truly changing a life forever? We re looking for people with passion, patience, and experience to take the next step not just into another job, but into a whole new way of making a difference. This is fostering but not as you know it. This is Lleol Fostering. Lleol means local in Welsh and with fostering maintaining locality is hugely important. There are children and young people in and around the Flintshire area who need something more than just a traditional fostering placement. They need time, patience, expertise - and above all - someone who will believe in them and fight their corner. We are looking for extraordinary people to join us as Lleol Foster Carers including those who have worked as Housing Officers, helping individuals and families through difficult times, safeguarding vulnerable people, and coordinating support to help them thrive. If you ve supported others through crisis, transition, or instability, you could make an incredible difference in a child s life by offering them a stable, caring home. What makes Lleol Foster Carers different? This is a specialist fostering role - supporting young people who are leaving high-support settings like residential care and helping them to transition to family life as smoothly as possible. We take a therapeutic approach to professional parenting, giving you every opportunity to develop your skills through full training, exceptional support, and a team walking alongside you every step of the way. What You ll Receive as a Lleol Foster Carer: £50,000 Annual Fee recognising your dedicated time, skill & commitment Up to £258.79 Weekly Fostering Allowance (over £13,453 annually) Additional Allowances for Birthdays, Holidays & Christmas Access to a linked Lleol Support Foster Carer - for practical help and respite 50% discount on your Council Tax payments Therapeutic Training & Qualifications Membership to The Fostering Network Access to the Mockingbird Support Model Blue Light Card membership access to more than 15,000 discounts nationwide Reward & Recognition via the CareFriends App Regular Wellbeing events & Peer Support groups Could You Be a Lleol Foster Carer? We re looking for individuals or couples who: Have professional or personal experience in supporting children & young people Can provide a nurturing, therapeutic home environment Have at least one spare bedroom that can be dedicated to fostering Hold a full driving licence Are able to offer their full-time commitment to this role Can work as part of a professional team, attend meetings, and engage in training Are resilient, reflective, and ready to parent in a new and guided way Are open to registering as self-employed Ideally , you won t have other children under 16 living in your home (though exceptions may apply dependent on individual fostering experience). This Could Be the Career Change You Never Knew You Were Ready For. If you ve worked as a: • Housing Officer or Housing Support Worker • Tenancy Sustainment or Homelessness Prevention Officer • Floating Support Worker or Case Manager • Community Support Worker then your ability to support people through complex and emotional situations could make you an outstanding foster carer. Interested in finding out more about becoming a Lleol Foster Carer in Flintshire? This is a unique opportunity to do what you do best but in a role where you can give children what no setting ever can: family, belonging, and the stability of a loving home.
Dec 09, 2025
Full time
Could this be your most rewarding role yet? Become a Lleol (local) Foster Carer with Flintshire County Council Annual Fee: £50,000 + up to £13,453.96 in Weekly Allowances Plus, additional payments for holidays, birthdays & Christmas You ve built a career supporting others But have you ever thought about doing it from your own home and truly changing a life forever? We re looking for people with passion, patience, and experience to take the next step not just into another job, but into a whole new way of making a difference. This is fostering but not as you know it. This is Lleol Fostering. Lleol means local in Welsh and with fostering maintaining locality is hugely important. There are children and young people in and around the Flintshire area who need something more than just a traditional fostering placement. They need time, patience, expertise - and above all - someone who will believe in them and fight their corner. We are looking for extraordinary people to join us as Lleol Foster Carers including those who have worked as Housing Officers, helping individuals and families through difficult times, safeguarding vulnerable people, and coordinating support to help them thrive. If you ve supported others through crisis, transition, or instability, you could make an incredible difference in a child s life by offering them a stable, caring home. What makes Lleol Foster Carers different? This is a specialist fostering role - supporting young people who are leaving high-support settings like residential care and helping them to transition to family life as smoothly as possible. We take a therapeutic approach to professional parenting, giving you every opportunity to develop your skills through full training, exceptional support, and a team walking alongside you every step of the way. What You ll Receive as a Lleol Foster Carer: £50,000 Annual Fee recognising your dedicated time, skill & commitment Up to £258.79 Weekly Fostering Allowance (over £13,453 annually) Additional Allowances for Birthdays, Holidays & Christmas Access to a linked Lleol Support Foster Carer - for practical help and respite 50% discount on your Council Tax payments Therapeutic Training & Qualifications Membership to The Fostering Network Access to the Mockingbird Support Model Blue Light Card membership access to more than 15,000 discounts nationwide Reward & Recognition via the CareFriends App Regular Wellbeing events & Peer Support groups Could You Be a Lleol Foster Carer? We re looking for individuals or couples who: Have professional or personal experience in supporting children & young people Can provide a nurturing, therapeutic home environment Have at least one spare bedroom that can be dedicated to fostering Hold a full driving licence Are able to offer their full-time commitment to this role Can work as part of a professional team, attend meetings, and engage in training Are resilient, reflective, and ready to parent in a new and guided way Are open to registering as self-employed Ideally , you won t have other children under 16 living in your home (though exceptions may apply dependent on individual fostering experience). This Could Be the Career Change You Never Knew You Were Ready For. If you ve worked as a: • Housing Officer or Housing Support Worker • Tenancy Sustainment or Homelessness Prevention Officer • Floating Support Worker or Case Manager • Community Support Worker then your ability to support people through complex and emotional situations could make you an outstanding foster carer. Interested in finding out more about becoming a Lleol Foster Carer in Flintshire? This is a unique opportunity to do what you do best but in a role where you can give children what no setting ever can: family, belonging, and the stability of a loving home.
BOW ARTS TRUST
Head of Live and Work Space
BOW ARTS TRUST Tower Hamlets, London
Head of Live and Work Space Hours: 35 hours (full-time), Mon to Fri 9am-5pm Location: On-site, Bow Arts office Salary: £40,000 Benefits: 25 days holiday entitlement, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials. Duration: Permanent Responsible to: The CEO Responsible for: Live & Work Space Team Leader, 4 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About Bow Arts: Bow Arts stands as London's foremost provider of services for artists, offering some of the capital's most affordable work and living spaces to early-career creative professionals across 15 sites and spanning 7 London boroughs. We currently focus activity around three main 'Hubs': Bow Road in Tower Hamlets, Royal Albert Wharf (RAW) in Newham and the Lakeside Centre in Abbey Wood, Thamesmead. Our largest studio project is based in Camden and supports 245 artists in converted ex council residential spaces adjacent to the HS2 Site. Our Learning services partner with approximately 90 schools annually, enhancing social mobility, attainment, and access for over 10,000 young people every year. We offer training programs for artists and teachers, and we generate hundreds of professionally paid work opportunities for artists in schools each year. Our Arts and Events services manage our gallery, the Nunnery, which serves as a dynamic hub, supporting thousands of early-career artists through profiled prizes, open calls, residencies, and Creative Professional Development programs. Our Partnerships and Places team manages Bow Arts' hub sites, supporting local residents and tenants, working with our partners to initiate exciting opportunities across London to both access and produce art. Established 30 years ago, we pioneered an innovative charitable social enterprise model dedicated to growth, affordability, and accessibility in the arts. Today the Trust has grown into one of the countries most respected and unique service providers for the arts that invests 100% of its surplus back into the creative services it provides. We remain steadfast in our commitment to London's local communities and we are passionate and dedicated to nurturing the success of our artists while partnering with some of London's largest businesses. We believe that affordability remains the best access into the arts. Bow Arts is organised into five key departments: Live & Work Space - managing studios and residential spaces. Learning - offering training and employment opportunities for artists in schools. Arts & Events - growing audiences and supporting emerging talent. Partnerships & Places - developing partnerships across London. Core Services - finance, governance, HR, systems and marketing. Our organisation is a fast-paced, friendly environment built on innovation, transparency, and openness, which has become the foundation of our reputation. Role Overview: The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), a team leader, four studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Senior Team: Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting: Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property: Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing: Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other: Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Person Specification: Experience in prioritising busy workloads and meeting deadlines. Knowledge and experience of property and facilities management, with a particular focus on workspaces. Knowledge and experience of property refurbishment, tender processes and managing contractors. Knowledge and understanding of current Health and Safety Legislation, with particular regard to those factors applying to managed workspaces. Experience of line-managing a range of staff. Experience of developing and managing budgets. Experience of liaising with a range of organisations and individuals at many levels, including local authorities, developers, planners, funders. Ability to communicate clearly and effectively. IT literate. Motivated and organised.
Dec 09, 2025
Full time
Head of Live and Work Space Hours: 35 hours (full-time), Mon to Fri 9am-5pm Location: On-site, Bow Arts office Salary: £40,000 Benefits: 25 days holiday entitlement, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials. Duration: Permanent Responsible to: The CEO Responsible for: Live & Work Space Team Leader, 4 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About Bow Arts: Bow Arts stands as London's foremost provider of services for artists, offering some of the capital's most affordable work and living spaces to early-career creative professionals across 15 sites and spanning 7 London boroughs. We currently focus activity around three main 'Hubs': Bow Road in Tower Hamlets, Royal Albert Wharf (RAW) in Newham and the Lakeside Centre in Abbey Wood, Thamesmead. Our largest studio project is based in Camden and supports 245 artists in converted ex council residential spaces adjacent to the HS2 Site. Our Learning services partner with approximately 90 schools annually, enhancing social mobility, attainment, and access for over 10,000 young people every year. We offer training programs for artists and teachers, and we generate hundreds of professionally paid work opportunities for artists in schools each year. Our Arts and Events services manage our gallery, the Nunnery, which serves as a dynamic hub, supporting thousands of early-career artists through profiled prizes, open calls, residencies, and Creative Professional Development programs. Our Partnerships and Places team manages Bow Arts' hub sites, supporting local residents and tenants, working with our partners to initiate exciting opportunities across London to both access and produce art. Established 30 years ago, we pioneered an innovative charitable social enterprise model dedicated to growth, affordability, and accessibility in the arts. Today the Trust has grown into one of the countries most respected and unique service providers for the arts that invests 100% of its surplus back into the creative services it provides. We remain steadfast in our commitment to London's local communities and we are passionate and dedicated to nurturing the success of our artists while partnering with some of London's largest businesses. We believe that affordability remains the best access into the arts. Bow Arts is organised into five key departments: Live & Work Space - managing studios and residential spaces. Learning - offering training and employment opportunities for artists in schools. Arts & Events - growing audiences and supporting emerging talent. Partnerships & Places - developing partnerships across London. Core Services - finance, governance, HR, systems and marketing. Our organisation is a fast-paced, friendly environment built on innovation, transparency, and openness, which has become the foundation of our reputation. Role Overview: The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), a team leader, four studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Senior Team: Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting: Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property: Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing: Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other: Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Person Specification: Experience in prioritising busy workloads and meeting deadlines. Knowledge and experience of property and facilities management, with a particular focus on workspaces. Knowledge and experience of property refurbishment, tender processes and managing contractors. Knowledge and understanding of current Health and Safety Legislation, with particular regard to those factors applying to managed workspaces. Experience of line-managing a range of staff. Experience of developing and managing budgets. Experience of liaising with a range of organisations and individuals at many levels, including local authorities, developers, planners, funders. Ability to communicate clearly and effectively. IT literate. Motivated and organised.
EasyWebRecruitment.com
Specialist Housing Partner (Independent Living Housing Officer)
EasyWebRecruitment.com Nottingham, Nottinghamshire
A place to create moments that matter Location : Woodston Walk, Nottingham with flexibility to cover other schemes as required. 100% onsite. Salary : £29,580 per annum, pro rata Permanent , part time, 16 hours per week, can be worked over 4 or 5 days between 9am to 5pm, Monday - Friday . Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life s changes, to resolving challenges with empathy and professionalism, you ll be a trusted presence and a force for good. What You ll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work closely with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won t just be managing housing - you ll be creating safe, supportive environments where people can thrive. Every day, you ll make a meaningful impact in someone s life. About you • Experience delivering housing management services within a specialist or generic housing context. • CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience • Strong understanding of anti-social behaviour management and rental income collection processes. • Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. • Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. • Knowledge of safeguarding practices within a housing context. • Regular business travel will be necessary to other Accent sites and off-site meetings as required Successful candidates will under go a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
Dec 09, 2025
Full time
A place to create moments that matter Location : Woodston Walk, Nottingham with flexibility to cover other schemes as required. 100% onsite. Salary : £29,580 per annum, pro rata Permanent , part time, 16 hours per week, can be worked over 4 or 5 days between 9am to 5pm, Monday - Friday . Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life s changes, to resolving challenges with empathy and professionalism, you ll be a trusted presence and a force for good. What You ll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work closely with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won t just be managing housing - you ll be creating safe, supportive environments where people can thrive. Every day, you ll make a meaningful impact in someone s life. About you • Experience delivering housing management services within a specialist or generic housing context. • CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience • Strong understanding of anti-social behaviour management and rental income collection processes. • Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. • Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. • Knowledge of safeguarding practices within a housing context. • Regular business travel will be necessary to other Accent sites and off-site meetings as required Successful candidates will under go a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
Goodman Masson
Interim Operations Manager
Goodman Masson Plymouth, Devon
Job Title: Operations Manager Neighbourhood Services Reporting to: Head of Neighbourhood Services Direct Reports: Housing Officers, Assistant Housing Officers, Housing Administrators, Tenancy Sustainment Officers Location: Hybrid (UK-based) Contract Type: Permanent Hours: Full-time (flexibility required, including occasional evening/weekend work) About the Organisation We are a large social housing provider managing a diverse portfolio of general-needs homes across multiple communities. Our mission is to provide safe, secure, and affordable homes while building sustainable, thriving neighbourhoods. We are data-led, resident-focused, and committed to continuous improvement and partnership working. Role Purpose As Operations Manager Neighbourhood Services, you will lead the day-to-day delivery of tenancy and neighbourhood management services across designated geographical patches. You will manage and develop a multi-disciplinary team, using performance data and resident insight to drive service improvements, enhance resident satisfaction, and create safe, cohesive communities. Working closely with the Head of Neighbourhood Services and a range of internal and external stakeholders, you will play a key role in shaping and delivering the strategic plan for neighbourhood services, with safeguarding, compliance, and resident-centred outcomes at the core. Key Responsibilities Service Delivery & Team Leadership Lead, coach, and performance-manage a team of housing professionals to deliver a visible, consistent, and high-quality housing management service. Ensure effective tenancy management, estate inspections, enforcement action, and resolution of anti-social behaviour in line with organisational standards and regulatory requirements. Build strong partnerships with local authorities, police, support agencies, and community organisations to keep neighbourhoods safe and support vulnerable residents. Prepare performance reports and contribute to governance/board-level reporting as required. Data-Driven Performance & Continuous Improvement Use data, trend analysis, and resident insight to monitor performance, identify risks early, and implement improvement plans. Embed a culture of evidence-based decision-making across the team. Support the development and delivery of service transformation and digital innovation projects. Customer Focus & Tenancy Sustainment Ensure services are inclusive, accessible, and responsive to diverse resident needs. Proactively identify residents at risk of tenancy failure and coordinate early intervention with internal and external support services to prevent homelessness. Lead or support the development and annual review of tenancy management policies and processes. Oversee the resolution of complex complaints, ensuring learning is embedded into service improvements. Neighbourhood & Estate Management Implement a robust estate inspection framework to maintain clean, safe, and well-maintained neighbourhoods. Promote community cohesion through resident engagement initiatives, events, and partnership projects. Identify opportunities to leverage social value and external funding for community-benefit projects. Compliance & Risk Ensure full compliance with relevant housing legislation, regulatory consumer standards, data protection, and health & safety requirements. Identify and manage safeguarding risks, escalating appropriately and working with specialist agencies. Maintain operational risk registers and contribute to business-continuity planning. Budget & Resource Management Manage delegated operational budgets, delivering value for money and aligning spend with strategic priorities. Corporate & Collaborative Working Actively contribute to organisation-wide objectives as part of the wider management team. Break down silos, share best practice, and foster a one-team culture. Leadership Expectations Inspire and motivate teams to deliver excellence, providing clarity, support, and constructive challenge. Champion equality, diversity, inclusion, and belonging in all areas of work. Role-model resilience, accountability, and a solutions-focused approach. Coach and develop team members, building capability and future leadership talent.
Dec 08, 2025
Contractor
Job Title: Operations Manager Neighbourhood Services Reporting to: Head of Neighbourhood Services Direct Reports: Housing Officers, Assistant Housing Officers, Housing Administrators, Tenancy Sustainment Officers Location: Hybrid (UK-based) Contract Type: Permanent Hours: Full-time (flexibility required, including occasional evening/weekend work) About the Organisation We are a large social housing provider managing a diverse portfolio of general-needs homes across multiple communities. Our mission is to provide safe, secure, and affordable homes while building sustainable, thriving neighbourhoods. We are data-led, resident-focused, and committed to continuous improvement and partnership working. Role Purpose As Operations Manager Neighbourhood Services, you will lead the day-to-day delivery of tenancy and neighbourhood management services across designated geographical patches. You will manage and develop a multi-disciplinary team, using performance data and resident insight to drive service improvements, enhance resident satisfaction, and create safe, cohesive communities. Working closely with the Head of Neighbourhood Services and a range of internal and external stakeholders, you will play a key role in shaping and delivering the strategic plan for neighbourhood services, with safeguarding, compliance, and resident-centred outcomes at the core. Key Responsibilities Service Delivery & Team Leadership Lead, coach, and performance-manage a team of housing professionals to deliver a visible, consistent, and high-quality housing management service. Ensure effective tenancy management, estate inspections, enforcement action, and resolution of anti-social behaviour in line with organisational standards and regulatory requirements. Build strong partnerships with local authorities, police, support agencies, and community organisations to keep neighbourhoods safe and support vulnerable residents. Prepare performance reports and contribute to governance/board-level reporting as required. Data-Driven Performance & Continuous Improvement Use data, trend analysis, and resident insight to monitor performance, identify risks early, and implement improvement plans. Embed a culture of evidence-based decision-making across the team. Support the development and delivery of service transformation and digital innovation projects. Customer Focus & Tenancy Sustainment Ensure services are inclusive, accessible, and responsive to diverse resident needs. Proactively identify residents at risk of tenancy failure and coordinate early intervention with internal and external support services to prevent homelessness. Lead or support the development and annual review of tenancy management policies and processes. Oversee the resolution of complex complaints, ensuring learning is embedded into service improvements. Neighbourhood & Estate Management Implement a robust estate inspection framework to maintain clean, safe, and well-maintained neighbourhoods. Promote community cohesion through resident engagement initiatives, events, and partnership projects. Identify opportunities to leverage social value and external funding for community-benefit projects. Compliance & Risk Ensure full compliance with relevant housing legislation, regulatory consumer standards, data protection, and health & safety requirements. Identify and manage safeguarding risks, escalating appropriately and working with specialist agencies. Maintain operational risk registers and contribute to business-continuity planning. Budget & Resource Management Manage delegated operational budgets, delivering value for money and aligning spend with strategic priorities. Corporate & Collaborative Working Actively contribute to organisation-wide objectives as part of the wider management team. Break down silos, share best practice, and foster a one-team culture. Leadership Expectations Inspire and motivate teams to deliver excellence, providing clarity, support, and constructive challenge. Champion equality, diversity, inclusion, and belonging in all areas of work. Role-model resilience, accountability, and a solutions-focused approach. Coach and develop team members, building capability and future leadership talent.
Michael Page
Housing & Tenancy Management Lead - JRHT
Michael Page City, York
The Service Lead will oversee tenancy management within organisation, ensuring high-quality housing services are delivered. This permanent role is based in York and is an excellent opportunity to lead and manage housing services effectively. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. Their values make them unique as an organisation. They show what they care about, help them make decisions and show how to behave. Built on trust Show they care Make a difference Description Operational Leadership: To work collaboratively with other service leads to ensure that services delivered to residents are high quality and meet their needs. Overseeing the management of all housing related policies, in line with local agreements, legislation and current regulations. Overseeing the delivery of management and enforcement of tenancy and lease agreements, ensuring that colleagues provide a balance between support and management of conditions. Oversee and manage housing duties, including tenancy sustainment and enforcement, transfers and mutual exchanges to maximise the effective use of JRHT's housing stock. To oversee the production of weekly, monthly and quarterly statistical information to ensure that objectives, KPI's and strategic objectives are being met. Carry out regular one to one meeting with colleagues to ensure that the correct level of support and training is available to help all colleagues meet their objectives. Resident Engagement: Review and evaluate to ensure that JRHT is providing information and advice to residents on housing matters, including rights and responsibilities, Section 20 notifications, services charge meetings. Creating processes that gives assurance that resident queries and concerns are being handled correctly and within current policy timescales, this includes complaints, the delivery and embedding of learning from complaints across the team. Ensuring that there are processes in place to identify individual resident's needs, ensuring that promotion of accessible services and support is available for all colleagues. Property Management: Conducting regular property inspections to identify any concerns with the property, the occupants, the condition of the living environment and any support concerns, such as poor cleaning of the property, hoarding, inability to maintain the property. Where appropriate to ensure that communal areas meet the required safety standards. Liaising with colleagues where access issues are identified, helping to gain access to properties where compliance checks are required. Monitoring property condition and initiating necessary support and help for residents where concerns are raised. Ensure audits are completed, where appropriate, to ensure that the team are identifying the correct concerns when completing walkabouts in their areas, including untidy gardens, fly tipping, etc. Team Leadership: Leading and supervising a team of Housing Officers, Leasehold Management Officer and Allocation Officer in different locations, delegating tasks, and providing ongoing coaching, support and performance management. Setting annual performance targets and objectives aligned to the delivery of the strategic objectives, ensuring effective monitoring and performance reporting is in place to ensure efficient and effective tenancy and lease management practices. Identifying training needs for the team and facilitating ongoing development opportunities. Policy and Compliance: Ensuring that knowledge and experience is kept up to date with new housing legislation and regulation, best practices across the sector and ensuring that briefing notes from key Government agencies are considered to ensure continuous improvement of the services. Ensuring that all policies and procedures are reviewed and kept up to date within their normal review timescales. Profile A successful Housing Manager should have: CIH Level 2 or 3 or willingness to work towards. Strong knowledge, experience and understanding of social housing legislation, tenancy and lease agreements, and relevant regulations. Excellent communication and interpersonal skills to effectively manage resident and colleague relationships and address complex issues. Proven experience in managing a portfolio of properties covering different tenures and resolving tenant concerns. Ability to work independently and as part of a team, prioritising tasks and meeting deadlines both individually and leading the team. Strong problem-solving skills and ability to make informed decisions in challenging situations. Proficiency in data analysis and reporting tools, ensuring that gaps are identified and action plans are put in place to ensure compliance. Extensive knowledge, experience and understanding of all aspects of tenancy and lease sustainment, management and enforcement methods, including court processes. Experience of working with applicants and residents to ensure the best use of JRHT's stock and ensuring that we house those in greatest need. Overview and understanding of Tenant Satisfaction Measures and Consumer Standards and the requirements within them. Job Offer Competitive salary of 45,000 per annum. Opportunities to make a meaningful impact on housing services. Supportive organisational culture focused on community well-being. Potential for professional growth and development. If you are passionate about all of the above we encourage you to apply for this rewarding role with Joseph Rowntree Housing Trust.
Dec 08, 2025
Full time
The Service Lead will oversee tenancy management within organisation, ensuring high-quality housing services are delivered. This permanent role is based in York and is an excellent opportunity to lead and manage housing services effectively. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. Their values make them unique as an organisation. They show what they care about, help them make decisions and show how to behave. Built on trust Show they care Make a difference Description Operational Leadership: To work collaboratively with other service leads to ensure that services delivered to residents are high quality and meet their needs. Overseeing the management of all housing related policies, in line with local agreements, legislation and current regulations. Overseeing the delivery of management and enforcement of tenancy and lease agreements, ensuring that colleagues provide a balance between support and management of conditions. Oversee and manage housing duties, including tenancy sustainment and enforcement, transfers and mutual exchanges to maximise the effective use of JRHT's housing stock. To oversee the production of weekly, monthly and quarterly statistical information to ensure that objectives, KPI's and strategic objectives are being met. Carry out regular one to one meeting with colleagues to ensure that the correct level of support and training is available to help all colleagues meet their objectives. Resident Engagement: Review and evaluate to ensure that JRHT is providing information and advice to residents on housing matters, including rights and responsibilities, Section 20 notifications, services charge meetings. Creating processes that gives assurance that resident queries and concerns are being handled correctly and within current policy timescales, this includes complaints, the delivery and embedding of learning from complaints across the team. Ensuring that there are processes in place to identify individual resident's needs, ensuring that promotion of accessible services and support is available for all colleagues. Property Management: Conducting regular property inspections to identify any concerns with the property, the occupants, the condition of the living environment and any support concerns, such as poor cleaning of the property, hoarding, inability to maintain the property. Where appropriate to ensure that communal areas meet the required safety standards. Liaising with colleagues where access issues are identified, helping to gain access to properties where compliance checks are required. Monitoring property condition and initiating necessary support and help for residents where concerns are raised. Ensure audits are completed, where appropriate, to ensure that the team are identifying the correct concerns when completing walkabouts in their areas, including untidy gardens, fly tipping, etc. Team Leadership: Leading and supervising a team of Housing Officers, Leasehold Management Officer and Allocation Officer in different locations, delegating tasks, and providing ongoing coaching, support and performance management. Setting annual performance targets and objectives aligned to the delivery of the strategic objectives, ensuring effective monitoring and performance reporting is in place to ensure efficient and effective tenancy and lease management practices. Identifying training needs for the team and facilitating ongoing development opportunities. Policy and Compliance: Ensuring that knowledge and experience is kept up to date with new housing legislation and regulation, best practices across the sector and ensuring that briefing notes from key Government agencies are considered to ensure continuous improvement of the services. Ensuring that all policies and procedures are reviewed and kept up to date within their normal review timescales. Profile A successful Housing Manager should have: CIH Level 2 or 3 or willingness to work towards. Strong knowledge, experience and understanding of social housing legislation, tenancy and lease agreements, and relevant regulations. Excellent communication and interpersonal skills to effectively manage resident and colleague relationships and address complex issues. Proven experience in managing a portfolio of properties covering different tenures and resolving tenant concerns. Ability to work independently and as part of a team, prioritising tasks and meeting deadlines both individually and leading the team. Strong problem-solving skills and ability to make informed decisions in challenging situations. Proficiency in data analysis and reporting tools, ensuring that gaps are identified and action plans are put in place to ensure compliance. Extensive knowledge, experience and understanding of all aspects of tenancy and lease sustainment, management and enforcement methods, including court processes. Experience of working with applicants and residents to ensure the best use of JRHT's stock and ensuring that we house those in greatest need. Overview and understanding of Tenant Satisfaction Measures and Consumer Standards and the requirements within them. Job Offer Competitive salary of 45,000 per annum. Opportunities to make a meaningful impact on housing services. Supportive organisational culture focused on community well-being. Potential for professional growth and development. If you are passionate about all of the above we encourage you to apply for this rewarding role with Joseph Rowntree Housing Trust.
Harris Hill Executive Search
New Business, Partnerships and Innovation Manager
Harris Hill Executive Search
Harris Hill is proud to be partnering with the Community Land Trust Network to recruit a New Business, Partnerships and Innovation Manager - an exciting opportunity to join a highly respected national charity championing land justice, community ownership and social equity. About the Role Accountable to: Chief Executive Officer Salary: £45,200-£55,200 (depending on skills and experience) Contract: 12-month fixed-term contract, with potential to become permanent Working Hours: 3 days / 21 hours per week (with reduced duties), or 4 days / 28 hours per week Working pattern negotiable Location: Remote/home-based This newly created role will play a pivotal part in expanding the charity's income and influence. You will: Lead on new business development, nurturing existing supporters and securing new partnerships with developers, housing associations, local authorities, funders and other stakeholders. Shape and grow their consultancy and service offer, helping reduce reliance on grant funding. Support the roll-out of their Growth Lab, working with practitioners and community groups to develop innovative models, products and services for Community Land Trusts. Capture insights, impact and learning to strengthen the case for scaling these innovations. Work closely with the CEO on funding proposals, partnership development and strategic initiatives. This role offers variety, influence and the chance to help shape a major area of the charity's future work. The team operates fully remotely, with a warm, collaborative culture and a strong focus on wellbeing. About You They are looking for someone who: Has experience in partnerships, business development, philanthropy or account management - and enjoys turning opportunities into long-term relationships. Communicates with clarity, confidence and professionalism across sectors including business, charity, local government and community groups. Is entrepreneurial, proactive and excited by innovation and co-creation. Shares a commitment to social justice, equity and community-led change. Key Dates Closing date: Monday 5th January 2026 Interviews: Week commencing 12th January 2026 How to Apply Please email Hannah at to request the full job pack, or you can download it directly from this advert. If you'd like to learn more about the role, you're welcome to book a call with Hannah. Alternatively, you can simply send your CV and supporting statement which must follow the structure outlined in the job pack before the closing date, and Hannah will get in touch. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Dec 05, 2025
Full time
Harris Hill is proud to be partnering with the Community Land Trust Network to recruit a New Business, Partnerships and Innovation Manager - an exciting opportunity to join a highly respected national charity championing land justice, community ownership and social equity. About the Role Accountable to: Chief Executive Officer Salary: £45,200-£55,200 (depending on skills and experience) Contract: 12-month fixed-term contract, with potential to become permanent Working Hours: 3 days / 21 hours per week (with reduced duties), or 4 days / 28 hours per week Working pattern negotiable Location: Remote/home-based This newly created role will play a pivotal part in expanding the charity's income and influence. You will: Lead on new business development, nurturing existing supporters and securing new partnerships with developers, housing associations, local authorities, funders and other stakeholders. Shape and grow their consultancy and service offer, helping reduce reliance on grant funding. Support the roll-out of their Growth Lab, working with practitioners and community groups to develop innovative models, products and services for Community Land Trusts. Capture insights, impact and learning to strengthen the case for scaling these innovations. Work closely with the CEO on funding proposals, partnership development and strategic initiatives. This role offers variety, influence and the chance to help shape a major area of the charity's future work. The team operates fully remotely, with a warm, collaborative culture and a strong focus on wellbeing. About You They are looking for someone who: Has experience in partnerships, business development, philanthropy or account management - and enjoys turning opportunities into long-term relationships. Communicates with clarity, confidence and professionalism across sectors including business, charity, local government and community groups. Is entrepreneurial, proactive and excited by innovation and co-creation. Shares a commitment to social justice, equity and community-led change. Key Dates Closing date: Monday 5th January 2026 Interviews: Week commencing 12th January 2026 How to Apply Please email Hannah at to request the full job pack, or you can download it directly from this advert. If you'd like to learn more about the role, you're welcome to book a call with Hannah. Alternatively, you can simply send your CV and supporting statement which must follow the structure outlined in the job pack before the closing date, and Hannah will get in touch. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Accent Housing
Specialist Housing Partner (Independent Living Housing Officer)
Accent Housing
A place to create moments that matter Location : Woodston Walk, Nottingham with flexibility to cover other schemes as required. 100% onsite. Salary : £29,580 per annum, pro rata Permanent , part time, 16 hours per week, can be worked over 4 or 5 days between 9am to 5pm, Monday - Friday . Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work closely with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. About you • Experience delivering housing management services within a specialist or generic housing context. • CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience • Strong understanding of anti-social behaviour management and rental income collection processes. • Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. • Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. • Knowledge of safeguarding practices within a housing context. • Regular business travel will be necessary to other Accent sites and off-site meetings as required Successful candidates will under go a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
Dec 05, 2025
Full time
A place to create moments that matter Location : Woodston Walk, Nottingham with flexibility to cover other schemes as required. 100% onsite. Salary : £29,580 per annum, pro rata Permanent , part time, 16 hours per week, can be worked over 4 or 5 days between 9am to 5pm, Monday - Friday . Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work closely with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. About you • Experience delivering housing management services within a specialist or generic housing context. • CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience • Strong understanding of anti-social behaviour management and rental income collection processes. • Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. • Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. • Knowledge of safeguarding practices within a housing context. • Regular business travel will be necessary to other Accent sites and off-site meetings as required Successful candidates will under go a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
Metropolitan Thames Valley
Regional Property Manager
Metropolitan Thames Valley Nottingham, Nottinghamshire
Regional Property Manager £55,580 - £58,505 We are recruiting for a Regional Property Manager to oversee a team of Property Surveyors, and a Partnering Support Officer carrying out the management of Disrepair, Complex Repairs, Insurance Claims, Complaints, Alterations Requests, and other response repairs activity across the MTVH stock in the Midlands and East Anglia. What you'll need to succeed You will manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties. Carefully monitor workstreams, ensure accurate and robust record keeping and provide reports on performance for all KPIs. Strong leadership skills and background in managing a multifaceted repairs team Experience of Contract/Project Management (essential) Experience of working in Social Housing, Building Surveying, or a regulated field History of dealing with customers from different backgrounds, and delivering a positive and transparent service Experience of analysing customer feedback to achieve service improvements Attention to detail and accuracy in reporting Experience of working with external stakeholders Experience of dealing with customers and responding to customer enquiries on the phone and in writing Budget management adhering to budget set and managing expectations Strong Leadership skills and the ability to manage a varied and demanding workforce A self-starter who isnt afraid of challenge Must have car and business insurance. Desirable Housing Experience or working in a related field To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Checks will be carried out every three years. Please note :- we do not currently offer visa sponsorship. Whats in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional Beliefs day once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively Serving people better every day to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and others wellbeing. We provide a platform of Network groups for employees to share views, tell us what were doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment. For a full breakdown of company benefits, please see the attached Benefits Digital Booklet: JBRP1_UKTJ
Dec 04, 2025
Full time
Regional Property Manager £55,580 - £58,505 We are recruiting for a Regional Property Manager to oversee a team of Property Surveyors, and a Partnering Support Officer carrying out the management of Disrepair, Complex Repairs, Insurance Claims, Complaints, Alterations Requests, and other response repairs activity across the MTVH stock in the Midlands and East Anglia. What you'll need to succeed You will manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties. Carefully monitor workstreams, ensure accurate and robust record keeping and provide reports on performance for all KPIs. Strong leadership skills and background in managing a multifaceted repairs team Experience of Contract/Project Management (essential) Experience of working in Social Housing, Building Surveying, or a regulated field History of dealing with customers from different backgrounds, and delivering a positive and transparent service Experience of analysing customer feedback to achieve service improvements Attention to detail and accuracy in reporting Experience of working with external stakeholders Experience of dealing with customers and responding to customer enquiries on the phone and in writing Budget management adhering to budget set and managing expectations Strong Leadership skills and the ability to manage a varied and demanding workforce A self-starter who isnt afraid of challenge Must have car and business insurance. Desirable Housing Experience or working in a related field To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Checks will be carried out every three years. Please note :- we do not currently offer visa sponsorship. Whats in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional Beliefs day once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively Serving people better every day to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and others wellbeing. We provide a platform of Network groups for employees to share views, tell us what were doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment. For a full breakdown of company benefits, please see the attached Benefits Digital Booklet: JBRP1_UKTJ
Adecco
Senior Finance Manager (Temporary)
Adecco Clacton-on-sea, Essex
Join our clients as a Senior Finance Manager! Are you a dynamic finance professional looking to make a significant impact? We are seeking a talented Senior Finance Manager for a temporary position with an organisation dedicated to delivering exceptional services to its community. This is an exciting opportunity to contribute to strategic and transformational projects while ensuring financial compliance and excellence. Location: Clacton on Sea Contract Type: Temporary (3 months) Pay Rate: 36.87ph + Holiday, Pension and Adecco Benefits Hours: Full-Time, 37 Hours per Week Start Date: Immediate About the Role: As a Senior Finance Manager, you will play a vital role in ensuring compliance with statutory and legislative requirements while delivering a range of accountancy and finance-related functions. Your responsibilities will include: Budget Management: Oversee budget preparation and monitoring processes, ensuring accuracy and alignment with organisational goals. Financial Reporting: Contribute to the production of the Statement of Accounts, ensuring transparency and accountability. Advisory Support: Provide expert advice and support to officers at all levels, including Members, fostering informed decision-making. Collaboration: Work alongside our Project Delivery team on exciting initiatives in regeneration, housing, economic development, and cultural projects. About You: We are looking for a qualified CCAB Accountant (or currently studying towards it, preferably CIPFA) who possesses: Public Sector Knowledge: A solid understanding of public sector finance practises. Analytical Skills: Strong analytical capabilities to navigate complex financial data. Communication Skills: Excellent communication skills to effectively liaise with various stakeholders. Technical Proficiency: Proficiency in Microsoft Office applications, essential for efficient reporting and analysis. Leadership Experience: A proven track record of leading projects and supervising team members. You will thrive in a fast-paced environment, demonstrating professionalism, confidentiality, and the ability to work under pressure. Your organisational skills and attention to detail will help you manage multiple workstreams effectively. Why Join Us? Impactful Work: Contribute to meaningful projects that shape the community and enhance local services. Collaborative Environment: Be part of a multidisciplinary team that values teamwork and innovation. Professional Growth: Gain experience in a dynamic role with opportunities for learning and development. If you're ready to take on a challenging yet rewarding role as a Senior Finance Manager, we want to hear from you! Apply now and bring your expertise to our vibrant team. Together, let's make a difference! Note: This position is temporary and requires immediate availability. Only candidates who meet the qualifications will be contacted. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dec 04, 2025
Seasonal
Join our clients as a Senior Finance Manager! Are you a dynamic finance professional looking to make a significant impact? We are seeking a talented Senior Finance Manager for a temporary position with an organisation dedicated to delivering exceptional services to its community. This is an exciting opportunity to contribute to strategic and transformational projects while ensuring financial compliance and excellence. Location: Clacton on Sea Contract Type: Temporary (3 months) Pay Rate: 36.87ph + Holiday, Pension and Adecco Benefits Hours: Full-Time, 37 Hours per Week Start Date: Immediate About the Role: As a Senior Finance Manager, you will play a vital role in ensuring compliance with statutory and legislative requirements while delivering a range of accountancy and finance-related functions. Your responsibilities will include: Budget Management: Oversee budget preparation and monitoring processes, ensuring accuracy and alignment with organisational goals. Financial Reporting: Contribute to the production of the Statement of Accounts, ensuring transparency and accountability. Advisory Support: Provide expert advice and support to officers at all levels, including Members, fostering informed decision-making. Collaboration: Work alongside our Project Delivery team on exciting initiatives in regeneration, housing, economic development, and cultural projects. About You: We are looking for a qualified CCAB Accountant (or currently studying towards it, preferably CIPFA) who possesses: Public Sector Knowledge: A solid understanding of public sector finance practises. Analytical Skills: Strong analytical capabilities to navigate complex financial data. Communication Skills: Excellent communication skills to effectively liaise with various stakeholders. Technical Proficiency: Proficiency in Microsoft Office applications, essential for efficient reporting and analysis. Leadership Experience: A proven track record of leading projects and supervising team members. You will thrive in a fast-paced environment, demonstrating professionalism, confidentiality, and the ability to work under pressure. Your organisational skills and attention to detail will help you manage multiple workstreams effectively. Why Join Us? Impactful Work: Contribute to meaningful projects that shape the community and enhance local services. Collaborative Environment: Be part of a multidisciplinary team that values teamwork and innovation. Professional Growth: Gain experience in a dynamic role with opportunities for learning and development. If you're ready to take on a challenging yet rewarding role as a Senior Finance Manager, we want to hear from you! Apply now and bring your expertise to our vibrant team. Together, let's make a difference! Note: This position is temporary and requires immediate availability. Only candidates who meet the qualifications will be contacted. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Shelter
Housing Rights Worker
Shelter
Hours: Part time 22.5 per week Contract: Fixed term until November 2026 (maternity cover) Salary: £31,600 per annum pro rata for part time Location: Newcastle Closing date: Tuesday 16th December 2025 at 11:30pm Are you compassionate, proactive and collaborative with experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy? If you re looking for an exciting new career opportunity join Shelter as a Housing Rights Worker and you could soon be playing your part in standing up to the housing emergency. About the role Your focus will be to deliver high quality housing advice and advocacy in line with the hub s local community projects, working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation and engage with community groups, local organisations and individuals to understand local housing issues and raise awareness of people s housing rights. You will also work in local community settings and with community groups to deliver advice and rights awareness workshops and make sure that people with lived experience of homelessness have opportunities to share their story, give their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role. About you You are able to listen to, engage and work with individuals and communities and with all stakeholders, including people with lived experience of homelessness. You will have knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge, training will be provided. You will have the ability to carry out casework related interviews, maintain detailed case records, advise and support clients to make informed decisions, as well as a collaborative, flexible and professional approach to your work. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the Team Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager. We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. How to apply Please click Apply for Job on the advert. You are required to submit a CV and a supporting statement with responses to the following points in the About you section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour We prioritise diversity and have an inclusive and open mindset throughout your responses: • Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge • Ability to listen to, engage and work with individuals and communities • Experience of delivering and/or ability to deliver group workshops and presentations Any applications submitted without a supporting statement will not be considered.
Dec 04, 2025
Full time
Hours: Part time 22.5 per week Contract: Fixed term until November 2026 (maternity cover) Salary: £31,600 per annum pro rata for part time Location: Newcastle Closing date: Tuesday 16th December 2025 at 11:30pm Are you compassionate, proactive and collaborative with experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy? If you re looking for an exciting new career opportunity join Shelter as a Housing Rights Worker and you could soon be playing your part in standing up to the housing emergency. About the role Your focus will be to deliver high quality housing advice and advocacy in line with the hub s local community projects, working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation and engage with community groups, local organisations and individuals to understand local housing issues and raise awareness of people s housing rights. You will also work in local community settings and with community groups to deliver advice and rights awareness workshops and make sure that people with lived experience of homelessness have opportunities to share their story, give their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role. About you You are able to listen to, engage and work with individuals and communities and with all stakeholders, including people with lived experience of homelessness. You will have knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge, training will be provided. You will have the ability to carry out casework related interviews, maintain detailed case records, advise and support clients to make informed decisions, as well as a collaborative, flexible and professional approach to your work. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the Team Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager. We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. How to apply Please click Apply for Job on the advert. You are required to submit a CV and a supporting statement with responses to the following points in the About you section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour We prioritise diversity and have an inclusive and open mindset throughout your responses: • Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge • Ability to listen to, engage and work with individuals and communities • Experience of delivering and/or ability to deliver group workshops and presentations Any applications submitted without a supporting statement will not be considered.
Niyaa People Ltd
Senior Financial Officer
Niyaa People Ltd
Our client, a dynamic and rapidly growing housing association, is seeking an experienced Senior Financial Officer to join their team. Offering hybrid working, excellent opportunities for career progression, and a competitive salary, this is an exciting opportunity for a finance professional looking to make a significant impact within a forward-thinking organisation. Key Responsibilities of the Senior Financial Officer: Developing and managing long-term strategies, including budgets and forecasts, to ensure the organisations sustainability. Ensuring accurate reporting and maintaining compliance with housing regulations and industry standards, including overseeing audits and external reporting requirements. Managing cash flow, investments, and coordinating loans to safeguard the association's economic health. Identifying and mitigating risks, particularly in relation to funding, tenant income, and market fluctuations. Building and maintaining relationships with government bodies, lenders, and other key stakeholders. Overseeing the planning of new housing projects, capital investments, and refurbishment initiatives. I'd love to speak to anyone who has: Extensive experience in management within social housing, with a solid understanding of related regulations and challenges. A background in budgeting, forecasting, and reporting, along with managing cash flow effectively. Professional qualifications such as ACA, ACCA, CIMA, or equivalent are highly desirable. Strong leadership, communication, and stakeholder management skills, with the ability to collaborate effectively with senior leaders and external partners. A proactive, strategic thinker capable of managing multiple priorities in a fast-paced environment. This role offers a salary between 45,000 - 65,000, depending on experience This Senior Financial Officer role offers the following benefits: Hybrid working Excellent opportunities for career progression with a growing association Competitive salary This location in East London is highly commutable, offering excellent transport links via the DLR, Jubilee Line, and Elizabeth Line, with easy access to major roads. I would also like to speak to anyone currently working as a Finance Director, Controller, Manager, or Business Partner. This is an exciting opportunity to join a progressive and fast-growing housing association committed to making a real difference in the community. If this Senior Financial Officer roe is for you, then please apply or contact (url removed)
Dec 04, 2025
Full time
Our client, a dynamic and rapidly growing housing association, is seeking an experienced Senior Financial Officer to join their team. Offering hybrid working, excellent opportunities for career progression, and a competitive salary, this is an exciting opportunity for a finance professional looking to make a significant impact within a forward-thinking organisation. Key Responsibilities of the Senior Financial Officer: Developing and managing long-term strategies, including budgets and forecasts, to ensure the organisations sustainability. Ensuring accurate reporting and maintaining compliance with housing regulations and industry standards, including overseeing audits and external reporting requirements. Managing cash flow, investments, and coordinating loans to safeguard the association's economic health. Identifying and mitigating risks, particularly in relation to funding, tenant income, and market fluctuations. Building and maintaining relationships with government bodies, lenders, and other key stakeholders. Overseeing the planning of new housing projects, capital investments, and refurbishment initiatives. I'd love to speak to anyone who has: Extensive experience in management within social housing, with a solid understanding of related regulations and challenges. A background in budgeting, forecasting, and reporting, along with managing cash flow effectively. Professional qualifications such as ACA, ACCA, CIMA, or equivalent are highly desirable. Strong leadership, communication, and stakeholder management skills, with the ability to collaborate effectively with senior leaders and external partners. A proactive, strategic thinker capable of managing multiple priorities in a fast-paced environment. This role offers a salary between 45,000 - 65,000, depending on experience This Senior Financial Officer role offers the following benefits: Hybrid working Excellent opportunities for career progression with a growing association Competitive salary This location in East London is highly commutable, offering excellent transport links via the DLR, Jubilee Line, and Elizabeth Line, with easy access to major roads. I would also like to speak to anyone currently working as a Finance Director, Controller, Manager, or Business Partner. This is an exciting opportunity to join a progressive and fast-growing housing association committed to making a real difference in the community. If this Senior Financial Officer roe is for you, then please apply or contact (url removed)
carrington west
Area Housing Manager
carrington west
Are you an experienced housing professional looking to make a real difference in your local community? An exciting opportunity has arisen for an experienced Area Housing Manager to join a local authority in Surrey. You'll manage a patch of approximately 750 properties across general needs, Independent Retirement Living (IRL), and leasehold stock-delivering comprehensive tenancy, income, and estate management services. Key Responsibilities: Conduct new tenant visits across all tenancy types (introductory, secure, flexible) Manage tenancy changes, successions, terminations, and rent arrears up to £1,500 Process Right to Buy and Mutual Exchange applications from start to finish Prepare legal documents, witness statements, and attend court where necessary Respond to tenancy and leaseholder enquiries and resolve estate issues Carry out estate inspections, propose improvement projects, and monitor communal areas Liaise with Housing Solutions, Tenant Support Officers, and external agencies Lead tenancy sustainment efforts and support safeguarding and domestic abuse referrals Oversee flexible tenancy reviews and possession proceedings as required Ensure timely tenancy sign-ups, agreement processing, and adherence to housing policy Monitor cleaning, maintenance, and health and safety in communal areas Participate in team duty rota and emergency response when needed Maintain a strong customer service focus and handle complaints professionally Requirements: Experience in tenancy, income, or estate management within social housing Good understanding of housing legislation and enforcement processes Confident handling complex caseloads and legal proceedings Full UK driving licence and access to a vehicle (essential) How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Oct 08, 2025
Contractor
Are you an experienced housing professional looking to make a real difference in your local community? An exciting opportunity has arisen for an experienced Area Housing Manager to join a local authority in Surrey. You'll manage a patch of approximately 750 properties across general needs, Independent Retirement Living (IRL), and leasehold stock-delivering comprehensive tenancy, income, and estate management services. Key Responsibilities: Conduct new tenant visits across all tenancy types (introductory, secure, flexible) Manage tenancy changes, successions, terminations, and rent arrears up to £1,500 Process Right to Buy and Mutual Exchange applications from start to finish Prepare legal documents, witness statements, and attend court where necessary Respond to tenancy and leaseholder enquiries and resolve estate issues Carry out estate inspections, propose improvement projects, and monitor communal areas Liaise with Housing Solutions, Tenant Support Officers, and external agencies Lead tenancy sustainment efforts and support safeguarding and domestic abuse referrals Oversee flexible tenancy reviews and possession proceedings as required Ensure timely tenancy sign-ups, agreement processing, and adherence to housing policy Monitor cleaning, maintenance, and health and safety in communal areas Participate in team duty rota and emergency response when needed Maintain a strong customer service focus and handle complaints professionally Requirements: Experience in tenancy, income, or estate management within social housing Good understanding of housing legislation and enforcement processes Confident handling complex caseloads and legal proceedings Full UK driving licence and access to a vehicle (essential) How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Hays Specialist Recruitment Limited
Housing Manager
Hays Specialist Recruitment Limited Glasgow, Lanarkshire
Your new company We are now recruiting for an experienced Housing Manager to join the team at a well-known housing association, covering the Glasgow area. This is aTemporary position, for a minimum term of 3 months. We are offering a competitive daily rate of £221 per day, and this is a full-time position, working 35 hours a week. Your new role As Housing Manager, you will be responsible for overseeing the day-to-day management of our housing stock, ensuring tenants receive outstanding service and support. You'll lead a team of housing officers, manage tenancy issues, and work collaboratively with internal departments and external partners to maintain high standards of housing provision. Lead and support a team of housing officers to deliver responsive and tenant-focused services. Manage tenancy agreements, allocations, rent arrears, and anti-social behaviour cases. Ensure compliance with housing legislation, regulatory standards, and internal policies. Develop and maintain strong relationships with tenants, community groups, and stakeholders. Monitor performance indicators and contribute to service improvement initiatives. Support the delivery of community engagement and tenant participation programmes. What you'll need to succeed Experienced in housing management, ideally within a social housing or local authority setting. Knowledgeable about housing legislation, tenancy law, and regulatory frameworks. A confident leader with excellent communication and problem-solving skills. Passionate about delivering high-quality services and making a positive impact in communities. Proficient in using housing management systems and Microsoft Office. What you'll get in return £221 per day (PAYE) On-site parking Contract 17th November - 27th February What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 06, 2025
Full time
Your new company We are now recruiting for an experienced Housing Manager to join the team at a well-known housing association, covering the Glasgow area. This is aTemporary position, for a minimum term of 3 months. We are offering a competitive daily rate of £221 per day, and this is a full-time position, working 35 hours a week. Your new role As Housing Manager, you will be responsible for overseeing the day-to-day management of our housing stock, ensuring tenants receive outstanding service and support. You'll lead a team of housing officers, manage tenancy issues, and work collaboratively with internal departments and external partners to maintain high standards of housing provision. Lead and support a team of housing officers to deliver responsive and tenant-focused services. Manage tenancy agreements, allocations, rent arrears, and anti-social behaviour cases. Ensure compliance with housing legislation, regulatory standards, and internal policies. Develop and maintain strong relationships with tenants, community groups, and stakeholders. Monitor performance indicators and contribute to service improvement initiatives. Support the delivery of community engagement and tenant participation programmes. What you'll need to succeed Experienced in housing management, ideally within a social housing or local authority setting. Knowledgeable about housing legislation, tenancy law, and regulatory frameworks. A confident leader with excellent communication and problem-solving skills. Passionate about delivering high-quality services and making a positive impact in communities. Proficient in using housing management systems and Microsoft Office. What you'll get in return £221 per day (PAYE) On-site parking Contract 17th November - 27th February What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oscar Underhill Recruitment Solutions Ltd
Support Worker
Oscar Underhill Recruitment Solutions Ltd
Housing Support Worker Homelessness Housing provider in Supported Living Harlow & Loughton £15.21ph PAYE, £19.08ph Umbrella Temp to Perm. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The role is that of a Young People Support Worker. This is a potential temp to perm job. A full-time role, 35 hours per week. Candidate will be supporting young people between the ages of 18 to 21 leaving care, or from breaking down family relationship. Shift pattern: Early 7-3pm, late 12:30- 8:30pm. 1 weekend in 4. Pay rate for this job role is £15.21 per hour on PAYE OR £19.08 Umbrella. Candidate will require a full UK Driver s license and access to a vehicle. Mileage will be paid at 0.45p per mile for any work-related travel. A current Enhanced DBS covering Child and Adult workforce will be required for this job role. Managing Between 1 - 5 properties The Responsibilities: As a Young People Support Worker, your role will be to improve the lives of young people using the service by providing direct housing related support services in conjunction with organisations housing and property management. In your role as a young people Support worker, you ll be working with external agencies with the aim of achieving successful move on and other measurable outcomes. There may also be a requirement to work on your own, within the community or within the service setting. Part of your role as a young people Support worker will be to carry out initial assessment of the potential or actual service user, including any risks, or his/her needs and requirements in respect of the service on offer. An important part of your role will be to maintain contact on a regular basis with service users in accordance with the requirements of the service. Furthermore, you will be required to risk assess and take the necessary actions in respect of any activities with service users including personal safety. Skill Outcomes of this role : This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues. Housing Support Worker Support Worker Ex Offenders Young People Homelessness Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Harlow Loughton Essex Greater London London Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Oct 03, 2025
Full time
Housing Support Worker Homelessness Housing provider in Supported Living Harlow & Loughton £15.21ph PAYE, £19.08ph Umbrella Temp to Perm. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The role is that of a Young People Support Worker. This is a potential temp to perm job. A full-time role, 35 hours per week. Candidate will be supporting young people between the ages of 18 to 21 leaving care, or from breaking down family relationship. Shift pattern: Early 7-3pm, late 12:30- 8:30pm. 1 weekend in 4. Pay rate for this job role is £15.21 per hour on PAYE OR £19.08 Umbrella. Candidate will require a full UK Driver s license and access to a vehicle. Mileage will be paid at 0.45p per mile for any work-related travel. A current Enhanced DBS covering Child and Adult workforce will be required for this job role. Managing Between 1 - 5 properties The Responsibilities: As a Young People Support Worker, your role will be to improve the lives of young people using the service by providing direct housing related support services in conjunction with organisations housing and property management. In your role as a young people Support worker, you ll be working with external agencies with the aim of achieving successful move on and other measurable outcomes. There may also be a requirement to work on your own, within the community or within the service setting. Part of your role as a young people Support worker will be to carry out initial assessment of the potential or actual service user, including any risks, or his/her needs and requirements in respect of the service on offer. An important part of your role will be to maintain contact on a regular basis with service users in accordance with the requirements of the service. Furthermore, you will be required to risk assess and take the necessary actions in respect of any activities with service users including personal safety. Skill Outcomes of this role : This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues. Housing Support Worker Support Worker Ex Offenders Young People Homelessness Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Harlow Loughton Essex Greater London London Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Oscar Underhill Recruitment Solutions Ltd
Support Worker
Oscar Underhill Recruitment Solutions Ltd Kirton, Lincolnshire
Young People Support Worker Housing provider in Supported Living Boston £14.77 PAYE / £19.00 Umbrella Temp to Perm. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The vacancy is that of a Young People Support Worker. This is a potential temp to perm vacancy with 35-40 hours P/W. This post will be shift based Candidate must be flexible to work across the week. Pay rate for this job role is £14.77 per hour on PAYE OR £19.00 Umbrella. Mileage will be paid at 0.45p per mile for any work-related travel, business insurance is needed to claim mileage. Full UK Driver s License and access to a vehicle is preferrable . A current Enhanced DBS covering Child and Adult workforce will be required for this job role. Service User group is or up to 21 if leaving care. Typical example of working pattern is below: Week 1: Monday, Tuesday, Thursday and Friday (08am - 4pm) Week 2: Wednesday, Saturday and Sunday (8am - 4pm) Week 3: Monday, Tuesday, Thursday and Friday (2:15pm - 10:15 pm) Week 4: Wednesday, Saturday and Sunday (2:15 pm - 10:15 pm). The Responsibilities: As a Young People Support Worker, you will provide front line support work 1-2-1 with one or two young people in a home environment. In your job role as a Young People Support worker, you will be supporting young people to enhance their independent living skills. Part of your job role as a young people Support worker will be tailor person centred action plans based upon any needs identified. An important part of your job role will be to offer support and guidance to the young people throughout, empowering them to be independent. Furthermore, you will be keeping documents and paper trails up to date and within this documenting all support with the YP within their dedicated support file. Skill Outcomes of this role : This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues. Young People Support Worker Housing Support Worker Ex Offenders Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending Young People Housing Support YMCA CAHMS Prison Officer Probation Officer Supported Living Boston Lincolnshire Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Oct 03, 2025
Full time
Young People Support Worker Housing provider in Supported Living Boston £14.77 PAYE / £19.00 Umbrella Temp to Perm. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The vacancy is that of a Young People Support Worker. This is a potential temp to perm vacancy with 35-40 hours P/W. This post will be shift based Candidate must be flexible to work across the week. Pay rate for this job role is £14.77 per hour on PAYE OR £19.00 Umbrella. Mileage will be paid at 0.45p per mile for any work-related travel, business insurance is needed to claim mileage. Full UK Driver s License and access to a vehicle is preferrable . A current Enhanced DBS covering Child and Adult workforce will be required for this job role. Service User group is or up to 21 if leaving care. Typical example of working pattern is below: Week 1: Monday, Tuesday, Thursday and Friday (08am - 4pm) Week 2: Wednesday, Saturday and Sunday (8am - 4pm) Week 3: Monday, Tuesday, Thursday and Friday (2:15pm - 10:15 pm) Week 4: Wednesday, Saturday and Sunday (2:15 pm - 10:15 pm). The Responsibilities: As a Young People Support Worker, you will provide front line support work 1-2-1 with one or two young people in a home environment. In your job role as a Young People Support worker, you will be supporting young people to enhance their independent living skills. Part of your job role as a young people Support worker will be tailor person centred action plans based upon any needs identified. An important part of your job role will be to offer support and guidance to the young people throughout, empowering them to be independent. Furthermore, you will be keeping documents and paper trails up to date and within this documenting all support with the YP within their dedicated support file. Skill Outcomes of this role : This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues. Young People Support Worker Housing Support Worker Ex Offenders Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending Young People Housing Support YMCA CAHMS Prison Officer Probation Officer Supported Living Boston Lincolnshire Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Oscar Underhill Recruitment Solutions Ltd
Support Worker
Oscar Underhill Recruitment Solutions Ltd Exeter, Devon
Homelessness Support Worker Housing provider in Supported Living Exeter Sociable Working Hours Excellent Pay Rate £12.61 PAYE Temp to Perm opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot : An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief : The role is that of a Homelessness Support Worker This is a potential temp to perm job; full-time role, 35 hours per week. Role is location based in Exeter. The working pattern consists of early and late shifts. Shift pattern: Early - 07:45am 15:45pm. Lates - 12:15pm 20:15pm Pay rate for this job role is £12.61 per hour on PAYE A current Enhanced DBS covering Child and adult s workforce will be required for this job role. Full UK Drivers license and access to a vehicle will be required for this role. Service User group is those who have experienced homelessness. The Responsibilities : As a Support Worker, you will be required to work alongside with young people in a person-centred way and help them to actively move towards living independently of services. You will assist young people with practical tasks based upon their needs and aspirations as identified in their support and safety plan In your role as a Support worker, you will provide flexible support to young people based on their needs and aspirations as identified in their support and safety plan, ensuring they are able to meet their goals which help them to achieve their outcomes. Furthermore, you will implement the young people support and safety plan, as developed by the Support Coordinator and inform and contribute to support planning reviews and assessments through effective communication with the co-ordinator or line manager and client. Skill Outcomes of this role : This role provides an excellent foundation for progressing into other careers that support young people, including youth work, social care, and supported housing services. In addition, you will gain valuable experience in liaising with local authority Housing Benefit departments and the DWP to resolve financial issues, as well as developing strong skills in safeguarding, support planning, and multi-agency working to achieve the best outcomes for young people. Housing Support Worker Homeless CAHMS Young People Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Exeter Devon Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Oct 03, 2025
Full time
Homelessness Support Worker Housing provider in Supported Living Exeter Sociable Working Hours Excellent Pay Rate £12.61 PAYE Temp to Perm opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot : An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief : The role is that of a Homelessness Support Worker This is a potential temp to perm job; full-time role, 35 hours per week. Role is location based in Exeter. The working pattern consists of early and late shifts. Shift pattern: Early - 07:45am 15:45pm. Lates - 12:15pm 20:15pm Pay rate for this job role is £12.61 per hour on PAYE A current Enhanced DBS covering Child and adult s workforce will be required for this job role. Full UK Drivers license and access to a vehicle will be required for this role. Service User group is those who have experienced homelessness. The Responsibilities : As a Support Worker, you will be required to work alongside with young people in a person-centred way and help them to actively move towards living independently of services. You will assist young people with practical tasks based upon their needs and aspirations as identified in their support and safety plan In your role as a Support worker, you will provide flexible support to young people based on their needs and aspirations as identified in their support and safety plan, ensuring they are able to meet their goals which help them to achieve their outcomes. Furthermore, you will implement the young people support and safety plan, as developed by the Support Coordinator and inform and contribute to support planning reviews and assessments through effective communication with the co-ordinator or line manager and client. Skill Outcomes of this role : This role provides an excellent foundation for progressing into other careers that support young people, including youth work, social care, and supported housing services. In addition, you will gain valuable experience in liaising with local authority Housing Benefit departments and the DWP to resolve financial issues, as well as developing strong skills in safeguarding, support planning, and multi-agency working to achieve the best outcomes for young people. Housing Support Worker Homeless CAHMS Young People Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Exeter Devon Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Prosper Recruitment
Resident Liaison Officer - Social Housing
Prosper Recruitment Chesterfield, Derbyshire
Resident Liaison Officer - Social Housing Derbyshire Prosper Recruitment are working in partnership with a highly successful and market leading main contractor renowned for their expertise in social housing refurbishment and retrofit projects across the East Midlands Region. As the company embarks on an exciting period of growth and strategic development they are seeking Customer Experience Coordinators support their ambitious expansion plans. Due to new projects won our client is looking to recruit serval Customer Experience Coordinators for various schemes across the Yorkshire Region. The purpose of this role is to deliver an unforgettable experience and support customers throughout their journey with the contractor whilst improvements are being made to their homes. You will build positive relationships with customers ensuring that they are fully informed, constantly consulted and always listened to. As part of the customer experience team, you will be responsible for liaising with customers on projects to arrange appointments for trades and keep customers fully informed throughout the process. You will need good communication skills, a can-do attitude, desire to succeed and the ability to multitask and work under pressure with tight deadlines. Daily Responsibilities: Coordinate all activities that relate to the customers journey, from introduction through to the completion of works Undertake visits to customers in their homes to monitor works and quickly address any customer concerns or issues raised to avoid escalation Support the site manager in all activities affecting the customer experience Investigate and resolve complaints within agreed timescales Resolve problems of access or other social issues Identify community initiatives to fulfil social value commitments Asset in developing continuous improvement opportunities links to all activities affecting the customer journey Requirements: Excellent communication skills, both written and oral Ability to work in a fast paced environment Good initiative and logical thinking skills Good problem solving skills Confident and organised Good communication and negotiating skills Computer literate Team player Full driving licence Package: Basic Salary - 28,000 - 33,000 pa Company Car (Electric) or Car Allowance - 4k pa Company Profit Related Bonus scheme percentage paid over the last 3 years: 15% Pension contribution scheme Life assurance scheme Private healthcare available Access to wealth management advice INDAF
Oct 02, 2025
Full time
Resident Liaison Officer - Social Housing Derbyshire Prosper Recruitment are working in partnership with a highly successful and market leading main contractor renowned for their expertise in social housing refurbishment and retrofit projects across the East Midlands Region. As the company embarks on an exciting period of growth and strategic development they are seeking Customer Experience Coordinators support their ambitious expansion plans. Due to new projects won our client is looking to recruit serval Customer Experience Coordinators for various schemes across the Yorkshire Region. The purpose of this role is to deliver an unforgettable experience and support customers throughout their journey with the contractor whilst improvements are being made to their homes. You will build positive relationships with customers ensuring that they are fully informed, constantly consulted and always listened to. As part of the customer experience team, you will be responsible for liaising with customers on projects to arrange appointments for trades and keep customers fully informed throughout the process. You will need good communication skills, a can-do attitude, desire to succeed and the ability to multitask and work under pressure with tight deadlines. Daily Responsibilities: Coordinate all activities that relate to the customers journey, from introduction through to the completion of works Undertake visits to customers in their homes to monitor works and quickly address any customer concerns or issues raised to avoid escalation Support the site manager in all activities affecting the customer experience Investigate and resolve complaints within agreed timescales Resolve problems of access or other social issues Identify community initiatives to fulfil social value commitments Asset in developing continuous improvement opportunities links to all activities affecting the customer journey Requirements: Excellent communication skills, both written and oral Ability to work in a fast paced environment Good initiative and logical thinking skills Good problem solving skills Confident and organised Good communication and negotiating skills Computer literate Team player Full driving licence Package: Basic Salary - 28,000 - 33,000 pa Company Car (Electric) or Car Allowance - 4k pa Company Profit Related Bonus scheme percentage paid over the last 3 years: 15% Pension contribution scheme Life assurance scheme Private healthcare available Access to wealth management advice INDAF
Prosper Recruitment
Resident Liaison Officer - Social Housing
Prosper Recruitment Bolsover, Derbyshire
Resident Liaison Officer - Social Housing Derbyshire Prosper Recruitment are working in partnership with a highly successful and market leading main contractor renowned for their expertise in social housing refurbishment and retrofit projects across the East Yorkshire Region. As the company embarks on an exciting period of growth and strategic development they are seeking Resident Liaison Officers to support their ambitious expansion plans. Due to new projects won our client is looking to recruit serval Resident Liaison Officers for various schemes across Derbyshire. The purpose of this role is to deliver an unforgettable experience and support customers throughout their journey with the contractor whilst improvements are being made to their homes. You will build positive relationships with customers ensuring that they are fully informed, constantly consulted and always listened to. As part of the customer experience team, you will be responsible for liaising with customers on projects to arrange appointments for trades and keep customers fully informed throughout the process. You will need good communication skills, a can-do attitude, desire to succeed and the ability to multitask and work under pressure with tight deadlines. Daily Responsibilities: Coordinate all activities that relate to the customers journey, from introduction through to the completion of works Undertake visits to customers in their homes to monitor works and quickly address any customer concerns or issues raised to avoid escalation Support the site manager in all activities affecting the customer experience Investigate and resolve complaints within agreed timescales Resolve problems of access or other social issues Identify community initiatives to fulfil social value commitments Asset in developing continuous improvement opportunities links to all activities affecting the customer journey Requirements: Excellent communication skills, both written and oral Ability to work in a fast paced environment Good initiative and logical thinking skills Good problem solving skills Confident and organised Good communication and negotiating skills Computer literate Team player Full driving licence Package: Basic Salary - 28,000 - 33,000 pa Company Car (Electric) or Car Allowance - 4k pa Company Profit Related Bonus scheme percentage paid over the last 3 years: 15% Pension contribution scheme Life assurance scheme Private healthcare available Access to wealth management advice INDAF
Oct 02, 2025
Full time
Resident Liaison Officer - Social Housing Derbyshire Prosper Recruitment are working in partnership with a highly successful and market leading main contractor renowned for their expertise in social housing refurbishment and retrofit projects across the East Yorkshire Region. As the company embarks on an exciting period of growth and strategic development they are seeking Resident Liaison Officers to support their ambitious expansion plans. Due to new projects won our client is looking to recruit serval Resident Liaison Officers for various schemes across Derbyshire. The purpose of this role is to deliver an unforgettable experience and support customers throughout their journey with the contractor whilst improvements are being made to their homes. You will build positive relationships with customers ensuring that they are fully informed, constantly consulted and always listened to. As part of the customer experience team, you will be responsible for liaising with customers on projects to arrange appointments for trades and keep customers fully informed throughout the process. You will need good communication skills, a can-do attitude, desire to succeed and the ability to multitask and work under pressure with tight deadlines. Daily Responsibilities: Coordinate all activities that relate to the customers journey, from introduction through to the completion of works Undertake visits to customers in their homes to monitor works and quickly address any customer concerns or issues raised to avoid escalation Support the site manager in all activities affecting the customer experience Investigate and resolve complaints within agreed timescales Resolve problems of access or other social issues Identify community initiatives to fulfil social value commitments Asset in developing continuous improvement opportunities links to all activities affecting the customer journey Requirements: Excellent communication skills, both written and oral Ability to work in a fast paced environment Good initiative and logical thinking skills Good problem solving skills Confident and organised Good communication and negotiating skills Computer literate Team player Full driving licence Package: Basic Salary - 28,000 - 33,000 pa Company Car (Electric) or Car Allowance - 4k pa Company Profit Related Bonus scheme percentage paid over the last 3 years: 15% Pension contribution scheme Life assurance scheme Private healthcare available Access to wealth management advice INDAF
Prosper Recruitment
Resident Liaison Officer - Social Housing
Prosper Recruitment Hull, Yorkshire
Resident Liaison Officer - Social Housing East Yorkshire Prosper Recruitment are working in partnership with a highly successful and market leading main contractor renowned for their expertise in social housing refurbishment and retrofit projects across the East Yorkshire Region. As the company embarks on an exciting period of growth and strategic development they are seeking Resident Liaison Officers support their ambitious expansion plans. Due to new projects won our client is looking to recruit serval Resident Liaison Officers for various schemes across the Yorkshire Region. The purpose of this role is to deliver an unforgettable experience and support customers throughout their journey with the contractor whilst improvements are being made to their homes. You will build positive relationships with customers ensuring that they are fully informed, constantly consulted and always listened to. As part of the customer experience team, you will be responsible for liaising with customers on projects to arrange appointments for trades and keep customers fully informed throughout the process. You will need good communication skills, a can-do attitude, desire to succeed and the ability to multitask and work under pressure with tight deadlines. Daily Responsibilities: Coordinate all activities that relate to the customers journey, from introduction through to the completion of works Undertake visits to customers in their homes to monitor works and quickly address any customer concerns or issues raised to avoid escalation Support the site manager in all activities affecting the customer experience Investigate and resolve complaints within agreed timescales Resolve problems of access or other social issues Identify community initiatives to fulfil social value commitments Asset in developing continuous improvement opportunities links to all activities affecting the customer journey Requirements: Excellent communication skills, both written and oral Ability to work in a fast paced environment Good initiative and logical thinking skills Good problem solving skills Confident and organised Good communication and negotiating skills Computer literate Team player Full driving licence Package: Basic Salary - 28,000 - 33,000 pa Company Car (Electric) or Car Allowance - 4k pa Company Profit Related Bonus scheme percentage paid over the last 3 years: 15% Pension contribution scheme Life assurance scheme Private healthcare available Access to wealth management advice INDAF
Oct 02, 2025
Full time
Resident Liaison Officer - Social Housing East Yorkshire Prosper Recruitment are working in partnership with a highly successful and market leading main contractor renowned for their expertise in social housing refurbishment and retrofit projects across the East Yorkshire Region. As the company embarks on an exciting period of growth and strategic development they are seeking Resident Liaison Officers support their ambitious expansion plans. Due to new projects won our client is looking to recruit serval Resident Liaison Officers for various schemes across the Yorkshire Region. The purpose of this role is to deliver an unforgettable experience and support customers throughout their journey with the contractor whilst improvements are being made to their homes. You will build positive relationships with customers ensuring that they are fully informed, constantly consulted and always listened to. As part of the customer experience team, you will be responsible for liaising with customers on projects to arrange appointments for trades and keep customers fully informed throughout the process. You will need good communication skills, a can-do attitude, desire to succeed and the ability to multitask and work under pressure with tight deadlines. Daily Responsibilities: Coordinate all activities that relate to the customers journey, from introduction through to the completion of works Undertake visits to customers in their homes to monitor works and quickly address any customer concerns or issues raised to avoid escalation Support the site manager in all activities affecting the customer experience Investigate and resolve complaints within agreed timescales Resolve problems of access or other social issues Identify community initiatives to fulfil social value commitments Asset in developing continuous improvement opportunities links to all activities affecting the customer journey Requirements: Excellent communication skills, both written and oral Ability to work in a fast paced environment Good initiative and logical thinking skills Good problem solving skills Confident and organised Good communication and negotiating skills Computer literate Team player Full driving licence Package: Basic Salary - 28,000 - 33,000 pa Company Car (Electric) or Car Allowance - 4k pa Company Profit Related Bonus scheme percentage paid over the last 3 years: 15% Pension contribution scheme Life assurance scheme Private healthcare available Access to wealth management advice INDAF
Oscar Underhill Recruitment Solutions Ltd
Young People Housing Support Worker
Oscar Underhill Recruitment Solutions Ltd Kirton, Lincolnshire
Young People Support Worker Housing provider in Supported Living Boston £14.77 PAYE / £19.00 Umbrella Temp to Perm. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The vacancy is that of a Young People Support Worker. This is a potential temp to perm vacancy with 35-40 hours P/W. This post will be shift based, - 4 week rota, working 8hr shifts covering between 8am-11pm including some weekends Candidate must be flexible to work across the week. Pay rate for this job role is £14.77 per hour on PAYE OR £19.00 Umbrella. Mileage will be paid at 0.45p per mile for any work-related travel, business insurance is needed to claim mileage. Full UK Driver s License and access to a vehicle is required. A current Enhanced DBS covering Child and Adult workforce will be required for this job role. Service User group is or up to 21 if leaving care. Typical example of working pattern is below: Week 1: Monday, Tuesday, Thursday and Friday (08am - 4pm) Week 2: Wednesday, Saturday and Sunday (8am - 4pm) Week 3: Monday, Tuesday, Thursday and Friday (2:15pm - 10:15 pm) Week 4: Wednesday, Saturday and Sunday (2:15 pm - 10:15 pm). The Responsibilities: As a Young People Support Worker, you will provide front line support work 1-2-1 with one or two young people in a home environment. In your job role as a Young People Support worker, you will be supporting young people to enhance their independent living skills. Part of your job role as a young people Support worker will be tailor person centred action plans based upon any needs identified. An important part of your job role will be to offer support and guidance to the young people throughout, empowering them to be independent. Furthermore, you will be keeping documents and paper trails up to date and within this documenting all support with the YP within their dedicated support file. Skill Outcomes of this role : This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues. Young People Support Worker Housing Support Worker Ex Offenders Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending Young People Care Leavers - Housing Support YMCA CAHMS Prison Officer Probation Officer Supported Living Boston Lincolnshire Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Sep 24, 2025
Full time
Young People Support Worker Housing provider in Supported Living Boston £14.77 PAYE / £19.00 Umbrella Temp to Perm. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The vacancy is that of a Young People Support Worker. This is a potential temp to perm vacancy with 35-40 hours P/W. This post will be shift based, - 4 week rota, working 8hr shifts covering between 8am-11pm including some weekends Candidate must be flexible to work across the week. Pay rate for this job role is £14.77 per hour on PAYE OR £19.00 Umbrella. Mileage will be paid at 0.45p per mile for any work-related travel, business insurance is needed to claim mileage. Full UK Driver s License and access to a vehicle is required. A current Enhanced DBS covering Child and Adult workforce will be required for this job role. Service User group is or up to 21 if leaving care. Typical example of working pattern is below: Week 1: Monday, Tuesday, Thursday and Friday (08am - 4pm) Week 2: Wednesday, Saturday and Sunday (8am - 4pm) Week 3: Monday, Tuesday, Thursday and Friday (2:15pm - 10:15 pm) Week 4: Wednesday, Saturday and Sunday (2:15 pm - 10:15 pm). The Responsibilities: As a Young People Support Worker, you will provide front line support work 1-2-1 with one or two young people in a home environment. In your job role as a Young People Support worker, you will be supporting young people to enhance their independent living skills. Part of your job role as a young people Support worker will be tailor person centred action plans based upon any needs identified. An important part of your job role will be to offer support and guidance to the young people throughout, empowering them to be independent. Furthermore, you will be keeping documents and paper trails up to date and within this documenting all support with the YP within their dedicated support file. Skill Outcomes of this role : This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues. Young People Support Worker Housing Support Worker Ex Offenders Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending Young People Care Leavers - Housing Support YMCA CAHMS Prison Officer Probation Officer Supported Living Boston Lincolnshire Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority

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